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WARRANTY
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WARRANTY (USA)
Should your LG Gas Range fail due to a defect in materials or workmanship under normal home use, during the
warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid
only to the original retail purchaser of the product and applies only when purchased and used within the United
States including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this
limited warranty.
Warranty Period Scope of Warranty HOW SERVICE IS HANDLED
One (1) year from date of
original retail purchase
•Replacement products and parts are warranted for the remaining portion of the original warranty period or
ninety (90) days, whichever is greater.
•Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO
THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE
EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR
SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR
ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you
specific legal rights and you may also have other rights that vary from state to state.
Parts and Labor
LG will provide parts and labor to repair or replace
defective parts.
ENGLISH
THIS LIMITED WARRANTY DOES NOT COVER:
•Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of
the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized
repairs/installation.
•Failure of the product to perform during power failures and interruptions or inadequate electrical service.
•Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
•Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined
in the Product’s owner’s manual.
•Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
•Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not properly installed.
•Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
•Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the
finish of your product, unless such damage results from defects in materials or workmanship and is reported
within one (1) week of delivery.
•Damage or missing items to any display, open box, discounted, or refurbished Product.
•Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model
and Serial numbers, along with original retail sales receipt, are required for warranty validation.
•Increases in utility costs and additional utility expenses.
•Repairs when your Product is used in other than normal and usual household use (e.g. commercial use, in
offices and recreational facilities) or contrary to the instructions outlined in the Product’s owner’s manual.
•Costs associated with removal of your Product from your home for repairs.
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56
WARRANTY
•The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including LG’s owner’s and installation manuals.
•Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes
use of parts not approved or specified by LG.
Problem Cause Prevention
•Burners do not light Clogged or dirty burner ports or electrodes will
not allow the burner to operate properly
Must be cleaned
•Check and clean the gas
electrode.
OK Not working
•Uneven flame 1. Improper burner cap installation •Check installation of burner
Burner cap is
properly seated.
Burner cap is NOT
properly seated.
head and cap
2. Burner ports clogged by food residue •Hardened residue should be
Ports blocked by dirt Flames uneven
removed using a toothbrush.
•Burner cap color
change and lost shine
* Oval burner •Oval burner
To clean: Release 4 nuts
Clean red part with toothbrush
1) Release 4 nuts
2) Clean residue using
toothbrush
1. Scratching
2. Use of detergent or abrasive cleansers
•Do not use steel wool or
abrasive cleansers to clean.
•To remove burnt-on food,
soak the burner heads in hot
water for 20–30 minutes. (Do
not use detergent)
Shine is lost