LG LG-H443 User Guide

USER GUIDE

ENGLISH

LG-H443

MFL68962501 (1.0)

www.lg.com

• Some of the contents in this manual may differ from your phone depending on the

software version of the phone, OS version or your service provider, and are subject to
change without prior notice.

• Always use genuine LG accessories. The supplied items are designed only for this device

and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due to the

touchscreen keyboard.

• All screen shots in this guide are simulated.

• Actual displays and the color of the phone may vary.

LIMITED WARRANTY STATEMENT

1. WHAT THIS WARRANTY COVERS:

LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories
will be free from defects in material and workmanship, according to the following terms and
conditions:

(1) The limited warranty for the product extends for TWELVE (12) MONTHS beginning on

the date of purchase of the product with valid proof of purchase, or absent valid proof of
purchase, FIFTEEN (15) MONTHS from date of manufacture as determined by the unit's
manufacture date code.

(2) The limited warranty extends only to the original purchaser of the product and is not

assignable or transferable to any subsequent purchaser/end user.

(3) This warranty is good only to the original purchaser of the product during the warranty

period as long as it is in the U.S., including Alaska, Hawaii, U.S. Territories and Canada.

(4) The external housing and cosmetic parts shall be free of defects at the time of shipment

and, therefore, shall not be covered under these limited warranty terms.

(5) Upon request from LG, the consumer must provide information to reasonably prove the date

of purchase.

(6) The customer shall bear the cost of shipping the product to the Customer Service

Department of LG. LG shall bear the cost of shipping the product back to the consumer after
the completion of service under this limited warranty.

2. WHAT THIS WARRANTY DOES NOT COVER:

(1) Defects or damages resulting from use of the product in other than its normal and

customary manner.

(2) Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to

moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized
repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts

LIMITED WARRANTY STATEMENT

which are not the fault of LG, including damage caused by shipping, blown fuses, spills of
food or liquid.

(3) Breakage or damage to antennas unless caused directly by defects in material or

workmanship.

(4) That the Customer Service Department at LG was not notified by consumer of the alleged

defect or malfunction of the product during the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied either in fact or by

operations of law, statutory or otherwise, including, but not limited to any implied warranty

of marketability or fitness for a particular use.
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are scratched or damaged

due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).

3. WHAT LG WILL DO:

LG will, at its sole option, either repair, replace or refund the purchase price of any unit that is
covered under this limited warranty. LG may choose at its option to use functionally equivalent
re-conditioned, refurbished or new units or parts or any units. In addition, LG will not re-install
or back-up any data, applications or software that you have added to your phone. It is therefore
recommended that you back-up any such data or information prior to sending the unit to LG to
avoid the permanent loss of such information.

4. STATE LAW RIGHTS:

No other express warranty is applicable to this product. THE DURATION OF ANY
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY
OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS
OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT
OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT
OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE APPLICABLE TO THIS PRODUCT.

Some states do not allow the exclusive limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts; so these limitations or exclusions may not
apply to you. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.

5. HOW TO GET WARRANTY SERVICE:

To obtain warranty service, please call or fax to the following telephone numbers from
anywhere in the continental United States:

Tel. [phone] or Fax. [phone]

Or visit http://us.lgservice.com. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write

for the location of the LG authorized service center nearest you and for the procedures for
obtaining warranty claims.

LIMITED WARRANTY STATEMENT

7.11 Warranty Laws

The following laws govern warranties that arise in retail sales of consumer goods:

 The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
 The California Uniform Commercial Code, Division Two [Com C §§2101 et seq], and
 The federal Magnuson-Moss Warranty Federal Trade Commission Improvement Act [15

USC §§2301 et seq; 16 CFR Parts 701– 703]. A typical Magnuson-Moss Act warranty is a

written promise that the product is free of defects or a written promise to refund, repair, or

replace defective goods. [See 15 USC §2301(6).] Remedies include damages for failing to

honor a written warranty or service contract or for violating disclosure provisions. [See 15

USC §2310(d).] Except for some labeling and disclosure requirements, the federal Act does

not preempt state law. [See 15 USC §2311.]
The Consumer Warranty Act does not affect the rights and obligations of parties under the

state Uniform Commercial Code, except the provisions of the Act prevail over provisions of the
Commercial Code when they confl ict. [CC §1790.3.]

