LG LRFC21755xx Service Manual

TABLE OF CONTENTS

English Version 2

French Version 36

Spanish Version 70

Warranty (U.S.A.) 3

Warranty (CANADA) 4

Safety Instructions 5–6

Grounding Requirements 6

Parts and Features 7

Refrigerator Installation 8–14

Unpacking Your Refrigerator 8

Installation 8

Base Grille 8

Removing and Replacing Your Refrigerator Handles and Doors 9–13

Leveling and Door Alignment 14

Using Your Refrigerator 15–23

Ensuring Proper Air Circulation 15

Multi-Flow 15

Setting the Controls 15

Adjusting Control Settings 16

Food Storage Guide 16

Storing Frozen Food 17

Refrigerator section

Refrigerator Shelves 18

Wine Holder 18

Optibin Crisper 19

Crisper Humidity Control 19

Removing Crisper 19

Crisper Cover with Lattice on inner Surface 20

Glide N Serve 21

Design-A-Door 21

Dairy Bin 22

Freezer section

Ice Bin 22

Freezer Wire Door Rack 22

Durabase 22

Durabase Divider 23

Pull out Drawer 23

Care and Cleaning 24–25

General Cleaning Tips 24

Outside 24

Inside Walls 24

Door Liner and Gaskets 24

Plastic Parts 24

Condenser Coils 24

Light Bulb Replacement 24–25

Power Interruptions 25

When you go on vacation 25

About the Automatic Icemaker 26

Connecting the Water Line 27–30

Troubleshooting Guide 31–34

LG ELECTRONICS, INC.

LG REFRIGERATOR LIMITED WARRANTY - USA

Your LG Refrigerator will be will repaired or replaced, at LG’s option, if it proves to be defective in material or workmanship under normal use, during the warranty period ("Warranty Period") set forth below, effective from the date ("Date of Purchase") of original consumer purchase of the product. This warranty is good only to the original purchaser of the product and effective only when used in the United States, including Alaska, Hawaii, and U.S. Territories.

WARRANTY PERIOD:

REFRIGERATOR/FREEZER

LABOR: One Year from the Date of Purchase.

PARTS: One Year from the Date of Purchase.

SEALED SYSTEM (Compressor, Condenser, and

Evaporator)

LABOR: One Year from the Date of Purchase.

PARTS: Seven years from the Date of Purchase.

Replacement Units and Repair Parts are warranted for the remaining portion of the original unit’s warranty period.

HOW SERVICE IS HANDLED:

In-Home Service (Except Model GR051):

Please retain dealer’s dated bill of sale or delivery ticket as evidence of the Date of Purchase for proof of warranty, and submit a copy of the bill of sale to the service person at the time warranty service is provided.

Please call 1-800-243-0000 and choose the appropriate option to locate your nearest LG Authorized Service Center. (Phones are answered

24 hours a day, 365 days per year.)

Or visit our website at: http://www.lgservice.com

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or

consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

• Service trips to your home to deliver, pick up, and/or install the product, instruct, or replace house fuses or correct wiring, or correction of unauthorized repairs.

• Damages or operating problems that result from misuse, abuse, operation outside environmental specifications or contrary to the requirements of precautions in the Operating Guide, accident, vermin, fire, flood, improper installation, acts of God, unauthorized modification or alteration, incorrect electrical current or voltage, or commercial use, or use for other than intended purpose.

• Repairs when your LG refrigerator is used in other than normal, single-family household use.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

CUSTOMER INTERACTIVE CENTER NUMBERS

To obtain Customer Assistance, Product Information, or Dealer or Authorized Service Center location:

TO CONTACT LG ELECTRONICS BY MAIL:

LG Customer Interactive Center P. O. Box 240007 201 James Record Road Huntsville, Alabama 35824 ATTN: CIC

Call

1-800-243-0000 (24 hours a day, 365 days per

year) and select the appropriate option from the menu.

