LG F2J5NY4W User Guide

website : http://biz.lgservice.com

e-mail : http://LGEservice.com/techsup.html

WASHING MACHINE

SERVICE MANUAL

CAUTION

READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE OFFERING SERVICE.

BEFORE SERVICING THE WASHING MACHINE, UNPLUG THE POWER CORD TO AVOID THE RISK OF AN ELECTRIC SHOCK.

WHEN SERVICING INTERNAL PARTS, USE ONLY SERVICE PARTS SUPPLIED FROM LG.

AFTER SERVICING THE ELECTRIC WIRE, INSURE THAT INSULATION TAPE IS APPLIED TO PREVENT AN ELECTRICAL SHORT.

MODEL : F*(J5/J6)(W/N)(N/Y)W**

	CONTENTS
1.	SPECIFICATIONS .............................................................................................................................	3
2.	FEATURES & TECHNICAL EXPLANATION .....................................................................................	4
3.	PARTS IDENTIFICATION .................................................................................................................	6
4.	INSTALLATION ..................................................................................................................................	7
5.	OPERATION ...................................................................................................................................	12
6.	WIRING DIAGRAM / PCB LAYOUT ................................................................................................	17
7.	TROUBLESHOOTING......................................................................................................................	19
	7-1.BEFORE PERFORMING SERVICE .........................................................................................	19
	7-2.LOAD TEST MODE ..................................................................................................................	19
	7-3.HOW TO CHECK THE WATER LEVEL FREQUENCY ............................................................	20
	7-4.ERROR DISPLAY .....................................................................................................................	21
	7-5.TROUBLESHOOTING WITH ERROR .....................................................................................	23
	• IE (Water Inlet Error) ..............................................................................................................	24
	• UE (Unbalanced Error) ...........................................................................................................	25
	• OE (Water Outlet Error) ..........................................................................................................	26
	• FE (Over Flow Error) ..............................................................................................................	28
	• PE (Pressure Sensor S/W Error) ............................................................................................	29
	• dE2 (Door open Error)..............................................................................................................	31
	• dE1 (Door switch Error)..............................................................................................................	31
	• tE (Thermistor (Heating) Error) ...............................................................................................	33
	• LE (Motor Lock Error) .............................................................................................................	36
8.	TROUBLESHOOTING WITHOUT ERROR CODES ......................................................................	40
	• Power Failure or no power ....................................................................................................	40
	• Vibration & Noise during spin .................................................................................................	41
	• Detergent & Softener does not flow in ....................................................................................	42
	• Water Leak .............................................................................................................................	43
	• Before using the Tag On function ..........................................................................................	45
9. PART INSPECTION ........................................................................................................................		47
	9-1.FILTER ASSEMBLY (LINE FILTER) .........................................................................................	47
	9-2.DOOR LOCK SWITCH ASSEMBLY .........................................................................................	48
	9-3.STATOR ASSEMBLY ...............................................................................................................	50
	9-4.PUMP MOTOR ASSEMBLY .......................................................................................................	53
	9-5.INLET VALVE ASSEMBLY .......................................................................................................	54
10. DISASSEMBLY INSTRUCTIONS ..................................................................................................		55
11. EXPLODED VIEW AND PART LIST ..............................................................................................		63

Q

1. SPECIFICATION

			ITEM		Refer to 1 page
	POWER SUPPLY				220 V - 240 V ~, 50 Hz
	PRODUCT WEIGHT				62kg
				WASHING	155 W
	ELECTRICITY			SPIN	490 W
				DRAIN MOTOR	37 W
	CONSUMPTION
				WASH HEATER	2000 W
	REVOLUTION			WASH	46 rpm
				SPIN	F4J6TYP0W: No Spin / 400 / 800 / 1000 / 1200 / 1400
	SPEED
					F2J6TYP0W: No Spin / 400 / 800 / 1000 / 1100 / 1200
	OPERATION WATER PRESSURE				100 ~ 1000 kPa (1.0 kgf / cm2 ~ 10.0 kgf / cm2)
	CONTROL TYPE				Electronic
	WASH CAPACITY				Refer to the Rating Label
		DIMENSION			600mm x 560mm x 850mm
	WASH PROGRAM				Cotton, Cotton +, Mix, Easy Care, Duvet, Sports Wear,
					Dark Wash, Silent Wash, Gentle Care / Stain Care / Quick 30 /
					Download Cycle
			RINSE		Normal, Rinse+, Rinse Hold
	DOOR SWITCH TYPE				PTC+Solenoid
	WATER LEVEL				by Pressure Sensor S/W
	RESERVATION				From 3 hours to 19 hours
	SENSING LAUNDRY AMOUNT				Adapted
	FUZZY LOGIC				Adapted
	DISPLAY REMAINING TIME				Adapted
	ERROR DIAGNOSIS				13 items
	POWER AUTO OFF				Adapted
	CHILD LOCK				Adapted
	AUTO RESTART				Adapted
	TIME SAVE				Adapted
		SMART			NFC (Tag On function)
					Smart Diagnosis function (3.0)

WARNING

To reduce the risk of personal injury, adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety gla

Failure to follow all of the safety warnings in thisssesmanual. could result in property damage, personal injury or death.

