Change the Screen Orientation .................................................................................................. 30
Status Bar ........................................................................................................................................... 31
Enter Text With the On-screen Keyboard ........................................................................................... 34
Tips for Editing Text .................................................................................................................... 36
Search Your Phone and the Web ....................................................................................................... 40
Phone and Web Search Using Text Entry .................................................................................. 40
Phone and Web Search Using Voice Command ........................................................................ 42
Using Clip Tray .................................................................................................................................... 42
Text Link .............................................................................................................................................. 42
Get Started With Contacts .................................................................................................................. 62
Add a Contact ..................................................................................................................................... 63
Add a Contact to Your Favorites ......................................................................................................... 64
Edit a Contact ...................................................................................................................................... 64
Communicate with Your Contacts ....................................................................................................... 67
Import, Export, and Share Contacts .................................................................................................... 69
Import Contacts From Your Internal Storage .............................................................................. 69
Export Contacts to Your Internal Storage ................................................................................... 69
Share a Contact .......................................................................................................................... 69
Join and Separate Contacts........................................................................................................ 70
Synchronize Your Google Account ............................................................................................. 91
Synchronize Your Corporate Account................................................................................................. 92
Google Play Store ............................................................................................................................... 93
Sprint ID .............................................................................................................................................. 94
Music ................................................................................................................................................... 96
Google Play Music ...................................................................................................................... 96
Music Player................................................................................................................................ 96
Back Up Your Downloaded Music Files ...................................................................................... 97
Video Options ........................................................................................................................... 116
Live Zoom ................................................................................................................................. 117
Dual Play ........................................................................................................................................... 118
LG Health .......................................................................................................................................... 119
Bluetooth ........................................................................................................................................... 135
Turn Bluetooth On and Off ........................................................................................................ 136
Bluetooth Settings Menu ........................................................................................................... 136
Pairing Bluetooth Devices ......................................................................................................... 137
Send Items via Bluetooth .......................................................................................................... 138
Disconnect Bluetooth Connection During an Active Call .......................................................... 138
About Phone ............................................................................................................................. 181
TOC viii
Index .......................................................................................................................................................... 183
TOC ix
Get Started
This section gives you all the information you need to set up your phone and Sprint service for the first
time.
Your Phone at a Glance
The following illustration outlines your phone„s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Insert your fingernail into the slot located on the lower left of the back cover and lift the cover
up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the back cover, making sure all the tabs are secure and there are no gaps around
the cover.
Get Started 2
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
Plug the USB connector into the charger/accessory port at the bottom of your phone.
Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three
hours.
Note: Your phone‟s battery should have enough charge for the phone to turn on and find a signal, run the
setup application, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
3. Press and hold the Power/Lock Button to turn the phone on.
Get Started 3
If your phone is activated, it will turn on, search for Sprint service, and begin the setup
process.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
●If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you're swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing the
Power/Lock Button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Accessibility message. You can then complete the setup process.
Get Started 4
Note: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and touch I
Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.
To turn Connections Optimizer off at any time, from home, tap > > Settings > More… >
Mobile networks > Connections Optimizer and uncheck the box. See Connections Optimizer for details.
1. On the configuration screen, touch Next to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Got Google? – Touch Yes and complete the steps to sign in to your current Google Account,
or touch No and then touch Get an account (to set up a new Google Account) or Not now to
skip Google setup. The following options may apply depending on your selection:
• Sign in – Enter your Gmail address and password and touch Sign in to sign in to your
current Google Account.
• Get an account – Follow the instructions to sign up for a new Google Account. There will
be screens to enter your first and last names, create an email address (Gmail), create a
password, enter recovery information (including a backup email address and recovery
question), an option to join Google+, and an option to enable purchases from the Google
Play Store app. Touch Next between each screen.
• Use Google location – Select your Google location options and then touch Next.
This phone belongs to… - If applicable, enter your first and last name and touch Next. This
information is used by the phone to personalize certain apps.
Useful settings - Set your phone information for your convenience.
Knock Code - Set Knock Code for your security.
Home touch button combination - Select the desired home touch button combination.
3. Tap Done. Your setup is now complete. Follow the onscreen instructions to learn about basic
touch menu navigation, view tutorials, or just get started.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play Store app, you must link your phone to a Google Account.
Make Your First Call
Once your phone is activated, you can make phone calls.
1. Tap > .
2. Use the dialpad to enter a phone number.
Get Started 5
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
3. Tap to dial the number.
Note: Your phone's battery should have enough charge for your phone to turn on and find a signal, set up
your voicemail, and make a call. You should fully charge your battery as soon as possible.
Set Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access.
1. Tap > .
2. Touch and hold .
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Sprint strongly recommends that you create a password when setting up your voicemail to protect
against unauthorized access. Without a password, anyone who has access to your phone is able to
access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account username and password when you sign on to
sprint.com/mysprint. (Click Sign in/Register > Sign up now! to get started.) If you are not the account
owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at
sprint.com/mysprint.
Get Started 6
Voicemail Password
You‟ll create your voicemail password (or passcode) when you set up your voicemail. See Set Up Your
Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringers, screensavers, and more.
From Your Sprint Phone
● From the dial screen, tap to access a summary of your Sprint service plan or
get answers to other questions.
● From the dial screen, tap to make a payment.
● From the dial screen, tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or showtimes; driving directions, restaurant reservations, and major
Get Started 7
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ From the dial screen, tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■ From the dial screen, tap .
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.
Get Started 8
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to the
people and information that are important to you. The topics in this section will introduce the basic
functions and features of your phone.
Tip: Phone Software Upgrades – Updates to your phone‟s software may become available from time to
time. Sprint will automatically upload critical updates to your phone. You can also use the menu to check
for and download updates. Tap > > Settings > System updates.
Your Phone's Layout
The illustrations and descriptions below outline your phone„s basic layout.
Key Functions
●Front-Facing Camera Lens allows you to take pictures and video of yourself. Also lets you
participate in video chats.
●Notification LED flashes front notification LED when you receive notifications, such as an
incoming call, if you enable this feature.
●Touchscreen displays all the information needed to operate your phone, such as the applications,
call status, the Contacts list, the date and time, and the signal and battery strength.
●Back Key returns to the previous screen. It also closes pop-up display items such as menus and
dialog boxes. Touch and hold to access the Dual window feature.
●3.5mm Headset Jack allows you to plug in a headset for convenient, hands-free conversations.
Phone Basics 9
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●Microphone transmits your voice for phone calls or records your voice or ambient sounds for
voice recordings and videos.
●Recent Apps Key allows you to access recently-used apps. Touch and hold to access the
available options.
●Home Key returns to the Home screen. If you're already viewing one of extension canvases, it
opens the central Home screen. Touch and hold to access Google Now.
●Proximity Sensor senses proximity towards other objects (such as your head) so that touch
commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective case not
authorized by LG.
● Earpiece lets you hear the caller and automated prompts.
● Laser Detection Auto-focus - Long and short distance focus are quickly and accurately aligned
when shooting with the back-facing camera.
●Power/Lock Button locks the screen. Press and hold to open the phone options menu for the
following options: Power off, Power off and restart, and Turn on/off Airplane mode. You can also
quickly switch to Silent mode , Vibration mode or Sound mode .
● Speaker lets you hear the different ringers and sounds. The speaker also lets you hear the
caller‟s voice in speakerphone mode.
● Charger/Accessory Port allows you to connect the phone charger or an optional USB cable.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●NFC Touch Point tap the back of your phone to an NFC tag or another NFC compatible device
in this location.
●Volume Buttons allow you to adjust the ringer and media volumes, or to adjust the in-call volume
during a call.
● Flash helps you take pictures and video in dim lighting.
● Back-Facing Camera Lens lets you take pictures and record videos.
● IR (Infrared) LED uses infrared to communicate with devices using the QuickRemote app.
Turn Your Phone On and Off
Turn your phone on and off and wake-up the screen by using the Power/Lock Button .
Turn Your Phone On
■ Press and hold the Power/Lock Button .
Phone Basics 10
Once your phone is on, it may display “Searching for Service.” When your phone finds a signal, it enters
standby mode – the phone‟s idle state. At this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is
automatically activated. When a signal is found, your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically without your intervention. You can
also initiate a search for Sprint service by pressing any key (when your phone is turned on).
Tip: The Power Save feature conserves your battery power when you are in an area where there is no
signal.
Turn Your Phone Off
1. Press and hold the Power/Lock Button for two seconds until you see the Phone options on
the display screen.
2. Tap Power off and then tap OK to power off the phone.
Your screen remains blank while your phone is off (unless the battery is charging).
Wake Up the Screen
If you don‟t use the phone for a while, the screen and backlight will shut off to conserve battery power.
1. Press the Power/Lock Button . Your lock screen will appear. See Lock Screen.
2. Swipe the screen to any direction to unlock it. The last screen you were working on opens. (This
is the default lock screen.)
Note: When turning the screen on, make sure you do not cover the proximity sensor. Doing so will not
allow you to turn the screen on.
Screen On/Off
The KnockON feature allows you to double-tap the screen to easily turn it on or off.
To Turn the Screen On
1. Double-tap the center of the Lock screen to turn the screen on.
2. Unlock the screen or access any of the available shortcuts or widgets.
To Turn the Screen Off
1. Double-tap an empty area of the Home screen or the Status Bar.
2. The screen will turn off.
Phone Basics 11
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 9-1-1.
■ Press the Power/Lock Button .
Unlock Your Phone
1. Press the Power/Lock Button to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For more security
to guard against unauthorized use, you can set an unlock requirement (such as a pattern, PIN, or
password) that will need to be entered to unlock it.
Phone Basics 12
Unlock Your Screen Using the Knock Code
Feature
The Knock Code feature allows you to create your own unlock code using a combination of knocks (or
taps) on the screen.
To activate the Knock Code feature:
1. Tap > > Settings.
2. From the DEVICE section, tap Lock screen.
3. Tap Select screen lock and tap Knock Code.
4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code.
Note: You have to create a Backup PIN as a safety measure in case you forget your unlock sequence.
To unlock the phone using Knock Code:
■ While the screen is off, tap the same sequence you established anywhere on the screen. The
Home screen will be accessed directly.
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you‟ve selected. Once you set it up, you can easily put your phone in Guest mode by
drawing the guest pattern on the Lock screen that you set, which is different from your normal unlock
pattern.
Note: Guests can also use applications that your selected applications link to.
Set Up Guest Mode
Follow the steps below to set up Guest mode and begin using it.
Phone Basics 13
1. Tap > > Settings > Guest mode.
2. Tap Lock screen type, then set the screen lock you want to use to put your device in Guest
mode.
Set the screen lock for the Lock screen, then set the Guest mode screen lock.
3. Tap Allowed app to view which apps can be accessed in Guest mode.
Checkmark the apps that can be accessed.
Remove checkmarks from the apps that you don't want to be accessed.
4. Tap the switch to ON next to Guest mode.
Note: If your unlock sequence is already set to one of Knock Code, Pattern, PIN or password, you will
need to enter it to be able set the guest mode unlock method.
Use Guest Mode
After you‟ve set up and enabled Guest mode, lock the screen so that you can enter your Guest mode
pattern. The Guest mode Home screen is displayed with only the apps you‟ve selected for guest access.
To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: The Guest mode switch will be automatically turned off if your lock sequence is changed.
Otherwise, manually disable it if you no longer want to allow guest access.
Hardware Key Control Mode
If your phone display is damaged or broken, you can answer an incoming call, end a call, or turn off an
alarm using the hardware keys.
1. Turn your phone off.
2. Press and hold the Power/Lock Button and the Volume Buttons at the same time
for more than 6 seconds to enter the Hardware key control mode.
