LG GF-AD701SL User Manual

OWNER’S MANUAL

FRENCH DOOR
FRIDGE

Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.

www.lg.com

2

TABLE OF CONTENTS

TABLE OF CONTENTS

3 PRODUCT FEATURES

4

IMPORTANT SAFETY
INSTRUCTIONS

8 COMPONENTS

8 Fridge Exterior
9 Fridge Interior

10 INSTALLATION

10 Installation Overview
11 Unpacking Your Fridge
11 Choosing the Proper Location
11 - Flooring
12 - Ambient Temperature
12 - Measuring the Clearances
12 Removing/Refitting the Fridge Door

Handles

13 Removing/Refitting the Freezer Drawer

Handle

13 Removing/Refitting the Doors and

Drawers
14 - Removing the Left Fridge Door
15 - Removing the Right Fridge Door
16 - Refitting the Right Fridge Door
17 - Refitting the Left Fridge Door
18 - Removing the CustomChill™ Drawer
19 - Refitting the CustomChill™ Drawer
20 - Removing the Freezer Drawer
22 - Refitting the Freezer Drawer
23 Connecting the Water Line
23 - Before You Begin
23 - Water Pressure
23 Turning On the Power
24 Leveling and Door Alignment
24 - Leveling
24 - Door Alignment

25 HOW TO USE

25 Before Use
26 Control Panel
26 - Control Panel Features
28 In-Door Ice Bin
28 - Removing the In-Door Ice Bin
28 - Refitting the In-Door Ice Bin
29 Automatic Icemaker
29

- Turning the Automatic Icemaker On or Off
30 - When You Should Turn the Icemaker Off
30 - Normal Sounds You May Hear
30 - Preparing for Vacation
31 Ice and Water Dispenser
31 - Dispenser
31 - Using the Dispenser
31 - Locking the Dispenser
31 - Cleaning the Dispenser Stand
32 Storing Food
32 - Food Preservation Location
33 - Food Storage Tips
33 - Storing Frozen Food
34 Humidity Controlled Crisper
34 Extra Space
35

Removing and Refitting the Storage Bins

36

Door-In-Door
37 CustomChill™ Drawer
38 Adjusting the Fridge Shelves

39 MAINTENANCE

39 Cleaning
40 Replacing the Pure N Fresh Filter
40 Replacing the Water Filter

41 SMART DIAGNOSIS™

41 Using Smart Diagnosis™

42 TROUBLESHOOTING

• This product must only be used with a 240v 50Hz mains supply.

3

PRODUCT FEATURES

PRODUCT FEATURES

* Depending on the model, some of the following functions may not be available.

FILTERED WATER AND ICE DISPENSER

The water dispenser dispenses the plumbed, chilled water.
The ice dispenser dispenses cubed and crushed ice.

DOOR ALARM

The Door Alarm function sounds if a fridge door or freezer drawer remains
open. If a fridge door or freezer drawer is left open for more than 60
seconds, a warning alarm sounds at 30 second intervals

HUMIDITY CONTROLLED CRISPER

The Humidity Controlled Crisper is designed to help keep your fruits and
vegetables fresh and crisp.

CUSTOMCHILL™ DRAWER

The CustomChill™ Drawer provides storage space with a variable
temperature control that keeps the compartment either colder or warmer
than the rest of the fridge. Use it to store meat and seafood, cold drinks,
deli snacks, or chilled wine.

EXPRESS FREEZE

The freezer section is maintained at the coldest temperature for a 24-hour
period before automatically resuming normal operation. The freezer display
temperature will not change when Express Freeze is engaged. It will also
enhance ice production whilst it is on.

4

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

This guide contains many important safety messages. Always

read and obey

all safety messages.

WARNING

Death or serious injury can occur if you do not follow instructions.

CAUTION

Indicates an imminently hazardous situation which, if not avoided, may result
in minor or moderate injury, or product damage.

WARNING

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following:

Power

NEVER unplug your fridge by pulling on the power cord. Always grip the plug firmly and pull it straight

y

out from the outlet.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a

y

similarly qualified person in order to avoid a hazard. Do not use a cord that shows cracks or abrasion
damage along its length or at either the plug or connector end.

Do not use an uncertified power outlet.

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Unplug the power plug immediately in the event of a blackout or thunderstorm.

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Plug in the power plug with the power cord facing downward.

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Installation

If unsure of any procedure, contact an authorized service center before you install or relocate the

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fridge.
When moving your fridge away from the wall, be careful not to roll over or damage the power cord.

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Prior to use, ensure that you are connecting this product to a dedicated, grounded electrical outlet

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rated for use with this product (240V, 50Hz, AC only). It is the user’s responsibility to replace a
standard 2-prong wall outlet with a standard 3-prong wall outlet.

Do not install the fridge where there may be a danger of the unit falling.

y

During Use.

DO NOT allow children to climb, stand, or hang on the fridge doors or on the shelves in the fridge.

y

They could damage the fridge and seriously injure themselves.
Do not hang on to or place heavy objects on the fridge’s dispenser.

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Do not place heavy or dangerous objects (bottles with liquid) on the fridge.

y

Do not put live animals inside the fridge.

y

Do not allow children to climb into the product when it is in use.

y

In the event of a gas leak (propane/LPG), ensure adequate ventilation and contact an authorized service

y

center before resuming use. Do not touch or disassemble the electric outlet of the fridge.
In the event of a refrigerant leak, move flammable objects away from the fridge. Ensure adequate

y

ventilation and contact an authorized service center.
Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the fridge or

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store them inside the fridge. Do not place the fridge in the vicinity of flammable gas.

This is the safety alert symbol. It alerts you to safety messages that inform you of
hazards that can cause serious injury and death, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:

5

IMPORTANT SAFETY INSTRUCTIONS

This product is not to be used for special purposes such as the storage of medicine or test materials or

y

for use on ships, etc.
Unplug the power plug before cleaning or repairing the fridge.

y

If the internal lighting is LED type, and becomes defective, it must only be replaced by an authorised

y

service provider.
Do not modify or extend the power cord.

y

Do not use a dryer to dry the interior. Do not light a candle to remove interior odors.

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For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked

y

by a qualified electrician to make sure the outlet is properly grounded.
Do not use an outlet that can be turned off with a switch. Do not use an extension cord. It is the user’s

y

responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

y

Do not use an extension cord or a multi outlet power board when connecting the power cord to the

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mains supply.
Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke

y

coming from the appliance.
Turn the power off if water or dust penetrates into the fridge. Call a service agent.

y

Do not disassemble or modify the fridge.

y

Do not put hands, feet, or metal objects below or behind the fridge.

y

Do not operate the fridge or touch the power cord with wet hands.

y

In fridges with automatic icemakers, avoid contact with the moving parts of the ejector mechanism or

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with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice­making mechanism while the fridge is plugged in.

When dispensing ice from the dispenser, do not use crystal ceramics.

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Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your fridge

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is in operation.
Do not put glass containers, glass bottles or carbonated beverages in the freezer.

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This appliance is not intended for use by persons (including children) with reduced physical, sensory or

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mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.

Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health issue.

y

If you are throwing away your old fridge, make sure the CFC refrigerant is removed for proper disposal

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by a qualified servicer. If you release CFC refrigerant, you may be fined or imprisoned in accordance
with the relevant environmental law.

Junked or abandoned fridges are dangerous, even if they are sitting for only a few days. When

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disposing of the fridge, remove the packing materials from the door or take off the doors but leave the
shelves in place so that children may not easily climb inside.

If connected to a circuit protected by fuses, use time delay fuse.

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Do Not store or install the fridge outdoors or anywhere that is directly or indirectly exposed to

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weathering conditions.

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following:

6

IMPORTANT SAFETY INSTRUCTIONS

CAUTION

Installation

The fridge must be properly installed in accordance with the Installer Instructions that were attached

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to the front of the fridge.
Be careful when you unpack and install the fridge. Immediately dispose of plastic and other packing

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materials out of reach of children.
The appliance must be positioned for easy access to a power source.

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Do not store or install the fridge outdoors or anywhere that is directly or indirectly exposed to

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weathering conditions. It should not be used for mobile applications.

During use.

Close the door carefully when children are around.

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Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily

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small. Be careful closing doors when children are nearby.
If you store food improperly, be aware that it may fall and cause injury.

y

Do not use aerosols near the fridge.

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Do not store articles on the top of the appliance.

