LG GR-B404ELSZ Owner’s Manual

www.lg.com

OWNER’S MANUAL

FREEZER

Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.

MFL68864505_00

ENGLISH FraNçaIS ESpañoL

TABLE OF CONTENTS

This manual is produced for a group of products and may contain images or content different from the model you purchased.

This manual is subject to revision by the manufacturer.

SAFETY INSTRUCTIONS ......................................03

Important Safety Instructions ...............................................................06

INSTALLATION .......................................................12

Notes for Installation ...........................................................................12

Leg Adjustment ................................................................................... 12

To Reverse the Doors ..........................................................................13

To Install Refrigerators in Pairs............................................................13

Electrical Connections (In the UK Only) ..............................................13

OPERATION ...........................................................14

Parts and Functions.............................................................................14

Notes for Operation ............................................................................15

Using Control Panel.............................................................................16

Using Ice Maker...................................................................................18

Using Easy Open Door ........................................................................19

Using Other Functions ........................................................................19

PRODUCT MANAGEMENT ....................................20

Using the Smart Diagnosis™ Function ...............................................20

Cleaning .............................................................................................21

TROUBLESHOOTING ............................................22

SAFETY INSTRUCTIONS

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.

This symbol is displayed to the indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING

- This indicates that the failure to follow the instructions

can cause serious injury or death.

CAUTION

- This indicates that the failure to follow the instructions

can cause the minor injury or damage the product.

following.

WARNING

CHILDREN IN THE HOUSEHOLD

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

PROHIBITION OF STORAGE OF EXPLOSIVE SUBSTANCES

this appliance.

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TECHNICAL SAFETY

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear

of obstruction. Do not use mechanical devices or other means to accelerate the defrosting process,

other than those recommended by the manufacturer. Do not damage the refrigerant circuit. Do not use electrical appliances inside the food storage compartments of the appliance,

unless they are of the type recommended by the manufacturer. The refrigerant and insulation blowing gas used in the appliance require special

disposing of them. This appliance contains a small amount of isobutane refrigerant (R600a), natural gas

with high environmental compatibility, but it is also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.

Refrigerant squirting out of the pipes could ignite or cause an eye injury.

the room in which the appliance is standing for several minutes. In order to avoid the

size of the room in which the appliance is used should correspond to the amount of refrigerant used. The room must be 1 m

in size for every 8 g of R600a refrigerant

inside the appliance.

plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt, consult your

dealer.

APPLIANCE USAGE RANGE

This appliance is intended to be used in household and similar applications such as

catering and similar non-retail applications.

DISPOSAL OF YOUR OLD APPLIANCE

1. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

2. The correct disposal or your old appliance will help prevent potential negative consequences for the environment and human health.

3. For more detailed information about disposal of your old appliance, please

purchased the product.

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Important Safety Instructions

following.

WARNING

Installation

Be careful not to let the door fall during

assembly or disassembly. This can cause injury.

Be careful not to puncture or tear the cable during assembly or disassembly of the product door. This can cause

Ground the product for safety. For more

details on grounding, inquire at an LG Electronics service centre. Improper grounding of the product can cause product failure or electric shock due to short circuit.

area. If the product is installed on an

and noise or cause misalignment of the door. If the product is not installed on an

death.

Do not install the product in a damp area and keep away from splashing rain or water. Water can damage the insulation causing the electric shock or

Be careful not to expose the rear of the

product during the installation. Exposure can cause electric shock or injury.

Power

This appliance is equipped with a

cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Use only grounded extension socket outlets. Using an ungrounded extension socket outlet can cause electric shock or injury.

Do not plug multiple products into multiple socket-outlets or extension

Be careful not to point the power plug

up or let the product lean against the plug. This may allow moisture into the power plug or damage the power plug

Remove the power plug when you

clean the product or replace the inside lamp. Not removing the plug can cause electric shock or injury.

Do not touch the power plug with wet hands. It can cause the electric shock or injury.

