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User Guide
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Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Install the battery ......................................................................................................... 1
Charge your battery ..................................................................................................... 3
Activation and Service ........................................................................................................ 4
Create Your Account and Pick Your Plan .................................................................... 4
Activate Your Phone .................................................................................................... 4
Manage Your Account ................................................................................................. 4
Top-Up Your Account .................................................................................................. 5
Additional Information .................................................................................................. 5
Complete the Setup Screens .............................................................................................. 5
Set Up Voicemail ................................................................................................................ 6
Phone Basics ............................................................................................................................. 7
Your Phone‟s Layout ........................................................................................................... 7
Turn Your Phone On and Off .............................................................................................. 8
Turn Your Screen On and Off ............................................................................................. 9
Touchscreen Navigation ....................................................................................................10
Lock and Unlock Your Phone .............................................................................................13
Guest Mode ................................ ................................................................ .......................14
Setting Up Guest Mode ..............................................................................................14
Using Guest Mode ......................................................................................................15
Your Home Screen ............................................................................................................15
Home Screen Overview ..............................................................................................15
Customize Your Home Screen....................................................................................16
Add and Remove Widgets on the Home Screen .........................................................17
Change the Phone's Wallpaper ..................................................................................18
Customize Applications Icons on the Home Screen ....................................................19
Access Recently-Used Applications ............................................................................20
Home Screen Clean View ...........................................................................................20
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Quick Access ..............................................................................................................20
Change the Screen Orientation...................................................................................21
Status Bar ..........................................................................................................................21
Enter Text With the On-screen Keyboard ...........................................................................23
Phone Calls ..............................................................................................................................27
Make Phone Calls ..............................................................................................................27
Call Using the Phone Dialer ........................................................................................27
Call from Call Logs .....................................................................................................27
Call from Contacts ......................................................................................................28
Call Using a Speed Dial Number ................................................................................28
Call a Number in a Text Message or Email Message ..................................................28
Call Emergency Numbers ...........................................................................................28
Receive Phone Calls ..........................................................................................................29
Voicemail ...........................................................................................................................30
Voicemail Setup ..........................................................................................................30
Voicemail Notification .................................................................................................31
Retrieve Your Voicemail Messages ............................................................................31
Visual Voicemail ................................................................................................................32
Set Up Visual Voicemail..............................................................................................32
Review Visual Voicemail .............................................................................................33
Listen to Multiple Voicemail Messages .......................................................................33
Visual Voicemail Options ................................ ............................................................34
Configure Visual Voicemail Settings ...........................................................................34
Change Your Main Greeting via the Voicemail Menu ..................................................35
Edit the Display Name via the Voicemail Menu ...........................................................35
Phone Call Options ............................................................................................................36
In-call Options .............................................................................................................36
Caller ID .....................................................................................................................37
Call Waiting ................................................................................................................38
Conference Calling .....................................................................................................38
Call Forwarding ..........................................................................................................39
Set Up Speed Dialing .........................................................................................................40
Call Logs ............................................................................................................................40
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Call Settings ......................................................................................................................41
Voicemail Settings ......................................................................................................41
Call Reject ..................................................................................................................41
TTY Mode ...................................................................................................................42
Contacts....................................................................................................................................43
Get Started with Contacts ..................................................................................................43
Access Contacts .........................................................................................................43
The Contacts List ........................................................................................................43
Contacts List Options ..................................................................................................44
Add a Contact ....................................................................................................................45
Save a Phone Number .......................................................................................................46
Edit a Contact Entry ...........................................................................................................46
Communicate with Your Contacts ......................................................................................49
Import, Export, and Share Contacts ...................................................................................51
Import Contacts From Your Internal Storage ...............................................................51
Export Contacts to Your Internal Storage ....................................................................51
Share a Contact ..........................................................................................................51
Joining and Separating Contacts ................................................................ ................52
Accounts and Messaging ..........................................................................................................53
Gmail / Google ...................................................................................................................53
Create a Google Account ............................................................................................53
Sign In to Your Google Account ..................................................................................54
Access Gmail ..............................................................................................................54
Send a Gmail Message ..............................................................................................55
Read and Reply to Gmail Messages ...........................................................................55
Email .................................................................................................................................56
Add an Email Account (POP3 or IMAP) ......................................................................57
Corporate Email (Outlook) ..........................................................................................57
Open Email .................................................................................................................58
Create and Send Email ...............................................................................................59
Reply to or Delete an Email Message .........................................................................59
Configure and Sync Corporate Email Settings ............................................................60
Text and Multimedia Messaging.........................................................................................62
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Send a Text Message .................................................................................................62
Send a Multimedia Message (MMS) ...........................................................................63
Save and Resume a Draft Message ...........................................................................65
New Messages Notification .........................................................................................65
Manage Message Conversations ................................................................................65
Text and Multimedia Message Options .......................................................................67
Apps and Entertainment ............................................................................................................70
Google Play Store ..............................................................................................................70
Find and Install an App ...............................................................................................70
Create a Google Wallet Account .................................................................................71
Request a Refund for a Paid App ...............................................................................71
Open an Installed App ................................................................................................72
Uninstall an App .........................................................................................................72
Get Help with Google Play ..........................................................................................72
Navigation ..........................................................................................................................72
Google Maps ..............................................................................................................72
Music .................................................................................................................................73
Music Player ...............................................................................................................73
Google Play Music App ..............................................................................................73
Web and Data ...........................................................................................................................74
Connect Wi-Fi ....................................................................................................................74
Turn Wi-Fi On and Connect to a Network ...................................................................74
Add a Wi-Fi Network ...................................................................................................75
Data Services General Information (3G and 4G Networks) ................................................76
4G ..............................................................................................................................76
Your Data Services User Name ..................................................................................76
Data Connection Status and Indicators .......................................................................77
Virtual Private Networks (VPN) ..........................................................................................77
Prepare Your Phone for VPN Connection ...................................................................77
Set Up Secure Credential Storage ..............................................................................78
Add a VPN Connection ...............................................................................................78
Connect to or Disconnect from a VPN ........................................................................78
Browser .............................................................................................................................79
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Launch the Web Browser............................................................................................79
Learn to Navigate the Browser ...................................................................................79
Browser Menu ............................................................................................................80
Select Text on a Web Page ........................................................................................81
Go to a Specific Website.............................................................................................82
Adjust Browser Settings ..............................................................................................82
Create Website Settings .............................................................................................83
Reset the Browser to Default ......................................................................................83
Set the Browser Home Page ......................................................................................83
Create Bookmarks ......................................................................................................83
Create a New Homepage ...........................................................................................84
Add Bookmarks to Your Home Screen .......................................................................84
Camera and Video ....................................................................................................................85
Take Pictures .....................................................................................................................85
Open or Close the Camera .........................................................................................85
Viewfinder Screen in Camera mode ...........................................................................85
Take a Picture ............................................................................................................86
Multi-point Auto Focus ................................................................................................86
Super Zooming ...........................................................................................................87
Light Frame ................................................................................................................87
Review Screen ...........................................................................................................88
Record Videos ...................................................................................................................88
Viewfinder Screen in Video mode ...............................................................................88
Record videos .............................................................................................................89
Camera Settings ................................................................................................................89
Video Camera Settings ......................................................................................................90
View Pictures and Videos Using Gallery ............................................................................91
Open or Close Gallery ................................................................................................91
View Pictures and Videos ...........................................................................................92
Zoom In or Out on a Picture ........................................................................................92
Watch a Video ............................................................................................................92
Video Gallery Options ................................................................................................ .93
Live Zoom ...................................................................................................................93
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Work with Pictures ................................................................................................ .............94
Share Pictures and Videos.................................................................................................95
Send Pictures or Videos by Email ...............................................................................95
Send a Picture or Video by Multimedia Message ........................................................95
Send Pictures or Videos Using Bluetooth ...................................................................96
Tools and Calendar ...................................................................................................................97
QSlide ................................................................................................................................97
QuickMemo .......................................................................................................................97
QuickRemote .....................................................................................................................99
Voice Mate .........................................................................................................................99
Voice Command .............................................................................................................. 100
Calendar .......................................................................................................................... 101
Change Calendar View ............................................................................................. 102
View Event Details .................................................................................................... 104
Create an Event ........................................................................................................ 104
Edit or Delete an Event ............................................................................................. 105
Set an Event Reminder ............................................................................................. 105
Respond to an Event Reminder ................................................................................ 106
Display and Synchronize Calendars ......................................................................... 106
Change Calendar Settings ........................................................................................ 107
Folders............................................................................................................................. 107
Alarm/Clock ..................................................................................................................... 108
Tasks ............................................................................................................................... 110
Calculator ........................................................................................................................ 112
File Manager .................................................................................................................... 113
File Manager Options ............................................................................................... 113
Searching in File Manager ........................................................................................ 114
Using QSlide ............................................................................................................. 114
Bluetooth ......................................................................................................................... 114
Turn Bluetooth On and Off ........................................................................................ 114
Bluetooth Settings Menu ........................................................................................... 115
Change the Device Name ......................................................................................... 115
Pairing Bluetooth Devices ......................................................................................... 116
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Disconnect or Unpair from a Bluetooth Device .......................................................... 116
Send Items via Bluetooth .......................................................................................... 117
Disconnect Bluetooth Connection During an Active Call ........................................... 118
SmartShare ..................................................................................................................... 118
Enjoying content via a variety of devices .................................................................. 118
Enjoying the content from Nearby devices ................................................................ 119
Near Field Communication (NFC) Technology ................................................................. 119
microSD Card .................................................................................................................. 119
Insert a microSD Card .............................................................................................. 119
Remove a microSD Card .......................................................................................... 121
View microSD Card Memory ..................................................................................... 121
Format the microSD Card ......................................................................................... 121
Unmount the microSD Card ...................................................................................... 122
Use the Phone‟s microSD Card as a USB Drive ....................................................... 122
Transfer User Contents From an Android Phone to Your LG Volt .................................... 123
Transfer Via PC or Laptop ........................................................................................ 123
Transfer Via Bluetooth Connection ........................................................................... 124
Update Your Phone ......................................................................................................... 125
Update Your Phone Firmware .................................................................................. 125
Update Your LG Software ......................................................................................... 126
Update Your Profile .................................................................................................. 127
Update Your PRL ..................................................................................................... 127
Settings ................................................................................................................................... 128
Wireless Networks ................................................................................................ ........... 128
Airplane Mode .......................................................................................................... 128
Wi-Fi Settings ........................................................................................................... 129
Bluetooth Settings..................................................................................................... 129
Mobile Data .............................................................................................................. 129
Call Settings ............................................................................................................. 129
Voicemail Settings .................................................................................................... 129
North American Dialing ............................................................................................. 129
International Dialing .................................................................................................. 129
Incoming Voice Call Pop-up ...................................................................................... 129
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Call Reject ................................................................................................................ 130
Decline with Message ............................................................................................... 130
Privacy Keeper ......................................................................................................... 130
Home Button Answers Call ....................................................................................... 130
Auto Answer ............................................................................................................. 130
TTY Mode ................................................................................................................. 131
Hearing Aids ............................................................................................................. 131
Proximity Sensor ...................................................................................................... 131
Voice Clarity ............................................................................................................. 131
Save Unknown Numbers ................................ .......................................................... 131
Power Button Ends Call ............................................................................................ 132
Share & Connect ............................................................................................................. 132
NFC Settings ............................................................................................................ 132
Android Beam ........................................................................................................... 132
SmartShare Beam .................................................................................................... 133
Miracast .................................................................................................................... 133
Wireless Storage ...................................................................................................... 133
More Settings................................................................................................................... 133
Bluetooth Tethering .................................................................................................. 134
Mobile Networks Settings ......................................................................................... 134
VPN Settings ............................................................................................................ 135
Device Settings ................................................................................................................ 135
Sound Settings ......................................................................................................... 135
Ringtone & Vibration Settings ................................................................................... 136
Display Settings ........................................................................................................ 139
Home Screen ............................................................................................................ 142
Lock Screen.............................................................................................................. 143
Gestures ................................................................................................................... 146
One-handed Operation ............................................................................................. 148
Storage ................................ ................................................................ ..................... 149
Battery ...................................................................................................................... 149
Apps ......................................................................................................................... 149
Tap & Pay ................................................................................................................. 150
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Personal Settings ............................................................................................................. 150
Accounts & Sync ...................................................................................................... 150
Guest Mode .............................................................................................................. 150
Location .................................................................................................................... 151
Security .................................................................................................................... 152
Language & Input Settings ........................................................................................ 153
Backup & Reset ........................................................................................................ 153
System Settings ................................................................................................ ............... 155
Date & Time .............................................................................................................. 155
Accessibility .............................................................................................................. 155
PC Connection ......................................................................................................... 157
Accessory ................................................................................................................. 157
Activate This Device ................................................................................................. 158
System Updates ....................................................................................................... 158
Printing ..................................................................................................................... 159
About Phone ............................................................................................................. 159
Copyright Information .............................................................................................................. 160
Index ....................................................................................................................................... 161
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Get Started
The following topics give you all the information you need to set up your phone and service the
first time.
