LG LMWC23626S Owner's Manual

OWNER'S MANUAL

FRENCH DOOR
REFRIGERATOR

Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.

ENGLISH ESPAÑOL FRANÇAIS

LMWS27626* / LMWC23626*

MFL70761724

Rev.05_122820

www.lg.com

Copyright © 2019-2020 LG Electronics Inc. All Rights Reserved.

2

TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

3 READ ALL INSTRUCTIONS BEFORE USE
3WARNING
6CAUTION

7 PRODUCT OVERVIEW

7 Product Features

10 INSTALLATION

10 Before Installing
11 Choosing the Proper Location
13 Removing/Assembling Handles
14 Removing/Assembling Doors and Drawers
18 Connecting the Water Line
21 Leveling and Door Alignment
21 Turning on the Power

23 OPERATION

23 Before Use
24 Control Panel
25 Sabbath Mode
25 Water Dispenser
25 Automatic Icemaker
26 Storing Food
28 Humidity Controlled Crispers
29 Glide‘N’Serve
29 Refrigerator Shelves
30 Door Bins
30 Durabase

46 USA
50 Canada

31 SMART FUNCTIONS

31 LG ThinQ Application
31 Smart Diagnosis™ Feature

32 MAINTENANCE

32 Cleaning
32 Water Filter

36 TROUBLESHOOTING

36 FAQs
37 Before Calling for Service

46 LIMITED WARRANTY

IMPORTANT SAFETY INSTRUCTIONS

WARNING

3IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.

WARNING

ENGLISH

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:

Installation

• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including
the use of long-sleeved gloves and safety glasses.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.

• Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115
V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard
3-prong wall outlet.

• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.

• The appliance must be positioned for easy access to a power source.

• When moving the refrigerator, be careful not to roll over or damage the power cord.

• Contact an authorized service center when installing or relocating the refrigerator.

• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.

• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may
deteriorate.

• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as
stoves or heaters.

4 IMPORTANT SAFETY INSTRUCTIONS

• Do not bend or pinch the power cord excessively or place heavy objects on it.

Operation

• This appliance is intended to be used in household and similar applications such as:

- staff kitchen areas in shops, offices and other working environments;

- farm houses and by clients in hotels, motels and other residential type environments;

- bed and breakfast type environments;

- catering and similar non-retail applications.

• This product is not to be used for special purposes such as the storage of medicine or test materials or
for use on ships, etc.

• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.

• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.

• Children should be supervised to ensure that they do not play with the refrigerator.

• Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby.

• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite.

• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.

• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.

• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard.

• Do not operate the refrigerator or touch the power cord with wet hands.

• Do not modify or extend the power cord.

• Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.

• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock.

• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the
refrigerator.

• Disconnect the power cord immediately and contact an authorized service center if there is a strange
noise, odor, or smoke coming from the appliance.

• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.

• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by
the manufacturer.

• Do not put animals inside the appliance.

• Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable
objects (such as candles and lamps) on the appliance.

• If connected to a circuit protected by fuses, use time delay fuse.

• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

• Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.

• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are
of the type recommended by the manufacturer.

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

Maintenance

• Do not use a hair dryer to dry the inside of the refrigerator.

• Do not light a candle to remove odors in the refrigerator.

• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center.

• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.

• Unplug the power plug before cleaning or repairing the refrigerator.

• The refrigerator and freezer compartment lights are interior LED lighting, and service should be
performed by a qualified technician.

• Unplug the power plug immediately in the event of a blackout or thunderstorm.

• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.

• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,
break the container and cause injury.

• Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.

Disposal

• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave
the shelves in place so that children may not easily climb inside.

• If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper
disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you
may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains
flammable blowing gas.

• When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and
keep children away from the appliance.

5IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

Grounding Instructions

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.

• Have a certified electrician check the wall outlet and wiring for proper grounding.

• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric
shock.

6 IMPORTANT SAFETY INSTRUCTIONS

CAUTION

Risk of Fire and Flammable Materials

This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible.
When transporting and installing the appliance, care should be taken to ensure that no parts
of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or
cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of
ignition and air out the room in which the appliance is standing for several minutes.

In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating
circuit occurs, the size of the room in which the appliance may be sited depends on the
amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for
every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your
particular appliance is shown on the identification plate inside the appliance. Never start up an
appliance showing any signs of damage. If in doubt, consult your dealer.

