LG LD-N20718SW, LD-N20718SB, LBN20518SW, LBN20518ST, LBN20517WW User Manual

BOTTOM FREEZER
REFRIGERATOR

Owner’s Manual

Please read this guide thoroughly
before operating and keep it handy for
reference at all times.

CONGÉLATEUR
INFÉRIEUR
RÉFRIGÉRATEUR

Manuel d’utilisateur

Veuillez lire ce manuel en entier avant de mettre
en marche l’unité et conservez-le à portée de la
main pour le consulter à tout moment.

Models / Modèles / Modelos
LDN20718**, LDC22738**

LBN20517**, LBN20518**

P/No. MFL48165102

TABLE OF CONTENTS

English Version 2
French Version 36

Warranty (CANADA)

Safety Instructions 5 -6

Grounding Requirements

Parts and Features

Refrigerator Installation

Unpacking Your Refrigerator

Installation

Base Grille

Removing, Reversing and Replacing

Your Refrigerator Doors

Door Closing and Alignment

Using Your Refrigerator 18 -25

Ensuring Proper Air Circulation 18

Multi Flow

Door Alarm

Setting the Controls 18 -19

Adjusting Control Settings 19

Food Storage Guide 20

Storing Frozen Food 20

Refrigerator Shelves 21

Chef Fresh / Snack Pan 22

Crisper Humidity Control 22

Optibin Crisper 22

Crisper cover with lattice on inner surface 23

7 - 9

-17

10

10

10

10

11 - 17

17

18

18

3

6

Door Racks 23

Design-A-Door 23

Dairy Bin 24

Ice Bin 24

DuraBase 24

DuraBase Divider 24
Guide-Out Drawer Basket 25

Tilting Door 25

Wire Durabase 25

Frezzer Shelf 25

Care and Cleaning 26 -27

General Cleaning Tips 26

Outside 26

Inside Walls 26

Door Liner and Gaskets 26

Plastic Parts 26

Condenser Coils 26

Light Bulb Replacement

Power Interruptions 27

When you go on vacation 27

About the Custom Cube Icemaker

Connecting the Water Line 29 -

Troubleshooting Guide 32 -35

26 -27

28

31

2

visit our web site/http://www.lg.ca LG Electronics

LIMITED WARRANTY

CANADA

LG Electronics will repair or at its option replace, without charge, your product which proves to be defective
in material or workmanship under normal use during the warranty period listed below from the date of
original purchase.

This warranty is good only to the original purchaser of the product during the warranty period as long as it is
in Canada.

WARRANTY PERIOD:
REFRIGERATOR/FREEZER

LABOR: One Year from the Date of Purchase.
PARTS: One Yearfrom the Date of Purchase.

SEALED SYSTEM(Compressor, Condenser, and Evaporator)

LABOR: One Yearfrom the Date of Purchase.
PARTS: Seven years from the Date of Purchase.

Replacement Units and Repair Parts are warranted for the remaining portion of the original unit’s warranty
period.

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES.
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF
THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS SHALL NOT BE LIABLE FOR THE LOSS OF
USE OF THE PRODUCT, INCONVIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF OR INABILITY TO USE, THIS PRODUCT OR FOR
ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT.

Some States do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which vary from state to state.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

• Service trips to your home to deliver, pick up, and/or install the product, instruct, or replace house fuses or correct
wiring, or correction of unauthorized repairs.

• Damages or operating problems that result from misuse, abuse, operation outside environmental specifications or
contrary to the requirements of precautions in the Operating Guide, accident, vermin, fire, flood, improper installation,
acts of God, unauthorized modification or alteration, incorrect electrical current or voltage, or commercial use, or use
for other than intended purpose.

• Repairs when your LG refrigerator is used in other than normal, single-family household use.

• Damages caused during and/or after delivery.

• Display, discount, or refurbished units purchased with scratches, dents, or defects.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
Proof of purchase is required and must be provided to LG in order to validate warranty.

CUSTOMER ASSISTANCE NUMBERS:

To obtain Warranty Coverage: Retain your Bill of Sale to prove date of purchase.

A Copy of your Sales Receipt must be submitted at the time
warranty service is provided.

