LG AVS2400 User Manual

OWNER’S MANUAL

Video Conference Monitor

Please read this manual carefully before operating your set and retain it for future reference.

MODEL

AVS2400

P/NO : COV30805901 1101(V1.5)

Safety Information

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK

DO NOT REMOVE COVER (OR BACK)

NO USER-SERVICEABLE PARTS INSIDE

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

• A suitable conduit for entries, knock-outs or glands shall be provided in the cable entries of this product in the end user.

• Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

• Holes in metal, through which insulated wires pass, shall have smooth well rounded surfaces or shall be provided with brushings.

This lightning ash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sucient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

FCC WARNING: This equipment may generate or use radio frequency energy. Changes or modications to this equipment may cause harmful interference unless the modications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modication is made.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Warning: Do not install this equipment in a conned space such as a bookcase or similar unit.

Warning: Wiring methods shall be in accordance with the National Electric Code, ANSI/NFPA 70.

Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Warning: To reduce the risk of re or electric shock, do not expose this product to rain or moisture.

Caution: This installation should be made by a qualied service person and should conform to all local codes.

Caution: To avoid electrical shock, do not open the cabinet. Refer servicing to qualied personnel only.

Caution: The apparatus should not be exposed to water (dripping or splashing) and no objects lled with liquids, such as vases, should be placed on the apparatus.

REGULATORY INFORMATION: FCC Part 15

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

To disconnect power from mains, pull out the mains cord plug. When installing the product, ensure that the plug is easily accessible.

Safety Information

LG Electronics hereby declares that this/ these product(s) is/are in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC, 2006/95/ EC, and 2009/125/EC.

European representative :

LG Electronics Service Europe B.V. Veluwezoom 15, 1327 AE Almere. The Netherlands (Tel : +31-(0)36-547-8888)

Disposal of your old appliance

1. When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/ EC.

2. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

3. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.

4. For more detailed information about disposal of your old appliance, please contact your city oce, waste disposal service or the shop where you purchased the product.

EEE Compliance with Directive. (for Turkey only)

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not t into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specied by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specied by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

Safety Information

Safety way to remove the battery or the battery from the equipment:

Remove the old battery or battery pack, follow the steps in reverse order than the assembly. To prevent contamination of the environment and bring on possible threat to human and animal health, the old battery or the battery put it in the appropriate container at designated collection points. Do not dispose of batteries or battery together with other waste. It is recommended that you use local, free reimbursement systems batteries and accumulators. The battery shall not be exposed to excessive heat such as sunshine, re or the lile.

• Lamp(s) Contain Mercury, Dispose Properly.

• The lamps in this product contain mercury. Please dispose according to state, local or federal law.

• This product contains a lamp(s) which contains mercury; dispose according to local state, or federal laws.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Safety Information

On Safety

This unit has been engineered and manufactured to ensure your personal safety, however improper use may result in potential

electrical shock or re hazards. In order to allow the proper operation of all safeguards incorporated in this display, observe the

Safety Information

following basic rules for its installation, use, and servicing.

Use only the power cord supplied with the unit. In case you use another power cord, make sure that it is certied by the applicable national standards if not being provided by the supplier. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized repair service provider for a replacement. The power supply cord is used as the main disconnection device. Ensure that the socket-outlet is easily accessible after installation. Operate the display only from a power source indicated in the specications of this manual or listed on the display. If you are not sure what type of power supply you have in your home, consult with your dealer. Overloaded AC outlets and extension cords are dangerous. So they are frayed power cords and broken plugs. They may result in a shock or re hazard. Call your service technician for replacement. As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the unit is turned o.

Do not Open the Display:

• There are no user serviceable components inside.

• There are Dangerous High Voltages inside, even when the power is OFF.

• Contact your dealer if the display is not operating properly.

To Avoid Personal Injury:

• Do not place the display on a sloping shelf unless properly secured.

• Use only a stand recommended by the manufacturer.

• Do not drop an object on or apply impact to the product. Do not throw any toys or objects on the product screen. It can cause injury to human, problem to product and damage the display.

To Prevent Fire or Hazards:

• Always turn the display OFF if you leave the room for more than a short period of time. Never leave the display ON when leaving the house.

