LG LS993 Users manual

LG LS993

User Guide

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Getting Started

The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.

1

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new LG LS993. The following topics explain how best to use this guide to
get the most out of your phone.

Before Using Your Phone

Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.

Accessible services may be limited by subscription contract conditions.

Descriptions in the User Guide

Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping the

Home key . Some operation descriptions may be simplified.

Screenshots and Key Labels

Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.

Other Notations

In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."

Introduction 2

Part

Description

Proximity/Ambient light
sensor

Senses proximity towards other objects (such as your head) so
that touch commands are not accidentally activated during a call.

Note: Please be careful not to cover the sensors with a protective
film, pouch, or a protective case not authorized by LG.

Front camera lens

Allows you to take pictures and video of yourself. Also lets you
participate in video chats.

Touchscreen

Displays all the information needed to operate your phone, such
as the applications, call status, the Contacts list, the date and time,
and the signal and battery strength.

Back Key

Returns to the previous screen. It also closes pop-up display items
such as menus and dialog boxes.

Microphone

Transmits your voice for phone calls or records your voice or
ambient sounds for voice recordings and videos.

Home Key

Returns to the home screen. If you're already viewing one of
extension canvases, it opens the central home screen. Touch and
hold to access Google Now.

Overview Key

Allows you to access recently-used apps.

Second screen

Lets you open apps and see urgent info without searching for it on
the main screen.

Set Up Your Phone

The following topics give you all the information you need to set up your phone and wireless service for
the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.

Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.

Phone Layout

The following illustration outlines your phone’s primary external features and buttons.

Set Up Your Phone 3

Earpiece

Lets you hear the caller and automated prompts.

Rear camera lens (Standard)

Lets you take pictures and record videos.

Rear camera lens (Wide­angle)

Lets you take pictures and record videos with a wider range than
your actual field of vision.

Flash

Helps you take pictures and video in dim lighting.

Power/Lock Button, Finger
Print Sensor

Locks the screen. Press and hold to open the phone options menu
for the following options: Power off, Power off and restart, and
Turn on/off Airplane mode.

Speaker

Lets you hear the different ringers and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.

Charger/Accessory Port

Allows you to connect the phone charger or an optional USB
cable.

3.5mm Headset Jack

Allows you to plug in a headset for convenient, hands-free
conversations.

Volume Buttons

Allows you to adjust the ringer and media volumes, or to adjust the
in-call volume during a call.

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Set Up Your Phone 4

Battery Use

The following topics explain how to insert and remove your phone’s battery.

Battery Cautions

Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings
may become lost or changed, or battery may become unusable. Charge once every six months
before storing or leaving unused for a long period.

Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.

Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time

shortens noticeably. Purchase a new battery.

Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.

Inserting the Battery

Follow these instructions to insert your phone’s battery safely and properly.

1. Press the back cover release key located at the bottom side of the device.

2. Grab the back cover and remove it from the device.

3. Align the battery with the battery contacts and insert it in place . Then to install the back
cover, align it over the back of the phone.

4. First press down on the area labeled in the image below. Then press down on until the
back cover is tightly fastened.

Remove the Battery

Follow these instructions to remove your phone’s battery. Always power the phone off before removing

the battery.

1. Press the back cover release key located at the bottom side of the device.

2. Grab the back cover and remove it from the device.

Set Up Your Phone 5

3. Remove the battery.

 Gently lift upward as shown.

Charge the Battery

Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 27.0 hours of continuous digital talk time.

You can charge your phone’s battery using either the included AC adapter or via a USB connection with
your computer.

Charge Using the AC Adapter

1. Plug the USB connector into the charger/accessory port at the bottom of your phone.

2. Plug the AC adapter into an electrical outlet.

3. After charging, disconnect the phone from the charger.

 Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone and

the AC adapter.

Note: Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption by the charger.

Charge Using a PC Connection

Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.

1. Insert the small end of the USB connector into the charger/accessory port at the bottom of your
phone.

2. Insert the large end of the micro USB cable into an external USB port on your computer.

3. After charging, remove the micro USB cable from both the phone and the computer.

Nano SIM Card

The Nano SIM card is an IC (Integrated Circuit) card containing the phone number and other customer
information.

Handling the Nano SIM Card

Keep the following in mind when handling a Nano SIM card.

Set Up Your Phone 6

● Customer is responsible for any damage caused by inserting Nano SIM card in another-brand IC
card reader, etc. Sprint is not responsible in such case.

● Always keep the IC chip clean.

● Wipe clean with a dry, soft cloth.

● Avoid applying labels. Doing so may damage the Nano SIM card.

● See instructions included with the Nano SIM card for handling.

● The Nano SIM card is the property of Sprint.

● The Nano SIM card is replaceable (at cost) in case of loss/damage.

● Return the Nano SIM card to Sprint when cancelling your subscription.

● Returned Nano SIM cards are recycled for environmental purposes.

● Note that Nano SIM card specifications and performance may change without notice.

● It is recommended that you keep a separate copy of information that is stored on the Nano SIM

card. Sprint is not responsible for damages from stored information that is lost.

● Always follow emergency procedures to suspend service if your Nano SIM card or your phone
(with the Nano SIM card inserted) is lost/stolen. For details, contact Customer Service.

● Always power off the phone before inserting/removing a Nano SIM card.

Insert Nano SIM Card

Follow these instructions to insert a Nano SIM card. Remember to power off your phone before inserting
a Nano SIM card.

1. Press the back cover release key located at the bottom side of the device.

2. Grab the back cover and remove it from the device.

3. Insert the Nano SIM card.

 Gently insert with the gold IC chip facing downward.

4. Align the battery with the battery contacts and insert it in place . Then to install the back
cover, align it over the back of the phone.

Set Up Your Phone 7

Set Up Your Phone 8

5. First press down on the area labeled in the image below. Then press down on until the
back cover is tightly fastened.

Note: Always use a Nano-SIM card supplied by your service provider.

microSD Card

Your phone supports the use of an optional microSD card (not included) to expand its storage capacity.
Some cards may not operate properly with your phone.

microSD card Cautions

Data: Information stored on the microSD card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data. Sprint is not
responsible for damages from data that is lost or changed.

Reading/Writing Data: Never power off or remove the battery while reading or writing data.

Handling microSD card: Use/store microSD cards away from the reach of infants. They may cause

choking if swallowed.

Insert microSD Card

Follow these steps to insert an optional microSD card (not included). Make sure to turn off your phone
before inserting or removing a microSD card.

1. Press the back cover release key located at the bottom side of the device.

2. Grab the back cover and remove it from the device.

3. Insert the microSD card.

 Gently insert the microSD card all the way without bending and with the terminals facing

down.

 This slot is exclusively meant for MicroSD cards.

4. Align the battery with the battery contacts and insert it in place . Then to install the back
cover, align it over the back of the phone.

Set Up Your Phone 9

5. First press down on the area labeled in the image below. Then press down on until the
back cover is tightly fastened.

Unmount the microSD Card

Always unmount the microSD card before removing it from your phone.

1. Tap > Tools > Settings > General tab.

2. Tap Storage.

3. Tap .

Remove microSD Card

Follow these instructions to remove a microSD card. Always turn off the phone before inserting or
removing a microSD card.

1. Tap > Tools > Settings > General tab.

2. Tap Storage.

3. Tap .

4. Remove the back cover.

5. Slide the microSD card out of the slot to remove it.

6. Attach the back cover.

Format microSD Card

When you insert a microSD card for the first time, it is recommended that you format it on your phone.

1. Tap > Tools > Settings > General tab.

2. Tap Storage.

3. Tap SD card.

4. Tap > Storage settings.

5. Tap Format > FORMAT.

 All data on the microSD card is erased, and the card is formatted for use on your phone.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.

Set Up Your Phone 10

Turn Your Phone On

■ Press and hold the Power/Lock Button.

 Your phone will power on. Depending on the settings, you may see the lock screen.

 See

 The first time you turn the phone on, you will see the setup screens. See

 If your phone is not yet activated, see

Lock and Unlock Your Screen and Select Screen Lock for information about using the

screen lock.

Complete the Setup

Screens

for details.

Activate Your Phone for more information.

Turn Your Phone Off

1. Press and hold the Power/Lock Button to open the phone options menu.

2. Tap Power off to turn the phone off.

3. Tap POWER OFF to confirm.

 Your phone will power off.

Your screen remains blank while your phone is off (unless the battery is charging).

Tip: The KnockON feature allows you to double-tap the screen to easily turn it on or off.

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.

Tap

When you want to type using the onscreen keyboard, select items onscreen, such as application and
settings icons, or press onscreen buttons by simply tapping or touching them with your finger.

Set Up Your Phone 11

Touch and Hold

To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.

Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

Set Up Your Phone 12

Drag

To drag, touch and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.

Flick

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.

Set Up Your Phone 13

Rotate

For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.

Note: The Auto-rotate switch needs to be selected for the screen orientation to automatically change. Tap

> Tools > Settings > Display tab > Auto-rotate screen.

Tip: You can also access the screen rotation setting from the Notifications Window. Drag the status bar
down and tap Rotation to select or deselect the option.

Pinch and Spread

“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when

viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.

● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.

● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it

is designed to activate automatically.

 When you turn the phone on for the first time, you should see a Hands Free Activation

screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.

● If you received your phone in the mail and you are activating a new phone for an existing number

on your account (youre swapping phones), you can activate on your computer online or directly

on your phone.

 Activate on your computer:

• Go to

 Activate on your phone:

sprint.com/activate and complete the online instructions to activate your phone.

• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.

• Tap Activate to override auto-activation and start the manual activation wizard.

Set Up Your Phone 14

• Follow the onscreen prompts to complete the activation process.

To confirm activation, make a phone call. If your phone is still not activated, visit
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.

Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key
cancels the activation process.

Note: If you are having any difficulty with activation, visit sprint.com/support.

sprint.com/support for

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see an Accessibility message. You can then complete the setup process.

Note: You may be able to complete the setup screens before your phone has been activated on your
account.

1. On the configuration screen, touch NEXT to get started.

2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.

 Language Selection - Select a desired language.

 Set internet connection - If prompted, follow the prompts to sign in to an available Wi-Fi

network. For secured Wi-Fi networks, you will need to enter a password. See
details.

 Google Account - Sign in or set up a Google Account.

 Name - Add your name to personalize some apps.

 Add your fingerprint - Prevent others from using this phone without your permission by

activating device protection features.

 Google services - Read all of the information for the available Google Services and, if you

agree, tap NEXT. Otherwise, uncheck the options and tap NEXT.

• Help apps find your location - Helps apps determine location. This means sending
anonymous location to Google, even when no apps are running. Tap Learn more for
additional information.

• Improve location accuracy - Allows apps and services to scan for Wi-Fi networks even
when Wi-Fi is off.

• Help improve your Android experience - Allows your device to send diagnostic and
usage data to Google automatically. Tap Learn more for additional information.

