LG F1299RDSU7 Owner’s Manual

OWNER’S MANUAL

WASHING
MACHINE

Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.

F1299RDSU(0~9)

MFL69283918

www.lg.com

TABLE OF CONTENTS

SAFETY INSTRUCTIONS ......................................03

Important Safety Instructions ............................................................... 05

INSTALLATION .......................................................08

Specifications ......................................................................................08

Accessories .........................................................................................08

Installation Place Requirements .......................................................... 09

Unpacking and Removing Shipping Bolts ...........................................10

Using Non-Skid Pads (Optional).......................................................... 11

Wooden Floors (Suspended Floors) .................................................... 11

Leveling the Washing Machine ............................................................12

Connecting Inlet Hose .........................................................................12

Installation of Drain Hose ....................................................................15

This manual is produced for a group of products
and may contain images or content different from
the model you purchased.

This manual is subject to revision by the
manufacturer.

OPERATION ...........................................................16

Using the Washing Machine ................................................................16

Sorting Iaundry ....................................................................................17

Adding Cleaning Products ................................................................... 18

Control Panel ....................................................................................... 20

Programme Table ................................................................................21

Option Cycle ........................................................................................ 25

Dry (Optional) ......................................................................................28

Using Smart Function (Optional) ......................................................... 29

MAINTENANCE ......................................................30

Cleaning your Washing Machine .........................................................30

Cleaning the Water Inlet Filter .............................................................30

Cleaning the Drain Pump Filter ...........................................................31

Cleaning the Dispenser Drawer...........................................................32

Tub Clean (Optional) ...........................................................................32

Caution on Freezing During Winter ..................................................... 33

Using the Smart Diagnosis™ Function ...............................................35

TROUBLESHOOTING ............................................36

Diagnosing Problems ..........................................................................36

Error Messages ...................................................................................38

WARRANTY ............................................................40

SAFETY INSTRUCTIONS

The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the product.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described
below.

This symbol is displayed to the indicate matters and operations that
can cause risk. Read the part with this symbol carefully and follow the
instructions in order to avoid risk.

WARNING

can cause serious injury or death.

CAUTION

can cause the minor injury or damage the product.

- This indicates that the failure to follow the instructions

- This indicates that the failure to follow the instructions

WARNING

To reduce the risk of re, electric shock, or injury to persons when using

your product, basic safety precautions should be followed, including the
following.

CHILDREN IN THE HOUSEHOLD

This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they do
not play with the appliance.

For use in Europe:

This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.

Children of less than 3 years should be kept away unless continuously supervised.

03

GROUNDING REQUIREMENTS

WARNING

For your safety, the information in this manual must be followed to

minimize the risk of re, explosion, or electric shock, or to prevent

property damage, injury to persons, or death.

•This appliance must be grounded. In the event of malfunction or breakdown, grounding
will reduce the risk of electric shock by providing a path of least resistance for electric
current.

•This appliance is equipped with a cord having an equipment-grounding conductor and
grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.

•Improper connection of the equipment-grounding conductor can result in risk of electric

shock. Check with a qualied electrician or service person if you are in doubt as to

whether the appliance is properly grounded.

•Do not modify the plug provided with the appliance. If it does not t the outlet, have a

proper outlet installed by a qualied electrician.

DISPOSAL OF YOUR OLD APPLIANCE

1. All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed
by the government or the local authorities.

2. The correct disposal or your old appliance will help prevent potential
negative consequences for the environment and human health.

3. For more detailed information about disposal of your old appliance, please

contact your city ofce, waste disposal service or the shop where you

purchased the product.

04

Important Safety Instructions

WARNING

To reduce the risk of re, electric shock, or injury to persons when using

your product, basic safety precautions should be followed, including the
following.

Installation

•Never attempt to operate this appliance
if it is damaged, malfunctioning, partially
disassembled, or has missing or broken
parts, including a damaged cord or plug.
It can cause electric shock or injury.

•This appliance is heavy. Two or more
people may be needed to install and
move the appliance. Failure to do so
can result in injury.

•Store and install this appliance where
it will not be exposed to temperatures
below freezing or exposed to outdoor
weather conditions. Failure to do so can
result in leakage.

•Tighten the drain hose to avoid
separation. Splashing of water may
cause electric shock.

Operation

•Do not use a sharp object like drill or pin
to press or separate an operation unit. It
can cause the electric shock or injury.

•Only an authorized repair person from
LG Electronics service centre should
disassemble, repair, or modify the
product. Improper service may cause

injury, electric shock or re.

•Do not spray the water inside or outside
the product to clean it. Water can
damage the insulation, causing electric

shock or re.

•Keep the area underneath and around
your appliances free of combustible
materials such as lint, paper, rags,
chemicals, etc. Improper use can cause

re or explosion.

•If the supply cord is damaged, it must
be replaced by the manufacturer or

its service agents or similarly qualied

person in order to avoid a hazard.

•The appliance must not be installed
behind a lockable door, a sliding door
or a door with a hinge on the opposite
side to that of the tumble dryer, in such
a way that a full opening of the tumble
dryer door is restricted.

•Do not put living animals, such as pets
into the product. It may cause injury.

•Do not leave this appliance door open.
Children may hang on the door or crawl
inside the appliance, causing damage
or injury.

05

•Never reach into this appliance while
it is operating. Wait until the drum has
completely stopped. Failure to do so
may result in injury.

•Do not put in, wash or dry articles that
have been cleaned in, washed in,
soaked in, or spotted with combustible
or explosive substances (such as
wax, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene,
vegetable oil, cooking oil, etc.). Improper

use can cause re or explosion.

•In case of ood, stop using the product
and contact the LG Electronics service
centre. Contact with water can cause
electric shock.

•If the drain hose or inlet hose is frozen
during winter, use it only after thawing.

Freezing may cause re or electric

shock, and frozen parts may cause
product malfunction or reduction in
product life span.

•Keep all washing detergents, softener
and bleach away from children. These
products contain poisonous materials.

•Do not plug multiple products into
multiple socket-outlets or extension

cords. This can cause re.

•Remove the power plug when you clean
the product. Not removing the plug may
result in electric shock or injury.

•Do not push down the door excessively,
when the appliance door is open. Doing
so may topple over the appliance and it
can cause the injury.

•Use new hose-sets supplied with the
appliance. Old hose-sets should not
be reused. Water leakage may cause
property damage.

