LG LSW901P-B User Manual

OWNER'S MANUAL
Color Video Network Camera
Please read this manual carefully before operating your set and retain it for future reference.
MODEL
LSW900 LSW901
P/NO : MFL62591970 1011 (V2.0)
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclo­sure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and mainte­nance (servicing) instructions in the literature accompanying the product.
FCC WARNING: This equipment may generate or use radio frequency energy. Changes or modifications to this equip­ment may cause harmful interference unless the modifica­tions are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made.
REGULATORY INFORMATION: FCC Part 15
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea­sonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio fre­quency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interfer­ence to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
• A suitable conduit entries, knock-outs or glands shall be provided in the cable entries of this product in the end user.
• Caution: Danger of explosion if battery is incorrectly replaced. Replaced only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
• Holes in metal, through which insulated wires pass, shall have smooth well rounded surfaces or shall be provided with brushings.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Warning: Do not install this equipment in a confined space such as a bookcase or similar unit.
Warning: Wiring methods shall be in accordance with the National Electric Code, ANSI/NFPA 70.
Warning: This is a class A product. In a domestic environ­ment this product may cause radio interference in which case the user may be required to take adequate measures.
Warning: To reduce a risk of fire or electric shock, do not expose this product to rain or moisture.
Caution: This installation should be made by a qualified service person and should conform to all local codes.
Caution: To avoid electrical shock, do not open the cabi­net. Refer servicing to qualified personnel only.
Caution: The apparatus shall not be exposed to water (dripping or splashing) and no objects filled with liquids, such as vases, shall be placed on the apparatus.
To disconnect power from mains, pull out the mains cord plug. When installing the product, ensure that the plug is easily accessible.
Disposal of your old appliance
1. When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC.
2. All electrical and electronic products should be disposed of separately from the municipal waste stream via desig­nated collection facilities appointed by the government or the local authorities.
3. The correct disposal of your old appli­ance will help prevent potential negative consequences for the environment and human health.
4. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you pur­chased the product.
EEE Compliance with Directive. (for Turkey only)
LG Electronics hereby declares that this/ these product(s) is/are in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC, 2006/95/EC, and 2009/125/EC.
European representative :
LG Electronics Service Europe B.V. Veluwezoom 15, 1327 AE Almere. The Netherlands (Tel : +31-(0)36-547-8888)
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor­dance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the appa­ratus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate nor­mally, or has been dropped.
Cautions for Safe Operation
Handling of the unit
Be careful not to spill water or other liquids on the unit. Be cautious not to get combustible or metallic material inside the body. If used with foreign matter inside, the device is liable to fail or to get cause of fire or electric shock.
• Remove dust or dirt on the surface of the lens with a blower.
• Use a dry soft cloth to clean the body. If it is very dirty, use a cloth dampened with a small quantity of neutral detergent then wipe dry.
• Avoid the use of volatile solvents such as thinners, alcohol, benzene and insecticides. They may damage the surface finish and/or impair the operation of the device.
Operating and storage location
Avoid viewing a very bright object (such as light fittings) during an extended period. Avoid operating or storing the unit in the following locations.
• Extremely hot or cold places (operating temperature from -10 °C to 50 °C, however, we recommend that the unit be used within a temperature range from 0 °C to 45 °C)
• Damp or dust place
• Places exposed to rain
• Places subject to strong vibration
• Close to generators of powerful electromagnetic radia-
tion such as radio or TV transmitters.
Contents
Features ................................................................. 8
Part Names and Functions ................................... 9
Connections ........................................................12
Precautions .....................................................................12
Connection Overview .................................................12
Connecting Display Device .......................................13
Connecting Network ...................................................13
Connecting Power Source .........................................14
Connecting RS-485 Device ........................................15
Connecting Alarm Device ..........................................15
Connecting Microphone and Speaker Device ...16
Mounting the camera .................................................17
Operation and settings ......................................18
Before using the system .............................................18
Recommended PC Requirements ...........................18
Accessing the LG IP device ........................................19
LG Smart Web Viewer Overview ..............................20
Conguring the LG IP camera ..................................24
OSD Menu Setup...........................................................51
Troubleshooting ................................................. 63
Open source software notice ............................. 66
Specication ....................................................... 69

Features

The LG Color Video IP Camera is designed to use on an Ethernet network and must be assigned an IP address to make it accessible.
This manual contains instructions on how to install and manage the LG Color Video IP Camera in your networking environment.
Some knowledge of networking environments would be beneficial to the reader.
Should you require any technical assistance, please contact authorized service center.
• Dual H.264 Stream for single Video Input
• Multi-Codec (H.264, MJPEG) Streaming
• Intelligent Video Analysis (Option)
• PoE (Power over Ethernet) Support (802.3af )
• 3 Power (AC 24 V, DC 12 V, PoE) Support
• Audio Support (G.711, G.726 Full Duplex)
• Pre/Post Alarm Support
• Remote Pan/Tilt/Zoom Control (RS-485 support)
• High resolution and high sensitivity with a 6 mm Vertical Double Interline CCD.
• Auto White Balance
• Day & Night function
• WDR (Wide Dynamic Range) is available
Features Chart
This table shows the differences between the models.
Use LSW901 is used for the description, operations and details provided in this user manual.
Models LSW900 LSW901
VCA No Yes
PTZ Yes Yes
PRESET Yes Yes
Fan Fail
Notification
Fan & Heater Temperature
Yes Yes
No No

Part Names and Functions

a b cd
e
a Lens mount cap
The lens mount of the camera is covered using a cap to protect it. Remove the lens cap covering the lens.
b Flange-back adjustment lever c Lens iris output connector (LENS)
This 4- pin connector is used to send the Iris control signal and power supply to an auto-iris type lens.
d ALC Lens setting switch
• VIDEO: When you attach an Auto Iris lens requir-
ing the video control signal, please put this switch in the VIDEO position.
• DC: When you attach an Auto Iris lens requiring
the DC control signal, please put this switch in the DC position.
e Camera installation bracket
The bracket can be fixed at the top or bottom of the camera.
Part Names and Functions
f g h i
jkl m
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f External device connectors
• TRX +/TRX - Terminals: Connect to an external
controller of RS-485 format.
• A IN(R)/A IN (Sensor input) Terminals:
Provides physical interface for sensor.
• A OUT(R)/A OUT (Relay output) Terminals:
Provides physical interface for Alarm/Relay.
g RESET button
Push the button more than 3 seconds, this would restore the factory default settings.
h Power indicator
Lights when the camera is powered.
i Power input terminal
Connects to a DC 12 V or AC 24 V power supply using proper cables.
j AUDIO OUT (Line Level Output)
Connect to an active speaker with a built-in amplifier.
Part Names and Functions
k VIDEO OUT
Supplies analog video signal (composite) to the con­nected device.
l AUDIO IN (Line Level Input)
Input for a mono microphone, or a line-in mono signal.
m ETHERNET/POE Port
Connects to a PC or a network via a hub with a 10 BASE-T/100 BASE-TX cable attached RJ-45 connec­tor.
Note:
Power over Ethernet (PoE) is a technology that inte­grates power into a standard LAN infrastructure. It enables power to be provided to the network device, such as a network camera, using the same cable as that used for network connection. It eliminates the need for power outlets at the device locations and enables easier application of uninterruptible power supplies (UPS).
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Connections

Precautions

• Be sure to switch off the unit before installation and connection.
• The installation should be made by qualified service personnel or system installers.
• Do not expose the power and connection cables to moisture, which may cause damage to the unit.

