LG LGVN220 User Guide
This booklet is printed with soy ink. Printed in Mexico
This booklet is made from 98% post-consumer recycled paper.
User guide.
User guide.
Guía del usuario.
MFL69980601 (1.1) ME
Copyright©2017 LG Electronics, Inc. All rights reserved.
LG and the LG logo are registered trademarks of LG Corp.
Exalt is a registered trademark of LG Electronics, Inc.
All other trademarks are the property of their respective owners.
Important Customer Information
Before using your phone
Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
1
Table of Contents
2
Important Customer Information...............................................1
Table of Contents .......................................................................2
The Basics ...................................................................................4
Phone Overview .................................................................................................... 4
Installing the battery ............................................................................................11
Removing the Battery and SIM Card ................................................................13
Inserting and Removing a Memory Card ..........................................................15
Charging Your Phone .......................................................................................... 16
Turning your phone on and off ..........................................................................16
Home Screen ....................................................................................................... 17
Notifications .......................................................................................................20
Convenient Features ...........................................................................................21
Entering text .......................................................................................................23
Phone ........................................................................................ 24
Recent Calls ........................................................................................................24
Contacts .............................................................................................................. 27
Communication ....................................................................... 34
Message+ ............................................................................................................34
Email ....................................................................................................................35
Internet ..................................................................................... 36
Internet ................................................................................................................36
Entertainment .......................................................................... 39
Camera ................................................................................................................39
Gallery ..................................................................................................................41
Music ...................................................................................................................43
Ringtones ............................................................................................................44
Notification sounds ............................................................................................45
Verizon Apps ............................................................................ 46
My Verizon ...........................................................................................................46
Verizon Cloud .....................................................................................................46
Table of Contents
Tools .......................................................................................... 47
Voice Command .................................................................................................47
Voice Recorder ...................................................................................................48
Calendar ..............................................................................................................50
Alarm ....................................................................................................................51
World Clock ........................................................................................................52
Timer ...................................................................................................................53
Stopwatch ...........................................................................................................53
Calculator ............................................................................................................53
Notepad ...............................................................................................................54
File Manager .......................................................................................................55
Settings .................................................................................... 56
My Verizon ...........................................................................................................56
Wireless & networks ..........................................................................................56
Accessibility ........................................................................................................60
Sound & notifications ........................................................................................64
Display .................................................................................................................66
Phone Settings ...................................................................................................68
Call settings ........................................................................................................ 73
About phone ....................................................................................................... 76
Software update ................................................................................................. 77
Safety ........................................................................................ 78
Consumer Information About Radio Frequency Emissions ...........................80
Consumer Information on SAR ........................................................................84
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices ...86
Caution: Avoid potential hearing loss. .............................................................88
TIA Safety Information ......................................................................................90
Safety Information .............................................................................................93
FDA Consumer Update ..................................................................................... 97
Specifications .........................................................................109
3
LIMITED WARRANTY STATEMENT .................................... 110
Glossary .................................................................................... 117
Index .........................................................................................119
The Basics
4
Phone Overview
Open view
Home screen
Earpiece
OK key / Navigation key
Left soft key
Speakerphone key
Send key
Clear key
NOTES • This device supports LTE, UMTS and GSM networks for voice calling. See device
specifications for network compatibility.
• When the Home screen is displayed it's in standby mode (no menu is displayed and
the phone isn't performing any action). The phone is waiting for input from you. It's the
starting point for all of the instruction steps - whether you just opened the flip or
pressed the End/Power key to return to the Home screen.
Right soft key
Voice commands key
End/Power key
Vibrate mode key
Microphone
1. Home screenDisplays messages, indicator icons and active functions.
2. Left soft keyAllows you to select the command at the lower left area of
the display screen (in the illustration above it would open the Contacts
app).
The Basics
3. Speakerphone keyAllows you to enable or disable the speakerphone
mode. (Speakerphone available only while on call).
4. Send keyAllows you to make and answer calls. Press from standby
mode to access your call history (All calls, Missed calls, Dialed calls and
Received calls).