• Keep children from dropping or pushing objects into the display’s cabinet openings. Some internal parts carry hazardous voltages.

• Do not add accessories that have not been designed for this display.

• When the display is to be left unattended for an extended period of time, unplug it from the wall outlet.

• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very dangerous. It can cause electric shock.

On Installation

Do not allow anything to rest upon or roll over the power cord, and do not place the display where the power cord is subject to damage.

Do not use this display near water such as near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool.

Displays are provided with ventilation openings in the cabinet to allow the release of heat generated during operation. If these openings are blocked, built-up heat can cause failures which may result in a re hazard. Therefore, NEVER:

• Block the bottom ventilation slots by placing the display on a bed, sofa, rug, etc.

• Place the display in a built-in enclosure unless proper ventilation is provided.

• Cover the openings with cloth or other material.

• Place the display near or over a radiator or heat source.

Do not rub or strike the Active Matrix LCD with anything hard as this may scratch, mar, or damage the Active Matrix LCD permanently.

Safety Information

Do not press the LCD screen with your nger for a long time as this may cause some afterimages.

Some dot defects may appear as Red, Green or Blue spots on the screen. However, this will have no impact or eect on the display performance.

If possible, use the recommended resolution to obtain the best image quality for your LCD display. If used under any mode except the recommended resolution, some scaled or processed images may appear on the screen. However, this is characteristic of the xed-resolution LCD panel.

Leaving a xed image on the screen for a long time may cause damage to the screen and cause image burn-in. Make sure you use a screen saver on the product. Burn-in and related problems are not covered by the warranty on this product.

Do not shock or scratch the front and sides of the screen with metallic objects. Otherwise, it may cause damage to the screen.

Make sure the panel faces forward and hold it with both hands to move. If you drop the product, the damaged product can cause electric shock or re. Contact an authorized service center for repair.

Avoid high temperatures and humidity.

On Cleaning

• Unplug the display before cleaning the face of the display screen.

• Use a slightly damp (not wet) cloth. Do not use an aerosol directly on the display screen because over-spraying may cause electric shock.

• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not use chemicals such as benzene, paint thinners or alcohol)

• Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much moisture may cause staining.

Safety Information

On Repacking

Do not throw away the carton and packing materials. They make an ideal container in which to transport the unit. When shipping the unit to another location, repack it in its original material.

On Disposal

• Do not dispose of this product with general household waste.

• Disposal of this product must be carried out in accordance to the regulations of your local authority.

Lifting and moving the VCS

When moving or lifting the VCS, read the following to prevent the VCS from being scratched or damaged and for safe transportation regardless of its type and size.

• Moving the VCS in the box is recommended.

• Before moving or lifting the VCS, disconnect the power cord and all cables.

• When holding the VCS, the screen should face away from you to prevent the screen from being scratched.

• Hold the top and bottom of the VCS frame rmly.

• When transporting the VCS, do not expose the VCS to jolts or excessive vibration.

• When transporting the VCS, keep the VCS upright. Never turn the VCS on its side or tilt towards the left or right.

• When moving the VCS, do not carry it by the camera.

Contents

13 Attaching the stand

14 Disassembling the stand

14 Using the Kensington security system

(optional)

