LG LSSB2691 series Owner's Manual
ENGLISH FRANÇAIS ESPAÑOL
OWNER’S MANUAL
BUILT-IN SXS
REFRIGERATOR
Please read this owner's manual thoroughly before operating
and keep it handy for reference at all times.
LSSB2691**
www.lg.com
3
3
10
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ENGLISH
Model/Serial record
Basic safety precautions
Parts and Features
Starting
Adjusting the temperatures and functions
Adjusting the temperatures and display
Operating the dispenser
Setting the functions
Shelf
Freezer door bin
Dairy corner
Adjustable door bin
Refrigerator gallon bin
Refrigerator/Freezer drawers
Refrigerator/Freezer Drawer cover Upper/Lower
How to replace the water filter
Food storage guide
General information
Cleaning
Smart Diagnosis
Troubleshooting guide
It is normal…
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14
15
19
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24
26
27
28
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44
20
Table of contents
Introduction
Operation
Suggestion on
food storage
Care and
maintenance
Introduction
3
Model/Serial record
The model and serial numbers are found on the inner case or back of refrigerator
compartment of this unit. These numbers are unique to this unit and not
available to others. You should record requested information here and retain
this guide as a permanent record of your purchase. Staple your receipt here.
Date of purchase :
Dealer purchased from :
Dealer address :
Dealer phone no. :
Model no. :
Serial no. :
Basic safety precautions
This guide contains many important safety messages.
Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you
of hazards that can kill or hurt you or others or cause damage to the product. All
safety messages will be preceded by the safety alert symbol and the hazard signal
word DANGER, WARNING, or CAUTION. These words mean:
All safety messages will identify the hazard, tell you how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
DANGER
You may be killed or seriously injured if you don’t follow
instructions.
WARNING
You can be killed or seriously injured if you don’t follow
instructions.
CAUTION
Indicates an imminently hazardous situation which, if not
avoided, may result in minor or moderate injury, or product
damage only.
ENGLISH
Introduction
4
WARNING
To reduce the risk of fire, electric shock, or personal injury when using your
product, basic safety precautions should be followed, including the following.
Read all instructions before using this appliance.
WARNING
TIP-OVER HAZARD
Use two or more people to move and install the refrigerator.
To prevent the refrigerator from tipping over, install anti-tip brackets
(provided). Failure to follow the refrigerator installation instructions can
result in serious injury or death.
1. When connecting the power
Use a dedicated outlet.
• Using several devices at one outlet may cause a fire.
Prevent the power cord from being squeezed or crushed if the refrigerator is
pushed in after the power plug is extracted during the installation.
When moving your appliance away from the wall, be careful not to roll over the
power cord or to damage it in any way.
It can cause fire or electric shock.
Do not allow the power cord to be bent, crushed, or
damaged. Do not run the power cord under heavy objects
like furniture, other appliances, or in traffic areas.
It may damage the power cord to cause fire or electric shock.
Do not allow the power plug to face upward or to be
squeezed at the back of the refrigerator.
Water may be flown into or the plug may be damaged, which
causes fire or electric shock.
WARNING
This product contains chemicals known to the State of California to cause cancer and
birth defects or other reproductive harm. Wash hands after handling.
Do not extend or modify the length of the power plug.
Use only an exact factory replacement part to avoid electrical
issues, fire, or shock.
Introduction
5
Remove water or dust from the power plug and insert it
with the ends of the pins securely connected.
Dust, water, a loose connection may cause a fire or electric
shock.
Do not use the power cord or the power plug if it is
damaged or if the holes of the outlet are loose.
It may cause electric shock or short circuit to make fire.
Wait for 5 minutes or longer when reconnecting the plug.
Give the compressor time to cycle before re-starting.
If the supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly qualified person in order to avoid a hazard.
Do not unplug the refrigerator by pulling on the cord.
It may cause electric shock or short circuit to fire.
Do not pull out the cord or touch the power plug with wet
hands.
It may cause electric shock or injury.
Unplug the power cord or turn off the power when
cleaning or moving the refrigerator.
• It may cause electric shock or injury.
• Press the POWER button for 3 second to turn off the power
at display panel.
ENGLISH
Introduction
6
2. When using the refrigerator
Do not place heavy or dangerous objects on the
refrigerator.
It may fall and cause injury, fire, electric shock when opening or
closing the door.