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Maintenance

Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.

y

Wipe foreign objects (such as dust and water) off the prongs of the power plug and contact areas

y

regularly.
Do not store, disassemble or repair the fridge by yourself.

y

Remove any dust or foreign matter from the power plug pins.

y

Do not use a wet or damp cloth when cleaning the plug.

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If the fridge is disconnected from the power supply, you should wait for at least five minutes before

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plugging it back in.
If you notice a chemical or burning plastic smell or see smoke, unplug the fridge immediately and

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contact your LG Electronics Service Center.

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following:

7

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following:

SAVE THESE INSTRUCTIONS

This appliance contains a small amount of isobutane refrigerant (R600a), natural gas with high
environmental compatibility, but it is also combustible. When transporting and installing the
appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected,
avoid any naked flames or potential sources of ignition and air the room in which the appliance is
standing for several minutes.

In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit
occurs, the size of the room in which the appliance may be sited depends on the amount of
refrigerant used. The room must be 1m

2

in size for every 8g of R600a refrigerant inside the
appliance. The amount of refrigerant in your particular appliance is shown on the identification
plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.

WARNING

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

y

Do not use mechanical devices or other means to accelerate the defrosting process, other than those

y

recommended by the manufacturer.
Do not damage the refrigerant circuit.

y

Do not use electrical appliances inside the food storage compartments of the appliance, unless they

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are of the type recommended by the manufacturer.
The refrigerant and insulation blowing gas used in the appliance require special disposal procedures.

y

When disposal, please consult with service agent or a similarly qualified person.

8

COMPONENTS

COMPONENTS

Use this page to become more familiar with the parts and features of your fridge.
*The appearance and specifications of the actual product may differ depending on the model.

Fridge Exterior

Filtered Water and
Ice Dispenser

Dispenses purified water and ice.

LED Display

Displays the fridge and freezer
temperature, the water filter
condition and the dispenser status.

Control Panel

Sets the fridge and freezer
temperatures, the water filter
condition and the dispenser mode.

Fridge

Preserves food.

Freezer

Preserves frozen food.

Ez Handle

Easily opens the freezer door
by levering upward.

LED Light

LED lights up when
the freezer door is
opened.

CustomChill™
Drawer

Button

(Opens only the Door
in Door compartment)

Handle

Opens and closes
the door.

9

COMPONENTS

Fridge Interior

Door-In-Door Case

A convenient storage area for
frequently-used items that require
easy access.

Adjustable Fridge Shelf

The shelves in your fridge are adjustable
to meet your individual storage needs.

Cheese & Butter Bin

Cheese & butter and
Condiment bins, that
are specially designed
for these items, making
spreading butter and
slicing cheese easier.

Condiment Bin

Pullout Drawer

Used for extra storage
within the freezer
compartment.

Extra Space

You can store small items,
or defrost an item.

Indoor Ice Bin

Ice cubes are
automatically produced.

Crisper

Helps vegetables and
fruits to stay crisp.

CustomChill™ Drawer

Variable temperature storage
that can be set either colder
or warmer than the rest of
the fridge. The CustomChill™
drawer is not intended for long­term frozen storage.

Durabase® and Durabase® Divider

The Durabase is a storage space
recommended for the preservation of large
food items. The Durabase Divider is used
to organize the Durabase area into sections.
It can be adjusted from side to side to
accommodate items of different sizes.

LED interior lamps

The interior lamps light up
the inside of the fridge.

10

INSTALLATION

INSTALLATION

Installation Overview

Please read the following installation instructions first after purchasing this product or transporting
it to another location.

1 Unpacking your

fridge

2 Choosing the proper

location

3 Disassembling/Refitting

4 Connecting the water

supply and water line

5 Leveling and Door

Alignment

NOTE

Connect to potable water supply only.

11

INSTALLATION

Choosing the Proper Location

Select a place where a water supply can

y

be easily connected for the automatic
icemaker.

Unpacking Your Fridge

WARNING

Use two or more people to move and

y

install the fridge. Failure to do so can
result in back or other injury.

Your fridge is heavy. When moving the

y

fridge for cleaning or service, be sure to
protect the floor. Always pull the fridge
straight out when moving it. Do not
wiggle or walk the fridge when trying to
move it, as floor damage could occur.

Keep flammable materials and vapors,

y

such as gasoline, away from the fridge.
Failure to do so can result in fire,
explosion, or death.

Remove tape and any temporary labels from your
fridge before using. Do not remove any warning­type labels, the model and serial number label, or
the bar coded labels on the side of the unit.

To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue residue
can also be easily removed by rubbing a small
amount of liquid dish soap over the adhesive with
your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your fridge.

Fridge shelves are installed in the shipping
position. Please reinstall shelves according to
your individual storage needs.

The fridge should always be plugged

y

into its own individual properly grounded
electrical outlet rated for 240 Volts, 50 Hz,
AC only, and fused at 15 or 20 amperes.
This provides the best performance
and also prevents overloading house
wiring circuits which could cause a fire
hazard from overheated wires. It is
recommended that a separate circuit
serving only this appliance be provided.

WARNING

To reduce the risk of electric shock, do not
install the fridge in a wet or damp area.

NOTE

The water pressure must be 20~120
psi or 138~827 kPa or 1.4~8.4 kgf/cm²
on models without a water filter and
40~120 psi or 276~827 kPa or 2.8~8.4
kgf/cm² on models with a water filter.

Flooring

To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed
floor. If required, adjust the leveling legs to
compensate for unevenness of the floor. The
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. (See Leveling and Door
AlIgnment.)

NOTE

Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure
is not recommended.

12

INSTALLATION

Ambient Temperature

Install this appliance in an area where the
temperature is between 13°C and 43°C. If the
temperature around the appliance is too low or
high, cooling ability may be adversely affected.

Measuring the Clearances

Too small of a distance from adjacent items
may result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 60cm in front of the fridge to
open the doors, and no less than 5cm between
the back of the fridge and the wall.

5cm

60cm

Removing/Refitting the
Fridge Door Handles

Removing the Handles

1

Loosen the set screws with a 3/32 in.
Allen wrench and remove the handle.

2

Loosen the mounting fasteners that
connect to the fridge door and handle

using a

1

/4 in. Allen wrench, and remove

the mounting fasteners.

Refitting the Handles

1

Assemble the mounting fasteners at
both ends of the handle using a

1

/4 in.

Allen wrench.

2

Place the handle on the door by fitting
the handle footprints over the mounting

fasteners and tightening the set screws
with a 3/32 in. Allen wrench.

NOTE

When it is necessary to move the fridge
through a narrow opening, removing the
doors is the recommended procedure.
If it is necessary to remove the handles,
follow the directions below.

13

INSTALLATION

WARNING

If your entrance door is too narrow for

y

the fridge to pass through, remove the
fridge doors and move the fridge sideways
through the doorway.

Use two or more people to remove and

y

install the fridge doors. Failure to do so can
result in back or other injury.

Disconnect the electrical supply to the

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fridge before installing. Failure to do so
could result in serious injury or death.

Do not put hands, feet or other objects

y

into the air vents or bottom of the fridge.
You may be injured or receive an electrical
shock.

Be careful when handling the hinge and

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stopper, to avoid injury.
Remove food and bins before detaching the

y

doors and drawers.

Removing/Refitting the Doors
and Drawers. (Disconnect the
mains power before removing
any doors and drawers)

When it is necessary to move the fridge
through a narrow opening, removing the doors
is the recommended procedure.

WARNING

When removing or refitting handles

Hold the handle securely when removing

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and refitting.
Do not swing the handle or allow children

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to play with them, or use them for any
other purpose.

Always follow the above instructions when

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removing or refitting the handles.
Make sure that there is not a gap between

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the door and handle after refitting the
handle.

Removing/Refitting the
Freezer Drawer Handle

Removing the Handle

1

Loosen the set screws located on the
lower side of the handle with a

1

/8 in. Allen

wrench and remove the handle.

2

Loosen the mounting fasteners that
connect to the

freezer drawer
and handle
using a

1

/4 in.
Allen wrench,
and remove
the mounting
fasteners.

Refitting the Handle

1

Assemble the mounting fasteners at
both ends of the handle using a

1

/4 in. Allen

wrench.

2

Place the handle on the door by fitting
the handle

footprints over
the mounting
fasteners and
tightening the
set screws
with a 1/8 in.
Allen wrench.

