LG 765 User Manual

XEROX

Workcentre Pro 665, 685, 765, 785

User ’s Guide

Xerox Limited,
Global knowledge and Language Services,
Enterprise Centre,
Bessemer Road,
WELWYN GARDEN CITY,
AL7 1HL
United Kingdom

©1999 by Xerox Corporation. All rights reserved.
Xerox®, Xerox Limited® and all the products mentioned in this

publication are trademarks of Xerox Corporation and Xerox Limited.
Products and trademarks of other companies are also acknowledged.
Copyright protection claimed includes all forms and matters of

copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed
on the screen such as icons, screen display looks, etc.

Changes are periodically made to the document. Revisions, changes,
any technical inaccuracies, and typographical errors will be corrected
in any subsequent editions

Table of Contents

Chapter 1 Introduction.............................................................................1-1

Finding Information in the User’s Guide.....................................................1-1

Information provided by the System Administrator’s Guide (SAG).............1-2

Document Conventions..............................................................................1-5

Notes, Cautions, and Warnings.......................... ..... ...................................1-6

Chapter 2 Machine Requirements...........................................................2-1

System Requirements................................................................................2-1

Space Requirements..........................................................................2-2

Chapter 3 Machine Overview...................................................................3-1

System Overview........................................................................................3-1

System Features ........................................................................................3-2

Hardware Features.....................................................................................3-4

Control Panel..............................................................................................3-6

Control Panel Components and Function Keys..................................3-7

Direct Access Function Keys............................................................3-11

Tones................................................................................................3-13

Operation Modes................................................ ..... .... .............................3-14

Standby Mode ..................................................................................3-14

Communication Mode.......................................................................3-14

Copy Mode.......................................................................................3-15

WorkCentre Pro 665/685/765/785 i

Menu Mode ......................................................................................3-15

PC Printing Mode.............................................................................3-15

DocuLAN Fax Mode.........................................................................3-15

Types of Communications........................................................................3-16

Transmissions..................................................................................3-16

Receptions .......................................................................................3-18

Multi Access Communications .........................................................3-18

Multi Access Function Table - Local.........................................3-19

Multi Access Function Table - Fax Communication .................3-20

Multi Access Function Table - PC ............................................ 3-21

Chapter 4 Getting Started........................................................................4-1

Printing your Menu Map.............................................................................4-1

Setting the Machine Language...................................................................4-1

Setting the Date and Time..........................................................................4-2

Setting your Machine ID*............................................................................4-5

Setting the Dial Mode*............................ .... ................................................4-7

Setting the Send Header............................................................................4-8

Setting the Receive Footer.........................................................................4-9

Loading Documents .................................................................................4-10

Document Specifications..................................................................4-10

Selecting the Scan Resolution.........................................................4-12

Selecting the Scan Contrast.............................................................4-13

Quick Start................................................................................................4-14

To Receive.......................................................................................4-14

To Send............................................................................................4-14

To Copy ...........................................................................................4-14

To Print.............................................................................................4-14

Menu Map ........................................................................................4-15

ii WorkCentre Pro 665/685/765/785

Phonebook Reports..........................................................................4-16

By Name Phonebook ...............................................................4-17

Speed Dial Phonebook.............................................................4-18

Group Phonebook....................................................................4-19

One Touch Phonebook.......................................... .... ...............4-20

Chapter 5 Basic Troubleshooting...........................................................5-1

Calling for Service ......................................................................................5-1

Paper Jam..................................................................................................5-1

Document Jam ...........................................................................................5-8

Bypass Tray Limitation................ .... ..... ..... ...............................................5-11

Chapter A Safety Certification and Environmental Compliance.........A-1

Laser Safety Information...................................................................A-3

Third Party Certification.....................................................................A-4

Radio Frequency Emissions USA .....................................................A-4

Unique European Certification...................................................................A-5

Approvals and Certification................................................................A-5

UK Electricity at Work Regulation...................................................... A-6

Environmental Compliance...................................... ..................................A-9

ENERGY STAR® .............................................................................. A-9

Environmental ChoiceM ........................................... ..... .... ................A-9

SWISS ENERGY 2000......................................................................A-9

Telecommunications Requirements........................................................A-10

European Fax Approvals and Certification......................................A-10

FCC Regulations.............................................................................A-11

Send Header Requirements.....................................................A-11

Data Coupler Information.........................................................A-11

Canadian Certification.................. ...................................................A-13

* Not available in all markets.