Connection Overview

RS-485
RS-485
Unit
Unit
PoE Device
PoE Device
(IEEE802.3af)
(IEEE802.3af )
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Connections

Connecting Display Device

Connect the video signal between the IP camera and the monitor.

Connecting Network

You can control and monitor the system via network. With the remote control (monitoring), you can change the sys­tem configuration or monitor the image via network. After the installation, check the network settings for the remote control and monitoring work.
Connect the IP camera to your network using a standard RJ-45 network cable as shown below.
Broadband
Broadband
Service
Service
Broadband
Broadband
Service
Service
PoE Device
PoE Device
(IEEE802.3af)
(IEEE802.3af)
Router
Router
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PoE Device
(IEEE802.3af )
Connections

Connecting Power Source

Connect power, using one of the methods listed below:
To use the power adapter
Connect a DC 12 V / AC 24 V power source to the power input terminal as shown below.
1. Remove the insulation on the power cable as illustrated.
2. Attach the terminal tips.
3. Connect to the DC 12 V / AC 24 V UL Listed, Class 2 Power Supply only on the unit.
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To use the PoE (Power over Ethernet) device
Connect the PoE cable to the LAN port on the unit. You must use the “IEEE802.3af” standard PoE device.
PoE Device
PoE Device
(IEEE802.3af)
(IEEE802.3af )
Note:
If the camera doesn't work properly after connect PoE device, please check if the PoE device is supplying enough power.
RS-485
Unit
TRX +
TRX -
Connections

Connecting RS-485 Device

Use these ports to connect an external device of RS-485 format.
TRX +
TRX -
RS-485
RS-485
Unit
Unit

Connecting Alarm Device

Alarm terminals are used to connect the alarm (relay) devices such as sensors, door switches, etc.
A IN(R)/A IN (Sensor Input )
Connect the sensor device to the sensor input terminal.
Sensor Device
15
RS-485
Unit
TRX +
TRX -
Connections
A OUT(R) / A OUT (Relay Output)
Connect the alarm (relay) device to the relay output terminal. Alarm signal is outputted at an event occurrence.
Note:
The Photo MOS Relay is rated for 100 mA at 20 V DC or 100 mA at 28 V AC.
Alarm (Relay)
Device
16

Connecting Microphone and Speaker Device

Optionally connect an active speaker and/or external microphone with a built-in amplifier.
Note:
Keep the microphone away from the speaker to avoid howling.
Connections

Mounting the camera

The mounting bracket can be secured on either the top or bottom of the camera. Use the same set of screws to attach the mounting bracket on the camera.
Note:
If using a camera mounting bracket, select a location that is strong enough to bear the full weight of the camera and the mounting bracket for long periods, and install the cam­era and mounting bracket securely.
17

Operation and settings

Before using the system

• Before using the LG IP device make sure the connec­tions are correct and verify whether proper power supply is used.
• Check the connections of the LG IP device for the cor­rect conditions.
• Check that the LG IP device is(are) connected to the network and that power is supplied.
• Once the connections are made you need to install the LG client program to the PC from which you want to access the device. The LG Smart Web Viewer program is automatically installed when you connect the LG IP device. The LG Smart Station and the LG Smart Web Viewer program are the network program of the LG Video Server and the LG IP cameras.
• To view streaming video in Internet Explorer, set your browser to allow ActiveX controls. If you find this mes­sage “This website wants to install the following add­on: ‘IPCam_Streamer.cab’ from ‘LG ELECTRONICS INC’”, Click the yellow bar and install LG Smart Web Viewer Program on your computer.
• The Layouts and the Live view pages may differ with different OS (Operating Systems) and Web Browsers.
18
• Care needs to be taken not to run any other applica­tions when the Client Program is running as it may cause memory shortage.

Recommended PC Requirements

The LG IP device can be used with most standard operating systems and browsers.
Items Requirements
Operating
System
CPU
Web Browser Microsoft Internet Explorer 6.0 or higher
DirectX DirectX 9.0 or above
Memory 2 GB or above RAM
Graphics Card 256 MB or above Video RAM
Resolution 1 280 x1 024 (with 32bit color) or higher
Windows XP Professional or above
Intel Core2 Quard Q6700 (2.66GHz) or above
Operation and settings

Accessing the LG IP device

You can access the LG IP device by following the below steps.
1. Copy the IP Utility to your PC
1.1 Insert the Client Program CD.
1.2 Find and Copy IP Utility folder to your PC.
2. Discover LG IP device using the IP Utility
The IP Utility can automatically discover and display LG IP devices on your network. The IP Utility shows the MAC address, IP address, Model name and so on.
Note:
The computer running the IP Utility must be on the same network segment (physical subnet) as the LG IP device.
2.1 Run the IP Utility program.
2.2 Click the [Search] icon or select the [Search] option in the Device search menu. After a few seconds the found LG IP devices gets displayed in the IP Utility window.
3. Logging in to the LG Smart Web Viewer
The LG Smart Web Viewer can be used with most web browsers. The recommended browser is Internet Explorer with Windows.
3.1 Run the IP Utility and find the LG IP devices.
3.2 When the LG IP devices appear in the IP Utility window, double-click IP address or right click on the same IP address and select "Connect to Web Page" to start the LG Smart Web Viewer. When accessing the LG Smart Web Viewer, the authenti­cation dialog appears on the screen.
3.3 Enter the user name and password. (Note that the default administrator user name and password are “admin”.)
3.4 Click the [OK] button and then the LG Smart Web Viewer is displayed in your browser.
Notes:
• You can also access the LG Smart Web Viewer as shown below.
3.1 Start your Web browser.
19
Operation and settings
3.2 Enter the IP address of the LG IP device in the address bar of the browse.
3.3 Enter the user name and password set by the administrator.
3.4 Click the [OK] button and then the LG Smart Web Viewer is displayed in your browser.
• The LG Smart Web Viewer needs more time to dis- play it according to the network conditions.
• If the login window is not displayed, check the pop-up blocker. If you set the pop-up blocker, the login window is not displayed. You must allow the pop-ups.
• If you connect the LG Smart Web Viewer for the first time, the Security Warning window is displayed to install the LG Smart Web Viewer pro­gram. You must install the LG Smart Web Viewer program for using the LG IP device.
• If your computer or network is protected by a proxy or firewall, the proxy or firewall settings can prevent the LG Smart Web Viewer program. Change the proxy or firewall settings to activate the LG Smart Web Viewer program.
20