5. Clear keyDeletes single spaces or characters with a quick press, or
press and hold to delete entire words in text entry screens. Press to
back out of menus, one level at a time.
6. EarpieceLets you hear the caller and automated prompts.
7. OK key / Navigation keyUse the OK key to select options and
menus. Use the Navigation key to scroll through menu items and
highlight a specific field or object, then press the OK key to select it.
8. Right soft keyAllows you to select the command at the lower right area
of the display screen (in the illustration on the previous page, it would
open the Message+ app).
9. Voice commands keyPress for quick access to Voice Commands from
standby mode (the Home screen).
10. End/Power keyAllows you to turn the power on/off and to end a call.
Also exits menus and returns to standby mode (the Home screen).
11. Vibrate mode keyAllows you to set Vibrate mode from standby mode
(the Home screen), press and hold for about 3 seconds.
12. MicrophoneAllows you to transmit your voice to a caller or for voice-
activated functions (e.g., Voice commands).
5
The Basics
6
Side views
Volume key
USB/Charger port
Headset jack
Camera key
1. Volume keyAllows you to adjust the volume.
2. USB/Charger portConnects the phone to the USB charger, or other
compatible accessories.
3. Headset jackAllows you to plug in an optional 3.5mm headset for
convenient, hands-free conversations, or other compatible listening
devices.
4. Camera keyAllows you to access camera mode. Press once the
Camera key to take a picture and press and hold for recording a video.
Front and rear views
LED
Camera
Speaker
Microphone
The Basics
1. LEDIndicates incoming calls, new notifications, charging status, etc.
Use this table to learn what the light patterns on your phone mean.
Status Description LED Notification
Charging (the
flip is closed)
Incoming call During incoming call
Missed calls Calls you did not answer
New
messages
Alarm
Calendar
reminder
Email When receiving a new mail Blinks once.
Voice recording
Bluetooth
connecte d/
disconnected
2. MicrophoneAllows you to transmit your voice to a caller or for voiceactivated functions (e.g., Voice commands).
3. CameraAllows you to take pictures. Keep it clean for optimal
performance.
4. SpeakerAllows you to hear sounds emitted from your phone as well as
media content (e.g., music files).
When the p hone is
connected with a USB
charger and the charger is
plugge d into an outlet
When receiving a new
message
When the alarm is ringing or
vibrating
When the calendar reminder
has started
While rec ording your voice
with the flip closed
When the phone is
connected to or disconnected
from a Blueto oth device
Turns on (LED turns off
when bat tery is full).
Turns on until you re ceive a
call.
Blinks ever y 15 seconds
until you check for missed
calls or Notifications view.
Blinks ever y 2 seconds until
you check fo r new
messages or Notifications
view.
Turns on until you select
Snooze or Dismiss.
Blinks once.
Blinks twice every second.
Blinks once.
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The Basics
8
Interior view
Back cover
SIM card slot
microSD card slot
Battery
Antenna
1. SIM card slotAllows you to insert your SIM card.
2. microSD card slotAllows you to insert an optional microSD card for
external memory storage.
3. Back coverProtects the internal components of your phone.
4. BatteryProvides energy to power your phone.
5. AntennaAllows your phone to communicate with the network to send
and receive data via RF cell signal.
NOTES • It’s important to fully charge the battery before using the phone for the first time.
• Battery life and signal strength are significant factors (among others) that affect
your phone’s ability to send/receive calls or data transfer.
TIP If you hold the phone enclosing the lower edge, you may interfere with the
antenna's ability to receive a clear signal which affects call quality for voice or data
transfer.
The Basics
Navigating your phone
You can navigate within your phone's software by pressing the key that
corresponds with the action you want to take or using the Navigation key
to scroll and the OK key to select a highlighted item. For example:
Press the Left soft key to select the item displayed at the bottom left
of the screen.
Press the Right soft key to select the item displayed at the bottom
right of the screen.
