OWNER’S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.
F2514STGE
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www.lg.com |
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MFL69306268 |
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Copyright © 2017-2019 LG Electronics Inc. All Rights Reserved |
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Rev.03_082019 |
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TABLE OF CONTENTS
This manual is produced for a group of products and may contain images or content different from the model you purchased.
This manual is subject to revision by the manufacturer.
SAFETY INSTRUCTIONS....................................... |
03 |
Important Safety Instructions............................................................... |
05 |
INSTALLATION....................................................... |
08 |
Parts..................................................................................................... |
08 |
Accessories.......................................................................................... |
08 |
Specifications....................................................................................... |
09 |
Installation Place Requirements........................................................... |
10 |
Unpacking and Removing Shipping Bolts............................................ |
11 |
Using Anti–Slip Sheets (Optional)......................................................... |
12 |
Wooden Floors (Suspended Floors).................................................... |
12 |
Leveling the Washing Machine............................................................ |
13 |
Connecting Inlet Hose.......................................................................... |
13 |
Installation of Drain Hose..................................................................... |
16 |
OPERATION............................................................ |
17 |
Using the Washing Machine................................................................ |
17 |
Sorting Iaundry..................................................................................... |
18 |
Adding Cleaning Products.................................................................... |
19 |
Control Panel....................................................................................... |
21 |
Programme Table................................................................................. |
22 |
Option Cycle......................................................................................... |
26 |
Dry........................................................................................................ |
30 |
SMART FUNCTIONS.............................................. |
31 |
Using SmartThinQ Application............................................................. |
31 |
Using Smart Diagnosis™..................................................................... |
33 |
MAINTENANCE....................................................... |
34 |
Cleaning your Washing Machine......................................................... |
34 |
Cleaning the Water Inlet Filter.............................................................. |
34 |
Cleaning the Drain Pump Filter............................................................ |
35 |
Cleaning the Dispenser Drawer........................................................... |
36 |
Tub Clean............................................................................................. |
36 |
Caution on Freezing During Winter...................................................... |
37 |
TROUBLESHOOTING............................................. |
39 |
Diagnosing Problems........................................................................... |
39 |
Error Messages.................................................................................... |
42 |
WARRANTY |
............................................................44 |
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.
WARNING - This indicates that the failure to follow the instructions can cause serious injury or death.
CAUTION - This indicates that the failure to follow the instructions can cause the minor injury or damage the product.
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following.
CHILDREN IN THE HOUSEHOLD
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
For use in Europe:
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
03
GROUNDING REQUIREMENTS
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
••This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
••This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
••Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the appliance is properly grounded.
••Do not modify the plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician.
04
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following.
Installation |
Operation |
••Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. It can cause electric shock or injury.
••This appliance is heavy. Two or more people may be needed to install and move the appliance. Failure to do so can result in injury.
••Store and install this appliance where it will not be exposed to temperatures below freezing or exposed to outdoor
weather conditions. Failure to do so can result in leakage.
••Tighten the drain hose to avoid separation. Splashing of water may cause electric shock.
••If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard.
••The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the tumble dryer, in such a way that a full opening of the tumble dryer door is restricted. The washing machine shall not be installed at a humid place.
••Do not use a sharp object like drill or pin to press or separate an operation unit. It can cause the electric shock or injury.
••Only an authorized repair person from LG Electronics service centre should disassemble, repair, or modify the product. Improper service may cause injury, electric shock or fire.
••Do not spray the water inside or outside the product to clean it. Water can damage the insulation, causing electric shock or fire.
••Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc. Improper use can cause fire or explosion.
••Do not put living animals, such as pets into the product. It may cause injury.
••Do not leave this appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.
••Never reach into this appliance while it is operating. Wait until the drum has completely stopped. Failure to do so may result in injury.
05
••Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene,
vegetable oil, cooking oil, etc.). Improper use can cause fire or explosion.
••In case of flood, stop using the product and contact the LG Electronics service centre. Contact with water can cause electric shock.
••Do not push down the door excessively, when the appliance door is open. Doing so may topple over the appliance and it can cause the injury.
••Use new hose-sets supplied with the appliance. Old hose-sets should not be reused. Water leakage may cause property damage.
••Do not touch the door during steam cycles, drying or high-temperature washing. The door surface can become very hot. Allow the door lock to release before opening the door. Failure to do so may result in injury.
••Do not use inflammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) around the product. It may cause explosion or fire.
••If the drain hose or inlet hose is frozen during winter, use it only after thawing.
Freezing may cause fire or electric shock, and frozen parts may cause product malfunction or reduction in product life span.