CAUTION

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:

Installation

• Do not install the refrigerator where there may be a danger of the unit falling.

• The refrigerator must be properly installed in accordance with the Installation Instructions.

Operation

• Do not use aerosols near the refrigerator.

• This appliance is intended to be used only in domestic and similar applications.

• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken.

• Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.

• Do not hang on to or place heavy objects on the refrigerator’s dispenser.

Maintenance

• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.

• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.

• Do not spray water directly on the inside or outside of the refrigerator.

• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

7PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.

Exterior

ENGLISH

a Refrigerator

Fresh food compartment

b Freezer Handle

Opens the freezer drawer.

c Refrigerator Handle

Opens and closes the refrigerator door.

d LED Light

Lights up when the freezer door is opened.

e Freezer

Frozen food compartment

8 PRODUCT OVERVIEW

Interior

LMWS27626* LMWC23626*

a LED Interior Lighting

Lights up the inside of the refrigerator.

b Water Filter

Purifies water.

c Water Dispenser

Dispenses purified water.

d Door Mullion

Prevents the cold air in the refrigerator from escaping when the doors are closed.

CAUTION

• To reduce the risk of scratching the door or breaking the center door mullion, make sure that the folding
door mullion is folded in before closing the left-hand door.

• The door alarm will sound every 30 seconds if the door remains open longer than one minute.

e Humidity Controlled Crisper

Helps vegetables and fruit to stay crisp and controls humidity.

f Fixed Door Bin

Stores chilled food or drinks.

g Auto-Closing Hinge

The refrigerator doors and freezer drawers close automatically when pushed slightly. (The door only
closes automatically when it is open at an angle of less than 30°.)

h Automatic Icemaker (Freezer)

Dispenses ice automatically.

i Control Panel

Sets the refrigerator and freezer temperatures.

9PRODUCT OVERVIEW

j Modular Door Bin

Interchangeable bins can be arranged to suit storage needs.

k Adjustable Refrigerator Shelf

The refrigerator shelves are adjustable to meet individual storage needs.

l Glide'N'Serve

Stores food items at a different temperature than the regular refrigerator area.

m Ice Bin

Stores ice from the freezer icemaker.

n Durabase and Durabase Divider

Provides storage for large frozen food items.

Product Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Electrical requirements: 115 V, 60 Hz
Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa)

Model Description Net weight

LMWS27626* Standard-depth, French door refrigerator, bottom freezer 287 lb (130 kg)

ENGLISH

LMWC23626* Standard-depth, French door refrigerator, bottom freezer 256 lb (117 kg)

10 INSTALLATION

INSTALLATION

Before Installing

Installation Overview

Please read the following installation instructions first after purchasing this product or transporting it to
another location.

a Unpacking the Refrigerator

b Choosing the Proper Location

c Disassembling/Assembling

d Connecting the Water Line

e Leveling and Door Alignment

WARNING

• Connect to potable water supply only.

11INSTALLATION

NOTE

NOTE

NOTE

Unpacking the Refrigerator

WARNING

• Use two or more people to move and install the
refrigerator. Failure to do so can result in back
injury or other injury.

• The refrigerator is heavy. Protect the floor when
moving the refrigerator for cleaning or service.
Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator
when trying to move it, as floor damage could
occur.

• Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to
do so can result in fire, explosion, or death.

• Remove tape and any temporary labels from
your refrigerator before using. Do not remove
any warning labels, the model and serial number
label, or the Tech Sheet that is located under the
front of the refrigerator.

• To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing a
small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm
water and dry.

• Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your refrigerator.

• Reinstall or adjust shelves as needed.
Refrigerator shelves are installed in the shipping
position. Reinstall shelves according to your
individual storage needs.

Choosing the Proper
Location

Water

The refrigerator must be located where a water
supply can be connected for the automatic
icemaker.

• The water pressure must be 20 - 120 psi or 138 ­827 kPa or 1.4 - 8.4 kgf/cm

installed in an area with low water pressure
(below 20 psi or 138 kPa or 1.4 kgf/cm

install a booster pump to compensate for the
low pressure.

Electricity

Use an individual, grounded outlet:115 Volts, 60
Hz, AC, 15 amps minimum.

