Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want
you to be aware that some applications that you enable may involve the location of your phone being shared.
For applications available through AT&T, we offer privacy controls that let you decide how an application may
use the location of your phone and other phones on your account. However, the AT&T privacy tools do not apply
to applications available outside of AT&T. Please review the terms and conditions and the associated privacy
policy for each location-based service to learn how location information will be used and protected. In addition,
your AT&T phone may be used to access the Internet and to download, and/or purchase goods, applications, and
services from AT&T or elsewhere from third parties. AT&T provides tools for you to control access to the Internet
and certain Internet content. These controls may not be available for certain devices which bypass AT&T controls.
LIMITED WARRANTY STATEMENT
1. WHAT THIS WARRANTY COVERS :
LG offers you a limited warranty that the
enclosed subscriber unit and its enclosed
accessories will be free from defects in material
and workmanship, according to the following
terms and conditions:
1. The limited warranty for the product extends for
TWELVE (12) MONTHS beginning on the date
of purchase of the product with valid proof of
purchase, or absent valid proof of purchase,
FIFTEEN (15) MONTHS from date of manufacture
as determined by the unit’s manufacture date
code.
2. The limited warranty extends only to the original
purchaser of the product and is not assignable
or transferable to any subsequent purchaser/end
user.
3. This warranty is good only to the original
purchaser of the product during the warranty
period as long as it is in the U.S, including Alaska,
Hawaii, U.S. Territories and Canada.
4. The external housing and cosmetic parts shall
be free of defects at the time of shipment and,
therefore, shall not be covered under these
limited warranty terms.
5. Upon request from LG, the consumer must provide
information to reasonably prove the date of
purchase.
6. The customer shall bear the cost of shipping the
product to the Customer Service Department of
LG. LG shall bear the cost of shipping the product
back to the consumer after the completion of
service under this limited warranty.
2. WHAT THIS WARRANTY DOES
NOT COVER :
1. Defects or damages resulting from use of the
product in other than its normal and customary
manner.
2. Defects or damages from abnormal use,
abnormal conditions, improper storage,
exposure to moisture or dampness, unauthorized
modifications, unauthorized connections,
unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or
other acts which are not the fault of LG, including
damage caused by shipping, blown fuses, spills of
food or liquid.
3. Breakage or damage to antennas unless caused
directly by defects in material or workmanship.
4. That the Customer Service Department at LG was
not notified by consumer of the alleged defect or
malfunction of the product during the applicable
limited warranty period.
5. Products which have had the serial number
removed or made illegible.
6. This limited warranty is in lieu of all other
warranties, express or implied either in fact or
by operations of law, statutory or otherwise,
including, but not limited to any implied warranty
of marketability or fitness for a particular use.
7. Damage resulting from use of non-LG approved
accessories.
8. All plastic surfaces and all other externally
exposed parts that are scratched or damaged due
to normal customer use.
9. Products operated outside published maximum
ratings.
10. Products used or obtained in a rental program.
11. Consumables (such as fuses).
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or
refund the purchase price of any unit that does
not conform to this limited warranty. LG may
choose at its option to use functionally equivalent
reconditioned, refurbished or new units or parts
or any units. In addition, LG will not re-install or
back-up any data, applications or software that
you have added to your phone. It is therefore
recommended that you back-up any such data
or information prior to sending the unit to LG to
avoid the permanent loss of such information.
4. STATE LAW RIGHTS :
No other express warranty is applicable
to this product. THE DURATION OF ANY
IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTY OF MARKETABILITY, IS
LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY HEREIN. LG INFOCOMM INC.
SHALL NOT BE LIABLE FOR THE LOSS OF THE
USE OF THE PRODUCT, INCONVENIENCE,
LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE
OF, OR INABILITY TO USE, THIS PRODUCT
OR FOR ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MARKETABILITY APPLICABLE TO
THIS PRODUCT.
Some states do not allow the exclusive of
limitation of incidental or consequential damages
or limitations on how long an implied warranty
lasts; so these limitations or exclusions may not
apply to you. This warranty gives you specific
legal rights and you may also have other rights
which vary from state to state.
5. HOW TO GET WARRANTY
SERVICE :
To obtain warranty service, please call or fax to
the following telephone numbers from anywhere
in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit www.lgeservice.com.