3. Press the Volume Buttons to scroll to the desired option, then press the Power/Lock
Button to confirm.
Answer call: Press both Volume Buttons at the same time.
Stop alarm: When an alarm rings, press and hold the Volume Up Button to stop the alarm.
Note: If you use your phone with a broken display glass, your phone can break even more or you can be
injured. Make sure to visit the LG authorized service center to get your phone repaired.
Battery and Charger
Sprint-approved or LG-approved batteries and accessories can be found at Sprint Stores or through LG,
or call 1-866-866-7509 to order. They‟re also available at www.sprint.com.
Phone Basics 14
Battery Capacity
Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 24 hours of continuous digital talk time.
When the battery reaches 2% of its capacity, the battery icon blinks. When there are approximately two
minutes of talk time left, the phone can sound an audible alert and then turn off.
Note: Long backlight settings, searching for service, using vibrate mode, browser use, and other variable
may reduce the battery‟s talk and standby times.
Tip: Watch your phone's battery level indicator and charge the battery before it runs out of power.
Charge the Battery
Keeping track of your battery's charge is important. If your battery level becomes too low, your phone
automatically turns off and you will lose any information you were just working on.
1. Connect the charging adapter and USB cable as shown; the LG logo on the charging adapter
should face toward you.
2. Plug one end of the USB cable into the phone's Charger/Accessory Port and the other end into
an electrical outlet. The charge time varies depending upon the battery level.
Battery Temperature Protection
Though extremely rare, if the battery becomes overheated, the phone will automatically turn off.
Charge with USB
You can use your computer to charge your phone. To be able to charge with the USB cable, you need to
install the necessary USB drivers on your computer first. Connect one end of the USB cable to the
Charger/Accessory Port on your phone and connect the other end to a USB port on your computer. It is
best to use the rear USB port when connecting to a desktop computer. The USB hub should be powered
by an external power source.
Note: Low-power USB ports are not supported, such as the USB port on your keyboard or bus-powered
USB hub.
The LG USB Driver is downloadable from the following site: http://www.lg.com/us/ > Select SUPPORT. In
the Search box next to SEARCH PRODUCT SUPPORT, enter the model name or name and click
SEARCH. Click the model. On the PRODUCT SUPPORT page, click on Software Update & Drivers.
Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary
power consumption of the charger.
Phone Basics 15
Extend Your Battery Life
You can extend your battery's life between charges by turning off features that run in the background.
You can also monitor how applications and system resources consume battery power.
● Reduce the amount of time your backlight is on.
● Turn Bluetooth off when not in use.
● Turn Wi-Fi off when not in use.
● Deactivate the GPS when not needed. Most applications using this function will periodically query
the GPS satellites for your current location; each query drains your battery.
●Do not wait until your battery is completely depleted before charging your phone. Repeating this
process of a complete discharge and recharge can over time reduce the storage capacity of any
battery.
● Turn off Automatic application sync.
● Check the Running Services and close any unnecessary applications.
Note: If you accidently press the Power/Lock Button while the device is in your pocket, the screen will turn
off automatically in order to save battery power.
Battery Charge Level
■ Tap > > Settings > About phone > Battery.
The battery status (charging or discharging) and level (as a percentage of fully charged) are displayed.
Monitor and Control Battery Use
The Battery use screen shows which applications consume the most battery power. You can also use it to
turn off applications that you‟ve downloaded, if they are consuming too much power.
■ Tap > > Settings > About phone > Battery > Battery use.
Tap any of the listed items for more options.
Phone Function Keys
Your phone comes equipped with three main function buttons that can be used on any screen to access
added functions.
Recent Apps Key
The Recent Apps Key allows you to view your most recently-used apps and also displays an available
menu function for the current screen or application. When on the Home screen, touch and hold to
view the following options:
●Add apps & widgets allow you to add apps and widgets to the Home screen.
Phone Basics 16
●Home screen settings provides direct access to the phone's Home screen settings menu. (See
Home Screen.)
●Lock screen settings provides direct access to the phone's lock screen settings menu. (See
Lock Screen.)
●System settings provides quick access to the phone's Settings menu. (See Settings.)
Work with Menus
There are two Android menu types, Options menus and Context menus.
Options Menus
Options menus contain tools that apply to the activities of the current screen or application, not to any
specific item on the screen. To open the available options menu, touch and hold or tap .
Note: Not all applications have Options menus; if you touch and hold on a screen that has no
Options menu, nothing will happen.
Context Menus
Context menus contain options that apply to a specific item on the screen. To open a Context menu,
touch and hold an item on the screen. Not all items have Context menus. If you touch and hold an item
that has no Context menu, nothing will happen.
Phone Basics 17
Select Menu Items
To select a menu or option, simply tap it. If there are more menus/options than can fit in a screen, slide
the screen up to display more menus/options.
For example, to set the phone to play tones when dialing numbers on the dial pad:
1. Tap > > Settings.
2. Tap Sound.
3. Slide the screen up to display more menus.
4. Tap Sound effects.
Notifications Panel
Notification icons report the arrival of new messages, calendar events, alarms, as well as ongoing events,
such as when you are on a call.
When you receive a notification, text appears briefly and the notification icon will be displayed in the
Status Bar. For descriptions of the various notification icons, see Status Bar.
You can open the Notifications Panel to view a list of all recent notifications. Depending on your settings,
you may hear a notification sound and the phone may vibrate.
Note: Adjusting sound volume and other general notifications settings is described in Sound Settings.
Applications whose activities produce notifications, such as Gmail and Google HangoutsTM, have their
own settings, which you can use to configure whether, and how, they send notifications. See the sections
on those applications for details.
Open Notifications
■ Touch and drag the Status Bar to the bottom of the screen.
Phone Basics 18
The Notifications Panel displays the Quick Settings and a list of your current notifications, organized into
ongoing and event-based notifications.
Respond to Notifications
1. Open the Notifications Panel. Your current notifications are listed in the panel, each with a brief
description.
2. Tap a notification to view it. The Notifications Panel will close and the application that
corresponds to your response will open.
For example, new voicemail notifications dial your voicemail box, and network disconnect notifications
open the list of configured networks so you can reconnect.
Clear Notifications
1. Open the Notifications Panel.
2. Tap at the top right of the panel.
All event-based notifications will be cleared; ongoing notifications will remain in the list.
Close Notifications
■ Touch and drag the tab at the bottom of the Notifications Panel to the top of the screen.
– or –
■ Tap . (The panel will also close when you tap a notification.)
Home Key
The Home Key takes you back to your default Home screen canvas (of the 7 total available canvases).
Tap to access your main Home screen.
Note: Touch and hold to access Google Now.
Back Key
The Back Key returns you to the previously active screen. If the on-screen keyboard is currently open, the
Back Key closes the keyboard.
Note: Touch and hold to access Dual window.
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a single touch
and to easily scroll through long lists. Simply slide up and down through the display with your fingertip.
Your touchscreen provides an excellent way to interact with and use your Android phone. With the touch
of your finger, you can access available applications, make menu selections, and access data saved to
Phone Basics 19
your phone. The following terms are used for describing the different available actions using the
touchscreen:
● Tap: A single finger tap selects items, links, shortcuts and letters on the on-screen keyboard.
● Touch and hold: Touch and hold an item on the screen by touching it and not lifting your finger
until an action occurs. For example, to open a contact„s available options, touch and hold the
contact in the Contacts list until the context menu opens.
●Drag: Touch and hold an item for a moment and then, without lifting your finger, move your finger
on the screen until you reach the target position. You can drag items on the Home screen to
reposition them, as described in Add and Remove Widgets on the Home Screen, or drag the
Notifications Panel open, as described in Notifications Panel.
●Swipe or slide: To swipe or slide, quickly move your finger across the surface of the screen,
without pausing when you first touch it (so you don„t drag an item instead). For example, you can
slide the screen up or down to scroll through a list, or browse through the different Home screens
by swiping from left to right (and vice versa).
●Double-tap: Double-tap to zoom on a web page or a map. For example, quickly double-tap a
section of a web page to adjust that section to fit the width of the screen. You can also double-tap
to zoom in and out when taking a picture (using the Camera), and when using Maps.
●Pinch-to-Zoom: Use your index finger and thumb in a pinch or spread motion to zoom in or out
when using the Browser, Maps, or browsing pictures.
● Rotate the screen: From many applications and menus, the orientation of the screen adjusts to
the phone„s physical orientation. (See Change the Screen Orientation.)
Your Home Screen
The Home screen is the starting point for many applications and functions, and it allows you to add items
like application shortcuts, or Google widgets to give you instant access to information and applications.
This is the default canvas and accessible from any menu by tapping .
Home Screen
On the Home screen, you can view Quick Keys at the bottom of the screen. The Quick Keys and
application icons provide easy, one-tap access to the functions you use the most.
Phone Basics 20
To return to the Home screen:
■ Tap at any time, from any application
Extended Home Screen
The operating system provides multiple Home screen canvases to provide more space for adding icons,
widgets, and more.
■ Slide your finger left or right across the Home screen. The default canvas is in the center with 2
extension canvases on either side of it. (For more information on sliding, see Touchscreen
Navigation.)
Phone Basics 21
Use the Applications Key
All of your phone‟s applications are located within the Applications screen. This key accesses shortcuts to
your currently available applications.
Note: The Applications screen houses all default and downloaded applications (installed from Play Store).
1. Tap > to open the Applications screen.
To close the Applications screen, tap .
2. Scroll left or right through the list and tap an icon to launch the associated application.
Applications: How to View, Open and Switch
All of the applications on your phone, including any applications that you downloaded and installed from
Play Store or other sources, are grouped together on one Applications screen that you access from your
Home screen. If you have more applications than you can currently see on the Applications screen, slide
the screen left or right to view more.
The Applications screen contains all of the phone's applications (though not downloaded widgets and
other downloaded material that isn't an application), including the Clock, Browser, Calculator, Camera,
Play Store, YouTube, Voice Search, and much more.
Open the Applications Screen
■ Tap .
Close the Applications Screen
■ Tap .
Note: The Applications screen closes automatically when you tap an icon to open its application.
Dragging an icon onto your Home screen also closes the Applications screen automatically.
Phone Basics 22
Open and Switch Applications
Multi-tasking is easy with Android™. Opened applications can keep running in the background when you
open another application. There‟s no need to quit an application before opening another. You can easily
switch among several opened applications. Android manages each application, pausing and starting them
as needed to ensure that unused applications don‟t waste your phone's resources.
To open an application:
■ Simply tap its icon on the screen.
Tip: You can customize your Home screen with shortcuts to the applications you use most often.
Applications are located on the Applications screen, but you can add an application shortcut to your
Home screen for faster access. No matter where the icon is, on the Applications screen or your Home
screen, just tap it to open and use it. See Add Application Icons to the Home screen for more information.
1. Tap and tap the icon for the other application you want to open.
– or –
Simply tap the icon if the application you want is already on your Home screen.
To switch between multiple applications:
1. Touch . A list of previews of applications that you‟ve used recently is displayed.
2. Tap the application icon you want to open.
– or –
Tap to return to the current application.
Note: Swipe any application preview to remove it from the recently used apps screen. Pinch in and out to
change the view type.
Add Application Icons to the Home Screen
Customize your Home screen with shortcuts to the applications you use most often.
1. Tap > .
2. Touch and hold the application icon you want to add to your Home screen.
3. Lift your finger to place the app on your Home screen, or drag the icon to where you want it on
the screen, then lift your finger.
Phone Basics 23
Applications
Icon
Description
Google – Access the Google applications.
Box – Access, manage and share your files easily from the cloud.
Browser – Launches the browser.
Calculator – Launches the Calculator application.
