LG LFCS22520S User Manual

1

ENGLISH

ENGLISH ESPAÑOL

OWNER’S MANUAL

FRENCH DOOR
REFRIGERATOR

Please read this owner’s manual thoroughly before
operating and keep it handy for reference at all times.

Model Name/Nombre del modelo **=color number/número de color

LFC22770**
LFC24770**
LFNS22520*

P/No.: MFL67851601-7

LFC24786**
GF24BGS
LFCS22520*

GF22BGS
GM-B223RSNM

GF22BGSK

www.lg.com

2TABLE OF CONTENTS

TABLE OF CONTENTS

3 PRODUCT FEATURES

4 IMPORTANT SAFETY

INSTRUCTIONS

7 COMPONENTS

7 Refrigerator Exterior
8 Refrigerator Interior

9 INSTALLATION

9 Installation Overview

11 Unpacking Your Refrigerator
11 Choosing the Proper Location
11 - Flooring
12 - Ambient Temperature
12 - Measuring the Clearances
12 Removing/Assembling the Refrigerator

Door Handles
13 Removing/Assembling the Freezer

Drawer Handle
13 Removing/Assembling the Doors and

Drawers
14 - Removing the Left Refrigerator Door
15 - Removing the Right Refrigerator Door
16 - Assembling the Right Refrigerator Door
17 - Assembling the Left Refrigerator Door
18 - Removing the Freezer Drawers
19 - Assembling the Freezer Drawers
20 Connecting the Water Line
20 - Before You Begin
20 - Water Pressure
20 - What You Will Need
22 - Water Line Installation Instructions
24 Turning On the Power
24 Leveling and Door Alignment
24 - Leveling
25 - Door Alignment

26 HOW TO USE

26 Before Use
27 Control Pad
27 - Control Pad Features
28 Automatic Icemaker

29 - Normal Sounds You May Hear
29 - Preparing for Vacation
30 Storing Food
30 - Food Preservation Location
31 - Food Storage Tips
31 - Storing Frozen Food
32 Humidity Controlled Crisper and
Glide’N’Serve
33 Detaching and Assembling the Storage Bins
34 Adjusting the Refrigerator Shelves

35 MAINTENANCE

35 Cleaning

36 SMART DIAGNOSIS

36 Using Smart Diagnosis

TM

TM

37 TROUBLESHOOTING

44 WARRANTY

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3 PRODUCT FEATURES

PRODUCT FEATURES

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* Depending on the model, some of the following functions may not be available.

DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door or freezer drawer remains open. If a
refrigerator door or freezer drawer is left open for more than 60 seconds,
a warning alarm sounds at 30 second intervals.

HUMIDITY CONTROLLED CRISPERS

The Humidity Controlled Crispers are designed to help keep your fruits
and vegetables fresh and crisp. You can control the amount of humidity
in the crispers by adjusting the settings between Low and High.

GLIDE‘N’SERVE

Glide‘N’Serve provides storage space with a variable temperature control
that keeps the compartme
place to store sandwiches or meat to be cooked.

nt colder than the refrigerator. It is a convenient

AUTO CLOSING HINGE

The refrigerator doors and freezer drawers close automatically with a
slight push. (The door only closes automatically when it is open at an
angle less than 30°.)

ICE PLUS

Ice production can be increased by approximately 20 percent when the
freezer section is maintained at the coldest temperature for a 24-hour
period.

4IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

IMPORTANT SAFETY INSTRUCTIONS

This guide contains many important safety messages. Always

This is the safety alert symbol. It alerts you to safety messages that inform you of
hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard

signal word WARNING or CAUTION. These words mean:

WARNING

CAUTION

minor or moderate injury, or product damage.

basic safety precautions should be followed, including the following:

You can be killed or seriously injured if you do not follow these instructions.

Indicates an imminently hazardous situation which, if not avoided, may result in

read and obey

Power



pull it straight out from the outlet.

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent

cracks or abrasion damage along its length or at either the plug or connector end.



Unplug the power plug immediately in the event of a blackout or thunderstorm.
Plug in the power plug with the power cord facing downward.
Do not use extension cords and adapters ungrounded.

Installation

Contact an authorized service center when you install or relocate the refrigerator.
When moving your refrigerator away from the wall, be careful not to roll over or damage the

power cord.

Prior to use, ensure that you are connecting this product to a dedicated grounded electrical

outlet rated for use with this product (115/127V ~ 60Hz, AC only). It is the user’s responsibility to
replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.

Do not install the refrigerator where there may be a danger of the unit falling.

Use

DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in

the refrigerator. They could damage the refrigerator and seriously injure themselves.
Do not hang on to or place heavy objects on the refrigerator’s dispenser.
Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator.
Do not put live animals inside the refrigerator.
Do not allow children to climb into the product when it is in use.

In the event of a gas leak (propane/LPG), ensure adequate ventilation an



authorized service center before resuming use. Do not touch or disassemble the electrical

outlet of the refrigerator.



adequate ventilation and contact an authorized service center.



refrigerator or store them inside the refrigerator. Do not place the refrigerator in the vicinity of

all safety messages.

d contact an

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5 IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

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safety precautions should be followed, including the following:

This product is not to be used for special purposes such as the storage of medicine or test

materials or for use on ships, etc.

Unplug the power plug before cleaning or repairing the refrigerator, when nished reconnects

refrigerator and reset the control of thermostat (refrigerator or freezer) to the desire position.



power.

Do not modify or extend the power cord.
Do not use a dryer to dry the interior. Do not light a candle to remove interior odors.
For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit



the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall
outlet.

Do not, under any circumstances, cut or remove the third (ground) prong from the power

cord.
Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.
Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect

smoke coming from the appliance.



Do not disassemble or modify the refrigerator.

Do not put hands, feet, or metal objects below or behind the refrigerator.



Do not operate the refrigerator or touch the power cord with wet hands.
In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector

hands on the automatic ice-making mechanism while the refrigerator is plugged in.
When dispensing ice from the dispenser, do not use crystal ceramics.
Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when

your refrigerator is in operation.
Do not put glass containers, glass bottles or soda in the freezer.
This appliance is not intended for use by persons (including children) with reduced

phys i c al, se nsor y or ment a l capab i l ities, or lack of experience and know ledge,

unless they have been given supervision or instruction concerning the use of the

appliance by a person responsible for their safety. Children should be supervised to assure that

they do not play with the appliance.
Do not refreeze frozen food that has thawed completely. Doing so may result in a serious

health issue.
If yo u ar e t hr owi ng away y o ur o l d r e fr ig era to r, m a ke s u re t he C FC o r HC FC

HCFC coolant, you may be

environmental law.
Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days.

the doors but leave the shelves in place so that children may not easily climb inside.
If the refrigerator is connected to a circuit protected by fuses, use time delay fuses.
If the use of this unit is no longer needed, please contact local authorities to dispose of this

product in a safe way due contains Pentane-cycle or pentane like gas for insulation. Insulation

6IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of re, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:

CAUTION

Installation

The refrigerator must be properly installed in accordance with the Installer Instructions that

were taped to the front of the refrigerator.

Be careful when you unpack and install the refrigerator. Immediately dispose of plastic and

other packing materials out of the reach of children.

The appliance must be positioned for easy access to a power source.

Use

Close the door carefully when children are around.



ssarily small. Be careful closing doors when children are nearby.
If you store food improperly, be aware that it may fall and cause injury.
Do not use aerosols near the refrigerator.
Do not store articles on the top of the appliance.

