LG LMX25964ST User Manual

OWNER’S MANUAL

FRENCH DOOR
REFRIGERATOR

Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.

LMX25964

**

P/No.: MFL37933588

www.lg.com

ENGLISH FRANÇAIS ESPAÑOL

2

IMPORTANT SAFETY INFORMATION

Basic Safety Precautions ........................................3

CFC Disposal ..........................................................4

How to Connect Electricity ......................................5

PARTS AND FEATURES

Special Features .....................................................6

Key Parts and Components ....................................7

INSTALLATION

Choose the Proper Location ...................................8

Clearances ..............................................................8

Flooring ...................................................................9

Handle Removal......................................................9

Door and Drawer Removal....................................10

Connecting the Water Supply ...............................18

Connecting the Water Lines..................................18

Leveling the Refrigerator Doors ............................20

Starting..................................................................21

HOW TO USE

Control Panel Features .........................................22

The LED Display ...................................................23

Operating the Dispenser ......................................23

Adjusting the Temperatures and Display .............24

Setting the Functions ...........................................25

In-Door Ice Bin .....................................................26

Automatic Icemaker .............................................27

Storing Foods .......................................................28

Location of Foods .................................................29

Shelf Height Adjustment .......................................30

Utility Bin (Optional) ..............................................30

CARE AND CLEANING

Removing and Replacing Components ................31

Cleaning the Refrigerator .....................................33

General Information .............................................33

Light Bulb Replacement .......................................34

Replacing the Water Filter.....................................35

TROUBLESHOOTING

Before Calling for Service ....................................36

SPECIFICATIONS

Key Dimensions and Specifications .....................40

WARRANTY

Product Registration Information ..........................41

THANK YOU!

Congratulations on your purchase

and welcome to the LG family.

Your new LG French Door

Refrigerator combines

advanced cooling technology

with simple operation and high

efficiency. Follow the operating

and care instructions in this

manual and your refrigerator

will provide you with many years

of reliable service.

3

BASIC SAFETY PRECAUTIONS

This guide contains many important safety messages. Always read and obey all
safety messages.

w This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill

or hurt you or others or cause damage to the product. All safety messages will be preceded by the safety
alert symbol and the hazard signal word DANGER, WARNING, or CAUTION. These words mean:

wDANGER

You might be killed or seriously injured if you don’t follow instructions.

wWARNING

You can be killed or seriously injured if you don’t follow instructions.

wCAUTION

Indicates an imminently hazardous situation which, if not avoided, may
result in minor or moderate injury, or product damage.

All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.

wWARNING

To reduce the risk of fire, electric shock, or
injury to persons when using your product,
basic safety precautions should be followed,
including the following.

Read all instructions before using this appliance.

• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug firmly and pull it
straight out from the outlet.

• Repair or replace immediately all electric service
cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks or
abrasion damage along its length or at either the
plug or connector end.

• When moving your refrigerator away from the wall,
be careful not to roll over or damage the power cord.

• DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.

• Do NOT allow children to climb, stand, sit or hang
on doors, drawers or shelves of the refrigerator.
They could damage the refrigerator and seriously
injure themselves.

• Keep fingers out of pinch point areas; clearances
between the doors and cabinet are necessarily
small. Be careful closing doors when children are
in the area.

• Unplug your refrigerator before cleaning or making
any repairs.
NOTE: Service should be performed by a qualified
technician.

• Before replacing a burned-out light bulb, unplug the
refrigerator or turn off power at the circuit breaker
or fuse box in order to avoid contact with a live wire
filament. (A burned-out light bulb may break when
being replaced.)
NOTE: Some models have LED interior lighting and
service should be performed by a qualified
technician.
NOTE: Setting either or both controls to the OFF
position does not remove power to the light circuit.

• When you are finished, reconnect the refrigerator to
the electrical source and reset the control
(Thermostat Refrigerator Control, or Freezer
Control, or Freezer Control, depending on the
model) to the desired setting.

• This refrigerator must be properly installed in
accordance with the Installer Instructions that
were taped to the front of the refrigerator.

• After your refrigerator is in operation, do not touch
the cold surfaces in the freezer compartment when
hands are damp or wet. Skin may adhere to the
extremely cold surfaces.

• In refrigerators with automatic icemakers, avoid
contact with the moving parts of the ejector
mechanism or with the heating element that
releases the cubes. DO NOT place fingers or hands
on the automatic icemaking mechanism while the
refrigerator is plugged in.

• Do not modify or extend the power cord length.
It will cause electric shock or fire.

ENGLISH

4

BASIC SAFETY PRECAUTIONS

(CONT.)

• Do not use drier to dry the inside, nor light a candle to
remove odor.

• Install in places away from the fire such as the place
where flammable gas is leaked.

• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety.

Children should be supervised to ensure that they do
not play with the appliance.

• DO NOT refreeze frozen foods which have
thawed completely. The United States
Department of Agriculture in Home and Garden
Bulletin No. 69 says:

…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 40°F (4°C).

…Thawed ground meats, poultry, or fish that have
any off-odor or off-color should not be refrozen
and should not be eaten. Thawed ice cream
should be discarded. If the odor or color of any
food is poor or questionable, dispose of it. The
food may be dangerous to eat.

Even partial thawing and refreezing reduces the
quality of foods, particularly fruits, vegetables,
and prepared foods. The eating quality of red
meats is affected less than that of many other
foods. Use refrozen foods as soon as possible to
save as much of their quality as you can.

CFC DISPOSAL

Your old refrigerator may have a cooling system
that used CFCs (chlorofluorocarbons). CFCs are
believed to harm stratospheric ozone.

If you are throwing away your old refrigerator,
make sure the CFC refrigerant is removed for
proper disposal by a qualified servicer. If you
intentionally release this CFC refrigerant, you can
be subject to fines and imprisonment under
provisions of environmental legislation.

wDANGER

Risk of Child Entrapment

Discarded or abandoned refrigerators are
dangerous, even if they will sit for just a few
days. If you are disposing of your old refrigerator,
please follow the instructions below to help prevent
accidents.

Before you throw away your old refrigerator or
freezer:

• Take off the doors.

• Leave the shelves in place so that children may
not easily climb inside.

5

HOW TO CONNECT ELECTRICITY

IMPORTANT: Please read carefully.

wWARNING

Electrical Shock Hazard

For personal safety, this appliance must be
properly grounded. Have the wall outlet and
the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.

RECOMMENDED GROUNDING METHOD

The refrigerator should always be plugged into
its own individual properly grounded electrical
outlet rated for 120 volts, 60 Hz, AC only, and
fused at 20 amperes. This provides the
best performance and also prevents overloading
house wiring circuits which could cause a fire
hazard from overheated wires. It is
recommended that a separate circuit serving
only this appliance be provided.

Use a receptacle which cannot be turned off with
a switch or pull chain. Do not use an extension
cord. Where a standard two-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a properly
grounded three-prong wall outlet.

Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord.

Do not use an adapter plug.
NOTE: Some models have LED interior lighting and

service should be performed by a qualified technician.
When you are finished, reconnect the refrigerator to

the electrical source and reset the control
(Thermostat, Refrigerator Control, or Freezer Control,
depending on the model) to the desired setting.

USE OF EXTENSION CORDS

Because of potential safety hazards under
certain conditions, we strongly recommend
against the use of an extension cord.

However, if you still elect to use an extension
cord, it is absolutely necessary that it be a UL-listed
(USA), 3-wire grounding-type appliance
extension cord having a grounding-type plug
and outlet and that the electrical rating of the
cord be 20 amperes (minimum) and 120 volts.

Use of an extension cord will increase the
clearance needed for the back of the
refrigerator.

NOTE: Before performing any type of installation,
cleaning, or removing a light bulb, turn the control
(Thermostat, Refrigerator Control or Freezer Control,
depending on the model) to OFF and then disconnect
the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the
electrical source and reset the control (Thermostat,
Refrigerator Control or Freezer Control, depending on
the model) to the desired setting.

SAVE THESE INSTRUCTIONS

ENGLISH

6

SPECIAL FEATURES

CONTROL PANEL LED DISPLAY SCREEN

Simple electronic controls are user-friendly.
The LED screen shows refrigerator and freezer
temperatures, displays water filter status,
dispenser information, and more.

ICE PLUS

When this feature is activated, the freezer section
will run at the coldest temperature for a 24- hour
period to increase ice production.

