OWNER’S MANUAL
OWNER’S MANUAL
AIR PURIFIER
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
AS60GD Series
EN English
MFL69726815
Rev.03_071819
www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved
TABLE OF CONTENTS
SAFETY INSTRUCTIONS ..............................................................3
IMPORTANT SAFETY INSTRUCTIONS ..........................................................3
Caring for the Environment .............................................................................10
INSTALLATION ............................................................................. 11
Parts and Specifications.................................................................................. 11
Unpacking the Appliance.................................................................................14
Installation Place Requirements......................................................................15
Transporting Requirements .............................................................................15
OPERATION ................................................................................. 16
Control Panel ..................................................................................................16
Remote Controller ...........................................................................................18
Getting Started ................................................................................................18
Using the Operation Mode ..............................................................................19
Adjusting the Fan Speed .................................................................................20
Using the Extra Functions ...............................................................................21
Knowing the Air Quality ...................................................................................22
This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.
SMART FUNCTIONS .................................................................... 25
Using LG SmartThinQ Application ..................................................................25
Using Smart Diagnosis™ ................................................................................27
MAINTENANCE ............................................................................ 28
Maintaining the Appliance ............................................................................... 28
Cleaning the Appliance ...................................................................................29
Maintaining the Filter .......................................................................................30
TROUBLESHOOTING .................................................................. 31
Before Calling for Service ...............................................................................31
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent unforeseen risks
or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause
serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause the
minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:
Children in the Household
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
3
EN
For use in Europe
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
Installation
• Do not install the appliance on an uneven or inclined surface.
• Do not install the appliance in an area exposed to direct sunlight or
near heat-generating equipment.
• Do not install the product in a place where combustible gas may leak
or industrial oil or metallic particulates are present.
• Be careful not to let the power plug pressed by the back of the
appliance.
• Do not touch the power plug with wet hands.
• When unplugging the power cord, always pull it by the plug.
• Unplug the appliance during thunder or lightning or when not in use
for a long time.
• Do not bend the power cable excessively or place a heavy object on
top of it.
• Do not extend the length of the power cable or alter it.
• Do not use several devices on a multi-socket extension outlet.
• Make the connection securely so that screw in terminals may not be
loosed when pulling cable.
• Take care to ensure that power cable could not be pulled out or
damaged during operation.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified person in order to
avoid a hazard.
4
EN
Operation
• If the appliance is immersed in water, stop using it and contact the LG
Electronics service centre.
• If there is a gas leakage (isobutane, propane, LNG, etc.), do not
touch the product or power plug and ventilate the area immediately.
• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
• If you detect any abnormal noise, odour or smoke, unplug the product
immediately and contact an LG Electronics service centre.
• Only an authorized repair person from LG Electronics service centre
should disassemble, repair, or modify the appliance.
• Do not use or store fire, combustibles (ether, benzene, alcohol,
drugs, propane, butane, combustible spray, insecticide, air freshener,
cosmetics, etc.) or flammable materials (candles, lamps, etc.) near
the product.
• Do not place the power cord under rugs, carpeting or mats.
• Do not allow animals or pets to chew on the power cord.
• Do not move the appliance when it is in operation.
• Do not impact the appliance.
• Do not insert hands or metal objects into the air inlet or outlet.
• Do not install and use broken parts.
• Do not put flammables into the appliance.
• Do not move or operate the appliance while its cover is open.
• Do not allow children to climb on or play with the appliance.
• Do not place anything (coffee, flower vase or drinks, etc.) on top of
the appliance.
• The fan is not a toy. It should not be played with or placed where
young children can reach it.
5
EN
Maintenance
• Dispose of the packing materials (vinyl, styrofoam, etc.) to keep them
out of reach of children.
• Be careful not to allow any part of your body to be pinched when you
detach and reattach parts of the appliance.
• You must stop operating the product and unplug the appliance before
you clean the appliance and replace the filter.
Battery
• A button/coin-shaped battery is used in the remote controller of the
appliance. If you accidentally swallowed the battery, go to the doctor
immediately for emergency treatment. If you fail to receive first aid
within 2 hours after you swallowed it, you may experience damage to
your internal organs or death in severe cases.
• Do not swallow the battery.