Plug the power in the outlet tightly after removing the moisture and dust completely. Improper contact can cause

When pulling out the power plug from

an outlet, hold the power plug, not the cable. Damage of the cable can cause the electric shock or injury.

If the power cable or power plug is damaged or the hole of the outlet socket is loose, do not use the power plug and contact LG Electronics service centre. Improper contact can cause electric

Unplug the power plug during thunder

or lightening or when not in use for a long period of time. Storms can cause

Do not bend the power cable

excessively or place a heavy object on top of it. Damage of the power cable

Do not extend the length of the power

cable or alter it. Electrical damage of the power cable can cause electric shock or

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Do not use the product for any purpose

(storage of medical or experimental materials or shipping) other than household use. Improper use can cause

Do not place hands or metallic objects

inside the area emitting the cold air, cover or heat releasing grill on the back. The bottom and back of the product are made of steel, and may cause electric shock or injury.

Be careful of nearby children when you open or close the product door. The door may bump the child and cause injury.

Be careful of a child being trapped inside the product. A child trapped inside the product can suffocate and die.

Only an authorized repair person from LG Electronics service centre should disassemble, repair, or modify the product. Contact an LG Electronics service centre if you move the product. Improper service may cause injury,

Do not place heavy or fragile objects,

liquids, combustible substances, or

lamps) on the product. This can cause

Operation

and contact the LG Electronics service centre. Contact with water can cause

If there is a gas leakage (isobutane,

propane, natural gas, etc.), do not touch the product or power plug and ventilate the area immediately. Sparks can cause

uses a very eco-friendly gas (isobutane, R600a) as the refrigerant. Although it uses a small amount of the gas, it is still combustible gas. Gas leakage during product transport, installation or

injury if sparks are caused.

Do not spray the water inside or outside the product to clean it. Water can damage the insulation to cause electric

Do not clean the product with brushes,

cloths or sponges with rough surfaces or which are made of metallic material. This can damage the insulation and

Immediately unplug the power plug and

contact an LG Electronics service centre if you detect any abnormal noise, odour

combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the product. This can cause explosion or

Do not use a hair drier to dry the inside

of the product or place a candle inside to remove the odours. This can cause

If moisture penetrates inside the

product, unplug the power and contact an LG Electronics service centre. This

Do not apply excessive force or impact

to the back cover of the product.

malfunction or explosion.

Disposal

When you dispose the product, remove

the door gasket while all parts are where they should be and keep children away from the product. A child trapped inside the product can be killed.

Dispose of the packaging material (such as vinyl and styrofoam) away from children. The packaging material can suffocate a child.

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Violating this direction may cause injury or damage to house or contents.

CAUTION

Operation

Do not touch the contents of the freezer

with a wet hand. This can cause frostbite.

Do not place glass containers or bottles inside the freezer or shelf or ice storage bucket that can fall below 0 ºC. The glass container may break and cause injury.

Do not place a living animal inside the product. The animal can suffocate.

Do not cling to the product door, storage room or shelf or climb up on it. The product can fall down or pinch the hand in the door causing injury. Be particularly cautious of children operating the product.

Keep food organized inside the product. Items may fall down when you open or close the product door causing injury.

Prevent animals or pets from nibbling on the power cable or water hose. This can cause electric shock to the animal or damage the product or property.

Installation

Do not tilt the product to pull or push it

when transporting. The product can fall down and cause injury.

The product should only be transported by multiple people and while holding handles on the front bottom and the rear top of the product securely. Accidently dropping the product may cause product damage or body injury.

Do not open or close the product door

with excessive force. Food stored inside may fall causing injury.

If the hinge of the product door is damaged or operates improperly, stop using it and contact an LG Electronics service centre. If products fall down, it can cause the product damage or injury.

Supervise a child or a person with poor cognitive skills to ensure they use the product safely. This can cause injury.

To remove frost from inside the product, contact an LG Electronics service centre. Defrosting improperly can cause product damage.

Be careful not to damage the refrigerant line while using. Otherwise, it may cause product damage.

Do not place another electronic product (such as heater and mobile phone) inside the product during use. Using the product for any purpose other than

damage.