15 Connecting to a PC

Safety Information

3 IMPORTANT SAFETY INSTRUCTIONS

4 On Safety

4 On Installation

5 On Cleaning

5 On Repacking

5 On Disposal

5 Lifting and moving the VCS

17 Connecting Network

17 Connecting Power

18 Connecting Headphones

18 Connecting a Microphone

19 Attaching the back cover

19 Adjusting the angle of the Monitor and

camera

20 Initial settings for VCS

24 Main screen overview

26 Accessing the System Menu

27 User Preferences setup

28 Administrator Preferences

Preparation

8 Introduction

8 Features

9 Unpacking

10 Overview

10 Front of the VCS

11 Rear of the VCS

12 Remote Control

12 Battery Installation

Installation

28 Accessing Administrative Features

30 Conﬁguring Call Preferences

31 Conﬁguring Security Preferences

33 Viewing Recent Conﬁguration Changes

33 Conﬁguring Audio Behaviors

35 Conﬁguring Network Usage

39 Disabling Access to the Local Directory

41 Enabling Telepresence

41 Conﬁguring Communications Preferences

44 Conﬁguring Appearance Preferences

45 Conﬁguring Video Behaviors

46 Conﬁguring System Settings

49 Using Diagnostics Preferences and Tools

51 Do Not Disturb

13 Connections

52 Exclusive Web Administration Features

52 Using Advanced Directory Features

Contents

52 Saving and Restoring a System

Conﬁguration

53 Copying Screen Text to the Clipboard

53 Downloading Call History

53 Upgrading System Software

54 Managing Calls from the Web Administration

Interface

54 Upgrading your System Software

54 Troubleshooting Upgrade Failures

55 Upgrade Error Codes

Operation

56 Near End Video Quality

63 Locking and Unlocking Entries in the

REDIAL List

63 Removing an Entry from the REDIAL List

63 Adding a REDIAL List Entry to the

Preparation

2 Preparation

Preparation

Introduction

The LG video conference monitor is designed to be used for video conferencing, enabling people in a dierent space such as a conference room or oce to have a meeting (by seeing, listening and speaking to each other on a screen.)

Through this device, not only can executives or managers have a meeting and communicate with customers, subcontractors and coworkers in real time but you can also make a decision and interchange information immediately, saving you time and money.

VCS VCS

Features

• IP based 1- to-1 Video conferencing system

• H.323, SIP communications

• 60.96 cm 1 920x1 080p Full HD wide LCD monitor

• 1 280x 720p, 30 fps HD Camera

• H.261 / 3 / 4 & H.239 (receive) video standard

• G.711 / 2 / 2.1C & G.728 / 9 audio standard

• AMC (Adaptive Motion Control)

• Echo cancellation for echo-free calls

Network

Preparation

Unpacking

Check your product box for the following items. If there are any missing accessories, contact the local dealer where you purchased your product. The illustrations in this manual may dier from the actual product and item.

Preparation

VCS Body

Video Conference Monitor

Quick Setup Guide

Remote control and batteries Quick Setup Guide

Stand locking screwStand base

CD (Owner’s Manual)

AVS2400

1-1

Optional

P/NO : COV30806001

Power cord D-sub 15 pin signal cable

Back cover

NOTE

Illustrations of the product can be unlike actual product. Some items of product can be changed depending on the circumstances.

Preparation

Overview

Front of the VCS

a b c d

Preparation

e f g h i

High Denition Camera.

Internal microphone.

VCS condition Indicator: Lights when the VCS turns on.

Remote Sensor: Point the remote control here.

: Logo for Headset jack.

: Logo for Microphone jack.

VCS/MNT: Changes the input source between VCS and Monitor.

OSD menu control buttons.

• MENU: Displays the MENU setup window or moves to the previous menu.

• MODE w: Displays the MODE setup window or navigates the menu items.

• AUTO s: When adjusting your display settings, always press the AUTO button before entering the On Screen Display. (Only Analog Mode). This will automatically adjust your display image to the ideal settings for the current screen resolution size (display mode).

• INPUT: When two input signals are connected, you can select the input signal (D-SUB/HDMI/VCS) you want.

• EXIT: Exit the OSD menu.

Preparation

NOTE

OSD lock / unlock function

You can lock the current control settings, so that they cannot be inadvertently changed.

1. Press and hold the MENU button for several seconds. The message “OSD LOCKED” should appear.

2. You can unlock the OSD controls at any time by holding the MENU button for several seconds. The message “OSD UNLOCKED” should appear.

Monitor power button: Turns the monitor on and o. The camera and system power are not turned o by the monitor

power button. You can turn the camera and system power o by using the Main power switch.

Rear of the VCS

j k l m n o

Preparation

Power cord Inlet (AC IN): Connects the power plug.

Main power switch: Turns the unit on and o. You must turn the unit on using the main power switch after

connecting the power cable. You can use this button to reset the system.

LAN port: Connects the LAN cable for this system.

PC (LAN) port: Connects the LAN cable between the VCS and your PC.

HDMI port: Connects the VCS and the PC with a HDMI cable.

