LG LSXC22486, LSXC22426, LSXC22436 User Manual

ENGLISH

OWNER’S MANUAL

SIDE BY SIDE
REFRIGERATOR

Please read this owner’s manual thoroughly before
operating and keep it handy for reference at all times.

Model name:

LSXC22486*
LSXC22436*
LSXC22426*

(* = color)

P/ No.

MFL67653465-1

www.lg.com

Copyright © 2017 LG Electronics Inc. All Rights Reserved.

2 TABLE OF CONTENTS

ENGLISH

TABLE OF CONTENTS

3 PRODUCT FEATURES

4 IMPORTANT SAFETY

INSTRUCTIONS

7 COMPONENTS

7 Refrigerator Exterior

8 Refrigerator Interior

10 INSTALLATION

10 Installation Overview

10 Specifications

11 Unpacking the Refrigerator

11 Choosing the Proper Location

11 - Flooring

11 - Ambient Temperature

11 - Replacing LED Lighting
11 - Measuring Dimensions and Clearances
12 Removing/Assembling the Refrigerator

Door Handles

13 Removing/Assembling the Refrigerator
Doors

13 - Removing the Left (Freezer) Door

13 - Removing the Right (Refrigerator) Door

14 - Reinstalling the Right (Refrigerator) Door

14 - Reinstalling the Left (Freezer) Door

15 Connecting the Water Line

15 - Before You Begin

15 - Water Pressure

15 - What You Will Need

17 - Water Line Installation Instructions

18

19 Door Alignment

Leveling

Turning On the Power19

20 OPERATION

20 Before Use

21 Control Panel

21 - Airflow

22 - Control Panel Features

Smart Functions

24
28 Automatic Icemaker

28 - When You Should Turn the Icemaker O

28 - Normal Sounds You May Hear

28 - Preparing for Vacation

28 - Power Failure

30 Ice and Water Dispenser

31 Storing Food

32 - Food Preservation Location

33 - Food Storage Tips

33 - Storing Frozen Food

34 Detaching and Assembling the Storage Bins

36 Door-In-Door

37 Adjusting the Refrigerator Shelves

38 MAINTENANCE

38 Cleaning

39 Replacing the Water Filter

43 SMART DIAGNOSIS

43 Using Smart Diagnosis

TM

44 TROUBLESHOOTING

44 Common Product Questions

45 Noises You Might Hear

46 Before Calling for Service

55 WARRANTY (USA)

56 WARRANTY (CANADA)

3PRODUCT FEATURES

PRODUCT FEATURES

*Your model may include some of the following features.

DOOR-IN-DOOR REFRESHMENT CENTER

The Door-in-Door Refreshment Center provides a convenient area for
frequently-used items that require easy access.

FRESH ZONE DRAWERS

The Fresh Zone drawers are designed to help keep fruits and vegetables
fresh.

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DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door remains open. If a refrigerator door
is left open for more than 60 seconds, a warning alarm sounds 30 seconds
intervals.

AUTO CLOSING HINGE

The refrigerator doors close automatically with a slight push. (The door
only closes automatically when it is open at an angle less than 30°.)

ICE PLUS

Ice production can be increased by approximately 20 percent when the
freezer section is maintained at the coldest temperature for a 24-hour period.

4 IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

READ ALL THE INSTRUCTIONS BEFORE USING THE APPLIANCE.

This guide contains many important safety messages. Always read and obey all safety messages.

To reduce the risk of fire, electric shock, or personal injury when using your product,
basic safety precautions should be followed, including the following:

Power

Installation

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards
that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:

WARNING You can be killed or seriously injured if you do not follow instructions.

CAUTION Indicates an imminently hazardous situation which, if not avoided,

may result in minor or moderate injury, or product damage.

WARNING

NEVER unplug the refrigerator by pulling on

and pull it straight out from the outlet.
Immediately call a technician to repair or
replace all power cords that have become
frayed or otherwise damaged. Do not use a
cord that shows cracks or abrasion damage
along its lenght or at either the plug or
connected end.

Unplug the power immediatly in the event
of a blackout thunderstorm.
Plug in the power plug with the power cord
facing downward.
Do not plug appliance into damaged wall
outlet.
If the appliance is submerged or partially

appliance immediately from the main circuit
breakers. Contact the nearest service center.

Contact an authorized service center when
you installl or relocate the refrigerator.
When moving the refrigerator away from
the wall, be carefull not to roll over or
damage the power cord.
The refrigerator must always be plugged to
its own outlet wich is adequately grounded.
The energy current should only be
115V~60Hz, 127V~60Hz or 220V~50-/60 Hz,
AC (according to the national rating type).
with a 15 A fuse for voltages between 115
and 127V or 10A to 220 V independent
voltage protection system from the main

supply of your home. (The electrical

technician).

Do not install the refrigerator where there
may be a danger of the unit falling.

Use

DO NOT allow children to climb, stand , or
hang on the refrigerator doors or on the
shelves in the refrigerator and seriously
injure themselves.
Do not hang on to place heavy objects on
the refrigerator’s dispenser.
Do not put live animals inside the
refrigerator.
Do not allow children to climb into the
product when it is in use.
In the event os a gas leak (propane/LPG),
ensure adequate ventilation and contact an
authorized service center before resuming
use. Do not touch or disassemble the
electrical outlet of the refrigerator.
In the evnt of a refrigerant leak, move

refrigerator. Ensure adequate ventilation
and contact an authorized service center.

(chemicals, medicine, cosmetics, etc) near
the refrigerator . Do not place the

door bind. Doing so may cause damage to
the bin or personal injury if items are
removed with excessive force.

5IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product,
basic safety precautions should be followed, including the following:

This product is not to be used for special
purposes such as the storage of medicine
or test materials or for use on ships, etc.
Unplug the power plug before cleaning or
repairing the refrigerator.
When a technician replaces the LED lamp
in the refrigerator, unplug the refrigerator or

Do not modify or extend the power cord.
Do not use a dryer to dry the interior. Do
not light a candle to remove interior odors.
We do not recommend the use of extension
cables. However, if you still choose
to utilize an extension cable, it is
absolutely necessary that it is listed in the
UL (in the United States) or CSA (in
Canada), that it supports three-pronged
plugs and that the electrical current
support a 15 A fuse for voltages between
115 and 127 V or 10 A to 220 V. (Verify the

Do not use an outlet that can be turned

cord. It is the user’s responsibility to
replace a standard 2-prong wall outlet
with a standard 3-prong wall outlet.
Do not, under any circumstances, cut or
remove the third (ground) prong from the

of your country.).
Do not use an adapter plug and plug the
power plug into a multi-outlet extension
cord.
Disconnect the power cord immediately if
you hear a noise, smell a strange odor or
detect smoke coming from the appliance.

penetrates into the refrigerator. Call a
service agent.
Do not disassemble or modify the
refrigerator.
Do not put hands, feet, or metal objects
below or behind the refrigerator
Young children should be supervised to
ensure that they do not play with the
appliance.

Do not operate the refrigerator or touch
the power cord with wet hands.
In refrigerators with automatic icemakers,
avoid contact with the moving parts
of the ejector mechanism or with the
heating element that releases the cubes.

automatic ice-making mechanism while
the refrigerator is plugged in.
When dispensing ice from the dispenser,
do not use crystal ceramics.
Do not touch the cold surfaces in the
freezer compartment with wet or damp
hands, when your refrigerator is in
operation.
Do not put glass containers, glass bottles
or soda in the freezer.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning the use of the
appliance by a person responsible for their
safety.
Do not refreeze frozen food that has
thawed completely. Doing so may result
in a serious health issue.
If you are throwing away y our old
refrigerator, make sure the CFC or HCFC
coolant is removed for proper disposal

imprisoned in accordance with the relevant
environmental law.
Junked or abandoned refrigerators are
dangerous, even if they are sitting for
only a few days. When disposing of the
refrigerator, remove the packing materials

leave the shelves in place so that children
may not easily climb inside.
If the refrigerator is connected to a circuit
protected b y fuses, use time delay fuses.

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WARNING:

This product contains chemicals known to the State of California
to cause cancer and birth defects or other reproductive harm.

Wash hands after handling.

6 IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product
basic safety precautions should be followed, including the following:

Installation

Use

CAUTION

The refrigerator must be properly
installed in accordance with the Installer
Instructions that were taped to the front
of the refrigerator.

Be careful when you unpack and install
the refrigerator. Immediately dispose of
plastic and other packing materials out of
the reach of children.

The appliance must be positioned for
easy access to a power source.

Close the door carefully when children
are around.

clearances between the doors and cabi­nets are necessarily small. Be careful
closing doors when children are nearby.

If you store food improperly, be aware
that it may fall and cause injury.

Do not use aerosols near the refrigera­tor.

Do not store articles on the top of the
appliance.

If the appliance's power cord is damaged,
the cord must be replaced by the manu­facturer or its service agent or a similarly

hazard. Do not operate the appliance
with a damaged power cord.

Caution: This device is meant to be used
in applications domestic and the like, such

ch point areas;

Do not use extension cords or ungrounded
(two prong) adapters.
Do not store explosive substances such as

in this appliance.

Maintenance

Do not use strong detergents like wax or
thinners for cleaning. Clean with a soft

cloth.

Wipe foreign objects (such as dust and
water) o
and contact areas regularly.

Do not store, disassemble or repair the
refrigerator by yourself.

Remove any dust or foreign matter from
the power plug pins.

Do not use a wet or damp cloth when
cleaning the plug.

If the refrigerator is disconnected from
the power supply, wait f
minutes before plugging it back in.

If you notice a chemical or burning
plastic smell or see smoke, unplug the
refrigerator immediately and contact
your LG Electronics Service Center.

The insulation in this unit contains
cyclopentane or a pentane like blowing

and requires a special elimination
process. Before discontinuing use of this
refrigerator, contact local authorities to
arrange forsafe disposal of the unit.

the prongs of the power plug

ve

and other environments I work; cottages
and customers in hotels, motels and other
environments residential; environments
bed and breakfast rate; hospitality non­commercial and similar applications.

Refrigerator compartment’s lamps are
interior lighting LED type, so maintenance

SAVE THESE INSTRUCTIONS

IMPORTANT: Use only new water hose-sets,

do not reuse old water hose -sets

NOTE

Before a technician installs, cleans or changes
lights, unplug the refrigerator.
When nished reconnects refrigerator.
and reset the control (of thermostat,

refrigerator or freezer, depending on your
model) to the desired position.

COMPONENTS

7

COMPONENTS

Use this page to become more familiar with the parts and features of your refrigerator.

Refrigerator Exterior for Door-In-Door Models

Freezer

Preserves frozen food.

Door-in-Door

Control Panel

Sets the refrigerator and
freezer temperatures, the

dispenser mode.

Refrigerator

Preserves food.

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Filtered Water
and Ice Dispenser

water and ice.

Refrigerator Exterior for Standard Models

Freezer

Preserves frozen food.

Control Panel

Sets the refrigerator and
freezer temperatures, the
w
dispenser mode.

Refrigerator

Preserves food.

Filtered Water
and Ice Dispenser

water and ice.

8 COMPONENTS

ENGLISH

Freezing Zone

Refrigerator Interior for Door-In-Door Models

Freezer
Compartment

LED Lamp

Automatic

Icemaker

Shelf

Door Bin

Door Bin

Refrigerator
Compartment

Dairy Corner

Filter

LED Lamp

Shelf

Refreshment Center

Shelf

Fresh Zone

Door Bin

NOTE

Parts, features and options vary by model.
Your model may not include every option.

