LG LG-K500N User Manual

USER GUIDE

LG-K500n

ENGLISH

MFL69516901 (1.0) www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this de

• This device is not suitable for people who have a visual impairment

due to the touchscr

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps ma questions about an app provided with the device, please contact a LG Service Centre. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

ficial sources may damage the device and lead to data corruption

unof or data loss. Such actions will violate your LG licence agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the r subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your de materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, aut additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

vice and may not be compatible with other devices.

een keyboard.

y be withdrawn without prior notice. If you have any

egion, service provider, software version, or OS version, and are

vice are licenced for limited use. If you extract and use these

o-syncing and location services. To void

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

Table of contents

5 Guidelines for safe and efficient use

Custom-designed Features

14 Second screen

15 Quick Share

16 QuickMemo+

18 QSlide

18 Content sharing

20 Do not disturb

20 Ringtone ID

Basic Functions

22 Product components and

accessories

23 Parts overview

25 Turning on or off the power

26 Installing the SIM card

27 Inserting the memory card

29 Charging the battery

30 Using the battery efficiently

31 Touch screen

34 Home screen

41 Screen lock

45 Device encryption

46 Memory card encryption

47 Taking screenshots

47 Entering text

Useful Apps

55 Installing and uninstalling

apps

56 Recently uninstalled apps

56 Phone

60 Messaging

61 Camera

67 Gallery

69 Calculator

70 Weather

70 Downloads

70 Clock

72 Voice Recorder

73 Music

74 E-mail

75 Contacts

77 Calendar

78 File Manager

79 Tasks

79 Evernote

79 Cell Broadcast

79 FM Radio

80 LG Backup

81 RemoteCall Service

81 SmartWorld

82 Google apps

Phone Settings

85 Settings

85 Networks

97 Sound & notification

98 Display

99 General

Appendix

108 LG Language Settings

108 LG Bridge

109 Phone software update

111 FAQ

114 Anti-Theft Guide

115 More information

4Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Important information about the device

• Device apps and services are subject to change or cancellation without notice,

depending on the provider’s situation and the software version.

• When the device is turned on for the first time, an initial configuration takes

ace. The first booting time may be longer than usual.

Read before use

• To purchase optional items, contact the LG Customer Information Centre for

available dealers.

• The appearance and specifications of the device are subject to change without

tice.

• Do not use LG products for other purposes than those originally intended.

Using non-c covered by warranty.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This mobile phone model LG-K500n has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

ertified apps or software may damage the device and this is not

• The radio wave exposure guidelines employ a unit of measurement known

as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the phone transmitting at its highest certified power level in all used frequency bands.

• While there may be differences between the SAR levels of various LG phone

models, the radio waves.

• The SAR limit recommended by the International Commission on Non-Ionizing

Radiation P

• The highest SAR value for this model phone tested for use at the ear is

0.552 W

• This device meets RF exposure guidelines when used either in the normal use

position against the ear or when positioned at least 5 mm aw body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

y are all designed to meet the relevant guidelines for exposure to

rotection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.

/kg (10 g) and when worn on the body is 1.500 W/Kg (10 g).

ay from the

Product care and maintenance

• Always use genuine LG batteries, chargers and accessories approved for use

with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone and may be dangerous.

• Some contents and illustrations may differ from your device without prior

tice.

• Do not disassemble this unit. Take it to a qualified service technician when

epair work is required.

• Repairs under warranty, at LG’s discretion, may include replacement parts

or boar

ds that are either new or reconditioned, provided that they have

functionality equal to that of the parts being replaced.

• Keep away from electrical appliances such as TVs, radios and personal

omputers.

• The unit should be kept away from heat sources such as radiators or cookers.

• Do not drop.

6Guidelines for safe and efficient use

• Do not subject this unit to mechanical vibration or shock.

• Switch off the phone in any area where you are required to by special

egulations. For example, do not use your phone in hospitals as it may affect

r sensitive medical equipment.

• Do not handle the phone with wet hands while it is being charged. It may cause

an electr

ic shock and can seriously damage your phone.

• Do not charge a handset near flammable material as the handset can become

t and create a fire hazard.

• Use a dry cloth to clean the exterior of the unit (do not use solvents such as

benz

ene, thinner or alcohol).

• Do not charge the phone when it is on soft furnishings.

• The phone should be charged in a well ventilated area.

• Do not subject this unit to excessive smoke or dust.

• Do not keep the phone next to credit cards or transport tickets; it can affect

the information on the magnetic str

• Do not tap the screen with a sharp object as it may damage the phone.

• Do not expose the phone to liquid or moisture.

• Use accessories like earphones cautiously. Do not touch the antenna

essarily.

unnec

• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.