Do not install the refrigerator in a damp place or a place
where water drips or splashes, like near a sink or a
downspout.
Deterioration of insulation of electric parts may cause electric
leakage.
Do not allow children to hang on the refrigerator Doors,
shelves or drawers.
It may cause serious injure.
Prevent children from entering the product.
It may endanger the life of a child if the child enters the
refrigerator.
Opening and closing the door of the refrigerator vigorously may cause the
stored food in the door boats to fall.
Do not use or store flammable materials like ether,
benzene, alcohol, medicine, LP gas, spray,
cosmetics near or in the refrigerator.
It may cause explosion or fire.
Benzene
Ether
Thinner
Do not use a hair drier to dry the inside, nor light a
candle to remove odor.
It may cause explosion or fire.
Introduction
7
If your refrigerator is leaking, have it checked by an
authorized service technician before operating it.
It may cause electric shock or fire.
Turn off the refrigerator if you will not be using it for an
extended period of time, or in the event of a severe electrical
storm.
Press the POWER button for 3 second to turn off the power at
display panel.
Do not install the refrigerator near a gas stove, water
heater or other sources of ignition that may possibly
leak gas.
Do not use combustible sprays (including cooking sprays,
oils and other aerosol products) on or near the
refrigerator.
It may cause fire.
Do not spray water inside or outside the refrigerator,
do not clean it with benzene or thinner.
Deterioration of insulation of electric parts may cause electric
shock or fire.
ThinnerThinner
When a strange smell or smoke is detected from the
refrigerator, turn off the refrigerator and contact the
service center.
It may cause fire.
Service
center
Do not use the refrigerator for non-domestic purpose
(storing medicine or testing material, installed in
vehicles, aircraft, or boats.).
It may cause an unexpected risk such as fire, electric shock,
deterioration of stored material, chemical reaction.
Do not allow any person except an authorized servicer
to disassemble, repair, alter the refrigerator.
It may cause injury, electric shock, fire.
ENGLISH
Introduction
8
When disposing the refrigerator, remove the packing
materials from the door or take off the doors but leave the
shelves in place so that children may not easily climb inside.
Child entrapment generally results in death by suffocation.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory, mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
appliance.
Install the refrigerator on a solid and level floor.
If the refrigerator tips when opening or closing the door, it
could fall over, causing property damage and personal injury.
Do not step on the pipe under the freezer door.
It may cause electric shock or injury.
Do not insert hands or metal objects into the exit of
cool air, the cover, the bottom of the refrigerator,
or the vent grille on the back.
It may cause electric shock or injury.
CAUTION
Violating this direction may cause personal injury or property damage.
Always be careful, please.
Do not insert hands into the ice bucket or the ice
dispenser.
Doing so may cause injury.
Introduction
9
Do not touch food or containers in the freezer with wet
hands.
It may cause frostbite.
Do not put ice in a thin crystal cup or ceramic ware.
The glass may shatter and present a hazard.
When the electricity is off, remove ice from the ice bucket.
If the power is off long enough, the ice will melt and the water
will run onto the floor. In the event of a long-term power
outage, dump the ice to prevent this.
Supply the automatic icemaker with drinkable water.
Non-potable water can cause health risks.
Do not remove the cover of the automatic dispenser.
The operation mechanic parts of the icemaker may hurt people.
Place food items and containers carefully on the shelves in the refrigerator.
The food may fall during opening and closing the door of the refrigerator and hurt
people.
Drinkable
water
Do not put glass bottles or containers in the freezer.
It may freeze the contents to break the bottle, causing injury.
Do not stick your hands under the refrigerator.
Sharp edges, fans, and wires may cause an injury.
ENGLISH
Introduction
10
Parts and Features
Freezer
Compartment
Refrigerator
Compartment
Dairy Corner
LED Function
Display Board
LED Lamp
Automatic
Icemaker
Top Cover
Shelf
Shelf
Door Rack
Drawer (3)
Lower Cover
Shelf
Shelf
LED Lamp
Filter
Gallon bin
Adjustable door bin
Adjustable door bin
Drawer(3)
Because opening or closing the door or the home bar
of the refrigerator may cause injury to the person
around it, be careful, please.
Opening or closing the door may cause feet or hands to be
caught in the chink in door or the child to be get hurt by the
corner.
