LG KD-36D, KD-24N, KD-36N, KD-24D, KD/E-36EXE Quick Reference Manual

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Page 1
DIGITAL KEY TELEPHONE / Quick Reference Guide
KD, KD/E, LKD Series
Press MON/SPEAKER button
y
If you dial a station that is unattended or in Do
g
y
g
Quick Reference Guide for Digital Key Telephone
Fixed Feature Buttons
FLASH button is used to terminate an outside call
and re-seize dial tone without having to hang up the handset.
SPEED button provides you with access to speed
dialing, save number redial and last number redial.
TRANS (TRANSFER) button is used to transfer an
outside call from a station to another.
CALLBK (CALLBACK) button allows you to leave
a callback indication at a station that is busy, unattended, or in Do Not Disturb.
CONF button is used to establish conference calls.
DND/FWD (Do Not Disturb/FORWARD) button
allows you to forward your calls to another destination, or make DND mode.
Call Forward
Press DND/FWD button and dial the desired Call
Forward type.
- 0 : Follow me (not available in GDK-16/20W)
- 1 : Unconditional
- 2 : Busy calls
- 3 : No answer calls
- 4 : Busy/no answer calls
- 5 : Station off-net
- 6 : Incoming outside line to off-net (Sys. ATD only)
- 7 : No Answer DVU forward-1(after 4sec)
- 8 : No Answer DVU forward-2(after predefined time)
- 9 : Bus
DVU forward
- # : Cancel previous call forward
Dial the station number or press DSS button or
intercom group where calls are forwarded.
(Confirmation tone is heard.)
.
Call Wait (Camp-on)
If you dial a busy station, you may alert it to your call.
After receiving intercom busy tone, dial * or the last
digit of called station number or press DSS button.
When the called party answers, consult with them
or hang up to transfer the call, if any.
MUTE button allows you to switch the built in
microphone on or off when using the speakerphone or the handset microphone when using the handset.
MON/SPEAKER button enables you to make a phone
call without lifting handset. It turns the telephone on and off when using the speakerphone.
HOLD button enables you to place an outside caller
on hold.
REDIAL allows you to make last number redial and
auto call number redial.
VOLUME bar allows you to adjust speakerphone
and handset volume.
Leaving a Message Waiting Indication
Not Disturb, you can leave a message waiting indication.
Dial the desired intercom station. Busy tone or
DND tone is heard.
Press CALLBK button. The called party’s CALLBK
button LED will flash.
To answer a Message Waiting Indication,
Press flashing CALLBK button and the station that
left message will be signaled with tone ringing.
If called station does not answer, press the CALLBK
button once to leave a messa
Placing an Outside Call on Hold
While connected to an outside line,
Press HOLD/SAVE button.
- Once for system hold
- Twice for exclusive hold
Reverse if hold preference is programmed to
system hold.
Press HOLD/SAVE button. (in GDK-16/20W)
CO line call will be put on hold according to the Hold Preference.
Quick Ref. Gui
de
e.
Conference
Call the desired party (internal or outside). When
called party answers, press CONF button.
Add next conference party by selecting another
outside line or intercom station.
When the party answers, press CONF button twice.
All parties are connected.
To terminate a conference, The conference initiator should be actively in the conference.
Hang up, or press CONF button to finish the
conference (only for conference initiator).
Last Number Redial
The last dialed number on an outside line is saved.
Press REDIAL button. Or,
Press SPEED button and dial *.
Save Number Redial (*)
If you wish to save a number you dialed,
After dialing the number of an outside party, keep
the handset off-hook.
Press SPEED button twice.
To dial a saved number,
Press SPEED button and dial #.
Note : The feature which is marked
(*), is not available in GDK-16/20W.
Page 2
DIGITAL KEY TELEPHONE / Quick Reference Guide
KD, KD/E, LKD Series
If th
l
Wh
t
21~99
(GDK
16/20W)
Quick Reference Guide for Digital Key Telephone
Call Transfer
While connected to an outside call,
Press TRANS/PGM button.
Dial station number or DSS button.
(You can select a screened or unscreened transfer.) Screened Transfer
When that extension answers, announce the transfer and hang up to complete call transfer. Unscreened Transfer When the called extension begins to signal, hang up to complete call transfer.
Storing Speed Dial Numbers
Press TRANS/PGM button and then SPEED button.
Dial the speed number bin.
- Station Speed Number bin :00~19 01~20 (GDK-16/20W)
- System Speed Number bin :200~999 (GDK-186)
(Attendant programmed) 200~399 (GDK-100/34i)
21~99 (GDK-16/20W)
Dial the phone numbers to be stored.
Press HOLD/SAVE button to save the number.
To erase an exiting speed bin,
Press TRANS/PGM button and then SPEED button.
Dial speed number bin to be erased.
Press HOLD/SAVE button.
Dialing a Speed Number
Press SPEED button and dial the speed number
bin.
en the called party answers, pick up the handse
or use speakerphone.
Voice Over ()
It is available when the station has been programmed with voice over.
When a busy keyset engaged in an internal or
external call is called through camp-on by a caller, HOLD/SAVE button of busy keyset is flashing.
After tone, the busy keyset will be connected to
both parties.
Queuing ()
You see that a particular line is busy and want to be placed on a list waiting for the first line in the group or station to become available.
Lift handset or press MON/SPEAKER button.
Press the busy outside line button, specific line
group button or DSS button.
Pressing CALLBK button, your CALLBK button
is lighting and confirmation tone is heard.
Hang up or press MON/SPEAKER button.
To answer a queue request,
When the busy outside line button, specific line
group button or DSS button returns to idle, you hear ringing and the queued line button flashes.
Lift handset and dial outside line.
Attendant Clock Set
The attendant can set the Time/Date without entering Admin. Programming.
Press TRANS/PGM button.
Dial # 1.
Enter Date/Time. (YYMMDDHHmm)
If there is no need to change date or time, press * key.
Press HOLD/SAVE button.
In GDK-16/20W,
Press TRANS/PGM button.
Dial # 1.
Enter Date (YYMMDDHH) and press HOLD/SAVE
button.
Enter Time (HHmm) and press HOLD/SAVE button.
ere is no need to change date or time, do not dia
current date/time and press HOLD/SAVE button.
Flexible Buttons Programming
Press TRANS/PGM button.
Press a flexible button to be programmed.
See the below chart and dial the desired code.
Press HOLD/SAVE button.
Direct Station Select 100~291 (GDK-186)
Call Park 601~619 (GDK-186)
Call Wait (Camp-on) TRANS/PGM + 8 5 Station Speed Dial SPEED + bin no.
System Speed Dial SPEED + bin no.
All Call Page 4 9 (# 0 in GDK-16/20W) Universal Night Answer 6 9 Last Number Redial SPEED + * Save Number Redial() SPEED + #
To erase a flexible button,
Press TRANS/PGM button.
Press the flexible button to be erased.
Press HOLD/SAVE button.
100~171 (GDK-100) 100~133 (GDK-34i) 100~115 (GDK-16) 100~133 (GDK-20W)
601~610 (GDK-100) 601~605 (GDK-34i)
601~606 (GDK-16/20W)
(00~19 / 01~20:GDK-16/20W) 200~999 (GDK-186)
200~399 (GDK-100/34i)
-
Quick Ref. Gui
de
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DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES
Digital Key Telephone Family
............................... .............................................................................…….
5
e
e
Placing an Intercom on Hold
16
r
Call Forward
20
r r
r
CONTENTS
Button Arrangement for Digital Key Telephone Family ................ ..................................................... …. 7
CO Line Features
Placing an Outside Call ............................................................................................................... ..…………. 9
Answering an Outside Call............................................................................. ...................…………………... 9
Call Transfer ....................................................... ..........................................................……………………… 9
Last Number Redial..................................................................................................................……………..10
Save Number Redial.................................................................... .................................... ........…………….. 10
Dial Memo......................................................... ............................................................…………………….. 10
Auto Call Number Redial................................................................................ ......................................…….11
Queuing............................................................................. ...................................…….... ...………………….11
Executive/Secretary Transfer ..................................................... .....................................................…........ 11
Step Call .......................................................................................................................................………… 11
Speed Dial Numbers ............................................................... .................................... .........................…...12
Storing Dial By Name ...........................................................................................................................…... 13
Call Park ..............................................................................................................................................…... 13
Universal Night Answer.......................................................................... ..............................……………….. 14
Intercom Features
Changing Intercom Answer Mode ........................................................................................................….. . 15
Placing an Intercom Call ....................................................................... .................................................…..15
Answering an Intercom Call .................................. ...............................................................................….. 16
.................................... .................................... ...........................….…………..
Changing Differential Ring ............................................... ...................................................................…... 16
Voice Over........................................... ........................................... .........................………………………….17
Answering a Call Wait with Voice Over ..................................................................................................….. 17
Answering a Queue Request .................................................................................................................….. 17
Directed Call Pick-up.......................................................................................................................... ....…...18
Call Wait (Camp-on) ............................................................................................ .................................…... 18
Mute .................................... ...............................................................................................................…….18
Call Back...............................................................................................................................................…... 19
Message Waiting....................................................................................................................……………….19
Do Not Disturb........................................................ .................................... ................………………………..19
............................................................................................................... ......………………….
Paging ................................................ ..................................... ...................…………………………………...21
Flash ............................................................................... .................................... ....………………………….22
Speakerphone .........................................................................................................................……………. 23
Speaker Volume Control............................................................. ....................................…………………….23
Ring Volume Control ................................................................... .................................... ......................….. 23
System Features
Placing an Intercom Group Call...................................... ....................................................................……...24
Placing a CO Call on Hold ......................................................................................... ..........................….…24
Group Call Pick-up............................................................................................... ................................….... 24
Conference ............................................................................. .................................... ...…………………... 25
Access Authorization Code...................................................................................................................... ... 26
Blocking Outside Calls ............................................................................ ...................................... .......…… 27
Restoring Outside Calls .................................................................... ...................................................…... 27
Wake-up Call ..........................................................................................................................……………...28
Using Dial By Name ........................................ .................................... ................................................…….29
Programming Your Name into Display ................................................................................ .................…... 31
Pre-selected Message ............................................................................................. .............................….. 31
User Custom Message Programming ........................................................... ........................................…... 32
Background Music........................................................ ................................... ........…………………………. 33
DISA (Direct Inward System Access) ................................... ...............................................................……. 33
Voice Announcement ................................................................................... ............….………………………34
CO Message Wait ………………………………………………………………………………………..……………37
LCD Language Change .......................................................... ....................................... ..…………………..38
Alarm Reset ...................................................................................................…………………………………38
Two-way Recording ……………………………………………………………………………………………………38 Auto Call Distribution (ACD) Operation …………………………………………………………...…………………39
3
CO Line F
atures
Intercom Featu
es
System Featu
es
Page 4
DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES
a
Large LCD Keyset Features
a
t
y
t
y
p
Room Charge Display & Printing .................................................................................……………………..
