LG LMX25986SB, LMX25986 Series, LMX21986 Owner's Manual

P/NO : MFL62184508

www.lg.com

OWNER’S MANUAL

FRENCH DOOR
REFRIGERATOR

Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.

ENGLISH

FRANÇAIS ESPAÑOL

LMX25986

**

ENGLISH

2

TABLE OF CONTENTS

TABLE OF CONTENTS

3 PRODUCT FEATURES

4 IMPORTANT SAFETY INSTRUCTIONS

7 COMPONENTS

7 Refrigerator Exterior
8 Refrigerator Interior

8 - Key Parts and Components
9 - Special Features

10 INSTALLATION

10 Specifications
11 Unpacking Your Refrigerator
11 Choosing the Proper Location
11 - Flooring
11 - Ambient Temperature
11 - Measuring the Clearances
12 Removing/Assembling the Refrigerator

Door Handles

12 Removing/Assembling the Freezer Drawer Handle
13 Removing/Assembling the Doors and Drawers
13 - Removing the Left Refrigerator Door
14 - Removing the Right Refrigerator Door
14 - Assembling the Right Refrigerator Door
15 - Assembling the Left Refrigerator Door
16 - Removing the Freezer Drawers
18 - Assembling the Freezer Drawers
19 Connecting the Water Line
19 -Before You Begin
19 - Water Pressure
19 - What You Will Need
20 - Water Line Installation Instructions
21 Turning On the Power
22 Leveling and Door Alignment

23 HOW TO USE

23 Before Use

24 Control Panel
24 - Control Panel Features
26 In-Door Ice Bin
26 - Detaching the In-Door Ice Bin
26 - Assembling the In-Door Ice Bin
27 Automatic Icemaker
27 - Turning the Automatic Icemaker On or Off
28 - When You Should Turn the Icemaker Off
28 - Normal Sounds You May Hear
28 - Preparing for Vacation
29 Ice and Water Dispenser
29 - Dispenser
29 - Using the Dispenser
29 - Locking the Dispenser
29 - Cleaning the Dispenser Tray
30 Storing Food
30 - Food Preservation Location
31 - Food Storage Tips
31 - Storing Frozen Food
32 Humidity Controlled Crisper and Glide’N’Serve
33 Detaching and Assembling the Storage Bins
34 Adjusting the Refrigerator Shelves

35 MAINTENANCE

35 Cleaning
36 Replacing the Water Filter

40 SMART DIAGNOSIS

41 TROUBLESHOOTING

49 WARRANTY

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3

PRODUCT FEATURES

PRODUCT FEATURES

* Depending on the model, some of the following functions may not be available.

FILTERED WATER AND ICE DISPENSER

The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice.

DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigera­tor door or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than
60 seconds, a warning alarm sounds in 30 second intervals.

HUMIDITY CONTROLLED CRISPER

The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp. You
can control the amount of humidity in the crisper by adjusting the setting between High and Low.

GLIDE‘N’SERVE

Glide‘N’Serve provides storage space with a variable temperature control that keeps the compartment
colder than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked.

AUTO CLOSING HINGE

The refrigerator doors and freezer drawers close automatically with a slight push.
(The door only closes automatically when it is open at an angle less than 30°.)

ICE PLUS

Ice production can be increased by approximately 20 percent when the freezer section is maintained at
the coldest temperature for a 24-hour period.

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4

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

This guide contains many important safety messages. Always

read and obey

all safety messages.

WARNING

You can be killed or seriously injured if you do not follow instructions.

CAUTION

Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or

product damage.

WARNING

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be
followed, including the following.

Power

NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the

y

outlet.
Immediately repair or replace all power cords that have become frayed or otherwise damaged. Do not use a cord that

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shows cracks or abrasion damage along its length or at either the plug or connector end.
Do not use an uncertified power outlet.

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Unplug the power plug immediately in the event of a blackout or thunderstorm.

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Plug in the power plug with the power cord facing downward.

