LG LFC20770SB User Manual

OWNER’S MANUAL

BOTTOM FREEZER
REFRIGERATOR

Please read this manual carefully before operating
your set and retain it for future reference.

ENGLISH ESPAÑOL

MANUAL DE USUARIO

REFRIGERADOR
CON CONGELADOR INFERIOR

Lea detenidamente este manual antes
de empezar a utilizar el refrigerador y guárdelo
como referencia para el futuro.

Model Name/Nombre de Modelo **=color number/número de color

LFC20770**
LFC20786**
GM-B208J*CP
GM-B209F*

P/No. MFL67417306

www.lg.com

WARRANTY

LG ELECTRONICS U.S.A., INC.

LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during
the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to
the original retail purchaser of the product and applies only when purchased and used within the United States including
U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.

Refrigerator/Freezer Sealed System (Compressor, Condenser, and Evaporator only)

One (1) year from the date of original
retail purchase

Parts and Labor
(internal/functional parts only)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,

whichever is greater.
Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion

state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, install, or repair the

product; instruct the customer on operation of the
product; repair or replace fuses or correct wiring or
plumbing, or correction of unauthorized repairs/
installation.

2. Failure of product to perform during power failures and

interruptions or inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen

water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.

4. Damage resulting from operating the product in a

corrosive atmosphere or contrary to the instructions

outlined in the product owner’s manual.

5. Damage to the product caused by accidents, pests and

6. Damage resulting from misuse, abuse, improper

installation, repair, or maintenance. Improper repair

7.

or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not
properly installed.

8. Damage or failure caused by incorrect electrical current,

voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable
cleaning products that are not approved by LG.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance,

please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and
select the appropriate option from the menu, or visit our website
at www.lg.com
Or by mail: LG Customer Information Center:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama
35813
ATTN: CIC

One (1) year from the date of original
retail purchase

Parts and Labor Parts only

Seven (7) years from the date of
original retail purchase

(Consumer will be charged for labor).

9. Damage caused by transportation and handling,

including scratches, dents, chips, and/or other damage

results from defects in materials or workmanship and
is reported within one (1) week of delivery (Call: 1-800­243-0000).

10. Damage or missing items to any display, open box,

discounted, or refurbished product.

11. Products with original serial numbers that have been

removed, altered, or can not be readily determined.
Model and Serial numbers, along with original retail
sales receipt, are required for warranty validation.

12. Increases in utility costs and additional utility

expenses.

13.

parts.

14. Repairs when your product is used in other than normal

and recreational facilities) or contrary to the instructions
outlined in the product owner’s manual.

15. Costs associated with removal of your product from your

home for repairs.

16. The removal and reinstallation of the product if it is

installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including LG’s owner’s and installation manuals.

17. Shelves, door bins, drawers, handles, accessories, and

other parts besides those that were originally included
with this particular model.

Write your warranty information below:

Product Registration Information:

Model:
Serial Number:
Date of Purchase:

1

WARRANTY

LG ELECTRONICS CANADA, INC.

LG REFRIGERATOR LIMITED WARRANTY - Canada

WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during

the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail
purchase.
This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG
Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

will begin sixty (60) days from the date of manufacture).

Refrigerator/Freezer

One (1) year from the date of original
retail purchase

Parts and Labor
(internal/functional parts only)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.

LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED
ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE
PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON
LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY
OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION
IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFA CTURER OR
DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES,
LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR

from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied

this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, install, or repair the product;

instruct the customer on operation of the product; repair or
replace fuses or correct wiring or plumbing, or correction of
unauthorized repairs/installation.

2. Failure of product to perform during power failures and

interruptions or inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen water

pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.

4. Damage resulting from operating the product in a corrosive

atmosphere or contrary to the instructions outlined in the
product owner’s manual.

5. Damage to the product caused by accidents, pests and vermin,

6. Damage resulting from misuse, abuse, improper installation,

repair, or maintenance. Improper repair includes use of parts not

7.

alteration, or if it is used for other than the intended purpose, or
any water leakage where the unit was not properly installed.

8. Damage or failure caused by incorrect electrical current, voltage,

or plumbing codes, commercial or industrial use, or use of
accessories, components, or consumable cleaning products that
are not approved by LG.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

For complete warranty details and
customer assistance, please call or visit
our website: Call 1-888-542-2623 (24 hours

a day, 365 days a year) and select the
appropriate option from the menu, or visit our
website at www.lg.com

Sealed System (Compressor, Condenser, and Evaporator only)

One (1) year from the date of original
retail purchase

Parts and Labor Parts only

9. Damage caused by transportation and handling, including

of your product, unless such damage results from defects in
materials or workmanship and is reported within one (1) week of
delivery (Call: 1-800-243-0000).

10. Damage or missing items to any display, open box, discounted,

or refurbished product.

11. Products with original serial numbers that have been removed,

altered, or can not be readily determined. Model and Serial
numbers, along with original retail sales receipt, are required for
warranty validation.

12. Increases in utility costs and additional utility expenses.

13. Replacement o

14. Repairs when your product is used in other than normal

recreational facilities) or contrary to the instructions outlined in
the product owner’s manual.

15. Costs associated with removal of your product from your home

for repairs.

16. The removal and reinstallation of the product if it is installed in

an inaccessible location or is not installed in accordance with
published installation instructions, including LG’s owner’s and
installation manuals.

17. Shelves, door bins, drawers, handles, accessories, and other

parts besides those that were originally included with this
particular model.

Write your warranty information below:

Product Registration Information:

Model:
Serial Number:
Date of Purchase:

Seven (7) years from the date of
original retail purchase

(Consumer will be charged for labor).

2

GARANTÍA

LG ELECTRONICS U.S.A., INC.

FRIGORÍFICO LG GARANTÍA LIMITADA - U.S.A.

doméstico normal durante el período de garantía descrito a continuación, LG, a su criterio, reparará o reemplazará el
producto. Esta garantía limitada es sólo válida para el comprador original del producto y se aplicará sólo cuando la compra
y el uso se haya realizado dentro de los Estados Unidos, incluyendo los territorios de EE.UU. Para solicitar un servicio
cubierto por esta garantía limitada, será necesario presentar el comprobante de compra original.

PERIODO DE GARANTIA

(Compresor, Consensador, y Evaporador solamente)

Un (1) año a partir de la fecha
original de compra.

Piezas y mano de obra

(sólo piezas internas/funcionales)

Ruidos asociados con operaciones y fallas normales encontradas en las instruccionesde uso y cuidado y las guias de instalacion u
operacion de la unidad en un ambiente inapropiado no seran cubiertas bajo esta garantia.

Los productos y piezas reemplazados están garantizados por la parte que reste del período original de la garantía o por noventa
(90) días, el período que sea más largo de los dos.
Los productos y piezas reemplazados pueden ser nuevos o reacondicionados.
ESTA GARANTÍA SUSTITUYE A CUALQUIER OTRA GARANTÍA, EXPRESA O IMPLÍCITA, INCLUYENDO, SIN LIMITACIONES,
CUALQUIER GARANTÍA DE COMERCIABILIDAD O ADECUACIÓN A UN FIN PARTICULAR. HASTA EL EXTREMO PERMITIDO

POR LA LEY PARA UNA GARANTÍA IMPLÍCITA, LA DURACIÓN SE LIMITA AL PERIODO DE GARANTÍA EXPRESA INDICADO
ANTERIORMENTE. NI EL FABRICANTE NI EL DISTRIBUIDOR DE EE.UU. SERÁN RESPONSABLES DE CUALQUIER DAÑO
EXTRAORDINARIO POR MOTIVOS AJENOS, INDIRECTOS, ESPECIALES, O DAÑOS PUNITIVOS DE CUALQUIER NATURALEZA,
INCLUYENDO SIN LIMITACIONES, PÉRDIDAS DE BENEFICIOS, O CUALQUIER OTRO DAÑO YA SEA MENCIONADO EN EL
CONTRATO, ACUERDO, O CUALQUIER OTRO SUPUESTO. Algunos estados no permiten la exclusión o limitación de daños
extraordinarios o ajenos o limitaciones sobre la duración de una garantía implícita, por lo tanto la exclusión o limitación citada

variarán dependiendo del estado.

