Quick Start Guide
ENGLISH
Printed in China
BC
www.lg.comMBM64519201 (1.0)
TABLE OF CONTENTS
INTRODUCTION ................................................. 2
Your Phone ........................................................... 3
Getting Started .................................................... 5
Set Up Your Accounts ....................................... 10
Customize Your Phone ........................................11
Locking & Unlocking the Screen ......................12
Guest mode .........................................................14
Camera ................................................................16
Video camera ......................................................16
Browser ................................................................17
Transfer Music and Pictures ..............................18
Calls and Voicemail ............................................19
Text Messaging ..................................................20
Email ....................................................................21
Input Language Settings ..................................22
QSlide .................................................................23
Wi-Fi and Bluetooth® .........................................24
Google Play™ Store ...........................................25
For Your Safety ...................................................26
1
INTRODUCTION
Support
This guide provides you with the information
you need to get started.
To download the latest full version of the user
guide, go to
us) on your PC or laptop and search for your
phone model in the support section.
NOTE
• Illustrations may differ from those you see on
actual phone.
• Available accessories may vary depending on your
region, country or service provider.
• Some features and service may vary by region,
phone, service provider and software version.
• All information in this document is subject to
change without notice.
LG.com
(http://www.lg.com/
2
Your Phone
Front view
1
2
4
5 6
7
8
9
10
3
1 Earpiece
2 Proximity Sensor
3 Front Camera Lens
4 Back Key
5 Home Key
6 Menu Key
7 3.5mm Headset
Jack
8 Microphone (Sub)
9 Charger/USB Port
10 Microphone (Main)
3
Side view
1
2
Rear view
1 QuickButton Key
3
2 Volume Keys
3 Power/Lock Key
(Customizable)
TIP: QuickButton
Press for quick
access to your
favorite app.
1
2
3
4
1 Micro SIM Card
Slot
2 Back Camera
Lens
3
MicroSD Card Slot
4
5
6
7
4 Flash
5 Back Cover
6 Battery
7 External Speaker
Getting Started
Before you start using the phone, you may
need to insert the Micro SIM card.
Installing the Micro SIM card
and battery
1 Insert your fingertip into the Charger/
USB Port and lift the back cover to
remove it.
2 Insert the Micro SIM card. Make sure the
gold contact area on the card is facing
downwards and the notched side is inserted
first (see image below).
5
3 To insert the battery, align the gold contacts
on the phone and the battery and press it
down until it clicks into place.
4 Place the back cover over the battery
compartment and press it downwards until
it clicks into place.
6
Installing the memory card
To store multimedia files, such as pictures
taken using the camera, to an SD card, you
must insert a memory card into your phone.
1 Insert your fingertip into the Charger/
USB Port and lift the back cover to
remove it.
2 Insert the memory card into the slot.
Make sure the gold contact area is facing
downwards.
NOTE
The memory card is sold separately.
Warning!
Do not remove the memory card without first
unmounting it using the Storage menu. Otherwise
the memory card, as well as your phone, may
7
become damaged and the data stored on the
memory card may get corrupted. To unmount the
memory card safely, tap
Settings >
General
Apps
tab > Storage > Unmount SD card.
> Apps tab >
Charging your phone
A rechargeable Li-ion battery is used to power
your phone. A USB adapter, which is included
with your phone, is used to charge the battery.
Ask your your sales representative for further
details regarding approved batteries and
chargers.
Before using your phone for the first time,
make sure the battery is fully charged. An
uncharged battery will fully recharge after 3
hours.
USB Adapter
USB Cable
NOTE
Make sure the battery is installed before connecting
the USB adapter. If the battery is not installed and
the USB adapter is connected, the phone will not
operate properly due to prolonged power cycling.
Also, removing the battery with the USB adapter
connected may damage the device. Please unplug
the USB adapter before removing the battery.
Warning!
If the touch screen does not function while the
phone is in the process of charging, it may be
due to an unstable power supply. Make sure to
8
disconnect the USB cable from the device or unplug
the USB adapter from the power outlet.
1 Connect the USB adapter and USB cable
(as shown on the previous page).
2 Plug the USB cable (as shown on the next
image) into the phone’s Charger/USB Port.
NOTE
The battery must be fully charged initially to improve
battery lifetime.
NOTE
Your phone has an internal antenna. Be careful
not to scratch or damage this rear area, as that will
cause loss of performance.
Warning!
Use only LG-approved chargers, batteries and
cables. When using unapproved chargers or cables,
it may cause a battery charging delay or display
a pop-up message regarding slow charging.
Unapproved chargers or cables can also cause the
battery to explode or damage the device, which are
not covered by the warranty.
9
Internal
Antenna
Set Up Your Accounts
Adding accounts will populate email, contacts,
calendar, and other information on your
device. You may want to set up accounts over
Wi-Fi to save on your data plan usage.
1 On any screen, swipe down from the top
of the screen to display the Notifications
Panel.
2 Tap at the top right corner of the screen,
then tap the
sync > Add account
3 Select the type of account you would like to
add. Enter your information and follow any
additional on-screen instructions.
10
General
tab >
.
Accounts &
NOTE
Contact your IT administrator to help set up your
corporate Microsoft® Exchange account.
Customize Your Phone
Add widgets and apps to your Home screen,
change the wallpaper, and more.
Customize the Home Screen
1 Press and hold an empty spot on a Home
screen panel and choose a category:
•
Apps
: Add shortcuts to your favorite apps.
•
Widgets
: Add dynamically updating
widgets.
•
Wallpapers
2 Tap the desired option to add it to the
Home screen. To move an item, press and
hold it and drag it to a new location. To
delete it, drag it to
the screen.
Customize Your Sounds
From the Home screen, tap the
>
change your ringtones, set notification sounds,
and adjust your touch feedback options.
: Change your wallpaper.
System settings
Remove
>
Sound
at the top of
Menu Key
tab. You can
11
Locking & Unlocking the
Screen
After a period of inactivity, the screen you are
currently viewing will be replaced by the lock
screen to conserve battery power.
Unlocking the Screen
1 Press the
your screen. Your Lock Screen will appear.
2 From the center of the screen, swipe in any
direction to unlock it.
• Shortcuts can be added for quick access
• To use a shortcut, swipe the shortcut
Power/Lock Key
to your favorite apps. To add shortcuts,
from the Home screen, tap the
>
System settings
Lock screen
icon at the bottom of the screen in any
direction. The screen will unlock and open
the application.
