LG LM-X520ZMW User Guide

USER GUIDE

LM-X520ZMW

ENGLISH

MFL71482005 (1.0)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This handset is not suitable for people who have a visual impairment

due to the touch screen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

14 Camera features 17 Gallery features 21 Sound quality and effects

features

21 Google Assistant 23 Fingerprint recognition 26 Multi-tasking feature

Basic Functions

29 Product components and

accessories

30 Parts overview 33 Turning the power on or off 34 Installing the SIM card 37 Inserting the memory card 38 Removing the memory card

38 Battery 40 Touch screen 44 Home screen 53 Screen lock 58 Memory card encryption 59 Taking screenshots 59 Entering text 64 Content sharing 66 Do not disturb

Useful Apps

68 Installing and uninstalling apps 69 App trash 70 App Shortcuts 71 Phone 75 Messaging 76 Camera 86 Gallery 90 Contacts 93 QuickMemo+ 95 Clock

96 Calendar 97 Tasks 97 Music 98 Calculator 98 E-mail 99 Audio Recorder 99 FM Radio 100 Update centre 100 File Manager 100 Smart Doctor 101 LG Mobile Switch 101 SmartWorld 102 RemoteCall Service 102 Cell Broadcast 103 Google apps

Settings

107 Settings 107 Network 119 Sound 120 Display 121 General

Appendix

134 LG Language Settings 134 LG Bridge 135 Phone software update 137 Anti-Theft Guide 138 Open Source Software Notice

Information

138 Regulatory information

(Regulation ID number, E-labeling,

etc.)

139 Trademarks 140 DECLARATION OF

CONFORMITY

140 More information 142 FAQ

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is2W/kgaveragedover10goftissue.

• The highest SAR value for this model tested for use at the ear is 0.342 W/kg

(10g)andwhenwornonthebodyis1.050W/kg(10g).

• This device meets RF exposure guidelines when used either in the normal use

positionagainsttheearorwhenpositionedatleast5mmawayfromthebody.

When a carry case, belt clip or holder is used for body-worn operation, it should

notcontainmetalandshouldpositiontheproductatleast5mmawayfrom

your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee

any damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

6Guidelines for safe and efficient use

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your

device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

• A mobile device requires proper air circulation in order to dissipate heat. Direct skin

contact and inadequate circulation of air flow to the device may cause the device to overheat. The device must be at least 1.0cm from between the user’s body.

• Prevent dust of any other foreign substances from getting into the Charger/

USB cable port. It may cause heat or fire.

• Please ensure that the product does not get in contact with liquid. Do not

use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color. Please note that this will limit you from receiving any free-of-charge repair services provided under warranty.

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

• Pacemakermanufacturersrecommendthatyouleaveatleast15cmofspace

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

7Guidelines for safe and efficient use

• Minor interference may affect TVs, radios, PCs etc.

• Useyourdeviceintemperaturesbetween0ºCand40ºC,ifpossible.Exposing

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

8Guidelines for safe and efficient use

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

9Guidelines for safe and efficient use

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider for more information.

Use your mobile phone to call emergency services for yourself or others in the case of fire, traffic accident or medical emergencies;

• Australia Dial (0-0-0)

• New Zealand Dial (1-1-1)

• International Dial (1-1-2)

• other local emergency number.

Remember, it is a free call when dialling emergency services from your mobile phone in Australia.

Notice for Battery replacement

• For your safety, do not remove the battery incorporated in the product.

If you need to replace the battery, take it to the nearest authorised LG Electronics service point or dealer for assistance.

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by non-qualified professional can cause damage

to your device.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

10Guidelines for safe and efficient use

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• If you need to replace the battery, take it to the nearest authorised LG

Electronics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or claws, come

into contact with the battery. This could cause a fire.

Driver Safety Tips

Your mobile telephone gives you the powerful ability to communicate almost anywhere, anytime, but an important responsibility accompanies the benefits of mobile phones, one that every user must uphold.

