Dear Customers,
To protect all LG customers from counterfeit and grey market products and
make sure that you receive official warranty service, LG is now running a
product authentication program.
To make sure your handset is a genuine product of LG, ONLY one SMS
containing the IMEI No. of your purchased handset will be automatically
sent to LG on the date of purchase.
Once your phone is authenticated, you will receive the message ‘Your
handset is a genuine LG product’.
The customer shall bear the cost of one SMS for the product
authentication program.
In return, you will receive one additional month of warranty for free.
One additional month of warranty covers only mobile phone, not batteries
and accessories.
The IMEI No. sent to LG guarantees your handset to be free from
manufacturing defects during the warranty period from the date of
purchase without proof of purchase or warranty card.
Bluetooth QD ID B016312
Some of the contents in this
manual may differ from your phone
depending on the software of the
phone or your service provider.
GX500 User Guide
Congratulations on your purchase of the
advanced and compact GX500 phone by LG,
designed to operate with the latest digital
mobile communication technology.
list ...........................................51
Date finder ...............................51
Settings ...................................51
4
5
PC Suite .....................................52
Installing the LG PC Suite
on your computer .....................52
Connecting your phone and
PC ...........................................52
Backing up and restoring your
phone’s information ..................53
Viewing phone files on your PC . . 53
Synchronising your contacts ......54
Synchronising the messages .....54
Music Sync ..............................54
Transferring music using
Windows Media Player ..............55
DivX Converter ..........................55
The web .....................................57
Browser ...................................57
Opera Mini ...............................57
Accessing the web ....................57
Adding and accessing your
bookmarks ...............................58
Using RSS reader......................58
Saving a page ..........................59
Accessing a saved page ............59
Viewing your browser history .....59
Changing the web browser
settings ....................................59
Using your phone as a modem ..60
Settings .....................................61
Using Dual SIM-card menu ........61
Personalising your profiles .........61
Changing your screen settings ...61
Changing your phone settings ...62
Changing your connectivity
settings ....................................63
Network settings ......................63
Connectivity Settings .................64
Using memory manager ............64
Sending and receiving your
files using Bluetooth..................65
Pairing with another Bluetooth
device ......................................66
Using a Bluetooth headset .........66
Wi-Fi ........................................67
Software Upgrade .....................67
Accessories ...............................68
Network service.........................69
Technical data............................69
Trouble Shooting ........................71
Guidelines for safe and efficient use
Please read these simple guidelines.
Not following these guidelines may be
dangerous or illegal.
Exposure to radio frequency
energy
Radio wave exposure and Specific
Absorption Rate (SAR) information.
This mobile phone model GX500
has been designed to comply with
applicable safety requirements for
exposure to radio waves. These
requirements are based on scientific
guidelines that include safety margins
designed to assure the safety of all
persons, regardless of age and health.
• The radio wave exposure guidelines
employ a unit of measurement known
as the Specific Absorption Rate, or
SAR. Tests for SAR are conducted
using standardised methods with
the phone transmitting at its highest
certified power level in all used
frequency bands.
• While there may be differences
between the SAR levels of various LG
phone models, they are all designed
to meet the relevant guidelines for
exposure to radio waves.
• The SAR limit recommended by
the International Commission on
Non-Ionizing Radiation Protection
(ICNIRP) is 2W/kg averaged over 10g
of tissue.
• The highest SAR value for this model
phone tested by DASY4 for use
at the ear is 1.45 W/kg (10g) and
when worn on the body is 0.841 W/
Kg (10g).
• SAR data information for residents in
countries/regions that have adopted
the SAR limit recommended by the
Institute of Electrical and Electronics
Engineers (IEEE), which is 1.6 W/kg
averaged over 1g of tissue.
Product care and maintenance
WARNING: Only use batteries,
chargers and accessories approved
for use with this particular phone
model. The use of any other types
may invalidate any approval or
warranty applying to the phone, and
may be dangerous.
6
7
• Do not disassemble this unit. Take it
to a qualified service technician when
repair work is required. Repairs under
warranty, at LG’s option, may include
replacement parts or boards that are
either new or reconditioned, provided
that they have functionality equal to
that of the parts being replaced.