LG Smart Web Viewer Overview

Operation and settings
Item Description
Select the video image size from the drop-down list. (AUTO, D1 or CIF) The initial view size is set to AUTO. The AUTO option sets the view size according to the Server’s resolution.
Displays the current video codec of the selected video stream (Master or Slave).
Check this option as the network connection type ( TCP or UDP). If you check it, the client connects to the server using TCP connection.
Click to save the current image in JPEG format on your computer.
1. Click the [Snapshot] button and then the Snapshot window is displayed.
2. Click the [Save] button in the Snapshot window.
3. Enter the file name (JPEG format) and select the folder to save it.
4. Click the [Save] button to confirm it.
5. Click the [Close] button in the Snapshot window to close it.
Displays the Camera OSD control window. Use these buttons to setup the Camera. This button does not appear on the screen if the login is other than the administrator.
21
Operation and settings
Displays the PTZ control window. Use these buttons to control the PTZ unit. This button is not displayed with normal or anonymous user.
Select the video stream. From the Live view drop-down list, select the desired video image source between [Master-0] and [Slave-0].
Note:
Master and Slave are output video streams. You can set the stream configurations inde­pendently for either Master or Slave stream. This would facilitate the user to set the live view at his comfort.
Provides all the necessary tools for setting up the device to your requirements. The user will need administrator level to do this.
Note:
If you want to exit the Configuration menu, select one of the video stream in the Live view drop-down list.
Displays the current surveillance live screen.
You can monitor the camera image on the live view window of the LG Smart Web Viewer.
22
Operation and settings
Click this button to connect or disconnect the audio communication between the LG IP device and the connected PC.
(Color icon: On, Gray scale icon: Off.)
Click this button to switch the microphone off and on for the computer.
(Color icon: On, Gray scale icon: Off.)
Click this button to switch the sound off and on, for the speaker of the computer.
(Color icon: On, Gray scale icon: Off.)
23
Operation and settings
Conguring the LG IP camera
The features and options of the LG IP camera are config­ured through the Configuration menu.
Only administrator-level users have permission to access the Configuration menu.
Accessing the Configuration menu
Click the [Configuration] button to display the LG Smart Web Viewer configuration window.
Warning
The Configuration setup should be made by qualified ser­vice personnel or system installers.
24
Conguration menu overview
The following table shows the list of menu items.
Main Menu Sub Menu
System
Audio & Video
Network
Version
Date & Time Maintenance Log & Report
Language
Camera Stream
Audio
PTZ protocol
Preset
Motion Detect
Basic
RTP stream
TCP/IP DDNS
IP filtering
Operation and settings
Main Menu Sub Menu
User Basic
Event
Event schedule
Event server
Sensor & Relay
Fan
System settings
Version
Displays the current version of Firmware, Hardware, Software and Web Client.
25
Operation and settings
Date & Time
Time zone
Set the time difference from GMT in the area where the IP device is installed.
Select the time zone in the area where the IP device is installed from the drop down list.
26
Time mode
> Synchronize with NTP Server: Select if you
want to synchronize the IP device’s date and time with those of the time server called NTP (Network Time Protocol). Specify the NTP server’s name. Click the [Test] button for con­nection test to the server.
> Synchronize with personal computer: Select
if you want to synchronize the IP device’s date and time with your computer.
> Synchronize manually: Select if you want to
set the IP device’s date and time manually. Select the year, month and date by clicking the calendar button. Set hour, minutes and seconds in the edit boxes.
Server time
> Server time: Displays the current date and
time of the IP device.
• Save: Click this button to confirm the settings.
Operation and settings
Maintenance
System reboot
Click the [Reboot] button to restart the IP device. It takes some minutes for the IP device to start again.
Restore and backup
> Backup: To take a backup all of the settings.
If necessary, it make possible to return to a backuped configuration. Click this button and follow the instructions on the browser
to specify the folder and save the setting data of the IP device. This configuration backup can be restored whenever needed.
> Restore: Click the [Browse] button and select
the file in which the configuration setting data is stored and click the [Upload] button. Click the [Restore] button after success­fully uploading the backup configuration. The System settings will be restored to the uploaded configuration and reboot the system.
Notes:
• Backup and Restore can happen on IP device having the same version of firmware. This feature is not intended for multi-configura­tions or for firmware upgrades.
• [Backup] function is allowed in HTTP proto­col but not in HTTPS protocol.
27
Operation and settings
Firmware
> Upgrade
> Initialize: The [Initialize] button should be
Log & Report
28
1. Click the [Browse] button
2. Find and open the firmware file.
3. Click the [Upload] button.
4. Click the [Upgrade] button to update the firmware.
used with caution. Clicking it will return all of the IP device’s settings to the factory default values. (Except for Network settings, PTZ Protocol and Preset settings.)
Log & Report status
The System log provides a summary of the status of the IP device. The unit records the data of the software activity in a file.
> View Log: Click this button to display the
system log information.
> View report: Click this button to display the
report window of the system.
Language
Language list
Select a language for the LG Smart Web Viewer con­figuration menu and information display.
• Save: Click this button to confirm the settings.
Operation and settings
Audio & Video settings
Camera
Preview
You can preview the camera image on the preview window.
General
> Contrast: Edit the contrast value from 0 to
100. Selecting 100 provides the image with the highest contrast.
> Brightness: Edit the brightness of the
camera. It is brighter when a large value is selected and it is darker when a small value is selected.
> Standard: Displays the video standard of the
camera.
> Hue: Edit the video Hue of the camera from
0 to 100.
• Save: Click this button to confirm the settings.
• Default: Click this button to restore the IP device
back to original factory settings.
29
Operation and settings
Stream
Master/Slave
30
> Enable: Click to activate the stream function. > Deinterlacing: Click to enable the use of
deinterlacing function.
> Video codec: Select the video mode (Codec)
from the drop-down list. The viewer can choose between MJPEG and H.264.
> Resolution: Select the image size to be sent
from the camera.
NTSC: D1 (704 x 480), HALF D1 (704 x
240), CIF (352 x 240) and QCIF (176 x 112)
PAL: D1 (704 x 576), HALF D1 (704 x
288), CIF (352 x 288) and QCIF (176 x 144)
> Maximum frame rate: Set the frame rate of
the image. Selectable values of the frame rates are as follows.
NTSC: 1 to 30 (fps)
PAL: 1 to 25 (fps)
> GOP size: It means “Group of Pictures”. The
higher the GOP, the better is the video qual­ity of the camera. Edit the value of GOP from 1 to 30. This setting is valid for H.264 video format only.
> Quality: Select the Quality.
- VBR: The bit rate may vary depending on the complexity of the video to meet the selected quality.
Operation and settings
- CBR: The video quality may vary in order to preserve a constant bit rate.
> Stream quality: If the [Quality] option set
to VBR, this option is displayed. Select the stream quality from the drop down box, the camera supports five types (Highest, High, Medium, Low and Lowest)
> Bit rate: If the [Quality] option set to CBR, this
option is displayed. Edit the bit rate value from 256 kbps to 10 240 kbps.
• Save: Click this button to confirm the settings.
Audio
Audio In
> Enable: Click the check box if you want to
send the audio from the microphone input connector.
Note:
The Clients connected to the IP device remain unaffected with additional changes made in the setting.
> Audio type: Select the codec when you send
the audio from the microphone input con­nector.
Audio Out
> Enable: Click the check box to output the
audio from the speaker.