Or visit our website at: http://www.lgservice.com

LIMITED WARRANTY (CANADA)

LG REFRIGERATOR

LG Electronics will repair or at its option replace, without charge, your product which proves to be defective in material or workmanship under normal use, during the warranty period listed below from the date of original purchase. This warranty is good only to the original purchaser of the product during the warranty period as

long as it is in any Canadian Province.

WARRANTY PERIOD

MODEL# : LRFC21755** LABOR : 1 Y ear PAR

LRFC25750**

SEALED SYSTEM HOW SER

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OFMERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS USA, INC. SHALLNOT BE LIABLE FOR THE LOSS OFTHE USE OF THE PRODUCT, INCONVIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUTOF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANYBREACH OFANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITYAPPLICABLE TO THIS PRODUCT.

Some provinces do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from province to province.

VICE IS HANDLED : Call 1-888-542-2623 (1-888-LG-CANADA) and choose the appropriate

: Labor/ 1 Year, Parts/ 7 Years (Compressor, condenser, and evaporator)

prompt. Please have product type (refrigerator) and ZIP Code ready. See our website at http://www.lg.ca This warranty provides in-home service.

TS : 1 Y ear

THE ABOVE W ARRANTY DOES NOTAPPL Y TO:

1. Service trips to your home to deliver and pickup, install, instruct, or replace house fuses or correct wiring, plumbing, or correction of unauthorized repairs.

2. Damage to the product caused by accident, vermin, fire, flood, alteration, misues, abuse, improper installation, or acts of God.

3. Commercial use or use for other than the intended purpose.

Therefore, these costs are the responsibility of the consumer.

CUSTOMER ASSIST ANCE NUMBERS:

To Prove Warranty Coverage:

To Obtain Product, Customer, or Service Assistance by phone:

or by Internet:

To Obtain Nearest Authorized Service Center, Parts Distributor, or Sales Dealer by phone:

or by Internet:

Retain your Sales Receipt to prove date of purchase.

A copy of your Sales Receipt must be submitted at the time warranty service is provided.

Call 1-888-542-2623 (1-888-LG-CANADA) and choose the appropriate prompt.

http://www.lg.ca

Call 1-888-542-2623 (1-888-LG-CANADA) and choose the appropriate prompt. Please have your product type (refrigerator) and ZIP Code ready.

http://www.lg.ca

SAFETY MESSAGES

This guide contains many important safety messages. Always read and obey all safety messages.

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING, CAUTION. These words mean:

DANGER

You will be killed or seriously injured if you don’t follow instructions.

WARNING

You can be killed or seriously injured if you don’t follow instructions.

CAUTION

All safety messages will identify the hazard, tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed.

Indicates an imminently hazardous situation which, if not avoided,

may result in minor or moderate injury, or product damage only.

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following:

Read all instructions before using this appliance.

• NEVER unplug your refrigerator by pulling on the power

cord. Always grip the plug firmly and pull it straight out from the outlet.

• Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

• When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord.

• DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• DO NOT allow children to climb, stand or hang on the refrigerator doors or shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

• Keep fingers out of pinch point areas; clearances between

the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.

• Unplug your refrigerator before cleaning or making any repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual.

• Before replacing a burned-out light bulb, unplug the refrigerator or turn off power at the circuit breaker or fuse box in order to avoid contact with a live wire filament. (A burned-out light bulb may break when being replaced.) NOTE: Setting either or both controls to the OFF position does not remove power to the light circuit.

• This refrigerator must be properly installed in accordance with the Attention Installer Instructions that were taped to the front of the refrigerator.

• After your refrigerator is in operation, do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may adhere to the extremely cold surfaces.

• In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. DO NOT place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.

• DO NOT refreeze frozen foods which have thawed completely. The United States Department of Agriculture in Home and Garden Bulletin No. 69 says:

…You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold—below 40°F (4°C).

…Thawed ground meats, poultry or fish that have any offodor or off-color should not be refrozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, get rid of it. The food may be dangerous to eat.