Correspondence may also be mailed to:
LG Electronics MobileComm U.S.A., Inc.
201 James Record Road Huntsville, AL 35824
DO NOT RETURN YOUR PRODUCT TO THE
ABOVE ADDRESS.
Please call or write for the location of the LG
authorized service center nearest you and for the
procedures for obtaining warranty claims.
LG GW370
User Guide
Table of Contents
Your Phone ............................ 6
Phone Components ............................6
Rear View ....................................7
Slide Open View ..............................8
Getting Started ......................... 9
Installing the SIM Card and Battery .............9
menu items, web items, web information,
pictures and more in full color.
4. SEND key: Press this key in standby mode
to quickly access the most recent, missed,
dialed and received calls.
6
5. Dialpad key: Press to open the
7
8
9
12
13
14
touchscreen dial keypad.
6. Soft keys: Touch the left or right soft key
to select softkey menus or options.
7. END / Power: Ends or rejects a call. Press
and hold for 3 seconds to turn the phone
on/off. Press once to return to the standby
screen.
8. Clear key
9. OK and 4-way navigation thumb key:
Use for quick access to phone functions.
Use the thumb key to navigate menus
and options and press down to select the
highlighted ones.
Your Phone
10. Headset/Headphones Port
11. Side volume keys
•When on the Standby screen: Allow
you to set the Ringtone volume. Hold the
Down volume key for 3 seconds to toggle
the Vibration Mode On and Off.
•During a call: Allow you to change the
Earpiece volume.
•When playing music: Allow you to
change the music volume.
Rear View
Mirror
External
camera lens
microSD™ memory
card socket
12. microSD™ memory card socket
13. Multi-task key
14. Camera key: Press to start the Camera
function. Press and hold to start the Video
record function.
Battery cover
Battery
SIM card socket
7
Your Phone
Slide Open View
Text Msg
Mobile Email
IM
Mobile Web
Caps
Press to change between Upper
Case and Lower Case.
Fn
Press to input symbols and
numbers with Qwerty key pad.
Del
Deletes digits
and letters.
Press to input
“@” and
“.com”.
Up
Right
Down
Left
OK
Space
Press to create a space between words.
Sym
Press to open the menu with Symbol entry
options.
8
Getting Started
Installing the SIM Card and
Battery
1. Remove the battery cover
Use firm pressure to slide the cover
downwards and unlock the battery cover
from the phone. The battery cover should
slide and lift off easily.
2. Remove the battery
Hold the bottom edge of the battery and
using your fingernail, lift the battery from
the battery compartment.
n
Warning
Do not remove the battery when the phone is
switched on, as this may damage the phone.
9
Getting Started
3. Install the SIM card
Slide the SIM card into the SIM card holder.
Make sure that the gold contact area on
the card is facing downward. To remove
the SIM card, pull it gently in the opposite
direction.
10
4. Install the battery
Insert the top of the battery first into the
top edge of the battery compartment.
Ensure that the battery contacts align
with the terminals on the phone. Press the
bottom of the battery down until it clips
into place.
Getting Started
5. Charging your phone
Lift the charger port cover on the top side
of your LG GW370. Insert the charger
connector to the phone (‘B’ side of the
connector has to be facing up when
connecting to the phone) and then plug
into the wall socket. Your LG GW370 will
need to be charged until a message reading
“Battery full. Please unplug charger to save
energy.” appears on the screen.
Important!
You should insert the battery before
charging.
n
Warning
Use of unauthorized accessories could damage
your phone and void your warranty.
Installing a Memory Card
You can expand the memory available on your
phone by using a microSD™ memory card.
n
Tip
A memory card is an optional accessory.
1. Lift the memory card cover and insert a
microSD card with the gold contact area
facing the back side of the phone. Then,
close the memory card slot cover.
11
Getting Started
n
Note
If your memory card has existing content it will
automatically be located by your phone. For
example, videos will be accessible from the
phone’s Videos folder. If your memory card has
protected content (i.e. content such as songs
or graphics with Digital Rights Management
protections loaded from another device), the
contents will not be usable. You will need to
reformat the memory card prior to using it with
this device.
12
On-Screen Icons
The table below describes various display indicators or icons
that appear on the phone’s display screen.