• Save: Click this button to confirm the settings.
31
Operation and settings
PTZ protocol
Allows the user to configure to different PTZ controls by using different PTZ protocols.
32
PTZ protocol list
> PTZ protocol: Displays the selected PTZ
protocol.
> Edit: Click to display the PTZ protocol win-
dow. Select the PTZ protocol and then click the [Save] button. If you want to delete the protocol, click the [Remove] button.
Upload PTZ protocol
Follow the instructions below to upload PTZ protocol.
1. Click the [Browse] button, find and open the file and then click [Upload] button.
2. Click the [Add PTZ protocol] button and then the PTZ protocol will be added.
PTZ configuration
> Enable: Click to use the PTZ protocol. > Camera ID: Enter the PTZ device ID. Make the
same ID as the PTZ device.
> Pan speed: Enter the panning speed of the
PTZ device in the edit box. Default value for the LG Multix Protocol is 60 and ranges from 0 to 127.
Operation and settings
> Tilt speed: Enter the tilting speed of the PTZ
device in the edit box. Default value for the LG Multix protocol is 60 and ranges from 0 to 127.
> Zoom speed: Enter the zoom speed of the
PTZ device to view the object close or at a distance. Default value for the LG Multix pro­tocol is 1 and ranges from 0 to 3.
> Focus speed: Enter the focus speed of the
PTZ device to focus an object clearly near or far. Default value for the LG Multix protocol is 1 and ranges from 1 to 3.
> Preset tour park time: Enter the parking time.
Port
> Baud rate: Select the desired speed of com-
munication between the IP device and the PTZ device. Confirm selected parameter to the baud rate of the IP device.
> Data bit: Set the number of the data bits for
RS-485 communication.
> Parity: Select the desired parameter. The par-
ity bit, added to the data, to perform parity check.
> Stop bit: Enter the desired parameter. The
stop bit, added to the last of data, in asyn­chronous communication.
• Save: Click this button to confirm the settings.
33
Operation and settings
Preset
Preview
You can see the settings screen from the preview window.
1. Move the camera to the point you want by using the arrow buttons.
2. Adjust the zoom, focus or iris options.
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3. Set the Pan, Tilt, Zoom or Focus speed options.
4. Click the [Save] button to confirm the settings.
Pattern
You can activate the camera in a repeating pattern. The pattern is programmed by recording your manual pan, tilt, and zoom operations. The camera stores the movements you performed in memory.
> To record the pattern
1. Click the [Start recording] button to start the pattern recording.
2. Move the camera through the desired movement.
3. Click the [Stop recording] button to stop the pattern recording.
Note:
The available total time of pattern differs depending on connected PTZ device and operation.
Operation and settings
> To play the pattern
1. Click the [Play] button to play the pro­grammed pattern.
2. Click the [Stop] button to stop playing.
Preset
Displays the registered preset position.
• Add: Click to add the preset position.
1. Click the [Add] button.
2. Select the preset index number.
3. Enter the preset alias.
4. Click the [Save] button.
5. Repeat the steps 1 to 4 to add other posi­tions.
Note:
If you set the HOME position, check the [Set home position] option.
• Remove: Click to delete the preset position.
1. Select the preset from the list.
2. Click the [Remove] button. The preset will be deleted.
• Go to preset: Move to the preset position.
1. Select the preset from the list.
2. Click the [Go to preset]. The camera will be moved to the selected preset.
Preset tour
A preset tour is composed of a group of preset positions that the operator can link together in a sequence.
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Operation and settings
> To tour the preset positions
1. Choose the preset in the [Preset].
2. Click the [Add] button in the [Preset tour].
3. Repeat the steps 1 to 2 to add another preset.
4. Click the [Save] button to confirm the preset tour list.
5. Click the [Play] button to start the pre­set tour.
6. Click the [Stop] button to stop the pre­set tour.
Note:
If you control the PTZ or OSD, the preset tour will be stopped.
• Remove: Click to delete the selected preset in the [Preset tour list].
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Motion detect
Preview
You can preview the motion detection window on the preview window.
Operation and settings
General
> Sensitivity: Enter the sensitivity to detect an
object in motion.
> Save: Click this button to confirm the set-
tings.
How to set the motion detection window
1. Click the [Add] button. The motion detection win­dow is displayed. You can add the five windows maximum for motion detection area.
2. Set the [Sensitivity] option.
3. Click the [Save] button to save the settings.
4. Click the edge or coner of the window box to adjust the window size for motion detection.
Notes:
• You can reset the window size. Click one of the window edge or coner and drag & drop to reset the motion detection area.
• Motion detection function is available for H.264 codec.
Network settings
Basic
General
> MAC address: Displays the MAC address.
Port & Encryption
> Web port: The default HTTP port number
(80) can be changed to any port within the range 1 025 to 65 535.
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Operation and settings
> RTSP port: Check RTSP port. The default port
is 554. Other ports can be selected within the range 1 025 to 65 535.
> Network encryption: Select the HTTP or
HTTPS option for security.
Note:
The RTSP port number should not be same with the web port number.
TTL
> TTL: This option indicates the Time-To-Live
of multicast packets. The default setting is 7, and the allowed TTL range is from 1 to 255.
ARP Ping
> Enable ARP Ping to configure IP address:
Check to enable ARP ping.
• Save: Click this button to confirm the settings.
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RTP stream
RTP (Real-time Transport Protocol) is an internet protocol that allows programs to manage the real-time transmission of multimedia data, via unicast or multicast.
Operation and settings
Master / Slave
> RTP unicast: When enabled the transmis-
sion of the data to the specified equipment happens on a network specifying a single address.
> RTP multicast: When enabled it reduces the
transmission load on the camera by making the computer of the same segment network receive the same transmission data. When multicast option is checked then select Video Port number, Audio Port number and Data port number.
- Video RTP port: Specify the video transmission port number used for the multicast streaming. It is initially set to 8 888 and you can edit this between 1 025 and 65 534.
- Audio RTP port: Specify the audio port number used for the multicast stream­ing. It is initially set to 7 777 and you can edit this between 1 025 and 65 534.
- Data RTP port: Specify the VA data port number used for the multicast stream­ing. It is initially set to 6 666 and you can edit this between 1 025 and 65 534.
- IP address: Set the IP address for RTP multicast.
Note:
Each stream using multicast needs its own a pair of multicast IP address and port num­bers to avoid address conflict.
• Save: Click this button to confirm the settings.
39
Operation and settings
TCP/IP
IP address status
40
> Automatically set with DHCP: Select this
option when a DHCP server is installed on the network to allow IP address assignment. With this setting, the IP address is assigned automatically.
- Notify to SMTP server, if IP address is changed: If you select this option, the user get a notification mail telling about changing of IP of the IP device.
Note:
You should register the SMTP server on the Event server setting to set this function.
> Statically set: Select this option when you set
a fixed IP address, with this setting, specify the IP address, Subnet mask and default gateway manually.
- IP address: Enter an IP address.
- Subnet mask: Enter a subnet mask address.
- Gateway: Enter the gateway address.
DNS server status
> DNS server: Enter the Primary domain name
server that translates the hostnames into IP address.
> Secondary DNS server: Enter the Secondary
DNS server address that backups the Primary DNS.
• Save: Click this button to confirm the settings.
Operation and settings
DDNS
This free service is very useful when combined with the LG DDNS Server. It allows the user to connect the IP device using the URL, rather than an IP Address. This also solves the problem of having a dynamic IP address.