Press the keypad key that corresponds to the item you want in a
displayed list.
Press the top, bottom or sides of the Navigation key to move the
cursor, then press the center of the Navigation key (the OK key ) to
select the item displayed at the bottom center of the screen.
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The Basics
10
Navigation keys
Navigate through your phone's software using your phone's 4-way
directional Navigation key to scroll and select items. Its outer ring can be
pressed up, down, left or right to move within the current screen to
browse through menus and lists, then its center can be pressed to
select the highlighted item.
Up
Left Right
Down
From the Home screen, pressing the Navigation key up, down, left or
right launches corresponding application. Shortcut menu presents a
secondary list of shortcuts that you can customize to include your
favorite features. You can customize all of these shortcuts. For more
information, see Key shortcuts on page 68.
Notifications
My Verizon Shortcut menu
Recent apps
The Basics
Installing the battery
Step 1. Remove the back cover
With the phone facing down, insert your fingernail into the cutout located
on the bottom of the back cover and gently lift the cover.
Step 2. Insert the battery
Insert the battery, making sure the gold contacts line up. Press down gently
to secure.
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The Basics
12
Step 3. Replace the back cover
Place the back cover over the back of the phone and then press down along
the edges to secure.
Step 4. Charge the phone
Before turning on your phone, charge it fully.
Insert the small end of the USB cable into the phone. Insert the larger end
into the charger and plug the charger into an outlet.
WARNING! Use only approved chargers with your phone. Incompatible chargers or tampering
with the charging port could damage your phone and void the warranty.
The Basics
Removing the Battery and SIM Card
Removing the battery
1. With the phone facing down, insert your fingernail into the cutout located
on the bottom of the back cover and gently lift the cover.
2. Use the fingertip cutout at the bottom of the battery compartment to lift
the battery out.
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The Basics
14
Removing the SIM card
The SIM card is pre-installed in your phone. If you need to replace your SIM
card, refer to the following instructions.
1. Turn the phone off, then remove the back cover and the battery (as
demonstrated in the previous instructions).
2. Locate the slot for the SIM card and gently slide the SIM card out to
remove it.
The Basics
Inserting and Removing a Memory Card
Inserting a microSD card
1. Remove the back cover (as demonstrated in the previous instructions).
2. Position the microSD card (sold separately) with the label side facing up
and the gold contacts toward the slot (at the lower-left side of the
phone), then carefully slide it into the slot until it's secured in place.
15
NOTES • The microSD card can be easily damaged by improper operation. Please be careful
when inserting, removing, or handling it.
• The device can support up to a 32GB microSD card.
To remove the microSD card
1. From the Home screen, press the OK key Menu.
2. Press the Hashtag key Settings .
3. Press the 6 key Phone settings.
4. Press the 3 key Storage > press the Right soft key Options.
5. Select Eject SD card.
6. Remove the back cover and locate the microSD card slot (as
demonstrated in the previous instructions).
7. Carefully pull the microSD card out to remove it.
The Basics
16
Charging Your Phone
Your phone comes with a USB cable and a charger adapter. You can connect
them together and charge from a power outlet, or you can use the USB
cable alone to charge from your computer. Correctly orient the plugs before
insertion to avoid damaging your cable, adapter, and/or ports.
NOTE Please use only an approved charging accessory to charge your LG phone. Improper
1. Correctly orient the USB cable with the charger adapter and connect
them. Refer to the image below to correctly connect the USB cable and
the adapter.
handling of the USB/Charger port, as well as the use of an incompatible charger,
may cause damage to your phone and void the warranty.
USB Cable
Charger Adapter
2. The USB/Charger port is located at the bottom of the phone. Correctly
orient the cable's plug with the port before plugging it in.
3. Plug the charger adapter into a power outlet to begin charging.
Turning your phone on and off
To turn your phone on or off, press and hold the End/Power key.
The Basics
Home Screen
The Home screen is your starting point to access all of the features on your
phone using simple key presses.
Status Bar
Shows phone status information,
including the time, signal strength,
battery status, and notification icons.
