LG LRTC19314, LRTN19314, LRTN22314 User Manual

TOP FREEZER
REFRIGERATOR

User´s Guide

Please read this guide thoroughly
before operating and keep it handy
for reference at all times.

Model(s):

LRTN1931#** LRTC1931#** LRTN2231#**

Printed in Mexico

P/No.3828JL8014D

English Version
Warranty Card
Safety Instructions

Grounding Requirements
Parts and Features
Refrigerator Installation 11–14

Unpacking Your Refrigerator
Installation
Base Grille

Removing, Reversing and Replacing
Your Refrigerator Doors

Door Cloosing and Alignment 14

Using Your Refrigerator

Ensuring Proper Air Circulation 15
Setting the Controls 15
Adjusting Control Settings
Food Storage Guide
Storing Frozen Food 17
Refrigerator Shelves 18
Ice Tray 18
Snack Corner 19
Crisper and Crisper Cover 19

3–6
7–8

9–10

11
11
11

12–13

15–20

1
16

2

8

6

Crisper Humidity Control 19
Flap Door Crisper 19
Door Racks 20
Door Bin 20
Dairy Corner/Can Dispenser 20
Freezer Shelf 20

Care and Cleaning 21–22

General Cleaning Tips 21
Outside 21
Inside Walls 21
Door Liner and Gaskets 21
Plastic Parts 21
Condenser Coils 21
Light Bulb Replacement 21
Power Interruptions 22

Vacation and Moving Care 22
About the Automatic Ice Maker 23
Connecting the Water Line 24–26

Troubleshooting Guide

27–30

2

visit our web site/http://www.lgservice.com

LG Electronics

LIMITED WARRANTY

United States of America

LG Electronics will repair or at its option replace, without charge, your product which proves to be defective
in material or workmanship under normal use during the warranty period listed below from the date of
original purchase.

This warranty is good only to the original purchaser of the product during the warranty period as long as it is
in the U.S. including Alaska, Hawaii, and U.S. Territories.

LG Refrigerator / Freezer Warranty Period

Product Parts Labor

Refrigerator / Freezer 1 year 1 year [In-Home Service (Except Model GR-051)]
Sealed System 7 years 1 year [In-Home Service (Except Model GR-051)]
(Compressor, Condenser, Evaporator)

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES.
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF
THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS SHALL NOT BE LIABLE FOR THE LOSS OF
USE OF THE PRODUCT, INCONVIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF OR INABILITY TO USE, THIS PRODUCT OR FOR
ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT.

Some States do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which vary from state to state.

THE ABOVE WARRANTY DOES NOT APPLY TO:

1. Service trips to your home to deliver and pickup, install, instruct, or replace house fuses or correct house wiring or
plumbing, or correction of unauthorized repairs.

2. Damage to the product caused by accident, pests, fire, floods, or acts of God.

3. Repairs when your LG product is used in other than normal, single-family household use.

4. Damage resulting from accident, alteration, misuse, abuse, or improper installation.

Therefore, these costs are paid by the consumer.

If the product is installed outside the normal service area, any cost of transportation involved in the repair of the product, or the
replacement of defective parts, shall be borne by the owner.

CUSTOMER ASSISTANCE NUMBERS:

To obtain Warranty Coverage: Retain your Bill of Sale to prove date of purchase.

A Copy of your Sales Receipt must be submitted at the time
warranty service is provided.

To obtain Product or Customer Call 1-877-714-7486

Service Assistance: Press the appropriate menu option, and have your product type

(24 hrs a day, 7 days per week, 365 days per year)

(Refrigerator), model number, serial number, and ZIP/Postal
Code ready.

To obtain the nearest Call 1-877-714-7486
Authorized Service Center:

(24 hrs a day, 7 days per week, 365 days per year)

Press the appropriate option, and have your product type
(Refrigerator), model number, serial number, and ZIP/Postal
Code ready.

3

Visite nuestro sitio web/http://www.lgservice.com

LG Electronics

GARANTÍA LIMITADA

Estados Unidos de América

LG Electronics reparará o en su defecto reemplazará sin cargo, el producto defectuoso en material o mano de
obra bajo uso normal durante el periodo de garantía que se menciona a continuación desde la fecha original de
compra.