DDNS status
> Don’t use DDNS server: Disable the DDNS
function.
> Use DDNS server: Enable the DDNS function.
- Provider: Displays the DDNS provider.
- Hostname: Enter the hostname you want to use.
• Save: Click this button to confirm the settings.
IP filtering
The access of the IP addresses in the list are allowed or denied according to the choice made in the drop-down list of the Basic policy option. The administrator can add up to 10 IP address entries to the list (a single entry can contain multiple IP addresses). The users from these IP addresses need to be specified in the user list with the appropriate access rights. The IP list is to control the access permission of clients by checking the client IP address.
41
Operation and settings
IP list
> Basic policy: Select the basic policy type.
- Allow all: Allow all the IP address basi­cally, but the IP addresses in the list are denied.
- Deny all: Deny all the IP address basi­cally, but the IP addresses in the list are allowed. It needs at least one IP address to activate this function.
• Save: Click this button to confirm the settings.
• Add: Click this button to add the IP address.
1. Click the [Add] button.
2. Set the IP options.
- Alias: Enter the alias.
- From: Enter the start IP address for the IP filtering.
- To: Enter the end IP address for the IP filtering.
Note:
If you want to deny or to allow a range of IP addresses, enter the start IP address to
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"From" and the end IP address to "To". You can also add an IP address by entering the same IP address to "From" and "To".
3. Click the [Save] button.
4. Repeat the steps 1 to 3 to add additional IP address.
• Remove: Click this button to delete the IP address.
1. Select the alias from the list.
2. Click the [Remove] button. The IP address
will be deleted.
Operation and settings
User settings
Basic
The IP device is shipped with the login rights of administra­tor only. If others need to access the IP device excluding the configuration a login with viewer rights need to be cre­ated. A maximum of 50 users can be created.
User list
> Add the User
You can register a new user with various access rights.
1. Click the [Add] button. User setting dia­log is displayed.
2. Enter the new User ID and Password. (Should have a minimum of 4 charac­ters and preferably a combination of alphanumeric).
3. To confirm the password, retype the password that you typed in the Password box.
4. Select the authority from the drop down list to provide the access rights to each user and then click the [Save] to confirm your selection.
- Administrator: Allows you to oper­ate setup menus and to view live images.
43
Operation and settings
> Edit the registered user
44
- Power user: Use of the lim­ited functions of the system (The Configuration menu is not allowed. A power user can use the Live View, PTZ control, OSD control and audio functions.
- Normal user: Provides the lowest level of access. Allows to view live images only.
- Custom user: The user can login and view the live stream image only when the “Enable anony­mous login” option is checked to enable it.
Note:
Remember the password.
You can change the password or authority.
1. Choose the user ID and then click the [Edit] button.
2. Change the Password or Authority, then click the [Save] button to confirm your selection.
> Delete the registered user
1. Choose the user ID you want to delete.
2. Click the [Remove] button.
Note:
The default administrator user ID ‘admin’ is permanent and cannot be deleted.
Anonymous
> Enable anonymous login
Check the box to enable anonymous user login - allows the user access for only view­ing the live stream image.
Maximum RTP stream connection
> Maximum number of simultaneous stream
connection: Set this number to limit the number of
simultaneous stream connections.
Operation and settings
Note:
Preview window of the IP device setting and preset setting are affected by this setting.
• Save: Click this button to confirm the settings.
Event settings
Event schedule
When an event (VA/Sensor Event) occurs, this unit records the live images and routes as configured.
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Operation and settings
Event schedule list
> To edit the Event Schedule
1. Select the Trigger event and click the [Edit] button. Event schedule window is displayed.
2. Set the options.
• Trigger: Displays the selected trig-
ger event.
• Time: Sets the weekday, Start,
Finish, Pre alarm, Post alarm and Ignore interval time options.
• Action: Selects the options. This
occurs when the event runs.
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- FTP server/SMTP server: Uploading of images to an FTP server, or e-mail notifica­tion.
- Move camera to: Moves the camera to preset position.
- Control relay: The relay is acti­vated or deactivated.
• Stream: Selects the stream of the connected camera.
• Default: Sets to default setting value.
3. Click the [Save] button to confirm the settings.
Note:
You should register the SMTP and FTP server on the Event server setting to set this func­tion.
Operation and settings
Event Server
Event Servers are used to receive the recorded video clip and/or notification messages.
FTP server list
Image files can be transferred to the FTP server within the scheduled time. Image file that has been recorded linked to an external event is sent to the FTP server periodically.
> To add the FTP server
1. Click the [Add] button. FTP server set­ting window is displayed.
2. Set the FTP server options.
- Alias: Type the FTP Server name to upload the image files.
- Address: Enter the FTP server’s IP address.
- Port: Enter the port number. The default FTP port is 21.
- User ID: Type the user name for the Folder shared in the FTP server.
- Password: Type the password for the folder shared in the FTP Server.
- Folder: Type the path with the fold­er that is shared in the FTP server.
3. Click the [Save] button to confirm the settings.
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Operation and settings
> To edit the FTP server
1. Choose the FTP server in the FTP server list.
2. Click the [Edit] button. You can check or edit the FTP server options.
> To delete the FTP server
1. Choose the FTP server in the FTP server list.
2. Click the [Remove] button. This would remove the FTP server from the list.
SMTP server list
By selecting the e-mail option, a still image of the event is captured and an e-mail with the attached image file is sent to the specified mail address.
> To add the SMTP server
1. Click the [Add] button. SMTP server set­ting window is displayed.
2. Set the SMTP server options.
48
- Alias: Enter the SMTP server name.
- User ID: Enter the user ID of the SMTP server. This would be the one who owns the mail account.
- Password: Enter the password of the SMTP server.
- Address: Enter the SMTP server address.
- Port: Enter the port number. The default port is 25.
- Enable SSL: Check when use the SSL (Secure Socket Layer) proto­col. SSL protocol is cryptographic protocols that provide secure com­munication on a network.
- Receiving address: Type the recipients e-mail address. You can specify only one recipient e-mail address.
- Administrator address: Type the e-mail address of the administrator.
Operation and settings
- Subject: Enter the subject/title of the e-mail.
- Message: This message can describe the information of the acquired IP address, etc.
3. Click the [Save] button to confirm the settings.
> To edit the SMTP server
1. Choose the SMTP server in the SMTP server list.
2. Click the [Edit] button. You can check or edit the SMTP server options.
> To delete the SMTP server
1. Choose the SMTP server in the SMTP server list.
2. Click the [Remove] button.
Sensor & Relay
Sensor
> Enable: Marks up when you want to activate
the sensor. > Alias: Displays the sensor name. > Type: Select the sensor type.
Relay
> Control duration: Enter the relay time. > Alias: Displays the relay name. > Type: Select the relay type. > Control relay:
- Run: Click to activate the relay.
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Operation and settings
• Save: Click this button to confirm the settings.
Fan
Fan fail notification
• Save: Click this button to confirm the settings.
- Stop: Click to stop the relay.
> Control relay: Marks up when you want to
activate the selected relay.
> SMTP server: Selects the SMTP server. By
selecting this option an e-mail notification is sent to the user indicating a failure in the fan operation.
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Operation and settings

