LG LS990 User Manual
LGLS990
User Guide
[UG template version 14a]
[draft version for review control]
[carrier_OEM_model name or number_document type_language_date_draft number]
example: [sprint_abc_XYZ-123_ug_en_123113_d1]
Table of Contents
Your Phone at a Glance ........................................................................................................................ 1
Set Up Your Phone ............................................................................................................................... 1
Activate Your Phone ............................................................................................................................. 4
Complete the Setup Screens ................................................................................................................ 4
Make Your First Call.............................................................................................................................. 5
Set Up Your Voicemail .......................................................................................................................... 6
Sprint Account Information and Help .................................................................................................... 6
Sprint Account Passwords ............................................................................................................ 6
Manage Your Account .................................................................................................................. 7
Sprint Support Services ................................................................................................................ 7
Your Phone's Layout ............................................................................................................................. 9
Turn Your Phone On and Off .............................................................................................................. 11
Screen On/Off ............................................................................................................................. 11
Lock and Unlock Your Phone ..................................................................................................... 12
Unlock Your Screen Using the Knock Code Feature .......................................................................... 13
Guest Mode ......................................................................................................................................... 13
Set Up Guest Mode .................................................................................................................... 14
Use Guest Mode ......................................................................................................................... 14
Hardware Key Control Mode ............................................................................................................... 14
Battery and Charger ............................................................................................................................ 15
Extend Your Battery Life ............................................................................................................. 16
Phone Function Keys .......................................................................................................................... 16
Menu Key .................................................................................................................................... 17
Work with Menus ........................................................................................................................ 17
Notifications Panel ...................................................................................................................... 18
Home Key ................................................................................................................................... 19
Back Key ..................................................................................................................................... 19
Touchscreen Navigation ..................................................................................................................... 19
Your Home Screen.............................................................................................................................. 20
Home Screen .............................................................................................................................. 20
Extended Home Screen .............................................................................................................. 22
Use the Applications Key ............................................................................................................ 22
TOC i
Applications: How to View, Open and Switch ............................................................................. 22
Applications ................................................................................................................................. 24
Customize Your Home Screen ................................................................................................... 27
Add and Remove Widgets on the Home Screen ........................................................................ 28
Change the Phone's Wallpaper .................................................................................................. 28
Customize Applications Icons on the Home Screen ................................................................... 29
Access Recently-Used Applications ........................................................................................... 30
Home Screen Clean View ........................................................................................................... 30
Quick Access .............................................................................................................................. 30
Change the Screen Orientation .................................................................................................. 31
Status Bar ........................................................................................................................................... 31
Enter Text With the On-screen Keyboard ........................................................................................... 35
Tips for Editing Text .................................................................................................................... 36
Search Your Phone and the Web ....................................................................................................... 41
Phone and Web Search Using Text Entry .................................................................................. 41
Phone and Web Search Using Voice Command ........................................................................ 43
Using Clip Tray .................................................................................................................................... 43
Text Link .............................................................................................................................................. 43
HD™ Voice ......................................................................................................................................... 45
Make Phone Calls ............................................................................................................................... 45
Call Using the Phone Dialer ........................................................................................................ 45
Dialing Options ............................................................................................................................ 46
Missed Call Notification ............................................................................................................... 46
Wi-Fi Calling ................................................................................................................................ 47
Wi-Fi Calling Settings .................................................................................................................. 47
Call Emergency Numbers ........................................................................................................... 47
In-Call Options ............................................................................................................................ 48
Dial and Save Phone Numbers With Pauses ............................................................................. 48
Dial From the Contacts List ......................................................................................................... 49
Use Direct Dialing ....................................................................................................................... 49
Plus (+) Code Dialing .................................................................................................................. 49
Receive Phone Calls ........................................................................................................................... 50
Visual Voicemail .................................................................................................................................. 51
Set Up Visual Voicemail .............................................................................................................. 51
Review Visual Voicemail ............................................................................................................. 51
TOC ii
Listen to Multiple Voicemail Messages ....................................................................................... 52
Visual Voicemail Options ............................................................................................................ 52
Configure Visual Voicemail Settings ........................................................................................... 52
Change Your Main Greeting via the Voicemail Menu ................................................................. 53
Edit the Display Name via the Voicemail Menu .......................................................................... 53
Voicemail(Traditional) ......................................................................................................................... 54
Set Up Voicemail ........................................................................................................................ 54
Voicemail Notification .................................................................................................................. 54
Retrieve Your Voicemail Messages ............................................................................................ 55
Phone Call Options ............................................................................................................................. 55
Caller ID ...................................................................................................................................... 55
Call Waiting ................................................................................................................................. 56
3-way Calling............................................................................................................................... 56
Call Forwarding ........................................................................................................................... 57