Calendar – Launches the Calendar application that can sync to either your
Google or Outlook® work calendar. Events can only be synched to a managed
account.
Camera – Launches the Camera.
Chrome – Launches the Chrome web browser.
Clock – Access the Clock application.
Contacts – Displays the Contacts that can be synchronized with your phone
from either your Google or Outlook account. Contacts can only be synched to a
managed account.
Downloads– Launches the Downloads application where you can view, reopen,
or delete what you've downloaded.
Email – Provides access your POP3, IMAP, and Exchange Server (Outlook)
email accounts. Also provides access to your Gmail account.
File Manager – Allows you to manage files.
Gallery – Displays a Gallery of camera images and video saved on your phone.
The following is a listing of the default applications available on your phone.
Phone Basics 24
Icon
Description
Lookout Security – Lookout Security provides mobile device-specific security
features that are coupled with a minimal performance hit. Lookout Mobile
Security provides key security options that are unique to the mobile market.
Along with the antivirus and anti-malware tech, there's a lost and stolen phone
locator service, an application privacy adviser, and a backup service.
Lumen Toolbar – The Lumen Toolbar enhances your browsing experience by
providing contextual tools and quick access to your favorite content.
Maps – Launches a dynamic map that helps you find local businesses, locate
friends, view maps and get driving directions.
Messaging – Provides access to your text and multimedia messages.
Music – Launches the Music Player.
Phone – Accesses the dial pad to make calls.
Play Store – Browse, search for, and download applications on the Play Store.
QuickRemote – Launches the QuickRemote app, which allows you to use your
phone as a remote control.
QuickMemo+ – Allows you to write a memo.
Settings – Accesses the phone„s Settings menu.
Sprint ID - Accesses the Sprint ID application and allows you to download ID
packages to personalize your phone.
Sprint Zone – Access your Sprint account, get device information and help, find
recommended apps, and more.
Tasks – Allows you to create a task and to synchronize with MS Exchange
account.
ThinkFree Viewer – Launches the ThinkFree Viewer application so that you can
view document files on your phone.
Phone Basics 25
Icon
Description
Update Center – Launches the Update Center, which allows you to manage
apps.
Voice Command – Allows you to perform various actions by speaking.
Voice Recorder – Launches Voice Recorder application and lets you record and
play the sound files.
Voicemail – Launches visual voicemail.
Weather – Launches the Weather application.
Wi-Fi Calling - Allows you to make and receive calls via a Wi-Fi network.
YouTube – Launches the YouTube application.
Note: The Email application can access both Exchange Server-based email (such as Work email) and
other Internet-based email providers such as Yahoo! and Gmail.
Customize Your Home Screen
You can customize your Home screen when you do the following.
● Create Shortcuts
● Add Widgets
● Create Contact shortcuts
● Change the Background (Wallpaper)
● Customize Application Icons
Create Shortcuts
Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact, activate a
feature, action, or launch an application.
To add a shortcut from the Applications screen:
1. Tap to access the Home screen.
Phone Basics 26
2. Select a location (canvas) for your new shortcut by scrolling across your available canvases until
you reach the desired one. (See Extended Home Screen.)
3. Tap to reveal all your current applications. By default, the applications are listed in a grid view.
4. Scroll through the list and locate your desired application.
5. Touch and hold the on-screen icon. This creates an immediate shortcut of the selected icon and
closes the Applications screen. The new shortcut then appears to hover over the Home screen.
Note: The same shortcut can be added to any of the available canvases (Home or Extended). The
application you add to the canvas will still appear within the Applications screen.
6. While holding the on-screen icon, position it on the current canvas. Once complete, release the
screen to lock the shortcut into its new position.
To add a shortcut via the Home screen:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap either Apps or Widgets.
4. Touch and hold a selection from the list and drag it to your Home screen.
To delete a shortcut:
1. Tap to access the Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current screen.
3. Drag the icon over Remove and release it.
Add and Remove Widgets on the Home Screen
Widgets are self-contained applications that can be accessed through your Applications screen or on the
Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen application.
To add a Widget:
1. Tap to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap the Widgets tab.
4. Touch and hold an available Widget and drag it to your current screen.
To remove a Widget:
1. Go to the Home screen canvas on which the widget is located.
Phone Basics 27
2. Touch and hold the widget. This unlocks it from its location on the current screen.
3. Drag the widget over Remove and release it.
This action does not delete the Widget. It just removes it from the current canvas.
To place a Widget onto a different screen:
1. Touch and hold the widget you want to move.
2. Drag the widget to the edge of the screen (the left side if moving to a screen located on the left,
right side if moving to a screen located on the right).
3. After about one second, the current screen will change. Repeat until you get to the desired
screen.
Change the Phone's Wallpaper
You can select and assign your phone's background wallpaper.
1. Tap > > Settings > Home screen > Wallpaper.
– or –
Touch and hold an empty spot on the Home screen, then tap the Wallpapers tab.
2. Tap Gallery, ID Wallpapers, Live wallpapers, Multi-photo, Photos, or Wallpaper gallery.
Gallery to use a picture saved on your phone as a wallpaper. You can crop the picture before
setting it as a wallpaper.
ID Wallpapers to open the available wallpapers that were included in your Sprint ID pack.
Live wallpapers to open a list of animated wallpapers installed on your phone. Live
wallpapers can be animated or even interactive. More Live wallpapers are available in the
Play Store.
Multi-photo to combine and use pictures saved on your phone as a wallpaper. You can crop
the picture before setting it as a wallpaper.
Photos to use the Photos app and set a picture saved on your phone as a wallpaper. You
can crop the picture before setting it as a wallpaper.
Wallpaper gallery to use a default wallpaper from the wallpaper gallery.
3. Depending on the type of wallpaper, tap Crop, Set wallpaper or Apply.
Customize Applications Icons on the Home Screen
You can create your own custom application icon(s) using the images in your Gallery. Your customized
application icon(s) are only applied to icons on your Home screen. The Applications screen is not affected.
Phone Basics 28
1. Touch and hold an application icon until it‟s unlocked from its current position. Then drop it on the
screen. The editing icon will appear in the upper right corner of the application.
2. Tap the application icon again and select a preloaded icon sign.
– or –
Tap the Add new to create a new icon using images from the Gallery.
Access Recently-Used Applications
Your phone keeps a running list of your most recently used applications.
1. Tap to open the recently-used applications window.
2. Tap an icon to open the related application.
Phone Basics 29
Home Screen Clean View
You can see the wallpaper without items on the Home screen by pinching out. Pinch in or tap to
see applications and widgets again.
Quick Access
To view the quick access items, touch anywhere in the front key area and drag up. The following options
are available: Voice Mate, Google Now, and QuickMemo+.
Change the Screen Orientation
This phone is capable of changing the orientation of screen content when the orientation of the phone
itself has changed. The phone‟s built-in accelerometer senses movement and changes its
angle/orientation. Note that some of the screens, applications and widgets do not support orientation
changes.
The automatic screen orientation feature can be manually enabled to change the orientation for all
enabled screens when rotation is detected.
Note: An example of a screen that automatically re-orients by moving the phone is the Messaging screen.
This only requires you turn the phone to a horizontal position.
1. Tap > > Settings > Display.
Phone Basics 30
2. Tap Auto-rotate screen to enable (a blue checkmark displays) or disable the screen auto-
Icon
Status
Signal Strength – Shows your current signal strength (the more bars there are,
the stronger the signal is).
No Service– Your phone cannot find a mobile network.
Sprint SparkTM enhanced LTE network (data service) is available.
Sprint Spark enhanced LTE network (data service) in use.
3G/1x Connected – Indicates that 3G/1x data service is available.
3G/1x In Use – Indicates that 3G/1x data service is in use.
Wi-Fi Connected – Indicates that Wi-Fi is in use.
Bluetooth On – Indicates that Bluetooth is on.
Location On – Indicates that Location is on.
Roaming – Your phone is “roaming” off the Nationwide Sprint Network.
CDMA Roaming – Indicates that thephone is roaming.
Airplane Mode – Indicates that the phone is in Airplane Mode.
rotation.
Status Bar
The Status Bar appears at the top of the screen. It displays icons indicating that you‟ve received
notifications (on the left) and icons indicating the phone‟s status (on the right), along with the current time.
If you have more notifications than can fit in the Status Bar, the icon prompts you to open the Status
Bar to view them all. (See Notifications Panel.)
The following list identifies the symbols you‟ll see on your phone's display screen:
Status Icons
Phone Basics 31
Icon
Status
Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds
are silenced.
Ringer Silenced – Indicates that all sounds are turned off.
Very Low Battery – Indicates that the battery is very low.
Low Battery – Indicates that thebattery is low.
Battery Drained (40%) – Indicates that thebattery is partially drained.
Battery Full – Shows your current battery charge level. (Icon shown is fully
charged.)
Battery Charging – Indicates that thebattery is charging.
Alarm Clock – Indicates that an alarm is set.
NFC Activated – Indicates that NFC is activated.
Icon
Notification
New Gmail Message – Indicates a new Gmail message.
New Email – Indicates a new Email message.
New Text or Multimedia Message – Indicates thatyou have received a new
text or multimedia message.
New Hangouts Message - Indicates a new Hangouts Message.
Problem With Text Or Multimedia Message Delivery – Indicates a text or
multimedia message is undeliverable.
Notification Icons
Phone Basics 32
Icon
Notification
New Voicemail – Indicates thatyou have received a new voicemail message.
Upcoming Event – Alerts you to an upcoming event.
Data Is Syncing – Application sync is active and synchronization is in progress
for Gmail, Calendar, and Contacts.
Problem With Sign-In Or Sync– There has been an issue with your connection
to the Google server, or you were not properly signed into your account. In order
to use Google application or sync features, you must set up and sign into an
active Google Account.
Full Storage – Indicates that storage is full.
USB Connected – The phone has detected an active USB connection.
More Notifications Not Displayed – Indicates that there are more notifications
which are not displayed in the Status Bar.
Call In Progress – Indicates that a call is in progress.
Call In Progress Using Bluetooth Headset – Indicates that a call is in progress
using the Bluetooth headset.
Call Being Forwarded – Indicates that a call is being forwarded.
Call On Hold – Indicates that a call is on hold.
Missed Call – Indicates that you have missed calls.
Uploading Data – Indicates that your phone is uploading data.
Downloading Data – Indicates that your phone is downloading data.
Download Finished – Indicates that a download is complete.
Phone Basics 33
Icon
Notification
Connected To VPN – Indicates that the phone is connected to a Virtual Private
Network.
Disconnected From VPN– Indicates that the phone is disconnected from the
Virtual Private Network.
Song Is Playing – Indicates that a song is playing.
Carrier Data – Data use threshold approaching or exceeded.
TTY – Indicates that your phone is operating in TTY mode.
Hotspot Active – Indicates that Portable Wi-Fi hotspot is active.
Enter Text With the On-screen Keyboard
The on-screen keyboard displays automatically when you tap a text entry field. To manually display the
keyboard, simply tap a text field where you want to enter text.
By default, there are 3 methods to enter text: QWERTY keyboard, Phone keyboard, and Handwriting.
To change the keyboard between QWERTY keyboard and Phone keyboard.
1. Tap on the keyboard.
2. Tap Input language and keyboard layout, then tap next to the desired input language.
3. Tap the desired keyboard type and tap repeatedly to go back to the entry screen.
Phone Basics 34
QWERTY Keyboard
1. Tap a text field where you want to enter text.
2. Enter the desired text.
To enter numbers or symbols, tap
To enter letters again, tap .
Phone Basics 35
Note: If you do not want the screen to change orientations automatically, uncheck the Auto-rotate screen.