Customizing the Home screen
You can customize your Home screen wallpaper and clock format using the
Settings app. From the Home screen, press the OK key Menu, press
the Hashtag key Settings, then press the 5 key Display.
Wallpaper: Press the 3 key Wallpaper to select a background image
from pre-loaded images or your own pictures.
Clock Format: Press the 8 key Clock to set the clock format.
Phone's status icons
The Status Bar appears at the top of every screen. It displays icons
indicating that you’ve received notifications (on the left) and icons indicating
the phone’s status (on the right), along with the current time.
Your phone's software includes an icon glossary for easy reference.
1. From the Home screen, press the OK key Menu.
2. Press the Hashtag key Settings.
3. Press the 8 key About phone and then press the 5 key Help.
4. Press the 1 key Icon glossary.
5. Select an icon categor y.
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The Basics
18
The following icons may appear in the Status Bar.
Call icons
In call Missed call
Microphone muted Advanced Calling
Sound icons
Silent mode Vibrate mode
Music playing
Network icons
4G LTE connected 4G LTE in use
Wi-Fi connected Signal strength
No signal Roaming
Network extender No SIM card
Unknown SIM card SIM card activating
SIM card activated Airplane mode
GPS on Downloading
Uploading Download successful
Emergency Alert
Connectivity icons
Mobile Hotspot on USB connected
Bluetooth connected Bluetooth on
Bluetooth headset battery full Bluetooth headset battery low
Headset connected
Internal storage full
NOTE Bluetooth headset icons are compatible with Bluetooth headset device approved by LG.
Headset with microphone
connected
Email and Messaging icons
New email New Verizon message
New voicemail Email not sent
Alarm and Calendar icons
Alarm set Upcoming events
Battery icons
Full battery Charging battery
Low battery Empty battery
Not Charging
Other icons
More notifications Screenshot saved
Call logs icons
Incoming call Outgoing call
Missed call Rejected call
The Basics
19
The Basics
20
Notifications
Notification icons report the arrival of new messages, calendar events,
alarms, as well as ongoing events, such as when you’re on a call.
When you receive a notification, the notification icon will be displayed in the
Status Bar. You can open the Notifications view to view a list of all of your
recent notifications. Depending on your settings, you may hear a
notification sound, see a notification light, and/or the phone may vibrate.
To open the Notifications view
From the Home screen, press the Up Navigation key to open the
Notification view. The Notifications view displays a list of your current
notifications, organized into ongoing and event-based notifications.
NOTE
To respond to a notification
Open the Notifications view. Your current notifications are listed in the view,
each with a brief description.
The Notifications view can also be accessed from the Menu. Press the 8 key
Notifications .
Press the OK key Open to view the details of a highlighted
notification.
Press the Left soft key Dismiss to delete a highlighted notification.
Press the Right soft key Options to clear all notifications or access
options for a highlighted notification.
The Basics
Convenient Features
Vibrate mode
Sets the phone to vibrate instead of ringing.
From the Home screen, press and hold the Vibrate mode key . To return
to Normal mode, press and hold the Vibrate mode key again.
Sounds off
Quickly deactivate your phone’s sounds when you’re in a place where
phone sounds would be disruptive.
From the Home screen, press and hold the Volume down key to set
vibrate mode, then press the Volume down key once more. To return to
normal sounds mode, press and hold the Volume up key until the desired
volume level is reached.
Quick volume adjustment
Quickly adjust ringer and earpiece volumes by pressing the Volume key
on the left side of the phone. Press the Volume up key to increase and
the Volume down key to decrease the volume.
NOTE The earpiece volume can only be adjusted during a call. You can also disable keypad
Capturing a Screenshot
Press and hold the Volume down key and the End/Power key at the
same time for 2 seconds to capture a screenshot of the current screen.
To view the captured image, press the OK key Menu, then press the 4
key Gallery.