In-call Options ............................................................................................................................. 57
Set Up Speed Dialing .......................................................................................................................... 59
Call Logs ............................................................................................................................................. 59
Save a Phone Number ........................................................................................................................ 61
Find a Phone Number ......................................................................................................................... 61
Text-to-Speech .................................................................................................................................... 62
Get Started With Contacts .................................................................................................................. 63
Add a Contact ..................................................................................................................................... 64
Add a Contact to Your Favorites ......................................................................................................... 65
Edit a Contact ...................................................................................................................................... 65
Communicate with Your Contacts ....................................................................................................... 68
Import, Export, and Share Contacts .................................................................................................... 70
Import Contacts From Your Internal Storage .............................................................................. 70
Export Contacts to Your Internal Storage ................................................................................... 70
Share a Contact .......................................................................................................................... 70
Join and Separate Contacts........................................................................................................ 71
Gmail ................................................................................................................................................... 72
Create a Google Account ............................................................................................................ 72
Sign into Your Google Account ................................................................................................... 72
Access Gmail .............................................................................................................................. 73
Send a Gmail Message ............................................................................................................... 75
TOC iii
Read and Reply to Gmail Messages .......................................................................................... 75
Change Gmail Settings ............................................................................................................... 77
Email ................................................................................................................................................... 79
Add an Email Account (POP3 or IMAP) ..................................................................................... 80
Corporate Email (Outlook) .......................................................................................................... 80
Open Email ................................................................................................................................. 81
Create and Send Email ............................................................................................................... 81
Reply to or Delete an Email Message ........................................................................................ 82
Configure and Sync Corporate Email Settings ........................................................................... 82
Text and Multimedia Messaging ......................................................................................................... 85
Compose Text Messages ................................................................................................................... 85
Read and Reply to Text Messages ............................................................................................. 85
Send a Multimedia Message (MMS) ........................................................................................... 86
Save and Resume a Draft Message ........................................................................................... 87
Managing Message Conversations ............................................................................................ 87
Delete Messages ........................................................................................................................ 88
Text and Multimedia Message Options ...................................................................................... 89
Social Networking Accounts ............................................................................................................... 91
Facebook .................................................................................................................................... 91
Google Hangouts ........................................................................................................................ 91
Synchronize Accounts ........................................................................................................................ 92
Synchronize Your Google Account ............................................................................................. 92
Synchronize Your Corporate Account................................................................................................. 93
Google Play Store ............................................................................................................................... 94
Sprint ID .............................................................................................................................................. 95
Sprint Applications .............................................................................................................................. 96
Music ................................................................................................................................................... 97
Google Play Music ...................................................................................................................... 97
Music Player................................................................................................................................ 97
Back Up Your Downloaded Music Files ...................................................................................... 98
YouTubeTM .......................................................................................................................................... 98
GPS Navigation ................................................................................................................................... 99
Google Maps™ ........................................................................................................................... 99
Scout by Telenav ...................................................................................................................... 101
Connect Wi-Fi ................................................................................................................................... 102
TOC iv
Turn Wi-Fi On and Connect to a Network ................................................................................. 102
Add a Wi-Fi Network ................................................................................................................. 103
Wi-Fi Direct ............................................................................................................................... 103
Virtual Private Networks (VPN) ......................................................................................................... 104
Prepare Your Phone for VPN Connection ................................................................................ 104
Set Up Secure Credential Storage ........................................................................................... 104
Add a VPN Connection ............................................................................................................. 104
Connect to or Disconnect From a VPN ..................................................................................... 105
Browser ............................................................................................................................................. 105
Learn to Navigate the Browser ................................................................................................. 105
Go to a Specific Website ........................................................................................................... 106
Browser Menu ........................................................................................................................... 107
Adjust Browser Settings ............................................................................................................ 107
Create Website Settings ........................................................................................................... 108
Create Bookmarks .................................................................................................................... 108
Connections Optimizer ...................................................................................................................... 109
Data Services General Information (3G and 4G Networks) ............................................................. 110
4G Spark LTE ........................................................................................................................... 110
Your User Name ....................................................................................................................... 111
Launch a Web Connection ........................................................................................................ 111
Data Connection Status and Indicators .................................................................................... 112
Take Pictures .................................................................................................................................... 113
Record Videos ................................................................................................................................... 113
Camera and Video Settings ...................................................................................................... 114
Multi-point Auto Focus .............................................................................................................. 114
Gesture shot.............................................................................................................................. 115
Super Zooming ......................................................................................................................... 115
View Your Pictures .................................................................................................................... 115