When driving a car, driving is your first responsibility. When using your mobile phone behind the wheel of a car, practice good common sense and remember the following tips:

• Use a hands free device to add an additional layer of convenience and safety

to your wireless phone with one of the many hands free accessories available today.

• Let the person you are speaking with know you are driving; if necessary,

suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice and even heavy traffic can be hazardous.

• Do not take notes or look up phone numbers while driving. Typing up a “to

do” list or flipping through your address book takes attention away from your primary responsibility of driving safely.

• Place calls when you are not moving or before pulling into traffic. Try to plan

calls when you will not be driving.

11Guidelines for safe and efficient use

• Do not engage in stressful or emotional conversations that may be distracting.

Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road.

• Use your mobile phone to help others in emergencies. If you see an auto

accident, crime in progress or other serious emergency where lives are in danger, call the emergency number, as you would want others to do for you.

• If you see a broken down vehicle posing no serious hazard, a broken traffic

signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance, local traffic authority or police station.

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

12Guidelines for safe and efficient use

Custom-designed Features

Camera features

Portrait

You can take a sharp portrait by applying the camera lens blur effect.

Tap , then tap Portrait.

Tap to take a photo.

• To adjust blur strength, drag the slide bar to the left or right.

• Keep the distance to your subject within 1.3 ~ 5.0 feet when using the

rear camera.

• This feature is not available If the surroundings are too dark.

• After applying this feature, tap the desired position on the preview

screen to automatically apply the exposure value and focus when using the rear camera, or exposure value only when using the front camera.

Custom-designed Features 14

AI CAM

Sunset Flower

You can effectively take photos or record videos since the camera recognises the object when taking a photo or recording a video.

Tap , then tap AI CAM.

When the object is recognised, the best effect for the scene is applied.

• To apply other effects, tap the scene icon.

• Pet, city, flower, food, landscape, person, sunset, auto, total 8

categories can be recognised automatically.

• The result of the scene recognition may differ depending on the

illumination or the location of the subject while taking photos. Keywords do not appear on the actual photos or videos.

• This feature is available only when the front and rear cameras are in the

Auto mode.

Custom-designed Features 15

Flash Jump-Cut

Photos taken at a regular interval are saved as GIF files.

Tap , then tap MODE Flash Jump-Cut .

Tap to take a photo.

• Photos are taken every 3 seconds and saved as a GIF file.

on the screen to select the number of photos you want to

• Tap

take.

• While taking photos, tap

photos.

• The flash automatically turns on to act as a timer.

• The shots taken this time and the total number of shots are displayed

at the bottom of the screen.

• All taken photos are saved as GIF files only.

• You may not change the GIF speed nor image order.

to create GIF files with previously taken

Custom-designed Features 16

Gallery features

Making a collage

You can make a collage from the associated content.

While viewing an album, tap Make collage.

Select the desired images to add to the a collage and then tap NEXT.

• Select the desired layout from the bottom of the screen.

Tap MAKE.

• A maximum of 9 images can be used to create a collage.

Custom-designed Features 17

Creating a movie

You can create a new movie by putting images and videos together.

Tap Photos tab, then tap Create movie.

You can also tap

Select images or videos for your movie and tap NEXT.

Edit the selected images and videos and then tap SAVE.

Play tab, then tap Create movie.

Custom-designed Features 18

Deleting files

You can select images or videos to delete from your video by tapping at its thumbnail.

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

• Touch and hold a file, and then tap another file for multiple selection.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.

• A maximum of 50 images and videos can be used to create a video.

• The playback time for an image is 3 seconds by default and it cannot be

changed. Videos can be trimmed down to a minimum of 1 second.

• This feature may not support some image or video formats.

Custom-designed Features 19

Making a GIF

You can easily make a GIF file using recorded videos or photos.

Making a GIF by using recorded videos

At the desired starting point while watching a video, tap .

Select the length of the GIF you want to create.

• GIF is generated for the time selected from the current time.

• For videos less than 5 seconds, GIF images are automatically

generated for the remaining time.