WARNING

• Do not overload house wiring and cause a fire
hazard by plugging in multiple appliances in the
same outlet with the refrigerator.

• To reduce the risk of electric shock, do not install
the refrigerator in a wet or damp area.

Flooring

To avoid noise and vibration, the unit must be
installed and leveled on a solidly constructed floor.
If required, adjust the leveling legs to compensate
for the unevenness of the floor.

2

. If the refrigerator is

2

), you can

ENGLISH

• Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not
recommended.

Ambient Temperature

Install this appliance in an area where the
temperature is between 55 °F (13 °C) and 110 °F
(43 °C).

If the temperature around the appliance is too low
or high, cooling ability may be adversely affected.

12 INSTALLATION

Dimensions and Clearances

• Check the dimensions of the appliance and the installation path to ensure there is sufficient room to
move the refrigerator through doors or narrow openings.

• If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/
Assembling the Doors and Drawers in this manual.

• The installation location chosen for the refrigerator should allow space behind the unit for connections
and airflow and space in front to open the doors and drawers.

• Too small of a distance from adjacent items may result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24 inches (610 mm) in front of the refrigerator to open the
doors, and at least 2 inches (50.8 mm) between the back of the refrigerator and the wall.

B

A

F

HEG

C

D

I

- Dimension/Clearance LMWS27626* LMWC23626*

A Depth without Handle 32 3/8" (822 mm) 28 5/8" (728 mm)

B Width 35 3/4" (908 mm) 35 3/4" (908 mm)

C Height to Top of Case 68 1/2" (1737 mm) 68 1/2" (1737 mm)

D Height to Top of Hinge 69 3/4" (1772 mm) 69 3/4" (1772 mm)

E Back Clearance 2" (50 mm) 2" (50 mm)

F Depth without Door 28 1/2" (724 mm) 24 3/4" (628 mm)

G Depth with Handle 34 7/8Π(886 mm) 31 1/4Π(792 mm)

H Depth (Total with Freezer Drawer Open) 54 3/4Π(1391 mm) 51" (1297 mm)

I Depth (Total with Door Open 90°) 47 1/8" (1197 mm) 43 3/8" (1103 mm)

13INSTALLATION

Removing/Assembling
Handles

When moving the refrigerator through a narrow
opening, removing the doors is preferred. If you
must remove the handles, be very careful not to
scratch the doors.

The appearance of the handles may vary from
what is shown.

CAUTION

• When assembling or disassembling the
refrigerator handles, grasp the handle firmly to
avoid dropping it.

• Do not swing the handle into nearby people or
animals.

• Make sure that the set screws are in place and
the handle footprints at the ends of the handles
are aligned correctly over the mounting
fasteners on the doors. The set screws should be
loose enough to allow the handle footprints to
slide down into place over the mounting
fasteners on the door.

• Make sure that there is not a gap between the
door and handle after assembling the handle.

Assembling Refrigerator Handles

1 If needed, reassemble the mounting

fasteners
wrench.

a on the door with a 1/4 in. Allen

2 Place the handle on the door by fitting the

handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in. Allen wrench.

b

Removing Freezer Drawer Handles

1 Loosen the set screws a located on the lower

side of the handle with a 1/8 in. Allen wrench
and remove the handle.

ENGLISH

• Tools Needed

- 3/32 in. Allen wrench

- 1/8 in. Allen wrench

- 1/4 in. Allen wrench

Removing Refrigerator Handles

1 Loosen the set screws a with a 3/32 in. Allen

wrench and remove the handle.

2 If needed, loosen the mounting fasteners b

that connect the refrigerator door and handle
using a 1/4 in. Allen wrench, and remove the
mounting fasteners.

2 Loosen the mounting fasteners b with a 1/4

in. Allen wrench, and remove the mounting
fasteners.

Assembling Freezer Drawer
Handles

1 Assemble the mounting fasteners a at both

ends of the handle with a 1/4 in. Allen wrench.

2 Place the handle on the door by fitting the

handle footprints over the mounting

14 INSTALLATION

CAUTION

fasteners and tightening the set screws b
with a 1/8 in. Allen wrench.

Removing/Assembling
Doors and Drawers

If the entrance door is too narrow for the
refrigerator to pass through, remove the
refrigerator doors and move the refrigerator
sideways through the doorway.