14

INSTALLATION

Removing the Left Fridge Door (turn
off the water supply to the Fridge
before commencing)

1

The water supply is connected to the
upper right part of the rear surface of the

fridge. Remove the ring in the joint area.
Hold the water supply connection and
gently push the Collet inward to detach the
water supply line as shown in

.

NOTE

Detachment of the water supply line is
applicable only when detaching the left
fridge door.

Collet

2

Remove the screw from the hinge
cover at the top of the fridge. Lift the hook

(not visible), located at the bottom of the
front side of the cover

with a flat-head

screwdriver.

3

Remove the cover and pull out the tube .
Disconnect all wire harnesses

.

4

Rotate the hinge lever counterclockwise

. Lift the top hinge free of the hinge

lever latch.

CAUTION

When lifting the hinge free of the latch, be
careful that the door does not fall forward.

Hinge Lever Latch

5

Lift the door from the middle hinge pin and
remove the door.

CAUTION

Place the door, inside facing up, on a
non-scratching surface. It is advisable
to carry out the removal and refitting
process with 2 people.

15

INSTALLATION

Removing the Right Fridge Door

1

Remove the top hinge cover screw .
Lift the hook (not visible), located at the

bottom of the front side of the cover

,

with a flat-head screwdriver.

2

Detach the wire harness .

CAUTION

When lifting the hinge free of the hinge
lever latch, be careful that the door
does not fall forward.

Hinge Lever Latch

3

Rotate the hinge lever clockwise.
Lift the top hinge

free of the hinge

lever latch.

4

Lift the door from the middle hinge pin and
remove the door.

CAUTION

Place the door, inside facing up, on a
non-scratching surface.

16

INSTALLATION

Install the right-side door first.

1

Make sure that the plastic sleeve is
inserted in the bottom of the door. Lower

the door onto the middle hinge pin as
shown in the figure.

2

Fit the hinge over the hinge lever latch
and slot it into place. Rotate the lever

counterclockwise to secure the hinge.

Refitting the Right Fridge Door

Hinge Lever Latch

4

Make sure that the door-switch located
inside the cover is tightly connected.

Position the cover in its place. Insert and
tighten the cover screw

.

3

Connect the wire harness .

17

INSTALLATION

Install the left fridge door after the right door is
installed.

1

Make sure that the plastic sleeve is
inserted in the bottom of the door. Install

the fridge door onto the middle hinge.

2

Fit the hinge over the hinge lever latch
and slot it into place. Rotate the lever

clockwise

and fasten the hinge.

Refitting the Left Fridge Door

3

Connect all the wire harnesses.

Hinge Lever Latch

4

Push the water supply tube into the hole
on the top case and pull it through the

backplate.

5

Hold the water supply connection and
gently push in the collet to connect the

water supply line as shown in

. Insert

the tube at least

5

/8 inch (15 mm) into the

connector.

6

Make sure that the door-switch located
inside the cover is tightly connected. Place

the cover

in its position and tighten the

cover screw .

Collet

18

INSTALLATION

NOTE

1) Gently insert the tube until only one
line shows on the tube.

(Correct)

(Incorrect)

2) Pull the tube to make sure that the
tube is tightly fastened and then insert
the locking clip under the Collet.

Collet

Tube

Insert Line

Removing the CustomChill™ Drawer

1

Pull the drawer open to full extension.
Remove the basket by lifting the basket

from the rail system.

2

Disconnect the wire harness connection
at the end of the right rail by pressing on

the tabs on either side. It may help to use
a small, flat-blade screwdriver to apply
pressure to the ends of the tabs on either
side.

NOTE

Before removing the CustomChill™
drawer, it must be disconnected from
the temperature control.

3

Remove the screws on both the left and
right rails.

19

INSTALLATION

4

Grasp the drawer on each side and pull it up
to separate it from the rails.

5

Using both hands, slide the two rails in
simultaneously.

CAUTION

Do not hold the handle when removing
or replacing the drawer. The handle may
come off and it could cause personal
injury.

Refitting the CustomChill™ Drawer

1

Use both hands to pull out the rails
simultaneously until they are both fully

extended.

2

Grasp the drawer on each side and hook
the door supports

1

into the rail tabs 2

located on both sides.

3

Lower the door into its final position and
tighten the screws located on both sides.

2

1

20

INSTALLATION

1

Pull the freezer drawer open to full extension.

2

Remove the top pullout drawer by first pulling
the drawer open to full extension.

On the left rail, use a flat blade screwdriver to
push in on the tab to release the drawer from
the rail, as shown below. Once the left side is
loose, push the tab on the right side with your
finger to release the drawer. Lift the front of
the drawer up, then pull it straight out.

CAUTION

Use two or more people to remove and

y

install the freezer drawer. Failure to do so
can result in back or other injury.

Do not hold the handle when removing

y

or replacing the drawer. The handle may
come off, causing personal injury.

Be careful of sharp hinges on both sides

y

of the drawer.
When you lay the drawer down, be

y

careful not to damage the floor.
Do not sit or stand on the freezer drawer.

y

To prevent accidents, keep children and

y

pets away from the drawer. Do not leave
the drawer open.

Removing the Freezer Drawer

5

Pull the drawer open to full extension.
Lower the basket onto the rail system.

4

Reconnect the wire harness to the
connection at the end of the right rail by

aligning the two ends and pushing them
together until you hear a click. The tabs
should snap back into place. Tug gently to
make sure the connection is secure.

NOTE

If you do not reconnect the wire
harness securely, the CustomChill™
drawer will not work properly.

21

INSTALLATION

3

Remove the middle drawer by pulling the
drawer out to full extension. Lift the front

of the drawer up, then pull it straight out.

4

Remove the Durabase by opening the
freezer drawer to full extension and lifting

the basket off of the rail assembly.

5

Remove the screws from the rails at both
ends.

6

With both hands, grip both sides of the
drawer and pull it up to remove it from the

rails.

7

With both hands, hold each rail and push
them in simultaneously.

CAUTION

Do not hold the handle when removing
or replacing the drawer. The handle may
come off and it could cause personal
injury.

22

INSTALLATION

3

Lower the door into final position and
tighten the screws located on both sides.

4

Insert the the top pullout drawer into the
frame, and push the drawer back into place

until you hear a click.

5

Slightly tilt up the front of the middle
drawer, insert the drawer into the frame,

and push it back into place.

6

Insert the lower basket in the rail
assembly.

Refitting the Freezer Drawer

1

With both hands, pull out each rail
simultaneously until both rails are fully

extended.

2

Grasp the drawer on each side and hook the
drawer supports into the rail tabs located on

both sides.

CAUTION

Do not hold the handle when removing
or replacing the drawer. The handle
may come off and it could cause
personal injury.

23

INSTALLATION

CAUTION

Wear eye protection during installation
to prevent injury.

Connecting the Water Line

Before You Begin

This water line installation is not covered by
the fridge warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.

If you are not confident or unsure about
connecting to a water supply, then a Licensed
plumber should be called. This cost is not covered
by the manufacturer.
Water hammer (water banging in the pipes) in
house plumbing can cause damage to fridge parts
and can lead to water leakage or flooding. Call a
qualified plumber to correct water hammer before
installing the water supply line to the fridge.

If you use your fridge before connecting the
water line, make sure the icemaker power
switch is in the OFF (O) position.

Water Pressure

The water pressure must be 20~120 psi or
138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or 276~827
kPa or 2.8~8.4 kgf/cm² on models with a water
filter.

If a reverse osmosis water filtration system is
connected to your cold water supply, this water
line installation is not covered by the fridge
warranty. Follow the instructions carefully to
minimize the risk of expensive water damage.

If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 to 60 psi (276~414 kPa or

2.8~4.2 kgf/cm², less than 3.0~5.0 sec. to fill a
cup with a 200ml capacity).

If the water pressure from the reverse osmosis
system is less than 20 psi or 138 kPa or 1.4 kgf/
cm² (takes more than 5.0 sec to fill a cup with a
200ml capacity):

Check to see if the sediment filter in the

y

reverse osmosis system is blocked. Replace
the filter if necessary.

Allow the storage tank on the reverse

y

osmosis system to refill after heavy usage.
If the issue concerning water pressure from

y

reverse osmosis remains, call a licensed,
qualified plumber.

All installations must be in accordance with

y

local plumbing code requirements.

CAUTION

Do not install the icemaker tubing in
areas where temperatures fall below
freezing.

CAUTION

To prevent burns and product damage,
only connect the fridge water line to a
cold water supply.