• Keep away from electrical appliances
such as TVs, radios, and personal
computers.
• The unit should be kept away from
heat sources such as radiators or
cookers.
• Do not drop.
• Do not subject this unit to mechanical
vibration or shock.
• Switch off the phone in any area
where you are required by special
regulations. For example, do not use
your phone in hospitals as it may
affect sensitive medical equipment.
• Do not handle the phone with wet
hands while it is being charged. It
may cause an electric shock and can
seriously damage your phone.
• Do not charge a handset near
flammable material as the handset
can become hot and create a fire
hazard.
• Use a dry cloth to clean the exterior
of the unit (do not use solvents such
as benzene, thinner or alcohol).
• Do not charge the phone when it is
on soft furnishings.
• The phone should be charged in a
well ventilated area.
• Do not subject this unit to excessive
smoke or dust.
• Do not keep the phone next to
credit cards or transport tickets; it
can affect the information on the
magnetic strips.
• Do not tap the screen with a sharp
object as it may damage the phone.
• Do not expose the phone to liquid or
moisture.
• Use the accessories like earphones
cautiously. Do not touch the antenna
unnecessarily.
Efficient phone operation
Electronics devices
All mobile phones may get interference,
which could affect performance.
• Do not use your mobile phone
near medical equipment without
requesting permission. Avoid placing
the phone over pacemakers, for
example, in your breast pocket.
Guidelines for safe and efficient use
• Some hearing aids might be
disturbed by mobile phones.
• Minor interference may affect TVs,
radios, PCs, etc.
Road safety
Check the laws and regulations on the
use of mobile phones in the area when
you drive.
• Do not use a hand-held phone while
driving.
• Give full attention to driving.
• Use a hands-free kit, if available.
• Pull off the road and park before
making or answering a call if driving
conditions so require.
• RF energy may affect some electronic
systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped
with an air bag, do not obstruct
with installed or portable wireless
equipment. It can cause the air bag
to fail or cause serious injury due to
improper performance.
• If you are listening to music whilst
out and about, please ensure that
the volume is at a reasonable
level so that you are aware of your
surroundings. This is particularly
imperative when near roads.
Avoid damage to your hearing
Damage to your hearing can occur
if you are exposed to loud sound for
long periods of time. We therefore
recommend that you do not turn on or
off the handset close to your ear. We
also recommend that music and call
volumes are set to a reasonable level.
Blasting area
Do not use the phone where blasting is
in progress. Observe restrictions, and
follow any regulations or rules.
Potentially explosive
atmospheres
• Do not use the phone at a refueling
point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable
gas, liquid, or explosives in the same
compartment of your vehicle as your
mobile phone and accessories.
In aircraft
Wireless devices can cause interference
in aircraft.
• Turn your mobile phone off before
boarding any aircraft.
• Do not use it on the aircraft without
permission from the crew.
8
9
Children
Keep the phone in a safe place out of
the reach of small children. It includes
small parts which may cause a choking
hazard if detached.
Emergency calls
Emergency calls may not be available
under all mobile networks. Therefore,
you should never depend solely on the
phone for emergency calls. Check with
your local service provider.
Battery information and care
• You do not need to completely
discharge the battery before
recharging. Unlike other battery
systems, there is no memory effect
that could compromise the battery’s
performance.
• Use only LG batteries and chargers.
LG chargers are designed to
maximize the battery life.
• Do not disassemble or short-circuit
the battery pack.
• Keep the metal contacts of the
battery pack clean.
• Replace the battery when it no longer
provides acceptable performance.
The battery pack maybe recharged
hundreds of times until it needs
replacing.
• Recharge the battery if it has
not been used for a long time to
maximize usability.
• Do not expose the battery charger
to direct sunlight or use it in high
humidity, such as in the bathroom.
• Do not leave the battery in hot or
cold places, this may deteriorate the
battery performance.
• There is risk of explosion if the
battery is replaced by an incorrect
type.
• Dispose off used batteries according
to the manufacturer’s instructions.