Maintenance

Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.



areas regularly.
 Do not store, disassemble or repair the refrigerator by yourself.
Remove any dust or foreign matter from the power plug pins.
Do not use a wet or damp cloth when cleaning the plug.



fore plugging it back in.

If you notice a chemical or burning plastic smell or see smoke, unplug the refrigerator imme-

diately and contact your LG Electronics Service Center.

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WARNING:

cancer and birth defects or other reproductive harm. Wash hands after handling.

WARNING

DO NOT USE MECHANICAL DEVICES

Do not use mechanical devices or other
means to accelerate the defrosting
process, only those recommended by
the manufacturer.

This product contains chemicals known to the State of California to cause

WARNING

DO NOT STORE ELECTRICAL
APPLIANCES, do not use electrical

appliances inside the food storage
compartment, unless they are
recommended by the manufacturer.

SAVE THESE INSTRUCTIONS

7 COMPONENTS

COMPONENTS

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Use this page to become more familiar with the parts and features of your refrigerator. Page
references are included for your convenience.

Refrigerator Exterior

Handle

Op en s a nd cl os es
the door.

Refrigerator

Preserves food.

Ez Handle

Easily open the freezer door.

Freezer

Preserves frozen food.

8COMPONENTS

Refrigerator Interior

LED interior lamps

The interior lamps light up the inside
of the refrigerator.

Fixed Door Bin

Used to preser ve
ch il le d f o od or
drinks.

Crisper

Co ntr ols hum idi ty and helps
vegetables and fruit to stay crisp.

Ice Bin

Ice cubes are
automatically produced.
(Ice Maker Installed Only)

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Adjustable Refrigerator Shelf

The shelves in your refrigerator are
ad jus tab le to mee t you r indi vid ual
storage needs. (Half or full Type)

Dairy Product Bin

Us ed to p re se rve
dairy products.
(some models only)

Modular Door Bins

Interchangeable bins
can be arranged to
su it yo ur s to rag e
needs.

Auto Closing Hinge

Th e re frigerator do ors
and freezer drawers close
automatically when you
push them slightly.

(The door only close s
automatically when it is
open at an angle of less
than 30°.)

Pullout Drawer

Used for extra storage within the
freezer compartment.

Glide'N'Serve

Used for large party trays,
deli items and beverages.

Durabase® and Durabase® Divider

T h e D u r ab a s e i s a st o r a g e s p a ce
recommended for the preservation of large
food items. The Durabase Divider is used to
organize the Durabase area into sections.
It can be adjust ed fr om side to side to
accommodate items of deierent sizes.

9 INSTALLATION

INSTALLATION

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Installation Overview

to another location.

1 Unpacking your

refrigerator

4 Connecting the water

supply and water line

“This appliance is intended to be used in household and similar applications such as:

motels and others residential type environments.

-Bed and breakfast type environments; catering and similar non-reatil applications.”

2 Choosing the proper

location

5 Leveling and Door

Alignment

3 Disassembling/Assembling

10INSTALLATION

Specifications

The appearance and specications listed in this manual may vary due to constant product

improvements.

32 3/4" (W) X 35 1/2" (D) X 69 7/8" (H), 46" (D w/ door open)
833 mm (W) X 901 mm (D) X 1775.5 mm (H), 1168.5 mm (D w/
door open)

29 3/4" (W) X 35 1/2" (D) X 68 1/2" (H), 44 3/4" (D w/ door open)
756 mm (W) X 901 mm (D) X 1740 mm (H), 1137 mm
(D w/ door open)

253 lb. (115 kg)

237.4 lb. (107.9 kg)

Dimensions

Net weight

Width

32 3/4 in.

(833 mm)

Width

29 3/4 in.

(756 mm)

Width

32 3/4 in.

(833 mm)

Width

29 3/4 in.

(756 mm)

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11 INSTALLATION

Unpacking Your Refrigerator

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WARNING

Use two or more people to move and

install the refrigerator. Failure to do so
can result in back or other injury.

Your refrigerator is heavy. When moving

the refrigerator for cleaning or service,

pull the refrigerator straight out when
moving it. Do not wiggle or walk the
refrigerator when trying to move it, as



such as gas o line , a w ay from th e
refrigerator. Failure to do so can result

Remove tape and any temporary labels from
your refrigerator before using. Do not remove
any warning-type labels, the model and serial
number label, or the Tech Sheet that is located
under the front of the refrigerator.

To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue resi­due can also be easily removed by rubbing a
small amount of liquid dish soap over the adhe-

and dry.

Choosing the Proper Location

Select a place where a water supply can

be easily connected for the automatic
icemaker.

NOTE

The water pressure must be between
20 and 120 psi (0,14 - 0,82 MPa) on models

120 psi (0,28 - 0,82 MPa) on models with a

The refrigerator should al ways be plugged

into its own individual properly grounded
electrical outlet rated for 115/127 V ~ 60 Hz,
AC only, and fused at 15 or 20 A.
This provides the best perfo rmance
and also prevents overloading house

hazard from overheated wires. It is
recommended that a separate circuit
serving only this appliance be provided.

WARNING

To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.

Flooring

To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed

Do not use sharp instruments, rubbing alcohol,

move tape or glue. These products can damage
the surface of your refrigerator.

Refrigerator shelves are installed in the shi ­pping position. Please reinstall shelves according
to your individual storage needs.

front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. (See Leveling and Door
Alignment.)

NOTE

Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is
not recommended.

12INSTALLATION

Ambient Temperature

Install this appliance in an area where the tem­perature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appliance
is too low or high, cooling ability may be ad­versely aected.

Measuring the Clearances

Too small of a distance from adjacent items
may result in lowered freezing capability and in­creased electricity consumption charges. Allow
at least 24 inches (61 cm) in front of the refrig­erator to open the doors, and at least 2 inches
(5.08 cm) between the back of the refrigerator
and the wall.

24” (61 cm)

Removing/Assembling the
Refrigerator Door Handles

NOTE

When it is necessary to move the refrigerator
through a narrow opening, removing the
doors is the recommended procedure. If it
is necessary to remove the handles, follow
the directions below. The appearance of the
handle may vary from what is shown in the
illustrations

Removing the Handles

Loosen the set screws with a 3/32 in.

1

(2.5 mm)

Loosen the mounting fasteners that

2

connect to the refrigerator door and handle
using a ¼ in.
remove the mounting fasteners.

Allen wrench and remove the handle.

(6.35 mm)

Allen wrench,

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2” (5.08 cm)

Assembling the Handles

Assemble the mounting fasteners at

1

both ends of the handle using a ¼ in.

(6.35 mm)

Place the handle on the door by tting

2

the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in.

Allen wrench.

(2.5 mm)

Allen wrench.

13 INSTALLATION

Removing/Assembling the

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Freezer Drawer Handle

Removing the Handle

Loosen the set screws located on the

1

lower side of the handle with a
Allen wrench and remove the handle.

Loosen the mounting fasteners that

2

connect to the
freezer drawer
and handle
using a

(6.35 mm)

Allen wrench,
and remove
the mounting
fasteners.

Assembling the Handle

Assemble the mounting fasteners at

1

both ends of the handle using a

(6.35 mm)

2

handle
footprints over
the mounting
fasteners and
tightening the

set screws
with a 3/32 in.

(2.5 mm)

Allen wrench.

1

/4 in.

wrench.

3/32

in.

