LG LGM250N.AGBRBK User Manual

USER GUIDE

LG-M250n

ENGLISH

MFL69539401 (1.0) www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.

• Always use genuine LG accessories. The supplied items are designed

only for this de

• This device is not suitable for people who have a visual impairment due

to the touchscr

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps ma
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.

• Modifying the device’s operating system or installing software from

ficial sources may damage the device and lead to data corruption

unof
or data loss. Such actions will violate your LG licence agreement and
void your warranty.

• Some content and illustrations may differ from your device, depending

on the ar
subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your de
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and loc
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.

vice and may not be compatible with other devices.

een keyboard.

y be withdrawn without prior notice. If you have any

ea, service provider, software version, or OS version, and are

vice are licenced for limited use. If you extract and use these

ation services. To void

1

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2

Table of contents

5 Guidelines for safe and efficient use

01

Custom-designed
Features

15 Wide-angle camera

16 Multi-tasking feature

18 quick share

02

Basic Functions

20 Product components and

accessories

21 Parts overview

23 Turning the power on or off

24 Installing the SIM card and

battery

26 Inserting the memory card

27 Removing the memory card

27 Charging the battery

29 Touch screen

32 Home screen

40 Screen lock

43 Memory card encryption

44 Taking screenshots

45 Entering text

51 Do not disturb

3

03

04

Useful Apps

53 Installing and uninstalling apps

54 Uninstalled apps

55 Phone

59 Messaging

60 Camera

67 Gallery

70 Music

71 E-mail

73 Calendar

74 QuickMemo+

76 Calculator

77 Clock

78 Downloads

78 File Manager

79 FM Radio

79 Voice Recorder

80 Contacts

82 LG SmartWorld

82 Tasks

83 LG Backup

84 RemoteCall Service

84 Evernote

84 Facebook

85 Instagram

85 Chrome

85 Google apps

Phone Settings

88 Settings

88 Networks

98 Sound & notification

99 Display

100 General

05

Appendix

109 LG Language Settings

109 LG Bridge

110 Phone software update

112 FAQ

115 Anti-Theft Guide

116 More information

Regulatory information
(Regulation ID number,
E-labeling, etc.)

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG Repair centre should you need to return your device
for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that
include safety margins designed to assure the safety of all persons, regardless of
age and health.

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absor
standardised methods with the device transmitting at its highest certified
power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG device

models, the
radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

Radiation P

• The highest SAR value for this model tested for use at the ear is 0.541 W/kg

(10g) and when worn on the body is 1.310 W

ption Rate, or SAR. Tests for SAR are conducted using

y are all designed to meet the relevant guidelines for exposure to

rotection (ICNIRP) is 2 W/kg averaged over 10g of tissue.

/kg (10g).

5

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 5 mm aw
When a carry case, belt clip or holder is used for body-worn operation, it should
not contain metal and should position the product at least 5 mm away from
your body. In order to transmit data files or messages, this device requires a
quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.

ay from the body.

Information about the RF exposure from FCC

In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted
an updated safety standard for human exposure to radio frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
international and U.S. standards. The design of this device complies with
FCC guidelines and these international standards.

Part 15.19 statement

This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

Part 15.21 Statement

Changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.

6Guidelines for safe and efficient use

Body-worn Operation

This device was tested for typical bodyworn operations with the back of the device
kept 0.39 inches (1cm) between the user’s body and the back of the device. To
comply with FCC RF exposure requirements, a minimum separation distance of

0.39 inches (1cm) must be maintained between the user’s body and the back of
the device.

Any beltclips, holsters, and similar accessories containing metallic components
may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm)
separation distance between the user’s body and the back of the device, and have
not been tested for typical body-worn operations may not comply with FCC RF
exposure limits and should be avoided.

Part 15.105 Statement

This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

• the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

7Guidelines for safe and efficient use

Product care and maintenance

• Always use genuine LG batteries, chargers and accessories approved for use

with this particular device model. The use of any other types may invalidate any
approval or warranty applying to the device and may be dangerous.

• Some contents and illustrations may differ from your device without prior

no

tice.

• Do not disassemble this unit. Take it to a qualified service technician when repair

work is r

equired.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boar

ds that are either new or reconditioned, provided that they have

functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

c

omputers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

• Do not subject this unit to mechanical vibration or shock.

• Switch off the device in any area where you are required to by special

egulations. For example, do not use your device in hospitals as it may affect

r
sensitive medical equipment.

• Do not handle the device with wet hands while it is being charged. It may cause

an electr

ic shock and can seriously damage your device.

• Do not charge a handset near flammable material as the handset can become

ho

t and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benz

ene, thinner or alcohol).