•Do not touch the door during steam
cycles, drying or high-temperature
washing. The door surface can become
very hot. Allow the door lock to release
before opening the door. Failure to do
so may result in injury.

•Do not use inammable gas and
combustible substances (benzene,
gasoline, thinner, petroleum, alcohol,
etc.) around the product. It may cause

explosion or re.

•Do not touch the power plug with wet
hands. It can cause the electric shock
or injury.

•When pulling out the power plug from
an outlet, hold the power plug, not the
cable. Damage of the cable can cause
the electric shock or injury.

•Do not bend the power cable
excessively or place a heavy object on
top of it. Damage of the power cable

can cause electric shock or re.

06

Technical Safety for Using the
Tumble Dryer

•Do not dry unwashed items in the
appliance.

•Items that have been soiled with
substances such as cooking oil,
vegetable oil, acetone, alcohol, petrol,
kerosene, spot removers, turpentine,
waxes and wax removers should be
washed in hot water with an extra
amount of detergent before being dried
in the appliance.

•Fabric softeners or other similar
products should be used according to
the fabric softener instructions.

•Remove all objects from pockets such
as lighters and matches.

Disposal

•Before discarding an old appliance,
unplug it. Render the plug useless.
Cut off the cable directly behind the
appliance to prevent misuse.

•Dispose of the packaging material (such
as vinyl and styrofoam) away from
children. The packaging material can
suffocate a child.

•Remove the door to the washing
compartment before this appliance is
removed from service or discarded to
avoid the danger of children or small
animals getting trapped inside. Failure
to do so can result in serious injury to
persons or death.

•Never stop this appliance before the
end of the drying cycle unless all items
are quickly removed and spread out so
that the heat is dissipated.

•This appliance is not to be used if
industrial chemicals have been used for
cleaning.

•Items such as foam rubber (latex foam),
shower caps, waterproof textiles, rubber
backed articles and clothes or pillows

tted with foam rubber pads should not

be dried in this appliance.

07

INSTALLATION

Specications

Transit bolts

Power plug

Drawer

Control panel

Drum

Door

Drain hose

Drain plug

Drain pump lter

Cover cap

(Location may
vary depending on
products)

Adjustable feet

•Power supply : 220‒240 V~, 50 Hz

•Size : 686 mm (W) x 767 mm (D) x 982 mm (H)

•Product weight : 96 kg

•Wash Capacity : 19 kg (Wash) / 10 kg (Dry)

•Max. Watt : 2000 - 2200 W (Wash) / 2100 - 2300 W (Dry)

•Permissible water pressure : 0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm2)

•Appearance and specications may vary without notice to improve the quality of the
product.

Accessories

Inlet hose (1EA)

(Option : Hot /

Cold (2EA))

Spanner Elbow Bracket

(for securing drain

hose)

Anti–slip sheets

(2EA)

(Optional)

Caps for covering

shipping bolt holes

Tie strap

08

Installation Place Requirements

Location

cm

10

Level oor :

machine is 1°.

Power outlet :

of the location of the washing machine.

•Do not overload the outlet with more than one
appliance.

Additional Clearance :

/2 cm: right & left side

•Do not place or store laundry products on top of the
washing machine at any time.

•These products may damage the nish or controls.

Allowable slope under the entire washing

Must be within 1.5 meters of either side

cm

2

For the wall, 10 cm: rear

Positioning

•Install the washing machine on a at hard oor.

•Make sure that air circulation around the washing
machine is not impeded by carpets, rugs, etc.

•Never try to correct any unevenness in the oor with
pieces of wood, cardboard or similar materials under
the washing machine.

•If it is impossible to avoid positioning the washing
machine next to a gas cooker or coal burning
insulation (85x60 cm) covered with aluminum foil on
the side facing the cooker or stove must be inserted
between the two appliances.

cm

2

•Do not install your washing machine in rooms where
freezing temperatures may occur. Frozen hoses may
burst under pressure. The reliability of the electronic
control unit may be impaired at temperatures below
freezing point.

•Please ensure that when the washing machine is
installed, it is easily accessible for an engineer in the
event of a breakdown.

•With the washing machine installed, adjust all four feet
using the transit bolt spanner provided to ensure the
appliance is stable, and a clearance of approximately
20 mm is left between the top of the washing machine
and the underside of any work-top.

•This equipment is not designed for maritime use or for
use in mobile installations such as caravans, aircraft
etc.

Electrical Connection

•Do not use an extension cord or double adapter.

•Always unplug the washing machine and turn off the
water supply after use.

•Connect the washing machine to an earthed socket in
accordance with current wiring regulations.

•The washing machine must be positioned so that the
plug is easily accessible.

•Repairs to the washing machine must only be carried

out by qualied personnel. Repairs carried out by

inexperienced persons may cause injury or serious
malfunctioning. Contact your local service centre.

•If the washing machine is delivered in winter and
temperatures are below freezing, place the washing
machine at room temperature for a few hours before
putting it into operation.

09

Unpacking and Removing
Shipping Bolts

Lift the washing machine off the foam base.

1

•After removing the carton and shipping material,
lift the washing machine off the foam base. Make
sure the tub support comes off with the base
and is not stuck to the bottom of the washing
machine.

•If you must lay the washing machine down to
remove the carton base, always protect the side
of the washing machine and lay it carefully on
its side. DO NOT lay the washing machine on its
front or back.

Install the hole caps.

3

•Locate the hole caps included in the accessory
pack and install them in the shipping bolt holes.

Cap

NOTE

•Save the bolt assemblies for future use. To
prevent damage to internal components, DO NOT
transport the washing machine without reinstalling
the shipping bolts.

•Failure to remove shipping bolts and retainers
may cause severe vibration and noise, which
can lead to permanent damage to the washing
machine. The cord is secured to the back of the
washing machine with a shipping bolt to help
prevent operation with shipping bolts in place.

Tub Support

(Optional)

Remove the bolt assemblies.

2

•Starting with the bottom two shipping bolts, use
the spanner (included) to fully loosen all shipping
bolts by turning them counterclockwise. Remove
the bolt assemblies by wiggling them slightly
while pulling them out.

Shipping

bolt

Carton base

Retainer

10

Using Non-Skid Pads (Optional)

Wooden Floors (Suspended

If you install the washing machine on a slippery surface,
it may move because of excessive vibration. Incorrect
leveling may cause malfunction through noise and
vibration. If this occurs, install the non-skid pads under
the leveling feet and adjust the level.

Clean the oor to attach the non-skid pads.