WorkCentre Pro 665/685/765/785 iii

iv WorkCentre Pro 665/685/765/785

1 Introduction

Thank you for purchasing the Xerox Workcentre Pro. The
WorkCentre is designed for ease of use, but to use your machine to
its fullest potential, take some time to read the User Documentation.

You will be ready to send and receive faxes and make copies with
your machine as soon as you have read chapters 1 through 4. You
can then refer to topics in the remaining documentation as needed.

Finding Information in the User’s Guide

The User’s Guide contains the following sections:

Table of Contents

Use the Table of Contents to find topics easily.

Introduction - Chapter 1

Introduction

Describes the information in this User’s Guide and System
Administrator’s Guide.

Machine Requirements - Chapter 2

Describes the system and space requirements.

Machine Overview - Chapter 3

Describes the system and hardware features of the machine and
provides an overview of how the machine operates. Each key on the
Control Panel is described.

Getting Started - Chapter 4

Includes the procedures for setting up the basic machine information
such as date, time, language, machine ID, send header and receive
footer. Simple instructions to send, receive, print, and copy are also
provided.

WorkCentre Pro 665/685/765/785 1-1

Introduction

Basic Troubleshooting - Chapter 5

Guides the user through problem solving, and recommended
corrective actions.

Environment Specifications - A

Provides the safety, data coupler, and Canadian certification
information.

Index

Refer to the Index to locate specific information.

Information provided by the System Administrator’s Guide (SAG)

In addition, the System Administrator’s Guide contains the following
sections:

Table of Contents

Use the Table of Contents to find topics easily.

Introduction - Chapter 1

Describes the information in this User’s Guide and System
Administrator’s Guide.

Programming the Machine - Chapter 2

Describes Menu Mode operation and the steps requi red to enter
information when programming the machine. Instructions for storing
frequently dialed numbers are also provided.

Receiving Documents - Chapter 3

Describes the Receive functions and instructs how to perform each
function.

Dialing Methods - Chapter 4

Describes the Dialing methods and instructs how to use each
method.

Transmitting Document s - Chapter 5

Describes the Transmit functions and instructs how to perform each
function.

Cancelling Jobs - Chapter 6

Provides the instructions for cancelling the various types of jobs.

1-2 WorkCentre Pro 665/685/765/785

Introduction

Polling - Chapter 7

Describes the Polling functions and instructs how to perform each
function.

Mailbox Communications - Chapter 8

Describes both the Xerox Mailbox system and the standard ITU-T
Mailbox system and instructs how to use the mailbox functions for
each system.

Reports - Chapter 9

Describes the reports and lists and instructs how to setup or print
each report.

Copying Documents - Chapter 10

Describes the Copy functions and instructs how to perform each
function.

Scan Functionality - Chapter 11

Describes the TWAIN settings.

PCL Printing Functionality - Chapter 12

This option will be made available soon.

Network Functionality - Chapter 13

This option will be made available soon.

Internet FAX Functionality - Chapter 14

This option will be made available soon.

Control Centre and Web Control Centre - Chapter 15

Describes how to use Control Centre and Web Control Centre
software to set up the WorkCentre

Problem Solving - Chapter 16

Guides the user through problem solving and provides a list of error
codes, messages, and recommended corrective actions.

Ordering Supplies - Appendix A

Provides contact addresses and telephone numbers for ordering
consumable supplies.

WorkCentre Pro 665/685/765/785 1-3

Introduction

Maintaining the Product - Appendix B

Provides procedures to clean and maintain the machine. Includes
detailed procedures for replacing the consumables.

