LG LDC22738SB Owner’s Manual

ENGLISH

ESPAÑOL

FRANÇAIS

OWNER´S MANUAL

REFRIGERATOR

Please read this manual carefully before operating
your set and retain it for future reference.

Model Name

LBC20514
LBC22520
LBN20513
LBN20514

P/No. MFL65001701

LBN20517
LBN20518
LDC22720
LDC22738

LDN20718
LRBC20512
LRBN20512

www.lge.com

Visit our web site http://www.lgservice.com

LG Electronics

LIMITED WARRANTY

United States of America

LG Electronics will repair or at its option replace, without charge, your product which proves to be defective
in material or workmanship under normal use during the warranty period listed below from the date of
original purchase.

This warranty is good only to the original purchaser of the product during the warranty period as long as it is
in the U.S. including Alaska, Hawaii, and U.S. Territories.

LG Refrigerator / Freezer Warranty Period

Product Parts Labor

Refrigerator / Freezer 1 year 1 year [In-Home Service (Except Model GR-051)]
Sealed System 7 years 1 year [In-Home Service (Except Model GR-051)]
(Compressor, Condenser, Evaporator)

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES.
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF
THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS SHALL NOT BE LIABLE FOR THE LOSS OF
USE OF THE PRODUCT, INCONVIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF OR INABILITY TO USE, THIS PRODUCT OR FOR
ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT.

Some States do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which vary from state to state.

THE ABOVE WARRANTY DOES NOT APPLY TO:

1. Service trips to your home to deliver and pickup, install, instruct, or replace house fuses or correct house wiring or
plumbing, or correction of unauthorized repairs.

2. Damage to the product caused by accident, pests, fire, floods, or acts of God.

3. Repairs when your LG product is used in other than normal, single-family household use.

4. Damage resulting from accident, alteration, misuse, abuse, or improper installation.
Damages caused during and/or after delivery.

5.
Display, discount, or refurbished units purchased with scratches, dents, or defects.

6.

Proof of purchase is required and must be provided to LG in order to validate warranty.

Therefore, these costs are paid by the consumer.

If the product is installed outside the normal service area, any cost of transportation involved in the repair of the product, or the
replacement of defective parts, shall be borne by the owner.

CUSTOMER ASSISTANCE NUMBERS:

To obtain Warranty Coverage: Retain your Bill of Sale to prove date of purchase.

A Copy of your Sales Receipt must be submitted at the time
warranty service is provided.

To obtain Product or Customer

Service Assistance: Press the appropriate menu option, and have your product type

To obtain the nearest
Authorized Service Center:

Call 1-800-243-0000

(24 hrs a day, 7 days per week, 365 days per year)

(Refrigerator), model number, serial number, and ZIP/Postal
Code ready.

Call 1-800-243-0000

(24 hrs a day, 7 days per week, 365 days per year)

Press the appropriate option, and have your product type
(Refrigerator), model number, serial number, and ZIP/Postal
Code ready.

2

TABLE OF CONTENTS

Warranty (USA)
Warranty (Canada)
English Version
Spanish Version
French Version 74

Important Safety Instructions 7 - 8

Requirements for Ground Connection

Parts and Features

Refrigerator Installation

Unpacking
Installation

Installation of Base Grille

Refrigerator Doors: How to

remove and reverse

For Models with Pull-out Drawer

For Models with Swinging Door

How to remove and Install Pull-Out Drawer

Closing and Aligning the doors

Using your Refrigerator

Ensuring Proper Air Circulation

Multi Flow

Door Alarm

Adjusting the Controls
Adjusting Control Settings
Food Storage Guide
Storing Frozen Food
Refrigerator Shelves
Frozen Meat Comparment (Chef Fresh
/ Snack Pan)

2 - 3
4 - 5

39

9 - 11

12 - 19

12
12
12

13 - 19
13 - 14

17 - 19
15 - 16

20

21 - 28

21
21
21

21 - 22

22
23
23
24

25

Optibin Crispers

Crisper Humidity Control

6

8

Crisper cover with interior lattice
Door Racks

Design-A-Door
Dairy Compartment

Egg Compartment

Ice Box
DuraBase
Durabase Divider
Glide Out Drawer
Tilting Door
Wired Durabase (Swing Models)
Freezer Shelf