Dispose of the ice inside the ice storage bucket in the freezer during extended power outage. The melting ice can damage the product.

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INSTALLATION

Notes for Installation

cause vibration and noise causing the product to fall resulting in injury.

If the product front or rear are not level, put a solid

and push the product to level it horizontally.

Avoid placing the unit near heat sources, direct sunlight or moisture.

Install accessories such as ice cube box, etc., in their proper places. They are packed together to prevent possible damage during shipment.

Connect the power supply cord (or plug) to the outlet. Don't double up with other appliances on the same outlet.

Product with handle shall be located at least 55 mm from the wall on the hinge side to open door by 90°.

The warm air under and behind the product must be able to escape or power consumption will increase.

Climate Class

The appliance is designed to operate at the limited range of ambient temperature, depending on climate zones. Do not use the appliance at the temperature over the limit. Climate class of your appliance is indicated on the label with technical description inside the freezer compartment.

ClassSymbol

Ambient

temperature

range ºC

Extended temperate

SN +10 – +32

Temperate

N+16 – +32

Subtropical

ST +16 – +38

Tropical

T+16 – +43

Extended temperate

-Tropical

SN-T +10 – +43

Leg Adjustment

To avoid vibration, the unit must be leveled.

If required, adjust the leveling screws to compensate for

The front should be slightly higher than the rear to aid in door closing.

Leveling screws can be turned easily by tipping the cabinet slightly.

Turn the leveling screws counterclockwise (

) to

raise the unit, clockwise (

) to lower it.

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To Reverse the Doors

Your freezer is designed with reversible doors, do that they may open from either the left of right hand side to suit your kitchen design.

NOTE

However when you want to reverse the doors

your refrigerators in pairs, you must call to service center. Revising the doors is not covered by the warranty.

To Install Refrigerators in Pairs

Your freezer can be installed with fridge in pairs as the below image.

NOTE

However when you want to install your

refrigerators in pairs, you must call to service center. Installation condition is not covered by the warranty.

Electrical Connections (In the UK Only)

The wires in the mains lead are coloured in accordance with the following code:

Green and Yellow: Earth

Blue: Neutral

Brown: Live

This appliance must be earthed.

Green and

Yellow (Earth)

Brown (Live)

Blue (Neutral)

Fuse

Cord grip

As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:

The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or

by the earth symbol (

) or coloured Green or Green

and Yellow.

The blue wire must be connected to the terminal which is marked with the letter N or coloured Black.

The brown wire must be connected to the terminal which is marked with the letter L or coloured Red.

1362 fuse.

OPERATION

Parts and Functions

Control Panel

This adjusts the inside temperature of the freezer.

Freezer Shelf

What is Two Star Section? : -12 ºC – -18 ºC is maintained to store frozen foods.

Ice Maker

This is where ice is made and stored.

Freezer Basket

This is for long-term storage of frozen items.

The appearance or components of the product may differ from model to model.

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Notes for Operation

Suggestion for Energy Saving

Please do not keep the door open for a long time,

close door in the shortest time.

air circulating freely.

Do not set the temperature of product lower than needed. Do not put the food near the temperature sensor. Keep the distance of least 5 mm from the sensors.

Allow hot food to cool prior to storing. Placing hot food in the product could spoil other food, and lead to higher electric bills.

Do not block air vents with food. Smooth circulation of cold air keeps product temperature even.

Do not open the door frequently. Opening the door lets warm air enter the product, and cause temperature to rise.

To keep a position of inner parts like as baskets, drawers, shelves and Fridge Supplied by manufacturer

Storing Foods Effectively

Store frozen food or refrigerated food inside sealed

containers.

Check the expiration date and label (storage instructions) before storing food in the product.

Do not store food for a long period of time if it spoils easily at a low temperature.

Place the refrigerated food or frozen food inside each fridge or freezer immediately after purchasing.

space. Cold air cannot circulate properly if the product

Cool hot food before storing. If too much hot food is

placed inside, the internal temperature of the product can increase and negatively affect other foods stored in the product.