Gallery Options ......................................................................................................................... 115
Assign Pictures ......................................................................................................................... 116
Dual ........................................................................................................................................... 117
Video Options ........................................................................................................................... 117
Live Zoom ................................................................................................................................. 118
Dual Play ........................................................................................................................................... 119
LG Health .......................................................................................................................................... 120
TOC v
QSlide ............................................................................................................................................... 121
QuickRemote .................................................................................................................................... 121
QuickMemo+ ..................................................................................................................................... 123
Dual Window ..................................................................................................................................... 124
Calendar ............................................................................................................................................ 125
Change Calendar View ............................................................................................................. 125
View Event Details .................................................................................................................... 128
Create an Event ........................................................................................................................ 128
Edit or Delete an Event ............................................................................................................. 129
Set an Event Reminder ............................................................................................................. 129
Respond to an Event Reminder ................................................................................................ 130
Display and Synchronize Calendars ......................................................................................... 130
Change Calendar Settings ........................................................................................................ 130
Folders .............................................................................................................................................. 131
Clock ................................................................................................................................................. 131
Tasks ................................................................................................................................................. 134
Calculator .......................................................................................................................................... 136
Bluetooth ........................................................................................................................................... 136
Turn Bluetooth On and Off ........................................................................................................ 137
Bluetooth Settings Menu ........................................................................................................... 137
Pairing Bluetooth Devices ......................................................................................................... 138
Send Items via Bluetooth .......................................................................................................... 139
Disconnect Bluetooth Connection During an Active Call .......................................................... 139
SmartShare ....................................................................................................................................... 140
Enjoy Content Via a Variety of Devices .................................................................................... 140
Enjoy Content from Nearby Devices ......................................................................................... 141
Using Content from the Cloud................................................................................................... 141
microSD Card .................................................................................................................................... 142
Insert a microSD Card .............................................................................................................. 142
Remove a microSD Card .......................................................................................................... 143
View microSD Card Memory..................................................................................................... 144
Format the microSD Card ......................................................................................................... 144
Unmount the microSD Card ...................................................................................................... 144
Transfer User Contents From an Android Phone to Your LGLS990 ................................................ 144
Transfer Via PC or Laptop ........................................................................................................ 144
TOC vi
Transfer Via Bluetooth Connection ........................................................................................... 145
Transfer Via Cloud Storage ...................................................................................................... 146
Wireless Networks ............................................................................................................................ 148
Airplane Mode ........................................................................................................................... 148
Wi-Fi Settings ............................................................................................................................ 148
Bluetooth Settings ..................................................................................................................... 149
Mobile Data ............................................................................................................................... 149
Call Settings ...................................................................................................................................... 149
Voicemail Settings .................................................................................................................... 149
Smart Dialing............................................................................................................................. 149
North American Dialing ............................................................................................................. 149
International Dialing .................................................................................................................. 149
Incoming Voice Call Pop-up ...................................................................................................... 150
Call Reject ................................................................................................................................. 150
Decline with Message ............................................................................................................... 150
Privacy Keeper .......................................................................................................................... 150
Auto Answer .............................................................................................................................. 150
TTY Mode ................................................................................................................................. 151
Hearing Aids.............................................................................................................................. 151
Proximity Sensor ....................................................................................................................... 151
Voice Enhancement .................................................................................................................. 152
Save Unknown Numbers .......................................................................................................... 152
Power Key Ends Call ................................................................................................................ 152
Roaming Settings .............................................................................................................................. 152
Roaming Mode .......................................................................................................................... 153
Roaming Guard ......................................................................................................................... 153
Data Roam Guard ..................................................................................................................... 154
Share & Connect ............................................................................................................................... 154
NFC Settings ............................................................................................................................. 154
Android Beam ........................................................................................................................... 155
SmartShare Beam .................................................................................................................... 155
Media Server ............................................................................................................................. 155
Miracast ..................................................................................................................................... 155
More Settings .................................................................................................................................... 156
USB Tethering .......................................................................................................................... 156
TOC vii
Wi-Fi Hotspot ............................................................................................................................ 156
Bluetooth Tethering ................................................................................................................... 157
Mobile Networks Settings ......................................................................................................... 157
VPN Settings ............................................................................................................................. 158
Device Settings ................................................................................................................................. 158