Refrigerator Care and Cleaning

Refrigerator Cleaning
Outside
Inside Walls

Door Lining & Gaskets

Plastic Parts (Covers and Panel)
Cover Back
Replacing Refrigerator Lights
Power Interruptions

When Going on Vacation
When Moving

About the Automatic Ice Maker

Connecting the Water Line

Troubleshooting Guide

25
26
26

26
26

27
27
27
27
27
28
28
28
28

29 - 30

29
29
29
29
29

29

29 - 30

30
30
30

31

32 - 34

35 - 38

6

IMPORTANT SAFETY INSTRUCTIONS

SAFETY MESSAGES

This manual contains several important safety notices. Always read and obey all of the following safety messages.

This is the safety alert symbol. This symbol is a warning to potential dangers that could cause death,
injury or damage to you, others or the product.

All safety messages will follow after this warning symbol and the word “DANGER”, “CAUTION” or
“WARNING”. These words mean:

DANGER

WARNING

CAUTION

All safety messages inform you of potential danger,advise you on how to reduce the risk of injury and tell you what can
occur if the instructions are not followed.

You may be killed or suffer fatal damage if you do not follow instructions.

You may be killed or seriously injured if you do not follow instructions.

Indicates a potentially hazardous situation which, if not avoided, may result in minor
injury or damage to the product.

WARNING

To reduce the risk of fire, electrical shock or personal injury,
the following precaution measures should be followed:

NEVER disconnect the refrigerator by pulling the power cord,
always grip the plug firmly and disconnect it directly from the

outlet.

Immediately repair or replace all faulty or damaged service
cables. Do not use cords that have cracks or abrasion damage
on the length of the cord or on the plug.

When moving your refrigerator, take care not to roll over the
electrical cord.

DO NOT store or use gasoline or other combustible liquids
or vapors in proximity with this or any other electrical appliance.

DO NOT permit children to climb, stand or swing from the doors
or shelves of the refrigerator. This can cause serious injury to
them and damage to the product.

Keep your fingers away from areas in which they can become
caught, such as the doors, hinges and cabinets. Be careful
closing the doors when children are near.

Unplug the refrigerator before cleaning or repairing.
NOTE: We strongly recommend that any repair services be

performed by a qualified professional.

Before replacing a burned-out light bulb, unplug the refrigerator
or shut down the circuit breaker to avoid contact with a live
wire (the bulb could break while being replaced). NOTE:
Setting the control to the OFF position does not disconnect the
power from the light bulb circuit.

Do not keep bottles in the freezer compartment, they could
explode after freezing and cause damage.

For your safety, this product should be properly grounded.
Have a qualified professional check the electrical circuit and
outlet to ensure a proper ground connection.

Read all instructions before utilizing the product.
Utilize this product only as explicitly expressed in this guide.
Once the refrigerator is operating, avoid touching cold

surfaces of the freezer with damp or wet hands; the skin

could become adhered to these surfaces.

In refrigerators with an automatic ice dispenser, avoid
contact with moving parts of the ejector mechanism or with

the heating mechanism that discharges the cubes. DO NOT
place your fingers or hands in the ice dispenser mechanism
while the refrigerator is connected.

DO NOT refreeze foods which have already thawed. The
Department of Agriculture of the United States, in your
Bulletin of Home and Gardens No. 69 establishes that:

“...You can refreeze food that have thawed if they contain

ice crystals or are cold and below 40 °F (4 °C)”.
“...Ground beef, perishable food or seafood that is discolored

or has an unpleasant odor should not be frozen or consumed.
Consumption of melted ice cream should also be avoided.
If the odor or color of food is questionable, discard it. The
food may be dangerous to consume”.

“Partial thawing or refreezing reduces the quality of the food,
especially fruit, vegetables and prepared meals. The quality
of red meat is less affected than that of other foods. Use
refrozen products as soon as possible in order to maintain
their quality”.

KEEP THESE INSTRUCTIONS

7

CAUTION

This appliance is not intended for use by children, persons with physical or mental disabilities, persons with reduced
sensory or mental capacity, or persons that lack experience or know-how, unless they have supervision or instruction in
relation to the use of the appliance by the person responsible for their safety. Children should be supervised to assure that
they do not play with the appliance.