Tap > > Settings > Display and select Auto-rotate screen.
3. When you have finished typing, tap to close the keyboard.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
– or –
To select all the text, tap Select all in the context menu.
To cancel the selection, simply tap unselected text or empty area.
3. Tap Cut or Copy in the context menu.
4. Please the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap Paste. The text that you pasted also remains in the phone's
memory (temporarily), so you can paste that same text in another location.
Move Cursor Using Space Bar
Touch and hold the Space Key and slide your finger to the left or right to move the cursor.
Phone Basics 36
Enter Suggested Word Using Gesture Control
Enter text on the keyboard and the related word suggestions appear. Flick upward on the left to select the
left-side suggestion. Flick upward on the right to select the right-side suggestion.
Split Keyboard Using Gesture
The split keyboard feature allows you to use both hands to type while in landscape view. Each half of the
keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and slide them
outwards in opposite directions.
Phone Basics 37
To change the keyboard height:
Adjust height of keyboard to show more of the screen and to control keyboard more easily.
1. Tap > Keyboard height and layout > Keyboard height.
2. Drag the blue bar to adjust the keyboard height.
To change the bottom row keys:
Touch and drag to add or delete keys or change the order.
1. Tap > > Settings > Language & input > LG Keyboard > Keyboard height and layout > Bottom row keys.
2. Drag to add or delete keys or change the order.
Note: Only QWERTY, QWERTZ, and AZERTY keyboards can be customized. This function does not
support some languages.
Phone Basics 38
Phone Keyboard
To enter text, tap the key labeled with the desired letter until it appears on the screen. For example, tap
once for "a", twice for "b", or three times for "c".
Phone Basics 39
Handwriting
Write the text with your fingertip. The touchscreen converts your movements into characters. To access
handwriting mode, touch and hold (or whichever key is displayed), then tap .
Search Your Phone and the Web
You can search for information on your phone and on the web using the Search application. Some
applications, such as Gmail, Contacts, and Browser have the ability to search contents within those
specific applications. You can conduct the search by typing in the search terms or saying what you‟re
looking for. Typing can be useful because the search application can provide suggestions so you don‟t
necessarily have to type out your full request.
Phone and Web Search Using Text Entry
You can search on your phone and on the web by entering text.
1. From the Home screen, tap the Search Widget . (For information on how to add widget,
see Add and Remove Widgets on the Home Screen.)
Phone Basics 40
2. Enter the text you're searching for in the search field.
You can use the Search preferences to configure some aspects of Google web search (for
example, whether it makes suggestions below the search field as you type), and what phone
features you want to include in searches.
To access these settings, touch and hold > Settings.
3. Tap to search for the entered text.
– or –
If what you want to search for appears in the suggestions list, tap that item to conduct the search.
4. If the phones asks you to select which browser to use, tap your preference. Then, make sure that
the Use as default app check box is selected to keep this preference setting.
Phone Basics 41
Phone and Web Search Using Voice Command
You can search on your phone and on the web by voice command.
■ From the Home screen, tap the on the Google Search Widget.
For more information on Google Search, touch and hold > Help from the Google search screen.
Using Clip Tray
Easily access the contents you stored in the Clip Tray whenever and wherever you want. You can copy
images or texts and keep them in the Clip Tray. Then, you can paste them whenever and wherever you
want.
● Tap and hold text and images while editing them and tap Clip Tray.
● Tap and hold a text input field and select Clip Tray. You can also access the Clip Tray by tapping
and holding , then tapping .
Note: You can save up to 20 items in the Clip Tray.
In Clip Tray, tap and tapping an item then select Done to delete them.
This function may not be supported in the downloaded apps.
Text Link
Text Link recommends apps related to text in messages or to other text you‟ve selected. It connects
directly to the Calendar, Contacts, Phone, Messaging, Email, Browser, Maps, YouTube, Calculator, and
more.
Note: If your phone is set to English or Spanish, Text Link performs more functions than in other
language settings.
Overly long sentences are subject to limitations.
Arithmetic operators (such as +, -, * and /) start the Calculator.
If Text Link is not linked to an app, the Browser can be used for searching.
To use Text Link:
Phone Basics 42
● Tap a message bubble with the icon.
● Highlight text on a webpage or emails and select Text Link.
● Tap Share and select Text Link.
Phone Basics 43
Phone Calls
With the Sprint National Network and your phone, you can enjoy clear calling across the country.
HD™ Voice
Your phone is also HD Voice enabled, which means you can enjoy unparalleled voice quality in areas
with HD Voice service. Experience the crystal clear difference of HD Voice from Sprint on calls between
Sprint customers each using an HD Voice enabled phone while in areas with available HD Voice service.
Note: HD Voice service is available in select markets. Visit sprint.com/coverage for more information.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most "traditional" way to place a call is by using the phone's dialer screen.
1. Tap > .
2. Enter a phone number using the on-screen dialpad and tap .
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
Phone Calls 44
You can open other applications during a call. The will appear in the Status Bar while the
call is underway.
Press the Up/Down Volume Buttons to adjust the call volume.
Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone,
and for other options, as described in In-Call Options.
3. Tap to end the call.
Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate the
call entry and tap .
You can also make calls from your Contacts list and from the Call logs.
Dialing Options
After entering numbers with the dialpad, you can use the following dialing options.
Tap to view the following options when you entered any numbers:
●Add to Contacts: Tap to add the entered number as a new contact or to an existing contact entry.
(See Save a Phone Number.)
● Speed dial: Tap to access the speed dials list. (See Set Up Speed Dialing.)
● Add 2-sec pause: Enter digits and select this option to introduce a two-second pause before the
following sequence of digits is dialed by the phone. (See Dial and Save Phone Numbers With
Pauses.)
●Add wait: Enter digits and select this option to have the phone dial the preceding set of digits first,
and then dial the following sequence of digits when you tap Yes on the pop-up screen. (See Dial
and Save Phone Numbers With Pauses.)
●One-handed operation: Allows you to dial a phone number using one hand. Tap to switch to
the right-hand dialpad and to switch back to the left-hand dialpad.
● Edit tabs: Allows you to select which tabs to display and rearrange the order.
● Call settings: Tap to access the Call settings screen. (See Call Settings.)
● Enable Wi-Fi Calling: Tap to enable the Wi-Fi Calling feature.
Missed Call Notification
A missed call icon displays when you do not answer a call. When you do not answer an incoming call,
is displayed in the Status Bar.
1. Touch and drag the Status Bar to the bottom of the screen to open the Notification Panel.
Phone Calls 45
2. Tap the missed call notification. The Call logs screen will be displayed. To dial the phone number,
tap .
Wi-Fi Calling
You can make and receive calls via a Wi-Fi network. Wi-Fi Calling is an excellent solution for coverage
issues in and around the home or wherever cellular coverage is limited.
When Wi-Fi Calling is enabled, all incoming and outgoing calls will be made via your Wi-Fi network.
Minutes used while connected to the Wi-Fi network count against your available rate plan minutes.
1. Tap > > Wi-Fi Calling.
2. Tap next to Wi-Fi Calling to turn it on.
3. Select a Wi-Fi Network and Follow the instruction to activate Wi-Fi Calling on your phone.
Important! If you are in an active Wi-Fi call and go out of range of your Wi-Fi network, the call will be
dropped.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone's screen is locked or your account is restricted.
Note: When you place an emergency call, your phone automatically enters Emergency mode.
To call the 9-1-1 emergency number when the phone's screen is locked with a screen lock:
1. Touch and hold for 2 seconds.
2. Tap next to the 9-1-1 entry to place the call.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Wake Up the Screen.
2. Tap > .
3. Tap .
Enhanced 9-1-1 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911
emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature
of your phone seeks information to calculate your approximate location. Depending on several variables,
including availability and access to satellite signals, it may take up to 30 seconds or more to determine
and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not be
equipped to receive GPS location information from your phone.
Phone Calls 46
In-Call Options
Once you initiate a call, you will see these on-screen options.
● Add call to initiate a 3-way call.
● End to end the call.
● Dialpad to display the dialpad.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to conduct the
call via the Bluetooth headset for hands-free conversation. For details about pairing the phone
with a Bluetooth headset, see Pairing Bluetooth Devices.
Note: When using the Bluetooth headset during a call, the Ongoing Call notification icon is blue in the
Status Bar.
●Mute to mute the microphone during a call. The Mute button lights up to indicate the microphone
is muted. To unmute the microphone, tap Mute again.
●Speaker to turn the speakerphone on or off. The Speaker button lights up to indicate that the
speakerphone is on.
WARNING: Because of higher volume levels, do not place the phone near your ear while using the
speakerphone.
Dial and Save Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or
credit card billing numbers.
There are two types of pauses available on your phone:
● 2-Second Pause automatically sends the next set of numbers after two seconds.
● Hard Pause (Wait) sends the next set of numbers when you tap Yes on the pop-up.
Note: You can have multiple pauses in a phone number and combine two-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Tap > Add 2-sec pause or Add wait.
3. Enter the additional numbers.
4. Tap to dial the number.
– or –
Tap > Add to Contacts to save the number in your Contacts.
Phone Calls 47
Note: When dialing a number with a hard pause (Wait), tap Yes on the pop-up to send the next set of
numbers.
Dial From the Contacts List
You can dial directly from your Contacts list.
1. Tap > > Contacts.
– or –
Tap > > Contacts.
2. Find a contact to call and tap it to view the contact's information, then tap next to the desired
number.
Use Direct Dialing
With Direct Dialing, you are able to directly save a contact to your Home screen.
1. Touch and hold an empty area on a Home screen.
2. Tap the Widgets tab.
3. Scroll right and tap Direct dial.
4. Tap a contact from your Contacts List. The contact will appear on your Home screen.
To use Direct Dial:
■ Simply tap the contact on the Home screen.
Plus (+) Code Dialing
When placing international calls, Plus Code Dialing automatically enters the international access code for
your location (for example, 011 for international calls made from the U.S.).
1. In the Dial screen, touch and hold until you see a “+” on the display screen.
2. Dial the country code and phone number and then tap . The phone automatically prepends
the access code for international dialing, followed by the country code and phone number.
Receive Phone Calls
When you receive a phone call, the Incoming Call screen opens with the caller ID and any other available
information (such as the caller's name, if saved in the Contact‟s list). The most recent incoming calls are
recorded in the Call logs. (See Call Logs.)
Answer an Incoming Call
■ Swipe in any direction.
Phone Calls 48
■ If Answer an incoming call is activated in the Gestures setting, bring the phone to your ear.
If you were already on a call, the first call is placed on hold while you answer the new call. To silence the
ringer of an incoming call, press the Volume Down Button.
Your phone notifies you of incoming calls in the following ways:
● The phone rings or vibrates.
● The backlight illuminates.
● The screen displays an incoming call message.
Reject an Incoming Call
■ Swipe in any direction.
The caller is sent directly to your voicemail box to leave a message.
Answer a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges when making or receiving calls
while outside the Nationwide Sprint Network. Please see Roaming Settings for more information about
roaming.
■ Tap Yes to answer the call. (See Roaming Guard for additional information.)
Note: When your phone is off, calls go directly to voicemail.
End a Call
■ Tap .
– or –
If you opened other applications while on a call:
1. Touch and drag the Status Bar to the bottom of the screen.
2. Tap End call.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find the exact
message you are looking for without having to listen to every voicemail message first. This new feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
Phone Calls 49
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional Sprint
voicemail. You should set up your Sprint voicemail and personal greeting as soon as your phone is
activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone
is in use or turned off.
Note: To set up your traditional voicemail box, see Set Up Voicemail.