9COMPONENTS

Refrigerator Interior for Standard Models

Freezer
Compartment

LED Lamp

Automatic

Icemaker

Shelf

Door Bin

Freezing Zone

Door Bin

Refrigerator
Compartment

ENGLISH

Dairy Corner

Filter

LED Lamp

Door Bin

Shelf

Shelf

Door Bin

Door Bin

Fresh Zone

NOTE

Parts, features and options vary by model.
Your model may not include every option.

Door Bin

10 INSTALLATION

ENGLISH

INSTALLATION

Installation Overview

to another location.

1 Unpacking the refrigerator

and removing vinyl if
applicable.

2 Choosing the proper

location

3 Disassembling/Assembling

4 Connecting the water

supply and water line.

Specifications

Side by Side Refrigerator Model

Description

Electrical requirements

Min. / Max. Water pressure

Dimensions for Counter Depth Models

LSXC22****

Net weight for Counter Depth Models
LSXC22****

WARNING

Connect to potable water

5 Leveling and Door

Alignment

Side by Side Refrigerator

115 V ~ 60 Hz and fused at 15 A
127 V ~ 60 Hz and fused at 15 A
220 V~ 50/60 Hz and fused at 10 A
(Refer to rating label inside refrigerator compartment).

912 mm (W) X 807 mm (D) X 1785 mm (H), 1180 mm (D w/ door open)

Depth without doors: 24 3/5" (624 mm) (D)

DID Model: 277.8 lb (126 kg)
Standard Model: 251.4 lb (114 kg)

supply only.

Net weight for Counter Depth Models
LSXC22336*

Standard Model: 280 lb (127 kg)

11INSTALLATION

Unpacking the Refrigerator

WARNING

Use two or more people to move and
install the refrigerator. Failure to do so
can result in back or other injury.

Therefrigerator is heavy. When moving

the refrigerator for cleaning or service,

the refrigerator straight out when moving
it. Do not wiggle or walk the refrigerator
when trying to move it, as
damage could occur.

such as gasoline, away from the
refrigerator. Failure to do so can result

Remove tape and any temporary labels from
the refrigerator before using. Do not remove
any warning-type labels, or the model and serial
number label.

To remove any remaining tape or glue, rub
the area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing
a small amount of liquid dish soap over the
adhesiv
water and dry.

Do not use sharp instruments, rubbing alcohol,

tape or glue. These products can damage the
surface of the refrigerator.
Refrigerator shelves are installed in the shiping
position. Please reinstall shelves according to
your individual storage needs.

Wipe with warm

cleaners to remove

The refrigerator should always be plugged
into its own individual properly grounded
electrical outlet.
This provides the best performance and
also prevents overloading house wiring

from overheated wires. It is recommended
that a separate circuit serving only this
appliance be provided.

WARNING

To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.

Flooring

To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed

eveling legs to
compensate for une
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. (See Leveling and Door
Alignment.)

r. The

NOTE

Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is
not recommended.

Ambient Temperature

Install this appliance in an area where the
temperature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appli­ance is too low or high, cooling ability may be
adv

ected.

ENGLISH

Choosing the Proper Location

Select a place where a water supply can
be easily connected for the automatic
icemaker.

NOTE

The water pressure must be between 20
and 120 psi (138 and 827 kPa) on models
without a water
120 psi (276 and 827 kPa) on models with a

lter.

water

Replacing LED lighting

The refrigerator compartment lamp is a LED
interior lighting, so maintenance must be

Measuring Dimensions and Clearances

Too small of a distance from adjacent items may
result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 24 inches (61cm) in front of the
refrigerator to open the doors, and at least 2in.
(5.08) between the back of the refrigerator wall.

12 INSTALLATION

ENGLISH

B

A

C

List

A Depth without handle

B Width

C Height to Top of Case

D Height to Top of Hinge

E Back Clearance 2" (50 mm)

D

LSXC22****

29 2/5" (747mm)

35 9/10" (912mm)

68 9/10" (1750mm)

70" 3/10" (1785mm)

Top View

E

F

M

G

F Depth without Door

Depth (Total with Door

G

Open 90°)

K Front Clearance 24" (610 mm)

M Depth with handle

24 3/5" (624mm)

46 1/2" (1180mm)

31 4/5" (807mm)

Removing/Assembling the Refrigerator Door Handles

NOTE

When it is necessary to move the refrigerator through a narrow opening, removing the doors is
the recommended procedure. If it is necessary to remove handles, follow the directions bellow.
The appearance of the handle may vary from what is shown in the ilustrations.

Removing the Handles

Loosen the set screws with a 3/32in. Allen

1

wrench and remove the handle
Loosen the mounting fasteners that connect to

2

the refrigerator door and handle using a

Allen wrench, remove the mounting fasteners.

Mounting
Fasteners

¼in.

Assembling the Handles

Assemble the mounting fasteners at both

1

ends of the handle using a

2

handle footprints over the mounting fasteners
and tightening the set screws with a 3/32in.
Allen wrench

¼in. Allen wrench.

Set Screw

Allen wrench

Mounting Fasteners

13PRODUCT FEATURES

Removing/Assembling the
Refrigerator Doors

When it is necessary to move the refrigerator
through a narrow opening, removing the doors
is the recommended procedure.

WARNING

Electric Shock Hazard
Disconnect electrical supply to refrigerator
before installing. Failure to do so could
result in death or seriuos injury.

Before removing freezer door, disconnenct
water line connectors (one white tube, one
blue tube).
NOTE: Do not remove freezer door if either
the white or blue tube is still connected.
Use the support block shipped on the
upper shelf in the refrigerator to keep the
front of the refrigerator tilted up while
removing the connectors.

1

Support Block

2

3

If your entrance door is too narrow for the
refrigerator to pass through, remove the
refrigerator doors and move the refrigerator
sideways through the doorway.
Use two or more people to remove and
install the refrigerator doors. Failure to do
so can result in back or other injury.
Disconnnect the electrical supply to the
refrigerator before installation. Failure to
do so coud result in serious injury or death.
Do not put hands, feet or the other objects
into the air vents or bottom of the
refrigerator. You may be injured or receive
an electrical shock.
Be careful when handling the hinge and
stopper. You may be injured.
Remove food bins before detaching the
doors and drawers.

120 mm

Removing the Left (Freezer) Door
with Water Line Connection

1. Loosen the hinge cover screws and remove
the hinge cover. Disconnect all wire harnesses.

hinge
cover

upper

hinge

2. Rotate the hinge lever counterclockwise ( )
and lift the upper hinge ( ).

hinge lever

wire
harness

upper hinge

CAUTION

When removing the upper hinge, be careful
that the door does not fall forward.

3. Remove the freezer compartment door by
lifting it upward. Be careful to pull the water
lines from behind the lower hinge pin.

Enough for

the water feed tube

to be completely

pulled out

CAUTION

Place the door, inside facing up, on a
non-scratching surface. Be careful not to
damange the water feed tube.

Removing the Right (Refrigerator) Door

1. Open the door. Remove the top hinge cover
screw.

2. Use a

hooks (not shown) of the hinge cover from
the top of the refrigerator cabinet.

the cover. Disconnect all wire harnesses.

at blade screwdriver to pry back the

t up

Lif

ENGLISH

wire
harness

14 INSTALLATION

hinge lever

upper

hinge

lower hinge

3. Rotate the hinge lever clockwise (1). Lift the

ENGLISH

upper hinge free of the hinge lever latch (2).

CAUTION

When lifting the hinge free of the latch, be
careful that the door does not

4. Lift the door from the lower hinge pin.

fall forward.

Reinstalling the Left (Freezer) Door

1. Feed the water tubes through the lower
hinge pin and place the door onto the
lower hinge pin. Water hoses should be
behind the leg to prevent damage.

2. Fit the top hinge over the hinge lever latch and
into place. Rotate the lever clockwise to
secure the hinge.

3. Install the grounding screw and connect all
the wire harnesses.

4. Hook the tab on the door switch side of the
cover, under the edge of the wire opening
in the cabinet top. Place the cover into
position. Insert and tighten the cover screw.

5. Place the door, inside facing up, on a non­scratching surface.

NOTE

Do not remove the grease on the sur­face of the gasket or hinge.
Do not remove the sensor assembly in
the right upper hinge cover.

Reinstalling the Right
(Refrigerator) Door

1. Place the door onto the lower hinge pin.

2.Fit the upper hinge over the hinge lever
latch and into place. Rotate the lever
counterclockwise to secure the hinge.

3. Reconnect all wire harnesses. Hook the tab
on the switch side of the cover under the
edge of the wire opening in the cabinet top.
Position the cover and replace the screw.

5. Reconnect the water tubes by inserting
the tubes into the connectors. The tube is
inserted correctly when only one guide line
is showing out of two.

Collet

Tube

Insert Line

Open the door and turn the hose toward the inside.
Water hoses should be behind the leg to prevent
damage.

CORRECT

INCORRECT

Tube is completely inserted when only one guide line
is showing out of two.

CORRECT

INCORRECT

Water hoses should be cut with a clean, straight edge
to avoid leaks.

Not Straight Damaged Stretched

15INSTALLATION

Connecting the Water Line

Before You Begin

This water line installation is not covered by the
refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.

Water hammer (water banging in the pipes)
in house plumbing can cause damage to
refrigerator parts and can lead to water leakage
or ooding. Call a qualied plumber to correct
water hammer before installing the water
supply line to the refrigerator.

CAUTION

To prevent burns and product damage, only
connect the refrigerator water line to a cold
water supply.

CAUTION

Do not install the icemaker tubing in areas
where temperatures fall below freezing.

Water Pressure

You will need a cold water supply. The water
pressure must be between 20 and 120 psi
(138 – 827 kPa) on models without a water lter
and between 40 and 120 psi (276 – 827 kPa) on
models with a water lter. If the water pressure
does not reach the minimum required pressure,
a separate booster pump may be required

for normal automatic icemaker and cool water

dispensing operation.

If a reverse osmosis water ltration system is
connected to your cold water supply, this water
line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to
minimize the risk of expensive water damage.

If a reverse osmosis water ltration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 to 60 psi (276 - 413 kPa,
or less than 2.0~3.0 sec. to ll a cup of 7 oz
capacity).

CAUTION

Wear eye protection during installation to
prevent injury.

If the water pressure from the reverse osmosis
system is less than 21 psi or 1.5 kgf/cm2 (takes
more than 4 sec. to ll a cup of 7 oz capacity):

Check to see if the sediment lter in
the reverse osmosis system is blocked.
Replace the lter if necessary.

Allow the storage tank on the reverse
osmosis system to rell after

If the issue concerning water pressure
from reverse osmosis remains, call a
licensed, qualied plumber.

All installations must be in accordance
with local plumbing code requirements.

heavy usage.

What You Will Need

Copper Tubing, ¼ in. outer diameter,

to connect the refrigerator to the water
supply. Be sure both ends of the tubing
are cut square.
To determine how
much tubing you
need: measure the
distance from the
water valve on the back of the refrigerator
to the water supply pipe. Then, add 8 feet
(2.4 m). Be sure there is sucient extra
tubing (about 8 feet [2.4 m] coiled into 3
turns of about 10 in. [25 cm] diameter) to
allow the refrigerator to move out from
the wall after installation. Keep the total
length of the feed water pipe tube within
26 ft (8 m). Be careful to avoid getting a
kink in the tube. If the tube is longer than
26 ft (8 m), it may cause the water feed to
malfunction.