• If the battery tray is not secured firmly, stop using the appliance
instantly and keep it away from children.
• Replace the all batteries in the remote controller with new ones of
the same type. Do not mix old and new batteries or different types of
batteries.
6
EN
CAUTION
To reduce the risk of minor injury to persons, malfunction, or
damage to the product or property when using this product,
follow basic precautions, including the following:
Installation
• Do not tilt the appliance to pull or push it when transporting.
• Do not install the appliance in transportation equipment (vehicle/
vessel etc.).
• Do not place the appliance near a TV or a stereo equipment.
• Do not place the appliance under bright light.
• The appliance shall be installed in accordance with national wiring
regulations.
• When moving or storing the appliance, wrap the power cord around
the base of the appliance to prevent personal injury, damage to the
cord or damage to floors.
• Do not place the appliance near curtains.
Operation
• Do not use the product for removal of toxic gas such as carbon
monoxide.
• Do not use the product for ventilation purposes.
• Do not use the appliance for a long time in a region with unstable
voltage.
• Do not place obstacles around the air inlet or outlet.
• For safe use of the appliance, children or others with reduced
mental capabilities need to be closely monitored by a person who is
responsible for their safety.
• Do not use the product for special purposes such as preserving
plants, precision instrument, artworks, etc.
• Do not operate the appliance with wet hands.
7
EN
• Do not let the moisture from the humidifier directly touch the
appliance.
• Do not use the appliance while it is not in upright position.
• Do not use the appliance near objects vulnerable to heat.
• Do not use detergents, cosmetics, chemicals, air fresheners, or
disinfectants in the appliance.
• Do not touch any internal parts while the unit is operating or
immediately after operation.
• Use the filter only for its intended purpose.
• The Deodorizing care filter and allergen collection care filter are
assembled together. Do not try to detach them from each other.
• Do not operate the clean booster arbitrarily.
• Do not insert any objects into the clean booster.
• Do not operate the product while the clean booster cover and grille
are separated.
• Do not insert hands or metal objects into the moving part of the clean
booster.
• Do not press multiple buttons at the same time on the remote
controller.
• Do not kick or step on the remote controller.
• Do not use the remote controller where there is too much water or
moisture.
• Do not use the remote controller where there is fire or heat.
Maintenance
• Do not clean with strong detergents of solvent types, but use soft
cloth.
• Do not clean the appliance with an alkaline detergent.
• Do not wipe the appliance surface using sulfuric acid, hydrochloric
acid or organic solvent (thinner, kerosene etc.) or attach a sticker on
the appliance.
• Do not allow the water enter inside the appliance.
8
EN
• Do not wash the filter with water.
• Be careful not to damage the ultra-fine filter when you use a vacuum
cleaner.
• Do not disassemble the clean booster arbitrarily.
Battery
• Do not modify the battery arbitrarily.
• Misplaced battery may cause an explosion.
• Do not recharge or take apart the battery.
• Do not throw the battery in the fire for disposal or leave it near the
heat.
• Remove and store the battery in a safe location if you don’t intend to
use the remote controller for a long time.
9
Caring for the Environment
Disposal of Waste Batteries/Accumulators
• This symbol may be combined with chemical symbols for mercury
(Hg), cadmium (Cd) or lead (Pb) if the battery contains more than
0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.
• All batteries/accumulators should be disposed separately from the
municipal waste stream via designated collection facilities appointed
by the government or the local authorities.
• The correct disposal of your old batteries/accumulators will help to
prevent potential negative consequences for the environment, animal
and human health.
• For more detailed information about disposal of your old batteries/
accumulators, please contact your city office, waste disposal service
or the shop where you purchased the product. (http://www.lg.com/
global/sustainability/environment/take-back-recycling/global-networkeurope)
Disposal of Your Old Appliance
• This crossed- out wheeled bin symbol indicates that waste electrical
and electronic products (WEEE) should be disposed of separately
from the municipal waste stream.
• Old electrical products can contain hazardous substances so correct
disposal of your old appliance will help prevent potential negative
consequences for the environment and human health. Your old
appliance may contain reusable parts that could be used to repair
other products, and other valuable materials that can be recycled to
conserve limited resources.
• You can take your appliance either to the shop where you purchased
the product, or contact your local government waste office for details
of your nearest authorised WEEE collection point. For the most up
to date information for your country please see w ww.lg.com/global/
recycling.