1

•Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains, the
non-skid pads may slip.

Adjust the level after placing the washing machine

2

in the installation area.

Place the adhesive side of the non-skid pad on the

3

oor.

•It is most effective to install the non-skid pads

under the front legs. If it is difcult to place the

pads under the front legs, place them under the
back legs.

This side up

Adhesive side

Floors)

•Wooden oors are particularly susceptible to vibration.

•To prevent vibration we recommend you place rubber
cups at least 15 mm thick of the each foot of the

washing machine, secured to at least two oor beams

with screws.

Rubber Cup

•If possible install the washing machine in one of the

corners of the room, where the oor is more stable.

•Fit the rubber cups to reduce vibration.

•You can obtain rubber cups (p/no.4620ER4002B) from
the LG Service Centre.

NOTE

•Proper placement and leveling of the washing
machine will ensure long, regular, and reliable
operation.

•The washing machine must be 100% horizontal

and stand rmly in position.

•It must not ‘Seesaw’ across corners under the
load.

•The installation surface must be clean, free from

oor wax and other lubricant coatings.

•Do not let the feet of the washing machine get
wet. Failure to do so may cause vibration or noise.

Ensure the washing machine is level.

4

•Push or rock the top edges of the washing
machine gently to make sure that the washing
machine does not rock. If the washing machine
rocks, level the washing machine again.

11

Leveling the Washing Machine

Connecting Inlet Hose

If the oor is uneven, turn the adjustable feet as required

(Do not insert pieces of wood etc. under the feet). Make

sure that all four feet are stable and resting on the oor

and then check that the appliance is perfectly level (Use
a spirit level).

•Once the washing machine is level, tighten the lock
nuts up towards the base of the washing machine. All
lock nuts must be tightened.

Raise

Lock Nut

Lower

Tighten all 4

locknuts securely

•Diagonal Check
When pushing down the edges of the washing
machine top plate diagonally, the washing machine
should not move up and down at all (Check both
directions). If the washing machine rocks when
pushing the machine top plate diagonally, adjust the
feet again.

•Water supply pressure must be between 0.1 MPa and

1.0 MPa (1.0‒10.0 kgf/cm2).

•Do not strip or crossthread when connecting inlet hose
to the valve.

•If the water supply pressure is more than 1000 kPa, a
decompression device should be installed.

•Periodically check the condition of the hose and
replace the hose if necessary.

Checking Rubber Seal Inlet Hose

Two rubber seals are supplied with the water inlet hoses.
They are used for preventing water leaks. Make sure the

connection to taps is sufciently tight.

Hose connector

Rubber seal

NOTE

•Timber or suspended type ooring may contribute
to excessive vibration and unbalance.

•If the washing machine is installed on a raised
platform, it must be securely fastened in order to
eliminate the risk of falling off.

12

Hose connector

Rubber seal

Connecting Hose to Water Tap

Connecting screw-type hose to tap with thread

Screw the hose connector onto the water supply tap.

Push the adapter onto the end of the tap so that

3

the rubber seal forms a watertight connection.

Tighten the four xing screws.

Push the inlet hose vertically upwards so that the

4

rubber seal within the hose can adhere completely
to the tap and then tighten it by screwing it to the
right.

Connecting screw-type hose to tap without

thread

Loose the four xing screws.

1

Upper

connector

Fixing screw

Remove the guide plate if the tap is too large to t

2

the adapter.

Guide plate

Rubber
seal

Plate

Inlet hose

Connecting one touch type hose to tap without

thread

Unscrew the adapter ring plate and loose the four

1

xing screws.

Ring plate

Remove the guide plate if the tap is too large to t

2

the adapter.

Guide plate

13

Push the adapter onto the end of the tap so that

3

the rubber seal forms a watertight connection.

Tighten the adapter ring plate and the four xing

screws.

Pull the connector latch plate down, push the inlet

4

hose onto the adapter, and release the connector
latch plate. Make sure the adapter locks into place.

Latch plate

Connecting Hose to Washing Machine

Make sure that there are no kinks in the hose and that
they are not crushed.

When your washing machine has two valves.

•The Inlet hose with the red connector is for the hot
water tap.

NOTE

•After completing connection, if water leaks from
the hose, repeat the same steps.
Use the most conventional type of tap for the
water supply. In case the tap is square or too big,
remove the guide plate before inserting the tap
into the adaptor.

NOTE

•After connecting the inlet hose to the water

tap, turn on the water tap to ush out foreign

substances (dirt, sand, sawdust, etc.) in the water
lines. Let the water drain into a bucket, and check
the water temperature.

Using the horizontal tap

Horizontal tap

Extension tap

Square tap

14

Installation of Drain Hose

•The drain hose should not be placed higher than 100

cm above the oor. Water in the washing machine

may not drain or may drain slowly.

•Securing the drain hose correctly will protect the oor
from damage due to water leakage.

•If the drain hose is too long, do not force it back into
the washing machine. This will cause abnormal noise.

about 100 cm

about 145 cm

max. 100 cm

about 105 cm

•When installing the drain hose to a sink, secure it
tightly with string.

•Securing the drain hose correctly will protect the oor
from damage due to water leakage.

Laundry tub

Hose

retainer

Tie strap

max. 100 cm

max. 100 cm

15

OPERATION

Using the Washing Machine

Before the rst wash, select a cycle (Cotton 60 °C, add

a half load of detergent), allow the washing machine
to wash without clothing. This will remove residue and
water from the drum that may have been left during
manufacturing.

Sort laundry and load items.

1

•Sort laundry by fabric type, soil level, colour and
load size as needed. Open the door and load
items into the washing machine.

Add cleaning products and/or detergent and

2

softener.

•Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate areas
of the dispenser.

Choose the desired washing cycle.

4

•Press the Cycle button repeatedly or turn the
cycle selector knob until the desired cycle is
selected.

Begin cycle.

5

•Press the

The washing machine will agitate briey without

water to measure the weight of the load. If the

Start/Pause

minutes, the washing machine will shut off and
all settings will be lost.

End of cycle.

6

•When the cycle is nished, a melody will sound.
Immediately remove your clothing from the
washing machine to reduce wrinkling. Check
around the door seal when removing the load for
small items that may be caught in the seal.

Start/Pause

button is not pressed within 5

button to begin the cycle.

Turn on the washing machine.

3

•Press the
machine.

16

Power

button to turn ON the washing

Sorting Iaundry

Look for a care label on your clothes.