Product Data Sheet - Appendix C

Environmental Specifications - Appendix D

Provides the safety, data coupler, and Canadian certification
information.

Index

Refer to the Index to locate specific information.

1-4 WorkCentre Pro 665/685/765/785

Document Conventions

A document convention is simply a way of presenting information.
This section explains the conventions used in the Workcentre Pro

User’s Guide.
Many procedures require you to press a key to perform a function;

these keys appear in bo ldface type.

For example:

When you use the Menu Mode, you may have to press a series of
keys before arriving at the desired menu. The resulting screen
message for each step appears next to the series of keys pressed.

For example:

appear as follows:

To enable the send header:

1. Press:

Menu

Introduction

Press

The procedure to enable the Send Header would

Start

to send a fax.

Send header

1. Inside

2. Outside

3. Off

2. Select where you want the fax header to be printed: To print the header in the document area, press .

To print the header above the document area, press .
To not print a header, press .

3. The menu selection screen redisplays. Press
the Standby Mode.

WorkCentre Pro 665/685/765/785 1-5

Stop

to return to

Introduction

Notes, Cautions, and Warnings

This manual uses notes, cautions, and warnings to emphasize
information the reader needs. Notes contain information that
supplements the text. Notes are emphasized with italics. The
following is an example of a note:

Note: Notes are provided as additional information.

The following are examples of a caution and a warning:

CAUTION

Do not touch the green drum surface. Touching the
drum could reduce the print quality.

WARNING
Do not touch the heater unit inside the machine.

The heater unit is hot while the machine is
operating.

1-6 WorkCentre Pro 665/685/765/785

2 Machine Requirements

This chapter provides information on the system requirements and
the space requirements.

System Requirements

When choosing an installation location, follow these guidelines:

• Avoid dusty locations, extreme heat, humidity, direct sunlight, or

areas subject to heavy vibration.

• Avoid areas where interference from other electrical devices may

be present.

• Avoid using an AC outlet that shares the same circuit as an

electrical device, which may create interference.

• Locate the machine within reach of a telephone outlet. Use a

dedicated single line telephone connection.

Machine Requirements

• Place the machine on a level surface. An uneven surface can

cause performance problems such as poor copy quality and
paper jams.

WorkCentre Pro 665/685/765/785 2-1

Machine Requirements

Space Requirements

Adequate space is required for ventilation, ease of operation,
maintenance, and replacement of consumables. Provide the
minimum space as shown in the following figure.

47.2 inches
(1.2 meter)

37.4 inches

(950 mm)

003

Height: 30 inches (750 mm)
Height (with Optional Paper Tray): 33.4 inches (850 mm)
Height (with 2 Optional Paper Trays): 37.4 inches (950 mm)

2-2 WorkCentre Pro 665/685/765/785

3 Machine Overview

This chapter provides an overview of the WorkCentre’s hardware
features and operation. The Control Panel is discussed and each key
is defined.

System Overview

The WorkCentre allows the user to send, receive, copy, and print
documents. The ControlCentre software allows you to program the
Fax settings on a PC and write the settings to the WorkCentre.

When you switch on the power and the system has warmed up, the
machine is in the standby, or idle mode and is ready to use. When an
action completes successfully, the machine returns to the Standby
Mode and displays the following information:

Machine Overview

12-01-1999 06:57 Ready Free memory: 100% Load document

Through the Menu mode, you can configure the standard machine
settings or customize your machine. Refer to Chapter 4 “Getting
Started” for basic programming instructions and procedures for
setting the standard machine settings.

For optimum performance, the machine should be left on 24 hours a
day. While the machine is powered on, the internal batteries are
charged.

The primary battery retains the programmed data for up to 5 years if
the machine loses power. Document data stored in a machine with
standard memory is retained for up to 72 hours during a power failure
or power off, where the image battery is fully charged for more than 8
hours prior to power off.