2. FEATURES & TECHNICAL EXPLANATION

2-1. Product Features

Inverter Direct Drive system

The advanced Brushless DC motor directly drives the drum without belt and pulley.

6 Motion

Washer is able to perform various drum actions or a combination of different actions depending on the wash program selected. Combined with a controlled spin speed and the ability of the drum to

rotate both left and right, the wash performance of the machine is greatly improved, giving you perfect results every time.

Turbo Wash

Wash the laundries in 1 hour with energy and water saving.

Tag on

This is a function that may use Diagnosis, Download Course, Washing Coach, One Touch Washing, etc. when you touch the Tag On logo of the washing machine by using your smartphone with NFC.

More economical with Intelligent Wash system

Intelligent Wash System detects the size of load and water temperature, and then determines the optimum water level and washing time to minimize energy and water consumption.

Child Lock

The Child Lock prevents children from pressing any button to change the settings during operation.

Low noise speed control system

By sensing the amount of load and balance, it evenly distributes load to minimize the spinning noise level.

Auto Restart

Auto Restart allows the program to restart all by itself in case of power failure. It does from the stage where it stopped.

SmartDiagnosis™

Should you experience any technical difficulty with your washing machine, it has the capability of transmitting data by phone to the Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis.

S

2-2. DETERMINE WASHING TIME BY FUZZY LOGIC

To get the best washing performance optimal time is determined by sensing the water temperature, selected washing temperature and laundry amount.

water temperature

washing time

selected	FUZZY	rinse time	the best
washing	LOGIC		washing
temperature			performance
		spin rhythm, time
laundry
amount
SENSING	PROCESSING	DETERMINATION	EFFECT

2-3. WATER LEVEL CONTROL

This model adopts a pressure sensor which can sense the water level in the tub.

Water supply is stopped when the water level reach the preset level, then washing program proceeds. Spinning does not proceed until the water in the tub reduces to a certain level.

2-4. THE DOOR CAN NOT BE OPENED

While program is operating.

While Door Lock light is on.

2-5. NFC (Tag On Function)

The Tag On function can only be used with smart phones equipped with the NFC function and based on the Android operating system (OS).

Position your smart phone so that the NFC antenna on the back of your smart phone matches the position of the Tag On icon on the appliance.

NFC reading performance of your smart phone is must be higher than a certain level for using this function.

T

3.PARTS IDENTIFICATION

Transit bolts

Drawer

(Fordetergentand fabricsoftener)

Drain hose

Door

Adjustable feet

Power plug

Ifthesupplycordisdamaged, itmustbereplacedbythe manufactureroritsserviceagents ora similarlyqualifiedpersonin ordertoavoida hazard.

Control panel

Drum

Drain pump filter

Drain plug

Lower cover cap

	Name	:Frontloadingwashingmachine
	Powersupply	:220-240V~,50Hz
	Size	:600mm(W)X560mm(D)X850mm(H)
	Weight	:62kg
	Max.Watt	:2100W
		0.45W(Theoff-mode,Theleft-onmode)
	Washcapacity	:8kg
	Permissiblewaterpressure	:100-1000kPa(1.0-10.0kgf/cm 2)

Theappearanceandspecificationsmayvarywithoutnoticetoimprovethequalityoftheunit.

Accessories

Inlethose

Spanner

4. INSTALLATION

INSTALLATION

The appliance should be installed as follows.

1Check the conditions of installation area.

1. Check level ground.

horizontal

On raised foundations or upper level homes, the vibrations can be caused by the type of flooring. It may be necessary to move the machine to a different area in the home or have the floor reinforced to properly support the operation of the unit.

2. Check for humidity or any foreign objects under the feet.

Clean the floor, there should be no foreign objects under the feet.

If the unit has foreign objects underneath the feet, this will prevent the unit from being leveled properly and will cause vibrations and slipping.

Remove any foreign objects, if any from underneath the machine and level unit properly. See below for examples of foreign objects.