For purposes of small claims actions, this course will focus on rights and duties under the state
laws.

Table of Contents

Important Notice ..............................9

Getting to know your phone ........12

Front view..........................................12

Installing the SIM or USIM card and

battery ...............................................14

Charging the battery .........................17

Inserting a memory card ...................18

Removing the memory card ..............19

Locking and unlocking the device .....19

Your Home screen .........................21

Touch screen tips ..............................21

Home screen .....................................22

Customizing the Home screen ..........23

Returning to recently-used

applications .......................................25

Notifi cations panel ............................25

On-screen keyboard ..........................28

Special Features ............................30

Gesture shot ......................................30

Glance View ......................................31

KnockON............................................31

Knock Code........................................32

QuickMemo+ .....................................32

Google Account Setup ..................35

Creating your Google account...........35

Signing into your Google account .....35

Connecting to Networks and

Devices ............................................37

Wi-Fi ..................................................37

Bluetooth ...........................................37

Wi-Fi Direct .......................................39

Transferring data between a PC and

your device ........................................40

Calls .................................................41

Making a call.....................................41

Calling your contacts.........................41

Answering and rejecting a call .........41

Making a second call ........................42

Viewing your call logs .......................42

Call settings ......................................43

Contacts...........................................44

Searching for a contact .....................44

Adding a new contact .......................44

Favorites contacts .............................44

Creating a group................................45

Joining and Separating Contacts......45

AT&T Address Book (AAB) ................46

Messaging ......................................47

Sending a message ...........................47

Conversation view.............................48

Table of Contents

Changing your messaging settings ...48

Email ................................................49

Managing email accounts.................49

Working with account folders ...........49

Composing and sending email ..........50

Camera and Video .........................51

Camera options on the viewfi nder ....51

Using the advanced settings.............52

Taking a photo ..................................53

Once you have taken a photo............53

Recording a video..............................54

After recording a video .....................54

Gallery ...............................................55

Multimedia......................................59

Music.................................................59

Utilities ............................................61

Clock ..................................................61

Calculator ..........................................62

Calendar ............................................63

Voice Search .....................................63

Downloads ........................................63

LG SmartWorld ..................................64

Browsing the Web .........................65

Browser .............................................65

Chrome ..............................................66

Settings............................................68

Networks ...........................................68

Sound ................................................71

Display...............................................73

General ..............................................75

PC software (LG PC Suite) ...........82

For Windows OS ...............................82

For Mac OS........................................83

Software Update ............................85

Phone Software Update ....................85

LG Mobile Phone Software Update via

Over-the-Air (OTA) .............................85

Trademarks .....................................86

Trademarks ........................................86

Q&A ..................................................87

Accessories ....................................88

Troubleshooting .............................89

For Your Safety ...............................93

Important Notice

Please read this before you start using your phone!

Please check to see whether any problems you encountered with your phone are described
in this section before taking the phone in for service or calling a service representative.

1. Phone memory

When there is less than 10 MB of space available in your phone memory, your phone cannot
receive new messages. You may need to check your phone memory and delete some data,
such as applications or messages, to make more memory available.

To uninstall applications:

1 Tap > > > General tab > Apps.
2 Once all applications appear, scroll to and select the application you want to uninstall.
3 Tap Uninstall > OK.

2. Optimizing battery life

Extend your battery's power by turning off features that you do not need to run constantly in
the background. You can monitor how applications and system resources consume battery
power.

Extending your phone's battery life:

• Turn off radio communications when you are not using. If you are not using Wi-Fi,

Bluetooth or GPS, turn them off.

• Reduce screen brightness and set a shorter screen timeout.

9

Important Notice

• Turn off automatic syncing for Gmail, Calendar, Contacts and other applications.

• Some applications you download may consume battery power.

• While using downloaded applications, check the battery charge level.

3. Before installing an open source application and OS

WARNING

 If you install and use an OS other than the one provided by the manufacturer it may

cause your phone to malfunction. In addition, your phone will no longer be covered by
the warranty.

 To protect your phone and personal data, only download applications from trusted

sources, such as Play Store™. If there are improperly installed applications on your
phone, the phone may not work normally or a serious error may occur
uninstall those applications and all associated data and settings from the phone.

. You must

4. Using the Hard Reset (Factory Reset)

If your phone does not restore to its original condition, use a Hard Reset (Factory Reset) to
initialize it.

