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OWNER'S MANUAL
FRIDGE&
FREEZER
Read this owner's manual thoroughly before operating the appliance and keep it handy for
reference at all times.
EN ENGLISH
MFL71400013
Rev.00_030419
www.lg.com
Refer to the owner's manual on LG website for more detailed information.
Copyright © 2019 LG Electronics Inc. All Rights Reserved
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TABLE OF CONTENTS
SAFETY INSTRUCTIONS ..............................................................3
IMPORTANT SAFETY INSTRUCTIONS ..........................................................3
INSTALLATION .............................................................................10
Dimensions and Clearances ...........................................................................10
Ambient Temperature ...................................................................................... 11
Reversing Doors* ............................................................................................ 11
Leveling the Appliance .................................................................................... 11
Installing the Stoppers..................................................................................... 11
Connecting the Appliance ...............................................................................11
Moving the Appliance ......................................................................................11
OPERATION .................................................................................12
Parts and Functions ........................................................................................12
Notes for Operation .........................................................................................14
Control Panel ..................................................................................................16
Water Dispenser* ............................................................................................ 18
Water Dispenser tank ......................................................................................18
Ice Tray ...........................................................................................................19
Fresh Converter* .............................................................................................19
Fresh Vegetable Drawer* ................................................................................20
Folding Shelf ...................................................................................................20
Other Functions...............................................................................................21
This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.
SMART FUNCTIONS ....................................................................22
Using LG SmartThinQ Application ..................................................................22
Using Smart Diagnosis™ ................................................................................ 24
MAINTENANCE ............................................................................ 26
Notes for Cleaning ..........................................................................................26
Cleaning the Door Basket ...............................................................................26
Cleaning the Shelf ...........................................................................................27
Cleaning the Vegetable Drawer ......................................................................27
Cleaning the Cripser Cover .............................................................................27
Cleaning the Freezer Drawer .......................................................................... 28
Cleaning the Water Dispenser ........................................................................28
TROUBLESHOOTING .................................................................. 29
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EN
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described
below.
This symbol is displayed to indicate matters and operations that can
cause risk. Read the part with this symbol carefully and follow the
instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause serious
injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause the minor
injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:
Children in the Household
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
• If the appliance is equipped with a lock (some models only), keep the key out
of reach of children.
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EN
For use in Europe:
• This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
Installation
• This appliance should only be transported by two or more people holding the
appliance securely.
• Ensure that the socket outlet is properly grounded, and that the earth pin on
the power cord is not damaged or removed from the power plug. For more
details on grounding, inquire at an LG Electronics customer information
centre.
• This appliance is equipped with a power cord having an equipment-grounding
conductor and a grounding power plug. The power plug must be plugged into
an appropriate socket outlet that is installed and grounded in accordance with
all local codes and ordinances.
• If the power cord is damaged or the hole of the socket outlet is loose, do not
use the power cord and contact an authorized service centre.
• Do not plug the appliance into a multi socket adapter which does not have a
power cable (mounted).
• Do not modify or extend the power cable.
• The appliance should be connected to a dedicated power line which is
separately fused.
• Do not use a multi socket outlet which is not properly grounded (portable). In
case of using a properly-grounded multi socket outlet (portable), use the multi
socket outlet with the current capacity of the power code rating or higher and
use the multi socket outlet only for the appliance.
• Install the appliance in a place where is easy to unplug the power plug of the
appliance.
• Be careful not to point the power plug up or let the appliance lean against the
power plug.
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EN
• Install the appliance on a firm and level floor.
• Do not install the appliance in a damp and dusty place. Do not install or store
the appliance in any outdoor area, or any area that is subject to weathering
conditions such as direct sunlight, wind, rain, or temperatures below freezing.
• Do not place the appliance in direct sunlight or expose it to the heat from
heating appliances such as stoves or heaters.
• Be careful not to expose the rear of the appliance when installing.
• Be careful not to let the appliance door fall during assembly or disassembly.
• Be careful not to pinch, crush, or damage the power cable during assembly or
disassembly of the appliance door.
• Do not connect a plug adapter or other accessories to the power plug.
Operation
• Do not use the appliance for any purpose (storage of medical or experimental
materials or shipping) other than any domestic household food storage use.
• Unplug the power plug during a severe thunderstorm or lightening or when
not in use for a long period of time.
• Do not touch the power plug or the appliance controls with wet hands.
• Do not bend the power cable excessively or place a heavy object on it.
• If water penetrates electrical parts of the appliance, disconnect power plug
and contact an LG Electronics customer information centre.
