LG LGQ710AL User Guide

USER GUIDE

LG-Q710AL

ENGLISH

MFL70739901 (1.1)

www.lg.com

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

Table of contents

Custom-designed Features

6 Using the Stylus Pen 9 Camera features 11 Gallery features 17 Google Assistant 18 Fingerprint recognition 21 Multi-tasking feature

Basic Functions

24 Product components and

accessories

Parts overview

28 Turning the power on or off 29 Installing the SIM card 32 Inserting the memory card 33 Removing the memory card 33 Battery 35 Touch screen 38 Home screen 48 Screen lock

51 Memory card encryption 52 Taking screenshots 52 Entering text 58 Content sharing 60 Do not disturb

Useful Apps

62 Installing and uninstalling apps 63 App trash 64 App Shortcuts 65 Phone 68 Messages 75 Camera 88 Gallery 91 Chrome 92 Google apps 94 QuickMemo+ 96 Contacts 98 Clock 99 Tasks 99 Calculator

100 Audio Recorder 100 FM Radio 100 File Manager 101 Smart cleaning 101 LG Mobile Switch 102 LG SmartWorld 102 Downloads 102 Calendar 103 Email

133 Anti-Theft Guide 134 Open Source Software Notice

Information

134

Regulatory information

(FCC ID number, etc.)

135

Trademarks

137 FAQ

Settings

105 Settings 105 Network 115 Sound 116 Display 118 General

Appendix

130 LG Language Settings 130 LG Bridge 131 Phone software update

For Your Safety

LIMITED WARRANTY USA

Custom-designed Features

Using the Stylus Pen

You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out.

• : Hide/display the Pen Pop options. Touch and hold the icon to delete

or move it.

: Opens the Pop Memo feature to write a memo.

•

• : Opens the Capture+ feature to use the current screen image in a

memo.

Custom-designed Features 6

• : Opens the screen recorder to create an animated GIF file. After

adjusting the size and location of the frame, tap . You can record up to 15 seconds.

Touch and drag this to move the recorder.

Tap to close the recorder.

Adjust the area of the recorder.

Custom-designed Features 7

• : Opens the magnifying window.

Tap to change the color contrast.

Tap to change the size of the magnifying window.

Touch and drag this to move the magnifying window.

Tap to close the magnifying window.

• : Add a shortcut to an app of your choice. Touch and hold the newly

added app to change the shortcut to another app.

Custom-designed Features 8

Camera features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front camera.

, switch to the front camera, then tap / to switch

Tap between the standard and wide-angle.

Wide-angle

for details.

• See

Starting the camera

Standard angle

QLens

You can do shopping, search image, or scan QR code by taking a photo with QLens.

Tap , then tap QLens.

Select a desired option among Visual Shopping, Visual Search and Scan

QR code.

Tap the screen to take a photo of an object you want to search or scan

a QR code.

• The result will appear after a moment.

Custom-designed Features 9

• This feature is available only when your device is connected to a

network. If you use mobile data, you may be charged for data usage, depending on your pricing plan.

• For Visual Shopping and Visual Search features, you can select the

desired area from the image that you have taken, and then search it again.

• This feature is available only when the rear camera is in the Auto mode.

Portrait

You can take a sharp portrait by applying the camera lens blur effect on the front camera.

Tap , switch to the front camera, then tap Portrait.

Tap to take a photo.

• To adjust blur strength, drag the slide bar up, down, left or right

(depending on the orientation of the phone).

• This feature is not available if the surroundings are too dark.

• After applying this feature, touch and hold the desired position on the

preview screen to automatically apply the exposure value and focus. In this case, the Portrait feature and blur strength stay the same.

Custom-designed Features 10

Flash Jump-Cut

You can create a GIF by taking photos at three second intervals.

Tap , then tap MODE Flash Jump-Cut .

Tap to set the number of cuts you want to take.

Tap to take photos.

Gallery features

Related content

You can edit and customize related content in Gallery.

While viewing a picture preview, tap .

When the icon related with the date or location where you took the

photo appears, touch the screen.

• You can view the photos related with the date or location where

you chose.

Custom-designed Features 11

• Tap to access additional options.

Making a video from the related content

You can gather related contents to make a video clip by tapping on the video displaying the date or location.

Select the theme and background music, adjust caption effects and order or add date and your signature and then tap SAVE.

: Select the video theme.

•

- To download the theme, tap . : Add background music or adjust the playback time.

•

- To select a file for the background music, tap .

- To download a file for the background music, tap .

- To adjust the volume of background music and original video, tap .

• : Select a font face.

- To download a font, tap .

Custom-designed Features 12

• : Change the order of files to play as a video.

- To add files, tap .

• Download the VASSET app from Play Store to add video themes,

background music or font faces. If you use mobile data without Wi-Fi connection, you may be charged

for data usage.

Custom-designed Features 13

Creating a movie

You can create a new movie by putting images and videos together.

Tap , select an album, then tap Create movie.

Select images or videos for your movie and tap NEXT.

Edit the selected images and videos and then tap SAVE.

Deleting files

You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.