ESTA GARANTÍA LIMITADA NO CUBRE:

1. Desplazamientos del servicio para entregar, recoger, instalar

o reparar el producto, instruir al cliente en el funcionamiento
del producto, reparar o reemplazar fusibles o corregir
cableados o fontanería o para realizar correcciones de
reparaciones o instalaciones no autorizadas.

2. Averías de funcionamiento del producto durante cortes

eléctricos e interrupciones del servicio eléctrico.

3. Daños causados por tuberías de agua con fugas o rotas,

tuberías de agua congeladas, conductos de drenaje
bloqueados, suministros de agua inapr
interrumpidos o suministros de aire inadecuados.

4. Daños provocados por un uso del producto en una atmósfera

corrosiva o contraria a las instrucciones enmarcadas en el
manual del propietario del producto.

5. Daños al producto provocados por accidentes, plagas y

parásitos, rayos, viento, fuego, inundaciones o actos de la
Naturaleza.

6. Daños provocados por un uso indebido, abuso, instalación,

reparación o mantenimiento inadecuados. Una reparación

por LG.

7.

no autorizada, o por un uso más allá de su propósito
o cualquier fuga de agua causada por una incorrecta
instalación de la unidad.

8. Daños o fallos prov

eléctrica, voltaje, normativas de fontanería, uso comercial o
industrial, o uso de accesorios, componentes, o productos
de limpieza desechables que no estén aprobados por
LG.

ocados por una incorrecta corriente

Un (1) año a partir de la
fecha original de compra.

Piezas y mano de obra

9. Daño

s provocados por transporte y manipulación,
incluyendo arañazos, limaduras, astillados y/o cualquier
otro daño al acabado de su producto, a menos que tales

daños sean producto de defectos en los materiales o en la
fabricación y sea informado en el plazo de una (1) semana
desde su entrega (Llame al: 1-800- 243-0000).

10. Daños u objetos desaparecidos de cualquier producto de

presentación, con la caja abierta o productos rebajados o
reacondicionados.

11. Productos cuyo número de serie original haya sido retirado

opiados o

alterado o no s
la garantía serán necesarios el recibo
número de serie y el número del modelo.

12. Incrementos de los costes de utilidad y gastos de utilidad

adicionales.

13.

desechable.

14. Reparaciones cuando su producto haya sido usado de forma

diferente al uso doméstico normal ( p.ej. uso comercial, en

enmarcadas en el manual del propietario del producto.

15. Costes asociados a la retirada del producto de su hogar

para reparaciones.

16. La retirada y reinstalación del producto si se encuentra

instalado en un lugarinaccesible o no está instalado de
acuerdo con lo publicado en el manual de instalación del
producto, incluyendo los manuales LG del propietario y de
instalación.

17. Las estanterías, cestas de las puertas, cajones, manillas, y

otras piezas a parte de aquellas que venían incluidas con
este modelo en particular.

El costo de la reparación o sustitución bajo estas circunstancias excluidas será asumido por el cliente.

Para obtener una información más detallada de la garantía y

Escriba la información de su garantía debajo:

asistencia al cliente, Por favor llame o visite nuestra página web:

Llame al 1-800-243-0000 (24 horas al día, 365 días al año) y

Información de registro del producto:

seleccione la opción apropiada del menú o visite nuestra página
web en: www.lg.com
O por correo: Centro de información al cliente LG:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama

Modelo:
Número de serie:
Fecha de la compra:

35813
ATTN: CIC

Siete (7) años a partir de la
fecha original de compra.

Sólo piezas (Se le
cobrará mano de obra al
consumidor)

ea legible con claridad. Para la validación de

de compra original, el

,

3

TABLE OF CONTENTS

Warranty 1-3

English Version 4

Spanish Version 31

Crisper Humidity Control 18
Glide ‘N’ Serve 18
Door Bins 18
Dairy Bin 18
DuraBase 19
Durabase Divider 19
Pull Out Drawer 19

Important Safety Instructions 5-6

Requirements for Ground Connection 6

Parts and Features 7

Refrigerator Installation 8-14

Unpacking 8
Installation 8
Installation of Base Grille 8
How to remove and Install the
Refrigerator Doors 9-12
How to remove and Install Pull-Out Drawer 12-13
Closing and Aligning the doors 14

Using your Refrigerator 15-19

Ensuring Proper Air Circulation 15
Multi Flow 15
Door Alarm 15
Adjusting the Controls 15
Adjusting Control Settings 16
Food Storage Guide 16
Storing Frozen Food 16-17
Refrigerator Section 17-19
Refrigerator Shelves 17

Refrigerator Care and Cleaning 20-21

Refrigerator Cleaning 20
Outside 20
Inside Walls 20
Door Lining & Gaskets 20
Plastic Parts (Covers and Panel) 20
Back Cover 20
Replacing Refrigerator Lights 20
Power Interruptions 21
When Going on Vacation 21
When Moving 21

About the Automatic Ice Maker 22

Connecting the Water Line 23-25

Troubleshooting Guide 26-28

4

IMPORTANT SAFETY INSTRUCTIONS

SAFETY MESSAGES

This manual contains several important safety notices. Always read and obey all of the following safety messages.

This is the safety alert symbol. This symbol is a warning to potential dangers that could cause death, injury
or damage to you, others or the product. All safety messages will follow after this warning symbol and the
word “DANGER”, “CAUTION” or “WARNING”. These words mean:

DANGER

WARNING

CAUTION

All safety messages inform you of potential danger, advise you on how to reduce the risk of injury and tell you what
can occur if the instructions are not followed.

To reduce the risk of fire, electrical shock or personal
injury, the following precaution measures should be
followed:

•NEVER disconnect the refrigerator by pulling the
power cord, always grip the plug firmly and disconnect
it directly from the outlet.

•Immediately repair or replace all faulty or damaged
service cables. Do not use cords that have cracks or
abrasion damage on the length of the cord or on the
plug.

•When moving your refrigerator, take care not to roll
over the electrical cord.

•DO NOT store or use gasoline or other combustible
liquids or vapors in proximity with this or any other
electrical appliance.

•DO NOT permit children to climb, stand or swing from
the doors or shelves of the refrigerator. This can cause
serious injury to them and damage to the product.

•Keep your fingers away from areas in which they
can become caught, such as the doors, hinges and
cabinets. Be careful closing the doors when children
are near.

You may be killed or suffer fatal damage if you do not follow instructions.

You may be killed or seriously injured if you do not follow instructions.

Indicates a potentially hazardous situation which, if not avoided, may result in minor injury
or damage to the product.

WARNING

could explode after freezing and cause damage.

•For your safety, this product should be properly
grounded. Have a qualified professional check the
electrical circuit and outlet to ensure a proper ground
connection.

•Read all instructions before utilizing the product. Utilize
this product only as explicitly expressed in this guide.

•Once the refrigerator is operating, avoid touching cold
surfaces of the freezer with damp or wet hands; the
skin could become adhered to these surfaces.

•In refrigerators with an automatic ice dispenser, avoid
contact with moving parts of the ejector mechanism
or with the heating mechanism that discharges the
cubes. DO NOT place your fingers or hands in the
ice dispenser mechanism while the refrigerator is
connected.

•DO NOT refreeze foods which have already thawed.
The Department of Agriculture of the United States, in
your Bulletin of Home and Gardens No. 69 establishes
that:

“...You can refreeze food that has thawed if they contain
ice crystals or are cold and below 40 °F (4 °C)”.

•Unplug the refrigerator before cleaning or repairing.

NOTE: We strongly recommend that any repair
services be performed by a qualified professional.

•Before replacing a burned-out light bulb, unplug the
refrigerator or shut down the circuit breaker to avoid
contact with a live wire (the bulb could break while
being replaced). NOTE: Setting the control to the OFF
position does not disconnect the power from the light
bulb circuit.

•Do not keep bottles in the freezer compartment, they

KEEP THESE INSTRUCTIONS

“...Ground beef, perishable food or seafood that is
discolored or has an unpleasant odor should not be
frozen or consumed. Consumption of melted ice cream
should also be avoided. If the odor or color of food is
questionable, discard it. The food may be dangerous to
consume”.

