Some of the contents in this
manual may differ from your phone
depending on the software of the
phone or your service provider.
GX500 User Guide
Congratulations on your purchase of the
advanced and compact GX500 phone by LG,
designed to operate with the latest digital
mobile communication technology.
Contents
Guidelines for safe and effi cient
use ...............................................6
Changing your screen settings ...61
Changing your phone settings ...62
Changing your connectivity
settings ....................................63
Network settings ......................63
Connectivity Settings .................64
Using memory manager ............64
Sending and receiving your
fi les using Bluetooth..................65
Pairing with another Bluetooth
device ......................................66
Using a Bluetooth headset .........66
Wi-Fi ........................................67
Software Upgrade .....................67
Accessories ...............................68
Network service.........................69
Technical data............................69
Trouble Shooting ........................71
5
Guidelines for safe and effi cient use
Please read these simple guidelines.
Not following these guidelines may be
dangerous or illegal.
Exposure to radio frequency
energy
Radio wave exposure and Specific
Absorption Rate (SAR) information.
This mobile phone model GX500
has been designed to comply with
applicable safety requirements for
exposure to radio waves. These
requirements are based on scientific
guidelines that include safety margins
designed to assure the safety of all
persons, regardless of age and health.
• The radio wave exposure guidelines
employ a unit of measurement known
as the Specific Absorption Rate, or
SAR. Tests for SAR are conducted
using standardised methods with
the phone transmitting at its highest
certified power level in all used
frequency bands.
• While there may be differences
between the SAR levels of various LG
phone models, they are all designed
to meet the relevant guidelines for
exposure to radio waves.
• The SAR limit recommended by
the International Commission on
Non-Ionizing Radiation Protection
(ICNIRP) is 2W/kg averaged over 10g
of tissue.
• The highest SAR value for this model
phone tested by DASY4 for use
at the ear is 1.45 W/kg (10g) and
when worn on the body is 0.841 W/
Kg (10g).
• SAR data information for residents in
countries/regions that have adopted
the SAR limit recommended by the
Institute of Electrical and Electronics
Engineers (IEEE), which is 1.6 W/kg
averaged over 1g of tissue.
Product care and maintenance
WARNING: Only use batteries,
chargers and accessories approved
for use with this particular phone
model. The use of any other types
may invalidate any approval or
warranty applying to the phone, and
may be dangerous.
6
• Do not disassemble this unit. Take it
to a qualified service technician when
repair work is required. Repairs under
warranty, at LG’s option, may include
replacement parts or boards that are
either new or reconditioned, provided
that they have functionality equal to
that of the parts being replaced.
• Keep away from electrical appliances
such as TVs, radios, and personal
computers.
• The unit should be kept away from
heat sources such as radiators or
cookers.
• Do not drop.
• Do not subject this unit to mechanical
vibration or shock.
• Switch off the phone in any area
where you are required by special
regulations. For example, do not use
your phone in hospitals as it may
affect sensitive medical equipment.
• Do not handle the phone with wet
hands while it is being charged. It
may cause an electric shock and can
seriously damage your phone.
• Do not charge a handset near
flammable material as the handset
can become hot and create a fire
hazard.
• Use a dry cloth to clean the exterior
of the unit (do not use solvents such
as benzene, thinner or alcohol).
• Do not charge the phone when it is
on soft furnishings.
• The phone should be charged in a
well ventilated area.
• Do not subject this unit to excessive
smoke or dust.
• Do not keep the phone next to
credit cards or transport tickets; it
can affect the information on the
magnetic strips.
• Do not tap the screen with a sharp
object as it may damage the phone.
• Do not expose the phone to liquid or
moisture.
• Use the accessories like earphones
cautiously. Do not touch the antenna
unnecessarily.
Efficient phone operation
Electronics devices
All mobile phones may get interference,
which could affect performance.
• Do not use your mobile phone
near medical equipment without
requesting permission. Avoid placing
the phone over pacemakers, for
example, in your breast pocket.
7
Guidelines for safe and effi cient use
• Some hearing aids might be
disturbed by mobile phones.
• Minor interference may affect TVs,
radios, PCs, etc.
Road safety
Check the laws and regulations on the
use of mobile phones in the area when
you drive.
• Do not use a hand-held phone while
driving.
• Give full attention to driving.
• Use a hands-free kit, if available.
• Pull off the road and park before
making or answering a call if driving
conditions so require.