62
p
Auto Internal Speed Directory
66
CONTENTS
LCD Brightness Control .................................................................................................. ....................……. 41
Door Open ..................................... ..............................................................…………………………………. 41
Calendar Display................................ ...................................................................…………………………… 41
Flexible Button Programming .............................................................................................................……. 42
Attendant Operation
Wake-up Call.....................................................................................................................…………………. 44
System Greetings................................................ ...... ... ... ...... ... ...... ... ...... ... ... ...... ... ...... ... .................….…... 45
Attendant Clock Set ........................................................ ...................................…………………………….. 46
Changing Time/Date Format ..............................................................................................................…….. 46
To Set Current Time 1 Hour Early/Late ……………………………………………………………………………..47
System Speed Dial............................................................. ..................................... ............................….... 47
Attendant Intrusion ................................................................................................................…... ………… 48
Day/On-demand/Night Mode Service (Manual/Automatic) ......................................................................…. 48
To Print out Accumulated SMDR Records...........................................................................………………… 49
To Erase SMDR Record................................................................................................. ......................…… 50
Dial By Name …………………………………………………………………………………………………………. 51
Customized Message............................................................ .............................................................…….. 51
CO Outgoing Disable.................................................................... ............................................…... ………. 52
Temporary COS Change.............................................................................................. ....................………. 52
Traffic Anal
Erasing Station Message .......................................................................................................................….. 54
Attendant LCD Language ............................................................... .....................................................…….55
Intercom Box BGM Selection by Attendant ............................... ...........................................................…… 55
Overriding a Key Telephone in Do Not D i sturb ......................................................................................……55
Attendant DSS Operation ..................................................... .................................………………………….. 56
Hotel Operation
Introduction.................................................................................. ...................................…………………….57
Register Hotel Name................................... ........................................................................ ......... .....….…...57
Check-In.............................................. ..................................... ................................………………………... 57
Check-In /Change a Guest's Room Status..................................................... ………………………………... 58
Register & Change a Guest Name (Room Status Type 1).....................................................………………. 58
Class of Service (Room Status Type 2)............................ .........................…………………………………… 59
Guest Alarm Call (Room Status Type 3).....................................................………………………………….. 59
Intercom Enable/Disable (Room Status Type 4).....................................................………………………….. 59
Room to Room Call Group (Room Status Type 5).............................. .......................……………………….. 60
Authorization Code (Room Status Type 6).................................... ................................. ...................……….60
Pre-paid Call Charge (Room Status Type 7)...........................................……………………………………….60
Call Charge Rate (Room Status Type 8)..............................................................................................….... 61
Baby Listening .................................................... ......................................……………………………………. 61
Check-Out ......................................................................……………………………………………………….. 61
Printing a Guest's Room Status ........................................................................…………………………….. 62
Intercom Cal Enable/Disable ...................................................................................................................….62
One-Time CO Call Enable ......................................................................................…………………………. 63
Change LCD Display Language .....................................................................................…………………… 63
Bath Alarm .....................................................................................……………………………………………. 64
Maid Status …………………………………………………………………………………………………………… 64 Register Bar & Mini-Bar Charge …………….……………………………………………………………………… 65 Room to Room Call Group…………………………………………………………..………………………………. 65 Room Rate Assign……………………………………………………………………………………………………. 65 Fee for Part Time……………………………………………………………………………………………………… 66
Multiple Front Desk …………………………………………………………………………………………………... 67 New Cabina Call ……………………………………………………………………………………………………… 67 Brief SMDR Print ………………………………………………………………………………………………………67
Index (Alphabetical Order) .............................................. ................................ .......…………………………. 68
sis......................................................................................………………………………………. 53
……………………………………………………………………………………….
4
L rge LCD
A tendant Operat
ion
Hotel O
eration
Page 5
DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES
Large Digital Key Telephone
(You cannot use Large LCD keyset with GDK
-
16/20W system.)
KD-36N
LCD Displa
Flexible Buttons
Digital Key Telephone Family
KD-33LD KD/E-36LD
KD Series
KD-36D KD-24N
KD-36D : LCD Display, 24 Flexible Buttons
: No KD-24D : LCD Display, 12 Flexible Buttons KD-24N : No LCD Display, 24 Flexible Buttons
y, 24
KD/E Series
KD/E-36EXE KD/E-24ENH KD/E-8BTN
KD/E-36EXE : LCD Display, 24 Flexible Buttons KD/E-36ENH : No LCD Display, 24 Flexible Buttons KD/E-24EXE : LCD Display, 12 Flexible Buttons KD/E-24ENH : No LCD Display, 24 Flexible Buttons KD/E-8 BTN : No LCD Display, 8 Flexible Buttons
5
Page 6
DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES
LKD Series
(You cannot use LKD
-
30LD with GDK
-
16/20W system.)
,
,y p
p
Digital Key Telephone Family
LKD-2N/S LKD-8D/S LKD-30LD
LKD-2N/S: No LCD Display, 2 Flexible Buttons LKD-8D/S: LCD Display, 8 Flexible Buttons LKD-30D: LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30) LKD-30LD: Large LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30) LKD-DSS: 48 Flexible Buttons
The LKD series keysets can be normally operated in the following S/W version or later.
GDK-34i: GS40P-1.2A // GDK-100: GS00P-3.2A // GDK-186: GS86P-5.1A GDK-34i: GS40P-1.1Cd // GDK-100: GS00P-3.1Df // GDK-186: GS86P-4.0Ee
KE/C, KD/C Series (CTI is not available with GDK-16/20W syste m.)
KE/C, KD/C Series keysets have normal functions as KD, KD/E keysets and CTI (Computer Telephony Integration) function to connect PC (RS-232C Interface Function). Connecting CTI Module, the KE/C, KD/C keyset operates to transmit/receive data to communicate with PC.
Installation Guide for Connection CTI Module to KE/C, KD/C keys et
1. Connect KE/C
KD/C keyset to KTU port of CTI module with 6-pin line cord.
2. Connect KSU to KSU port of CTI module with 4-pin line cord.
3. Connect the serial port of PC to the serial port of CTI module with 9-pin RS-232C cable.
6
Page 7
DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES
Large Digital Key Telephone
(You cannot use Large LCD keyset with GDK
-
16/20W system.)
Button Arrangement for Digital Key Telephone Family
KD-33LD KD/E-36LD
KD Series
KD-36D KD-36N KD-24D KD-24N
7
Page 8
DIGITAL KEY TELEPHONE KD, KD/E, LKD SERIES
Button Arrangement for Digital Key Telephone Family
KD/E Series
KD/E-36EXE KD/E-24ENH KD/E-8BTN
LKD Series
LKD-8D/S LKD-30D
In LKD-8D/S, 2N/S, REDIAL key has the function of FLASH in older system software versions, ie GDK-
16 S/W version 1 and GDK-186/100/34i versions 5.4/3.4/1.4 and below.
8
Page 9
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
e
16
6
e
P
Button
Procedures
Range
Placing an Outside Call
Lift handset or press MON/SPEAKER button.
Press outside line button, pool button or dial CO line access
code.
Dial desired party.
When called party answers, lift handset or use speakerphone.
9, 8 +
186 : 01 ~ 48 100 : 01 ~ 24
34i : 01 ~ 09 16/20W : 1 ~ 4 Or, 88 + 186 : 01 ~ 96 100 : 01 ~ 48
34i : 01 ~ 34
: 1 ~
20W: 1 ~ 8
CO Line F
atures
Answering an Outside Call
Button Procedures
Lift handset or press MON/SPEAKER button to use
speakerphone.
ress flashing CO line button or loop key.
(If your phone is programmed with Preferred Line Answer, you
may answer just by lifting handset.)
Range
Call Transfer
Screened Transfer
To transfer an outside call to the other extension,
Press TRANS/PGM button. (The outside call is put on hold.)
Dial station number or appropriate DSS button.
You can make a screened or unscreened transfer.
When the called extension answers, notice the call transfer and hang up to complete call transfer.
186 : 100 ~ 291 100 : 100 ~ 235
34i : 100 ~ 177
16 : 100 ~ 115
20W: 100 ~ 133
Unscreened Transfer
While the station you called rings, hang up to complete call transfer.
To answer screened transfer,
When a station rings according to Intercom Answer Mode
selection, answer the intercom call.
The transferring party hangs up, the call will be connected.
Note : 1) The feature which is marked (), is not availabl e in GDK-16/20W.
2) The button description in this manual is based on LKD series keyset.
9
Page 10
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
e
Save Number Redial
(*)
e
To dial
g
redial bin for future use
g
Last Number Redial
The last dialed number on an outside line is saved. To redial the last dialed number,
Press REDIAL button. Or,
Press SPEED + *.
CO Line F
Button Procedures
If you want to save a number you dialed,
After dialing the number of an outside party, keep handset
off-hook state.
Press SPEED button twice.
Hang up.
a saved number,
Press SPEED + #.
Range
Dial Memo ()
While on an outside line or intercom call, you may enter and save a number in the save number
Button Procedures
.
Press the programmed DIAL MEMO button.
To program [DIAL MEMO] button, [TRANS/PGM] + flexible button + [TRANS/PGM] + 8 0 + [HOLD/SAVE]
Dial the desired number.
Press DIAL MEMO button a
ain to save.
To dial the dial memo number,
Press SPEED + #.
Range
atures
To check the dial memo number,
In idle state, press DIAL MEMO button.
The saved number is displayed on the LCD.
10
Page 11
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
When the called party is busy or does not answer the call, the system can automatically redial
e
e
you hear ring and the queued line button is flashing
Auto Call Number Redial ()
the number by pre-programmed time interval.
Button Procedures
Press REDIAL button.
Hang up.
A busy or no answer number will be redialed automatically after
pre-programmed time interval while MUTE button is lighting.
When called party answers, lift handset to talk.
Range
Queuing ()
When a CO line is busy, you can request a call back when the CO line is available. As soon as it becomes idle, you can be the first extension to get the CO line.
Button Procedures
Lift handset or press MON/SPEAKER button.
Press busy outside line button or specific line group button.
Pressing CALLBK button , your CALLBK button is lighting and
confirmation tone is heard.
Hang up or press MON/SPEAKER button.
To answer a queue request,
When the busy CO line or specific line group returns to idle,
.
Lift handset and dial a desired phone number.
Range
CO Line F
atures
Executive/Secretary Transfer ()
Button Procedures
When the Executive Station is busy or DND (Do Not Disturb),
all calls will go to the Secretary Station.
The Secretary Station may signal the Executive Station that is
in DND by using Call Wait feature. (Press * key or dial the last digit of the number of Executive station or press the DSS button to operate Call Wait feature.)
11
Range
Page 12
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Wh
diff
e
last digit
e
To store station speed numbers
T
Step Call ()
en an extension is busy, you can make a call to a
erent station by dialing only the last digit
of new station number.
Button Procedures
Dialing an extension number, and the station is busy.