Esta garantía es válida solo para el comprador original del producto durante el periodo de garantía mientras
permanezca en los E.E. U.U. Incluyendo Alaska, Hawaii y otros territorios de E.E.U.U.

Período de Garantía del refrigerador/Congelador LG

Producto

Refrigerador/Congelador 1 año 1 año [Servicio a domicilio (Excepto Modelo GR-051)]
Sistema Sellado 7 años 1 año [Servicio a domicilio (Excepto Modelo GR-051)]
(Compresor, Condensador, Evaporador)

Partes Mano de Obra

No se aplicará otro tipo de garantía a este producto. LA DURACION DE OTRAS GARANTIAS ,
INCLUYENDO LA DE COMPRA, ESTAN LIMITADAS A LA DURACION DE ESTA GARANTIA. LG
ELECTRONICS NO SE HACE RESPONSABLE POR LA PERDIDA EN EL USO DEL PRODUCTO,
POR INCONVENIENCIA O CUALQUIER OTRO DAÑO DIRECTO O CONSECUENTE QUE PROVENGA
DEL USO Y/O NO USO DE ESTE PRODUCTO O POR ALGUNA VIOLACION A LAS GARANTIAS
IMPLEMENTADAS INCLUYENDO LA GARANTIA DE COMPRA APLICADA A ESTE PRODUCTO.

Algunos estados no permiten la exclusión o limitación de daños incidentales o consecuenciales o limitaciones
en cuanto al tiempo que dura una garantía implícita; por lo que algunas de estas limitaciones o exclusiones
pueden no aplicarse a usted. Esta garantía le otorga derechos legales específicos y usted puede además tener
otros derechos los cuales varían de Estado a Estado.

LA GARANTIA ANTERIOR NO APLICA A :

1.

Servicio a su casa para entregar, recoger, instalar o reemplazar fusibles caseros, corregir cableado casero o
plomería corrección de reparaciones no autorizadas.

2.

Daño al producto causado por accidente, plagas, incendios, inundaciones o actos por naturaleza.

3.

Reparaciones cuando su producto LG sea usado diferente a lo normal.
Daño resultante de accidente, alteración, mal uso o instalación inadecuada.

4.

Por lo tanto, estos costos serán pagados por el consumidor.

Si el producto es instalado fuera del área normal de servicio, cualquier costo de transportación relacionado en la
reparación del producto, o el reemplazo de partes defectuosas, serán cargados al propietario.

NÚMEROS DE ASISTENCIA AL CLIENTE:

Para obtener cobertaura de la Garantía:

Para obtener información:

Servicio de Asistencia:

Para obtener el Centro de Servicio Autorizado
más cercano:

Conserve su factura para comprobar la fecha de
compra.

Una copia de su recibo de compra debe ser entregada
cuando se le proporcione el servicio de garantía.

Llame al

(24 hrs al día, 7 días por semana, 365 días al año)

Presione la opción de menú apropiado, y tenga su tipo de
producto (Refrigerador), número de modelo, número de
serie, y ZIP Código Postal listos.

Llame al

(24 hrs al día, 7 días por semana, 365 días al año)

Presione la opción adecuada, y tenga su tipo de
producto(Refrigerador), número de modelo, número
de serie, y ZIP /código Postal listos.

1-877-714-7486

1-877-714-7486

4

Visiter notre site web:http://www.lgservice.com

LG Electronics

GARANTIE LIMITÉE

LG Electronics réparera ou remplacera, à sa discrétion, sans frais, le produit présentant des défauts de matériaux ou de
fabrication, dans des conditions normales d’utilisation pendant la période de garantie indiquée ci-dessous à partir de la
date d’achat d’origine.

Cette garantie est valide pour seulement l’acheteur d’origine du produit pendant la période de garantie en autant que cela
soit aux É.-U., incluant Alaska, Hawaii, territoires américains et toutes les provinces canadiennes.