Sound Settings .......................................................................................................................... 158
Ringtone and Vibration Settings ............................................................................................... 159
Display Settings ........................................................................................................................ 161
Home Screen ............................................................................................................................ 164
Lock Screen .............................................................................................................................. 166
Gestures .................................................................................................................................... 169
One-handed Operation ............................................................................................................. 171
Storage ...................................................................................................................................... 171
Battery ....................................................................................................................................... 171
Smart cleaning .......................................................................................................................... 172
Apps .......................................................................................................................................... 172
Default Message App ................................................................................................................ 173
Dual Window ............................................................................................................................. 173
Personal Settings .............................................................................................................................. 173
Accounts & Sync ....................................................................................................................... 173
Cloud ......................................................................................................................................... 173
Guest Mode............................................................................................................................... 174
Location ..................................................................................................................................... 174
Security ..................................................................................................................................... 174
Language & Input Settings ........................................................................................................ 176
Backup & Reset ........................................................................................................................ 176
System Settings ................................................................................................................................ 177
Shortcut Key.............................................................................................................................. 178
Date & Time .............................................................................................................................. 178
Accessibility............................................................................................................................... 178
QuickCircle case ....................................................................................................................... 180
Activate This Device ................................................................................................................. 180
System Updates ........................................................................................................................ 181
Printing ...................................................................................................................................... 181
About Phone ............................................................................................................................. 182
TOC viii
Important Safety Information ............................................................................................................. 184
General Precautions ................................................................................................................. 184
Maintaining Safe Use of and Access to Your Phone ................................................................ 184
Using Your Phone With a Hearing Aid Device .......................................................................... 186
Caring for the Battery ................................................................................................................ 188
Radio Frequency (RF) Energy .................................................................................................. 189
Manufacturer‘s Warranty ................................................................................................................... 192
Manufacturer‘s Warranty ........................................................................................................... 192
General Terms and Conditions of Service ........................................................................................ 194
Basic Definitions ....................................................................................................................... 194
The Service Agreement ............................................................................................................ 195
Additional Terms ....................................................................................................................... 195
Our Policies ............................................................................................................................... 195
When You Accept The Agreement ........................................................................................... 195
Term Commitments & Early Termination Fees ......................................................................... 195
When You Don‘t Have To Pay An Early Termination Fee ........................................................ 196
Our Right To Change The Agreement & Your Related Rights ................................................. 196
Our Right To Suspend Or Terminate Services ......................................................................... 196
Your Right To Change Services & When Changes Are Effective ............................................ 197
Your Right To Terminate Services ............................................................................................ 197
Credit Checks & Credit Information .......................................................................................... 197
Account Spending Limits (―ASL‖) .............................................................................................. 197
Deposits & Returning Deposits ................................................................................................. 197
Restrictions On Using Services ................................................................................................ 198
Your Device, Number & Email Address .................................................................................... 198
Porting/Transferring Phone Numbers ....................................................................................... 198
Coverage; Where Your Device Will Work; Service Speeds ..................................................... 198
Roaming .................................................................................................................................... 199
About Data Services & Content ................................................................................................ 199
Specific Terms & Restrictions On Using Data Services ........................................................... 199
Software License ...................................................................................................................... 200
Fees, Activation & Miscellaneous Charges .............................................................................. 200
Account & Service Charges ...................................................................................................... 200
How We Calculate Your Charges For Billing Purposes ............................................................ 200
Your Bill ..................................................................................................................................... 201
TOC ix
Your Payments; Late Fees ....................................................................................................... 202
Taxes & Government Fees ....................................................................................................... 202
Surcharges ................................................................................................................................ 202
Disputing Charges - You Must Still Pay Undisputed Charges .................................................. 202
Protecting Our Network & Services .......................................................................................... 202
Your Privacy .............................................................................................................................. 203
Location-Enabled Services ....................................................................................................... 203
911 Or Other Emergency Calls ................................................................................................. 204
If Your Device Is Lost or Stolen ................................................................................................ 204
Disclaimer of Warranties ........................................................................................................... 204
You Agree That We Are Not Responsible For Certain Problems ............................................. 204
You Agree That Our Liability Is Limited - No Consequential Damages .................................... 205
DISPUTE RESOLUTION AND ARBITRATION ........................................................................ 205
No Trial By Jury and No Class Action ....................................................................................... 207
Indemnification .......................................................................................................................... 207
Providing Notice To Each Other Under The Agreement .......................................................... 207
Contacting You Regarding Billing and Collections ................................................................... 207
Other Important Terms .............................................................................................................. 208
Important Message from Sprint ......................................................................................................... 208
Index .......................................................................................................................................................... 209
TOC x
Get Started
This section gives you all the information you need to set up your phone and Sprint service for the first
time.