“Partial thawing or refreezing reduces the quality of the
food, especially fruit, vegetables and prepared meals.
The quality of red meat is less affected than other foods.
Use refrozen products as soon as possible in order to
maintain their quality”.

5

CAUTION

This appliance is not intended for use by children, persons with physical or mental disabilities, persons with reduced
sensory or mental capacity, or persons with lack of experience or know-how, unless they have supervision or instruction
in relation to the use of the appliance by the person responsible for their safety. Children should be supervised to
assure that they do not play with the appliance.

DANGER: CHILDREN MAY BECOME TRAPPED

Children becoming trapped or suffocated is not
a problem of the past. Discarded and abandoned
refrigerators are a hazard, even if they remain there
“for just a few days”. If you would like to dispose of
your old refrigerator, please follow the instructions
below to prevent any accidents.

BEFORE DISPOSING YOUR REFRIGERATOR
OR FREEZER WHEN NO LONGER IN USE:

• Remove the doors.

• Leave the shelves in place so that children

cannot easily become stuck in them.

CFC DISPOSAL

Your old refrigerator may have a cooling system that
uses CFC’s (chlorofluorocarbons). CFC affects the
stratospheric layer of the ozone.

If you decide to throw out your old refrigerator, ensure
that CFC contaminants are properly disposed of by a
qualified professional. If you intentionally remove the
CFC refrigerant, you could be subject to fines or prison
in accordance with environmental legislation in effect.

REQUIREMENTS FOR GROUND CONNECTION

IMPORTANT: Attentively read the following.

TO CONNECT ELECTRICITY

WARNING

ELECTRICAL SHOCK HAZARD

FOR YOUR PERSONAL SAFETY, this appliance must

be properly grounded. Have a qualified electrician
check your wall outlet to ensure that the plug is
grounded properly.

3 prong
grounding type
wall receptacle

3 prong
grounding Ensure proper
plug ground exists
before use

RECOMMENDED GROUNDING METHOD

Your refrigerator must always be plugged to its own
outlet which is adequately grounded. The energy current
should only be 115 V, 60 Hz, A.C. or 127 V ~ 60 Hz, AC
(according to the National rating) and fused at 15 or 20
A. This provides the best performance and prevents an
overload which could cause a fire from the overheating
of the cables. It is recommended that a separate circuit
be used for this appliance, as well as a receptacle that
cannot be disconnected with a switch.

Do not, under any circumstance, cut or extract the third
prong from the plug.

NOTE: Before installation, cleaning or replacing light

bulbs, you must disconnect the appliance from the
power source. When finished, plug the appliance back in
and adjust the thermostat to the desired position.

USE OF EXTENSION CABLES

We do not recommend the use of extension cables.

However, if you still choose to utilize an extension cable,
it is absolutely necessary that it is listed in the UL (in
the United States) or CSA (in Canada), that it supports
three-pronged plugs and that the electrical current
support a minimum of 15 A and 120 V.

The use of an extension cable will increase the amount
of space needed behind the refrigerator.

WARNING

REPLACING ELECTRICAL CABLE

If the power cord is damaged, it must be replaced by
our service center or qualified LG technician to avoid
any risk.

Do not use an extension cable. It is your responsibility
and obligation to replace two-prong outlets with that of
an adequately grounded three-prong outlet.

6

Drawer Model

A

B

C

PARTS AND FEATURES

D

E

F

G

H

Read this section to familiarize yourself with the parts and features of your new refrigerator.

NOTE: This guide covers different models. Your refrigerator could have some or all of the features and parts listed
below. The location of some of the parts may not correspond to that of your model.

L

K

J

I

Refrigerator Temperature Control

A

Refrigerator Light

B

Shelves

C

Optibin Crisper

D

Keeps fruits and vegetable fresh and crisp

Pantry *

E

Ice Maker *

F

Ice Bin*

G

Durabase

H

Durabase divider

I

Pull Out Drawer

J

Freezer Light

K

Door Racks

L

* On some models

7

REFRIGERATOR INSTALLATION

(5.08 cm) 2”

WARNING

EXCESSIVE WEIGHT HAZARD

Use the assistance of two or more persons to move or
install the refrigerator. Not following these instructions
may cause injury to the back and other parts of the
body.

UNPACKING

Before installing your refrigerator, remove any tape
or temporary stickers. Do not remove any stickers
that feature warnings, the model serial number or the
technical label of the product located on the back of the
refrigerator.

To remove adhesive tape residue, rub it well with your
fingers and a little liquid detergent. Clean with warm
water and let dry.

Do not use sharp instruments, rubbing alcohol, flammable
liquids or abrasive cleaning products to remove the
adhesive tape or glue. These products can damage the
surface of your refrigerator. For more information, see
the section on “Important Safety Instructions”.

The shelves come already installed in their factory
position. Remove the shelves and replace them
according to your spacing needs.

Moving Your Refrigerator:

Your refrigerator is extremely heavy. Make sure you
protect the floor when moving your refrigerator for
cleaning or servicing. Always pull your refrigerator
straight out when moving it. Do not shift from side
to side or “walk” the refrigerator when attempting to
move it as this can cause damage to the floor.

3. Install the refrigerator in an area between 55 °F
(13 °C) and 110 °F (43 °C). If the surrounding temperature

is lower or higher than previously mentioned, it can
adversely affect the unit.

CAUTION: Avoid placing the unit near heat

sources, direct sunlight or humidity.

ONCE INSTALLED

1. Carefully clean your refrigerator and remove and dust

accumulated during shipping.

2. Install accessories such as the ice bin, door racks,

shelves, etc., in their proper places. These are already
packed to prevent any possible damage during
shipping.

3. Leave your refrigerator on for 2 to 3 hours before

storing food inside. Verify that there is a flow of cold air
in the freezer compartment to ensure proper cooling.
Your refrigerator is now ready for use.

WARNING:

•Take care when working with the hinges, base cover
and stops, etc. You may injure yourself.

•DO not place your hands or any tools in the air vents,
the base cover or in the bottom of the refrigerator. This
may cause injury or electrical shock.

INSTALLATION OF BASE GRILLE

Uninstalling or Replacing the Base Grille

1. Remove the 2 screws from the bottom front part of

your refrigerator (see Figure A).

2. Take off the cover.

Figure A

WARNING

EXPLOSION HAZARD

Keep all flammable materials and vapors (such as
gasoline) away from the refrigerator. Not following
these instructions may cause death, explosion or fire

INSTALLATION

1. Avoid placing the unit near heat sources, direct

sunlight, or humidity.

2. To avoid vibration, the unit should be leveled. If needed,

adjust the leveling screws to compensate for an
unleveled floor. The front should be slightly taller than
the rear to ensure that the doors close properly. The
leveling screws can easily be turned by slightly tilting
the front of the refrigerator, turning the leveling screws
clockwise ( ) to raise it and counter-clockwise

( ) to lower it.

Installing the Base Grille

1. Align the bottom cover and place in position. Insert

the 2 screws and twist in place (see Figure B).

Figure B

Keep a Proper Distance from Adjacent
Objects

Please keep the refrigerator at an
adequate distance from other objects.
Insufficient spacing can reduce the
refrigerator’s freezing efficiency and
increase electricity consumption.

8

3/8 in 3/32 in
Hex Socket Wrench Phillips Screwdriver Flat Head Screwdriver Allen Wrench

REFRIGERATOR INSTALLATION

HOW TO REMOVE AND INSTALL THE REFRIGERATOR DOORS

For moving the refrigerator through a house door, it might be necessary to remove refrigerator and freezer door
handles.

IMPORTANT: Before starting, turn off and unplug the refrigerator. Remove all food and the racks from the doors.

TOOLS YOU MIGHT NEED OR USE

10 mm
1/4 in 1/4 in

1. Removing Refrigerator Door
NOTE: The appearance of the handle, hinge and cover hinge might be different. Also the screws quantity used in

cover hinge might vary according to your model specification. THE APPEARANCE VARIATION DOES NOT AFFECT
REMOVING OR INSTALLING DOORS.

Left Door

•With the Phillips screw driver, loose the screw from the
upper lid (1) remove it after that.