Your Phone at a Glance
The following illustration outlines your phone‟s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Install the battery
1. Insert your fingernail into the slot on the left side of the back cover and lift the cover up
gently.
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2. Insert the battery, contacts end first, and gently press the battery into place.
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3. Replace the battery compartment cover, making sure all the tabs are secure and there
are no gaps around the cover.
Charge your battery
1. Plug the USB connector into the charger/accessory port at the bottom of your phone.
2. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to
three hours.
Note: Your phone‟s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
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3. Press and hold the Power/Lock Button to turn the phone on.
If your phone is activated, it will turn on, search for service, and begin the setup
process.
If your phone is not yet activated, see Activate Your Phone for more information.
Activation and Service
Before using your phone, you must set up your service with Virgin Mobile. You will need your
phone‟s serial number (MEID), printed on a sticker inside the battery compartment.
Create Your Account and Pick Your Plan
Set up your Virgin Mobile account.
1. From your computer, visit virginmobileusa.com and click Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the
back of your phone in the battery compartment. This number can also be found on the
bottom panel of the phone‟s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you‟ll be able to start using your phone.
Activate Your Phone
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Virgin Mobile device to a
new one, be sure to turn off the old device before swapping the serial number (MEID). Once the
MEID swap is complete, turn on the new device and the programming information will be
pushed to your device automatically.
You can also start the activation process manually.
■ Press > > Settings > Activate this device.
Manage Your Account
Access information about your account. You can:
● Check your minutes.
● Add money (Top-Up).
● Changes plans.
● And more!
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From Your Phone
Open the My Account app or open the dial pad and dial 611.
From Your Computer
■ Log in with your phone number and account PIN at virginmobileusa.com.
Top-Up Your Account
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up
cards at thousands of retailers and add money to your account from your phone or by logging in
at virginmobileusa.com.
Auto Pay
Auto Pay is the easiest way to keep your service working. Once you register your credit card,
debit card or PayPal account, you can set it to automatically pay your monthly plan. Then you
can keep emailing, IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set
up Auto Pay anytime by logging into My Account at virginmobileusa.com, and adjusting your
payment settings.
From Your Phone
■ Press > . Dial * 7 2 9 and then touch .
Additional Information
For more information about your Virgin Mobile account, as well as other Virgin Mobile services,
visit us at: virginmobileusa.com.
Or, call us at 1-888-322-1122. We‟re here to serve you.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your
phone has been turned on, you will see a Welcome message. You can then complete the setup
process.
Note: You may be able to complete the setup screens before your phone has been activated on
your account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice
and touch I Agree to allow your phone to connect automatically to the best available data
network, including Wi-Fi. To turn Connections Optimizer off at any time, press > >
System settings > More... > Mobile networks > Connections Optimizer and uncheck the
box. See Connections Optimizer for details.
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1. Before activation, you can turn on the TalkBack voice navigation feature for the visually
impaired. Double tap the center of the screen to activate this feature. To enable other
features, tap Accessibility settings. To continue the activation process, tap Next.
2. Enter your phone name. This will be used as your phone name in Bluetooth, Wi-Fi Direct,
etc. Then enter a phone number to call if the phone is lost. It will be displayed on the
Lock screen.
3. Your initial setup is complete. You can now enjoy your phone and personalize it to your
liking.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Press and tap > Voicemail .
2. Tap Personalize now.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
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Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone‟s basic layout.
Key Functions
● Earpiece lets you hear the caller and automated prompts.
● Back Key lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller‟s voice in speakerphone mode.
● Menu Key allows you to access the options available for the current app, feature,
function, or screen.
● Home Button returns you to the Home screen. Press and hold to open the
recently-used applications window.
● Power/Lock Button lets you turn the phone on or off or turn the screen on or off, or
switch your phone to silent mode, vibration mode, or airplane mode.
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● Front-Facing Camera Lens takes pictures and records videos while facing the screen,
and allows you to video conference.
● Proximity Sensor detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the screen, such as during
a phone call.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental keypresses.
● Charger/Accessory Port allows you to connect the phone charger or the USB cable
(included).
● NFC Antenna allows you to use features such as NFC and Android Beam to send and
receive data wirelessly.
● Volume Buttons allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a picture or video.
● Back-Facing Camera Lens lets you take pictures and videos.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
● IR (infrared) LED allows you to use the QuickRemote app to control your TV and cable
box.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock Button.
Turn Your Phone Off
1. Press and hold the Power/Lock Button to open the phone options menu.
2. Touch Power off, then OK to turn the phone off.
Your screen remains blank while your phone is off (unless the battery is charging).
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Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock
Button again or receiving an incoming call will turn on your phone screen and show the
lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone‟s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Button.
2. Swipe your finger across the screen to unlock it.
If you have set up a screen lock, you will be prompted to enter it. See Lock screen.
Turning the screen on using the KnockON feature
The KnockON feature allows you to double-tap the screen to easily turn the screen on or off.
● Quickly double-tap the center of the screen to turn the screen on.
● Quickly double-tap the Status Bar, an empty area on the Home screen, or the Lock
screen to turn the screen off.
Note: The KnockON feature can be turned on and off in the Gestures menu. From the Home
screen, press > > System settings > Gestures > remove the checkmark from the
Screen on/off checkbox.
Unlocking your screen using the Knock Code feature
The Knock Code feature allows you to create your own unlock code using a combination of
knocks (or taps) on the screen.
■ While the screen is off, tap the same sequence you established anywhere on the screen.
The Home screen will be accessed directly.
Note: The Knock Code feature can be turned on and off in the Lock screen settings. From the
Home screen, press > > Lock screen settings > Select screen lock > Knock
Code. Then follow the instructions to create your unlock sequence, as well as a Backup PIN in
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case you forget your unlock sequence. Please note that KnockON is disabled when Knock
Code is in use.
Touchscreen Navigation
Your device is a touch-sensitive phone which allows you to select an on-screen option with a
single touch and to easily scroll through long lists. Simply slide up and down through the display
with your fingertip.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
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Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
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Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
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to bring up a bigger keyboard.
Note: The Auto-rotate check box needs to be selected for the screen orientation to
automatically change. Press > > System settings > Display > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the Notifications screen. Pull down
the Notifications bar and touch Rotation to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Lock and Unlock Your Phone
You can prevent accidental screen touches from activating phone functions by locking your
phone.
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Lock Your Phone
When your phone is locked, you can only receive incoming calls or make calls to 9-1-1.
■ Press the Power/Lock Button .
Unlock Your Phone
1. Press the Power/Lock Button to wake up the phone.
2. Swipe the screen to any direction to unlock it.
Note: The default Lock screen simply locks the screen to prevent unintentional actions. For
more security to guard against unauthorized use, you can set an unlock requirement (such as a
pattern, PIN, or password) that will need to be entered to unlock it.
Guest Mode
Use Guest mode when you let someone else use your phone. They will only be able to use the
applications that you„ve selected. Once you set it up, you can easily put your phone in Guest
mode by drawing the guest pattern on the Lock screen that you set, which is different from your
normal unlock pattern.
Note: Guests can also use applications that your selected applications link to.
Setting Up Guest Mode
This section teaches you how to set up Guest Mode if another person uses your phone.
1. Press > > System settings > Guest mode.
2. Tap Set pattern, then set the pattern you want to use to put your device in Guest mode.
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3. Tap Set apps to view which apps can be accessed in Guest mode. Tap the Add icon
in the upper right corner of the screen to change the Guest apps list.
Checkmark the apps that can be accessed.
Remove checkmarks from the apps that you don't want to be accessed.
Tap OK after selecting all of the apps you want to make available for guests.
4. Tap at the top right corner to activate Guest Mode.
If your Lock screen is not set to Pattern, tap OK, then tap Pattern and enter your
normal lock screen pattern as necessary.
Note: If your unlock sequence is set to a PIN or password, you will need to enter it to be able
set the unlock pattern.
Using Guest Mode
After you„ve set up and enabled Guest mode, lock the screen so that you can enter your Guest
mode pattern. The Guest mode Home screen is displayed with only the apps you„ve selected for
guest access. To exit Guest mode, enter your normal unlock pattern on the Lock screen.
Note: Guest mode is automatically disabled if your lock sequence is changed from Pattern.
Otherwise, manually disable it if you no longer want to allow guest access.
Your Home Screen
The home screen is the starting point for your phone‟s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more.
Home Screen Overview
Your home screen extends beyond the initial screen. Swipe the screen left or right to display
additional screens.
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Note: The small rectangles above the primary shortcuts let you know your current screen
position.
Tip: Press to return to the main home screen from any other screen.
Customize Your Home Screen
You can customize your Home screen when you do the following.
● Create Shortcuts
● Add Widgets
● Create Contact shortcuts
● Change the Background (Wallpaper)
● Customize Application Icons
Create Shortcuts
Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact,
activate a feature, action, or launch an application.
To add a shortcut from the Applications screen:
1. Press to access the Home screen.
2. Select a location (canvas) for your new shortcut by scrolling across your available
canvases until you reach the desired one.
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3. Tap to reveal all your current applications. By default, the applications are listed in a
grid view.
4. Scroll left or right through the list and locate your desired application.
5. Touch and hold the on-screen icon. This creates an immediate shortcut of the selected
icon and closes the Applications screen. The new shortcut then appears to hover over
the Home screen.
Note: The same shortcut can be added to any of the available canvases (Home or Extended).
The application you add to the canvas will still appear within the Applications screen.
6. While holding the on-screen icon, position it on the current canvas. Once complete,
release the screen to lock the shortcut into its new position.
To add a shortcut via the Home screen:
1. Press to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap either Apps, or Widgets.
4. Touch and hold a selection from the list and drag it to your Home screen.
To delete a shortcut:
1. Press to access the Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current
screen.
3. Drag the icon over Remove and release it.
Add and Remove Widgets on the Home Screen
Widgets are self-contained applications that can be accessed through your Applications screen
or on the Home or Extended screens. Unlike a shortcut, this Widget appears as an on-screen
application.
To add a Widget:
1. Press to access the Home screen.
2. Touch and hold on an empty area of the screen.
3. Tap the Widgets tab.
4. Touch and hold an available Widget and drag it to your current screen.
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To remove a Widget:
1. Go to the Home screen canvas on which the widget is located.
2. Touch and hold the widget. This unlocks it from its location on the current screen.
3. Drag the widget over Remove and release it.
This action does not delete the Widget. It just removes it from the current canvas.
To place a Widget onto a different screen:
1. Touch and hold the widget you want to move.
2. Drag the widget to the edge of the screen (the left side if moving to a screen located on
the left, right side if moving to a screen located on the right).
3. After about one second, the current screen will change. Repeat until you get to the
desired screen.
Change the Phone's Wallpaper
You can select and assign your phone's background wallpaper.
1. From the Home screen, tap > Home screen settings > Wallpaper.
– or –
Touch and hold an empty spot on the Home screen, then tap the Wallpapers tab.