>
Shortcuts
>
Display
.
to turn on
Menu Key
tab >
12
KnockON
The KnockON feature allows you to double-
tap the screen to easily turn it on and off. You
can enable/disable this feature in the Gestures
settings.
1 KnockON is enabled by default. To turn
it on or off, from the Home screen, tap
the
Menu Key
General
2 With KnockON enabled and the screen off,
quickly double-tap the screen to wake the
phone.
3 Double-tap an empty are of the Home
screen or the Status Bar to turn the screen
off.
>
tab >
System settings
Gestures > Screen on/off.
>
Knock Code
The Knock Code feature allows you to unlock
the screen when the screen is off by tapping
the correct area and sequence. It allows you
to define how many times and where on the
screen to tap to unlock your phone. You can
set this feature in the Lock Screen settings.
1 From the Home screen, tap the
>
System settings > Display
Lock screen
Code
NOTE
If Knock Code is set, you cannot turn the screen on
using the KnockON feature.
>
.
Select screen lock
Menu Key
tab >
>
Knock
13
Notifications Panel
Swipe the top of the screen downwards to
open the Notifications Panel.
• To respond to a notification, tap it.
• To remove a notification, swipe it left or
right.
• To remove all notifications, tap
• Adjust the Quick Settings by tapping them
(i.e.,
Sound
).
• Tap at the top right corner of the
Notifications Panel to access the Settings
menu.
Clear
.
Guest mode
Use Guest mode when you let someone
else use your phone. They will only be
able to use the applications that you’ve
selected. Once you set it up, you can easily
put your phone in Guest mode by drawing
the guest pattern on the Lock screen,
which is different from your normal unlock
pattern.
NOTE
Guests can also use applications that your selected
applications link to.
Setting up Guest mode
1 From the Home screen, tap the
>
System settings
Guest mode
.
>
General tab
Menu Key
>
14
2 Tap
Set pattern
want to use to put your device
, then set the pattern you
in Guest
mode.
3 Tap
Set apps
accessed in Guest mode. Tap
to view which apps can be
the
icon in the upper right corner of
the screen to change the Guest apps
list.
Add
4 Tap the
Guest mode
switch to enable
this mode.
Using Guest mode
After you’ve set up and enabled Guest mode,
lock the screen so that you can enter your
Guest mode pattern. The Guest mode Home
screen is displayed with only the apps you’ve
selected for guest access. To exit Guest mode,
enter your normal unlock pattern on the Lock
screen.
NOTE
Guest mode is automatically disabled if your lock
sequence is changed from Pattern. Otherwise,
manually disable it if you no longer want to allow
guest access.
15
Camera
1 From the Home screen, tap Apps > Camera .
1
2
3
4
1
Flash
2
Swap camera
3
Shot mode
4
Settings
5
Mode switch
6
Capture
7
Gallery
Video camera
1 From the Home screen, tap Apps > Camera
2 Slide the Mode Switch icon down to to
toggle from Camera to Video camera mode.
1
2
3
4
1
Flash
2
Swap camera
3
Recording mode
4
Settings
16
5
Mode switch
6
Record
7
Gallery
5
6
7
.
5
6
7
NOTE
To access the front-facing camera or camcorder,
tap . Tap to view and change camera/
camcorder settings.
Share Photos or Videos
1 From the home screen, tap
.
2 Tap an album.
3 Tap and then select the image(s) you
wish to share.
4 Tap Share.
5 Select the method you wish to use to share
and send it.
Apps
>
Gallery
Browser
Use the Web browser to surf the Web with
ease.
Browsing the Web
1 From the Home screen, tap
Browser
.
2 Tap the URL bar at the top of the screen
and enter the web site address.
3 Tap Go on the keyboard.
Apps
>
17
Transfer Music and Pictures
Transfer music and photos to and from your
phone in a few simple steps.
1 Connect your phone to your computer with
a USB cable. Steps may vary depending on
your operating system.
2 You may be prompted to install PC
programs. Tap
3 On your PC, choose open device to view
files using Windows Explorer.
4 Your phone will appear as another portable
device on your computer. Click on the drive
to view it.
5 Drag and drop your files* into the
corresponding folders, such as music,
videos, or pictures. You can also transfer
files from your PC to your phone.
* Files must be Digital Rights Management
(DRM) free.
Media sync (MTP)
.
18
Calls and Voicemail
It’s easy to make calls and access voicemail
and your call logs with your phone.
Make a Call
1 From the Home screen, tap
2 Enter a phone number or spell the name
of a contact. Tap the contact and then tap
to place the call.
Access Voicemail
1 From the Home screen, tap
2 Tap and hold .
3 Follow the voice prompts to listen to
messages.
Access Call Logs
1 From the Home screen, tap
2 Tap the
3 Tap an entry to view it.
4 Ta p
Call logs
to call or to send a message.
tab.
Phone
.
Phone
.
Phone
.
19
Text Messaging
Communicate quickly via text message with
the phone. Attach images, videos, and other
files to your messages.
1 From the Home screen, tap
2 Tap to compose a new message.
3 In the
To
field, enter a number or tap
to select a name from your contact list.
You can enter several names to send your
message to multiple people.
4 Enter your message.
5 Tap to attach a file.
6 Tap
Send
to send the message.
NOTE
Messaging rates apply.
WARNING!
The LG Messaging app should be set up as the
default messaging app. If not, some message
functions will be limited. From the Home screen, tap
the
Menu Key
>
tab >
Tethering & networks
app
>
Messaging
System settings
.
Messaging
>
>
Networks
Default message
.
20
Email
In addition to Gmail™, you can set up other
types of email accounts on your phone,
including Microsoft® Exchange accounts.
1 From the Home screen,
.
2 Tap an account type. Steps may vary from
this point.
3 Enter your email address and password and
tap
Next
.
4 Follow additional on-screen instructions to
complete setup and tap
NOTE
Contact your IT administrator to help set up your
corporate Microsoft® Exchange account.
Apps
Done
>
Email
.
21
Input Language Settings
Change your phone’s device and keyboard
input languages to suit your needs.
Change Device and Input
Language
1 From the Home screen, tap the
>
System settings
Language & input
2 To change the device language, tap
Language
3 To change the keyboard input language, tap
next to the desired keyboard under the
Keyboard & Input Methods section.
4 Tap
Input language and type
5 Tap the desired input languages to select
them. You can change languages by
tapping the
have a keyboard open, for instance while
typing a text message.
.
and select the desired language.