Do not open or close the product door excessively.

Limit storage inside the freezer to 1–3 weeks.

Always keep the product clean.

Maximum Storage

To get better air circulation, insert all drawers.

If large quantities of food are to be stored, all the freezer drawers shall be taken out of the appliance except the bottom one and the food shall be stacked directly on the freezer shelves.

NOTE

drawers. Then use the handle of drawers, pull out the drawers carefully. It may cause injury.

The shape of each drawer may be different, insert in the right position.

Max Freezing Capacity

If there is already food in the compartment, button

on Express Frz. several hours before placing fresh produce in the freezer compartment to get maximum

Using Control Panel

Units and Functions

The actual control panel may differ from model to

model.

Control Panel

This image shows the initial display.

To display function settings, press the buttons

– .

Freezer Temperature

This adjusts the freezer temperature.

Power

This turns the power on and off.

Express Frz.

This sets Express Freeze functions.

Eco Friendly

This controls the Power Save mode for lowering

energy consumption.

Door Alarm

This sets the alarm sound which is activated

when the product door is opened.

Child Lock

This locks the buttons on the control panel.

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Setting Power

This turns the power on and off.

Press the Power button for 3 seconds or longer. The control panel lights, and the power is on.

Turn off the power when you are not using the

product.

When you press the Power button to turn off the product, the product is no longer operating. Turn it off only when you are not using the product.

Adjusting the Freezer Temperature

This adjusts the freezer temperature.

Press the Freezer Temperature button to adjust the temperature.

The initial temperature is set to -20 °C, and the freezer

temperature can be adjusted between -15 °C – -23 °C.

Adjust the freezer temperature according to the change of the temperature inside the product. The actual inner temperature varies depending on the food status, as the indicated setting temperature is a target temperature, not actual temperature within freezer.

NOTE

Allow your refrigerator to run for at least two to

three hours before putting food in it.

Setting Express Freeze

The function can quickly freeze a large amount of ice or frozen foods.

When you press the Express Frz. button, the Express Frz. icon lights on the control panel. The function is enabled and disabled in turn each time you press the button.

The Express Freeze function is automatically

terminated after a certain period of time (24 hours).

Setting Power Save Mode

If you are away from home for a long period, you can adjust the Power Save mode to save energy.

When you press the Eco Friendly button, the Eco Friendly icon lights on the control panel, and the mode is set. The mode is enabled and disabled in turn each time you press the button.

The Freezer Temperature or Express Freeze function

cannot be used in Power Save mode.

The Eco Friendly press the Freezer Temperature or Express Frz. button in Power Save mode.

To use the Freezer Temperature or Express Freeze function, press the Eco Friendly button again to disable the Power Save mode.

Setting Door Alarm

This sets an alarm to activate when the product door is opened.

When you press the Door Alarm button, the Door Alarm icon lights and activates the alarm. The function is enabled and disabled in turn each time you press the button.

Contact an LG Electronics service centre if the alarm

continues after closing the door.

Setting and Resetting Child Lock

This locks the buttons on the control panel.

When you press the Child Lock button for 1 second, the Set/Reset icon on the control panel lights. The function is enabled and disabled in turn each time you press the button.

If you press a button other than Child Lock when the

child lock is set, the button will not function.

When you press a button other than Child Lock when the child lock is set, the Set/Reset icon on the control

To use another function, press the Child Lock button

for 1 second to disable the function.

Using Ice Maker

Fill the ice maker up to the indicator line with water.

Fill with potable water only.

Press the Express Frz. button on the control panel to

make ice quickly.

To remove the ice, turn the handle of the ice tray clockwise.

Ice can be removed more easily by pouring water on the ice maker or immersing it in water and twisting the

Do not store ice that is not completely frozen.

You can remove the ice maker or ice bucket to create more space inside the freezer if you do not use it.

Be careful not to twist the ice maker with force

since it can be broken.

Do not freeze the ice in the ice bucket. It can break the ice bucket and cause product damage or injury.