WorkCentre Pro 665/685/765/785 3-1

Machine Overview

System Features

Feature Description

Copying on Plain Paper Plain paper is used for printer output thereby allowing the use

The following table describes many of the WorkCentre features.
Refer to the Table of Contents or Index to locate detailed information.

of standard forms, labels, etc.

Dual Line Simultaneous
Communications*

Alpha Dialing
(418 numbers)

One Touch Dialing
(68 Keys)

Speed Dialing
(300 Numbers)

Direct Access Function Keys
(14 Keys)

Multi Access Communications Utilizing the built-in memory, as many as 100 operations can

High Resolution With a maximum resolution of 406 dots/inch x 391 dots/inch

Enriched System Functions Various types of communications are available through

This machine enables the operation of two real time
communication jobs at one time.

Dial the desired location by searching for the name in the
Speed Dial, One Touch, and Group phonebooks.

With one key stroke, the number of the assigned location(s)
is dialed and the document is sent.

In addition to the 68 One Touch keys, 300 3-digit speed dial
numbers can be assigned to frequently called locations.

Fourteen of the most frequently used functions are assigned
to keys located on the Access Panel.

be programmed for maximum equipment utilization and
efficiency. For example, you can store a document to
memory while the machine is receiving a document.

(16 dots/mm x 15.4 lines/mm) and 256 levels of halftone
expression, precision drawings, small-size characters, or
photographs are copied, sent, and received clearly.

enriched system functions such as Relay, Group, and

Mailbox Communications.
Mailbox Systems Features ITU-T industry standards mailbox communications.
Group Communications

(50 groups)

* Not available on all models.

This feature allows the transmission of a document to as

many as 368 different remote locations with one operation

sequence.

3-2 WorkCentre Pro 665/685/765/785

Machine Overview

Feature Description

Manual Group This feature allows the user to send a document to multiple

remote machines by simply pressing the Manual Group key
and entering the telephone numbers.

Batching This feature automatically performs transmissions of multiple

documents going to the same phone number. Documents
sent to the sa me loc ation are transm itted with one ph one cal l,
thus saving time and call connecting costs.

Refuse Junk mail With this feature selected, your WorkCentre only receives

from those remote units with phone numbers assigned to
your Speed Dial or One Touch phonebooks.

Receive to Memory Automatically stores up to 100 received documents to

available memory if the paper runs out or if a paper jam
occurs.

Collated Fax With this feature selected, incoming docume nts are received

to memory and then printed “last page first”.
This feature stacks the document with page 1 on top.

Super Power-Saver Mode This feature turns off areas of the machine, which have a

high power consumption.

Printer Power Saver Mode This feature turns off the printer fuser unit to reduce the

power consumption.

Optional Accessories The WorkCentre can be optioned with up to two additional

paper trays, a bypass tray, a handset*, PCL Printing Card
and Network card.

ControlCentre

PC Printing With the Windows Printer Driver installed on your PC and

DocuLAN Fax Using the optional DocuLAN Fax kit, the Workcentre may be

Additional In-box Software Please refer to the individual software packages for

ControlCentre is software package that can be loaded on a
PC. The ControlCentre s oftware al lows y ou to pro gram m ost
of the machine settings using the PC, then write the settings
to the WorkCentre.

the parallel print cable attached to the parallel port, the
WorkCentre can be used to print from the PC. Network
printing is supported by installing an optional Network card.

used on a Local Area Network.

information regarding installation and usage.

WorkCentre Pro 665/685/765/785 3-3

Machine Overview

Hardware Features

Feature Description

Document Output Tray Collects the document pages following a

Control Panel Contains the keys to program system features or

Document Guides Guides the document pages into the scanner.

transmission or copy operation. Contains an
extension to support larger documents.

operate the machine.