Wi-Fi for more

 Legal documents – Read all of the information about legal documents.

Set Up Your Phone 15

• EULA (End-User License Agreement) - Read the End-User License Agreement and tap
the I agree check box if you agree to the terms.

• Low power location estimation - Read the Low power location estimation information
and tap the I agree check box if you agree to the terms.

3. Tap Done. Your setup is now complete. Follow the onscreen instructions to learn about basic
touch menu navigation, view tutorials, or just get started.

Set Up Your Phone 16

Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen

Most of your phone’s operations originate from the home screen.

■ From any screen, tap the Home key to display the home screen.

For information about using the home screen, see

Home Screen Basics.

Select Options and Navigate Screens

Tap icons, onscreen keys, and other items to open or activate the assigned function.

■ Tap Back to return to the previous screen.

Menu Operations

You can display options menus using the menu key, any app-specific menu icon, or by tapping and
holding a screen area, depending on your current app.

■ Tap to view available settings and options.

Recent Applications

You can display a list of recently used applications using the Overview key.

■ Tap Overview to view a list of recently used applications.

Phone Settings Menu

You can customize your phone’s settings and options through the Settings menu.

■ Tap > Tools > Settings .

– or –

Drag the status bar down and tap > Settings .

For more information, see

Basic Operations 17

Settings.

App

Function/Service

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.

Note: Not all screens will adjust for landscape orientation.

Turn Screen Rotation On or Off

1. Pull down the status bar to display the quick settings menu.

2. Tap Rotation / to turn the option on or off.

 You may need to scroll left or right to see the Screen rotation option.

Note: You can also set the rotation option from the main settings menu. Tap > Tools > Settings

> Display tab > Auto-rotate screen.

Capture Screenshots

You can use your phone’s power and volume buttons to capture screenshots.

■ Press and hold the Power/Lock Button and Volume Down Button at the same time to capture

a screenshot of the current screen.

 The current screenshot will be captured and stored in the Screenshots album in the phone’s

Gallery. Tap > Photos .

Applications

All installed apps can be accessed and launched from the home screen.

1. Tap .

2. Tap an app icon to launch the corresponding application.

 The application opens.

Preinstalled Apps

The following table outlines the primary apps that have been preinstalled on your phone.

Basic Operations 18

Google

Access Google applications.

Camera

Take pictures and record videos using the front and rear cameras.

Chrome

Browse the Internet.

Contacts

Displays the Contacts that can be synchronized with your phone from
either your Google or Outlook account. Contacts can only be synched
to a managed account.

Emergency Alert

Provides access to your emergency messages and it's settings.

Management

Access power and storage space management apps.

Messenger

Provides access to your text and multimedia messages.

Phone

Access the dial pad to make calls.

Photos

Displays a gallery of camera images and videos saved on your phone.

Play Store

Browse, search for, and download applications from the Google Play
Store app.

Quick Help

Allows you to get help information about different features.

Uninstalled apps

Reinstall apps that have been uninstalled in the past 24 hours.

Sprint Fun &

Games

Allows you to access the newest apps and games.

Sprint Zone

Access your Sprint account, get device information and help, find
recommended apps, and more.

Tools

Access the File Manager, Weather, Calculator, Voice Recorder,
Downloads applications, and more.

Voicemail

Use Visual Voicemail for a quick and easy way to access your
voicemail. Now you can find exactly the message you are looking for
without having to listen to every voicemail message first.

Basic Operations 19

Phone Number

Follow the instructions below to display your phone’s wireless phone number.

1. Tap > Tools > Settings > General tab.

2. Tap About phone.

3. Tap Status.

 You will see the number listed under My phone number.

Airplane Mode

Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that don’t require a signal or data.

To turn on airplane mode:

1. Press and hold the Power/Lock Button to display the phone options menu.

2. Tap Turn on Airplane mode > TURN ON.

 Your phone is now in airplane mode. You will see the airplane mode icon in the status bar.

Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and tap

Airplane mode > TURN ON.

To turn off airplane mode:

1. Press and hold the Power/Lock Button to display the phone options menu.

2. Tap Turn off Airplane mode.

 Your phone’s wireless connection features are now restored.

Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and tap

Airplane mode .

Basic Operations 20

Enter Text

You can type on your phone using one of the available touchscreen keyboards or Google voice typing.

Touchscreen Keyboards

Your phone offers you a choice of touchscreen keyboards for entering text. The keyboard appears
automatically onscreen when you tap a text entry field, and they can be used in either portrait or
landscape mode.

The methods available include:

● Google Keyboard allows you to use a traditional QWERTY setup to enter text. Additional options
expand your ability to enter text faster and more accurately.

● Google voice typing allows to use Google voice recognition to convert speech to text.

● LG Keyboard allows you to use a LG keyboard to enter text.

Note: Keyboard layouts and options may change depending on where you’re using them. For example, if
you’re entering text to do a Web search, a search icon may be available instead of an enter key.

To change the keyboard:

1. From any screen where you can enter text, tap the input field to reveal the keyboard.

2. Drag the Status Bar down and tap Change keyboard.

Basic Operations 21

QWERTY Keyboard

You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when
you tap an available text entry field.

Basic Operations 22

Phone Keyboard

When T9 is off, to enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap once for "a", twice for "b", or three times for "c".

Basic Operations 23

Tips for Editing Text

Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.

To cut/copy and paste:

1. Touch and hold a word to highlight it.

2. Drag the blue highlight markers to highlight the text you want.

– or –

To select all the text, tap > SELECT ALL in the context menu.

 To cancel the selection, simply tap unselected text or empty area.

3. Tap CUT or COPY in the context menu.

4. Place the cursor on the location where you want to paste the text.

5. Touch and hold the text field and tap PASTE. The text that you pasted also remains in the
phone's memory (temporarily), so you can paste that same text in another location.

Move Cursor Using the Space Bar

Touch and hold the space bar and slide your finger to the left or right to move the cursor.

Basic Operations 24

To change the keyboard height:

1. While the keyboard is open, tap > Keyboard height and layout > Keyboard height.

2. Drag the blue bar to adjust the keyboard height.

To change the bottom row keys:

1. Tap > Tools > Settings > General tab > Language & keyboard > LG Keyboard >
Keyboard height and layout > QWERTY keyboard layout.

2. Drag to add or delete keys or change the order. To change to another character on the visible key,
tap the key and choose the desired character that you want displayed.

Note: This function does not support some languages.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.

Google Account Cautions

Be sure not to forget your Google Account ID or password.

Create a Google Account

You must create and/or sign into a Google Account to use Gmail, Google HangoutsTM, Google
CalendarTM, and other Google Apps. Signing into a Google Account is also necessary to download
applications from the Google Play Store app to sync your data (if applicable) with the Google servers, and
to take advantage of any other available Google services on your phone.

If you don’t have a Google Account, you will be prompted to create one. If you have an enterprise account

through your company or other organization, your IT department may have special instructions on how to
sign into that account.

Create a Google Account Online

1. From a computer, or from your phone's Browser, navigate to

www.google.com.

2. On the main page, tap or click Sign in > Create an account.

3. Follow the on-screen prompts to create your free account.

4. Log into your provided email address, locate the email from Google, and respond to the new
email to both confirm and activate your new account.

Basic Operations 25

Create a Google Account Using Your Phone

1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.

2. Tap Google and then tap Or create a new account.

3. Follow the prompts to set up your account. Tap NEXT to proceed between steps, which may
include:

 Enter your First name and Last name.

 Enter a desired Username.

 Enter and reenter a password.

 On the Finish account screen, select your Web history and additional Google Play options.

 Enter the letters from the Authenticating screen.

 After your phone connects with the Google servers, select the items you would like to sync

with your phone and then tap Sync now.

4. Tap Finish setup.

 You are signed in to your Google Account, and your phone will synchronize the selected items.

Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.

Create an Exchange Account

If you synchronize your phone with your Exchange account, you can read, manage, and send email in the
same easy way as with a Gmail Account.

1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT >
Exchange.

2. Enter the EMAIL ADDRESS and tap NEXT.

3. Enter the PASSWORD and then tap Sign in.

4. Follow the onscreen prompts to configure options for the account.

5. Enter an account name and a display name and tap NEXT to complete setup.

 Your corporate email account is set up and you will begin receiving email for the account.

Basic Operations 26

Sign into Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.

1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.

2. Enter a Google Account and tap NEXT.

Note: If you do not already have a Google Account, tap Or create a new account and follow the on­screen prompts to create your new account.

3. Enter your Password and tap NEXT.

4. Select if you want to back up your phone's apps, app data, settings, and Wi-Fi passwords and tap
NEXT.

5. Checkmark the entries you want to set up payment info (if necessary) and tap NEXT.

 Your phone then communicates with the Google servers to confirm your information.

Google Play Store

Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.

Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.

To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See

Google Account for details.

Installing Applications

Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability,
legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).

Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal

information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.

Chrome Browser and Sign into Your

1. Tap > Play Store .

Basic Operations 27

2. Browse for an application. Once you have decided on one, tap it to view its details.

3. Read the application descriptions and comments.

4. Tap INSTALL (for free applications) or the price button (for paid applications).

Warning: Use caution with applications which request access to any personal data, functions, or
significant amounts of data usage times.

5. Check the progress of the current download by opening the Notifications Panel.

6. You will be notified when the item is downloaded and installed on your phone.

7. On the Play Store screen, tap > My apps & games, tap the installed application in the list,
and then tap OPEN.

Purchasing Applications

Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting
from the use of purchased applications.

Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.

If you change your mind, you can install the app again, but you can’t request a refund a second time.

1. Tap > Play Store .

2. Tap > My apps & games.

3. Tap the app to uninstall for a refund.

 The details screen for the app opens.

4. Tap Refund, and then tap Yes to confirm.

 Your app is uninstalled and the charge is canceled.

Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play Store app.

Update an App Directly

1. Tap > Play Store .

2. Tap > My apps & games.

3. Tap the app you want to update, and then tap UPDATE > CONTINUE.

Basic Operations 28

 The app update is downloaded and installed.

Set Automatic App Updates

1. Tap > Play Store .

2. Tap > Settings.

3. Tap Auto-update apps and select an option.

 The app is set to update automatically whenever an update becomes available (depending on

your settings).

Note: Automatic updates are unavailable for some apps.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.

1. Tap > Play Store .

2. Tap > My apps & games.

3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.

 The app is uninstalled and removed from your phone.

Get Help with Google Play

The Google Play store app offers an online help option if you have questions or want to know more about
the app.

1. Tap > Play Store .

2. Tap > Help & Feedback.

 The Web browser will take you to the Google Play Help Web page, where you will find

comprehensive, categorized information about Google Play.

Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.

Turn the Screen Off When Not in Use

■ To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock Button
again or receiving an incoming call will turn on your phone screen and show the lock screen.

To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.

Basic Operations 29

Note: For information on how to adjust the time before the screen turns off, see Display Settings.