1

/4 in. Allen

(2.5mm)

Removing/Assembling the
Doors and Drawers

When it is necessary to move the refrigerator
through a narrow opening, removing the doors
is the recommended procedure.

WARNING

If your entrance door is too narrow

for the refrigerator to pass through,
remove the refrigerator doors and move
the refrigerator side ways through the
doorway.

Use two or more people to remove and

install the refrigerator doors. Failure to
do so can result in back or other injury.

Disconnect the electrical supply to the

refrigerator before installation. Failure
to do so could result in serious injury or
death.

Do not put hands, feet or other objects

into the air vents or bottom of the
refrigerato r. You may be in
receive an electrical shock.

Be careful when handling the hinge and

stopper. You may be injured.

Remove food and bins before detaching

the doors and drawers.

jured or

WARNING

When assembling or disassembling the
handle:

Grasp the handle tightly to avoid drop-

ping it.

Do not swing the handle into nearby

people or animals.

Make sure that the bracket hole of the

bolt of the door. Assemble the set

Ma ke su re that there is not a gap

between the door and handle after
assembling the handle.

INSTALLATION

14

Removing the Left Refrigerator Door

Remove the top hinge cover screws . Lift

1

the hook (not visible), located at the bottom
of the front side of the cover
head screwdriver.

2

Disconnect the wire harness

2

Remove the grounding screw 4.

3

3

.

1

2

Remove the three bolts using a 10mm or

4

hinge. Set parts aside.

CAUTION

When lifting the hinge, be careful that the
door does not fall forward.

Lift the door from the middle hinge pin and

5

remove the door.

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4

6

3

5

CAUTION

Place the door, inside facing up, on a
non-scratching surface.

15 INSTALLATION

Removing the Right Refrigerator Door

ENGLISH

Remove the top hinge cover screws . Lift

1

the hook (not visible), located at the bottom
of the front side of the cover
head screwdriver.

Remove the three bolts using a 10mm or

2

13/32-inch socket wrench and lift o the top
hinge. Set parts aside.

. with a at-

2

Lift the door from the middle hinge pin and

3

remove the door.

CAUTION

Place the door, inside facing up, on a
non-scratching surface.

CAUTION

When lifting the hinge, be careful that the
door does not fall forward.

16INSTALLATION

Assembling the Right Refrigerator
Door

Install the right-side door rst.

Make sure tha t th e p l asti c sl eeve is

1

inserted in the bottom of the door. Lower

the door onto the middle hinge pin as

shown in the gure.

Align the door with the cabinet

2

Line up the holes in the top hinge with the

3

holes in the top of the refrigerator. Insert

and tighten the three bolts in the hinge.

Replace the hinge cover . Insert and

4

tighten the cover screws

2

.

2

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17 INSTALLATION

Assembling the Left Refrigerator

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Door

Install the left refrigerator door after the right
door is installed.

Make sure that the plastic sleeve is inserted

1

in the botto m of th e doo r. Inst a l l the
refrigerator door onto the middle hinge.

Replace the grounding screw 3.

4

Reconnect the wire harness 4.

5

Replace the hinge cover 5. Insert and

6

tighten the cover screws

6

6

5

.

Align the door with the cabinet

2

Line up the holes in the top hinge with the

3

holes in the top of the refrigerator. Insert
and tighten the three bolts in the hinge.

3

4

18INSTALLATION

Removing the Freezer Drawers

The top, middle and bottom drawers are all
removed in the same way. In the following

freezer drawer is not shown for clarity.

CAUTION

Use two or more people to remove and

install the freezer drawer. Failure to do
so can result in back or other injury.

Do not hold the handle when removing

or replacing the drawer. The handle may

Be careful of sharp hinges on both sides

of the drawer.

When you lay th e drawer down, be

Do not sit or stand on the freezer drawer.
To prevent accidents, keep children and

pets away from the drawer. Do not leave
the drawer open.

Slide out the bar.

4

CAUTION

Do not hold the handle when removing or
replacing the drawer. The handle may come

Grip both sides of the drawer and pull it up

5

to remove it from the rails.

ENGLISH

Pull the drawer open to full extension.

1

Lift the DuraBase basket up and out, making

2

sure to clear the rail system.

Remove the screws at the ends of both rails

3

Holding one rail with each hand, push the

6

rails in simultaneously.

19 INSTALLATION

Assembling the Freezer Drawers

ENGLISH

The top, middle and bottom drawers are all
assembled in the same way.

Usi n g two ha n ds, pull out bo th rails

1

simultaneously until they are fully extended.

Reinstall the bar in the drawer supports.

3

4

tighten the screws located on both sides.

Grasp the drawer on each side and hook the

2

drawer supports into the rail tabs located on
both sides.

CAUTION

Do not hold the handle when removing or
replacing the drawer. The handle may come

3

1

2

W ith the drawer pulled out to full extension,

5

insert the lower basket in the rail assembly.

20INSTALLATION

Connecting the Water Line

(Ice Maker installed only)

Before You Begin

This water line installation is not covered by the
refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.

Water hammer (water banging in the pipes)
in ho use plumbing can cause damage to
refrigerator parts and can lead to water leakage

water hammer before installing the water supply
line to the refrigerator.

CAUTION

To prevent burns and product damage, only
connect the refrigerator water line to a cold
water supply.

If you use your refrigerator before connecting
the water line, make sure the icemaker power
switch is in the OFF (O) position.

CAUTION

Do not install the icemaker tubing in areas
where temperatures fall below freezing.

Water Pressure

You will need a cold water supply. The water
pressure must be between 20 and 120 psi
(0.14 y 0.82 MPa) on models without a water

connected to your cold water supply, this water
line installation is not covered by the refrigerator
warranty. Follow the following instructions
carefully to minimize the risk of expensive water
damage.

connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of

40 to 60 psi (0,28 y 0,41 MPa)

CAUTION

Wear eye protection during installation to
prevent injury.

If the water pressure from the reverse osmosis

system is less than 21 psi or 0,14 MPa takes more



the reverse osmosis system is blocked.

Allow the storage tank on the reverse

usage.

If the issue concerning water pressure

from reverse osmosis remains, call a

All installations must be in accordance

with local plumbing code requirements.

What You Will Need

.

Copper Tubing,

diameter, to connect the refrigerator to
the water supply. Be sure both ends of

To determine how
much tubing you need:
measure the distance
from the water valve on the back of the
refrigerator to the water supply pipe.
Then, add 8 feet (2.4 m).

(about 8 feet [2.4 m] coiled into three
turns of about 10 in. [25 cm] diameter)
to allow the refrigerator to move out
from the wall after installation.

.

Power drill.

.

½ in. (13 mm) or
adjustable wrench.

.

Flat blade and Phillips
head screwdrivers.

.

Two ¼ in. (6.35 mm)
outer diameter compression
nuts and 2 ferrules (sleeves)

the refrigerator water valve.

¼ in. (6.35 mm) outer

.erauqs tuc era gnibut eht

to connect the

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capacity

21 INSTALLATION

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If your existing copper water line

will need an adapter (available at
plumbing supply stores) to connect
the water line
to the
refrigerator OR

with a tube cutter and then use a

Shutoff valve to connect to the cold

water line.

have a water inlet with a minimum
inside diameter of 5/32 in. (4 mm) at
the point of connection to the COLD

valves are included in many water
supply kits.
Before
purchasing,
make sure
a saddle­type valve
complies with your local plumbing
codes.

NOTE

A self-piercing saddle type water valve
should not be used.