Transmission Cover Open
Button

Document Tray Supports the documents to be copied or transmitted.
Handset Connector* Provides a jack for connecting the optional handset.
Telephone Connector Provides a standard modular jack for connecting a

Line Connector
(Lines 1 & 2**)

Right Side Cover Allows access for clearing paper jams.
Top Cover Open Lever Releases the Top Cover for accessing consumables

Paper Tray Supplies t he cut sheet paper to the WorkCentre. A

Copy Output Tray Collects printed documents.
Power Switch Switches the WorkCentre power On/Off.
Power Cord Supplies power to the machine.
Bi-directional Parallel

Connector (IEEE 1284
compliant)

Releases the Transmission Cover to clear a
document jam.

telephone.
A standard modular jack for connecting the phone

line to line 1 or line 2 for fax communications.

or clearing a paper jam.

paper size sensor is located in the paper tray
assembly to automatically detect and use the proper
paper size when in the receive mod e.

Connects the WorkCentre to a PC.

* Not available in all markets.
** Not available on some models.

3-4 WorkCentre Pro 665/685/765/785

Workcentre Hardware Features

Machine Overview

Document Guides

Document

Output Tray

Printed Output
Tray

Control

Panel

Paper Tray

001

Transmission Cover

Open Button

Top Cover
Open Lever

Document
Tray

*

Bi-directional

Parallel Connector

**

**

Right Side Cover

Power Cord
Connector

056

* Not available in all markets.
** Not available on some models.

WorkCentre Pro 665/685/765/785 3-5

Machine Overview

Control Panel

059

060-1

060-2

3-6 WorkCentre Pro 665/685/765/785

Machine Overview

Control Panel Components and Function Keys

The Control Panel is used to program the features and to initiate
communications. The following figures and tables illustrate the
Control Panel and describe each compon ent.

Item Description Function

1 Display Displays the machine status and messages. The display provides

information about the current operation mode. The machine has the
following operating modes: Standby Mode, Communication Mode,

Menu Mode, Copy Mode, PC Printing Mode, (see “Operation
Modes” later in this Chapter).

2 PC LED Illuminates when a PC communication is in progress.
3 Line 1 LED Illuminates when a fax communication is in progress on line 1.
4 Line 2 LED Illuminates when a fax communication is in progress on line 2.
5 The

6 Deletes the character at the position of the cursor.

7 Used to

8

9

10

Menu

Delete or *

Exit or *

Menu

key is used to access menu items listed in the menu
map which are not available from the direct access keys. The
Menu key is also used as a navigation key for scrolling up a
menu list.

* Used on International machines.

Exit

a menu list.

Left

or Back navigation key used for going back to a previous
menu list. Also used for positioning the cursor for character
delete or insert when you enter names.

Down

navigation key used for scrolling down a menu list.

Right

navigation key used fo r going to the next l evel o f menu s of
the highlighted item. Also used when you enter names for
positioning the cursor for character delete or insert.

WorkCentre Pro 665/685/765/785 3-7

Machine Overview

Item Description Function

11 Used to se lect the displaye d menu item, to s tart

Enter

a communication, or to accept name and
number entries.

12 Sets the in sert mode allowing a ch arac ter to b e

Insert

*

inserted at the position of the cursor instead of
overwriting the character in the current position.

*Used on International machines.

13 Alarm LED Illuminates when an error occurs, or when the

machine is out of paper, toner or drum.

14 Numeric

Keypad

Used for numeric, alphabetical or special
character input for direct dialing, directory
dialing, and menu item input.

15 During on-hook or off-hook dialing, this key is

Redial

used to redial the last number dialed. Pressing

Redial/Pause displays the jobs waiting to be

Pause

redialed. Pressing the
immediate redial.

Enter

key forces an

When entering a telephone number, pressing
this key enters a p ause in the telephone nu mber
sequence.

16 Used to access programmed Speed Dial,

Phonebook

Alpha, and/or Groups. Pressing this key initially
displays the phonebook menu.

17 Starts a job that is ready for transmitting,

Start

18 Stops a Direct Send job and ejects the

Stop

scanning, or copying.

document from the scanner. Also used to clear
an error message displayed on the display.

3-8 WorkCentre Pro 665/685/765/785

Machine Overview

Item Description Function

19

Manual
Dial

Used for interactive dialing. Digits are dialed as
the key is pressed. The line monitor
automatically turns on.

