LG L17AG Users manual

www.lg.com

Printed in China

ENGLISH

ESPAÑOL

LG L17AG

LG L17AG

GUÍA DEL USUARIO

USER GUIDE

LG L17AG

LG L17AG

www.lg.com

MFL69366201 (1.0)

About this user guide

ENGLISH

Thank you for choosing LG. Please carefully read this user guide before
using the device for the first time to ensure safe and proper use.

Ţ

Always use genuine LG accessories. The supplied items are designed only for this
device and may not be compatible with other devices.

Ţ

This device is not suitable for people who have a visual impairment due to the
touchscreen keyboard.

Ţ

Descriptions are based on the device default settings.

Ţ

Default apps on the device are subject to updates and support for these apps
may be withdrawn without prior notice. If you have any questions about an app
provided with the device, please contact a LG Service center. For user-installed
apps, please contact the relevant service provider.

Ţ

Modifying the device’s operating system or installing software from unofficial
sources may damage the device and lead to data corruption or data loss. Such
actions will violate your LG licence agreement and void your warranty.

Ţ

Some contents and illustrations may differ from your device depending on the
region, service provider, software version, or OS version, and are subject to
change without prior notice.

Ţ

Software, audio, wallpaper, images, and other media supplied with your
device are licensed for limited use. If you extract and use these materials for
commercial or other purposes, you may be infringing copyright laws. As a user,
you are fully are entirely responsible for the illegal use of media.

Ţ

Additional charges may apply for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To avoid additional
charges, select a data plan suitable to your needs. Contact your service provider
to obtain additional details.

Instructional notices

WARNING

NOTE

Situations that could cause injury to yourself or others, or
damage to phone or other property.

Notices or additional information.

2

LIMITED WARRANTY STATEMENT

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS
YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Warranty Laws

The following laws govern warranties that arise in retail sales of consumer
goods:

Ţ

The California Song-Beverly Consumer Warranty Act [CC §§1790 et
seq],

Ţ

The California Uniform Commercial Code, Division Two [Com C §§2101
et seq], and

Ţ

The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703].
A typical Magnuson-Moss Act warranty is a written promise that the
product is free of defects or a written promise to refund, repair, or
replace defective goods. [See 15 USC §2301(6).] Remedies include
damages for failing to honor a written warranty or service contract or
for violating disclosure provisions. [See 15 USC §2310(d).] Except for
some labeling and disclosure requirements, the federal Act does not
preempt state law. [See 15 USC §2311.]

3

1. WHAT THIS WARRANTY COVERS:

LG offers you a limited warranty that the enclosed subscriber unit and its
enclosed accessories will be free from defects in material and workmanship,
according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12)

MONTHS beginning on the date of purchase of the product with
valid proof of purchase, or absent valid proof of purchase, FIFTEEN
(15) MONTHS from date of manufacture as determined by the unit's
manufacture date code.

(2) The limited warranty extends only to the original purchaser of the

product and is not assignable or transferable to any subsequent
purchaser/end user.

(3) This warranty is good only to the original purchaser of the product

during the warranty period as long as it is in the U.S., including Alaska,
Hawaii, U.S. Territories and Canada.

(4) The external housing and cosmetic parts shall be free of defects at

the time of shipment and, therefore, shall not be covered under these
limited warranty terms.

(5) Upon request from LG, the consumer must provide information to

reasonably prove the date of purchase.

(6) The customer shall bear the cost of shipping the product to the

Customer Service Department of LG. LG shall bear the cost of shipping
the product back to the consumer after the completion of service under
this limited warranty.

4

2. WHAT THIS WARRANTY DOES NOT COVER:

(1) Defects or damages resulting from use of the product in other than its

normal and customary manner.

(2) Defects or damages from abnormal use, abnormal conditions, improper

storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not
the fault of LG, including damage caused by shipping, blown fuses, spills
of food or liquid.

(3) Breakage or damage to antennas unless caused directly by defects in

material or workmanship.

(4) That the Customer Service Department at LG was not notified by

consumer of the alleged defect or malfunction of the product during

the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied

either in fact or by operations of law, statutory or otherwise, including,

but not limited to any implied warranty of marketability or fitness for a

particular use.
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are

scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).

5

3. WHAT LG WILL DO:

LG will, at its sole option, either repair, replace or refund the purchase price
of any unit that is covered under this limited warranty. LG may choose at
its option to use functionally equivalent re-conditioned, refurbished or new
units or parts or any units. In addition, LG will not re-install or back-up
any data, applications or software that you have added to your phone. It
is therefore recommended that you back-up any such data or information
prior to sending the unit to LG to avoid the permanent loss of such
information.