• Do not place hands or metallic objects inside the area emitting the cold air,
cover or heat releasing grille on the back.
• Do not apply excessive force or impact to the back cover of the appliance.
• Do not put animals, such as pets into the appliance.
• Be careful of nearby children when you open or close the appliance door. The
door may bump the child and cause injury.
• Avoid the danger of children getting trapped inside the appliance. A child
trapped inside the appliance can cause suffocation.
• Do not place heavy or fragile objects, containers filled with liquid, combustible
substances, flammable objects (such candles, lamps, etc.), or heating
devices (such as stoves, heaters, etc.) on the appliance.
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EN
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area immediately. This
appliance uses a refrigerant gas (isobutane, R600a). Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during appliance
transport, installation or operation can cause fire, explosion or injury if sparks
are caused.
• Do not use or store flammable or combustible substances (ether, benzene,
alcohol, chemical, LPG, combustible spray, insecticide, air freshener,
cosmetics, etc.) near the appliance.
• Immediately unplug the power plug and contact an LG Electronics customer
information centre if you detect a strange sound, odour, or smoke coming
from the appliance.
• Fill with potable water only into icemaker or dispenser water tank.
• Do not damage the refrigerant circuit.
• Do not place any electronic appliance (such as heater and mobile phone)
inside the appliance.
Maintenance
• Disconnect the power cord before cleaning the appliance or replacing the
inside lamp (where fitted).
• Securely plug the power plug in the socket outlet after completely removing
any moisture and dust.
• Never unplug the appliance by pulling on the power cable. Always grip the
power plug firmly and pull straight out from the socket outlet.
• Do not spray water or inflammable substances (toothpaste, alcohol, thinner,
benzene, flammable liquid, abrasive, etc.) over the interior or exterior of the
appliance to clean it.
• Do not clean the appliance with brushes, cloths or sponges with rough
surfaces or which are made of metallic material.
• Only qualified service personnel from LG Electronics service centre should
disassemble, repair, or modify the appliance. Contact an LG Electronics
customer information centre if you move and install the appliance in a
different location.
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EN
• Do not use a hair drier to dry the inside of the appliance or place a candle
inside to remove the odours.
• Do not use mechanical devices or other means to accelerate the defrosting
process.
Disposal
• When discarding the appliance, remove the door gasket while leaving the
shelves and baskets in place and keep children away from the appliance.
• Dispose of all packaging materials (such as plastic bags and styrofoam) away
from children. The packaging materials can cause suffocation.
Technical Safety
• Keep ventilation openings, in the appliance enclosure or in the built-in
structure, clear of obstruction.
• Do not use electrical appliances inside the refrigerator.
• The refrigerant and insulation blowing gas used in the appliance require
special disposal procedures. Consult with service agent or a similarly qualified
person before disposing of them.
• Refrigerant leaking out of the pipes could ignite or cause an explosion.
• The amount of refrigerant in your particular appliance is shown on the
identification plate inside the appliance.
• Never start up an appliance showing any signs of damage. If in doubt, consult
your dealer.
• This appliance is intended to be used in household and similar applications
only. It should not be used for commercial, or catering purposes, or in any
mobile application such as a caravan or boat.
• Do not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
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EN
Risk of Fire and Flammable Materials
This symbol alerts you to flammable materials that can ignite and
cause a fire if you do not take care.
• This appliance contains a small amount of isobutane refrigerant (R600a),
but it is also combustible. When transporting and installing the appliance,
care should be taken to ensure that no parts of the refrigerating circuit are
damaged.
• If a leak is detected, avoid any naked flames or potential sources of ignition
and air the room in which the appliance is standing for several minutes. In
order to avoid the creation of a flammable gas air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance is used
should correspond to the amount of refrigerant used. The room must be 1 m²
in size for every 8 g of R600a refrigerant inside the appliance.
• When positioning the appliance, ensure the supply cord is not trapped or
damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at
the rear of the appliance.
CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage
to the product or property when using this product, follow basic
precautions, including the following:
Installation
• Do not tilt the appliance to pull or push it when transporting.
• Make sure not to get a body part such as a hand or foot stuck while moving
the appliance.
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EN
Operation
• Do not touch frozen food or the metal parts in the freezer compartment with
wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those containing
carbonated drinks) in the freezer compartment, shelves or ice bin that will be
exposed to temperatures below freezing.
• The tempered glass on the front side of the appliance door or the shelves can
be damaged by an impact. If it is broken, do not touch it with hands.
• Do not hang from the appliance doors, storage room, shelf or climb up into it.