FILTERED WATER AND ICE DISPENSER

The water dispenser offers fresh, chilled, filtered
water through the door. The dispenser offers cubed
ice or water.

DOOR ALARM

A warning alarm sounds at 30-second intervals
when the refrigerator or freezer door is left open
for more than 60 seconds.

IN-DOOR ICE BIN

The icemaker automatically produces 80–130
ice cubes in a 24-hour period to keep the ice
dispenser fully supplied. The in-door design
creates more shelf space.

CRISPERS

LG’s crispers preserve humidity and
help vegetables stay crisp.

1

2

3

4

5

6

1

2

4

3

5

6

7

KEY PARTS AND COMPONENTS

In addition to the special features and components outlined in the Special Features section,
there are several other important components that are referenced in this manual.

ADJUSTABLE REFRIGERATOR SHELVING

The refrigerator compartment shelves are
adjustable to allow flexibility for storage needs.

MODULAR DOOR BINS

Three interchangeable bins can be arranged to
suit your storage needs.

LED INTERIOR LAMPS

FIXED DOOR BIN

INTERIOR LAMP

1

2

3

4

5

4

1

5

2

3

ENGLISH

8

CHOOSE THE PROPER LOCATION

wWARNING

Excessive Weight Hazard

Two or more people are required when
moving and unpacking the appliance.

• Store and install the refrigerator where it will not
be exposed to temperatures below freezing or
exposed to outdoor weather conditions.

• Install this appliance in an area where the
temperature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appliance
is too low or too high, cooling ability may be
adversely affected.

• If this refrigerator is installed where the
temperature is above 110°F (43°C), the
freezing capacity is compromised and the cost
of electricity used increases.

• To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.

• Select a place where a water supply can be
easily connected for the automatic icemaker
and dispenser.

• Unstable installation may cause vibration and
noise. If the floor is not even, make the
refrigerator level by rotating the height adjusting
screws.

• Properly ground the refrigerator to conform with
all governing codes and ordinances.

wCAUTION

Avoid placing the unit near heat sources,
direct sunlight, or moisture.

CLEARANCES

• Too small a distance from adjacent items may
result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 24 in. (61 cm) in front of the
refrigerator to open the doors.

NOTE: For complete dimensions and specifications,

see page 40.

2" (5.08 cm)

9

FLOORING

• To minimize noise and vibration, the refrigerator
MUST be installed on a solidly constructed
floor.

• To avoid vibration, the unit must be level. If
required, adjust the leveling legs to compensate
for unevenness of the floor. The front should be
slightly higher than the rear to aid in door
closing. The leveling legs can be turned easily
by pushing against the top of the refrigerator to
take the weight off the feet. Turn the leveling
legs clockwise to raise the unit or
counterclockwise to lower it.

• Carpeting and soft tile surfaces are not
recommended.

• Never install the refrigerator on a platform or
weakly supported structure.

NOTE: When moving the refrigerator for cleaning
or service, be sure to protect the floor. Always
pull the refrigerator straight out when moving it.

Do not wiggle or walk the refrigerator when trying
to move it; floor damage could occur.

HANDLE REMOVAL

NOTE: Handle appearance may vary from
illustrations on this page.

wCAUTION

• Use special care when removing handles to
prevent scratching the doors.

• The handle could be damaged if you hit it with
a hammer while removing or attaching.

• When you assemble or disassemble a handle,
you must push or pull with reasonable force.

NOTE: It is recommend that the doors be removed when it is necessary to move the refrigerator through a

narrow opening.

• To remove the refrigerator handle, grasp the handle
tightly with both hands and forcefully slide the
handle upward. The keyhole slots on the back of the
handle allow the handle to separate from the
mounting screws.

ENGLISH

10

HANDLE REMOVAL

(CONT.)

HANDLE REINSTALLATION

DOOR AND DRAWER REMOVAL

DOOR REMOVAL

wWARNING

Electric Shock Hazard

• Disconnect electrical supply to the refrigerator
before installing. Failure to do so could result in
death or serious injury.

• Do not put hands or feet or metal sticks into the air
vents, base grille, or bottom of the refrigerator. You
may be injured or receive an electrical shock.

• Be careful when you work with the hinge, base
grille, and stopper. You may be injured.

Before you begin, remove food and bins from the
doors.

If your entrance door is too narrow for the refrigerator
to pass through, remove the refrigerator door and
move the refrigerator sideways through the doorway.

• To reinstall the refrigerator door handle, align the
keyhole slots on the top and bottom of the back of
the handle with the screws mounted on the front of
the door. Press the handle against the door front,
making sure that the screws go into the keyhole
slots.
Holding the handle with both hands, press it firmly
against the front of the door and slide the handle
downward.

To remove the left refrigerator door:

Pull the water tube out of the fitting while
pressing the release ring on the fitting.

NOTE : When you pull out the tube, first you
have to push the collet by opposite direction
of arrow in the upper picture and pull the tube
out by direction of arrow.

1

Collet

11

DOOR AND DRAWER REMOVAL

(CONT.)

DOOR REMOVAL

(CONT.)

To remove the left refrigerator door:

• Open the door. Remove the top hinge cover
screw (1 ).

• Use a flat-head screwdriver to pry back the
hooks (not shown) on the front underside of
the cover (2). Lift up the cover.

• Remove the cover. Pull out the tube (3).

• Disconnect all the wire harnesses (4).

• Remove the grounding screw (5).

• Rotate hinge lever (6) counterclockwise.
Lift the top hinge (7) free of the hinge lever
latch (8).

IMPORTANT: When lifting the hinge free of
the latch, be careful that the door does not fall
forward.

• Lift the door from the middle hinge pin and
remove the door.

• Place the door, inside facing up, on a non­scratching surface.

(1)

(2)

(4)

(3)

(6)

(7)

(8)

(5)

2 To remove the right refrigerator door:

• Open the door. Remove the top hinge cover
screw (1 ). Lift up the cover (2).

• Remove the cover.

• Disconnect the wire harness (3).

• Remove the grounding screw (4).

• Rotate the hinge lever (5) clockwise.
Lift the top hinge (6) free of the hinge lever
latch (7).

IMPORTANT: When lifting the hinge free of
the latch, be careful that the door does not fall
forward.

• Lift the door from the middle hinge pin and
remove the door.

• Place the door, inside facing up, on a non­scratching surface.

(1)

(2)

(3)

(5)

(6)

(7)

(4)

3

ENGLISH

12

DOOR AND DRAWER REMOVAL

(CONT.)

DOOR REINSTALLATION

Install the right-side door first.

• Lower the door onto the middle hinge pin as
shown.

• Make sure the plastic sleeve is inserted in
the bottom of the door.

1 • Fit the top hinge (1) over the hinge lever

latch (2) and into place. Rotate the lever (3)
counterclockwise to secure the hinge.

• Install the grounding screw (4) and connect
all the wire harnesses (5).

• Hook the tab on the door-switch side of the
cover (6) under the edge of the wire opening
in the cabinet top. Position the cover into
place. Insert and tighten the cover screw (7).

(7)

(6)

(3)

(2)

(1)

(4)

(5)

2

Install the left-side door.

• Lower the door onto middle hinge pin.

3 • Fit the top hinge (1) over the hinge lever

latch (2) and into place. Rotate the lever (3)
clockwise to secure the hinge.

• Install the grounding screw (4) and connect
all the wire harnesses (5).

(2)

(1)

(3)

(4)

(5)

4

13

DOOR AND DRAWER REMOVAL

(CONT.)

DOOR REINSTALLATION

(CONT.)

• Push the water supply tube (6) into the hole
on the top case and pull it through the
backplate.

(6)

5 Insert the water supply tube into the

connector.

• Insert the tube at least 5/8 in. (15 mm) into
the connector.

• Hook the tab on the door-switch side of the
cover under the edge of the wire opening in
the cabinet top. Position the cover into
place. Insert and tighten the cover screw.

6

Cover

Cover Screw

wCAUTION

1. Insert the tube until you can see only one of the lines printed on the tube.

2. After inserting, pull the tube to ascertain that it is secure.

3. Assemble the clip.

Collet

Correct Incorrect

Insert Line

Clip

Tube

ENGLISH

1_MFL37933588_영어 2011.4.4 10:19 AM 페이지14

DOOR AND DRAWER REMOVAL (CONT.)