EN
10
INSTALLATION
• The appearance or components of the appliance may differ depending on the model.
Parts and Specifications
Front View
Air outlet/Claen booster
a
• It discharges purified air through the filter.
• You can control the direction of the air so that it reaches every corner of the room.
Light of air quality
b
• It displays the overall air quality using a coloured light.
Air inlet
c
• You may remove the front or rear cover separately.
Status display panel
d
• Use it to check the settings of the appliance and the air quality.
Control panel
e
• Use it to set the appliance functions.
Receiver for remote controller siganl
f
Air ionizer
g
• It generates ions and minimizes harmful bacteria in the air.
EN
11
Rear View
Smart Diagnosis™ part
a
• In the event of a malfunction or failure, you can use the Smart Diagnosis™ option to check the
appliance condition.
PM1.0 (particles with a diameter between 1.0 and 2.5 micrometers) sensor
b
• It detects the concentration of particles.
Odour (Gas) sensor
c
• It detects an odour (gas).
Filter
d
• It minimizes allergic materials, fine particles, possible sources of sick house syndrome, smog
and other odour.
EN
Specifications
• Appearance and specifications may vary without notice to improve the quality of the appliance.
Model AS60GD Series
Power 220-240 V~, 50 / 60 Hz
Exterior dimensions
(a x b x c)
12
When the clean booster is not running: 360 x 597 x 360 (mm)
When the clean booster is running: 360 x 824 x 360 (mm)
Filter System
Deodorizing care filter
a
• It minimizes harmful odour (gas) that are generated in everyday life such as bathroom smell,
cigarette smoke (smell) and food smell.
Allergen collection care filter
b
• It minimizes PM1.0 and cigarette smoke from the air.
Ultra-fine filter
c
• It minimizes large particles floating in the air.
Filter handle
d
• Use it to separate the filter from the appliance.
EN
Accessories
Remote controller / Battery (CR2025, 1 Unit)
a
Owner’s manual
b
• The remote controller may not be provided depending on the model.
13
Unpacking the Appliance
Unpack the appliance and remove any packing
tape or vinyl before using the appliance.
Removing the Filter Vinyl
Grab the top end of the rear cover and gently
1
pull it. Remove the cover from the appliance.
• You will see “PM1.0 & GAS SENSOR
SYSTEM” on the rear cover of the
appliance.
Remove the support(a) located at the filter
2
inlet.
Install the filter in the appliance.
4
• Make sure that the handle(a) faces
upward.
Insert the fixing parts at the bottom of the
5
cover into the holes at the bottom of the
appliance before you close the cover.
EN
Remove the filter and its vinyl.
3
14
NOTE
• For the dual model, remove the support and
vinyl from the filter at the lower part of the air
purifier in the same way.
• Make sure that you remove the filter’s support
and vinyl prior to use otherwise it may result in
appliance malfunction.
• Pay attention to the direction of the filter when
you install the filter otherwise it may cause
malfunction or failure of the appliance.
Installation Place Requirements
Installation Location
Allow a 1 m clearance between the appliance
and surrounding surfaces or objects. The air inlet
needs space to function properly.
1 m
The performance of the appliance may differ
depending on the operating environment (such as
temperature and humidity).
• 40–70 % of humidity is recommended for
optimal performance.
Transporting Requirements
Transporting the Appliance
When moving or storing the appliance, wrap the
power cord around the base of the appliance to
prevent personal injury, damage to the cord or
damage to floors.
Do not hold the outer cover when you carry the
appliance. The cover may open accidentally,
causing the appliance to drop. Dropping the
appliance may cause personal injury or appliance
malfunction.
• Single
model:
• Dual
model:
Hold the bottom of the product with
both hands to move the product
safely.
Hold the middle of product and use
two people to move the product
safely.
EN
15
OPERATION
• The appearance or components of the appliance may differ depending on the model.
Control Panel
Control Panel Features
EN
Start/Stop Button
a
Mode Button
b
Use it to set the operation mode.
• Press and hold the button for 3
seconds or more to turn on/off the light
of air quality.
Speed Button
c
It allows you to adjust the air flow of the
product.