1. Tap > > Voicemail.
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
3. When prompted to enter information, enter your numeric responses.
Important: Voicemail Password – Sprint strongly recommends that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the
voicemail services.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap > > Voicemail.
2. Tap a message to review it. The following is a description of the features available while
reviewing a voicemail message.
Timeline provides a visual timeline for the current message. Touch and drag this
bar to scrub through the message to different points.
• Tap to pause the playback, tap to resume.
• Speaker Off/On to turn the speakerphone on or off during playback. If the
speakerphone feature was enabled within the Voicemail Settings menu, the
speakerphone will always be automatically enabled during voicemail playback.
Call to call the person that left the message.
Delete to delete the message.
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Share to share the selected message using your favorite services like Email, Messaging,
and others.
Menu to access Archive, Settings, Help or Send feedback.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
1. Tap > > Voicemail.
2. Swipe your finger left or right to display the next or previous message. It will begin playing
automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next
or previous message before you're finished listening to the current one.
Visual Voicemail Options
Use the Menu Key to access and configure your Visual Voicemail options.
1. Tap > > Voicemail.
2. From this initial screen, you can:
Tap to compose a new voicemail message.
Tap Inbox to view the voicemail messages in other folder: Inbox, Trash, Archive.
Tap to access Search, Settings, Help, and Send feedback.
Tap to play all new messages.
Tap to select multiple messages to delete, save, or mark as unread/read.
Tap to subscribe to a monthly subscription of Premium Visual Voicemail.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. Tap > > Voicemail.
2. Tap > Settings and select from the following:
Manage subscription to subscribe and unsubscribe from the visual voicemail premium
monthly subscription service. This may take a minute.
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Auto forward to email to send a copy of new messages to an email address of your choice.
Personalize voicemail to change your voicemail greeting for incoming calls and update
password.
Notifications to determine how your are notified of new voicemails. Set the notification
sound and vibrate option.
Transcription language to choose what language to transcribe messages to.
Delete messages to set Visual Voicemail to permanently delete messages from the Trash
folder after a specific number of days.
Display name to enter a name to identify yourself to people when replying or forwarding
messages.
Mobile advertising preferences to manage participation in the Mobile Advertising Program,
including enabling bonus app features.
Display ads to control whether ads display inside Voicemail. Turning ads off also disables
bonus features.
Speakerphone to automatically turn the speaker on or off.
Transcriptionsdisplayed to transcribe Voicemails from voice to text.
Themes to choose the type of theme used for the application.
View quick tips tutorial to view a visual tutorial about Visual Voicemail.
Help to see the Sprint visual voicemail help.
Send feedback to send some feedback to the Voicemail Feedback team.
Updates to search for an upgrade to your Visual message software.
About Voicemail to view build information about the current visual voicemail application.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. Tap > > Voicemail.
2. Tap > Settings > Personalize voicemail.
3. Tap OK to connect to the Sprint voicemail system. Follow the prompts to change your current
greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name attached to your voice messages.
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1. Tap > > Voicemail.
2. Tap > Settings > Display name.
3. Tap the text field and enter a new identifying name (used to identify you to recipients of your
voice messages).
4. Tap OK to save your information.
Use Visual Voicemail to Delete Your Messages
1. Tap > > Voicemail.
2. Touch and hold a voicemail entry from the list, select the messages to delete and tap .
– or –
Open a message and tap .
Voicemail (Traditional)
In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail service
accessed through the phone application.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically transfers all
unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Tap > .
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – Sprint strongly recommends that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new voicemail message.
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● By sounding the assigned ringer type.
● By displaying within the Notifications area of the Status Bar when new unheard voicemail
messages are received.
Note: When you are roaming off the Nationwide Sprint Network, you may not receive notification of new
voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area
code + your wireless phone number. When your voicemail answers, tap and enter your password.
Roaming rates apply when you access voicemail while roaming off the Nationwide Sprint Network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of new
messages only when it is turned on and you are in a Sprint service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional voicemail or
Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Tap > .
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Tap > > Voicemail.
2. Tap an entry to listen to the message.
Note: You are charged for airtime minutes when you are accessing your voicemail from your wireless
phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, tap the pound key on the phone ().
3. Enter your password.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of your
calling experience.
Caller ID
Caller ID allows people to identify a caller before answering the phone by displaying the number of the
incoming call. If you do not want your number displayed when you make a call, follow these steps.
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To permanently block your number, call Sprint Customer Service.
1. Tap > .
2. Tap .
3. Enter a phone number and tap .
Call Waiting
When you‟re on a call, Call Waiting alerts you of incoming calls by sounding a beep instead of a ring.
Your phone's screen informs you that another call is coming in and displays the caller‟s phone number (if
it is available).
To respond to an incoming call while you„re on a call:
■ Before accepting the incoming call, tap and drag one of the following on-screen options:
Answer to answer the new call. The first caller is placed on hold.
Decline to send the call to your voicemail box.
To switch back to the first caller:
■ From the In-Call options screen, tap Swap calls .
Tip: For those calls where you don‟t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you end
the call.
3-way Calling
With 3-Way Calling, you can talk to two people at the same time. When using this feature, the normal
airtime rates will be charged for each of the two calls.
1. Tap > .
2. Make your call to the first recipient.
3. Once you have established the connection, tap Add call.
4. Enter the second caller‟s phone number and tap or select a number from your Contacts.
(Your first call is automatically put on hold.)
5. When you‟re connected to the second party, tap Merge calls to combine both calls into a
single 3-way call. If one of the people you called hangs up during your call, you and the remaining
caller stay connected. If you initiated the call and are the first to hang up, all callers are
disconnected.
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Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Activate Call Forwarding
1. Tap > .
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap . You will hear a tone to confirm the activation of Call Forwarding and the call will end.
Deactivate Call Forwarding
1. Tap > .
2. Tap . You will hear a tone to confirm the deactivation and the call will
end.
Note: You are charged a higher rate for calls you have forwarded.
In-call Options
While you‟re on a call, you will see a number of onscreen options. Tap an option to select it.
● Add call to initiate a 3-way call.
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● End to end the current call.
● Dialpad to display the dialpad to enter additional numbers, for example, an extension or access
code.
For example: When you call your bank‘s 800 number, use your dialpad to enter your account
number and PIN.
●Speaker to route the phone’s audio through the speaker (On) or through the earpiece (Off).
Activate the speaker to route the phone‟s audio through the speaker. (You can adjust the
speaker volume using the volume buttons.)
Deactivate the speaker to use the phone‟s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
● Mute to mute the microphone during an active call. Tap again to unmute the microphone.
● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the
phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). For
details about pairing the phone with a Bluetooth headset, see Pairing Bluetooth Devices.
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call
icon ().
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap
it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker and shows ().
Tap during a call to display a list of additional in-call features. Tap an option to select it.
● Contacts: Display your contacts list.
● QuickMemo+: Open the QuickMemo+ app.
● Messaging: Opens the Messaging app.
● Voice enhancement: Enhances voice clarity in noisy environments so you can hear more clearly.
Set Up Speed Dialing
Your phone can store up to 99 phone numbers in speed dial locations.
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To assign a speed dial number to a contact:
1. Tap > > Contacts.
2. Touch and hold the contact whose phone number you want to store speed dial locations.
3. Tap Edit contact.
4. Tap .
5. Tap a desired speed dial location number from 2 to 99.
6. Tap Save.
Note: If you assign a number to an already in-use speed dial location, you will be prompted to confirm
that you want to replace the previous speed dial assignment.
Call Logs
The Call Logs tab of the phone application lists all recent incoming, outgoing, and missed calls. It offers a
convenient way to redial a number, return a call, or add a number to your Contacts.
Open the Call Logs
■ Tap > > Call logs.
Calls are listed in the Call logs tab, the most recent calls are located at the top of the list. Scroll down to
see older entries.
Note: Call logs record only calls that occur while the phone is turned on. If a call is received while your
phone is turned off, it will not be included in the call logs. If you return a call from the voicemail menu, it
will not be included in your phone‟s Call logs.
Call Logs Options
Tap an entry to view the date and time of the call and call duration. The following options are available:
● to make a call.
● to send a text message.
● to view the contact entry.
If several calls were made to one number or received by one number, the calls are displayed as one entry.
When you tap this entry, the individual call logs are opened.
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You can also touch and hold the entry to open a menu with more options, to communicate with that
contact in other ways.
● Add to Contacts (for entries not saved in Contacts) to save the number to Contacts.
● View contact (for entries saved in Contacts) to view contact information.
● Edit number before call to edit a number before you redial.
● Copy call number to copy the call number.
● Reject call to add to the call reject list.
● Delete call logs to delete all the call logs.
● Delete all logs of this number to delete all the logs of this number only.
Make a Call from the Call Logs
■ From the Call logs tap at the right of the entry.
Save a Number from the Call Logs
Touch and hold an entry and tap Add to Contacts.
1. Tap New contact.
– or –
Tap Update contact. Search for an existing contact name and tap an existing contact to add the
new number to that existing contact.
2. Enter as much information as you want. (For more information about creating and editing
contacts, see Get Started with Contacts.).
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Note: You cannot save phone numbers already in your Contacts or from calls identified as No ID or
Restricted.
Prepend a Number from the Call Logs
If you need to make a call from the Call logs and you are outside your local area code, you can add the
appropriate prefix by prepending the number.
1. Touch and hold an entry and tap Edit number before call.
2. Tap the area immediately to the left of the phone number and enter the prefix.
3. Tap to call the number.
– or –
Tap > Add to Contacts > New contact to save the amended number in your Contacts.
Clear the Call Logs
1. From the Call logs, tap > Delete all.
2. If you are certain you want to clear the Call logs, tap Yes.
– or –
Tap No.
Save a Phone Number
You can store phone numbers and contact entries in your phone. You can also synchronize them with
your Google Account, Microsoft Exchange account, or other accounts that support syncing contacts. (For
more information, see Get Started with Contacts.)
1. Tap > .
2. Enter a phone number and tap > Add to Contacts > New contact or Update contact.
Search for an existing contact name and tap an existing contact to add the new number to
that existing contact.
For more information about creating and editing contacts, see Get Started with Contacts.
Find a Phone Number
Your contacts are displayed alphabetically in a list. It is easy to search for a contact by name.
1. Tap > > Contacts.
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2. Scroll and search for the contact or start entering the name of the contact you‟re searching for in
the Search field. As you type, contacts with matching names will appear above the keyboard. You
can also scroll using the letters along the right side of the screen.
3. Tap a matching contact in the list to open its entry. To dial a number, tap .
Text-to-Speech
The text-to-speech feature allows the phone to provide a verbal readout of on-screen data such as
messages and incoming caller information (based on Caller ID).
Text-to-Speech Settings
1. Tap > > Settings > Language & input > Text-to-speech output.
2. Configure any of the following Text-to-Speech settings:
PREFERRED ENGINE: Choose which text-to-speech engine you prefer to use. Tap to
set various engine settings.
Speech rate: Allows you to adjust the rate at which the displayed text is spoken by the phone.
Choose from: Very slow, Slow, Normal, Fast, and Very fast.
Listen to an example: Plays a short example of what the text-to-speech feature will sound
like on your phone when activated.
Default language status: Displays the default language used for this feature.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Get Started With Contacts
Use the Contacts application to add, view, and communicate with your family, friends and acquaintances.
Access Contacts
■ Tap > > Contacts.
All of your contacts are displayed alphabetically in a list. If you have a new phone and haven't added any
contacts yet, the Contacts application will display hints on how to start adding contacts to your phone.
■ To add contacts shortcut to the Home screen, touch and hold an empty spot on one of the Home
screen canvases, and tap the Widgets tab. Swipe the widgets left or right until you find Contact
or Favorite contacts widget and select it.
