LG LMX120EMW.AGBRBK User Manual

USER GUIDE

LM-X120EMW

ENGLISH

ENGLISH FRANÇAIS DEUTSCH ITALIANO NEDERLANDS

MFL71485205 (1.0)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

• This user guide is written in major languages for each country.

Depending on the language used, content may partly differ.

Instructional notices

WARNING: Situations that could cause injury to the user and third

parties.

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

device.

2About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

14 Google Assistant

Basic Functions

17 Product components and

accessories

18 Parts overview 20 Turning the power on or off 21 Installing the SIM card and

memory card

24 Removing the memory card 24 Battery

26 Touch screen 29 Home screen 35 Screen lock 36 Taking screenshots 37 Copy and Paste 37 Do not disturb

Useful Apps

39 Installing and uninstalling apps 40 App Shortcuts 41 Phone 45 Messaging 46 Camera 50 Photos 53 Contacts 55 Clock 57 Google apps

Settings

60 Settings 60 Network & Internet 66 Connected devices 68 Apps & notifications 69 Battery 70 Display 71 Sound 72 Storage 72 Security & location 73 Accounts 73 Accessibility 75 Google 75 System

Appendix

80 Language Settings 80 Phone software update 82 Anti-Theft Guide 83 Open Source Software Notice

Information

83 Regulatory information

(Regulation ID number,

E-labeling, etc.)

84 Trademarks 84 DECLARATION OF

CONFORMITY

84 Contact office for compliance of

this product

85 More information 89 FAQ

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information. This device has been designed to comply with applicable safety requirements for

exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, they are all designed to meet the relevant guidelines for exposure to radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is2W/kgaveragedover10goftissue.

• The highest SAR value for this model tested for use at the ear is 0.717 W/kg

(10g)andwhenwornonthebodyis1.343W/kg(10g).

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 5 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

• Use only in-box accessories which are authorised by LG. LG does not guarantee

any damage or failure which is caused by third party accessories.

• Some contents and illustrations may differ from your device without prior

notice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

computers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

hot and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benzene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

6Guidelines for safe and efficient use

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic strips.

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

unnecessarily.

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the glass display due to abuse or misuse is not covered under the warranty.

• Your device is an electronic device that generates heat during normal operation.

Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your

device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

• A mobile device requires proper air circulation in order to dissipate heat. Direct skin

contact and inadequate circulation of air flow to the device may cause the device to overheat. The device must be at least 1.0cm from between the user’s body.

• Prevent dust of any other foreign substances from getting into the Charger/

USB cable port. It may cause heat or fire.

• Please ensure that the product does not get in contact with liquid. Do not

use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color. Please note that this will limit you from receiving any free-of-charge repair services provided under warranty.

7Guidelines for safe and efficient use

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your device near medical equipment without requesting permission.

Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

between other devices and a pacemaker to avoid potential interference with the pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

• Useyourdeviceintemperaturesbetween0ºCand40ºC,ifpossible.Exposing

your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

so require.

• RF energy may affect some electronic systems in your vehicle such as car

stereos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

8Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

compartment of your vehicle as your device or accessories.

9Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

battery life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

battery pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability.

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathroom.

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performance.

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

10Guidelines for safe and efficient use

• Actual battery life will depend on network configuration, product settings,

usage patterns, battery and environmental conditions.

• Make sure that no sharp-edged items such as animal’s teeth or claws, come

into contact with the battery. This could cause a fire.

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to prevent any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your personal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

personal information, ask your service provider to delete or change your account information.

• If your device is lost or stolen, change the password of your account to secure

your personal information.

• Do not use applications from unknown sources.

11Guidelines for safe and efficient use

Notice for Battery replacement

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by a non-qualified professional can cause damage

to your device.

• Do not replace the battery by yourself. The battery can be damaged,

which can cause overheat and injury. The battery must be replaced by a qualified professional. The battery should be recycled or disposed separately from household waste.

• In case this product contains a battery incorporated within the product

which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.

• Removal of the battery will involve dismantling of the product case,

disconnection of the electrical cables/ contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit

http://www.lge.com/global/sustainability/environment/take-back-recycling

12Guidelines for safe and efficient use

Custom-designed Features

Google Assistant

Google Assistant overview

You can launch or use desired apps with your voice.

• To use this feature, first connect to the network and sign in to your

Google Account.

• This feature may not work properly or voice recognition accuracy may

decrease in areas where Wi-Fi or mobile network signal strength is weak.

Launching Google Assistant

Press and hold from the Home screen to launch Google Assistant.

Tap CONTINUE.

Follow the on-screen instructions and say “Ok Google”.

• The device saves your voice data for recognition.

• When a similar voice or your recorded voice is used, the screen may be

unlocked.

• You need to unlock the device by using the specified method after

failing to unlock the device with voice recognition. See

lock

for details.

Setting a screen

Custom-designed Features 14

Launching Google Assistant with your voice

Say “Ok Google” when the screen is turned off or locked.

Say a command or question when “Hi, how can I help?” appears on

the screen.

Launching Google Assistant from the Home screen

Touch and hold on the Home screen.

Say a command or question when “Hi, how can I help?” appears on

the screen.