Période de garantie du refrigérateur/congélateur LG

Produit Pièces Main-d’œuv r e

Réfrigérateur/congélateur 2 ans 2 ans (service à domicile, sauf modèle GR-051)
Système scellé
(compresseur, condensateur,
évaporateur)

Aucune autre garantie expresse est applicable à ce produit. LA DURÉ DE TOUTE GARANTIE IMPLICITE, INCLUANT LA
GARANTIE IMPLICITE DE COMMERCIALISATION, EST LIMITÉ À LA DURÉE DE LA GARANTIE EXPRESSE. LG
ELECTRONICS NE POURRA ÊTRE TENUE RESPONSABLE POUR TOUTE PERTE OU UTILISATION DE CE
PRODUIT, INCONVÉNIENT, PERTE OU TOUT AUTRE DOMMAGE, INDIRECT OU ACCESSOIRE, SURVENANT DE
L’UTILISATION OU DE L’INHABILITÉ À UTILISER CE PRODUIT OU POUR TOUT BRIS DE GARANTIE EXPRESSE
OU IMPLICITE, INCLUANT LA GARANTIE IMPLICITE DE COMMERCIALISATION APPLICABLE À CE PRODUIT.

Certains états ne permettent pas l’exclusion ou la limitation de dommages accessoires ou indirects ou les limitations sur
la durée d’une garantie implicite, par conséquent ces limitations ou exclusions peuvent ne pas s’appliquer. Cette garantie
donne des droits légaux et l’on peut en avoir d’autres qui varient d’un état à un autre ou d’une province à une autre.

LA GARANTIE CI-DESSUS NE´S APPLIQUE PAS :

1. Les déplacements de service à domicile pour la livraison ou la cueillette, l’installation, le remplacement de fusibles ou
de câblage résidentiel approprié, plomberie ou correction de réparations non autorisées.

2. Dommage au produit causé par accident, parasites, incendie, inondation ou actes de Dieu.

3. Réparations lorsque le produit LG est utilisé à d’autres fins qu’une utilisation domestique unifamiliale normale.

4. Dommage résultant d’accidents, de modifications, de mauvaise utilisation, d’abus ou d’une installation inadéquate.

5 ans 2 ans (service à domicile, sauf modèle GR051)

Canada

À

Par conséquent, les frais encourus sont imputés au consommateur.

Si ce produit est installé à l’extérieur d’une zone de service normale, tous frais de déplacement requis pour la réparation
du produit ou le remplacement de pièces défectueuses seront imputés au propriétaire.

Pour obtenir une garantie

Pour obtenir un produit ou
de l’aide

Pour obtenir le centre de service
le plus proche

NUMÉROS D’E AIDE LA CLIENTÈLE

Conserver la facture comme preuve de la date d’achat
Un exemplaire de la facture doit être présenté au moment où un service sous
garantie est fourni.

Téléphoner au 1-888-542-2623 (lun. au ven. 7 h à 20 h Central)

(sam. 8 h à 17 h Central)
Presser l’option du menu appropriée et avoir le type de produit (réfrigérateur),
numéro de modèle, numéro de série et code postal.

Téléphoner au 1-888-542-2623 (24 heures par jour, 7 jours par semaine)
Presser l’option du menu appropriée et avoir le type de produit (réfrigérateur),
numéro de modèle, numéro de série et code postal.

À

5

Visiter notre site web:http://www.lgservice.com

LIMITED WARRANTY

Canada

LG Electronics will repair or at its option replace, witouth charge, your product which proves to be defective in
material or workmanship under normal use, during the warranty period listed below from the date of original
purchase. This warranty is good only to the original purchaser of the product during the warranty period as
long as it is in any Canadian Province.

WARRANTYPERIOD

LG Electronics

MODEL# : LABOR : 2 Years PARTS

SERIAL NUMBER :
SEALED SYSTEM : 5 Years (Compressor, condenser, and evaporator)

SERVICE IS HANDLED: Call 1-888-542-2623(1-888-LG-CANADA) and choose the appropriate

HOW

prompt. Please have product type (refrigerator) and ZIP Code ready.
See our website at http://www.lg.ca
This warranty provides in-home service.

No other express warranty is applicable to this product. THE DURATION OFANY IMPLIED WARRANTIES,

INCLUDING THE IMPLIED WARRANTYOF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTYHEREIN. LG ELECTRONICS USA, INC. SHALLNOT
BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVIENCE, LOSS OR ANY
OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR
INABILITYTO USE, THIS PRODUCTOR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTYOF MERCHANTABILITYAPPLICABLE TO
THIS PRODUCT.

