LG lgUS996 User Guide

USER GUIDE

LG-US996

ENGLISH

MFL69650601 (1.0) www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due

to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Table of contents

Custom-designed Features

6 Second screen

8 Signature Wallpaper

9 Video recording features

11 Audio recording features

14 Multi-tasking feature

15 Fingerprint recognition

19 quick share

20 Quick Help

Basic Functions

22 Product components and

accessories

23 Parts overview

25 Turning the power on or off

26 Installing the SIM card

27 Inserting the memory card

28 Removing the memory card

28 Battery

32 Touch screen

35 Home screen

42 Screen lock

45 Memory card encryption

46 Taking screenshots

47 Entering text

52 Content sharing

54 Do not disturb

Useful Apps

56 Installing and uninstalling apps

57 Uninstalled apps

58 Phone

62 Messaging

63 Camera

81 Gallery

84 Music

85 Email

86 Calendar

88 QuickMemo+

90 Calculator

90 Clock

91 Downloads

91 File Manager

92 Contacts

94 LG Health

95 QuickRemote

97 LG SmartWorld

97 Tasks

98 LG Friends Manager

98 LG Backup

99 Evernote

99 Facebook

99 Instagram

99 Chrome

100 Google apps

101 In Apps

Phone Settings

103 Settings

103 Networks

116 Sound & notification

117 Display

118 General

Appendix

129 LG Bridge

130 Phone software update

132 FAQ

135 Anti-Theft Guide

136 More information

For Your Safety

LIMITED WARRANTY STATEMENT

4Table of contents

Custom-designed Features

Second screen

Second screen overview

Second screen lets you open apps and see urgent info without searching for it on the main screen. Customize the screen with apps and info you need.

You can set it to be enabled when the screen is on and off.

Using the device with the main screen off

You can view the current time, date or notifications without turning on the device, and launch functions such as Quick Tools, music player and more.

Tap Settings Display Second screen Show when main

screen off.

Configure the options as desired.

Display date and time Start Quick tools Start Music player

Custom-designed Features 6

Expandable notifications

Expandable view icon

When a notification comes in, tap the expandable view icon to view the notification.

Second screen

Direct reply

When you receive a notification, you can reply to the recipient from the Second screen without closing the current app.

When the notification comes in on the Second screen, tap the arrow icon, tap REPLY, then reply to the recipient.

Custom-designed Features 7

Signature Wallpaper

You can create a personalized lock screen wallpaper by using the first letter of your signature from the Second screen.

Tap Settings Display Lock screen Wallpaper Signature

Wallpaper, then tap

Enter your signature and tap SAVE to save the setting.

• The first letter of your signature is displayed on the locked screen.

Tap SET WALLPAPER to set the wallpaper.

• Tap Settings Display Lock screen Select screen lock, and

select a screen lock method.

• This feature is disabled if the screen lock is set to None.

Customizing the Signature Wallpaper Signature wallpaper on the lock screen

Custom-designed Features 8

Video recording features

Standard angle icon Wide-angle icon

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

Launch the Camera app, then tap between the standard and wide-angle cameras.

Front camera

Rear camera

/ or / to switch

• See

Starting the camera

Custom-designed Features 9

for details.

Steady recording

You can use the Steady recording feature to minimize motion blur while recording a video.

Launch the Camera app, then tap AUTO ( Steady recording

• See

Starting the camera

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 1 FPS, 2 FPS, or 60 FPS.

for details.

) or MANUAL ( )

Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

Launch the Camera app, then tap Tracking focus.

Before recording a video or taking a photo, lightly tap the screen to

select an object to focus on.

Take the photo or start recording your video.

Custom-designed Features 10

• See

Starting the camera

• To use this feature, select the standard camera (

or recording videos.

• This feature is unavailable when you use the front camera or the wide-

angle camera.

• This feature is unavailable in the following cases:

- Video size limitation: Resolution is set as UHD 16:9.

- FPS limitation: FPS is set as 60 FPS.

for details.

) for taking photos

Audio recording features

HD Audio Recorder overview

You can configure the audio settings manually so that you can record audio based on the settings optimized for the selected mode.

Recording modes

You can record a highly defined audio file by selecting and configuring the audio mode to suit the recording environment.

HD Audio Recorder.

Tap

Custom-designed Features 11

CUSTOM

You can personalize the settings to record audio.

CONCERT

You can record audio in a concert or other music events.

NORMAL

You can record audio without extra settings.

Studio mode

With Studio mode, you can play an audio file and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the original audio file of the presenter or speaker.

Tap HD Audio Recorder.

On the Second screen, select CUSTOM.

Insert your earphones and tap .

Select an audio file to use as background music.

Tap to record voice.

Tap to save the recorded file.

• Background music can only be played through earphones. Make sure to

plug in earphones before using this feature.

Custom-designed Features 12

Other useful features on the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set, the more sensitively the sound is

recorded.

LCF (Low Cut Filter)

You can filter any low-pitched noises such as the low hum of the air conditioner.

The higher the LCF value is set, the better high-frequency noises are filtered.

LMT (Limiter)

It prevents clipping of the recorded sound. The higher the setting, the more low frequency sounds that will not get clipped.

• With one of the three recording modes selected, tap Settings, then

customize the file type, bit depth, sampling rate and other settings.

• When you connect the earpiece to the device,

then select the microphone to use.

• You can monitor sound quality with the connected earpiece while

recording audio. While recording audio in Studio mode, sound monitoring is not supported. You can only hear the background music.

appears. Tap and

Custom-designed Features 13

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into multiple windows.