4. STATE LAW RIGHTS:

No other express warranty is applicable to this product. THE DURATION
OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY
HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE,
THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY
OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or
consequential damages or limitations on how long an implied warranty
lasts; so these limitations or exclusions may not apply to you. This warranty
gives you specific legal rights and you may also have other rights which

6

vary from state to state.

5. HOW TO GET WARRANTY SERVICE:

To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:

Tel. [phone] or Fax. [phone]

Or visit http://www.lg.com/us/support. Correspondence may also be mailed
to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL
35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please
call or write for the location of the LG authorized service center nearest
you and for the procedures for obtaining warranty claims.

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT
IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS
THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL
AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates,
and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to
“dispute” or “claim” shall include any dispute, claim or controversy of any

7

kind whatsoever (whether based in contract, tort, statute, regulation,
ordinance, fraud, misrepresentation or any other legal or equitable theory)
arising out of or relating in any way to the sale, condition or performance of
the product or this Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG
agree to resolve any claims between us only by binding arbitration on an
individual basis, unless you opt out as provided below. Any dispute between
you and LG shall not be combined or consolidated with a dispute involving
any other person’s or entity’s product or claim. More specifically, without
limitation of the foregoing, any dispute between you and LG shall not under
any circumstances proceed as part of a class or representative action.
Instead of arbitration, either party may bring an individual action in small
claims court, but that small claims court action may not be brought on a
class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (AAA) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at
www.adr.org/consumer. Send a copy of your written demand for arbitration,
as well as a copy of this provision, to the AAA in the manner described
in the AAA Rules. You must also send a copy of your written demand to
LG at LG Electronics, USA, Inc.Attn: Legal Department-Arbitration1000

8

Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a conflict between
the AAA Rules and the rules set forth in this section, the rules set forth in
this section will govern. This arbitration provision is governed by the Federal
Arbitration Act. Judgment may be entered on the arbitrator’s award in any
court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration
provision and to the arbitrability of the dispute are for the court to decide.
The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the
AAA Rules. Except as otherwise provided for herein, LG will pay all AAA
filing, administration and arbitrator fees for any arbitration initiated in
accordance with the AAA Rules and this arbitration provision. If you prevail
in the arbitration, LG will pay your reasonable attorneys’ fees and expenses
to the extent required by applicable law. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or
brought for an improper purpose (as measured by the standards set forth
in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration
fees will be governed by the AAA Rules. In such a situation, you agree to
reimburse LG for all monies previously disbursed by it that are otherwise

9

your obligation to pay under the AAA Rules. Except as otherwise provided
for, LG waives any rights it may have to seek attorneys’ fees and expenses
from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose
to have the arbitration conducted solely on the basis of (1) documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an
in-person hearing as established by the AAA Rules. If your claim exceeds
$25,000, the right to a hearing will be determined by the AAA Rules. Any
in-person arbitration hearings will be held at a location within the federal
judicial district in which you reside unless we both agree to another location
or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30
calendar days from the date of the first consumer purchaser’s purchase of
the product by either: (i) sending an e-mail to [e-mail], with the
subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973.You must
include in the opt out e-mail or provide by telephone: (a) your name and
address; (b) the date on which the product was purchased; (c) the product
model name or model number; and (d) the IMEI or MEID or Serial Number,
as applicable (the IMEI or MEID or Serial Number can be found (i) on the
product box; (ii) on a label on the back of the product beneath the battery,
if the batter is removable;or (iii) from the settings menu via the following
path: Settings

General About phone Status).You may only opt out of

the dispute resolution procedure in the manner described above (that is, by

10

e-mail or telephone); no other form of notice will be effective to opt out
of this dispute resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited Warranty in any way,
and you will continue to enjoy the full benefits of the Limited Warranty. If
you keep this product and do not opt out, then you accept all terms and
conditions of the arbitration provision described above.

11

Table of contents

Features you will love ................. 15

KnockON ..................................................16

Turning the screen on ...............................................16

Turning the screen off .............................................. 16

Knock Code ..............................................17

Setting up the Knock Code feature ................. 17

Unlocking the screen using

the Knock Code ...........................................................17

Basics .......................................... 18

Accessories ..............................................19

Phone layout ............................................20

Turning Your Phone On and Off ............... 22

Installing the SIM or USIM card and

battery......................................................23

Charging the battery ...............................26

Inserting a memory card ..........................27

Removing the memory card .....................28

Locking and unlocking the device ............ 28

Changing the screen lock method....................29

Touch screen tips .....................................29

Tap or touch ................................................................... 30

Touch and hold..............................................................30

Drag.....................................................................................31

Swipe or slide ................................................................31

Double-tap ...................................................................... 32