CAUTION

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Using Easy Open Door

To easily open the door, hold the handle and softly turn it to the right.

Using Other Functions

Door Open Alarm

The alarm sounds 3 times in a 30-second interval if the door is left open or not completely closed for one minute.

Contact an LG Electronics service centre if the alarm sound continues even after closing the door.

Failure Detection

The product can automatically detect problems during the operation.

If a problem is detected, the product does not operate and an error code is displayed even when any button is pressed.

When this occurs, do not turn off the power and immediately contact the LG Electronics service centre. If you turn off the power, the repair technician from LG

the problem.

PRODUCT MANAGEMENT

Using the Smart Diagnosis™ Function

Use this function if you need an accurate diagnosis by an LG Electronics service centre when the product malfunctions or fails. Use this function only to contact the service representative, not during normal operation.

Close the product door.

Press the Child Lock button on the control panel for 1 second to activate the lock.

If the lock is already set, press the Child Lock button and hold it to release the lock and then press the Child Lock button and hold it again to reset.

Please note that the Smart Diagnosis™ function will not operate until 5 minutes have passed since the locking was set.

Press and hold the Freezer Temperature button for 3 seconds or longer.

Only 3 °C will be lit on the control panel.

The Smart Diagnosis™ function is automatically terminated, and the operation is returned to its original status 5 minutes after 3 °C is displayed on the control panel when the door is closed.

Open the product door and place a phone on the speaker hole in the upper right corner.

Position the phone so that its microphone is aligned with the speaker hole.

The Smart Diagnosis™ sound is generated after around 3 seconds.

Do not take the phone off the speak hole while the data is transmitted.

Hold the phone on the upper right speaker hole and wait while the data is transmitted for Smart Diagnosis™.

The data transfer sound may be harsh to the ear while the Smart Diagnosis™ data is being transmitted, but do not take the phone off the speaker hole for accurate diagnosis until the data transfer sound has stopped.

After the data transfer is complete, the service agent will explain the result of the Smart Diagnosis™.

When the data transfer is complete, the transfer completion message is displayed and the control panel is automatically turned off and then on again after a few seconds. After the counsellor explains the diagnosis result, take the recommended measures.

NOTE

The Smart Diagnosis™ function depends on the

local call quality.

The communication performance will improve and you can receive better service if you use the home phone.

If the Smart Diagnosis™ data transfer is poor due to poor call quality, you may not receive the best Smart Diagnosis™ service.

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Cleaning

Notes for Cleaning

Detach the shelves and drawers and clean them with

to time as they get dirty easily.

Regularly wipe the door packing with a wet soft towel.

If you use the door packing stained with the juice of food or fruit, the packing on the product door can be damaged quicker and the bottom part will become particularly messier.

After cleaning, check if the power cable is damaged, warm or improperly plugged.

Keep the air exhaust on the exterior of the product clean.

damage.

Use a soft wet towel to wipe the product exterior. If you used a neutral detergent, wipe it with a clean towel to make sure it doesn’t stain.

Do not use a rough brush, or detergent (such as

liquid or polish) to remove adhesive marks or hand prints.

This can cause discolouration of product exterior or product damage.

Never clean the shelves or containers in the dishwasher.

The parts may become misshapen!

Detaching Top Shelf

Push the shelf cover up, slightly lift the ice maker, ice bucket and freezer basket, and pull them out.

Slightly lift the front side of the shelf and pull it out.

shelf, remove it along with the shelf.

Detaching Freezer Basket

Hold the handle of the freezer basket and pull it forward.

Lift the freezer basket slightly while pulling it to remove it.

TROUBLESHOOTING

Symptoms Reason Solution

There is no refrigeration or freezing.

Is the power turned off?

Press the power button on the control

panel to turn it on.

Is there a power interruption?

Check the power of other products.

If the power plug unplugged from the outlet?

Plug the power plug in the outlet properly.

There is poor refrigeration or freezing.

Is the fridge or freezer temperature set to 'Weak'?

Set the fridge or freezer temperature to

'Medium'.

Does the product in direct

generating object such as a microwave oven?