22INSTALLATION

Water Line Installation Instructions

WARNING

When using any electrical device (such

as a power drill) during installation, be
sure the device is battery powered,
dou b l e insul a t ed or grounded in a
manner that will prevent the hazard of
electric shock.

used drinking water line.

SHUT OFF THE MAIN WATER SUPPOLE

1

Turn on the nearest faucet to relieve the
pressure on the line.

CHOOSE THE VALVE LOCATION

2

C ho os e a l oc at io n
fo r th e valve that is
easily accessible. It is
be st to co nnect into
the side of a vertical
water pipe. When it is
necessary to connect
into a horizontal water pipe, make the
connection to the top or side, rather

any sediment from the water pipe.

FASTEN THE SHUTOFF VALVE

4

pipe with the pipe clamp.

Pipe Clamp

Sad dl e-Type

Vertical Cold
Water Pipe

NOTE

Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle
valves are illegal and use is not permitted in
Massachusetts. Consult with your licensed
plumber

country

TIGHTEN THE PIPE CLAMP

5

Tighten the clamp screws until the sealing
washer begins to swell.

NOTE:

Pipe Clamp

Clamp Screw

by norms and regulations of your

.

Do not overtighten clamp or

you may crush the tubing.

Washer

Inlet End

ENGLISH

DRILL THE HOLE FOR THE VALVE

3

Drill a 1/4 in. (6.35 mm) hole in
the water pipe using
a sharp bit. Remove
any burrs resulting
f ro m dr il li ng th e
ho le in t he pi p e.
Be c ar ef ul n ot to
allow water to drain into the drill. Failure to
drill a ¼ in. hole may result in reduced ice
production or smaller cubes.

NOTE

The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only
copper tubing (NDA tubing #49595 or #49599)
or Cross Link Polyethylene (PEX) tubing.

.

ROUTE THE TUBING

6

Route the tubing between the cold water
line and the refrigerator.

Route the tubing through a hole drilled in

adjacent base cabinet) as close to the wall
as possible.

.

NOTE

8 feet [2.4 m] coiled into 3 turns of about
10 in. [254 mm] diameter) to allow the
refrigerator to move out from the wall after

installation.

23 INSTALLATION

7

ENGLISH

Saddle-Type

Packing Nut

Outlet Valve

8

9

CONNECT THE TUBING TO THE VALVLE

Place the compression nut and ferrule
(sleeve) for copper tubing onto the end of

valve. Make sure the tubing is fully inserted
into the valve. Tighten the compression nut
securely.

Compression
Nut

Ferrule (sleeve)

FLUSH OUT THE TUBING

Turn the main water

out the tubing until the
water is clear.

the water valve after
a b ou t o ne qu ar t of

CONNECT THE TUBING TO THE
REFRIGERATOR

Before making the connection to

NOTE:

the refrigerator, be sure that the refrigerator
power cord is not plugged into the wall
outlet.

TURN THE WATER ON AT THE

1 0

SHUTOFF VALVE

Tighten any connections that leak.

CAUTION

Check to see if leaks occur at the water line
connections.

PLUG IN THE REFRIGERATOR

1 1

Arrange the coil of tubing so that it does not
vibrate against the back of the refrigerator or
against the wall. Push the refrigerator back
to the wall.

START THE ICEMAKER

1 2

Set the icemaker power switch to the ON
position.

The icemaker will not begin to operate until

it reaches its operating temperature of 15°F
(–9°C) or below. It will then begin operation
automatically if the icemaker power switch
is in the ON (I) position.

a

water valve.

b. Place the compression nut and ferrule (sleeve)

onto the end of the tubing as shown.

c. Insert the end of the copper tubing into the

connection as far as possible. While holding

Tubing Clamp

¼ in. Tubing

¼ in.
Compression
Nut

Ferrule (sleeve)

Refrigerator
Connection

WARNING

Never use old or used hoses, only use
the new hose set proportionate with
the equipment, for a better use and
a better service.

24INSTALLATION

Turning On The Power

Plug in the refrigerator.

1

CAUTION

Connect to a rated power outlet.



the wall outlet and wiring for proper
grounding.



terminal of the power plug.

Leveling and Door Alignment

Leveling

After installing, plug the refrigerator’s power
cord into a 3-prong grounded outlet and push

Your refrigerator has two front leveling legs—
one on the right and one on the left. Adjust the
legs to alter the tilt from front-to-back or side-to­side. If your refrigerator seems unsteady, or you
want the doors to close more easily, adjust the
refrigerator’s tilt using the instructions below:

Turn the leveling leg to the left to raise

1

that side of the refrigerator or to the right
to lower it. It may take several turns of
the leveling leg to adjust the tilt of the
refrigerator.

ENGLISH

NOTE

Open both doors again and check to make

2

sure that they close easily. If the doors do
not close easily, tilt the refrigerator slightly
more to the rear by turning both leveling

o the left. It may take several more

legs t
turns, and you should turn both leveling legs
the same amount.

25 INSTALLATION

Door Alignment

ENGLISH

Identify your Refrigerator Doors alignment type according the accesory included in your owner’s manual.

Door Alignment (Type 1)

Both the left and right refrigerator doors have
an adjustable nut, located on the bottom hinge,
to raise and lower them to align properly. If the
space between your doors is uneven, follow the
instructions below to align the doors evenly:

Use the wrench (included with the Owner’s
Manual) to turn the nut in the door hinge to
adjust the height. To the right to raise or to the
left to lower the height.

Door Alignment (Type 2)

If the spacing between the doors is uneven, follow the
instructions below to align them:

With one hand, lift up the door you want to raise at

1.
middle hinge.

With other hand, use pliers to insert snap ring as

2.
shown.

Insert additional snap rings until the doors are aligned

3.
(Three snap rings are provided per unit).

2

1

26HOW TO USE

HOW TO USE

Before use

Clean the refrigerator.

shipping.

Do not scratch the refrigerator with a sharp object or use a detergent that

tape or adhesive from the refrigerator,.



information on the rear surface of the refrigerator.

Connect the power supply.

Check if the power supply is connected before use.
Read the “Turning On The Power” section.

Turn off the icemaker if the refrigerator is not yet connected to
the water supply. (Ice Maker installed only).

ENGLISH

CAUTION

NOTE

into the grounded electric outlet.
* This is applicable only to certain models.

CAUTION

Running the automatic icemaker before connecting it to the water supply
may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.

Allow your refrigerator to run for at least two to three hours before putting food

cooling.

CAUTION

Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor could remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature lowers.

Open refrigerator doors and freezer drawers to ventilate the interior.

tape from inside the refrigerator and open the refrigerator doors and the freezer
drawers for ventilation.

27 HOW TO USE

Control Pad

ENGLISH

* Depending on the model, some of the following functions may not be available.

Control Pad Features

LED Display Indicator

Control Button

Door

Refrigerator Temperature

Indicates the set temperature of the refrigerator
compartment in Celsius (°C) or Fahrenheit (°F).

Freezer Temperature

Indicates the set temperature of the freezer
compartment in Celsius (°C) or Fahrenheit (°F).

To change the temperature mode from °F to °C
(or vice versa) press and hold the Refrigerator
and Freezer temperature buttons simultaneously

in dicator on the di splay win dow switches
between Celsius and Fahrenheit.

NOTE

The displayed temperature is the target
temperature, and not the actual temperature
of the refrigerator. The actual refrigerator
temperature depends on the food inside the
refrigerator.