Do not put pets into the refrigerator.
Operation
11
Starting
When your refrigerator is first installed, allow it to stabilize at normal operating
temperatures for 2-3 hours prior to filling it with fresh or frozen foods.
If operation is interrupted, wait 5 minutes before restarting.
Adjusting the temperatures and functions
Dispenser Push Switch
Dispenser Lamp (hidden)
Water/Ice Output
Dispenser Display Board
LED Function display board
ENGLISH
Operation
12
1 2 3 4 5 6 7
8 9
10 11
12
POWER
Power on/off. Press and hold the POWER button for 3 seconds to turn the power on or
off. And you can turn on the refrigerator with same way.
QUICK FREEZING
When the QUICK FREEZING button is pressed, the display will indicate the selected
function has been activated.
FRZ. TEMP.
Indicates the set temperature of the freezer compartment in Celsius or Fahrenheit.
REF. TEMP.
Indicates the set temperature of the refrigerator compartment in Celsius or Fahrenheit.
ALARM
This indicator shows that the door-open warning alarm is activated.
FILTER RESET
This indicator shows the current status for the water filter. See Resetting the Filter
Indicator.
SMART DIAGNOSTIC FUNCTION
See Smart Diagnostic, page 28.
FRZ. Temp. indicator
REF. Temp. indicator
Energy Saving
This indicater shows that Energy Saving mode is activated.
Child Lock
Press and hold the Child Lock button for 3 seconds to activate or deactivate the Child
Lock.
Dispenser selection indicator
Displays whether the dispenser is set to dispense Water, Cubed or Crushed Ice.
LED Function display board
Dispenser Display Board
Operation
13
Adjust freezer
temperature
Adjust refrigerator
temperature
To adjust the temperature in the freezer
compartment, press the FRZ.TEMP. button to
cycle through the range of available settings.
To adjust the temperature in the refrigerator
compartment, press the REF.TEMP. button to
cycle through the range of available settings.
Adjusting the temperatures and display
•
The actual inner temperature varies depending on the food status, since the
indicated temperature setting is the target temperature and not the actual
temperature within the refrigerator.
Initially set the REFRIGERATOR CONTROL at 37 ˚F and the FREEZER CONTROL
at 0 ˚F. Leave them at these setting for 24 hours (one day) to stabilize.
Then adjust the compartment temperature as illustrated above.
•
To change temperature display from Fahrenheit to Celsius press and hold
FRZ.TEMP. and REF.TEMP. buttons simultaneously for approximately 5 seconds.
Do the same to convert back to Celsius.
NOTE
ENGLISH
Operation
14
Dispensing
crushed ice
Dispensing
cubed ice
Press the DISPERNSER SELECTION button repeatedly until
the crushed ice icon illuminates.
Press the Dispenser Push Switch with a glass or other
container to dispense crushed ice.
Press the DISPERNSER SELECTION button repeatedly until
the cubed ice icon illuminates.
Press the Dispenser Push Switch with a glass or other
container to dispense cubed ice.
• Hold the container as close to the ice or water shoot as possible to avoid
spilling and splashing.
• Do not dispense ice into fine china or crystal glasses. China or crystal can be
broken.
Operating the dispenser
Dispensing
water
Press the DISPERNSER SELECTION button repeatedly until
the water icon illuminates.
Press the Dispenser Push Switch with a glass or other
container to dispense water.
•
Hold the glass or other container in place for a couple of seconds after dispensing
ice or water to catch the last few cubes or drops. The dispenser is designed to not
operate while either refrigerator door is open.
NOTE
CAUTION
Operation
15
15
Setting
the Child Lock
Setting the door
alarm
Resetting the
filter indicator
Activating
Quick Freezing
Press the button for the desired function to view and select other settings.
Press and hold the CHILD LOCK button for three seconds to
lock the dispenser and all of the other control panel functions.
Press and hold again for 3 seconds to unlock.
The ALARM button also controls the door alarm that sounds
three times in 30-second intervals when a compartment door is
left open for more than 60 seconds. The alarm stops sounding
when the door is closed. Press the ALARM button once to
activate and deactivate the door alarm function.
Press and hold the FILTER RESET button for approximately
3 seconds to reset the filter indicator after the water filter has
been replaced.