• Do not store an excessive amount of water bottles or containers for side
dishes on the door baskets.
• Prevent animals from nibbling on the power cable or water hose.
• Do not open or close the appliance door with excessive force.
• If the hinge of the appliance door is damaged or operates improperly, stop
using the appliance and contact an authorized service centre.
• Do not clean glass shelves or covers with warm water when they are cold.
They may break if exposed to sudden temperature changes.
• Never eat frozen foods immediately after they have been taken out in the
freezer compartment.
• Do not use a thin crystal cup or chinaware when dispensing.
• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door in door.
Maintenance
• Do not insert the shelves upside down. The shelves may fall.
• To remove frost from the appliance, contact an LG Electronics customer
information centre.
• Dispose of the ice inside the ice bin in the freezer compartment during an
extended power outage.
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INSTALLATION
Dimensions and Clearances
• Too small of a distance from adjacent items may result in the degradation of freezing capability and
increased electricity costs. Allow over 50 mm of clearance from each adjacent wall when installing the
appliance.
EN
A
EFG
B
C
D
EFG
H
D
H
Type A Type B
Pocket Handle Bar Handle Pocket Handle Bar Handle
Size [mm]
A
595 595 595 595 595 595 595 595
B 1860 2030 1860 2030 1860 2030 1860 2030
C 676 676 731 731 682 682 737 737
D 9 9 9 9 15 15 15 15
E 667 667 667 667 667 667 667 667
F - - 722 722 - - 722 722
G 1124 1124 1124 1124 1130 1130 1130 1130
H 995 995 995 995 995 995 995 995
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EN
Ambient Temperature
• The appliance is designed to operate within
a limited range of ambient temperatures,
depending on the climate zone.
• The internal temperature could be affected
by the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
• The climate class can be found on the rating
label.
Climate Class
SN (Extended
Temperate)
N (Temperate) +16 - +32
ST (Subtropical) +16 - +38
T (Tropical) +16 - +43 / +10 - +43*
*Australia, India, Kenya
NOTE
• The appliances rated from SN to T are intended
to be used at an ambient temperature between
10 ºC and 43 ºC.
Ambient Temperature
Range ºC
+10 - +32
Leveling the Appliance
To avoid vibration, the unit must be leveled.
If required, adjust the leveling screws to
compensate for the uneven floor.
The front should be slightly higher than the rear to
aid in door closing.
Leveling screws can be turned easily by tipping the
cabinet slightly.
Turn the leveling screws counterclockwise
raise the unit, clockwise
to lower it.
to
Connecting the Appliance
After installing the appliance, connect the power
plug into a socket outlet.
NOTE
• After connecting the power supply cord (or plug)
to the outlet, wait 2 or 3 hours before you put
food into the appliance. If you add food before
the appliance has cooled completely, your food
may spoil.
Moving the Appliance
Remove all food from inside the appliance.
1
Reversing Doors*
* This feature varies depending on the model
purchased.
Your appliance is designed with reversible doors,
do that they may open from either the left of right
hand side to suit your kitchen design.
NOTE
• Reversing the doors must be performed by the
qualified personnel of LG Electronics. If not, the
doors will not be covered by the warranty.
Pull the power plug out, insert and fix it into
2
the power plug hook at the rear or on top of
the appliance.
Tape parts such as shelves and the door
3
handle to prevent from falling off while moving
the appliance.
Move the appliance with more than two people
4
carefully. When transporting the appliance
over a long distance, keep the appliance
upright.
After installing the appliance, connect the
5
power plug into a socket out to switch on the
appliance.
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OPERATION
Parts and Functions
* This feature varies depending on the model purchased.
EN
Smart Diagnosis Unit*
This function is used when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
LED Lamp
This is where water to supply the dispenser. It requires manual filling. (Non plumbed models only)
Fridge Shelf
This is where refrigerated foods and other items are stored.
• The shelf height can be adjusted by inserting the shelf in another groove of different height.
• Store the foods with higher moisture content at the front of the shelf.
• The actual number of shelves will differ from model to model.
Bottle Rack*
This is where drinks tall bottles or containers are stored.
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Folding Shelf*
This is where refrigerated foods and high items are stored.
Fresh Vegetable Drawer*
This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity
controller.
• The appearance or components of the appliance may differ from model to model.
Fresh Converter*
As a chill compartment, this is where meat, fish and vegetables are stored. Help maintain freshness
by adjusting the humidity controller located in the back of the fridge compartment.
• For more space, you can use chill area without chill compartment drawer.
Movable Egg Tray*
This is where eggs are stored.