To obtain Product or Customer Call 1-888-542-2623
Service Assistance: Press the appropriate menu option, and have your product type

(Refrigerator), model number, serial number, and ZIP/Postal
Code ready.

To obtain the nearest Call 1-888-542-2623
Authorized Service Center: Press the appropriate option, and have your product type

(Refrigerator), model number, serial number, and ZIP/Postal
Code ready.

3

Visiter notre site internet /http : //www.lg.ca LG Electronics

GARANTIE LIMITÉE

CANADA

LG Electronics réparera ou remplacera à sa convenance, sans charge aucune, votre appareil après constatation d’un
défaut de fabrication ou d’un défaut matèriel sous les conditions normales d’usage durant la période de couverture de
la garantie mentionnée ci-dessous à partir de la date originale d’achat.

Cette garanti ne s’applique qu’au Canada et ne protège que l’acheteur original du produit pour la période spécifiée.

PÉRIODE DE GARANTIE:
RÉFRIGÉRATEUR/CONGÉLATEUR

MAIN D'OEUVRE: Un an à partir de la date d'achat.
PIÈCES: Un an à partir de la date d'achat.

SYSTÈME SCELLÉ (Compresseur, condenseur et évaporateur)

MAIN D'OEUVRE: Un anà partir de la date d'achat.
PIÈCES: Sept ans à partir de la date d'achat.

Les pièces de rechange ou réparées sont garanties pour la période de temps restant sur la période de garantie
originale de l'unité.

Aucune autre forme de garantie ne peut être appliquée à ce produit. La durée d’une supposee garantie incluant la
supposée garantie commerciale, est limitée à la seule durée mentionnée dans ce document. LG Electronics ne peut en
aucun cas être tenu responsable de la perte d’utilisation ou des dommages directs ou conséquents survenant en
dehors des conditions normales d’usage.

Certains Etats ne permettent pas l’exclusion ou la limitation secondaire ou les dommages conséquents ou restrictions
sur la durée supposée d’une garantie ; ces restrictions ou exclusions ne devraient pas vous être applicables. Cette
garantie vous donne des droits bien précis et vous devriez aussi bénéficier d’autres droits qui varient d’Etat à Etat.

CETTE GARANTIE LIMITÉE NE S'APPLIQUE PAS:

• Aux déplacements du service technique vers votre maison pour livrer, retirer et/ou installer le produit, pour vous
instruire, pour remplacer les fusibles de la maison ou effectuer un câblage correct ou pour la correction de réparations
non autorisées;

• Aux dommages ou aux problèmes de fonctionnement résultant d'une mauvaise utilisation, d'un emploi abusif, de la
mise en marche de l'unité en dehors des spécifications d'ambiance ou dans des conditions contraires aux conditions
requises ou aux précautions indiquées dans le Mode d'Emploi, d'un accident, de la vermine, d'un incendie, d'une
inondation, d'une installation incorrecte, des cas de force majeure, d'une modification ou altération non autorisée, d'un
courant électrique ou tension incorrects, d'une utilisation commerciale ou de tout usage différent de celui pour lequel
l'unité a été conçue;

• Aux réparations effectuées lorsque votre réfrigérateur LG subi une utilisation autre que l'utilisation normale par un
ménage unifamilial.

• Dommages causés pendant ou après la livraison.

• Affichage, remise ou les appareils soldés achetés avec des rayures, des marques ou des défauts.

Les coûts des réparations ou des remplacements sous ces circonstances exclues seront supportés par le consommateur.
Une preuve d’achat est exigée et doit être fournie à LG pour valider la garantie.

ASSISTANCE A LA CLIENTÈLE

Pour l’obtention des informations Conserver votre facture pour témoigner de la date d’achat.
sur la garantie : Une copie de votre facture d’achat devra être soumise lorsque

le service sous garantie sera rendu.

Pour l’obtention du produit ou Appeler au 1-888-542-2623
l’assistance clientèle : choisir l’option appropriée et tenir à votre disposition le type

de produit (Réfrigérateur), le numéro de modèle, de série et
votre code postal.

Pour l’obtention du Centre de Appeler au 1-888-542-2623
Service Autorisé le plus proche: choisir l’option appropriée et tenir à votre disposition le type

de produit (Réfrigérateur), le numéro de modèle, de série et
votre code postal.