After hearing ICM busy tone, dial the last digit of the next
Range
extension number in the same 10’s group. (ex. If station “112” is busy, dial digit “4” to call station “114”.)
It can be used for CO line call by pressing SPEED button +
.
Speed Dial Numbers (Station Basis)
Each extension can program up to 20 individual speed dial numbers in the station. The numbers are entered and stored by the user and it can be recalled at any time.
Button Procedures
,
Press TRANS/PGM button.
Press SPEED button.
Dial speed number bin.
Dial the phone numbers to be stored.
Press HOLD/SAVE button.
Enter name for Dial by Name. (optional)
Or,
Press TRANS/PGM button.
Press SPEED button.
Dial speed number bin.
Press desired outside line or specific line group button.
Dial the phone number to be stored.
Press HOLD/SAVE button.
Enter name for Dial by Name. (optional)
Press HOLD/SAVE button.
Range
Station Speed bin 186/100/34i :
00~19
16/20W: 01~20
GDK-16/20W:
Dial by Name is not available.
GDK-16/20W:
Line group button is not available.
CO Line F
atures
To use station speed numbers,
Lift handset or press MON/SPEAKER button.
Press SPEED button.
Dial speed number bin.
To use system speed numbers,
Lift handset or press MON/SPEAKER button.
Press SPEED button.
Dial speed number bin.
o erase station speed numbers,
Press TRANS/PGM button.
Press SPEED button.
Dial speed number bin to be erased.
Press HOLD/SAVE button.
12
System Speed bin 186 : 200~999 100 : 200~399
34i : 200~399
16/20W: 21~99
Page 13
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Users for
digital display phone can enter the called party s name so they can dial by name instead
e
e
8
80
erased
Call Park
16/20W : 601~606
Storing Dial by Name
of dialing the phone number.
Button
Press TRANS/PGM button.
Press SPEED button and speed number bin.
Dial the desired phone number.
Press HOLD/SAVE button.
Enter the name up to 16 letters using the code below;
Press HOLD/SAVE button.
In GDK-16,
Pressing [▼] key while entering name, the last character will be
.
While entering a name, you may press ‘4,5,6’ or ‘7,8,9’ as a
second digit instead of ‘1,2,3’. (Ex. To enter ‘J”, you may press ‘5 1’, ‘5 4’ or ‘5 7’.)
Q - 11
Z - 12
. - 13
1 - 10
G - 41 H - 42
I - 43
4 - 40
P - 71 R - 72 S - 73 Q - 7* 7 - 70
*1 - Blank *2 - : *3 - ,
Procedures
A - 21 B - 22 C - 23 2 - 20
J - 51 K - 52 L - 53 5 - 50
T - 81 U - 82 V - 83
-
0-00 #
D - 31 E - 32 F - 33 3 - 30
M - 61 N - 62 O - 63 6 - 60
W - 91 X - 92 Y - 93 Z - 9# 9 - 90
Range
CO Line F
atures
A call can be parked in a parking location and the call will be retrieved by dialing the location number. Also, the call can be picked up by other extension with making a page announcement to inform parking location.
Button Procedures
While connected to an outside call,
Press TRANS/PGM button.
Dial parking location.
13
Range
186 : 601~619 100 : 601~610
34i : 601~605
Page 14
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
A call can be parked in a parking location and the call will be retrieved by dialing the location
p
U
er
Universal Night Answer
STA 102 (T)
Call Park (Cont’d)
number. Also, the call can be picked up by other extension with making a page announcement to inform parking location.
Button Procedures
Range
While connected to an outside call,
Press TRANS/PGM button.
Dial parking location.
Press PAGE down(▼) key, and you will see the following
on the display.
CALL PARK (01-19)
GROUP PICKUP
DIR PICKUP (STA#)
STA 102 (T)
NOV 02 01:40pm
Select CALL PARK.
▲ ▼
186 : 601~619 100 : 601~610
34i : 601~605 16/20W: 601~606
To retrieve a parked call,
Lift handset or press MON/SPEAKER button.
Dial parking location.
niversal Night Answ
When CO lines are programmed for UNA and the system is placed into night mode, users can answer incoming CO line calls employing dial code regardless of pick-up group..
Button Procedures
Lift handset or press MON/SPEAKER button.
Press flashing CO line button. If a CO line button is not
assigned, dial 6 9.
You will be connected to ringing outside line.
Range
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 4th menu key from main menu and you will see
the following on the display.
INT PAGE (01-20)
INT ALL CALL
EXT ALL CALL
INT/EXT ALL CALL
MEET ME
NOV 02 01:40pm
▲ ▼
14
Page 15
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
e
e
NOV 02
01:40pm
,
,
Universal Night Answer (Cont’d)
Press PAGE down() key twice, and you will see the
following on the display.
ACC CO-GR (01-48)
ACC 1 CO (01-96)
UNIV NITE ANSWER
TIE ROUTE (01-30)
ALARM RESET
STA 102 (T)
Select UNIV ANSWER key.
If an outside line is assigned for UNA and the attendant station is placed into night service mode, you will be connected to ringing outside line.
Changing Intercom Answer Mode
Button
Procedures
Press TRANS/PGM button.
Dial 4 9.
Dial 1 for Handsfree, 2 for Tone ring, or 3 for Privacy announce.
Press HOLD/SAVE button.
Range
CO Line F
atures
Placing an Intercom Call
Button Procedures
Dial intercom number or press programmed DSS button.
You will hear
- Ring back tone in TN (Tone) mode. Wait for called station to answer the ringing.
- 3 bursts of tone in HF(Handsfree) or PV(Privacy) mode. Begin your announcement after the tone.
15
Range
Page 16
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
g
r
g
r
gg g
Answering an Intercom Call
Range
With your intercom answer mode setting,
- in TN mode, intercom ring is heard. Lift handset to talk.
- in PV mode, 3 bursts of tone and one-way announcement is heard. Lift handset to talk.
- in HF mode, 3 bursts of tone and announcement is heard. Reply with handsfree mode or lift handset for privacy.
Placing an Intercom on Hold ()
Button Procedures
If your phone has ICM button, you may put an intercom call on
hold by pressing HOLD/SAVE button.
Or, while on an intercom call, press ICM button.
The ICM button flashes and intercom dial tone will be heard.
To retrieve intercom call on hold,
Press the flashing ICM button and lift handset.
Range
Intercom Featu
Changing Differential Rin
Button Procedures
Press TRANS/PGM button.
Dial 5 0 .
Select the ring type by dialing 1~4.
Press HOLD/SAVE button.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from main menu to select PROGRAM.
and you’ll see the following on the display.
ATD PROGRAM
STATIONPROGRAM
LCD BRIGHTNESS
RING VOLUME
SPEAKER VOLUME
STA 102 (T)
NOV 02 01:40pm
Select STATION PROGRAM.
On the display, you will see the following.
▲ ▼
16
es
Range
Page 17
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
g
On the display, you will see the following
r
Select the ring type (1~4) by pressing dial button 1~4
g
r
gy
Press
HOLD/SAVE
button again to alternate the call
internal call will
Changing Differential Ring
Range
S>WAKE-UP SET
S>WAKE-UP ERASE
S>REG PASSWORD
S>CHG PASSWORD
S>INTERCOM ONLY
STA 102 (T)
NOV 02 01:40pm
Press PAGE down(▼) key twice.
▲ ▼
.
S>DIFFER RING
LGE/GS86P-5.5Ca
STA 102 (T)
NOV 02 01:40pm
Select DIFFER RING key.
Press HOLD/SAVE button.
▲ ▼
.
Voice Over ()
This feature provides voice announcement to a busy station without interrupting the existing conversation. The announcement is received over the existin busy station hears both incoming parties.
Button Procedures
When a busy keyset engaged in an internal or external call is
called through camp-on by a caller, HOLD/SAVE button of busy keyset is flashing. After tone, the busy keyset can be connected to both parties.
Press HOLD/SAVE button in the busy keyset to converse with
new call.
conversation so that only the
Range
.
Intercom Featu
es
Answering a Call Wait with Voice Over
Button Procedures
You hear camp-on tone and HOLD/SAVE button is flashing.
Press HOLD/SAVE button to talk with the second caller.
You will be connected to the first caller when the second caller
The first caller is placed on hold. hangs up.
17
Range
GDK-16/20W:
The previous be disconnected.
The previous external call will be on hold.
Page 18
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
ButtonP
R
Select DIR.PICKUP (STA#) and dial the ringing
station number
r
r
Directed Call Pick-up ()
rocedures
You hear intercom or transferred outside line ring at a station.
Lift handset or press MON/SPEAKER button.
Dial 7 and the ringing station number.
You will be connected to the calling party.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 4th menu key from the main menu.
You will be connected to calling party automatically.
Call Wait (Camp-on)
If you dial a busy station, you may alert it of your call.
Button Procedures
After receiving intercom busy tone, dial “*” or last digit of called
station number, or press DSS button.
Camp-on tone is heard in called station.
When called party answers, talk or hang up to transfer the call.
Mute
ange
186 : 100~291 100 : 100~235
34i : 100~177
186 : 100~291 100 : 100~235
.
34i : 100~177
Range
Intercom Featu
es
It provides privacy during speakerphone or handset operation by disabling the microphone.
Button Procedures
Press MUTE button to activate.
Press MUTE button again to deactivate.
Range
18
Page 19
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
If you dial a station that is busy, you can leave a callback indication
g up
gp
r
r
Call Back
.
Button Procedures
After receiving intercom busy tone, press CALLBK button.
Hang up.
When the busy station hangs up, you will be signaled.
Answer the signal by lifting handset or by pressing
Range
MON/SPEAKER button, the station you called will be signaled.
Message Waiting
When the called extension does not answer the call, you can leave a message wait to the station.
Button Procedures
If a called party does not answer, press CALLBK button.
Han
At that time, the LED of CALLBK button in the called station is
.
flashing.
On LKD-2N/S, 8D/S,
If a called party does not answer, press TRANS/PGM button
and dial 5 6 .
To answer a message waiting indication,
Press flashing CALLBK button.
Station that left message will be signaled with tone ring.
On LKD-2N/S, 8D/S,
Dial 5 7 .
Range
Intercom Featu
es
Do Not Disturb
Button Procedures
If your phone has been programmed to have Do Not Disturb,
Press DND/FWD button while on-hook or your phone is ringing.
The LED is lighting and your phone is in DND.
To remove Do Not Disturb,
Press DND/FWD button while on-hook.
The LED is extinguished and DND at your phone is removed.
On LKD-2N/S, 8D/S,
Dial 5 3 instead of pressing DND/FWD button (Toggle setting).
Range
19
Page 20
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
y
A call can be forwarded to the other station or group depending on the call forward type
y
r
r
Attendant
Call Forward
It should be programmed in Admin. Programming to use some of the Call Forward types.
Button Procedures
Lift handset or press MON/SPEAKER button.
(The MON/SPEAKER button is lighting.)
Press DND/FWD button.