• Press and hold the button for more
than 3 seconds to activate the Wi-Fi
registration mode.
• Wi- Fi function
− Before appliance registration: Press
and hold the button for more than
3 seconds to activate the Wi-Fi
registration mode (it will turn off
automatically after 10 minutes).
− After appliance registration: Press
and hold the button for more than
3 seconds to control the appliance
using a smartphone that has it
registered.
16
− Wi-Fi function off: Press and hold the
Start/Stop button and the Speed
button at the same time for more
than 3 seconds.
Booster Speed Button
d
It allows you to adjust the air flow of the
clean booster.
• Press and hold it for 3 seconds or more
to turn on or of f the air ionizer.
Swing Button
e
It allows you to set the clean booster to
turn left or right.
Indicator Button
f
You can check the concentration of the
particulate matter by its particle size.
Sleep Timer Button
g
Use it to schedule the time to turn off the
appliance.
• Press and hold it for 3 seconds or more
to lock or unlock the control panel
buttons.
Status Display Panel
EN
Display of air quality
a
Overall air quality (colour)
A
Particulate matter (colour)
B
Concentration of particles or sleep timer
C
time
Concentration of odour (colour)
D
Displays operating mode
b
Displays speed and booster speed
c
G
Speed : Displays the air purifier’s air
flow.
}
Booster speed : Displays the clean
booster’s air flow.
Icons
d
Icon Description
It turns on when it is time to
replace the filter.
It turns on when the Wi-Fi
function is activated.
It turns on when the sleep timer
function is activated.
It turns on when the reservation
for turning on/off the appliance
is set in the SmartThinQ
application.
It turns on when the control
panel is locked.
It turns on when the air ionizer
turns on.
17
EN
Remote Controller
Remote Controller Features
Start/Stop Button
a
Speed Button
b
It allows you to adjust the air flow of the
product.
Sleep Timer Button
c
Use it to schedule the time to turn off the
appliance.
Booster Speed Button
d
It allows you to adjust the air flow of the
clean booster.
Light Button
e
Use it to turn on/off the light of air quality.
Mode Button
f
Use it to set the operation mode.
Swing Button
g
Use it to set the clean booster turn left or
right.
NOTE
• If the battery runs out of charge, replace it with
a new one (CR2025).
• If the remote controller does not work as
expected, try to replace the battery or check
the polarity (+, -) of the battery. If the problem
continues, contact the service centre.
• Dispose of the used battery according to the
environmental regulations.
• To use the remote controller, direct the signal
sending area of the remote controller toward
the signal reception area of the appliance.
• If you are away from the appliance (front) by
more than 7 m, the remote controller may not
work.
Getting Started
Turn the Appliance on and off
Press the Start/Stop button to start the operation.
NOTE
• If you operate the appliance for the first time, it
enters Booster mode.
• Even if power is lost due to a blackout, the
appliance remembers the operation setting you
used last time.
• Once the operation starts, the sensor ready
display( = ) appears for 30 seconds.
18
EN
Using the Operation Mode
Smart Mode
It automatically controls the operation mode and
air flow based on the overall air quality.
Press Mode button to choose Smart mode.
• Each time you press the button, the operation
mode changes in the following order:
Smart ~ Booster ~ Normal.
NOTE
• While in Smart mode, the Speed,
Booster Speed and Swing buttons do not
work.
Booster Mode
The clean booster cleans the air and quickly sends
it to a long distances to circulate the indoor air.
Press the Mode button to choose Booster mode.
NOTE
• If you happen to unplug the power cord from
the outlet before the clean booster closes
completely, plug in the cord again. The clean
booster will swing left and right and then close
completely.
Rotating the Clean Booster
While in Booster mode, press the Swing button.
Normal Mode
This is a basic operation mode for air purification,
enabling you to control the wind strength as
desired.
Press the Mode button to choose Normal mode.
19
EN
Adjusting the Fan Speed
Air Purifier Fan Speed
You can adjust the air flow of the air purifier.
Press the Speed button during the operation.
• Each time you press the button, the speed
changes in the following order:
Auto ~ Low ~ Middle ~ High ~ Turbo.
Displaying air purifier speed
If you adjust the speed, it is displayed on the
status display panel. It increases by 2 grids at a
time.