1

•This will tell you about the fabric content of your
garment and how it should be washed.

•Symbols on the care labels.

Wash temperature

Normal machine wash

Permanent press

Delicate

Hand wash

Do not wash

Caring before loading.

3

•Combine large and small items in a load. Load

large items rst.

•Large items should not be more than half the
total wash load. Do not wash single items. This
may cause an unbalanced load. Add one or two
similar items.

•Check all pockets to make sure that they are
empty. Items such as nails, hair clips, matches,
pens, coins and keys can damage both your
washing machine and your clothes.

Sorting laundry.

2

•To get the best results, sort clothes into loads
that can be washed with the same wash cycle.

•Different fabrics need to be washed at varying
temperatures and spin speeds.

•Always sort dark colours from pale colours and
whites. Wash separately as dye and lint transfer
can occur causing discolouration of white and
pale garments. If possible, do not wash heavily
soiled items with lightly soiled ones.

– Soil (Heavy, Normal, Light)

Separate clothes according to amount of soil.

– Colour (White, Lights, Darks)

Separate white fabrics from coloured fabrics.

– Lint (Lint producers, Collectors)

Wash lint producers and lint collectors
separately.

•Close zippers, hooks and strings to make sure
that these items don’t snag on other clothes.

•Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto stains
to help lift dirt.

•Check the folds of the exible gasket (gray) and
remove any small articles.

•Check inside the drum and remove any items
from a previous wash.

•Remove any clothing or items from the exible
gasket to prevent clothing and gasket damage.

17

Adding Cleaning Products

Detergent Dosage

•Detergent should be used according to the instruction
of the detergent manufacturer and selected according
to type, colour, soiling of the fabric and washing
temperature.

•If too much detergent is used, too many suds can
occur and this will result in poor washing results or
cause heavy load to the motor.

•If you wish to use liquid detergent follow the guidelines
provided by the detergent manufacturer.

•You can pour liquid detergent directly into the
main detergent drawer if you are starting the cycle
immediately.

•Do not use liquid detergent if you are using Time
delay, or if you have selected Pre Wash, as the liquid
may harden.

•If too many suds occur, reduce the detergent amount.

•Detergent usage may need to be adjusted for water
temperature, water hardness, size and soil level of the
load. For best results, avoid oversudsing.

•Refer to the label of the clothes, before chooseing the
detergent and water temperature:

•When using the washing machine, use designated
detergent for each type of clothing only:

– General powdered detergents for all types of fabric

– Powdered detergents for delicate fabric

– Liquid detergents for all types of fabric or

designated detergents only for wool

•For better washing performance and whitening, use
detergent with the general powdered bleach.

•Detergent is ushed from the dispenser at the
beginning of the cycle.

NOTE

•Do not let the detergent harden.
Doing so may lead to blockages, poor rinse
performance or odour.

•Full load : According to manufacturer’s
recommendation.

•Part load : 3/4 of the normal amount

•Minimum load : 1/2 of full load

Adding Detergent and Fabric Softener

Adding detergent

•Main wash only →

•Pre wash+Main wash →

NOTE

•Too much detergent, bleach or softener may

cause an overow.

•Be sure to use the appropriate amount of
detergent.

Adding fabric softener

•Do not exceed the maximum ll line. Overlling can
cause early dispensing of the fabric softener, which
may stain clothes. Close the dispenser drawer slowly.

18

•Do not leave the fabric softener in the detergent
drawer for more than 2 days (Fabric softener may
harden).

•Softener will automatically be added during the last
rinse cycle.

•Do not open the drawer when water is being supplied.

•Solvents (benzene, etc) should not be used.

NOTE

•Do not pour fabric softener directly on the clothes.

Adding water softener

•A water softener, such as Anti-limescale (e.g. Calgon)
can be used to cut down on the use of detergent in
extremely hard water areas. Dispense according to

the amount specied on the packaging. First add

detergent and then the water softener.

•Use the quantity of detergent required for soft water.

Using tablet

Open the door and put tablets into the drum.

1

Load the laundry into the drum and close the door.

2

19

Control Panel

Power button

•Press the
machine on.

•To cancel the
button should be pressed.

Start/Pause button

•This
wash cycle or pause the wash cycle.

•If a temporary stop of the wash cycle is needed,
press the

Display

•The display shows the settings, estimated
time remaining, options, and status messages.
When the product is turned on, the default
settings in the display will illuminate.

•The display shows estimate time remaining.
While the size of the load is being calculated
automatically, blinking or ‘Detecting’
appears.

Power

Time Delay

Start/Pause

Start/Pause

button to turn the washing

function, the

button is used to start the

button.

Power

Programme dial

•Programmes are available according to laundry
type.

•Lamp will light up to indicate the selected
programme.

Options

•This allows you to select an additional cycle
and will light when selected.

•Use these buttons to select the desired cycle
options for the selected cycle.

20

Programme Table

Washing Programme

Programme Description Fabric Type

Coloured fast garments (shirts,

Cotton

Hygiene

Allergy care

Baby Care

Steam

Cleaning

Speed wash+

Dry

Duvet

Provides better performance by
combining various drum motions.

Washes laundry in a hot cycle

Removes allergens such as house
mites, pollen, and cat fur.

Removes solid and protein stains,
provides better rinse performance.

Removes wrinkles within 25 mins with
steam.

Speed Wash and Dry

This cycle is for large items such as
bed cover, pillows, sofa covers, etc.

nightdresses, pajamas, etc)
and normally soiled cotton load
(underwear).

Cotton, underwear, pillow covers, bed
sheets, baby wear.

Lightly soiled baby wear.

Cotton mixed, Polyester mixed Dress
shirts, blouses.

A small amount of laundry which can
be dried in an hour.

Cotton bedding except special
garments (delicates, wool, silk, etc.)

with lling: duvets, pillows, blankets,
sofa covers with light lling.

Proper

Temp.

40°C

(Cold to

60°C)

95°C

No

choice

40°C

Cold

(Cold to

40°C)

Maximum

Load

Rating

Less than

3.0 kg

Less than

4.5 kg

5 items

Less than

10.0 kg

1 king size

Silent Wash

Sports Wear

Provides less noise and vibration
and saves money by using overnight
electricity.

This cycle is suitable for sports wear
such as jogging clothes and running
wear.

Coloured fast garments (shirts,
nightdresses, pajamas, etc)
and normally soiled cotton load
(underwear).

Coolmax, Gore-tex, Fleece and
Sympatex.