• You can move it to and use it at a desired position as needed. However, do not use it as the ice bin
or place it on the shelf on top of the fridge or the vegetables drawer.
Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
Water Dispenser Tank*
This is where water to supply the dispenser or the automatic icemaker is stored. It requires manual
filling. (Non plumbed models only)
Ice Tray
This is where ice is produced and stored.
• For more space, you can remove the ice tray or ice cubes bucket.
Freezer Drawer
This is for long-term storage of frozen items.
CAUTION
• Do not store short bottles or containers on the bottle rack. The items may fall and cause an injury or
appliance damage.
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EN
Notes for Operation
• Users should keep in mind that frost can form. If
the door is not closed completely, if the humidity
is high during the summer, or if the freezer door
is opened frequently.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
• Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise.
• If you are leaving the appliance turned off for an
extended period of time, remove all food and
unplug the power cord. Clean the interior, and
leave the doors slightly ajar to prevent mold
from growing in the appliance.
Suggestion for Energy Saving
• Ensure there is sufficient space between stored
foods. This allows cold air to be circulated
evenly and lowers electricity bills.
• Store hot food only after it has cooled in order to
prevent dew or frost.
• When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the food.
• Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
least 3 cm from the sensor.
• Note that a temperature rise after defrosting
has a permissible range in the appliance
specifications. If you wish to minimise the
impact this may have on the food storage due to
a temperature rise, seal or wrap the stored food
in several layers.
• The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice build up under normal
operating conditions.
Storing Foods Effectively
• Store frozen food or refrigerated food inside
sealed containers.
• Check the expiration date and label (storage
instructions) before storing food in the
appliance.
• Do not store food for a long period of time
(more than four weeks) if it spoils easily at a low
temperature.
• Place the refrigerated food or frozen food in
each fridge or freezer compartment immediately
after purchasing.
• Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower its
taste and nutrition.
• Do not wrap and store vegetables with
newspaper. Printing material of newspaper
or other foreign substances may smear and
contaminate food.
• Do not overfill the appliance. Cold air can not
circulate properly if the appliance is overfilled.
• If you set an excessively low temperature
for food, it may become frozen. Do not
set a temperature lower than the required
temperature for the food to be stored correctly.
• For more space, you can remove bottle rack,
egg tray, ice tray and fresh converter drawer.
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Max Freezing Capacity
• The Express Freeze function will set the freezer
to its maximum freezing capacity. This generally
takes up to 24 hours and automatically switches
off.
• If the maximum freezing capacity is to be used,
Express Freeze must be switched on for seven
hours before fresh produce is placed in the
freezer compartment.
Maximum Storage
• To get better air circulation, insert all drawers.
• If large quantities of food are to be stored, all
the freezer drawers shall be taken out of the
appliance except the bottom one and the food
shall be stacked directly on the freezer shelves
in the freezer compartment.
NOTE
• To remove the drawers, first pick the food out of
drawers. Then use the handle of drawers, pull
out the drawers carefully. It may cause injury.
• The shape of each drawer may be different,
insert in the right position.
EN
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Control Panel
Units and Functions
<Type 1> On the Fridge Door <Type 2> Inside the Fridge
EN
Fridge Temperature
• This sets the fridge target temperature.
Express Cool
• This sets Express Cool functions.
Freezer Temperature
• This sets the freezer target temperature.
Express Freeze
• This sets Express Freeze functions.
Eco Friendly
• This controls the Power Save mode for
lowering energy consumption.
Wi-Fi
• This sets the appliance to connect to your
home’s Wi-Fi network.
Lock
• This locks the buttons on the control
panel.
NOTE
• The actual control panel may differ from model to model.
• The control panel will turn off automatically for energy saving.
• If there is any finger or skin contacts to the control panel while cleaning it, the button function may
operate.
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EN
Setting the Temperature
This sets the fridge temperature or freezer
temperature.
• Press the Fridge button or Freezer button to
adjust the temperature.
• The temperature can be adjusted.
− Fridge : from 1 °C to 7 °C
− Freezer : from -15 °C to -23 °C
• The initial temperature is set.
− Fridge : 3 °C
− Freezer : -18 °C
• The actual inner temperature varies depending
on the food status, as the indicated setting
temperature is a target temperature, not actual
temperature within the appliance.
NOTE
• The default temperature setting may vary
depending on the appliance.
• Wait until 2 or 3 hours have passed after
connecting the appliance to the outlet before
storing food in the appliance.
Setting Express Freeze
The function can quickly freeze a large amount of
ice or frozen foods.
• When you press the Express Freeze button for
3 seconds, the Express Freeze icon lights on
the control panel.