Power drill.
½ in. or adjustable

wrench.
Flat blade and Phillips

head screwdrivers.
Two ¼ in. outer

diameter compression
nuts and 2 ferrules (sleeves) to connect

the copper tubing to the shuto valve and
the refrigerator water valve.

ENGLISH

16 INSTALLATION

ENGLISH

If your existing copper water line

has a
will need an adapter (available at
plumbing supply stores) to connect
the water line
to the
refrigerator OR
you can cut o
the ared tting with a tube cutter
and then use a compression

Shutoff valve to connect to the cold
water line. The shuto valve should

have a water inlet with a minimum
inside diameter of 5/32 in. at the
point of connection to the COLD
WATER LINE. Saddle-type shuto
valves are included in many water
supply kits.
Before
purchasing,
make sure
a saddle-

type valve complies with your local
plumbing codes.

red tting at the end, you

tting.

NOTE

A self-piercing saddle type water valve
should not be used.

17INSTALLATION

Water Line Installation Instructions

WARNING

Electrical Shock Hazard:

When using any electrical device (such as a
power drill) during installation, be sure the
device is battery powered, double insulated
or grounded in a manner that will prevent the
hazard of electric shock.

Install the shut o valve on the nearest.
frequently used drinking water line.

1 SHUT OFF THE MAIN WATER SUPPLY

Turn on the nearest faucet to relieve the
pressure on the line.

2 CHOOSE THE VALVE LOCATION

Choose a location
for the valve that is
easily accessible. It is
best to connect into
the side of a vertical
water pipe. When it is
necessary to connect
into a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing

o any sediment from the ater pipe.

4 FASTEN THE SHUTOFF VALVE

pipe with the pipe clamp.

5 TIGHTEN THE PIPE CLAMP

Pipe Clamp

Saddle-Type

Vertical Cold
Water Pipe

NOTE

Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle
valves are illegal and their use is not permitted
in Massachusetts. Consult with a licensed

plumber.

Tighten the clamp screws until the sealing
washer begins to swell.

NOTE:

you may crush the tubing.

6 ROUTE THE TUBING

Pipe Clamp

Clamp Screw

Do not overtighten clamp or

Washer

Inlet End

ENGLISH

3 DRILL THE HOLE FOR THE VALVE

Drill a ¼ in. hole in
the water pipe using
a sharp bit. Remove
any burrs resulting
from drilling the
hole in the pipe. Be
careful not to allow
water to drain into
the drill. Failure to drill a ¼ in. hole may
result in reduced ice production or smaller
cubes.

NOTE

The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only
copper tubing (NDA tubing #49595 or
#49599) or Cross Link Polyethylene (PEX)
tubing.

Route the tubing between the cold water
line and the refrigerator.

Route the tubing through a hole drilled in

adjacent base cabinet) as close to the wall as
possible.

NOTE

8 feet (2,4 m) coiled into 3 turns of about 10 in.
(0,25 m) diameter) to allow the refrigerator to
move out from the wall after installation.

18 INSTALLATION

ENGLISH

7 CONNECT THE TUBING TO THE VALVE

8 FLUSH OUT THE TUBING

9 CONNECT THE TUBING TO THE

a. Remove the plastic exible cap from the water

b. Place the compression nut and ferrule (sleeve)

c. Insert the end of the copper tubing into the

Tubing Clamp

Place the compression nut and ferrule
(sleeve) for copper tubing onto the end of
the tubing and connect it to the shuto
valve. Make sure the tubing is fully inserted
into the valve. Tighten the compression nut
securely.

Saddle-Type
Shutoff Valve

Packing Nut

Outlet Valve

Compression
Nut

Ferrule (sleeve)

Turn the main water

out the tubing until the
water is clear.

Shut the water o

at the
water valve after about
one quart of water has

tubing.

REFRIGERATOR

NOTE: Before making the connection to
the refrigerator, be sure that the refrigerator
power cord is not plugged into the wall
outlet.

valve.

onto the end of the tubing as shown.

connection as far as possible. While holding
the tubing

tting.

¼ in. Tubing

10 TURN THE WATER ON AT THE

SHUTOFF VALVE

Tighten any connections that leak.

CAUTION

Check to see if leaks occur at the water line
connections.

Leveling

The refrigerator has two front leveling legs.
Adjust the legs to alter the tilt from front-to-back
or side-to-side. If the refrigerator seems unsteady,
the doors do not close easily, adjust the refrigerator’s
tilt using the instructions below:

NOTE: Tools Required: 11/16” (18mm) wrench

or at-blade screwdriver.

1 Turn the leveling leg counterclockwise

to raise that side of the refrigerator or
clockwise to lower it. It may take several
turns of the leveling leg to adjust the tilt of
the refrigerator.

Height

di erence

Left leveling

leg

Height

di erence

C

C

PRESS & HOLD

CHANGE FILTER

F

F

¼ in.
Compression
Nut

Ferrule (sleeve)

Refrigerator
Connection

To make adjusting the legs easier,

NOTE:

have someone push backward against the
top of the refrigerator.

Height

di

erence

Using a 3/4” (19mm) wrench, turn the keeper
nut counter clock wise to loosen it.
Using a 5/16” (8mm) wrench, turn the
adjustment hinge pin clockwise or coun­terclockwise to level the refrigerator door.
After leveling the door, turn the keeper
nut clockwise to tighten it.

19INSTALLATION

ENGLISH

Height

erence

di

C

C

PRESS & HOLD

CHANGE FILTER

F

F

Right leveling leg

2 Open both doors again and check to make

sure that they close easily. If the doors do
not close easily, tilt the refrigerator slightly
more to the rear by turning both leveling
legs counterclockwise. It may take several
more turns. Be sure to turn both leveling legs

the same amount.

Door Alignment

CAUTION

Do not overtighten the door adjustment screw.
The hinge pin can be pulled out (adjustable
range of height is a maximum of 2 in. (5cm).

Turning on the Power

1

Plug in the

refrigerator.

CAUTION

Connect to a rated power outlet.

Have a electrician check the wall
outlet and wiring for proper grounding.
Do not damage or cut o the ground
terminal of the power plug.

If the doors are still uneven after the refrigerator
has been leveled,

nish adjusting the doors by

following the instructions below:

Tools Required: 5/16” (8mm) wrench and 3/4”
(19mm) wrench.

Height

di

erence

Height

erence

di

keeper nut

C

C

PRESS & HOLD

CHANGE FILTER

F

F

Down

1

Adjustment

2

hinge pin

3

Tool f or

Up

adjustment

Position the Refrigerator

Arrange the coil of tubing so that it does not
vibrate against the back of the refrigerator or
against the wall. Push the refrigerator back
toward the wall.

Start the Icemaker

If the water line is connected, set the icemaker
power switch to the ON position.

The icemaker will not begin to operate until it
reaches its operating temperature of 15°F (-9°C)
or below. It will then begin operation
automatically if the icemaker power switch is in
the ON (|) position.

20 OPERATION

OFF

ENGLISH

OPERATION

Before Use

Clean the refrigerator.

shipping.

CAUTION

Do not scratch the refrigerator with a sharp object or use a detergent that

or adhesive from the refrigerator.

on the rear surface of the refrigerator.

NOTE

Open refrigerator and freezer doors to ventilate the interior.

tape from inside the refrigerator and open the refrigerator and freezer doors for
ventilation.

Connect the power supply.

Check if the power supply is connected before use.
Read the “Turning On The Power” section.

Turn off the icemaker if the refrigerator is not yet connected to
the water supply.

Plug the power plug of the refrigerator into the grounded electric outlet and then

* This is applicable only to certain models.

CAUTION

Running the automatic icemaker before connecting it to the water supply
may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.

Allow your refrigerator to run for at least two to three hours before putting food

cooling.

CAUTION

Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor could linger inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature decreases.

21OPERATION

Control Panel

The refrigerator control functions as the ther­mostat for the entire appliance (refrigerator and
freezer sections). The colder the setting, the
longer the compressor will run to keep the tem­perature colder. The freezer control adjusts the
cold air ow from the freezer to the refrigerator.
Setting the freezer control to a lower tempera­ture keeps more cold air in the freezer compart­ment to make it colder.

Airflow

Cold air circulates from the freezer to the fresh
food section and back again through air vents in
the wall dividing the two sections. Be sure not
to block vents while packing your refrigerator.
Doing so will restrict airow and may cause the
refrigerator temperature to become too warm
or cause interior moisture buildup. (See air ow
diagram below.)

IMPORTANT:

Because air circulates between both sections,
any odors formed in one section will transfer to
the other. You must thoroughly clean both sec­tions to eliminate odors.

To prevent odor transfer and dried out food,
wrap or cover foods tightly. (See the Food Stor­age Guide section for details.)

NOTE:

may see the freezer door open and close again
due to pressure from internal air ow.

If you close the refrigerator door, you

ENGLISH

22 OPERATION

ENGLISH

Depending on the model, some of the
following functions may not be available.

Control Panel Features

Display

Water Filter

Refrigerator

Smart Grid

Ice Type

*Filter Reset

Freezer

*Wi-Fi

LED Display
Indicator

Ice Type

Select Crushed Ice or Cubed Ice by pressing the

Ice

Type button repeatedly to choose the selection

desired. The Crushed Ice or Cubed Ice icon will
light up to indicate your selection.

Selecting this icon indicates that cubed ice
will be dispensed when the dispenser pad
is activated.

Selecting this icon indicates that crushed
ice will be dispensed when the dispenser
pad is activated.

To dispense water or ice, gently push your cup
against the dispenser pad (see page 30).

NOTE: Hold your cup in place for a couple of

seconds after dispensing ice or water so the last
fe

Temperature

The Refrigerator Temp. Control ranges
from 33°F to 46°F (1°C to 8°C). Press the
Refrigerator button to cycle through
the available temperature settings one
increment at a time.
The Freezer Temp. Control range is from

-6°F to 8°F (-21°C to -13°C). Press the
Freezer button to cycle through the
available temperature settings one incre­ment at a time.

NOTE: When changing control settings, wait 24
hours before making additional adjustments. The
controls are set correctly when milk or juice is
as cold as you would like and when ice cream is

rm. If the temperature in either compartment
is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the
change to stabilize before adjusting again.

Temperature Mode Switch Function

(°F <->°C)

Ice Plus

*Ice On/Off

Lock

*Extra Function: Hold 3 sec.

Control
Button

If you want to switch units from °F to °C or vice
versa, press and hold the Freezer and Refrigera­tor buttons at the same time for approximately

Water Filter Reset

press and hold the Water Filter button for three

23OPERATION

Ice Plus

When you press the Ice Plus button, the
graphic will illuminate in the display and
will continue for 24 hours. The function

Stop the function manually by pressing
the button one more time.
This function increases both ice making
and freezing capabilities.

Ice ON/OFF

seconds to turn the icemaker ON or
OFF.

Smart Grid

Press the Smart Grid button to turn the

function is on, the icon illuminates.
The Smart Grid function automatically
turns on when the refrigerator is
connected to the Wi-Fi network.
When the refrigerator is responding to a
Demand Response (DR) message from the
electric company, the Grid text illumi­nates.