Recent apps
Quickly reopen apps using the Recent apps screen. From the Home screen,
press the Down Navigation key to open the Recent apps screen which
lists all of the apps you've opened. From this screen, use the Navigation
key to highlight an app.
Press the OK key Open to reopen the app.
Press the Left soft key Remove to remove the app from the list.
sounds through the Sound & Notifications Settings menu.
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The Basics
22
Press the Right soft key Options, then press the 1 key Clear all to
remove all apps from the list.
NOTE To use this feature, Recent apps needs to be designated as one of your shortcuts
(the Key shortcuts setting in the Phone settings menu). Set it as the Up, Down, Left
or Right Navigation key or designate it as one of the choices in your Shortcut
menu.
Call waiting
During a call, one beep indicates another incoming call. Press the Send key
to answer it and put the first call on hold. Press the Send key again
to return to the first call.
Conference call
You can talk with up to six people at the same time in a conference call on
your wireless phone. Airtime and other charges, which may include toll or
long distance charges, will apply for all simultaneous calls until you end one
call.
NOTE This device supports six people joining a conference call.
1. While on the first call, press the Right Soft Key Options, select New
call and then Dialer and dial the 10-digit number of the second person.
2. Press the Send key . The first person is automatically put on hold
while the call is made.
3. When the second person answers, press the Right soft key Options,
then press the 2 key Merge calls to create a conference call.
4. To end both conversations completely, press the End/Power key .
Caller ID
Caller ID displays the number and/or name and picture (if applicable) of the
person calling when your phone rings.
Voice commands
Voice Commands allow you to do things by verbal command (e.g., make
calls, check Voice mail, etc.). From the Home screen, press the Voice
commands key on the keypad.
Call Say "Call" and then call someone simply by saying the name or
phone number.
The Basics
Send Message Say "Send message" followed by the recipient's name or
phone number and your phone will begin a new message.
Redial Say "Redial" and the phone will redial the last phone number.
Open App Say “Open” and then the name of the app you want to
launch.
Play Music Say "Play music" to listen to music on your phone.
Check This allows you to check out a wide range of items such as Status,
Voicemail, Messages, Missed Calls, Time, Signal Strength, Network,
Battery, Volume, and My Phone Number.
NOTE Voice Commands can also be started with the designated key on your Bluetooth®
device. Please check the user manual of the Bluetooth® device for further
instructions.
Entering text
Text input
The following key functions are available to help with text entry:
Left soft key: Press to change the text input mode.
Shift: Press to change capitalization (initial cap, caps lock, lowercase).
Space: Press to insert a space.
Next: Press to display other matching words in the database in T9 word
mode.
Clear: Press to delete a single space or character. Press and hold to
delete entire words.
Punctuation: Press to insert punctuation symbols when using Abc text
input mode.
Text Input Modes
In a text field, press the Left soft key to select a text input mode:
T9 Word / Abc / ABC / 123 / T9 Palabra / Symbols / Emojis / Copy / Paste /
Simplified Chinese (拼音) / Korean (가) / T9 dictionary.
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Recent Calls
The Recent Calls app is a list of the last phone numbers or Contact entries
for calls you placed, accepted, or missed. It’s continually updated as new
numbers are added to the beginning of the list and the oldest entries are
removed from the bottom of the list.
1. From the Home screen, press the OK key Menu, then press the 1
key Recent calls .
OR
From the Home screen, press the Send key to view your call logs.
2. Use the Navigation key to scroll left/right to display your call records
by call type:
All calls: All calls that you missed, received, and dialed.
Missed calls: Calls you did not answer.
Dialed calls: Outgoing calls.
Received calls: Answered calls and Rejected calls.
3. Calls display the date, time and contact or phone number. If the number
is saved as a contact, the call record includes icons to indicate the type
of number.
4. Use the Navigation key to highlight a call, then choose from these
options:
Press the Left soft key Message to send a message.
Press the OK key View to view additional call details.
Press the Right soft key Options for these options:
– Add to Contacts: Save the caller’s phone number as a new contact.
– Delete recent call: Delete the highlighted call record.