• Do not charge the device when it is on soft furnishings.

• The device should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the device next to credit cards or transport tickets; it can affect the

information on the magnetic str

• Do not tap the screen with a sharp object as it may damage the device.

• Do not expose the device to liquid or moisture.

ips.

8Guidelines for safe and efficient use

• Use accessories like earphones cautiously. Do not touch the antenna

essarily.

unnec

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the gl
warranty.

• Your device is an electronic device that generates heat during normal operation.

Extr

emely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
device during or immediately after operation.

• If your device gets wet, immediately unplug it to dry off completely. Do not

attemp
as an oven, microwave or hair dryer.

• The liquid in your wet device, changes the colour of the product label inside your

de

vice. Damage to your device as a result of exposure to liquid is not covered

under your warranty.

ass display due to abuse or misuse is not covered under the

t to accelerate the drying process with an external heating source, such

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

• Do not use your mobile phone near medical equipment without requesting

permission. Please consult your doctor to determine if operation of your phone
may interfere with the operation of your medical device.

• Pacemaker manufacturers recommend that you leave at least 15 cm of space

betw

een other devices and a pacemaker to avoid potential interference with the

pacemaker.

• This device may produce a bright or flashing light.

• Some hearing aids might be disturbed by devices.

• Minor interference may affect TVs, radios, PCs etc.

• Use your device in temperatures between 0ºC and 40ºC, if possible. Exposing

your de

vice to extremely low or high temperatures may result in damage,

malfunction, or even explosion.

9Guidelines for safe and efficient use

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

• Do not use a hand-held device while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving conditions

equire.

so r

• RF energy may affect some electronic systems in your vehicle such as car

ster

eos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or por

table wireless equipment. It can cause the air bag to fail or cause serious

injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the volume

is at a r

easonable level so that you are aware of your surroundings. This is of

particular importance when near roads.

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume

Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the per
listening to.

levels for long periods.

son sitting next to you can hear what you are

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

10Guidelines for safe and efficient use

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is
dropped on a hard surface or receives a substantial impact. If the glass breaks, do
not touch or attempt to remove it. Stop using your device until the glass is replaced
by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow
any regulations or rules.

Potentially explosive atmospheres

• Do not use your device at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

ompartment of your vehicle as your device or accessories.

c

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your device off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your device for emergency calls. Check with your local
service provider.

11Guidelines for safe and efficient use

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the
battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

batter

y life.

• Do not disassemble or short-circuit the battery.

• Keep the metal contacts of the battery clean.

• Replace the battery when it no longer provides acceptable performance. The

y pack may be recharged hundreds of times before it needs replacing.

batter

• Recharge the battery if it has not been used for a long time to maximise

usability

.

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathr

• Do not leave the battery in hot or cold places, as this may deteriorate battery

performanc

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batter

ies according to the instructions.

• If you need to replace the battery, take it to the nearest authorised LG

Electr

onics service point or dealer for assistance.

• Always unplug the charger from the wall socket after the device is fully charged

to sav

e unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, batter

• Make sure that no sharp-edged items such as animal’s teeth or nails, come into

c

ontact with the battery. This could cause a fire.

oom.

e.

y and environmental conditions.

12Guidelines for safe and efficient use

Securing personal information

• Make sure to protect your personal information to prevent data leakage or

misuse of sensitive information.

• Always back up important data while using the device. LG is not responsible for

any data loss.

• Make sure to back up all data and reset the device when disposing of the device

to pr

event any misuse of sensitive information.

• Read the permission screen carefully while downloading applications.

• Be cautious using the applications that have access to multiple functions or to

your per

sonal information.

• Check your personal accounts regularly. If you find any sign of misuse of your

per

sonal information, ask your service provider to delete or change your account

information.

• If your device is lost or stolen, change the password of your account to secure

your per

sonal information.

• Do not use applications from unknown sources.

13Guidelines for safe and efficient use

01

Custom-designed Features

Wide-angle camera

You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front camera.

Launch the Camera app, then tap
standard and wide-angle.

Front camera

Standard angle icon Wide-angle icon

• See

Starting the camera

/ to switch between the

for details.

Custom-designed Features 15

Multi-tasking feature

Multi window

You can use two apps at the same time by separating the screen into the
multiple windows.

While using an app, touch and hold
then select an app from the recently used apps list.

• You can use two apps displayed on the main screen at the same time.

• To stop the Multi window feature, touch and hold

• You can use this feature in an app that supports the Multi window

feature.

• The Multi window feature is not supported by some apps, including

downloaded apps.

from the Home touch buttons,

.