1 Turn the power off.
2 Press and hold the Power/Lock Key + V
3 Release the Power/Lock Key only when the boot logo is displayed, then immediately

press and hold the Power/Lock Key again.

4 Release all keys when the Factory reset screen is displayed.
5 Press the V

olume Keys to highlight Yes , then press the Power/Lock Key to continue.

olume Down Key on the back of the phone.

10

Important Notice

6 Press the Volume Keys to highlight Ye s once more, then press the Power/Lock Key

to confi rm.

WARNING

 If you perform a Hard Reset, all user applications, user data and DRM licenses will

be deleted. Please remember to backup any important data before performing a Hard
Reset.

5. Opening and switching applications

Multitasking is easy with Android; you can keep more than one application running at the

same time. There is no need to quit an application before opening another. Use and switch

between several open applications. Android manages each application, stopping and starting

them as needed to make sure that idle applications don't consume resources unnecessarily.

. App previews of recently used applications will be displayed.

1 Tap

2 Tap the application you want to access. This does not stop the previous app from

running in the background. Make sure to tap

• To close an app from the recent apps list, swipe the app preview to the left or right. To

clear all apps, tap Clear all.

to back out of an app after using it.

6. If the screen freezes

If the screen freezes or the phone does not respond when you try to operate it, remove the

battery and reinsert it. Then power the phone back on.

11

Getting to know your phone

Front view

Microphone

Headset Jack

Earpiece

Proximity Sensor

Front Camera Lens

NOTE: Proximity sensor

 When receiving and making calls, the proximity sensor automatically turns the

backlight off and locks the touch screen by sensing when the phone is near your ear.

This extends battery life and prevents you from unintentionally activating the touch

screen during calls.

WARNING

 Placing a heavy object on the phone or sitting on it can damage the display and touch

screen functions. Do not cover the proximity sensor with screen protectors or any other

type of protective film. This could cause the sensor to malfunction.

12

Rear Camera Lens

Power/Lock Key

NFC Touch Point

Speaker

Charger/USB port

Getting to know your phone

Flash

Volume Keys

Microphone

Power/Lock
Key

V

olume Keys While the screen is off:

• Turn your phone on/off by pressing and holding this key.

• Press once quickly to lock/unlock the screen.

• Press and hold the Volume Up Key to launch QuickMemo+.

• Press and hold the Volume Down Key to launch the camera.

While the screen is on:

• From the Home screen, press to change the ringer type.

• While listening to music or on a call, press to adjust the volume.

WARNING

 The NFC antenna for this model is on the back cover.
 Be careful not to damage the NFC touch point on the phone, which is part of the NFC

antenna.

13

Getting to know your phone

Installing the SIM or USIM card and battery

Before you can start exploring your new phone, you need to set it up.

1 To remove the back cover, hold the phone firmly in one hand. With your other hand, lift

off the back cover with your thumbnail as shown in the figure below

.

14

Getting to know your phone

2 Slide the SIM card into the lower slot for the SIM card as shown in the fi gure. Make

sure the gold contact area on the card is facing downward.

WARNING

 Do not insert a memory card into the SIM card slot. If a memory card happens to be

lodged in the SIM card slot, take the device to a LG Service Center to remove the
memory card.

NOTE:

 Only microSIM cards work with this device.

15

Getting to know your phone

3 Insert the battery.

4 To replace the cover onto the device, align the back cover over the battery compartment

and press it down until it clicks into place .

16

Getting to know your phone

Charging the battery

Charge the battery before using it for first time. Use the charger to charge the battery. A

computer can also be used to charge the battery by connecting the phone to it using the USB

cable.

WARNING

 Use only LG-approved chargers, batteries and cables. If you use unapproved chargers,

batteries or cables, it may cause a battery charging delay. This can also cause the
battery to explode or damage the device, which is not covered by the warranty.

The Charger/USB Port is located at the bottom of the phone. Insert the charger and plug it

into a power outlet.

NOTE:

 Do not open the back cover while your phone is charging.

17

Getting to know your phone

Inserting a memory card

Your device supports up to a 32GB microSD card. Depending on the memory card
manufacturer and type, some memory cards may not be compatible with your device.

WARNING

 Some memory cards may not be fully compatible with the device. Using an

incompatible card may damage the device or the memory card, or corrupt the data

stored in it.

NOTE:

 Frequent writing and erasing of data shortens the lifespan of memory cards.