• RF energy may affect some electronic
systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped
with an air bag, do not obstruct
with installed or portable wireless
equipment. It can cause the air bag
to fail or cause serious injury due to
improper performance.
• If you are listening to music whilst
out and about, please ensure that
the volume is at a reasonable
level so that you are aware of your
surroundings. This is particularly
imperative when near roads.
Avoid damage to your hearing
Damage to your hearing can occur
if you are exposed to loud sound for
long periods of time. We therefore
recommend that you do not turn on or
off the handset close to your ear. We
also recommend that music and call
volumes are set to a reasonable level.
Blasting area
Do not use the phone where blasting is
in progress. Observe restrictions, and
follow any regulations or rules.
Potentially explosive
atmospheres
• Do not use the phone at a refueling
point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable
gas, liquid, or explosives in the same
compartment of your vehicle as your
mobile phone and accessories.
In aircraft
Wireless devices can cause interference
in aircraft.
• Turn your mobile phone off before
boarding any aircraft.
• Do not use it on the aircraft without
permission from the crew.
8
Children
Keep the phone in a safe place out of
the reach of small children. It includes
small parts which may cause a choking
hazard if detached.
Emergency calls
Emergency calls may not be available
under all mobile networks. Therefore,
you should never depend solely on the
phone for emergency calls. Check with
your local service provider.
Battery information and care
• You do not need to completely
discharge the battery before
recharging. Unlike other battery
systems, there is no memory effect
that could compromise the battery’s
performance.
• Use only LG batteries and chargers.
LG chargers are designed to
maximize the battery life.
• Do not disassemble or short-circuit
the battery pack.
• Keep the metal contacts of the
battery pack clean.
• Replace the battery when it no longer
provides acceptable performance.
The battery pack maybe recharged
hundreds of times until it needs
replacing.
• Recharge the battery if it has
not been used for a long time to
maximize usability.
• Do not expose the battery charger
to direct sunlight or use it in high
humidity, such as in the bathroom.
• Do not leave the battery in hot or
cold places, this may deteriorate the
battery performance.
• There is risk of explosion if the
battery is replaced by an incorrect
type.
• Dispose off used batteries according
to the manufacturer’s instructions.
Please recycle when possible. Do not
dispose as household waste.
• If you need to replace the battery,
take it to the nearest authorized LG
Electronics service point or dealer for
assistance.
• Always unplug the charger from the
wall socket after the phone is fully
charged to save unnecessary power
consumption of the charger.
• Actual battery life will depend on
network configuration, product
settings, usage patterns, battery and
environmental conditions.
9
Getting to know your phone
End/Power key
Ends or rejects a call.
Turns the phone on/off.
Press once to return to the
standby screen.
Multitasking key
Call key
Dials a phone number and
answers incoming calls.
WARNING: Placing a heavy object on the phone or sitting on it
while it is in your pocket can damage the phone’s LCD and touch
screen functionality.
10
Charger, Cable,
Handsfree connector
TIP: To connect the
USB cable, wait
until the phone has
powered up and has
registered to the
network.
Lock/Unlock key
Capture button
Side keys
• When the screen is
idle: volume of key
tone.
• During a call:
volume of the
earpiece.
• When playing a
BGM track
- Short press:
controls the
volume.
Micro SD memory
card socket
11
Open view
Camera
lens
Battery cover
Battery
SIM1 Card Socket
SIM2 Card Socket
12
Installing the SIM and battery
1 Remove the battery cover
Slide the battery cover towards
the bottom of the phone and
away from it.
2 Remove the battery
Using the cut-out at the top
and lift it from the battery
compartment.
3 Install the SIM card
Slide the SIM card into the SIM
card holder making sure that
the gold contact area on the
card is facing downwards. To
remove the SIM card, pull it
gently in the opposite direction.
WARNING: Do not use your
fingernail when removing the
battery.
WARNING: Do not remove
the battery when the phone
is switched on, as this may
damage the phone.
WARNING
Make sure that your SIM card
has a neat and clean cut before
you insert it into the holder.
13
Installing the SIM and battery
4 Install the battery
Insert the bottom of the battery
first into the bottom edge
of the battery compartment.
Ensure that the battery
contacts align with the
terminals on the phone. Press
down the top of the battery
until it clicks into place.
5 Replace the battery cover
Slide the battery cover towards
the top of the phone until it
clicks into place.