Custom-designed Features 14

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

• Touch and hold a file, and then tap another file for multiple selection.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, or change the font.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.

• A maximum of 50 images and videos can be used to create a video.

• The playback time for an image is 3 seconds by default and it cannot be

changed. Videos can be trimmed down to a minimum of 1 second.

• This feature may not support some image or video formats.

Custom-designed Features 15

Making a GIF

You can easily make a GIF file using recorded video.

At the desired starting point while watching a video, tap .

Select the length of the GIF you want to create.

• GIF is generated for the time selected from the current time.

• For videos less than 5 seconds, GIF images are automatically

generated for the remaining time.

• You may use this feature solely for creative purposes. The use of this

feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

Custom-designed Features 16

Google Assistant

You can manage tasks, plan your day, get answers, and much more.

• To use this feature, first connect to the network and sign in to your

Google account.

Launching Google Assistant

Press and hold from the Home screen to launch Google Assistant.

Tap GET STARTED.

Follow the on-screen instructions to configure the voice settings.

• The device saves your voice data for recognition.

Launching Google Assistant with your voice

Say “Ok Google” when the screen is turned on or locked.

Say a command or question when

the screen.

Launching Google Assistant from the Home screen

Touch and hold from the Home screen.

Say a command or question when

the screen.

Hi, how can I help?*

appears on

• Voice recognition accuracy may decrease if you speak with an unclear

voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

* The

Hi, how can I help?

software version.

Custom-designed Features 17

message may change depending on the

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view locked contents in Gallery or QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To ensure security, set the screen lock using a pattern, PIN or Password.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

• Ensure that the fingerprint sensor is not damaged by a metallic object,

such as coin or key.

• When water, dust or other foreign substance is on the fingerprint

sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before using the fingerprint sensor.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

Custom-designed Features 18

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is dry.

If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Lock screen & security Fingerprints.

• This feature is available when the screen lock is set.

- Lock the device with a pattern, PIN or password.

• If the screen lock is not set, configure the lock screen by following the

on-screen instructions. See

Locate the fingerprint sensor on the back of the device and gently put

your finger on it to register the fingerprint.

• Ensure that your fingertip covers the entire surface of the sensor.

Setting a screen lock

for details.

Custom-designed Features 19

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Lock screen & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint.

Tap Settings General Lock screen & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Access contents you have locked in Gallery and

QuickMemo+ with a fingerprint.

Custom-designed Features 20

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into multiple windows.

Tap from the Home touch buttons.

• Recently-used apps appear.

Tap at the top of the desired app to use the Multi-Window feature.

• The selected app appears at the top half of the screen.

You can also access this feature by doing the following:

Touch and hold while using an app.

• Recently-used apps appear on the split screen.

Tap at the top of the desired app to use the Multi-Window feature.

Custom-designed Features 21

• The selected app appears at the bottom of the screen.

• To deactivate the Multi-Window feature, touch and hold on the

Home touch button.

• To adjust the size of the split screen, drag

screen.

• The Multi-Window feature is not supported by some LG apps and apps

downloaded from the Play Store.

at the center of the

Overview screen

The Overview screen provides a preview of your recently-used apps. To view the list of recently-used apps, tap

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window feature. You can also tap each app preview.

on the Home touch buttons.

at the top of

Custom-designed Features 22

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• USB cable

• Important Information Booklet

• Ejection pin

• Charger

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Center.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional basic items, contact an LG Customer Service

Center.

• To purchase optional items, contact an LG Customer Service Center for

available dealers.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Be sure to use authentic accessories provided by LG Electronics. Using

third-party accessories may damage the device or cause malfunctions.

• Remove the protective film from the Fingerprint sensor before using the

fingerprint recognition feature.

Basic Functions 24

Parts overview

Proximity/Ambient light

Front camera lens

Volume keys (+/-)

Nano-SIM/Memory card

Stereo headset jack

Rear camera lens

sensor

tray

Microphone

Earpiece

Notification LED

Power/Lock key

Touch screen

Stylus pen

Flash

Fingerprint sensor

Speaker

Microphone

Charger/USB cable port

Basic Functions 25

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.

• Press and hold the volume down (-) key and Power/Lock key at the

same time for a second to take a screenshot.

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.

- Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

• Power/Lock key

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control option.

• Fingerprint sensor

- Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See

Fingerprint recognition overview

details.

for

Basic Functions 26

• Stylus pen

- Operate the device with the stylus pen included, or your finger.

• Please insert the pen into the device, aligning the arrow mark on the

stylus pen upwards with the device facing up.

• Some functions may be restricted for access, depending on the device

specifications.

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Basic Functions 27

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

Press and hold the Power/Lock key and the Volume Down (-) key at

the same time until the power is turned off.

When the device restarts, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn the device off.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Block telecommunication-related functions,

including making phone calls, messaging and browsing the Internet. Other functions remain available.

Basic Functions 28

Installing the SIM card

Insert the SIM card provided by your mobile service provider to start using your device.

• Be careful with the ejection pin since it has a sharp edge.

Insert the ejection pin into the hole on the card tray.

Pull out the card tray.

Basic Functions 29

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