The Contacts List
Learn how to view and navigate through your phone„s Contacts list.
■ Tap > > Contacts. You will see the Contacts list.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you„ll see a slider on the right when you„re flicking up or down the
list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
From the Contacts list, tap to display the following options.
● Delete: Allows you to delete contacts.
● Share: Allows you to share contacts.
● Send message: Allows you to send a message to a contact.
● Send email: Allows you to send an email to a contact.
● Speed dial: Allows you to add a speed dial to your contacts.
● Manage contacts: Allow you to manage the options (Copy contacts, Import/Export, Join
contacts).
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● Edit tabs: Allows you to edit the tabs, including rearranging them.
● Settings: Allows you to set various contact settings.
Add a Contact
You can add contacts on your phone and synchronize them with the contacts in your Google Account,
Microsoft Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts, to create a single entry. You
can also manage that process manually.
1. Tap > > Contacts.
2. Tap to add a contact.
3. Tap a destination type (Phone, Google), if applicable.
4. Tap to select a picture to display next to the name in your list of contacts and in the Caller ID.
5. Tap the Name field and enter a name for the new entry.
6. Tap the Phone field and enter a phone number.
7. Tap the label button (to the right of the phone number field) to select one of the following
categories: MOBILE, WORK, HOME, MAIN, WORK FAX, HOME FAX, PAGER, OTHER, CUSTOM.
8. Tap the Email field and enter an email address and select the label from HOME, WORK, OTHER, CUSTOM.
9. Tap the Address field and enter an address and select the label from HOME, WORK, OTHER, CUSTOM.
10. Tap the Group name field and select one of the default groups or tap to create a new group.
11. Tap the Ringtone field and select the desired ringtone.
12. Enter information as much as you want and when you're finished, tap Save.
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Add a Contact to Your Favorites
Favorites contains a short list of the contacts you communicate with most often.
1. Tap > > Contacts.
2. Tap a contact to view its details.
3. Tap the star to the right of the contact's name. (A gold star appears.)
To remove a contact from your favorites list:
1. Tap > > Contacts > Favorites tab.
2. Tap a contact to view its details.
3. Tap the gold star to the right of the contact's name. The star will turn gray, meaning it has been
removed from your Favorites.
Edit a Contact
You can change or add details saved in your contact entries, such as setting specific ringtones to specific
contacts or setting calls from specific contacts to divert to your voicemail. Some contact entries contain
information from multiple sources: information that you added manually, information joined from multiple
accounts to consolidate duplicates, etc.
If you find duplicate entries in Contacts, you can join them into a single entry. If you find that unrelated
contacts were joined in error, you can separate them.
Changes made to information from one source do not automatically change the information on the other
sources. For example, if you have information about a contact from a Google Account and an Exchange
account and both are configured to sync contacts, changes to the contact from the Google Account are
synced to that account on the web, but the information from the Exchange account will remain unchanged.
For more information about working with multiple accounts, see Synchronize Accounts.
Contacts 64
Edit a Contact
1. Tap > > Contacts.
2. Touch and hold the contact whose details you want to edit.
3. Tap Edit contact.
4. Edit the desired contact information.
5. Tap Save.
Change a Contact's Default Phone Number
The default phone number is used when you initiate a call or send a text message using the context
menu (by touching and holding a contact).
1. Tap > > Contacts.
2. Tap the name of a contact to view its details.
3. Touch and hold the phone number you want to set as the contact's default phone number.
4. Tap Set as default number. (A checkmark will appear next to the default phone number.)
Select a Ringtone for a Contact
1. Tap > > Contacts.
2. Tap the name of a contact to view its details.
3. Tap .
4. Tap the RINGTONE field and tap a ringtone to select it. Then tap OK.
5. Tap Save.
Delete Contacts
1. Tap > > Contacts.
2. Tap the name of a contact.
3. Tap > Delete.
If the contact contains information from a read-only account, you will not be able to delete it;
you will only be able to change the sync settings for that account or delete the account itself.
If the contact contains information joined from a read-only account, a dialog box will inform
you that you must separate the contact entry into individual contacts to delete the contact.
Contacts 65
4. Tap Yes to confirm that you want to delete the contact.
Add a Number to a Contact
1. Tap > > Contacts.
2. Touch and hold the contact's entry.
3. Tap Edit contact in the menu that opens.
4. Tap .
5. Tap the label button to the right of the phone number field and select the relevant label.
To create your own label, tap CUSTOM.
6. Enter a phone number and tap Save.
Edit a Contact„s Number
1. Tap > > Contacts.
2. Touch and hold a contact's entry.
3. Tap Edit contact.
4. Tap a phone number to edit.
5. Re-enter or edit the number and tap Save.
Assign Direct Dialing Numbers
Besides speed dialing, you are also able to directly save a contact to your Home screen.
1. Tap > > Contacts.
2. Touch and hold a contact's entry.
3. Tap Add to Home screen > Direct dial. The contact will be shown on the Home screen.
Note: If there is no available space on a particular Home screen canvas, you must delete or remove an
item before you can add another item. In this case, you have the option of switching to another Home
screen canvas.
To use direct dial:
Simply tap the contact on the Home screen.
Assign a Picture to an Entry
Assign a picture to display each time a certain contact calls you.
Contacts 66
1. Tap > > Contacts.
2. Touch and hold the contact's entry.
3. Tap Edit contact.
4. Tap .
5. Tap Take photo to take a new picture. The camera will launch.
– or –
Tap Select from Gallery to select a picture from the Gallery.
6. After cropping the picture as you want, (see Gallery Options) tap Save.
Find Contacts by Name
1. Tap > > Contacts.
2. Tap the Search contacts field.
3. Start entering the name of the contact you‟re searching for. As you type, contacts with matching
names will appear below the search box.
4. Tap a matching contact in the list to open its entry.
Communicate with Your Contacts
From the Contacts or Favorites tab, you can quickly call or send a text (SMS) or multimedia message
(MMS) message to a contact's default phone number. You can also open a menu to access different
methods of communicating with that contact.
The Contacts application shares your contacts with many other applications, such as Gmail™ (see Gmail)
and messaging (see Text and Multimedia Messaging).
To connect by using Quick Contact for Android™:
1. Tap a contact's picture to open Quick Contact for Android.
Contacts 67
2. Tap the icon corresponding to the type of communication you want to start.
Depending on the contact information saved, the available actions will be displayed above the name.
To communicate with a contact:
1. Tap > > Contacts.
2. Tap the contact's entry.
3. In the contact's details screen, tap the method you wish to communicate with the contact.
Tap next to the number you want to call to directly.
Tap next to the number you want to message.
Note: Anytime you see the green Call Key next to a number, such as in your Favorites or Call logs,
just tap it to call that number.
To call a contact„s default number:
1. Tap > > Contacts.
2. Tap next to the contact entry.
3. If multiple numbers are stored, a pop-up window to select the number will open.
(For more information about placing phone calls, see Make Phone Calls.)
For more information about sending text and multimedia messages, see Text and Multimedia Messaging.
Contacts 68
Import, Export, and Share Contacts
If you have contacts stored in vCard format on the phone's internal storage, you can import them into your
Contacts application on your phone. You can also export contacts in vCard format onto the phone internal
storage. Export your contacts to back them up to a computer or another phone.
Import Contacts From Your Internal Storage
You can import contacts from your internal storage directly to your phone.
Note: See Transfer Via PC or Laptop for details about copying files to your phone from your computer.
1. Copy the vCard files to your phone from your computer.
2. Tap > > Contacts.
3. Tap > Manage contacts > Import/Export > Import from internal storage.
4. If you have more than one account on your phone, tap the account into which you want to import
the contacts.
5. Tap the files you wish to import and tap Import and Yes to confirm.
Export Contacts to Your Internal Storage
You can export all of the contacts on your phone, as vCard files. You can then copy this file to a computer
or another phone that is compatible with this format, such as an address book application. (See Transfer
Via PC or Laptop.)
1. Tap > > Contacts.
2. Tap > Manage contacts > Import/Export.
3. Tap Export to internal storage.
4. Tap the contacts you want to export, then tap Export and Yes to confirm.
5. Enter a file name and tap OK.
Share a Contact
You can share a contact with someone by sending it to the person as a vCard file.
1. Tap > > Contacts.
2. Open the contact you want to share.
3. Tap > Share.
4. Choose the method for sending.
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Join and Separate Contacts
When you have two or more entries for the same contact, you can join them into a single entry. You can
also separate contacts that were joined.
1. Tap > > Contacts.
2. Tap > Manage contacts > Join contacts.
3. Select a tab at the top of the screen.
Tap Join suggestion to select entries to merge.
Tap Joined contacts to select entries to separate.
4. Checkmark the entry (or entries) you want, then tap Join or Separate.
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Accounts and Messaging
With Sprint service and your phone‟s messaging capabilities, you have the opportunity to share
information through many different channels and accounts.
Gmail
This email client is Google‟s web-based email service. (See Synchronize Your Google Account.)
From a computer, launch your preferred web browser and navigate to www.gmail.com. Depending on
your synchronization settings, Gmail (along with calendar events, phone numbers and other contact
information) on your phone is automatically synchronized between your phone and your Gmail account
on the web.
Create a Google Account
You must create and/or sign into a Google Account to use Gmail, Google HangoutsTM, Google
CalendarTM, and other Google Apps. Signing into a Google Account is also necessary to download
applications from the Google Play Store app to sync your data (if applicable) with the Google servers, and
to take advantage of any other available Google services on your phone.
If you don‟t have a Google Account, you will be prompted to create one. If you have an enterprise account
through your company or other organization, your IT department may have special instructions on how to
sign into that account.
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, select Create an account.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the new
email to both confirm and activate your new account.
Sign into Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. Launch an application that requires a Google Account (such as Play Store or Gmail).
2. Tap Existing.
Note: If you do not already have a Google Account, tap New and follow the on-screen prompts to
create your new account.
3. Tap the Email and Password fields and enter your information.
4. Tap > OK.
Accounts and Messaging 71
5. Read the disclaimer about Backup and restore and checkmark the box to keep the phone backed
up with the Google Account. Then, tap .
Your phone then communicates with the Google servers to confirm your information.
Important: Some applications, such as Calendar, work only with the primary Google Account (the first
Google Account set up with your phone). If you plan to use more than one Google Account with your
phone, be sure to sign into the one you want to use with such applications first. When you sign in, your
contacts, Gmail messages, Calendar events, and other information from these applications and services
on the web can be synchronized with your phone. You will be prompted to sign in or to create a Google
Account the first time you start an application that requires one, such as Gmail or Play Store.
Access Gmail
Access your personal Gmail account directly on your phone.
When you open the Gmail application, the most recent conversations are displayed in your Inbox.
■ Tap > > Google > Gmail.
All of your conversations are displayed in your Inbox unless you delete, archive, or filter them.
Conversations with new messages are displayed with bold subject lines. To read a message in a
conversation, tap the conversation. (See Read Your Messages.)
View Your Gmail Inbox when Gmail is Open
■ If you are viewing a message or another label, tap until you return to your Inbox.
Accounts and Messaging 72
Add Another Google Account
■ Tap > > Settings > Accounts & sync > Add account > Google > Existing or
New.
Switch Between Accounts
Gmail displays conversations and messages from one Google Account at a time. If you have more than
one account, you can open the Accounts screen to view how many unread messages you have in each
account and switch accounts.
■ From your Inbox, tap the account name at the top left corner of the screen, then tap the account
that contains the messages you want to read.
Read Your Messages
■ Tap a conversation that contains the message you want to read.
When you open a conversation, the first unread or starred message is displayed.