Turning On The Power

Plug in the fridge.

CAUTION

Connect to a rated power outlet.

y

Have a certified electrician check

y

the wall outlet and wiring for proper
grounding.

Do not damage or cut off the ground

y

terminal of the power plug.
(Your plug type might be different
from the picture.)

24

INSTALLATION

Leveling and Door Alignment

Leveling

After installing, plug the fridge’s power cord
into a 3-prong grounded outlet and push the
fridge into the final position being careful not
to crush the power cord under the unit or its
wheels.

Your fridge has two front leveling legs—one on
the right and one on the left. Adjust the legs to
alter the tilt from front-to-back or side-to-side.
If your fridge seems unsteady, or you want the
doors to close more easily, adjust the fridge’s
tilt using the instructions below:

1

Turn the leveling leg to the left to raise that
side of the fridge or to the right to lower it.

It may take several turns of the leveling leg
to adjust the tilt of the fridge.

2

Open both doors again and check to make
sure that they close easily. If the doors do

not close easily, tilt the fridge slightly more
to the rear by turning both leveling legs to
the left. It may take several more turns,
and you should turn both leveling legs the
same amount.

NOTE

A flare nut spanner works best, but an
open-end spanner will suffice.
Do not over-tighten.

Door Alignment

The left fridge door has an adjustable nut, located
on the bottom hinge, to raise and lower the door
for proper alignment.

If the space between your doors is uneven, follow
the instructions below to align the doors:

Use the spanner (included with the Use & Care
Guide) to turn the nut in the door hinge to adjust
the height. To the right to raise or to the left to
lower the height.

The right fridge door does not have an adjustable
nut.

If the space between your doors is uneven, follow
the instructions below to align the right door:

1

With one hand, lift up both the inner and
outer door sections of the right door to raise

them at the middle hinge. (Opening the door
may make lifting it easier)

2

With the other hand, use pliers to insert the
snap ring on the middle hinge of the inner

door section as shown. Do not insert the ring
on the hinge of the outer door section.

3

Insert additional snap rings until the right door
is aligned. (Two snap rings are provided with

the unit.)

Outer

Door

Inner
Door

25

HOW TO USE

HOW TO USE

Before use

Clean the fridge.

Clean your fridge thoroughly and wipe off all dust that accumulated during shipping.

NOTE

Remove adhesive residue by wiping it off with your thumb or dish detergent.

CAUTION

Do not scratch the fridge with a sharp object or use a detergent that

y

contains alcohol, a flammable liquid or an abrasive when removing any tape
or adhesive from the fridge,.
Do not peel off the model or serial number label or the technical information

y

on the rear surface of the fridge.

Connect the power supply.

Check if the power supply is connected before use.
Read the “Turning On The Power” section. (Your plug type might be different from
the picture.)

CAUTION

Running the automatic icemaker before connecting it to the water
supply may cause the fridge to malfunction.

Turn off the icemaker if the fridge is not yet connected to the
water supply.

Turn off the automatic icemaker and then plug the power plug of the fridge into the
grounded electric outlet.

* This is applicable only to certain models.

CAUTION

Putting food in the fridge before it has cooled could cause the food to
spoil, or a bad odor could linger inside the fridge.

Wait for the fridge to cool.

Allow your fridge to run for at least two to three hours before putting food in it.
Check the flow of cold air in the freezer compartment to ensure proper cooling.

The fridge makes a loud noise after initial operation.

This is normal. The general noise levels will decrease as the temperature lowers.

Open fridge doors and freezer drawers to ventilate the interior.

The inside of the fridge may smell like plastic at first. Remove any adhesive tape
from inside the fridge and open the fridge doors and the freezer drawers for one to
two hours before turning on.

26

HOW TO USE

NOTE

The displayed temperature is the target
temperature, and not the actual temperature
of the fridge. The actual fridge temperature
depends on the food inside the fridge.

Control Panel

* Depending on the model, some of the following functions may not be available.

Control Panel Features

LED Display
Indicator

Control
Button

Ice Type

Press the Ice Type button to choose either cubed
or crushed ice. The cubed or crushed ice icon will
illuminate.

Fridge Temperature

Indicates the target temperature of the fridge
compartment in Celsius (°C).

Freezer Temperature

Indicates the target temperature of the freezer
compartment in Celsius (°C).

Pure N Fresh

The Pure N Fresh helps remove odors from the
fridge. The Pure N Fresh has two settings, Auto
and Power(PWR). In Auto mode, the Pure N Fresh
will cycle on and off in increments of ten minutes
on and one hundred ten minutes off. If set to the
Power(PWR) mode, the Pure N Fresh will stay on
continuously for four hours, cycling on and off in
increments of ten minutes on and five minutes
off. After four hours, the Pure N Fresh will switch
back to Auto mode.

Press the Pure N Fresh button once for

y

Power(PWR) mode.

Press the Pure N Fresh button again to

y

switch back to Auto mode.

[

]

( On some

models)

27

HOW TO USE

Change Filter

When the Change Filter icon turns on, the air filter
needs to be replaced. After replacing the air filter,
press and hold the Pure N Fresh button for three
seconds to turn the icon light off. Change the air
filter approximately every 6 months.

Control Panel Features (continued)

Express Freeze

This function increases both ice making and
freezing capabilities.

When you touch the

y

Express Freeze

button,
the graphic will illuminate in the display and
will continue for 24 hours. The function will
automatically shut off after 24 hours.

You can stop this function manually by touching

y

the button one more time.

Light

When you press the Light button, the dispenser
light will turn on and the indicator will appear on
the LED display.

Change Water Filter

When the water filter indicator turns on, it is
recommended to change the water filter. After
changing the water filter, press and hold the
Change Filter button for three seconds to turn the
indicator light off. You should change the water
filter approximately every six months or when the
water quality or the flow is reduced. To clear the
water filter indicator, touch the LIGHT / WATER
FILTER button for 3 seconds whilst the display
panel is illuminated.

Door Alarm

When power is connected to the fridge, the

y

door alarm is initially set to ON. When you press
the

Alarm

button, the display will change to OFF

and the

Door Alarm

function will deactivate.

When either the fridge or the freezer door is left

y

open for more than 60 seconds, the alarm tone
will sound to let you know that the door is open.

When you close the door, the door alarm will

y

stop.

Lock

The Lock function disables every other button
on the display panel. it does not lock or stop
the water or ice dispenser functions.

When power is initially connected to the

y

fridge, the

Lock

function is off.

If you want to activate the

y

Lock

function to

lock other buttons, press and hold the

Lock

button for three seconds or more. The

Lock

icon will display and the

Lock

function is now

enabled.
To disable the

y

Lock

function, press and hold

the

Lock

button for approximately three

seconds.

Power Saving Mode

When the fridge is in the

y

Power Saving Mode

,
the display will remain off until a door is
opened or a button is pressed. Once on,
the display will remain on for 20 seconds.
To change any settings, the display must be
illuminated before it will respond. Pressing a
button is required to re activate the display
before making setting changes.

[

]

( On some

models)

CAUTION

Display Mode (For Store Use Only)

The Display Mode disables all cooling in
the fridge and freezer sections to conserve
energy while on display in a retail store. When
activated, OFF will display on the control panel
and the display will remain on for 20 seconds.

To deactivate / activate:

With either fridge door opened, press and hold
the Fridge and press Express Freeze button
3times. The control panel will beep and the
temperature settings will display to confirm
that Display Mode is deactivated. Use the
same procedure to activate the Display Mode.

28

HOW TO USE

Ice-detecting
sensor

CAUTION

When handling the ice bin,
keep hands away from the
icemaker tray area to avoid
personal injury.

In-Door Ice Bin

* Depending on the model, some of the

following functions may not be available.

Removing the In-Door Ice Bin

1

Gently pull the handle to open the ice

compartment.

2

To remove the in-door ice bin, grip the

front handle, slightly lift the lower part,
and slowly pull out the bin as shown.

Refitting the In-Door Ice Bin

1

Carefully insert the in-door ice bin while
slightly slanting it to avoid contact with the

icemaker.

2

Avoid touching the ice-detecting sensor
when replacing the ice bin. See the label

on the ice compartment door for details.

CAUTION

Keep hands and tools out of the ice

y

compartment door and dispenser chute.
Failure to do so may result in damage or
personal injury.