••Keep all washing detergents, softener and bleach away from children. These products contain poisonous materials.
••Do not plug multiple products into multiple socket-outlets or extension cords. This can cause fire.
••Remove the power plug when you clean the product. Not removing the plug may result in electric shock or injury.
••Do not touch the power plug with wet hands. It can cause the electric shock or injury.
••When pulling out the power plug from an outlet, hold the power plug, not the cable. Damage of the cable can cause the electric shock or injury.
••Do not bend the power cable excessively or place a heavy object on top of it. Damage of the power cable can cause electric shock or fire.
06
Technical Safety for Using the Tumble Dryer
••Do not dry unwashed items in the appliance.
••Items that have been soiled with substances such as cooking oil, vegetable oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance.
••Fabric softeners or other similar products should be used according to the fabric softener instructions.
••Remove all objects from pockets such as lighters and matches.
••Never stop this appliance before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
••This appliance is not to be used if industrial chemicals have been used for cleaning.
••Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in this appliance.
Disposal
••Before discarding an old appliance, unplug it. Render the plug useless. Cut off the cable directly behind the appliance to prevent misuse.
••Dispose of the packaging material (such as vinyl and styrofoam) away from children. The packaging material can suffocate a child.
••Remove the door to the washing compartment before this appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside. Failure to do so can result in serious injury to persons or death.
07
Parts
Transit bolts
Power plug
Drawer
Control panel
Drum
Door
Drain hose
Drain plug
Drain pump filter
Cover cap (Location may vary depending on products)
Adjustable feet
Inlet hose (1EA) |
Spanner |
Elbow Bracket |
(Option : Hot (1EA)) |
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(for securing drain hose) |
Anti–slip sheets (2EA) |
Caps for covering shipping bolt holes |
Tie strap |
(Optional) |
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08
Specifications
Model |
F2514STGE |
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Wash Capacity |
14 kg (Wash) / 8 kg (Dry) |
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Power Supply |
230 V~, 60 Hz |
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Size |
645 mm (W) x 770 mm (D) x 940 mm (H) |
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Product Weight |
81 kg |
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Max. Watt |
2200 W (Wash) / 2100 W (Dry) |
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Permissible Water pressure |
0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm²) |
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•• Appearance and specifications may change without notice to improve the quality of the product.
09
Location
0.5 cm
10 cm |
2 cm |
2 cm |
Level floor : Allowable slope under the entire washing machine is 1°.
Power outlet : Must be within 1.5 meters of either side of the location of the washing machine.
•• Do not overload the outlet with more than one appliance.
Additional Clearance : For the wall, 10 cm: rear /2 cm: right & left side
•• Do not place or store laundry products on top of the washing machine at any time.
•• These products may damage the finish or controls.
Positioning
•• Install the washing machine on a flat hard floor.
•• Make sure that air circulation around the washing machine is not impeded by carpets, rugs, etc.
•• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the washing machine.
•• If it is impossible to avoid positioning the washing machine next to a gas cooker or coal burning insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances.
•• Do not install your washing machine in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
•• Please ensure that when the washing machine is installed, it is easily accessible for an engineer in the event of a breakdown.
•• With the washing machine installed, adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable, and a clearance of approximately 5 mm is left between the top of the washing machine and the underside of any work-top.
•• This equipment is not designed for maritime use or for use in mobile installations such as caravans, aircraft etc.
Electrical Connection
•• Do not use an extension cord or double adapter.
•• Always unplug the washing machine and turn off the water supply after use.
•• Connect the washing machine to an earthed socket in accordance with current wiring regulations.
•• The washing machine must be positioned so that the plug is easily accessible.
•• Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service centre.
•• If the washing machine is delivered in winter and temperatures are below freezing, place the washing machine at room temperature for a few hours before putting it into operation.
10
1 Lift the washing machine off the foam base.
•• After removing the carton and shipping material, lift the washing machine off the foam base. Make sure the tub support comes off with the base and is not stuck to the bottom of the washing machine.
•• If you must lay the washing machine down to remove the carton base, always protect the side of the washing machine and lay it carefully on its side. DO NOT lay the washing machine on its front or back.
Tub Support |
Carton base |
(Optional) |
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2 Remove the bolt assemblies.
•• Starting with the bottom two shipping bolts, use the spanner (included) to fully loosen all shipping bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.
Retainer
Shipping
bolt
3 Install the hole caps.
•• Locate the hole caps included in the accessory pack and install them in the shipping bolt holes.
Cap
NOTE
•• Save the bolt assemblies for future use. To prevent damage to internal components, DO NOT transport the washing machine without reinstalling the shipping bolts.
•• Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washing machine. The cord is secured to the back of the washing machine with a shipping bolt to help prevent operation with shipping bolts in place.
11
Using Anti–Slip Sheets (Optional)
If you install the washing machine on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti–slip sheets under the leveling feet and adjust the level.
1 |
Clean the floor to attach the anti–slip sheets. |
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•• Use a dry rag to remove and clean foreign |
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objects and moisture. If moisture remains, the |
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anti–slip sheets may slip. |
2 |
Adjust the level after placing the washing machine |
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in the installation area. |
3 |
Place the adhesive side of the anti–slip sheet on |
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the floor. |
•• It is most effective to install the anti–slip sheets under the front legs. If it is difficult to place the pads under the front legs, place them under the back legs.
This side up
Adhesive side
4 Ensure the washing machine is level.
•• Push or rock the top edges of the washing machine gently to make sure that the washing machine does not rock. If the washing machine rocks, level the washing machine again.
Wooden Floors (Suspended
Floors)
•• Wooden floors are particularly susceptible to vibration.
•• To prevent vibration we recommend you place rubber cups at least 15 mm thick of the each foot of the washing machine, secured to at least two floor beams with screws.
Rubber Cup
•• If possible install the washing machine in one of the corners of the room, where the floor is more stable.
•• Fit the rubber cups to reduce vibration.
•• You can obtain rubber cups (p/no.4620ER4002B) from the LG Service Centre.
NOTE
•• Proper placement and leveling of the washing machine will ensure long, regular, and reliable operation.
•• The washing machine must be 100% horizontal and stand firmly in position.
•• It must not ‘Seesaw’ across corners under the load.
•• The installation surface must be clean, free from floor wax and other lubricant coatings.
•• Do not let the feet of the washing machine get wet. Failure to do so may cause vibration or noise.
12
If the floor is uneven, turn the adjustable feet as required
(Do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (Use a spirit level).
•• Once the washing machine is level, tighten the lock nuts up towards the base of the washing machine. All lock nuts must be tightened.
•• Water supply pressure must be between 0.1 MPa and
1.0 MPa (1.0 ‒ 10.0 kgf/cm2).
•• Do not strip or crossthread when connecting inlet hose to the valve.
•• If the water supply pressure is more than 1.0 MPa, a decompression device should be installed.
•• Periodically check the condition of the hose and replace the hose if necessary.
Raise |
Lower |
Lock Nut
Tighten all 4 locknuts securely
•• Diagonal Check
When pushing down the edges of the washing machine top plate diagonally, the washing machine should not move up and down at all (Check both directions). If the washing machine rocks when pushing the machine top plate diagonally, adjust the feet again.
NOTE
•• Timber or suspended type flooring may contribute to excessive vibration and unbalance.
•• If the washing machine is installed on a raised platform, it must be securely fastened in order to eliminate the risk of falling off.
Checking Rubber Seal Inlet Hose
Two rubber seals are supplied with the water inlet hoses. They are used for preventing water leaks. Make sure the connection to taps is sufficiently tight.
Hose connector
Rubber seal
Hose connector
Rubber seal
13
Connecting Hose to Water Tap
Connecting screw-type hose to tap with thread
Screw the hose connector onto the water supply tap.
Connecting screw-type hose to tap without thread
1 Loose the four fixing screws.
Upper |
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Rubber |
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seal |
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connector |
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Fixing screw
2 Remove the guide plate if the tap is too large to fit the adapter.
Guide plate
3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection.
Tighten the four fixing screws.
4 Push the inlet hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right.
Plate
Inlet hose
Connecting one touch type hose to tap without thread
1 Unscrew the adapter ring plate and loose the four fixing screws.
Ring plate
2 Remove the guide plate if the tap is too large to fit the adapter.
Guide plate
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3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection.
Tighten the adapter ring plate and the four fixing screws.
4 Pull the connector latch plate down, push the inlet hose onto the adapter, and release the connector latch plate. Make sure the adapter locks into place.
Latch plate
Connecting Hose to Washing Machine
Make sure that there are no kinks in the hose and that they are not crushed.
When your washing machine has two valves.
•• The Inlet hose with the red connector is for the hot water tap.
NOTE
•• After completing connection, if water leaks from the hose, repeat the same steps.
Use the most conventional type of tap for the water supply. In case the tap is square or too big, remove the guide plate before inserting the tap into the adaptor.
NOTE
•• After connecting the inlet hose to the water tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.
Using the horizontal tap
Horizontal tap
Extension tap
Square tap
15