1

•With the 10 mm socket wrench, loose the two pins
from the hinge (2) and remove it (3).

2

3

Right Door

• Loose both screws from the upper lid (4) and remove
it.

4

•Unplug the cable harness pulling up the hook located
in the upper part of it (5) and separate both parts of
the harness (6).

Upper view of

the harness

•Place the door with the inner face over the surface so
it won’t scratch.

Front view of

the harness

5

6

9

REFRIGERATOR INSTALLATION

•Loose the grounding screw (7) and the pins (8) located

over the hinge, after, lift the hinge and remove it (9).

8

9

7

•Remove the door and place it over its inner face to

avoid scratching.

2. To install the refrigerator doors

Right Door

• Take the door and place it gently over the pin of the
hinge (1).

1

•Plug the cable harness (5).

5

•Place the hinge lid (6) and install both screws (7). Be
sure the door is correctly assembled.

6

7

Left Door

•Take the left door and place it over the hinge (8).

Pin

•Place the hinge in its original position (2) assembly the
two pins (3) and the ground screw (4).

3

2

4

8

Pin

• Place the hinge in its original position (9) and place
the two screws (10).

10

9

10

REFRIGERATOR INSTALLATION

• Place the hinge’s lid (11) and screw the two screws (12).
Check that the door is well installed.

11

3. To remove the refrigerator handle

• Loose the screws (1) with the Allen tool 3/32” and
remove the handle (2).

• Remove the mounting screws with the 1/4” Allen tool
(3).

Mounting

Screws

Fixation Screws

3

12

4. To install the handle of the refrigerator

• Install the mounting screws over the door (1) place the
handle over them (2) and tight the screws up (3).

Mounting

Screws

Fixation Screws

Allen Wrench

5. To remove the freezer handle

•With an 3/32” Allen tool, loose the screws (1) located
the bottom of the handle, remove it (2) remove the
screws on from the door (3) with an 1/4” Allen tool.

1

2

3

2

Allen Wrench

1

3

3

2

1

11

REFRIGERATOR INSTALLATION

6. To install the freezer handle

• Install the mounting screws over the door (1) place the
handle over them (2) and tight the screws up (3).

1

1

2

3

HOW TO REMOVE AND INSTALL THE PULL OUT
DRAWER

•Remove the screws (2) from both sides of the rail track.

2

•With both hands, hold both sides of the door and pull
up to separate it.

IMPORTANT: To avoid possible injury or damage to
the product or your property, please use two people to
perform the following instructions:

1. Removing the Pull Out Drawer

•Pull the drawer out to maximum extension. Remove
the bottom rack (1) by tilting it back a little and then
lifting it off the railing tracks.

1

12

REFRIGERATOR INSTALLATION

•With both hands, hold the center of the bar and push
it in so that it is fit to both rails simultaneously.

•Push the drawer down into position and tighten the
screws (3).

3

CAUTION: When removing the drawer, do not hold

the handle. If it comes off, it could cause personal
injury.

CAUTION: To place the drawer on the floor, take

care not to damage the floor or hurt your feet with
the sharp edges on the side with the hinges.

2. Installing the Pull Out Drawer

•With both hands, hold the center of the bar and pull it
outward so that the two rails extend out at the same
time.

•Mount door supports (1) into the tabs on the railing
track (2), starting in the back first and then connecting
the part in the front last, as shown in the figure.

1

•With the drawer fully extended, insert the lower basket
over the front part of the rail assembly and then the
back part (4).

4

WARNING: To prevent entrapment risk and

accidental child or animal suffocation, DO NOT
permit them to play inside of the drawer.

WARNING: DO NOT step or sit on the Freezer

Door.

2

13

REFRIGERATOR INSTALLATION

CLOSING AND ALIGNING THE DOORS

Closing the Doors

Your refrigerator has two front leveling screws, one on
the right and one on the left. If your refrigerator seems
unstable or if you would like the doors to close more
easily, simply adjust the inclination of the refrigerator by
following the instructions below:

1. Plug the refrigerator into a 3 prong grounded outlet.

Move the refrigerator into its final position.

2. Remove the base grille (Refer to the section on
“Installation of Base Grille”).

3. Use a flat head screwdriver to adjust the leveling screws,

turning clockwise to raise the side of the refrigerator
and counter-clockwise to lower it. It may take several
turns to adjust it to the inclination you would like.

NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws.
This will make it easier to adjust the screws.

Aligning the Doors

If the spacing between the doors is uneven, follow the
instructions below to align them:

1. With one hand, lift up the door you want to raise at

middle hinge.

2. With other hand, use pliers to insert snap ring as

shown.

3. Insert additional snap rings until the doors are aligned

(Three snap rings are provided per unit).

2

1

4. Open both doors again and check to make sure that
they close easily. If not, slightly tilt the refrigerator
further back by turning both leveling screws clockwise.
It may take several more turns. Make sure that you turn
both leveling screws the same amount.

5. Ensure that the refrigerator is even by using a level.

6. Replace the base grille.

NOTE: Your new refrigerator is uniquely designed with

two fresh food doors. Either door can be opened or
closed independently of one another. You may have
to exert slight pressure on doors to get them to close
completely.

When moving your refrigerator
Note: Your refrigerator is extremly heavy. When moving

the refrigerator for installing, cleaning or service be sure
to follow the next instructions.

1. Adjust leveling legs up.

2. Cover the floor with cardboard or hardboard to

avoid floor damage.

3. Always pull or push the refrigerator straight out

when moving it. Do not wiggle or “walk” the
refrigerator when trying to move it, as floor damage
could occur.

14

USING YOUR REFRIGERATOR

USING YOUR REFRIGERATOR

ENSURING PROPER AIR CIRCULATION

In order to obtain stable temperature, the air must flow
between the freezer and refrigerator sections. As shown
in the illustration below, the cold air enters through
the bottom part and circulates upward. This air returns
below the freezer floor and the rest of the air enters the
refrigerator section through the top vent.

MULTI FLOW

• The cooling fan operates more powerful and effective
than when in normal operation. This is especially
noticeable when new food is placed in the refrigerator
compartment.

• If the lining is damaged, water or other substances
could enter through the cool air vent causing
decreased efficiency.

CAUTION

To reduce the risk of door scratches, please make
sure that the refrigerator door mullion is always folded
in.

ADJUSTING THE CONTROLS

•Your refrigerator has two controls that allow you to
regulate the temperature the freezer and refrigerator
compartments.

•Initially set the REFRIGERATOR CONTROL and the
FREEZER CONTROL at position number “4”. Leave it
on these settings for 24 hours (one day) in order to
stabilize the refrigerator. After this you may adjust the
compartments to your desired temperature.

•Refrigerator Control: Position 1 to 7 or select from
32 °F to 47 °F (0 °C to 8 °C), according with your
refrigerator display type.

The lower the degree, the colder the refrigerator
compartment will become.

TYPE 1

Do not block any of these vents with packages of food.

This can interrupt the flow of air and cause temperature
and moisture problems.

IMPORTANT: Because air circulates between both
sections, any odors formed in one section will transfer
to the other. You must thoroughly clean both sections to
eliminate odors. To prevent odor transfer and drying out
of food, make sure you wrap or cover foods tightly (See
the “Food Storage Guide” section for details).

DOOR ALARM

With this feature you will hear an alarm when the freezer
or refrigerator door is ajar for more than 1 minute.
These tones will repeat every 30 seconds. The alarm is
cancelled when the door is properly shut.

CAUTION WHEN CLOSING THE DOOR

TYPE 2

Freezer Control: Position 1 to 7 or select from -6°F to 9

° F ( - 21°C to -13°C), according with your refrigerator
display type.

The lower the degree, the colder the freezer compartment
will become.

TYPE 1

TYPE 2

•Ice Plus

Press the button Ice Plus. The LED light will turn on.
This function will remain activated for 24 hours and
intensify the cooling speed of the freezer and increase
ice production.

15

USING YOUR REFRIGERATOR

ADJUSTING CONTROL SETTINGS

Give the refrigerator time to cool down completely before
adding food. It is best to wait 24 hours before adding
food to the refrigerator. The mid-settings indicated in the
previous section should be correct for normal household
refrigerator usage. The controls are set correctly when
milk or juice is cold to your liking and ice cream is firm.