40°C

(Cold to

60°C)

*30°C

(Cold to

30°C)

Less than

5.0 kg

3 suits

21

Programme Description Fabric Type

Proper

Temp.

Maximum

Load

Wool

Speed Wash

Bedding care

Rinse+Spin

Download

Cycle

Enables to wash wool fabrics. (Please
use detergent for machinewashable
woolens).

This cycle provides fast washing
time for small loads and lightly soiled
clothes.

This cycle provides Fresh bedding. The
only feature that eliminates odors and
moisture air without water washing.

Use for laundry that need rinsing only
of to add rinse-added fabric softener to
laundry

For downloadable cycles. If you did not download any cycles, the default is

Machine washable woolens with pure
now wool only

Coloured laundry which is lightly soiled
fast.
CAUTION : Use less than 20 g of
detergent (for 2.0 kg load) otherwise
detergent may remain on the clothes.

Large items such as blanket and
comforters

Normal fabrics which can be washable Rating

Cold Wash

40°C

(Cold to

40°C)

*40°C

(Cold to

40°C)

No

choice

.

Less than

4.0 kg

Less than

3.0 kg

1 single size

•* : Proper temperature can be selected after deleting the steam option, automatically-included in the cycle.

•Water Temperature: Select the appropriate water temperature for chosen wash cycle. Always follow garment
manufacturer’s care label or instructions when washing.

NOTE

•Neutral detergent is recommended.

22

Drying Programme

Programme Description Fabric Type

Cupboard Dry

Iron Dry

Time 30 min.

Time 60 min.

Time 90 min.

Time 120 min.

Time 150 min.

For cottons. Select this cycle to reduce
cycle time and energy usage during the
dry cycle.

For easy iron, nish drying in damp

condition

You can change the drying time
according to the maximum load.

Cotton or linen fabrics such as cotton towels, t-shirts, and linen
laundries.

Cotton or linen fabrics, ready to iron at the end of cycle.

cotton, towel

NOTE

•Select maximum selectable spin speed of washing programme to ensure drying results.

•Where the amount of laundry to be washed and dried in one programme does not exceed the maximum weight
permitted for the drying programme, washing and drying in one continuous sequence is recommended.

23

Extra Options

Programme

Cotton

Hygiene

Allergy care

Baby Care

Steam Cleaning

Speed wash+Dry

Duvet

Silent Wash

Sports Wear

Wool

Speed Wash

Time

Delay

Turbo

Wash

™

Steam

Pre

Wash

Intensive

Cupboard

Dry

Iron Dry

● ●* ● ● ● ● ● ●

● ● ● ● ● ●

● ● ●* ● ● ●

● ● ●* ● ● ● ●

● ●*

● ●* ●* ●* ●

● ● ●

● ● ● ● ● ●

● ● ●* ●

● ●

● ●* ●* ● ● ●

Add

Load

Bedding care

Rinse+Spin

Tub Clean

•* : This option is automatically included in the cycle.

According to the selected course, the available options may be different.

● ●

● ● ● ●

● ●*

24

Option Cycle

Steam

Time Delay

You can set a time delay so that the washing machine

will start automatically and nish after a specied time

interval.

Press the

1

Select a washing programme.

2

Press the

3

Press the

4

NOTE

•The delay time is the time to the end of the
programme, not the start. The actual running time
may vary due to water temperature, wash load
and other factors.

Power

button.

Time Delay

Start/Pause

button and set time required.

button.

Steam Wash features enhance washing performance
with low energy consumption.

Press the

1

Select steam course.

2

Press the

3

Press the

4

Steam Wash

•For heavily stained clothes, underwear, or baby
clothes.

•Do not use Steam Wash for delicates such as wool,
silk, and easily discoloured clothes.

Power

button.

Steam

button.

Start/Pause

button.

Turbo Wash™

Adding the Turbo Wash™ option to normal cycles
reduces cycle time while providing the same wash
performance.

Press the

1

Select a washing programme.

2

Press the

3

Press the

4

NOTE

•The option uses the Twin Spray and Optimization
features of the washer to save time without

sacricing performance.

Power

button.

Turbo Wash™

Start/Pause

button.

button..

25

Add Load

Pre Wash

Use this function to add loads or remove the foreign
material.

Press the

1

Close the door after add loads or remove the

2

foreign material (e.g. coin or pin etc.)

Press the

3

•Results when choosing

- When the tub is spinning : Tub stops and Door Lock
is off.

- When water temperature in the tub is higher than
45°C :
sound for safety.

- When lots of water is in the tub : Door Lock is off
after draining by safe water level.

Add Load

Start/Pause

Add Load

button.

button.

Add Load

is not available with short warning

during cycles.

NOTE

•Open the door when Door Lock is off after
checking the safety.

•Add Load doesn't work when Tub Cleaning
course is in progress for safety.

•Put the laundry into the tub completely. Laundry
caught in between door closing part can damage
door packing (rubber part) and might cause failure.

If the laundry is heavily soiled, the
recommended.

Pre Wash

cycle is

Intensive

If the laundry is normal and heavily soiled, the
option is effective.

Intensive

Normal

This option is automatically selected in every course
except for

Rinse+Spin, Baby Care

.

Light

This cycle is suitable for lightly soiled clothing.

Available with the

Cotton, Duvet

Silent Wash

and

.

Rinse

By pressing the Rinse button the Rinse times can be
selected.

•1 / 2 / 3 / 4 / 5 (times)

Spin

Wash

Soak

Use this mode to wash normal clothes or thick and
heavy clothes which are excessively dirty.

Available with the

26

Cotton, Hygiene

Silent Wash

and

Spin speed level can be selected by pressing the
button repeatedly.

- Extra High / High / Medium / Low / Extra Low

•Spin Only

Press the

1

Press the

2

.

Press the

3

Power

button.

Spin

button to select RPM.

Start/Pause

button.

Spin

Temp.

Download Cycle

Temp.

The
temperature combination for the selected cycle. Press
this button until the desired setting is lit. All rinses use
cold tap water.

•Select the water temperature suitable for the type of
load you are washing. Follow the garment fabric care
labels for best results.

button selects the wash and rinse

Child Lock ( )

Select this function to lock the buttons on the control
assembly to prevent tampering.

Locking the control panel

Press and hold the

1

seconds.

A beeper will sound, and ‘ ’ will appear on the

2

display.

When the child lock is set, all buttons are locked
except the

Power

Wash

button.

and

Rinse

button for 3

Download Cycle

The
you to download new and special cycles that are not
included in the basic cycles on the appliance.