[ Example of air purifier speed ‘Middle’ ]
NOTE
• The speed is set to Auto when you first start the
operation. Auto mode controls the wind speed
automatically according to the contamination
level of the indoor air.
Clean Booster Fan Speed
You can adjust the air flow of the clean booster.
While in Booster mode, press the Booster Speed
button.
• Each time you press the button, the speed
changes in the following order:
Auto ~ Low ~ Middle ~ High ~ Turbo.
Displaying booster speed
If you adjust the booster fan speed, it is displayed
on the status display panel. It increases by 2 grids
at a time.
[ Example of booster speed ‘Middle’ ]
NOTE
• If you choose Auto, the fan inside the clean
booster is adjusted according to the speed of
the air purifier.
20
EN
Using the Extra Functions
Using the Air Ionizer
To generate ions to minimize various bacteria from
the air.
Press the Booster Speed button for more than 3
seconds while operating.
• b (Air ionizer) is displayed on the status
display.
NOTE
• When the operation is stopped, the air ionizer
function can not be used.
Setting the Sleep Timer
You can set the appliance to stop automatically
after running for the duration you set.
Press the Sleep Timer button during the
operation.
• Once the sleep timer is set, the status display
panel displays only the sleep timer icon except
for a few other icons.
NOTE
• The speed is set to Low by default for a certain
period of time. After the time passes, the speed
is controlled automatically depending on the air
quality.
• Even when the sleep timer is set, you can
still change the speed by pressing the Speed
button.
• If you press the Sleep Timer button once more
while the sleep timer is set, you can check the
preset time.
• The sleep timer remains on even if the power
goes off or if there is blackout.
Locking the Control Panel
You can lock the buttons on the control panel
to prevent the appliance from operating due to
unforeseen reasons, such as a child manipulating
the buttons.
Press the Sleep Timer button for at least 3
seconds during the operation.
• k (Lock) is displayed on the status display
panel.
• Each time you press the button, the sleep timer
changes in the following order:
After 2 hours ~ After 4 hours ~ After 8 hours
~ After 12 hours ~ Cancel.
NOTE
• You can turn off the lock function in the same
way as turning it on.
• You can use the remote controller even when
the control panel is locked.
• The control panel can be locked even when the
appliance is not operated.
21
Knowing the Air Quality
You can check the overall air quality by looking at the light of air quality and the status display panel.
Overview of the Air Quality
The overall air quality is calculated based on the particles and odour (gas) concentrations and is
categorized into 4 levels depending on the contamination of the air.
EN
Overall Air
Quality
Colour
State
Red Poor 255 or more 56 or more 56 or more Very strong 4
Orange Unhealthy 155 ~ 254 36 ~ 55 36 ~ 55 Strong 3
Yellow Moderate 55 ~ 154 13 ~ 35 13 ~ 35 Normal 2
Green Good 54 or less 12 or less 12 or less Weak 1
Concentration of PM (μg/m3)
PM10
(coarse
particles)
PM2.5
(fine particles)
PM1.0
(particles with
a diameter
between 1.0
and 2.5 μm)
Concentration of
Odour
State Level
NOTE
• The colour of overall air quality is determined based on whichever is worse between the particles
concentration and odour (gas) concentration.
• PM (particulate matter) concentration is displayed in increments of 1 unit, from 8 to 999. PM
concentration values are based on the data sheet provided by the sensor manufacturer.
• The PM concentration measurement was tested using LG Electronics’ standard test materials.
• Differences in PM concentration values may be the result of different methods of measuring or
differences in the actual PM concentration levels.
− If the PM concentration is high, the difference between the displayed concentration and the actual
concentration may become large.
22
EN
Air Quality Details on the Status
Display Panel
Overall air quality
a
You can check the overall air quality by
looking at the colour change on the status
display panel.
Odour concentration
b
You can check the odour concentration by
looking at the colour change on the status
display panel.
Particles concentration
c
You can check the particles concentration
by looking at the particles concentration
value and the particle size indicator colour.
It shows the worst status among the PM10
/ PM2.5 / PM1.0.
Particulate Matter
d
The colour of the particulate matter is
solely determined based on the particles
concentration.
Turning on/off the Light of Air
Quality
Check the cleanliness of the indoor air by
1
looking at the light of air quality.