FREEZER DRAWER REMOVAL

wCAUTION

• To avoid possible injury or product or property
damage, you will need two people to perform the
following instructions.

TOP DRAWER

1

open to full extension. Remove the upper
basket by lifting the basket from the rail
system.

• When laying the drawer down, be careful not to
damage the floor or hurt your feet with the sharp
edges on the hinge side.

Remove the screws of the rail on both sides.2To remove the freezer drawer, pull the drawer

14

Grasp the drawer on each side and pull it up

3 With both hands, hold each rail and push it in

to separate it from the rails.

wCAUTION: When laying the drawer down, be careful not to damage the floor or hurt your feet by the

sharp edges on hinge side.

54

to allow both rails to slide in simultaneously.
wCAUTION: Do not hold the handle when

removing or replacing the drawer. The
handle may come off and it could cause
personal injury.

1_MFL37933588_영어 2011.4.4 10:19 AM 페이지15

DOOR AND DRAWER REMOVAL (CONT.)

FREEZER DRAWER REMOVAL

wCAUTION

ENGLISH

• To avoid possible injury or product or property
damage, you will need two people to perform the
following instructions.

BOTTOM DRAWER

1

open to full extension. Remove the lower
DuraBase ® basket by lifting the basket from
the rail system.

• When laying the drawer down, be careful not to
damage the floor or hurt your feet with the sharp
edges on the hinge side.

Remove the screws of the rail on both sides.2To remove the freezer drawer, pull the drawer

Grasp the drawer on each side and pull it up

3 With both hands, hold each rail and push it in

to separate it from the rails.

wCAUTION: When laying the drawer down, be careful not to damage the floor or hurt your feet by the

sharp edges on hinge side.

54

to allow both rails to slide in simultaneously.
wCAUTION: Do not hold the handle when

removing or replacing the drawer. The
handle may come off and it could cause
personal injury.

15

2

1

3

1_MFL37933588_영어 2011.4.4 10:19 AM 페이지16

DOOR AND DRAWER REMOVAL (CONT.)

FREEZER DRAWER REINSTALLATION

wCAUTION

• To avoid possible injury or product or property
damage, you will need two people to perform the
following instructions.

TOP DRAWER

With both hands, pull out each rail

1 Grasp the drawer on each side and hook the

simultaneously until both rails are fully
extended.

wDANGER

Risk of Child Entrapment

• To prevent accidental child and pet entrapment
or suffocation risk, DO NOT allow them to play
inside of the freezer drawer.

• DO NOT step or sit on the freezer drawer.

2

door supports (1) into the rail tabs (2) located
on both sides.

Lower the door into final position and tighten

3 With the drawer pulled out to full extension,

the screws located on both sides.

wWARNING: To prevent accidental child and pet entrapment or suffocation risk.

DO NOT allow them to play inside of drawer.

wWARNING: DO NOT step or sit down on freezer.

4

insert the upper basket in the rail system.

16

2

1

3

1_MFL37933588_영어 2011.4.4 10:19 AM 페이지17

DOOR AND DRAWER REMOVAL (CONT.)

FREEZER DRAWER REINSTALLATION

ENGLISH

wCAUTION

• To avoid possible injury or product or property
damage, you will need two people to perform the
following instructions.

BOTTOM DRAWER

With both hands, pull out each rail

1 Grasp the drawer on each side and hook the

simultaneously until both rails are fully
extended.

wDANGER

Risk of Child Entrapment

• To prevent accidental child and pet entrapment
or suffocation risk, DO NOT allow them to play
inside of the freezer drawer.

• DO NOT step or sit on the freezer drawer.

2

door supports (1) into the rail tabs (2) located
on both sides.

Lower the door into final position and tighten

3 With the drawer pulled out to full extension,

the screws located on both sides.

wWARNING: To prevent accidental child and pet entrapment or suffocation risk.

DO NOT allow them to play inside of drawer.

wWARNING: DO NOT step or sit down on freezer.

4

insert the lower basket in the rail system.

17

18

CONNECTING THE WATER SUPPLY

wWARNING

Connect to safe drinking water supply only.

• The water pressure must be between 21 and 121 p.s.i.
(1.5~8.5 kgf/cm2 ) on models without a water filter and
between 43 and 121 p.s.i. (3~8.5 kgf/cm2) on models with a
water filter.

• If water pressure does not reach 21 psi (1.5kgf/cm2) or falls
below, it is necessary to purchase a separate pressure
pump for normal automatic icemaker and water dispensing
operation.

• It is recommended that the total length of the water feed
tube does not exceed 26 ft. (8 m).

• Install the water supply line where it will not be affected by
heat.

• If a reverse osmosis water filtration system is connected to
your cold water supply, This water line installation is not
warranted by the refrigerator or icemaker manufacturer.
Follow next instructions carefully to minimize the risk of
expensive water damage.

• If a reverse osmosis water filtration system is connected to
your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi
(2.8 kgf/cm2~ 4.2 kgf/cm2, less than 2.0~3.0 sec to fill a
cup of 7oz capacity).

• If the water pressure from the reverse osmosis system is
less than 21 psi (1.5 kgf/cm2, more than 4.0sec to fill a cup
of 7oz capacity):

• Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.

• Allow the storage tank on the reverse osmosis system to
refill after heavy usage.

• If the issue about water pressure from reverse osmosis
remains, call a licensed, qualified plumber.

IMPORTANT: Read all directions thoroughly before you
begin.

• If operating the refrigerator before installing the water
connection, turn the icemaker to the OFF position to
prevent operation without water.

• All installations must be in accordance with local plumbing
code requirements.

• Use copper tubing and check for leaks.

• Install tubing only in areas where temperatures will remain
above freezing.

• It may take up to 24 hours for the icemaker to begin
producing ice.

Tools Required

• Standard screwdriver

• 7/16-in. and 1/2-in. open-end wrenches or two adjustable
wrenches

• 1/4-in. nut driver

• 1/4-in. drill bit

• Hand drill or electric drill (properly grounded)

NOTE: Refrigerator dealers offer a kit with a 1/4-in. saddle­type shutoff valve, a union, and copper tubing. Before
purchasing, make sure a saddle-type valve complies with
local plumbing codes.

Do not use a piercing-type or 3/16-in. saddle valve
which reduces water flow and clogs more easily.

NOTE: The Commonwealth of Massachusetts Plumbing

Code 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts. Consult
with your licensed plumber.

Cold Water Supply

• The icemaker water valve contains a flow washer which is
used as a water pressure regulator.

• The icemaker needs to be connected to a cold water line
with water pressure between 21~121 psi (1.5~8.5 kgf/cm2)
on models without a water filter and between 43 and 121
p.s.i. (3~8.5kgf/cm2) on models with a water filter.

CONNECTING THE WATER LINES

IMPORTANT: Before connecting the tubing to the water line,
unplug the refrigerator or disconnect the power.

• Turn off the main water supply and open the nearest faucet
to relieve pressure in the line. Opening an outside faucet may
help drain water from the line in the house.

• Find a 1/2-in. vertical COLD water pipe near the refrigerator.

NOTE: A horizontal pipe will work, but the following precaution
must be taken: drill on the top of the pipe, not the bottom. This
will help keep water away from the drill and also keep normal
sediment from collecting in the valve.

• To determine the length of copper tubing you will need,
measure from the connection on the lower left rear of the
refrigerator to the water pipe. Add 7 ft. (2.1 m) to allow for
moving the refrigerator for cleaning. Use 1/4-in. O.D. (outside
diameter) copper tubing. Be sure both ends of the copper
tubing are cut square.

• Using a drill, drill a 1/4-in. hole in the cold water pipe you
have selected.

• Fasten the shutoff valve to the cold water pipe
with the pipe clamp. Be sure the outlet end is
solidly in the 1/4-in. drilled hole in the water
pipe and the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp
screws carefully and evenly so the washer
makes a watertight seal. Do not overtighten or
you may crush the copper tubing, especially if
soft (coiled) copper tubing is used. Now you are
ready to connect the copper tubing.

• Slip the compression sleeve and the
compression nut onto the copper tubing as
shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw
the compression nut onto the outlet end with a
wrench. A flare nut wrench works best, but an
open-end wrench will suffice. Do not
overtighten.

• Place the free end of the tubing into a container
or sink, and turn on the main water supply.
Flush out the tubing until the water is clear.
Turn off the shutoff valve on the water pipe.
Coil the copper tubing as shown below.