The refrigerator control functions as the thermostat for
the entire appliance. The higher the number setting, the
longer the compressor will run to keep the temperature
colder. The freezer control adjusts the cold air flow from
the freezer to the refrigerator. Setting the freezer control
to a lower temperature keeps more cold air in the freezer
compartment to make it colder.

If you need to adjust the temperature in the refrigerator
or freezer, begin by adjusting the refrigerator first. Wait
24 hours after the refrigerator adjustment to check the
freezer temperature. If it is too warm or too cold, then
adjust the freezer control as well.

Use the settings listed in the table below as a guide.

CONDITION/REASON: RECOMMENDED

ADJUSTMENT:

REFRIGERATOR section
is too warm

•Opening the door often

•Adding a large amount

of food

•Room temperature is
very warm

FREEZER section is too
warm/ ice is made too
slowly

•Opening the door often

•Adding a large amount

of food

•Room temperature is
very low (not cycling
often enough)

•Using ice frequently

•Air vents blocked by

objects

REFRIGERATOR section
is too cold

•Controls not set
correctly for your
conditions

FREEZER section is too
cold

•Controls not set
correctly for your
conditions

Adjust the
REFRIGERATOR setting
to the next highest
number and wait 24
hours, then check.

Adjust the FREEZER
setting to the next
highest number and wait
24 hours, then check.

Remove any objects
blocking air flow.

Adjust the
REFRIGERATOR setting
to the next lowest
number and wait 24
hours, then check.

Adjust the FREEZER
setting to the next lowest
number and wait 24
hours, then check.

FOOD STORAGE GUIDE

ITEMS HOW TO STORE
Storing Fresh Food Wrap or store food in the

refrigerator in airtight and
moisture-proof material unless
otherwise noted. This prevents
food odor and taste transfer
throughout the refrigerator. For
dated products, check date code
to ensure freshness.

Butter or
margarine

Cheese Store in original packaging until

Vegetables with
skins (carrots,
peppers)

Fruit Wash and let dry; store in plastic

Leafy Vegetables Remove original packaging and

Fish Consume fish or seafood the

Chef Fresh Store any meat in original airtight,

Leftovers Cover leftovers with plastic

Store opened butter in a covered
dish or in a closed compartment.
When storing a larger quantity,
wrap in freezer packing and
freeze.

you are ready to use it. Once
opened, tightly rewrap with
plastic wrap or aluminum foil.

Place in bags or plastic containers
inside the crisper.

bags in the refrigerator. Do not
wash or pit berries until you
are ready to eat them. Berries
should be selected and kept in
their original packaging (if there
is any) or in a paper bag closed
halfway and set on a shelf.

trim any dirty or discolored parts.
Wash in cold water and drain.
Place in a plastic bag or plastic
container and store in the crisper.

same day purchased.

moisture-proof packaging
Rewrap if necessary.

wrap or aluminum foil. Plastic
containers with airtight lids can
also be used.

STORING FROZEN FOOD

NOTE: For more information on how to prepare food to

be frozen such in a way to see the period they can be
stored consult a frozen food guide or cook book.

Packaging

A great freezing depends on how great you package the
food. When you seal the package make sure you remove
all excess air and do not allow humidity. A package that
is incorrectly sealed will result in the transmission of bad
odors, contaminants inside your refrigerator and will
cause your foods to dry.

16

USING YOUR REFRIGERATOR

Packaging Recommendations:

• Use sealed plastic containers.

• Use plastic containers with a smooth surface.

• Package with aluminum foil of high resistance.

• Wrap with paper layered with plastic.

• Use water proof plastic.

• Use recommended plastic bags to store frozen foods.

Follow these packaging or container instructions in order
to reach the best freezing

Do not use:

• Bread Wrapping.

• Plastic container not safe for storing.

• Containers without lids or seals.

• Waxed paper or waxed plastic.

• Thin wrapping paper or not water proof.

Freezing

IMPORTANT: Do not keep bottles in the freezer

compartment, they may explode after freezing and

cause damage.

For the maximum use of your freezer do not store excess
food. Do not introduce a large amount of unfrozen foods
that cannot be frozen within 24 hours (no more than
2 – 3 pounds or ,91 kg - 1,36 kg of food per square
inch of space in the freezer). Sufficient space must be
left in order for the air to circulate properly around the
packages. Leave enough space in order to close your
refrigerator with out difficulty.

REFRIGERATOR SECTION

REFRIGERATOR SHELVES

The shelving of your refrigerator can be adjusted to
comply with your storage necessities; Depending on
the model you have in can include glass shelving or
wired shelving. The storing of your foods together and
adjusting the shelving to different heights will ease to
help you locate what you need. This also helps your
refrigerator to stay shut longer which will save you energy.

IMPORTANT: While your refrigerator glass shelving are
cold do not clean with hot or warm water. The glass
shelving may break if exposed to rapid temperature
changes or hard impacts. For your safety the glass
shelving are made out of tempered glass so when at
breaking they will fracture into tiny fragments.

NOTE: Be careful while moving or relocating the shelves
they are heavy. If moving the shelves is required keep in
mind to locate them in a safe environment to prevent
them from breaking.

Adjusting Shelves

Remove the shelves and adjust them to your convenience.

•Removing Shelves

Incline the front of the shelf in the direction indicated by
figure 1 and lift in the direction indicated by figure 2. Pull
the shelf towards you.

1

Storage times can vary depending on the type and
quality of the food, the way its package, or packaging
container used, (in comparison to air and humidity), and
the temperature it being stored in. Ice crystals formed
inside your package are normal it indicates the air and
humidity inside your package have condensed.

NOTE: Let warm foods cool off at room temperature
for approximately 30 min, then wrap accordingly with
the methods mention above and freeze. By letting your
warm foods cool off before you introduce them to your
freezer it will save you energy.

WARNING

SUFFOCATING DANGER

Adequate ventilation is required when using dry ice.
Dry ice is Carbon Dioxide (CO2). When it evaporates it
produces oxygen, causing dizziness, slight headaches,
unconsciousness or death. Do not inhale these vapors
and properly ventilate the room while you use dry ice.

2

• Replacing Shelves

Incline the frontal part of the shelf (1) and guide the
shelf hooks towards the openings at the height desired.
Then lower the front of the shelf (2) so the hooks can be
inserted (3) in the shelf supports.

1

3

2

NOTE: Make sure that the shelf is installed in the
horizontal manner. If not secured it can cause the shelves
to fall, which will cause your stored food to spill.

17

USING YOUR REFRIGERATOR

HUMIDITY CONTROLLED CRISPER

The crispers provide fresher tasting fruit and vegetables
by letting you easily control humidity inside the drawer.

You can control the amount of humidity in the moisture­sealed crispers by adjusting the control to any setting
between HIGH and LO W.

•HIGHkeeps moist air in the crisper for best storage of
fresh, leafy vegetables.

•LOWlets moist air out of the crisper for best storage
of fruit.

I I

I

I

I I

I

Removing and installing the humidity controlled crisper

1. To remove, pull the drawer out to full extension.

2. Lift the front of the crisper up, then pull it straight out.

3. To install, slightly tilt up the front, insert the drawer into

the frame and push it back into place.

GLIDE ‘N’ SERVE

The Glide ‘N’ Serve provides storage space with a
variable temperature control that keeps the compartment
colder than the refrigerator temperature. This drawer can
be used for large party trays, deli items, or beverages.

NOTE: It is not recommended that this drawer be used
for fruits and vegetables.

Glide ‘N’ Serve Control

The control regulates the air temperature in the drawer.
Set the control level to COLD to provide normal
refrigerator temperature. Use the COLDER setting for
meats or other deli items.

NOTE: Cold air directed to the Glide ‘N’ Serve can
decrease the refrigerator temperature. It may be
necessary to adjust the refrigerator temperature.

Removing the glass

1. Lift up the glass under the crisper cover.

2. Pull the glass up and out.
NOTE: Pantry drawer not shown for clarity.

To remove and replace Glide ‘N’ Serve

1. To remove, pull the drawer out to full extension.

2. Lift the front of the crisper up, then pull it straight out.

3. To install, slightly tilt up the front, insert the drawer into

the frame and push it back into place.

