LG LGK500DSK Owner’s Manual

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USER GUIDE

LG-K500dsK

MFL69585401 (1.0)

www.lg.com

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•This device is not suitable for people who have a visual impairment due to the touchscreen keyboard.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact a LG Service Centre. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the region, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

Table of contents

5 Guidelines for safe and efficient use

01		02
Custom-designed		Basic Functions
Features		21	Product components and
13	Second screen		accessories

14	Quick Share	22	Parts overview

15	QuickMemo+	24	Turning on or off the power

17	QSlide	25	Installing the SIM card

17	Content sharing	26	Inserting the memory card

19	Do not disturb	28	Charging the battery

19	Ringtone ID	29	Using the battery efficiently

		30	Touch screen
		33	Home screen
		40	Screen lock
		44	Device encryption
		45	Memory card encryption
		46	Taking screenshots
		46	Entering text

Useful Apps

54Installing and uninstalling apps

55Recently uninstalled apps

55Phone

59Messaging

60Camera

66Gallery

68Calculator

69Weather

69Downloads

69Clock

71Voice Recorder

72Music

73E-mail

74Contacts

76Calendar

77File Manager

78Tasks

78Evernote

78Cell Broadcast

78FM Radio

79LG Backup

80RemoteCall Service

80SmartWorld

81Google apps

Phone Settings

84	Settings
84	Networks

95Sound & notification

96Display

97General

Appendix

106LG Language Settings

106LG Bridge

107Phone software update

109FAQ

112Anti-Theft Guide

113More information

Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Important information about the device

•Device apps and services are subject to change or cancellation without notice, depending on the provider’s situation and the software version.

•When the device is turned on for the first time, an initial configuration takes place. The first booting time may be longer than usual.

Read before use

•To purchase optional items, contact the LG Customer Information Centre for available dealers.

•The appearance and specifications of the device are subject to change without notice.

•Do not use LG products for other purposes than those originally intended. Using non-certified apps or software may damage the device and this is not covered by warranty.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This mobile phone model LG-K500dsK has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

•The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the phone transmitting at its highest certified power level in all used frequency bands.

•While there may be differences between the SAR levels of various LG phone models, they are all designed to meet the relevant guidelines for exposure to radio waves.

•The SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.

•The highest SAR value for this model phone tested for use at the ear is 0.493 W/kg (10 g) and when worn on the body is 1.430 W/kg (10 g).

•This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 5 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Product care and maintenance

•Always use genuine LG batteries, chargers and accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone and may be dangerous.

•Some contents and illustrations may differ from your device without prior notice.

•Do not disassemble this unit. Take it to a qualified service technician when repair work is required.

•Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

•Keep away from electrical appliances such as TVs, radios and personal computers.

•The unit should be kept away from heat sources such as radiators or cookers.

•Do not drop.

Guidelines for safe and efficient use

•Do not subject this unit to mechanical vibration or shock.

•Switch off the phone in any area where you are required to by special regulations. For example, do not use your phone in hospitals as it may affect sensitive medical equipment.

•Do not handle the phone with wet hands while it is being charged. It may cause an electric shock and can seriously damage your phone.

•Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.

•Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).

•Do not charge the phone when it is on soft furnishings.

•The phone should be charged in a well ventilated area.

•Do not subject this unit to excessive smoke or dust.

•Do not keep the phone next to credit cards or transport tickets; it can affect the information on the magnetic strips.

•Do not tap the screen with a sharp object as it may damage the phone.

•Do not expose the phone to liquid or moisture.

•Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.

•Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.

•Your phone is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation.

•If your phone gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

•The liquid in your wet phone, changes the colour of the product label inside your phone. Damage to your device as a result of exposure to liquid is not covered under your warranty.

Guidelines for safe and efficient use

Efficient phone operation

Electronics devices

All mobile phones may receive interference, which could affect performance.

•Do not use your mobile phone near medical equipment without requesting permission. Avoid placing the phone over pacemakers, for example, in your breast pocket.