• The function is enabled and disabled in turn
each time you press the button.
• The Express Freeze function automatically
terminates after a specific period (around 24
hours) has passed.
NOTE
• When Express Freeze is switched on, noise
may occur and energy consumption may
increase.
Setting Express Cool
The function can quickly cool a large amount of
foods.
• When you press the Express Cool button for 3
seconds, the Express Cool icon lights on the
control panel.
• The function is enabled and disabled in turn
each time you press the button.
• The Express Cool function automaically
terminates after a specific period (around 7
hours) has passed.
NOTE
• When Express Cool is switched on, noise may
occur and energy consumption may increase.
Setting Eco Friendly
• The function makes the fridge-freezer work in
the power saving mode which is useful when
you are away on a holiday as it reduces energy
consumption.
• Pressing the Eco Friendly button starts the
operation with the lamp on, and pressing it
again stops the operation.
• When the Eco Friendly mode is on, the other
buttons will not operate. When you finish using
the Eco Friendly mode, turn it off so that other
buttons work and the refrigerator returns to its
previous temperature setting.
Setting and Resetting Lock
This locks the buttons on the control panel.
• Press and hold the Lock button for three
seconds. When the Lock function is set, all
buttons are locked.
NOTE
• You must deactivate Lock function before you
can access any other functions.
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EN
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EN
Ice Tray
Fill the ice tray with water.
WARNING
• Fill with potable water only.
CAUTION
• Check whether there is any ice remaining in
theice tray before putting water into it.
• Do not slam the freezer door after filling the ice
tray with water.
• If you open and close the freezer door
frequently, it may take longer for the water to
freeze.
• The time it takes for the water to freeze may
vary according to the season.
• The temperature inside the appliance can
take up to 24 hours to stabilize after initial
installation. Water may take longer to freeze
because of this.
• Be careful when handling the ice as the edges
of the ice may be sharp.
Fresh Converter*
* This feature varies depending on the model
purchased.
As a chill compartment, the temperature in the
fresh converter can be controlled by sliding the
lever
a, where located in front of compartment, in
either direction.
When keeping vegetables after setting up Meat or
Fish, the cold injury may occur.
For storing vegetables. (Recommended)
b
For storing fish.
c
For storing meat.
d
NOTE
• If the ice tray is overfilled, the ice may stick
together and be difficult to remove.
• Press the Express Freeze button on the control
panel to make ice quickly.
• Do not store ice that has not frozen completely.
Unfrozen water could cause the ice to clump
together.
• Be careful not to use excessive force when
twisting the ice tray. Doing so could break the
ice tray.
• To easily remove ice, fill water up the tray in
advance.
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EN
Fresh Vegetable Drawer*
* This feature varies depending on the model
purchased.
Vegetable compartment can adjust the humidity by
moving the knob
Lift the front side of the shelf and shift it on its
1
back side.
For storing vegetables. (Recommended)
b
For storing fish.
c
a.
Folding Shelf
Store taller items, such as a gallon container
or bottles, by pushing the front half of the shelf
underneath the back half the shelf. Pull the front of
the shelf forward to return to a full shelf.
Lift the front side of the shelf and shift it on its
1
back side.
Lift the front side of the shelf and shift it under
2
its back side. From this position, both sides of
the shelf can be lifted up to free more space.
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Other Functions
Door Open Alarm
The alarm sounds 3 times in 30 second intervals
if the fridge door is left open or not completely
closed for one minute.
• Contact the LG Electronics customer
information centre if the alarm sound continues
even after closing the door.
Failure Detection
The appliance can automatically detect problems
during the operation.
• If a problem is detected, the appliance may not
operate and an error code is displayed even
when any button is pressed.
• When this occurs, do not turn off the power
and immediately contact the LG Electronics
customer information centre. If you turn off
the power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.
EN
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SMART FUNCTIONS
SMART FUNCTIONS
EN
Using LG SmartThinQ
Application
• For appliances with the or logo
The LG SmartThinQ application allows you
to communicate with the appliance using a
smartphone.
Before Using LG SmartThinQ
Check the distance between the appliance
1
and the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
Turn off the Mobile data or Cellular Data on
2
your smartphone.
Connect your smartphone to the wireless
3
router.
• LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended) and register the product again.
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
22
Installing LG SmartThinQ
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.
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EN
LG SmartThinQ Application
Features for Wi-Fi models
Communicate with the appliance from a smart
phone using the convenient smart features.
Firmware Update
Keep the appliance performance updated.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will
be provided with the useful information such as
a correct way of using the appliance based on
the pattern of use.