19

CONNECTING THE WATER LINES

(CONT.)

IMPORTANT: Before connecting the tubing to the
refrigerator, be sure the refrigerator power cord is
not plugged into the wall outlet.

NOTE: If your refrigerator is equipped with an
internal water filter, an external in-line water filter
should not be used.

• Remove the plastic flexible cap from the water
valve.

• Place the compression nut and ferrule (sleeve)
onto the end of the tubing as shown.

• Insert the end of the copper tubing into the
connection as far as possible. While holding the
tubing, tighten the fitting.

IMPORTANT: Tighten any connections that leak.
Open the water at the shutoff valve.

• Plug in the refrigerator.

• Arrange the coil of copper tubing behind the
refrigerator so it does not vibrate against the
back of the refrigerator or against the wall.

• Check for leaks.

• Before connecting the water line to house, purge
house line for 2 minute.

NOTE: It may take a few seconds for water to
begin to flow as the internal tank fills and air clears
from the lines.

• Push the refrigerator back to the wall.

• Set the icemaker switch to the ON position.

NOTE: The icemaker will not begin to operate until
it reaches its operating temperature of 15°F (-9°C).
It will then begin operation automatically.

NOTE: Throw away the first few batches of ice
(about 20 pieces).

Packing
Nut

Shutoff
Valve

Compression
Sleeve

Compression
Nut

Cold Water Pipe

Pipe Clamp

Coil of Polyethelyne
or Copper Tubing

Ferrule
(Sleeve)

Refrigerator
Connection

Water
valve

Tubing
Clamp

1

/

4"

Tubing

1

/

4"

Compression
Nut

ENGLISH

20

LEVELING THE REFRIGERATOR DOORS

wWARNING

Electrical Shock Hazard

• Be careful when you work with the hinges,
base grille, and stopper. You may be injured.

• Do not put hands, feet, or metal items into
the air vents, base grille, or the bottom of the
refrigerator. You may be injured or receive
an electrical shock.

Leveling

After installing, secure the product with the LEG
not to move left or right.

Your refrigerator has two front leveling legs—
one on the right and one on the left. Adjust the
legs to alter the tilt from front to back or side to
side. If your refrigerator seems unsteady or you
want the doors to close more easily, adjust the
refrigerator’s tilt using the following instructions:

wCAUTION

• To avoid possible injury or product or property
damage, you will need two people to perform the
following instructions.

Plug the power cord into a 3-prong grounded
outlet, and move the refrigerator into its final
position. Remove the kick plate screws and
then the kick plate.

• Open the Freezer Drawer.

• Once the drawer is open, there is sufficient
clearance to remove the screws on top of
the kick plate.

NOTE: To replace the kick plate, place it into
position, and then insert and tighten the
screws.

1

Level the refrigerator by using an 11/16 inch
(18mm) wrench or a flat blade screw driver.

Turn the leveling legs (CCW) to raise or (CW)
to lower the height of the front of the
refrigerator.

NOTE: The front of the refrigerator should be
slightly higher than the back.

NOTE: If someone pushes backward against
the top of the refrigerator, weight is lifted off of
the leveling legs, which makes adjustment
easier.

Open both doors to make sure they close
easily. If not, raise the leveling legs higher by
turning both clockwise the same amount.

Once the refrigerator is level, replace the kick­plate.

NOTE: Your new refrigerator is uniquely
designed with two fresh food doors. Either
door can be independently opened or closed.

You will have to exert slight pressure on the
doors to close them completely.

NOTE: In order not to move the refrigerator
back and forth, fix it with the 'Adjust' to the
floor to install and use.

2

Kick Plate

21

LEVELING THE REFRIGERATOR DOORS

(CONT.)

DOOR ALIGNMENT

STARTING

Before loading your refrigerator with fresh foods:

• Remove tape and any temporary labels from
your refrigerator before using. To remove any
remaining adhesive residue, rub the area briskly
with your thumb, or rub a small amount of liquid
dish soap over the adhesive with your fingers.
Wipe with warm water and dry. Do not use sharp
instruments, rubbing alcohol, flammable fluids,
or abrasive cleaners to remove tape or glue.

NOTE: Do not remove any warning-type labels,
the model and serial number label, or the tech
sheet that is taped to the back of the refrigerator.

• Thoroughly clean your refrigerator and wipe off all
dust that may have accumulated during shipping.

• Install accessories such as the ice cube bin,
drawers, and shelves, in their proper places.
They are packed together to prevent possible
damage during shipment.

• Adjust the desired temperature for the
refrigerator and freezer (see Adjusting the
Temperature and Functions).

• Let your refrigerator run for at least 2 or 3 hours
before putting food in it. Check the flow of cold
air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.

If the space between your doors is uneven,
follow the instructions below to align the
doors:

• With one hand, lift up the door you want to
raise at middle hinge.

• With other hand, use pliers to insert snap
ring as shown.

• Insert additional snap rings until the doors
are aligned.
(Three snap rings are provided with the
refrigerator.)

1

ENGLISH

22

CONTROL PANEL FEATURES

For complete details on button functions, see pages 22–25.

LED DISPLAY

The LED display shows the temperature
settings, dispenser options, water filter,
door alarm, and locking status messages.

ICE PLUS BUTTON

Press this button to turn on the ICE PLUS
feature, which increases icemaking
capabilities.

FILTER BUTTON

The FILTER button resets the water filter
replacement indicator when the water
filter has been replaced.

FREEZER BUTTON

Press the FREEZER button to adjust
the temperature in the freezer compartment.

NOTE: When pressed simultaneously with
the REFRIGERATOR button for more than

five seconds, the temperature display will

change from Fahrenheit to Celsius or vice versa.

ICE & WATER BUTTON

The ICE & WATER button is used to select Cubed Ice
or Water.

REFRIGERATOR BUTTON

Press the REFRIGERATOR button to adjust the
temperature in the refrigerator compartment.

NOTE: When pressed simultaneously with the
FREEZER button for more than five seconds, the
temperature display will change from Fahrenheit to
Celsius or vice versa.

LOCK BUTTON

Press this button to lock or unlock all the other
function buttons on the control panel, including
operation of the dispenser.

ALARM BUTTON

Press this button to control the door-open alarm.

2

3

5

2

1

3

4

6

7

8

12 8

3 4 5 6 7

23

THE LED DISPLAY

The LED display shows the temperature settings, dispenser options, water filter,
door alarm, and locking status messages.

DISPENSER SELECTION INDICATOR

Shows Cubed ice or Water selection that will be
dispensed when the push switch is pressed.

FREEZER TEMPERATURE

Indicates the set temperature of the freezer
compartment in Celsius or Fahrenheit.

REFRIGERATOR TEMPERATURE

Indicates the set temperature of the refrigerator
compartment in Celsius or Fahrenheit.

2

1

3

12 8

DISPENSING CUBED ICE

Press the ICE & WATER
button to illuminate the
Cubed Ice icon.

Press the push switch
with a glass or other
container and cubed ice
will be dispensed.

NOTE: Hold the glass or other container in place
for a couple of seconds after dispensing ice or
water to catch the last few cubes or drops. The
dispenser is designed to not operate while either
refrigerator door is open.

DISPENSING WATER

Press the ICE & WATER
button to illuminate the
Water icon.

Press the push switch
with a glass or other
container and water
will be dispensed.

OPERATING THE DISPENSER

Water / Ice
Switch

Stand

ENGLISH

24

ADJUSTING THE TEMPERATURES AND DISPLAY

Adjust Freezer Temperature

To adjust the temperature in the freezer
compartment, press the FREEZER button to cycle
through the the range of available settings.

Adjust Refrigerator Temperature

To adjust the temperature in the refrigerator
compartment, press the REFRIGERATOR button to
cycle through the range of available settings.

NOTE: The actual inner temperature varies
depending on the food status, since the indicated
temperature setting is the target temperature and not
the actual temperature within the refrigerator.

Initially set the REFRIGERATOR CONTROL at 37
degrees F and the FREEZER CONTROL at 0
degrees F. Leave them at these setting for 24 hours
(one day) to stabilize. Then adjust the compartment
temperature as illustrated above.

ww

CAUTION

Display mode setting and its cancellation

1. With the refrigerator door open, keep pressing the
REFRIGERATOR Button and ICE PLUS Button
more than 5 seconds, then it goes to the display
mode with special beep sound.