18

USING YOUR REFRIGERATORUSING YOUR REFRIGERATOR

DOOR BIN

The door bins are removable for easy cleaning and
adjustment.

1. To remove the bin, simply lift the bin up and pull
straight out.

2. To replace the bin, slide it in above the desired support
and push down until it snaps into place.

NOTE: Some bins may vary in appearance and will only
fit in one location.

DAIRY BIN (IN SOME MODELS).

1. To remove the dairy bin, simply lift it and pull straight
out.

2. To replace the dairy bin, slide it into place and push
down until it stops.

DURABASE DIVIDER

The Durabase divider allows you to organize the Durabase
area into sections. It can be adjusted from side to side to
accommodate items of different sizes.

WARNING: If the Durabase divider is removed, there

is enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow children or pets to touch
or go near the drawer

PULLOUT DRAWER

1. To remove, pull the drawer out to full extension. Lift the
front of the drawer up and then pull it straight out.

NOTE: The dairy bin will only fit in the top space on the
right-hand door.

DURABASE

1. To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and pull
straight out.

2. To replace, insert the Durabase in the rail assembly.

2. To replace, slightly tilt up the front of the drawer, insert

the drawer into the frame, and push the drawer back into
place.

19

REFRIGERATOR CARE AND CLEANING

WARNING

EXPLOSION HAZARD

Do not use flammable cleaners. Not following these
instructions can cause death, explosion or fire.

The refrigerator, as well as the freezer, do their own
de-freezing. This process does not prevent the build
up of contaminants, therefore it is suggested that you
clean both parts once a month; clean spilled liquids
immediately.

REFRIGERATOR CLEANING

•Unplug your refrigerator.

•Pull out all of the removable parts (such as the

vegetable and dairy doors).

•Use a clean sponge (or a soft rag) and use it with
lukewarm water mixed with detergent. Do not use
abrasive or concentrated cleaners.

•Hand wash it, and dry it thoroughly.

•Plug the refrigerator back in.

BACK COVER

WARNING

ELECTRICAL SHOCK HAZARD

Before you begin, either unplug the refrigerator or turn
off power at the circuit breaker or fuse box.

NOTE: Back Cover should only
be removed by a qualified
technician.

In order to get an efficient
performance of your refrigerator,
clean the back cover of it at least
twice a year.

REPLACING REFRIGERATOR LIGHTS

NOTE: The interior lighting for this model uses LED

lighting.
DO NOT try to change an LED module. LED lighting
should only be replaced by a qualified service technician.

BACK

COVER

OUTSIDE

Wax the outside in order to create better protection. Make
sure you use a product specifically design to be used
for electro-domestic products (car wax is acceptable).
Use a clean, soft rag, and perform this task twice a year.
For metal-made refrigerators, do not wax, simply clean
it with water and detergent. Do not use concentrated or
abrasive products.

NOTE: Avoid the usage of chemical products that
contain phosphates or bleach.

INSIDE (Allow freezer to slightly warm up a small
degree to prevent cloth from sticking)

In order to eliminate bad odors, clean the inside of
the refrigerator with a mixture of baking powder and
lukewarm water (one teaspoon of baking powder per cup
of water). Ensure that the powder dissolves thoroughly, in
order to prevent any sort of damage.

DOOR LINING AND GASKETS

Use only a mild detergent (such as dish soap).

PLASTIC PARTS (Covers and Panels)

Do not use abrasive, paper or rough products. These
could damage the product.

20

REFRIGERATOR CARE AND CLEANING

POWER INTERRUPTIONS

1. In case of a black out, call your electric company

and ask how long it will last.

2. In case of a 24 hour or less black out, do not open

the refrigerator; this will keep the food fresh.

3. In case of a longer black out, do one of the

following options:

• Pull out all of the frozen food and keep them in an
ice chest.

• Put 2 lbs (907 g) of frozen ice (make sure you
use gloves) for each square foot (28 L) inside the
freezer. This task will preserve the food fro 2 to 4
days.

• In case you do not possess neither ice chest or dry
ice, consume your food as soon as possible.

REMEMBER: In a power failure, a full freezer stays cold
longer than a partially filled one. A freezer full of meat
stays cold longer than a freezer full of baked goods. If
you see that food contains ice crystals, it may be safely
refrozen, although the quality and flavor may be
affected.
If the condition of the food is poor or if you feel it
unsafe, dispose of it.

WHEN GOING ON VACATION

If you decide to leave your refrigerator on when going
away, consider these steps:

1. Consume all of the perishable items and freeze the

rest.

2. Empty the ice bin.

WHEN MOVING

If you decide to take your refrigerator with you when
moving, consider the following:

1. Remove all of the food from it, and place the frozen

food in an ice chest with dry ice.

2. Unplug your refrigerator.

3. Empty the water from its tray.

4. Clean and dry it with a rag.

5. Pull out all of the removable parts, and wrap them with

adhesive tape.

6. Depending on the model of the refrigerator, lift the top

part of the refrigerator so it can roll with ease, or screw
the levelers so it won´t scratch the floor. Consult to the
section “Closing and Aligning Doors”.

7. Keep the doors closed with the cable glued to the

refrigerator cabinet with an adhesive tape.

When your refrigerator arrives to your home, put
everything back into place and read the section
“Refrigerator Installation” in order to obtain installation
preparation. In case your refrigerator has a factory ice
maker, remember you have to reconnect the water
supply.

If you decide to leave your refrigerator off:

1. Remove all of the food.

2. Unplug your refrigerator.

3. Clean and dry it well.

4. Make sure the doors stay open (use blocks or tape) in

order to prevent bad odors and fungi from happening.

21

ABOUT THE AUTOMATIC ICE MAKER

NOTE: The automatic Ice maker is only included in some
models. Check your specifications of your refrigerator.

WARNING

PERSONAL INJURY HAZARD

Avoid contact with any moving parts of the ejector
mechanism or with the heater that releases the ice
cubes. DO NOT place your fingers in the automatic ice
maker when the refrigerator is plugged in.

OPERATING INSTRUCTIONS

After turning on your refrigerator, the ice will start to be
made between 12 and 24 hours.

Switch
Ice maker Sensor

The ice maker produces 12 cubes per cycle (in between
80 and 100 cubes in a 24 hour period), depending on
the temperature of the freezer, the times in which the
door opens, and other using conditions (amount of food
in the freezer, etc).

YOU MUST TURN THE SWITCH TO O (OFF)

• When the water supply is interrupted for many hours.

• When the ice container is left out of its place for more

than one or two minutes.

• When the refrigerator will not be in use for various days.

NORMAL SOUNDS

• The valve will emit a buzzing sound when the ice maker
is full of water. If the switch is placed in the off position
the buzz will still be heard even when the water pipe
has not been connected. To avoid this sound, move
switch to O (off) position.

NOTE: The ice maker can get damaged if the switch is
kept in the ON position before the water pipe has been
connected.

• While the ice maker is filling up with water and
producing ice, you will hear the sound of the ice falling
and water flowing through the pipes.

PREPARING FOR VACATIONS

Move the ice maker switch to the O (off) position and cut
the flow of water going into the refrigerator.

If room temperature is at freezing point, have a
specialized technician drain the flow of water from the
inner pipes (certain models) to avoid broken pipe related
damage.

NOTE: It is necessary to have a water source when both
water and/or Ice dispensers are available in your product.

If the refrigerator is used before the connection of water
to the ice maker was performed, you must turn its dial
to O (off).
When the water connections are performed, turn its dial
to I (on).

The ice maker will fill up (and start making ice) between
12 and 24 hours after the refrigerator is turned on.

Throw away the first batch of ice. Make sure that nothing
interferes with the sensor.

When the ice reaches the sensor, the ice maker will stop
to make ice immediately.

It’s normal that some ice gets stuck. If the ice is not used
frequently, the older cubes of ice will be opaque in color,
smaller, and with a strange flavor.

22

CONNECTING THE WATER LINE

BEFORE START

The water source is not guaranteed by the refrigerator
manufacturer. Follow instructions carefully in order to
reduce damage.