Settings
Allows you to set various options on the
appliance and in the application.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
registered appliance from the LG SmartThinQ
application and register it again.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG
SmartThinQ application, allows the appliance to
connect to a home Wi-Fi network. The Wi-Fi
icon shows the status of the appliance’s
network connection. The icon illuminates when
the appliance is connected to the Wi-Fi network.
Initial Appliance Registration
Run the LG SmartThinQ application and follow
the instructions in the application to register the
appliance.
Re-registering the Appliance or
Registering Another User
Press and hold the Wi-Fi button for 3 seconds
to temporarily turn it off. Run the LG
SmartThinQ application and follow the
instructions in the application to register the
appliance.
NOTE
• To disable the Wi-Fi function, press and hold
the Wi-Fi button for 3 seconds. Wi-Fi icon will
be turned off.
Wireless LAN Module
Specifications
Model LCW-004
Frequency
Range
Output
Power(Max)
Wireless function S/W version : V 1.0
For consideration of the user, this device should
be installed and operated with a minimum
distance of 20 cm between the device and the
body.
Declaration of Conformity
Hereby, LG Electronics declares that the radio
equipment type Refrigerator is in compliance
with Directive 2014/53/EU. The full text of the
EU declaration of conformity is available at the
following internet address:
http://www.lg.com/global/support/cedoc/cedoc#
LG Electronics European Shared Service
Centre B.V.
Krijgsman 1
1186 DM Amstelveen
The Netherlands
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.
com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensource@lge.com. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.
2412 to 2472 MHz
IEEE 802.11b:17.82 dBm
IEEE 802.11g:17.72 dBm
IEEE 802.11n:16.61 dBm
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EN
Using Smart Diagnosis™
• For appliances with the or logo
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate diagnosis
by an LG Electronics customer information centre
when the appliance malfunctions or fails. Use this
function only to contact the service representative,
not during normal operation.
Display panel is on the Fridge
door.
Press the Lock button to activate the lock
1
function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
Press and hold the Freezer button for three
2
seconds or longer while continuing to hold
your phone to the speaker.
Open the fridge door and then hold the phone
3
on the upper right speaker hole.
Display panel is inside the Fridge
door
Open the fridge door.
1
Press the Eco Fiendly button.
2
• If the door has been open for longer than 60
seconds, close the door and repeat steps
1 and 2.
Hold the phone on the upper right speaker
3
hole.
Press and hold the Freezer button for 3
4
seconds while holding your holding your
phone in front of the speaker.
After the data transfer is complete, the service
5
agent will explain the result of the Smart
Diagnosis™.
After the data transfer is complete, the service
4
agent will explain the result of the Smart
Diagnosis™.
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NOTE
• Position the phone so that its microphone is
aligned with the speaker hole.
• The Smart Diagnosis™ sound is generated after
around three seconds.
• Do not take the phone off the speaker hole while
the data is transmitted.
• Hold the phone to the upper right speaker hole
and wait while the data is transmitted.
• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
• When the data transfer is complete, the transfer
completion message is displayed and the
control panel is automatically turned off and
then on again after a few seconds. Afterwards
the customer information centre explains the
diagnosis result.
• The Smart Diagnosis™ function depends on the
local call quality.
• The communication performance will improve
and you can transmit a better signal if you use a
land line home phone.
• If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive the
best Smart Diagnosis™ service.
EN
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MAINTENANCE
EN
Notes for Cleaning
• When removing a shelf or drawer from inside
the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
the appliance.
− Otherwise, injury may occur due to the
weight of stored foods.
• If cleaning the outside air vents of the appliance
by means of vacuuming, then the power cord
should be unplugged from the outlet to avoid
any static discharge that can damage the
electronics or cause an electric shock.
• Detach the shelves and drawers and clean them
with water, and then dry them sufficiently, before
replacing them.
• Regularly wipe the door gaskets with a wet soft
towel.
• Door basket spills and stains should be cleaned
as they can compromise storage ability of the
basket and could even be damaged.
• After cleaning, check if the power cable is
damaged, warm or improperly plugged.
• Keep the air vents on the exterior of the
appliance clean.
− Blocked air vents can cause fire or appliance
damage.
• Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic parts.
Wax painted metal surfaces at least twice a year
using appliance wax (or auto paste wax). Apply
wax with a clean, soft cloth.
• When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
− This may cause discoloration or damage to
the appliance.
− Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.
• For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth.
• Never clean the shelves or containers in the
dishwasher.
− The parts may become deformed due to the
heat.