Press the call forward type;
0 - Follow me (not available in GDK-16) 1 - Unconditional
calls
2 - Bus 3 - No answer calls 4 - Busy / no answer calls 5 - Station off-net 6 - Incoming outside line to off-net (system attendant only) 7 - DVU forward for no answer-1 (forwarded after 4sec) 8 - DVU forward for no answer-2 (forwarded after predefined time) 9 - DVU forward for busy
Dial station number or press DSS button or intercom group.
Confirmation tone is heard and DND/FWD button is flashing
on forwarded station.
Hang up.
Sta. No.
186 : 100~291 100 : 100~235
34i : 100~177
16 : 100~115
20W: 100~133
INT. Group
186 : 620~649 100 : 620~634
34i : 620~627
16/20W : 61~64
- In case Follow-me, it should be programmed from the station that you will be forwarded to i.e. if your extension is 102 and you are forwarding to 104, then you will need to go to 104 to program the feature. Also, this feature requires authorization code and requires system programming.
- In case Station Off-net, the number you are forwarding to should be saved as a speed dial number first. (Please see the Page 12 to save a Speed Dial Number.)
- In case Incoming outside line to Off-net, this feature requires system programming.
- In GDK-16/20W,
• only 1 DVIB Forward is available. (DND/FWD + dial 7; the forwarding time can be programmed
with Admin Programming.)
• Attendant may set “Forward to DVIB” by pressing DND/FWD
+ dial 7: When normal CO ring is received, the call may be routed to DVIB and the calling party can leave a message at
.
To cancel call forward,
Lift handset or press MON/SPEAKER button.
Press DND/FWD button and dial #.
Hang up.
- To cancel Incoming Outside line to Off-net (at system attendant), Press MON + DND/FWD + CO line code (CO group /
CO line no. / CO BTN) + #
- To program {CALL FORWARD} button at a flexible button, Press TRANS/PGM + flexible button + TRANS/PGM + 5 4 + 7 (for No Answer DVU Forward after 4sec), 8 (for No Answer Forward after DVU FWD Answer timer), or 9 (for Busy DVU Forward) -- HOLD/SAVE
20
.
Range
Intercom Featu
es
Page 21
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
g
Button
Procedures
Range
ag g
After the tone, speak your message
r
r
F
Call Forward (Cont’d)
On LKD-2N/S, 8D/S,
Dial 5 4 instead of pressing DND/FWD button.
Pagin
A station, which is allowed to access page facilities, can connect and transmit voice announcement to any or all of the system external/internal page zones.
Button Procedures
To make a page,
Lift handset.
Dial page zone. (See below chart.) And you will hear warning
tone.
Hang up.
GDK-186 GDK-100 GDK-34i GDK-16/20W
All Call 4 9 4 9 4 9 # 0 Internal Zone 1 4 0 1 4 0 1 4 0 1 # 1 Internal Zone 2 4 0 2 4 0 2 4 0 2 # 2
: : : : N.A.
Internal Zone 5 4 0 5 4 0 5 4 0 5
: :
Internal Zone 15 4 1 5 4 1 5
: : Internal Zone 20 4 2 0 Internal All Call 4 3 4 3 4 3 # 4 External Zone 1 4 6 4 6 4 6 N.A External Zone 2 4 7 4 7 External All Call 4 8 4 8 4 8 # 3
.
Range
Intercom Featu
es
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
or internal zone,
Press the 4th menu key from main menu and you will see
the following on the display.
INT PAGE (01-20)
INT ALL CALL
EXT ALL CALL
INT/EXT ALL CALL
MEET ME
STA 102 (T)
NOV 02 01:40pm
Select INT PAGE key.
Dial the desired zone. (Confirmation tone is heard.)
After the tone, speak your message.
▲ ▼
21
186 : 01~20 100 : 01~15
34i : 01~05
Page 22
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
STA 102 (T)
Lift handset and dial
(GDK-16/20W:
6
) or HOLD/SAVE
r
EXT ALL CALL
r
Paging (Cont’d)
For internal all call/external all call/all call,
Press the 4th menu key from main menu and you will see
the following on the display.
INT PAGE (01-20)
INT ALL CALL
EXT ALL CALL
INT/EXT ALL CALL
MEET ME
NOV 02 01:40pm
Select the desired page key.
(INT ALL CALL/EXT ALL CALL/INT/EXT ALL CALL)
You will hear warning tone.
After the tone, speak your message.
To answer paging,
Go to the nearest key telephone.
button, and you will be connected to the paging party.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 4th menu key from main menu and you will see
the following on the display.
INT PAGE (01-20)
INT ALL CALL
INT/EXT ALL CALL
MEET ME
STA 102 (T)
NOV 02 01:40pm
4 4
▲ ▼
186 : 01~20 100 : 01~15
34i : 01~05
#
186 : 01~20 100 : 01~15
34i : 01~05
Intercom Featu
es
Select MEET ME and you will be connected to paging party.
Flash
Disconnects outside line and reseizes dial tone. It can be used to send a timed break recall when the system is connected with a PBX.
Button Procedures
While connected to an outside line, press FLASH button.
Note: In LKD-2/8 BTN keyset, FLASH button is replaced by
REDIAL button in X.5 version or later. To assign FLASH button in a flex. Key, press TRANS + 9 4.
22
Range
Page 23
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Pressing an outside line button, a speed button, a station button or dialing a station number will
r
r
Select RING VOLUME
Speakerphone
automatically activate the speakerphone. (LKD-2N/S has no microphone and doesn’t function as handsfree unit.)
Button Procedures
Range
To activate speakerphone,
Press MON/SPEAKER button.
Dial outside line number or intercom number to talk.
Speaker Volume Control
Button Procedures
In speakerphone mode, press VOLUME (/) button to
control the speakerphone volume..
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from main menu to select PROGRAM.
Select SPEAKER VOLUME.
Press VOLUME (▲/▼) button to control speaker volume.
Range
Intercom Featu
Ring Volume Control
Button Procedures
When bell rings, press VOLUME (/) button to control
ring volume.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from main menu to select PROGRAM.
Press VOLUME (▲/▼) button to control ring volume.
.
23
es
Range Range
Page 24
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
FEATURE
INT/EXT ALL CALL
r
r
Placing an Intercom Group Call
To make an intercom group call,
Lift handset or press MON/SPEAKER button.
Dial the intercom group number.
Placing a CO Call on Hold
Button Procedures
Press HOLD/SAVE button.
- Once for system hold
- Twice for exclusive hold Reverse if hold preference is programmed to system hold.
Press HOLD/SAVE button (in GDK-16/20W).
CO call will be put on hold according to the Hold Preference.
To retrieve the call,
Lift handset and press flashing outside line button.
Group Call Pick-up
Button Procedures
You should be in the same pick-up group as ringing phone.
You hear an unattended phone ringing.
Lift handset or press MON/SPEAKER button.
Dial 6 6 .
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 4th menu key from the main menu.
INTERCOM CALL
STATION SPD DIAL
SYSTEM SPD DIAL
PROGRAM
STA 102 (T)
NOV 02 01:40pm
Pressing PAGE down(▼) key, you will see the following.
CALL PARK (01-19)
GROUP PICKUP
DIR PICKUP (STA#)
STA 102 (T)
NOV 02 01:40pm
Select the GROUP PICKUP. You will be connected to the
calling party automatically.
▲ ▼
▲ ▼
INT PAGE (01-20)
INT ALL CALL
EXT ALL CALL
MEET ME
STA 102 (T)
NOV 02 01:40pm
24
INT. Group No.
186 : 620 ~ 649 100 : 620 ~ 634
34i : 620 ~ 627 16/20W: 61~64
Range
Range
▲ ▼
System Featu
es
Page 25
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
r
r
Conference
To establish a conference,
Call desired party. (internal or outside)
Press CONF button. (CONF button is lighting and the called
party is put on exclusive hold.)
Call the next party.
Press CONF button twice. (once if adding additional parties)
Conference is established.
To add another party in the conference,
(not available in GDK-16/20W)
Press CONF button.
Call the next party.
Press CONF button twice.
To exit a conference (unsupervised),
Press CONF button in the supervisor station and hang up.
Other parties are still connected.
Re-entering a conference,
Lift handset or press MON/SPEAKER button.
Press CONF button.
To drop an outside party, (not available in GDK-16/20W)
(You should be active in the conference.)
Press outside line of party you wish to drop.
Hang up or press MON/SPEAKER button.
To terminate the conference,
Hang up or, press CONF button if unsupervised.
GDK-16/20W: At most 3 parties can be active in a conference.
On LKD-2N/S, 8D/S,
Conference feature can be accomplished by programming
a flexible key as CONF button (TRANS + 91).
System Featu
es
25
Page 26
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
To prevent unauthorized outside calling, DISA access or Trunk access on your station by others
Confirmation tone is heard
STA 102 (T)
STA 102 (T)
▲▼▲
confirmation tone.
r
r
Access Authorization Code ()
the system provides a means to lock/unlock a station by access authorization code.
Button Procedures
To register access authorization code,
Press TRANS/PGM button and dial 4 4. (MON/SPEAKER
button is lighting.)
Dial your own 5 digits access authorization code.
Press HOLD/SAVE button.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu.
INTERCOM CALL
STATION SPD DIAL
SYSTEM SPD DIAL
FEATURE
PROGRAM
▣▣
NOV 02 01:40pm
Select the STATION PROGRAM and you will see the following.
S>WAKE-UP SET
S>WAKE-UP ERASE
S>REG PASSWORD
S>CHG PASSWORD
S>INTERCOM ONLY
STA 102 (T)
NOV 02 01:40pm
Select the REG PASSWORD and enter the 5 digits access
authorization code.
Press HOLD/SAVE button.
.
▲ ▼
ATD PROGRAM
STATION PROGRAM
LCD BRIGHTNESS
RING VOLUME
SPEAKER VOLUME
NOV 02 01:40pm
,
Range
To change access authorization code,
Press TRANS/PGM button and dial 4 5.
Dial your current access authorization code. You will hear
Dial your new 5 digits access authorization code.
Press HOLD/SAVE button.
You will hear confirmation tone.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu.
Select the STATION PROGRAM.
Select the CHANGE PASSWORD and enter your current
access authorization code.
Enter your new 5 digits access authorization code.
Press HOLD/SAVE button.
26
System Featu
es
Page 27
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Note
: An access authorization code should be registered
Press the 5th menu key from the main menu
STA 102 (T)
R
Press STATION PROGRAM key
r
r
Blocking Outside Calls ()
.
Button Procedures
Press TRANS/PGM button and dial 4 6. (MON/SPEAKER
button is lighting.)
Press HOLD/SAVE button. (Confirmation tone is heard.)
MUTE button will flash until restored to normal.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press HOLD/SAVE button. (Confirmation tone is heard.)
MUTE button will flash until restored to normal.
Select the STATION PROGRAM and you will see the following.
S>WAKE-UP SET
S>WAKE-UP ERASE
S>REG PASSWORD
S>CHG PASSWORD
S>INTERCOM ONLY
NOV 02 01:40pm
Select INTERCOM ONLY.
