<![endif]>ENGLISH
USER GUIDE
Copyright ©2020 LG Electronics Inc. All rights reserved.
MFL71762001 (1.1) |
www.lg.com |
About this user guide
Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.
•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
•Descriptions are based on the device default settings.
•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact the LG Authorized Service Center. For user-installed apps, please contact the relevant service provider.
•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.
•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.
•Software, audio, wallpaper, images, and other media supplied with your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.
•Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.
•Failure to follow the instructions in this guide and improper use may damage the device.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third parties.
CAUTION: Situations that may cause minor injury or damage to the device.
NOTE: Notices or additional information.
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Table of contents
01
Custom-designed Features
6 Camera features
12Audio features
13Google Assistant
15 Fingerprint Recognition
02
Basic Functions
20Product components and accessories
21Parts overview
24Turning the power on or off
25Installing the SIM card and memory card
27 Removing the memory card
27 Battery
29 Touch screen
32 Home screen
40 Screen lock
44 Multi-tasking feature
49Memory card encryption
50Taking screenshots
51Content sharing
53 Do not disturb
03
Useful Apps
55 Installing and uninstalling apps
57App Shortcuts
58Phone
62Messaging
63Camera
81Gallery
89Chrome
89Google apps
92Contacts
94Clock
96Music
97Calculator
97QuickMemo+
101HD Audio Recorder
Table of contents |
3 |
103Smart cleaning
104LG Mobile Switch
104App trash
104Game Launcher
105LG Pay
109 SmartWorld
04
Settings
111 |
Settings |
111 |
Network & internet |
119 |
Connected devices |
123Sound
124Notifications
124Display
125Wallpaper & theme
126Lock screen & security
127Privacy
128Location
129Extensions
132Apps
132Battery
133Storage
133Accounts
133Digital Wellbeing & parental controls
134Google
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System |
137 |
Accessibility |
05
Appendix
141LG Language Settings
141LG Bridge
142Phone software update
144Anti-Theft Guide
145Open Source Software Notice Information
145Regulatory information (FCC ID number, etc.)
146Trademarks
147Laser safety statement
148More information
150 FAQ
06
For Your Safety
07
LIMITED WARRANTY USA
Table of contents |
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01
Custom-designed
Features
Camera features
Time-lapse
You can record time-lapse videos optimized for the situation.
Videos can be recorded with optimal speed and steady motion by analyzing various shooting environments. The time-lapse speed can be automatically adjusted according to the shooting target and environment. You can also select the time-lapse speed manually.
1Tap and select Time-lapse by swiping camera modes.
•Select a zoom from standard angle x1 zoom / wide angle x0.5 zoom .
•Select a time-lapse speed from Auto / x1 / x5 / x10 / x15 / x30 / x60.
Set camera options |
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Select flash option |
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Select screen ratio
Select zoom
Select time-lapse speed
Select Time Lapse from camera modes
Custom-designed Features |
6 |
2Tap to record a video.
•You can change a zoom and time-lapse speed while recording.
•To pause the recording, tap . To resume the recording, tap .
3Tap to stop recording.
•The recorded video will be saved in Gallery.
• Audio is not recorded during time-lapse recording.
•You can save storage space by setting the Save as HEVC option in . It compresses the video file in HEVC format.
•Other devices may not support video files in HEVC format.
3D AR Sticker
Depth camera on the back of the device allows you to create realistic 3D AR stickers by recognizing facial contours in greater detail.
1Tap and select Sticker by swiping camera modes.
2Tap on the screen.
3Swipe the sticker list left or right to select the AR sticker to use.
•The face detected by the camera is scanned in 3D.
Sticker list
Custom-designed Features |
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4Tap to take a photo.
•The photo is taken with 3D AR Sticker applied.
• The 3D scanning feature of Depth camera is available only for close-up portrait shooting.