Light of air quality
a
Lower light of air quality *
b
* This feature is only available on dual model.
Press and hold the Mode button for 3 seconds
2
or more to turn it on/off.
NOTE
• The light of air quality turns on white for the
sensor stabilization period (30 seconds). The
odour (gas) sensor is stabilized 2 minutes after
you start the operation.
23
Knowing the Particles
Concentration
You can check the particulate matter concentration
by its particle size.
Press the Indicator button during the operation
• Whenever you press the button, the display
changes in the following order:
PM10 ~ PM2.5 ~ PM1.0
• The concentration of the selected particles is
displayed for about 10 seconds.
NOTE
• The overall air quality level is a result of both
PM concentration and the odour level.
• Even two products placed in the same space
could measure the concentration of particles
differently due to air circulation.
• Unlike the odour(gas), the concentration of
particles could be measured slowly due to the
slow diffusion rate.
• Due to the flow around the particle sensor,
the displayed PM concentration and actual
concentration may differ.
• When using the appliance in the following
environment, the PM concentration may be
displayed differently from the actual.
− Where there are influences such as sofa,
bed, carpet, cleaner, humidity, smoke,
fragrance, cosmetics, perfume, insect, pet
− Where there are construction site, roadside,
factory, entrance, window, ventilation
− Where there are affected by cooking or using
humidifiers, sprays or other products which
generate steam or fine particles.
EN
24
SMART FUNCTIONS
EN
Using LG SmartThinQ Application
The LG SmartThinQ application allows you
to communicate with the appliance using a
smartphone.
Things to check before using LG
SmartThinQ
• For appliances with the a or b logo
Check the distance between the appliance
1
and the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
Turn off the Mobile data or Cellular Data on
2
your smartphone.
Connect your smartphone to the wireless
3
router.
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
f icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi- Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router manual.
• LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting
to the Wi- Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi- Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
• If the security protocol of the router is set
to WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
25
EN
Installing LG SmartThinQ
Search for the LG SmartThinQ application from
the Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
Wi-Fi Function
Smart Diagnosis™
When the appliance malfunctions or fails, you
can check the appliance conditions through the
Smart Diagnosis™ function and solve issues more
conveniently.
Settings
You can configure the appliance management and
alert settings.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
registered appliance from the LG Smar tThinQ
application and register it again.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Wireless LAN Module
Specifications
Declaration of Conformity
Hereby, LG Electronics declares that the radio
equipment type Air Purifier is in compliance
with Directive 2014/53/EU. The full text of the
EU declaration of conformity is available at the
following internet address:
http://www.lg.com/global/support/cedoc/cedoc#
LG Electronics European Shared Service Centre
B.V.
Krijgsman 1
1186 DM Amstelveen
The Netherlands
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.
com. In addition to the source code, all referred
license terms, warranty disclaimers and copyright
notices are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensource@lge.com. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.
Model LCW-003
Frequency
Range
Output
Power(Max)
Wireless function S/W version : V 1.0
For consideration of the user, this device should be
installed and operated with a minimum distance of
20 cm between the device and the body.
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2412 - 2472 MHz
IEEE 802.11b: 18.37 dBm
IEEE 802.11g: 17.67 dBm
IEEE 802.11n: 17.67 dBm
Using Smart Diagnosis™
• For appliances with the c or d logo.
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate diagnosis
by an LG Electronics customer information centre
when the appliance malfunctions or fails. Use this
function only to contact the service representative,
not during normal operation.
Smart Diagnosis™ can not be activated unless the
appliance is connected to power.
Open the LG SmartThinQ application on the
1
smart phone.
Press Smart Diagnosis button.
2
Follow the instructions on the smart phone.
Press and hold the Indicator button for
3
5 seconds or more to execute the Smart
Diagnosis™ function.
EN
Place the phone near the appliance.
4
• The microphone on your phone should face the
Smart Diagnosis™ ( c or d ) logo on the back.
Do not remove the phone from the appliance
while data is being transmitted.
• You need to keep the phone near the appliance
while the data is being transmitted for Smart
Diagnosis™.
• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted but do not take the phone of f the
appliance for accurate diagnosis until the data
transfer sound has stopped.
After the data transfer is complete, the service
5
agent will explain the result of the Smart
Diagnosis™.