Damage to the gl warranty.

• Your phone is an electronic device that generates heat during normal

oper

ation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation.

• If your phone gets wet, immediately unplug it to dry off completely. Do not

attemp as an oven, microwave or hair dryer.

• The liquid in your wet phone, changes the colour of the product label inside

your phone. Damage t covered under your warranty.

ass display due to abuse or misuse is not covered under the

t to accelerate the drying process with an external heating source, such

o your device as a result of exposure to liquid is not

ips.

7Guidelines for safe and efficient use

Efficient phone operation

Electronics devices

All mobile phones may receive interference, which could affect performance.

• Do not use your mobile phone near medical equipment without requesting

permission. A breast pocket.

• Some hearing aids might be disturbed by mobile phones.

• Minor interference may affect TVs, radios, PCs etc.

• Use your phone in temperatures between 0 ºC and 40 ºC, if possible. Exposing

your phone t malfunction, or even explosion.

void placing the phone over pacemakers, for example, in your

o extremely low or high temperatures may result in damage,

Road safety

Check the laws and regulations on the use of mobile phones in the area when you drive.

• Do not use a hand-held phone while driving.

• Give full attention to driving.

• Pull off the road and park before making or answering a call if driving

onditions so require.

• RF energy may affect some electronic systems in your vehicle such as car

ster

eos and safety equipment.

• When your vehicle is equipped with an air bag, do not obstruct with installed

or por

table wireless equipment. It can cause the air bag to fail or cause serious

injury due to improper performance.

• If you are listening to music whilst out and about, please ensure that the

olume is at a reasonable level so that you are aware of your surroundings. This

is of particular importance when near roads.

8Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. Make sure that you do not turn on or off the handset close to your ear. Also, make sure that music and call volumes are set to a reasonable level.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you, or if the per listening to.

levels for long periods.

son sitting next to you can hear what you are

• Excessive sound pressure from earphones and headphones can cause

hearing loss.

Glass Parts

Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

• Do not use your phone at a refueling point.

• Do not use near fuel or chemicals.

• Do not transport or store flammable gas, liquid or explosives in the same

ompartment of your vehicle as your mobile phone or accessories.

9Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

• Turn your mobile phone off before boarding any aircraft.

• Do not use it on the ground without permission from the crew.

Children

Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your phone for emergency calls. Check with your local service provider.

Battery information and care

• You do not need to completely discharge the battery before recharging. Unlike

other battery systems, there is no memory effect that could compromise the battery’s performance.

• Use only LG batteries and chargers. LG chargers are designed to maximise the

batter

y life.

• Do not disassemble or short-circuit the battery.

• Replace the battery when it no longer provides acceptable performance. The

batter

y pack may be recharged hundreds of times before it needs replacing.

• Recharge the battery if it has not been used for a long time to maximise

usability

• Do not expose the battery charger to direct sunlight or use it in high humidity,

such as in the bathr

• Do not leave the device in hot or cold places, as this may deteriorate battery

performanc

• Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batter

ies according to the instructions.

oom.

10Guidelines for safe and efficient use

• Always unplug the charger from the wall socket after the phone is fully

charged to save unnecessary power consumption of the charger.

• Actual battery life will depend on network configuration, product settings,

usage patterns, batt

• Make sure that no sharp-edged items such as animal’s teeth or nails, come into

ontact with the battery. This could cause a fire.

ery and environmental conditions.

Precautions when using SIM cards

• Do not insert the SIM card into the device with the label or seal attached. This

may cause damage.

• Do not remove the SIM card while using the device. This may damage the SIM

ard or the system.

• Take extra care to ensure that the SIM card is not scratched, bent, or damaged

by magnet. malfunctions.

This may delete files saved on the SIM card or cause device

Precautions when using memory cards

• Make sure that the orientation is correct when inserting the memory card.

Inserting using the wrong orientation may damage the card.

11Guidelines for safe and efficient use

Notice for Battery replacement

• Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by non-qualified professional can cause damage

to your device.

• Do not replace the battery by yourself. The battery can be damaged,

which can cause overheat and injury. The battery must be replaced by the authorized service provider. The battery should be recycled or disposed separately from household waste.

• In case this product contains a battery incorporated within the

product which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.

• Removal of the battery will involve dismantling of the product case,

disconnection of the electrical cables/contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit

take-back-recycling

http://www.lge.com/global/sustainability/environment/

12Guidelines for safe and efficient use

Custom-designed Features

Second screen

When the home main is turned off, you can see the useful information such as date, time, battery status and notifications.

Feature of Second screen

• You can set the function on the second screen when main screen

is turned on. (Recent apps, Quick Tools, App shortcuts, Music Player, Quick contacts, Upcoming plans and Signature)

• You can see notifications and use the function via second screen while

e use the entire screen apps.

you ar

• You can use the control panel during take a picture or recording.