2. Tap Gallery, ID wallpapers, Live Wallpapers, Multi-photo, Photos, or Wallpapers
gallery.
Gallery to use a picture saved on your phone as a wallpaper. You can crop the
picture before setting it as a wallpaper.
ID wallpapers to open the available wallpapers that were included in your Virgin
ID pack.
Live Wallpapers to open a list of animated wallpapers installed on your phone.
Live wallpapers can be animated or even interactive. More Live wallpapers are
available in the Play Store.
Multi-photo to combine and use pictures saved on your phone as a wallpaper.
You can crop the picture before setting it as a wallpaper.
Photos to view the available wallpapers in the wallpaper gallery.
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Wallpapers gallery to view the available wallpapers in the wallpaper gallery.
3. Depending on the type of wallpaper, tap Crop, Set wallpaper or Apply.
Customize Applications Icons on the Home Screen
You can customize each application icon on the Home screen.
1. Touch and hold an application icon until it„s unlocked from its current position. Then drop
it on the screen. The editing icon will appear in the upper right corner of the
application.
2. Tap the application icon again and select a preloaded icon sign from the Theme icon
tab.
– or –
Tap the Photo icon tab to create a new icon using images from the Gallery.
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Tip: Tap 1x1 or 2x2 to change the icon size.
Access Recently-Used Applications
Your phone keeps a running list of your most recently used applications.
1. Press and hold to open the recently-used applications window.
2. Tap an icon to open the related application.
Tip: Swipe an application preview to the left or right to remove it from the recently-used
applications list.
Home Screen Clean View
You can see the wallpaper without items on the Home screen by pinching out. Pinch in or tap
to see applications and widgets again.
Quick Access
To view the quick access items, touch anywhere in the front key area and drag up. The
following options are available: Voice Mate, Google Now, and QuickMemo.
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Change the Screen Orientation
Icon
Status
Signal Strength – Shows your current signal strength (the more bars there are,
the stronger the signal is).
No Service – Your phone cannot find a usable signal.
4G Connected – Indicates that 4G data service is available.
4G In Use – Indicates that 4G data service is in use.
3G/1x Connected – Indicates that 3G/1x data service is available.
3G/1x In Use – Indicates that 3G/1x data service is in use.
Wi-Fi Connected – Indicates that Wi-Fi is in use.
Bluetooth On – Indicates that Bluetooth is on.
This phone is capable of changing the orientation of screen content when the orientation of the
phone itself has changed. The phone„s built-in accelerometer senses movement and changes
its angle/orientation. Note that some of the screens, applications and widgets do not support
orientation changes.
The automatic screen orientation feature can be manually enabled to change the orientation for
all enabled screens when rotation is detected.
Note: An example of a screen that automatically re-orients by moving the phone is the
Messaging screen. This only requires you turn the phone to a horizontal position.
1. Press > > System settings > Display.
2. Tap Auto-rotate screen to enable (a blue checkmark displays) or disable the screen
auto-rotation.
Status Bar
The Status Bar appears at the top of the screen. It displays icons indicating that you‟ve received
notifications (on the left) and icons indicating the phone‟s status (on the right), along with the
current time.
If you have more notifications than can fit in the Status Bar, the icon prompts you to open
the Status Bar to view them all.
The following list identifies the symbols you‟ll see on your phone's display screen:
Status Icons
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Icon
Status
GPS On – Indicates that GPS is on.
GPS Communicating – Indicates that the phone is receiving location data from
GPS.
Airplane Mode – Indicates that the phone is in Airplane Mode.
No SIM card – No SIM card is inserted.
Speakerphone On – Indicates that Speakerphone is on.
Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds
are silenced.
Ringer Silenced – Indicates that all sounds are turned off.
Very Low Battery – Indicates that battery is very low.
Low Battery – Indicates that battery is low.
Battery Drained (40%) – Indicates that battery is partially drained.
Battery Full – Shows your current battery charge level. (Icon shown is fully
charged.)
Battery Charging – Indicates that battery is charging.
Alarm Clock – Indicates that an alarm is set.
NFC Activated – Indicates that NFC is activated.
Icon
Notification
New GmailTM Message – Indicates a new Gmail message.
New Email – Indicates a new Email message.
New Text or Multimedia Message – Indicates you have received a new text or
multimedia message.
High Priority Text or Multimedia Message - Indicates you have received a
high priority text or multimedia message.
New Voicemail – Indicates you have received a new voicemail message.
Upcoming Event – Alerts you to an upcoming event.
Notification Icons
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Icon
Notification
New Hangouts Message – Indicates a new Hangouts message.
Data Is Syncing – Application sync is active and synchronization is in progress
for Gmail, Calendar, and Contacts.
Problem With Sign-In Or Sync – There has been an issue with your connection
to the Google server, or you were not properly signed into your account. In order
to use Google application or sync features, you must set up and sign into an
active Google Account.
Full Internal Storage – Indicates that internal storage is full.
USB Connected – The phone has detected an active USB connection.
More Notifications Not Displayed – Indicates that there are more notifications
which are not displayed in the Status Bar.
Call In Progress – Indicates that a call is in progress.
Call In Progress Using Bluetooth Headset – Indicates that a call is in progress
using the Bluetooth headset.
Missed Call – Indicates that you have missed calls.
Uploading Data – Indicates that your phone is uploading data.
Downloading Data – Indicates that your phone is downloading data.
Download Finished – Indicates that a download is complete.
Connected To VPN – Indicates that the phone is connected to a Virtual Private
Network.
Disconnected From VPN – Indicates that the phone is disconnected from the
Virtual Private Network.
Song Is Playing – Indicates that a song is playing.
Carrier data – Data use threshold approaching or exceeded.
TTY – Indicates that your phone is operating in TTY mode.
Enter Text With the On-screen Keyboard
The on-screen keyboard displays automatically when you tap a text entry field. To manually
display the keyboard, simply tap a text field where you want to enter text.
By default, there are 2 types of touchscreen keyboards: QWERTY keyboard, and Phone
keyboard.
To change the keyboard between QWERTY keyboard and Phone keyboard.
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1. Touch on the LG Keyboard.
2. Tap Input language and type, then tap next to the desired input language.
3. Tap the desired keyboard type and tap repeatedly to go back to the entry screen.
QWERTY Keyboard
1. Tap a text field where you want to enter text.
2. Enter the desired text.
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To enter numbers, symbols, and emojis, tap .
To enter letters again, tap .
Note: If you do not want the screen to change orientations automatically, uncheck the Autorotate screen. Press > > System settings > Display and deselect Auto-rotate
screen.
3. When you have finished typing, tap to close the keyboard.
Phone Keyboard
To enter text, tap the key labeled with the desired letter until it appears on the screen. For
example, tap once for "a", twice for "b", or three times for "c".
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Phone Calls
With mobile service and your phone‟s calling features, you can enjoy clear phone calls across
the country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone‟s dialer screen.
1. Press > to display the dial pad.
2. Touch the number keys on the dialpad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the
number you want to dial, touch it to place the call immediately without entering the
rest of the number.
3. Touch to call the number.
4. To end the call, touch .
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
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1. Press > to display the dial pad.
2. Touch Call logs to display the Call logs list.
3. Touch an entry to display the call details.
4. Touch the phone icon to place a call.
For additional options, touch the name or number.
Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Press > to display your contacts.
2. Touch a contact and then touch next to the number you want to call to place a call.
For additional information on Contacts, see Contacts.
Call Using a Speed Dial Number
Speed dial numbers let you dial numbers by touching and holding a single number on the
dialpad. See Set Up Speed Dialing for information on assigning speed dial numbers.
1. Press > to display the dial pad.
2. Touch and hold the speed dial key on the dialpad. The display confirms that you have
dialed the number when it shows “Dialing” on the upper right side of the screen.
Call a Number in a Text Message or Email Message
While viewing a text message or email message, you can place a call to a number that is in the
body of the message.
1. Press > > Messaging or Email .
2. Touch the message with the phone number, and then touch the phone number.
3. Touch Call to place the call.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone‟s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone‟s screen is locked with a screen lock:
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Touch Emergency call on the screen.
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3. Touch .
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Press > .
3. Touch .
Enhanced 9-1-1 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs),
may not be equipped to receive GPS location information from your phone.
Receive Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on
incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays
the caller ID icon, name, and phone number of the calling party. When you receive a phone call
from someone who is not stored in People, only the default caller ID icon and phone number
appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
■ Swipe the answer call icon in any direction to answer the call.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
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● Press the volume button down.
● Place the phone face down on a level surface.
Reject an Incoming Call
■ Swipe the reject call icon in any direction to reject the call.
The call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
■ Drag the Decline with message tab up from the bottom of the screen. Touch Send next
to one of the reject messages to send it to the caller.
You can edit the reject messages through the Call settings menu. From the dial pad,
touch > Call settings > Decline with message and edit or create the reject
messages.
Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: Your phone also supports the Visual Voicemail app. For information on setting up and
using Visual Voicemail, see Visual Voicemail.
Voicemail Setup
The following steps guide you through the process of setting up your standard voicemail.
1. Press > .
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
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Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Tip: For information on using the Visual Voicemail app, see Visual Voicemail.
Voicemail Notification
There are a couple of different ways your phone alerts you to a new voicemail message.
● By sounding the assigned ringer type.
● By displaying within the Notifications area of the Status bar when a single new
unheard voicemail message is received.
Note: When you are off network, you may not receive notification of new voicemail messages. It
is recommended that you periodically check your voicemail by dialing 1 + area code + your
wireless phone number. When your voicemail answers, touch and enter your password.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a network service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Press > .
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Press > > Voicemail .
2. Touch an entry to listen to the message.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key on the phone (*).
3. Enter your password.
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Use Visual Voicemail to Delete Your Messages
1. Press > > Voicemail .
2. Open a message and touch .
Tip: You can restore messages you have sent to the trash folder. Touch Inbox (at the top right
corner of the screen) > Trash, touch and hold the message you want to restore to the inbox,
and then touch the restore icon.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find
exactly the message you are looking for without having to listen to every voicemail message first.
This new feature periodically goes out to your voicemail, and gathers the caller information from
all of the current voicemails. It then populates a list with the caller name and number, along with
the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional
voicemail. You should set up your voicemail and personal greeting as soon as your phone is
activated. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. Press > > Voicemail . You‟ll see a Personalize your voicemail prompt.
2. Touch Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
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Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Press > > Voicemail . You will see the voicemail inbox.
2. Touch a message to review it.
Tip: There are several icons at the bottom of the review screen for maintenance, storage,
messaging, and other options. For an explanation of all your options, touch > Help >
Visual Voicemail Menu > Visual Voicemail Menu.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. (It will begin
playing automatically.)
You can navigate through voicemail messages as frequently as you'd like. You can even move
to the next or previous message before you're finished listening to the current one.
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Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. Press > > Voicemail .
2. Touch a message to review it. The following options are available while reviewing a
voicemail message:
Note: Not all options are available for all messages.
Subscribe to subscribe to the premium Voice-to-Text transcription service.
(Requires an additional monthly charge.)
Delete to delete selected messages from your current list of available voicemail
messages.
Call to call the number the message came from.
Share to send the message via any of the available apps.
Reply to reply to the message via text or voice message.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings,
and more.
1. Press > > Voicemail .
2. Touch > Settings. Select an option to change its settings.
Manage subscription to subscribe and unsubscribe from the visual voicemail
premium monthly subscription service. This may take a minute.
Auto forward to email to send a copy of new messages to an email address of your
choice.
Personalize voicemail to change your voicemail greeting for incoming calls and
update password.
Notifications to determine how your are notified of new voicemails. Set the
notification sound and vibrate option.
Transcription language: Choose the language you want to use to transcribe
messages.
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Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.
Display name to enter a name to identify yourself to people when replying or
forwarding messages.
Speakerphone to automatically turn the speaker on or off.
Transcriptions displayed to transcribe Voicemails from voice to text.