Lock

When power is initially connected to

If you want to activate the Lock function
to lock other buttons, press and
hold the Door Alarm button for three
seconds or more. The Lock icon will
display and the Lock function is now
enabled.
When the Lock function is activated,
no other buttons will work. The dispenser
pad is also deactivated.To disable the Lock
function, press and hold the Door Alarm
button for approximately three seconds.

Door Alarm

When either the refrigerator or the freezer
door is left open for more than 60 seconds,
the alarm tone will sound to let you know
that the door is open.
When you close the door, the door alarm
will stop.

CAUTION

Display Off Mode

ENGLISH

Wi-Fi

The Wi-Fi button, when used with the LG
Smart ThinQ Applications for smarthphones,
allows the refrigerator to connect to a home
Wi-Fi network.
Refer to Smart Features for information on the
initial setup of the application.
The Wi-Fi icon shows the status of the
refrigerator's network connection. The icon
illuminates when the refrigerator is connected
to the Wi-Fi network.
Press and hold the Wi-Fi button for 3
seconds to connect to the network. The icon
blinks while the connection is being made,
then turns on once the connection is success­fully made.

opened or a button is pressed. Once on, the
display will remain on for 20 seconds.

Demo Mode (For Store Use Only)

The Demo Mode disables all cooling in the
refrigerator and freezer sections to conserve
energy while on display in a retail store.
When activated, OFF will display on the
control panel.

To deactivate:

With either refrigerator door opened, press
and hold the Refrigerator and Ice Plus buttons
at the same time for ve seconds. The control
panel will beep and the temperature settings
will display to that Demo Mode is deactivated.
Use the same procedure to activate the Demo
Mode .

24 OPERATION

ENGLISH

SMART FUNCTIONS

Smart ThinQ Application

The Smart ThinQ application allows you to
communicate with the appliance using a smartphone.

Installing Smart ThinQ Application

Search for the LG Smart ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.

Smart ThinQ Application Features

x For appliances with the or logo

Firmware Update

Keep the appliance performance updated.

Manage Food

This feature helps track items in the refrigerator and
freezer, sends alerts when items are near their use
by dates, generates grocery lists, and links to related
recipes.

Energy Monitoring

This feature keeps track of the refrigerator’s power
consumption and the number of door openings.

Remote Control

Control the Refrigerator Temperature, Fresh Air Filter
and Ice Plus from the smart phone app.

Push Messages

If the door remains open for more than ten minutes,
you will receive a push message. When Ice Plus is

NOTE

x To verify the Wi-Fi connection, check that the Wi-Fi

icon on the control panel is lit.

x LG Smart ThinQ is not responsible for any network

connection problems or any faults, malfunctions, or
errors caused by network connection.

x The machine supports 2.4 GHz Wi-Fi networks only.

x If the appliance is having trouble connecting to the

Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.

x The Wi-Fi connection may not connect or may

be interrupted because of the home network
environment.

x The network connection may not work properly

depending on the internet service provider.

x The surrounding wireless environment can make

the wireless network service run slowly.

x This information is current at the time of publication.

The application is subject to change for product
improvement purposes without notice to users.

Wireless LAN Module Specifications

Model

Frequency Range 2412~2462 MHz

Output Power
(max.)

LCW-004

IEEE 802.11 b : 22.44 dBm
IEEE 802.11 g :
IEEE 802.11 n : dBm

24.68

24.11

dBm

Smart Diagnosis™

This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.

Settings

Allows you to set various options on the refrigerator
and in the application.

OPERATION

25

FCC Notice

x For transmitter module contained in this product

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:

x Reorient or relocate the receiving antenna.

x Increase the separation between the equipment and

the receiver.

x Connect the equipment to an outlet on a circuit

different from that to which the receiver is
connected.

x Consult the dealer or an experienced radio/TV

technician for help.

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1) This device may not cause harmful interference
and

2) This device must accept any interference received,
including interference that may cause undesired
operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation exposure
limits set forth for an uncontrolled environment.

This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body.

NOTE

x THE MANUFACTURER IS NOT RESPONSIBLE

FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS
TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT.

Open Source Software Notice
Information

To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained in
this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are
available for download.

LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to [e-mail]. This offer is valid for three
(3) years from the date on which you purchased the
product.

ENGLISH

device which are not expressly approved by the party
responsible for compliance could void the user’s
authority to operate the equipment.

FCC RF Radiation Exposure
Statement

This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-located
or operating in conjunction with any other antenna or
transmitter.

This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body. Users must follow the
specific operating instructions for satisfying RF
exposure compliance.

Industry Canada Statement

(For transmitter module contained
in this product)

This device complies with Industry Canada’s
applicable licence-exempt RSSs. Operation is subject
to the following two conditions:

1) This device may not cause interference; and

2) This device must accept any interference,
including interference that may cause undesired
operation of the device.

26 OPERATION

ENGLISH

Smart Grid Function

When the refrigerator operates in Smart Grid mode,
the Smart Refrigerator function can control energy
usage or delay the operation of some functions to
save energy during peak usage periods.

x You can override the Smart Grid function any time

(using the Smart Grid button or application).

x To use the Smart Grid function, you need to register

your appliance with your electric utility company.

Smart Grid Application Features
Smart Saving_Demand Response

You can lower energy usage based on Demand
Response (DR) signals from the utility company. If
the refrigerator is operating in Smart Saving mode
according to the DR signal, you can see a pop up.

Seasonal Energy Savings

Lower energy usage based on time period.

Using the Smart Grid Function

utility company to run high energy consuming tasks
during off-peak periods when demand is lower. These

signals.

If the refrigerator receives a Demand Response
signal from the utility company, the refrigerator will
turn on the Grid LED on the refrigerator display and
control its power consumption according to the signal.

The refrigerator will respond to the signals received
from the utility company as long as product
performance is maintained.

If the refrigerator receives a Demand Response
signal, the refrigerator will operate in Delay Appliance
Load (DAL) or Temporary Appliance Load Reduction
(TALR) mode.

Delay Appliance Load (DAL)

The refrigerator responds to a DAL signal by
providing a moderate load reduction for the duration
of the delay period.

This mode controls functions that consume a lot of
energy such as adjusting the cooling system, running
the defrost cycle, and making ice.

x When the refrigerator operates in DAL mode, the

Grid LED is illuminated on the refrigerator display.

x DAL mode is automatically deactivated after the

period stipulated by the DAL signal (max. 4 hours)
or when you override the Smart Grid function.

Temporary Appliance Load Reduction

(TALR)

The refrigerator responds to a TALR signal by
aggressively reducing the load for a short time
period, typically 10 minutes. This mode reduces
energy consumption by stopping the compressor and
controlling the functions that consume a lot of energy
such as the defrost cycle and fan.

x When the refrigerator operates in TALR mode, the

Grid LED is illuminated on the refrigerator display.

x TALR mode is automatically deactivated after the

received duration (max. 10 minutes), or when you
override the Smart Grid function. The mode is
immediately deactivated and the refrigerator returns
to its normal state when the door is opened or
closed, or the dispenser is used.

Override Smart Grid Mode

To ignore the Demand Response signal from the
utility company and override the Smart Grid function,
push the Smart Grid button while the refrigerator is
in Smart Grid mode.

When you override the Smart Grid function, the
refrigerator ignores the Demand Response signal
and is no longer controlled by the utility company until
the next Demand Response signal is sent. You can
also override the Smart Grid function using the smart
phone app.

LG Open API

You can manage Smart Grid features for the LG
Smart Refrigerator.

page on us.smartthinq.com.

API list

Demand Response

x Send demand response signal

Power Saving

x Set saving mode

x Get schedule of DR/Delay Defrost

Energy Monitoring

x Get door open event

x Get energy consumption

Delay Defrost Capability

x Insert a delay defrost schedule event

x Update a delay defrost schedule event

x Delete a delay defrost schedule event

x Get the delay defrost schedule

OPERATION

27

Smart Diagnosis™ Function

Should you experience any problems with the
appliance, it has the capability of transmitting data
via your telephone to the LG Customer Information
Center. NFC or Wi-Fi equipped models can also
transmit data to a smartphone using the LG Smart
ThinQ application.

Smart Diagnosis™ through the
Customer Information Center

x For appliances with the or logo

This gives you the capability of speaking directly to
our trained specialists. The specialist records the
data transmitted from the appliance and uses it to
analyze the issue, providing a fast and effective
diagnosis.

Call the LG Electronics Customer Information

1

Center at:
(LG U.S.A.) 1-800-243-0000
(LG Canada) 1-888-542-2623

Hold the Lock button for three seconds.

2

x

minutes, you must deactivate the lock and then
reactivate it.

Press and hold the Freezer button for three

5

seconds while continuing to hold your phone to
the speaker.

After you hear three beeps, release the Freezer

6

button.

Keep the phone in place until the tone

7

count down the time. Once the countdown is
over and the tones have stopped, resume your
conversation with the specialist, who will then
be able to assist you in using the information
transmitted for analysis.

NOTE

x For best results, do not move the phone while the

tones are being transmitted.

x If the call center agent is not able to get an accurate

recording of the data, you may be asked to try

again.

x The Smart Diagnosis™ function depends on the

local call quality.

x Bad call quality may result in poor data transmission

from your phone to the call center, which could

cause Smart Diagnosis™ to malfunction.

ENGLISH

Open the right refrigerator door.

3

Hold the mouthpiece of your phone in front of the

4

speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the
call center.

Smart ThinQ Smart Diagnosis™

x For appliances with the or logo

Use the Smart Diagnosis feature in the Smart ThinQ
application for help diagnosing issues with the
appliance without the assistance of the LG Customer
Information Center.

Follow the instructions in the Smart ThinQ application
to perform a Smart Diagnosis using your smartphone.

28 OPERATION

ENGLISH

Automatic Icemaker

Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce 7
cubes per cycle - approximately 70-120 cubes in
a 24-hour period, depending on freezer compart­ment temperature, room temperature, number
of door openings and other operating conditions.

When You Should Turn the Icemaker Off

Set the Ice ON/OFF Button to Ice O :

NOTE: The ice bin should be emptied when the
Ice ON/OFF but

It takes about 12 to 24 hours for a newly
installed refrigerator to begin making ice.
Wait 72 hours for full ice production to oc­cur.
Ice making stops when the ice storage
bin is full. When full, the ice bin holds
approximately 6 to 8 (12-16 oz) glasses of
ice.
To t the automatic icemaker, set
the Ice ON/OFF button on the display to

To turn on the automatic icemak­er, set the ON/OFF button on the display
to Ice On.
The water pressure must be between 20
and 120 psi (138 – 827 kPa) on models
without a w
120 psi (276 – 827 kPa) on models with a
w

and size of ice cubes.

tween 40 and

When the water supply will be shut
o

for several hours.
When the ice bin is removed for
more than one or two minutes.
When the refrigerator will not be
used for several days.

WARNING

Personal Injury Hazard

DO NOT place
matic ice making mechanism while the refrig­erator is plugged in.

lcemaker

ngers or hands on the auto-

Automatic Shuto

Arm

Preparing for Vacation

Set the Ice ON/OFF button to the Ice O mode
and shut o

NOTE: The ice bin should be emptied any time
the Ice ON/OFF button is set to the Ice O
mode.

If the ambient temperature will drop below
freezing, have a qua
water supply system to prevent serious prop­erty damage due to
water lines or connections.

the water supply to the refrigerator.

technician drain the

caused by ruptured

Power Failure

During a power failure, ice may drop into the
freezer compartment. Remove the ice storage
bin and discard all the ice. Dry the storage bin
and reinstall it. Once power is restored, crushed
ice will be selected by default.