Door Alarm

Wh en pow e r is co nne cte d t o th e

refrigerator, the door alarm is initially set
to ON. When you press the
button, the display will change to OFF and

Door Alarm

the

When eithe r the re frigerator or the

freezer door is left open for more than 60
seconds, the alarm tone will sound to let
you know that the door is open.

When you close the door, the door alarm

will stop.

Door

function will deactivate.

Door Alarm

CAUTION

Display Mode (For Store Use Only)

The Display Mode disables all cooling in
the refrigerator and freezer sections to
conserve energy while on display in a retail
store. When activated OFF will display
on the control panel and the display will
remain on for 20 seconds.

To deactivate / activate:

With either refrigerator door opened, press
and hold the Refrigerator and Ice Plus

Ice Plus

This function increases both ice making and
freezing capabilities.

When you touch the

graphic will illuminate in the display and
will continue for 24 hours. The function

You can stop this function manually by

touching the button one more time.

Ice Plus

button, the

The control panel will beep and the

that Display Mode is deactivated. Use the
same procedure to activate Display Mode.

28HOW TO USE

Automatic Icemaker

(Ice Maker installed only).

(Freezer Room)

* Depen d i ng on the mo d e l, so m e of th e

following functions may not be available.

Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce
12 cubes per cycle—approximately 120 cubes
in a 24-hour period, depending on freezer
compartment temperature, room temperature,
number of door openings and other operating
conditions.

It takes about 12 to 24 hours for a newly

installed refrigerator to begin making ice.

The water pressure must be between 20 and



120 psi (0,14 y 0,82 MPa) on models without

to produce the normal amount and size of ice
cubes.

For e i gn su bst a n ces or fr o st on the



ice-detecting sensor can interrupt ice
production. Make sure the sensor area is
clean at all times for proper operation.

Automatic

Shut O

Arm

Turning the Automatic Icemaker
On or Off

icemaker switch to
automatic icemaker, set the switch to ON (I) .

OFF (O)

Power Switch

. To turn on the

ENGLISH

29 HOW TO USE

Automatic Icemaker (continued)

ENGLISH

CAUTION

Th e rst ice pr o duc e d may in clu d e

particles or odor from the water supply
line or the water tank.

Throw away the rst few batches of ice

(about 24 cubes). This is also necessary
if the refrigerator has not been used for a
long time.

Never st ore beverage cans or other

items in the ice bin for the purpose of
rapid cooling. Doing so may damage the
icemaker or the containers may burst.

If discolo red ice is dispensed, check

the water lter and water supply. If the
problem continues, contact a qualied
service center. Do not use the ice or
water until the problem is corrected.

Be sure nothing interferes with the sweep

of the automatic shut o arm.

It is normal for some cubes to be stuck

together.

If ice is not used frequently, old ice cubes

wi ll become cloudy, ta ste stale, and
shrink.

Never use thin crystal glass or crockery to

collect ice. Such containers may chip or
break resulting in glass fragments in the
ice.

When You Should Turn the
Icemaker Off

When the water supply will be shut o

for several hours.

When the ice bin is removed for more

than one or two minutes.

When the refrigerator will not be used for

several days.

NOTE

The ice bin should be emptied when the
icemaker on/o switch is turned to the
position.

Normal Sounds You May Hear

The icemaker water valve will buzz as the

icemaker lls with water. If the power
switch is in the ON (I) position, it will buzz
even if it has not yet been hooked up
to water. To stop the buzzing, move the
power switch to OFF (O).

NOTE

Keeping the power switch in the ON (I)
position before the water line is connected
can damage the icemaker.

You will hear the sound of cubes dropping

into the bin and water running in the
pipes as the icemaker rells.

OFF

Preparing For Vacation

Set the icemaker power switch to OFF (O) and
shut o the water supply to the refrigerator.

NOTE

The ice bin should be emptied anytime the
icemaker on/o switch is turned to the OFF
(O) position.

If the ambient temperature will drop below
freezing, have a qual ied technician drain
the water supply system to prevent serious
property damage due to ooding caused by
ruptured water lines or connections.

30HOW TO USE

Storing Food

Food Preservation Location

Store your food in the optimal space to enjoy the freshest taste.

Vegetable storage
(Crispers)

Preserve vegetables
and fruit.

Ice bin

Stores ice.
(Ice Maker
installed only)

Durabase

Largest storage space in
the freezer.

®

CAUTION

ENGLISH

Dairy product bin

(In some models)

Adjustable refrigerator
shelf (Half of full type)

Adjustable shelves to
meet your individual
storage needs.

Modular door bin

Store dr inks such as
juice and soda, as well

as seasonin g s , salad
dre ss i ng s an d ot h er
food items.

Pantry Drawer

Provides storage space
for large party trays, deli
items and beverages.

.

Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.

.

Wash food before storing it in the refrigerator. If necessary, rinse and thoroughly pat dry vegetables
and fruit to remove obvious soil, juice, or blemished areas, and wipe down food packaging to prevent
adjacent foods from being contaminated.

.

If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of

clean cloth or a paper towel.

.

If the refrigerator door or freezer drawer is opened too often, warm air may penetrate the
refrigerator and raise its temperature. This can increase the running costs of the unit.

NOTE

.

If you are leaving home for a short period of time, like a short vacation, the refrigerator should
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the
freezer.

.

unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing
in the refrigerator.

31 HOW TO USE

Food Storage Tips

ENGLISH

* The following tips may not be applicable
depending on the model.

Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
not ed. This preve n t s fo o d odor and ta ste
transfer throughout the refrigerator. For dated
products, check date code to ensure freshness.

Food How To

Butter or
Margarine

Cheese

Milk

Eggs

Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply, wrap
in freezer packaging and freeze.

Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.

Wipe milk cartons. For coldest
milk, place containers on an
interior shelf.

Store in original carton on
interior shelf, not on door shelf.

Storing Frozen Food

NOTE

Check a freezer guide or a reliable cookbook
for further information about preparing food
for freezing or food storage times.

Freezing

Your freezer wi ll not qu ick-freeze a large
quantity of food. Do not put more unfrozen food
into the freezer than will freeze within 24 hours
(no more than 2 to 3 lbs. of food per cubic foot
of freezer space). Leave enough space in the
freezer for air to circulate around packages. Be
careful to leave enough room at the front so the
door can close tightly.

Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package
that moisture in the food and air inside the
package have condensed, creating ice crystals.

are normal. This simply means

Fruit

Leafy
Vegetables

Vegetables
with skins
(carrots,
peppers)

Fish

Leftovers

Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in
a completely closed paper bag
on a refrigerator shelf.

Remove store wrapping and

discolored areas. Wash in cold
water and drain. Place in plastic
bag or plastic container and
store in crisper.

Place in plastic bags or plastic
container and store in crisper.

Store
freezer section if they are not being
consumed the same day of purchase
It is recommended to consume

day purchased.

Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.

NOTE

Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.

32HOW TO USE

Storing Frozen Food (continued)

Packaging

Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or
out. If it does, you could have food odor and
taste transfer throughout the refrigerator and
could also dry out frozen food.

Packaging recommendations:

.

Rigid plastic containers with tight-tting
lids

.

Straight-sided canning/freezing jars

.

Heavy-duty aluminum foil

.

Plastic-coated paper

.

Non-permeable plastic wraps

.

Specied freezer-grade self-sealing plastic
bags

Follow package or container instructions for
proper freezing methods.