•Some hearing aids might be disturbed by mobile phones.

•Minor interference may affect TVs, radios, PCs etc.

•Use your phone in temperatures between 0 ºC and 40 ºC, if possible. Exposing your phone to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of mobile phones in the area when you drive.

•Do not use a hand-held phone while driving.

•Give full attention to driving.

•Pull off the road and park before making or answering a call if driving conditions so require.

•RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.

•When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.

•If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. Make sure that you do not turn on or off the handset close to your ear. Also, make sure that music and call volumes are set to a reasonable level.

•When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause hearing loss.

Glass Parts

Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

•Do not use your phone at a refueling point.

•Do not use near fuel or chemicals.

•Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your mobile phone or accessories.

Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

•Turn your mobile phone off before boarding any aircraft.

•Do not use it on the ground without permission from the crew.

Children

Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your phone for emergency calls. Check with your local service provider.

Battery information and care

•You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.

•Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.

•Do not disassemble or short-circuit the battery.

•Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.

•Recharge the battery if it has not been used for a long time to maximise usability.

•Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.

•Do not leave the device in hot or cold places, as this may deteriorate battery performance.

•Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

Guidelines for safe and efficient use

•Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger.

•Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.

•Make sure that no sharp-edged items such as animal’s teeth or nails, come into contact with the battery. This could cause a fire.

Precautions when using SIM cards

•Do not insert the SIM card into the device with the label or seal attached. This may cause damage.

•Do not remove the SIM card while using the device. This may damage the SIM card or the system.

•Take extra care to ensure that the SIM card is not scratched, bent, or damaged by magnet. This may delete files saved on the SIM card or cause device malfunctions.

Precautions when using memory cards

•Make sure that the orientation is correct when inserting the memory card. Inserting using the wrong orientation may damage the card.

Notice for Battery replacement

•For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance.

•Li-Ion Battery is a hazardous component which can cause injury.

•Battery replacement by non-qualified professional can cause damage to your device.

Guidelines for safe and efficient use

Custom-designed

Features

Second screen

When the home main is turned off, you can see the useful information such as date, time, battery status and notifications.

Feature of Second screen

•You can set the function on the second screen when main screen is turned on. (Recent apps, Quick Tools, App shortcuts, Music Player, Quick contacts, Upcoming plans and Signature)

•You can see notifications and use the function via second screen while you are use the entire screen apps.

•You can use the control panel during take a picture or recording.

•To turn on/off the second screen, filp over the device.

Second screen

Turning on and off Second screen feature

You can turn on and off the Second screen feature and select what to display.

Tap Settings Display Second screen.

•Show when main screen on: Provide the useful function for multi tasking.

•Show when main screen off: Always show the useful information and provide quick launch of frequently used functions.

Custom-designed Features

•More Show time while content is shown: Show the time and phone status while media content such as images and videos is shown.

Quick Share

You can share a photo or video to the app you want immediately after taking them.

1Tap , then take a photo or record a video.

2Drag the Quick Share icon that appears after taking a picture or recording a video, and select an app to share it.

Alternatively, tap and hold the Preview icon that appears after taking a picture or recording a video, and drag it to the Quick Share icon.

• The app displayed by the Quick Share icon may vary, depending on the type and frequency of access of the apps installed on the device.

•You can use this feature only when you take a picture or record a video in the auto mode. See Auto mode for details.


Custom-designed Features	14

QuickMemo+

QuickMemo+ overview

You can make creative notes by using a variety options on this advanced feature of notepad, such as image management and screenshots, which are not supported by the conventional notepad.

Creating a note

1Tap QuickMemo+.

2Tap to create a note.

• : Save a note.

• : Undo the last action.

•: Redo the last action you undid.

• : Enter a note by using the keypad.

•: Write notes by hand.

• : Erase handwritten notes.

•: Zoom in or out, rotate or erase the parts of a handwritten note.

• : Access additional options, including sharing and locking notes, changing the note pad style and inserting content.

3Tap to save the note.