• To turn on/off the second screen, filp over the device.

Second screen

Turning on and off Second screen feature

You can turn on and off the Second screen feature and select what to display.

Settings

Ta p

• Show when main screen on: Provide the useful function for multi tasking.

• Show when main screen off: Always show the useful information

and provide quick launch of frequently used functions.

Custom-designed Features 14

Display

Second screen.

• More Show time while content is shown: Show the time and

phone status while media content such as images and videos is shown.

Quick Share

You can share a photo or video to the app you want immediately after taking them.

Tap , then take a photo or record a video.

Drag the Quick Share icon that appears after taking a picture or

recording a video, and select an app to share it. Alternatively, tap and hold the Preview icon that appears after taking a picture or recording a video, and drag it to the Quick Share icon.

• The app displayed by the Quick Share icon may vary, depending on the

type and frequency of access of the apps installed on the device.

• You can use this feature only when you take a picture or record a video

in the auto mode. See

Auto mode

for details.

Custom-designed Features 15

QuickMemo+

QuickMemo+ overview

You can make creative notes by using a variety options on this advanced feature of notepad, such as image management and screenshots, which are not supported by the conventional notepad.

Creating a note

Tap QuickMemo+.

Tap to create a note.

: Save a note.

•

: Undo the last action.

•

: Redo the last action you undid.

•

: Enter a note by using the keypad.

•

: Write notes by hand.

•

: Erase handwritten notes.

•

: Zoom in or out, rotate or erase the parts of a handwritten

•

note.

: Access additional options, including sharing and locking notes,

•

changing the note pad style and inserting content.

Tap to save the note.

Writing notes on a photo

Tap QuickMemo+.

Tap to take a photo, then tap OK.

• The photo is automatically attached into the notepad.

Freely write notes on the photo.

Tap to save the note.

Custom-designed Features 16

Writing notes on a screenshot

While viewing the screen you want to capture, drag the status bar

downwards and then tap Capture+

• The screenshot appears as the notepad background theme. Memo

tools appear at the top of the scr

Take notes on the captured screen.

• To crop and save a portion of the screen, tap

a portion with the crop tool.

• To attach a screenshot to the notepad, tap

Tap and save the notes to the location you want.

• Saved notes can be viewed in either QuickMemo+ or Galler

• To save notes in the same location all the time, select the Use as

default app checkbo

x and select an app.

een.

Slice and specify

Te x t .

Managing folders

You can view notes grouped by the type of the notes.

Tap QuickMemo+.

At the top of the screen, tap and select a menu item:

• All memos: View all no

• My memos: View no

• Photo memos: View no

• Capture+: View no

• New category: Add c

: Rearrange, add or delete categories. To change the name of a

•

category, tap the category.

tes saved in QuickMemo+.

tes created by QuickMemo+.

tes created by .

tes created by Capture+.

ategories.

• Some folders do not appear when launching QuickMemo+ for the first

time. Disabled folders are enabled and appear when they contain at least one related note.

Custom-designed Features 17

QSlide

You can display several apps simultaneously on the same screen and switch between them. For example, use the calculator or calendar when a video is playing.

When an app is running, tap

• This feature may not be supported by some apps.

• : Turn off the QSlide mode to switch to full-screen mode.

: Adjust the opacity of the QSlide window. If the QSlide window is

•

transparent, it will not respond to touch inputs.

: Close the QSlide window.

•

: Adjust the size of the QSlide window.

•

QSlide.

Content sharing

Playing content

You can play content from your device on TV. Play saved content such as photos, music, and videos.

Connect your device and TV to the same Wi-Fi network.

Custom-designed Features 18

Select a file from the Gallery or Music app and tap Play on other

device.

Select the TV you want to connect to.

• To use Chromecast, update Google Play to the latest version.

Sending or receiving files

You can send or receive files saved on your device to another LG device or tablet.

To receive files, drag the status bar downwards and then tap File sharing. For devices that do not support File sharing, tap

Networks drag

Share & connect File sharing SmartShare Beam and

to activate it.

• You can send files faster when both devices are connected to the same

Wi-Fi network.

• You can send files to DLNA-compatible phones and tablets regardless

if it is a LG device.

Sending files to another device

Select a file and tap SmartShare Beam.

Alternatively, tap

SmartShare Beam.

Select a device from the list of nearby devices that support

SmartShare Beam.

• The file is sent to the device.

from the file list and select files then tap SHARE

Settings

Using nearby devices

You can view and play multimedia files saved on devices that are located near your device.

From the Gallery or Music app, select Nearby devices.

Select a device from the device list.