The icemaker will stop producing ice when

y

the in-door ice bin is full. If you need more
ice, empty the ice bin into the extra ice bin
in the freezer compartment. During use,
the ice can become uneven causing the
icemaker to misread the amount of ice
cubes and stop producing ice. Shaking the
ice bin to level the ice within it can reduce
this problem.

Storing cans or other items in the ice bin will

y

damage the icemaker.
Keep the ice compartment door closed

y

tightly. If the ice compartment door is not
closed tightly, the cold air in the ice bin
will freeze food in the fridge compartment.
This could also cause the icemaker to stop
producing ice.

If the O

y

N/OFF switch on the icemaker is set
to OFF for an extended period of time, the
ice compartment will gradually warm up to
the temperature of the fridge compartment.
To prevent ice cubes from melting and
leaking from the dispenser, ALWAYS empty
the ice bin when the icemaker is set to OFF
for more than a few hours.

29

HOW TO USE

Automatic Icemaker

* Depending on the model, some of the

following functions may not be available.

Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce
50~140 cubes in a 24-hour period, depending
on freezer compartment temperature, room
temperature, number of door openings and
other operating conditions.

It takes about 12 to 24 hours for a newly

y

installed fridge to begin making ice.
Wait 72 hours for full ice production to occur.

Ice making stops when the in-door ice bin

y

is full. When full, the in-door ice bin holds
approximately 6 to 8 glasses of ice.

The water pressure must be 20~120 psi or

y

138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or
276~827 kPa or 2.8~8.4 kgf/cm² on models
with a water filter to produce the normal
amount and size of ice cubes.

Foreign substances or frost on the ice-

y

detecting sensor can interrupt ice production.
Make sure the sensor area is clean at all times
for proper operation.

Ice-detecting

Sensor

Power
Switch

Icemaker

Turning the Automatic Icemaker
On or Off

To turn off the automatic icemaker, set the
icemaker switch to

OFF (O)

. To turn on the

automatic icemaker, set the switch to

ON (I)

.
It is recommended to turn the switch to the
OFF position when the fridge is not connected
to a water supply. It will also prevent
unnecessary noises.

WARNING

Personal Injury Hazard

DO NOT place fingers or hands on the
automatic ice making mechanism while the
fridge is plugged in.

1 hour later from
supplying water

Tilting

Water fills the ice tray.

60 minutes after water has been added

y

to the ice tray, the ice tray will sit slightly
tilted to help the cold air reach the ice.

The ice-detecting sensors will sense

y

when the ice is ready to be dumped
into the ice bin.

30

HOW TO USE

Automatic Icemaker
(continued)

The first ice and water dispensed may

y

include particles or odor from the water
supply line or the water tank.

Throw away the first few batches of ice.

y

This is also necessary if the fridge has not
been used for a long time.

Never store beverage cans or other items in

y

the ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
containers may burst.

If discolored ice is dispensed, check the

y

water filter and water supply. If the problem
continues, contact a qualified service
center. Do not use the ice or water until the
problem is corrected.

Keep children away from the dispenser.

y

Children may play with or damage the
controls.

The ice passage may become blocked with

y

frost if only crushed ice is used. Remove the
frost that accumulates by removing the ice
bin and clearing the passage with a rubber
spatula. Dispensing cubed ice can also help
prevent frost buildup.

Never use thin crystal glass or crockery to

y

collect ice. Such containers may chip or
break resulting in glass fragments in the ice.

Dispense ice into a glass before filling it

y

with water or other beverages. Splashing
may occur if ice is dispensed into a glass
that already contains liquid.

Never use a glass that is exceptionally

y

narrow or deep. Ice may jam in the ice
passage and fridge performance may be
affected.

Keep the glass at a proper distance from

y

the ice outlet. A glass held too close to the
outlet may prevent ice from dispensing.

To avoid personal injury, keep hands out of

y

the ice door and passage.
Never remove the dispenser cover.

y

If ice or water dispenses unexpectedly, turn

y

off the water supply and contact a qualified
service center.

CAUTION

When You Should Turn the
Icemaker Off

When the water supply will be shut off

y

for several hours.
When the ice bin is removed for more

y

than one or two minutes.
When the fridge will not be used for

y

several days.

Normal Sounds You May Hear

The icemaker water valve will buzz as

y

the icemaker fills with water. If the
power switch is in the ON (I) position,
it will buzz even if it has not yet been
connected to water. To stop the buzzing,
move the power switch to OFF (O).

You will hear the sound of cubes

y

dropping into the bin and water running
in the pipes as the icemaker refills.

Preparing for Vacation

Set the icemaker power switch to OFF (O) and
shut off the water supply to the fridge.

If the ambient temperature is expected to drop
below freezing, have a qualified technician
drain the water supply system to prevent
serious property damage due to flooding
caused by ruptured water lines or connections.

NOTE

The ice bin should be emptied when the
icemaker on/off switch is turned to the

OFF

position.

NOTE

Keeping the power switch in the ON
(I) position before the water line is
connected can damage the icemaker.

NOTE

The ice bin should be emptied anytime
the icemaker on/off switch is turned to
the OFF (O) position.

31

HOW TO USE

Ice and Water Dispenser

* Depending on the model, some of the

following functions may not be available.

CAUTION

Keep children away from the dispenser
to prevent children playing with or
damaging the controls.

Dispenser

Ice switch

Stand

Water switch

Using the Dispenser

To dispense

y

cold water

, push on the

water switch with a glass.
To dispense

y

ice

, push on the ice switch

with a glass.

NOTE

If discolored ice is dispensed, check

y

the water filter and water supply. If the
problem continues, contact a qualified
service center. Do not use the ice or
water until the problem is corrected.

The dispenser will not operate when

y

either of the fridge doors are open.
If dispensing water or ice into a container

y

with a small opening, place it as close to
the dispenser as possible.

Some dripping may occur after

y

dispensing. Hold your cup beneath
the dispenser for a few seconds after
dispensing to catch all of the drops.

Incorrect Way Correct Way

Water

Ice

CAUTION

Throw away the first few batches of ice
(about 24 cubes). This is also necessary
if the fridge has not been used for a
long time.

Cleaning the Dispenser Stand

1

Grip the stand with both hands and pull it
out.

2

Wipe out dirty areas with a clean cloth.

32

HOW TO USE

Storing Food

Food Preservation Location

Each compartment inside the fridge is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.

NOTE

If you are leaving home for a short period of time, like a short vacation, the fridge should be

y

left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the
freezer.

If you are leaving the fridge turned off for an extended period of time, remove all food and

y

unplug the power cord. Clean the interior, and leave the door open to prevent fungi from
growing in the fridge.

Adjustable fridge shelf

Adjustable shelves to meet
your individual storage needs.

CustomChill™ Drawer

Adjust the temperature to store
meat and seafood, cold drinks,
deli snacks, or chilled wine.

Door-in-Door

Recommended types of food
to store in the Door-In-Door
section are butter, margarine,
cream cheese, peanut butter,
ketchup, mustard, relish, etc.

Vegetable storage
(Crisper)

Preserves vegetables
and fruit.

Durabase

®

Largest storage space in
the freezer.

Extra Space

You can store small
items, or put an item to
defrost.

CAUTION

Do not store food with high moisture content towards the top of the fridge. The moisture could

y

come in direct contact with the cold air and freeze.
Wash food before storing it in the fridge. Vegetables and fruit should be washed, and food

y

packaging should be wiped down to prevent adjacent foods from being contaminated.
If the fridge is kept in a hot and humid place, frequent opening of the door or storing a lot of

y

vegetables in the fridge may cause condensation to form. Wipe off the condensation with a clean
cloth or a paper towel.

If the fridge door or freezer drawer is opened too often, warm air may penetrate the fridge and raise

y

its temperature. It can also increase the cost to run the appliance.
Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or

y

personal injury if items are removed with excessive force.
The temperature inside the Extra Space is slightly lower than in the shelf or door bin area.

y

33

HOW TO USE

Food Storage Tips

* The following tips may not be applicable

depending on the model.

Wrap or store food in the fridge in airtight and
moisture-proof material unless otherwise noted.
This prevents food odor and taste transfer
throughout the fridge. For dated products, check
date code to ensure freshness.

Food How to

Butter or
Margarine

Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.

Cheese

Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.

Milk Wipe milk cartons. For coldest

milk, place containers on
interior shelf.

Eggs Store in original carton on

interior shelf, not on door shelf.

Fruit Do not wash or hull the fruit

until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store
in a completely closed paper
bag on a fridge shelf.