• Voice recognition accuracy may decrease if you speak with an unclear

voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

Custom-designed Features 15

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• USB cable

• Charger

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device’s call performance or cause malfunctions. This may not be covered by LG’s repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional items, contact an LG Customer Service Centre.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Quick Start Guide

• Ejection pin

Basic Functions 17

Parts overview

Front camera lens

Microphone

Stereo headset jack

LED lamp

Nano-SIM/Memory card

Google Assistant button

Charger/USB cable port

tray

Earpiece Proximity/Ambient light

sensor

Volume keys (+/-)

Power/Lock key

Touch screen

Rear camera lens

Speaker

Microphone

Flash

Basic Functions 18

Do NOT attempt to remove the back cover by yourself.

Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. This device’s back cover and battery are not to be removed or replaced by a non-qualified professional.

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.

• Power/Lock key

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control option.

• Google Assistant button

- Your device has the Google Assistant built-in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant button on the side of the phone. Press and hold the key to quickly talk to your Assistant.

- Activate Google assistant. See the

Google Assistant

for details.

Basic Functions 19

• Some functions may be restricted for access, depending on the device

specifications.

• Do not put heavy objects on the device or sit on it. Failure to do so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Basic Functions 20

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

Press and hold the Power/Lock key and the Volume Down (-) key at

the same time until the power is turned off. When the device is restarted, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn the device off.

• Restart: Restart the device.

• Screenshot: You can take screenshots of the current screen you are

viewing.

Installing the SIM card and memory card

Insert the SIM card from your mobile service provider and the separately purchased memory card into the device.

• Be careful with the ejection pin since it has a sharp edge.

Basic Functions 21

Insert the ejection pin into the hole in the card tray and then pull out

the card tray from the device.

Place the SIM card or memory card on the card tray and then insert

the card tray into the device in the direction of the arrow.

Memory card (optional-sold separately)

SIM card

Basic Functions 22

• This device supports only Nano SIM cards.

Nano Micro Standard

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

• When you insert the SIM card or memory card, place it on the card tray

correctly.

• When you insert the card tray back into the device, insert it horizontally

in the direction of arrow as shown in the figure. Make sure that the card placed on the card tray does not move out of its position.

• Insert the SIM card with the gold-coloured contacts facing downwards.

• Be sure to insert the SIM card into the device by following the

instructions in the user manual.

• If you insert or remove the card tray from the device, be careful not to

let water or other liquids enter into the card tray. If a wet card tray or card is inserted into the device, your device may get damaged.

• Memory card is an optional item.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Basic Functions 23

Removing the memory card

Charging cable terminal

Unmount the memory card before removing it for safety.

Tap and swipe up on the Home screen.

Tap Settings Storage .

Insert the ejection pin into the hole in the card tray and then pull out

the card tray from the device. Remove the memory card from the card tray.

Insert the card tray back into the slot.

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Charging the battery

Before using the device, fully charge the battery.

Basic Functions 24

• Do not use the external terminal, charging cable or gender for the

device in presence of moisture. This may cause fire, electric shock, injury, or device malfunction. If there is moisture, stop using the device immediately and remove the moisture completely.

• Make sure to use the USB cable provided with your device.

• Make sure to use an LG-approved charger and charging cable. Charging

the battery with a third-party charger may cause the battery to explode or may damage the device.

• Your device has an internal rechargeable battery. For your safety, do not

remove the embedded battery.

• Using the device when it is charging may cause electric shock. To use the

device, stop charging it.

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

• Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.

• Do not charge the battery by using a USB hub that is unable to maintain

the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

• Make sure to use the USB cable provided; do not use third party USB

cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories.

• Failure to follow the instructions in this guide and improper use may

damage the device.

Basic Functions 25

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.

Cancel background operations to increase battery life. To minimise battery consumption, follow these tips:

• Turn off the Bluetooth

them.

• Set the screen timeout to as short a time as possible.

• Minimise the screen brightness.

• Set a screen lock when the device is not used.

• Check the battery level while using any downloaded apps.

or Wi-Fi network function when not using

Touch screen

You can familiarise yourself with how to control your device by using touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

Basic Functions 26

Touching and holding

Touch and hold for several seconds to display a menu with available options.

Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

Dragging

Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.

Basic Functions 27

Swiping

Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more.

Pinching and spreading

Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

• Do not expose the touch screen to excessive physical shock. You might

damage the touch sensor.

Basic Functions 28

• A touch screen failure may occur if you use the device near a magnetic,

metallic or conductive material.

• If you use the device under bright lights, such as direct sunlight, the

screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.

• Do not press the screen with excessive force.

• Gently tap with your fingertip on the option you want.

• Touch control may not work properly if you tap while wearing a glove or

by using the tip of your fingernail.

• Touch control may not work properly if the screen is moist or wet.

• The touch screen may not function properly if a screen-protective film

or accessory purchased from a third party store is attached to the device.

• Displaying a static image for extended periods of time may result in

after-images or screen burn-in. Turn off the screen or avoid displaying the same image for a long time when you do not use the device.

Home screen

Home screen overview

The Home screen is the starting point for accessing various functions and apps on your device. Tap screen.

You can manage all apps on the App page. Tap Home screen to view all installed apps.

on any screen to directly go to the Home

and swipe up on the

Basic Functions 29

+ 445 hidden pages