Themes to choose the type of theme used for the application.
View quick tips tutorial to view a visual tutorial about Visual Voicemail.
Help to see the Sprint visual voicemail help.
Send feedback to send some feedback to the Voicemail Feedback team.
Updates to search for an upgrade to your Visual message software.
About Voicemail to view build information about the current visual voicemail
application.
Note: Voicemail settings can also be accessed by pressing > > System settings >
Call > Voicemail.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.
1. Press > > Voicemail .
2. Touch > Settings > Personalize voicemail.
3. Touch OK to connect to the voicemail system. Follow the prompts to change your
current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to
your voice messages.
1. Press > > Voicemail .
2. Touch > Settings > Display name.
3. Touch the existing identification field and enter a new identifying name or number (used
to identify you to recipients of your voice messages).
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4. Touch OK to save your information.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience‟s
In-call Options
While you‟re on a call, you will see a number of onscreen options. Touch an option to select it.
● Add call: Touch and hold to initiate a conference call (3-way call).
● Merge: Join two currently active calls (conference).
● End last call: Ends the last call you dialed during a conference call.
● Dialpad/Hide: Toggle the appearance of the onscreen keypad.
● End call: End the current call.
● Speaker: Route the phone‟s audio through the speaker (On) or through the earpiece
(Off).
Activate Speaker to route the phone‟s audio through the speaker.
Deactivate Speaker to use the phone‟s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
● Mute: Mute the microphone during an active call. Touch again to unmute the
microphone.
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Note: If Mute is activated, the speaker mode is deactivated.
● Bluetooth: Route the phone‟s audio through a connected Bluetooth headset (On) or
through the speaker (Off).
When the call is routed to a Bluetooth headset, the current call area shows the
Bluetooth call icon ( ).
Note: The Headset button is activated to show the current call is routed to the connected
Bluetooth headset.
To route the current call back to the phone, touch Bluetooth to temporarily use the
phone. Touch it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through
either the earpiece or speaker and shows ( ).
● Dialpad: Use the onscreen dialpad to enter additional numbers, for example, an
extension or access code.
For example: When you call your bank‟s 800 number, use your dialpad to enter your
account number and PIN.
Touch during a call to display a list of additional in-call features. Touch an option to select it.
● Add call: Allows you to add another call.
● Contacts: Display your contacts list.
● Memo: Create a new memo while remaining on the call.
● Messaging: Access the Messaging app while remaining on the call.
● Voice clarity: Activates the voice clarity feature.
Caller ID
Caller ID identifies a caller before you answer the phone by displaying the number of the
incoming call. If you do not want your number displayed when you make a call, follow these
steps.
1. Press > .
2. Touch .
3. Enter a phone number.
4. Touch .
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To permanently block your number, call Virgin customer care.
Call Waiting
When you‟re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your
phone‟s screen informs you that another call is coming in and displays the caller‟s phone
number (if it is available).
To respond to an incoming call while you‟re on a call:
■ Swipe in any direction. (This puts the first caller on hold and answers the second
call.)
To switch back to the first caller:
■ Touch Swap calls.
Note: For those calls where you don‟t want to be interrupted, you can temporarily disable Call
Waiting by pressing before placing your call. Call Waiting is automatically
reactivated once you end the call.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same
time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and touch (or place a call from Log or
Contacts).
2. Once you have established the connection, touch Add call, and dial the second number
(or place the call from Logs or Contacts).
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This puts the first caller on hold and dials the second number.
3. When you‟re connected to the second party, touch Merge calls. Your conference call is
now in session.
Note: If one of the people you called hangs up during your call, you and the remaining caller
stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
4. To end the three-way call, touch . To end only the last dialed call, touch .
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Press > .
2. Touch .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch . (You will hear a tone to confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press > .
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2. Touch .
3. Touch . (You will hear a tone to confirm the deactivation.)
Set Up Speed Dialing
Your phone can store up to 99 phone numbers in speed dial locations.
To assign a speed dial number to a contact:
1. Press > .
2. Touch and hold the contact whose phone number you want to store speed dial locations.
3. Tap Edit contact.
4. Tap .
5. Tap a desired speed dial location number from 2 to 99.
6. Tap Save.
Note: If you assign a number to an already in-use speed dial location, you will be prompted to
confirm that you want to replace the previous speed dial assignment.
Call Logs
The Logs tab of the Phone application lists all recent incoming, outgoing, and missed calls.
View Call Logs
1. Press > to display the dial pad.
2. Touch Call logs to display the call log list.
To filter the call logs, touch > Filter and choose from Received calls, Dialed
calls, and Missed calls.
Call Log Options
● To make a call from the call log, see Call from Call Logs.
For additional options:
1. Press > to display the dial pad.
2. Touch Call logs to display the call log.
3. Touch and hold a listing to display the options list.
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Add to Contacts (for entries not saved in Contacts) to save the number to Contacts.
View contact (for entries saved in Contacts) to view contact information.
Edit number before call to edit a number before you redial.
Copy call number to copy the call number.
Reject call to add to the call reject list.
Delete call logs to delete all the call logs.
Delete all logs of this number to delete all the logs of this number only."
Clear Call Logs
Use the menu option to clear your call log.
1. Press > to display the dial pad.
2. Touch Call logs to display the call log.
3. Touch > Delete.
4. Touch individual entries or the check box next to Select all.
5. Touch Delete and then touch OK to clear the selected logs.
Tip: You can also delete all of the call logs at once by tapping > Delete all > Yes.
Call Settings
Your phone‟s Call Settings menu lets you configure your voicemail options and a number of
other settings for the phone application.
Voicemail Settings
If you need to adjust your voicemail provider or access settings, use the Voicemail settings
menu.
1. Press > .
2. Touch > Call settings > Voicemail.
3. Configure your options.
Call Reject
The Call rejection menu lets you set options to automatically reject calls from certain numbers.
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1. Press > .
2. Touch > Call settings > Call reject.
3. Configure your options.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device
that allows people who are deaf, hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your
TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device
will connect using a special cable that plugs into your phone‟s headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the
connector cable.
To turn TTY Mode on or off:
1. Press > > System settings > Call > TTY mode.
2. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Touch TTY Off to turn TTY mode off.
To access the state Telecommunications Relay Service (TRS) for assistance with TTY calls:
■ Dial to reach an operator.
Note: In TTY Mode, your phone will display the TTY access icon. When enabled, TTY mode
may impair the audio quality of non-TTY devices connected to the headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including
Telecommunications Relay Services (TRS), analog cellular, and landline communications.
Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points
(PSAPs), rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry and the PSAP community are currently working
to resolve this.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources,
including contacts you enter and save directly in your phone as well as contacts synchronized
with your Google Account, your PC, compatible email programs (including Exchange Server),
and your Facebook friends.
Get Started with Contacts
Before using Contacts, it‟s best to learn a few basics.
Your phone automatically sorts the Contacts entries alphabetically. You can create a Google
contact, a phone contact, or a Corporate (Microsoft Exchange ActiveSync) contact.
● Google contacts are synchronized between your phone and a Google Account you set
up on your phone.
● Microsoft Exchange ActiveSync contacts are synchronized between your phone and
an Exchange Server or Microsoft® Outlook® account set up on your phone.
● Phone contacts are stored locally on the phone.
Note: If the phone is ever reset to its factory default parameters, locally stored contacts (phone
contacts) can be lost.
Access Contacts
There are a few ways to display Contacts.
■ Press > > Contacts tab.
– or –
Press > > Contacts .
– or –
Touch (the contacts shortcut) on the home screen.
To add a shortcut to the Contacts app to the home screen, touch and hold an empty
spot on one of the home screens and touch the Apps tab. Touch and hold the
Contacts icon , drag the icon to the home screen, and release the icon to place it.
The Contacts List
Learn how to view and navigate through your phone‟s Contacts list.
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■ Press > . You will see the Contacts list.
Contacts List: The Contacts list displays all contacts currently stored in your phone,
including Google contacts, Exchange ActiveSync contacts, Phone contacts, and
Facebook contacts.
Create Contacts: Touch to add a contact.
Groups: Create groups of contacts, such as friends, family, or coworkers.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you‟ll see a slider on the right when you‟re flicking up or
down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
The Menu Key ( ) provides access to optional features in the Contacts list.
1. Press > .
2. Touch to display the main contacts list options.
Delete: Allows you to delete contacts.
Share: Allows you to share contacts.
Send message: Allows you to send a message to a contact.
Send email: Allows you to send an email to a contact.
Speed dial: Allows you to add a speed dial to your contacts.
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Join contacts: Allows you to join duplicate contacts.
Import/Export: Allows you to import or export contacts to your internal storage.
Edit tabs: Allows you to edit the tabs, including rearranging them.
Settings: Allows you to set various contact settings.
Add a Contact
You can add contacts by using the Phone application. Enter details such as name, phone
numbers, email addresses, mailing addresses, and more.
1. Press > .
2. Touch to add a contact.
3. If you have multiple account types associated with your phone, select a contact type.
Select Google if you want to save contacts to your Google Account; these will be
synced automatically with your Google Account online.
Select Phone as the sync account if you want your contacts on your phone only;
they will not be synced with your Google Account.
4. Use the keyboard to enter as much information as you want.
: Touch the picture icon to assign a picture to the contact.
Add another field: Touch Add another field to include additional information such
as IM, Notes, Nickname, Website, etc.
Note: To select a type (label) for a phone number, email address, or postal address (such as
Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., touch below the phone number
field.
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5. When you have finished adding information, touch Save.
Save a Phone Number
You can save a phone number to Contacts directly from the phone dialpad.
1. Press > .
2. Enter a phone number.
3. To add the number to an existing contact, touch Update contact. To add a new contact,
touch New contact.
For an existing contact, touch the contact name, select a number type for the new
number, and then touch Save.
For a new contact, enter the name and any additional information, and then touch
Save. See Add a Contact.
Edit a Contact Entry
You can change or add details saved in your contact entries, such as setting specific ringtones
to specific contacts or setting calls from specific contacts to divert to your voicemail. Some
contact entries contain information from multiple sources: information that you added manually,
information joined from multiple accounts to consolidate duplicates, etc.
If you find duplicate entries in Contacts, you can join them into a single entry. If you find that
unrelated contacts were joined in error, you can separate them.
Changes made to information from one source do not automatically change the information on
the other sources. For example, if you have information about a contact from a Google Account
and an Exchange account and both are configured to sync contacts, changes to the contact
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from the Google Account are synced to that account on the web, but the information from the
Exchange account will remain unchanged.
Edit a Contact
1. Press > > .
2. Touch and hold the contact whose details you want to edit.
3. Tap Edit contact.
4. Edit the desired contact information.
5. Tap Save.
Change a Contact's Default Phone Number
The default phone number is used when you initiate a call or send a text message using the
context menu (by touching and holding a contact).
1. Press > > .
2. Tap the name of a contact to view its details.
3. Touch and hold the phone number you want to set as the contact's default phone
number.
4. Tap Set as default number. (A checkmark will appear next to the default phone
number.)
Select a Ringtone for a Contact
1. Press > > .
2. Tap the name of a contact to view its details.
3. Tap .
4. Tap the RINGTONE field and tap a ringtone to select it.
5. Tap Save.
Delete Contacts
1. Press > > .
2. Tap the name of a contact.
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3. Tap > Delete.
If the contact contains information from a read-only account, you will not be able to
delete it; you will only be able to change the sync settings for that account or delete
the account itself.
If the contact contains information joined from a read-only account, a dialog box will
inform you that you must separate the contact entry into individual contacts to delete
the contact.
4. Tap Yes to confirm that you want to delete the contact.
Add a Number to a Contact
1. Press > > .
2. Touch and hold the contact's entry.
3. Tap Edit contact in the menu that opens.
4. Tap under the Phone section.
5. Tap the label button to the right of the phone number field and select the relevant label.
To create your own label, tap CUSTOM.