6 Charging your phone
Lift and twist the charger
socket cover on the side
of your GX500. Insert the
charger and plug it into a
mains electricity socket. Your
GX500 needs to be charged
until “Battery full” appears on
screen.
14
Memory card
Installing a memory card
You can expand the memory
space on your phone by using a
MicroSD memory card.
NOTE: A memory card is an
optional accessory.
1 Open the memory card slot
cover on the right hand edge
of the phone.
2 Slide the memory card into the
slot until it clicks into place.
3 Replace the cover.
Formatting the memory
card
Your memory card may already
be formatted. If your card isn’t
formatted, you will need to format
it before you can begin using it.
1 From the standby screen
2 Touch Memory info then
3 Touch Format and then
4 Enter the password, if one is
NOTE: If your memory card
has an existing content. It will
automatically be filled in the
correct folder; for example,
videos will be stored in the My
Videos folder.
, then scroll through
select
SETTINGS Tab and choose
Phone settings.
choose External memory.
confirm your choice.
set, and your card will then be
formatted and ready to use.
15
Menu map
Touch in the standby screen to open the Top menu. From here
you can access further menus: COMMUNICATION, ENTERTAINMENT,
UTILITIES and SETTINGS.
COMMUNICATION
Contacts
Recent history
Messaging
E-mail
Dialling
Social networking
Speed dials
New message
UTILITIES
Browser
Google
Alarms
Organiser
Memo
Voice recorder
Tools
Drawing Panel
16
ENTERTAINMENT
Camera
Gallery
Music
My stuff
Games & apps
Pocket Apps
FM radio
Video camera
From your standby screen you
can access all the menu options,
make a quick call and view the
status of your phone as well as
many other things.
Touch screen tips
The home screen is also a great
place to get accustomed to the
touch screen.
To select an item, touch the
icon accurately. Your GX500 will
vibrate slightly when it recognises
you’ve touched an option.
To scroll through lists, touch the
last item visible and slide your
finger up the screen. The list
will move up so more items are
visible.
• There’s no need to press
too hard, the touchscreen is
sensitive enough to pick up on
a light, yet firm, touch.
• Use the tip of your finger to
touch the option you want. Be
careful not to touch any other
options around it.
• When the screen back light is
off, press the Unlock/Lock key
on the right hand side to bring
back the home screen.
• Don’t use any case or cover
on the phone. The touchscreen
won’t work with any material
covering it.
• There are two types of idle
screen. Flick left or right to
change your idle screen types
on the standby screen.
1 Widget idle - When you touch
, the mobile widget panel
appears.
2 Speed dial idle - When you
touch
, the speed dial list
appears. You can drag and
click what you need right away
in both idle types.
17
Your standby screen
The quick keys
The quick keys provide easy, one-touch access to your most used
functions.
Touch to bring up the
touch dialling pad to
make a call. Input the
number as you would
using a normal key pad
and touch Call or press
the
Touch to access the
Messaging options menu.
From here you can create
a new SMS or MMS, or
view your message folder.
18
hard key.
Touch to open your
address book. To search
for the number you want
to call, enter the name
of the contact at the top
of the screen using the
touchpad. You can also
create new contacts and
edit existing ones.
Touch to open the full
Top menu which is
divided into four vertical
sub-menus. Touch each
sub-menu’s tab to view
further options.
The status bar
The status bar uses various icons
to indicate things like signal
strength, new messages and
battery life, as well as telling you
whether your Bluetooth or GPRS
is active.
Below is a table which explains
the meaning of the icons you’re
most likely to see in the status
bar.
Icon Description
Multitasking
Network signal strength
(number of bars will vary)
No network signal
Remaining battery life
Battery empty
New text message
New voice message
Message inbox is full
Message sending failed
Multimedia message
sending failed
Icon Description
An alarm is set
Customised Profile in use
Normal profile in use
Outdoor profile in use
Silent profile in use
Headset profile in use
Calls are diverted
EDGE in use
Roaming
Flight mode is on
Bluetooth is active
BGM play
BGM pause
Memory card is enabled
for use
Wi-Fi
19
Your standby screen
Changing your Status from
the status bar
Touch the status bar to open the
Status Summary. It shows the
current Time, Network, Battery,
Handset memory, External
Memory, Profile, MP3, SIM
property set (SIM1 / SIM2), Wi-Fi
and Bluetooth status. Here you
can set Profile type, play/pause
MP3 and activate/deactivate
Bluetooth.