D-SUB port: Connects the VCS and the PC with the D-SUB cable.

Speaker set: Two speakers are built-in.

Microphone jack: Connects an external microphone.

Headphone jack: Connects an external speaker device.

LOCK: Connects the Kensington security system cable between the VCS and a large object such as a desk.

p q r s

Preparation

Remote Control

This remote control provides wireless control of Video conference system functions and enables you to navigate the user interface, place and receive calls. (You cannot control the monitor using this remote control)

Button Description Button Description

Preparation

Use this button when the system receives a call or to manually make a call.

Use this button when you want to hang up.

Displays the directory menu. Use this button to change the

Return to the previous mode. This button is not available.

Displays the system menu. Use this button to set the far

• Move to the next page on the current screen.

• This button behaves as backspace when you enter text or numbers manually.

•

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between the menu options.

• OK: Conrms menu selections.

: Select or move

Use this button to mute the microphones of the near end system.

Use this button to select the near or far end camera.

screen layout.

end camera preset or display the submenu of the directory menu.

Use this button to adjust the volume in a call.

Use this button to adjust the zoom of the far-end camera with zoom function.

Use this button to return to the main screen.

Use these buttons to input text or numbers.

Battery Installation

Open the battery cover, replace batteries (1.5 V AAA) matching 3 and 2 ends to the label inside the compartment and then close the battery cover.

CAUTION

Do not mix old and new batteries, this may damage the remote control.

Installation

3 Installation

Connections

CAUTION

Before setting up the monitor, ensure that the power to the monitor, the computer system and other attached devices are turned o.

Attaching the stand

Installation

1. Lay the VCS with the screen side down on a at surface.

CAUTION

Lay a foam mat or soft protective cloth on the surface and then lay the VCS carefully to prevent the camera from breaking and protect the screen from damage.

2. Make sure to assemble the front and rear side of the stand. Push it into the VCS body as shown in the following illustration.

3. Turn the Stand locking screw clockwise to tighten. Do not over tighten.

Installation

CAUTION

Do not attempt to tighten a screw too tightly. If you do, the thread groove or the grip of the locking nut may become damaged.

Tighten a screw to x a monitor on the stand base so that it does not separate. This may cause an accident.

4. Once assembled, lift the monitor up carefully and face the front side.

CAUTION

Do not make the monitor stand by holding the camera. It can be broken and damaged.

Installation

Disassembling the stand

1. Place the VCS with its front facing downward on a soft cloth.

2. Turn the Stand locking screw counterclockwise to disconnect the stand base from the monitor.

Using the Kensington security system (optional)

The Kensington security system connector is located at the rear of the VCS. Connect the Kensington security system cable between the VCS and a table.

NOTE

The Kensington security system is optional. You can obtain additional accessories from your local dealer.

Installation

Connecting to a PC

This VCS supports the Plug & Play feature and has built-in speakers.

Connect the VCS according to your PC. Refer to the following table.

HDMI D-SUB

Video O (Digital) O (Analog)

Audio O (Digital) X

HDMI connection

Transmits the digital video and audio signals from your PC to the Monitor set. Connect the PC and the Monitor set with the HDMI cable as shown in the following illustrations.

When using the HDMI cable

Installation

D-SUB connection

Transmits the analog video signal from your PC to the Monitor set. Connect the PC and the Monitor set with the supplied D-sub 15 pin signal cable as shown in the following illustrations.

When using the D-SUB cable

Installation

Connecting Network

Connect the LAN port on the rear of the VCS to your network using the optional LAN cable. This device has two LAN ports. One of them is for network and the other is for PC. If you connect the PC as shown below, you can use the network on the PC and VCS at the same time.

Network connection

Installation

Broadband

Service

Connecting Power

Connect the power cable as shown in the following illustrations.

Power connection

CAUTION

You must turn the unit on using the main power switch after connecting the power cable.

Installation

Connecting Headphones

Connect a headphone cable to the headphone jack at the bottom of the VCS.

Headphone connection

Installation

Connecting a Microphone

Connect a microphone to the microphone jack at the bottom of the VCS. To use the external microphone, you have to set the [Active Microphone] option to “Microphone In” on the Administrator Preferences : Audio setup menu.