Please recycle when possible. Do not
dispose as household waste.
• If you need to replace the battery,
take it to the nearest authorized LG
Electronics service point or dealer for
assistance.
• Always unplug the charger from the
wall socket after the phone is fully
charged to save unnecessary power
consumption of the charger.
• Actual battery life will depend on
network configuration, product
settings, usage patterns, battery and
environmental conditions.
Getting to know your phone
End/Power key
Ends or rejects a call.
Turns the phone on/off.
Press once to return to the
standby screen.
Multitasking key
Call key
Dials a phone number and
answers incoming calls.
WARNING: Placing a heavy object on the phone or sitting on it
while it is in your pocket can damage the phone’s LCD and touch
screen functionality.
10
11
Charger, Cable,
Handsfree connector
TIP: To connect the
USB cable, wait
until the phone has
powered up and has
registered to the
network.
Lock/Unlock key
Capture button
Side keys
When the screen is •
idle: volume of key
tone.
During a call:•
volume of the
earpiece.
When playing a •
BGM track
- Short press:
controls the
volume.
Micro SD memory
card socket
Open view
Camera
lens
Battery cover
Battery
SIM1 Card Socket
SIM2 Card Socket
12
13
Installing the SIM and battery
1 Remove the battery cover
Slide the battery cover towards
the bottom of the phone and
away from it.
2 Remove the battery
Using the cut-out at the top
and lift it from the battery
compartment.
3 Install the SIM card
Slide the SIM card into the SIM
card holder making sure that
the gold contact area on the
card is facing downwards. To
remove the SIM card, pull it
gently in the opposite direction.
WARNING: Do not use your
fingernail when removing the
battery.
WARNING: Do not remove
the battery when the phone
is switched on, as this may
damage the phone.
WARNING
Make sure that your SIM card
has a neat and clean cut before
you insert it into the holder.
Installing the SIM and battery
4 Install the battery
Insert the bottom of the battery
first into the bottom edge
of the battery compartment.
Ensure that the battery
contacts align with the
terminals on the phone. Press
down the top of the battery
until it clicks into place.
5 Replace the battery cover
Slide the battery cover towards
the top of the phone until it
clicks into place.
6 Charging your phone
Lift and twist the charger
socket cover on the side
of your GX500. Insert the
charger and plug it into a
mains electricity socket. Your
GX500 needs to be charged
until “Battery full” appears on
screen.
14
15
Memory card
Installing a memory card
You can expand the memory
space on your phone by using a
MicroSD memory card.
NOTE: A memory card is an
optional accessory.
1 Open the memory card slot
cover on the right hand edge
of the phone.
2 Slide the memory card into the
slot until it clicks into place.
3 Replace the cover.
Formatting the memory
card
Your memory card may already
be formatted. If your card isn’t
formatted, you will need to format
it before you can begin using it.
1 From the standby screen
select , then scroll through
SETTINGS Tab and choose
Phone settings.
2 Touch Memory info then
choose External memory.
3 Touch Format and then
confirm your choice.
4 Enter the password, if one is
set, and your card will then be
formatted and ready to use.
NOTE: If your memory card
has an existing content. It will
automatically be filled in the
correct folder; for example,
videos will be stored in the My
Videos folder.
Menu map
Touch in the standby screen to open the Top menu. From here
you can access further menus: COMMUNICATION, ENTERTAINMENT,
UTILITIES and SETTINGS.
COMMUNICATION
Contacts
Recent history
Messaging
E-mail
Dialling
Social networking
Speed dials
New message
UTILITIES
Browser
Google
Alarms
Organiser
Memo
Voice recorder
Tools
Drawing Panel
16
ENTERTAINMENT
Camera
Gallery
Music
My stuff
Games & Apps
Pocket Apps
FM radio
Video camera
From your standby screen you
can access all the menu options,
make a quick call and view the
status of your phone as well as
many other things.
Touch screen tips
The home screen is also a great
place to get accustomed to the
touch screen.
To select an item, touch the
icon accurately. Your GX500 will
vibrate slightly when it recognises
you’ve touched an option.