Turn the Screen On and Unlock It

1. To turn the screen on, press the Power/Lock Button.

 The lock screen appears.

2. Swipe your finger across the screen to unlock it.

 The screen is unlocked.

 If you have set up a screen lock, you will be prompted to draw the pattern or enter the

password or PIN. See

Select Screen Lock.

Unlock Your Screen Using the Knock Code Feature

The Knock Code feature allows you to create your own unlock code using a combination of knocks (or
taps) on the screen.

To activate the Knock Code feature:

1. Tap > Tools > Settings > Display tab.

2. Tap Lock screen.

3. Tap Select screen lock > Knock Code.

4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code.

To unlock the phone using Knock Code:

■ While the screen is off, tap the same sequence you established anywhere on the screen. The
home screen will be accessed directly.

Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > General tab > System updates menu.

Software Update Cautions

During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.

Basic Operations 30

Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.

Other functions during update: Other phone functions cannot be used during a software update.

Update Your Phone Software

You can update your phone's software using the System Update option.

Before Updating Your Phone

Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.

Back Up All Data Prior to Update

To back up your Gmail information:

1. Tap > Tools > Settings > General tab > Accounts & sync.

2. Tap the Auto-sync data option to enable the feature.

 If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize

whenever a change is made.

 If the Auto-sync option is off, tap the sync icon within the account field to reveal the account’s

synchronization settings screen.

3. Select an account and then tap > Sync now to sync your Google Account information.

To back up your Exchange Mail information:

1. Tap > Tools > Settings > General tab > Accounts & sync > Exchange.

2. Select an account and then tap > Sync now to sync your Exchange account information.

 Toggle the onscreen buttons to manually synchronize the desired parameters (Contacts or

Calendar).

To back up stored text messages:

1. Tap > Messenger .

2. Select the text message from the list to view the message thread.

3. Touch and hold on a portion of the text message from the string.

 The Message options context menu appears.

Basic Operations 31

Note: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.

4. Tap .

5. Enter your phone number and tap .

To restore your Google apps following the update:

1. Tap > Play Store .

2. Tap > My apps & games > ALL tab.

3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.

4. Follow the onscreen instructions.

Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.

As an added precaution, to preserve any data on your microSD card, please unmount it from your phone

prior to starting the update process. Tap > Tools > Settings > General tab > Storage > .

Update Your Phone’s Software

Once you have backed up all your data, use the Update now option to update your phone’s software.

1. Tap > Tools > Settings > General tab > System updates.

2. Tap Update LG software > CHECK FOR UPDATE.

 Your phone automatically downloads and installs any available updates. You may be required

to power your phone off and back on to complete the software upgrade.

Alternatively, you can access system updates through the notification panel.

1. Locate the System Update Available icon in notifications.

2. Pull down the status bar.

3. Tap to open the System Updates screen.

4. Tap Download and follow the onscreen instructions.

5. Tap Restart and install to complete the process.

Confirm Your Current Phone Software

1. Tap > Tools > Settings > General tab > About phone.

Basic Operations 32

2. Tap Software info.

Update Your Profile

This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your phone.

1. Tap > Tools > Settings > General tab > System updates > Update profile.

2. Follow the onscreen instructions.

 The phone will download and install the profile update and you will see a confirmation when

complete.

Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.

Update Your PRL

This option allows you to download and update the PRL (preferred roaming list) automatically.

1. Tap > Tools > Settings > General tab > System updates > Update PRL.

2. Follow the onscreen instructions.

 The phone will download and install the PRL update and you will see a confirmation when

complete.

Second Screen

Second screen lets you open apps and see urgent info without searching for it on the main screen.
Customize the screen with apps and info you need.

You can set it to be enabled when the screen is on and off.

Using the Device with the Main Screen is Off

You can view the current time, date or notifications without turning on the device, and launch functions
such as Quick Tools, music player and more.

1. Tap > Tools > Settings > Display tab > Second screen > Show when main screen
off.

2. Configure the options as desired.

Expandable Notifications

When a notification comes in, tap the expandable view icon on the right to view the notification.

Basic Operations 33

Direct Reply

When you receive a message, you can reply to the recipient from the Second screen without closing the
current app.

When the notification comes in on the Second screen, tap the arrow icon on the right, tap REPLY, then
reply to the recipient.

Basic Operations 34

Item

Description

Notifications

Displays your current notifications.

Phone App

Tap to open the dial pad. Also provides additional tabs to access
Call logs, Contacts, and Groups.

Back Key

Tap to return to the previous screen.

Home Key

Tap to display the main home screen.

Overview Key

Tap to access a list of your most recently-used apps.

Application Icons

Tap an icon (application, folder, etc.) to open and use it.

Status Bar

Shows device status information including the time, signal
strength, battery status, and notification icons.

Your Phone's Home Screen

The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notifications window.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.

Extended Home Screens

In addition to the main home screen, your phone features extended home screens which provide more
space for adding icons, widgets, and more. Swipe across the screen to move from the main screen to an
extended screen. The small circles above the primary shortcuts let you know your current screen position.

■ Tap the Home Key to display the main home screen.

To go directly to a particular screen:

● Swipe left and right to access additional home screen panels.

Your Phone's Home Screen 35

Icon

Status

Bluetooth® active

GPS active

Wi-Fi® active

NFC Activated

Downloading

Vibrate

Network (full signal)

Network (roaming)

4G LTE data service

3G (data service)

Airplane mode

Sync active

● Tap the location dots near the bottom of the home screen to move to the selected panel.

Status Bar and Notification Panel

Your phone’s status and notifications are available at a glance at the top of the screen.

Status Bar

The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the quick settings menu,
pull down the status bar from the top of the screen.

Status Bar Layout

Main Status Icons

Your Phone's Home Screen 36

Alarm set

Battery (charging)

Battery (full charge)

Icon

Notification

Missed call

New voicemail

New Gmail

New text or MMS message

New Hangout message

New Sprint Zone message

Event

USB connection

Warning

Update available

Downloading

Update successful

Keyboard active

More notifications available (pull down to view)

Main Notification Icons

Your Phone's Home Screen 37

Note: Additional notification icons may appear. All notifications may be accessed through the notification
panel.

Notification Panel

Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the quick settings menu, and more.

Open the Notification Panel

■ Pull down the status bar. (Slide your finger down from the top of the screen.)

 The notification panel opens. To check notifications, tap an item in the list.

Close the Notification Panel

■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)

– or –

Tap Back to close the notification panel.

Notification Panel Layout

The notification panel gives you access both to notifications and the quick settings menu.

Customize the Home Screen

Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.

Operations for Rearranging the Home Screen

● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.

● Deleting Widgets: From home, touch and hold an item and then drag it to Remove .

● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the

home screen menu. Menu options include Widgets, Theme, Home screen settings, and
Uninstalled apps.

Change the Wallpaper

Select and assign your phone’s background wallpaper.

1. Tap > Tools > Settings > Display tab > Home screen/Lock screen > Wallpaper.

Your Phone's Home Screen 38

2. Tap an option to select the wallpaper.

 Home screen to set the background wallpaper for your home screen. Select from Wallpaper

gallery, Mobile ID, Live wallpapers, and Photos.

 Lock screen to set the wallpaper for your phone’s lock screen. Select from Wallpaper

gallery, Gallery, or Signature wallpaper.

3. Select a wallpaper and tap APPLY or SET WALLPAPER.

 The wallpaper is set.

Note: If you select Photos, you will need to select an album and a picture. Once selected, use the crop
tool to resize and position the image and then tap OK.

Note: If you select Live Wallpapers, before you tap APPLY, you can tap SETTINGS to select custom
animation settings, etc., for the live wallpaper.

Add Widgets to the Home Screen

You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the Widget works like an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Facebook® status windows, Gmail and
email accounts, and many others.

1. Tap , touch and hold an empty space, and then tap Widgets.

 The widget list opens.

2. Touch and hold a widget icon.

 The icon will disengage and you will see thumbnails of your home screens.

3. Drag the icon to an empty location on one of the home screens.

 The widget is added to the home screen.

Add Folders to the Home Screen

You can group home screen shortcuts into folders for convenient access.

1. Tap , touch and hold a shortcut you want to place in a folder and drag it over another icon you
want to place in the folder. Then release it.

 A new folder is created.

2. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.

 The new shortcut is added to the folder.

Your Phone's Home Screen 39

Change Folder Names

Once you have added folders, you can change the name easily from the folder display.

1. Tap , tap the folder to open it, and then tap the folder name.

2. Type a new name and then tap OK.

Your Phone's Home Screen 40

Making Connections

The following set of topics will cover your phone’s ability to help you make connections, from phone calls

and maintaining contacts, to text messages, email, Internet, and international services.

41

Phone Calls and Voicemail

The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,

set up and manage contacts, and more.

Place and Answer Calls

The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.

Adjust In-Call Volume

■ Adjusting Call Volume: Press the Volume Buttons during the call.

Troubleshooting

Issue: Difficulty during call.

Solution 1: It may not be possible to make a call properly in a noisy location.

Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make

calling difficult.

Issue: Sound pops momentarily during a call.

Solution: Are you changing location while calling? Sound pops when signal is weak and the phone

switches to a different area.

Emergency Call Cautions

Emergency calls are restricted in Airplane mode.

Call Using the Phone Dialer

The most "traditional" way to place a call is by using the phone's dialer screen.

1. Tap > Phone > Dial tab.

2. Enter a phone number using the on-screen dialpad and tap .

 If you enter a wrong number, tap to erase digits one by one.

 To erase the entire number, touch and hold .

 You can open other applications during a call. The icon will appear in the status bar while

the call is underway.

Phone Calls and Voicemail 42

 Press the Volume Up/Down Buttons to adjust the call volume.

 Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone,

and for other options, as described in In-Call Screen Layout and Operations.

3. Tap to end the call.

Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate the

call entry and tap .

You can also make calls from your Contacts list and from the Call logs.

Call Emergency Numbers

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.

To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:

1. From the lock screen, tap Emergency call.

2. Tap .

 As long as you are in an area covered by wireless service, the emergency call is placed.

To call the 9-1-1 emergency number normally or when your account is restricted:

1. Unlock the screen. For more information, see

2. Tap > Phone > Dial tab.

3. Tap .

 As long as you are in an area covered by wireless service, the emergency call is placed.

Lock and Unlock Your Screen.

Enhanced 9-1-1 (E 9-1-1) Information

This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.

When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.

Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.

Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.

Phone Calls and Voicemail 43

When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in People, only the default caller ID icon and phone number appear on the Incoming call
screen.

Note: If your phone is turned off, all calls automatically go to voicemail.

Answer an Incoming Call

1. When a call arrives, drag in any direction to answer it.

1. To end the call, tap .

Mute the Ringing Sound

To mute the ringer without rejecting the call, you can do any of the following:

■ Press the Volume Down Button.

Reject an Incoming Call

■ When a call arrives, drag in any direction to reject it.

 The ringtone or vibration will stop and call will be sent directly to voicemail.