Your Phone at a Glance
The following illustration outlines your phone‗s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Insert your fingernail into the slot located on the lower right the battery compartment cover
and lift the cover up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.
Get Started 2
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
Plug the USB connector into the charger/accessory jack on the bottom of your phone.
Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three
hours.
Note: Your phone‘s battery should have enough charge for the phone to turn on and find a signal, run the
setup application, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
3. Press and hold the Power/Lock Button to turn the phone on.
Get Started 3
If your phone is activated, it will turn on, search for Sprint service, and begin the setup
process.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you're swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing the
Power/Lock Button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Accessibility message. You can then complete the setup process.
Get Started 4
Note: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and touch I
Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi. To
turn Connections Optimizer off at any time, from home, tap > > Settings > More… >
Mobile networks > Connections Optimizer and uncheck the box. See Connections Optimizer for details.
1. From the Accessibility screen, select a language (if prompted) and touch Next to get started.
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or
hard of hearing, touch Accessibility to change the accessibility settings.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Got Google? – Touch Yes and complete the steps to sign in to your current Google Account,
or touch No and then touch Get an account (to set up a new Google Account) or Not now to
skip Google setup. The following options may apply depending on your selection:
• Sign in – Enter your Gmail address and password and touch Sign in to sign in to your
current Google Account.
• Get an account – Follow the instructions to sign up for a new Google Account. There will
be screens to enter your first and last names, create an email address (Gmail), create a
password, enter recovery information (including a backup email address and recovery
question), an option to join Google+, and an option to enable purchases from the Google
Play Store app. Touch Next between each screen.
• Use Google location – Select your Google location options and then touch Next.
This phone belongs to… - If applicable, enter your first and last name and touch Next. This
information is used by the phone to personalize certain apps.
Useful settings - Set your phone informations for your convenient.
Knock Code - Set Knock Code for your security.
Home touch button combination - Select home touch button combination.
3. Touch Next. Your setup is now complete. Follow the onscreen instructions to learn about basic
touch menu navigation, view tutorials, or just get started.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play Store app, you must link your phone to a Google Account.
Make Your First Call
Once your phone is activated, you can make phone calls.
Get Started 5
1. Tap > .
2. Use the dialpad to enter a phone number.
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
3. Tap to dial the number.
Note: Your phone's battery should have enough charge for your phone to turn on and find a signal, set up
your voicemail, and make a call. You should fully charge your battery as soon as possible.
Set Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access.
1. Tap > .
2. Touch and hold .
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Sprint strongly recommends that you create a password when setting up your voicemail to protect
against unauthorized access. Without a password, anyone who has access to your phone is able to
access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account username and password when you sign on to
sprint.com/mysprint. (Click Sign in/Register > Sign up now! to get started.) If you are not the account
Get Started 6
owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at
sprint.com/mysprint.
Voicemail Password
You‘ll create your voicemail password (or passcode) when you set up your voicemail. See Set Up Your
Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringers, screensavers, and more.
From Your Sprint Phone
● From the dial screen, tap to access a summary of your Sprint service plan or
get answers to other questions.
● From the dial screen, tap to make a payment.
● From the dial screen, tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Get Started 7
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or showtimes; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ From the dial screen, tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■ From the dial screen, tap .
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.
Get Started 8
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to the
people and information that are important to you. The topics in this section will introduce the basic
functions and features of your phone.
Tip: Phone Software Upgrades – Updates to your phone‘s software may become available from time to
time. Sprint will automatically upload critical updates to your phone. You can also use the menu to check
for and download updates. Tap > > Settings > System updates.
Your Phone's Layout
The illustrations and descriptions below outline your phone‗s basic layout.
Key Functions
● Front-Facing Camera Lens allows you to take pictures and video of yourself. Also lets you
participate in video chats.