Press the QUICK FREEZING button once to activate the
QUICK FREEZING function. The QUICK FREEZING icon on
the display panel will illuminate when activated. The QUICK
FREEZING function runs the freezer compartment at the
coldest setting for a 24-hour period to increase icemaking by up
to about 20%, and then turns off automatically.
Setting the functions
•
Contact your local service center if the alarm continues to sound after the doors are
closed.
NOTE
•
It is recommended that you replace the water filter approximately every 6 months, when
the water filter indicator light reaches 0 or if the ice or water starts to tastes bad.
NOTE
•
Press the button again to cancel the QUICK FREEZING function.
NOTE
Activating
Energy Saving
Press the ENERGY SAVING button for at least 3 seconds to
activate or deactivate the function.
This function is recommended for added energy savings.
(Some heaters to reduce excess moisture on the refrigerator
may be turned off) The energy saving function is also
recommended during long periods of time spent away from
home-like vacation.
ENGLISH
Operation
1616
Power on/off
The POWER button will turn off all electrical power to the unit.
Press and hold the POWER button for 3 seconds to turn off the
power. When the power is off, the indicator light is off. It means
you don’t have to turn off power at the circuit breaker or wall
receptacle. This function should be used for service or
extended vacations.
The automatic icemaker can automatically make 6 cubes at a time, 70~120
pieces per day. This quantity may vary by circumstance, including ambient
temperature, door opening, freezer load. etc.
Icemaking stops when the ice storage bin is full.
If you don't want to use the automatic icemaker, turn the icemaker switch to
OFF. If you want to use automatic icemaker again, change the switch to ON.
Automatic
icemaker
•
It is normal that a noise is produced when ice drops into the ice storage bin.
•
Occasionally shake the ice storage bin so that the ice does not pile higher on one
side. If the ice piles up high next to the ice maker, ice production will stop.
NOTE
•
Do not insert your hands into the maker.
It may cause injury.
After dispenser
is used
The water collector has no self-drainage
function, so it should be cleaned regularly.
Remove the cover by pulling the front of the
water collector cover and dry it with a cloth.
WARNING
lcemaker
ON/OFF Switch
Automatic
Shutoff Arm
Operation
17
Ice is lumped together
When ice is lumped together, take the ice lumps out of the ice storage bin,
break them into small pieces, and then place them into the ice storage bin
again.
When the icemaker produces too small or lumped together ice, the amount
of water supplied to the ice maker may need to be adjusted. Contact the
service center.
❈ If ice is not used frequently, it may lump together.
Power failure
Ice may drop into the freezer compartment. Take the ice storage bin out and
discard all the ice then dry it and place it back.
The unit is newly installed
It takes about 12 hours for a newly installed refrigerator to make ice in the
freezer compartment.
When icemaker
does not operate
smoothly
The other
functions
Door open warning
A warning tone will sound 3 times at thirty-second intervals if the refrigerator
or freezer door is left open for more than sixty seconds.
Please contact a local service center if the warning continues to sound after
closing the door.
Auto closing
door system
The doors automatically close when in the
60 degree position, as shown in the picture
below.
•
This function is operated with a spring-damper
mechanism. Closing speed and strength depends
on the ambient temperature, frequency of door
opening/closing and contents of the door bins.
NOTE
ENGLISH
Operation
18
Throw away the first few batches of ice (about 24 cubes) and water
(about 7 glasses) first made after refrigerator installation.
The first ice and water may include particles or odor from the feed water pipe
or feed water box. This is also necessary if the refrigerator has not been used
for a long time.
Children should be supervised when using the dispenser.
Be careful that food does not block the ice passage.
The ice passage may become blocked with frost if only crushed ice is used.
Remove the frost that accumulates by removing the ice bin and clearing the
passage with a rubber spatula. Dispensing cubed ice can also help prevent
frost buildup.
Never store beverage cans or other items in the ice bin for the purpose
of rapid cooling.
Doing so may damage the icemaker or the containers may burst.
Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass fragments in the ice.
Dispense ice into a glass before filling it with water or other beverages.
Splashing may occur if ice is dispensed into a glass that already contains
liquid.
To avoid personal injury, keep hands out of the ice door and passage.
Part breakage or injury may occur.
Never remove the ice maker cover.
If discolored ice is dispensed, check the water filter and water supply. If
the problem continues, contact service center. Do not use the ice or
water until the problem is corrected.