Reject a Call and Send a Text Message

You can reject an incoming call and automatically send a text message to the caller.

1. When a call arrives, slide Decline with message up from the bottom of the screen.

 The ringtone or vibration will stop and you will see a list of preset text messages.

2. Tap one of the messages to send it to the caller.

 The selected message will be delivered to the caller.

 You can edit the reject messages through the Call settings menu. From the phone app, tap

> Call settings > Call blocking & Decline with message > Decline with message and

edit or create the reject messages.

In-Call Screen Layout and Operations

While you’re on a call, you will see a number of onscreen options. Tap an option to select it.

In-Call Screen Layout

Tap options to activate them during a call.

● Add call to initiate a 3-way call.

Phone Calls and Voicemail 44

● End to end the current call.

● Dialpad to display the dialpad to enter additional numbers, for example, an extension or access

code.

 For example: When you call your banks 800 number, use your dialpad to enter your account

number and PIN.

● Speaker to route the phones audio through the speaker (On) or through the earpiece (Off).

 Activate the speaker to route the phone’s audio through the speaker. (You can adjust the

speaker volume using the volume buttons.)

 Deactivate the speaker to use the phone’s earpiece.

Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.

● Mute to mute the microphone during an active call. Tap again to unmute the microphone.

● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the

phones audio through a connected Bluetooth headset (On) or through the speaker (Off).

 When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call

icon ( ).

Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset.

 To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap

it again to route the call back to the connected Bluetooth headset.

 When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the

earpiece or speaker and shows ( ).

● Tap during a call to display a list of additional in-call features:

 Contacts: Display your contacts list.

Place a Call from Contacts

You can place phone calls directly from entries in your Contacts list.

1. Tap > Phone to display the phone app.

2. Tap the Contacts tab to display the Contacts list.

3. Tap a contact.

4. Tap Call next to the number you want to call.

Phone Calls and Voicemail 45

5. To end the call, tap .

Call from Call Logs

The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.

1. Tap > Phone to display the phone app.

2. Tap the Call logs tab to display the Call logs list.

3. Tap an entry to display the call details.

4. Tap Call to place a call.

5. To end the call, tap .

Voicemail

The following topics describe how to set up and use your phone's voicemail and visual voicemail features.

Voicemail Setup

You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.

1. Tap > Phone > Dial tab.

2. Touch and hold to dial your voicemail number.

3. Follow the system prompts to:

 Create your password.

 Record your name announcement.

 Record your greeting.

Important: Voicemail passcode – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.

Visual Voicemail Setup

This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to
set up Visual Voicemail on your phone.

About Visual Voicemail

Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current

Phone Calls and Voicemail 46

voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.

Set Up Visual Voicemail

Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.

Note: To set up your traditional voicemail box, see Voicemail.

1. Tap > Voicemail .

 You’ll see a Welcome to Visual Voicemail screen.

2. Scroll through the introduction screens to view a brief explanation of visual voicemail services.

3. At the end of the welcome screens, you'll come to a Personalize your voicemail prompt.

4. Tap PERSONALIZE and follow the system prompts to:

 Create a password (part of standard voicemail).

 Record your name announcement.

 Record your greeting.

Important: Voicemail passcode – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.

Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.

1. Tap > Voicemail .

 You will see the voicemail inbox.

2. Tap a message to review it.

Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging,

and other options. For an explanation of all your options, tap Menu > Help > Visual Voicemail Menu.

Visual Voicemail Options

Use the following options to access and configure your Visual Voicemail options.

Phone Calls and Voicemail 47

1. Tap > Voicemail .

2. From this initial screen, you can:

 Tap to view the voicemail messages in other folder: Inbox, Sent, Archive, and Trash.

 Tap to access New Voice SMS, New Avatar message, Search, Upgrade to Premium,

Store, Help, and Settings.

Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.

1. Tap > Voicemail .

2. Tap > Settings and select from the following:

 Avatar

• Disable Avatar to disable Avatar compose features and content store.

• Avatar Facebook ad signature to enable avatar advertising signature when posting on

Facebook.

• SMS delivery to allow sending SMS message to recipients who do not have Avatar
capability.

 Display

• Themes to change the theme for the visual voicemail app.

• Display name to enter a name to identify yourself to people when replying or forwarding

messages.

 Help/Info to see help information about visual voicemail.

 Preferences

• Manage subscription to subscribe and unsubscribe from the visual voicemail premium
monthly subscription service. This may take a minute.

• Auto forward to email to send a copy of new messages to an email address of your
choice.

• Personalize voicemail to change your voicemail greeting for incoming calls and update
password.

• Transcription language to choose the transcription language (if available).

• Delete messages to set Visual Voicemail to permanently delete messages from the

Trash folder after a specific number of days.

Phone Calls and Voicemail 48

• Mobile advertising preferences to manage participation in the Mobile Advertising
Program, including enabling bonus app features.

• Display ads to control whether ads display inside Voicemail. Turning ads off also
disables bonus features.

• Transcriptions displayed to transcribe Voicemails from voice to text.

• Enable/Disable Free Trials to opt in or out of future free trials.

• SMS delivery of voice message to allow voice message delivery via SMS to recipients

who do not always have VoiceSMS capability.

 Sound

• Notifications to determine how you are notified of new voicemails. Set the notification
sound and vibrate option.

• Speakerphone to automatically turn the speaker on or off.

 Updates to search for an upgrade to your Visual message software.

 About Voicemail to view build information about the current visual voicemail application.

Change Your Main Greeting via the Voicemail Menu

Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.

1. Tap > Voicemail .

2. Tap > Settings > Preferences > Personalize voicemail.

3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.

Edit the Display Name via the Voicemail Menu

From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.

1. Tap > Voicemail .

2. Tap > Settings > Display > Display name.

3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).

4. Tap OK to save your information.

Phone Calls and Voicemail 49

Optional Calling Services

The following topics outline additional voice-related services available with your phone, including Wi-Fi
calling, call services and more.

Wi-Fi Calling

Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls
over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor cellular
reception.

Set Up Wi-Fi Calling

1. Tap > Tools > Settings > Networks tab.

2. Tap Wi-Fi Calling and follow the online prompts to set up Wi-Fi Calling.

 Wi-Fi Calling is set up. You will see in the status bar when Wi-Fi Calling is active, or if

Wi-Fi Calling is set up but you are not currently connected to a Wi-Fi network.

Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.

Enable or Disable Wi-Fi Calling

1. Tap > Tools > Settings > Networks tab > Wi-Fi Calling .

2. Tap On/Off to turn Wi-Fi Calling on or off.

 Wi-Fi Calling will be turned off, and the Wi-Fi Calling icon will not appear in the status bar.

Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status bar to

display the quick settings menu and tap Wi-Fi Calling to enable or disable the feature.

Caller ID Blocking

Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.

1. Tap > Phone > Dial tab.

2. Tap .

3. Enter a phone number.

4. Tap .

 Your caller information will not appear on the recipient’s phone.

To permanently block your number, call Sprint Customer Service.

Phone Calls and Voicemail 50

Call Waiting

When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).

To respond to an incoming call while you’re on a call:

■ Swipe in any direction. (This puts the first caller on hold and answers the second call.)

To switch back to the first caller:

■ Tap Swap calls.

Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by

pressing before placing your call. Call Waiting is automatically reactivated once you
end the call.

Conference Calling

With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.

1. On the dial pad screen, enter a number and tap (or place a call from Log or Contacts).

2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Logs or Contacts).

 This puts the first caller on hold and dials the second number.

3. When you’re connected to the second party, tap Merge calls. Your conference call is now in
session.

4. To end the three-way call, tap .

Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.

Call Forwarding

Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.

Note: You are charged a higher rate for calls you have forwarded.

To activate Call Forwarding:

1. Tap > Phone > Dial tab.

2. Tap .

3. Enter the area code and phone number to which you want your calls forwarded.

Phone Calls and Voicemail 51

4. Tap .

 You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless

number will be forwarded to the designated phone number.

To deactivate Call Forwarding:

1. Tap > Phone > Dial tab.

2. Tap .

3. Tap .

 You will hear a tone to confirm the deactivation.

Call Settings Menu

Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.

Phone Calls and Voicemail 52

Setting

Description

Voicemail

You can configure your voicemail settings. For details on Voicemail
settings, see Configure Visual Voicemail Settings.

Decline with message

under Call blocking & Decline
with message

You can send out a simple text message when you want to ignore an
incoming call and respond to the caller with a text instead. You can add
or edit quick messages.

Blocked numbers

under Call blocking & Decline
with message

You can set call rejections and manage the reject list.

Digit filter

under Call blocking & Decline
with message

Block calls based on the starting or ending digits in their number.

Private numbers

under Call blocking & Decline
with message

You can set call rejections from a private number.

End calls with the Power key

under Answer and end calls

You can set the phone to end calls with the Power/Lock Button.

Auto answer

under Answer and end calls

Allows you to set the time before a connected hands-free device
automatically answers an incoming call.

Voice clarity

You can set the phone to enhance voice clarity in noisy environments
so you can hear more clearly.

Show voice calls while in an
app

under More

Activate to display the incoming call pop-up when using an application.

Smart dialing

under More

Activate to make a call to the U.S. from abroad without entering the
national code. Touch and hold or tap the contact.

Answer an incoming call

under More > Gestures

During an incoming call, bring the phone to your ear to answer the call.

Silence incoming calls

under More > Gestures

You can set the phone to silence incoming calls by just flipping the
phone.

Call Settings Overview

Use the Call Settings menu to adjust the following settings:

Phone Calls and Voicemail 53

Save unknown numbers

under More

You can set the phone to save the phone numbers not saved in
Contacts yet.

Proximity Sensor

under More

When receiving and making calls, this sensor automatically turns the
backlight off and locks the touch keypad by sensing when the phone is
near your ear. This extends battery life and prevents the touch keypad
from activating unintentionally during calls.

TTY mode

under More

A TTY (also known as a TDD or Text Telephone) is a
telecommunications phone that allows people who are deaf, hard of
hearing, or who have speech or language disabilities, to communicate
by telephone. Your phone is compatible with select TTY phones.
Please check with the manufacturer of your TTY phone to ensure that it
is compatible with digital cell phones. Your phone and TTY phone will
connect via a special cable that plugs into your phone's headset jack. If
this cable was not provided with your TTY phone, contact your TTY
phone manufacturer to purchase the connector cable.

Hearing aids

under More

Tap to turn on hearing aid compatibility.

Use the Call Settings Menu

1. Tap > Phone .

 The phone app opens.

2. Tap > Call settings.

 The call settings menu appears.

3. Configure your options.

 Tap a menu item to display its options.

 Select your options and follow the prompts to set them.

 Your call settings options are set.

TTY Mode

A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.

Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect

using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your

TTY device, contact your TTY device manufacturer to purchase the connector cable.