Humidity Controlled Crisper
and Glide’N’Serve

Humidity Controlled Crisper

* Depending on the model, some of the

following functions may not be available.

The crispers provide fresher tasting fruit
and vegetables by letting you easily control
humidity inside the drawer.

You can control the amount of humidity in the
moisture-sealed crispers by adjusting the control
to any setting between

.

Vegetable

best storage of fresh, leafy vegetables.

.

Fruit

best storage of fruit.

keeps moist air in the crisper for

lets moist air out of the crisper for

Vegetable

and

Fruit Vegetable

Fruit.

ENGLISH

Do not use

.

Bread wrappers

.

Non-polyethylene plastic containers

.

Containers without tight lids

.

Wax paper or wax-coated freezer wrap

.

Thin, semi-permeable wrap

FruitVegetable

Glide’N’Serve

This drawer can be used for large party trays,
deli items and beverages. (This drawer should
not be used for vegetables that require high
humidity.)

33 HOW TO USE

Detaching and Assembling the

ENGLISH

Storage Bins

Glide’N’Serve and Humidity
Controlled Crisper

To remove the Humidity Controlled Crisper and
the Glide’N’Serve, pull out the Crisper
Glide’N’Serve
up, and pull straight out.

To install, slightly tilt up the front, insert the
drawer into the frame and push it back into
place.

to full extension, lift the front

and

To Remove the Glass

(Pantry drawer not shown for clarity)

Lift up the glass under the crisper cover, and
pull up and out.

Door Bins

The door bins are removable for easy cleaning
and adjustment.

To remove the bin, simply lift the bin up and

1

pull straight out.

To replace the bin, slide it in above the

2

desired support and push down until it
snaps into place.

NOTE

Some bins may vary in appearance and will
only t in one location.

CAUTION

Do not apply excessive force while

detaching or assembling the storage
bins.

Do not use the dishwasher to clean the

storage bins and shelves.

Regularly detach and wash the storage

bins and shelves; they can become
easily contaminated by the food.

34HOW TO USE

Adjusting the Refrigerator
Shelves

The shelves in your refrigerator are adjustable to
meet your individual storage needs. Your model
may have full or split shelves.

want easier. Doing so will also reduce the
amount of time the refrigerator door is open
which will save energy.

Detaching the Shelf

Tilt up the front of the shelf and then lift the
shelf straight up. Pull the shelf out.

CAUTION

Do no t cl ean gl as s she lv es w it h

war m w a te r wh i le th ey ar e c ol d.
Sh e lv es m ay b re ak if exp os ed to
sudden temperature changes or impact.

Glass shelves are heavy. Use special

care when removing them.

How to remove the full-width shelf

Lift the rear of the shelf and pull it out.

ENGLISH

Assembling the Shelf

Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height. Then,
lower the front of the shelf so that the hooks
drop into the slots.

CAUTION

Make sure that shelves are level from one
side to the other. Failure to do so may
result in the shelf falling or spilling food.

The full-width shelf placement

Slide the shelf in the guides until it stops

35 MAINTENANCE

MAINTENANCE

ENGLISH

Cleaning

Both the refrigerator and freezer sections defrost automatically; however, clean both sections

about once a month to prevent odors.
Wipe up spills immediately.
Always unplug the refrigeration before cleaning.

General Cleaning Tips

Unplug refrigerator or disconnect power.
Remove all removable parts, such as

shelves, crispers, etc.
Use a clean sponge or soft cloth and a

mild detergent in warm water. Do not

use abrasive or harsh cleaners.
Hand wash, rinse and dry all surfaces

thoroughly.

Exterior

Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least twice
a year using appliance wax (or auto paste wax).
Apply wax with a clean, soft cloth.

For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.

CAUTION

Do not use a rough cloth or sponge

when cleaning the interior and exterior
of the refrigerator.

Do not place your hand on the bottom

surface of the refrigerator when opening
and closing.

Inside Walls (allow freezer to warm up so
the cloth will not stick)

To help remove odors, you can wash the inside
of the refrigerator with a mixture of baking soda
and warm water. Mix 2 tablespoons of baking
soda to 1 quart of water (26 g soda to 1 liter
water.) Be sure the baking soda is completely
dissolved so it does not scratch the surfaces of
the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use window

material.

Condenser Coils

Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.

WARNING

WARNING

In case of replacement, the new lamp should

LIGHT (LED) REPLACEMENT

Note: Do not remove the LED, it is only to be

36SMART DIAGNOSIS

SMART DIAGNOSIS

Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service
center. This gives you the capability of speaking
directly to our trained specialists. The specialist
records the data transmitted from your machine
and uses it to analyze the issue, providing a fast
and

If you experience problems with your refrigerator,
call 1-800-243-0000 in USA (1-888-542-2623
in Canada). Only use the Smart Diagnosis feature
when instructed to do so by the LG call center
agent. The transmission sounds that you will hear
are normal and sound similar to a fax machine.

TM

Smart Diagnosis
your refrigerator is connected to power. If
your refrigerator is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis.

cannot be activated unless

TM

Using Smart Diagnosis

TM

TM

Press and hold the Freezer button for three

3

seconds while continuing to hold your
phone to the speaker .

After you hear three beeps, release the

4

Freezer button.

Keep the phone in place until the tone

5

transmission has
3 seconds, and the disp lay will count

down the time. Once the countdown is
over and the tones have stopped, resume
your conversation with the specialist, who
will then be able to assist you in using the
information transmitted for analysis.

(Some models).

nished. This takes about

ENGLISH

First, call 1-800-243-0000 (1-888-542-2623 in
USA & Canada). Only use the Smart Diagnosis
feature when instructed to do so by the LG call
center agent.

Open the refrigerator door.

1

Hold the mouthpiece of your phone in front

2

of the speaker that is located on the right
side of the control pad, when instructed to
do so by the call center.

NOTE

TM

For best results, do not move the phone

while the tones are being transmitted.

If the call center agent is not able to

get an accurate recording of the data,
you may be asked to try again.

NOTE

Call quality di



a

ect the function.

Use the home telephone for better

communication performance, resulting
in better service.

Bad call quality may result in poor data

transmission from your phone to the
machine, which could cause Smart
Diagnosis

erences by region may

TM

to malfunction. .

37 TROUBLESHOOTING

TROUBLESHOOTING

ENGLISH

Review the Troubleshooting section before calling for service;
doing so will save you both time and money.

Problem

Refrigerator
and Freezer
section are not
cooling.

Cooling
System runs
too much.

Possible causes

The refrigerator control is
set to OFF (some models).

Refrigerator is in the defrost
cycle.

Refrigerator was recently
installed.

Refrigerator was recently
relocated.

Refrigerator is replacing an
older model.

Refrigerator was recently
plugged in or power
restored.

The door is opened often or
a large amount of food / hot
food was added.

Solutions

Turn the control ON. Refer to the Setting the
Controls section for proper temperature settings.

During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes

restored once the defrost cycle has completed.

It may take up to 24 hours for each compartment
to reach the desired temperature.

If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.

Modern refrigerators require more operating

technology.

The refrigerator will take up to 24 hours to cool
completely.

Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer
in order to cool the refrigerator back down. In
order to conserve energy, try to get everything
you need out of the refrigerator at once, keep food

Doors are not closed
completely.

Refrigerator is installed in a
hot location.

Condenser / back cover is
clogged.

as soon as the food is removed. (Refer to the Food

Storage Guide.)

Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely
or pop open section in Troubleshooting.