Purchased		Carpet		Paper		Laminated
stopper						paper

2 Open the box and check appliance condition.

Washer

Base Packing

This leveling (or spanner) wrench must be used to remove the shipping bolts and level the unit. This should be kept for future use.

Spanner

V

1.	2.	3.
1.	2.	3.
		W

6 Connect Drain Hose.

If the drain hose is not installed properly, the unit will not drain properly. This allows water to back flow into the unit which can cause odors. Refer to Owner Manual for proper drain hose installation.

The odor could also be coming from the home’s drain to which the drain hose is attached.

about 100 cm

about 145 cm

about 105 cm

		<![if ! IE]> <![endif]>max. 100 cm
<![if ! IE]> <![endif]>min. 60 cm

Laundry tub

Hose
Retainer
Tie	Max. 100cm
strap	min. 60cm

Max. 100cm

min. 60cm

In this type of drain hose installation, the odor could be coming from the standpipe. This odor can come up the drain hose and into the unit.

Pour a cup or two of bleach or vinegar down the home drain and let it sit for 24 hours before running another cycle.

This will help eliminate odor from the home drain.

If a cycle is started too soon after doing this, it will not help the issue.

7 Connect power plug.

Connect the power plug to the wall outlet.

Avoid connecting several electric devices, it may be the cause of a fire.

X

8 Check the horizontality with a level (Gage).

Step 1

If washing machine legs are loose or not Screwed in, then tighten with the spanner wrench. Using the level, level the washing machine from front to back and side to side.

A level

Higher

Tighten

Adjustable feet

Step 2

Use the spanner wrench to adjust Legs until level and try the Diagonal test.

Diagonal test	How to perform a diagonal test:
	Place your right hand on the back, right corner and your left hand on the front,
	left corner of the unit, then attempt to rock the unit from corner to corner.
	Then, move your right hand to the front, right side and your left hand to the
	back, left corner and attempt to rock the unit from corner to corner.
	If the unit is level, it will not rock. However, if the unit is not level, it will rock.
	If the unit rocks, it will be necessary to adjust the leveling feet of the unit.
	Adjust the foot under the hand that is on the front of the machine.

	Higher	Lower	Lock nut
Tighten	Tighten
			Adjustable bolt
	Adjustable feet	Adjustable feet

Gap

Floor

No Gap

10mm

Floor

Lower the foot until there is no gap between floor and foot.

And only use adjustment rubber when difference at the leg adjustment is more than 10mm.

Rubber Cup	4620ER4002A	4620ER4002B
	(Black)	(Gray)
	for Tile floors	for Wooden floors

Step 3

Perform a Rinse and Spin with some clothing in the machine.

To do this, put 2~3kg of clothing in the unit, turn on the unit, Select the Rinse+Spin and then start. When the unit reaches the spin cycle, watch for vibrations.

If the unit is vibrating, make small adjustments to the leg until they subside. (Repeat step 2)

Step 4

Tighten the lock nut against the base of the machine to lock the position leg.

Tighen the lock nut

No Gap

Floor

PO

9 Test operation

1 Preparation	2 Press the power button.	3 Press the START/PAUSE
for		button.
washing.

·Connect the power plug to the outlet.

·Connect the inlet hose.

· In case of Coloreds program.

6 Check the water heating.

5 Check automatic reverse turn.

4 Check the water supply.

·Touch the Temp and Medic Rinse button simultaneously and the present temperature will be displayed. Page 20

·Check if the drum rotates clockwise and counterclockwise.

·Check if water is supplied through the detergent dispenser.

7 Check the drain and spin functions.

8 Turn power off and open	9 Water removal.
the door.

·Turn power off and then power on.

·Select the spin rpm

·Press the START PAUSE button.

·Check the spin and drain functions.

·Turn power off and then power on.

·Listen for a click to determine if the door is unlocking.

·If SVC is needed during check, remove the remaining water by pulling out the hose cap.

PP

5. OPERATION

How to use washer

Control panel

SmartDiagnosis™ function is
available only for the products with	LED display
a SmartDiagnosis™ mark.

Power Button	Start/Pause	Options
Program dial	Button

Power		Program Dial
Press the Power button to turn power on		Programs are available according to the
and off.		laundry type.
To cancel the Time Delay function, the		Lamp will light up to indicate selected
power button should pressed.		program.

Start/Pause

ThisStart/Pause button is used to start wash cycle or pause the wash cycle.

If temporary stop of wash cycle is needed, touch theStart/Pause button.

When in Pause, the power is turned off automatically after 4 minutes.

LED display

The display shows the settings, estimated time remaining, options, and status messages for your washer.