Normal Sounds You May Hear

NOTE: Keeping the Ice ON/OFF button set to
the Ice On mode before the water line is con­nected can damage the icemaker.

You will hear the sound of cubes droping
into the bin and water running in the
pipes as the icemak

NOTE:

more than 30 sec. Depress and release the
dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.

Do not dispense ice continuously for

29OPERATION

Automatic Icemaker (continued)

CAUTION

T water dispensed may

include particles or odor from the water
supply line or the water tank.
Throw awa few batches of ice
(about 24 cubes). This is also necessary
if the refrigerator has not been used for a
long time.
Never store beverage cans or other items in
the ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
containers may burst.
If discolored ice is dispensed, check the
w
lem continues, cont
center. Do not use the ice or water until
the problem is corrected.
Keep children away from the dispenser.
Children may play with or damage the
controls.
The ice passage may become blocked with
frost if only crushed ice is used. Remove
the frost that accumulates by removing
the ice bin and clearing the passage with a
rubber spatula. Dispensing cubed ice can
also help prevent frost buildup.
Never use thin crystal glass or crockery to
collect ice. Such containers may chip or
break resulting in glass fragments in the
ice.
Dispense ice into a glass bef
with water or other beverages. Splashing
may occur if ice is dispensed into a glass
that already contains liquid.
Never use a glass that is exceptionally
narrow or deep. Ice may jam in the ice
passage and refrigerator performance may

ected.

be a
Keep the glass at a proper distance from
the ice outlet. A glass held too close to the
outlet may prevent ice from dispensing.
To avoid personal injury, keep hands out of
the ice door and passage.
Never remove the dispenser cover.

water supply. If the prob-

In-Door Ice Bin

The icemaker stops producing ice when the indoor
ice bin is full. To make room for additional ice,
empty the ice bin into another location in the freezer
compartment. During use, the ice may stack unevenly
in the bin, causing the icemaker to misread the level
in the bin and stop producing ice. Shaking the ice bin
to level the ice within it can reduce this problem.

CAUTION

• When handling the ice bin, keep hands away
from the icemaker tray area to avoid personal
injury.

• Storing cans or other items in the ice bin will
damage the icemaker.

• Never use thin crystal glasses or containers to
collect ice. Such containers may chip or break
resulting in glass fragments in the ice.

If the icemaker is turned OFF for an extended period
of time, the ice compartment will gradually warm up
to the temperature of the refrigerator compartment.
To prevent ice cubes from melting and leaking from
the dispenser, ALWAYS empty the ice bin when the
icemaker is turned OFF for more than a few hours.

The ice passage may become blocked with frost
if only crushed ice is used. Remove the frost that
accumulates by removing the ice bin and clearing the
passage with a rubber spatula. Dispensing cubed ice
can also help prevent frost buildup.

Removing the Ice Bin

1 Lift the ice storage bin slightly

( )

()

ENGLISH

NOTE: Use both hands to remove the ice bin to avoid
dropping it.

30 OPERATION

ENGLISH

Ice and Water Dispenser

Depending on the model, some of the

following functions may not be available.

Dispenser Structure

Water Switch

Using the Dispenser

CAUTION

Keep children away from the dispenser .
Children may play with or damage the controls.

Ice Switch

To dispense cold water, push on the water
switch with a glass.

To dispense ice, push on the ice switch with
a glass.

NOTE

If discolored ice is dispensed, check

the water
problem continues, contact a
service center. Do not use the ice or
water until the problem is corrected.

The dispenser will not operate when
either of the refrigerator doors are
open.
If dispensing water or ice into a
container with a small opening, place it
as close to the dispenser as possible.
Some dripping may occur after
dispensing. Hold your cup beneath
the dispenser for a few seconds after
dispensing to catch all of the drops.

and water supply. If the

Incorrect Way Correct Way

Water

Ice

CAUTION

Throw away few batches of ice
(about 24 cubes). This is also necessary if
the refrigerator has not been used for a long
time.

Locking the Dispenser

Press and hold the Lock button for 3 seconds
to lock the dispenser and all the control panel
functions.
Follow the same instructions to unlock.

Cleaning the Dispenser Stand

The dispenser drip tray has no self-draining function.
It should be cleaned regularly.
(Models with a combined ice and water switch do

not have a drip tray).

1 To remove, grip the tray with both hands

and pull it out. Wipe out dirty areas and dry
with a clean cloth.

2 To reinstall the tray, slightly tilt the front of

the tray and snap the ribs into the holes.

31OPERATION

Storing Food

Food Preservation Location

Store your food in the optimal space to enjoy the freshest taste.

Ice storage bin

If a large amount
of ice is needed,
transfer the ice
in the storage bin
to another container.

Freezer Shelves

Store various frozen

ice cream, etc.

Freezing Zone

Adjustable refrigerator shelf

Adjustable shelves to meet
your individual storage needs.

Store frequently used
items that require easy
access, such as beverages,
condiments, butter or
margarine, cream cheese,
and peanut butter.

Fresh Zone

Store vegetables and fruits.

ENGLISH

etc. after wrapping it in
foil.

DOOR-IN-DOOR MODELS

CAUTION

Do not store food with high moisture content towards the top of the refrigerator. The moisture

could come in direct contact with the cold air and freeze.
Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot

with a clean cloth or a paper towel.
If the refrigerator or freezer door is opened or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can increase the running costs of the unit.

or personal injury if items are removed with excessive force.
Do not store glass containers in the freezer. Contents may expand when frozen, break the container
and cause injury.

NOTE

If you are leaving home for a short period of time, like a short vacation, the refrigerator should

be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in
the freezer.

and unplug the power cord. Clean the interior, and leave the doors open to prevent fungi from
growing in the refrigerator.

32 OPERATION

Storing Food

ENGLISH

Food Preservation Location

Each compartment inside the refrigerator is designed to store di erent types of food.

Store your food in the optimal space to enjoy the freshest taste.

Ice storage bin

If a large amount
of ice is needed,
transfer the ice
in the storage bin
to another container.

Freezer Shelves

Store various frozen

ice cream, etc.

Freezing Zone

etc. after wrapping it in
foil.

CAUTION

STANDARD DOOR MODELS

Adjustable refrigerator shelf

Adjustable shelves to meet
your individual storage needs.

Dairy Corner

Store dairy products such
as butter, cheese, etc.

Door Bins

Store small food or beverages,
condiments, juice, beer, etc.

Fresh Zone

Store vegetables and fruits.

Do not store food with high moisture content towards the top of the refrigerator. The moisture

could come in direct contact with the cold air and freeze.
Wash food before storing it in the refrigerator. Vegetables should be washed and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot
of vegetables in the refrigerator may cause condensation to form. Wipe o

the condensation
with a clean cloth or a paper towel.
If the refrigerator or freezer door is opened or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can increase the running costs of the unit.
Do not ov or pack items too tightly into door bins. Doing so may cause damage to the bin
or personal injury if items are removed with excessive force.
Do not store glass containers in the freezer. Contents may expand when frozen, break the container
and cause injury.

NOTE

If you are leaving home for a short period of time, like a short vacation, the refrigerator should

be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in
the freezer.
If you are leaving the refrigerator turned o for an extended period of time, remove all food
and unplug the power cord. Clean the interior, and leave the doors open to prevent fungi from
growing in the refrigerator.

Parts, features and options vary by model. Your model may not include every option.

33OPERATION

Food Storage Tips

The following tips may not be applicable
depending on the model.

Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste
transfer throughout the refrigerator. For dated
products, check date code to ensure freshness.

Food How To

Butter or
Margarine

Cheese

Milk

Eggs

Fruit

Leafy
Vegetables

Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply, wrap in
freezer packaging and freeze.
Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.

Wipe milk cartons. For coldest
milk, place containers on an
interior shelf.
Store in original carton on interior
shelf, not on door shelf.

Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.

emove store wrapping and trim

R
or tear o
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
vegetable drawer.

bruised and discolored

Storing Frozen Food

NOTE

Check a freezer guide or a reliable cookbook
for further information about preparing food
for freezing or food storage times.

Freezing

Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs. of food per
cubic foot of freezer space). Leave enough
space in the freezer for air to circulate around
packages. Be careful to leave enough room at
the front so the door can close tightly.

Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.

NOTE

Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.

ENGLISH

Vegetables
with skins
(carrots,
peppers)

Fish

Leftovers

Ice Cream

Place in plastic bags or plastic
container and store in vegetable
drawer.

Store f
freezer section if they are not being
consumed the same day of purchase.
It is recommended to consume fresh

sh and ay
purchased.
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
When storing frozen food like ice
cream for a long period, place it on
the freezer shelf, not in the door bins.

sh and sh h in the

34 OPERATION

ENGLISH

Storing Frozen Food (continued)

Packaging

Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or
out. If it does, you could have food odor and
taste transfer throughout the refrigerator and
could also dry out frozen food.

Packaging recommendations:

Follow package or container instructions for
proper freezing methods.

Rigid plastic containers with tigh tting lids

Straight-sided canning/freezing jars
Heavy-duty aluminum foil
Plastic-coated paper
Non-permeable plastic wraps

bags

freezer-grade self-sealing plastic

Detaching and Assembling the
Storage Bins

Fresh Zone Drawers

The Fresh Zone drawers provide storage for fruit

and vegetables.

To remove the Fresh Zone
drawers,

drawer to full extension

and pull straight out.

To install, slightly tilt
up the front, insert the
drawer into the frame and
push it back into place.

pull out the

, lift the front up ,

Do not use

Bread wrappers

Non-polyethylene plastic containers
Containers without tight lids
Wax paper or wax-coated freezer wrap
Thin, semi-permeable wrap

NOTE: When removing or installing the lower
Fresh Zone drawer, lift the cover to help remove
or insert the drawer.

CAUTION

Use both hands to assemble and

disassemble the Fresh Zone. The

compartment is heav
food and may cause injury if dropped.

Open the refrigerator door fully when

disassembling or reassembling the

Fresh Zone.

35OPERATION

To Remove the Fresh Zone Cover

Hold the cover with both hands and pull it out.

NOTE: Remove the Fresh Zone drawers before
removing the Fresh Zone cover.

Door Bins

The door bins are removable for easy cleaning
and adjustment.

Water Tank

ENGLISH

CAUTION: You will see the water tank

while removing the Fresh Zone drawer. Do not
remove the water tank or water leakage may
occur. The water tank is not a removable part.

Tank

Dairy Corner (Standard Model)

1 To remove the bin, simply lift the bin up and

pull straight out.

2 To replace the bin, slide it in above the

desired support and push down one side at
a time until it snaps into place.

NOTE

Some bins may vary in appearance and will

CAUTION

Do not apply excessive force while

detaching or assembling the storage

bins.
Do not use the dishwasher to clean the

storage bins and shelves.
Regularly detach and wash the storage

bins and shelves; they can become

easily contaminated by the food.

1 To remove the Dairy Corner, simply lift the

bin up and pull straight out.

2 To replace the Dairy Corner, slide it in above

the desired support and push down until it
snaps into place.

NOTE: If you close the refrigerator door with
the Dairy Corner open, the refrigerator door
may not close properly. Make sure to close the
Dairy Corner completely after use.

36 OPERATION

ENGLISH

Door-in-Door (Door-in-Door Model)

The Door-in-Door compartment allows for easy
access to commonly used food items. The outer
Door-in-Door door includes three additional door
bins.