Phone Calls and Voicemail 54

To turn TTY Mode on or off:

1. Tap > Phone > Dial tab.

2. Tap > Call settings > More > TTY mode.

3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.

– or –

Tap TTY Off to turn TTY mode off.

 Your phone’s TTY mode is set.

Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.

Warning: 9-1-1 Emergency Calling – It is recommended that TTY users make emergency calls by other
means, including Telecommunications Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering
points (PSAPs), rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of
the FCC, and the wireless industry and the PSAP community are currently working to resolve this.

Phone Calls and Voicemail 55

Contacts

The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your friends from
compatible social networking applications.

Contacts Cautions

Information saved in Contacts may be lost or changed if the battery is removed for a long period or
left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. Sprint is
not responsible for any damages from lost or changed contacts.

Add a Contact

You can add contacts on your phone and synchronize them with the contacts in your Google Account,
Exchange account, or other accounts that support syncing contacts.

The Contacts application tries to join new addresses with existing contacts to create a single entry. You
can also manage that process manually.

1. Tap > Contacts .

2. Tap to add a contact.

3. Tap a destination type, Phone contact or Google (if available).

4. Tap to select a picture to display next to the name in your list of contacts and in the Caller ID.

5. Tap the Name field and enter a name for your contact.

6. Tap the Phone field and enter a phone number.

7. Enter any additional information you may want to save and when you're finished tap SAVE.

Save a Phone Number

You can save a phone number to Contacts directly from the phone keypad.

1. Tap > Phone .

2. Enter a phone number.

Contacts 56

Item

Description

Contacts tab

Show all contacts.

Search

Search contacts.

Image

Tap to show a thumbnail of the contact entry. Tap an icon to place a call, send a
message, etc.

Contact

Tap to show a contact’s details.

Index

Browse contacts by letter.

Add new

Add a new contact.

Groups tab

Show contact groups.

3. To add the number to an existing contact, tap Update contact. To add a new contact, tap Create
contact.

 For an existing contact, tap the contact name and select a number type for the new number.

 For a new contact, enter the name and any additional information.

4. Tap SAVE.

 The contact is added.

View Contacts

View a contact’s details by displaying a contact entry.

1. Tap > Contacts .

2. Tap a contact to view its details.

Contacts Screen Layout

The following illustration show’s your Contacts app layout and describes the various features.

Edit a Contact

Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.

1. Tap > Contacts .

Contacts 57

2. Tap the contact to view its details.

3. Tap Edit .

4. Tap any field you want to change or add.

5. Add or edit the information, and then tap SAVE.

Note: To select a type (label) for a phone number, email address, or postal address (such as Home, Work,
etc.), tap the type to the right of the field.

Note: To add more phone numbers, email addresses, etc., tap in each section.

Delete a Contact

You can delete a contact from the contacts details page.

1. Tap > Contacts .

2. Tap a contact to view its details.

3. Tap .

4. Tap DELETE.

Tip: You can also touch and hold the contact from the contact list and then tap Delete contact >
DELETE.

Share a Contact

You can share contacts with others by sending as vCard files.

1. Tap > Contacts .

2. Tap > Share.

3. Tap the contacts you want to share, then tap SHARE.

4. Choose the method for sending.

Import Contacts

You can import contacts from your internal storage directly to your Contacts application.

1. Copy the vCard files to your phone from your computer.

2. Tap > Contacts .

3. Tap > Manage contacts > Import.

4. Select where to import from and save to, then tap OK.

Contacts 58

5. Tap the files you wish to import and tap IMPORT and IMPORT to confirm.

Back Up Contacts

You can back up and export all of the contacts on your phone, as vCard files. You can then copy this file
to a computer or another phone that is compatible with this format, such as an address book application.

1. Tap > Contacts .

2. Tap > Manage contacts > Back up.

3. Select a storage location and then tap OK.

4. Tap the contacts you want to export, then tap BACK UP and BACK UP to confirm.

5. Enter a file name and tap OK.

Contacts 59

Messaging

With wireless service and your phone’s messaging capabilities, you have the opportunity to share
information through many different channels and accounts, including Gmail (Google), personal and
corporate email, text and multimedia messaging.

Text and Multimedia Messaging

With text messaging (SMS), you can send and receive instant text messages between your wireless
phone and other messaging-ready phones. When you receive a new message, you will be notified by
your phone. Messaging is available via the Messaging application in your Applications screen. The icon
appears status bar when a new text message is received.

Note: See your service plan for applicable charges for text messaging.

Send a Text Message

Quickly compose and send text messages on your phone.

1. Tap > Messenger .

2. Tap .

3. Tap the To field and enter a contact's information, see example below, using the on-screen
keyboard.

 Contacts: As you enter either a name, phone number, or email address, you will see a match

if the information matches a current contact’s entry information. When you see a match, tap
the associated name to complete the addressing.

 Mobile: You can enter a wireless phone number directly.

 Email: You can enter an email address directly.

4. Tap a matching entry from the on-screen dropdown list. This list is populated by matches found
from your contact list.

5. Tap the text field and enter your message.

 To enter a smiley from the menu options, tap . Make a selection from the list to insert it

into your current message.

 To enter emojis, tap , then tap , and select a category at the bottom of the keyboard.

6. Review your message and tap .

Messaging 60

Send a Multimedia Message (MMS)

When you need to add a little more to a text message, you can send a multimedia message (MMS) with
the contents such as images, videos, etc.

Note: See your service plan for applicable charges for multimedia messaging.

Compose Multimedia Messages

1. Tap > Messenger .

2. Tap .

3. Tap the To field and enter the recipient’s name, phone number, or email information.

4. Tap the text field and enter your message.

5. Tap .

6. Select a multimedia attachment type:

 : Tap to take a picture or tap to record a video to send with the outgoing message.

 : Opens the Photos app. Use the on-screen navigation to select the picture or the video

you wish to send with the outgoing message.

 : Select an animation you wish to send with the outgoing message.

 : Touch and hold to record voice or sound to send with the outgoing message.

 : Attach you location information.

Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap next to the
attachment.

7. When you are finished creating your new MMS message, tap .

Save and Resume a Draft Message

While composing a text or multimedia message, tap to automatically save your message as a draft.

To resume composing the message:

1. On the screen with all message threads, tap the message.

2. When you finish editing the message, tap to send it.

Messaging 61

New Messages Notification

Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message. To change the notification
for new text and multimedia messages, see

A new message icon also appears in the notifications area of the status bar to notify you of a new text
or multimedia message.

■ To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it. For information on reading and replying to messages see Manage

Message Conversations

.

Text and MMS Options for details.

Manage Message Conversations

Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. This allows you to see exchanged
messages (similar to a chat program) with a contact on the same screen.

Read a Text Message

■ Do one of the following:

 On the Messages screen, tap the message thread to open and read it.

 If you have a new message notification, drag the status bar down to open the Notifications

Window. Tap the new message to open and read it.

View a Multimedia Message (MMS)

1. Tap > Messenger .

2. On the Messaging screen, tap a message thread to open it.

3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap
the image to view the picture.

Tip: The file attachment on the multimedia message can be saved to your phone's internal storage. To

save the attachment, touch and hold the file and tap from the Message options.

Note: When Auto-retrieve in multimedia message settings is disabled, only the message header is
downloaded. To download the entire message, tap the Download button in the message. For details, see

Text and Multimedia Message Options.

Reply to a Message

1. Tap > Messenger .

2. On the Messages screen, tap a message thread to open it.

3. While viewing a message, tap the text field and type your reply message.

Messaging 62

4. Once completed, tap .

To return to the All messages screen from a text message thread, tap .

Note: To view the details of a particular message, in the message thread, touch and hold the message to

open the options menu, and then tap .

Note: If a message contains a link to a web page, tap the message and then tap the link to open it in the
web browser.

Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.

Delete Conversations

1. Tap > Messenger .

2. On the Messaging screen, touch and hold a message that you want to delete and tap .

3. Tap DELETE.

Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap >
Delete, and then tap DELETE to confirm.

Delete a Single Message

1. While viewing a conversation, touch and hold the message that you want to delete.

2. Tap on the options menu.

3. When prompted to confirm, tap DELETE.

View Contact Information from a Message

When you have received a message from someone in your stored contacts, you can tap the contact’s

photo or icon in the message thread to open a menu of options. Depending on the stored contact
information, you can view the contact details, place a phone call, send an email message to the contact,
and more.

Text and Multimedia Message Options

The messages settings menu lets you control options for your text and multimedia messages including
message limits, size settings, and notifications.

1. Tap > Messenger .

2. On the Messages screen, tap > Settings.

3. Adjust the following settings according to your needs:

Messaging 63

 Default SMS app: Set your default messaging app as desired.

 Outgoing message sounds: Enable this option if you wish to receive a sound notification

when a new text or multimedia message is sent.

 Notifications: Enable this option if you wish to receive a sound notification when a new text

or multimedia message arrives.

 Sound: Select a ringer to sound when a new message is received. Tap this option, and then

select a ringtone that is specific to new text and multimedia messages. A sample will briefly
be played upon selection, then tap OK to save your new setting.

 Vibrate: Enable this option if you want the phone to vibrate when a new text or multimedia

message is received.

 Your current country: Select your current country.

 Advanced

• MMS

- Group Messaging: Set to send a single message to multiple recipients.

- Your phone number: Enter your phone number.

- Auto-retrieve: Automatically retrieve MMS.

- Roaming auto-retrieve: Automatically retrieve MMS when roaming.

• Advanced

- Simple characters only: Convert special characters to simple one in SMS that you
send.

- Manage SIM card messages: Allows you to manage the messages saved on the SIM
card.

Gmail

Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail

messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See

Account for details.

Tip: If you synchronize your phone with your Exchange account, you can read, manage, and send email
in the same easy way as with a Gmail Account.

Gmail Cautions

Google

Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.

Messaging 64

Create and Send a Gmail Message

Use your phone to create and send Gmail messages.

1. Tap > Google > Gmail .

 The Gmail inbox opens.

2. In the inbox, tap .

 The Gmail composition window opens.

3. Enter the message recipient(s), subject, and message, and then tap Send .

 The Gmail message is sent.

Gmail Composition Options

● Adding Cc/Bcc: In the mail composition window, tap and then add recipients.

● Attaching Pictures or Videos: In the mail composition window, tap Attach file . Locate and

then tap the picture or video you want to attach.

● Save as a Draft (Send Later): While composing your message, tap > Save draft. The
message is saved as a draft for later.

● Delete Mail Being Composed: In the mail composition window, tap > Discard.

Note: To view your draft email messages, in the inbox, tap > Drafts.

Note: To view your sent messages, in the inbox, tap > Sent.

Check Received Gmail Messages

Your phone allows you to access, read, and reply to all your Gmail messages.

Tip: In the inbox, tap and tap the account name to switch to a different email account such as
Exchange account.

Open Gmail Messages from Notifications

When new Gmail arrives, you will see in the status bar.