4

IMPORTANT SAFETY INSTRUCTIONS

SAFETY MESSAGES

This guide contains many important safety messages. Always read and obey all safety messages.

This is the safety alert symbol. It alerts you to safety messages that inform you
of hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING, CAUTION. These words mean:

You will be killed or seriously injured if you don’t follow instructions.

DANGER

WARNING

You can be killed or seriously injured if you don’t follow instructions.

CAUTION

All safety messages will identify the hazard, tell you how to reduce the chance of injury and tell you what can happen if
the instructions are not followed.

Indicates an imminently hazardous situation which, if not avoided,

may result in minor or moderate injury, or product damage only.

WARNING

To reduce the risk of fire, electric shock, or injury
to persons when using your product, basic safety
precautions should be followed, including the following:

NEVER unplug your refrigerator by pulling on the power cord.
Always grip the plug firmly and pull it straight out from the
outlet.

Repair or replace immediately all electric service cords that
have become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or at
either the plug or connector end.

When moving your refrigerator away from the wall,
be careful not to roll over or damage the power cord.

DO NOT store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.

DO NOT allow children to climb, stand or hang on the
refrigerator doors or shelves in the refrigerator. They could
damage the refrigerator and seriously injure themselves.

Keep fingers out of “pinch point” areas; clearances between
the doors and cabinet are necessarily small. Be careful
when you open the doors when children are in the area.

Unplug your refrigerator before cleaning or making any repairs.
NOTE: We strongly recommend that any servicing be

performed by a qualified individual.

Before replacing a burned-out light bulb, unplug the
refrigerator or turn off power at the circuit breaker or fuse box
in order to avoid contact with a live wire filament. (A burned­out light bulb may break when being replaced.)
either or both controls to the OFF position does not remove
power to the light circuit.

Do not store bottles in the freezer compartment - they may
break when frozen, causing damage.

NOTE: Setting

For personal safety, this appliance must be properly grounded.
Have the wall outlet and the circuit checked by a qualified
electrician to make sure the outlet is properly grounded.

Read all instructions before using this appliance.
Use this appliance only for its intended purpose as described

in this use and care guide.
After your refrigerator is in operation, do not touch the cold

surfaces in the freezer compartment when hands are damp or
wet. Skin may adhere to the extremely cold surfaces.

In refrigerators with automatic icemakers, avoid contact with
the moving parts of the ejector mechanism, or with the heating
element that releases the cubes. DO NOT place fingers or
hands on the automatic icemaking mechanism while the
refrigerator is plugged in.

DO NOT refreeze frozen foods which have thawed completely.
The United States Department of Agriculture in Home and
Garden Bulletin No. 69 says:

“...You may safely refreeze frozen foods that have thawed if

they still contain ice crystals or if they are still cold below
40°F (4°C).”

“...Thawed ground meats, poultry, or fish that have any off-odor
or off-color should not be refrozen and should not be eaten.
Thawed ice cream should be discarded. If the odor or color of
any food is poor or questionable, get rid of it. The food may be
dangerous to eat.”

“Even partial thawing and refreezing reduces the eating quality
of foods, particularly fruits, vegetables and prepared foods.
The eating quality of red meats is affected less than that of
many other foods. Use refrozen foods as soon as possible to
save as much of their quality as you can.”

SAVE THESE INSTRUCTIONS

5

DANGER: RISK OF CHILD ENTRAPMENT

Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous... even if they will sit for “just a few days”. If
you are getting rid of your old refrigerator, please follow
the instructions at right to help prevent accidents.

BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER

Take off the doors.

Leave the shelves in place so that
children may not easily climb inside.

CFC DISPOSAL

Your old refrigerator may have a cooling system that used If you are throwing away your old refrigerator, make sure
CFCs (chlorofluorocarbons). CFCs are believed to harm the CFC refrigerant is removed for proper disposal by a
stratospheric ozone. qualified servicer. If you intentionally release this CFC

refrigerant, you can be subject to fines and imprisonment
under provisions of environmental legislation.

GROUNDING REQUIREMENTS

IMPORTANT:

Please read carefully.