Door-in-Door Compartment

To access the Door-in-Door compartment, lightly
press the button on the right refrigerator door
handle until you hear a click to open the door.

Door-in-Door Door Bins

The Door-in-Door inner and outer door bins are
removable for easy cleaning.

1 To remove the door bins, lift up and pull out.

2 To replace the door bins, slide the door bin

in above the desired support and push
down until it snaps into place.

Door-in-Door Case

To open the Door-In-Door case,
pull evenly on the marked area.
The Door-In-Door Case is re­movable for easy cleaning and
adjustment.

CAUTION:

Door case before disassembly.

1 To remove the Door-In-Door case, lift up and

pull out.

2 To replace the Door-In-Door case, line the

tabs on the Door-In-Door Case with the
slots on the door and push down until it
snaps into place.

Remove contents from Door-in-

37OPERATION

Adjusting the Refrigerator
Shelves

The shelves in your refrigerator are adjustable
to meet your individual storage needs.

Adjusting the shelv
heights will mak
want easier. Doing so will also reduce the
amount of time the refrigerator door is open
which will save energy.

exact item you

Detaching the Shelf

1

Remove all items from the shelf. Lift the back
of the shelf slightly to disengage the rail stops.

2

Holding the shelf with both hands, tilt the shelf
and pull it out.

1

erent

Suggested Placement of
Shelves

NOTE

Parts, features and options vary by model.
Your model may not include every option.
Standard door models with a horizontal
display have three refrigerator shelves.

ENGLISH

2

Assembling the Shelf

Tilt the front of the shelf up and guide the shelf
into the slots at a desired height, keeping shelf
holder down. Slide the shelf in, then lower
the front of the shelf.

1

2

1

Back

2

Front

Down

Shelf holder goes down, under rib.

1

of the freezer

CAUTION

Do not clean glass shelves with warm water
whil they are cold.
Shelves may break if exposed to sudden
temperature changes or impact.
Glass shelves are heavy. Use special care
when removing them.

CAUTION

Make sure that shelves are level from one
side to the other. Failure to do so may
result in the shelf falling or food spilling.

38 MAINTENANCE

ENGLISH

MAINTENANCE

Cleaning

General Cleaning Tips

Exterior

Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto paste
wax). Apply wax with a clean, soft cloth.

For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.

Both the refrigerator and freezer sections defrost automatically; however, clean both sections

about once a month to prevent odors.

Wipe up spills immediately.

Always unplug the refrigeratior before cleaning.

Inside Walls (Allow the freezer to warm

Unplug refrigerator or disconnect power.

Remove all removable parts, such as
shelves, crispers, etc.

Use a clean sponge or soft cloth and a

mild detergent in warm water. Do not use
abrasive or harsh cleaners.

Hand wash, rinse and dry all surfaces
thoroughly.

up so that the cloth will not stick.)

To help remove odors, wash the inside of
the refrigerator with a mixture of baking
soda and warm water. Mix 2 table spoons
of baking soda to 1 quart of water (26 g
soda to 1 liter water). Be sure the baking
soda is completely dissolved so it does not
scratch the surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.

Plastic Parts (Covers and Panels)

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use glass

cleaners, abrasive cleaners, or ammable uids.

CAUTION

These can scratch or damage the material.

Do not use a rough cloth or sponge

when cleaning the interior and exterior

of the refrigerator.
Do not place your hand on the bottom

surface of the refrigerator when opening

and closing.

WARNING

r. Failure to do

explosion, or death.

Condenser Coils

Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.

39MAINTENANCE

Replacing the Water Filter

It is recommended that you replace the water
filter:

Approximately every

six months.

When the water fi lter

indicator turns on.

When the water

dispenser output
decreases.

When the ice cubes are smaller than normal.

1 Remove the old wate

Lower or remove
the top left shelf to

to rotate all the way
down.

Pinch the sides to open the w

NOTE:

small amount of water (around 1 oz. or 25
cc) to drain. Place a cup under the front end
of the water fi lter cover to collect any leaking
water. Hold the water fi
removed, to prevent any remaining water from
spilling out of the water fi lter.

Replacing the water

lter upright, once it is

over.

er causes a

Rotate the water
close the cover. The cover will click when
closed correctly.

er up into position and

3 After the water filter is replaced, dispense

2.5 gallons of water (flush for approximately
five minutes) to remove trapped air and
contaminants from the system. Do not
dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.

NOTE

refrigerator.

the ice and water dispensed.

ENGLISH

downward and turn
it counterclockwise
to pull it out. Make
sure to rotate the

before pulling it out of
the manifold hole.

2 Replace with a new water filter.

Take the new water
and remove the protective cover from the o­rings. With water
position, push the new water
manifold hole until it stops.

er out of its packing

tabs in the horizontal

NOTE

To purchase a replacement w

Visit your local dealer or distributor
Web: Find Parts & Accessories from

Support section of lg.com

Call : 1-800-243-0000 (USA)

1-888-542-2623 (Canada)

Part number of the replacement water

ADQ73613401(LT800P)

into the

40 MAINTENANCE

ENGLISH

The concentration of the indicated substances in water entering the system was reduced to a
concentration less than or equal to the permissible limit for water leaving the system as specifi ed in
NSF/ANSI Standard 42 and Standard 53.

Chlorine Taste and
Oddor

Nominal Particulate
Class I, ,


Asbestos

Atrazine

Benzene

Carbofuran

Lindane

P-Dichlorobenzene

Contamination

Reduction

Performance Data Sheet

Model: LG ADQ73613401-S Replacement cartridge: ADQ73613401

System tested and certifi ed by NSF International against NSF/ANSI
Standard 42 and Standard 53 for the reduction of substances listed below.

Average

Influent

2.0 mg/L N / A  50%

5,600,000

pts/mL

170 MFL

0.0087 mg/L 0.009 mg/L ± 10% 0.003 mg/L 0.003 mg/L N / A

0.017 mg/L 0.015 mg/L ± 10% 0.005 mg/L 0.005 mg/L N / A

0.073 mg/L 0.08 mg/L ± 10% 0.001 mg/L 0.04 mg/L N / A

0.002 mg/L 0.002 mg/L ± 10% 0.00002 mg/L 0.0002 mg/L N / A

0.263 mg/L 0.225 mg/L ± 10% 0.001 mg/L 0.075 mg/L N / A

NSF specified

Challenge

Concentration

2.0 mg/L ± 10%

At least 10,000

particles/mL

7

8

10

to 10



MFL; fibers

Avg %

Reduction

97.5% 0.05 mg/L

99.3 %

>99 %

94.2 %

97 %

>99.8 %

>99.8 %

>99.6 %

Average

Product Water

Concentration

73,000 pts/ml



Max Permissible

Product Water

Concentration

N / A 85%

N / A 99%

NSF Reduction

Requirements

Toxaphene

2,4-D

Lead pH @6.5

Lead pH @8.5

Mercury @ pH 6.5

Mercury @ pH 8.5

Cyst*

0.015 mg/L 0.015 mg/L ± 10% 0.001 mg/L 0.003 mg/L N / A

0.25 mg/L 0.210 mg/L ± 10% 0.012 mg/L 0.07 mg/L N / A

0.150 mg/L 0.15 mg/L ± 10% 0.001 mg/L 0.010 mg/L N / A

0.150 mg/L 0.15 mg/L ± 10% >99.3 % 0.001 mg/L 0.010 mg/L N / A

0.006 mg/L 0.006 mg/L ± 10% 96.5 0.0002 mg/L 0.002 mg/L N / A

0.0062 mg/L 0.006 mg/L ± 10% 86.9 0.0081 mg/L 0.002 mg/L N / A

120,000

cysts/L

Minimum 50,000

cysts/L

* Based on the use of Cryptosporidium parvum oocysts

>99.5 %

>99.5 %

>99.3 %

99.99%



N / A 99.95%

41MAINTENANCE

Application Guidelines/

Water Supply Parameters

Service Flow

Water Supply

Water Pressure

Water Temperature

It is essential that the manufacturer’s recom-

replacement requirements be carried out for the
product to perform as advertised.

0.5 gpm (1.9 lpm)

- Potable Water

20 -120 psi (138 - 827 kPa)

33°F - 100°F (0.6°C - 38°C)

NOTE

While the testing was performed under

standard laboratory conditions, actual
performance may vary.

Replacement Cartridge: ADQ73613401

CAUTION

To reduce the risk associated with property
damage due to water leakage:

Read and follow Use Instructions before
installation and use of this system.
Installation and use MUST comply with
all state and local plumbing codes.
Do not install if water pressure exceeds
120 psi (827 kPa). If your water pressure
exceeds 80 psi (552 kPa), you must install
a pressure limiting valve. Contact a plumb­ing professional if you are uncertain how to
check your water pressure.
Do not install where water hammer
conditions may occur. If water hammer
conditions exist you must install a water
hammer arrester. Contact a plumbing
professional if you are uncertain how to
check for this condition.
Do not install on hot water supply lines.
The maximum operating water tem-

ENGLISH

For estimated costs of replacement elements
please call 01 8000 910 683 (24 hours per
day/7 days per week) or visit our website at
www.lge.com

WARNING

To reduce the risk associated with chok­ing:

Do not allow children under 3 years of
age to have access to small parts dur­ing the installation of this product.

To reduce the risk associated with the
ingestion of contaminants:

Do not use with water that is microbi­ologically unsafe or of unknown quality
without adequate disinfection before or

cyst reduction may be used on disin-

cysts. EPA Establishment # 070595­MEX-001

(37.8°C).

when temperatures drop below 40°F
(4.4°C).

replaced every 6 months, at the rated
capacity or if a noticeable reduction in

tridge when temperatures are expected
to drop below 33° F (0.6 ºC).
Do not install systems in areas where
ambient temperatures may go above

prevention device is installed on a water
system, a device for controlling pres­sure due to thermal expansion must be
installed.

and free of leaks.

Manufactured for LG Electronics by MCM Co.,
Ltd. 45-10, Nowon-Ri, Yiwol-Myun, Jinchun-Kun,
Chung-Buk, Korea.

42

ENGLISH

ESPAÑOL

MAINTENANCE

SMART DIAGNOSIS

43

SMART DIAGNOSIS

Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service
center. This gives you the capability of speaking
directly to our trained specialists. The specialist
records the data transmitted from your machine
and uses it to analyze the issue, providing a fast

ective diagnosis.

and e

If you experience problems with your refrigera­tor, call to the LG Service Center .
Only use the Smart Diagnosis feature when
instructed to do so by the LG call center agent.
The transmission sounds that you will hear are
normal and sound similar to a fax machine.

Smart Diagnosis cannot be activated unless
your refrigerator is connected to power. If your
refrigerator is unable to turn on, then trouble­shooting must be done without using Smart
Diagnosis.

TM

TM

TM

4 Press and hold the Freezer button for three

seconds while continuing to hold your phone
to the speaker.

5 After you hear three beeps, release the

Freezer button.

6 Keep the phone in place until the tone

transmission has
three seconds, and the display will count
down the time. Once the countdown is
over and the tones have stopped, resume
your conversation with the specialist, who
will then be able to assist you in using the
information transmitted for analysis.

This takes about

ENGLISH

USING SMART DIAGNOSIS

TM

First call to the LG service center. Only use the
Smart Diagnosis feature when instructed to do
so by the LG call center agent.

1 Lock the display. To lock the display, press

and hold the Lock button for three seconds.
(If the display has been locked for over
minutes, you must deactivate the lock and
then reactivate it.)