• If the appliance is equipped with an LED lamp,
do not remove lamp cover and LED lamp in any
attempt to repair or service it. Please, contact
the LG Electronics customer information centre.
Cleaning the Door Basket
Removing the Fridge Door Basket
Hold both edges of the basket and remove it by
lifting it upward.
Refitting the Fridge Door Basket
Hold both edges of the door basket, gently
1
push one edge to assemble, and then in the
same manner assemble the other edge.
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EN
Page 28
EN
Refitting the Crisper Cover
Place the protrusions inside the crisper cover
1
on the grooves inside the shelf.
Insert the protrusions in front of the crisper
2
cover into the grooves in front of the shelf and
push the crisper cover up to assemble.
Refitting the Freezer Drawer
Refit the freezer drawer in the reverse order of the
removal process.
Cleaning the Water
Dispenser
Cleaning the Dispenser Tray
The dispenser tray may become wet easily due
to spilled ice or water. Wipe the entire area with a
damp cloth.
Cleaning the Water and Ice Outlet
Wipe the water or ice outlet frequently with a clean
cloth as it may get dirty easily. Please note that lint
from a cloth may adhere to the outlet.
Cleaning the Freezer
Drawer
Remove the contents of the drawer. Hold the
1
handle of the freezer drawer and pull it out
completely until it stops.
Lift the freezer drawer up and remove it by
2
pulling it out.
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TROUBLESHOOTING
Symptoms Reason Solution
There is no
refrigeration or
freezing.
There is poor
refrigeration or
freezing.
The appliance contains
a bad smell.
The inside lamp in the
appliance does not
turn on.
Is there a power
interruption?
If the power plug
unplugged from the
outlet?
Is the fridge or freezer
temperature set to its
warmest setting?
Is the appliance in
direct sunlight, or is it
near a heat generating
object such as cooking
oven or heater?
Did you store hot food
without cooling it first?
Did you put in too
much food?
Are the appliance
doors completely
closed?
Is there enough space
around the appliance?
Is the fridge or freezer
temperature set to
‘Warm’?
Did you put in food
with a strong smell?
Vegetables or fruit may
have spoiled in the
drawer?
Does the inside lamp
in the appliance turn
off?
• Check the power of other appliances.
• Plug the power plug in the outlet properly.
• Set the fridge or freezer temperature to ‘Medium’.
• Check the installation area and reinstall it away
from heat generating objects.
• Cool the hot food first before putting it in the
fridge or freezer compartment.
• Maintain an appropriate space between food.
• Completely close the door and make sure that
stored food is not obstructing in the door.
• Adjust the installation position to make enough
space around the appliance.
• Set the fridge or freezer temperature to ‘Medium’.
• Store foods with strong smells in a sealed
containers.
• Throw away rotten vegetables and clean the
vegetable drawer. Do not store vegetables too
long in the vegetable drawer.
• It is not possible for customers to replace the
inside lamp in the appliance as they are not
serviceable. If the inside lamp does not turn
on, please contact the LG Electronics customer
information centre.
EN
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Symptoms Reason Solution
The appliance door is
not closed tightly.
It is difficult to open
the appliance door.
There is condensation
inside the appliance
or on the bottom of
the vegetable drawer
cover.
Frost has formed in the
freezer compartment.
Is the appliance
leaning forward?
Were the shelves
properly assembled?
Did you close the door
with excessive force?
Did you open the door
right after you closed
it?
Did you store hot food
without cooling it first?
Did you leave the
appliance door open?
Do you open and close
the appliance door too
frequently?
Did you put warm
or moist food inside
without sealing it in a
container?
Doors may not be
closed properly?
Did you store hot food
without cooling it first?
• Adjust the front feet to raise the front side slightly.
• Refit the shelves if needed.
• If you apply too much force or speed when
closing the door, it may remain briefly open
before closing. Make sure that you do not slam
the door closed. Close without force.
• If you try to open the appliance door within
one minute after you closed it, you may have
difficulties because of the pressure inside the
appliance. Try to open the appliance door again
in a few minutes so that the internal pressure
stabilizes.
• Cool the hot food first before putting it in the
fridge or freezer compartment.
• Although the condensation will disappear soon
after you close the appliance door, you can wipe
it with a dry cloth.
• Condensation can form due to the temperature
difference from the outside. Wipe out the
dampness with a dry cloth.
• Store food in a covered or sealed container.
• Check if the food item inside the appliance is
blocking the door and make sure that the door is
tightly closed.
• Cool the hot food first before putting it in the
fridge or freezer compartment.