Using the Multitasking
function
Press the multitasking hard key
to open the Multitasking
menu. From here you can view all
the applications you have running
and access them with one touch.
When you have an application
running in the background (e.g. a
game or the FM radio), will
appear in the status bar.
20
Calls
Making a call
1 Touch to open the keypad.
2 Key in the number using the
keypad. To delete a digit touch
the clear key.
3 Press the hard key or
touch Call to initiate the call.
4 To end the call press the
hard key.
TIP! To enter + for making an
international call, press and
.
hold
Making a call from your
contacts
1 From the standby screen touch
to open the address book.
2 Enter the first few letters of the
contact you would like to call
at the top of the screen using
the touchpad.
3 From the filtered list, touch the
contact you’d like to call and
select the number to use if you
have more than one saved.
4 Touch
.
Answering and rejecting
a call
When your phone rings press the
hard key or touch to
answer the call.
Tap to mute the ringing. This
is great if you’ve forgotten to
change your profile to Silent for
a meeting.
Press the
to reject an incoming call.
hard key or touch
Speed dialling
You can assign a frequentlycalled contact to a speed dial
number.
1 From the home screen touch
to open Contacts.
2 Touch
3 Your Voicemail is already set
and choose Speed
dials.
to speed dial 1. You cannot
change this. Touch any other
number to assign it with a
speed dial contact.
21
Calls
4 Your address book will open.
Select the contact you’d like
to assign to that number by
touching their phone number
once. To find a contact tap the
Name field box and enter the
first letter of the name of the
contact required.
Making a second call
1 During your initial call, touch
and type the number you
want to call.
2 Dial the number or search your
contacts.
3 Press
4 Both calls will be displayed on
the call screen. Your initial call
will be locked and the caller
put on hold.
5 To change between the calls,
touch
call or press the number of
the held call.
6 To end one or both calls press
All, Held or Active.
to connect the call.
and choose Swap
and select End followed by
TIP! You can combine your calls
by selecting Join calls. Check
that your network provider
supports conference calling.
NOTE: You will be charged for
each call you make.
Viewing your call logs
Touch and choose Recent
history in the COMMUNICATION
tab. Choose to view:
All - View a complete list of all
dialled, received and missed
calls.
Dialled - View a list of all the
numbers you have called.
Received - View a list of all the
numbers that have called you.
Missed - View a list of all the
calls you have missed.
TIP! From any call log touch
and Delete all to delete all the
recorded items.
22
Using call divert
1 Touch and choose Call
settings in the SETTINGS tab.
2 Touch Call divert.
3 Choose whether to divert all
calls, when the line is busy,
when there is no answer or
when you are not reachable.
4 Input the number you’d like to
divert to.
5 Touch Request to activate.
NOTE: Charges are incurred for
diverting calls. Please contact
your network provider for details.
TIP! To turn off all call diverts,
choose Deactivate all from the
Call divert menu.
Using call barring
1 Touch and choose Call
settings in the SETTINGS tab.
2 Touch Call barring.
3 Choose any or all of the six
options:
All outgoing
Outgoing international
Outgoing international calls
except home country
All incoming
Incoming when abroad
Deactivate all
4 Enter the call barring
password. Please check with
your network operator for this
service.
TIP! Select Fixed dial numbers
from the Call settings option to
turn on and compile numbers
which can be called from your
phone. You’ll need your PIN2
code from your operator. Only
numbers included in the fixed
dial list can be called from your
phone.
23
Calls
Changing the common call
setting
1 Touch and choose Call
settings in the SETTINGS tab.
2 Touch Common setting.
From here you can amend the
settings for:
Call reject - Slide the switch
to On to highlight the Reject
list. You can touch the text
box to choose from all calls,
specific contacts or groups,
or those from unregistered
numbers (those not in your
contacts) or with no caller ID.
Touch Save to change the
setting.
Send my number - Choose
whether your number will
be displayed when you call
someone.
Auto redial - Slide the switch
left for On or right for Off. Answer mode - Choose
whether to answer the phone
using the send key or any key.
Minute minder - Slide the
switch left to On to hear a tone
every minute during a call.
BT answer mode - Select
Hands-free to be able to
answer a call using a Bluetooth
headset, or select Handset to
press a key on the handset to
answer a call.
Save new number - Select
Yes to save a new number.
24
Contacts
Searching for a contact
There are two ways to search for
a contact:
From the standby screen
1 From the standby screen touch
to open the address book.