▲ ▼
.
Range
Restoring Outside Calls ()
Button Procedures
Press TRANS/PGM button and dial 4 7.
Dial your current access authorization code.
(Confirmation tone is heard.)
MUTE button will be extinguished.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu.
Press PAGE down() key.
On the display, you will see the following.
S>RESTORE COS
S>MSG PROGRAM
S>ICM ANS MODE
S>MUSIC CHANNEL
S>PRESELECT MSG
STA 102 (T)
NOV 02 01:40pm
Select RESTORE COS key.
Enter your current access authorization code.
Press HOLD/SAVE button.
▲ ▼
.
27
ange
System Featu
es
Page 28
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
The system automatically sends ring signal to a station which registers a wake
time. There are
NOV 02
r
r
Wake-up Call
two kinds of wake-up call, one is effective for one-day, the other is effective until canceled.
-up
Button Procedures
Range
To register wake-up time,
Press TRANS/PGM button.
Dial 4 1 and 4-digit wake-up time (HHMM) in 24-hour mode.
(HH = 00~23, MM = 00~59)
Press HOLD/SAVE button for “one-day” or dial # and
HOLD/SAVE button for “until canceled”.
(Confirmation tone is heard.)
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu.
ATD PROGRAM
STATION PROGRAM
LCD BRIGHTNESS
RING VOLUME
SPEAKER VOLUME
STA 102 (T)
NOV 02 01:40pm
Select the STATION PROGRAM and you will see the following.
S>WAKE-UP SET
S>WAKE-UP ERASE
S>REG PASSWORD
S>CHG PASSWORD
S>INTERCOM ONLY
STA 102 (T)
Select WAKE-UP SET key.
Enter 4-digit wake-up time (HHMM) in 24-hour mode.
01:40pm
(HH = 00~23, MM = 00~59)
Press HOLD/SAVE button for “one-day” or dial # and
HOLD/SAVE button for “until canceled”.
(Confirmation tone is heard.)
▲ ▼
▲ ▼
To cancel wake-up call,
Press TRANS/PGM button and dial 4 2.
Press HOLD/SAVE button. (Confirmation tone is heard.)
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu.
Select STATION PROGRAM key.
Select WAKE-UP ERASE key.
Press HOLD/SAVE button. (Confirmation tone is heard.)
System Featu
es
28
Page 29
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Each station and speed dial number can be assigned to a name. When names are programmed
V
r
Confi
ill
r
your input. (You may delete the last letter of your input by
Using Dial By Name
you may select a speed dial number by the stored name.
Button Procedures
Press SPEED button twice.
On the display, you will see the following.
DIAL BY NAME
ICM : 1 U_SPD : 2 S_SPD : 3
Select desired type.
1 : Intercom 2 : User (Station Speed Dial) 3 : System (System Speed Dial)
Confirmation tone is heard and you will see the following.
1 : XXXX XXXX XXXXXX 2 : YYYY YYYY YYYYYY
Press the
You may enter characters using the code in “Storing Dial by
OLUME button to see the next two names.
Name”. The LCD will display the first two names which match your input.
To select the name in line 1, press HOLD/SAVE button.
To select the name in line 2, dial 2 and press HOLD/SAVE
button.
The call is placed automatically.
In GDK-16/20W,
Press SPEED button twice.
On the display, you will see the following.
DIAL BY NAME
ICM : 1 U_SPD : 2 S_SPD : 3
Select desired type.
1 : Intercom 2 : User (Station Speed Dial) 3 : System (System Speed Dial)
rmation tone is heard and you w
1 : XXXX XXXX XXXXXX 2 : YYYY YYYY YYYYYY
Pressing VOLUME button, the cursor will be moved to the next
name. When the cursor points a name or a dial number to call, press HOLD/SAVE butto n. Then, the stored number is dialed.
You may enter characters using the code in “Storing Dial by
Name”. The LCD will display the first two names which match pressing CALLBK button.)
You can see the matched phone number by pressing FLASH
button while the name is displayed (toggle).
The call is placed automatically.
see the following.
,
Range
System Featu
es
29
Page 30
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
HONG H.S
LEE Y.U
g
gpy
r
r
Using Dial By Name (in KD-33LD, KD/E-36LD, LKD-30LD) (Cont'd)
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Intercom Call
(Intercom name should be programmed by attendant.)
Press the 1st menu key from the main menu.
If it is programmed, you will see the following on the display.
AB LMN
CD OPQ
EFG RST
HI UVW
JK XYZ
STA 102 (T)
NOV 02 01:40pm
Select the key according to the first letter of the desired party’s
name. (Ex. Selecting the first letter with HI, you will see the sorted subscriber’s name as follows.)
▲ ▼
Press PAGE(▲/▼) key until you find the desired name.
. JANG W.H. KIM Y.J. LEE M.S. LEE S.H.
STA 102 (T)
NOV 02 01:40pm
.
STA 102 (T)
NOV 02 01:40pm
▲ ▼
▲ ▼
Station Speed Dial
Press the 2nd menu key from the main menu.
You will see the followin
AB LMN
CD OPQ
EFG RST
HI UVW
JK XYZ
STA 102 (T)
NOV 02 01:40pm
Follow the procedure as described in Intercom Call.
on the display.
▲ ▼
System Speed Dial
Press the 3rd menu key from the main menu.
Follow the procedure as described in Station Speed Dial.
System Featu
es
30
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DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Y
ill
r
P
HOLD/SAVE
butt
0 3 OUT OF OFFICE / RETURN TIME (HH:MM)
Programming Your Name into Display
ou can program your name and people using display phones w
station number.
Button Procedures
Press TRANS/PGM button.
Press SPEED button and dial 0 0.
Press SPEED button.
Enter your name. (up to 7 letters using the code in “Storing Dial
by name.)
ress
In GDK-16/20W, pressing [▼] key while entering station name,
on.
the last character will be erased.
Pre-selected Message ()
Button Procedures
Press TRANS/PGM button and dial 7 7.
Dial the number of desired message. Date, Time or Station
Number if required.
Press HOLD/SAVE button. (DND/FWD button is flashing.)
0 1 LUNCH, RETURN HH:MM 0 2 ON VACATION / RETURN AT MM:DD
0 4 OUT OF OFFICE / RETURN AT MM:DD 0 5 OUT OF OFFICE / RETURN UNKNOWN
0 6 CALL : XX.... (Telephone no: max.17 digits)
0 7 IN OFFICE/STA XXXX 0 8 IN A MEETING/RETURN TIME (HH:MM) 0 9 AT HOME 1 0 AT BRANCH OFFICE
# to cancel 1 1 ~ 2 0 are used for customized messages which are programmed by attendant. (See “Creating Customized Message”)
see your name instead of you
Range
Range
31
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DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Y
LCD of th
lli
r
r
Pre-selected Message ()
ou can select a pre-assigned message to be displayed on the
Button Procedures
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from main menu and you will see
the following on the display.
ATD PROGRAM
STATION PROGRAM
LCD BRIGHTNESS
RING VOLUME
SPEAKER VOLUME
STA 102 (T)
NOV 02 01:40pm
S>WAKE-UP SET
S>WAKE-UP ERASE
S>REG PASSWORD
S>CHG PASSWORD
S>INTERCOM ONLY
STA 102 (T)
NOV 02 01:40pm
Press PAGE down() key and you will see the following
▲ ▼
▲ ▼
on the display.
S>RESTORE COS
S>MSG PROGRAM
S>ICM INS MODE
S>MUSIC CHANNEL
S>PRESELECT MSG
STA 102 (T)
NOV 02 01:40pm
Select STATION PROGRAM key.
▲ ▼
On the display, you will see the following.
Select PRESELECT MSG.
On the display, you will see the following.
LUNCH (TIME)
VACATION (DATE)
OUT (TIME)
OUT (DATE)
OUT ( ? )
STA 102 (T)
NOV 02 01:40pm
Select desired message key, date, time or station number, if
▲ ▼
required.
Press HOLD/SAVE button. (DND/FWD button is flashing.)
To turn off message display,
Press flashing DND/FWD button.
e phone ca
ng the station.
Range
System Featu
es
32
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DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Y
LCD of th
lli
Press
TRANS/PGM
button
186 : 0~9
r
r
User Custom Message Programming ()
ou may program a custom message 00 to be displayed on the
e phone ca
ng your
station.
Button Procedures
Press TRANS/PGM button and dial 4 8 at the station.
Range
(Confirmation tone is heard.)
Enter the message. (up to 24 letters using the code in “Storing
Dial by Name”)
Press HOLD/SAVE button.
Background Music
A station can receive audio, generally music from an internal or external source while idle.
Button Procedures
Dial 7 3 .
Internal BGM is heard.
Pressing TRANS/PGM + 7 3, the selected music is changed by
.
Range
100 : 0~9
34i : 0~9
16/20w : 1~3
turns. (Channel 0: BGM is not heard.)
The default setting is assigned by PGM 41-BTN 1.
DISA (Direct Inward System Access)
Outside caller can access a CO line which is programmed as DISA line.
Button Procedures
Range
Dial the CO access code after hearing dial tone or voice guide
from DVU.
Or, dial the CO access code after dialing the programmed
authorization code (when needed) for outgoing call.
33
System Featu
es
Page 34
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
This feature provides the station with an audible system prompt, you can record a greeting that
Station Number Prompt
greeting message when you do not answer the call within a
r
r
Voice Announcement
will be played to the caller when the call is not answered within the predefined time.
Button Procedures Range
Time Prompt;
Dial 6 7 1.
You will hear the time prompt, “Time is XX : XX PM.”
Date Prompt;
Dial 6 7 2.
You will hear the date prompt, “Date is December, 20th.”
;
Dial 6 7 3.
You will hear the station number prompt, “This is station XXXX.”
Record your greeting;
Dial 6 7 4 (for No Answer FWD) or 6 7 # (for Busy FWD).
To stop recording, press MON/SPEAKER or HOLD/SAVE button.
(MON/SPEAKER button: erased automatically after 48 hours,
HOLD/SAVE button: remained until canceled)
After recording your greeting message, a caller will hear your
predefined time (PGM 43-BTN 24).
Delete your greeting;
Dial 6 7 5 (for No Answer FWD) or 6 7(for Busy FWD).
Playback your greeting;
Dial 6 7 6 (for No Answer FWD) or 6 7 0 (for Busy FWD).
(You will hear the recorded greeting message.)
Station status prompt;
Dial 6 7 7. (You will hear below list (a-h). c-g items will be
omitted if not active.)
a) Station number XXXX b) Intercom Answer mode
c) Listed message X d) Wake-up time XXXX AM or PM e) Do not disturb f) Forwarded to station XXXX g) Forwarded to speed bin XXX h) Locked (temporary COS change) i) COS X
Record paging message;
Dial 6 7 8.
Lift handset to record your paging message.
Press HOLD/SAVE button after recording.