Never use a glass that is exceptionally narrow or deep.
Ice may jam in the ice passage and refrigerator performance may be affected.
Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice from dispensing.
CAUTION
Operation
19
Shelf
The shelves in your refrigerator are adjustable to
meet your individual storage needs.
How to use
1. Hold the front part of the shelf and lift it up
slightly.
2. While holding the shelf, tilt the shelf to pull it out.
Make sure that shelves are level from one side to
the other.
Failure to do so may result in the shelf falling or
spilling food.
Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height. Then, lower
the front of the shelf so that the hooks drop into the
slots.
How to
disassemble
How to
reassemble
Freezer door bin
Store small packaged frozen food.
Do not store ice cream or food a for long period of time.
How to use
Hold the bin with both hands and slightly lift up the
front part to pull it out.
How to
disassemble
Hold the bin with both hands and
reassemble one side at a time by
pushing it in.
How to
reassemble
CAUTION
ENGLISH
Operation
20
Adjustable door bins
You can store small packaged refrigerated food or beverages such as milk, canned
drinks, etc. The door adjustable bins are removable for easy cleaning and adjustment.
How to use
You must remove the dairy corner before
disassembling the adjustable door bin.
To remove the door bin, pull the levers on
each side and pull the bin up off of the rail.
How to
disassemble
Before reassembling the adjustable door bin, you must first remove the dairy corner.
Hold the door bin with both hands and place it on top of the rail. Push the basket
down while holding the lever under the bin. You will hear a "click" sound when the
door bin is in the correct position.
How to
reassemble
Dairy corner
You can store dairy goods like butter, cheese etc.
How to use
To remove the dairy corner, simply lift it up and pull
straight out.
If you close the refrigerator door with the dairy corner
left open on the door side, the refrigerator door may not
close properly. Be careful to avoid damaging the cover.
How to
disassemble
- Always removing/assembling the adjustable door bin using two hands.
Make sure that the adjustable door bins are empty before removing/assembling
them.
WARNING
Lever
Operation
21
Refrigerator gallon bin
For storing larger containers, such as gallons of milk.
How to use
Hold the bin with both hands, lift up and pull out.
How to
disassemble
Hold the bin with both hands and click it
into place, one side at a time.
How to
reassemble
Refrigerator/Freezer drawers
For convenient storage of food such as fruits, vegetables and packaged frozen
food.
How to use
1. Hold the front handle of the drawer and pull it out until it stops.
2. When you cannot pull out the drawer any more, lift it up slightly to pull it out.
3. The lower compartment under the drawer is also removable.
* The drawer can be reassembled in the reverse order.
1. With both hands, hold each rail and
push it in to allow both rails to slide in
simultaneously.
2. Hook the support into the rail tabs
on both sides.
3. Lower the front of the compartment.
You will hear a "click" sound when the
compartment is in the correct position.
How to
disassemble
How to
reassemble
the lower
compartment
- Always disassemble the drawers using two hands.
Make sure that the drawers are empty before removing them.
WARNING
ENGLISH
Operation
22
How to
disassemble
How to replace the water filter
It is recommended that you replace the water filter:
- Approximately every six months.
- When the water filter indicator turns on.
- When the water dispenser output decreases.
- When the ice cubes are smaller than normal.
1. Remove the old water filter.
- Lower or remove the top left shelf to allow the
water filter to rotate all the way down.
- Press the push button to open the water filter
cover.
- Pull the water filter downward and pull out. Make
sure to rotate the filter down completely before
pulling it out of the manifold hole.
Refrigerator/Freezer Drawer cover Upper/Lower
1. Hold the front part of the cover and lift it up slightly.
2. While holding the cover, tilt the shelf to pull it out strongly.
3. Turn the cover over 45°, pull it out from appliance.
* The cover can be reassembled in the reverse order.
1
2
3
•
Replacing the water filter causes a small amount of water
(around 1 oz. or 25 cc) to drain. Place a cup under the front
end of the water filter cover to collect any leaking water.
Hold the water filter upright, once it is removed, to
prevent any remaining water from spilling out of the water
filter.
NOTE
Never wash the inside accessories of the appliance in the dishwasher.
They must be cleaned by hands.
CAUTION
Operation
23
2. Replace with a new water filter.
- Take the new water filter out of its packing and
remove the protective cover from the o-rings. With
water filter tabs in the horizontal position, push the
new water filter into the manifold hole until it stops.