Appliances that have been successfully registered

can download a variety of specialty cycles specic to

the appliance. Only one cycle can be stored on the
appliance at a time.

Once Cycle Download is completed in the washer, the
product keeps the downloaded cycle until you change it
to a new download cycle.

features of this appliance allow

NOTE

•You must rst connect to a gateway and register
your appliance in order to use the Download

cycle function.

NOTE

•Turning off the power will not reset the child lock
function. You must deactivate child lock before
you can access any other functions.

Unlocking the control panel

Press and hold the
seconds.

•A beeper will sound and the remaining time for the
current programme will reappear on the display.

Wash

and

Rinse

button for 3

27

Dry (Optional) ( )

Baby clothes and Night Gowns

Use the your Automatic cycles to dry most loads.
Electronic sensors measure the temperature of the
exhaust to increase or decrease drying temperatures for
faster reaction time and tighter temperature control.

•Cold water tap must be left on during drying cycles.

•This washing machine’s automatic process from
washing to drying can be selected easily.

•For most even drying, make sure all articles in the
clothes load are similar in material and thickness.

•Do not overload the washing machine by stufng too
many articles into the drum. Items must be able to
tumble freely.

•If you open the door and remove the load before the

washing machine has nished its cycle, remember to

press the

•After the end of dry, ‘ ’ is displayed.

Start/Pause

button.

NOTE

•When you turn the washing machine off of the
drying cycle, the drying fan motor can be operated
to save itself for 1 minute.

•Be careful when removing your clothing from the
washing machine, as the clothing or washing
machine may be hot.

•Always check the manufacturer’s instructions.

Rubber and Plastics

•Do not dry any items made from or containing rubber
or plastics, such as:

– aprons, bibs, chair covers

– curtains and table cloths

– bathmats

Fiber glass

•Do not dry berglass articles in your washing machine.
Glass particles left in the washing machine may be
picked up by your clothes the next time you use the
washing machine and cause skin irritation.

Drying Time Guide

•The drying time can be selected by pressing the

Dry

button.

•Drying cycle can last up to 150 min.

•These drying times are given as a guide to help you
set your washing machine for manual drying.

Time

Woolen Articles

•Do not tumble dry woolen articles. Pull them to their

original shape and dry them at.

Woven and Loopknit Materials

•Some woven and loopknit materials may shrink, by
varying amounts, depending on their quality.

•Always stretch these materials out immediately after
drying.

Permanent Press and Synthetics

•Do not overload your washing machine

•Take out permanent press articles as soon as the
washing machine stops to reduce wrinkles.

28

NOTE

•The estimated drying time varies from the actual
drying time during the Automatic cycle. The
type of fabric, size of the load, and the dryness
selected affect drying time.

•When you select drying only, spinning runs

automatically for energy efciency.

Using Smart Function (Optional)

Using the Application

Using the Tag On Function

The Tag On function allows you to conveniently use the
LG Smart Diagnosis™ and Cycle Download features to
communicate with your appliance right from your own
smart phone.

•The Tag On function can only be used with most smart
phones equipped with the NFC function and based on
the Android operating system (OS).

Installation of the application

•Search "LG Smart Laundry" on the Google Play Store
from your smart phone.

-(ᜅษ✙

LG Smart

LG Smart Laundry application allows you to use various
features for your convenience.

•Cycle Download

•Smart Diagnosis

•Tag On Cycle Set

•Laundry Stats

NOTE

•Press ? in the LG Smart Laundry application
for a more detailed guide on how to use the Tag

On function.

•Depending on the smart phone manufacturer and
Android OS version, the NFC activation process
may differ. Refer to the manual of your smart
phone for details.

•Because of the characteristics of NFC, if the
transmission distance is too far, or if there is a
metal sticker or a protective case on the phone,
transmission will not be good. In some cases,
NFC-equipped phones may be unable to transmit
successfully.

•The content found in this manual may differ
depending on the version of "LG Smart Laundry"

application, and it may be modied without

informing customers.

29

MAINTENANCE

WARNING

•Unplug the washing machine before cleaning to
avoid the risk of electric shock. Failure to follow

this warning may result in serious injury, re,

electric shock, or death.

•Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washing machine. They may

damage the nish.

Cleaning your Washing Machine

Care After Wash

•After the cycle is nished, wipe the door and the inside
of the door seal to remove any moisture.

•Leave the door open to dry the drum interior.

•Wipe the body of the washing machine with a dry cloth
to remove any moisture.

Cleaning the Exterior

Proper care of your washing machine can extend its life.

Care and Cleaning of the Interior

•Use a towel or soft cloth to wipe around the washing
machine door opening and door glass.

•Always remove items from the washing machine as
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour
transfer, and odour.

•Run the Tub Clean cycle once a month (or more often
if needed) to remove detergent buildup and other
residue.

Cleaning the Water Inlet Filter

•Turn off the stopclock if the washing machine is to be
left for any length of time (e.g. holiday), especially if

there is no oor drain (gully) in the immediate vicinity.

•‘ ’ icon will be displayed on the control panel when
water is not entering the detergent drawer.

•If water is very hard or contains traces of lime deposit,

the water inlet lter may become clogged. It is

therefore a good idea to clean it occasionally.

Door:

•Wash with a damp cloth on the outside and inside and
then dry with a soft cloth.

Exterior:

•Immediately wipe off any spills.

•Wipe with a damp cloth.

•Do not press the surface or the display with sharp
objects.

Turn off the water tap and unscrew the water inlet

1

hose.

Clean the lter using a hard bristle brush.

2

30

Cleaning the Drain Pump Filter

2

•The drain lter collects threads and small objects left

in the laundry. Check regularly that the lter is clean to

ensure smooth running of your washing machine.

•Allow the water to cool down before cleaning the drain
pump, carrying out emergency emptying, or opening
the door in an emergency.

Open the cover cap and pull out the hose.

1

Unplug the drain plug and open the lter by turning

2

it to the left.

Container to
collect the
drained water.

After cleaning, turn the pump lter and insert the

4

drain plug.

Close the cover cap.

5

CAUTION

•First drain using the drain hose and then open the

pump lter to remove any threads or objects.

•Be careful when draining, as the water may be
hot.

Remove any extraneous matter from the pump

3

lter.

1

31

Cleaning the Dispenser Drawer

Tub Clean (Optional)

Detergent and fabric softener may build up in the
dispenser drawer. Remove the drawer and inserts and
check for buildup once or twice a month.