Leafy
Vegetables

Remove store wrapping and
trim or tear off bruised and
discolored areas. Wash in cold
water and drain. Place in plastic
bag or plastic container and
store in crisper.

Vegetables
with skins
(carrots,
peppers)

Place in plastic bags or plastic
container and store in crisper.

Fish Store fresh fish and shellfish

in the freezer section if they
are not being consumed the
same day of purchase. It is
recommended to consume
fresh fish and shellfish the
same day purchased.

Leftovers

Cover leftovers with plastic wrap
or aluminum foil, or store in
plastic containers with tight lids.

Storing Frozen Food

Freezing

Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs. of food per
cubic foot of freezer space). Leave enough
space in the freezer for air to circulate around
packages. Be careful to leave enough room at
the front so the door can close tightly.

Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.

NOTE

Check a freezer guide or a reliable cookbook
for further information about preparing food
for freezing or food storage times.

NOTE

Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy. Never freeze or store sealed glass
bottles or beverage cans in the freezer as they
may explode.

34

HOW TO USE

Storing Frozen Food (continued)

Packaging

Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or
out. If it does, you could have food odor and
taste transfer throughout the fridge and could
also dry out frozen food.

Packaging recommendations:

Rigid plastic containers with tight-fitting

y

lids
Straight-sided canning/freezing jars

y

Heavy-duty aluminum foil

y

Plastic-coated paper

y

Non-permeable plastic wraps

y

Specified freezer-grade self-sealing plastic

y

bags

Follow package or container instructions for
proper freezing methods.

Do not use

Bread wrappers

y

Non-polyethylene plastic containers

y

Containers without tight lids

y

Wax paper or wax-coated freezer wrap

y

Thin, semi-permeable wrap

y

Extra Space

The Extra Space compartments are slightly
cooler than the shelf or door bin areas, so they
are a convenient place to store dairy snacks or
other small items you want to keep especially
cold. They are also a handy place to defrost
meat.
Open and close by pulling the handle.

Fruit Vegetable

FruitVegetable

Humidity Controlled Crisper

* Depending on the model, some of the

following functions may not be available.

The crispers provide fresher tasting fruit
and vegetables by letting you easily control
humidity inside the drawer.

You can control the amount of humidity in
the moisture-sealed crispers by adjusting the
control to any setting between

Vegetable

and

Fruit.

Vegetable

y

keeps moist air in the
crisper for best storage of fresh, leafy
vegetables.

Fruit

y

lets moist air out of the crisper for

best storage of fruit.

35

HOW TO USE

Removing and Refitting the
Storage Bins

Humidity Controlled Crisper

To remove, pull out the Crisper to full
extension, lift the front up, and pull straight
out.

To refit, slightly tilt up the front, insert the
drawer into the frame and push it back into
place.

To Remove the Glass

(Pantry drawer not shown for clarity)

Lift up the glass under the crisper cover, and
pull up and out.

Door Bins

The door bins are removable for easy cleaning
and adjustment.

1

To remove the bin, simply lift the bin up
and pull straight out.

2

To replace the bin, slide it in above the
desired support and push down until it

snaps into place.

NOTE

Some bins may vary in appearance and
will only fit in one location.

CAUTION

Do not apply excessive force while

y

removing or refitting the storage bins.
Do not use the dishwasher to clean

y

the storage bins and shelves.
Regularly remove and wash the

y

storage bins and shelves; they can
become easily contaminated by the
food.

36

HOW TO USE

1

To remove the Door-In-Door case, lift up
and pull out.

2

To replace the Door-In-Door case, line up
the tabs on the Door-In-Door Case with

the slots on the door and push the case
down until it snaps into place.

Door-In-Door Case

To open the Door-In-Door case, slightly push
the marked area to pop it open. The Door-In­Door Case is removable for easy cleaning and
adjustment.

Door-In-Door

Door-In-Door Compartment

To access the Door-in-Door compartment, gently
press the button on the right fridge door handle to
open the door.

It is not necessary to grip the
door handle when pressing
the button to open the Door­In-Door compartment.

If the handle is gripped when
the button is pressed you
may hear a clicking noise.
This is normal.

Door-In-Door Door Bins

The Door-In-Door inner and outer door bins are
removable for easy cleaning.

1

To remove the door bins, lift up and pull

out.

2

To replace the door bins, slide the door

bin in above the desired support and push
down until it snaps into place.

37

HOW TO USE

CustomChill™ Drawer

The CustomChill™ Drawer provides storage
space with a variable temperature control that
can be adjusted to keep the compartment
either slightly colder or warmer than the fridge.

Setting the Temperature

Press the Select/Lock button repeatedly to
toggle through the four temperature settings.
Store meat and seafood at -1°C, cold drinks at
1°C, deli snacks at 3°C, or chilled wine at 5°C.

Control Lock

The control panel can also be locked to prevent
the temperature from accidentally being
changed or tampered with by children. To
lock the panel, press and hold the Select/Lock
button for three seconds until the Lock icon
lights up. To unlock the panel, press and hold
the Select/Lock button until the Lock icon light
turns off.

Control Panel

NOTE

Do not store beverages at -1 deg
setting. They may freeze and explode.

38

HOW TO USE

Adjusting the Fridge Shelves

The shelves in your fridge are adjustable to
meet your individual storage needs. Your
model may have glass or wire shelves.

Adjusting the shelves to fit items of different
heights will make finding the exact item you
want easier. Doing so will also reduce the
amount of time the fridge door is open which
will save energy.

Removing the Shelf

Tilt up the front of the shelf and lift it straight
up. Pull the shelf out.

Refitting the Shelf

Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height. Then,
lower the front of the shelf so that the hooks
drop into the slots.

Using the Folding Shelf

You can store taller items, such as a gallon
container or bottles, by simply pushing the
front half of the shelf underneath the back half
of the shelf. Pull the front of the shelf toward
you to return to a full shelf.

CAUTION

Do not clean glass shelves with

y

warm water while they are cold.
Shelves may break if exposed to
sudden temperature changes or
impact.

Glass shelves are heavy. Use special

y

care when removing them.

CAUTION

Make sure that shelves are level from
one side to the other. Failure to do so
may result in the shelf falling or spilling
food.

39

MAINTENANCE

MAINTENANCE

Cleaning

Both the fridge and freezer sections defrost automatically; however, clean both sections

y

about once a month to prevent odors.
Wipe up spills immediately.

y

Always unplug the fridge before cleaning.

y

General Cleaning Tips

Unplug fridge or disconnect power.

y

Remove all removable parts, such as

y

shelves, crispers, etc.
Use a clean sponge or soft cloth and a

y

mild detergent in warm water. Do not
use abrasive or harsh cleaners.

Hand wash, rinse and dry all surfaces

y

thoroughly.

Exterior

Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto paste
wax). Apply wax with a clean, soft cloth.

For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.

Inside Walls (allow freezer to warm
up so the cloth will not stick)

To help remove odors, you can wash the inside
of the fridge with a mixture of baking soda
and warm water. Mix 2 tablespoons of baking
soda to 1 quart of water (26 g soda to 1 liter
water) Be sure the baking soda is completely
dissolved so it does not scratch the surfaces of
the fridge.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches, or
cleaners containing petroleum on plastic fridge
parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use glass
cleaners, abrasive cleansers, or flammable
fluids. These can scratch or damage the
material.

Condenser Coils

Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.

CAUTION

Do not use a rough cloth or sponge

y

when cleaning the interior and exterior
of the fridge.
Do not place your hand on the bottom

y

surface of the fridge when opening
and closing.

WARNING

Use non-flammable cleaner. Failure to do
so can result in fire, explosion, or death.

40

MAINTENANCE

2

Install a New Pure N Fresh Filter.

Place the new filter inside of the cover with
the side that says “Front” facing outward.
Then refit and turn the filter cover to the right
to secure it to the fridge wall.

After changing the filter, push and hold the

Pure N Fresh button for three seconds to
reset the filter sensor.

Replacing the Pure N Fresh Filter

It is recommended that you replace the Pure N
Fresh Filter:

Approximately every six months.

y

When the CHANGE FILTER light turns on.

y

1

Remove the Old Filter

Turn the filter cover to the left to detach
from the fridge wall. The filter is located
on the inside of the filter cover. Remove
the filter from the cover and replace it with
a new filter.