TO CONNECT ELECTRICITY

WARNING

Electrical Shock Hazard

FOR PERSONAL SAFETY, this appliance must be

properly grounded. Have the wall outlet and the
circuit checked by a qualified electrician to make sure
the outlet is properly grounded.

3-prong
grounding type
wall receptacle

3-prong
grounding
plug

Ensure proper
ground exists
before use.

RECOMMENDED GROUNDING METHOD

The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a

separate circuit serving only this appliance be provided.
Use a receptacle which cannot be turned off with a switch
or pull chain. Do not use an extension cord.

Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have it
replaced with a properly grounded three-prong wall outlet.

Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord.

NOTE: Before performing any type of installation,

cleaning, or removing a light bulb, turn the control
(Thermostat, Refrigerator Control or Freezer Control,
depending on the model) to OFF and then disconnect the
refrigerator from the electrical source. When you are
finished, reconnect the refrigerator to the electrical source
and reset the control (Thermostat, Refrigerator Control or
Freezer Control, depending on the model) to the desired
setting.

USE OF EXTENSION CORDS

Because of potential safety hazards under certain
conditions, we strongly recommend against the use of
an extension cord.

However, if you still elect to use
an extension cord, it is absolutely necessary that it be
a UL-listed (in the United States) or ACNOR (Canada),
3-wire grounding type appliance extension cord having a
grounding type plug and outlet, and that the electrical rating
of the cord be 15 amperes (minimum) and 120 volts.

Use of an extension cord will increase the clearance
needed for the back of the refrigerator.

WARNING

POWER CORD REPLACEMENT

If the power cord is damaged, it must be replaced
by the manufacturer, by our service center or by
qualified personal by LG Electronics, to avoid some
risk.

6

A

B

PARTS AND FEATURES

G

K

D

E

F

H

J

C

L

M

N

O

P

I

Q

R

Use this section to become more familiar with the parts and features.

NOTE:This guide covers several different models. The refrigerator you have purchased may have some
or all of the items listed below.The locations of the features shown below may not match your model.

A

Digital Sensor Control

B

Refrigerator Light

C

Shelves

D

Temperature Control*

E

Chef Fresh / Snack Pan

F

Can Dispenser*

Optibin Crisper

G

Keeps fruits and vegetable fresh and crisper

H

Ice Bin

I

Ice Tray (Inside of H)*

J

Durabase

K

Divider

L

Dairy Bin

M

Design-A-Door

N

Egg Box

O

Refrigerator Door Rack

Freezer Light

P

Pull out Drawer

Q

R

Customcube Icemaker*

*on some models

7

A

B

C

D

E

F

G

PARTS AND FEATURES

K

M

N

N

J

L

HH

I

Use this section to become more familiar with the parts and features.

NOTE:This guide covers several different models. The refrigerator you have purchased may have some
or all of the items listed below.The locations of the features shown below may not match your model.

A

Digital Sensor Control

B

Refrigerator Light

C

Shelves

D

Chef Fresh / Snack Pan

E

Optibin Crisper
Keeps fruits and vegetable fresh and crisper

Ice Bin

F

G

Ice Tray (Inside of F)*

H

Durabase

I

Divider

J

Dairy Bin

K

Design-A-Door

L

Pull out Drawer

M

Refrigerator Door Rack

N

Freezer Light

O

Customcube Icemaker*

*on some models

O

8

A

PARTS AND FEATURES

B

C

D

E

F

G

H

I

J

K

L

M

N

Use this section to become more familiar with the parts and features.

NOTE:This guide covers several different models. The refrigerator you have purchased may have some
or all of the items listed below.The locations of the features shown below may not match your model.

Digital Sensor Control

A

B

Refrigerator Light

C

Shelves

D

Snack Pan

E

Optibin Crisper
Keeps fruits and vegetable fresh and crisp

Ice Trays*

F

G

Ice Bin

H

Wire Durabase

I

Dairy Bin

J

Design-A-Door

K

Wire Freezer Shelf

L

Refrigerator Door Rack

Freezer Light

M

Freezer Door Rack

N

*on some models

9

REFRIGERATOR INSTALLATION

WARNING

Excessive Weight Hazard

Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.