2 Open the refrigerator door.

3 Hold the mouthpiece of your phone in

front of the speaker that is located on the
right hinge of the refrigerator door, when
instructed to do so by the call center.

TM

ve

NOTE

For best results, do not move the phone

while the tones are being transmitted.
If the call center agent is not able to get
an accurate recording of the data, you
may be asked to try again.

NOTE

Call quality di erences by region may

ect the function.

a
Use the home telephone for better
communication performance, resulting
in better service.
Bad call quality may result in poor data
transmission from your phone to the
machine, which could cause Smart

TM

Diagnosis

to malfunction.

44 TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

Common Product Questions

How do I unclog the ice dispenser
chute?

Eliminate the frost ice fragments by
removing the ice bin and clearing the
chute with a plastic utensil. Dispensing
cubed ice can also help prevent frost or
ice fragment buildup.
Make sure that the refrigerator doors are
closed before attempting to dispense ice.

Why are ice crystals and frost
forming on my frozen food?

When the doors are opened often or for
long periods of time, warm, humid air
enters the compartment. This raises the
temperature and moisture level within the
compartment. Increased moisture will lead
to frost and condensation. To lessen the

How long will it take for my ice bin
to fill completely?

Once the ice supply in the bin has been
completely exhausted, it may take up
to 90 minutes before additional ice is
available, and approximately 72 hours to
completely refill the bin.

Why does my ice and water taste
unusual?

It is recommended that you replace the
water fi lter:

Approximately every 6 months.
When the water fi lter indicator turns on.
When the water dispenser output

decreases.

When the ice cubes are smaller than

normal.

of door openings.

If your refrigerator was recently installed,
dispense 2.5 gallons of water (fl ush for
approximately 5 minutes) to remove
trapped air and contaminants from the
system. Do not dispense the entire 2.5
gallon amount continuously. Depress and
release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.

45TROUBLESHOOTING

Noises You Might Hear

Clicking The defrost control will click when

the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
o

.

Rattling Rattling noises may come from the

flow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Refrigerator is not resting solidly on
the fl oor.

Refrigerator with linear compressor
was jarred while running.

Whooshing Evaporator fan motor is circulating air

through the refrigerator and freezer
compartments.
Air is being forced over the
condenser by the condenser fan.

Gurgling Refrigerant fl owing through the

cooling system.

Popping Contraction and expansion of the

inside walls due to changes in
temperature.

Sizzling Water dripping on the defrost heater

during a defrost cycle.

Vibrating If the side or back of the refrigerator

is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.

Dripping Water running into the drain pan

during the defrost cycle.
Pulsating or
high-pitched
sound

Your refrigerator is designed to run

more efficiently to keep your food

items at the desired temperature. The

high effi

your new refrigerator to run longer

than your old one, but it is still more

energy efficient

While the refrigerator is running, it

is normal to hear a pulsating or high-

pitched sound.

ciency compressor may cause

than previous models.

ENGLISH

snoituloSsesuaC elbissoPesioN

Normal Operation

Normal Operation

Floor is weak or uneven or leveling
legs need to be adjusted. See the Door
Alignment section.
Normal Operation

Normal Operation

Normal Operation

Normal Operation

Normal Operation

Normal Operation

To eliminate the noise, make sure that the
sides and back cannot vibrate against any
wall or cabinet.

Normal Operation

Normal Operation

46 TROUBLESHOOTING

ENGLISH

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

Refrigerator
and Freezer
section are
not cooling.

Cooling
System runs
too much.

The refrigerator control is set

to OFF (some models).

Refrigerator is set to Demo

Mode

Refrigerator is in the defrost

cycle.

Refrigerator was recently

installed.

Refrigerator was recently

relocated.

Refrigerator is replacing an

older model.

Refrigerator was recently

plugged in or power restored.

The door is opened often or

a large amount of food / hot

food was added.

Doors are not closed

completely

Refrigerator is installed in a

hot location.

Condenser / back cover is

clogged.

.

snoituloSsesuaC elbissoPmelborP

Turn the control ON. Refer to the Setting the
Controls section for proper temperature set tings.
Demo Mode allows the lights and control display
to work normally while disabling cooling, to save
energy while the refrigerator is on the showroom
fl oor. See the FAQs or the Setting the Controls
section of this manual for instructions on how to
disable Demo Mode.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
confi rm the proper temperature has been restored
once the defrost cycle has completed.
It may take up to 24 hours for each compartment to
reach the desired temperature.

If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Modern refrigerators require more operating time but
use less energy due to more effi cient technology.

The refrigerator will take up to 24 hours to cool
completely.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer
in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need
out of the refrigerator at once, keep food organized
so it is easy to fi nd, and close the door as soon as
the food is removed. (Refer to the

Guide

.)
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely or
pop open section in Troubleshooting.
The compressor will run longer under warm
conditions. At normal room temperatures (70°F)

xpect your compressor to run about 40% to 80%

e
of the time. Under warmer conditions, expect it to
run even more often. The refrigerator should not be
operated above 110°F.
Use a vacuum cleaner with an attachment to clean
the condenser cover and vents. Do not remove the
panel covering the condenser coil area.

Food Storage

47TROUBLESHOOTING

Cooling

Refrigerator or
Freezer section
is too warm.

Refrigerator or
Freezer section
is too cold.

Refrigerator was recently
installed.
The air vents are blocked.
Cold air circulates from the
freezer to the fresh food
section and back again
through air vents in the wall
dividing the two sections.
Doors are opened often or for
long periods of time.

A large amount of food or
hot food was added to either
compartment.

Doors not closed correctly.

Temperature control is not
set correctly.

Defrost cycle has recently
completed.

Incorrect temperature control
settings.

ENGLISH

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It may take up to 24 hours for each compartment
to reach the desired temperature.
Locate air vents by using your hand to sense
airfl ow and move all packages that block vents
and restrict airfl ow. Rearrange items to allow air
to fl ow throughout the compartment. (Refer to
the Airfl ow diagram in the Using Your Refrigerator
section.)
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen

door openings.
Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the

See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.

If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
confi rm the proper temperature has been restored
once the defrost cycle has completed.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

48 TROUBLESHOOTING

ENGLISH

Cooling

Interior moisture
buildup.

Food is
freezing in the
refrigerator
compartment.

Frost or ice
crystals form
on fro
(outside of
package).

zen food

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Doors are opened often or for
long periods of time.

Doors not closed correctly. See the Doors will not close correctly section in

Weather is humid. Humid weather allows additional moisture to enter

Defrost cycle recently
completed.

Food is not packaged
correctly.

Food with high water content
was placed near an air vent.
Refrigerator temperature
control is set incorrectly.

Refrigerator is installed in a
cold location.

Door is opened frequently or
for long periods of time.

Door is not closing properly. Refer to the Doors will not close correctly or pop

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture lev el within the compartment. To lessen
the e

ect, reduce the frequency and duration of

door openings.

the Troubleshooting section.

the compartments when the doors are opened
leading to condensation or frost. Maintaining a
reasonable level of humidity in the home will help
to control the amount of moisture that can enter
the compartments.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and
confi rm that the proper temperature has been
restored once the defrost cycle has completed.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Rearrange items with high water content away
from air vents.
If the temperature is too cold, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
When the refrigerator is operated in temperatures
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be
operated in temperatures below 55°F (13°C).
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the e
duration of door openings.

open section in the Troubleshooting section.

ect, reduce the frequency and

49TROUBLESHOOTING

Cooling/Ice & Water

Frost or ice
crystals
on frozen
food (inside
of sealed
package).

Icemaker is
not making
enough ice.

Condensation from food
with a high water content
has frozen inside of the
food package.

Food has been left in the
freezer for a long period of
time.
Demand exceeds ice
storage capacity.
House water supply is not
connected, valve is not
turned on fully, or valve is
clogged.

Water fi lter has been
exhausted.

Low house water supply
pressure.

Reverse Osmosis fi ltration
system is used.

Tubing connecting
refrigerator to house supply
valve is kinked.

Doors are opened often or
for long periods of time.

Doors are not closed
completely.

The temperature setting for
the freezer is too warm.

ENGLISH

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This is normal for food items with a high water
content.

Do not store food items with high water content in
the freezer for a long period of time.

The icemaker will produce approximately 70-120
cubes in a 24 hour period.
Connect the refrigerator to a cold water supply with

fully open.

If the problem persists, it may be necessary to
contact a plumber.
Replacing the water fi lter is recommended:

Approximately every six months.
When the water fi lter indicator turns on.
When the water dispenser output decreases.

When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120 psi
(138 - 827 kPa) on models without a water fi lter and
between 40 and 120 psi (276 – 827 kPa) on models
with a water fi lter.
If the problem persists, it may be necessary to
contact a plumber.

Reverse osmosis fi ltration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water fl ow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Low ering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
If the doors are not properly closed, ice production

completely or pop open section in Parts & Features
Troubleshooting for more information.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be

50 TROUBLESHOOTING

ENGLISH

Ice & Water

Icemaker is not
making enough
ice (continued).

Ice has bad
taste or odor.

Icemaker is
making too
much ice.

Refrigerator was recently
installed or icemaker recently
connected.
Icemaker not turned on.

The ice detecting sensor is
obstructed.

The refrigerator is not
connected to a water supply
or the supply shuto
not turned on.
Icemaker shuto
sensor) obstructed.

Water supply contains
minerals such as sulfur.

Icemaker was recently
installed.

The food has not been
stored properly in either
compartment.
The interior of the refrigerator
needs to be cleaned.
The ice storage bin needs to
be cleaned.

Icemaker shuto
is obstructed

valve is

(arm or

(arm/sensor)

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It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice.

Locate the icemaker ON/OFF button on the display
and confi rm that it is set to the Ice On mode.

Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.
Connect the refrigerator to the water supply and
turn the water shuto

If your icemaker is equipped with an ice shuto
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shuto

sensor, make sure that there is a clear path
between the two sensors.
A water fi lter may need to be installed to eliminate
taste and odor problems. NOTE: In some cases, a
fi lter may not help. It may not be possible to remove
all minerals/odor/taste in all water supplies.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.

See the Care and Cleaning section for more
information.
Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
Empty the ice bin. If your icemaker is equipped
with an ice shuto
moves freely. If your icemaker is equipped with the
electronic ice shuto
is a clear path between the two sensors. Reinstall
the ice bin and wait 24 hours to confirm proper
operation.

valve fully open.

arm, make sure that the arm

sensor, make sure that there

51TROUBLESHOOTING

Ice & Water

Ice is not
dispensing.

Water is
dispensing
slowly.

Doors are not closed
completely.
Infrequent use of the
dispenser.

The delivery chute is clogged
with frost or ice fragments.

The dispenser display is
locked.

Ice bin is empty.

Water fi lter has been
exhausted.

Reverse osmosis fi ltration
system is used.

ENGLISH

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Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the ice dispenser will cause
the cubes to stick together over time, which will
prevent them from properly dispensing. Check the
ice bin for ice cubes clumping/sticking together.
If they are, break up the ice cubes to allow for
proper operation.
Eliminate the frost or ice fragments by removing
the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.
Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.

It may take up to 24 hours for each compartment

to reach the desired temperature and for the
icemaker to begin making ice. Make sure that

the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely refi ll the bin.
Replacing the water fi lter is recommended:

Approximately every six months.
When the water fi lter indicator turns on.
When the water dispenser output decreases.