3D Photo Effect
3D Photo Effect allows you to take 3D photos that give a greater sense of depth to portraits by using the Depth camera on the back of the device. Photos taken with 3D Photo Effect can be viewed as moving pictures in the Gallery app.
You can share 3D photos via Facebook, which supports the Google Depth standard.
1Tap and select Portrait by swiping camera modes.
2Select 3D Photo Effect by swiping effect modes for Portrait.
Select 3D Photo Effect from effect modes
Select Portrait
from camera modes
Custom-designed Features |
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3When 3D Photo Effect is available. appears on the screen, tap to take a photo.
•The photo will be saved in Gallery.
• appears on the image taken with 3D Photo Effect.
4Select a 3D photo from Gallery or Preview and tap to apply a photo effect.
•Select Save a copy or OK after applying the effect.
Select a photo effect
• This feature is available only on the rear camera.
Custom-designed Features |
9 |
Night view
You can take vivid and clear night photos even in low light conditions by using the Night View feature.
1Tap and select More by swiping camera modes.
2Tap .
•Select a zoom from standard angle x1 zoom / wide angle x0.5 zoom .
3Tap to take a photo.
•To adjust the brightness of the photo, slide left or right.
Set camera options |
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Set timer |
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Select screen ratio
Adjust brightness
• Hold the camera steady and firm while taking a photo.
Custom-designed Features |
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Video recording with specialized audio options
You can record a video using three different voice recording options to suit your purpose.
1Tap and select Video by swiping camera modes.
2Tap and select Basic, ASMR Recording, or Voice Bokeh by swiping audio options.
Audio options
Basic
You can record a video with standard stereo sound.
ASMR Recording
With four sensitive microphones in the device, you can record an ASMR video.
Custom-designed Features |
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Voice Bokeh
You can emphasize the voice of a subject by reducing ambient noise.
• To reduce ambient noise, drag the slide bar to .
Audio features
Recording ASMR sounds
This feature allows you to record the audio clearly and precisely by amplifying the sound from the microphones.
1Tap Essentials HD Audio Recorder, then tap ASMR.
2Tap to start recording.
•To pause the recording, tap . To resume the recording, tap .
3 Tap |
to stop recording. |
Custom-designed Features |
12 |
LG 3D Sound Engine
The 3D surround sound feature allows you to enjoy stereophonic and immersive sound while playing music or video.
•Tap Essentials Settings Sound Sound quality and effects LG 3D Sound Engine and tap to activate it.
• You must connect an external audio device by wire to use this feature, which does not support wireless devices or Bluetooth® devices.
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go.
• To use this feature, first connect to the network and sign in to your Google Account.
Sign in
1Press the Google Assistant key on the left side of the device. OR
Swipe diagonally from a bottom edge of the screen.
2Follow the on-screen instructions.
•The device saves your voice data for recognition.
3Set whether to use the voice match unlock function.
•If you use the voice match unlock function, you can unlock the device even when the device screen is turned off or the device is charging by saying “OK Google” or “Hey Google”.
Custom-designed Features |
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• For stronger security, it is advisable to use Pattern, PIN, or Password.
•When a similar voice or your recorded voice is used, the screen may be unlocked.
•To use this feature, tap Essentials Settings Lock screen & security
Secure lock settings Smart Lock, and then use the screen lock method you set to unlock the device. Tap Voice Match, then tap Unlock
with Voice Match , then enter the currently used unlock method again. Note that Swipe is excluded.
•You need to unlock the device by using the specified method if you fail to unlock the device with voice recognition. See Setting a screen lock for details.
4 Tap Save.
Accessing by Voice
1When the home screen is turned off or locked, say “OK Google” or
“Hey Google”.
2When the Google Assistant screen appears, say a command or ask a question.
Accessing from Home Screen or Any Other Screen
1Press the Google Assistant key on the left side of the device. OR
Swipe diagonally from a bottom edge of the screen.
2 Say a command or question when you see |
on the bottom of the |
screen. |
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• Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.