1. Pull down the status bar to display the notification panel.

2. Tap the new message from the notification panel.

 The new Gmail message opens.

 If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.

Messaging 65

Open Gmail Messages from the Inbox

You can also read and reply to all your Gmail messages from the Gmail inbox.

1. Tap > Google > Gmail .

 The Gmail inbox opens.

2. Tap the message thread you want to view.

 The message thread opens, with the newest message displayed.

Options when Reviewing Gmail Messages

● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your

reply message, and tap Send .

 To reply to all, tap > Reply all.

● Forwarding Gmail Messages: With the Gmail message open, tap > Forward, enter a

recipient and an additional message, and tap Send .

Use Gmail Labels

Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically
added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.

1. Tap > Google > Gmail .

 The inbox opens.

2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Change
labels.

3. Tap a label for the thread.

 The thread is added to the selected label.

Archive Gmail Threads

Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for
archived threads, they appear in the inbox again.

1. Tap > Google > Gmail .

 The inbox opens.

2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive .

Messaging 66

 The thread is now archived.

Mute Gmail Threads

If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the inbox.

1. Tap > Google > Gmail .

 The inbox opens.

2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Mute.

 The thread is now hidden.

Delete Gmail Threads

If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.

1. Tap > Google > Gmail .

 The inbox opens.

2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete .

 The thread is deleted.

Search Gmail Messages

If you need to find a specific message or message thread, you can search Gmail from the inbox.

1. Tap > Google > Gmail .

 The inbox opens.

2. Tap .

3. Enter your search text and tap .

 The search results appear. Tap a message or thread from the list to display it.

Report Spam

You can report spam Gmail messages from your phone’s Gmail inbox.

1. Tap > Google > Gmail .

 The inbox opens.

2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Report spam.

Messaging 67

 The selected message is reported as spam Gmail.

Add Another Google (Gmail) Account

If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> Accounts & sync menu.

1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.

2. Tap Google, and then tap Enter your email.

3. Enter your Gmail username and password, and then tap NEXT.

 You are signed in to your Google Account, and you can access both of your Gmail accounts

from the Gmail app.

Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or
create a new account and follow the prompts.

Add Another Exchange Account

If you have multiple Exchange accounts you wish to view on your phone, you can add them from the
Settings > Accounts & sync menu.

1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT >
Exchange.

2. Enter the EMAIL ADDRESS and tap NEXT.

3. Enter the PASSWORD and then tap Sign in.

4. Follow the onscreen prompts to configure options for the account.

5. Enter an account name and a display name and tap NEXT to complete setup.

 Your corporate email account is set up and you will begin receiving email for the account.

Switching between Gmail Accounts

If you have more than one Gmail account set up, you can switch between them in the Gmail app.

1. Tap > Google > Gmail .

 The inbox opens.

2. Tap .

3. Tap the account you want to view from the list at the top of the menu.

 The selected account inbox is displayed.

Messaging 68

Gmail Settings

You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings
menu.

1. Tap > Google > Gmail .

 The Primary inbox opens.

2. Tap > Settings .

3. Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account.

 General settings: Gmail default action, Conversation view, Swipe actions, Sender image,

Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before
archiving, and Confirm before sending.

 Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,

Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download
attachments, and Images.

Note: Available settings are subject to change.

Messaging 69

Internet and Social Networking

The following topics describe how to connect to and use the Internet on your phone, and how to access
popular social networking sites such as Facebook, Twitter, and Hangouts.

Data Services General Information (4G LTE and 3G Networks)

The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.

Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.

4G LTE

The 4G enhanced LTE network provides your phone with wireless Internet access over greater distances
than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to 4G, you need to
be in an area covered by the 4G enhanced LTE network.

For more information about the availability of 4G in your location, visit

Note: The availability and range of the network depends on a number of factors including your distance to
the base station, infrastructure, and other objects through which the signal passes.

sprint.com/coverage.

Set Your Network Options

1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Network
mode.

2. Select the desired option.

 By default, the phone will scan for the best available Sprint network and will automatically

connect to it.

When your phone is connected via 4G, the LTE icon appears in the status bar.

Note: The 4G network is self-discoverable, which means no additional steps are required for your phone
to connect to it.

Your User Name

When you buy your phone and sign up for service, you’re automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John

Smith to sign up for Sprint data services might have [e-mail] as his user name.)

When you use data services, your user name is submitted to identify you to the network. Your user name
is automatically programmed into your phone. You don’t have to enter it.

Internet and Social Networking 70

Icon

Status

Network (full signal): The number of bars indicate the strength of the signal. More bars

mean a better signal.

Enhanced 4G LTE data service: Your phone is connected to the 4G enhanced LTE
network.

3G (data service): Your phone is connected to the 3G network.

Wi-Fi connection: Your phone is connected to a Wi-Fi network for data.

Find Your User Name

You can find your user name through your phone's device menu.

■ Tap > Tools > Settings > General tab > About phone.

 You will see your user name under the "Username" heading.

Update Your User Name

If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.

1. Tap > Tools > Settings > General tab > System update.

2. Tap Update Profile.

 Your phone will download and install the profile update.

Data Connection Status and Indicators

Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:

Chrome Browser

The Chrome mobile Web browser gives you full access to both mobile and traditional websites on the go,
using data service or Wi-Fi data connections.

If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other
Web preferences for use on your phone.

Use the Browser

Launching the browser is as easy as tapping an icon.

1. Tap > Chrome .

Internet and Social Networking 71

 The browser opens.

2. Tap the address bar at the top and enter search words (for a Google search) or a Web address.

Chrome Support

■ To find help in the Chrome browser, tap > Help & feedback.

 A Web page will open displaying Google help for Chrome.

Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/.

Add a Bookmark

Bookmark favorite sites using the browser menu options.

1. Tap > Chrome .

 The browser opens.

2. Navigate to the Web page you want to bookmark, and tap > .

 The Web page is added to bookmarks.

Bookmark Options

● Editing Bookmarks: From the browser, tap > Bookmarks > > Edit > edit the favorite >

.

● Deleting Bookmarks: From the browser, tap > Bookmarks > > Delete.

View Browser History

Use the browser menu options to view your browsing history.

1. Tap > Chrome .

 The browser opens.

2. Tap > History.

 The browser history window opens.

3. Tap an entry to open the Web page.

Open New Browser Tabs

Use tabbed browsing to switch between websites quickly and easily.

1. Tap > Chrome .

 The browser opens.

Internet and Social Networking 72

2. Tap > New tab.

 A new tab appears.

Tip: To view a list of recently closed tabs, tap > Recent tabs.

Browser Settings

Customize your experience with the Internet through the browser settings menu.

1. Tap > Chrome .

 The browser opens.

2. Tap > Settings and customize your browser settings.

 Your browser settings are saved.

Facebook

Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go
Facebook access.

Install the Facebook App on Your Phone

Before you use Facebook on your phone, you must download and install the app from the Google Play
store app.

1. Tap > Play Store .

2. Tap the Search icon and search for "facebook".

3. Tap Facebook from the results list.

4. Tap INSTALL, and then tap ACCEPT.

 The app will be downloaded and installed on your phone.

5. When the download has completed, tap OPEN.

 Tap > Facebook .

Sign in to Your Facebook Account from Account Settings

1. Tap > Tools > Settings > General tab > Accounts & sync > ADD ACCOUNT.

2. Tap Facebook .

3. Enter your Email or Phone and password and tap LOG IN.

 Your Facebook account is added to your phone.

Internet and Social Networking 73

Use Facebook

Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag
locations, and more, all from your phone.

1. Tap > Facebook

 The Facebook app launches.

 If this is the first time you’ve used Facebook on your phone, enter your Email or Phone and

password and tap LOG IN to sign in to an existing account, or tap Sign Up for Facebook to
set up a new Facebook account.

2. Tap STATUS and type an update, tap PHOTO and upload a picture from the gallery, tap CHECK
IN to share your location, “Like” and comment on friends’ posts, and more.

.

Twitter

Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter.
For details on Twitter, visit

Install the Twitter App on Your Phone

Before you can use Twitter on your phone, you have to download and install the app from Google Play.

1. Tap > Play Store .

2. Tap the Search icon and search for "twitter".

twitter.com.

3. Tap Twitter from the results list.

4. Tap INSTALL.

 The app will be downloaded and installed on your phone.

5. When the download has completed, tap OPEN.

 Tap > Twitter.

Tweet on Twitter

Read Twitter feeds, follow your friends, and tweet your own updates right from your phone.

1. Tap > Twitter.

 The Twitter app launches.

 If this is the first time you’ve used Twitter on your phone, tap Sign in to sign in to an existing

account, or tap Register to set up a new Twitter account.

2. Tap the “What’s happening?” text box, type a tweet, and tap Tweet.

 The tweet is sent and appears on your Twitter feed.

Internet and Social Networking 74

Hangouts

Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also
use video calling. Log in to a Google Account beforehand (see

The Google Hangouts application lets you have real-time text conversations with your friends.

Open the Hangouts Application

■ Tap > Google > Hangouts .

Chat with Friends

1. Tap > Google > Hangouts .

2. Tap and select an ongoing conversation or the type of conversation you want to start.

 Tap the name of the person in your contacts list. If your friend is not yet on Hangouts, you

can invite your friend via SMS.

Google Account).

– or –

Tap the text field to enter a name, email or number.

3. Enter your message.

4. Tap .

Internet and Social Networking 75

Global Services

With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can make
phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS
networks. For a country-specific travel guide, select your phone and destination from

Activate Sprint Worldwide Service on Your Account

Before using your phone in global roaming mode, you must activate Sprint Worldwide service.

To activate Sprint Worldwide service:

sprint.com/traveltips.

■ Chat with or email an international support rep by visiting

– or –

Call Sprint Worldwide Customer support at 1-888-226-7212.

sprint.com/swwsupport.

Your Phone’s SIM Card for International GSM Roaming

Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.

Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions
below.

Note: The SIM card included with your phone contains information specific to your phone and should be
retained for use on GSM networks.

Insert Nano SIM Card

Follow these instructions to insert a Nano SIM card. Remember to power off your phone before inserting
a Nano SIM card.

1. Press the back cover release key located at the bottom side of the device.

2. Grab the back cover and remove it from the device.

3. Insert the Nano SIM card.

Global Services 76

 Insert gently with gold IC chip facing downward.

4. Align the battery with the battery contacts and insert it in place . Then to install the back
cover, align it over the back of the phone.

Global Services 77

5. First press down on the area labeled in the image below. Then press down on until the
back cover is tightly fastened.

Note: Always use a Nano-SIM card supplied by your service provider.

Enable Global Roaming Mode

Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or
GSM/UMTS network when you travel. You may set global roaming options through the settings menu.

You may also need to set your network mode options through the settings menu. See

Communications Method for Global Use.

To set your roaming options manually:

1. Tap > Tools > Settings > Networks tab > More > Mobile networks > Roaming.

2. Tap the Use roaming switch .

3. Select roaming guard options for each category.

 The selected options are set.