DANGER:CHILDREN MAY BECOME TRAPPED

Children becoming trapped or suffocated is not a problem
of the past. Discarded and abandoned refrigerators are a
hazard, even if they remain there “for just a few days”.
If you would like to dispose of your old refrigerator, please
follow the instructions below to prevent any accidents.

BEFORE DISPOSING YOUR
REFRIGERATOR OR FREEZER
WHEN NO LONGER IN USE:

Remove the doors.
Leave the shelves in place so that children

cannot easily become stuck in them.

CFC DISPOSAL

Your old refrigerator may have a cooling system that uses If you decide to throw out your old refrigerator, ensure that
CFC’s (chlorofluorocarbons). CFC affects the stratospheric CFC contaminants are properly disposed of by a qualified
layer of the ozone. professional. If you intentionally remove the CFC

refrigerant, you could be subject to fines or prison in
accordance with environmental legislation in effect.

REQUIREMENTS FOR GROUND CONNECTION

IMPORTANT:

Attentively read the following.

TO CONNECT ELECTRICITY

WARNING

Electrical Shock Hazard

FOR YOUR PERSONAL SAFETY, this appliance must

be properly grounded. Have a qualified electrician

check your wall outlet to ensure that the plug is

grounded properly.

3-prong
grounding type
wall receptacle

3-prong
grounding
plug

Ensure proper
ground exists
before use.

It is your responsibility and obligation to replace
two-prong outlets with that of an adequately
grounded three-prong outlet. Do not, under any

circumstance, cut or extract the third prong from
the plug.

NOTE: Before installation, cleaning or replacing light

bulbs, you must disconnect the appliance from the
power source. When finished, plug the appliance back
in and adjust the thermostat to the desired position.

USE OF EXTENSION CABLES

We do not recommend the use of extension cables.

However, if you still choose to utilize an extension cable,
it is absolutely necessary that it is listed in the UL (in
the United States) or CSA (in Canada), that it supports
three-pronged plugs and that the electrical current
support a minimum of 15 A and 120 V.

The use of an extension cable will increase the amount
of space needed behind the refrigerator.

RECOMMENDED GROUNDING METHOD

Your refrigerator must always be connection to its own
outlet which is adequately grounded. The energy current
should only be 115 V, 60 Hz, C.A. and fused at 15 or 20 A.
This provides the best performance and prevents an
overload which could cause a fire from the overheating of
the cables. It is recommended that a separate circuit be

used for this appliance, as well as a receptacle that cannot
be disconnected with a switch. Do not use an extension
cable.

WARNING

REPLACING ELECTRICAL CABLE

If the power cord is damaged, it must be replaced
by our service center or qualified LG technician to
avoid any risk.

8

A

B

PARTS AND FEATURES

K

C

D

E

F

G

H

J

L

M

N

O

P

I

Q

R

Read this section to familiarize yourself with the parts and features of your new refrigerator.

NOTE: This guide covers different models. Your refrigerator could have some or all of the features and parts listed below.
The location of some of the parts may not correspond to that of your model.

A

Digital Sensor Control

B

Refrigerator Light

C

Shelves

D

Temperature Control *

E

Chef Fresh/Snack Pan *

F

Can Dispenser *

Optibin Crisper

G

(Keeps your vegetables and fruits fresh and crisp)

H

Ice Bin

I

Ice Tray (Inside H) *

J

Durabase

K

Divider

L

Dairy Compartment

M

Design-A-Door

N

Egg Compartment

O

Fixed Refrigerator Rack

Freezer Light

P

Pull out Drawer

Q

R

Icemaker *

*On some models

9

A

B

C

D

E

F

G

HH

PARTS AND FEATURES

K

M

N

N

J

L

I

Read this section to familiarize yourself with the parts and features of your new refrigerator.

NOTE: This guide covers different models. Your refrigerator could have some or all of the features and parts listed below.
The location of some of the parts may not correspond to that of your model.

A

Digital Sensor Control

B

Refrigerator Light

C

Shelves

D

Chef Fresh/Snack Pan *

E

Optibin Crisper
Keeps fruits and vegetable fresh and crisper

Ice Bin

F

G

Ice Tray (Inside of F) *

J

Dairy Compartment

K

Design-A-Door

L

Pull out Drawer

M

Fixed Refrigerator Rack

N

Freezer Light

O

Icemaker *

*On some models

O

H

Durabase

I

Divider

10

A

PARTS AND FEATURES

B

C

D

E

F

G

H

I

J

K

L

M

N

Read this section to familiarize yourself with the parts and features of your new refrigerator.