Some provinces do not allow the exclusion or limitation of incidental or consequential damages or limitations on
how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which vary from province to province.

: 2 Years

THE ABOVE WARRANTYDOES NOT APPLY TO:

1. Service trips to your home to deliver and pickup, install, instruct, or replace house fuses or correct wiring, plumbing,
or correction of unauthorized repairs.

2. Damage to the product caused by accident, vermin, fire, flood, alteration, misues, abuse, improper installation, or acts
of God.

3. Commercial use or use for other than the intended purpose.

Therefore, these costs are the responsibility of the consumer.

CUSTOMER ASSISTANCE NUMBERS:

To Prove Warranty Coverage:

To Obtain Product, Customer, or
Service Assistance by phone:

or by Internet:

To Obtain Nearest Authorized
Service Center, Parts Distributor,
or Sales Dealer by phone:

or by Internet:

Retain your Sales Receipt to prove date of purchase.

A copy of your Sales Receipt must be submitted at the time
warranty service is provided.

Call 1-888-542-2623(1-888-LG-CANADA) and choose the
appropriate prompt.

http://www.lg.ca

Call 1-888-542-2623(1-888-LG-CANADA) and choose the
appropriate prompt. Please have your product type
(refrigerator) and ZIP Code ready.

http://www.lg.ca

6

IMPORTANT SAFETY INSTRUCTIONS

SAFETY MESSAGES

This guide contains many important safety messages. Always read and obey all safety messages.

This is the safety alert symbol. It alerts you to safety messages that inform you
of hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:

DANGER

You will be killed or seriously injured if you don’t follow instructions.

WARNING

You can be killed or seriously injured if you don’t follow instructions.

CAUTION

All safety messages will identify the hazard, tell you how to reduce the chance of injury and tell you what can happen if
the instructions are not followed.

Indicates an imminently hazardous situation which, if not avoided,

may result in minor or moderate injury, or product damage only.

WARNING

To reduce the risk of fire, electric shock or injury
to persons when using your product, basic safety
precautions should be followed, including the following:

NEVER unplug your refrigerator by pulling on the power cord.
Always grip the plug firmly and pull it straight out from the
outlet.

Repair or replace immediately all electric service cords that
have become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or at
either the plug or connector end.

When moving your refrigerator away from the wall,
be careful not to roll over or damage the power cord.

DO NOT store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.

DO NOT allow children to climb, stand or hang on the
refrigerator doors or shelves in the refrigerator. They could
damage the refrigerator and seriously injure themselves.

Keep fingers out of “pinch point” areas; clearances between
the doors and between the doors and cabinet are necessarily
small. Be careful closing doors when children are in the area.

Unplug your refrigerator before cleaning or making any repairs.
NOTE: We strongly recommend that any servicing be

performed by a qualified individual.

Before replacing a burned-out light bulb, unplug the
refrigerator or turn off power at the circuit breaker or fuse box
in order to avoid contact with a live wire filament. (A burned­out light bulb may break when being replaced.)
either or both controls to the OFF position does not remove
power to the light circuit.

Do not store bottles in the freezer compartment - they may
break when frozen, causing damage.

NOTE: Setting

For personal safety, this appliance must be properly grounded.
Have the wall outlet and the circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
Read all instructions before using this appliance.

Use this appliance only for its intended purpose as described
in this use and care guide.
This refrigerator must be properly installed in accordance with
the Attention Installer Instructions that were taped to the front
of the refrigerator.

After your refrigerator is in operation, do not touch the cold
surfaces in the freezer compartment when hands are damp or
wet. Skin may adhere to the extremely cold surfaces.

In refrigerators with automatic icemakers, avoid contact with
the moving parts of the ejector mechanism, or with the heating
element that releases the cubes. DO NOT place fingers or
hands on the automatic icemaking mechanism while the
refrigerator is plugged in.

DO NOT refreeze frozen foods which have thawed completely.
The United States Department of Agriculture in Home and
Garden Bulletin No. 69 says:

“...You may safely refreeze frozen foods that have thawed if
they still contain ice crystals or if they are still cold below
40°F (4°C).