Custom-designed Features |
14 |
Fingerprint Recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
•To unlock the screen.
•To view locked contents in Gallery or QuickMemo+.
•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.
• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. For added security, set the screen lock using a pattern, PIN or Password.
•If the device cannot detect your fingerprint, or you forget the value specified for registration, contact the LG Authorized Service Center.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.
•At the bottom center of the product’s screen, there is a built-in sensor that recognizes fingerprints. Be careful not to scratch or damage the fingerprint sensor with metal objects such as coins or keys.
•If you replace the protective film on the product with a polarized film that diffuses the light or a film that is too thick, it may decrease the fingerprint recognition rate.
Custom-designed Features |
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•If there are foreign substances (sweat, lotion, water, dirt, grease, etc.) on the fingerprint sensor or on the finger to be put on the sensor, fingerprint recognition may not work properly. Wipe the sensor and the finger clean and remove all moisture before putting the finger on the sensor.
•If the finger’s surface is rough due to it being scarred or pruney from water, the sensor may not be able to recognize the fingerprint. In such a case, register another finger’s fingerprint.
•If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.
•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.
•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as a coin or a key before scanning fingerprints to remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint identification.
1On the home screen, tap Essentials Settings Lock screen & security Fingerprints.
• This feature is available only when the screen lock is set. -- Lock the device with a pattern, PIN or password.
•If the screen lock is not set, enable it by following the on-screen instructions. See Setting a screen lock for details.
Custom-designed Features |
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2Check the location of the fingerprint sensor on the right side of the device, and lightly place your finger on the sensor.
• Make sure that the finger fully covers the fingerprint sensor.
3Follow the on-screen instructions.
•Place your finger on the sensor and hold it until you feel a vibration.
•Move the same finger around on the sensor a little by little until the fingerprint registration is complete.
4When the fingerprint registration is done, tap OK.
•Tap Add more to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As a preventative measure, register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
1On the home screen, tap Essentials Settings Lock screen & security Fingerprints.
2Unlock according to the specified lock method.
3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .
Custom-designed Features |
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Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your fingerprint.
1On the home screen, tap Essentials Settings Lock screen & security Fingerprints.
2Unlock according to the specified lock method.
3On the fingerprint settings screen, activate the desired function:
•Screen lock: Unlock the screen with a fingerprint.
•Content lock: Access contents you have locked in Gallery and QuickMemo+ with a fingerprint.
•Screen unlock when screen is off: Unlock the screen with a fingerprint even when the screen is off.
Custom-designed Features |
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02
Basic Functions
Product components and accessories
The following items are included with your device.
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Device |
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Quick Start Guide |
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USB cable |
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Ejection pin |
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Charger |
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• The items supplied with the device and any available accessories may vary depending on the area and service provider.
•Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories.
•Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact the LG Authorized Service Center.
• If any of these basic items are missing, contact the dealer from which you purchased your device.
•To purchase additional basic items, contact the LG Authorized Service Center.
•To purchase optional items, contact the LG Authorized Service Center for available dealers.
•Some items in the product box are subject to change without notice.
•The appearance and specifications of your device are subject to change without notice.
•Device specifications may vary depending on the area or service provider.
•Be sure to use authentic accessories provided by LG Electronics. Using third-party accessories may damage the device or cause malfunctions.
•Remove the protective film from the Fingerprint sensor before using the fingerprint recognition feature.
Basic Functions |
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Parts overview
Earpiece
Front camera lens
Volume keys (+/-) |
Google Assistant key
Proximity/Ambient light sensor
Power/Lock key/
Fingerprint sensor
Touch screen
Stereo headset jack |
Charger/USB cable port |
Microphone |
SIM/Memory card tray |
Rear camera lens |
Flash |
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Sub camera lenses |
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NFC/LG Pay touchpoint
Speaker |
Microphone |
Basic Functions |
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•Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.
•Proximity/Ambient light sensor
-- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.
-- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.
•Volume keys
-- Adjust the volume for ringtones, calls or notifications.