Language Key
>
General
.
when you
Menu Key
tab >
22
QSlide
This feature enables an overlay on your
phone’s screen for easy multitasking.
1 From any screen, swipe down from the top of
the screen to display the Notifications Panel.
2 Tap an option from the QSlide apps bar. The
app will appear as a resizable, moveable window
on the screen.
3 Drag the right-bottom corner to increase or
to decrease the window size and drag the title
bar to move the window. Tap to make the
QSlide app full size. Tap to make the app
smaller again. Use the slider to adjust the
transparency of the window.
4 To exit QSlide, tap .
23
Wi-Fi and Bluetooth
Stay connected with Wi-Fi and Bluetooth
connectivity on your phone.
®
Connect to Wi-Fi
1 From the Home screen, tap the
>
System settings
Wi-Fi
.
2 If Wi-Fi is off, tap to enable it.
3 Tap a network name. Enter a password
if required and then tap Connect.
>
Networks
Menu Key
tab >
Use Bluetooth
1 From the Home screen, tap the
>
System settings
Bluetooth
2 If Bluetooth is off, tap to enable it.
3 Your phone will automatically search for
devices. Tap the name of the device you wish
to pair with. See the Bluetooth device’s user
manual for more information on pairing.
.
>
Networks
Menu Key
tab >
24
Google Play™ Store
Once you have set up your Google™ account,
you can download apps from the Play Store.
You may want to download apps over Wi-Fi to
save on your data plan usage.
1 From the Home screen, tap
Play Store
2 Tap a category to browse selections, or tap
.
to search for an item. Enter a keyword
and tap on the keyboard.
3 Tap an app to view information about it,
then tap
INSTALL
4 Read the app permissions and, if you agree,
tap
ACCEPT
.
. Once the app has been
downloaded and installed, you will see a
notification in the Status Bar.
5 To open the app, swipe down from the top
of the screen and tap the notification. You
can also find the app by tapping
NOTE
To purchase a paid app, you will need to set up a
payment method with Google Wallet™.
Apps
>
Apps
.
25
For Your Safety
Safety Information
Please read and observe the following
information for safe and proper use of your
phone and to prevent damage.
WARNING!
This product contains chemicals known to the State
of California to cause cancer and birth defects or
reproductive harm.
Caution
Violation of the instructions may cause minor or
serious damage to the product.
• Do not disassemble or open crush, bend or
deform, puncture or shred.
• Do not modify or remanufacture, attempt
to insert foreign objects into the battery,
immerse or expose to water or other liquids,
expose to fire, explosion or other hazard.
• Only use the battery for the system for
which it is specified.
• Only use the battery with a charging system
that has been qualified with the system per
CTIA Certification Requirements for Battery
System Compliance to IEEE1725. Use of an
unqualified battery or charger may present
a risk of fire, explosion, leakage, or other
hazard.
• Do not short circuit a battery or allow
metallic conductive objects to contact
battery terminals.
• Replace the battery only with another
battery that has been qualified with the
26
Wash hands after handling.
system per this standard, IEEE-Std-1725.
Use of an unqualified battery may present
a risk of fire, explosion, leakage or other
hazard.
• Only authorized service providers shall
replace battery(If the battery is non-user
replaceable).
• Promptly dispose of used batteries in
accordance with local regulations.
• Battery usage by children should be
supervised.
• Avoid dropping the phone or battery. If
the phone or battery is dropped, especially
on a hard surface, and the user suspects
damage, take it to a service center for
inspection.
• Improper battery use may result in a fire,
explosion or other hazard.
• For those host devices that utilize a USB
port as a charging source, the host device’s
user manual shall include a statement
that the phone shall only be connected to
products that bear the USB-IF logo or have
completed the USB-IF compliance program.
Charger and Adapter Safety
• The charger and adapter are intended for
indoor use only.
• Insert the battery pack charger vertically into
the wall power socket.
• Unplug the power cord and charger during
lightning storms to avoid electric shock or
fire.
27
• Use the correct adapter for your phone
when using the battery pack charger
abroad.
Battery Information and Care
• Please read the manual of proper
installation and removal of the battery.
• Please read the manual of specified charger
about charging method.
• Do not damage the power cord by bending,
twisting, or heating. Do not use the plug
if it is loose as it may cause electric shock
or fire.
• Do not place any heavy items on the power
cord. Do not allow the power cord to be
crimped as it may cause electric shock or
fire.
• Unplug the power cord prior to cleaning
your phone, and clean the power plug pin
when it’s dirty. When using the power plug,
ensure that it’s firmly connected. If not, it
may cause excessive heat or fire. If you
put your phone in a pocket or bag without
covering the receptacle of the phone (power
plug pin), metallic articles (such as a coin,
paperclip or pen) may short-circuit the
phone. Short-circuit of the terminal may
damage the battery and cause an explosion.
Always cover the receptacle when not in
use.
• Recharge the battery after long periods of
non-use to maximize battery life. Battery
life will vary due to usage pattern and
environmental conditions.
28
• Never store your phone in temperature less
than -4 °F or greater than 122 °F.
• Charging temperature range is between
32 °F and 113 °F. Do not charge the battery
out of recommended temperature range.
Charging out of recommended range
might cause the generating heat or serious
damage of battery. And also, it might cause
the deterioration of battery’s characteristics
and cycle life.
• Do not use or leave the battery under the
blazing sun or in heated car by sunshine.
The battery may generate heat, smoke
or flame. And also, it might cause the
deterioration of battery’s characteristics or
cycle life.
• The battery pack has protection circuit
to avoid the danger. Do not use near
places that can generate static electricity
more than 100V which could damage the
protection circuit. Damaged protection
circuits may generate smoke, rupture or
ignite.
• When using the battery for the first time,
if it emits a bad smell, you see rust on it,
or anything else abnormal, do not use the
equipment and bring the battery to the
shop which it was bought.
• Keep batteries away from babies and small
children. If children use the battery, their
parents or legal guardians are responsible
for supervising and teaching them about
the safe handling of batteries and how to
29
use batteries according to the manual with
care.
• If liquid from the battery rubs against skin or
clothing, wash with fresh water. It may cause
the skin inflammation. Remove and do not
use the battery. Be careful that children do
not swallow any parts (such as earphone,
connection parts of the phone, etc.). This
could cause asphyxiation or suffocation
resulting in serious injury or death.
• Do not handle the phone with wet hands
while it is being charged. It may cause an
electric shock or seriously damage your
phone.
• Do not place or answer calls while charging
the phone as it may short-circuit the phone
and/or cause electric shock or fire.