“...Thawed ground meats, poultry or fish that have any off-odor
or off-color should not be refrozen and should not be eaten.
Thawed ice cream should be discarded. If the odor or color of
any food is poor or questionable, get rid of it. The food may be
dangerous to eat.

“Even partial thawing and refreezing reduces the eating quality
of foods, particularly fruits, vegetables and prepared foods.
The eating quality of red meats is affected less than that of
many other foods. Use refrozen foods as soon as possible to
save as much of their eating quality as you can.”

SAVE THESE INSTRUCTIONS

7

DANGER: RISK OF CHILD ENTRAPMENT

Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous...even if they will sit for “just a few days.” If
you are getting rid of your old refrigerator, please follow
the instructions at right to help prevent accidents.

BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER

Take off the doors.

Leave the shelves in place so that
children may not easily climb inside.

CFC DISPOSAL

Your old refrigerator has a cooling system that used CFC´s If you are throwing away your old refrigerator, make sure
(chlorofluorocarbons). CFC´s are believed to harm the CFC refrigerant is removed for proper disposal by a
stratospheric ozone. qualified servicer. If you intentionally release this CFC

refrigerant, you can be subject to fines and imprisonment
under provisions of environmental legislation.

GROUNDING REQUIREMENTS

IMPORTANT:

Please read carefully.

TO CONNECT ELECTRICITY

WARNING

Electrical Shock Hazard

FOR PERSONAL SAFETY, this appliance must be

properly grounded. Have the wall outlet and the
circuit checked by a qualified electrician to make sure
the outlet is properly grounded.

3-prong
grounding type
wall receptacle

3-prong
grounding
plug

Ensure proper
ground exists
before use.

RECOMMENDED GROUNDING METHOD

The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a

separate circuit serving only this appliance be provided.
Use a receptacle which cannot be turned off with a switch
or pull chain. Do not use an extension cord.

Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have it
replaced with a properly grounded three-prong wall outlet.

Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord.

NOTE: Before performing any type of installation,

cleaning, or removing a light bulb, turn the control
(Thermostat, Refrigerator or Freezer Control depending
on the model) to OFF and then disconnect the refrigerator
from the electrical source. When you are finished,
reconnect the refrigerator to the electrical source and
reset the control (Thermostat, Refrigerator or Freezer
Control, depending on the model) to the desired setting.

USE OF EXTENSION CORDS

Because of potential safety hazards under certain
conditions, we strongly recommend against the use of
an extension cord. However, if you still elect to use

an extension cord, it is absolutely necessary that it be
a UL-listed (in the United States) or a CSA-listed
(in Canada), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.

Use of an extension cord will increase the clearance
needed for the back of the refrigerator.

8

PARTS AND FEATURES

A

M

B

H

C

D

J

E

I

K

F

G

L

Use this section to become more familiar with the parts and features. Page references are included for your
convenience.

NOTE:This guide covers several different models. The refrigerator you have purchased may have some
or all of the items listed below. The locations of the features shown below may not match your model.

Freezer Door Bin

A

Ice Bin

B

Freezer Shelf

C

Digital Sensor Control

D

Refrigerator Light

E

Snack Pan

F

Shelves

G

Crisper
Keeps fruits and vegetables fresh and crisp

H

I

Dairy Corner

J

Can Dispenser
Door Bin

K

Refrigerator Door Rack

L

M

Base Grille

9

PARTS AND FEATURES

A

M

B

H

C

D

J

E

I

K

F

G

L

Use this section to become more familiar with the parts and features. Page references are included for your
convenience.

NOTE:This guide covers several different models. The refrigerator you have purchased may have some
or all of the items listed below. The locations of the features shown below may not match your model.

Freezer Door Bin

A

CustomCube Ice maker

B

Freezer Shelf

C

Digital Sensor Control

D

Refrigerator Light

E

Snack Pan

F

Shelves

G

Crisper
Keeps fruits and vegetables fresh and crisp

H

I

Dairy Corner

J

Can Dispenser

Door Bin

K

Refrigerator Door Rack

L

M

Base Grille

10