The compressor will run longer under warm
conditions. At normal room temperatures 70°F (21 °C)
expect your compressor to run about 40% to 80%
of the time. Under warmer conditions, expect it to
run even more often. The refrigerator should not
be operated above 110°F (43 °C).

Use a vacuum cleaner with an attachment to clean
the condenser cover and vents. Do not remove the
panel covering the condenser coil area.

38TROUBLESHOOTING

Problem

Refrigerator or
Freezer section
is too warm.

Possible causes

Refrigerator was recently
installed.

The air vents are blocked.
Cold air circulates from the
freezer to the fresh food
section and back again
through air vents in the wall
dividing the two sections.

Doors are opened often or
for long periods of time.

Unit is installed in a hot
location.

A large amount of food
or hot food was added to
either compartment.

Doors not closed correctly. See the Doors will not close correctly or pop open

It may take up to 24 hours for each compartment
to reach the desired temperature.

Locate air vents by using your hand to sense

section.)

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen

door openings.

The refrigerator should not be operated in
temperatures above 110°F (43 °C).

Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the

section in Parts & Features Troubleshooting.

Solutions

ENGLISH

Temperature control is not
set correctly.

Defrost cycle has recently
completed.

If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and

once the defrost cycle has completed.

39 TROUBLESHOOTING

ENGLISH

Interior
moisture
buildup.

Problem

Possible causes

Doors are opened often or
for long periods of time.

Doors not closed correctly. See the Doors will not close correctly section in

Weather is humid. Humid weather allows additional moisture to enter

Defrost cycle recently
completed.

Food is not packaged
correctly.

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen

door openings.

the Troubleshooting section.

the compartments when the doors are opened
leading to condensation or frost. Maintaining a
reasonable level of humidity in the home will help
to control the amount of moisture that can enter
the compartments.

During the defrost cycle, the temperature of each
compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and

restored once the defrost cycle has completed.

Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.

Solutions

Food is
freezing in the
refrigerator
compartment.

Frost or ice
crystals form
on frozen food
(outside of
package).

Refrigerator or
Freezer section
is too cold.

Food with high water content
was placed near an air vent.

Refrigerator temperature
control is set incorrectly.

Refrigerator is installed in a
cold location.

Door is opened frequently
or for long periods of time.

Door is not closing properly. Refer to the Doors will not close correctly or pop

Incorrect temperature
control settings.

Rearrange items with high water content away
from air vents.

If the temperature is too cold, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

When the refrigerator is operated in temperatures
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be
operated in temperatures below 55°F (13°C).

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.

duration of door openings.

open section in the Troubleshooting section.

If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section
for more information.

40TROUBLESHOOTING

Problem

Frost or
ice crystals
on frozen
food (inside
of sealed
package).

Icemaker is not
making enough
ice. (Ice Maker
installed only).

Possible causes

Condensation from food
with a high water content
has frozen inside of the
food package.

Food has been left in the
freezer for a long period of
time.

Demand exceeds ice
storage capacity.

House water supply is not
connected, valve is not
turned on fully, or valve is
clogged.

exhausted. • Approximately every six months.

Low house water supply
pressure.

This is normal for food items with a high water
content.

Do not store food items with high water content in
the freezer for a long period of time.

The icemaker will produce approximately 70-210
cubes in a 24 hour period.

Connect the refrigerator to a cold water supply

valve fully open.

If the problem persists, it may be necessary to
contact a plumber.

•

• When the water dispenser output decreases.

• When the ice cubes are smaller than normal.

The water pressure must be between 20 and 120
psi (0,14 y 0,82 MPa) on models without a water

Solutions

ENGLISH

If the problem persists, it may be necessary to
contact a plumber.

system is used. the water pressure below the minimum amount

and result in icemaker issues. (Refer to Water
Pressure section.)

Tubing connecting
refrigerator to house supply
valve is kinked.

Doors are opened often or
for long periods of time.

Doors are not closed
completely.

The temperature setting for
the freezer is too warm.

The tubing can kink when the refrigerator is
moved during installation or cleaning resulting in

supply line and arrange it to prevent future kinks.

If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent
the unit from maintaining the set temperature.
Lowering the refrigerator temperature can help, as
well as not opening the doors as frequently.

If the doors are not properly closed, ice production

completely or pop open section in Parts &
Features Troubleshooting for more information.

The recommended temperature for the freezer
compartment for normal ice production is 0°F (–18 °C).
If the freezer temperature is warmer, ice production

41 TROUBLESHOOTING

ENGLISH

Icemaker is not
making enough
ice (continued).
(Ice Maker
installed only).

Problem

Possible causes

Refrigerator was recently
installed or icemaker
recently connected.

The ice detecting sensor is
obstructed.

The refrigerator is not
connected to a water

valve is not turned on.

sensor) obstructed. arm, make sure that the arm moves freely. If

Reverse osmosis water

connected to your cold
water supply.

It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice.

that it is in the ON (I) position.

Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.

Connect the refrigerator to the water supply and

your icemaker is equipped with the electronic ice

path between the two sensors.

the water pressure below the minimum amount
and result in icemaker issues. (Refer to the Water
Pressure section.)

Solutions

Ice has bad
taste or odor.
(Ice Maker
installed only).

Icemaker is
making too
much ice.
(Ice Maker
installed only).

Water supply contains
minerals such as sulfur.

Icemaker was recently
installed.

The food has not been
stored properly in either
compartment.

The interior of the
refrigerator needs to be
cleaned.

The ice storage bin needs
to be cleaned.

sensor) is obstructed

taste and odor problems. NOTE: In some cases,

to remove all minerals/odor/taste in all water
supplies.

Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.

Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.

See the Care and Cleaning section for more
information.

Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.

Empty the ice bin. If your icemaker is equipped

moves freely. If your icemaker is equipped with

there is a clear path between the two sensors.

proper operation.

42TROUBLESHOOTING

Problem

Clicking The defrost control will click when

the automatic defrost cycle begins
and ends. The thermostat control
(or refrigerator control on some
models) will also click when cycling

Rattling Rattling noises may come from the

on the back of the unit, or items
stored on top of or around the
refrigerator.

Refrigerator is not resting solidly on

Refrigerator with linear compressor
was jarred while running.

Whooshing Evaporator fan motor is circulating

air through the refrigerator and
freezer compartments.

Air is being forced over the
condenser by the condenser fan.

Possible causes

Solutions

Normal Operation

Normal Operation

Floor is weak or uneven or leveling
legs need to be adjusted. See the Door
Alignment section.

Normal Operation

Normal Operation

Normal Operation

ENGLISH

cooling system.

Popping Contraction and expansion of the

inside walls due to changes in
temperature.

Sizzling Water dripping on the defrost heater

during a defrost cycle.

Vibrating If the side or back of the

refrigerator is touching a cabinet or
wall, some of the normal vibrations
may make an audible sound.

Dripping Water running into the drain pan

during the defrost cycle.

Pulsating or
High-Pitched
Sound

Your refrigerator is designed to run

items at the desired temperature.

cause your new refrigerator to run
longer than your old one, but it is still

models. While the refrigerator
is running, it is normal to hear a
pulsating or high-pitched sound.

Normal Operation

Normal Operation

Normal Operation

To eliminate the noise, make sure that the
sides and back cannot vibrate against any
wall or cabinet.

Normal Operation

Normal Operation

43 TROUBLESHOOTING

ENGLISH

Doors will not
close correctly
or pop open.

Doors are

open.

Refrigerator
wobbles
or seems
unstable.