WARNING

• Use two or more people to remove and install
the refrigerator doors and freezer drawer.

• Disconnect the electrical supply to the
refrigerator before installing.

• Do not put hands, feet or other objects into the
air vents or bottom of the refrigerator.

• Be careful when handling the hinge and hinge
lever.

• Remove food and bins before detaching the
doors and drawer.

• Do not hold the handle when removing or
replacing the doors and drawer as the handle
may come off.

2 Disconnect all wire harnesses c. Unscrew the

ground wire

d .

3 Rotate the hinge lever e counterclockwise.

Lift the top hinge f free of the hinge lever
latch g .

Tools Needed

3/32 in. Allen wrench

1/8 in. Allen wrench

1/4 in. Allen wrench

Removing the Left Refrigerator
Door

1 Remove the screw a from the hinge cover at

the top of the refrigerator. Lift the hook (not
visible), located at the bottom of the front side
of the cover
Remove the cover

b with a flat-head screwdriver.

• When lifting the hinge free of the latch, be
careful that the door does not fall forward.

4 Lift the door from the middle hinge pin and

remove the door.

CAUTION

CAUTION

CAUTION

• Place the door, inside facing up, on a
nonscratching surface.

Removing the Right Refrigerator
Door

1 Remove the top hinge cover screw a. Lift the

hook (not visible), located at the bottom of the
front side of the cover
screwdriver.

b, with a flat-head

15INSTALLATION

4 Lift the door from the middle hinge pin and

remove the door.

ENGLISH

• Place the door, inside facing up, on a
nonscratching surface.

Assembling the Right Refrigerator
Door

2 Detach all the wire harnesses c.

3 Rotate the hinge lever d clockwise. Lift the

top hinge e free of the hinge lever latch f.

CAUTION

• When lifting the hinge free of the latch, be
careful that the door does not fall forward.

• Install the right-side door first.

1 Make sure that the plastic sleeve is inserted in

the bottom of the door. Lower the door onto
the middle hinge pin as shown in the figure.

2 Fit the hinge a over the hinge lever latch b

and slot it into place. Rotate the lever
counterclockwise to secure the hinge.

c

3 Connect the wire harnesses d.

16 INSTALLATION

NOTE

4 Place the cover e in its place. Insert and

tighten the cover screw

f .

3 Connect all the wire harnesses d and the

ground screw e.

• The number of wire harnesses may vary
depending on the model.

4 Place the hinge cover f in place. Insert and

tighten the cover screw g.

Assembling the Left Refrigerator
Door

CAUTION

• Install the left refrigerator door after the right
door is installed.

1 Make sure that the plastic sleeve is inserted in

the bottom of the door. Install the refrigerator
door onto the middle hinge.

2 Fit the hinge a over the hinge lever latch b

and slot it into place. Rotate the lever c
clockwise and fasten the hinge.

Removing the Freezer Drawer

Removing the lower freezer drawer in the same
way.

WARNING

• Use two or more people to remove and install
the refrigerator doors and freezer drawer.

• Be careful of sharp hinges on both sides of the
drawer.

• When you lay the drawer down, be careful not to
damage the floor.

• Do not sit or stand on the freezer drawer.

• To prevent accidents, keep children and pets
away from the drawer. Do not leave the drawer

open. If the Durabase
from the freezer drawer, there is sufficient space
for a small child or pet to crawl inside.

®

storage bin is removed

1 Pull the drawer open to full extension.

Removing the basket and ice bin from the
rails.

17INSTALLATION

CAUTION

ENGLISH

2 Remove the screws from the rails at both

ends.

3 Grip both sides of the drawer and pull it up to

remove it from the rails.

Assembling the Freezer Drawer

Assembling the lower freezer drawer in the same
way.

1 Pull out both rails simultaneously, until they

are fully extended.

2 Grasp the drawer on each side and hook the

drawer supports into the rail tabs located on
both sides.

CAUTION

• Do not hold the handle when removing or
replacing the drawer. The handle may come off,
causing personal injury.

4 Hold both rails and push them in

simultaneously.

• Do not hold the handle when removing or
replacing the drawer. The handle may come off,
causing personal injury.

3 Lower the door into its final position and

insert the screws in the rails on both sides.