UNPACKING YOUR REFRIGERATOR

Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warning­type labels, the model and serial number label, or the
TechSheet that is attached to back wall of the refrigerator.

To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
soap over the adhesive with your fingers. Wipe with warm
water and dry.

Do not use sharp instruments, rubbing alcohol, flammable
fluids or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see the Important Safety Instructions
section.

Refrigerator shelves are installed in the shipping position.

Please reinstall shelves according to your individual
storage needs.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the floor. Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator when
trying to move it, as floor damage could occur.

WARNING

3. Install this appliance in an area where the temperature

is between 55°F (13°C) and 110°F (43°C.) If the
temperature around the appliance is too low or high,
cooling ability may be adversely affected.

CAUTION: Avoid placing the unit near heat sources,
direct sunlight or moisture.

NEXT

1. Clean your refrigerator thoroughly and wipe off all dust

accumulated during shipping.

2. Install accessories such as ice cube bin, drawers,

shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.

3. Let your refrigerator run for 2 or 3 hours before putting

food in it. Check the flow of cold air in the freezer
compartment to ensure proper cooling. Your refrigerator
is now ready for use.

WARNING:

Be careful when you work with hinge, base grille,
stopper etc. You may be injured.

Do not put hands or metal sticks into air vents, base
grille or bottom of refrigerator. You may be injured or
receive an electrical shock.

BASE GRILLE

To remove the base grille:

1. Grasp the grille with both hands.

2. Pull the grille toward yourself.
To install the base grille:

1. Place clips in openings in the metal panel.

2. Push the grille toward the refrigerator until it snaps

into place.

Explosion Hazard

Keep flammable materials and vapors, such as
gasoline, away from refrigerator.

Failure to do so can result in death, explosion or fire.

INSTALLATION

1. Avoid placing the unit near heat sources, direct sunlight,

or moisture.

2. To avoid vibration, the unit must be level. If required,

adjust the leveling screws to compensate for
unevenness of the floor. The front should be slightly
higher than the rear to aid in door closing. Leveling
screws can be turned easily by tipping the cabinet
slightly. Turn the leveling screws clockwise ( ) to
raise the unit, counterclockwise ( ) to lower it.

A proper distance from adjacent items

Please keep the refrigerator at a proper distance from other
things. Too small a distance from adjacent items may result
in lowered freezing capability and increased electricity charge
consumption.

10

Keep it at a
proper distance

More than

0.125”

(0.3 cm)

to hinge

side

More than

1”(2.5 cm)

to top

More than

1”(2.5 cm)

to back

REFRIGERATOR INSTALLATION

HOW TO REMOVE DOOR HANDLES

T O O L S Y O U M A Y N E E D

10 mm
1/4 in
3/8 in

Hex head socket wrench

IMPORTANT: Before you begin, turn the refrigerator OFF
and unplug it. Remove food and any adjustable door or
utility bins from doors.

HOW TO REVERSE DOOR OPENING DIRECTION
(when converting from the left-opening type to right­opening type)

1. Removing Refrigerator Door

•

Remove the top hinge cover (1).

Remove the 3 screws and lift off the top hinge (2).

•

Phillips screwdriver

Flat head screwdriver

1/4 in
3/32 in

Allen wrench

Lift the Refrigerator door (3) slightly and remove it.

•

Use a flat tip screwdriver to pry off top hole cover (4)

•

and attach it on the right.

Loosen the screw (5), remove the stoppers (6), and

•

attach them on the left (on the opposite side).

Loosen the pin (8) and remove it.

•

Loosen the 2 screws (9) and the 2 screws (10), and

•

lift off the middle hinge (11).

Use a flat tip screwdriver to pry off bottom hole cover

•

(7) and attach it on the right.

HOW TO REMOVE DOOR HANDLES

NOTE: Handle appearance may vary from illustrations on this page.

2.. Removing Refrigerator Handle

•

Loosen the set screws (1) with the 3/32” Allen
wrench and remove the handle (2).

•

Loosen the handle mounting fasteners (3)
with the 1/4” Allen wrench.

Carefully pry off the plug buttons (4).

•

•

Install the plug buttons (4) on the left side.

Install the handle mounting fasteners (3)

•

on the right side.