• Do not use harsh chemicals (such
as alcohol, benzene, thinners, etc.) or
detergents to clean your phone. This could
cause a fire.
• Always unplug the charger from the wall
socket after the phone is fully charged to
save unnecessary power consumption of the
charger.
Care and Maintenance
Your mobile device is a product of superior
design and craftsmanship and should be
treated with care. The suggestions below will
help you fulfill any warranty obligations and
allow you to enjoy this product for many years:
30
Keep your Mobile Device away from:
Liquids of any kind
Keep the mobile device dry. Precipitation,
humidity, and liquids contain minerals that will
corrode electronic circuits. If the mobile device
does get wet, do not accelerate drying with the
use of an oven, microwave, or dryer, because
this may damage the mobile device and could
cause a fire or explosion.
Do not use the mobile device with a wet hand.
Doing so may cause an electric shock to you
or damage to the mobile device.
Extreme heat or cold
Avoid temperatures below 0°C / 32°F or
above 45°C / 113°F.
Microwaves
Do not try to dry your mobile device in a
microwave oven. Doing so may cause a fire or
explosion.
Dust and dirt
Do not expose your mobile device to dust, dirt,
or sand.
Sunscreen lotion
Do not expose or wear your device to any
liquid like sunscreen lotion.
Doing so may cause your device to or damage
to the mobile device.
Cleaning solutions
Do not use harsh chemicals, cleaning solvents,
or strong detergents to clean the mobile
31
device.
Wipe it with a soft cloths lightly dampened in
a mild soap-and-water solution.
Shock or vibration
Do not drop, knock, or shake the mobile
device.
Rough handling can break internal circuit
boards.
Paint
Do not paint the mobile device. Paint can
clog the device’smoving parts or ventilation
openings and prevent proper operation.
General Notice
• An emergency call can be made only within
a service area. For an emergency call, make
sure that you are within a service area and
that the phone is turned on.
• Do not place items containing magnetic
components such as a credit card, phone
card, bank book, or subway ticket near your
phone. The magnetism of the phone may
damage the data stored in the magnetic
strip.
• Talking on your phone for a long period of
time may reduce call quality due to heat
generated during use.
• When the phone is not used for a long
period time, store it in a safe place with the
power cord unplugged.
• Using the phone in proximity to receiving
equipment (i.e., TV or radio) may cause
32
interference to the phone.
• Do not use the phone if the antenna is
damaged. If a damaged antenna contacts
skin, it may cause a slight burn. Please
contact an LG Authorized Service Center to
replace the damaged antenna.
• The data saved in your phone might be
deleted due to careless use, repair of the
phone, or upgrade of the software. Please
backup your important phone numbers.
(Ringtones, text messages, voice messages,
pictures, and videos could also be deleted.)
The manufacturer is not liable for damage
due to the loss of data.
• When you use the phone in public places,
set the ringtone to vibration so you don’t
disturb others.
• Do not turn your phone on or off when
putting it to your ear.
• Your phone is an electronic device that
generates heat during normal operation.
Extremely prolonged, direct skin contact
in the absence of adequate ventilation
may result in discomfort or minor burns.
Therefore, use care when handling
your phone during or immediately after
operation.
Use accessories, such as earphones and
headsets, with caution. Ensure that cables
are tucked away safely and do not touch the
antenna unnecessarily.
33
Part 15.19 statement
This device complies with part 15 of FCC
rules. Operation is subject to the following
two conditions: (1) This device may not cause
harmful interference. (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Part 15.21 statement
Change or Modifications that are not expressly
approved by the manufacturer could void the
user’s authority to operate the equipment.
Part 15.105 statement
This equipment has been tested and found
to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. if this equipment
does cause harmful interference or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
34
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/
TV technician for help.
FCC RF Exposure Information
WARNING!
Read this information before operating the
phone.
In August 1996, the Federal Communications
Commission (FCC) of the United States, with
its action in Report and Order FCC 96-326,
adopted an updated safety standard for
human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC
regulated transmitters. Those guidelines
are consistent with the safety standard
previously set by both U.S. and international
standards bodies. The design of this phone
complies with the FCC guidelines and these
international standards.
Body-worn Operation
This device was tested for typical body-worn
operations with the back of the phone kept
0.39inches (1cm) between the user’s body
and the back of the phone. To comply with
FCC RF exposure requirements, a minimum
separation distance of 0.39 inches (1cm) must
be maintained between the user’s body and
the back of the phone. Third-party belt-clips,
35
holsters, and similar accessories containing
metallic components may not be used. Body-
worn accessories that cannot maintain 0.39
inches (1cm) separation distance between
the user’s body and the back of the phone,
and have not been tested for typical body-
worn operations may not comply with FCC RF
exposure limits and should be avoided.
Vehicle-Mounted External Antenna
(Optional, if available.)
To satisfy FCC RF exposure requirements,
keep 8 inches (20 cm) between the user
/ bystander and vehicle-mounted external
antenna. For more information about RF
exposure, visit the FCC website at www.fcc.gov.
Caution
Use only the supplied antenna. Use of
unauthorized antennas (or modifications to the
antenna) could impair call quality, damage the
phone, void your warranty and/or violate FCC
regulations.
Don’t use the phone with a damaged antenna.
A damaged antenna could cause a minor
skin burn. Contact your local dealer for a
replacement antenna.
Consumer Information About Radio
Frequency Emissions
Your wireless phone, which contains a radio
transmitter and receiver, emits radio frequency
energy during use. The following consumer
information addresses commonly asked
questions about the health effects of wireless
36
phones.
Are wireless phones safe?
Scientific research on the subject of wireless
phones and radio frequency (“RF”) energy has
been conducted worldwide for many years,
and continues. In the United States, the Food
and Drug Administration (“FDA”) and the
Federal Communications Commission (“FCC”)
set policies and procedures for wireless
phones. The FDA issued a website publication
on health issues related to cell phone usage
where it states, “The scientific community at
large … believes that the weight of scientific
evidence does not show an association
between exposure to radiofrequency (RF)
from cell phones and adverse health
outcomes. Still the scientific community does
recommend conducting additional research
to address gaps in knowledge. That research
is being conducted around the world and
FDA continues to monitor developments
in this field. You can access the joint FDA/
FCC website at http://www.fda.gov (under
“C” in the subject index, select Cell Phones
> Research). You can also contact the FDA
toll-free at (888) 463-6332 or (888) INFOFDA. In June 2000, the FDA entered into
a cooperative research and development
agreement through which additional scientific
research is being conducted. The FCC issued
its own website publication stating that
“there is no scientific evidence that proves
that wireless phone usage can lead to cancer
37
or a variety of other problems, including
headaches, dizziness or memory loss.”