6. Enter a phone number and tap Save.
Edit a Contact‟s Number
1. Press > > .
2. Touch and hold a contact's entry.
3. Tap Edit contact.
4. Tap a phone number to edit.
5. Re-enter or edit the number and tap Save.
Assign Direct Dialing Numbers
Besides speed dialing, you are also able to directly save a contact to your Home screen.
1. Press > > .
2. Touch and hold a contact's entry.
3. Tap Add to Home screen > Direct dial. The contact will be shown on the Home screen.
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Note: If there is no available space on a particular Home screen canvas, you must delete or
remove an item before you can add another item. In this case, you have the option of switching
to another Home screen canvas.
Use Direct Dial
To use Direct Dial, simply tap the contact on the Home screen.
Assign a Picture to an Entry
Assign a picture to display each time a certain contact calls you.
1. Press > > .
2. Touch and hold the contact's entry.
3. Tap Edit contact.
4. Tap .
5. Tap Take photo to take a new picture. The camera will launch.
– or –
Tap Select from Gallery to select a picture from the Gallery.
6. After cropping the picture as you want, tap Save.
Find Contacts by Name
1. Press > > .
2. Tap the Search contacts field.
3. Start entering the name of the contact you„re searching for. As you type, contacts with
matching names will appear below the search box.
4. Tap a matching contact in the list to open its entry.
Communicate with Your Contacts
From the Contacts or Favorites tab, you can quickly call or send a text (SMS) or multimedia
message (MMS) message to a contact's default phone number. You can also open a menu to
access different methods of communicating with that contact.
The Contacts application shares your contacts with many other applications, such as Gmail (see
Gmail) and messaging (see Text and Multimedia Messaging).
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To connect by using Quick Contact for Android™:
1. Tap a contact's picture to open Quick Contact for Android.
2. Tap the icon corresponding to the type of communication you want to start.
Depending on the contact information saved, the available actions will be displayed above the
name.
To communicate with a contact:
1. Press > > .
2. Tap the contact's entry.
3. In the contact's details screen, tap the method you wish to communicate with the contact.
Tap next to the number you want to call to directly.
Tap next to the number you want to message.
Note: Anytime you see the green Call Key next to a number, such as in your Favorites or
Call logs, just tap it to call that number.
To call a contact‟s default number:
1. Press > > .
2. Tap next to the contact entry.
3. If multiple numbers are stored, a pop-up window to select the number will open.
(For more information about placing phone calls, see Make Phone Calls.)
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For more information about sending text and multimedia messages, see Text and Multimedia
Messaging.
Import, Export, and Share Contacts
If you have contacts stored in vCard format on the phone's internal storage, you can import
them into your Contacts application on your phone. You can also export contacts in vCard
format onto the phone internal storage. Export your contacts to back them up to a computer or
another phone.
Import Contacts From Your Internal Storage
You can import contacts from your internal storage directly to your phone.
Note: See Transfer Via PC or Laptop for details about copying files to your phone from your
computer.
1. Copy the vCard files to your phone from your computer.
2. Press > > .
3. Tap > Import/Export > Import from internal storage.
4. If you have more than one account on your phone, tap the account into which you want
to import the contacts.
5. Tap the files you wish to import and tap Import and Yes to confirm.
Export Contacts to Your Internal Storage
You can export all of the contacts on your phone, as vCard files. You can then copy this file to a
computer or another phone that is compatible with this format, such as an address book
application. (See Transfer Via PC or Laptop.)
1. Press > > .
2. Tap > Import/Export.
3. Tap Export to internal storage.
4. Tap the contacts you want to export, then tap Export and Yes to confirm.
5. Enter a file name and tap OK.
Share a Contact
You can share a contact with someone by sending it to the person as a vCard file.
1. Press > > .
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2. Open the contact you want to share.
3. Tap > Share.
4. Choose the method for sending.
Joining and Separating Contacts
When you have two or more entries for the same contact, you can join them into a single entry.
You can also separate contacts that were joined.
1. Press > > .
2. Tap > Join contacts.
3. Select a tab at the top of the screen.
Tap Join suggestion to select entries to merge.
Tap Joined contacts to select entries to separate.
4. Checkmark the entry (or entries) you want, then tap Join or Separate.
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Accounts and Messaging
With wireless service and your phone‟s messaging capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google),
personal and corporate email, text and multimedia messaging, social networking accounts, and
Hangouts.
Gmail / Google
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications,
you must enter your account information. These applications sync between your phone and
your online Google Account.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: Although you need a Gmail account to use certain features of your phone, such as
Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create an account now.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email
to confirm and activate your new account.
Create a Google Account Using Your Phone
1. Press > > System settings > Accounts & sync > Add account.
2. Touch Google and then touch New.
3. Enter your First name and Last name, and then touch .
4. Enter a desired Username, and then touch .
5. When prompted, enter and reenter a password.
6. Create a security question and answer, enter a secondary email address to help you
recover your password if you ever lose it, and then touch .
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Note: When setting up a new Google Account, either on your phone or online, you will be
prompted to add a secondary email address. Enter a second Gmail address or any other email
address from which you currently send and receive email. This address is used to authenticate
your account should you ever encounter problems or forget your password. It is strongly
encouraged for Android users so you can regain access to Google services and purchases on
your phone.
7. On the Finish account screen, select your web history and additional Google Play
options and then touch .
8. Enter the letters from the Authenticating screen and then touch .
9. After your phone connects with the Google servers, select the items you would like to
sync with your phone and then touch Sync now.
10. Touch Finish setup and your phone will synchronize the selected items.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these
instructions to sign in to your Google Account.
1. Press > > System settings > Accounts & sync > Add account.
2. Touch Google, and then touch Existing.
3. Enter your Gmail username and password, and then touch .
4. After your phone connects with the Google servers, select the items you would like to
sync with your phone and then touch Sync now.
5. Touch Finish setup and your phone will synchronize the selected items.
Access Gmail
Access your personal Gmail account directly on your phone.
1. Press > > Gmail .
2. Do any of the following:
View more email messages: If the inbox is full, swipe your finger up the screen to
view more messages and conversations.
Read a new email message: Touch the unread message or the conversation with an
unread message (just-arrived items display in bold).
Select messages and conversations: Touch the letter image or contact's picture to
the left of the email or conversation.
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View the inbox of your other Gmail account:
• Touch the account name at the top of the inbox, and then touch the account you
want to view.
Send a Gmail Message
Use your phone to send Gmail messages.
1. Press > > Gmail .
2. In the inbox, touch Compose .
3. Enter the message recipient‟s email address in the To field. If you are sending the email
message to several recipients, separate the email addresses with a comma. As you
enter email addresses, any matching addresses from your contacts list are displayed.
Touch a match to enter that address directly.
4. If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other
recipients, touch > Add Cc/Bcc.
5. Enter the email subject, and then compose your email.
Note: If you want to attach a picture, touch and then touch Attach file. Locate and then
touch the picture you want to attach.
6. After composing your message, touch Send .
Note: While composing the message, touch > Save as draft or touch to save it as a
draft. To view your draft email messages, in the inbox, touch > Drafts.
Note: To view your sent messages, in the inbox, touch > Sent.
Read and Reply to Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
1. Press > > Gmail .
2. Touch a message to display it.
Tip: You can also access new messages through the Notifications Panel. When a new Gmail
message arrives, you‟ll see the icon in the Status Bar. Touch and hold the bar and slide it
down access the Notifications Panel and display notifications. Touch a message to display it.
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3. To reply to or forward a message, touch Reply to open a reply message. For reply to
all or forward, touch Reply from the open message and then touch Reply to all, or
Forward.
For Reply or Reply to all, enter an additional message.
For Forward, enter or select recipients and then enter an additional message.
4. After composing your message, touch Send .
Use the Email application to send and receive emails from your webmail or other accounts,
using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email
needs.
Although there is a separate Gmail application, the Email application can manage both Internet
based email services (Gmail and Yahoo!™) and Corporate Work Email (Outlook
can also be manually configured to connect to other email systems.
Note: If you have multiple email accounts, you must configure each account with its own
settings.
■ If you want to send and receive email messages through an ISP (Internet Service
Provider) account (such as Outlook), you will first need to set up an IMAP or POP
account.
● Internet Message Access Protocol (IMAP) – This mail retrieval protocol is frequently
used in large networks and commercial and institutional settings. IMAP4 is the current
standard.
● Post Office Protocol (POP) - This protocol is supported by most ISPs and is currently
more common among consumer applications. POP3 is the current standard.
Note: For more information, review your email carrier„s support documents or contact your IT
administrator.
®
). The phone
Email Icons/Shortcuts
- Email shortcut
- Gmail shortcut
Status Bar - Notifications
- New Email message received
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- New Gmail message received
Add an Email Account (POP3 or IMAP)
The Email application only reveals all currently added email accounts. To view additional email
accounts within the main Email screen, they must first be added.
1. Press > > Email .
2. Do one of the following:
If this is your first time to add an email account, tap Yahoo or Other on the Select
email provider screen.
If you have already added an email account in Email, tap > Settings > Add
account . If the Select email provider screen is displayed, tap Other.
3. Enter the Email address and Password for your email account and then tap Next.
Tap Manual setup to configure your connection settings manually (POP3 , IMAP, or
Exchange). Follow the on-screen prompts and enter the information specific to your
carrier.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email account, such
as incoming and outgoing server settings, before you proceed.
4. Enter the account name and your name and tap Done.
Corporate Email (Outlook)
The Email application also provides access to your Outlook Exchange server via your phone. If
your company uses Microsoft Exchange Server 2003, 2007 and 2010 as the corporate email
system, you can use this email application to wirelessly synchronize your email, Contacts and
directly with your company„s Exchange server.
Important: This Outlook application does not utilize Microsoft® ActiveSync to synchronize the
phone to your remote Exchange Server. This synchronization is done wirelessly over the air
(OTA) and not via a direct connection.
Set Up a Corporate Email
1. Press > > Email .
2. Tap Microsoft Exchange (from the add new email account screen).
3. Enter your Email address and Password information, then tap Next. Consult your
Network Administrator for further details.
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Email address: Your Outlook work email address.
Password: Typically your network access password (case-sensitive).
4. Enter a Server address, Domain and tap Next.
Server: Your exchange server remote email address. Typically starts with
mail.XXX.com. Obtain this information from your company network administrator.
Domain: Enter your network domain\login username.
If your network requires SSL encryption, tap the Use secure connection (SSL) box
to place a checkmark and activate this additional level of security.
If your exchange server requires this feature, leaving this field unchecked can
prevent connection.
Note: Signal interruptions or incorrect username or password information can cause completion
issues.
5. Configure your Update schedule, Days to sync email (days to synchronize between
your phone and server), and activate any other email settings, then tap Next.
6. Read the on-screen activation disclaimer and, if prompted, tap Activate.
Note: Depending on the type of account, you might be required to enable security to sync the
account.
7. Identify your new account with a unique name and provide the outgoing name, then tap
Done.
Important: You can synchronize over the air (not directly) with an Exchange Server running
Microsoft Exchange Server 2003 Service Pack 2 (SP2) or Microsoft Exchange Server 2010.
Note: You can have multiple Work Email (Microsoft Exchange) accounts active on your phone.
Open Email
Reading and replying to email on your phone is as simple as on your computer.
1. Press > > Email .
2. Tap a message to read, manage, or reply to.
From your Inbox screen, tap to select the following options: Refresh, Folders,
Sort by, Downloads, and Settings.
While in a message, the options described in the image below are available.
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Create and Send Email
Create and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures, videos, or documents to email messages.
1. From the Inbox, tap .
2. Enter the recipient„s email address in the To field.
You can add as many message recipients as you want.
Note: To send an additional carbon copy (Cc) or a blind carbon copy (Bcc) of the current email
to other recipients, enter the recipients in the Cc/Bcc field.
3. Tap the Subject field and enter the email subject.
4. Tap the Body field and compose your email.
To add an attachment (such as picture, video, contact, event, audio, etc), tap .
You can access the internal storage and navigate to the file you wish to attach.
Tap the file you wish to attach.