While using an app, touch and hold then select an app from the recently-used apps list.

• You can use two apps at the same time.

• To stop the Multi-Window feature, touch and hold

• The Multi-Window feature is not supported by some apps, including

downloaded apps.

from the Home touch buttons,

Custom-designed Features 14

Overview screen

The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window feature. You can also tap each app preview.

on the Home touch buttons.

at the top of

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification.

Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To enhance the device security, set the screen lock to a Knock Code, pattern, PIN or password.

Custom-designed Features 15

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that the

Power/Lock key is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance is on the Power/Lock key

or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before using the fingerprint sensor.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface of the Power/Lock key.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is dry.

If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.

Custom-designed Features 16

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Fingerprints & security Fingerprints.

• This feature is available when the screen lock is set.

- Lock the device with a Knock Code, pattern, PIN or password.

• If the screen lock is not set, configure the lock screen by following the

on-screen instructions. See details.

Locate the Power/Lock key on the back of the device and gently put

your finger on it to register the fingerprint.

• Gently press the Power/Lock key so that the sensor can recognize your

fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may turn off.

• Ensure that your fingertip covers the entire surface of the sensor on the

Power/Lock key.

Configuring the screen lock settings

for

Custom-designed Features 17

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Fingerprints & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint.

Tap Settings General Fingerprints & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content in the Gallery and QuickMemo+ with

a fingerprint.

Custom-designed Features 18

quick share

quick share icon

You can share a photo or video to the app you want immediately after taking it.

Tap , then take a photo or record a video.

Tap the app icon that appears on the screen to share it using that app.

You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to the apps installed on the device.

• You can use this feature only when you take a picture or record a video

in the AUTO mode. See

Auto camera mode

for details.

Custom-designed Features 19

Quick Help

You can view help information about the main features of the device, frequently asked questions or the user guide. Search for help information using keywords. You can solve your problems quickly via the one-on-one consulting talk.

Tap Quick Help.

Search for help information by entering keywords in the search field.

• This feature is periodically updated utilizing user feedback.

• Available menu items may vary depending on the area or service

provider.

• You can view the user manual online from the Quick Help app to view

detailed information about the device’s features.

Custom-designed Features 20

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• Battery

• USB cable

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional basic items, contact an LG Customer Service

Center.

• To purchase optional items, contact an LG Customer Service Center for

available dealers.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Be sure to use authentic accessories provided by LG Electronics. Using

third-party accessories may damage the device or cause malfunctions.

• Remove the protective film from the Fingerprint sensor before using the

fingerprint recognition feature.

• Remove the protective film on the camera lens if necessary.

• Charger

• Quick Start Guide

Basic Functions 22

Parts overview

Earpiece

Rear camera lens

Microphone

Front camera lens

Proximity/Ambient light

Stereo headset jack

NFC antenna area

Fingerprint sensor

sensor

Microphone

(Wide-angle)

Flash

Power/Lock key,

IR sensor

Second screen

Touch screen

Speaker

(Standard)

Laser detection auto focus

Volume keys (+/-)

Back cover release key

Charger/USB cable port

Basic Functions 23

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the

screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient

light intensity when the auto-brightness control mode is turned on.

• Laser detection auto focus

- Detect the distance from the camera to your subject for automatic

focusing.

- Quickly focus on closer or farther objects when you use the rear

camera to take photos.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo.

To take continuous shots of photos, press and hold the Volume key.

- Press the Volume Down (-) key twice to launch the Camera app

when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

• Power/Lock key (Fingerprint sensor)

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control

option.

- Turn on the fingerprint recognition feature to simplify the process

of unlocking the screen. See

Fingerprint recognition overview

details.

for

• Some functions may be restricted for access, depending on the device

specifications.

• The back cover includes a built-in NFC antenna. Be cautious when

handling the device to avoid damaging or covering the NFC antenna.

Basic Functions 24

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn off the device.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Block telecommunication-related functions,

including making phone calls, messaging and browsing the Internet. Other functions remain available.

Basic Functions 25

Installing the SIM card

Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device.

Press the back cover release key located at the bottom side of the

device.

Grab the back cover and remove it from the device.

Slide the SIM card into the SIM card slot with the gold-colored

contacts facing downwards.

Lower slot

SIM card

• This device supports only Nano SIM cards.

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator.

Precautions when using the SIM card

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

Basic Functions 26

Inserting the memory card

The device can support up to a 2 TB microSD card. Depending on the memory card manufacturer and type, some memory card may not be compatible with your device.

Press the back cover release key located at the bottom side of the

device.

Grab the back cover and remove it from the device.

Insert the memory card into the memory card slot.

Upper slot

Memory card (optional)

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

Basic Functions 27

Removing the memory card

Unmount the memory card before removing it for safety.

Tap Settings General Storage .

Remove the back cover and pull out the memory card.

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Installing the battery

Press the back cover release key located at the bottom side of the

device.

Back cover release key

Grab the back cover and remove it from the device.

Basic Functions 28

Align the battery with the battery contacts 1 and insert it in place 2.

Then to install the back cover, align it over the back of the phone.

Battery contacts

First press down on the area labeled 1 in the image below. Then press

down on

until the back cover is tightly fastened.

• Follow the instructions in this user guide cautiously when handling

the device. Failure to do so may damage the device or cause injury to yourself or others.

Basic Functions 29

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