When the ice cubes are smaller than normal.
Reverse osmosis fi ltration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues.

Low house water supply
pressure.

If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
The water pressure must be between 20 and 120
psi (138 - 827 kPa) on models without a water fi lter
and between 40 and 120 psi (276 – 827 kPa) on
models with a water fi lter.

If the problem persists, it may be necessary to
contact a plumber or install a booster pump to

compensate for the low pressure.

52

TROUBLESHOOTING

ENGLISH

Ice & Water

Water is not
dispensing.

Dispensing
warm water.

snoituloSsesuaC elbissoPmelborP

New installation or water line
recently connected.

The dispenser panel is locked. Press and hold the Lock button for three

Refrigerator or freezer doors are not
closed properly.

Water fi lter has been recently
removed or replaced.

Tubing connecting refrigerator to
house supply valve is kinked.

The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.

Refrigerator was recently installed. Allow 24 hours after installation for the

The water dispenser has been used
recently and the storage tank was
exhausted.
Dispenser has not been used for
several hours.

Refrigerator is connected to the hot
water supply.

Dispense 2.5 gallons of water (fl ush for
approximately 5 minutes) to remove trapped
air and contaminants from the system. Do
not dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.

seconds to unlock the control panel and
dispenser.
Water will not dispense if any of the
refrigerator doors are left open.

After the water fi lter is replaced, dispense

2.5 gallons of water (fl ush for approximately
5 minutes) to remove trapped air and
contaminants from the system. Do not
dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
The tubing can kink when the refrigerator
is moved during installation or cleaning
resulting in reduced water fl ow. Straighten
or repair the water supply line and arrange it
to prevent future kinks.
Connect the refrigerator to the water supply
and turn the water shut o valve fully open. If
the problem persists, it may be necessary to
contact a plumber.

water storage tank to cool completely.
Depending on your specifi c model, the
water storage capacity will range from
approximately 20 to 30 oz.
If the dispenser has not been used for
several hours, the fi rst glass dispensed may
be warm. Discard the fi rst 10 oz.
Make sure that the refrigerator is connected
to a cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.

Ice & Water/Parts & Features

53TROUBLESHOOTING

Water has bad
taste or odor.

Doors will not
close correctly
or pop open.

Water supply contains
minerals such as sulfur.
Water fi lter has been
exhausted.

Refrigerator was recently
installed.

Food packages are blocking
the door open.
Ice bin, crisper cover, pans,
shelves, door bins, or
baskets are out of position.

The doors were removed
during product installation
and not properly replaced.
Refrigerator is not leveled
properly.

snoituloSsesuaC elbissoPmelborP

A water filter may need to be installed to eliminate
taste and odor problems.
Replacing the water filter is recommended :

t Approximately every six months.
t When the water filter indicator turns on.
t When the water dispenser output decreases.
t When the ice cubes are smaller than normal.

Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense
the entire 2.5 gallon amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Rearrange food containers to clear the door and
door shelves.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
See Door Alignment in the Refrigeration
Installation section to level refrigerator.

ENGLISH

Doors are
diffi cult to open.

Refrigerator
wobbles or
seems unstable.

Lights do not
work.

The gaskets are dirty or
sticky.

Door was recently closed. When you open the door, warmer air enters the

Leveling legs are not
adjusted properly.
Floor is not level. It may be necessary to add shims under the

LED interior lighting failure. The lamps are LED interior lighting, and service

Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.

refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refer to the Leveling and Door Alignment section.

eling legs or rollers to complete installation.

lev

should be performed by a qualified technician.

54 TROUBLESHOOTING

ENGLISH

Parts & Features

The interior of
the refrigerator
is covered with
dust or soot.

The refrigerator is located
near a fire source, such as a
fire place, chimney, or candle.

snoituloSsesuaC elbissoPmelborP

Make sure that the refrigerator is not located
near a fire source, such as a re place , chimney or
candle.

WARRANTY

55

LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during
the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the
original retail purchaser of the product and applies only when purchased and used within the United States including U.S.
Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.

Refrigerator

One (1) year from the date
of original retail purchase.

Parts and Labor
(internal/functional
parts only)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.Replacement products and parts are
warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. Replacement
products and parts may be new or remanufactured.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE.
NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUEN­TIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST
REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long
an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific
legal rights and you may also have other rights that vary
from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

1.

Service trips to deliver, pick up, install, or repair the
product; instruct the customer on operation of the
product; repair or replace fuses or correct wiring or
plumbing, or correction of unauthorized repairs/
installation.
Failure of product to perform during power failures and

2.

interruptions or inadequate electrical service.
Damage caused by leaky or broken water pipes, frozen

3.

water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.

4.

Damage resulting from operating the product in a
corrosive atmosphere or contrary to the instructions
outlined in the product owner’s manual.
Damage to the product caused by accidents, pests and

5.

vermin, lightning, wind, fire, floods, or acts of God.

6.

Damage resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.

7.

Damage or failure caused by unauthorized modification
or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not
properly installed.

8.

Damage or failure caused by incorrect electrical current,
voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable
cleaning products that are not approved by LG.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

One (1) year from the date
of original retail purchase.

Parts and Labor Parts only

LG ELECTRONIC U.S.A., INC.

WARRANTY PERIOD

(Condenser, Dryer, Connecting Tube and Evaporator)

Sealed System

Seven (7) years from
the date of original retail
purchase.

(Consumer will be charged
for labor)

Damage caused by transportation and handling,

9.

including scratches, dents, chips, and/or other damage
to the finish of your product, unless such damage
results from defects in materials or workmanship and
is reported within one (1) week of delivery (Call: 1-800­243-0000).
Damage or missing items to any display, open box,

10.

discounted, or refurbished product.
Products with original serial numbers that have been

11 .

removed, altered, or can not be readily determined.
Model and Serial numbers, along with original retail
sales receipt, are required for warranty validation.
Increases in utility costs and additional utility

12.

expenses.
Replacement of light bulbs, filters, or any consumable

13.

parts.
Repairs when your product is used in other than normal

14.

and usual household use (e.g. commercial use, offices,
and recreational facilities) or contrary to the instructions
outlined in the product owner’s manual.
Costs associated with removal of your product from

15.

your home for repairs.

16.

The removal and reinstallation of the product if it is
installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including LG’s owner’s and installation manuals.
Shelves, door bins, drawers, handles, accessories, and

17.

other parts besides those that were originally included
with this particular model.

Linear Compressor

Ten (10) years from the date
of original retail purchase.

Part only
(Consumer will be charged for
labor)

ENGLISH

For complete warranty details and customer assistance,
please call or visit our website:

Call 1-800-243-0000 (24 hours a day, 365 days a year) and
select the appropriate option from the menu, or visit our
websiteat www.lg.com
Or by mail: LG Customer Information Center:

P.O. Box 240007
201 James Record Road
Huntsville, AL 35813
ATTN: CIC

Write your warranty information below:

Product Registration Information:

Model:
Serial Number:
Date of Purchase:

56 WARRANTY

ENGLISH

WARRANTY Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during

the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of origin al retail
purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada
by LG Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

One (1) year from the date
of original retail purchase.

Parts and Labor
(internal/functional parts
only)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new orer manufactured.
LG Authorized Service Center warranties theirr epair work for thirty (30) days.

LG CANADA’S SOLE LIABILTIY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESLSY PROVIDED
ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS AL LOTHER WARRANTIES AN CDONDITION SRESPECTING THE
PRODUCT, WHETHER EXPRESS OR IMDP, LINIECLUDING, BUT NOT LIMITE DTO, ANY IMPLIE DWARRANTY OR CONDITION
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESEN TATIONS SHALL BE BINDING ON
LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY
OBLIGATION OR LIABILTIY IN CONNECTION WITH THE PRODUCT. TO THE EXTEN TTHAT ANY WARRANTY OR CONDITION
IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR
DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES,
LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR

OMISSIONS, TORT, OR OTHERWIES. This warranty gives you specific legal right. You may have other rgihts which may vary from
province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition
or warranty under provincial law is severable where it conflicts with provincial law without ecting the remainder of this warranty’s
terms.

THIS LIMITED WARRANTY DOES NOT COVER:

Service trips to deliver, pick up, install, or repair the product;

1.

instruct the customer on operation of the product; repair or
replace fuses or correct wiring or plumbing, or correction of
unauthorized repairs/installation.
Failure of product to perform during power failures and

2.

interruptions or inadequate electrical service.
Damage caused by leaky or brok en water pipes, frozen water

3.

pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of ari.
Damage resulting from operating the product in a corrosive

4.

atmosphere or contrary to the instructions outlined in the
product owner’s manual.
Damage to the product caused by accidents, pests and vermin,

5.

lightning, wind, fire, floods, or acts of God.
Damage resulting from misuse, abuse, improper installation,

6.

repair, or maintenance. Improper repair includes use of parts not
approved or specified byL G.

7.

Damage or failure caused by unauthorized modification or
alteration, or if it is used for other than the intended purpose, or
any water leakage where the unit was not properly installed.

8.

Damage or failure caused by incorrect electrical current, voltage,
or plumbing codes, commercial or industrial use, or use of
accessories, components, or consumable cleaning products that
are not approved by LG.

For complete warranty details and
costumer assistance, please callor visit
our website: Call 1-888-542-2623 (24 hours

a day, 365 days a year) and select the
appropiate option from the menu, or visit our
website at www.lg.com

LG REFRIGERATOR LIMITED WARRANTY - Canada

LLG ELECTRONICS CANADA, INC.

WARRANTY PERIOD

(Note: If the original date of purchase can not be verified,
the warranty will begin sixty (60) days from the date of manufacture)

Refrigerator/Freezer

(Condenser, Dryer, Connecting Tube and Evaporator)

One (1) year from the date
of original retail purchase.

Parts and Labor

Sealed System

Seven (7) years from the date
of original retail purchase.

Parts and Labor Parts only
(Consumer will be charged
for labor)

Damage caused by transportation and handling, including

9.

scratches, dents, chips, and/or other damage to the finish
of your product, unless such damage results from defects in
materials or workmanship and is reported within one (1) week of
delivery.
Damage or missing items to any display, open box, discounted, or

10.

refurbished product.

11 .

Products with original serial numbers that have been removed,

altered, or can not be readily determined. Model and Serial
numbers, along with original retail sales receipt, are required for
warranty validation.
Increases in utility costs and additional utitliy expenses.

12.

Replacement of light bulb sfi,lters, or any consumable prats.

13.

Repairs when your product is used in other than normal

14.

and usual household use (e.g. commercial use, offices, and
recreational facilities) or contrary to the instructions outlined in
the product owner’s manual.
Costs associated with removal of your product f rom your home

15.

for repairs.

16.

The removal and reinstallation of the product if it is installed in an
inaccessible location or is not installed in accordance with
published installation instructions, including LG’s owner ’s and
installation manuals.

17.

Shelves, door bins, drawers, handles, accessories, and other
parts besides those that were originally included with this
particular model.

Linear Compressor

Ten (10) years from the date
of original retail purchase.

Parts only
(Consumer will be charged
for labor)

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

Write your warranty information below:

Product Registration Information:

Model:
Serial Number:
Date of purchase:

NOTES

ENGLISH

ENGLISH

NOTES

LG Customer Information Center

For inquiries or comments,

visit www.lg.com or call:

1-800-243-0000

USA, Consumer User

1-888-865-3026

1-888-542-2623

Register your product Online!

www.lg.com

USA, Commercial User

CANADA