Pinch-to-Zoom ............................................................. 32

Google account setup .............................. 33

Creating your Google account ............................33

Signing into your Google account.....................33

Locking and unlocking the device ............ 34

Changing the screen lock method....................34

Smart Lock......................................................................35

Home screen ............................................35

Getting to Know the Home Screen ................. 36

Returning to recently-used applications ...... 37

Customizing the Home screen ........................... 38

/PUJŻDBUJPOTQBOFM ..................................................... 39

Capturing a screenshot ............................ 43

On-screen keyboard .................................43

Using the keypad and entering text ................ 43

Entering special characters...................................44

Transferring data between a PC and the

device .......................................................44

Transferring data using USB connection ...... 44

12

Apps ............................................ 46

Installing or uninstalling apps ..................47

To open the Play Store app ................................... 47

To open a screen with details about

an app ................................................................................ 47

To uninstall applications .......................................... 47

Calls ..........................................................48

Making a call ..................................................................48

Calling your contacts ................................................ 48

Answering and rejecting a call ............................ 49

Making a second call ................................................. 49

Viewing your call logs ............................................... 50

Change your call settings ...................................... 50

Contacts ...................................................51

Searching for a contact ........................................... 51

Adding a new contact .............................................. 51

Favorites contacts ...................................................... 51

Creating a group .......................................................... 52

Messaging ................................................53

Sending a message .................................................... 53

Conversation view ...................................................... 54

Changing your messaging settings..................54

Camera .....................................................55

Taking a photo ..............................................................55

"VUP.PEFPOUIFWJFXŻOEFS ............................. 55

Once you have taken a photo .............................. 57

Recording a video........................................................57

After recording a video ............................................ 58

Gallery ......................................................59

Viewing pictures .......................................................... 59

Editing photos .............................................................. 59

Setting wallpaper ........................................................ 60

Zooming in and out ................................................... 60

Playing a video .............................................................. 60

Deleting photos/videos ........................................... 62

Email .........................................................63

Adding an account .....................................................63

Working with account folders............................. 63

Composing and sending email ............................ 63

Changing the Email app general settings .... 64

Deleting an email account ..................................... 64

Music ........................................................65

Playing a song ............................................................... 65

Music player options ................................................. 66

Clock .........................................................68

Alarms ............................................................................... 68

Timer................................................................................... 68

World clock ..................................................................... 69

Stopwatch ....................................................................... 69

Calculator .................................................70

Calendar ...................................................70

13

Voice Recorder .........................................71

Recording a sound or voice ................................... 71

Downloads ................................................71

Google apps..............................................72

Settings ....................................... 74

Access the Settings menu ......................75

Wireless Networks ..................................76

Airplane mode ...............................................................76

Wi-Fi ................................................................................... 76

Bluetooth ......................................................................... 77

Mobile data ..................................................................... 79

Call ....................................................................................... 79

Printing .............................................................................. 80

Mobile networks ......................................................... 81

VPN ..................................................................................... 81

Device .......................................................82

4PVOEOPUJŻDBUJPO ................................................. 82

Display ............................................................................... 83

Home screen .................................................................. 84

Lock screen .....................................................................84

Storage..............................................................................85

Battery & power saving .......................................... 86

Apps .................................................................................... 86

Default message app ................................................ 86

Personal ....................................................87

Location ............................................................................ 87

security.............................................................................. 87

Accounts & sync .......................................................... 88

Language & keyboard ............................................... 89

Backup & reset ............................................................. 90

system ......................................................91

Shortcut key .................................................................. 91

Date & time ....................................................................91

Accessibility ....................................................................91

About phone .................................................................. 93

Appendix ..................................... 94

Phone software update ...........................95

FAQ ...........................................................96

Anti-Theft Guide ....................................101

More information ...................................102

Open Source Software Notice

Information ..................................................................102

Trademarks .................................................................. 102

For Your Safety ......................... 103

14

Features you will loveFeatures you will love

KnockON

The KnockON feature allows you to double-tap the screen to easily turn it
on or off.

Turning the screen on

1 Double-tap the center of the Lock screen to turn the screen on.
2 Unlock the screen or access any of the available shortcuts or widgets.

Turning the screen off

1 Double-tap an empty area of the Home screen or the Status Bar.
2 The screen will turn off.

NOTE

Ţ

Tap on the center area of the screen. If you tap on the bottom or the top area,
the recognition rate may decrease.

Features you will love

16

Knock Code

The Knock Code feature allows you to create your own unlock code using
a combination of knocks on the screen. You can access the Home screen
directly when the screen is off by tapping the same sequence on the
screen.

NOTE

Ţ

If you enter the wrong Knock Code 6 times, you will be required to enter to your
Google account login info/backup PIN.

Ţ

Use the fingertip instead of finger nail to tap the screen for turning it on or off.