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Installation

Contact an authorized service center when you install or relocate the refrigerator.

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When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord.

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Connect this product to a dedicated grounded electric outlet conforming with the rating prior to use. It is the user’s respon-

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sibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
Do not install the refrigerator where there may be a danger of falling.

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Use

DO NOT allow children to climb, stand, or hang on the refrigerator doors or shelves in the refrigerator. They could damage

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the refrigerator and seriously injure themselves.
Do not place heavy objects on the dispenser of the refrigerator or hang onto it.

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Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator.

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Do not put live animals inside of the refrigerator.

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Do not allow children to climb into the product when it is in use.

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In the event of a gas leak (propane/LPG), ventilate sufficiently and contact an authorized service center before use. Do not

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touch or disassemble the electric outlet of the refrigerator.
In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ventilate sufficiently and contact an

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authorized service center.
Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the refrigerator or store them inside

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the refrigerator. Do not place the refrigerator in the vicinity of flammable gas.

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or
others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:

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5

IMPORTANT SAFETY INSTRUCTIONS

Do not use this product for special purposes (storage of medicine or test materials or for ships, etc).

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Unplug the power plug before cleaning or repairing the refrigerator.

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When you replace the light bulb in the refrigerator, unplug the refrigerator or turn off the power.

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Do not modify or extend the power cord.

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Do not use a dryer to dry the interior. Do not light a candle to remove the interior odor.

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For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electri-

y

cian to make sure the outlet is properly grounded.
Do not use an outlet that can be turned off with a switch. Do not use an extension cord. It is the user’s responsibility to

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replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

y

Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.

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Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke.

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Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.

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Do not disassemble or modify the refrigerator.

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Do not put hands, feet, or metal objects below or behind the refrigerator.

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Do not operate the refrigerator or touch the power cord with wet hands.

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In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism or with the heating

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element that releases the cubes. Do not place fingers or hands on the automatic ice-making mechanism while the refrigera­tor is plugged in.

When dispensing ice from the dispenser, do not use crystal ceramics.

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Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your refrigerator is in operation.

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Do not put glass containers, glass bottles or soda in the freezer.

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This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,

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or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.

Do not refreeze frozen food that have thawed completely. It may result in a serious health issue.

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If you are throwing away your old refrigerator, make sure the CFC coolant is removed for proper disposal by a qualified

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servicer. If you release CFC coolant, you may be fined or imprisoned in accordance with the relevant environmental law.
Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing the refrigera-

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tor, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not
easily climb inside.

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be
followed, including the following.

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6

IMPORTANT SAFETY INSTRUCTIONS

CAUTION

Installation

The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the

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refrigerator.
Be careful when you unpack and install the refrigerator. Immediately dispose of packing materials (plastic) out of reach of

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children.

Use

Close the door carefully when children are around.

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Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful closing

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doors when children are in the area.
If you store food properly, beware that it may fall and cause injury.

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Maintenance

Do not use strong detergents like wax or thinners for cleaning. Clean with a soft fabric.

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Wipe foreign objects (dust, water, etc) off the prongs of the power plug and contact areas regularly.

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SAVE THESE INSTUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be
followed, including the following.

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7

COMPONENTS

COMPONENTS

Use this page to become more familiar with the parts and features of your refrigerator. Page references are included for your
convenience.
*The appearance and specifications of the actual product may differ depending on the model.

Refrigerator Exterior

LED Display

Displays the refrigerator and freezer
temperature, the water filter condi­tion and the dispenser status.

Ice Plus

When this feature is activated, the
freezer section will run at the coldest
temperature for a 24-hour period to
increase ice production.

Filtered Water and
Ice Dispenser

Dispenses fresh, chilled, filtered
water through the door. The ice
dispenser offers cubed or crushed
ice.

Door Alarm

A warning alarm sounds at 30­second intervals when the refrig­erator or freezer door is left open
for more than 60 seconds.

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8

COMPONENTS

Refrigerator Interior

Key Parts and Components

Can Storage Bin

Used to preserve
chilled food or drinks.