OSD Menu Setup

The following table shows the list of menu items and op­tions. You can adapt the camera to your requirements by setting up the respective items in these menus.
Main Menu Sub Menu Contents
WDR/BLC
BRIGHTNESS 0 to 100
AGC
EXPOSURE ELC/ALC
SHUTTER
SENS-UP
EXIT RET/TOP/END
OFF/WDR/BLC/
HSBLC
OFF/LOW/MIDDLE/
HIGH
X512, ..., x2, AUTO, OFF, A.FLK, 1/160,
..., 1/90 000
OFF
AUTO
Main Menu Sub Menu Contents
WHITE BAL
DAY/NIGHT
3D-DNR
ATW -
AWC b PUSH
COLOR TEMP
MANUAL
AUTO
DAY -
NIGHT -
OFF -
LOW -
MIDDLE -
HIGH -
RED -100 to 100
BLUE -100 to 100
EXIT RET/TOP/END
LEVEL
DWELL TIME 5, 10, 15, 30, 60 s
EXIT RET/TOP/END
­INDOOR,
OUTDOOR
LOW/ MIDDLE/
HIGH
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Operation and settings
Main Menu Sub Menu Contents
PRIVACY
OFF -
MASK NUMBER AREA1 to AREA8
DISPLAY ON/OFF
COLOR
ON
HEIGHT 4 to 100
WIDTH 4 to 100
MOVE Y 2 to 98
MOVE X 2 to 98
EXIT RET/TOP/END
52
GRAY, WHITE,
BLACK,
Main Menu Sub Menu Contents
OFF
D-ZOOM
D-EFFECT OFF/ V-FLIP/ MIRROR/ ROTATE
SPECIAL
RESET
EXIT - -
SHARPNESS 0 to 68
STABILIZER OFF/ ON
COLOR OFF/ ON
USER TITLE OFF/ ON
LANGUAGE
EXIT RET/TOP/END
CAMERA REBOOT -
FACTORY RESET -
EXIT -
ON
English
(The supported language can be
different depending on the model.)
ZOOM
PAN
TILT
EXIT
Operation and settings
General Operation
1. Click the [OSD control] button on the LG Smart Web Viewer.
2. Click button on the OSD control window.
The camera setting menu appears on the live view window.
3. Use or button to select an option then click button. Submenu appears.
4. Use or button to select a submenu option.
5. Use or button to select a value.
6. Select [EXIT] option then click button to exit the setup menu. In the submenu, use or button to select the [EXIT] then use or button to select a mode and click button to exit the setup menu.
• RET: Return to the previous.
• TOP: Return to the CAMERA SET TING menu
screen.
• END: Exit the setup menu.
Notes:
• button: Used to move upper direction on the menu screen.
• button: Used to move lower direction on the menu screen.
• button: Used to increase the value selected in the menu.
• button: Used to decrease the value selected in the menu.
• button: Executes selections and displays a sub­menu for an item with the mark.
53
Operation and settings
Exposure settings
You can set the exposure options using the EXPOSURE menu.
1. Select [EXPOSURE] option on the [CAMERA SETTING] menu.
2. Use or button to select a mode (ALC y ELC).
3. Press button and the EXPOSURE menu appears.
WDR/BLC
Use WDR/BLC option to view the object clearly in backlight conditions.
1. Select [WDR/BLC] option on the [EXPOSURE] menu.
54
2. Use or button to select a mode then click button.
• WDR: WDR (Wide dynamic range) feature can be
very helpful to cope with very challenging light­ing conditions. It is capable of capturing both of the dark part and bright part and combining the differences into a scene to generate a highly real­istic image as original scene. Set the WDR limit.
> WDR LIMIT: LOW y MIDDLE y HIGH
• BLC: Camera's backlight compensation feature
helps alleviate issues of visibility in high contrast areas. Set the BLC limit.
> BLC LIMIT: LOW y MIDDLE y HIGH
• HSBLC: Use for masking brightness of the specific
area to view the subject more clearly. The HSBLC mode is automatically activated only in low lumi­nance scene.
> AREA SETTING: Use or button to
select an area then use or button to select [ON] or [OFF]. Click button to exit the area setting menu.
Operation and settings
> GRAY SCALE: Use or button to select
a gray scale. (GRAYyD.GRAYyBLACK).
> USER SCALE: Use or button to select a
bright level. (5 levels)
> MASK: Use or button to select [ON] or
[OFF]. If you set the MASK to ON, the mask function is activated only when the HSBLC is activated by auto mode.
• OFF: Not in use.
BRIGHTNESS
You can increase the brightness of the darkened video. If you set the brightness to lower value, the image gets dark­ened. If you set the brightness to higher value, the image gets bright.
1. Select [BRIGHTNESS] option on the [EXPOSURE] menu.
2. Use or button to set the bright level.
AGC (Automatic Gain Control)
If the images are too dark, change the maximum [AGC] value to make the images brighter.
1. Select the [AGC] option on the [EXPOSURE] menu.
2. Use or button to select a mode. (OFFy LOWyMIDDLEyHIGH)
SHUTTER (Shutter Speed)
Select the desired shutter speed for camera exposure. You can change the shutter speed to higher speed to capture fast-moving subjects, though the image becomes darker.
1. Select [SHUTTER] option on the [EXPOSURE] menu.
2. Use or button to set shutter speed. (x512, ..., x2 y AUTOy OFF y A.FLK y 1/160, ..., 1/90 000)
SENS-UP
If pictures are not clear due to darkness, this SENS-UP operation would increase the sensitivity of picture.
1. Select [SENS-UP] option on the [EXPOSURE] menu.
55
Operation and settings
2. Use or button to select a mode.
• AUTO: Adjust the sensitivity of the picture auto­matically.
> SENS-UP LIMIT: Use or button to set
the SENS-UP limit.
> EXIT: Select a mode and click button to
exit the menu.
• OFF: Not in use.
Note:
If you set to one of the SHUTTER options except AUTO on the [SHUTTER] menu or [AGC] to [OFF], the [SENS-UP] set­ting is not available and [---] mark is displayed.
56
White Balance settings
Select the method by which the camera shifts its output colors to compensate for the color of a light source.
1. Select the [WHITE BALANCE] option.
2. Use or button to select a mode then click button.
• ATW (Auto-Tracing White Balance): In this mode,
the color temperature range for the proper white balance is approximately from 1 700 K to 11 000 K. Proper white balance may not be obtained under the following conditions:
> When the color temperature is out of the
1 700 K to 11 000 K range.
Operation and settings
> When the scene contains mostly high color
temperature objects, such as a blue sky or sunset.
> When the scene is dim.
• AWC b PUSH: If you select the AWC b PUSH mode, you will be able to set up the White Balance automatically using button.
• MANUAL: You can set the white balance options manually.
> COLOR TEMP: Use or button to select
a function.
- INDOOR: The color temperature range for the proper white balance is approxi­mately 3 200 K.
- OUTDOOR: The color temperature range for the proper white balance is approxi­mately 5 100 K.
> RED: Set the desired red value. (-100 to 100) > BLUE: Set the desired blue value. (-100 to
100)
Day/Night settings
1. Select [DAY/NIGHT] option.
2. Use or button to select a mode for DAY/NIGHT function.
• AUTO: DYA/NIGHT mode changes automatically.
Note:
If you set the AGC to [OFF] or the SHUTTER is set to one of the SHUTTER options except AUTO on the [EXPOSURE] menu, the AUTO mode of the DAY/NIGHT function is not available and [---] mark is displayed.
57
Operation and settings
> LEVEL: Use or button to select a level.
(LOWyMIDDLEyHIGH)
> DWELL TIME: Use or button to select
a dwell time. (5, 10, 15, 30 or 60 SEC)
• DAY: Color mode enabled.
• NIGHT: Black-and-white mode enabled.
58
3D-DNR setting
1. Select [3D-DNR] option.
If pictures are not clear due to noise, this option would reduce the noise of picture.
2. Use or button to select an option. (OFFyLOWyMIDDLEyHIGH)
Notes:
• If you set the AGC to [OFF] on the [EXPOSURE] menu, the [3D-DNR] function is not available.
• When you use this function, the afterimage may occur.
Operation and settings
Privacy Mask setting
This function is aiming at the protection of personal pri­vacy. The selected part is not displayed on the screen. Up to 8 zones can be registered.
1. Select the [PRIVACY] option.
2. Use or button to select [ON] and click but­ton. The PRIVACY MASK menu appears.
3. Use or button to select a zone number (AREA1 ~ AREA8) on the [MASK NUMBER] option.
4. Use or button to set to ON or OFF on the [DISPLAY] option. If you set to ON, the mask zone box appears on the live window.
5. Use or button to select the color of the mask zone box on the [COLOR] option.
6. Use or button to select an option then use or button to adjust the option.
• HEIGHT: Increase or decrease the vertical size of
the mask zone box.
• WIDTH: Increase or decrease the horizontal size of
the mask zone box.
• MOVE Y: Moves vertical position of the mask zone
box.
• MOVE X: Moves horizontal position of the mask
zone box.
Note:
The parts with the registered mask numbers from AREA1 to AREA4 have the same color. (So do the parts with the num­bers from AREA5 to AREA8). If you change the mask color, the registered mask color will be changed automatically with the same color for each of group (AREA1 to AREA4, AREA5 to AREA8).
59
Operation and settings
Special menu settings
D-ZOOM
You can select the digital zoom level.
1. Select [D-ZOOM] option on the [SPECIAL] menu.
2. Use or button to select [ON] then click but­ton. When you set to ON, the displayed image can be shaking.
3. Use or button to select an option then use or button to select a level.
• ZOOM: Use or button to enlarge the
screen.
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• PAN: Use or button to move the screen. (left or right)
• TILT: Use or button to move the screen. (up or down)
D-EFFECT (Digital effect)
You can select the digital effect.
1. Select the [D-EFFECT] option on the [SPECIAL] menu.
2. Use or button to select a digital effect.
• V-FLIP: Flip the picture vertically.
• MIRROR: Turn on the mirror effect.
• ROTATE: Rotate the picture. (180°)
• OFF: Turn off the digital effect.
SHARPNESS
The degree to which the boundary of the two portions is clearly distinguished.
1. Select the [SHARPNESS] option on the [SPECIAL] menu.
Operation and settings
2. Use or button to adjust the option. If you set the sharpness value to higher, the image outline becomes sharp. If you set to lower value, the image outline becomes dim.
STABILIZER
The image stabilizer function minimizes the appearance of shaky images caused by low-frequency vibration.
This function is useful for outdoor surveillance.
Select the [STABILIZER] option and set to ON or OFF.
Note:
If you set the [STABILIZER] to ON, the Digital zoom is set to [x1.1] automatically.
COLOR
You can switch the displayed picture to gray scale or color.
1. Select the [COLOR] option on the [SPECIAL] menu.
2. Use or button to change a color effect.
• ON: To display the picture with color.
• OFF: To display the picture with grayscale.
USER TITLE
You can use the camera identification to assign a number and character to the camera (0 to 9, A to Z, a to z). To disappear the user title, select [OFF].
1. Select the [USER TITLE] option on the [SPECIAL] screen.
2. Use or button to select [ON] then click but­ton. The USER TITLE menu appears.
A
3. Use , , or button to select a character or number then click button.
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Operation and settings
• CLR: Clear all entered characters and numbers.
• POS: Move the USER TITLE position on the screen
using the arrow buttons.
• END: Confirm your selection or exit the setting.
• A(Blank): Insert a space at the cursor position.
• / : Moves cursor to left or right.
LANGUAGE
Select the viewer language for the camera setup menu and OSD information display.
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Reset setting
1. Select the [RESET ] option.
2. Click button and the RESET menu appears.
3. Use or button to select option.
• CAMERA REBOOT: Reboot the camera system.
• FACTORY RESET: Clear certain settings and infor-
mation and return to factory default settings.
4. Click button to confirm your selection.