2. Perform the same way again to cancel the display
mode.

3. All cooling unit will be turned off at display mode
(Exceptions: Lamp, Displa

y).

Temperature Display

To change the temperature display from Fahrenheit
to Celsius:

• Simultaneously press and hold the FREEZER and
REFRIGERATOR buttons for more than 5 seconds.

• Do the same to convert back to Fahrenheit.

Power Saving Mode

• The display will remain off until the next time the
door is opened.
The display will also turn on when any button is
pressed, and it will remain on for 20 seconds after
the last door opening or button selection.

• To deactivate the Power-Saving Mode, press the
FREEZER and ICE PLUS buttons simultaneously
and hold them for 5 seconds until the tone sounds.

NOTE: Power Saving Mode function is set on the

product.

SETTING THE DISPENSER LOCK

Press and hold the LOCK
button for three seconds
to lock the dispenser and
all of the other control panel
functions. Press and hold
again for 3 seconds to
unlock.

SETTING THE DOOR ALARM

The ALARM button
also controls the door
alarm that sounds three
times in 30-second
intervals when a
compartment door is
left open for more than
60 seconds.

The alarm stops sounding when the door is
closed. Press the ALARM button once to
activate and deactivate the door alarm function.

NOTE: Contact LGE Customer Information Center
if the alarm continues to sound after the
doors are closed.

RESETTING THE FILTER INDICATOR

When the water filter indicator
turns on, you have to change
the water filter. After changing
the filter, press and hold the
FILTER button for 3 seconds to
turn the indicator light off.

You need to change the water filter approximately
every 6 months.

ACTIVATING ICE PLUS

Press the ICE PLUS button
once to activate the ICE PLUS
function.

The ICE PLUS function runs the
freezer compartment at the
coldest setting for a 24-hour
period to increase icemaking,
and then turns off automatically.

NOTE: Press the button again to cancel
the ICE PLUS function.

25

SETTING THE FUNCTIONS

Press the button for the desired function to view and
select other settings.

DIAGNOSTIC FAILURE DETECTION

The diagnostic function automatically detects problems with your refrigerator, and a diagnostic code will
appear in the display. NOTE: If a diagnostic code appears in the display during use, note the code and

then call 1-800-243-0000 (USA) 1-888-542-2623 (Canada) (24 hours per day/7 days per week) and
select the option to locate an authorized servicer.

ENGLISH

wCAUTION

• Keep hands and tools out of the ice bin door
and dispenser chute. You could break
something or injure yourself.

The icemaker will stop producing ice when the ice bin
is full. If you need more ice, empty the ice bin into the
extra ice bin in the freezer compartment so the
icemaker can keep producing ice.

Shake the ice bin occasionally to level the ice in it.
Sometimes the ice piles up near the icemaker,
causing the icemaker to misread the amount of ice
cubes and stop producing ice.

NOTE: Storing cans or other items in the ice bin may
damage the icemaker.

Keep the ice bin door closed tightly. If the ice bin door
is not closed tightly, the cold air in the ice bin will
freeze food in the refrigerator compartment. This
could also cause the icemaker to not produce ice.

26

IN-DOOR ICE BIN

Push on the latch firmly where noted to close the
ice bin door; it will make a clicking sound when it
is closed completely.

To remove the in-door ice bin, grip the front
handle, slightly lift the lower part, and slowly pull
out the bin as shown.

To reinstall the in-door ice bin, slightly slant the
bin during replacement to avoid contact with the
icemaker.

Avoid touching the automatic shutoff arm when
replacing the ice bin. See the label on the ice bin
door for details.

Automatic
shutoff Arm

27

AUTOMATIC ICEMAKER

Ice is made in the automatic icemaker and sent to
the dispenser. The automatic icemaker can make 6
ice cubes at a time, 80–130 cubes per 24-hour
period. This quantity may vary by circumstance,
including freezer compartment temperature, room
temperature, number of door openings, freezer load,
and other operating conditions.

• It takes about 12 to 24 hours for a newly installed
refrigerator to make ice.

• Icemaking stops when the ice storage bin is full.

• To turn off the automatic icemaker, set the
icemaker switch to OFF (O). To turn on the
automatic icemaker, set the switch to ON (I).

• The cube size will vary depending on the Water
Amount Selection Setting, as well as the water
pressure of the connected water line.

NOTE: It is normal that a noise is produced when
ice drops into the ice storage bin.

• Even when the water pipe is not connected and
the Ice Maker is turned on, the water valve
operates. The noise is generated because the
water pipe is not connected, which does not
mean the icemaker is defective.

wWARNING

Personal Injury Hazard

• Avoid contact with the moving parts of the ejector
mechanism or with the heating element that
releases the cubes.

• DO NOT place fingers or hands on the automatic
icemaking mechanism while the refrigerator is
plugged in.

NOTE: Raising the automatic shutoff arm does
not turn off the icemaker.

wCAUTION

• The first ice and water may include particles or
odor from the water supply line or the water tank.

• Throw away the first few batches of ice (about
20 pieces) and purge the water line for 2 minutes after
installation to eliminate air and odd tastes.

• This is also necessary if the refrigerator has not been
used for a long time.

• Never store beverage cans or other foods in the
ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the containers
may burst.

• If discolored ice is dispensed, check the water
filter and water supply. If the problem continues,
contact LGE CIC 1-800-243-0000 (USA)
1-888-542-2623 (Canada). Do not use the ice or water
until the problem is corrected.

• Keep children away from the dispenser.
Do not allow children to play in or around dispenser.

• Never use thin crystal glass or crockery to collect ice.
Such glasses or containers may break, and glass
fragments could be in the ice.

• Dispense ice into a glass before filling it with water or
other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.

• Never use a glass that is exceptionally narrow or deep.
Ice may jam in the ice passage and refrigerator
performance may be affected.

• Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.

• To avoid personal injury, keep hands out of the ice
door and passage.

• Never remove the icemaker cover.

• If you find ice or water dispensed unexpectedly, turn off
the water supply and contact LGE CIC 1-800-243-0000
(USA) 1-888-542-2623 (Canada) (24 hours a day, 365
days a year) and select the option to locate an
authorized servicer.

lcemaker

Water

Amount

Indicator

Lights

* This Zone

Must control by Service man.

ON/OFF Switch

Automatic
Shutoff Arm

ENGLISH

28

STORING FOODS

• Store fresh food in the refrigerator compartment.

• How food is frozen and thawed is an important
factor in maintaining freshness and flavor.

• Do not store food that spoils easily, such as
bananas and melons, at low temperatures.

• Allow hot food to cool prior to storing; placing hot
food in the refrigerator could spoil other food and
lead to higher energy consumption.

• When storing food, cover it with vinyl wrap or store
in a container with a lid. This prevents moisture from
evaporating and helps food to keep its flavor and
nutrition.

• Do not block air vents with food or containers.
Smooth circulation of chilled air keeps the
refrigerator temperatures even.

• Do not open the doors frequently. Opening the
doors allows warm air to enter the refrigerator and
freezer compartments, which causes temperatures
to rise.

• Never overload the door racks; overloading may
push against the inner racks and prevent the doors
from closing correctly.

Freezer compartment

• Do not store glass bottles in the freezer
compartment; glass may break when the contents
are frozen.

• Do not refreeze food that has been thawed.
This causes loss of flavor and nutrition.

• Do not touch cold foods or containers, especially
those made of metal, with wet hands or place glass
products in the freezer compartment.

Refrigerator compartment

• Avoid placing moist food on the top refrigerator
shelves; it could freeze from direct contact with
chilled air.

• Always clean food prior to refrigeration.
Vegetables and fruits should be washed and wiped
and packed food should be wiped to prevent
adjacent food from spoiling.

NOTE: If you keep the refrigerator in a hot and humid
place, frequent opening of the door or storing a lot of
vegetables in the refrigerator may cause
condensation to form. Wipe the condensation with a
clean cloth or a paper towel.

29

LOCATION OF FOODS

REFRIGERATOR COMPARTMENT
SHELVES

Store larger food items, platters, and
containers on the expansive refrigerator
compartment shelves.

CRISPERS

Store vegetables or fruits with humidity control.

MODULAR REFRIGERATOR DOOR BINS

Store small packed food or beverages such as
condiments, salad dressings, baby foods, milk,
or juice.