Gallon Storage Bins

Interchangeable bins
that can be arranged
to suit your storage
needs.

LED Interior Lamps

The interior lamps light up the
inside of the refrigerator.

Ice Storage Bin

For additional ice
storage.

Fixed Door
Bins

Fixed Door Bin

Adjustable
Refrigerator Shelf

The shelves in your re­frigerator are adjustable
to meet your individual
storage needs.

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9

COMPONENTS

Smart Diagnosis Speaker

Hold your phone to this
speaker when activating
Smart Diagnosis. Refer to
the Smart Diagnosis section
for more details.

SpacePlus Ice
System

Automatically
produces 80-130 ice
cubes in a 24-hour
period.

Auto Closing Hinge

The refrigerator doors
and freezer drawers
close automatically when
you push them slightly.
(The door only closes
automatically when it is
open at an angle of less
than 30°.)

Mullion

Folds in when the
left door is opened.

Glide’N’Serve

Allows you to store
food items at a dif­ferent temperature
than the regular
refrigerator area.

Crispers

Controls humidity
and helps vege­tables and fruit to
stay crisp.

Special Features

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10

INSTALLATION

INSTALLATION

Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Bottom-freezer refrigerator model LMX25986

Description French door refrigerator

Electrical requirements 115 VAC @ 60 Hz

Min. / Max. Water pressure 20 -120 PSI (1.4 - 8.4 kgf/cm

2

)

Dimensions 35 3/4" (W) X 34 1/4" (D) X 69 3/4" (H), 46 1/2" (D w/ door open)

908 mm (W) X 869.95 mm (D) X 1 771.65 (H), 1 181.1 mm (D w/ door open)

Net weight 309 lb. (140kg)

Refrigerator storage capacity 17.56 cu. ft.

Freezer storage capacity 7.14 cu. ft.

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11

INSTALLATION

Choosing the Proper Location

Select a place where a water supply can be easily con-

y

nected for the automatic icemaker.

Ambient Temperature

Install this appliance in an area where the temperature is
between 55°F (13°C) and 110°F (43°C). If the temperature
around the appliance is too low or high, cooling ability may
be adversely affected.

Unpacking Your Refrigerator

WARNING

Use two or more people to move and install the

y

refrigerator. Failure to do so can result in back or
other injury.
Your refrigerator is heavy. When moving the refrig-

y

erator for cleaning or service, be sure to protect
the floor. Always pull the refrigerator straight out
when moving it. Do not wiggle or walk the refrig­erator when trying to move it, as floor damage
could occur.
Keep flammable materials and vapors, such as

y

gasoline, away from the refrigerator. Failure to do
so can result in fire, explosion, or death.

Remove tape and any temporary labels from your refrigera­tor before using. Do not remove any warning-type labels,
the model and serial number label, or the Tech Sheet that is
located under the front of the refrigerator, behind the base
grille.

To remove any remaining tape or glue, rub the area briskly
with your thumb. Tape or glue residue can also be easily re­moved by rubbing a small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.

Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual storage
needs.

Flooring

To avoid noise and vibration, the unit must be leveled and
installed on a solidly constructed floor. If required, adjust the
leveling legs to compensate for unevenness of the floor. The
front should be slightly higher than the rear to aid in door
closing. Leveling legs can be turned easily by tipping the cabi­net slightly. Turn the leveling legs to the left to raise the unit
or to the right to lower it. (See Leveling and door AlIgnment.)

NOTE

Installing on carpeting, soft tile surfaces, a platform or
weakly supported structure is not recommended.

NOTE

The water pressure must be between 20 and 120 psi
on models without a water filter and between 40 and
120 psi on models with a water filter.

Measuring the Clearances

Too small of a distance from adjacent items may result in
lowered freezing capability and increased electricity con­sumption charges. Allow at least 24 inches (61 cm) in front
of the refrigerator to open the doors and at least 2 inches
(5.08 cm) between the back of the refrigerator and the wall.