The display will remain on through the cycle.

Options

This allows you to select an additional cycle and will light when selected.

Use thise buttons to select the desired cycle options for the selected cycle.

How to use washer

Options

Intensive ) : Ifthelaundryisnormal andheavilysoiled,“Intensive”optionis effective.

Rinse + ( : Addrinseonce.

Dealy End :

Youcansetatimedelaysothatthewashing machinewillstartautomaticallyand nish afteraspeci edtimeinterval.

NOTE

The delay time is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, wash load and other factors.

1.TouchthePowerbutton.

2.Selectacycle.

3.TouchtheTimeDelaybuttonandsettime required.

4.TouchtheStart/Pausebutton.

How to use washer

Temp.

BytouchingtheTemp.buttonthewater temperaturecanbeselected.

-Cold

-20°C,30°C,40°C,60°C,95°C

Watertemperaturecanbeselected accordingtotheprogram.

Spin

SpinSpeedlevelcanbeselectedby touching'Spin'buttonrepeatedly.

SpinOnly

1.TouchthePowerbutton.

2.TouchtheSpinbuttontoselectRPM.

3.TouchtheStart/Pause.

NOTE

Whenyouselect"NoSpin",itwillstill rotateforashorttimewithlowspeedto drainquickly.

Pre Wash ()

Ifthelaundryisheavilysoiled,“PreWash” courseiseffective.

1.TouchthePowerbutton.

2.Selectacycle.

3.TouchthePreWashbutton.

4.TouchtheStart/Pausebutton.

Crease Care ( )

If you want to prevent creasing, select

Crease Care option.

1.PressthePowerbutton.

2.Selectacycle.

3.TouchtheCreaseCarebutton.

4.PresstheStart/Pausebutton.

How to use washer

Child Lock

Select this function to lock the buttons on the control assembly to prevent tampering. "Child Lock" can be set only during the washing cycle.

Locking the control panel

1.TouchandholdtheChildLockbuttonfor

3seconds.

2.Abeeperwillsound,and''willappearon

theLEDdisplay.

Whenthechildlockisset,allbuttonsare

lockedexceptthePowerbutton.

NOTE

Turningoffthepowerwillnotresetthe childlockfunction.Youmustdeactivate childlockbeforeyoucanaccessany otherfunctions.

Unlocking the control panel

1.TouchandholdtheChildLock buttonfor 3seconds.

2.Abeeperwillsoundandtheremainingtime forthecurrentprogrammewillreappearon theLEDdisplay.

Beep On / Off

TheBeepon/offfunctioncanbesetonlyduringthewashingcycle.

1.TouchthePowerbutton.

2.TouchtheStart/Pausebutton.

3.TouchandholdtheTemp. andRinse button

simultaneouslyforthreesecondstosetBeep

on/offfunction.

OncetheBeepon/offfunctionisset,thesetting ismemorizedevenafterthepoweristurnedoff.

NOTE

IfyouwanttoturntheBeeperoff, simplyrepeatthisprocess.

How to use washer

Tub Clean ( )

TubCleanisaspecialcycletocleantheinsideofthewashingmachine.

Ahigherwaterlevelisusedinthiscycleathigherspinspeed.Performthiscycleregularly.

1. Remove any clothing or items from the washer and close the door.

2. Open the dispenser drawer and add Anti

limescale(e.g. Calgon) to the main wash

compartment.

3. Close the dispenser drawer slowly.

4. PowerOnandthentouchandholdTub Cleanbuttonfor3seconds.Then'' and tubcleanpictogramwillbedisplayedonthe

LEDdisplay.

5. Touch the Start/Pause button to start.

6. After the cycle is complete, leave the door open to allow the washer door opening, flexible gasket and door glass to dry.

NOTE

Do not add any detergent to the detergent compartments.

Excessive suds may generate and leak from the washer.

CAUTION

If there is a child, be careful not to leave the door open fo r too long.

Door Lock & Detecting

“Door Lock”- For safety reasons, the door will lock while machine is in use and the “Door Lock” icon will light up. You can safely open the door after the “Door Lock” icon turns off.

While"Detecting" is shown on the display the washing machine rotates slowly and detects how much laundry is loaded in the drum.

It will take a short time.

6.WIRINGDIAGRAM/PCBLAYOUT

Wiring Diagram

PCB Layout (Main)

Washer Heater

PCB POWER

Water sensor

White Common violet-blue:

R≈22Ω

AG heater

White:Common

Violet:Short

Orange:Long

Moter Stator Control

V-U/U-W /W-V

→R:8~11Ω

display

Door Switch/

Main Motor Control

Inlet valve