- Rotate the water filter up into position and close the
cover. The cover will click when closed correctly.
3. After the water filter is replaced, dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped air and contaminates from the system.
Do not dispense the entire 2.5 gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
4. Water Filter Bypass Plug
- Keep the water filter bypass plug. You MUST
use the water filter bypass plug when a
replacement water filter cartridge is not
available.
Water Filter
Bypass Plug
DO NOT operate refrigerator without water filter or water filter bypass plug
installed.
CAUTION
•
To purchase a replacement water filter:
- Visit your local dealer or distributor
- Web: Find Parts & Accessories from Support section of lg.com
- Call : 1-800-243-0000 (USA) , 1-888-542-2623 (Canada)
•
Part number of the replacement water filter: ADQ36006101
NOTE
ENGLISH
Suggestion on food storage
24
Food storage guide
(Refer to identification of parts)
Store various frozen foods such as meat, fish, ice cream,
frozen snacks, etc.
Store small packed frozen food.
Temperature is likely to increase as door opens. The
temperature in the door racks is likely to increase as the
door opens; therefore, do not store long term foods such
as ice cream in the door racks.
Freezer
compartment
shelf
Freezer
compartment
door bin
Freezer
compartment
drawer
Dairy corner
Refrigerator
compartment
shelf
Refrigerator
compartment
door bin
Vegetable drawer
Store meat, fish, chicken, etc. after wrapping them
with thin foil.
Store dry.
Store dairy products such as cheese and butter.
Store side dishes or other foods at a proper distance.
Store small packed food or beverages such as milk,
juice, etc.
Store vegetables or fruits.
Suggestion on food storage
25
Food storage guide
Store fresh food in the refrigerator compartment. How food is frozen and thawed
is an important factor in maintaining its freshness and flavor.
Do not store food that spoils quickly, such as bananas and melons, at low
temperatures.
Allow hot food to cool prior to storing it in the refrigerator. Placing hot food in the
refrigerator could spoil other food and lead to a higher energy consumption.
Tightly wrap food or store it in a container with a lid.
Do not block air vents with food. Smooth circulation of chilled air keeps
refrigerator temperatures even.
Do not open the door frequently. Opening the door lets warm air enter the
refrigerator and causes temperatures to rise.
Do not overfill the door bins.
Do not store bottles or glass in the freezer compartment. They may break or
shatter.
Do not refreeze food that has been thawed. This causes loss of taste and nutrient.
When storing frozen food for an extended period of time, such as ice cream, keep it
on a shelf, not in a door bin.
Do not touch frozen containers made of metal with wet hands.
Always clean food prior to refrigerating. Vegetables and fruits should be washed
and dried. Packed food should be wiped to prevent adjacent food from spoiling.
When storing eggs in their storage rack or box, ensure that they are fresh, and
always store them in an upright position.
Freezer
compartment
Refrigerator
compartment
•
If you keep the refrigerator in a hot and humid place, frequent openning of the door
or storing a lot of vegetables in it may cause condensation to form which has no
effect on its performance. Remove the condensation with a paper or kitchen towel.
NOTE
ENGLISH
Care and maintenance
26
General information
If you choose to leave the refrigerator on while you are away, follow these steps to
prepare your refrigerator before you leave.
1. Use up any perishables and freeze other items.
2. Turn off the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave, follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control (refrigerator control) to OFF.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors to prop them open far
enough for air to get in. This stops odor and mold from building up.
Vacation time
Power failure
If you move
Anti condensation
pipe
1. If the power will be out for 24 hours or less, keep all refrigerator doors closed to
help foods stay cold and frozen.
2. If the power will be out for more than 24 hours, remove all frozen food and store it
in a frozen food locker.
When you are moving your refrigerator to a new home, follow these steps to
prepare it for the move.
1. Remove all food from the refrigerator and pack all frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and tape them together so they do
not shift and rattle during the move.
5. Depending on the model, raise the front of the refrigerator so it rolls easier OR
screw in the leveling legs all the way so they do not scrape the floor.
6. Tape the doors shut and tape the power cord to the refrigerator cabinet.
When you get to your new home, put everything back and refer to the Installation
section for preparation instructions.