UTILITY BIN (OPTIONAL)

BOTTLE HOLDER (OPTIONAL)

1

2

3

4

5

2

1

4

5

3

ENGLISH

30

SHELF HEIGHT ADJUSTMENT

The shelves in your refrigerator are adjustable to meet
your individual storage needs.

Storing similar food items together in your
refrigerator and adjusting the shelves to fit
different heights of items will make finding the
exact item you want easier; it will also reduce
the amount of time the refrigerator door is open, saving
energy.

IMPORTANT: Do not clean glass shelves with warm water
when they are cold. Shelves may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, glass shelves are made with tempered
glass, which will shatter into small, pebble-sized pieces.

NOTE: Glass shelves are heavy. Use special care when
removing them to avoid dropping them.

Adjusting Shelves

Remove shelves from the shipping position and place
shelves in the position you want.

wCAUTION

Make sure that shelves are level from one side to the
other. Failure to do so may result in the shelf’s falling or
spilling food.

Remove Shelf Reinstall Shelf

Tilt up the front of the shelf. Lift up the back and
pull out the shelf.

Tilt up the front of the shelf and guide the shelf hooks
into the slots at a desired height. Then lower the front
of the shelf so that the hooks drop into the slots.

Tilt up the front of the shelf. Lift up the back and
pull out the shelf.

Tilt up the front of the shelf and guide the shelf hooks
into the slots at a desired height. Then lower the front
of the shelf so that the hooks drop into the slots.

Bottle Holder (Optional)

UTILITY BIN (OPTIONAL)

Store the utility bin on interior shelf,
not on door shelf.

wCAUTION

Do not use the utility bin as an ice storage bin in the
freezer compartment. The utility bin can easily break if it
freezes.

31

REMOVING AND REPLACING COMPONENTS

NOTE: When reinstalling components, reverse
the order of steps for removal. To prevent damage,
never use excessive force when removing or
reinstalling components.

wCAUTION

• Crispers, Door Bins and interior shelves are
not dishwasher safe.

wCAUTION

• Personal injury can occur if the door bins are not
firmly assembled.
NOTE: DO NOT adjust a loaded bin.

• DO NOT allow children to play with baskets.
The sharp corners on the baskets could cause
injury.

Modular Door Bin

The door bins are removable for easy cleaning
and adjusting. Simply lift the bin and pull it straight
out to remove it. To replace the bin, slide it in
above the desired support button and push down
until it stops.

Dispenser Drip Tray

The dispenser drip tray has no self-draining function. It should be cleaned regularly.
Remove the cover by pressing and pulling the tray.
Dry it with a cloth. To reinstall the tray, slightly tilt the front of the tray and snap the tabs into the holes.

Tabs

Holes

ENGLISH

32

REMOVING AND REPLACING COMPONENTS

(CONT.)

Crisper humidity control

You can control the amount of humidity in the
moisture-sealed crispers. Store vegetables or
fruits requiring more or less humidity in separate
crispers. Adjust the control to any setting
between HIGH and LOW.

• LOW lets moist air out of the crisper for best
storage of fruits.

• HIGH keeps moist air in the crisper for best
storage of fresh, leafy vegetables.

CAUTION : The glass shelf over the crisper is not
firmly secured. Be careful when tilting.

High Low

Humidity Control

To remove the glass

• Lift up the glass under the crisper cover.

• Pull the glass up and out.

Removing crisper

• To remove, pull the drawer out to full extension.

• Lift the front of the crisper up, then pull it straight
out.

• To install, slightly tilt up the front and insert the
drawer into the frame and push it back into
place.

wCAUTION

• Pinch hazard! Keep hands and feet clear of the
bottom of the door when opening and closing.

wWARNING

Child Entrapment Hazard

• If the Durabase divider is removed, there is enough
open space for children or pets to crawl inside. To
prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow them to play inside
of drawer.

DuraBase ® Divider

33

CLEANING THE REFRIGERATOR

wWARNING

Explosion Hazard

• Use nonflammable cleaner.

• Failure to do so can result in death,
explosion, or fire.

Both the refrigerator and freezer sections defrost
automatically. However, clean both sections about
once a month to prevent odors. Wipe up spills
immediately.

• Unplug the refrigerator.

• Remove all removable parts, such as shelves and
crispers.

• Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or
harsh cleaners.

• Hand wash, rinse, and thoroughly dry all surfaces.

• Plug in the refrigerator.

NOTE: Window sprays, abrasive cleaners, or
flammable fluids can scratch or damage plastic
covers or panels.

Cleaning the Exterior

For models with a stainless steel exterior, use a
commercially available stainless steel cleaner in
accordance with the manufacturer’s instructions.

You may also use a clean sponge or soft cloth and
a mild detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft cloth.

IMPORTANT: Do not use cleaning waxes,
concentrated detergents, or cleaners containing
petroleum on plastic refrigerator parts such as door
liners or gaskets.

Care and Cleaning of the Interior

NOTE: Allow the freezer to warm so the cleaning
cloth will not stick.

To help remove odors, you can wash the inside of
the refrigerator with a mixture of baking soda and
warm water. Mix 2 tbsp. baking soda to 1 qt. of water
(26 g soda to 1 L of water). Be sure the baking soda
dissolves completely so it does not scratch the
surfaces of the refrigerator.

IMPORTANT: Do not use a spray nozzle to clean
the interior.

GENERAL INFORMATION

Storage

During average-length vacations, you will
probably find it best to leave the refrigerator in
operation. Place freezable items in the freezer for
longer life.

When you plan to store the refrigerator, remove
all food, disconnect the power cord, clean the
interior thoroughly, and block the doors open to
prevent mold and mildew. Be certain the stored
refrigerator does not present a child entrapment
danger.

Moving

Unload the refrigerator to move it. (This is probably
not necessary when pulling it out to clean behind it.)
Be sure to let the refrigerator warm up to room
temperature, and dry the inside before closing the
doors to pack it for moving. To avoid damaging the
height-adjusting screws, turn them all the way into the
base.

Power Failure

Most power failures that are corrected within an
hour or two will not affect your refrigerator
temperatures. However, you should minimize the
number of door openings while the power is off.

Water may drip from the ice bin during a power
outage. To prevent this, remove the ice bin, discard
all of the ice, towel dry, and replace.

ENGLISH

34

LIGHT BULB REPLACEMENT

wWARNING

Electrical Shock Hazard

• Before replacing a burned-out light bulb, either
unplug the refrigerator or turn off power at the circuit
breaker or fuse box.

NOTE: Moving the control to the OFF position does
not remove power to the light circuit.

NOTE:

• Not all appliance bulbs will fit your refrigerator. Be
sure to replace the bulb with one of the same size,
shape and wattage.

• The light bulbs will turn off if door is left open for
seven continuous minutes. Shutting door for one
second will light bulbs to come back on.

To change freezer light:

1. Unplug refrigerator power cord form outlet.

2. Using a flat instrument, gently pry the lamp cover
loose in the front as shown. Rotate downward to
remove the rear tabs.

3. Make sure the bulb is cool to the touch. Turn the
bulb counterclockwise to remove.

4. Replace with a new 60-watt appliance bulb.

5. Insert tabs on back of cover into slots in freezer
ceiling. Push cover up to snap front into place.

35

REPLACING THE WATER FILTER

It is recommended that you replace the filter when
the water filter indicator light turns on or the water
dispenser or icemaker noticeably decreases
production.

NOTE: Filter Bypass Plug

Keep the filter bypass plug.
You must use the filter bypass plug when a

replacement filter cartridge is not available.
The icemaker will not operate without the filter or
filter bypass plug inserted in the proper compartment.

After replacing the filter, flush 2.5 gallons through
filter before use (flush for approximately 5 minutes).
Check the filter for leaks.

After changing the filter, press and hold the FILTER
button for 3 seconds to turn the indicator light off.

To purchase replacement water filter cartridges,
visit your local appliance dealer or parts distributor.

You can also call 1-800-243-0000 (USA)
1-888-542-2623 (Canada).

The replacement water filter cartridge’s part
number is 5231JA2002A.

Slowly turn the old cartridge to the left. When
the cartridge is released, you will feel it click
out of place.

NOTE: Replacing the filter causes a small
amount of water (around 1 oz. or 25 cc) to
drain.

1 Remove the old cartridge. Take the new

cartridge out of its packaging, and remove the
red cap. Line up the cartridge ears so that it
can be inserted into the filter head.