Air located inside the water pipes can cause hammering
or tapping causing damage to the inner pipes or water
spillage in the inside of the refrigerator. Call a qualified
plumber to fix such hammering on the connections
before installing the water pipe.

To avoid burn damage or such, never connect refrigerator
to hot water pipes.

If you are to use the refrigerator before connecting it
to the water source, make sure the ice maker is the off
position.

Never attempt to install the ice maker pipes in areas
where room temperature is below freezing point.

When using any electrical device (like a drill) during
the installation, make sure device is doubly isolated or
making ground to prevent risk of electrical surge or
discharge.

All installations should be done considering local water
and drainage requirements.

• If an inverted osmosis water filtration system is
connected to the cold water source, the water hose
installation is not assured or guaranteed by the
refrigerator or automated ice maker manufacturer.
Follow the next instructions carefully to minimize costly
water related damages.

• When having an inverted osmosis water filtration
system connected to the cold-water flow, the water
pressure for such system must be at least between
40-60 PSI or 0,27 MPa (2,8 kg · f / cm ² ~ 4,2 kg · f
/ cm ², (2,8 kg · f / cm ² ~ 4,2 kg · f / cm ², less than
2 ~ 3 seconds to fill a 7 oz of capacity cup [0,2 liters]).

• If the inverted osmosis water filtration system pressure
is less than 21 PSI or 0,14 MPa (1,5 kg · f / cm ², more
than four (4) seconds to fill a 7 oz of capacity cup [0,2
liters]):

a) Identify if the sediments filter in the inverted osmosis
system is being blocked. Replace filter if necessary.
b) Allow inverted osmosis system storage tank to refill
after extensive usage.
c) Call a qualified plumber if the inverted osmosis water
pressure problem continues.

To determine how much pipe material is needed,
measures the distances between the valves located
behind the refrigerator and the source of water and add
to that 8 feet (2,4 m). Make sure there is sufficient pipe
material to allow the free movement of the refrigerator
from the wall

• A cold water source. Water pressure should be between

0,138 and 0,82 MPa or 20 and 120 PSI for models not
containing water filter and between 0,276 and 0,82
MPa or 40 and 120 PSI for models containing water
filter.

• A drill.

• Adjustable 1/2” (12,7 mm) key.

• Flat and Phillips style (star) screwdriver.

• Two 1/4” (6,35 mm) diameter
compression nuts with two

sides to connect the copper
pipe to the refrigerator valve.

If your current copper pipe has some reduction on the
ends, it will be necessary to get and
adaptor (found in hardware stores)
to connect the water line to the
refrigerator. It is also possible to cut
such reductions with a pipe cutter
and use the compression connections mentioned above.

• Bypass valve to connect to
the cold water line. The valve
must have a water opening
with an interior 5/32” (3,46
mm) diameter in the cold­water connection point. These
valves can be located in any cold-water connection
package. Before buying make sure such valve meets
local standards and requirements.

INSTALLATION INSTRUCTIONS

Install the valve to the pipe that you use to drink water.
(Connect only to a potable water source).

CAUTION: Connect to potable water supply only.

1. CLOSE THE MAIN WATER SOURCE

Open the nearest water faucet to let water flow and
empty pipes.

REQUIREMENTS

• 1/4” (6,35 mm) in diameter copper pipe to

connect refrigerator to the water pipe. Make
sure both terminals are cut in

squared manner.

2. SELECT THE LOCATION OF THE VALVE

Select the location of the valve that will
provide a better access. It is best to
connect to a vertical pipeline. When
connecting to a horizontal pipeline is
necessary, make the connection in the
lateral or upper area instead of the
lower area to prevent accumulation of
sediment.

23

CONNECTING THE WATER LINE

3. DRILL A HOLE FOR THE VALVE

Drill a 1/4” (6,35 mm) diameter
hole in the water pipeline.
Remove jagged edges produces
after perforation. Make sure
water does not reach the drill.
Not performing the 1/4” (6,35
mm) perforation can lead to a
low or smaller ice production.

4. TIGHTEN THE VALVE

Tight the valve into the cold water pipeline with a tube
trap.

Pipe Clamp

Saddle Type Vertical Cold
Shutoff Valve Water Pipe

NOTE: Codes for 248 CMR pipelines of the state of
Massachusetts must be attached to the connection.
Valves of this type are banned in Massachusetts. Call an
authorized plumber.

the pipe is completely inserted into the valve. Tighten
nut carefully.

Saddle Type

Shutoff Valve Compression Nut

Packing Nut

Outlet Valve Ferule (sleeve)

NOTE: Codes for 248 CMR pipelines of the state of
Massachusetts must be attached to the connection.
Valves of this type are banned in Massachusetts. Call an
authorized plumber.

8. DRAIN THE PIPE

Open the main water source (1) and drain the pipe until
water comes out clear.

1

5. TIGHTEN THE TRAP

Tighten the trap until the sealing ring begins to grow.
NOTE: Make sure it is not too tight, this can break the
pipe.
Washer

Pipe Clamp Inlet End

Clamp Screw

6. PLACE THE PIPELINE

Place the pipeline between the cold water pipe and the
refrigerator. Place it through a hole in the wall or floor
(behind the refrigerator or next to the cabinet) as close
to the wall as possible.

NOTE: Make sure there is a sufficient amount of extra
pipeline (8 feet [244 mm] coiled up three times with a
10” [25 cm] in diameter) to allow free movement of the
refrigerator from the wall after installation was made.

7. CONNECT PIPELINE TO VALVE

Place the compression nut and the copper pipe ferule at
the end of the pipe and connect to the valve. Make sure

Allow water flow from the bypass valve (2) and close after
draining 1/4 of a gallon (1L) of water.

2

9. CONNECT PIPE TO REFRIGERATOR

NOTES:

• Before making connection to refrigerator, make sure
it is not connected to any energy source. If your
refrigerator does not have a water filter, it is advised
to install one.

• If your water source contains sand or related particles
that can travel to the valve, install a water filter near the
refrigerator.

IMPORTANT: Never use old or used hoses. Always use
new ones to have a better use and experience. Connect
always to a potable water source to avoid security and
health issues.

24

CONNECTING THE WATER LINE

• Remove the ring plug (1) from the valve located at the
top of such device.

1

• Place compression nut and the ferule at the end of the
pipeline. Insert pipeline into the connection valve as far
as possible. Hold tightly while holding pipeline.

Compression

Nut 1/4”

Ferule

12. TURN ICE MAKER ON

Turn ice maker switch into the ON position. Ice maker
will start only after reaching its operating temperature
of 15 °F (-9 °C) or less. It will automatically begin the ice
production if switch is located in the ON position.

Hold on to the pipe from the handles or grabbers located
behind the refrigerator, loosing first the bolt holding the
handle. Afterwards, insert pipe into the hole and tighten
bolt to finalize.

10. OPEN THE BYPASS VALVE

Tighten all connections
containing leaks. Place access
cover back on compressor.

11. CONNECT TO REFRIGERATOR

Fix pipeline in a way that it does
not vibrate on the refrigerator or
wall. Push refrigerator against
wall.

25

TROUBLESHOOTING GUIDE

UNDERSTANDING SOUNDS YOU MAY HEAR

Your new refrigerator might produce certain noises that
your previous refrigerator did not. It is normal if you worry.
Most of the new sounds you will be hearing are actually
normal and expected. Hard surfaces like walls or floor
can increase sounds and make them sound louder than
they really are. The following list has a description of such
sounds along with their causes.

•You will hear a bell sound caused by the flow of the
refrigerant, water pipe or objects located on the superior
part of the refrigerator.

•Your refrigerator is designed to work efficiently to
preserve your food at the desired temperature using
the least of energy. You will be able to hear a pulsing
sound coming from the ventilators and the evaporator.
The speed of the ventilator can speed up when you
open the refrigerator door.

•After each cycle you will hear a dripping sound due to
the refrigerant liquid in your refrigerator.

•Contraction and expansion of the inner walls can cause
a slight popping sound.

•You will hear a dripping sound caused during the
thawing cycle.

•During the defrosting cycle the water might cause a
dripping sound.

•The thawing timer will make a “click” sound when such
timer will start and finish. Temperature controlling
device will also make a “click” sound at the beginning
and ending of the refrigerator cycle.