Set the

Set the Communications Method for Global Use

Select a communications method for an overseas carrier as needed.

1. Tap > Tools > Settings > Networks tab > More > Mobile networks.

2. Tap Network mode > Automatic / LTE/CDMA / CDMA / GSM/UMTS.

 The communications method is set.

Note: At the time of purchase, your phone is set to the Automatic mode by default. This allows global
usage and normally will not need to be changed.

Select a Carrier

You can select a specific local carrier to use when traveling internationally. At the time of purchase, your
phone is preset to connect automatically to an appropriate carrier in your current area.

1. Tap > Tools > Settings > Networks tab > More > Mobile networks > 4G settings >
Network operators.

2. Tap an available network.

 The selected carrier is set.

Global Services 78

 To automatically select an appropriate carrier (default), tap Choose automatically.

 To search for all available networks, tap Search networks.

Make and Receive Worldwide Calls

When traveling on international networks, you can place and answer calls as you would on the Sprint
network (see
call. Some features and services are not available in all countries. For more information on services that
are available while roaming, visit sprint.com/sww.

Make Calls Using Plus (+) Code Dialing

Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When
placing international calls, you can use Plus Code Dialing to enter the appropriate international access
code for your location (for example, 011 for international calls placed from the United States).

Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain
CDMA networks in the United States, Canada, and the Caribbean.

Place and Answer Calls), although some additional instructions may be required to place a

Note: International access codes and dialing information are available online at

To use Plus Code Dialing to place an international call:

1. Tap > Phone > Dial tab to display the phone screen.

2. If you are on the GSM network, touch and hold to insert a “+” on the phone dial screen.

(The “+” symbol automatically inserts the international access code for the country from which

you are calling.)

3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access
code for the country from which you are calling.

4. Tap to insert the US country code, and then enter the area code and number.

5. Tap to place the call.

sprint.com/sww.

Sprint International Voicemail Service

Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your
Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your
voicemail passcode.

Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information.

International Voicemail Troubleshooting

There are a few tips to keep in mind when using Sprint voicemail while traveling.

● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.

Global Services 79

● If you hear the message Please enter the number of the subscriber you wish to call, enter your

10-digit wireless phone number.

Set Up Your Voicemail Access Number for International Use

To simplify accessing your Sprint voicemail while traveling, you can set up your voicemail access number
as a Contacts entry. This will make it faster and easier to access your messages while roaming
internationally.

1. Tap > Contacts .

2. Tap to add a contact.

3. Type the contact information (for example, “My Voicemail”).

4. Touch and hold and then tap (+1), your area code, and your wireless phone number.

5. Tap SAVE.

 Your voicemail access number is saved as a contact.

Access Your Voicemail Internationally

You will need to call your voicemail number to access your voicemail while roaming internationally.

New Message Indicators

Your voicemail message indicators may be displayed differently when roaming internationally.

● A Message Waiting indicator icon or a text message is displayed when a voicemail message is

received.

● You may see Missed Call on your screen prior to receiving a message notification.

● You must call voicemail in order to retrieve messages. Follow the instructions on the previous

page to store your voicemail number for easy access.

Retrieve Voicemail Messages

The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be
required to enter your voicemail passcode.

To retrieve your voicemail messages:

1. Tap > Contacts .

2. Tap the voicemail entry and then tap the number to call it.

 Your phone dials your voicemail number.

Global Services 80

3. When your voicemail answers, tap , enter the passcode, and then tap to access your
voicemail.

 Your voicemail box is accessed.

International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
traveling in countries in which Sprint offers data service.

Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and

sprint.com/sww to determine the services available where you are traveling.

Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.

Get Started With Sprint Worldwide Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your account.

■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.

Access Email and Data Services Internationally

To access your email and browse the Web when traveling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate
carrier network on your phone.

Access International Data Services on GSM/UMTS Networks

To select a GSM data service carrier for a specific country:

1. Tap > Tools > Settings > Networks tab > More > Mobile networks.

2. Tap Network mode > GSM/UMTS.

 Data roaming on GSM/UMTS networks is set.

Access Email and Data Services Internationally on CDMA Networks

If data service is available on an international CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while traveling,
then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global

Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.

Global Services 81

Country

From Landline Phone

Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)

1-888-226-7212

France

0800-903200

Contact Sprint for Assistance with International Service

If you experience any issues with voice or data services while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you do experience an issue, try the following actions:

● First try powering your phone off and then back on; this will force your phone to reregister with the
network.

● Try manually selecting another network. Information for selecting networks can be found in the
phone guide.

If neither of these actions resolves your issue, you will need to contact customer service (see below).
When calling to report an issue, the following information will be beneficial in trying to resolve your issue
as quickly as possible:

● Your wireless phone number.

● The city and country you are traveling in.

● Any error message that displays on your phone or that you heard when trying to place a call.

● If the issue is with data, were you able to place voice calls?

● If the issue is with voice service, were you able to access data?

Please call the numbers below if you need assistance:

While in the United States: Call 1-888-226-7212.

While traveling outside the United States:

● In GSM mode: touch and hold and then dial 1-817-698-4199.

● In CDMA mode: enter the country code and then dial 1-817-698-4199.

There is no charge for this call from your wireless phone.

From a landline phone when outside the United States:

Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or
connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide
Customer Support in the following countries:

Global Services 82

Germany

0800-180-0951

Italy

800-787-986

Mexico

001-877-294-9003

Trinidad and Tobago

1-800-201-7545

United Kingdom

0808-234-6616

Note: This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.

Global Services 83

Method

Description

File transfer

Transfer files between your phone and PC such as pictures, videos, and
music.

Photo transfer

Transfer image files between your phone and PC.

Connectivity

The following topics address your phone’s connectivity options, including USB file transfer and tethering,

Wi-Fi, Bluetooth, and more.

Transfer Files between Your Phone and a Computer

You can use the supplied USB connector to connect your phone directly to your computer and transfer
music, pictures, and other content files.

For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.

File Transfer Tips

● If you want to save data to a microSD card on your phone, make sure the microSD card is
installed and active. See

microSD Card.

● Avoid removing the battery or microSD card while transferring data.

● Data exchange may use the methods outlined in the following table:

Transfer Files between the Phone and a Computer

1. Connect your phone to your computer using the supplied USB/charging cable.

 Insert the larger end of the cable into the charger/accessory port at the bottom of the phone.

 Insert the USB end of the cable into an available USB port on your computer. You may need

to remove the USB cable from the charging adapter to access it.

2. When appears in the notifications area, drag the status bar down to display the Notifications
window.

3. You will see either Tap to change USB options as File transfer or Photo transfer.

 The files on your phone can now be accessed via your computer.

Connectivity 84

 For most transfers, you'll want to use File transfer.

 To change the option, tap it in the Notifications window to open the storage settings, and then

tap the desired option from the USB PC connection window.

4. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.

5. If available, select a drive (SD card for microSD card or Internal storage for internal phone
storage).

6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.

7. When you are done, disconnect your phone from your computer.

 The transferred files are now saved to your phone or microSD card.

Wi-Fi

To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.”

The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.

Turn Wi-Fi On and Connect to a Wireless Network

Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available
Wi-Fi network.

1. Tap > Tools > Settings > Networks tab.

2. Tap Wi-Fi.

3. Tap the Wi-Fi switch to turn Wi-Fi on.

 You will see the names and security settings of in-range Wi-Fi networks.

 To disable Wi-Fi, tap the switch again.

4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
CONNECT.

 Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar.

 The password, for a household wireless LAN router, is sometimes found on a sticker on the

router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.

 Entering a password is not required if an access point is not security protected.

Connectivity 85

Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.

Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.

Configure Wi-Fi Settings

Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.

1. Tap > Tools > Settings > Networks tab.

2. Tap Wi-Fi.

3. Tap the Wi-Fi switch to turn Wi-Fi on.

 You will see the names and security settings of in-range Wi-Fi networks.

 To disable Wi-Fi, tap the switch again.

4. Tap > Advanced Wi-Fi.

5. Configure your Wi-Fi settings.

Disconnect Wi-Fi

You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.

1. Tap > Tools > Settings > Networks tab.

2. Tap Wi-Fi.

3. Tap the name of the connected access point and then tap FORGET.

 After disconnecting from an access point, you may need to re-enter the password to

reconnect.

Wi-Fi Direct

Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point
or the Internet.

1. Tap > Tools > Settings > Networks tab.

2. Tap Wi-Fi.

3. Tap the Wi-Fi switch to turn Wi-Fi on.

 You will see the names and security settings of in-range Wi-Fi networks.

Connectivity 86

4. Tap > Advanced Wi-Fi > Wi-Fi Direct.

5. Tap a device with which to connect.

 If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.

6. Accept the connection on the other device.

 If a connection is not accepted after a certain period, the connection request is cancelled.

 To stop a connection, tap the a device > OK.

Hotspot

Wi-Fi Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can
share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works
best when used in conjunction with 4G data services (although 3G service can also be used).

Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at

sprint.com/mysprint or access your account via Sprint Zone (Tap > Sprint Zone ) to learn more.

Note: Turning on Hotspot will disable your phone's connection to other Wi-Fi networks.

Set Up Wi-Fi Hotspot

1. Tap > Tools > Settings > Networks tab.

2. Tap Tethering > Wi-Fi hotspot.

3. Tap the Wi-Fi hotspot switch to turn Wi-Fi hotspot on.

 Wi-Fi hotspot is enabled.

 To disable Wi-Fi hotspot, tap the switch again.

Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.

Important: Write down the passkey (password) for this connection (shown onscreen).

Connect to Wi-Fi Hotspot

1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).

2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.

3. Select this phone and follow your onscreen instructions to enter the passkey (provided on the Wi­Fi Hotspot page).

4. Launch your Web browser to confirm you have an Internet connection.

Connectivity 87

Function

Description

Audio output

Listen to music wirelessly.

Hands-free calls

Call hands-free, using Bluetooth-capable hands-free devices and headsets.

Data exchange

Exchange data with Bluetooth devices.

Tethering

Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB tethering, Wi-Fi hotspot or by Bluetooth.

1. Tap > Tools > Settings > Networks tab > Tethering.

2. Select a tethering option:

 USB tethering: Allows other devices to connect to your phone via USB cable.

 Wi-Fi hotspot: Allows other devices to connect to your phone via Wi-Fi.

 Bluetooth tethering: Pair your phone with the other device via Bluetooth.

Tip: For additional support with tethering, tap Help from the tethering menu.

Bluetooth

Bluetooth® is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth Enabled devices such as
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.

Bluetooth Function Cautions

Information may not appear correctly on connected devices depending on the transferred data.

Bluetooth Information

Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.

Enable the Bluetooth Feature

Use the settings menu to enable or disable your phone’s Bluetooth capabilities.

● Wireless connection to all Bluetooth functions is not guaranteed for the phone.

● The phone may not connect properly depending on the other device.

● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.