• After the service agent explains the diagnosis
result, take the recommended measures.
NOTE
• The Smart Diagnosis™ function depends on
the local call quality.
• The communication performance will improve
and you can receive better service if you use
the home phone.
• The diagnosis data transmission may not be
smooth due to poor communication quality, in
that case, the Smart Diagnosis™ service may
not be provided properly.
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MAINTENANCE
WARNING
• You must stop operating the appliance and unplug it before you clean and replace the filter.
• Do not spray water directly on the appliance.
EN
Maintaining the Appliance
Scheduled Maintenance
Component
Filter
PM1.0 sensor
Cleaning
Frequency
Only ultra-
fine filter
If
contaminated,
clean the
filter.
2 months -
NOTE
• The operating environment and operation
hours may affect the cleaning frequency. We
recommend that you should clean it more often
in a dusty environment.
• If you do not clean the product according to the
cleaning frequency, you may experience a bad
odour and poor performance.
• A filter is a consumable item. Therefore you
must buy a new one for replacement when it
has reached the end of its lifespan even during
the warranty period. Contact the LG Electronics
service centre or consumables shop on the LG
Electronics site (www.lg.com).
Replacement
Frequency
The whole
filter
1 year
• You may also request cleaning or replacement
of the filter to the service centre. You will be
charged a certain fee for filter cleaning and
replacement services.
• If there are no changes to the particles
concentration on the status display panel,
clean the sensor regardless of the cleaning
frequency (2 months) of the PM1.0 sensor.
Alerts on the Status Display
Panel
When you see an alert message on the status
display panel, do the following:
Alert Measure
Replace the filter.
NOTE
• Filter replacement alerts appear based on
the maximum usage time, taking into account
the operating hours of the product. The
replacement frequency is determined by the
operating hours and environment.
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EN
Storage
If the appliance is not used for a long period of
time, store it at a shaded and dry place.
Operate the product for one hour or more on
1
a fine day.
• This removes the moisture and prevents
molds from building up inside the product.
Turn off the power and unplug it from the
2
electrical outlet.
• Wind the power cord around the bottom of
the appliance.
Package the appliance to prevent the dust or
3
foreign substance from entering the appliance.
Store the packaged appliance at a shaded
place.
CAUTION
• Do not store the appliance at a humid place
or at a place exposed to the direct sunlight.
Otherwise the appliance may be deformed,
malfunction or generate odour.
Cleaning the Appliance
Cleaning the Particles Sensor
PM1.0 sensor detects the fine particles as well as
coarse particles. Therefore, you need to clean its
lens regularly.
Remove the rear cover from the appliance.
1
Open the sensor cover.
2
Clean the lens with the cotton swab soaked
3
with water and clean it again with a dry cotton
swab.
Cleaning the Exterior
Remove dust from the air inlet and outlet using
1
a vacuum cleaner.
Wipe the exterior with soft cloth.
2
NOTE
• If you find it difficult to clean the front and rear
covers, separate them first and wash with
water. Then, dry them completely under the
shade.
NOTE
• Do not wipe the sensor with material other than
water. It may cause a appliance failure.
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EN
Maintaining the Filter
Cleaning the Filter
Separate the cover from the appliance.
1
Remove dust from the ultra-fine filter with a
2
vacuum cleaner or soft brush.
NOTE
• For the dual model, clean the filter at the lower
part of the air purifier in the same way.
Replacing the Filter
Remove the cover and replace the filter.
1
• To avoid polluting the surroundings when
replacing the filter, place a newspaper on
the floor before you remove the filter.
Once you have replaced the filter, disable the
2
filter replacement alert.
Disabling the filter replacement alert
Press and hold the Speed and Indicator buttons
simultaneously for 3 seconds or more.
• The f(filter replacement alert) is disabled and
the replacement alarm is reset.
NOTE
• The filter replacement alert is disabled
automatically if 24 hours have passed since it
was displayed or if the product is disconnected
from the power source.
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TROUBLESHOOTING
Before Calling for Service
Operation
Symptoms Possible Causes & Solution
The appliance does not
operate.
There is odour, but the
light of air quality does
not change.
The light of air quality
continues to stay red.
The buttons on the
control panel do not
work.
The concentration of
the particles does not
change.
The concentration of
particles continues to
remain high.