The outside wall of the refrigerator cabinet may sometimes get warm, especially just
after installation. This is due to the anti-condensation pipe, which pumps hot refrigerant
to prevent sweating on the outer cabinet wall.
Check to make sure that the LED lamp is turned on.
- LED lamp is not a user-serviceable item.
If the LED array fails, contact LG for service.
When LED lamp
doesn't light up
Care and maintenance
27
Cleaning
Regular cleaning is recommended. Wash all compartments in a baking soda solution
or a mild detergent and warm water. Rinse and dry.
Please verify that the power cord is not damaged or overheated. Also verify the power
plug is inserted completely into power outlet.
Always unplug the refrigerator prior to cleaning.
Wipe up excess moisture with a sponge or cloth to prevent water or liquid from
getting into any electrical part and causing an electric shock.
Never use metallic scouring pads, brushes, coarse abrasive cleaners, strong alkaline
solutions, flammable or toxic cleaning liquids on any surface.
Do not touch frozen surfaces with wet or damp hands, because they could stick or
adhere to extremely cold surfaces.
It is important that your refrigerator be kept clean to prevent undesirable odors.
Spilled food should be wiped up immediately, since it may acidify and stain plastic
surfaces if allowed to settle.
Use a lukewarm solution of mild soap or detergent to clean the durable finish of your
refrigerator.
Wipe with a clean damp cloth and then dry.
Exterior
Interior
After cleaning
•
Please do not use a dishwasher to clean the lower drawers; the high temperature
may cause damage to the bin, making them unusable.
NOTE
WARNING
ENGLISH
Care and maintenance
28
Smart Diagnosis
Should you experience any problems with your refrigerator, it has the capability of
transmitting data via your telephone to the LG service center. This gives you the
capability of speaking directly to our trained specialists. The specialist records the data
transmitted from your machine and uses it to analyze the issue, providing a fast and
effective diagnosis.
If you experience problems with your refrigerator, call 1-800-243-0000. Only use the
Smart Diagnosis feature when instructed to do so by the LG call center agent. The
transmission sounds that you will hear are normal and sound similar to a fax machine.
Smart Diagnosis cannot be activated unless your refrigerator is connected to power. If
your refrigerator is unable to turn on, then troubleshooting must be done without using
Smart Diagnosis.
First, call 1-800-243-0000. Only use the Smart Diagnosis feature when instructed to do
so by the LG call center agent.
Smart Diagnosis
Function
1. Open the right refrigerator door.
- If the door has been opened for over One minute, you must open the right
refrigerator door again after closing all door to activate it.
2. Hold the mouthpiece of your phone in front of the
speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the
call center.
- Check whether the microphone of the handset is facing
the speaker hole.
How to use
3. Press and hold the FRZ. TEMP. button for three
seconds while continuing to hold your phone to the
speaker. After the display screen goes off, release the
FRZ. TEMP. button.
- After facing the handset toward the speaker hole, keep the freezer temperature
button pressed until the display screen goes off.
4. Keep the phone in place until the tone transmission has finished. This
takes about 3 seconds, and the display will count down the time. Once the
countdown is over and the tones have stopped, resume your conversation
with the specialist, who will then be able to assist you in using the
information transmitted for analysis.
•
Call quality differences by region may affect the function.
•
Use the home telephone for better communication performance, resulting in better
service.
NOTE
Care and maintenance
29
Troubleshooting guide
COOLING
Before conducting troubleshooting, make sure that the following basic requirements
are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient Temperature Limits
Electrical Ratings
0.5 gpm (1.9 lpm)
Potable Water
40-120 psi (138 - 827 kPa)
55°F - 100°F
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
The refrigerator control is set to
OFF (some models).
Refrigerator is set to demo mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently
relocated.
Turn the control ON. Refer to the Setting
the Controls section for proper
temperature settings.
Demo Mode allows the lights and control
display to work normally while disabling
cooling to save energy while on the
showroom floor. Refer to the Setting the
Controls section for instructions on how to
disable Demo Mode.
During the defrost cycle, the temperature
of each compartment may raise slightly.
Wait 30 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
If the refrigerator was stored for a long
period of time or moved on its side, it is
necessary for the refrigerator to stand
upright for 24 hours before connecting it to
power.
Refrigerator and
Freezer section
are not cooling.
Problem Possible Causes Solutions
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