This publication is available at http://www.fcc.
gov/oet/rfsafety or through the FCC at (888)
225-5322 or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the
U.S. Environmental Protection Agency, and
other agencies, established RF exposure
safety guidelines for wireless phones in the
United States. Before a wireless phone
model is available for sale to the public, it
must be tested by the manufacturer and
certified to the FCC that it does not exceed
limits established by the FCC. One of these
limits is expressed as a Specific Absorption
Rate, or “SAR.” SAR is a measure of the
rate of absorption of RF energy in the body.
Tests for SAR are conducted with the phone
transmitting at its highest power level in all
tested frequency bands. Since 1996, the
FCC has required that the SAR of handheld
wireless phones not exceed 1.6 watts per
kilogram, averaged over one gram of tissue.
Although the SAR is determined at the
highest power level, the actual SAR value of
a wireless phone while operating can be less
than the reported SAR value. This is because
the SAR value may vary from call to call,
depending on factors such as proximity to
a cell site, the proximity of the phone to the
body while in use, and the use of hands-free
devices.
38
For more information about SARs, see the
FCC’s OET Bulletins 56 and 65 at http://www.
fcc.gov/Bureaus/Engineering_Technology/
Documents/bulletins or visit the Cellular
Telecommunications Industry Association
website at http://www.ctia.org/consumer_info/
index.cfm/AID/10371. You may also wish to
contact the manufacturer of your phone.
Can I minimize my RF exposure?
If you are concerned about RF, there are
several simple steps you can take to minimize
your RF exposure. You can, of course, reduce
your talk time. You can place more distance
between your body and the source of the RF,
as the exposure level drops off dramatically
with distance. The FDA/FCC website states
that “hands-free kits can be used with wireless
phones for convenience and comfort. These
systems reduce the absorption of RF energy
in the head because the phone, which is the
source of the RF emissions, will not be placed
against the head. On the other hand, if the
phone is mounted against the waist or other
part of the body during use, then that part of
the body will absorb more RF energy. Wireless
phones marketed in the U.S. are required
to meet safety requirements regardless of
whether they are used against the head or
against the body. Either configuration should
result in compliance with the safety limit.” Also,
if you use your wireless phone while in a car,
you can use a phone with an antenna on the
outside of the vehicle. You should also read
39
and follow your wireless phone manufacturer’s
instructions for the safe operation of your
phone.
Do wireless phones pose any special
risks to children?
The FDA/FCC website states that “the scientific
evidence does not show a danger to users
of wireless communication devices, including
children.” The FDA/FCC website further states
that “some groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones at
all”. For example, the Stewart Report from
the United Kingdom [“UK”] made such a
recommendation in December 2000. In this
report a group of independent experts noted
that no evidence exists that using a cell phone
causes brain tumors or other ill effects. [The
UK’s] recommendation to limit cell phone
use by children was strictly precautionary; it
was not based on scientific evidence that any
health hazard exists. A copy of the UK’s leaflet
is available at http://www.dh.gov.uk (search
“mobile”), or you can write to: NRPB, Chilton,
Didcot, Oxon OX11 ORQ, United Kingdom.
Copies of the UK’s annual reports on mobile
phones and RF are available online at www.
iegmp.org.uk and http://www.hpa.org.uk/
radiation/ (search “mobile”). Parents who wish
to reduce their children’s RF exposure may
choose to restrict their children’s wireless phone
use.
40
Where can I get further information
about RF emissions?
For further information, see the following
additional resources (websites current as of
April 2005):
U.S. Food and Drug Administration
FDA Consumer magazine
November-December 2000
Telephone: (888) INFO-FDA
http://www.fda.gov (Under “C” in the subject
index, select Cell Phones > Research.)
U.S. Federal Communications
Commission
445 12th Street, S.W.
Washington, D.C. 20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Independent Expert Group on Mobile
Phones
http://www.iegmp.org.uk
Royal Society of Canada Expert
Panels on Potential Health Risks of
Radio Frequency Fields from Wireless
Telecommunication Devices
283 Sparks Street
Ottawa, Ontario K1R 7X9
Canada
Telephone: (613) 991-6990
41
World Health Organization
Avenue Appia 20
1211 Geneva 27
Switzerland
Telephone: 011 41 22 791 21 11
http://www.who.int/mediacentre/factsheets/
fs193/en/
International Commission on NonIonizing Radiation Protection
c/o Bundesamt fur Strahlenschutz
Ingolstaedter Landstr. 1
85764 Oberschleissheim
Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor
Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
National Council on Radiation
Protection and Measurements
7910 Woodmont Avenue, Suite 800
Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
42
Engineering in Medicine and Biology
Society, Committee on Man and
Radiation (COMAR) of the Institute of
Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/
Consumer Information on SAR
(Specific Absorption Rate)
This model phone meets the government’s
requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not
to exceed the emission limits for exposure
to Radio Frequency (RF) energy set by
the Federal Communications Commission
of the U.S. Government. These limits are
part of comprehensive guidelines and
establish permitted levels of RF energy for
the general population. The guidelines are
based on standards that were developed by
independent scientific organizations through
periodic and thorough evaluation of scientific
studies. The standards include a substantial
safety margin designed to assure the safety of
all persons, regardless of age and health.
The exposure standard for wireless mobile
phones employs a unit of measurement
known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC is 1.6
W/kg. Tests for SAR are conducted using
standard operating positions specified by the
FCC with the phone transmitting at its highest
certified power level in all tested frequency
43
bands. Although SAR is determined at the
highest certified power level, the actual SAR
level of the phone while operating can be
well below the maximum value. Because the
phone is designed to operate at multiple
power levels to use only the power required
to reach the network, in general, the closer
you are to a wireless base station antenna, the
lower the power output.
Before a phone model is available for sale
to the public, it must be tested and certified
to the FCC that it does not exceed the limit
established by the governmentadopted
requirement for safe exposure. The tests are
performed in positions and locations (e.g., at
the ear and worn on the body) as required by
the FCC for each model.
The highest SAR values are:
* Head: 0.70 W/kg
* Body (Body-worn/Hotspot): 1.19 W/kg
(body measurements differ among phone
models, depending upon available accessories
and FCC requirements).
While there may be differences between
SAR levels of various phones and at various
positions, they all meet the government
requirement for safe exposure.