Troubleshooting

This section provides useful information to help you to resolve any diculty you might have with your LG IP device. Fault symptoms, possible causes and remedial actions are provided here.
IP Setting problems
• ARP/Ping: Disconnect and reconnect the power to the network camera. The device should get the IP within 2 minutes.
• Ping your camera: Open the command prompt on your computer, type ping with the IP address of the network device. The reply obtained by this command provides explanation for the cause of the problem
1. bytes = 32 time = 2 ms indicates that the IP
address is already used and cannot reuse the same. A new IP address needs to be obtained
2. Destination host unreachable: indicates that the
network device and your computer do not fall in the same subnet hence needs to get a new IP address. Contact the system administrator for the required help
3. Request timed out: Indicates that the IP is free as
it is not used by anyone and the network device can obtain this
• IP Conflicts: If the LG network device is set with a static IP address and if the DHCP option is set then there may be IP’s same as the network device and other net­work partner. Hence set the static IP address to 0.0.0.0 to resolve this conflict
Cannot access the camera from browser:
• Reconnect the network camera with power and check the ping operation to know if the IP is used by others
• Disable the proxy setting in the Browser if you are using a proxy server
• Check for proper cabling and network connections, try to ping after verifying the connectivity
• Sometimes when HTTPS is enabled, we would be checking the URL with http, in this case manually change the URL to the http/https accordingly
• Verify the DNS and Gateway settings if the IP address is assigned statically to the network device
63
Troubleshooting
Accessing camera external to the local network
• Firewall Protection: Check for the internet firewall with the system administrator, either he has to do port for­warding or modify the DMZ function on the router.
• Default router needed: Check if you need configure the router settings.
Sporadic network performance
• Network Switches or hubs used may be of the lower configuration and the load on this may not meet the required conditions of our network camera.
• Check for the RJ-45 cables that are used for the net­work connectivity.
• If POE is used check if the power is got by the network camera when connected to it.
Login Password lost
• Reset the camera by pressing the Reset button for more than 3 seconds to restore default settings.
• After the factory settings login using the default user­name and password.
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Video Streaming problems
• If the video streaming does not start on the Web browser, install the LG Web Client ActiveX program on your computer following the instructions on the Web browser.
• When Windows IE browsers are used always take care to allow pop ups, check this option before we run the web client.
• Check the quality of image by referring the video set­tings as described in the manual.
• Sometimes there would be intermittent or very slow video streaming, this may be because of the higher resolution and frame rate that are set for the video.
• The video streaming may appear poor at times, this may be because of the network traffic ,too many devices connected to the switch or hub, enabling motion detection to each of the video streams and because of other programs running on your computer.
• If the images appear to be blurred adjust the focus of the network camera to get a clear image.
• Video images if appear white and black adjust the set­tings in the OSD to get back the colorful image.
Troubleshooting
• Select the Night mode if the network camera is con­nected at a place where surrounding light is less or dark.
• If we obtain lower frame rate than set we need to check from the system administrator for sufficient bandwidth available or reduce the number of applica­tions running on the client computer.
• If the client PC’s are unable to access the multicast stream, check with the system administrator for the use of a valid multicast address or check if the router is supporting multicasting.
• If the images appear to have white of gray stripes on it, upgrade the Video graphics driver on the client PC to the latest version.
• Video images may be noisy if you are using the cam­era in a very low light environment or the bit rate/ quality is set to very low values. Provide higher values for quality and support the surrounding environment with enough light.
Audio condition
• The client computer that is interacting with the cam­era needs to have a sound card that is functional to support speaker and microphone.
• The sound card needs to be checked for its support for full duplex communication.
• Ensure that the mute button of the client computer is not set and all the audio settings are correct.
• Speaker button on the web viewer should be enabled to listen the audio from the network camera.
• Ensure that the bidirectional audio button is enabled on the Web viewer and the microphone is set.
• Change the input and the output gain for microphone and the speaker respectively to set correct audio level.
For all further support please contact the supplier or forums or websites.
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Open source software notice

