LG LFX25960TT/00, LFX25960SW/00, LFX25960ST/00, LFX25960SB/00, LFX21960ST/00 Owner’s Manual
website:http://us.lge.com
"Z_1-800-243-0000
24 HOURS A DAY,7 DAYS A WEEK FOR LG CUSTOMER SERVICE
para el ServtctoLG (Atenct6n al Chente)24 horas al dia, 7 dias a la semana
24 HEURES SUR 24, SERVICE _,LA CLIENTI2LE LG 7JOURS SUR 7
BOTTOM FREEZER
REFRIGERATOR
= L
_ _ _/rJ r _J_ (d ; r{_ _ _ _
Please read this guide thoroughly
before operating and keep it handy for
reference at all times.
CONGELADOR
INFERIOR
REFRIGERADOR
....... i_ ,_ •
Lea detenidamente estas instrucciones antes
utilizar el frigorifico y gua.rdelascomo referencia
para el futuro.
CONGI_LATEUR
INFI_RIEUR
RI_FRIGI_RATEUR
Veuillez lire ce manuel en entier avant de mettre
en marche I'unit4et conservez-le a.portee de la
main pour le consulter &tout moment.
Models / Modelos / ModUles
LFX25970**/LFX21970**/LFX25960**/LFX21960**
P/No 3828JL8097A
English Version 2
Crisper Humidity Control 24
Spanish Version 40
French Version 78
Warranty (U.S.A.) 3
Warranty (CANADA) 4
Safety Instructions 5-6
Grounding Requirements 6
Parts And Features 7
Refrigerator Installation 8-17
Unpacking Your Refrigerator 8
Installation 8
Removing And Replacing
Your Refrigerator Handles
And Doors 9-16
Leveling And Door Alignment 17
Base Cover 17
Using Your Refrigerator 18-28
Setting The Controls 18
Removing Crisper 24
Crisper Cover With Lattice On Inner
Surface 25
Dairy Bin 25
Modular Door Bin 26
Egg Box 26
I_ Freezer Section
Tilting Door 26
Tilt-Out Door Basket 26
Ice Bin 26
Durabase 27
Durabase Divider 27
Pull Out Drawer 27
Filter 28
Care And Cleaning 29-30
General Cleaning Tips 29
Outside 29
Ensuring Proper Air Circulation 19
Diagnosis (Failure Detection) Function 19
How To Use A New Door Ice Bucket 20
Adjusting Control Settings 21
Food Storage Guide 21
Storing Frozen Food 22
I_ Refrigerator Section
Water Dispenser 22
Refrigerator Shelves 23
Bottle Holder 23
Snack Pan 24
Optibin Crisper 24
Inside Walls 29
Door Liner And Gaskets 29
Plastic Parts 29
Condenser Coils 29
Light Bulb Replacement 29-30
Power Interruptions 30
When You Go On Vacation 30
When You Move 30
About The Automatic Icemaker 31
Connecting The Water Line 32-34
Troubleshooting Guide 35-38
Your LG Refrigerator will be will repaired or replaced, at LG's option, if it proves to be defective in material or
workmanship under normal use, during the warranty period ("Warranty Period") set forth below, effective from the date
("Date of Purchase") of original consumer purchase of the product. This warranty is good only to the original purchaser
of the product and effective only when used in the United States, including Alaska, Hawaii, and U.S. Territories.
WARRANTY PERIOD:
REFRIGERATOR/FREEZER
LABOR: One Year from the Date of Purchase.
PARTS: One Year from the Date of Purchase.
HOW SERVICE IS HANDLED:
In-Home Service (Except Model GR051):
Please retain dealer's dated bill of sale or delivery
ticket as evidence of the Date of Purchase for proof of
warranty, and submit a copy of the bill of sale to the
SEALED SYSTEM (Compressor, Condenser, and
Evaporator)
LABOR: One Year from the Date of Purchase.
PARTS: Seven years from the Date of Purchase.
Replacement Units and Repair Parts are warranted
for the remaining portion of the original unit's warranty
period.
service person at the time warranty service is
provided.
Please call 1-800-243-0000 and choose the
appropriate option to locate your nearest LG
Authorized Service Center. (Phones are answered
24 hours a day, 365 days per year.)
Or visit our website at: http://www.lgservice.com
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE
FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE,
INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may
not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to
state.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
• Service trips to your home to deliver,pick up, and/or install the product, instruct, or replace house fuses or correct wiring, or
correction of unauthorized repairs.