NOTE: This guide covers different models. Your refrigerator could have some or all of the features and parts listed below.
The location of some of the parts may not correspond to that of your model.

Digital Sensor Control

A
B

Refrigerator Light

C

Shelves

D

Chef Fresh/Snack Pan *

E

Optibin Crisper
Keeps fruits and vegetable fresh and crisp

Ice Trays*

F
G

Ice Bin

H

Wired Durabase

I

Dairy Compartment

J

Design-A-Door

K

Wire Freezer Shelf

L

Fixed Refrigerator Rack

Freezer Light

M

Freezer Door Rack

N

*On some models

11

REFRIGERATOR INSTALLATION

WARNING

Excessive Weight Hazard

Use the assistance of two or more persons to move or
install the refrigerator. Not following these instructions

may cause injury to the back and other parts of the body.

UNPACKING

Before installing your refrigerator, remove any tape or
temporary stickers. Do not remove any stickers that feature
warnings, the model serial number or the technical label of
the product located on the back of the refrigerator.

To remove adhesive tape residue, rub it well with your
fingers and a little liquid detergent. Clean with warm water
and let dry.

Do not use sharp instruments, rubbing alcohol, flammable
liquids or abrasive cleaning products to remove the
adhesive tape or glue. These products can damage the
surface of your refrigerator. For more information, see the
section on “Important Safety Instructions”.

The shelves come already installed in their factory position.
Remove the shelves and replace them according to your
spacing needs.

3. Install the refrigerator in an area between 55 ° F

(13 °C) and 110° F (43 °C). If the surrounding

temperature is lower or higher than previously

mentioned, it can adversely affect the unit.

CAUTION: Avoid placing the unit near heat sources,
direct sunlight or humidity.

ONCE INSTALLED

1. Carefully clean your refrigerator and remove and

dust accumulated during shipping.

2. Install accessories such as the ice tray, drawers,

shelves, etc., in their proper places. These are already
packed to prevent any possible damage during shipping.

3. Leave your refrigerator on for 2 to 3 hours before

storing food inside. Verify that there is a flow of cold
air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.

WARNING:

Take care when working with the hinges, base cover
and stops, etc. You may injure yourself.

DO not place your hands or any tools in the air vents,
the base cover or in the bottom of the refrigerator. This
may cause injury or electrical shock.

Moving Your Refrigerator:

Your refrigerator is extremely heavy. Make sure you
protect the floor when moving your refrigerator for
cleaning or servicing. Always pull your refrigerator

straight out when moving it. Do not shift from side to side
or “walk” the refrigerator when attempting to move it as
this can cause damage to the floor.

WARNING

Explosion Hazard

Keep all flammable materials and vapors (such as
gasoline) away from the refrigerator. Not following

these instructions may cause death, explosion or fire.

INSTALLATION

1. Avoid placing the unit near heat sources, direct sunlight,

or humidity.

2. To avoid vibration, the unit should be leveled. If needed,

adjust the leveling screws to compensate for an unlevel
floor. The front should be slightly taller than the rear to
ensure that the doors close properly. The leveling screws
can easily be turned by slightly tilting the front of the
refrigerator, turning the leveling screws clockwise ( )
to raise it and counter-clockwise ( ) to lower it.

INSTALLATION OF BASE GRILLE

Uninstalling or Replacing the Base Grille

1. Remove the 2 screws from the bottom front part of

your refrigerator (see Figure A).

2. Take off the cover.

Figure A

Installing the Base Grille

1. Align the bottom cover and place in position. Insert

the 2 screws and twist in place (see Figure B).

Figure B

Keep a Proper Distance from Adjacent
Objects

Please keep the refrigerator at an

adequate distance from other objects.
Insufficient spacing can reduce the
refrigerator's freezing efficiency and
increase electricity consumption.

(5.08 cm) 2”

12

REFRIGERATOR INSTALLATION

REFRIGERATOR DOORS: HOW TO REMOVE AND REVERSE (OPTIONAL) For Models with

Pull-out Drawer

You may find it more convenient to have the doors converted from the left-opening type (factory installed) to the

right-opening type. Directions refer to the right side as your right when facing the unit.