5. Tap to send the email.
Note: If you close the messaging window before sending it, it is stored in Drafts.
Reply to or Delete an Email Message
Replying to or deleting an email is also simple.
Reply to an Email
1. From the Inbox, tap an email message to view it.
2. With the email message displayed, tap and choose Reply, or Reply all.
If you select Forward, you must specify the message„s recipients.
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3. Enter a new message and tap .
Delete an Email Message
■ Touch and hold an email (from your inbox list) and tap Delete from the pop-up context
menu.
– or –
With the email message displayed, tap .
Configure and Sync Corporate Email Settings
You can sync and configure various settings for your corporate email and create a corporate
email signature.
Sync Your Accounts
1. Press > > System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select the Corporate account to reveal the account„s
synchronization settings screen.
3. Place a checkmark next to each option if you want the phone to automatically
synchronize. If you want to manually synchronize, tap > Sync now.
Configure Corporate Email
1. Press > > System settings > Accounts & sync.
2. Tap Microsoft Exchange, then select Email Settings and tap the desired account to
reveal the account„s synchronization settings screen.
3. The following settings are available.
Account name: Displays the name used by the phone to track the account.
Your name: Displays your name. Tap this to change it.
Use signature: To add a signature or other information to outgoing email.
• Signature: Displays a signature. Tap this to change it.
Update schedule: Choose the update schedule.
Folders to sync: Select the folders you want to synchronize.
Days to sync email: Choose how many days of email you want to sync.
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Message format: Select the format you want to view email messages in.
Message size limit: Allows you to set the size limit for messages.
Download over Wi-Fi: Attachments will be queued until Wi-Fi is connected.
• File size to download over Wi-Fi: Choose the limit for files required to be
downloaded over Wi-Fi.
Account & sync: Goes back to Accounts & sync screen.
SMS sync: Synchronizes your SMS with the Email app.
Calendar events to sync: Choose how many weeks of calendar events you want to
sync.
Auto resend times: Set the number of tries to resend a failed email message.
Always CC/Bcc me: Allows you to copy yourself to emails sent out.
Out of office settings: Allows you to set your out of office settings and message.
Security settings: Set digital signatures and encryption to secure email.
Corporate directory: Searches online directory for the recipient input.
Server policy: View the server policy currently applied.
Notifications: Allows you to decide whether to notify you of new email.
• Notification sound: Allows you to select the notification sound for new emails.
• Vibrate: Allows you to configure vibrate options for new emails.
• Vibrate Type: Allows you to select the vibration type for new emails.
Exchange server settings: Allows you to change the server settings for your
account.
Remove account: Allows you to remove the account.
4. Tap to return to the previous screen.
For more detailed Corporate email information, see Corporate Email (Outlook). For more
information on Corporate Calendar synchronizing.
Configure General Email Settings
1. Press > > System settings > Accounts & sync.
2. Tap Email to display the account‟s synchronization settings screen.
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3. Tap Email Settings and select General settings to set the following settings.
Set default account: Allows you to set the default account.
Select download storage: Allows you to choose where to store your downloads.
Email preview: Allows you to set how much lines of email to display as a preview in
the mailbox.
Conversation view: View email messages sent or received with the same subject in
one thread.
Split view: Allows you to email list with email contents in landscape orientation.
Load linked images: Select when you want to load linked images.
Ask before deleting: Checkmark to set the phone to ask before deleting email.
Auto-advance: Select which screen to display after deleting an email.
Resize image: Set the default size for image attached while composing.
Trusted certificates: Trusted certificate information is available.
4. Tap to return to the previous screen.
Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video
files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. Press > > Messaging .
2. On the Messaging screen, touch Compose . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the To field. If you‟re sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number or address directly.
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Touch the icon, and then select the contacts to whom you want to send the
message. You can also select contact groups as recipients. When you have selected
all the message recipients, touch Done.
4. Touch the “Enter message” box and then start composing your message.
Note: A counter appears above the Send button ( ) to tell you how many characters you
have entered and how many characters are left. Once you go over the 160-character limit, a
new message is created but automatically joined into one when received.
5. When done, touch Send to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or
appointments (vCalendar).
1. Press > > Messaging .
2. On the Messaging screen, touch Compose . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the To field. If you‟re sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number or address directly.
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Touch the icon, and then select the contacts to whom you want to send the
message. You can also select contact groups as recipients. When you have selected
all the message recipients, touch Done.
Note: You can add a subject line by touching > Add subject.
4. Touch the “Enter message” box, and then start composing your message.
5. Touch and select the type of attachment you want to add.
6. In the Attach window, select from the following file attachments:
7. Touch Send MMS to send the MMS message.
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you‟re composing, touch > Slide to add space for a new
slide.
2. Touch the space for the slide.
3. To compose your slideshow, do any of the following:
Add a picture: Touch > Image and select a picture.
Add a video: Touch > Video and select a video. (You cannot add both a picture
and a video on the same slide.)
Add music or a voice recording: Touch > Audio and select a file.
Add a caption: Enter the text below the attachment.
View the next or previous slide: Touch the compose field and drag the screen up
and down.
Preview your slideshow: Touch > Preview.
For more options, touch and select an option.
4. When you have finished composing the multimedia message, touch Send MMS .
Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS
message. Touch and select a file type, location, and file and then repeat it for additional
slides. Your phone will automatically compile a slide show.
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Save and Resume a Draft Message
While composing a text or multimedia message, touch to automatically save your message
as a draft.
To resume composing the message:
1. Press > > Messaging .
2. Touch the message with the icon to resume editing it.
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the
message briefly in the Status Bar when you receive a new text or multimedia message. To
change the notification for new text and multimedia messages, see Text and Multimedia
Message Options for details.
A new message icon ( ) also appears in the notifications area of the Status Bar to notify you
of a new text or multimedia message. The Messages application icon (if shown on the Home
screen) also displays the number of new messages .
To open the message, touch and hold the Status Bar, and then slide the Status Bar down to
open the Notifications Panel. Touch the new message to open and read it. For information on
reading and replying to messages see “Manage Message Conversations” below.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the Messaging screen. Threaded text or
multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, touch the text message or message thread to open and
read it.
If you have a new message notification, touch and hold the Status Bar, and then
slide the Status Bar down to open the Notifications Panel, Touch the new message
to open and read it.
To return to the Messaging screen from a text message thread, touch .
Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then touch View message details.
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Note: If a message contains a link to a Web page, touch the message and then touch the link to
open it in the Web browser.
Note: If a message contains a phone number, touch the message and then touch the phone
number to dial the number or add it to your contacts.
View a Multimedia Message (MMS)
1. Press > > Messaging .
2. On the Messaging screen, touch a multimedia message or message thread to open it.
3. Touch the attachment to open it. If the attachment is a vCard contact, it is imported to
your phone‟s contacts list. For more information, see Contacts. If the attachment is a
vCalendar file, you can choose the calendar where you want to save the event. For
information on using Calendar, see Calendar.
4. To save the attachment to the storage card, touch and hold the attachment and touch
Save attachment.
Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded.
To download the entire message, touch the Download button at the right side of the message.
For details, see Text and Multimedia Message Options.
Note: If you are concerned about the size of your data downloads, check the multimedia
message size before you download it.
Reply to a Message
1. Press > > Messaging .
2. On the Messaging screen, touch a text or multimedia message thread to open it.
3. Touch the text box at the bottom of the screen, enter your reply message, and then
touch Send .
Note: To reply to a text message with a multimedia message, open the text message, touch
. The text message is automatically converted into a multimedia message.
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in
the conversation.
1. Press > > Messaging .
2. On the Messaging screen, touch a message thread.
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3. Touch and hold the message that you want to lock.
4. Touch Lock message on the options menu. A lock icon is displayed at the right hand
side of the message.
Delete a Single Message
1. While viewing a message thread, touch and hold the message that you want to delete.
2. Touch Delete message on the options menu.
3. When prompted to confirm, touch Yes. If the message is locked, you will be prompted
that the locked message will be deleted.
Delete Multiple Messages
1. Press > > Messaging .
2. On the Messaging screen, touch the message thread that you want to delete.
3. Touch > Delete.
4. Touch the messages you want to delete, then touch Delete.
5. When prompted to confirm, touch Yes. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
Delete Multiple Message Threads
1. Press > > Messaging .
2. On the Messaging screen, touch > Delete.
3. Select the message threads you want to delete.
4. Touch Delete and then touch Yes to confirm. Any locked messages will not be deleted,
unless you select the Delete locked messages check box.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can touch the
contact‟s picture or icon in the message thread to open a menu of options. Depending on the
stored contact information, you can view the contact details, phone or send an email message
to the contact, and more.
Text and Multimedia Message Options
The messages settings menu lets you control options for your text and multimedia messages
including message limits, size settings, and notifications.
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1. Press > > Messaging .
2. On the Messaging screen, touch and then touch Settings. You can set the
following:
Messaging Settings
● Set default message app: Enable this option to set Messaging as your default SMS
app to turn on all features.
● Storage
Delete old messages: Enable this option to delete older text messages when the
limit for maximum number of text messages is exceeded.
• Text message limit: Sets the maximum number of text messages that can be
stored on the phone (per conversation).
• Multimedia message limit: Sets the maximum number of multimedia messages
that can be stored on the phone (per conversation).
Attachment storage: Tap this to select the desired storage for attachment.
Signature: Tap this to automatically add signature (blue checkmark displays).
● Text message
Priority: Select Normal or High.
Message reassembly: Enable this option (blue checkmark displays) so that multi-
segment messages can be reassembled and shown as a single message. Each
segment will still count toward your usage.
● Multimedia messsage
Auto-retrieve: Enable this option to automatically retrieve the entire content of your
multimedia message. When checked, the multimedia message header, message
body, and any attachments will automatically download to your phone.
• If you disable this option, only the multimedia message header will be retrieved
and displayed.
Roaming auto-retrieve: Automatically retrieves messages while roaming.
Priority: Select Low, Normal, or High.
● Conversation theme: Allows you to select the desired conversation theme for the
conversation wallpaper and message bubbles.
● Notification
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Notifications: Enable this option if you wish to receive a notification in the Status
Bar when a new text or multimedia message arrives.
• New message pop-up: Enable this option if you wish to see a new message as
a pop-up.
• Preview: Enable this option if you wish to preview the contents of messages
when new messages arrive.
• Notification sound: Allows you to select a ringer to sound when a new message
is received. Tap this option, and then select a ringtone that is specific to new text
and multimedia messages. A sample will briefly be played upon selection.
• Vibrate: Enable this option if you want the phone to vibrate when a new text or
multimedia message is received.
• Vibrate type: Choose what type of vibration you wish to apply to new messages.
● Quick message: Tap this to add or edit quick messages. Quick message is the
specified text message to send out when you want to ignore an incoming call and
respond to the caller with instead.
● Send message with Enter key: Enable this option if you want to send messages by
tapping the Enter key on the keyboard.
● Emergency alerts
Presidential alerts: This setting allows presidential alert to be always presented.
This setting is greyed-out because it cannot be changed.
Extreme alerts: Enable this option to receive extreme alerts.
Severe alerts: Enable this option to receive severe alerts.
AMBER alerts: Enable this option to receive AMBER alerts on child abduction.
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Apps and Entertainment
All your phone‟s features are accessible through the Apps list.
Note: Available applications and services are subject to change at any time.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your
phone. Choose from a wide variety of free and paid content ranging from productivity apps and
games to bestselling books and blockbuster movies and music. When you find what you want,
you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone‟s
Wi-Fi, 4G, or data connection and sign in to your Google Account. See Web and Data and Sign
In to Your Google Account for details.
Important: Third-party applications may access your personal information or require Virgin to
disclose your customer information to the third-party application provider. To find out how a
third-party application will collect, access, use, or disclose your personal information, check the
application provider‟s policies, which can usually be found on their website. If you aren‟t
comfortable with the third-party application‟s policies, don‟t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require
access to your personal information (such as your location, contact data, and more) or access
to certain functions or settings of your phone. Download and install only apps that you trust.