Even partial thawing and refreezing reduces the eating quality of foods, particularly fruits, vegetables and prepared foods. The eating quality of red meats is affected less than that of many other foods. Use refrozen foods as soon as possible to save as much of their quality as you can.

SAVE THESE INSTRUCTIONS

DANGER: RISK OF CHILD ENTRAPMENT

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous…even if they will sit for just a few days. If you are getting rid of your old refrigerator, please follow the instructions at right to help prevent accidents.

CFC DISPOSAL

Your old refrigerator may have a cooling system that used CFCs (chlorofluorocarbons). CFCs are believed to harm stratospheric ozone.

GROUNDING REQUIREMENTS

IMPORTANT:

TO CONNECT ELECTRICITY

Please read carefully.

WARNING

Electrical Shock Hazard

FOR PERSONAL SAFETY, this appliance must be

properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

3-prong grounding type wall receptacle

3-prong grounding plug

BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR OR FREEZER

• Take off the doors.

• Leave the shelves in place so that

children may not easily climb inside.

If you are throwing away your old refrigerator, make sure the CFC refrigerant is removed for proper disposal by a qualified servicer. If you intentionally release this CFC refrigerant, you can be subject to fines and imprisonment under provisions of environmental legislation.

separate circuit serving only this appliance be provided. Use a receptacle which cannot be turned off with a switch or pull chain. Do not use an extension cord.

Where a standard two-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded three-prong wall outlet.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

NOTE: Before performing any type of installation,

cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator Control or Freezer Control, depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator Control or Freezer Control, depending on the model) to the desired setting.

USE OF EXTENSION CORDS

Ensure proper ground exists before use.

RECOMMENDED GROUNDING METHOD

The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a

Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord. However, if you still elect to use an

extension cord, it is absolutely necessary that it be a UL-listed (USA), 3-wire grounding type appliance extension cord having a grounding type plug and outlet, and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

Use of an extension cord will increase the clearance needed for the back of the refrigerator.

PARTS AND FEATURES

Use this page to become more familiar with the parts and features. Page references are included for your convenience.

NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items listed below.The locations of the features shown below may not match your model.

Digital Sensor Control (p.15)

Design-A-Door (p.21)

Ice Bin (p.22)

Pull out Drawer (p.23)

Shelves (p.18)

Optibin Crisper (p.19) (Keeps fruits and vegetable fresh and crisper)

Glide N Serve (p.21)

Customcube Icemaker (p.26)

Durabase (p.22)

Divider (p.23)

Freezer Door Rack (Tilting-LRFC 25750** only) (p.22)

Wine Holder (p.18)

Dairy Bin (p.22)

Egg Box

REFRIGERATOR INSTALLATION

INSTALLATION

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

UNPACKING YOUR REFRIGERATOR

Remove tape and any temporary labels from your refrigerator before using. Do not remove any warningtype labels, the model and serial number label, or the TechSheet that is attached to back wall of the refrigerator.

To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, flammable fluids or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see the Important Safety Instructions section.

Refrigerator shelves are installed in the shipping position.

Please reinstall shelves according to your individual storage needs.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

1. Avoid placing the unit near heat sources, direct sunlight

or moisture.

2. To avoid vibration, the unit must be level. If required,

adjust the leveling screws to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling screws can be turned easily by tipping the cabinet slightly. Turn the leveling screws clockwise ( ) to raise the unit, counterclockwise ( ) to lower it.

3. Install this appliance in an area where the temperature

is between 55°F (13°C) and 110°F (43°C.) If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

1. Clean your refrigerator thoroughly and wipe off all dust

accumulated during shipping.

2. Install accessories such as ice cube bin, drawers,

shelves, etc., in their proper places. They are packed together to prevent possible damage during shipment.

3. Let your refrigerator run for at least 2 or 3 hours before

putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling. Your refrigerator is now ready for use.

w CAUTION

• Be careful when you work with hinge, base grille, stopper etc. You may be injured.