Replacing the Water Filter

It is recommended that you replace the water filter:

Approximately every six months.

y

When the water filter indicator turns on.

y

When the water dispenser output decreases.

y

When the ice cubes are smaller than normal.

y

3

Assemble the door bin. When a new filter
is inserted the water may appear to be

clouded. flush through at least 3 glasses of
water. Even though safe to
drink, the cloudiness will
eventually disappear once
all of the air in the filter has
been passed through.

1

Remove the old water filter.

Lift up and remove the lower door bin on the

Left hand fridge door. Swing the right end
of the water filter out of the compartment
and then grasp and rotate the filter
counterclockwise to remove it from the filter
head.

NOTE

Replacing the water filter could cause a
small amount of water to drain. Place a cup
under the filter head to catch any water.

NOTE

This fridge does not require a filter bypass
plug when the filter is not in place.

2

Replace with a new water filter.

Insert the new filter into the filter head and

rotate it clockwise until the arrow on the
new filter lines up with the arrow on the
filter head. Swing the filter back into the
compartment.

41

SMART DIAGNOSIS

3

Hold the mouthpiece

of your phone in front
of the speaker that is
located on the right
hinge of the fridge
door, when instructed
to do so by the call
center.

4

Press and hold

the Freezer button
for three seconds
while continuing
to hold your phone
to the speaker.

5

After you hear three beeps, release the

Freezer button.

6

Keep the phone in place until the tone

transmission has finished. This takes about
6 seconds, and the display will count down
the time. Once the countdown is over
and the tones have stopped, resume your
conversation with the specialist, who will then
be able to assist you in using the information
transmitted for analysis.

Should you experience any problems with your
fridge, it has the capability of transmitting data
via your telephone to the LG service center.
This allows you to speak directly to our trained
specialists. The specialist records the data
transmitted from your machine and uses it to
analyze the issue, providing a fast and effective
diagnosis.

If you experience problems with your fridge,
call to the LG service center. Only use the
Smart Diagnosis™ feature when instructed
to do so by the LG call center agent. The
transmission sounds that you will hear are
normal and sound similar to a fax machine.

Smart Diagnosis™ cannot be activated
unless your fridge is connected to power.
If your fridge is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.

Using Smart Diagnosis™

First, call to the LG service center. Only use
the Smart Diagnosis feature when instructed
to do so by the LG call center agent.

1

Lock the display. To lock the display,

press and hold the Lock button for three
seconds. (If the display has been locked
for over five minutes, you must deactivate
the lock and then reactivate it.)

2

Open the right fridge door.

SMART DIAGNOSIS

NOTE

For best results, do not move the phone

y

while the tones are being transmitted.
If the call center agent is not able to get

y

an accurate recording of the data, you
may be asked to try again.

NOTE

Call quality differences by region may

y

affect the function.
Use a land line rather than a cell phone

y

for better communication performance,
resulting in better service.

Bad call quality may result in poor data

y

transmission from your phone to the
machine, which could cause Smart
Diagnosis™ to malfunction.

42

TROUBLESHOOTING

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time
and money.

Problem Possible Causes Solutions

Fridge and
Freezer section
are not cooling.

The fridge control is set to OFF
(some models).

Turn the control ON. Refer to the Setting the
Controls section for proper temperature settings.

Fridge is in the defrost cycle. During the defrost cycle, the temperature of

each compartment may rise slightly. Wait 30
minutes and confirm the proper temperature
has been restored once the defrost cycle has
completed.

Fridge was recently installed. It may take up to 24 hours for each compartment

to reach the desired temperature.

Fridge was recently relocated. If the fridge was stored for a long period of

time or moved on its side, it is necessary for
the fridge to stand upright for 24 hours before
connecting it to power.

Cooling System
runs too much.

Fridge is replacing an older
model.

Modern fridges require more operating time
but use less energy due to more efficient
technology.

Fridge was recently plugged in
or power restored.

The fridge will take up to 24 hours to cool
completely.

Door opened often or a large
amount of food / hot food was
added.

Adding food and opening the door warms the
fridge, requiring the compressor to run longer in
order to cool the fridge back down. In order to
conserve energy, try to get everything you need
out of the fridge at once, keep food organized so
it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage
Guide.)

Doors are not closed
completely.

Check that food items are not obstructing the
door from closing then firmly push the doors
shut.

Fridge is installed in a hot
location.

The compressor will run longer under warm
conditions. At normal room temperatures (21°C)
expect your compressor to run about 40% to
80% of the time. Under warmer conditions,
expect it to run even more often. The fridge
should not be operated above 43°C.

Condenser / back cover is
clogged.

Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.

43

TROUBLESHOOTING

Problem Possible Causes Solutions

Fridge or Freezer
section is too
warm.

Fridge was recently installed. It may take up to 24 hours for each compartment

to reach the desired temperature.

Air vents are blocked. Rearrange items to allow air to flow throughout

the compartment. Refer to the Airflow diagram in
the Using Your Fridge section.

Doors are opened often or for
long periods of time.

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.

Unit is installed in a hot location. The fridge should not be operated in

temperatures above 43°C.

A large amount of food or
hot food was added to either
compartment.

Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
fridge will reduce this effect.

Doors not closed correctly. See the Doors will not close correctly or pop

open section in Troubleshooting.

Temperature control is not set
correctly.

If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

Defrost cycle has recently
completed.

During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.

44

TROUBLESHOOTING

Problem Possible Causes Solutions

Interior moisture
buildup.

Doors are opened often or for
long periods of time.

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To
lessen the effect, reduce the frequency and
duration of door openings.

Doors not closed correctly. See the Doors will not close correctly section in

the Troubleshooting section.

Weather is humid. Humid weather allows additional moisture

to enter the compartments when the doors
are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture
that can enter the compartments.

Defrost cycle recently
completed.

During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm that the proper temperature has been
restored once the defrost cycle has completed.

Food is not packaged correctly. Food stored uncovered or unwrapped, and damp

containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.

Food is freezing
in the fridge
compartment.

Food with high water content
was placed near an air vent.

Rearrange items with high water content away
from air vents.

Fridge temperature control is
set incorrectly.

If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

Fridge is installed in a cold
location.

When the fridge is operated in temperatures below
5°C, food can freeze in the fridge compartment.
The fridge should not be operated in temperatures
below 13°C.

Frost or ice
crystals form
on frozen food
(outside of
package).

Door is opened frequently or for
long periods of time.

When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.

Door is not closing properly. Refer to the Doors will not close correctly or pop

open section in the Troubleshooting section.

Fridge or Freezer
section is too
cold.

Incorrect temperature control
settings.

If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.

45

TROUBLESHOOTING

Problem Possible Causes Solutions

Frost or ice
crystals on frozen
food (inside of
sealed package).

Condensation from food with a
high water content has frozen
inside of the food package.

This is normal for food items with a high water
content.

Food has been left in the freezer
for a long period of time.

Do not store food items with high water content
in the freezer for a long period of time.

Icemaker is not
making enough
ice.

Demand exceeds ice storage
capacity.

The icemaker will produce approximately 70~182
cubes in a 24 hour period.

House water supply is not
connected, valve is not turned
on fully, or valve is clogged.

Connect the fridge to a cold water supply with
adequate pressure and turn the water shutoff
valve fully open.

If the problem persists, it may be necessary to
contact a plumber.

Water filter has been
exhausted.

It is recommended that you replace the water
filter:

Approximately every six months.•
When the water filter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•

Low house water supply
pressure.

The water pressure must be 20~120 psi or
138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or 276~827
kPa or 2.8~8.4 kgf/cm² on models with a water
filter.

If the problem persists, it may be necessary to
contact a plumber.

Reverse Osmosis filtration
system is used.

Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to Water Pressure section.)

Tubing connecting fridge to
house supply valve is kinked.

The tubing can kink when the fridge is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply
line and arrange it to prevent future kinks.

46

TROUBLESHOOTING

Problem Possible Causes Solutions

Icemaker is not
making enough
ice (continued).

Doors are opened often or for
long periods of time.

If the doors of the unit are opened often, ambient
air will warm the fridge which will prevent the unit
from maintaining the set temperature. Lowering
the fridge temperature can help, as well as not
opening the doors as frequently.

Doors are not closed
completely.

If the doors are not properly closed, ice
production will be affected. See the Doors will
not close completely or pop open section in Parts
& Features Troubleshooting for more information.

The temperature setting for the
freezer is too warm.

The recommended temperature for the freezer
compartment for normal ice production is -18°C. If
the freezer temperature is warmer, ice production
will be affected.

Dispensing water
slowly.