The FCC has granted an Equipment
Authorization for this model phone with
all reported SAR levels evaluated as in
compliance with the FCC RF emission
guidelines. SAR information on this model
phone is on file with the FCC and can be
44
found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching
on FCC ID ZNFMS323. Additional information
on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications
Industry Association (CTIA) website at http://
www.ctia.org/.
* In the United States and Canada, the SAR
limit for mobile phones used by the public
is 1.6 watts/kg (W/kg) averaged over one
gram of tissue. The standard incorporates
a substantial margin of safety to give
additional protection for the public and to
account for any variations in measurements.
TIA Safety Information
The following is the complete TIA Safety
Information for wireless handheld phones.
Exposure to Radio Frequency Signal
Your wireless handheld portable phone is
a low power radio transmitter and receiver.
When ON, it receives and sends out Radio
Frequency (RF) signals.
In August, 1996, the Federal Communications
Commissions (FCC) adopted RF exposure
guidelines with safety levels for handheld
wireless phones. Those guidelines are
consistent with the safety standards previously
set by both U.S. and international standards
bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
45
* American National Standards Institute;
National Council on Radiation Protection and
Measurements; International Commission on
Non-Ionizing Radiation Protection
Those standards were based on
comprehensive and periodic evaluations of
the relevant scientific literature. For example,
over 120 scientists, engineers, and physicians
from universities, government health agencies,
and industry reviewed the available body
of research to develop the ANSI Standard
(C95.1).
The design of your phone complies with the
FCC guidelines (and those standards).
Antenna Care
Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications, or attachments could damage
the phone and may violate FCC regulations.
Phone Operation
NORMAL POSITION: Hold the phone as you
would any other telephone with the antenna
pointed up and over your shoulder.
Tips on Efficient Operation
For your phone to operate most efficiently:
Don’t touch the antenna unnecessarily when
the phone is in use. Contact with the antenna
affects call quality and may cause the phone
to operate at a higher power level than
otherwise needed.
46
Electronic Devices
Most modern electronic equipment is shielded
from RF signals. However, certain electronic
equipment may not be shielded against the
RF signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association
recommends that a minimum separation
of six (6) inches be maintained between a
handheld wireless phone and a pacemaker
to avoid potential interference with the
pacemaker. These recommendations are
consistent with the independent research by
and recommendations of Wireless Technology
Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than
six (6) inches from their pacemaker when
the phone is turned ON;
• Should not carry the phone in a breast
pocket;
• Should use the ear opposite the pacemaker
to minimize the potential for interference;
• Should turn the phone OFF immediately
if there is any reason to suspect that
interference is taking place.
Hearing Aids
Some digital wireless phones may interfere
with some hearing aids. In the event of such
interference, you may want to consult your
service provider (or call the customer service
line to discuss alternatives).
47
Other Medical Devices
when putting it to your ear.
● Use accessories, such as
earphones and headsets, with
caution. Ensure that cables are
tucked away safely and do not
touch the antenna unnecessarily.
FDA
Consumer
Update
If you use any other personal medical device,
consult the manufacturer of your device to
determine if it is adequately shielded from
external RF energy. Your physician may be
able to assist you in obtaining this information.
Health Care Facilities
Turn your phone OFF in health care facilities
when any regulations posted in these areas
instruct you to do so. Hospitals or health care
facilities may use equipment that could be
sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or
inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer
or its representative regarding your vehicle.
You should also consult the manufacturer of
any equipment that has been added to your
vehicle.
Posted Facilities
Turn your phone OFF in any facility where
posted notices so require.
Aircraft
FCC regulations prohibit using your phone
while in the air. Switch OFF your phone before
boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations,
turn your phone OFF when in a “blasting area”
or in areas posted: “Turn off two-way radio”.
48
Obey all signs and instructions.
when putting it to your ear.
● Use accessories, such as
earphones and headsets, with
caution. Ensure that cables are
tucked away safely and do not
touch the antenna unnecessarily.
FDA
Consumer
Update
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a
potentially explosive atmosphere and obey all
signs and instructions. Sparks in such areas
could cause an explosion or fire resulting in
bodily injury or even death.
Areas with a potentially explosive atmosphere
are often, but not always marked clearly.
Potential areas may include: fueling areas
(such as gasoline stations); below deck on
boats; fuel or chemical transfer or storage
facilities; vehicles using liquefied petroleum
gas (such as propane or butane); areas where
the air contains chemicals or particles (such as
grain, dust, or metal powders); and any other
area where you would normally be advised to
turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT
place objects, including either installed or
portable wireless equipment, in the area over
the air bag or in the air bag deployment area.
If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury
could result.
FDA Consumer Update
The U.S. Food and Drug
Administration’s Center for Devices
and Radiological Health Consumer
Update on Mobile Phones:
49
1. Do wireless phones pose a health
hazard?
The available scientific evidence does not
show that any health problems are associated
with using wireless phones. There is no proof,
however, that wireless phones are absolutely
safe. Wireless phones emit low levels of Radio
Frequency (RF) energy in the microwave
range while being used. They also emit very
low levels of RF when in idle mode. Whereas
high levels of RF can produce health effects
(by heating tissue), exposure to low level
RF that does not produce heating effects
causes no known adverse health effects. Many
studies of low level RF exposures have not
found any biological effects. Some studies
have suggested that some biological effects
may occur, but such findings have not been
confirmed by additional research. In some
cases, other researchers have had difficulty in
reproducing those studies, or in determining
the reasons for inconsistent results.
2. What is the FDA’s role concerning the
safety of wireless phones?
Under the law, the FDA does not review
the safety of radiation-emitting consumer
products such as wireless phones before
they can be sold, as it does with new drugs
or medical devices. However, the agency has
authority to take action if wireless phones are
shown to emit Radio Frequency (RF) energy at
a level that is hazardous to the user. In such a
case, the FDA could require the manufacturers
50
of wireless phones to notify users of the health
hazard and to repair, replace, or recall the
phones so that the hazard no longer exists.
Although the existing scientific data does not
justify FDA regulatory actions, the FDA has
urged the wireless phone industry to take a
number of steps, including the following:
• Support needed research into possible
biological effects of RF of the type emitted
by wireless phones;
• Design wireless phones in a way that
minimizes any RF exposure to the user that
is not necessary for device function; and
• Cooperate in providing users of wireless
phones with the best possible information
on possible effects of wireless phone use on
human health.