• Do not put hands or metal sticks into air vents, base grille or bottom of refrigerator. You may be injured or receive an electrical shock.

BASE GRILLE

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion or fire.

To remove the base grille:

1. Open the Freezer Drawer.

2. Remove screws on top of base grille.

To install the base grille:

• Follow reverse order of removing base grille.

REFRIGERATOR INSTALLATION

Screws

mounted

on door

Screws

mounted

on door

Keyhole slots

on back of

handle

Keyhole slots

on back of

handle

HOW TO REMOVE DOOR/DRAWER HANDLES

1. Removing Refrigerator Handle

NOTE: Handle appearance may vary.

• Grasp the handle tightly with both hands and slide the handle up (1)(this may require some force).

• The keyhole slots (2) on the back of the handle allow the handle to separate from the mounting screws (3).

w CAUTION: It could be damaged and

broken when you hit with hammer while you remove and attach the handle.

w CAUTION: When you assemble or

disassemble handle, you must push and pull with moment force.

2. Removing Freezer Drawer Handle

NOTE: Handle appearance may vary.

• Grasp the handle tightly with both hands and slide the handle to left (1)(this may require some force).

• The keyhole slots (2) on the back of the handle allow the handle to separate from the mounting screws (3).

REFRIGERATOR INSTALLATION

Screws

mounted

on door

Screws

mounted

on door

Keyhole slots

on back of

handle

HOW TO REPLACE DOOR/DRAWER HANDLES

1. Replacing Refrigerator Door Handle

NOTE: Handle appearance may vary.

• Align keyhole slots (1) on the top and bottom of the back of the handle with the screws (2) mounted on the front of the door.

• Press the handle against the door front, making sure that the screws (2) go into the keyhole slots (1).

• Holding the handle with both hands, press it firmly against the front of the door and slide the handle down (3).

2. Replacing Freezer Drawer Handle

NOTE: Handle appearance may vary.

• Align keyhole slots (4) on the right and left sides of the back of the handle with the screws (5) mounted on the front of the drawer.

• Press the handle against the drawer front, making sure that the screws (5) go into the keyhole slots (4).

• Holding the handle with both hands, press it firmly against the front of the drawer and slide the handle to the left (6).

REFRIGERATOR INSTALLATION

HOW TO REMOVE REFRIGERATOR DOOR

1. Removing Refrigerator Door

NOTE: Handle appearance may vary.

IMPORTANT: Before you begin, turn the refrigerator OFF and unplug it. Remove food and any bins from doors.

Left Door

• Loosen the screw (1) and release hooks inside of cover.

• Disconnect door switch wire (2) and remove the top hinge cover (3).

• Disconnect the wire harness (4).

• Remove the earth screw (5).

• Rotate the lever hinge (6) to counter clockwise and lift off the top hinge (7).

• Slightly lift up the refrigerator door and remove it.

• Place the door on a non-scratching surface with the inside up.

Right Door

• Remove the right door followed by the same way described above.

• When removing the top hinge (7), rotate the lever hinge (6) to clockwise at this time.

w CAUTION: When removing top hinge, be careful that the door does not fall forwards.

REFRIGERATOR INSTALLATION

2. Replacing Refrigerator Door

Right Door

• Lower the door onto the middle hinge pin(8). Make sure the door is aligned with the cabinet.

• Replace the top hinge(7) by rotating the lever hinge (6) to counter clockwise to tighten it.

Make sure the gasket on the door is flush against the cabinet and is not folded. Support the door on the handle side while tightening. And make sure the door is straight and the gap between the doors is even across the front.

• Install the earth screw (5) and connect the wire harness (4).

• Connect the door switch wire (2) and hook up the top hinge cover (3).

• Tighten the screw (1).

Left Door

• Replace the left door followed by the same way described above.

• When replacing the top hinge(7), rotate the lever hinge (6) to clockwise at this time.

w CAUTION: Be careful of missing the washer[part (9)].

Because it can be easily taken off.

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