Making a GIF by using photos

While viewing an album, tap Create GIF.

You can also tap

Select the desired photos to create a GIF file and then tap NEXT.

• You can add more images and adjust the GIF speed, screen ratio,

and file order.

• You may use this feature solely for creative purposes. The use of this

feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

• A maximum of 100 images can be used to create a GIF file.

on Play on the Play tab of the Gallery app.

Custom-designed Features 20

Sound quality and effects features

DTS:X 3D Surround

You can play a song or video in three-dimensional, immersive and vivid sound. To use this feature, connect earphones, speaker or other external audio devices to your device.

Settings Sound Sound quality and effects DTS:X 3D

Tap

Surround, then tap

Adjusting the sound direction

You can adjust the sound direction as desired.

Tap Settings Sound Sound quality and effects DTS:X 3D

Surround, then tap

Select sound direction.

to activate this feature.

Google Assistant

Google Assistant overview

You can launch or use desired apps with your voice.

• To use this feature, first connect to the network and sign in to your

Google Account.

• This feature may not work properly or voice recognition accuracy may

decrease in areas where Wi-Fi or mobile network signal strength is weak.

• This function may not be supported, or the supported languages may

differ depending on the service area.

Custom-designed Features 21

Launching Google Assistant

Press and hold from the Home screen to launch Google Assistant.

Tap GET STARTED.

Follow the on-screen instructions and say “Ok Google”.

• The device saves your voice data for recognition.

Tap Save.

Launching Google Assistant with your voice

Say “Ok Google” when the screen is turned on.

Say a command or question when “Hi, how can I help?” appears on

the screen.

Launching Google Assistant from the Home screen

Touch and hold on the Home screen.

Say a command or question when “Hi, how can I help?” appears on

the screen.

• Voice recognition accuracy may decrease if you speak with an unclear

voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

Custom-designed Features 22

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view the locked content in the QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.

• If the device cannot detect your fingerprint, or you forgot the value

specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.

• The device has a fingerprint sensor. Ensure that the fingerprint sensor

is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance is on the fingerprint

sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.

• A fingerprint may not be recognised properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

Custom-designed Features 23

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognised. Make sure that your finger covers the entire surface of the fingerprint sensor.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is

dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Lock screen & security Fingerprints.

• A lock screen must be set to use this feature.

• If the screen lock is not active, configure the lock screen by following the

on-screen instructions. See

Locate the fingerprint sensor on the back of the device and gently put

your finger on it to register the fingerprint.

• Gently press the fingerprint sensor so that the sensor can recognise

your fingerprint.

• Ensure that your fingertip covers the entire surface of the fingerprint

sensor.

Setting a screen lock

for details.

Custom-designed Features 24

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Lock screen & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

Tap Settings General Lock screen & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this, make

sure that the content lock is set.

Custom-designed Features 25

Multi-tasking feature

Multi window

You can use two apps at the same time by separating the screen into the multiple windows.

Tap from the Home touch buttons.

• Recently-used apps appear.

Tap at the top of the desired app to use the Multi window feature.

• The selected app appears at the top half of the screen.

Alternatively,

Touch and hold while using an app.

• Recently-used apps appear on the split screen.

Tap at the top of the desired app to use the Multi window feature.

• The selected app appears at the top half of the screen.

Custom-designed Features 26

• To deactivate the Multi window feature, touch and hold on the

Home touch button.

• To adjust the size of the split screen, drag

screen.

• The Multi window feature is not supported by some LG apps and the

apps downloaded from the Play Store.

at the center of the

Overview screen

The Overview screen provides a preview of your recently used apps. To view the list of recently used apps, tap

displayed app.

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi window feature. You can also tap each app.

on the Home, then tap the

at the top of

Custom-designed Features 27

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• Stereo headset

• USB cable

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional items, contact an LG Customer Service Centre.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Remove the protective film from the Fingerprint sensor before use of

the fingerprint recognition feature.

• Charger

• Quick Start Guide

• Ejection pin

Basic Functions 29

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