Connectivity 88

To enable Bluetooth:

1. Tap > Tools > Settings > Networks tab.

2. Tap Bluetooth.

3. Tap the Bluetooth switch to turn Bluetooth on.

 To disable Bluetooth, tap the switch again.

Tip: You can also turn Bluetooth on or off with the toggle menu in the Notifications window. Drag the
status bar down to display the Notifications window and then tap Bluetooth to turn Bluetooth on or off.

Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.

Pair Bluetooth Devices

Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply.

■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.

To pair Bluetooth devices:

1. Tap > Tools > Settings > Networks tab.

2. Tap Bluetooth.

 Nearby devices appear in the “AVAILABLE DEVICES” list.

 If a target device is not detected, tap SEARCH to search again.

3. Tap a device from the “AVAILABLE DEVICES” list, and follow the onscreen instructions to pair
with the device.

 Methods to accept a Bluetooth connection differ depending on the devices used.

Unpairing from a Paired Device

1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.

2. Tap Unpair.

 The device is unpaired from your phone. To make another connection with the device, you will

need to pair again.

Connect to a Paired Bluetooth Device

You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free
devices.

Connectivity 89

1. Tap > Tools > Settings > Networks tab.

2. Tap Bluetooth.

 Paired Bluetooth devices appear in the “PAIRED DEVICES” list.

3. Tap a device from the “PAIRED DEVICES” list.

 Your phone connects to the paired device.

The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.

When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.

Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.

Send Information Using Bluetooth

You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or computer.

Types of Data You Can Send via Bluetooth

You can send the following types of information, depending on the device you are sending to:

● Images and videos

● Calendar events

● Contacts

● Audio files

In the instructions below, Contacts data is being used as an example.

Sending Contacts Data via Bluetooth

1. Tap > Contacts .

2. Tap > Share.

3. Tap the contact(s) you want to send and then tap SHARE > Bluetooth.

4. Tap a paired device to receive the data.

 The contact information is sent.

 If you see a message to confirm, follow the onscreen instructions.

Connectivity 90

Receive Information via Bluetooth

Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.

1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.

2. Tap ACCEPT.

 The file is sent to your phone.

 When your phone receives a file, you will see a notification. To open the file immediately,

drag the status bar down to display the Notifications window, and then tap the notification.

 When you open a received file, what happens next depends on the file type:

• Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the default music application.

• For a vCalendar file, select the calendar where you want to save the event, and then tap
SAVE TO CALENDAR. The vCalendar is added to your Calendar events.

• For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.

Content Sharing

Share your device’s data to another devices via various method.

Sending or Receiving Files

You can share files between your device and another LG device, or a tablet or computer.

Sending Files

From the File Manager app, tap > Share or , then select a device on the file sharing list.

Receiving Files

Drag the status bar downward, then activate File sharing.

If your device does not support the file sharing feature, tap > Tools > Settings > Networks

tab > Share & connect > File sharing > SmartShare Beam .

Note: Make sure that your device is connected to the same wireless network as the file transfer target
device.

Note: Make sure that File sharing is activated on both the device and the target device.

Connectivity 91

Sending Files to a Computer

You can quickly send large files to your computer.

1. Install LG Bridge on your computer.

2. Start LG Bridge on the computer, then sign in using your LG account.

3. Tap > Tools > Settings > Networks > Share & connect > LG AirDrive, then sign in
using your LG account.

Note: You can download LG Bridge from the LG Mobile website (www.lg.com).

Viewing Content from Your Cloud

You can directly view the content saved on your cloud account, without downloading it to your device.

1. From the File Manager app, select > Cloud.

2. Select a cloud account and sign in.

3. Save or play content in your cloud.

Connectivity 92

Apps and Entertainment

The following set of topics will explore the features that make your phone so much more than a phone,
from the camera and productivity apps to music, entertainment, and more.

93

Feature

Description

Camera and Video

You can use the camera or camcorder to take and share pictures and videos. Your phone comes with a
16 megapixel camera that lets you capture sharp pictures and videos and an 8 megapixel camera for
wide angle pictures.

Changing the Camera Mode

You can select a camera mode that suits your environment to take a photo or record a video easily and
conveniently.

Launch the Camera app, then select the desired camera mode from the Second screen, see

Screen.

Second

Auto Camera Mode

You can take photos or record videos by selecting a variety of camera modes and options.

1. Launch the Camera app, then select the AUTO mode from the Second screen, see

Screen

2. To take a photo, tap . To record a video, tap .

.

Learn More About Your Phone's Camera

For an overview of your phone's camera and its features, you can access more information through the
phone's settings menu.

1. Tap > Camera .

 The camera viewfinder appears.

Second

2. Tap > Help, and scroll through the topics to learn more.

Customizing the Camera Options

You can customize a variety of camera options to suit your preferences.

■ Tap on the screen.

Note: Available options vary depending on the selected camera (front or rear camera) and the selected
camera mode.

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Photo size

Select values for aspect ratio and size for taking photos.

Video resolution

Select values for resolution and size for recording videos.

HDR

Obtain photos or videos in vivid colors, and get compensated effects even
when they are taken against the light. These functions are provided by the
high dynamic range (HDR) technology equipped in the camera of the device.

Timer

Set the timer to automatically take photos after a specified period of time.

Cheese shutter

Take photos with voice commands.

Tracking focus

When the subject is touched, the video is recorded tracking the focus even if
the subject is moving. (Available when the standard camera is in use.)

Steady recording

Activate the Steady recording for a stable video image.

Tag locations

Save the image with GPS location data.

Grid

Display guide grids to so that you can take photos or record videos based on
the horizontal and vertical reference lines.

Storage

Select if you want to store the pictures and videos in the Internal storage or
SD card. (Available when the memory card is inserted.)

Simple view

Hide all menus from the camera screen.

Help

Provide help information for each camera menu.

Feature

Description

Selfie shot

Customize the selfie shot settings.

● Gesture shot: Take a photo using the Gesture shot feature.

● Auto shot: Take a photo when the camera detects a face.

Gesture view

Check your selfie after you take it by bringing your phone closer.

Save as flipped

Save as flipped images after taking selfies.

Additional options on the front camera

Various Camera Modes

You can take various specialty shots while using the rear-facing camera in Auto camera mode.

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Popout

You can take a photo or record a video by using both the standard and wide-angle of the dual camera at
the back of the device to record the scenes as if they were put in the frame. The scenes shown in the
small, front screen are shot by using the standard camera, and the scenes shown in the large,
background screen are shot by using the wide-angle camera. Change the front screen to a different
shape or apply various effects to take a sensuous photo or video.

1. In the AUTO mode, tap MODE > .

2. Tap and select the desired layout.

3. Select the desired effect:

 Fisheye: Apply a convex lens effect to the area captured by the wide-angle camera.

 B&W: Apply grayscale to the area captured by the wide-angle camera.

 Vignette: Darken the edges of the area captured by the wide-angle camera.

 Lens blur: Blur the area captured by the wide-angle camera.

4. Tap to take a photo. To record a video, tap .

Multi-view

You can take multiple photos or videos in the form of a collage by using the front and rear cameras.
Photos and videos can be saved with different layouts.

1. In the AUTO mode, tap MODE > .

2. Tap and select a layout.

3. Tap to take photos. To record a video, tap .

 To switch between front and rear (standard or wide-angle) cameras, drag each section in any

direction.

 Tap / to take photos or record videos simultaneously or sequentially depending on the

displayed layout order.

 When is selected, you can take photos or record videos sequentially in the numerical

order on the layout.

• Tap to take a photo. Tap to record a short video clip.

• To take continuous photos or videos at specific intervals, touch and hold or .

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 When is selected, you can take photos or videos at the same time regardless the layout

order.

Snap

You can record short videos clips and assemble them into a 60-second short film.

1. On the camera screen, tap MODE > .

2. Tap .

 Tap the icon once to record a three-second video clip. Touch and hold the icon to create a

longer video clip (maximum length: one minute).

3. Tap SAVE.

Panorama

You can create a panoramic photo by moving the camera in one direction to photograph and stitch
continuous shots of a wide view.

1. In the AUTO mode, tap MODE > .

2. Tap and then slowly move the camera in one direction.

 Move the device by following the direction of the arrow in the guideline.

3. Tap to stop capturing the panoramic.

Slo-mo

You can create an entertaining video by changing the moving speeds of subjects in your video. This
feature allows you to record a video at a faster rate of speed and then play it at the standard speed so
that the video appears to be slowed down.

1. In the AUTO mode, tap MODE > .

2. Tap and record a video.

3. Tap to end the video recording.

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Time-lapse

You can take a sequence of frames at set intervals to record changes that take place slowly over time,
such as cloud movements, celestial motions, traffic, and more.

1. In the AUTO mode, tap MODE > .

2. Tap and record a video.

3. Tap to end the video recording.

Note: While recording a Time-lapse video, voices are not recorded.

Burst Shot

You can take continuous shots of photos to create moving pictures.

In the AUTO mode, touch and hold .

■ Continuous shots are taken at a fast speed while is held down.

Note: When the storage is set as Internal storage, you can take up to 100 photos. When the storage is
set as External storage, you can take up to 30 photos in a row.

Simple View

In the AUTO mode, tap > Simple view to hide the menus on the camera screen. Tap to display
them.

Take Pictures and Record Videos

You can take high-resolution pictures using your phone’s camera.

Note: If you have an SD card installed, pictures and videos can be stored to the SD card. If no card is
installed, pictures and videos are saved to your phone’s memory.

Capturing Pictures/Videos

● File Format for Pictures: File format for pictures is JPEG.

● File Format for Videos: File format for videos is MPEG4.

Camera Cautions

If the Lens Becomes Dirty: Fingerprints/smudges on the lens prevent the capturing of clear still

images/videos. Wipe the lens with a soft cloth beforehand.

Avoid Exposure to Direct Sunlight: Be careful not to expose the lens to direct sunlight for long
periods. It may discolor the color filter and affect image colors.

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Flash Warning

Do not shine the flash close to your eyes. Do not look directly at the flash when shining it. Do not
shine the flash at other people's eyes as it may affect eyesight, etc.

Taking a Photo

1. Select a camera mode and tap the subject to focus the camera on.

2. Tap to take a photo.

 You can also press the Volume Down (-) or Volume Up (+) key to take a photo.

Note: When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key

twice. Tap > Tools > Settings > General tab > Shortcut keys and turn on the Quick shot
feature.

Recording a Video

1. Select a camera mode and tap the subject to focus the camera on.

2. Tap .

 To take a photo while recording a video, tap .

 To pause the video recording, tap . To resume the video recording, tap .

3. Tap to end the video recording.

Manual Camera Mode

You can create photos featuring professional touch by using a variety of advanced features. Adjust the
white balance, focus, brightness, ISO, shutter speed and other options.

1. Launch the Camera app, then select MANUAL ( ) on the Second screen, see

2. Customize the following camera settings.

3. Tap to take the photo.

Second Screen.

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