Problem Possible Causes Solutions

•The plug is correctly positioned.

THE REFRIGERATOR
WON´T TURN ON

THE CONTROL
PANEL LIGHTS
ARE BLINKING

•A fuse has gone bad or the circuit
presents failures.

•The refrigerator is in the defrosting
cycle.

•Refrigerator is in Demo Mode.
(Demonstration Mode)

Type 1

SECUENTIALLY.
(1-2-3-4-5-6-7)
OR THE DISPLAY

Type 2

SHOWS THE
WORD “OFF”

•The refrigerator is plugged.

•The light bulbs are loose.

THE LIGHT WON’T
TURN ON

•A light bulb has gone bad.

•You can hear some tight air sound over the capacitor

caused by the fan.

•Running water can be heard during the defrosting
cycle.

•Due to its low energy consumption design of the
refrigerator; the fans will remain of, while the on-off
switch activated the internal light of bin.

•Firmly plug the cord into a live outlet with proper
voltage.

•Replace the fuse or reset the circuit breaker.

•Wait about 30 minutes for defrost cycle to end.

•The Demonstration Mode disables the cooling

system; only the lamps and display work
normally.

•Type 1: To disable press ULTRA ICE and
Adjust Temp buttons at the same time for 5
seconds.

•Type 2: To disable press of the cold
buttons for 5 seconds.

•Plug the refrigerator in a right voltage plug.

•Unplug the refrigerator. Unscrew the Light bulb

and screw it again (Read the section Refrigerator
Care and Cleaning). Plug again.

•Unplug the refrigerator before changing the
light bulb. Replace the bulb with a same 40
watts bulb for your local store. (Read the section
Replacing Refrigerator Lights).

26

TROUBLESHOOTING GUIDE

Problem Possible Causes Solutions

STRANGE SOUNDS
OR SNOOZING/
VIBRATIONS

IT LOOKS LIKE
THE COMPRESSOR
MOTOR STAYS ON
TOO LONG

DOORS WILL
NOT CLOSE
COMPLETELY

THERE´S ICE ON
THE FOOD

THERE IS A WEIRD
TASTE AND SMELL
IN THE ICE

•The refrigerator is not correctly
positioned.

•The replaced refrigerator was an
older model.

•The room temperature is hotter
than usual.

•The door is being opened very often
or there has been a big amount of
food in storage.

•The refrigerator is plugged and the
control has been adjusted correctly.

•Doors won’t close correctly.

•The condenser pipes are dirty.

•The refrigerator is not leveled.

•The food packages are blocking the

doors.

•The ice bin, the vegetable bin, the
panels and the shelves from the
door are out of place or position.

•The gaskets are sticking.

•The refrigerator wobbles or looks

instable.

•The doors were removed during
the installation and they weren’t
properly setup.

•The door hasn’t been closed
completely.

•The door is frequently opened.

•The ice maker has been installed

correctly.

•The ice has been on storage too
long.

•The food hasn’t been packed in the
correct way.

•The water supply contains mineral
and sulfur.

•The inside of the refrigerator need
cleaning.

•The ice bin needs cleaning.

•You need to adjust the leveling screws due the

floor is unleveled or weak. Read the Installation
section.

•Modern refrigerators with a bigger storage
capacity require longer periods of operation.

•The motor will continue working when the room
temperature is high. The motor might be on
between 40% or 80% of the time. In high
temperature conditions, the capacitor might run
on periods of time.

•When adding or opening the door of the
refrigerator, it warms it up. It’s normal that the
refrigerator to run more that usual in order to cool
the bins. (Read the section Food Storage Guide).
To save energy, take what you need at once, order
your food in order so it can be easily found and
close the door immediately soon after you took
out the food.

•The refrigerator will take 24 hours to cool down
completely.

•Push firmly the Doors. If they don’t close. Read
Doors will not close completely below.

•This will stop the air transfer and marked the
motor to work longer and harder. Clean the pipes
of the condenser.

•Read Refrigerator Installation section to level
refrigerator.

•Adjust the food bins in order to free space
between the doors and the shelves.

•Push the containers and place the vegetable cover
lid, the panels, shelves and any other container or
bin in their right positions. Read the section Using

your Refrigerator.

•Clean the seal rings and the surface they might be
in contact with. Use a piece of cloth with a small
amount of paraffin and apply it over the seal rings.

•Level the refrigerator. Read the section Closing
and Aligning the Doors.

•Remove and place again the door according to
the section Refrigerator Doors: How to remove

and reverse.

•Read Doors Will not Close Completely already
mentioned.

•When the door is opened, warm, humid air is
allowed in the freezer resulting in frost.

•Don’t use the first ices made.

•Dispose of that old ice and make new.

•Pack again the food because it can transfer odors

and tastes to the ice.

•You might need to install a filter in order to
eliminate the odors and taste problems.

•Read the section Refrigerator Care and Cleaning.

•Empty the bin and discard the old ice cubes.

27

TROUBLESHOOTING GUIDE

Problem Possible Causes Solutions

THERE´S WATER IN
THE DRAINING BIN

THE
REFRIGERATOR
SEEMS TO MAKE
TOO MUCH NOISE

THE ICE MAKER IS
NOT PRODUCING
ICE OR ICE CUBES
ARE FREEZING
TOO SLOWLY

THE ICE CUBES
ARE TOO SMALL

THE DOORS ARE
HARD TO OPEN

THE ICE MAKER
DOES NOT WORK

THE TEMPERATURE
IS TOO HOT
OR THERE´S
HUMIDITY FORMED
INSIDE THE
REFRIGERATOR

•The refrigerator is in defrosting
cycle.

•It’s more humid than usual.

•The sounds may be normal for your

refrigerator.

•The smallest size of ice cubes is
selected.

•Door left open.

•Smaller cube size level is selected.

•The water supply valve is blocked.

•The gaskets are dirty or sticky.

•The door opens itself as soon as

you close it.

•The ice maker is off.

•The water supply is down or not

plugged.

•The freezer temperature is warm.

•The ice cubes turn off the ice maker.

•The air vents are blocked. The

cool air flows from freezer to the
refrigerator and returns thru the
vents that dive this section.

•The doors open very easily.

•The refrigerator control has not been

adjusted for the room conditions.

•A large amount of food is just been
placed inside the refrigerator.

•The food has not been well packed
in each bin.

•The doors haven’t been closed
correctly.

•The weather is humid.

•The auto-defrosting cycle is over.

•The water will evaporate. It is normal that some

water falls on the bin.

•It might take a while for the water to evaporate.
This is normal when the weather is hot and humid.

•Refer to the Understanding Sounds You May Hear
section.

•Wait 24 hours after hook-up for ice production.
See the Adjusting the Controls section.

•Check to see if something is holding the door
open.

•Select a bigger size for the ice cubes.

•Call a plumber to clean the valve.

•Clean the gaskets and surface that they are in

contact with. Use a damp cloth with paraffin also
apply over the seal rings.

•When you open the door, the warm air enters
in the refrigerator. When this air is cooled down
it occupies less volume and creates a vacuum
effect. If it is difficult to open wait 5 minutes then
check.

•Turn the ice maker to the position on (I).

•Read the section Connecting the Water Line.

•Wait 24 hrs for the freezer to reach its ideal

temperature.

•Hand level the ice cubes.

•With your hand find the vents and move and

package that might be blocking the air flow. See
the Multi Flow Section.

•When the doors are opened the warm and humid
air enters. To keep your refrigerator cool, take what
you need once and you’re your food organized to
make it easy to find. Close the door a soon as
you can.

•Wait 24 hours to stabilize the temperature. If the
temperature is cold or hot, move the control until
the desire temperature is reached.

•After adding food to the refrigerator this will warm
up. It might take some hours for the refrigerator to
reach its temperature.

•Wrap the food evenly and before packing anything
dry all the bins to avoid humidity. If it is necessary,
pack the food according to the section Food
Storage Guide.

•Read Doors will not Close Correctly section.

•In humid weathers, the air contains humidity,

which introduces it self if the doors are opened.

•It’s normal that some water props get formed
after the defrosting cycle is completed.

28

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