1. Press > > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service
window will appear. Touch Accept to continue.
3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, and
Newsstand), find an app you're interested in, and touch the name.
Browse through featured apps: Scroll through the list of featured apps when you
open Google Play.
Search for an app: Touch on the Play Store home screen, enter the name or
type of app you‟re looking for, and then touch on the keyboard.
4. Touch an app to read a description about the app and user reviews.
5. Touch INSTALL (for free applications) or the Price button (for paid applications).
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Note: You need a Google Wallet account to purchase items on Google Play. See Create a
Google Wallet Account to set up a Google Wallet account if you do not have one.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the
conditions, touch ACCEPT to begin downloading and installing the app.
If you selected a paid application, after touching OK, you‟re redirected to the Google
Wallet screen to pay for the application before it‟s downloaded to your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have
access to many functions or a significant amount of your data. Once you touch ACCEPT on this
screen, you are responsible for the results of using this item on your phone.
Create a Google Wallet Account
You must have a Google Wallet account associated with your Google Account to purchase
items from the Google Play Store app.
Do one of the following:
■ On your computer, go to google.com/wallet to create a Google Wallet account.
– or –
■ The first time you use your phone to buy an item from Google Play, you‟re prompted to
enter your billing information to set up a Google Wallet account.
Warning: When you‟ve used Google Wallet once to purchase an application from the Google
Play Store app, the phone remembers your password, so you don‟t need to enter it the next
time. For this reason, you should secure your phone to prevent others from using it without your
permission. (For more information, see Select Screen Lock.)
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase.
Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can‟t request a refund a second
time.
1. Press > > Play Store .
2. Touch > My apps.
3. Touch the app to uninstall for a refund. The details screen for the app opens.
4. Touch Refund, and then touch Yes to confirm. Your app is uninstalled and the charge is
cancelled.
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Open an Installed App
There are options for opening an installed app.
■ Press > , locate the app, and then touch its icon.
– or –
1. Press > > Play Store .
2. Touch > My apps > INSTALLED tab.
3. Touch the app and then touch Open to open it.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Press > > Play Store .
2. Touch > My apps.
3. On the Installed screen, touch the app you want to uninstall, and then touch
UNINSTALL.
4. When prompted, touch OK to remove the app from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know
more about the app.
■ Touch > Help. The Web browser will take you to the Google Play Help Web page.
Navigation
Your phone offers a number of location-based navigation programs to help you figure out where
you are and get you where you‟re going.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses
and attractions, rate and review places, and more.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone‟s GPS location feature.
For more information about location services.
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1. Press > > System settings > Location.
2. Touch the switch to turn Location services ON.
Mode: Select High accuracy, Battery saving, or Device sensors only.
Recent Location Requests: Displays apps that have recently requested your
location information.
Location services
• Google Location Reporting: Allows you to configure your Google location
settings.
Use Google Maps
■ Press > > Maps .
Music
Your phone lets you discover, download, and listen to your favorite music through a variety of
applications.
Music Player
Your phone‟s built-in music player app lets you listen to and organize music files you have
loaded into your phone‟s memory or microSD card.
Note: For information about loading music onto your phone.
Listen to Music Using the Music Player
■ Press > > Music .
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from
Google Play as well as songs you have loaded from your own music library. The music you
choose is automatically stored in your Google Play Music library and instantly ready to play via
streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone.
Play Music with Google Play
■ Press > > Play Music .
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Web and Data
Your phone‟s data capabilities let you wirelessly access the Internet or your corporate network
through a variety of connections, including Wi-Fi, 4G, Data Services (3G Network), and Virtual
Private Networks (VPN).
The following topics address your phone‟s data connections and the built-in Web browser.
Additional data-related features can be found in Accounts and Messaging, Apps and
Entertainment, and Tools and Calendar.
Connect Wi-Fi
Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to
100 meters, depending on the Wi-Fi router and your surroundings.
To use Wi-Fi on your phone, you must connect to a wireless access point, or hotspot. Some
access points are open and you can simply connect to them without entering any information.
Others are hidden or implement other security features, so you must configure your phone to
connect to them.
Turn off Wi-Fi when you're not using it to extend the life of your battery.
When you connect to a Wi-Fi network, the phone obtains a network address and other
information it needs from the network, using the DHCP protocol. To configure the phone with a
static IP address and other advanced settings, tap > Advanced Wi-Fi from the Wi-Fi
settings menu.
Turn Wi-Fi On and Connect to a Network
Use the Wi-Fi menu to enable your phone's Wi-Fi radio and connect to an available Wi-Fi
network.
1. Press > > System settings > Wi-Fi.
2. Tap the Wi-Fi switch to turn Wi-Fi on and scan for available Wi-Fi networks.
A list of available Wi-Fi networks will be displayed. Secured networks are indicated
by a lock icon.
If the phone finds a network that you have connected to previously, it automatically
connects to it.
3. Tap a network to connect to it.
If the network is secured, you will be prompted to enter a password. (Ask your
network administrator for details.)
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When you're connected to a network, you can tap the network name in the Wi-Fi
settings screen for details about the speed, security, address, and related settings.
To receive notifications when open or secured networks are in range:
By default, when Wi-Fi is on, you receive notifications in the Status Bar when your phone
detects an open Wi-Fi network.
1. Turn on Wi-Fi, if it's not already on.
2. From the Wi-Fi settings screen, tap > Advanced Wi-Fi, then tap the Network
notification check box to activate the feature.
Add a Wi-Fi Network
You can add a Wi-Fi network manually if it does not broadcast its name (SSID) or if you want to
add a Wi-Fi network when you are out of its range.
To add a secured network, you need to contact the network„s administrator to obtain the
password or other required security credentials.
1. Turn on Wi-Fi, if it's not already on.
2. From the Wi-Fi settings screen, tap > Add network.
3. Enter the Network SSID (name) of the network. If the network is secured, tap the
Security drop-down menu and tap the type of security used for the network.
4. Enter the required passwords and security credentials.
5. Tap Connect.
The phone will connect to the wireless network. Any credentials that you entered are saved, so
you are connected automatically the next time you come within range of this network.
To forget a Wi-Fi network:
You can also make the phone forget about the details of a Wi-Fi network that you have added.
For example, if you don't want the phone to connect to it automatically or if it is a network that
you no longer use.
1. Turn on Wi-Fi, if it's not already on.
2. In the Wi-Fi settings screen, touch and hold the name of the network.
3. Tap Forget network.
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Data Services General Information (3G and 4G Networks)
The following topics will help you learn the basics of using your data services, including
managing your user name, launching a data connection, and navigating the Web with your
phone.
Important: Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen or QWERTY keyboard may appear
unresponsive when in fact they are functioning properly. Allow the phone some time to process
your data usage request.
4G
4G provides your phone with wireless Internet access over greater distances than Wi-Fi and
delivers data transfer rates of up to 30 Mbps. To connect your phone to the 4G network, you
need access to a 4G base station.
For more information about the availability of 4G in your location, visit virginmobileusa.com.
Note: The availability and range of 4G depends on a number of factors including your distance
to the 4G base station, and infrastructure and other objects through which the signal passes.
Turn 4G On and Connect to the 4G Network
1. Press > > System settings > More... > Mobile networks > Network mode.
2. Select LTE/CDMA. The phone will scan for the 4G network and will automatically
connect to it. If CDMA is selected, the phone will scan for CDMA only.
When your phone is connected to the 4G network, the 4G icon ( ) appears in the Status
Bar and tells you the approximate signal strength (number of bars displayed).
Note: The 4G network is self-discoverable, which means no additional steps are required for
your phone to connect to it.
Check 4G Network Status
1. Press > > System settings > More... > Mobile networks.
2. Touch 4G settings. The network provider name and IP address are displayed.
Your Data Services User Name
When you buy your phone and sign up for service, you‟re automatically assigned a user name,
which is typically based on your name and a number.
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When you use data services, your user name is submitted to identify you to the network. Your
user name is automatically programmed into your phone. You don‟t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to
your services, you must then update the profile on your phone.
■ Press > > System settings > System updates > Update profile.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of
the screen. The following symbols are used:
Your phone is connected to the 4G network. When the signal bands are animated, your phone
is scanning and connecting. During data transfer, the animated icon is not used (for example,
when you are opening a Web page).
When the signal bands are gray, your phone is connected to the network, signal is weak.
When both the bands and the 4G icon are gray, you there is no coverage and you are
disconnected from the 4G network.
Your phone is connected to the 3G Mobile Broadband Network (3G). When the signal bands are
animated, your phone is transferring data (for example, when you are opening a Web page);
when the signal bands are gray, your phone is connected to the network but is not currently
transferring data (for example, when you are viewing a Web page that is completely open). In
either state, you can receive incoming calls.
If you do not see an indicator, your phone does not have a current data connection.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow
you to connect and access resources inside a secured local network, such as your corporate
network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login
credentials or install security certificates before you can connect to your company‟s local
network. You can get this information from your network administrator.
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Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data
connection. For information about setting up and using these connections on your phone, see
Turn Wi-Fi On and Connect to a Network.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must
first set up the phone‟s secure credential storage.
1. Press > > System settings > Lock screen, and then touch Select screen
lock > Password.
2. Enter a new password (at least eight characters without any spaces) for the credential
storage, scroll down and confirm the password, and then touch OK.
3. Touch to return to the main settings menu, and then touch Security.
4. Touch Trusted credentials and then touch your preferred system and user credentials.
You can then download and install the certificates needed to access your local network. Your
network administrator can tell you how to do this.
Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.
1. Press > > System settings > More... > VPN.
2. Touch Add Basic VPN network, and then enter the information for the VPN you want to
add.
Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.
Set up all options according to the security details you have obtained from your
network administrator.
3. Touch Save.
The VPN is then added to the VPNs section of the VPN settings screen.
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
Connect to a VPN
1. Press > > System settings > More... > VPN.
2. In the VPNs section, touch the VPN that you want to connect to.
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3. When prompted, enter your login credentials, and then touch Connect. When you are
connected, a VPN connected icon appears in the notification area.
4. Open the Web browser to access resources such as intranet sites on your corporate
network. (For more information about browsing the Web, see Learn to Navigate the
Browser.)
Disconnect from a VPN
1. Drag the title bar down to open the Notifications Panel.
2. Touch the VPN connection to return to the VPN settings screen, and then touch the VPN
connection to disconnect from it.
When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the
notification area of the title bar.
Browser
Your phone‟s Web browser gives you full access to both mobile and traditional websites on the
go, using 3G, 4G, or Wi-Fi data connections.
Launch the Web Browser
Launching the browser is as easy as touching an icon.
■ From the Home screen, touch Browser .
Tip: If Browser isn‟t one of your phone‟s primary shortcuts, press > > Browser to
launch the browser.
Tip: Your phone may support additional Web browsers, such as Google Chrome.
Learn to Navigate the Browser
Navigating through menus and websites during a data session is easy once you have learned a
few basics.
Note: Before you access the default home page, you may be asked to enter your 10-digit
wireless phone number and touch OK. Entering your phone number is not required for access
to other Web pages.
Scrolling
As with other parts of your phone‟s menu, you‟ll have to drag up and down to see everything on
some websites.
To scroll through a website‟s page:
■ In a single motion, touch and drag across or up and down a page.
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Selecting
To select onscreen items or links:
■ Drag across a page, and then touch an item or touch an onscreen link to select the link.
Links, which are displayed as underlined text, allow you to jump to Web pages, select special
functions, or even place phone calls.
Pinching and Zooming
Zooming in and out on a Web page can be done now without the need of an onscreen zoom
tool. Just use your fingers to pinch in or spread out on the screen.
To zoom in:
1. Place your thumb and index finger on the screen.
2. Expand them outward (spread) to zoom in.
To zoom out:
1. Place your thumb and index finger on the screen.
2. Bring them together (pinch) to zoom out.
Go Back
To go back one page:
■ Touch on your phone. Repeat this process to keep going back through your Web
page history of recently visited pages.