• Damages or operating problems that result from misuse, abuse, operation outside environmental specifications or contrary to the
requirements of precautions in the Operating Guide, accident,vermin, fire,flood, improper installation, acts of God, unauthorized
modification or alteration, incorrect electrical current or voltage, or commercial use, or use for other than intended purpose.
• Repairs when your LG refrigerator is used in other than normal, single-family household use.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
CUSTOMER INTERACTIVE CENTER NUMBERS
To obtain Customer Assistance, Product Information, or
Dealer or Authorized Service Center location:
TO CONTACT LG ELECTRONICS BY MAIL:
LG Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
ATTN: CIC
Call 1-800-243-0000 (24 hours a day, 365 days per
year) and select the appropriate option from the menu.
Or visit our website at: http://www.lgservice.com
LIMITED WARRANTY (CANADA)
LG REFRIGERATOR
LG Electronics will repair or at its option replace, without charge, yore product which proves to be detective in
material or workananship under normal use, during the warranty period listed below fiom the date of original
purchase. This warranD is good onb 7to the original purchaser of the product during the warranD period as
long as it is in any Canadian Pro+Jnce.
WARRANTY PERIOD
MODEL# : LFX25970**/LFX21970**/LFX25960**/LFX21960** LABOR : 2 Years PARTS : 2 Years
SEALED SYSTEM : Labor/2 Years, Parts/5 Years (Compressoi; condensm; and evaporator)
HOW SERVICE IS HANDLED : Call 1-888-542-2623 (1-888-LG-CANADA) and choose the appropriate
prompt. Please have product type (refrigerator) and ZIP Code ready.
See our website at http:/A_vw.lg.ca
This wan'amy provides in-home sin=ice.
No other express warranty is applicable to this product. THE DURATION OFANW IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY HEREIN'. LG ELECTRONICS USA, INC. SHALL NOT
BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONWIENCE, LOSS OR ANY
OTHER DAMAGES, DIRECT OR CONSEQUENTIAL ARISING OUT OF THE USE OF, OR
INABILITY TO USE, THIS PRODUCT OR FOR ANN BREACH OF ANN EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO
THIS PRODUCT.
Some provinces do not allow the exclusion or lhnitation of incidental or consequential damages or lhnitations on
how long an implied wananty lasts; so these limitations or exclusions may not apply to you. This wananty gives
you specific legal rights and you may also have other rights which vary fiom province to provthce.
THE ABOVE WARRANTY DOES NOT APPLY TO:
1. Service trips to your home to deliver and pickup, install, instruct, or replace house fuses or correct wiring, plumbing,
o1"correction of unauthorized repairs.
2. Damage to the product caused by accident, vermin, fire, flood, alteration, misues, abuse, improper installation, or acts
of God.
3. Commercial use or use for other than the intended purpose.
Therefore, these costs are the responsibiliD of the consumel:
CUSTOMER ASSISTANCE NUMBERS:
To Prove WarranO _Coverage:
To Obtain Product, Customel; or
Service Assistance by phone:
or by Internet:
To Obtain Nearest Authorized
Service Centel; Parts Distributol;
or Sales Dealer by phone:
Retain your Sales Receipt to prove date of purchase.
A copy of your Sales Receipt must be submitted at the time
wananty smice is provided.
Call 1-888-842-2623 (1-888-LG-CANADA) and choose the
appropriate prompt.
http://_v.lg.ca
Call 1-888-542-2623 (1-888-LG-CANADA) and choose the
appropriate prompt. Please have your product type
(refi-igerator)and ZIP Code ready.
or by Internet: --_ http://_v.lg.ca
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you
of hazards that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING, CAUTION. These words mean:
You will be killed or seriously injured if you don't follow instructions.
You can be killed or seriously injured if you don't follow instructions.
Indicates an imminently hazardous situation which, if not avoided,
result in minor or moderate injury, or product damage only.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if
the instructions are not followed.
To reduce the risk of fire, electric shock, or injury
to persons when using your product, basic safety
precautions should be followed, including the following.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the power
cord. Always grip the plug firmly and pull it straight out from
the outlet.
• Repair or replace immediately all electric service cords that
have become frayed or otherwise damaged. Do not use a
cord that shows cracks or abrasion damage along its length
or at either the plug or connector end.
• When moving your refrigerator away from the wall,
be careful not to roll over or damage the power cord.
• DO NOT store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
• DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They could
damage the refrigerator and seriously injure themselves.
• Keep fingers out of pinch point areas; clearances between
the doors and cabinet are necessarily small. Be careful
closing doors when children are in the area.
• Unplug your refrigerator before cleaning or making any
repairs.