The FDA belongs to an interagency working
group of the federal agencies that have
responsibility for different aspects of RF safety
to ensure coordinated efforts at the federal
level. The following agencies belong to this
working group:
• National Institute for Occupational Safety
and Health
• Environmental Protection Agency
• Occupational Safety and Health
Administration
• National Telecommunications and
Information Administration
The National Institutes of Health participates
in some interagency working group activities,
51
as well.
The FDA shares regulatory responsibilities
for wireless phones with the Federal
Communications Commission (FCC). All
phones that are sold in the United States
must comply with FCC safety guidelines that
limit RF exposure. The FCC relies on the FDA
and other health agencies for safety questions
about wireless phones.
The FCC also regulates the base stations that
the wireless phone networks rely upon. While
these base stations operate at higher power
than do the wireless phones themselves, the
RF exposures that people get from these base
stations are typically thousands of times lower
than those they can get from wireless phones.
Base stations are thus not the subject of the
safety questions discussed in this document.
3. What kinds of phones are the subject
of this update?
The term “wireless phone” refers here to
handheld wireless phones with built-in
antennas, often called “cell”, “mobile”, or
“PCS” phones. These types of wireless phones
can expose the user to measurable Radio
Frequency (RF) energy because of the short
distance between the phone and the user’s
head.
These RF exposures are limited by FCC safety
guidelines that were developed with the advice
of the FDA and other federal health and
safety agencies. When the phone is located at
greater distances from the user, the exposure
52
to RF is drastically lower because a person’s
RF exposure decreases rapidly with increasing
distance from the source. The so-called
“cordless phones,” which have a base unit
connected to the telephone wiring in a house,
typically operate at far lower power levels, and
thus produce RF exposures far below the FCC
safety limits.
4. What are the results of the research
done already?
The research done thus far has produced
conflicting results, and many studies have
suffered from flaws in their research methods.
Animal experiments investigating the effects
of Radio Frequency (RF) energy exposures
characteristic of wireless phones have yielded
conflicting results that often cannot be
repeated in other laboratories. A few animal
studies, however, have suggested that low
levels of RF could accelerate the development
of cancer in laboratory animals. However, many
of the studies that showed increased tumor
development used animals that had been
genetically engineered or treated with cancercausing chemicals so as to be pre-disposed
to develop cancer in the absence of RF
exposure. Other studies exposed the animals
to RF for up to 22 hours per day. These
conditions are not similar to the conditions
under which people use wireless phones, so
we do not know with certainty what the results
of such studies mean for human health.
Three large epidemiology studies have been
53
published since December 2000. Between
them, the studies investigated any possible
association between the use of wireless
phones and primary brain cancer, glioma,
meningioma, or acoustic neuroma, tumors of
the brain or salivary gland, leukemia, or other
cancers. None of the studies demonstrated
the existence of any harmful health effects
from wireless phone RF exposures. However,
none of the studies can answer questions
about long-term exposures, since the average
period of phone use in these studies was
around three years.
5. What research is needed to decide
whether RF exposure from wireless
phones poses a health risk?
A combination of laboratory studies and
epidemiological studies of people actually
using wireless phones would provide some
of the data that are needed. Lifetime animal
exposure studies could be completed in a few
years. However, very large numbers of animals
would be needed to provide reliable proof
of a cancer promoting effect if one exists.
Epidemiological studies can provide data that
is directly applicable to human populations,
but ten or more years follow-up may be
needed to provide answers about some health
effects, such as cancer. This is because the
interval between the time of exposure to a
cancer-causing agent and the time tumors
develop — if they do — may be many, many
years. The interpretation of epidemiological
54
studies is hampered by difficulties in
measuring actual RF exposure during dayto-day use of wireless phones. Many factors
affect this measurement, such as the angle
at which the phone is held, or which model of
phone is used.
6. What is the FDA doing to find out more
about the possible health effects of
wireless phone RF?
The FDA is working with the U.S. National
Toxicology Program and with groups of
investigators around the world to ensure that
high priority animal studies are conducted to
address important questions about the effects
of exposure to Radio Frequency (RF) energy.
The FDA has been a leading participant in
the World Health Organization International
Electro Magnetic Fields (EMF) Project since its
inception in 1996. An influential result of this
work has been the development of a detailed
agenda of research needs that has driven
the establishment of new research programs
around the world. The project has also
helped develop a series of public information
documents on EMF issues.
The FDA and the Cellular Telecommunications
& Internet Association (CTIA) have a formal
Cooperative Research And Development
Agreement (CRADA) to do research on
wireless phone safety. The FDA provides
the scientific oversight, obtaining input
from experts in government, industry, and
academic organizations. CTIA-funded
55
research is conducted through contracts with
independent investigators. The initial research
will include both laboratory studies and studies
of wireless phone users. The CRADA will also
include a broad assessment of additional
research needs in the context of the latest
research developments around the world.
7. How can I find out how much Radio
Frequency energy exposure I can get by
using my wireless phone?
All phones sold in the United States must
comply with Federal Communications
Commission (FCC) guidelines that limit Radio
Frequency (RF) energy exposures. The FCC
established these guidelines in consultation
with the FDA and the other federal health
and safety agencies. The FCC limit for RF
exposure from wireless phones is set at a
Specific Absorption Rate (SAR) of 1.6 watts
per kilogram (1.6 W/kg). The FCC limit is
consistent with the safety standards developed
by the Institute of Electrical and Electronic
Engineering (IEEE) and the National Council
on Radiation Protection and Measurement.
The exposure limit takes into consideration
the body’s ability to remove heat from the
tissues that absorb energy from the wireless
phone and is set well below levels known
to have effects. Manufacturers of wireless
phones must report the RF exposure level for
each model of phone to the FCC. The FCC
website (http://www.fcc.gov/oet/rfsafety) gives
directions for locating the FCC identification
number on your phone so you can find your
56
phone’s RF exposure level in the online listing.
8. What has the FDA done to measure the
Radio Frequency energy coming from
wireless phones?
The Institute of Electrical and Electronic
Engineers (IEEE) is developing a technical
standard for measuring the Radio Frequency
(RF) energy exposure from wireless phones
and other wireless handsets with the
participation and leadership of FDA scientists
and engineers. The standard, “Recommended
Practice for Determining the Spatial-Peak
Specific Absorption Rate (SAR) in the Human
Body Due to Wireless Communications
Devices: Experimental Techniques”, sets forth
the first consistent test methodology for
measuring the rate at which RF is deposited
in the heads of wireless phone users. The
test method uses a tissue-simulating model
of the human head. Standardized SAR test
methodology is expected to greatly improve
the consistency of measurements made at
different laboratories on the same phone. SAR
is the measurement of the amount of energy
absorbed in tissue, either by the whole body
or a small part of the body. It is measured
in watts/kg (or milliwatts/g) of matter. This
measurement is used to determine whether a
wireless phone complies with safety guidelines.