Remove the detergent dispenser drawer by pulling

1

it straight out until it stops.

•Press down hard on the disengage button and
remove the drawer.

Remove the inserts from the drawer.

2

•Rinse the inserts and the drawer with warm
water to remove buildup from laundry products.
Use only water to clean the dispenser drawer.
Dry the inserts and drawer with a soft cloth or
towel.

To clean the drawer opening, use a cloth or small,

3

non-metal brush to clean the recess.

•Remove all residue from the upper and lower
parts of the recess.

Tub Clean is a special cycle to clean the inside of the
washing machine.

A higher water level is used in this cycle at higher spin
speed. Perform this cycle regularly.

Remove any clothing or items from the washing

1

machine and close the door.

Open the dispenser drawer and add Anti limescale

2

(e.g. Calgon) to the main wash compartment.

Close the dispenser drawer slowly.

3

Power On and then press the

4

Then ‘ ’ will be displayed on the display.

Press the

5

After the cycle is complete, leave the door open to

6

allow the washing machine door opening, exible

gasket and door glass to dry.

•If there is a child, be careful not to leave the door
open for too long.

Start/Pause

CAUTION

Tub Clean

button to start.

button.

Wipe any moisture off the recess with a soft cloth

4

or towel.

Return the inserts to the proper compartments and

5

replace the drawer.

32

NOTE

•Do not add any detergent to the detergent
compartments. Excessive suds may generate and
leak from the washing machine.

Caution on Freezing During
Winter

•When frozen, the product does not operate normally.
Make sure to install the product where it will not freeze
during winter.

•In case the product must be installed outside on a
porch or in other outdoor conditions, make sure to
check the following.

How to Keep the Product from Freezing

•After closing the tap, disconnect the cold inlet hose
from the tap, and remove water while keeping the
hose facing downwards.

Cold inlet

hose

•After washing, remove water remaining inside the
pump completely with the opening hose plug used for
removal of residual water. When the water is removed
completely, close the hose plug used for removal of
residual water and cover cap.

Drain plug

•Hang down drain hose to pull out water inside the
hose completely.

Drain hose

Cover cap

CAUTION

•When the drain hose is installed in a curved
shape, the inner hose may freeze.

Check for Freezing

•If water does not drain when opening the hose plug
used for removal of residual water, check the drainage
unit.

Drain plug

Cover cap

•Turn the power on, select Rinse and Spin, and press

Start/Pause

the

Detergent drawer

NOTE

•Check that water is coming into the detergent
drawer while rinsing, and water is draining through
the drain hose while spinning.

button.

Drain hose

•When ‘ ’ is shown in display window while the
product is in operation, check water supply unit and
drainage unit (Some models do not have an alarm
function that indicates freezing).

33

How to Handle Freezing

•Make sure to empty the drum, pour warm water of
50–60 °C up to the rubber part inside the drum, close
the door, and wait for 1–2 hours.

•When water is removed completely from the drum,
close the hose plug used for removal of residual
water, select Rinse and Spin, and press the

Pause

button.

Start/

50‒60 °C

CAUTION

•Do not use boiling water. It may cause burns or
damage to the product.

•Open the cover cap and hose plug used for removal
of residual water to extract water completely.

Drain plug

Cover cap

NOTE

•If when water does not drain, this means the ice is
not melted completely. Wait more.

Detergent drawer

Drain hose

NOTE

•Check that water is coming into the detergent
drawer while rinsing, and water is draining through
the drain hose while spinning.

•When water supply problems occur, take the following
measures.

– Turn off the tap, and thaw out the tap and both

connection areas of inlet hose of the product using
a hot water cloth.

– Take out inlet hose and immerse in warm water

below 50–60 °C.

Inlet hose

50‒60 °C

34

Using the Smart Diagnosis™
Function

Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the product
malfunctions or fails. Use this function only to contact
the service representative, not during normal operation.

Press the

1

machine. Do not press any other buttons or turn
the cycle selector knob.

When instructed to do so by the call centre, place

2

the mouthpiece of your phone close to the
button.

Power

button to turn on the washing

Max

10 mm

Power

Once the countdown is over and the tones have

5

stopped, resume your conversation with the call
centre agent, who will then be able to assist you
using the information transmitted for analysis.

NOTE

•The Smart Diagnosis™ function depends on the
local call quality.

•The communication performance will improve and
you can receive better service if you use the home
phone.

•If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive the best
Smart Diagnosis™ service.

Press and hold the

3

while holding the phone mouthpiece to the icon or

Power

button.

Keep the phone in place until the tone transmission

4

has nished. Time remaining for data transfer is

displayed.

•For best results, do not move the phone while
the tones are being transmitted.

•If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.

Temp.

button for 3 seconds,

LG Electronics

service centre

35

TROUBLESHOOTING

•Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washing machine does not function properly or does not function at all, check the following
before you call for service:

Diagnosing Problems

Symptoms Reason Solution

•Stop washing machine, check drum and

Rattling and clanking
noise

Foreign objects such as coins
or safety pins may be in drum or
pump.

drain lter.

•If noise continues after washing machine
is restarted, call your authorised service
centre.

Thumping sound

Vibrating noise

Water leaks

Oversudsing

Water does not enter
washing machine or it
enters slowly

Heavy wash loads may produce a
thumping sound. This is usually
normal.

Have all the transit bolts and tub
support been removed?

Are all the feet resting rmly on

the ground?

Inlet hoses or drain hose are
loose at tap or washing machine.

House drain pipes are clogged.

Water supply is not adequate in
that location.

Water supply tap is not
completely open.

Water inlet hose(s) are kinked.

•If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.

•If not removed during installation, refer
to Installation guide for removing transit
bolts.

•Wash load may be unevenly distributed
in drum. Stop washing machine and
rearrange wash load.

•Check and tighten hose connections.

•Unclog drain pipe. Contact plumber if
necessary.

•Too much detergent or unsuitable
detergent may cause excessive foaming
which may result in water leaks.

•Check another tap in the house.

•Fully open tap.

•Straighten hose.

Water in the washing
machine does not drain
or drains slowly

36

The lter of the inlet hose(s)

clogged.

Drain hose is kinked or clogged.

The drain lter is clogged.

•Check the lter of the inlet hose.

•Clean and straighten the drain hose.

•Clean the drain lter.

Symptoms Reason Solution

Electrical power cord may not be
plugged in or connection may be
loose.