NOTE: Service should be preformed by a qualified
technician.
• Before replacing a burned-out light bulb, unplug the
refrigerator or turn off power at the circuit breaker or fuse
box in order to avoid contact with a live wire filament. (A
burned-out light bulb may break when being replaced.)
NOTE: Setting either or both controls to the OFF position
does not remove power to the light circuit.
• This refrigerator must be properly installed in accordance
with the Attention Installer Instructions that were taped
to the front of the refrigerator.
• After your refrigerator is in operation, do not touch the cold
surfaces in the freezer compartment when hands are damp
or wet. Skin may adhere to the extremely cold surfaces.
• In refrigerators with automatic icemakers, avoid contact
with the moving parts of the ejector mechanism, or with the
heating element that releases the cubes. DO NOT place
fingers or hands on the automatic icemaking mechanism
while the refrigerator is plugged in.
• DO NOT refreeze frozen foods which have thawed
completely. The United States Department of Agriculture in
Home and Garden Bulletin No. 69 says:
...You may safely refreeze frozen foods that have thawed if
they still contain ice crystals or if they are still coldIbelow
40°F (4°C).
...Thawed ground meats, poultry or fish that have any off-
odor or off-color should not be refrozen and should not be
eaten. Thawed ice cream should be discarded. If the odor
or color of any food is poor or questionable, dispose of it.
The food may be dangerous to eat.
Even partial thawing and refreezing reduces the eating
quality of foods, particularly fruits, vegetables and prepared
foods. The eating quality of red meats is affected less than
that of many other foods. Use refrozen foods as soon as
possible to save as much of their quality as you can.
• Do not modify or extend the power cord
length.
It will cause electric shock or fire.
SAVE THESE INSTRUCTIONS
Junked or abandoned refrigerators are dangerous...
even if they will sit for just a few days. If you are
deposing of your old refrigerator, please follow the
instructions at right to help prevent accidents.
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER
• Take off the doors.
• Leave the shelves in place so that
children may not easily climb inside.
Your old refrigerator may have a cooling system that used
CFCs (chlorofluorocarbons). CFCs are believed to harm
stratospheric ozone.
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the
circuit checked by a qualified electrician to make sure
the outlet is properly grounded.
3-prong
grounding type
wall receptacle
3-prong
grounding I l
If you are throwing away your old refrigerator, make sure
the CFC refrigerant is removed for proper disposal by a
qualified servicer. If you intentionally release this CFC
refrigerant, you can be subject to fines and imprisonment
under provisions of environmental legislation.
separate circuit serving only this appliance be provided.
Use a receptacle which cannot be turned off with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have it
replaced with a properly grounded three-prong wall outlet.
Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord.
NOTE: Before performing any type of installation,
cleaning, or removing a light bulb, turn the control
(Thermostat, Refrigerator Control or Freezer Control,
depending on the model) to OFF and then disconnect the
refrigerator from the electrical source. When you are
finished, reconnect the refrigerator to the electrical source
and reset the control (Thermostat, Refrigerator Control or
Freezer Control, depending on the model) to the desired
setting.
USE OF EXTENSION CORDS
Ensure proper
ground exists
plug_
before use.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
Because of potential safety hazards under certain
conditions, we strongly recommend against the use of
an extension cord. However, if you still elect to use an
extension cord, it is absolutely necessary that it be a
UL-listed (USA), 3-wire grounding type appliance
extension cord having a grounding type plug and outlet,
and that the electrical rating of the cord be 15 amperes
(minimum) and 120 volts.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
I
Use this page to become more familiar with the parts and features. Page references are included for your convenience.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some
or all of the items listed below. The locations of the features shown below may not match your model.
O Refrigerator Light (p. 27)
Q Filter (Inside) (p. 26)
Modular Door Bins (p. 24)
Refrigerator Shelves (p. 21)
Optibin Crisper (p. 22)
(Keeps fruits and vegetable fresh
and crisper)
Ice Room (p. 18)
(Ice Maker and Ice Bucket)
Pull out Drawer (p. 25)
Turbo Motor
tI) Tilt-Out Door Basket (p. 24)
t_ Durabase (p. 25)
Divider (p. 25)
Ice Bin (p. 24)
!_ Water Tank Cover
i_ Snack Pan (p. 22)
Egg Box (p. 24)
Dairy Bin (p. 23)
Bottle Holder (p. 21)
Ice Bucket
Ice Room Door
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warning-
type labels, the model and serial number label, or the
TechSheet that is attached to back wall of the refrigerator.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
soap over the adhesive with your fingers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see the Important Safety Instructions
section.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
INSTALLATION
1. To avoid vibration, the unit must be level. If required,
adjust the leveling legs to compensate for unevenness
of the floor. The front should be slightly higher than the
rear to aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the leveling
legs clockwise ("_'_) to raise the unit,
counterclockwise (_,.L) to lower it.