Confirm paging message;
Dial 6 7 9.
The paging message is heard.
Activate Call Forward to DVU;
Lift handset or press MON/SPEAKER button.
Press DND/FWD button.
Dial 7, 8,or 9. (Select DVU forward type for no answer or busy).
Go on-hook.
Deactivate Call Forward to DVU;
Lift handset or press MON/SPEAKER button.
Press DND/FWD button.
Dial #.
Go on-hook.
System Featu
es
34
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DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
Th
will be saved and you should press the programmed
CONF
Y
ill h
20th.”
r
P
4th k
r
Voice Announcement (Cont’d)
Listen to the recorded message,
Press the flashing CALLBK button.
The recorded message is heard with the time and date.
Pressing HOLD/SAVE button, the current message is saved
and the next message is heard.
Pressing CALLBK button, the recorded message is heard from
the first message saved.
Pressing CONF button, the current message is deleted.
The recorded caller’s message will not be erased without pressing CONF
button. When the system power is off or system is reset, it will be erased.
The max. user recording time is 250sec. (Default: 20sec: it can be
programmable with admin programming - PGM 44-BTN 16)
On LKD-2N/S, 8D/S,
If a DVU message is left, the MSG lamp is flashing.
Dial 5 7 or programmed CALLBK button to listen to the
recorded message.
e recorded message is heard and then the message is
automatically deleted when you hang up.
Pressing HOLD/SAVE button while a message is played, saves
the message and the next message is heard.
Pressing programmed CALLBK button, the recorded message
is heard from the first message saved.
If you don’t press HOLD/SAVE button, the current message is
deleted.
If you program a flex. button as a CONF button, the message
button to delete the message (only in GDK-16).
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Time Prompt;
Dial 6 7 1.
You will hear the time prompt, “Time is XX : XX PM.”
Date Prompt;
Dial 6 7 2.
ou w
ear the date prompt, “Date is December,
Station Number Prompt;
Dial 6 7 3.
You will hear the station number prompt, “This is station XXXX.”
Record paging message;
Dial 6 7 8.
Lift handset to record your paging message.
Press HOLD/SAVE button after recording.
DVU station status;
ress the
Press PAGE down () key 4 times.
Select DVU STA STATUS.
ey from the main menu.
You will hear below lists (a -I).
35
System Featu
es
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DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
Press
PAGE
down(
) key 3 times.
After hearing confirmation tone, your recorded paging message
Delete your greeting;
r
r
Voice Announcement
a) Station number XXXX b) Ring assignment c) Listed message X d) Wake-up time XXXX AM or PM e) Do Not disturb f) Forwarded to station XXXX g) Forwarded to speed bin XXX h) Locked (temporary COS change)
i) COS X
Record your greeting;
Press the 4th key from the main menu.
Press PAGE down() key 3 times.
Select DVU RECORD key.
Lift handset to record your greeting message.
Press HOLD/SAVE button.
Delete your recording;
Press the 4th key from the main menu.
Select DVU DELETE key.
Playback your greeting;
Press the 4th key from the main menu.
Press PAGE down() key 3 times.
Select DVU PLAY key.
Paging your greeting;
Lift handset and dial the desired page zone.
is sent to the page zone automatically.
In GDK-16/20W,
Record your greeting;
Lift handset or press MON/SPEAKER button.
Press DND/FWD button.
Dial 7 #.
Lift handset or press MON/SPEAKER button.
Press DND/FWD button.
Dial 7 *.
Activate Call Forward to DVU;
Lift handset or press MON/SPEAKER button.
Press DND/FWD button.
Dial 7 .
Go on-hook.
Deactivate Call Forward to DVU;
Lift handset or press MON/SPEAKER button.
Press DND/FWD button.
Dial #.
Go on-hook.
36
System Featu
es
Page 37
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
g
p
g
py
displayed on the LCD of the station. If the DISA/DID external party hangs up the call before
If DVU message is stored with CLI message, the CLI message
r
r
Voice Announcement (in GDK-16/20W)
Button Procedures
To listen to the recorded message,
Press the flashing CALLBK button.
The recorded message is heard with the time and date.
Pressing HOLD/SAVE button, the current message is saved
and the next message is heard.
Pressing CALLBK button, the recorded message is heard from
the first.
Pressing CONF button, the current message is deleted.
* The o
eration of 2/8 BTN keyset is the same with other GDK
systems. (Refer to p.34)
The max. user recording time is about 250sec. (Default: 20sec: it can be
programmable with admin programming - Main Menu 6-1-24)
Ran
e
CO Message Wait
When a call is received with DISA/DID, the Calling Line Identification (CLI) of the incoming call is answered, the CLI will be stored in the CO message wait queue in the called party.
Button Procedures
Range
To retrieve CLI Message,
Press CALLBK button.
The stored message will be shown on the LCD.
To delete the current CLI message and see the next one,
Press CONF button.
To make a callback,
Press HOLD/SAVE button.
The stored number is dialed as speed dialing.
To see the next/previous CLI message,
Press VOLUME button.
To delete all CLI messages,
Press SPEED button twice.
(Not available in GDK-16/20W)
will not be deleted by pressing SPEED button.
System Featu
es
37
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DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
Alarm Reset
)
()
r
r
LCD Language Change (*)
Press TRANS/PGM button and dial 5 1 .
The language in LCD is changed into default value.
If pressing TRANS/PGM + 5 1 , the language in the LCD is
changed to the nation’s language.
Button Procedures
Range
To terminate alarm signal while idle state,
Dial 6 5.
Confirmation tone is heard and the alarm signal is terminated
at all assigned stations.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 4th menu key from main menu to select FEATURE.
Press PAGE down() key twice.
On the display, you will see the following.
ACC CO-GR(01-48)
ACC 1 CO(01-96)
UNIV NITE ANSWER
TIE ROUTE (01-30)
ALARM RESET
STA 102 (T
NOV 02 01:40pm
Select ALARM RESET key.
Ring is stopped.
▲ ▼
Two-way Recording (Only in GDK-16/20W)
While a CO line call, you can record the conversation and it will be saved in its own mailbox.
Button Procedures
Range
System Featu
To record the conversation,
Press the programmed {RECORD} button.
To program the {RECORD} button, [TRANS/PGM] + Flex. BTN + [TRANS/PGM] + # 4 + [HOLD/SAVE]
To finish the recording,
Press the programmed {RECORD} button again. Or, replace
the handset.
38
es
Page 39
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
A separate or common supervisor can be assigned in a UCD group, and the assigned supervisor
[TRANS/PGM] + flexible button + [TRANS/PGM] +
p
py gyp
P
ACD Stat
r
shown in minutes and seconds
r
Automatic Call Distribution (ACD) Operation ()
can monitor and change the status of UCD group.
Button
Procedures
The ACD status key can be programmed onto a Supervisor station, the Supervisor must be a digital display telephone. (The Supervisor can be assigned by PGM 48-BTN 13)
Range
To program {ACD} button at the supervisor station,
8 +
[HOLD/SAVE] To use the ACD Status key to monitor agents,
Dial the agent station to be monitored, or press the DSS key
for the agent.
On hearing busy tone, press the ACD key.
Three busts if tone will be heard by the agent, and the caller
will now be monitoring the agent’s conversation.
At this
oint, your MUTE button will be alight, your phone will be muted, so that the agent and caller will not be able to hear anything from your telephone. It is not possible to disable this mute during monitoring.
The three busts of tone can be disabled with programming.
(PGM 21-BTN 2)
To use the ACD Status key for group statistics, (With the Supervisor’s phone on-hook,)
ress the
You will see the following display;
ACD STATUS (GGG) STAT: 1 DB: 2 DUTY: 3 PRT: #
us key.
Where GGG is the group number. If the phone is the Supervisor for more than one group, you can use the Volume key to arrow up or down through the groups.
For statistics, dial 1.
The bottom line will show the group statistics. There are a number of these available, to scroll through them, you can press the down arrow on the Volume key. The statistics available are; TOTAL CALLS x This shows the total calls presented to the group. AVE CALL TIME xx:xx This is the average conversation time for calls within the group,
. AVE RING TIME xx:xx This is the average ringing time for calls presented to the group , before they are answered.
System Featu
es
39
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DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
Button
Procedures
Range
r
r
Automatic Call Distribution (ACD) Operation (Cont’d) ()
BUSY x TIME xx:xx This gives a count of how many times all agents have been busy and how long they were all busy for. CALLS IN QUEUE x This shows how many calls are queuing within the group at the present time. This will not increment if left on the display. AVE xx:xx LONG xx:xx This shows the average and longest ringing times for calls, before they are answered in the group. UNANSWERED CALLS x This shows the number of calls that have not been answered in the group. (the caller has hung up)
If you wish to print the statistics you can take the PRT option
from the display above. Pressing # key, the details will be printed from the serial port on the system.
System Featu
es
40
Page 41
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
a
The followi
KD
-
33LD, KD/E
-
36LD
LKD
-
30LD
a
V
Press
PAGE
down(
) key 3 times
Large LCD Features
(Large LCD Digital Keyset)
ng features are operated only
LCD Brightness Control ()
Button Procedures
Press the 5th menu key from main menu.
Select LCD BRIGHTNESS.
Press
OLUME (/▼) button to control the brightness.
Door Open
Button Procedures
Press the 4th menu key from main menu to select FEATURE.
On the display, you will see the following.
DOOR OPEN (1-4) DVU RECORD DVU DELETE DVU STA STATUS DVU PLAY
STA 102 (T)
NOV 02 01:40pm
▲ ▼
L
and
.
Range
Range
.
rge LCD
Select DOOR OPEN(1-4) key.
Select the door open type by pressing dial button 1~4.
Calendar Display
Button Procedures
Press MENU key to display Calendar.
On the display, you will see calendar as follows;
MAR 2000
S M T W T F S
While the calendar is displayed, the main menu key and other
1 2 3 4
5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
STA 102 (T)
SEP 02 01:40pm
menu keys will not work.
To display the main menu instead of calendar, press
MENU key.
▲ ▼
41
Range
Page 42
DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
ButtonP
Range
186 : 200 999
186 : 620~649
Outside Line Access
Pagi
21
34i
34
Loop button
TRANS/PGM + 8 4
Flexible Button Programming
rocedures
To program flexible buttons,
Press TRANS/PGM button.
Press a flexible button to program.
See the below table and enter the desired code.
Press HOLD/SAVE button.
To erase a flexible button,
Press TRANS/PGM button.
Press the flexible button to be erased.
Press HOLD/SAVE button.
Code for Flexible Button Programming
Direct Station Select station number
186 : 100~291
100 : 100~235
34i : 100~177
16 : 100~115
20W: 100~133
Call Park parking location
186 : 601~619 100 : 601~610
34i : 601~605
16/20W: 601~606
Hunt Group internal hunt group
100 : 620~634
34i : 620~627
16/20W : 61~64
Group Call Pick-up 6 6 Dial Memo TRANS/PGM + 8 0 Call Wait (Camp-on) TRANS/PGM + 8 5 Wake-up
To register (continued) TRANS/PGM + 4 1 To cancel TRANS/PGM + 4 2
ng Refer to p.