Microphone connection

Attaching the back cover

Attach the back covers when all of the connections are made as shown in the following illustrations.

Attaching the back cover

Installation

Adjusting the angle of the Monitor and camera

After installation, adjust the angle of the Monitor and camera in various ways for maximum comfort.

It is recommended that the tilt angle of the monitor and camera should not exceed the degrees below in order to maintain an ergonomic and comfortable viewing position.

• Camera tilt range : -20° (down) to 20° (up)

• Monitor tilt range: -5° (forward) to 15° (backward)

20°

-20°

-5° 15°

Installation

Initial settings for VCS

When you access the VCS for the rst time, the Initial setting screen appears. Select a language and customize the basic settings.

1. Turn on the unit. System booting will commence. The logo image will be displayed during the system booting.

2. When the booting is complete the initial conguration menu will be displayed.

3. Set the language.

Installation

3-1. Select your language using the

3-2. Press button to continue. The password setting menu is displayed.

4. Set the Administrator or User password.

4-1. Press OK button on the [New Password] option. Enter the password using number buttons and press OK button.

4-2. Press OK button on the [Conrm Password] option. Enter the password again using number buttons and press OK

button.

4-3. Select [Set New Password] option and press OK button. The conrmation message window is displayed. Press OK

button again.

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buttons and press OK button.

4-4. Press button to continue. The System identication setting menu is displayed.

NOTE

The default administrator password is “1 2 3 4”.

5. Set the options of the Identication menu and press button.

Installation

• Location: Select the country where the device is located.

• Time Zone: Select the city corresponding to the time zone of the system location.

• System Name: Enter a descriptive name for the system. The system name is used for far end system.

• Video Number: Enter the video number of the system.

• Voice Number: Enter the voice number of the system.

6. Set the options of the Communication menu and press button.

• Video Dialing: Select the primary protocol you want to use when dialing video calls.

• Voice Dialing: Select the protocol you want to use when dialing voice calls.

Installation

7. Set the options of the Network menu and press button.

Installation

• DHCP: Select this option when a DHCP server is installed on the network to allow IP address assignment. With this setting, the IP address is assigned automatically. If you select this option, IP address, Subnet Mask and Default Gateway options cannot be set.

• IP Address: Enter the static IP address of the device.

• Subnet Mask: Enter the subnet mask IP address.

• Default Gateway: Enter the default gateway IP address.

• Hostname: Enter the hostname.

• DNS Servers: Enter the IP address to congure as DNS servers. (The IP addresses of the DNS server are separated by blanks.)

• Name Search Domains: Enter the domain names to search when resolving hostnames.

• Network Speed: Select the speed and duplex capability of your network. (If the quality of the video and audio call is low, change the network speed to low value.)

• NTP Server Hostname: Enter the hostname or IP address of the NTP server.

8. Set the options of the Audio menu and press button.

• Active Microphone: Select the audio input to use for the active microphone.

- Auto: Select this option to set the active microphone automatically. If you select this option, basically the unit selects the built-in microphone of the camera.

- Microphone In: Set this option to use the connected external microphone.

- Camera 1: Set this option to use the built-in microphone of the camera.

• Active Microphone Volume: Select the volume level for the active microphone.

• Video Call Audio Output: Select the location for audio output during video calls.

- HD Out: Set this option to use the built-in speakers for audio output during video calls.

- Line Out: Set this option to use the connected external headphone for audio output during video calls.

• Voice Call Audio Output: Select the location for audio output during voice calls.

- HD Out: Set this option to use the built-in speakers for audio output during voice calls.

- Line Out: Set this option to use the connected external headphone for audio output during voice calls.

• System Ringer: Choose ‘Enabled’ to enable the system ringer for the system.

• System Ringer Volume: Select the volume level for the system ringer.

• System Ringer Tone: Select the tone for the system ringer.

Installation

• Primary Audio Output Test: Select the test to perform. During testing you should hear test tone. If you want to stop the test, set it to o.

9. If you complete the initial conguration, press OK button to save the settings. VCS main menu will be displayed.

NOTE

• Additionally, refer to the on-screen instructions for each option setting.

• If you want to skip some option settings, press

button.

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