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C.) If the
temperature around the appliance is too low or high,
cooling ability may be adversely affected.
3. Allow the clearance of at least 2 inch from the ceiling and 1
inch from the side walls for better cooling efficiency, ease of
installation, proper air circulation and electrical connections.
& CAUTION: Avoid placing the unit near heat sources,
direct sunlight or moisture.
NEXT
1. Clean your refrigerator thoroughly and wipe off all dust
accumulated during shipping.
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Let your refrigerator run for at least 2 or 3 hours before
putting food in it. Check the flow of cold air in the
freezer compartment to ensure proper cooling. Your
refrigerator is now ready for use.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the floor. Always pull the refrigerator straight out
when moving it. Do not wiggle or walk the refrigerator
when trying to move it, as floor damage could occur.
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
WARNING
• Be careful when you work with hinge, base grille,
stopper etc. You may be injured.
• Do not put hands or foot or metal sticks into air vents,
base grille, or bottom of refrigerator. You may be injured
or receive an electrical shock.
HOW TO REMOVE DOOR HANDLES (LFX25960**/LFX21960** Models)
To move refrigerator through a house door, it may be necessary to remove the refrigertor door handles.
NOTE: Handle appearance may vary from
illustrations on this page.
1. Removing Refrigerator Handle
• Grasp the handle tightly with both hands
and slide the handle up (1)(this may
require some force).
• The keyhole slots (2) on the back of the
handle allow the handle to separate from
the mounting screws (3).
_, CAUTION: The handle could be
damaged if you hit it with a hammer
while removing or attaching.
_, CAUTION: When you assemble or
disassemble handle, you must push or
pull with reasonable force.
Screws
on door
j handle
A Keyholeslots
?_ on back of
2. Removing Freezer Drawer Handle
• Press the handle against door first.
• Grasp the handle tightly with both hands
and slide the handle to right (1)(this may
require some force).
• The keyhole slots (2) on the back of the
handle allow the handle to separate from
the mounting screws (3).
Screws
mounted _!
on door
Keyhole slots
on back of
handle
HOW TO REPLACE DOOR HANDLES (LFX25960**/LFX21960** Models)
NOTE: Handle appearance may vary from
illustrations on this page.
1. Reinstalling the Refrigerator Door Handle
• Align keyhole slots (1) on the top and
bottom of the back of the handle with the
screws (2) mounted on the front of the
door.
• Press the handle against the door front,
making sure that the screws (2) go into the
keyhole slots (1).
• Holding the handle with both hands, press
it firmly against the front of the door and
slide the handle down (3).
Screws
mounted
on door
2. Reinstalling the Freezer Drawer Handle
• Align keyhole slots (4) on the right and left
sides of the back of the handle with the
screws (5) mounted on the front of the
drawer.
• Press the handle against the drawer front,
making sure that the screws (5) go into the
keyhole slots (4).
• Holding the handle with both hands, press
it firmly against the front of the drawer and
slide the handle to the left (6).
®
Screws
mounted
on door
Keyholeslots
on back of
handle
10
HOW TO REMOVE DOOR HANDLES (LFX25970**/LFX21970** Models)
To move refrigerator through a house door, it maybe necessary to remove refrigerator and freezer door handles.
NOTE: Handle appearance may vary from illustrations on this page.
1. Removing Refrigerator Handle
• Loosen the set screws with the 3/32" Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a 1/4"
Allen wrench.
Set Screw
Allen Wrench
Mounting
Fasteners
2. Removing Freezer Drawer Handle
• Loosen the set screws located on the lower
side of the handle with the 3/32" Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a 1/4"
Allen wrench.
11
HOW TO REPLACE DOOR HANDLES (LFX25970**/LFX21970** Models)
NOTE: Handle appearance may vary from illustrations on this page.
1. Replacing Refrigerator Door Handle
• Place the handle on the door by adjusting handle
footprints to fit mounting fastners and tighten the set
screws with the 3/32" Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or removed use a 1/4" Allen wrench.
Mounting
Fasteners
2. Replacing Freezer Drawer Handle
• Place the handle on the door by adjusting handle
footprints to fit mounting fastners and tighten the set
screws on the bottom of the handle with a 3/32"
Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or removed use a 1/4" Allen wrench.
12
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