● Touchscreen displays all the information needed to operate your phone, such as the applications,
call status, the Contacts list, the date and time, and the signal and battery strength.
● Back Key returns to the previous screen. It also closes pop-up display items such as menus and
dialog boxes.
● 3.5mm Headset Jack allows you to plug in a headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 9
● Microphone transmits your voice for phone calls or records your voice or ambient sounds for
voice recordings and videos.
● Recent Apps Key allows you to access your phone's main functions menu from the Home
screen: Add apps & widgets, Home screen settings, Lock screen settings, and System settings.
While using an application, tap to open a list of available options.
Note: Hold and touch this key in order to access the menu functions.
● Home Key returns to the Home screen. If you're already viewing one of extension canvases, it
opens the central Home screen. Touch and hold to accesses Google Now.
● Notification LED flashes front notification LED when you receive notifications, such as an
incoming call, if you enable this feature.
● Proximity Sensor senses proximity towards other objects (such as your head) so that touch
commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective case not
authorized by LG.
● Earpiece lets you hear the caller and automated prompts.
● Laser Detection AutoFocus - Long and short distance focus are quickly and accurately aligned
when shooting with back-facing camera.
● Power/Lock Button locks the screen. Press and hold to open the phone options menu for the
following options: Power off, Power off and restart, and Turn on/off Airplane mode. You can also
quickly switch to Silent mode , Vibration mode or Sound mode .
● Speaker lets you hear the different ringers and sounds. The speaker also lets you hear the
caller‘s voice in speakerphone mode.
● Charger/Accessory Port allows you to connect the phone charger or an optional USB cable.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
● NFC Touch Point tap the back of your phone to an NFC tag or another NFC compatible device
in this location.
● Volume Buttons allow you to adjust the ringer and media volumes, or to adjust the in-call volume
during a call.
● LED flashes rear notification LED when you receive notifications, such as an incoming call, if you
enable this feature.
● Flash helps you take pictures and video in dim lighting.
● Back-Facing Camera Lens lets you take pictures and record videos.
● IR (Infrared) LED uses infrared to communicate with devices using the QuickRemote app.
Phone Basics 10
Turn Your Phone On and Off
Turn your phone on and off and wake-up the screen by using the Power/Lock Button .
Turn Your Phone On
■ Press and hold the Power/Lock Button .
Once your phone is on, it may display ―Searching for Service.‖ When your phone finds a signal, it enters
standby mode – the phone‘s idle state. At this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is
automatically activated. When a signal is found, your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically without your intervention. You can
also initiate a search for Sprint service by pressing any key (when your phone is turned on).
Tip: The Power Save feature conserves your battery power when you are in an area where there is no
signal.
Turn Your Phone Off
1. Press and hold the Power/Lock Button for two seconds until you see the Phone options on
the display screen.
2. Tap Power off and then tap OK to power off the phone.
Your screen remains blank while your phone is off (unless the battery is charging).
Wake Up the Screen
If you don‘t use the phone for a while, the screen and backlight will shut off to conserve battery power.
1. Press the Power/Lock Button . Your lock screen will appear. See Lock Screen.
2. Swipe the screen to any direction to unlock it. The last screen you were working on opens. (This
is the default lock screen.)
Note: When turning the screen on, make sure you do not cover the proximity sensor. Doing so will not
allow you to turn the screen on.
Screen On/Off
The KnockON feature allows you to double-tap the screen to easily turn it on or off. You can enable and
disable this feature in the Gestures settings.
To Turn the Screen On
1. Double-tap the center of the Lock screen to turn the screen on.
2. Unlock the screen or access any of the available shortcuts or widgets.
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To Turn the Screen Off
1. Double-tap an empty area of the Home screen or the Status Bar.
2. The screen will turn off.
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your phone.
Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 9-1-1.
■ Press the Power/Lock Button .
Unlock Your Phone
1. Press the Power/Lock Button to wake up the phone.
2. Swipe the screen to any direction to unlock it.
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Note: The default Lock screen simply locks the screen to prevent unintentional actions. For more security
to guard against unauthorized use, you can set an unlock requirement (such as a pattern, PIN, or
password) that will need to be entered to unlock it.
Unlock Your Screen Using the Knock Code Feature
The Knock Code feature allows you to create your own unlock code using a combination of knocks (or
taps) on the screen.