1 Remove the back cover.
2 Insert a memory card with the gold-colored contacts facing downwards.

3 Replace the back cover.

18

Getting to know your phone

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

> > > General tab > Storage > Unmount SD card.

1 Tap

2 Remove the back cover and pull out the memory card.

WARNING

 Do not remove the memory card while the device is transferring or accessing

information. Doing so can cause data to be lost or corrupted or damage to the memory
card or device. LG is not responsible for losses that result from the misuse of damaged
memory cards, including the loss of data.

Locking and unlocking the device

Pressing the Power/Lock Key turns off the screen and puts the device into lock mode. The

device automatically gets locked if it is not used for a specified period. This helps to prevent

accidental taps and saves battery power.

To unlock the device, press the Power/Lock Key and swipe the screen in any direction.

NOTE:

 Double-tapping on the screen also can wake up the screen instead of the Power/

Lock Key.

19

Getting to know your phone

Changing the screen lock method

You can change the way that you lock the screen to prevent others accessing your personal
information.

> > > Display tab > Lock screen > Select screen lock.

1 Tap
2 Select a desired screen lock from Knock Code, Pattern, PIN and Password.

NOTE:

 Create or sign in to a Google account before setting an screen lock and remember the

backup PIN you created when creating your screen lock.

Caution!

 If you haven't created or signed in to a Google account on the phone and you forgot

your PIN, Password, and the backup PIN, you need to perform a hard reset. Performing

a hard reset deletes all user applications and user data. Please remember to back up

any important data before performing a hard reset.

TIP! Smart Lock

 You can use Smart Lock to make unlocking your phone easier. You can set it to keep

your phone unlocked when you have a trusted Bluetooth device connected to it, when

it's in a familiar location like your home or work, or when it recognises your face.

 Setting up Smart Lock

> > .

1 Tap

2 Tap Display tab > Lock screen > Smart Lock.

3 Before you add any trusted devices, trusted places, or trusted face, you need to set up

a screen lock (pattern, PIN, or password).

20

Your Home screen

Touch screen tips

Here are some tips on how to navigate on your phone.

• Tap or touch – A single finger tap selects items, links, shortcuts and letters on the

on-screen keyboard.

• Touch and hold – T

your finger until an action occurs.

• Drag – T

your finger on the screen until you reach the target position. You can drag items on the
Home screen to reposition them.

• Swipe or slide – T

screen, without pausing when you first tap it (so you don't drag an item instead).

• Double-tap – Double-tap to zoom on a webpage or a map.

• Pinch-to-Zoom – Use your index finger and thumb in a pinching or spreading motion

to zoom in or out when using the browser, Maps, or when viewing pictures.

• Rotate the screen – From many applications and menus, the screen orientation

adjusts to the device's physical orientation.

NOTE:

 Do not press too hard; the tap screen is sensitive enough to pick up a light, yet firm

tap.

 Use the tip of your finger to tap the option you want. Be careful not to tap any other

buttons.

ouch and hold an item on the screen by tapping it and not lifting

ouch and hold an item for a moment and then, without lifting your finger, move

o swipe or slide, quickly move your finger across the surface of the

21

Your Home screen

Home screen

The Home screen is the starting point for many applications and functions. It allows you to
add items like app shortcuts and Google widgets to give you instant access to information
and applications. This is the default canvas and accessible from any menu by tapping .

Status Bar

Application Icons

Location Indicator

Quick Button Area

Home Touch Buttons

Shows the phone's status information, including the time, signal strength, battery status
and notification icons.

Tap an icon (application, folder, etc.) to open and use it.

Indicates which Home screen canvas you are currently viewing.

Provides one-touch access to the function from any Home screen canvas.

22

Your Home screen

Back Button

Home Button

Recent Apps

Button

Returns to the previous screen. Also closes pop-up items, such
as menus, dialog boxes and the on-screen keyboard.

Return to the Home screen from any screen. Touch and hold to
access Google Now.

Displays recently used applications. If you touch and hold this
button, it opens a menu of available options.

Extended Home screen

The operating system provides multiple Home screen canvases to provide more space for

adding icons, widgets and more.

• Slide your finger left or right across the Home screen to access additional canvases.

Customizing the Home screen

You can customize your Home screen by adding apps and widgets and changing wallpapers.