2

Twist the cartridge right about 1/4 turn.
You will feel a stop and the locked symbol

should now be lined up with the indicator line.

3

Seperation of

Red Cap

ENGLISH

36

BEFORE CALLING FOR SERVICE

Before calling for service, review this list. It may save you both time and expense. This list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.

Problem Possible Causes Solutions

Refrigerator
compressor does
not run.

Refrigerator
compressor runs
too frequently or
too long.

Refrigerator
compressor
cycles on and off.

Temperature in
the freezer is too
cold, but the
refrigerator
temperature is
satisfactory.

Temperature in
the refrigerator is
too cold, but the
freezer
temperature is
satisfactory.

• Refrigerator control is off.

• Refrigerator is in defrost
cycle.

• Plug at the wall outlet is
disconnected.

• Power outage. Check house
lights.

• Refrigerator is larger than the
previous one you owned.

• The room or the outdoor
weather is hot.

• Refrigerator was recently
disconnected for a while.

• Large amounts of warm or
hot food may have been
stored recently.

• Doors are opened too
frequently or for too long.

• Refrigerator or freezer door
may be slightly open.

• Refrigerator control is set too
cold.

• Refrigerator or freezer gasket
is dirty, worn, cracked, or
poorly fitted.

• The thermostat is keeping the
refrigerator at a constant
temperature.

• Freezer control is set too
cold.

• Refrigerator control is set too
cold.

• Set the refrigerator control.

• This is normal for a fully automatic defrosting
refrigerator. The defrost cycle occurs periodically.

• Make sure the plug is tightly pushed into the
outlet.

• Call the local electric company.

• This is normal. Larger, more efficient units run
longer.

• It is normal for the refrigerator to work longer
under these conditions.

• It takes a few hours for the refrigerator to reach
cooling temperatures.

• Warm food will cause the refrigerator to run longer
until the desired temperature is reached.

• Warm air entering the refrigerator causes it to run
more. Open the door less often.

• Make sure the refrigerator is level. Keep food and
containers from blocking the door.

• Adjust the refrigerator control to a warmer setting
until the refrigerator temperature is satisfactory.

• Clean or change the gasket. Leaks in the door
seal will cause the refrigerator to run longer in
order to maintain desired temperatures.

• This is normal. The refrigerator cycles on and off
to keep the temperature constant.

• Adjust the freezer control to a warmer setting until
the freezer temperature is satisfactory.

• Adjust the refrigerator control to a warmer setting.

37

BEFORE CALLING FOR SERVICE

(CONT.)

Problem Possible Causes Solutions

Food stored in
refrigerator
drawers freezes.

Temperatures in
the refrigerator or
freezer are too
warm.

Temperature in
the refrigerator
is too warm,
but the freezer
temperature is
satisfactory.

Louder sound
levels when
compressor
comes on.

Vibrating or
rattling noise.

Moisture collects
on the inside walls
of the refrigerator.

Moisture forms on
the outside of the
refrigerator or
between the doors.

• Refrigerator control is set too
cold.

• Freezer or refrigerator control
is set too warm.

• Doors are opened too
frequently or for too long.

• Door is slightly open.

• Large amounts of warm or
hot food may have been
stored recently.

• Refrigerator has recently
been disconnected for a
period of time.

• Refrigerator control is set too
warm.

• Refrigerator operates at
higher pressures during the
start of the ON cycle.

• Floor is uneven or weak. The
refrigerator rocks on the floor
when it is moved slightly.

• Items placed on the top of the
refrigerator are vibrating.

• Dishes are vibrating on the
shelves in the refrigerator.

• The refrigerator is touching
the wall or cabinets.

• The weather is hot and humid
which increases the rate of
frost buildup and internal
sweating.

• Door is slightly open.

• Door is opened too often or
for too long.

• Weather is humid.

• Door is slightly open.

• Adjust the refrigerator to a warmer setting.

• Adjust the freezer or refrigerator control to a colder
setting until the freezer or refrigerator temperature
is satisfactory.

• Warm air enters the refrigerator/freezer whenever
the door is opened. Open the door less often.

• Close the door completely.

• Wait until the refrigerator or freezer has had a
chance to cool food to the set temperature.

• It takes a few hours for the refrigerator to reach
the set temperatures.

• Adjust the refrigerator control to a colder setting.

• This is normal.

• Be sure floor is level and solid and can adequately
support the refrigerator.

• Remove items.

• It is normal for dishes to vibrate slightly. Move
dishes slightly. Make sure refrigerator is level and
firmly set on floor.

• Move the refrigerator so that it does not touch the
wall.

• This is normal.

• Close the door.

• Open the door less often.

• This is normal in humid weather. When humidity is
lower, the moisture should disappear.

• Close the door completely.

ENGLISH

38

BEFORE CALLING FOR SERVICE

(CONT.)

Problem Possible Causes Solutions

Moisture forms
on the dispenser.

Odors in the
refrigerator.

The door(s) will
not close.

Drawers are
difficult to move.

The dispenser
will not dispense
water.

Water has an odd
taste and/or odor.

• Moisture may form when the
temperature or humidity are
high.

• Interior needs to be cleaned.

• Food with strong odor is in
the refrigerator.

• Some containers and
wrapping materials produce
odors.

• Food package is keeping the
door open.

• Door was closed too hard,
causing other door to open
slightly.

• Refrigerator is not level. It
rocks on the floor when it is
moved slightly.

• Floor is uneven or weak. The
refrigerator rocks on the floor
when it is moved slightly.

• Refrigerator is touching the
wall or the cabinets.

• Food is touching the shelf on
top of the drawer.

• The drawer track is dirty.

• The Lock function is
activated.

• The household water-line
valve is not open.

• The refrigerator or freezer
door is not closed.

• When a installed tube is bent.

• When a filter is old.

• The water has been in the
tank for too long.

• The unit is not properly
connected to cold water line.

• When a filter is old.

• Wipe off the moisture.

• Clean interior with sponge, warm water, and
baking soda. Be sure the soda is completely
dissolved so it will not act as an abrasive
compound.

• Cover food completely.

• Use a different container or brand of wrapping
materials.

• Move the packages that keep the door from
closing.

• Gently close both doors.

• Adjust the height-adjusting screw.

• Be sure the floor is level and can adequately
support the refrigerator. Contact a carpenter to
correct sagging or sloping floor.

• Move the refrigerator.

• Keep less food in the drawer.

• Clean the drawer and the track.

• Release the Lock function. (See the setting the
functions section on page 25.)

• Open the household water-line valve.

• Be sure both doors are closed.

• Check the installed tube.

• Replace with a new filter.

• Dispense for 2 minutes and discard to freshen the
supply. Dispense and discard for an additional 2
minutes to rinse the tank completely.

• Connect the unit to a cold water line that supplies
water to the kitchen faucet.

• Replace with a new filter.

39

BEFORE CALLING FOR SERVICE

(CONT.)

Problem Possible Causes Solutions

The dispenser
will not dispense
ice.

Sound of ice
dropping.

Sound of water
trickling.

Lights do not work

Other

• The ice storage bin is empty.

• The household water line
valve is not open.

• The refrigerator or freezer
door is not closed.

• Ice has melted and frozen
around the auger due to
infrequent use, temperature
fluctuations, and/or power
outages.

• Ice cubes are jammed
between the icemaker arm
and the back of the bin.

• Ice cubes are frozen
together.

• Ice cubes that have been
purchased or made in some
other way have been used in
the dispenser.

• Water input tube is bent.

• Filter is old or needs
changing

• A batch of ice has been
released into the ice bin.

• The icemaker is being
supplied with water.

• The power supply cord is
unplugged.

• Light bulb is loose in the socket.

• Light bulb has burned out.

• Door is left open for seven
continuous minutes.

Please thoroughly read the Automatic Icemaker and Operating the Dispenser sections in
this manual.

• When the first supply of ice is dropped into the
bin, the dispenser should operate.

• Open the household water line valve and allow
sufficient time for ice to be made. When ice is
made, the dispenser should operate.

• Be sure both of the doors are closed.

• Remove the ice storage bin and thaw the
contents.
Clean the bin, wipe it dry, and replace it in its
proper position. When new ice is made, the
dispenser should operate.

• Remove the ice cubes that are jamming the
dispenser.

• Use the dispenser often to prevent the cubes from
freezing together.