To activate the Knock Code feature:
1. Tap > > Settings.
2. From the DEVICE section, tap Lock screen.
3. Tap Select screen lock and tap Knock Code.
4. Use the 2x2 grid to create a sequence of knocks (or taps) to set knock code.
Note: You have to create a Backup PIN as a safety measure in case you forget your unlock sequence.
To unlock the phone using Knock Code
1. While the screen is off, tap the same sequence you established anywhere on the screen. The
Home screen will be accessed directly.
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you‘ve selected. Once you set it up, you can easily put your phone in Guest mode by
drawing the guest pattern on the Lock screen that you set, which is different from your normal unlock
pattern.
Note: Guests can also use applications that your selected applications link to.
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Set Up Guest Mode
Follow the steps below to set up Guest mode and begin using it.
1. Tap > > Settings > Guest mode.
2. Tap Lock Screen type, then set the pattern you want to use to put your device in Guest mode.
Set the unlock pattern
Set the Guest mode pattern
3. Tap Allowed app to view which apps can be accessed in Guest mode.
Checkmark the apps that can be accessed.
Remove checkmarks from the apps that you don't want to be accessed.
4. Tap the switch to ON next to Guest mode.
Note: If your unlock sequence is set to a Knock Code, PIN or password, you will need to enter it to be
able set the unlock pattern.
Use Guest Mode
After you‘ve set up and enabled Guest mode, lock the screen so that you can enter your Guest mode
pattern. The Guest mode Home screen is displayed with only the apps you‘ve selected for guest access.
To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: The Guest mode switch is automatically turned off if your lock sequence is changed from Pattern.
Otherwise, manually disable it if you no longer want to allow guest access.
Hardware Key Control Mode
If your phone display is damaged or broken, you can answer an incoming call, end a call, or turn off an
alarm using the hardware keys.
1. Turn your phone off.
2. Press and hold the Power/Lock Button and the Volume Keys at the same time for
more than 6 seconds to enter the Hardware key control mode.
3. Press the Volume Keys to scroll to the desired option, then press the Power/Lock
Button to confirm.
Answer a call: Press either of the Volume Keys.
End a call: Press the Power/Lock Button during a call.
Stop an alarm: When an alarm rings, press and hold the Volume Up Key or Volume Down
Key to stop the alarm.
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Note: If you use your phone with a broken display glass, your phone can break even more or you can be
injured. Make sure to visit the LG authorized service center to get your phone repaired.
Battery and Charger
Sprint-approved or LG-approved batteries and accessories can be found at Sprint Stores or through LG,
or call 1-866-866-7509 to order. They‘re also available at www.sprint.com.
Battery Capacity
Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 17.7 hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery icon blinks. When there are approximately two
minutes of talk time left, the phone can sound an audible alert and then turn off.
Note: Long backlight settings, searching for service, using vibrate mode, browser use, and other variable
may reduce the battery‘s talk and standby times.
Tip: Watch your phone's battery level indicator and charge the battery before it runs out of power.
Charge the Battery
Keeping track of your battery's charge is important. If your battery level becomes too low, your phone
automatically turns off and you will lose any information you were just working on.
1. Connect the charging adapter and USB cable as shown; the LG logo on the charging adapter
should face toward you.
2. Plug one end of the USB cable into the phone's Charger/Accessory Port and the other end into
an electrical outlet. The charge time varies depending upon the battery level.
Battery Temperature Protection
Though extremely rare, if the battery becomes overheated, the phone will automatically turn off.
Charge with USB
You can use your computer to charge your phone. To be able to charge with the USB cable, you need to
install the necessary USB drivers on your computer first. Connect one end of the USB cable to the
Charger/Accessory Port on your phone and connect the other end to a USB port on your computer. It is
best to use the rear USB port when connecting to a desktop computer. The USB hub should be powered
by an external power source.
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Note: Low-power USB ports are not supported, such as the USB port on your keyboard or bus-powered
USB hub.
The LG USB Driver is downloadable from the following site: http://www.lg.com/us/ > Select SUPPORT. In
the Search box next to SEARCH PRODUCT SUPPORT, enter the model name or name and click
SEARCH. Click the model. On the PRODUCT SUPPORT page, click on Software Update & Drivers.
Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary
power consumption of the charger.
Extend Your Battery Life
You can extend your battery's life between charges by turning off features that run in the background.
You can also monitor how applications and system resources consume battery power.
● Reduce the amount of time your backlight is on.
● Turn Bluetooth off when not in use.
● Turn Wi-Fi off when not in use.