9. What steps can I take to reduce my
exposure to Radio Frequency energy
from my wireless phone?
If there is a risk from these products — and
57
at this point we do not know that there
is — it is probably very small. But if you are
concerned about avoiding even potential
risks, you can take a few simple steps to
minimize your exposure to Radio Frequency
(RF) energy. Since time is a key factor in how
much exposure a person receives, reducing
the amount of time spent using a wireless
phone will reduce RF exposure. If you must
conduct extended conversations by wireless
phone every day, you could place more
distance between your body and the source
of the RF, since the exposure level drops off
dramatically with distance. For example, you
could use a headset and carry the wireless
phone away from your body or use a wireless
phone connected to a remote antenna. Again,
the scientific data does not demonstrate that
wireless phones are harmful. But if you are
concerned about the RF exposure from these
products, you can use measures like those
described above to reduce your RF exposure
from wireless phone use.
10. What about children using wireless
phones?
The scientific evidence does not show a
danger to users of wireless phones, including
children and teenagers. If you want to take
steps to lower exposure to Radio Frequency
(RF) energy, the measures described above
would apply to children and teenagers using
wireless phones. Reducing the time of wireless
phone use and increasing the distance
58
between the user and the RF source will
reduce RF exposure.
Some groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones at all.
For example, the government in the United
Kingdom distributed leaflets containing such
a recommendation in December 2000. They
noted that no evidence exists that using a
wireless phone causes brain tumors or other
ill effects. Their recommendation to limit
wireless phone use by children was strictly
precautionary; it was not based on scientific
evidence that any health hazard exists.
11. What about wireless phone interference
with medical equipment?
Radio Frequency (RF) energy from
wireless phones can interact with some
electronic devices. For this reason, the FDA
helped develop a detailed test method
to measure Electro Magnetic Interference
(EMI) of implanted cardiac pacemakers
and defibrillators from wireless telephones.
This test method is now part of a standard
sponsored by the Association for the
Advancement of Medical Instrumentation
(AAMI). The final draft, a joint effort by the
FDA, medical device manufacturers, and
many other groups, was completed in late
2000. This standard will allow manufacturers
to ensure that cardiac pacemakers and
defibrillators are safe from wireless phone EMI.
The FDA has tested hearing aids for
59
interference from handheld wireless phones
and helped develop a voluntary standard
sponsored by the Institute of Electrical and
Electronic Engineers (IEEE). This standard
specifies test methods and performance
requirements for hearing aids and wireless
phones so that no interference occurs when
a person uses a “compatible” phone and a
“compatible” hearing aid at the same time.
This standard was approved by the IEEE in
2000.
The FDA continues to monitor the use of
wireless phones for possible interactions
with other medical devices. Should harmful
interference be found to occur, the FDA will
conduct testing to assess the interference and
work to resolve the problem.
12. Where can I find additional
information?
For additional information, please refer to the
following resources:
Federal Communications Commission (FCC)
RF Safety Program
(http://www.fcc.gov/oet/rfsafety)
International Commission on Non-lonizing
Radiation Protection
(http://www.icnirp.de)
World Health Organization (WHO) International
EMF Project
(http://www.who.int/emf)
National Radiological Protection Board (UK)
(http://www.hpa.org.uk/radiation/)
60
Driving
Check the laws and regulations on the use
of wireless phones in the areas where you
drive and always obey them. Also, if using
your phone while driving, please observe the
following:
• Give full attention to driving -- driving safely
is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or
answering a call if driving conditions or the
law require it.
HAC statement
This phone has been tested and rated
for use with hearing aids for some of the
wireless technologies that it uses.
However, there may be some newer wireless
technologies used in this phone that have not
been tested yet for use with hearing aids.
It is important to tr y the different features
of this phone thoroughly and in different
locations, using your hearing aid or cochlear
implant, to determine if you hear any
interfering noise.
Consult your service provider or the
manufacturer of this phone for information on
hearing aid compatibility.
If you have questions about return or
exchange policies, consult your service
provider or phone retailer.
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FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
While some wireless phones are used near
some hearing devices (hearing aids and
cochlear implants), users may detect a
buzzing, humming, or whining noise. Some
hearing devices are more immune than
others to this interference noise, and phones
also vary in the amount of interference they
generate.
The wireless telephone industry has developed
a rating system for wireless phones, to assist
hearing device users to find phones that may
be compatible with their hearing devices. Not
all phones have been rated. Phones that are
rated have the rating on their box or a label
located on the box.
The ratings are not guarantees.
Results will vary depending on the user’s
hearing device and hearing loss. If your
hearing device happens to be vulnerable to
interference, you may not be able to use a
rated phone successfully.
Trying out the phone with your hearing device
is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones
that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC
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requirements and are likely to generate less
interference to hearing devices than phones
that are not labeled. T4 is the better/higher of
the two ratings.
Hearing devices may also be rated. Your
hearing device manufacturer or hearing health
professional may help you find this rating.
Higher ratings mean that the hearing device
is relatively immune to interference noise.
The hearing aid and wireless phone rating
values are then added together. A sum of 5 is
considered acceptable for normal use.
A sum of 6 is considered for best use.
In the above example, if a hearing aid meets
the M2 level rating and the wireless phone
meets the M3 level rating, the sum of the
two values equal M5. This should provide the
hearing aid user with “normal usage” while
using their hearing aid with the particular
wireless phone. “Normal usage” in this context
is defined as a signal quality that’s acceptable
for normal operation.
The M mark is intended to be synonymous
with the U mark. The T mark is intended to be
synonymous with the UT mark.
The M and T marks are recommended by the
Alliance for Telecommunications Industries
Solutions (ATIS). The U and UT marks are
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referenced in Section 20.19 of the FCC Rules.
The HAC rating and measurement procedure
are described in the American National
Standards Institute (ANSI) C63.19 standard.
To enter that the Hearing Aid Compatibility
rating for your phone is maintained, secondary
transmitters such as Bluetooth and WLAN
components must be disabled during a call.
Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume
Control
http://www.fcc.gov/cgb/dro/hearing.html
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/
FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-andmobile-devices
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