If you want to contact the sender, tap the Contact's picture ID to open Quick Contact. (See Communicate
with Your Contacts.) When reading messages in a conversation, you can use the buttons at the bottom of
the screen to archive the entire or delete it. After you delete a conversation, you can tap UNDO in a dark
gray box that appears on the bottom of the screen. You can scroll to the bottom of a message to access
buttons for replying to or forwarding the message, as described in Read and Reply to Gmail Messages.
To reread a message:
When you open a conversation, messages that you‟ve already read are minimized into a tab that
indicates the number of hidden messages.
Accounts and Messaging 73
1. Tap > > Google > Gmail.
2. Tap the conversation you want to view.
3. Tap the contact name to open that message.
When reading a message or when its tab is selected, you can tap to return a read message to the
unread state. For example, to remind yourself to read it again later.
Send a Gmail Message
You can compose and send a message to people or groups with Gmail addresses or other email
addresses.
1. Tap > > Google > Gmail.
2. Tap .
Note: This will start the message from your default Gmail account. To send it from another account, tap
the account name at the top left corner of the Inbox, then tap the account you want to use.
3. Enter a recipient's address. As you enter text, matching addresses are displayed from your
Contact list. You can tap a suggested address or continue entering text to enter a new one.
4. Tap > Add Cc/Bcc to copy (normal or blind status) recipients, if necessary.
5. Enter a subject for the message in the Subject field.
6. Continue into the next field to compose your email message.
7. Tap > Attach file to add an attachment to the email.
8. Tap to send the email.
– or –
If you're not ready to send the message, tap > Save draft instead. You can read your drafts
by opening messages with the Drafts label.
– or –
Tap > Discard to erase the message (including any saved drafts).
Note: If you aren't connected to a network - for example, if you‟re working in Airplane mode - the
messages that you send are stored on your phone, with the Outbox label until you connect to a network
again.
Read and Reply to Gmail Messages
You can continue an email conversation by replying to a message or by forwarding it.
Accounts and Messaging 74
1. On a message, tap to reply to the message.
Tap to select from Reply all or Forward.
Replying to or forwarding messages without changing the subject adds your reply to the
current conversation. Changing the subject starts a new conversation.
The message will open in a new screen where you can add or remove addresses, edit the
subject, and add or remove text or attachments.
You can add one or more people to an ongoing conversation by replying to all and then
adding the new person's address(es) to the message.
All of the messages in the conversation are included in the new message; any messages that
follow the message you forward are omitted.
2. Tap to send the email.
Note: You can change the message action after you've started the message. Simply tap the in the
message header to the right of the current message action, then tap the one you want. For example, if
you chose Reply but decide you want to Reply all.
Work with Conversations in Batches
With Gmail, you can archive, label, delete, or perform other actions on a batch of conversations at once.
1. From the Inbox or another label, tap the letter or Contact photo to the left of each message for all
the messages you want to include in the batch.
When you highlight a conversation, the (Archive), (Trash), (Read/Unread), or
(More) buttons appear at the top of the screen.
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2. Tap (Archive), (Trash), (Read/Unread), or (More).
The chosen action affects the selected batch of messages. If you accidentally delete a batch
of conversations, you can tap UNDO in the grey bar (that appears briefly after the action) at
the bottom of the Inbox screen to return the messages to the Inbox or appropriate label. You
can also use UNDO after archiving, and reporting spam. If you never work with batches of
messages, you can hide the check boxes to leave more room for the subjects of
conversations. (See Change Gmail Settings.)
Change Gmail Settings
You can change a number of settings for Gmail. Each Google Account has its own settings, so your
changes affect only the current account. (See Switch Between Accounts).
Notification volumes and some synchronization settings can also be changed in the Settings application.
1. Tap > > Google > Gmail.
2. Tap > Settings.
3. Tap General settings to change the following settings for all accounts:
Archive & delete actions: Choose if you want to display only the archive option, only the
delete option, or both options.
Swipe to archive: Select to archive a conversation when you swipe it.
Sender image: Allows the senders image to be displayed beside the name in the
conversation list.
Reply all: Mark the checkbox to make Reply all the default message action.
Auto-fit messages: Mark the checkbox to shrink the messages to fit the screen and allow
zooming.
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Auto-advance: Sets which conversation list is viewed after archive or deletion.
Message actions: Sets when to show message actions.
Confirm before deleting: Checkmark the checkbox to ask to confirm before deleting a
message.
Confirm before archiving: Checkmark the checkbox to ask to confirm before archiving a
message.
Confirm before sending: Checkmark the checkbox to ask to confirm before sending a
message.
Individual Account Settings
You can set each of your accounts with specific, individual settings.
1. Tap > > Google > Gmail.
2. Tap > Settings.
3. Tap the account whose settings you want to modify.
Inbox type: Select the default inbox.
Inbox categories: Allows you to choose what categories to display in your inbox.
Notifications: Checkmark to receive a Status Bar notification when mail arrives.
Inbox sound & vibrate: Opens a dialog box to set the Sync download amount for this
account and how you want to be notified.
Signature: Opens a dialog box to enter the signature you want to send at the end of your
email.
Vacation responder: Allows you to set up a message to send while you are on vacation.
Sync Gmail: Opens the Accounts & Sync screen to modify your sync settings for this
account, or remove this account.
Days of mail to sync: Opens a dialog box to set the number of days of mail to sync.
Modifying this setting affects the sync download in the Ringtone & vibrate setting.
Manage labels: Opens a dialog box to set which mail labels are synced.
Download attachments: Checkmark to automatically download attachments to recent
messages using a Wi-Fi connection.
Images: Allows you to choose if you want to always display images or ask before showing.
Accounts and Messaging 77
Respond with Quoted Text
When you respond to a Gmail message you can choose to type within the previous text. For example, if
the previous text includes multiple questions, you can insert your responses immediately after each
question instead of responding as a separate message.
1. Open a Gmail message and initiate your response action (e.g., Reply, Forward, etc.).
2. Make sure the QUOTE TEXT checkbox below the Compose field is checkmarked, then tap
RESPOND INLINE.
3. Tap where you want to insert your text, then enter your text as necessary.
4. Tap in the upper right corner of the screen to send the email.
Email
Use the Email application to send and receive emails from your webmail or other accounts, using POP3
or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Although there is a separate Gmail application, the Email application can manage both Internet based
email services (Gmail™ and Yahoo!™) and Corporate Work Email (Outlook
manually configured to connect to other email systems.
Note: If you have multiple email accounts, you must configure each account with its own settings.
If you want to send and receive email messages through an ISP (Internet Service Provider) account (such
as Outlook), you will first need to set up an IMAP or POP account.
●Internet Message Access Protocol (IMAP) – This mail retrieval protocol is frequently used in large
networks and commercial and institutional settings. IMAP4 is the current standard.
●Post Office Protocol (POP) - This protocol is supported by most ISPs and is currently more
common among consumer applications. POP3 is the current standard.
Note: For more information, review your email carrier‟s support documents or contact your IT
administrator.
®
). The phone can also be
Email Icons/Shortcuts
- Email shortcut
- Gmail shortcut
Status Bar - Notifications
- New Email message received
- New Gmail message received
Accounts and Messaging 78
Add an Email Account (POP3 or IMAP)
The Email application only reveals all currently added email accounts. To view additional email accounts
within the main Email screen, they must first be added.
1. Tap > > Email.
2. Do one of the following:
If this is your first time to add an email account, tap Yahoo or Other on the Select email
provider screen.
If you have already added an email account in Email, tap > Settings > Add account.
If the Select email provider screen is displayed, tap Yahoo or Other.
3. Enter the Email address and Password for your email account and then tap Next.
Tap Manual setup to configure your connection settings manually (POP3 , IMAP, or
Exchange). Follow the on-screen prompts and enter the information specific to your carrier.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.
4. Enter the account name and your name and tap Done.
Corporate Email (Outlook)
The Email application also provides access to your Outlook Exchange server via your phone. If your
company uses Microsoft Exchange Server 2003, 2007 and 2010 as the corporate email system, you can
use this email application to wirelessly synchronize your email, Contacts and directly with your company‟s
Exchange server.
Important: This Outlook application does not utilize Microsoft® ActiveSync to synchronize the phone to
your remote Exchange Server. This synchronization is done wirelessly over the air (OTA) and not via a
direct connection.
Set Up a Corporate Email
1. Tap > > Email.
2. Tap Microsoft Exchange (from the add new email account screen).
3. Enter your Email address and Password information, then tap Next. Consult your Network
Administrator for further details.
Email address: Your Outlook work email address.
Password: Typically your network access password (case-sensitive).
4. Enter a Server address, Domain and tap Next.
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Server: Your exchange server remote email address. Typically starts with mail.XXX.com.
Obtain this information from your company network administrator.
Domain: Enter your network domain\login username.
If your network requires SSL encryption, tap the Use secure connection (SSL) box to place
a checkmark and activate this additional level of security.
If your exchange server requires this feature, leaving this field unchecked can prevent
connection.
Note: Signal interruptions or incorrect username or password information can cause completion issues.
5. Read the on-screen activation disclaimer and, if prompted, tap Activate.
Note: Depending on the type of account, you might be required to enable security to sync the account.
6. Configure your Update schedule, Days to sync email (days to synchronize between your phone
and server), and activate any other email settings, then tap Next.
7. Identify your new account with a unique name and provide the outgoing name, then tap Done.
Important: You can synchronize over the air (not directly) with an Exchange Server running Microsoft
Exchange Server 2003 Service Pack 2 (SP2) or Microsoft Exchange Server 2010.
Note: You can have multiple Work Email (Microsoft Exchange) accounts active on your phone.
Open Email
Reading and replying to email on your phone is as simple as on your computer.
1. Tap > > Email.
2. Tap a message to read, manage, or reply to.
From your Inbox screen, tap to select the following options: Search, Refresh, Folders,
Sort by, Downloads and Settings.
While in a message, the options described in the image below are available.
Create and Send Email
Create and send email using any account you have set up on your phone. Increase your productivity by
attaching files such as pictures, videos, or documents to email messages.
Accounts and Messaging 80
1. From the Inbox, tap .
2. Enter the recipient‟s email address in the To field.
You can add as many message recipients as you want.
Note: To send an additional carbon copy (Cc) or a blind carbon copy (Bcc) of the current email to other
recipients, enter the recipients in the Cc or Bcc field.
3. Tap the Subject field and enter the email subject.
4. Tap the body field and compose your email.
To add an attachment (such as picture, video, contact, event, audio, etc.), tap .
You can access the internal storage and navigate to the file you wish to attach.
Tap the file you wish to attach.
5. Tap to send the email.
Note: If you close the messaging window before sending it, it is stored in Drafts.
Reply to or Delete an Email Message
Replying to or deleting an email is simple.
1. From the Inbox, tap an email message to view it.
2. With the email message displayed, tap and choose Reply or Reply all.
If you select Forward, you must specify the message‟s recipients.
3. Enter a new message and tap .
Delete an Email Message
■ Touch and hold an email (from your inbox list) and tap Delete from the pop-up context menu.
– or –
With the email message displayed, tap .
Configure and Sync Corporate Email Settings
You can sync and configure various settings for your corporate email and create a corporate email
signature.
Sync Your Accounts
1. Tap > > Settings > Accounts & sync.
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2. Tap Microsoft Exchange, then select the Corporate account to reveal the account‟s
synchronization settings screen.
3. Place a checkmark next to each option if you want the phone to automatically synchronize. If you
want to manually synchronize, tap > Sync now.
Configure Corporate Email
1. Tap > > Settings > Accounts & sync.
2. Tap Microsoft Exchange, then select Email Settings and tap the desired account to reveal the
account‟s synchronization settings screen.