EN
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Symptoms Reason Solution
Frost has formed in the
freezer compartment.
Frost or condensation
has formed inside or
outside the appliance.
The appliance is
noisy and generates
abnormal sounds.
The side or front of the
appliance is warm.
There is water inside
or outside of the
appliance.
Water does not come
out.
Is the air entry or
exit of the freezer
compartment blocked?
Is the freezer
compartment
overfilled?
Did you open and
close the appliance
door frequently or is
the appliance door
improperly closed?
Is the installation
environment humid?
Is the appliance
installed on a weak
floor or improperly
leveled?
Does the rear of the
appliance touch the
wall?
Are objects scattered
behind the appliance?
Is there an object on
top of the appliance?
There are anti
condensation pipes
fitted to these areas of
the appliance to reduce
condensation forming
from around the door
area.
Is there water leakage
around the appliance?
Is there water on
the bottom of the
appliance?
The water dispenser
tank may be empty?
(Non plumbed models
only)
• Make sure that air entry or exit is not blocked so
that the air can circulate inside.
• Maintain an appropriate space between items.
• Frost or condensation can form if the outside air
penetrates inside the appliance.
• Condensation can appear on the exterior of the
appliance if the installation area is too humid or
on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
• Install the appliance on a solid and flat area.
• Adjust the installation position to allow enough
clearance around the appliance.
• Remove the scattered objects from behind the
appliance.
• Remove the object on top of the appliance.
• The heat releasing pipe to prevent condensation
is installed on the front and side of the appliance.
You may feel it particularly hot right after the
appliance is installed or during the summer. You
can be assured that this is not a problem and is
quite normal.
• Check if the water has leaked from a sink or
another place.
• Check if the water is from the thawed frozen food
or a broken or dropped container.
• Fill the water dispenser tank.
EN
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Symptoms Reason Solution
The defrost control
will click when the
automatic defrost cycle
Clicking noises
Rattling noises
Whooshing noises
Gurgling noises
Popping noises
Vibrating
begins and ends. The
thermostat control (or
appliance control on
some models) will also
click when cycling on
and off.
Rattling noises may
come from the flow of
appliance, the water
line on the back of
the unit (for plumbed
models only), or items
stored on top of or
around the appliance.
Appliance is not
resting evenly on the
floor.
Appliance with linear
compressor was
moved while operating.
Evaporator fan motor
is circulating air
through the fridge and
freezer compartments.
Air is being forced over
the condenser by the
condenser fan.
Appliance flowing
through the cooling
system
Contraction and
expansion of the inside
walls due to changes
in temperature.
If the side or back
of the appliance is
touching a cabinet
or wall, some of the
normal vibrations
may make an audible
sound.
• Normal Operation
• Normal Operation
• Floor is weak or uneven or leveling legs need to
be adjusted. See the Door Alignment section.
• Normal operation. If the compressor does not
stop rattling after three minutes, turn the power to
the appliance off and then on again.
• Normal Operation
• Normal Operation
• Normal Operation
• Normal Operation
• To eliminate the noise, make sure that the sides
and back do not make any contact with any wall
or cabinet.
EN
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Symptoms Reason Solution
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
The password for the
Wi-Fi that you are
trying to connect to is
incorrect.
Mobile data for your
smartphone is turned
on.
The wireless network
name (SSID) is set
incorrectly.
The router frequency is
not 2.4 GHz.
The distance between
the appliance and the
router is too far.
• Find the Wi-Fi network connected to your
smartphone and remove it, then register your
appliance on LG SmartThinQ.
• Turn off the Mobile data of your smartphone and
register the appliance using the Wi-Fi network.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Only a 2.4 GHz router frequency is supported.
Set the wireless router to 2.4 GHz and connect
the appliance to the wireless router. To check the
router frequency, check with your Internet service
provider or the router manufacturer.
• If the distance between the appliance and the
router is too far, the signal may be weak and
the connection may not be configured correctly.
Move the location of the router so that it is closer
to the appliance.
EN
Disposal of Your Old Appliance
• This crossed-out wheeled bin symbol indicates that waste electrical and electronic
products (WEEE) should be disposed of separately from the municipal waste
stream.
• Old electrical products can contain hazardous substances so correct disposal of
your old appliance will help prevent potential negative consequences for the
environment and human health. Your old appliance may contain reusable parts that
could be used to repair other products, and other valuable materials that can be
recycled to conserve limited resources.
• You can take your appliance either to the shop where you purchased the product, or
contact your local government waste office for details of your nearest authorised
WEEE collection point. For the most up to date information for your country please
see www.lg.com/global/recycling.
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