– Block/Unblock number: Block or unblock calls from the highlighted
phone number.
– Select calls: Select the call records you want to delete.
Phone
Making calls using Call logs
1. From the Home screen, press the OK key Menu, then press the 1
key Recent calls .
OR
From the Home screen, press Send key to view the call logs screen.
2. Find a call from All calls, Missed calls, Dialed calls, or Received calls.
3. Use the Navigation key to highlight a call record, and then press
Send key .
Creating or updating Contacts using Call logs
1. From the Home screen, press the OK key Menu, then press the 1
key Recent calls .
OR
From the Home screen, press the Send key to view your Call logs.
2. Use the Navigation key to find and highlight a call record (from All
calls, Missed calls, Dialed calls, or Received calls), press the Right soft
key Options, then press the 1 key Add to Contacts.
3. Use the Navigation key to highlight Create contact or Update
contact, then press the OK key Select.
4. Save the number to a contact entry, as necessary.
Deleting Recent calls records
1. From the Home screen, press the OK key Menu, then press the 1
key Recent calls .
OR
From the Home screen, press the Send key to view your Call logs.
2. Use the Navigation key to find and highlight a call record (from All
calls, Missed calls, Dialed calls, Received calls), press the Right soft key
Options, then press the 2 key Delete recent call.
3. At the Delete this recent call? prompt, press the 1 key Delete.
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Deleting all Recent calls records
1. From the Home screen, the OK key Menu, then press the 1 key
Recent calls .
OR
From the Home screen, press the Send key to view your Call logs.
2. Press the Right soft key Options, then press the 4 key Select
calls.
3. Press the Right soft key Options, then press the 1 key Select all.
4. Press the Left soft key Delete.
5. At the Delete the selected recent call? prompt, press the 1 key
Delete.
Phone
Contacts
The Contacts app allows you to store names, phone numbers and other
information in your phone’s memory.
Adding a new contact
Allows you to add a new contact to your Contacts list.
NOTE Using this method, the number is saved as a new Contact, not into an existing
1. From the Home screen,
OR
2. Press the Right soft key Options.
3. Press the 1 key New contact.
4. Enter the contact's name.
5. Press the Right - Left Navigation key to scroll to the phone number
type field, then scroll horizontally to select the one you want.
6. Press the Right - Left Navigation key to scroll the phone number
field, then enter the number.
7. Use the Navigation key to scroll to other fields and enter additional
contact information as necessary, then press the OK key Save to
save the entry.
Adding a new contact from Recent calls
1. From the Home screen, press the Send key to display your recent
calls.
2. Use the Navigation key to highlight a recent call entry.
3. Press the Right soft key Options.
4. Press the 1 key Add to Contacts, then press the 1 key Create
contact.
Contact.
Press the OK key Menu and then press the 3 key Contacts .
Press the Left soft key Contacts.
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5. Enter the name and use the Navigation key to scroll and enter the
contact's information as necessary.
6. When the entr y is complete, press the OK key Save to save the
entry.
Deleting a Contact
1. From the Home screen, press the Left soft key Contacts.
2. Use the Navigation key to highlight an entry.
3. Press the Right soft key Options.
4. Press the 2 key Delete.
5. Press the 1 key Delete confirm.
Editing a Contact
To make changes to an existing contact.
1. From the Home screen, press the Left soft key Contacts.
2. Use the Navigation key to highlight a Contact entry, then press the
OK key View.
3. Press the OK key Edit to make changes.
4. Use the Navigation key to highlight the field you want to change.
5. Make the changes, then press the OK key Save to update your
contact entry.
Contacts list
When you open the Contacts app, your Contacts list is displayed. In Case of
Emergency contacts is displayed above your list of contacts. Add up to 5
emergency entries from your Contacts list. These are entries that someone
can contact on your behalf in the event of an emergency, whether or not
the phone is locked.
1. From the Home screen, press the Left soft key Contacts.
2. Use the Navigation key to scroll through your Contacts alphabetically.
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