Select the contact from the list
that you want to make a call.
2 Touch
hard key to initiate the call.
From the main menu
1 Touch
Contacts in the
COMMUNICATION tab.
2 Touch Search.
3 You see a list of contacts.
Typing in the first letter of a
contact’s name in the Name
field will jump the menu to that
alphabetical area of the list.
TIP! The alphabetical keypad
is displayed once you tap the
Name field.
or press the
and choose
Adding a new contact
1 From the standby screen touch
and touch Add contact.
2 Choose whether to save the
contact to your Handset or SIM
(SIM 1/SIM 2).
3 Enter the first and last name
of your new contact. You do
not have to enter both, but you
must enter one or the other.
4 You can enter up to five
different numbers per contact.
Each entry has a preset type
Mobile, Home, Office, Pager,
and Fax. When you have
finished, touch Close.
5 Add an email address.
6 Assign the contact to one or
more groups. Choose from
No group, Family, Friends,
Colleagues, School or VIP.
25
Contacts
7 You can also add a Ringtone,
Birthday, Anniversary,
Homepage, Home address,
Company name, Job title,
Company address and a
Memo.
8 Touch Save to save the
contact.
Creating a group
1 Touch and choose
Contacts in the
COMMUNICATION tab.
2 Touch Groups.
3 Touch
4 Select Add group.
5 Enter a name for your new
6 Touch Save.
NOTE: If you delete a group, the
contacts which were assigned to
that group will not be lost. They
will remain in your address book.
.
group. You can also assign a
ringtone to the group.
Changing your contact
settings
You can adapt your contact
settings so that your address
book suits your own preferences.
TIP! To scroll through a list of
options, touch the last item
visible and slide your finger up
the screen. The list will move up
so more items are visible.
1 Touch and choose
Contacts in the
COMMUNICATION tab.
2 Touch Settings.
3 From here you can adjust the
following settings:
Contact list settings - Choose
to adjust the Name display
and Quick command key
settings.
26
Copy - Copy your contacts
between your SIM cards(SIM1
or SIM2) and your handset.
Choose to do this one at a
time, or all at once. If you
select one at a time, you’ll
need to select each contact to
copy one by one.
Move - This works in the same
way as Copy, but the contact
will only be saved to the
location you’ve moved it to. So
if you move a contact from the
SIM to the handset it will be
deleted from the SIM memory.
Send all contacts via
Bluetooth - Send all of your
contacts to another device
using Bluetooth. You will be
prompted to turn on Bluetooth
if you select this option.
Backup contacts - Performs
and backup your contacts
on to the external memory.
This option requires external
memory.
Restore contacts - Restores
your contacts from the external
memory. This option requires
external memory.
Clear contacts - Delete all
your contacts. Choose between
Handset and SIM and touch
Yes if you are sure you want to
wipe your contacts.
Viewing information
1 Touch and choose
Contacts in the
COMMUNICATION tab.
2 Touch Information.
3 From here you can view your
Service dial numbers, your
Own number, your Memory
info. (how much memory space you’ve got left) and My
business card.
TIP! If you’ve yet to add a
business card for yourself,
select My business card and
enter all your details as you
would for any contact. Touch
Save to finish.
27
Messaging
Messaging
Your GX500 combines SMS,
MMS and email into one intuitive
and easy to use menu.
There are two ways to enter the
messaging centre:
1 Touch from the standby
screen.
2 Touch
Sending a message
1 Touch New message, then
2 From here you can send an
3 Touch Insert, to add an Image,
and choose
Messaging in the
COMMUNICATION tab.
select Message to open a
blank message field box.
SMS or MMS. To send an
email, touch
standby screen. Then select
Communication tab and
E-mail.
Video, Sound or Template.
from the
4 Touch To at the top of the
screen to enter the recipient’s
number, or touch the search
icon to open your address
book. You can add multiple
contacts. Touch Send when
ready.
NOTE: You can send SMS to
many users at a time. Click on
contact search icon and Select
multiple from Options where in
user can mark/unmark contacts
for sending message. To send
the SMS to a particular group of
contacts click on contacts search
icon and select search by Group
after composing the SMS.
WARNING: You will be
charged per 1 page text
message for each person that
you send the message to.
WARNING: If an image,
video or sound is added to SMS
it will be automatically converted
to MMS and you will be charged
accordingly.
28
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