Getting Started
ICON/
INDICATOR
DESCRIPTION
Multitasking3G available
Network signal strength
(number of bars will vary)
No network signalVibrating Mode On
Battery emptySpeakerphone
New text messageCall in Progress
New emailVoice Mail
An alarm is setBattery Full
Ring (only) Alert Type setBattery Charging
Silent profile in useFlight Mode On
ICON/
INDICATOR
DESCRIPTION
Bluetooth is On
Data is active
13
General Functions
Making a Call
1. Make sure your phone is powered on.
2. Press
3. Press the
Making a Call with the Send Key
1. Press the [SEND] key, and the most
2. Highlight the desired number.
3. Press the
and enter a phone number using
the touch pad or slide open the qwerty pad
and enter a phone number using the qwerty
keys. To edit a number on the display
screen, simply press the key to erase
one digit at a time.
]
Press the key to erase one digit at a
time.
]
Press to erase one digit at a time
from touch pad.
number.
recent missed, dialed and received phone
numbers will be displayed.
[SEND] key to call the
[SEND] key.
14
Making International Calls
1. When entering a phone number, press
the key and the international access
character ‘+’ will appear. When using the
touch pad to dial, touch and hold .
2. Enter the country code, area code and the
phone number.
3. Press the
number.
[SEND] key to call the
Ending a Call
When you have finished a call, press the
[END] key.
Making a Call from the Contacts
You can store frequently called names and
phone numbers in the SIM card as well as in
the phone memory’s Contacts List.
You can dial a number by simply selecting a
name in the Contacts List and pressing the
[SEND] key.
General Functions
Answering a Call
When you receive a call, the phone displays
an icon on the screen and rings and/or
vibrates. If the caller can be identified, the
caller’s phone number (or name if stored in
your Address Book) is displayed.
1. Press the
key to answer an incoming call.
If the Answer Mode has been set as Any
Key (located in Menu > Settings > Call >
Answer Mode), any key press will answer
a call, except for the [END] key or the
right soft key.
2. End the call by pressing the
key.
n
Note
You can answer a call while using other menu
features.
[SEND] key or the left soft
[END]
Adjusting the Volume
During a call, if you want to adjust the
earpiece volume, use the side volume keys
of the phone.
From the Standby screen, you can adjust the
ring volume using the side volume keys.
Setting Profiles
Press the Down volume keys to change from
the different Ringtone volumes, to Vibrate All,
Alarm Only or Silent All.
15
General Functions
Vibration Mode (Quick)
Vibration Mode can be activated by touching
and holding from the dial pad. You
can also set Vibration Mode by pressing and
holding down side volume key as well.
The phone will display ‘Vibrating Mode On’.
If you would like to turn Vibration mode Off,
touch and hold
again.
Signal Strength
If you are inside a building, being near a
window may give you better reception. You
can see the strength of your signal by the
signal indicator on your phone’s display
screen.
16
Entering Text
You can enter alphanumeric characters
by using the phone’s Qwerty Key pad. For
example, when storing names in the Address
Book, writing a message or scheduling events
in the calendar all require text to be entered.
The following text input modes are available
on the phone.
Entering Symbols
You are able to enter various symbols or
special characters. To enter a symbol, press
. Then select the desired symbol.
Changing the Text Input Mode
You can change the text input mode by
pressing left soft key Options, and
selecting Text Entry Mode.
General Functions
ABC Mode
Use the Qwerty keys to enter your text.
1. Press key labeled with the required letter.
2. To insert a space, press
letters, press . Press and hold down
to erase the entire text entry.
. To delete
123 Mode (Numbers Mode)
Using the 123 mode allows you to enter
numbers using one key press per number.
To change to 123 mode in a text entry field,
press left soft key [Options], select Text Entry
Mode and then 123 Mode.
T9 Dictionary
The T9 Dictionary is a feature that allows
the user to add any unique or personal
words to the T9 standard language database
used when you use the Word Correction
feature (located in the Options > Text Entry Settings menu). The T9 Dictionary function
can be selected from the Text Entry Settings
in the Options menu.
Within the T9 Dictionary function, you can
add, modify, delete or reset personal words.
n
Note
You can select a different T9 language from the
same Options menu. By default, T9 and Word
Correction are not enabled on your phone.