Setting up the Knock Code feature

1 Tap > > > Lock screen > Select screen lock > Knock Code.
2 Tap the squares in a pattern to set your Knock Code. Your Knock Code

pattern can be 3 to 8 taps.

Unlocking the screen using the Knock Code

You can unlock the screen by tapping the Knock Code pattern you already
set, when the screen turns off.

Features you will love

17

BasicsBasics

Accessories

These accessories are available for use with the your phone.

Ţ

Travel Adaptor

Ţ

Quick Start Guide

Ţ

USB Cable

Ţ

Battery

NOTE

Ţ

Items described below may be optional.

Ţ

Always use genuine LG accessories. The supplied items are designed only for this
device and may not be compatible with other devices.

Ţ

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

Basics

19

Phone layout

Earpiece

Headset Jack Microphone

Front Camera Lens

Basics

20

Flash

Rear Camera Lens

Power/Lock Button

Volume Keys

Speaker

Charger/USB port Microphone

Power/Lock Key

Ţ

Turn your phone on/off by pressing and holding
this key.

Ţ

Press once to turn the screen on/off.

Basics

21

Volume Keys While the screen is off:

Ţ

Press the Volume Down or Up Key twice to launch
the Camera and take a picture.

On the Home screen:

Ţ

Control ringer volume.

During a call:

Ţ

Control your earpiece volume.

When playing audio/video:

Ţ

Control volume continuously.

Turning Your Phone On and Off

Turning your phone on

Press and hold the Power/Lock Key on the side of the phone for a couple
of seconds until the screen turns on.

Turning your phone off

1 Press and hold the Power/Lock Key on the side of the phone until the

Phone options menu appears.

2 Tap Power off in the Phone options menu.
3 Tap OK to confirm that you want to turn off the phone.

Basics

22

Installing the SIM or USIM card and
battery

Insert the SIM or USIM card provided by the mobile telephone service
provider, and the included battery.

1 To remove the back cover, hold the phone firmly in one hand. With your

other hand, lift off the back cover with your thumbnail as shown in the
figure below.

Basics

23

2 Slide the SIM card into the SIM card slot as shown in the figure. Make

sure the gold contact area on the card is facing downward.

WARNING

Ţ

Do not insert a memory card into the SIM card slot. If a memory card happens to
be lodged in the SIM card slot, take the device to a LG Service Centre to remove
the memory card.

NOTE

Ţ

Only the microSIM cards work with the device.

Basics

24

3 Insert the battery.

4 To replace the cover onto the device, align the back cover over the

battery compartment and press it down until it clicks into place .

Basics

25

Charging the battery

Charge the battery before using it for first time. Use the charger to
charge the battery. A computer can also be used to charge the battery by
connecting the phone to it using the USB cable.

WARNING

Ţ

Use only LG-approved chargers, batteries and cables. If you use unapproved
chargers, batteries or cables, it may cause battery charging delay. Or this can
cause the battery to explode or damage the device, which are not covered by
the warranty.

The charger connector is located at the bottom of the phone. Insert the
charger and plug it into a power outlet.

NOTE

Ţ

Do not open the back cover while your phone is charging.

Basics

26

Inserting a memory card

Your device supports up to a 32GB microSD card. Depending on the
memory card manufacturer and type, some memory cards may not be
compatible with your device.

WARNING

Ţ

Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the
data stored in it.

NOTE

Ţ

Frequent writing and erasing of data shortens the lifespan of memory cards.

1 Remove the back cover.
2 Insert a memory card with the gold-coloured contacts facing downwards.

3 Replace the back cover.

Basics

27

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

1 Tap > > > Storage > Unmount SD card.
2 Remove the back cover and pull out the memory card.

WARNING

Ţ

Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to
the memory card or device. It is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.

Locking and unlocking the device

Pressing the Power/Lock Button turns off the screen and puts the device
into lock mode. The device automatically gets locked if it is not used for a
specified period. This helps to prevent accidental taps and saves battery
power.
To unlock the device, press the Power/Lock Button and swipe the screen
in any direction.

NOTE

Ţ

Double-tapping on the screen also can wake up the screen instead of the
Power/Lock Button.

Basics

28

Changing the screen lock method

You can change the way that you lock the screen to prevent others
accessing your personal information.

1 Tap

> > > Lock screen > Select screen lock.

2 Select a desired screen lock from None, Swipe, Knock Code, Pattern, PIN

and Password.

Touch screen tips

Here are some tips on how to navigate on your phone.

NOTE

Ţ

Do not press too hard; the tap screen is sensitive enough to pick up a light, yet
firm tap.

Ţ

Use the tip of your finger to tap the option you want. Be careful not to tap any
other buttons.

Basics

29