•Make sure plug ts tightly in wall outlet.

Washing machine does
not start

Washing machine will
not spin

Door does not open

Wash cycle time
delayed

House fuse blown, circuit breaker
tripped,or a power outage has
occurred.

Water supply tap is not turned on.

Check that the door is rmly shut.

•Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem is
a circuit overload, have it corrected by a

qualied electrician.

•Turn on water supply tap.

•Close the door and press the
button. After pressing the
button, it may take a few moments before
the washing machine begins to spin. The
door must be locked before spin can be
achieved. Add 1 or 2 similar items to help
balance the load. Rearrange load to allow
proper spinning.

•Once washing machine has started,
the door cannot be opened for safety
reasons. Check if the ‘Door Lock’ icon is
illuminated. You can safely open the door
after the ‘Door Lock’ icon turns off.

•The washing time may vary by the
amount of laundry, water pressure, water
temperature and other usage conditions.
If an imbalance is detected or if the suds
removing programme is on, the wash time
will increase.

Start/Pause

Start/Pause

Fabric softener

overow

Softeners dispensed
too early

Dry problem Does not dry

Too much softener may cause an

overow.

•Follow softener guidelines to ensure
appropriate amount is used. Do not

exceed the maximum ll line.

•Close the dispenser drawer slowly. Do not
open the drawer during the wash cycle.

•Do not overload. Check that the washing
machine is draining properly to extract
adequate water from the load. Clothes
load is too small to tumble properly. Add a
few towels.

37

Error Messages

Symptoms Reason Solution

Water supply is not adequate in
area.

Water supply taps are not
completely open.

Water inlet hose(s) are kinked.

The lter of the inlet hose(s) are

clogged.

If water leakage occurred in

the inlet hose, indicator
become red.

•May vary depending on the model.

Drain hose is kinked or clogged.

The drain lter is clogged.

‘ ’

will

•Check another tap in the house.

•Fully open tap.

•Straighten hose(s).

•Check the lter of the inlet hose.

•Clean and straighten the drain hose.

•Clean the drain lter.

38

Load is too small.

Load is out of balance.

The appliance has an imbalance
detection and correction system.
If individual heavy articles are
loaded (e.g. bath mat, bath
robe, etc.) this system may stop
spinning or even interrupt the
spin cycle altogether.

If the laundry is still too wet at
the end of the cycle, add smaller
articles of laundry to balance the
load and repeat the spin cycle.

•Add 1 or 2 similar items to help balance
the load.

•Add 1 or 2 similar items to help balance
the load.

•Rearrange load to allow proper spinning.

•Rearrange load to allow proper spinning.

Symptoms Reason Solution

•Close the door completely.

Ensure door is not open.

If ‘ , , ’ is not released, call for
service.

•Unplug the power plug and call for
service.

Water overlls due to the faulty

water valve.

Water level sensor has
malfunctioned.

Over load in motor.

Water leaks.

The washer experienced a power

failure.

Control Error

Is Inlet/outlet hose or drainage
pump frozen?

•Close the water tap.

•Unplug the power plug.

•Call for service.

•Close the water tap.

•Unplug the power plug.

•Call for service.

•Allow the washing machine to stand for
30 minutes to allow the motor to cool,
then restart the cycle.

•Call for service.

•Restart the cycle.

•Unplug the power plug and call for
service.

•Supply warm water into the tub and
unfreeze outlet hose and drainage pump.
Wet a towel in warm water and apply to
inlet hose.

39

WARRANTY

This limited warranty does not cover:

•Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the
product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/
installation.

•Failure of the product to perform during power failures and interruptions or inadequate electrical service.

•Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted
water supply or inadequate supply of air.

•Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the
Product’s owner’s manual.

•Damage to the Product caused by accidents, pests and vermin, lightning, wind, re, oods, or acts of God.

•Damage or failure caused by unauthorized modication or alteration, or if it is used for other than the intended
purpose, or any water leakage where the product was not properly installed.

•Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use,
or use of accessories, components, or consumable cleaning products that are not approved by LG.

•Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the nish
of your product, unless such damage results from defects in materials or workmanship.

•Damage or missing items to any display, open box, discounted, or refurbished Product.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and
Serial numbers, along with original retail sales receipt, are required for warranty validation.

•Increases in utility costs and additional utility expenses.

•Repairs when your Product is used in other than normal and usual household use or contrary to the instructions
outlined in the Product’s owner’s manual.

•Costs associated with removal of your Product from your home for repairs.

•The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including LG’s owner’s and installation manuals.

•Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of

parts not approved or specied by LG.

Strange vibration or noise
caused by not removing transit
bolts or tub support.

Leakage caused by dirt (hair,
lint) on gasket and door glass.

40

Tub

support

Carton

base

Transit
bolt

Remove the transit bolts &
tub support.

Clean the gasket & door
glass.

Not draining caused by clogging

of pump lter.

Clean the pump lter.

Water is not coming because

water inlet valve lters are

clogged or water inlet hoses are
kinked.

Water is not coming because too
much detergent use.

Laundry is hot or warm after

nished washing because the

inlet hoses are installed in
reverse.

Water is not supplied because
the water tap is not turned on.

Leakage caused by improper
installation of drain hose or
clogged drain hose.

Dispenser

Cold

Water

Inlet

water tap

Inlet Filter

Hot
Water
Inlet

Elbow
Bracket

Tie Strap

Clean the inlet valve lter

or reinstall the water inlet
hoses.

Clean the detergent
disperser drawer.

Reinstall the inlet hoses.

Turn on the water tap.

Reinstall the drain hose.

Leakage caused by improper
installation of water inlet hose or
using other brand inlet hoses.

No power problem caused by
loose connection of power cord
or electrical outlet problem.

Reinstall the inlet hose.

Reconnect the power cord
or change the electrical
outlet.

41

Service trips to deliver, pick
up, install the product or for
instruction on product use. The
removal and reinstallation of the
Product.

Level

The warranty covers
manufacturing defects
only. Service resulting from
improper Installation is not

1°

covered.

If all screws are not installed
properly, it may cause excessive
vibration (Pedestal model only).

Water hammering (banging)
noise when washing machine is

lling with water.

High

Pressure

Water

Hit!!

Loud noise

Natural

water ow

Sudden
stopping

water ow

Install 4 screws at each

corner (Total 16EA).

Adjust the water pressure
by turning down the water
valve or water tap in the
home.

42

Memo

Memo

Memo

Memo

Memo