Adding items on your Home screen

1 Touch and hold the empty part of the Home screen.

2 Tap the Widgets tab and select the item you want to add. Y

on the Home screen.

3 Drag it to the desired location and lift your fi nger.

ou then see this added item

23

Your Home screen

TIP!

 To add an application icon to the Home screen from the Apps screen, touch and hold

the application you want to add.

Removing an item from the Home screen

• While on the Home screen, touch and hold the icon you want to remove, then drag it to

and release it.

Adding an app to the Quick Button area

• From the Apps screen or on the Home screen, touch and hold an application icon and

drag it to the Quick Button area. Then release it in the desired location.

Removing an app from the Quick Button area

• Touch and hold the desired Quick Button, drag it to , and release it.

NOTE:

 The Apps Button cannot be removed.

Customizing app icons on the Home screen

1 Touch and hold an application icon until it unlocks from its current position, then release

it. The editing icon appears in the upper-right corner of the application.

2 Tap the application icon again and select the desired icon design and size.
3 Tap OK to save the change.

NOTE:

 You can also tap Add new to personalize icons with your pictures.

24

Your Home screen

Returning to recently-used applications

1 Tap . App previews of recently used applications will be displayed.
2 Tap an app preview to open the application. Or tap

screen.

to return to your previous

Notifications panel

Notifications alert you to the arrival of new messages, calendar events and alarms, as well
as ongoing events, such as when you are on a call.

When a notification arrives, its icon appears at the top of the screen. Icons for pending
notifications appear on the left, and system icons, such as Wi-Fi and battery strength are
shown on the right.

NOTE:

 The available options may vary depending on the region or service provider.

Pending
notifications

System
notifications

25

Your Home screen

Opening the Notifications panel

Swipe down from the Status bar to open the Notifications panel. To close the Notifications
panel, swipe the screen upwards or tap .

Quick Settings Area

Notifications

Clear

Tap each quick setting button to toggle it on/off. Touch and hold the desired button to
directly access the settings menu for the function. To see more toggle keys, swipe left or
right. Tap to remove, add or rearrange quick setting buttons.

Current notifications are listed, each with a brief description. Tap a notification to view
it.

Tap to clear all of the notifications.

26

Your Home screen

Indicator icons on the Status Bar

Indicator icons appear on the status bar at the top of the screen to report missed calls, new
messages, calendar events, device status and more.

The icons displayed at the top of the screen provide information about the status of the
device. The icons listed in the table below are some of the most common ones.

Icon Description Icon Description

No SIM card inserted A song is currently playing

No network signal available Ringer is silenced

Airplane mode is on Vibrate mode is on

Connected to a Wi-Fi network Battery fully charged

Wired headset connected Battery is charging

Call in progress

Missed call Downloading data

Bluetooth is on Uploading data

The phone is connected to a
PC via a USB cable

27

Your Home screen

System warning GPS is on

An alarm is set Data is synchronizing

New voicemail available Choose input method

New text or multimedia
message

NFC is on Mobile hotspot is active

Media server content sharing
is on

NOTE:

 The icon's location in the Status bar may differ according to the function or service.

On-screen keyboard

You can enter text using the on-screen keyboard. The on-screen keyboard appears on the
screen when you tap an available text entry field.

Using the keypad and entering text

Tap once to capitalize the next letter you type. Double-tap for all caps.

Tap to go to the keyboard settings. Touch and hold to enter text by voice or access the

Clip Tray.

Tap to enter a space.

Tap to create a new line.

28

Your Home screen

Tap to delete the previous character.

Entering special characters

The on-screen keyboard allows you to enter special characters.
For example, to input "á", touch and hold the "a" button until the zoom-in key expands and

displays special characters. Without lifting your finger, drag your finger to the desired special
character. Once it's highlighted, lift your finger.

NOTE:

 A symbol at the top right corner of a key indicates that additional characters are

available for that key.

29

Special Features

Gesture shot

The Gesture shot feature allows you to take a picture with a hand gesture using the front
camera.

To take photo

There are two methods for using the Gesture shot feature.

• Raise your hand, with an open palm, until the front camera detects it and a box appears

on the screen. Then close your hand into a fist to start the timer
get ready.

OR

• Raise your hand, in a clenched fist, until the front camera detects it and a box appears

on the screen. Then unclench your fist to start the timer

OR

, allowing you time to

, allowing you time to get ready.

30