-- While using Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.
-- Press the Volume Down key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up key twice to launch Screen-off memo.
•Power/Lock key/ Fingerprint sensor
-- Briefly press the key when you want to turn off the screen.
-- Press and hold the key when you want to select a power control option.
-- Use the fingerpirnt sensor to unlock the screen or access locked contents. See Fingerprint recognition overview for details.
•Google Assistant key
-- Activate Google assistant. See Google Assistant for details.
Basic Functions |
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• Some functions may be restricted for access, depending on the device specifications.
•The rear of the device includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna.
•Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.
•Screen-protective film or accessories may interfere with the proximity sensor.
•If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.
There are two microphones built into this product. Be careful not to cover the microphones. While you are talking on the phone, do not cover the microphone with your hand or fingers.
Do not use a phone case that is not a genuine product or cover the microphone with accessories, tape, etc.
Hold the product correctly as shown in the image when you are using it.
Microphone |
Do not cover the microphone. |
Microphone |
Do not cover the microphone. |
Basic Functions |
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Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by following the instructions below.
1Press and hold the Power/Lock key and the Volume Down key at the same time until the power is turned off.
2When the device restarts, release the key.
Power control options
Press and hold the Power/Lock key, then select an option.
•Power off: Turn the device off.
•Restart: Restart the device.
Basic Functions |
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Installing the SIM card and memory card
Insert the SIM card from your mobile service provider and the separately purchased memory card into the device.
• Be careful with the ejection pin since it has a sharp edge.
• In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly.
1Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.
2Place the SIM card and/or memory card on the card tray and then insert the card tray into the device in the direction of the arrow.
for SIM card |
for memory card |
(optional-sold separately) |
Basic Functions |
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• This device supports only Nano SIM cards.
Nano Micro Standard
•For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.
•Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.
•Be careful not to damage the SIM card when you insert or remove it.
•When you insert the SIM card or memory card, place it on the card tray correctly.
•When you insert the card tray back into the device, insert it horizontally in the direction of arrow as shown in the figure. Make sure that the card placed on the card tray does not move out of its position.
•Insert the SIM card with the gold-colored contacts facing downwards.
•Be sure to insert the SIM card into the device by following the instructions in the user manual.
•If you insert to or remove the card tray from the device, be careful not to let water or other liquids enter into the card tray. If a wet card tray or card is inserted into the device, your device may get damaged.
•Memory card is an optional item.
•Frequent writing and erasing of data may shorten the memory card lifespan.
•Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.
Basic Functions |
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Removing the memory card
Unmount the memory card before removing it for safety.
1On the home screen, tap Essentials Settings Storage .
2Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.
3Remove the memory card from the card tray.
4Insert the card tray back into the slot.
• Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.
Charging cable terminal
Basic Functions |
27 |
• Do not charge while the device or charging cable is wet or contains moisture. This can cause fire, electric shock, injury or damage to device. If there is moisture, stop using the device immediately and remove the moisture completely.
• Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories.
• Using the device when it is charging may cause electric shock. To use the device, stop charging it.
• Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.
•A charging adapter that supports fast charging is included with the product. The fast charging feature may not work if a fast charging adapter other than the genuine adapter provided with the product is used.
•Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.
•Do not charge the battery by using a USB hub that is unable to maintain the rated voltage. Charging may fail or unintentionally stop.
•Since the battery is a consumable, the battery life may be shortened as time goes.
Basic Functions |
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Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.
Cancel background operations to increase battery life. To minimize battery consumption, follow these tips:
•Turn off the Bluetooth® or Wi-Fi network function when not using them.
•Set the screen timeout to as short a time as possible.
•Minimize the screen brightness.
•Set a screen lock when the device is not in use.
•Check the battery level while using any downloaded apps.
Touch screen
You can familiarize yourself with how to control your device by using touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Touching and holding
Touch and hold for several seconds to display a menu with available options.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Basic Functions |
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