The following GPL executables and LGPL libraries used in this product are subject to the GPL2.0/LGPL2.1 License Agreements:
GPL EXECUTABLES:
Linux kernel 2.6, bash, busybox, gdbm, libreadline, module­init-tools, mount, mtd-utils, net-tools, quftp, tar, util-linux
LGPL LIBRARIES:
Glibc, libelf, libesmtp, live.media
LG Electronics offers to provide source code to you on CD-ROM for a charge covering the cost of performing such distribution, such as the cost of media, shipping and han­dling upon e-mail request to LG Electronics at:
opensource@lge.com
This offer is valid for a period of three (3) years from the date of the distribution of this product by LG Electronics.
66
You can obtain a copy of the GPL, LGPL licenses from http:// www.gnu.org/licenses/old-licenses/gpl-2.0.html and http:// www.gnu.org/licenses/old-licenses/lgpl-2.1.html .
This product includes mDNSResponder component which is licensed under the terms of the Apache License, Version
2.0.
You can obtain a copy of the Apache license from http:// www.apache.org/licenses/LICENSE-2.0.html .
Open source software notice
This product includes
• dhcp client :
Copyright © 2004-2008 by Internet Systems Consortium, Inc. (“ISC”)
Copyright © 1995-2003 by Internet Software Consortium
• expat library : Copyright © 2006 expat maintain­ers.
• libcap
• libjpeg : Independent JPEG Group Copyright ©
1991 1998, Thomas G. Lane.
• libmd5 : Copyright © 2002 Aladdin Enterprises.
• libncurses : Copyright © 1998,2002 Free Software
Foundation, Inc.
• libpcre : Copyright © 1997-2009 University of Cambridge
• UPnP SDK : Copyright © 2000-2003 Intel Corporation
• libxml2 : Copyright © 1998-2003 Daniel Veillard.
• lighttpd : Copyright © 2004, Jan Kneschke, incre-
mental
• ntpdate : Copyright © David L. Mills 1992-2006
• OpenSSL :
> cryptographic software written by Eric Young
(eay@cryptsoft.com).
> software written by Tim Hudson (tjh@crypt-
soft.com).
> software developed by the OpenSSL Project
for use in the OpenSSL Toolkit. (http://www. openssl.org)
• PHP software, freely available from http://www. php.net/software/ : Copyright © 1999 - 2009 The PHP Group.
• Speex :
> Copyright 2002-2008 Xiph.org Foundation > Copyright 2002-2008 Jean-Marc Valin > Copyright 2005-2007 Analog Devices Inc. > Copyright 2005-2008 Commonwealth
Scientific and Industrial Research Organisation (CSIRO)
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Open source software notice
> Copyright 1993, 2002, 2006 David Rowe > Copyright 2003 EpicGames > Copyright 1992-1994 Jutta Degener, Carsten
Bormann
• Zlib : Copyright © 1995-2002 Jean-loup Gailly and Mark Adler.
All rights reserved.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documen­tation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
68
NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Specication
Item LSW900 LSW901
Image Device 6 mm Vertical Double Interline CCD
Lens Type C/CS Mount
Video Out 1.0 Vp-p Composite Signal (75 Ω)
Auto Gain Control OFF/ LOW/ MIDDLE/ HIGH
Exposure ALC/ELC
Electric Shutter 1/50 to 1/90 000 (PAL), 1/60 to 1/90 000 (NTSC)
Day/Night True Day and Night ( Auto/ Day / Night )
Sense-Up AUTO/OFF
Min. Illumination Color: 0.1 lx (Sens-up Off ), B/W: 0.000 03 lx (Sene-up On)
White Balance ATW / AWC / Manual
Backlight Compensation BLC/ WDR /HSBLC/OFF
3D-DNR OFF/ Low/ Middle/ High
Privacy Masking 8 Zone
Digital Zoom X8
69
Specication
Item LSW900 LSW901
DIS(Stabilizer) ON/OFF
Digital Effect OFF/ V-Flip / Mirror / Rotate
Resolution (Max) 704 x 480 (NTSC), 704 x 576 (PAL)
Output RJ-45 (Network), CVBS (Monitor)
Frame Rate (Max) 30 fps/25 fps(NTSC/PAL)
Compression H.264 (Basic Profile)/MJPEG Dual Stream
Audio Full Duplex (Line level input/output )
Audio Compression G.726, G.711(A-law, u-law)
Sensor/Relay 1 digital inputs, 1 relay outputs
Intruder detection (Optional)
CrossingLine(Optional)
VCA (Video Contents Analysis)
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Object Removal (Optional)
Object Counting (Optional)
Tampering (Optional)
Specication
Item LSW900 LSW901
Event Detection Sensor In, Motion Detect Sensor In, Motion Detect, VCA
Event Notification Relay, SMTP, FTP
ID/Password Multi level user ID/password (Admin, Power, Normal, Customer)
Encryption HTTPS (SSL,TLS)
Physical Layer 10/100 base TX Ethernet
Protocol
IP support Dynamic, Static, Private IP
Users Unicast 10 Streams / 50 user registration
Operation Temp. / Humidity -10 ºC to 50 ºC / 0 % RH to 80 % RH
Power Source PoE, AC 24 V (±20 %) (1 A or above), DC 12 V (±10 %) (2 A or above)
Power Consumption About 9 W
other RS-485 Support
Dimension (W x H x D) 69 mm X 54 mm X 128.5 mm
Weight 0.5 kg
TCP/IP(IPv4), HTTP, HTTPS, RTP, RTSP, UDP, DHCP, FTP, SMTP, NTP, ARP, ICMP, DDNS(LG)
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BZ03
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