17
General Functions
Qwerty Keypad
Text input mode using the
Qwerty Keypad
When you are required to enter text, for
example when writing a message, the keypad
will default to ABC mode. If you are entering
a number, for example in the dial screen, the
keypad number keys will default to 123 entry
mode. In ABC mode you can enter numbers
by first pressing and then the number
you require.
n
Note
Some fields may allow only one text input mode
(e.g. telephone number fields in the Address
Book).
18
To enter an alternative character on the
qwerty keys, just press and then press the
corresponding key.
Enter a space by pressing
character, press the key.
. To delete a
Using the Korean Mode
Allows you to type in Korean when you set
the language to Korean.
Press the Left Soft Key [Options], select Text entry language and select Korean [
When the Korean entry language mode is
selected, a Key Guide (similar to the one
below) will appear when you open the Qwerty
keyboard.
].
Address Book
AT&T Address Book (AAB)
AT&T Address Book (AAB) is a service that
synchronizes your Address Book information
with the AAB server. This backs up your
contact information so that you can restore is
at any time.
You can access AT&T Address Book easily
through your phone’s Address Book menu.
1. Press the Right soft key
2. Open Address Book and select Contact
List.
3. Press the Left soft key
4. Select AT&T Address Book.
n
Note
This icon is displayed during AAB
synchronization.
Menu.
Options.
19
In-Call Menu
During a Call
Your phone provides a number of control
functions that you can use during a call.
To access these functions during a call, press
the Left soft key Options.
Making a Second Call
You can select a number you wish to dial from
the Address Book, to make a second call.
Press the Left soft key Options, then
select Address Book. Highlight the contact,
then press the [SEND] key to make the
second call.
Swapping Between Two Calls
When two calls are active. You can switch
between the calls by using one of the
following two methods:
]
Press the [SEND] key.
]
Press the left soft key [Options] and then
select Swap Calls.
20
Answering an Incoming Call
To answer an incoming call when the handset
is ringing, simply press the [SEND] key.
The handset is also able to warn you of an
incoming call while you are already on a call.
A tone sounds in the earpiece, and the display
will show that a second call is waiting. This
feature, known as Call Waiting, is only
available if your network supports it.
To answer a Call Waiting call, you can put the
first call on hold and answer the second call
by pressing the
[SEND] key.
Rejecting an Incoming Call
You can reject an incoming call without
answering by simply pressing the
[END] key.
Muting the Microphone
You can mute the microphone during a call by
pressing the Right soft key Mute. The
handset can be unmuted by pressing the Right
soft key Unmute. When the handset is
muted, the caller cannot hear you, but you can
still hear the caller.
In-Call Menu
Using the Speakerphone
You can use the integrated Speakerphone
during a call by pressing the OK key.
The Speakerphone function is automatically
deactivated when you end the call.
n
Warning
Due to increased volume levels, do not place
the phone near your ear while the speakerphone
is enabled.
Video Share Calling
Making and Answering a Video
Share Call
You can make or answer a Video Share call
with other 3G video phones. In order to start a
Video Share call, both callers must have a 3G
Video Share capable phone and both must be
in a 3G coverage area.
n
Note
Before you start a Video Share Call you must
check the following:
•PhonemustbeinanAT&T3Gservicearea.
To initiate Video Share follow these
steps:
1. Call someone with a Video Share-enabled
phone. The call can be initiated through the
Recent Call List, the Address Book or even
the dialpad.
2. A few seconds after the connection is
established, a “Video Share Ready”
prompt will appear on the screen when
the other person’s Video Share capability
is confirmed.
3. Press the Right soft key
Video and
select Live or Recorded.”
n
Note
The Speakerphone will be automatically
activated when a Video Share session begins,
unless a hands-free device (Bluetooth
headset) is already connected.
]
Live: You can share a real-time video
stream with the other party while having a
conversation.
]
Recorded: You can share a pre-recorded
video clip with the other party while having
a conversation.
®
or stereo
21
In-Call Menu
4. If the other party accepts the Video Share
invitation, the Video Share session will
begin. (After accepting, it may take several
seconds before actual Video Share starts)
Video Share Call Options
During the Video Share session, press the
Left soft key Options for the following
menu options.
]
Spk. On: Turns on the integrated
Speakerphone.
]
Mute/Unmute: You can mute/unmute the
microphone by selecting mute/unmute.
]
Stop Video Share: You can stop video
sharing and proceed with the voice call.
]
Brightness: You can adjust the brightness
of the screen.