Tip: You can use for deleting text (like a BACKSPACE key) when you are entering text.
Go to a Web Page
1. Touch the Address field (top of the browser window) and enter a new Web address.
As you enter the address, possible matches are displayed within an onscreen list.
Touch an entry to launch the desired website.
2. Touch Go to launch the new page.
Browser Menu
The browser menu offers additional options to expand your use of the Web on your phone.
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Open the Browser Menu
The browser menu may be opened anytime you have an active data session, from any page
you are viewing.
1. Press > > Browser .
2. From any open Web page, touch . You will see the browser menu.
Options available within the browser menu may include:
● Forward: Allows you to go one page backed.
● New tab: Allows you to add new browser tab.
● Bookmarks: Allows you to set up and use custom bookmarks.
● Add to bookmarks: Allows you to add the current page to your bookmarks
● Homepage: Allows you to go to the homepage.
● History: Allows you to show the history what you visited.
● Share page: Allows you to send a URL via Bluetooth, Email, Gmail, and Messaging.
● Find on page: Allows you to search the current Web page for a word.
● Desktop view: Allows you to view the current page in desktop view.
● Save for offline reading: Allows you to save the current page for reading offline.
● Capture plus: Allows you to capture current web page from top to bottom without cutting.
● Settings: Allows you to configure and manage your Browser settings.
● Exit: Allows you to completely exit the Browser.
Select Text on a Web Page
You can highlight text on a Web page and copy it, search for it, or share it.
1. Press > > Browser and navigate to a Web page.
2. Touch and hold to the area of the page containing the desired text.
3. Touch and drag across the screen and highlight the desired text. Any selected text will
appear highlighted.
4. Select an option:
Select all to select all the text in the current Web page.
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Copy to copy the selected text.
Share to share the selected message using your favorite services like Email,
Messaging, and others.
Find to search for all instances of the selected text in the current Web page.
Web search to search for the selected text on the web.
Go to a Specific Website
Follow the instructions to go to a particular website by entering a URL (website address).
1. Touch the URL field and enter a website address.
As you type the address, if your desired website appears within the suggested sites
list, touch the entry to begin surfing.
2. Touch Go.
Note: Not all websites are viewable on your phone.
Adjust Browser Settings
You can control many of the settings for your browser through the browser settings menu,
including general page settings, privacy and security, accessibility settings, advanced settings
such as Javascript and plug-ins, and bandwidth management.
1. Press > > Browser .
2. From any open Web page, touch > Settings. You will see the browser settings
menu.
3. You can access the following settings menus:
General
• Set the homepage, Form auto-fill and Auto-fill text.
Privacy & Security
• Settings for managing personal data from web browsing and usage.
Accessibility
• Adjust the text size and rendering options.
Advanced
• Adjust JavaScript and other web content settings.
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Bandwidth management
• Settings for Search result preloading and image loading.
Create Website Settings
You can create settings for individual websites.
1. Press > > Browser .
2. From any open Web page, touch > Settings > Advanced > Website settings.
3. Select the settings you want to configure for the current website.
Reset the Browser to Default
You always have the option to restore your browser to its default settings.
1. Press > > Browser .
2. From any open Web page, touch > Settings > Advanced > Reset to default.
3. Touch OK to complete the process.
Set the Browser Home Page
Customize your Web experience by setting your browser‟s home page.
1. Press > > Browser .
2. From any open Web page, touch > Settings > General > Set homepage.
3. Select one of the available options and enter the necessary information.
Create Bookmarks
Make browsing easier by setting up and using custom bookmarks.
1. From any open web page, tap to open the option menu.
2. Tap Bookmarks. Three tabs are revealed:
Bookmarks: Displays a list of your current bookmarks.
History: Displays a record of your browsing history. These records are organized
into folders such as: Today, Yesterday, Last 7 days, Last month, and Most
visited.
Saved pages: Displays the pages you've saved for offline reading.
3. In the Bookmarks tab, tap > Add bookmark.
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4. Enter a descriptive name and URL for the new bookmark.
5. Tap OK to store the new entry to your Bookmarks list.
Create Bookmarks from Other Tabs
1. From any open web page, tap to open the option menu and tap Bookmarks.
2. Tap the History tab.
3. Tap the star icon adjacent to a web page entry. Enter the desired information and tap
OK.
- or -
Touch and hold an entry from the list to display a context menu. Then, tap Add to
bookmarks to add the selected entry to your current list of bookmarks.
Create a New Homepage
Select any previously visited Web page to display as your home page.
1. From any open web page, tap to open the option menu and tap Bookmarks.
2. Tap either the Bookmarks or History tab.
3. Touch and hold an entry from the list to display a context menu.
4. Tap Set as homepage to assign the selected entry as your new homepage.
Add Bookmarks to Your Home Screen
You can add Web bookmarks to your phone‟s home screen for quick access.
1. From any open web page, tap to open the option menu and tap Bookmarks.
2. Touch and hold an existing entry from the list to display a context menu.
3. Tap Add shortcut to home to add the selected entry to your Home screen.
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Camera and Video
You can use the camera or camcorder to take and share pictures and videos. Your phone
comes with a 8 megapixel camera with an autofocus feature that lets you capture sharp pictures
and videos.
Take Pictures
The following topics teach you how to take pictures with your phone‟s camera.
Open or Close the Camera
You can open the camera through the applications list and close it from the camera menu. In
addition to using the applications list to open the camera, you may be able to launch the camera
from within other applications such as Contacts or Messaging.
Open the Camera
■ To open the camera in picture mode and take pictures, press > > Camera .
Close the Camera
■ On the camera screen, press or .
Viewfinder Screen in Camera mode
The Viewfinder screen lets you view your subject and access camera controls and options.
● Flash: Select a flash mode for the camera.
● Swap camera: Switch between the back-facing camera lens and the front-facing
camera lens (for self portraits, video chatting, etc.).
● Shot mode to select the shot mode from the following options:
Normal: Captures a normal photo shot.
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Dynamic tone (HDR): Combines photos taken at multiple exposures into one
optimal photo to get a better photo in tricky lighting situations.
Panorama: Creates a wide photo of a panoramic view. Hold the phone horizontally,
press the shutter to start and slowly sweep the camera across the scene.
Continuous shot: Takes 6 shots in rapid sequence.
Time catch shot: Captures the missing moment before pressing the shutter.
Sports: Captures fast-moving images without blur.
● Settings: Opens the camera settings menu and lets you change additional camera
settings. See Camera Settings.
Take a Picture
You can take high-resolution pictures using your phone‟s camera.
1. Press > > Camera .
2. Before taking the picture, you can zoom in on your subject.
To zoom in, “spread” the screen with your thumb and finger.
To zoom out, “pinch” the screen.
3. On the Viewfinder screen, touch the flash icon to select a camera flash mode
depending on your lighting conditions.
4. Frame your subject on the screen.
Tip: Hold the phone vertically when taking portrait shots or hold the phone horizontally when
taking landscape shots.
5. You can either let the camera autofocus on the center of the screen, or you can touch
another area on the screen that you want to focus on.
6. Touch to take the picture.
7. Choose what you want to do with the picture you‟ve just taken. See Review Screen for
details.
Multi-point Auto Focus
When you take a picture, the Multi-point Auto Focus (AF) function will operate automatically and
will allow you to see a clear image.
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Super Zooming
You can use a zoom up to 4 times while taking pictures.
Tip: This function operates automatically while zooming in and out.
Note: Use a steady hand. This feature does not work with some functions. Objects can be
overlapped when taking a picture of fast-moving subjects.
Light Frame
This feature allows you to take capture a brighter photo when using the front camera in dark
lighting conditions.
1. Press > > Camera .
2. Tap to change to Front Camera mode.
3. On the Viewfinder screen, touch to select a Light Frame mode.
When touch , the Viewfinder screen area get downsized and white frame will be
displayed surrounding this area. At this time, the white frame functions as lighting
and so you can get more brighter photos.
4. Touch to take the picture.
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Note: Light Frame is supported in the Front Camera mode only.
The viewfinder screen area in Light Frame mode looks smaller than in normal Front Camera
mode. However, the image size and resolution are the same as the normal Front Camera mode.
Review Screen
After capturing a picture or video, touch the thumbnail image to see the item in the review
screen. From there, you can access options such as save, view, send, or delete the picture or
video.
● SmartShare to share the media via SmartShare.
● Camera to return to the live camera screen.
● Share via to share the picture or video.
● Delete to delete the current picture or video. Touch Yes to confirm.
● Tap a picture in an album then tap for the following options: Set image as, Move,
Copy, Copy to Clip Tray, Rename, Rotate left, Rotate right, Crop, Edit, Slideshow,
Add location, and Details.
Record Videos
The following topics teach you how to record videos with your phone‟s video camera.
Viewfinder Screen in Video mode
The Viewfinder screen lets you view your subject and access video controls and options.
● Flash Taps to turn the flash On, Off or set it to Auto.
● Swap camera to swap between the back-facing camera lens and the front-facing
camera lens.
● Recording mode to set the recording mode to any of the following options.
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Normal: Records a normal video.
Live effect: Provides various visual effects when recording a video.
Record videos
Record high-quality videos using your phone‟s video camera.
1. Press > > Camera .
2. Move the selection slider to video camera .
3. Select MMS video to record a short video for email or messaging or Long video.
4. Point the lens to frame the scene where you want to start.
5. Tap to start recording the video. The length of the recording is displayed at the top of
the screen.
Note: Tap to take pictures while recording long video.
6. Tap to pause recording video. You can resume recording again tapping .
– or –
Tap to stop recording. Your video will be automatically saved to the Gallery.
7. Choose what you want to do with the video you‟ve just captured. See Review Screen for
details.
Camera Settings
You can adjust your camera‟s settings using the icons on the main camera screen and the full
camera settings menu.
1. Press > > Camera .
2. Touch Settings to display the Settings menu and access all your camera settings.
You can change the following settings from the Settings menu:
Cheese shutter: Allows you to take pictures with voice commands. When on, you
just say "Cheese", "Smile", "Whiskey", "Kimchi", or "LG" to take a picture.
Brightness: Adjusts the brightness setting compatible with the environment.
Focus: Set a focus mode. Choose from Auto, Manual or Face tracking.
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Image size: Set the size of your picture. Choose from 8M 3264x2448 (4:3), W6M
3264x1836(16:9), 5M 2560x1920 (4:3) or 1M 1280x960 (4:3).
ISO: Control the camera's sensitivity to light. Choose from Auto, 100, 200, 400, or
800.
White balance: Select how the camera adjusts colors in different kinds of light in
order to achieve the most natural-looking colors for your pictures. Choose from Auto,
Incandescent, Sunny, Fluorescent, or Cloudy.
Color effect: Apply different color effects to your pictures. Choose from None, Mono,
Sepia, or Negative.
Timer: Set your camera's timer. This is ideal if you want to be a part of the picture.
Auto review: Set whether to view the picture that was just taken. Choose from Off,
On, 2 sec, or 5 sec.
Geotagging: Use your phone's location-based services. Take pictures wherever you
are and tag them with the location. If you upload tagged pictures to a blog that
supports geotagging, you can see the pictures displayed on a map.
Shutter sound: Adjust the sound the shutter makes when taking a picture.
Volume key: Set how to use the volume key. Choose from Capture or Zoom.
Storage: Set the storage location for your pictures. Choose from Internal storage
and SD card.
Help: Allows you to learn how a function works. This icon will provide you with a
quick guide.
Reset: Restore all camera default settings.
Video Camera Settings
You can adjust your video camera settings using the icons on the main video camera screen
and the full video camera settings menu.
1. Press > > Camera .
2. Move the selection slider to video camera .
3. Touch Settings to display the Settings menu and access all your video camera
settings. You can change the following settings from the Settings menu:
Video size: Set the size of your video. Choose from FHD 1920x1080 (30fps), HD
1280x720, QVGA 320x240 (MMS) or QCIF 176x144 (MMS).
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