Writing notes on a photo

1Tap QuickMemo+.

2Tap to take a photo, then tap OK.

•The photo is automatically attached into the notepad.

3Freely write notes on the photo.

4Tap to save the note.

Custom-designed Features

Writing notes on a screenshot

1While viewing the screen you want to capture, drag the status bar downwards and then tap Capture+.

•The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen.

2Take notes on the captured screen.

•To crop and save a portion of the screen, tap Slice and specify a portion with the crop tool.

•To attach a screenshot to the notepad, tap Text.

3Tap and save the notes to the location you want.

•Saved notes can be viewed in either QuickMemo+ or Gallery.

•To save notes in the same location all the time, select the Use as default app checkbox and select an app.

Managing folders

You can view notes grouped by the type of the notes.

1Tap QuickMemo+.

2At the top of the screen, tap and select a menu item:

•All memos: View all notes saved in QuickMemo+.

•My memos: View notes created by QuickMemo+.

•Photo memos: View notes created by .

•Capture+: View notes created by Capture+.

•New category: Add categories.

• : Rearrange, add or delete categories. To change the name of a category, tap the category.

• Some folders do not appear when launching QuickMemo+ for the first time. Disabled folders are enabled and appear when they contain at least one related note.

Custom-designed Features

QSlide

You can display several apps simultaneously on the same screen and switch between them. For example, use the calculator or calendar when a video is playing.

When an app is running, tap QSlide.

• This feature may not be supported by some apps.

• : Turn off the QSlide mode to switch to full-screen mode.

• : Adjust the opacity of the QSlide window. If the QSlide window is transparent, it will not respond to touch inputs.

•: Close the QSlide window.

• : Adjust the size of the QSlide window.

Content sharing

Playing content

You can play content from your device on TV. Play saved content such as photos, music, and videos.

1 Connect your device and TV to the same Wi-Fi network.

Custom-designed Features

2Select a file from the Gallery or Music app and tap Play on other device.

3Select the TV you want to connect to.

• To use Chromecast, update Google Play to the latest version.

Sending or receiving files

You can send or receive files saved on your device to another LG device or tablet.

To receive files, drag the status bar downwards and then tap File sharing.

For devices that do not support File sharing, tap Settings Networks Share & connect File sharing SmartShare Beam and drag to activate it.

• You can send files faster when both devices are connected to the same Wi-Fi network.

•You can send files to DLNA-compatible phones and tablets regardless if it is a LG device.

Sending files to another device

1Select a file and tap SmartShare Beam.

Alternatively, tap from the file list and select files then tap SHARE SmartShare Beam.

2Select a device from the list of nearby devices that support

SmartShare Beam.

• The file is sent to the device.

Using nearby devices

You can view and play multimedia files saved on devices that are located near your device.

1From the Gallery or Music app, select Nearby devices.

2Select a device from the device list.

Custom-designed Features

•If the desired device is not seen on the device list, check that DLNA is turned on, then tap Search nearby devices.

3 Play content saved on the selected device.

Do not disturb

You can limit or mute notifications to avoid disturbances for a specific period of time.

1Tap Settings Sound & notification Do not disturb and then drag to activate it.

2Tap Sounds and vibrations and select the mode you want:

•Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound.

•Total silence: Disable both the sound and vibration.

Ringtone ID

You can set the device so that it plays an automatically composed ringtone for each incoming call from the selected contacts. This function is useful because you can know who are calling you by only hearing the ringtone.

1Tap Settings Sound & notification Ringtone ID and then drag to activate it.

2Tap Compose ringtones for and select the desired option.

• The default ringtone plays for incoming calls from contacts except for the selected contact.

Custom-designed Features

Basic Functions

Product components and accessories

Make sure that none of the following items are missing:

•	Device	•	USB cable
•	Ejection pin	•	Charger
•	Stereo headset	•	Quick Start Guide

• The items described above may be optional.

•The items supplied with the device and any available accessories may vary depending on the region or service provider.

•Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from which you purchased your device.