Access Authorization code
Blocking outside call TRANS/PGM + 4 6
Restoring outside call TRANS/PGM + 4 7 Pre-selected Message TRANS/PGM + 7 7 Background Music TRANS/PGM + 7 3 LCD Display Change TRANS/PGM + 5 1 Intercom Hold TRANS/PGM + 8 3 Universal Night Answer 6 9
Speed Dial
Station speed dial SPEED + bin no
186/100/34i: 00~19 16/20W: 01~20
System speed dial SPEED + bin no.
~
100 : 200~399
34i : 200~399
16/20W :21~99
Intercom Answer Mode TRANS/PGM + 4 9 Stop Watch Event Timer TRANS/PGM + 8 9 Alarm Reset 6 5 Station DVU Access 6 7 Account Code TRANS/PGM + 8 1 Camp-on TRANS/PGM + 8 5
Group access 9 Group #1 8 0 1
186: Group#01~48
Group #2 8 0 2 100: Group#01~24
: : 34i: Group#01~09
Group #48 8 4 8
16/20W :Group#01~04
Individual Line Access 8 8 + line no.
186 : 01~96 100 : 01~48
: 01~
16/20W :01~06
Button Assignment for LKD-2/8 button
REDIAL button TRANS + 8 8 SPEED button TRANS + 9 0 CONF button TRANS + 9 1 CALLBK button TRANS + 9 2 DND button TRANS + 9 3 FLASH button TRANS + 9 4 () MUTE button TRANS + 9 5 MON button TRANS + 9 6 ()
42
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DIGITAL KEY TELEPHONE / USER’S GUIDE KD, KD/E, LKD Series
You cannot use Large LCD digital keyset in GDK
16/20W
Information
. . Programming flexible buttons for the following features are not supported in GDK-16/20W
(marked ()).
- Dial Memo
- Access Authorization Code
- Pre-selected Message
- LCD Display Change
- Stop Watch Event Timer
- Account Code
-
.
43
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DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Button
Procedures
t
until canceled
To cancel wake
-
up call
Wake-up Call
To register wake-up call,
Press TRANS/PGM button.
Dial 4 1.
Dial the station range (6 digits). In case of one station, dial the station
number twice.
After hearing confirmation tone, enter 4-digit wake-up time (HHmm) with
24-hour mode. (HH= 00~23, mm= 00~59)
Press HOLD/SAVE butto n for one-day, or dial # and HOLD/SAVE button for
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu to select PROGRAM.
On the display, you'll see the following.
ATD PROGRAM
STATION PROGRAM
LCD BRIGHTNESS
RING VOLUME
SPEAKER VOLUME
NOV 02 01:40pm
Select the ATD PROGRAM. On the display, you'll see the following.
A>WAKE-UP SET
A>WAKE-UP ERASE
A>PASSWORD ERASE
A>CHG DATE MODE
A>CHG TIME MODE
NOV 02 01:40pm
Select the WAKE-UP SET key.
Enter the station range(XXX-YYY) to receive wake-up call.
Enter 4-digit wake-up time (HHmm) in 24-hour mode.
Press HOLD/SAVE button for one-day, or dial # and HOLD/SAVE button for
until canceled.
STA 102 (T)
STA 102 (T)
.
▲ ▼
▲ ▼
A tendant Operat
ion
Press TRANS/PGM button.
,
Dial 4 2. (Confirmation tone is heard and MON/SPEAKER button is lighting.)
Dial the station range to be canceled.
Press HOLD/SAVE button. (MON/SPEAKER button will be extinguished.)
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu.
Select the ATD PROGRAM.
Select the WAKE-UP ERASE key.
Enter the station range to be canceled (XXX~YYY).
Press HOLD/SAVE button.
44
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DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
It provides announcements for Hunt service (UCD/Circular/Terminal) or DISA and only the
t
20 : for STA off
-
net announcement message
(1: System Greeting
System Prompt)
3 : Circular & Terminal Hunt Group Greeting
System Greetings
system attendant can record this message.
Button Procedures
Press TRANS/PGM button.
Dial # 4.
For DVU, dial 0 1 for announcement 1, dial 0 2 for announcement 2, or 0 3
for announcement 3. (Announcemen t 3 is played back when the called party is busy.)
For EDVU, you have 31 (01~31) system greetings;
1~9 : for Hunt or company information with DISA
10 : for Invalid message 11 : for Time-out message 12 : for Try again message 13 : for Transfer to attendant message 14 : for Leave message 15 : for Record message 16 : for Enter authorization message 17 : for MOH message 18 : for Busy message
Press # (to record with DKTU) butto n or * (to record with external MOH)
button after hearing the message.
Record your greeting and hang up to finish the recording.
To delete, press DND/FWD button while the message is played.
In GDK-16,
Press TRANS/PGM button.
Dial # 4.
Select the announcement type.
, 2:
Dial the announcement number.
Dial the source number. (1: external MOH, 2: DKTU)
Dial # to start recording.
Press HOLD/SAVE button.
You have 6 System Greetings and 9 Prompts;
System Greetings (Announcement Type 1)
1 : Day Time System Greeting
2 : Night Time System Greeting 4 : 1st UCD Group Announcement
5 : 2nd UCD Group Announcement 6 : DVIB MOH 7 : SLT Message Wait Indication Announcement
8 : Station Off-net Call Forward Announcement
System Prompts (Announcement Type 2)
1 : Timeout Prompt
2 : Retry Prompt 3 : Busy Prompt 4 : DND Prompt 5 : Invalid Prompt 6 : No Answer Prompt 7 : Transfer to Attendant Prompt 8 : Authorization Code Prompt 9 : Record Start Prompt
To delete announcement, dial the announcement number and #.
45
A tendant Operat
ion
Page 46
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
This feature allows the attendant to set the Time/Date without entering Admin Programming
(
)
t
()
A>WAKE
ERASE
T
LCD
Attendant Clock Set
.
Button
Press TRANS/PGM button.
Dial # 1.
Enter Date + Time. Enter as YYMMDDHHmm.
Procedure
(YY= Year 00~99, MM= Month 01~12, DD= Date 01~31, HH= Hour 00~23,
mm= minute 00~59) If there is no need to change date or time, press * key. YYMMDD + * or * + HHmm
Press HOLD/SAVE button.
In GDK-16,
Press TRANS/PGM button.
Dial # 1.
Enter Date as MMDDYY (6 digits) and press HOLD/SAVE button.
Enter Time as military format (4 digits) and press HOLD/SAVE button.
If there is no need to change date or time, press HOLD/SAVE button to go to the next step.
Changing Time/Date Format
Button
To change the date format on the LCD,
Press TRANS/PGM button.
Dial * 5.
The format toggles between DDMMYY and MMDDYY.
(YY : year, MM : month, DD : date)
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu to select PROGRAM.
Select the ATD PROGRAM key.
Press PAGE down () key once. On the display, you'll see the following.
A>WAKE-UP SET
Select the CHG DATE MODE key.
The format toggles between DDMMYY and MMDDYY.
-UP A>PASSWORD ERASE A>CHG DATE MODE A>CHG TIME MODE
STA 102 (T)
NOV 02 01:40pm
(YY : year, MM : month, DD : date)
o change the time format on the
Press TRANS/PGM button.
Dial * 6.
The format toggles between 12-hour mode and 24-ho ur mode.
Procedure
▲ ▼
,
A tendant Operat
ion
46
Page 47
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Button
Procedure
t
yp
Changing Time/Date Format (Cont’d)
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu to select PROGRAM.
Select the ATD PROGRAM key.
Select the CHG TIME MODE key.
The format toggles between 12 and 24-hour mode.
To Set Current Time 1 Hour Early/Late (Only in GDK-16/20W)
Button
To set the current time 1 hour early,
Press TRANS/PGM button.
Dial 1.
To set the current time 1 hour late,
Press TRANS/PGM button.
Dial 2.
Procedure
A tendant Operat
ion
System Speed Dial
A group of speed dial numbers can be stored within the system for access by allowed stations. These numbers provide speedy access to often used outgoing CO dialing numbers.
Button
Procedure
To store system speed numbers,
Press TRANS/PGM button.
Dial SPEED button.
Dial speed number bin.
Dial the phone numbers to be stored.
Dial HOLD/SAVE button.
GDK-186 : 200~999
100 : 200~399
34i : 200~399
16/20W : 21~99
Or,
Press TRANS/PGM button.
Dial SPEED button.
Dial speed number bin.
Press desired outside line butto n.
Dial the phone numbers to be stored.
Dial HOLD/SAVE button.
To use system speed numbers,
Press SPEED button.
Dial speed number bin.
47
Page 48
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Attendant may intrude into any station which is in conversation with a CO line
t
Press CO button you wish to converse.
P
DND/FWD
butt
Dial # 9
Attendant Intrusion
.
Button
To assign a flexible key as the Intrusion button (Not available in GDK-16/20W),
Press TRANS/PGM button.
Press the desired flex. key to be registered.
Press TRANS/PGM button.
Dial 8 6.
Press HOLD/SAVE button.
To activate attendant intrusion (GDK-186/100/34i),
Press DSS button correspon din g to the busy station you wish to call.
(Busy tone is heard.)
Press ATD INTRUSION button.
(Intrusion warning tone is heard in the busy station, then a 3-way conference is set up.)
Procedure
A tendant Operat
To activate attendant intrusion (GDK-16/20W),
(If intrusion is allowed by Admin program, then 3 way conversation is set up. If intrusion is not allowed, busy tone will be heard.)
System Base Program (Main Menu 5) - System Attribute (Sub Menu 1)
- Privacy (Terminal Menu 2)
Day/On-demand/Night Mode Service (Manual/Automatic)
The attendant station can be placed into night service mode allowing ring assignments and answering privileges to station not having the privileges in the day mode. Or, can be placed into on-demand service mode allowing ring assignments and answering privileges to station not having the privileges in the night mode. (In GDK-16, only Day/Night mode change is available by pressing DND button at attendant station.)
Button Procedures
To activate/deactivate Day/Night/On-demand mode manually,
ress
Then, DND/FWD button is flashing. (The system is placed into On-demand
mode.)
If pressing the DND button once more, then the system is placed into Night
service mode.
On-demand mode is not activated automatically.
To change Day/Night mode automatically,
Press TRANS/PGM button.
.
Enter DAY TIME + NIGHT TIME, or DAY TIME + * or * + NIGHT TIME .
(Enter as HHmm (HH= hour 00~23, mm= minute 00~59))
Press HOLD/SAVE button.
on at attendant station.
ion
48
Page 49
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
connected to KSU
Station Message Detail Recording (SMDR) can provide details on both incoming and outgoing
t
co ected to SU
P
HOLD/SAVE
butt
100 : 01~24
g
gp
p
To Print out Accumulated SMDR Records ()
calls.