]
Zoom: You can zoom in/out by selecting
Zoom.
22
]
Stop Recording/Record Video Share:
The phone automatically records a Video
Share session. This option allows you to
stop recording; also allows you to resume
recording.
]
Audio to Bluetooth/Audio to Phone:
Allows you to transfer the sound from
the phone to the Bluetooth headset
(if available) and vice versa.
]
End Call: Ends the Video Share session
and also ends the call.
]
Hold Call: You can place the phone call on
hold by selecting ‘Hold Call’. Video Share
will also stop.
During the Video Share session, you can turn
the speakerphone on/off using the OK key
Spk. Off/Spk. On.
Saved Video Share files are stored in your
Video folder (located in Menu > My Stuff
> Video).
Note
n
1. A Video Share Call will be unavailable or
terminated in the following cases:
•Whentryingtomakeaconferencecall/
second call during a Video Share Call.
•Whenthevoicecallisplacedonhold.
•Whenthevoicecallisdisconnected.
•WheneitherpartymovesoutofanAT&T3G
service area.
•Whenthenetworkconnectionispoor.
2. If you receive a Video Share request during a
call, select the Left soft key
start the Video Share Call. If you don’t want
to accept the request, press the Right soft
Decline to decline the request.
key
(Note that after accepting the call, it may
take several seconds before the Video Share
session starts.)
Accept to
In-Call Menu
Making a Video Share Call from
the Camera, Camcorder or Video
Gallery
When you are in the Camera or Video
Recording mode, you can easily make a Video
Share Call to a person in your Contact List.
1. Press the Camera key to start the camera
function.
2. Highlight the Video icon and press OK.
3. Highlight the Video Share icon and press OK.
4. Highlight one of the saved numbers and
press the Left soft key
want to Video Share with a new number,
press the Right soft key Options,
select Enter New Number and enter a
new number.
n
Note
If the other party is not Video Share-capable,
the call will proceed to an ordinary voice call.
Call. If you
23
In-Call Menu
Conference Calls
The conference service provides you with the
ability to have a simultaneous conversation
with more than one caller. The conference
call feature can be used only if your network
service provider supports this feature.
A conference call can only be set up when
you have one call active and one call on
hold, meaning both calls must have been
answered. Once a conference call is set up,
calls may be added, disconnected (Exclude Call is an option that allows you to select a
call to disconnect from the conference call),
or separated (the Private Call option allows
you to separate a call from the conference
call, but that is still connected to you) by the
person who set up the conference call. These
options are all available from the In-Call
menu.
24
The maximum number of callers in a
conference call is five. Once started, you are
in control of the conference call, and only you
can add calls to the conference call.
Making a Second Call
You can make a second call while on a call
simply by pressing the [SEND] key to
place the call on hold. Then, press the Dialpad
Key , dial the number and press
[SEND] again. You can swap between calls by
pressing the [SEND] key.
Setting Up a Conference Call
To set up a conference call, place one call on
hold, and make the 2nd call. When the call
is connected, press the Left soft key
Options, select Conference Call and select
Join Calls.
In-Call Menu
Place the Conference Call on
Hold
To place a conference call on hold, press the
[SEND] key.
Adding Calls to the Conference
Call
To add a call to an existing conference call,
press the left soft key, and then select the
Join Calls sub menu from the Conference
Call option.
Private Call in a Conference Call
To have a private call with one of the callers
in the conference call, press the Left soft key
Options, select Conference Call and
select Private Call from the Conference Call option. When the numbers of the callers
are displayed, select the one with which you
wish to speak in private.
Ending a Conference Call
An active conference call can be disconnected
by pressing the [END] key.
25
Menu Tree
1. Mobile Email (see page 30)
2. Messaging (see page 31)
2.1 Create Message
2.2 Inbox
2.3 Drafts
2.4 Outbox
2.5 IM
2.6 Voice Mail
2.7 Message Settings
3. Social Net (see page 45)
4. Mobile Web
5. AppCenter (see page 46)
26
6. Online Locker (see page 48)
7. AT&T GPS (see page 49)
8. Address Book (see page 51)
8.1 Contact List
8.2 New Contact
8.3 Caller Groups
8.4 Speed Dial Lists
8.5 SIM Management
8.6 Service Dial Number
8.7 My Numbers
8.8 About
9. YPmobile (see page 53)
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