T O O L S N E E D E D

10 mm
1/4 in
3/8 in

Hex Socket Wrench

Other necessary tools are:

1/4 inch socket wrench 10mm open-end wrench

•

Adjustable wrench Flat 2-inch putty knife

•

IMPORTANT: Before you begin, unplug the refrigerator or disconnect the power source. Remove all food and any

adjustable doors or bins from the refrigerator doors.

HOW TO REVERSE DOOR SWING (When converting from left-opening mode to right-opening mode )
(when converting from the left-opening type to right­opening type)

1. Removing Refrigerator Door

Gently pry the Top Hinge Cover with a flat head screwdriver and remove (1).

•

•

Using 10mm spcket wrench, remove the 3 bolts and lift off the Top Hinge. Set parts aside (2).

•

Remove the pivot (3) and the cap (4) and place them in the opposite side.

•

Gently lift the refrigerator door (5) a little and remove.

Once the door has been removed, remove the screws (6), the stopper (7) Hinge Pin (8) located below this and remove

•

the hinge (9).

Install the hinge (10) on the opposite side of the door replace the screws (11), the stopper (12) and Hinge Pin (13).
Using the ¼ inch socket wrench, loosen the pin (14) and remove it.
Remove the 4 screws (15 and 16) and remove the hinge (17).

•

•

Phillips Screwdriver

Flat Head Screwdriver

Allen Wrench

1/4 in
3/32 in

13

12

10

11

8

1

4

9

2

3

7

6

5

14

16

15

17

13

REFRIGERATOR INSTALLATION

2. Installing the Refrigerator Door

Remove the cover (1) using a flat head screwdriver (this requires a little force), loosen the 2 screws (2) and place on the
opposite side.

Place the hinge (3) on the opposite side and install the 4 screws (4 and 5).
Insert the pin (6) in the hinge (3).
Remove the cover (7) and install on the right side.
Place the door and line up with the pin holes (8), making sure that both parts are aligned.
Place the top hinge (9) and insert the 3 screws (10).
Position the cover of the hinge over this (11).
Check that the door has been installed correctly.

4

2

5

3

1

6

11

8

10

9

HOW TO REMOVE THE DOOR HANDLES

NOTE: The appearance of the handle may appear different.

3. Removing the Refrigerator Handle

• Loosen the fixation screws (1) with a 3/32 Allen wrench and

remove the handle (2).

•

Remove the assembly screws (3) with a ¼ Allen wrench.

Carefully remove the plug buttons from the door (4).The

•

buttons can be unscrewed using your fingers, turning
counter-clockwise. Continue turning until the screw is
loose and falls out.

•

Install the buttons (4) on the left side.

Fixation

Screws

Allen

Wrench

7

Assembly

Screws

1

3

2

4

4. Replacing the Refrigerator Handles

• Rotate handle upside down (1).

• Insert the assembly screws on the opposite side of the

door (2).

•

Hold the handle in place with the holes lined up with the
screw holes (3) and tighten the screws(4) in place with
the 3/32 Allen wrench.

14

4

1

2

4

3

REFRIGERATOR INSTALLATION

HOW TO REMOVE AND INSTALL THE
PULL - OUT DRAWER

IMPORTANT: To avoid possible injury or damage to the

product or your property, please use two people to perform
the following instructions:

1.Removing the Pull out Drawer

• Pull the drawer out to maximum extension. Remove the

bottom rack (1) by tilting it back a little and then lifting it
off the railing tracks.

1

• Put pressure on the two hangers (2) with your thumbs in

order to lift it up.
Separate the left and right rail cover.

•

• With both hands, hold both sides of the door and

pull up to separate it.

• With both hands, hold the center of the bar and push

it in so that it is fit to both rails simultaneously.

2

• Remove the screws (3) from both sides of the rail track.

3

CAUTION:When removing the drawer, do not hold
the handle. If it comes off, it could cause personal
injury.

CAUTION: To place the drawer on the floor, take
care not to damage the floor or hurt your feet with

the sharp edgeson the side with the hinges.

2. Installing the Pull out Drawer

• With both hands, hold the center of the bar and pull

it outward so that the two rails extend out at the same
time.

15