The overall air quality
colour does not
match the particles
concentration value.
The clean booster is
not working.
Is the power plug unplugged from the outlet?
• Plug it into the outlet properly.
Is the light of air quality turned on red or orange?
• The colour of overall air quality is determined based on whichever is worse
between the particles concentration and odour (gas) concentration. Check
if the particles concentration is worse than before.
• The odour(gas) sensor is designed to detect harmful gases. Strong food
odours may not register as harmful, but the deodorizing care filter will
minimize them.
Doesn’t the colour change even if it is moved to a clean room?
• If the amount of the odour is more than the capacity of the product, the
display may not change.
• Clean the sensor area.
• Remove the power plug from the outlet and reconnect it one minute later.
Did you use a spray near the product?
• Do not use a spray near the product.
Is the k (Lock) turned on on the status display panel?
• Press and hold the Sleep Timer button for 3 sec. or longer to disable the
lock function.
Is there a foreign substance on the sensor?
• Clean the PM1.0 sensor.
Is the product used in a closed space?
• In a closed space, the cleanliness level may continue to stay the same
without change.
Does the air continue to flow in from the outside to the location where
the product is installed?
• In an environment where outside air is supplied continuously, the
concentration may continue to remain high.
Does the colour of the overall air quality match the colour that indicates
the odour concentration?
• The overall air quality is displayed by evaluating the odour and particles
concentration comprehensively.
• Even if the par ticles concentration is low, if the odour is strong, the overall
air quality colour may not match the par ticles concentration value.
Is the operation mode set to the Booster mode?
• The booster fan speed and booster fan rotation functions work only in the
Booster mode.
EN
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Symptoms Possible Causes & Solution
The particles
concentration levels
are different between
the appliance and the
LG SmartThinQ app.
Are you looking at the same particles?
• Make sure that the levels of the PM1.0/PM2.5/PM10 are displayed
consistently between the LG SmartThinQ app and your appliance.
• The dif ference in the values could be caused by the difference in updated
time between the LG SmartThinQ app and the appliance.
Performance
Symptoms Possible Causes & Solution
Is the indoor contamination severe?
• Ventilate the indoor air before you use the product.
Did dust accumulate in the ultra-fine filter?
• Clean the ultra-fine filter properly.
Did dust accumulate in the allergen collection care filter?
The indoor air is not
purified well enough.
• Replace the filter.
Are you using it in a place that is too spacious or too open?
• Use a product that fits the size of the room.
• Avoid a well-ventilated place such as a gate, window, etc.
Is there any obstacle nearby?
• Remove the obstacle.
Is the appliance installed at a corner?
• Move the appliance and install it again.
EN
Noise
Symptoms Possible Causes & Solution
Did dust accumulate in the ultra-fine filter?
Fan is noisy even on
the lowest speed.
The appliance makes
a sudden loud noise
while operating.
A noise is generated
when I start or stop the
clean booster.
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• Clean the ultra-fine filter properly.
Did dust accumulate in the allergen collection care filter?
• Replace the whole filter.
Is the operation mode set to Smart mode or Speed is set to Auto mode?
• It may make a sudden noise as it automatically adjusts the air flow
depending on indoor air quality.
• It means that the clean booster is trying to look for the correct location.
Odour
Symptoms Possible Causes & Solution
Did you purchase the appliance lately?
• The odour of activated charcoal is not harmful. This is similar to the odour
you may experience in a brand new car. We assure it will go away 1-2
weeks after its first use.
Is the product used at a place with a lot of smoke or odour?
• In a place with a lot of smoke or odour, the air cleaning function may
A strange odour comes
out from the air outlet
as well as the filter.
deteriorate. Ventilate the room first and then use the product.
Does the filter have a bad odour?
• Replace the filter. The filter replacement frequency may differ depending
on the usage environment.
Is the product installed in an environment where a lot of odour occurs?
• If you use the product for a long period of time while you cook or broil fish/
meat, the filter lifespan may be rapidly decreased.
• If possible, open the window for ventilation while cooking, and use the
product to minimize the odour left af ter the ventilation.
Wi-Fi
Symptoms Possible Causes & Solution
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi net work connected to your smartphone and remove it, then
register your appliance on LG SmartThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the
router frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.
EN
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