● Deactivate the GPS when not needed. Most applications using this function will periodically query
the GPS satellites for your current location; each query drains your battery.
● Do not wait until your battery is completely depleted before charging your phone. Repeating this
process of a complete discharge and recharge can over time reduce the storage capacity of any
battery.
● Turn off Automatic application sync.
● Check the Running Services and close any unnecessary applications.
Note: If you accidently press the Power/Lock Button while the device is in your pocket, the screen will turn
off automatically in order to save battery power.
Battery Charge Level
■ Tap > > Settings > About phone > Battery.
The battery status (charging or discharging) and level (as a percentage of fully charged) are displayed.
Monitor and Control Battery Use
The Battery use screen shows which applications consume the most battery power. You can also use it to
turn off applications that you‘ve downloaded, if they are consuming too much power.
■ Tap > > Settings > About phone > Battery > Battery use.
Tap any of the listed items for more options.
Phone Function Keys
Your phone comes equipped with three main function buttons that can be used on any screen to access
added functions.
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Menu Key
The Menu Key activates an available menu function for the current screen or application. When on the
Home screen, touch and hold to view the following options:
● Add apps & widgets allow you to add apps and widgets to the Home screen.
● Home screen settings provides direct access to the phone's Home screen settings menu. (See
Home Screen.)
● Lock screen settings provides direct access to the phone's lock screen settings menu. (See
Lock Screen.)
● System settings provides quick access to the phone's Settings menu. (See Settings.)
Work with Menus
There are two Android menu types, Options menus and Context menus.
Options Menus
Options menus contain tools that apply to the activities of the current screen or application, not to any
specific item on the screen. To open the available options menu, touch and hold or tap .
Note: Not all applications have Options menus; if you touch and hold on a screen that has no
Options menu, nothing will happen.
Context Menus
Context menus contain options that apply to a specific item on the screen. To open a Context menu,
touch and hold an item on the screen. Not all items have Context menus. If you touch and hold an item
that has no Context menu, nothing will happen.
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Select Menu Items
To select a menu or option, simply tap it. If there are more menus/options than can fit in a screen, slide
the screen up to display more menus/options.
For example, to set the phone to play tones when dialing numbers on the dial pad:
1. Tap > > Settings.
2. Tap Sound.
3. Slide the screen up to display more menus.
4. Tap Sound effects.
Notifications Panel
Notification icons report the arrival of new messages, calendar events, alarms, as well as ongoing events,
such as when you are on a call.
When you receive a notification, text appears briefly and the notification icon will be displayed in the
Status Bar. For descriptions of the various notification icons, see Status Bar.
You can open the Notifications Panel to view a list of all recent notifications. Depending on your settings,
you may hear a notification sound and the phone may vibrate.
Note: Adjusting sound volume and other general notifications settings is described in Sound Settings.
Applications whose activities produce notifications, such as Gmail and Google HangoutsTM, have their
own settings, which you can use to configure whether, and how, they send notifications. See the sections
on those applications for details.
Open Notifications
■ Touch and drag the Status Bar to the bottom of the screen.
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The Notifications Panel displays the Quick Settings and a list of your current notifications, organized into
ongoing and event-based notifications.
Respond to Notifications
1. Open the Notifications Panel. Your current notifications are listed in the panel, each with a brief
description.
2. Tap a notification to view it. The Notifications Panel will close and the application that
corresponds to your response will open.
For example, new voicemail notifications dial your voicemail box, and network disconnect notifications
open the list of configured networks so you can reconnect.
Clear Notifications
1. Open the Notifications Panel.
2. Tap at the top right of the panel.
All event-based notifications will be cleared; ongoing notifications will remain in the list.
Close Notifications
■ Touch and drag the tab at the bottom of the Notifications Panel to the top of the screen.
– or –
■ Tap . (The panel will also close when you tap a notification.)
Home Key
The Home Key takes you back to your default Home screen canvas (of the 7 total available canvases).
Tap to access your main Home screen.
Note: Touch and hole to access the google search.
Back Key
The Back Key returns you to the previously active screen. If the on-screen keyboard is currently open, the
Back Key closes the keyboard.
Note: Touch and hole to access the Dual window.
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a single touch
and to easily scroll through long lists. Simply slide up and down through the display with your fingertip.
Your touchscreen provides an excellent way to interact with and use your Android phone. With the touch
of your finger, you can access available applications, make menu selections, and access data saved to
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