The refrigerator should always be plugged into its own

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individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 am­peres. This provides the best performance and also
prevents overloading house wiring circuits which could
cause a fire hazard from overheated wires. It is recom­mended that a separate circuit serving only this appli­ance be provided.

WARNING

To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.

2” (5.08 cm)

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12

INSTALLATION

Removing/Assembling the
Refrigerator Door Handles

Removing the Handles

1

Loosen the set screws with a 3/32 in. Allen wrench and

remove the handle.

2

Loosen the mounting fasteners that connect to the

refrigerator door and handle using a

1

/4 in. Allen wrench,

remove the mounting fasteners.

Assembling the Handles

1

Assemble the mounting fasteners at both ends of the

handle using a

1

/4 in. Allen wrench.

2

Place the handle on the door by fitting the handle foot-

prints over the mounting fasteners and tightening the set
screws with a

3

/32 in. Allen wrench.

Removing/Assembling the
Freezer Drawer Handle

N O T E

Removing the doors is always recommended when it
is necessary to move the refrigerator through a nar­row opening. If it is necessary to remove the handles,
follow the directions below.

Removing the Handles

1

Loosen the set screws located on the lower side of the

handle with a

1

/8 in. Allen wrench and remove the handle.

2

Loosen the mounting fasteners that connect to the

freezer drawer and handle using a

1

/4 in. Allen wrench,

and remove the mounting fasteners.

Assembling the Handles

1

Assemble the mounting fasteners at both ends of the

handle using a

1

/4 in. Allen wrench.

2

Place the handle on the door by fitting the handle foot-

prints over the mounting fasteners and tightening the set
screws with a

1

/8 in. Allen wrench.

Mounting
Fasteners

Set Screw

Allen
Wrench

Mounting
Fasteners

WARNING

When the customer takes apart the handle or assemble it
from a refrigerator, please be cautious of following things.

Hold the handle with your own hand to make sure not

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to drop the handle to the floor or instep while taking
apart the handle from a refrigerator.
Do not swing the handle towards people or animals

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after taking apart the handle.
Insert the bracket hole of the handle into the stopper

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bolt of the door exactly, and then assemble the set
screws to fix the handle.
Check if there’s any gap between the door and handle

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after fixing the handle.

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13

INSTALLATION

CAUTION

When lifting the hinge free of the latch, be careful that
the door does not fall forward.

Removing the Left Refrigerator Door

1

The water supply is connected to the upper right part

of the rear surface of the refrigerator. Remove the ring
in the joint area. Hold the water supply connection and
gently push the Collet to detach the water supply line as
shown in

and .

NOTE

Detachment of the water supply line is applicable only
when detaching the left refrigerator door.

WARNING

If your entrance door is too narrow for the refrigera-

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tor to pass through, remove the refrigerator doors and
move the refrigerator sideways through the doorway.
Use two or more people to remove and install the

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refrigerator doors. Failure to do so can result in back or
other injury.
Disconnect the electrical supply to the refrigerator

y

before installing. Failure to do so could result in serious
injury or death.
Do not put hands, feet or other objects into the air

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vents, base grille, or bottom of the refrigerator. You
may be injured or receive an electrical shock.
Be careful when handling the hinge, base grille and

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stopper. It may result in injury.
Remove food and bins from the doors and drawers

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before detaching.

Collet

Removing/Assembling the Doors
and Drawers

Removing the doors is always recommended when it is nec­essary to move the refrigerator through a narrow opening.

(1)

(2)

(4)

(3)

(6)

(7)

(8)

(5)

(2)

(3)

(4)

(5)

(1)

2

Open the left door. Remove the top hinge cover screw (1).

Lift up the cover (2).

3

Remove the cover.

4

Pull out the tube (3).

5

Disconnect all wire harnesses (4).

6

Remove the grounding screw (5).

7

Rotate the hinge lever (6) counterclockwise. Lift the top

hinge (7) free of the hinge lever latch (8).