Water filter has been exhausted. It is recommended that you replace the water

filter:

Approximately every six months.•
When the water filter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•

Reverse osmosis filtration
system is used.

Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.

If the problem persists, it may be necessary to
contact a plumber.

Low house water supply
pressure.

The water pressure must be 20~120 psi or
138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or 276~827
kPa or 2.8~8.4 kgf/cm² on models with a water
filter.

If the problem persists, it may be necessary to
contact a plumber.

47

TROUBLESHOOTING

Problem Possible Causes Solutions

Not dispensing
ice.

Doors are not closed
completely.

Ice will not dispense if any of the fridge doors are
left open.

Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause

the cubes to stick together over time, which
will prevent them from properly dispensing.
Check the ice bin for ice cubes clumping/sticking
together. If they are, break up the ice cubes to
allow for proper operation.

The delivery chute is clogged
with frost or ice fragments.

Eliminate the frost or ice fragments by removing
the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.

The dispenser display is locked. Press and hold the Lock button for three seconds

to unlock the control panel and dispenser.

Ice bin is empty. It may take up to 24 hours for each compartment

to reach the desired temperature and for the
icemaker to begin making ice. Make sure that the
shutoff (arm/sensor) is not obstructed.

Once the ice supply in the bin has been
completely exhausted, it my take up to 90
minutes before additional ice is available, and
approximately 24 hours to completely refill the
bin.

Icemaker is not
making ice.

Fridge was recently installed or
icemaker recently connected.

It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.

Icemaker not turned on. Locate the icemaker ON/OFF switch and confirm

that it is in the ON (I) position.

The ice detecting sensor is
obstructed.

Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.

The fridge is not connected to
a water supply or the supply
shutoff valve is not turned on.

Connect fridge to the water supply and turn the
water shutoff valve fully open.

Icemaker shutoff (arm or
sensor) obstructed.

If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear
path between the two sensors.

Reverse osmosis water filtration
system is connected to your
cold water supply.

Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to the Water Pressure section.)

48

TROUBLESHOOTING

Problem Possible Causes Solutions

Not dispensing
water.

New installation or water line
recently connected.

Dispense 10 liters of water (flush for
approximately 5 minutes) to remove trapped air
and contaminants from the system.
Do not dispense the entire 10 liters amount
continuously. Depress and release the dispenser
pad for cycles of 30 seconds ON and 60 seconds
OFF.

The dispenser panel is locked. Press and hold the Lock button for three seconds

to unlock the control panel and dispenser.

The dispenser is not set for
water dispensing.

The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control
panel to dispense water.

Fridge or freezer doors are not
closed properly.

Water will not dispense if any of the fridge doors
are left open.

Water filter has been recently
removed or replaced.

After the water filter is replaced, dispense 10
liters of water (flush for approximately 5 minutes)
to remove trapped air and contaminants from
the system. Do not dispense the entire 10 liters
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and
60 seconds OFF.

Tubing connecting fridge to
house supply valve is kinked.

The tubing can kink when the fridge is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply
line and arrange it to prevent future kinks.

The house water supply is not
connected, the valve is not
turned on fully, or the valve is
clogged.

Connect fridge to the water supply and turn the
water shutoff valve fully open.

If the problem persists, it may be necessary to
contact a plumber.

49

TROUBLESHOOTING

Problem Possible Causes Solutions

Ice has bad taste
or odor.

Water supply contains minerals
such as sulfur.

A water filter may need to be installed to
eliminate taste and odor problems.

NOTE: In some cases, a filter may not help. It
may not be possible to remove all minerals / odor
/ taste in all water supplies.

Icemaker was recently installed. Discard the first few batches of ice to avoid

discolored or bad tasting ice.

Ice has been stored for too
long.

Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.

The food has not been stored
properly in either compartment.

Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.

The interior of the fridge needs
to be cleaned.

See the Care and Cleaning section for more
information.

The ice storage bin needs to be
cleaned.

Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.

Dispensing warm
water.

Fridge was recently installed. Allow 24 hours after installation for the water

storage tank to cool completely.

The water dispenser has been
used recently and the storage
tank was exhausted.

Depending on your specific model, the water
storage capacity will range from approximately 20
to 30 oz.

Dispenser has not been used
for several hours.

If the dispenser has not been used for several
hours, the first glass dispensed may be warm.
Discard the first 10 oz.

Fridge is connected to the hot
water supply.

Make sure that the fridge is connected to a cold
water pipe.

WARNING: Connecting the fridge to a hot

water line may damage the icemaker.

Water has bad
taste or odor.

Water supply contains minerals
such as sulfur.

A water filter may need to be installed to
eliminate taste and odor problems.

Water filter has been exhausted. It is recommended that you replace the water

filter:

Approximately every 6 months.•
When the water filter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•

Fridge was recently installed. Dispense 10 liters of water (flush for

approximately 5 minutes) to remove trapped
air and contaminants from the system. Do not
dispense the entire 10 liters amount continuously.
Depress and release the dispenser pad for cycles
of 30 seconds ON and 60 seconds OFF.

50

TROUBLESHOOTING

Problem Possible Causes Solutions

Icemaker is
making too much
ice.

Icemaker shutoff (arm/sensor)
is obstructed.

Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with
the electronic ice shutoff sensor, make sure that
there is a clear path between the two sensors.
Reinstall the ice bin and wait 24 hours to confirm
proper operation.

Clicking The defrost control will click

when the automatic defrost
cycle begins and ends. The
thermostat control (or fridge
control on some models) will
also click when cycling on and
off.

Normal Operation

Rattling Rattling noises may come from

the flow of refrigerant, the
water line on the back of the
unit, or items stored on top of
or around the fridge.

Normal Operation

Fridge is not resting solidly on
the floor.

Floor is weak or uneven or leveling legs need to
be adjusted. See the Door Alignment section.

Fridge with linear compressor
was jarred while running.

If the rattling continues for more than 15 seconds
after the fridge was moved, turn the power off,
wait 3 minutes and then turn back on again.

Whooshing Evaporator fan motor is

circulating air through the fridge
and freezer compartments.

Normal Operation

Air is being forced over the
condenser by the condenser
fan.

Normal Operation

Gurgling Refrigerant flowing through the

cooling system.

Normal Operation

Popping Contraction and expansion of

the inside walls due to changes
in temperature.

Normal Operation

Sizzling Water dripping on the defrost

heater during a defrost cycle.

Normal Operation

Vibrating If the side or back of the fridge

is touching a cabinet or wall,
some of the normal vibrations
may make an audible sound.

To eliminate the noise, make sure that the sides
and back cannot vibrate against any wall or
cabinet.

Dripping Water running into the drain pan

during the defrost cycle.

Normal Operation

51

TROUBLESHOOTING

Problem Possible Causes Solutions

Pulsating or
High-Pitched
Sound

Your fridge is designed to
run more efficiently to keep
your food items at the desired
temperature. The high efficiency
compressor may cause your
new fridge to run longer than
your old one, but it is still more
energy efficient than previous
models. While the fridge is
running, it is normal to hear a
pulsating or high-pitched sound.

Normal Operation

Doors will not
close correctly or
pop open.

Food packages are blocking the
door open.

Rearrange food containers to clear the door and
door shelves.

Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.

Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Fridge section for
more information.

The doors were removed during
product installation and not
properly replaced.

Remove and replace the doors according to the
Removing and Replacing Fridge Handles and
Doors section.

Fridge is not leveled properly. See Door Alignment in the Fridge Installation

section to level fridge.

Doors are difficult
to open.

The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they

touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.

Door was recently closed. When you open the door, warmer air enters

the fridge. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.

Fridge wobbles or
seems unstable.

Leveling legs are not adjusted
properly.

Refer to the Leveling and Door Alignment section.

Floor is not level. It may be necessary to add shims under the

leveling legs or rollers to complete installation.

Lights do not
work.

LED interior lighting failure. The fridge compartment lamp is LED interior

lighting, and service should be performed by a
qualified technician.

Fridge has an
unusual odor.

The Pure N Fresh filter may
need to be set to the POWER
setting or replaced.

Set the Pure N Fresh filter to the POWER setting.
If the odor does not go away within 24 hours, the
filter may need to be replaced. See the Replacing
the Pure N Fresh filter section for replacement
instructions.

The interior of the
fridge is covered
with dust or soot.

The fridge is located near a fire
source, such as a fireplace,
chimney or candle.

Make sure that the fridge is not located near a fire
source, such as a fireplace, chimney or candle.

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