To scroll through lists, touch the
last item visible and slide your
finger up the screen. The list
will move up so more items are
visible.
There’s no need to press •
too hard, the touchscreen is
sensitive enough to pick up on
a light, yet firm, touch.
Use the tip of your finger to •
touch the option you want. Be
careful not to touch any other
options around it.
When the screen back light is •
off, press the Unlock/Lock key
on the right hand side to bring
back the home screen.
Don’t use any case or cover •
on the phone. The touchscreen
won’t work with any material
covering it.
There are two types of idle •
screen. Flick left or right to
change your idle screen types
on the standby screen.
1 Widget idle - When you touch
, the mobile widget panel
appears.
2 Speed dial idle - When you
touch , the speed dial list
appears. You can drag and
click what you need right away
in both idle types.
Your standby screen
The quick keys
The quick keys provide easy, one-touch access to your most used
functions.
Touch to bring up the
touch dialling pad to
make a call. Input the
number as you would
using a normal key pad
and touch Call or press
the hard key.
Touch to access the
Messaging options menu.
From here you can create
a new SMS or MMS, or
view your message folder.
18
Touch to open your
address book. To search
for the number you want
to call, enter the name
of the contact at the top
of the screen using the
touchpad. You can also
create new contacts and
edit existing ones.
Touch to open the full
Top menu which is
divided into four vertical
sub-menus. Touch each
sub-menu’s tab to view
further options.
19
The status bar
The status bar uses various icons
to indicate things like signal
strength, new messages and
battery life, as well as telling you
whether your Bluetooth or GPRS
is active.
Below is a table which explains
the meaning of the icons you’re
most likely to see in the status
bar.
Icon Description
Multitasking
Network signal strength
(number of bars will vary)
No network signal
Remaining battery life
Battery empty
New text message
New voice message
Message inbox is full
Message sending failed
Multimedia message
sending failed
Icon Description
An alarm is set
Customised Profile in use
Normal profile in use
Outdoor profile in use
Silent profile in use
Headset profile in use
Calls are diverted
EDGE in use
Roaming
Flight mode is on
Bluetooth is active
BGM play
BGM pause
Memory card is enabled
for use
Wi-Fi
Your standby screen
Changing your Status from
the status bar
Touch the status bar to open the
Status Summary. It shows the
current Time, Network, Battery,
Handset memory, External
Memory, Profile, MP3, SIM
property set (SIM1 / SIM2), Wi-Fi
and Bluetooth status. Here you
can set Profile type, play/pause
MP3 and activate/deactivate
Bluetooth.
TIP! You can see the network
signals highlighted by seleted
colour when you switch them.
It makes you easily identify the
strength of your signal of the
selected SIM-Card.
20
Using the Multitasking
function
Press the multitasking hard key
to open the Multitasking
menu. From here you can view all
the applications you have running
and access them with one touch.
When you have an application
running in the background (e.g. a
game or the FM radio), will
appear in the status bar.
21
Calls
Making a call
1 Touch to open the keypad.
2 Key in the number using the
keypad. To delete a digit touch
the clear key.
3 Press the hard key or
touch Call to initiate the call.
4 To end the call press the
hard key.
TIP! To enter + for making an
international call, press and
.
hold
Making a call from your
contacts
1 From the standby screen touch
to open the address book.
2 Enter the first few letters of the
contact you would like to call
at the top of the screen using
the touchpad.
3 From the filtered list, touch the
contact you’d like to call and
select the number to use if you
have more than one saved.
4 Touch .
Answering and rejecting
a call
When your phone rings press the
hard key or touch to
answer the call.
Tap to mute the ringing. This
is great if you’ve forgotten to
change your profile to Silent for
a meeting.
Press the hard key or touch
to reject an incoming call.
Speed dialling
You can assign a frequentlycalled contact to a speed dial
number.
1 From the home screen touch
to open Contacts.
2 Touch and choose Speed
dials.
3 Your Voicemail is already set
to speed dial 1. You cannot
change this. Touch any other
number to assign it with a
speed dial contact.
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