3. The following settings are available.
Account name: Displays the name used by the phone to track the account.
Your name: Displays your name. Tap this to change it.
Use signature: To add a signature or other information to outgoing email.
• Signature: Displays a signature. Tap this to change it.
Update schedule: Choose the update schedule.
Folders to sync: Select the folders you want to synchronize.
Days to sync email: Choose how many days of email you want to sync.
Message format: Select the format you want to view email messages in.
Message size limit: Allows you to set the size limit for messages.
Download over Wi-Fi: Attachments will be queued until Wi-Fi is connected.
• File size to download over Wi-Fi: Choose the Download file size.
Account & sync: Goes back to Accounts & sync screen.
Calendar events to sync: Choose the Calendar events to sync.
Auto resend times: Set the number of tries to resend a failed email message.
Always Cc/Bcc me: Allows you to copy yourself to emails sent out.
Out of office settings: Allows you to set your out of office settings and message.
Security settings: Set digital signatures and encryption to secure email.
Corporate directory: Searches online directory for the recipient input.
Server policy: View the server policy currently applied.
Notifications: Allows you to decide whether to notify you of new email.
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• Notification sound: Allows you to select the notification sound for new emails.
• Vibrate: Allows you to configure vibrate options for new emails.
• Vibrate Type: Allows you to select the vibration type for new emails.
Exchange server settings: Allows you to change the server settings for your account.
Remove account: Allows you to remove the account.
4. Tap to return to the previous screen.
For more detailed Corporate email information, see Corporate Email (Outlook). For more information on
Corporate Calendar synchronizing, see Synchronize Your Corporate Account.
Configure General Email Settings
1. Tap > > Settings > Accounts & sync.
2. Tap Emailto display the account‟s synchronization settings screen.
3. Tap Email Settings and select General settings to set the following settings.
Set default account: Allows you to set the default account.
Select download storage: Select the download storage location to Internal storage/SD card.
Email preview: Allows you to set how much lines of email to display as a preview in the
mailbox.
Conversation view: Allows you to view email messages sent or received with the same
subject in one thread.
Split view: Allows you to view the email list with email contents in landscape orientation.
Load linked images: Select when you want to load linked images.
Ask before deleting: Checkmark to set the phone to ask before deleting email.
Auto-advance: Select which screen to display after deleting an email.
Resize image: Set the default size for image attached while composing.
VIP settings: Set Notifications, Sound, Vibrate, Vibrate Type for VIP lists.
Trusted certificates: Trusted certificate information is available.
4. Tap to return to the previous screen.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phones. When you receive a new message, you will be notified by
Accounts and Messaging 83
your phone. Messaging is available via the Messaging application in your Applications screen. The
icon appears in Status Bar when a new text message is received.
Note: See your service plan for applicable charges for text messaging.
Compose Text Messages
Quickly compose and send text messages on your phone.
1. Tap > > Messaging > .
2. Tap the Tofield and enter the recipient‟s phone number or email information using the on-screen
keyboard.
Contacts: As you enter either a phone number or email address, if the information matches a
current contact‟s entry information, you will see a match. When you see a match, tap the
associated name to complete the addressing.
Mobile: You can enter a wireless phone number directly.
Email: You can also enter the recipient‟s email address.
3. Tap a matching entry from the on-screen dropdown list. This list is populated by matches found
from your managed accounts.
4. Tap the text field and enter your message.
To enter a smiley from the menu options, tap > Insert smiley. Make a selection from the
list to insert it into your current message.
To enter emojis, tap , then tap , and select a category at the bottom of the keyboard.
5. Review your message and tap Send.
Read and Reply to Text Messages
When you receive a text message, your phone will notify you.
■ Open the Notification Panel and tap the text message notification.
– or –
■ Tap > > Messaging and tap the new message.
Reply to a Text Message
1. While viewing a message, tap the text field.
2. Compose your reply or use the preset messages or icons.
Accounts and Messaging 84
To enter a message, use your on-screen keyboard. (See Enter Text With the On-screen
Keyboard.)
To enter a smiley from the menu options, tap > Insert smiley. Make a selection from the
list to insert it into the message.
To enter emojis, tap , then tap , and select a category at the bottom of the keyboard.
3. You may select additional messaging options by tapping .
4. Review your reply and tap Send.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
pictures, voice recordings, audio, video files, contacts (vCard), location or memos.
Note: See your service plan for applicable charges for multimedia messaging.
Compose Multimedia Messages
1. Tap > > Messaging > .
2. Tap the To field and enter the recipient‟s phone number or email information. As you enter the
phone number or email address, matching contacts appear on-screen. Tap an available matching
recipient or continue entering the phone number or email address.
3. Tap the text field and enter your message.
4. Tap .
5. Select a multimedia attachment type:
Image: Opens the Gallery application. Use the on-screen navigation to select the picture you
wish to send with the outgoing message.
Take photo: Opens the Camera application. Take a picture, and then tap OK to use this
image in your message. (See Take Pictures.)
Video: Opens the Gallery application. Use the on-screen navigation to select a video and
attach it to your outgoing message.
Record video: Opens the Camcorder application. Record a video, then tap OK to use this
video in your message. (See Record Videos.)
Audio: Opens a menu that allows you to browse for audio files using different applications.
Record voice: Opens the message recorder.
• After recording your message, tap to attach it to your message.
Location: Opens a map screen. Select a location, then tap Attach to use this.
Accounts and Messaging 85
Contact: Opens your Contacts list and allows you to select of a Contact to send.
Schedule: Opens your Schedule event list and allow you to select an event to send.
Slide: Allows you to create a slideshow with your media files.
• Insert a multimedia file, then tap > Slide. You can also enter text to each slide.
Draw: Allows you to draw and attach an image like QuickMemo+.
Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap next to the
attachment.
6. When you are finished creating your new MMS message, tap Send MMS.
Save and Resume a Draft Message
While composing a text or multimedia message, tap to automatically save your message as a draft.
To resume composing the message:
1. On the All messages screen, tap the desired draft message. A draft icon will be displayed.
2. When you finish editing the message, tap Send or Send MMS.
Managing Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the All messages screen. Threaded text or multimedia
messages let you see exchanged messages (similar to a chat program) with a contact on the screen.
To read a text message:
■ Do one of the following:
On the All messages screen, tap the message thread to open and read it.
If you have a new message notification, touch and slide the Status Bar down to open the
Notifications Panel. Tap the new message to open and read it.
To view a multimedia message (MMS):
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap
the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal storage. To
save the attachment, touch and hold the file and tap Save attachment from the Message options context
menu.
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Note: When Auto-retrieve in multimedia message settings is disabled, only the message header is
downloaded. To download the entire message, tap the Download button in the message. For details, see
Text and Multimedia Message Options.
To reply to a text or multimedia message:
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
4. Once completed, tap Send or Send MMS.
To return to the All messages screen from a text message thread, tap .
Note: To view the details of a particular message, in the message thread, touch and hold the message to
open the options menu, and then tap Details.
Note: If a message contains a link to a web page, tap the message and then tap the link to open it in the
web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
To protect a message from deletion:
You can lock a message so that it will not be deleted even if you delete the other messages in the
conversation.
1. Tap > > Messaging.
2. On the All messages screen, tap a message thread to open it.
3. Touch and hold the message that you want to lock.
4. Tap Lock message on the options menu. A lock icon is displayed at the right hand side of the
message.
Delete Messages
You can delete a single message or several messages at a time.
To delete a message thread:
1. Tap > > Messaging.
2. On the All messages screen, tap the message thread that you want to delete.
3. Tap > Delete.
4. Tap Select all or choose the desired messages and tap Delete.
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5. When prompted to confirm, tap Yes. Any locked messages in the thread will not be deleted
unless you select the Delete locked messages check box.
To delete several message threads:
1. Tap > > Messaging.
2. On the All messages screen, tap > Delete.
3. Tap the Select all checkbox at the top left corner, then tap Delete.
4. When prompted to confirm, tap Yes. Any locked messages in the thread will not be deleted
unless you select the Delete locked messages check box.
To view contact details and communicate with a contact:
When you have received a message from someone in your stored contacts, you can tap the contact‟s
photo or icon in the message thread to open a menu of options. Depending on the stored contact
information, you can view the contact details, phone or send an email message to the contact, and more.
Text and Multimedia Message Options
The messages settings menu lets you control options for your text and multimedia messages including
message limits, size settings, and notifications.
1. Tap > > Messaging.
2. On the All messages screen, tap > Settings.
3. Adjust the following settings according to your needs:
●Storage
Delete old messages: Enable this option to delete older text messages when the limit for
maximum number of text messages is exceeded.
•Text message limit: Sets the maximum number of text messages that can be stored on
the phone (per conversation).
•Multimedia message limit: Sets the maximum number of multimedia messages that can
be stored on the phone (per conversation).
•Attachment storage: Sets the contents on Internal storage or SD card.
Signature: Tap this to automatically add signature (blue checkmark displays).
Callback number: Check this to automatically add callback number (blue checkmark
displays).
●Text message
Priority: Select Normal or High.
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Message reassembly: Enable this option (blue checkmark displays) so that multi-segment
messages can be reassembled and shown as a single message. Each segment will still
count toward your usage.
●Multimedia message
Group Messaging: Send a single message as multimedia message when there are multiple
recipients.
Auto-retrieve: Enable this option to automatically retrieve the entire content of your
multimedia message. When checked, the multimedia message header, message body, and
any attachments will automatically download to your phone. If you disable this option, only
the multimedia message header will be retrieved and displayed.
•Roaming auto-retrieve: Disable this option if you only desire the multimedia message
headers to download while roaming. Enable this option to automatically download your
complete multimedia messages even while roaming.
Priority: Select Low, Normal, or High.
●Conversation theme: Allows you to select the desired conversation theme for the conversation
wallpaper and message bubbles.
●Notification
Notifications: Enable this option if you wish to receive a notification in the Status Bar when a
new text or multimedia message arrives.
• New message pop-up: Enable this option if you wish to see a new message as a pop-up.
• Preview: Enable this option if you wish to preview the contents of messages when new
messages arrive.
•Notification sound: Allows you to select a ringer to sound when a new message is
received. Tap this option, and then select a ringtone that is specific to new text and
multimedia messages. A sample will briefly be played upon selection.
•Vibrate: Enable this option if you want the phone to vibrate when a new text or
multimedia message is received.
• Vibrate type: Choose what type of vibration you wish to apply to new messages.
● Quick message: Tap this to add or edit quick messages. Quick message is the specified text
message to send out when you want to ignore an incoming call and respond to the caller with
instead.
●Send message with Enter key: Enable this option if you want to send messages by tapping the
Enter key on the keyboard.
●Text Link display: Enable this option if you want the phone to show Text Link icons to indicate
apps released to message contents.
●Emergency alerts
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Presidential alerts: This allows presidential alert to be always presented. It is grayed-out
because presidential alerts are of high importance and should not be disabled.
Extreme alerts: Enable this option to receive extreme alerts.
Severe alerts: Enable this option to receive severe alerts.
AMBER alerts: Enable this option to receive AMBER alerts on child abduction.
Test alerts: Enable this option to receive test alerts.
Social Networking Accounts
Stay in touch on the go with all your social networking accounts. Post updates on Facebook and Twitter,
review your LinkedIn contacts, see what everyone’s talking about on YouTube, and more.
Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go
Facebook access.
Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app from the Google Play
Store app.
1. Tap > > Play Store.
2. Touch the Search icon and search for "facebook".
3. Touch Facebook from the results list.
4. Touch INSTALL, and then touch ACCEPT.
5. When the download is complete, touch OPEN. To open the app from the Home screen, touch
> Facebook.
Sign in to Your Facebook Account from Account Settings