•To purchase additional basic items, contact the LG Customer Service Centre.

•To purchase optional items, contact the LG Customer Service Centre for available dealers.

•Some items in the product box are subject to change without notice.

•The appearance and specifications of your device are subject to change without notice.

Basic Functions

Parts overview

Front Camera Lens

Volume Keys

Headset Jack

Speaker

Earpiece

Proximity/Ambient Light

Sensor

SIM/Memory card tray

Power/Lock Key

Charger/USB Port

Rear Camera Lens

Flash

Basic Functions

•Proximity/Ambient Light Sensor

-Proximity sensor: The proximity light sensor turns off the screen and disables touch functionality when the device is in close proximity

to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

-Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.

•Volume Keys

-Adjust the Volume for ringtones, calls or notifications.

-Gently press a Volume key to take a photo. To take continuous shots of photos, press and hold the Volume key.

-Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

•Power/Lock Key

-Briefly press the key when you want to turn on or off the screen.

-Press and hold the key when you want to select a power control option.

•Some functions may be restricted for access, depending on the device specifications.

•Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen feature.

•Screen-protective film or accessories may interfere with the proximity sensor.

•If your device is wet or is being used in a humid place, the touch sensor or buttons may not function properly.

Basic Functions

Turning on or off the power

Turning on the power

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

Turning off the power

Press and hold the Power/Lock key, then select Power off.

Power control options

Tap and hold the Power/Lock key, then select an option.

•Power off: Turn off the device.

•Power off and restart: Restart the device.

•Turn on Airplane mode: Block telecommunication-related functions, including making phone calls, messaging and browsing the Internet. Other functions remain available.

• If the screen freezes or the device does not respond when you try to operate it, press and hold the Power/Lock key and Volume Down (-) key for about 10 seconds to restart your device.

Basic Functions

Installing the SIM card

Properly use the SIM card provided by your mobile service provider.

1 Insert the ejection pin into the hole on the card tray.

2 Pull out the card tray.

3Put the SIM card on the card tray with the gold-coloured contacts facing downwards.

Basic Functions

4 Insert the card tray back into the slot.

• Only Nano-SIM(Subscriber Identity Module) cards work with the device.

•For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator.

Precautions when using the SIM card

•Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.

•Be careful not to damage the SIM card when you insert or remove it.

Inserting the memory card

The device supports up to a 2 TB microSD. Some memory cards may not be compatible with your device, depending on the memory card manufacturer and type.

• Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Basic Functions

1Insert the ejection pin into the hole on the card tray.

2Pull out the card tray.

3Put the memory card on the card tray with the gold-coloured contacts facing downwards.

SIM card

Memory card

4 Insert the card tray back into the slot.

• Memory card is an optional item.

•Frequent writing and erasing data may shorten the lifespan of memory cards.

Removing the memory card

Unmount the memory card before removing it for safety.

1Tap Settings General Storage & USB .

2Insert the ejection pin into the hole on the card tray.

3Pull out the card tray and remove the memory card.

• Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Basic Functions

Charging the battery

Before using the device, fully charge the battery.

Connect one end of the charging cable to the charger, insert the other end of the cable into the cable port, and then plug the charger into a power socket.

• Make sure to use the USB cable provided as a basic accessory.

•When connecting a USB cable, make sure that the icon on the cable faces up. Connecting the cable in the wrong way may damage the device.

•Make sure to use an LG-approved charger, battery and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.

•Using the device when it is charging may cause electric shock. To use the device, stop charging.

• Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.

•Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than charging the battery in the common way.

•Do not charge the battery by using a USB hub that is unable to maintain the rated voltage. Charging may fail or unintentionally stop.

Basic Functions

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.

Cancel background operations to increase battery life.

To minimise battery consumption, follow these tips:

•Turn off the Bluetooth® or Wi-Fi network function when not using them.

•Set the screen timeout to as short a time a possible.

•Minimise the screen brightness.

•Set a screen lock when the device is not used.

•To use a downloaded app, check the battery level.

Basic Functions

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