Custom-designed Features 16

Overview screen

The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap

displayed app.

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi window

. You can also tap

on the Home, then tap the

at the top of each app.

Custom-designed Features 17

quick share

You can share a photo or video to the app you want immediately after
taking it.

Tap , then take a photo or record a video.

1

Tap the app icon that appears on the screen to share it using that app.

2

You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.

quick share icon

• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to the apps installed on the device.

Custom-designed Features 18

02

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• Battery

• Stereo headset

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional basic items, contact an LG Customer Service

Centre.

• To purchase optional items, contact an LG Customer Service Centre for

available dealers.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Be sure to use authentic accessories provided by LG Electronics. Using

third-party accessories may damage the device or cause malfunctions.

• USB cable

• Charger

• Quick Start Guide

Basic Functions 20

Parts overview

Front camera lens

Microphone

Proximity/Ambient

light sensor

Stereo headset jack

Power/Lock key

NFC antenna area

Speaker

Earpiece

Touch screen

Charger/USB cable
port

Rear camera lens

Flash

Volume keys (+/-)

Microphone

Basic Functions 21

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyses the ambient
light intensity when the auto-brightness control mode is turned on.

• Volume keys

Adjust the volume for ringtones, calls or notifications.

-

- While using the Camera, gently press a Volume key to take a photo.
To take continuous shots of photos, press and hold the Volume key.

- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+) key
twice to launch Capture+.

• Power/Lock key

Briefly press the key when you want to turn the screen on or off.

-

- Press and hold the key when you want to select a power control
option.

• Some functions may be restricted for access, depending on the device

specifications.

• The back cover includes a built-in NFC antenna. Be cautious when

handling the device to avoid damaging or covering the NFC antenna.

• Do not put heavy objects on the device or sit on it. Failure to do so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Basic Functions 22

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer
than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off:

• Power off and restart: Restar

• Turn on Airplane mode: Block telec

including making phone calls, messaging and browsing the Internet.
Other functions remain available.

Turn off the device.

t the device.

ommunication-related functions,

Basic Functions 23

Installing the SIM card and battery

Insert the SIM card provided by the device service provider, and the
included battery.

To remove the back cover, hold the device firmly in one hand. With your

1

other hand, lift off the back cover with your thumbnail as shown in the
figure.

Slide the SIM card into the SIM card slot as shown in the figure. Make

2

sure the gold contact area on the card is facing downward.

Basic Functions 24

Insert the battery.

3

To replace the cover onto the device, align the back cover over the

4

battery compartment and press it down until it clicks into place.

• This device supports only Nano SIM cards.

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card
supplied by the operator.

Precautions when using the SIM card

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

Basic Functions 25

Inserting the memory card

Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the

memory card manufacturer and type, some memory card may not be
compatible with your device.

Remove the back cover.

1

Insert a memory card with the gold-coloured contacts facing

2

downwards.

Memory card
(optional)

Replace the back cover.

3

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

Basic Functions 26

Removing the memory card

Unmount the memory card before removing it for safety.

Tap Settings General Storage .

1

Remove the back cover and pull out the memory card.

2

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.

Charging the battery

Before using the device, fully charge the battery.
Connect one end of the charging cable to the charger, insert the other end

of the cable into the cable port, and then plug the charger into a power
socket.

Basic Functions 27

• Make sure to use the USB cable provided with your device.

• Make sure to use an LG-approved charger, battery and charging cable.

Charging the battery with a third-party charger may cause the battery
to explode or may damage the device.

• Using the device when it is charging may cause electric shock. To use the

device, stop charging it.

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

• Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a
longer time than charging the battery in the common way.

• Do not charge the battery by using a USB hub that is unable to maintain

the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

• When replacing the battery, take extra care to ensure that no foreign

substances or water enter the device.

• Ensure that the inside of the device does not make contact with a

metallic object or w

ater.

• Make sure to use the USB cable provided; do not use third party USB

ables or chargers with your device. The LG limited warranty does not

c
cover the use of third party accessories.

• Failure to follow the instructions in this guide and improper use may

damage the de

vice.

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.

Cancel background operations to increase battery life.
To minimise battery consumption, follow these tips:

• Turn off the Bluetooth

them.

®

or Wi-Fi network function when not using

Basic Functions 28

• Set the screen timeout to as short a time as possible.

• Minimise the screen brightness.

• Set a screen lock when the device is not used.

• Check the battery usage details and close any downloaded apps that

e draining the battery.

ar

Touch screen

You can familiarise yourself with how to control your device by using
touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

Touching and holding

Touch and hold for several seconds to display a menu with available
options.

Basic Functions 29