Check the installation area and reinstall it

away from heat generating objects.

Did you store hot food without

inside the fridge or freezer.

Did you put in too much food?

Maintain an appropriate space between

food.

Is the product door completely closed?

Completely close the door and make sure

that stored food is not stuck in the door.

Is there enough space around the product?

Adjust the installation position to make

enough space around the product. (10 cm)

The product has a bad smell.

Is the fridge or freezer temperature set to 'Weak'?

Set the fridge or freezer temperature to

'Medium'.

Did you put in food with a strong smell?

Store food with strong smell in a sealed

container.

Is the vegetable in the vegetable drawer rotten?

Throw away rotten vegetables and clean

the vegetable drawer. Do not store vegetables too long in the vegetable drawer.

Symptoms Reason Solution

The product door is not closed tightly.

Is the product leaning forward?

Adjust the elevation adjustment screw to

raise the front side slightly.

Were the shelves properly assembled?

Reassemble the shelves if needed.

Did you close the door with excessive force?

If you apply too much force or speed

when closing the door, it may remain

that you do not push the door too hard.

product door.

Did you open the door right after you closed it?

If you try to open the product door within 1

minute after you closed it, you may have

the product. Open the product door again in a few moments.

There is condensation inside the product or on the bottom of the vegetable drawer cover.

Did you store hot food without

inside the fridge or freezer.

Did you leave the product door open?

Although the condensation will disappear

when you close the product door, you can wipe it with a dry rag.

Do you open and close the product door too often?

Condensation can form due to the

temperature difference from the outside. Wipe out the dampness with a dry rag.

Did you put wet food inside without sealing?

Store food in a covered or sealed

container.

Frosts has formed in the freezer.

Did you close the product door tightly?

Check if the object inside the product is

blocking the door and make sure that the door is tightly closed.

Did you store hot food without

inside the fridge or freezer.

Is the air entry or exit of the freezer blocked?

Make sure that air entry or exit is not

blocked so that the air can circulate inside.

Maintain an appropriate space between

items.

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Symptoms Reason Solution

Frost or condensation has formed inside or outside the product.

Did you open and close the product door too often or is the product door improperly closed?

Frosts or condensation can form if the

outside air penetrates inside the product.

Is the installation area humid?

Condensation can appear on the exterior

of the product if the installation area is too humid or on the humid day such as the rainy day. Wipe out the moisture with a dry rag.

The product is noisy and generates abnormal sounds.

Is the product installed on a weak

Does the product rear touch the wall?

Adjust the installation position to make

enough space around the product. (10 cm)

Are objects scattered behind the product?

Remove the scattered objects from

behind the product.

Is there an object on top of the product?

Remove the object on top of the product.

The side or front of the product is warm.

Did you touch the part with the heat releasing pipe installed?

The heat releasing pipe to prevent

condensation is installed on the front and side of the product. You may feel it particularly hot right after the product is installed or during the summer. You can be assured that this is not a problem and use the product normally.

There is the moisture around the product.

Is there water leakage around the product?

Check if the water has leaked from a sink

or another place.

Is there water on the bottom of the product?

Check if the water is from the thawed

frozen food or broken or dropped container.

Symptoms Reason Solution

Clicking

The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off.

Normal Operation

Rattling

Rattling noises may come from

items stored on top of or around the refrigerator.

Normal Operation

Refrigerator is not resting solidly

Floor is weak or uneven or leveling

legs need to be adjusted. See the Door Alignment section.

Refrigerator with linear compressor was jarred while running.

Normal Operation

Whooshing

Evaporator fan motor is circulating air through the refrigerator and freezer compartments.

Normal Operation

Air is being forced over the condenser by the condenser fan.

Normal Operation

Gurgling

cooling system

Normal Operation

Popping

Contraction and expansion of the inside walls due to changes in temperature.

Normal Operation

Vibrating

If the side or back of the refrigerator is touching a cabinet

vibrations may make an audible sound.

To eliminate the noise, make sure that the

sides and back cannot vibrate against any wall or cabinet.

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