Problem

Possible causes

Food packages are blocking
the door open.

Ice bin, crisper cover, pans,
shelves, door bins, or
baskets are out of position.

The doors were removed
during product installation
and not properly replaced.

Refrigerator is not leveled
properly.

The gaskets are dirty or
sticky.

Door was recently closed. When you open the door, warmer air enters the

Leveling legs are not
adjusted properly.

Floor is not level. It may be necessary to add shims under the

Rearrange food containers to clear the door and
door shelves.

Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.

Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.

See Door Alignment in the Refrigeration
Installation section to level refrigerator.

Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.

refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.

Refer to the Leveling and Door Alignment section.

leveling legs or rollers to complete installation.

Solutions

Lights do not
work.

Refrigerator
has an unusual
odor.

The interior of
the refrigerator
is covered with
dust or soot.

LED interior lighting failure. The refrigerator compartment lamp is LED interior

lighting, and service should be performed by

Replacement section.

The Air Filter may need to
be set to the MAX setting
or replaced.

The refrigerator is located

candle.

Set the Air Filter to the MAX setting. If the odor

need to be replaced. See the Replacing the Air
Filter section for replacement instructions.

Make sure that the refrigerator is not located

candle.

44WARRANTY

LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

LG ELECTRONICS U.S.A., INC.

Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during

the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to
the original retail purchaser of the product and applies only when purchased and used within the United States including
U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.

WARRANTY PERIOD

Sealed System

Refrigerator

(Condenser, Dryer, Connecting Tube, Refrigerant and

Linear Compressor

Evaporator)

One (1) year from the date
of original retail purchase.

One (1) year from the date
of original retail purchase.

Seven (7) years from
the date of original retail

Ten (10) years from the date of
original retail purchase.

purchase.

Parts and Labor
(internal/functional parts
only)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion
or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from
state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, install, or repair the

product; instruct the customer on operation of the
product; repair or replace fuses or correct wiring or
plumbing, or correction of unauthorized repairs/
installation.

2. Failure of product to perform during power failures and

interruptions or inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen

water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.

4. Damage resulting from operating the product in a

corrosive atmosphere or contrary to the instructions
outlined in the product owner’s manual.

5. Damage to the product caused by accidents, pests and

vermin, lightning, wind, fire, floods, or acts of God.

6. Damage resulting from misuse, abuse, improper

installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.

7. Damage or failure caused by unauthorized modification

or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not
properly installed.

8. Damage or failure caused by incorrect electrical current,

voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable
cleaning products that are not approved by LG.

Parts and Labor Parts only

(Consumer will be charged
for labor)

9. Damage caused by transportation and handling,

10. Damage or missing items to any display, open box,

11. Products with original serial numbers that have been

12. Increases in utility costs and additional utility

13. Replacement of light bulbs, filters, or any consumable

14. Repairs when your product is used in other than normal

15. Costs associated with removal of your product from your

16. The removal and reinstallation of the product if it is

17. Shelves, door bins, drawers, handles, accessories, and

Part only
(Consumer will be charged for
labor)

including scratches, dents, chips, and/or other damage
to the finish of your product, unless such damage
results from defects in materials or workmanship and
is reported within one (1) week of delivery.

discounted, or refurbished product.

removed, altered, or can not be readily determined.
Model and Serial numbers, along with original retail
sales receipt, are required for warranty validation.

expenses.

parts.

and usual household use (e.g. commercial use, offices,
and recreational facilities) or contrary to the instructions
outlined in the product owner’s manual.

home for repairs.

installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including LG’s owner’s and installation manuals.

other parts besides those that were originally included
with this particular model.

ENGLISH

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance,

Write your warranty information below:
please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and

Product Registration Information:
select the appropriate option from the menu, or visit our website
at www.lg.com
Or by mail: LG Customer Information Center:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama

Model:

Serial Number:

Date of Purchase:
35813
ATTN: CIC

45

WARRANTY

ENGLISH

WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during

the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail
purchase.
This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG
Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

One (1) year from the date of
original retail purchase.

Parts and Labor
(internal/functional parts
only)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
LG Authorized Service Center warranties their repair work for thirty (30) days.
LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED
ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE
PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON
LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY
OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION
IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR
DISTRIBUT
LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR
OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights. You may have other rights which may vary
from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of
this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, install, or repair the product;

2. Failure of product to perform during power failures and

3. Damage caused by leaky or broken water pipes, frozen water

4. Damage resulting from operating the product in a corrosive

5. Damage to the product caused by accidents, pests and vermin,

6. Damage resulting from misuse, abuse, improper installation,

7. Damage or failure caused by unauthorized modification or

8. Damage or failure caused by incorrect electrical current, voltage,

For complete warranty details and
customer assistance, please call or visit
our website: Call 1-888-542-2623 (24 hours

a day, 365 days a year) and select the
appropriate option from the menu, or visit our
website at www.lg.com

LG REFRIGERATOR LIMITED WARRANTY - Canada

LG ELECTRONICS CANADA, INC.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified,

the warranty will begin sixty (60) days from the date of manufacture)

Sealed System

Refrigerator/Freezer

(Condenser, Dryer, Connecting Tube, Refrigerant and

Linear Compressor

Evaporator)

One (1) year from the date
of original retail purchase.

Parts and Labor Parts only

Seven (7) years from the date
of original retail purchase.

(Consumer will be charged
for labor)

Ten (10) years from the date of
original retail purchase.

Part only
(Consumer will be charged for
labor)

OR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES,

instruct the cus
replace fuses or correct wiring or plumbing, or correction of
unauthorized repairs/installation.

interruptions or inadequate electrical service.

pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.

atmosphere or contrary to the instructions outlined in the
product owner’s manual.

lightning, wind, fire, floods, or acts of God.

repair, or maint
approved or specified by LG.

alteration, or if it is used for other than the intended purpose, or
any water leakage where the unit was not properly installed.

or plumbing codes, commercial or industrial use, or use of
accessories, components, or consumable cleaning products that
are not approved by LG.

tomer on operation of the product; repair or

enance. Improper repair includes use of parts not

9. Damage caused by transportation and handling, including

scratches, dents, chips, and/or other damage to the finish
of your product, unless such damage results from defects in
materials or workmanship and is reported within one (1) week of
delivery.

10. Damage or missing items to any display, open box, discounted,

or refurbished product

11. Products with original serial numbers that have been removed,

altered, or can not be readily determined. Model and Serial

numbers, along with original retail sales receipt, are required for
warranty validation.

12. Increases in utility costs and additional utility expenses.

13. Replacement of light bulbs, filters, or any consumable parts.

14. Repairs when your product is used in other than normal

and usual household use (e.g. commercial use, offices, and
recreational facilities) or contrary to the instructions outlined in
the product owner’s manual.

15. Costs associated with removal of your product from your home

for repairs.

16. The removal and reinstallation of the product if it is installed in

an inaccessible location or is not installed in accordance with
published installation ins
installation manuals.

17. Shelves, door bins, drawers, handles, accessories, and other

parts besides those that were originally included with this
particular model.

.

tructions, including LG’s owner’s and

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

Write your warranty information below:

Product Registration Information:

Model:
Serial Number:
Date of Purchase:

LG Customer Information Center

For inquiries or comments,

visit www.lg.com or call:

1-800-243-0000

USA, Consumer User

1-888-865-3026
1-888-542-2623

USA, Commercial User

CANADA

Register your product Online!

www.lg.com