8

Lift the door from the middle hinge pin and remove the

door.

9

Place the door, inside facing up, on a non-scratching sur-

face.

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14

INSTALLATION

Removing the Right Refrigerator Door

1

Open the door. Remove the top hinge cover screw (1).

Lift up the cover (2).

2

Remove the cover.

3

Rotate the hinge lever (3) clockwise. Lift the top hinge (4)

free of the hinge lever latch (5).

4

Lift the door from the middle hinge pin and remove the

door.

5

Place the door, inside facing up, on a non-scratching

surface.

(2)

(3)

(4)

(5)

(1)

CAUTION

When lifting the hinge free of the latch, be careful that
the door does not fall forward.

Assembling the Right Refrigerator Door

Install the right-side door first.

1

Lower the door onto the middle hinge pin. Make sure that

the plastic sleeve is inserted into the bottom of the door.

2

Fit the top hinge (4) over the hinge lever latch (5) and into

place.

3

Rotate the lever (3) counterclockwise to secure the hinge.

4

Hook the tabs on the right side of the hinge cover (2)

under the edge of the top hinge (4) and position the cover
in place.

5

Insert and tighten the cover screw (1).

(1)

(2)

(3)

(4)

(5)

(1)

(2)

(3)

(4)

(5)

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15

INSTALLATION

Assembling the Left Refrigerator Door

Install the left refrigerator door after the right door is installed.

1

Lower the door onto the middle hinge pin.

2

Fit the top hinge (7) over the hinge lever latch (8) and into

place.

3

Rotate the lever (6) clockwise to secure the hinge.

4

Install the grounding screws (5) and connect the two wire

harnesses (4).

5

Push the water tube (3) located at the top of the left door

into the hole beside the left hinge on the top of the cabi­net until it exits through the back.

6

Insert the water supply tube (3) into the connector until

you see only one scale mark. Fully insert the tub cover
(15 mm).

7

Hook the tabs on the left side of the hinge cover (1) under

the edge of the top hinge (7) and position the cover in
place.

8

Insert and tighten the cover screw (1).

1

(1)

(2)

(3)

(4)

(5)

(2)

(1)

(3)

(4)

(5)

(6)

(7)

(8)

(1)

(2)

(3)

(4)

(5)

(2)

(1)

(3)

(4)

(5)

(6)

(7)

(8)

9

Insert the water supply tube at least 5/8 in.

(15 mm) into the connector.

10

Hook the tab on the door switch side of the cover under
the edge of the wire opening in the cabinet top.

11

Position the cover into place. Insert and tighten the cover
screw.

NOTE

Collet

Tube

Insert Line

Clip

1) Gently press the Collet and insert the tube until
only one line shows on the tube.

(Correct)

(Incorrect)

2) Pull the tube to make sure that the tube is tightly
fastened and then insert the clip.

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16

INSTALLATION

Removing the Freezer Drawers

The top, middle and bottom drawers are all removed in the
same way. In the following figures, the Pullout Drawer
located above the freezer drawer is not shown for clarity.

Top Freezer Drawer

1

Pull the drawer open to full extension. Remove the bas-

ket and ice bin by lifting the basket from the rail system.

2

Remove the screws on both the left and right rails.

CAUTION

Use two or more people to remove and install the

y

freezer drawer. Failure to do so can result in back
or other injury.
Do not hold the handle when removing or replac-

y

ing the drawer. The handle may come off and it
could cause personal injury.
Be careful of sharp hinges on both sides of the

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drawer.
When you lay the drawer down, be careful not to

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damage the floor.
Do not sit or stand on the freezer drawer.

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To prevent accidents, keep children and pets away

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from the drawer. Do not leave the drawer open.

3

Grasp the drawer on each side and pull it up to separate it

from the rails.

4

With both hands, hold each rail and push it in to allow

both rails to slide in simultaneously.

CAUTION

Do not hold the handle when removing or replacing
the drawer. The handle may come off and it could
cause personal injury.