Custom-designed Features 19

• If the desired device is not seen on the device list, check that DLNA

is turned on, then tap Search nearby devices.

Play content saved on the selected device.

Do not disturb

You can limit or mute notifications to avoid disturbances for a specific period of time.

Tap Settings Sound & notification Do not disturb and then

drag

Tap Sounds and vibrations and select the mode you want:

to activate it.

• Priority only: Receive sound or vibrate notifications for the selected

apps. Even when Priority only is turned on, alarms still sound.

• Total silence: Disable both the sound and vibration.

Ringtone ID

You can set the device so that it plays an automatically composed ringtone for each incoming call from the selected contacts. This function is useful because you can know who are calling you by only hearing the ringtone.

Tap Settings Sound & notification Ringtone ID and then

drag

Tap Compose ringtones for and select the desired option.

to activate it.

• The default ringtone plays for incoming calls from contacts except for

the selected contact.

Custom-designed Features 20

Basic Functions

Product components and accessories

Make sure that none of the following items are missing:

• Device

• Ejection pin

• Stereo headset

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the region or service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional basic items, contact the LG Customer Service

Centre.

• To purchase optional items, contact the LG Customer Service Centre

for available dealers.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• USB cable

• Charger

• Quick Start Guide

Basic Functions 22

Parts overview

Front Camera Lens

Volume Keys

Earpiece

Proximity/Ambient Light Sensor

SIM/Memory card tray

Power/Lock Key

Headset Jack

NFC Touch Point

Speaker

Charger/USB Port

Rear Camera Lens

Flash

Basic Functions 23

• Proximity/Ambient Light Sensor

- Proximity sensor: The proximity light sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.

• Volume Keys

Adjust the Volume for ringtones, calls or notifications.

- Gently press a Volume key to take a photo. To take continuous shots of photos, press and hold the Volume key.

- Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

• Power/Lock Key

Briefly press the key when you want to turn on or off the screen.

- Press and hold the key when you want to select a power control option.

• Some functions may be restricted for access, depending on the device

specifications.

• An NFC antenna is built into the back of the device. Do not damage the

NFC antenna.

• Do not put heavy objects on the device or sit on it. Failure to do so may

damage the touch screen feature.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch sensor

or buttons may not function properly.

Basic Functions 24

Turning on or off the power

Turning on the power

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer than usual.

Turning off the power

Press and hold the Power/Lock key, then select Power off.

Power control options

Tap and hold the Power/Lock key, then select an option.

• Power off:

• Power off and restart: Restar

• Turn on Airplane mode: Block t

including making phone calls, messaging and browsing the Internet. Other functions remain available.

Turn off the device.

t the device.

elecommunication-related functions,

• If the screen freezes or the device does not respond when you try to

operate it, press and hold the Power/Lock key and Volume Down (-) key for about 10 seconds to restart your device.

Basic Functions 25

Installing the SIM card

Properly use the SIM card provided by your mobile service provider.

Insert the ejection pin into the hole on the card tray.

Pull out the card tray.

Put the SIM card on the card tray with the gold-coloured contacts

facing downwards.

Basic Functions 26

Insert the card tray back into the slot.

• Only Nano-SIM(Subscriber Identity Module) cards work with the device.

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator.

Precautions when using the SIM card

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

Inserting the memory card

The device supports up to a 2 TB microSD. Some memory cards may not be compatible with your device, depending on the memory card manufacturer and type.

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Basic Functions 27

Insert the ejection pin into the hole on the card tray.

Pull out the card tray.

Put the memory card on the card tray with the gold-coloured

contacts facing downwards.

Memory card

Insert the card tray back into the slot.

• Memory card is an optional item.

• Frequent writing and erasing data may shorten the lifespan of memory

cards.

Removing the memory card

Unmount the memory card before removing it for safety.

Tap Settings General Storage & USB .

Insert the ejection pin into the hole on the card tray.

Pull out the card tray and remove the memory card.

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

SIM card

Basic Functions 28

Charging the battery

Before using the device, fully charge the battery. Connect one end of the charging cable to the charger, insert the other

end of the cable into the cable port, and then plug the charger into a power socket.

• Make sure to use the USB cable provided as a basic accessory.

• When connecting a USB cable, make sure that the icon on the cable

faces up. Connecting the cable in the wrong way may damage the device.

• Make sure to use an LG-approved charger, battery and charging cable.

Charging the battery with a third-party charger may cause the battery to explode or may damage the device.

• Using the device when it is charging may cause electric shock. To use

the device, stop charging.

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

• Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a longer time than charging the battery in the common way.

• Do not charge the battery by using a USB hub that is unable to

maintain the rated voltage. Charging may fail or unintentionally stop.

Basic Functions 29

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