Button Procedures
For station basis,
Dial * 0.
Enter the desired station range.
Press HOLD/SAVE button.
Accumulated SMDR records will be printed out through the printer
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 4th menu key from the main menu to select FEATURE.
On the display, you will see the following.
INT PAGE (01-20)
INT ALL CALL
EXT ALL CALL
INT/EXT ALL CALL
MEET ME
STA 102 (T)
NOV 02 01:40pm
Press PAGE down key(▼) 4 times. On the display, you will see the following.
STA PRT SMDR
ACT GRD PRT SMDR
STA DEL SMDR
ACT GRP DEL SMR
DISP CALL CHARGE
STA 102 (T)
NOV 02 01:40pm
.
▲ ▼
A tendant Operat
ion
Select STA PRT SMDR key.
Enter the desired station range to be printed.
Press HOLD/SAVE button.
For account group basis,
Dial * 1.
Enter the desired account group to be printed.
ress
on.
(Accumulated SMDR records will be printed out
through the printer connected to KSU.)
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 4th menu key from the main menu to select FEATURE.
Press PAGE down key() 4 times.
Select ACT GRP PRT SMDR key.
Enter the account
Press HOLD/SAVE button.
roupto be printed.
GDK-186 : 01~99
34i : 01~24
GDK-186 : 01~99
100 : 01~24
34i : 01~24
49
Page 50
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Button
P
t
Press the 4th menu key from the main menu to select FEATURE
(
(g)
y
y
To Erase SMDR Records ()
rocedure
For station basis,
Dial * 2.
Enter the desired station range.
(SMDR records will be erased for all stations in the range.)
Press HOLD/SAVE button.
Or using display, (Only in KD-33LD, KD/E-36LD , LKD-30LD)
Press PAGE down key() 4 times.
Select STA DEL SMDR key.
Enter the station range to be erased.
Press HOLD/SAVE button.
For call account group,
Dial * 3.
Enter the desired account group.
SMDR records will be erased for all stations in the range.)
Press HOLD/SAVE button.
Or using display, (Only in KD-33LD, KD/E-36LD , LKD-30LD)
Press the 4th menu key from the main menu to select FEATURE.
Press PAGE down key() 4 times.
Select ACT GRP DEL SMDR key.
Enter the account group to be erased.
Press HOLD/SAVE button.
To display call charge,
Dial * 4.
Enter the station number.
Press HOLD/SAVE button.
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 4th menu key from the main menu to select FEATURE.
Press PAGE down key() 4 times.
Select DISP CALL CHARGE ke
Enter the desired station number.
Press HOLD/SAVE button.
.
.
A tendant Operat
ion
50
Page 51
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Button
Procedure
t
G
41
J
51
M
61
Dial by Name (for ICM) ()
Press TRANS/PGM button.
Dial # 8.
Dial the station number and enter the name using the code shown below.
Q - 11
Z - 12 . - 13 1 - 10
H - 42
I - 43 4 - 40
P - 71 R - 72 S - 73
Q - 7* 7 - 70
*1 - Blank *2 - : *3 - ,
Press HOLD/SAVE button.
-
A - 21 B - 22 C - 23 2 - 20
­K - 52 L - 53 5 - 50
T - 81 U - 82 V - 83 8 - 80
0-00 #
D - 31 E - 32 F - 33 3 - 30
-
N - 62
O - 63
6 - 60
W - 91
X - 92 Y - 93 Z - 9# 9 - 90
Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)
Press the 5th menu key from the main menu to select PROGRAM.
Select the ATD PROGRAM key.
Press PAGE down key () 3 times. On the display, you'll see the following.
A>USER DIAL NAME
A>AUTO DAY-NIGHT
STA 102 (T)
NOV 02 01:40pm
Dial the station number and enter the name using the code.
Press HOLD/SAVE button.
▲ ▼
A tendant Operat
ion
Customized Message ()
Button
Press TRANS/PGM button.
Dial * 7.
Dial the number of the desired message. (11~20)
Enter the desired message using the code in Dial by Name.
Press HOLD/SAVE button.
Procedure
51
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DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Button
Procedure
t
Or using display
(Only in KD
-
33LD, KD/E
-
36LD, LKD
-
30LD)
T
COS Ch
(*)●Enter the station range
CO Outgoing Disable ()
To disable outgoing calls a CO line,
Press TRANS/PGM button.
Dial * 8.
Press the desired outside line button. (Confirmation tone is heard.)
After hearing confirmation tone, selected outside line button is disabled.
Repeat the process to enable the CO line.
,
Press the 5th menu key from the main menu to select PROGRAM.
Select the ATD PROGRAM key.
Press PAGE down key() once. On the display, you'll see the following.
A>DISABLE CO OUT
A>STA MSG ERASE
A>SET ICMBOX MSC
A>CLOCK SET
A>INTERCOM ONLY
STA 102 (T)
NOV 02 01:40pm
Select the DISABLE CO OUT key.
Press the desired outside line button. (Confirmation tone is heard.)
▲ ▼
A tendant Operat
ion
emporary
ange
A station user can change the class of service to lower class temporarily to prevent unauthorized use of the station by others.
Button Procedures
To activate temporary COS change,
Press TRANS/PGM button.
Dial # 2.
.
Press HOLD/SAVE button.
To remove temporary COS change,
Press TRANS/PGM button.
Dial # 3.
Enter the station range.
Press HOLD/SAVE button.
52
Page 53
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Th
ill
ffic dat
t
99999. Counts and times are cumulative from the time the monitoring is activated, and are reset
To stop the traffic analysis at system attendant
To abort printing at system attendant
Traffic Analysis ()
e system w
monitor the system and record various tra
a which can be printed upon request. The information can be used to determine whether the circuits installed in the system are adequate. When enabled, it will continue to monitor the traffic until disabled. The traffic data is collected and sent to the RS232C port upon request. The collected traffic data contains two types of traffic data. The first type is peg counts which give an actual count of the number of times a particular operation has occurred. Peg counts are given in absolute values from 00000 to 99999. The second type of data is usage times which give the average percent occupancy of a device, i.e., stations, CO lines, DTMF receivers, etc. Usage times are given in seconds from 00000 to
by initiating the start up procedure again.
Button
Procedure
To start the traffic analysis at system attendant,
Press TRANS/PGM button.
Dial # 7 1.
Press HOLD/SAVE button.
,
Press TRANS/PGM button.
Dial # 7 2.
Press HOLD/SAVE button.
To print the result of traffic analysis at system attendant,
Press TRANS/PGM button.
Dial # 7 3.
Press HOLD/SAVE button.
,
Press TRANS/PGM button.
Dial # 7 4.
Press HOLD/SAVE button.
A tendant Operat
ion
Erasing Station Message ()
The attendant can cancel the features, DND CALL FORWARD and preselected message activating at other station.
Button
Press TRANS/PGM button.
Dial * 9.
Dial the desired station range to be canceled.
Press HOLD/SAVE button.
Procedure
53
Page 54
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
ButtonP
t
0 8
Spanish
1 8
Dutch for Large LCD
Attendant LCD Language ()
rocedure
To change the LCD language at attendant,
Press TRANS/PGM button.
Dial 5 1.
Dial the station range to be changed.
Select the language type with the following codes.
Press HOLD/SAVE button.
Type (00~25)
GDK-186 GDK-100/34i Language
0 0 0 0 English 0 1 0 1 Korean 0 2 0 2 Italy 0 3 0 3 English for Large LCD 0 4 0 4 Swedish 0 5 0 5 Norwegian 0 6 0 6 Finnish 0 7 0 7 Dutch
0 8 0 9 0 9 Korean for Large LCD 1 0 1 0 Danish
. . 1 1 German
. . 1 2 German for Large LCD 1 3 1 3 Estonia 1 2 1 4 Estonia for Large LCD 1 4 1 5 Swedish for Large LCD 1 5 1 6 Italy for Large LCD 1 6 1 7 Norway for Large LCD 1 7 1 8 Finnish for Large LCD
1 9
2 0 2 0 Russian
9 2 1 Spanish for Large LCD 2 1 2 2 Russian for Large LCD 1 1 2 3 Danish for Large LCD 2 2 2 4 Portuguese
. . 2 5 Portuguese for Large LCD
A tendant Operat
ion
54
Page 55
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Th
ICM b
t
D
-
D
-
STA 102 (T)
STA 102 (T)
Intercom Box BGM Selection by Attendant (*)
e attendant can select the music channel source to an
Button
To set ICM box music,
Press TRANS/PGM button.
Dial * 0.
Dial the music channel (0~9).
Press HOLD/SAVE button.
Or using display, (Only in K
Press the 5th menu key from the main menu to select PROGRAM.
Select the ATD PROGRAM key. On the display, you will see the following.
A>WAKE-UP SET
A>WAKE-UP ERASE
A>PASSWORD ERASE
A>CHG DATE MODE
A>CHG TIME MODE
Press PAGE down key (▼) once.
You'll see the following.
A>DISABLE CO OUT
A>STA MSG ERASE
A>SET ICMBOX MSC
A>CLOCK SET
A>INTERCOM ONLY
Select the SET ICMBOX MSC.
Press the Music type;
0 : No music 1~9 : Music from channel 1~9
Press HOLD/SAVE button.
33LD, KD/E-36LD, LK
NOV 02 01:40pm
NOV 02 01:40pm
▲ ▼
Procedure
30LD)
ox.
A tendant Operat
ion
Overriding a Key Telephone in Do Not Disturb (in GDK-16/20W)
Button
Press DSS button of the station to be overridden. (DND tone or busy tone is
heard.)
Dial * to override the station in DND or in busy.
Procedure
55
Page 56
DIGITAL KEY TELEPHONE / ATTENDANT OPERATION KD, KD/E, LKD Series
t
Button
Procedures
t
Making a Page
(
RELEASE
button is not available in GDK
-
16/20W.)
Press the programmed INTERCOM GROUP CALL button
Attendant DSS Operation /Placing an Intercom Call from the DSS
Lift handset or press MON/SPE AKER button.
Press the desired DSS station button.
Hang up or press RELEASE button to terminate the call.
(RELEASE button is not available in GDK-16/20W.)
A tendant Operat
Button
Lift handset or press MON/SPE AKER button.
Press PAGE button.
Speak in normal voice tone to anno u nc e message.
Hang up or press RELEASE button.
Procedure
(RELEASE button is not available in GDK-16/20W.)
Transferring an Outside Line to Another Station
Button
While connecting an outside line, press the desired DSS station butto n.
You can wait to announce the transfer or,
Hang up or press RELEASE button.
Procedure
Intercom Group Call ()
Button
Lift handset or press MON/SPE AKER button.
The call is connected to an idle station in the group.
Procedure
ion
.
Overriding a Key Telephone in Do Not Disturb ()
Button
Press DSS button of the station to be overridden. (DND tone or busy tone is
heard.)
Press programmed OVERRIDE butto n .
Procedure
56
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