• Only the ice cubes made by the icemaker should
be used with the dispenser.

• Check the installed tube

• Replace with a new filter.

• This sound is made when automatically made ice
is dropped into the ice storage bin. The volume
may vary according to the location of the
refrigerator.

• This sound is normally made when the icemaker
is supplied with water after dropping the
automatically made ice.

• If this sound lasts more than 10 seconds, check
for a leak.

• Firmly plug the cord into a live outlet with proper
voltage.

• Turn the refrigerator control to the OFF position and
unplug the refrigerator. Gently remove the bulb and
reinsert. Then plug in refrigerator and reset the
refrigerator control.

• Replace with an appliance bulb of the same wattage,
size and shape available at your local hardware store.
(See the Light Bulb Replacement section on page

34.) Turn the temperature control to the OFF position
and unplug the refrigerator prior to replacement.

• Shutting door for one second will light bulbs to come
back on.

ENGLISH

40

KEY DIMENSIONS AND SPECIFICATIONS

The appearance and specifications listed in this guide may vary due to constant product improvements.

Bottom-Freezer Refrigerator Model LMX25964

**
Description
Electrical Requirements
Min. / Max. Water Pressure

Dimensions

Net Weight
Refrigerator Storage Capacity
Freezer Storage Capacity

French Door Refrigerator

115 VAC @ 60 Hz

21~121 PSI (1.5~8.5 kgf/cm

2

)

35

3

/

4

" (W) X 34

1

/

4

" (D) X 69

3

/

4

" (H), 46

1

/

2

" (D w/ door open)

908 mm (W) X 870 mm (D) X 1772 mm (H), 1181 mm (D w/ door open)

309 lb. (140 kg)

17.6 cu. ft.

7.1 cu. ft.

41

LG ELECTRONICS U.S.A., INC.

LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal home use, during the warranty period
set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the
product and applies only when purchased and used within the United States including U.S. Territories. Proof of original retail purchase is
required to obtain warranty service under this limited warranty.

 Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is

greater.

 Replacement products and parts may be new or remanufactured.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR
ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or

limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation
may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, install, or repair the product; instruct the
customer on operation of the product; repair or replace fuses or correct
wiring or plumbing, or correction of unauthorized repairs/installation.

2. Failure of product to perform during power failures and interruptions or
inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen water pipes,
restricted drain lines, inadequate or interrupted water supply or
inadequate supply of air.

4. Damage resulting from operating the product in a corrosive atmosphere
or contrary to the instructions outlined in the product owner’s manual.

5. Damage to the product caused by accidents, pests and vermin,
lightning, wind, fire, floods, or acts of God.

6. Damage resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes use of parts not approved or
specified by LG.

7. Damage or failure caused by unauthorized modification or alteration, or
if it is used for other than the intended purpose, or any water leakage
where the unit was not properly installed.

8. Damage or failure caused by incorrect electrical current, voltage, or
plumbing codes, commercial or industrial use, or use of accessories,
components, or consumable cleaning products that are not approved
by LG.

9. Damage caused by transportation and handling, including scratches,
dents, chips, and/or other damage to the finish of your product, unless
such damage results from defects in materials or workmanship and is
reported within one (1) week of delivery (Call: 1-800-243-0000).

10. Damage or missing items to any display, open box, discounted, or
refurbished product.

11. Products with original serial numbers that have been removed, altered,
or can not be readily determined. Model and Serial numbers, along with
original retail sales receipt, are required for warranty validation.

12. Increases in utility costs and additional utility expenses.

13. Replacement of light bulbs, filters, or any consumable parts.

14. Repairs when your product is used in other than normal and usual
household use (e.g. commercial use, offices, and recreational facilities)
or contrary to the instructions outlined in the product owner’s manual.

15. Costs associated with removal of your product from your home for
repairs.

16. The removal and reinstallation of the product if it is installed in an
inaccessible location or is not installed in accordance with published
installation instructions, including LG’s owner’s and installation manuals.

17. Shelves, door bins, drawers, handles, accessories, and other parts
besidesÄthose that were originally included with this particular model.

Refrigerator Sealed System (Compressor, Condenser, Dryer, Connecting Tube and Evaporator)

One (1) year from the date of original
retail purchase

Parts and Labor
(internal/functional parts only)

One (1) year from the date of original
retail purchase

Parts and Labor

Seven (7) years from the date of original
retail purchase

Parts only
(Consumer will be charged for labor)

WARRANTY PERIOD

For complete warranty details and customer assistance,
please call or visit our website:

Call 1-800-243-0000 (24 hours a day, 365 days a year) and select the appropriate
option from the menu, or visit our website at www.lg.com
Or by mail: LG Customer Information Center:

P. O. Box 240007, 201 James Record Road Huntsville, Alabama 35813
ATTN: CIC

Write your warranty information below:

Product Registration Information:

Model:
Serial Number:
Date of Purchase:

ENGLISH

42

LG ELECTRONICS CANADA, INC.

LG REFRIGERATOR LIMITED WARRANTY - Canada

WARRANTY: Should your LG Refrigerator ("Product") fail due to a defect in material or workmanship under normal home use during the

warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase.
This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or
an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

 Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
 Replacement products and parts may be new or remanufactured.
 LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LG
CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES NOT AUTHORIZE
ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE
PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY
PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER
DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR
FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights. You may have other rights which may vary

from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition or warranty
under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty’s terms.

All costs associated with the above excluded circumstances shall be borne by the consumer.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, or install the product; instructing a customer on
operation of the product; repair or replacement of fuses or correction of wiring or
plumbing, or correction of unauthorized repairs/installation.

2. Failure of the product to perform during power failures and interruptions or
inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.

4. Damage resulting from operating the Product in a corrosive atmosphere or
contrary to the instructions outlined in the Product owner’s manual.

5. Damage to the Product caused by accidents, pests and vermin, lightning, wind,
fire, floods, or acts of God.

6. Damage resulting from the misuse, abuse, improper installation, repair, or
maintenance of the Product. Improper repair includes use of parts not approved
or specified by LG Canada.

7. Damage or product failure caused by unauthorized modification or alteration, or
use for other than its intended purpose, or resulting from any water leakage due
to improper installation.

8. Damage or Product failure caused by incorrect electrical current, voltage, or
plumbing codes, commercial or industrial use, or use of accessories,
components, or cleaning products that are not approved by LG Canada.

9. Damage caused by transportation and handling, including scratches, dents,
chips, and/or other damage to the finish of your product, unless such damage
results from defects in materials or workmanship and is reported within one (1)
week of delivery.

10. Damage or missing items to any display, open box, discounted, or refurbished
Product.

11. Products with original serial numbers that have been removed, altered, or
cannot be readily determined. Model and Serial numbers, along with original
retail sales receipt, are required for warranty validation.

12. Increases in utility costs and additional utility expenses.

13. Replacement of light bulbs, filters, or any consumable parts.

14. Repairs when your Product is used in other than normal and usual household
use (including, without limitation, commercial use, in offices or recreational
facilities) or contrary to the instructions outlined in the Product owner’s manual.

15. Costs associated with removal of the Product from your home for repairs.

16. The removal and reinstallation of the Product if it is installed in an inaccessible
location or is not installed in accordance with published installation instructions,
including the Product owner’s and installation manuals.

17. Shelves, door bins, drawers, handles, and accessories to the Product. Also
excluded are parts besides those that were originally included with the Product.

Refrigerator/Freezer Sealed System (Compressor, Condenser, Dryer, Connecting Tube and Evaporator)

One (1) year from the date of original
retail purchase

Parts and Labor
(internal/functional parts only)

One (1) year from the date of original
retail purchase

Parts and Labor

Seven (7) years from the date of original
retail purchase

Parts only
(Consumer will be charged for labor)

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified,

the warranty will begin sixty (60) days from the date of manufacture)

For complete warranty details and
customer assistance, please call or visit
our website: Call 1-888-542-2623 (24 hours

a day, 365 days a year) and select the
appropriate option from the menu, or visit our
website at www.lg.com

Write your warranty information below:
Product Registration Information:
Model: Serial Number:
Date of Purchase:

43

ENGLISH

For inquires or comments, visit www.lg.com or call;

1-800-243-0000 USA, Consumer User
1-888-865-3026 USA, Commercial User
1-888-542-2623 CANADA

www.lg.com

Register your product Online!

LG Customer Information Center