Lg DLG3181W Consumer Report

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Clothes dryers/Gas dryer reliability

Over 15,000 readers sound off on brand reliability

LG stands out as a reliable gas dryer brand, meaningfully better than the five brands that appear at the bottom of our estimates (i.e., Speed Queen, GE, Samsung, Electrolux, and Frigidaire). Frigidaire, conversely, is meaningfully less reliable than almost every other brand. In fact, due to their comparatively high breakage rate, Frigidaire gas dryers can’t be recommended by Consumer Reports at this time.

These conclusions are based on our breakage rate estimates for clothes dryers by the 5th year of ownership, gathered from 15,125 subscribers who purchased a new dryer between 2009 and 2016. Our statistical model estimates breakage rates for gas dryers that are not covered by a service contract and accounts for the number of loads of laundry run through the machines per week. Differences of less than 6 points between brands are not meaningful. Models within a brand may vary, and changes in design or manufacturer may affect future reliability. Still, choosing a brand with a lower estimated breakage rate can improve your odds of getting a dependable model.

Brand

Gas dryers

Kenmore

Whirlpool

Maytag

Speed Queen

Samsung

Estimated breakage rate by the 5th year of ownership

Fewer More

0% 5% 10% 15% 20%

10%

12%

13%

14%

Electrolux

Frigidaire

Source: 2016 Fall Product Reliability Survey, Consumer Reports National Research Center.

(#S041277-2) Reprinted with permission from ConsumerReports.org © 2017, Consumer Reports. This reprint does not imply an endorsement or sponsorship of any product, service, company, or organization. Consumer Reports is a nonprofit organization dedicated to helping consumers make informed choices about products, services, and safety. For complete reviews, articles, tips, and recommendations go to http://www.consumerreports.org or call 800-333-0663 to subscribe. Do not edit or alter this reprint in any fashion. Reproductions are not permitted.

16%

21%