20 Used to copy documents.

Copy

21 Used to create a one time group of phone

Manual

Group

numbers, for Group Sending or Polling. Speed
dial and one touch numbers can be used.

22 Used to set the copy reduction. The following

Reduce Copies

settings are available:
100%, Auto Fit, 86%, 75%, 50%

23 Used to set the resolution for copying,

Resolution

scanning, or faxing. The following settings are
available: Standard (no LED lit, fax only), Fine,
Superfine, Photo Fine and Photo Superfine.

24 Sets the contrast of the printout to Normal (no

Contrast

LED lit), Lighten, or Darken. This is a scanner
setting affecting send and copy.

25 Deletes pending and active jobs. You must

Cancel

Job

select the appropriate job type to display the
desired job for cancellation. Once the job is
displayed, pressing Cancel Job again displays
the Cancel Job Confirmation screen.

When used in conjunction with the Job Status
key, active jobs can be canceled quickly by
pressing this key then confirming the
cancellation.

26 This feature turns power off to minimize power

Power Save

*

consumption, if th e m ac hin e ha s n ot b een us ed
for a period of time.

* Used on International machines.

WorkCentre Pro 665/685/765/785 3-9

Machine Overview

Item Description Function

27 Displays the active job if a communication is in

Job Status

*

progress. I f there are no communications in
progress, a summary of the Pending Jobs is
displayed.

*Used on International machines.

28 One Touch

Keys

Used to select phone numbers that have been
stored in memory.

29 Flip Door Opening the flip door to the right enables to use

the control panel as a keyboard to program the
machine ID, ID na mes for the p honebook, Email
addresses for Internet FAX

30 Used to select one t ouch nu mbers f orm 35 to 68

Shift

†

, etc.

and for case character changes on the letter
keyboard.

31 Used to program the Email addresses when

Email

†

programming the phonebook. Pressing this key

32 Alphabetic

Keypad

at transmission, the Email address can be
entered for Internet FAX

Used to enter alphabetic characters while
programming the phonebooks, etc. More

†

transmission.

information can be f ound in the Ch apter 2 of t he

System Administrator’s Guide on your
CD-ROM.

33 Used to enter alphabetic characters while

Int’l or

programming the phonebooks, etc. More
information can be f ound in the Ch apter 2 of t he
System Administrator’s Guide on your
CD-ROM.

†

Available as an optional upgrade.

3-10 WorkCentre Pro 665/685/765/785

Machine Overview

Direct Access Function Keys

The following table lists the Workcentre’s Direct Access Function Keys
which are located in the left of the Control Panel. The Direct Access
Function Keys automate 14 of the most frequently used WorkCentre
features.

Direct Access Function Keys

060-3

Refer to the Table of Contents to locate specific function information.

Description Function

Activity

Phonebook

Confirm.

Tone
Dial

Prints a list of Transmission Communications, Receive
Communications, or both.

Prints a lis t of telephone/facsimile numbers st ored in
memory. Available reports include Alphabet, Speed Dialing,
One Touch, and Group Dialing numbers.

Sets the Confirmatio n report o ptions for t he curre nt job b eing
Faxed, Polled, or Broadcast.

Option to temporarily switch from pulse to tone dial (DTMF).

WorkCentre Pro 665/685/765/785 3-11

Machine Overview

Description Function

Charge
Code

Allows entry of a Charge Code at the time of dial ing or during
phonebook programming. Digits entered after this selection
are concealed.

Chain
Dial

Delay
Start

Line

Select

Cover

Sheet

Direct
Send

Priority

Allows entries of manual, One Touch, and Speed Dial
numbers to be chained together for sequential dialing
operations.

Allows a job to begin at a later time (up to one month).

Allows you to select Line 1 or Line 2 for a communication.

Enables or disables the cover sheet option if the main menu
cover sheet option is On. If O n is sel ected, the To: and From:
input is required.

Transmits the document directly from the scanner instead of
scanning it into memory first.

Used to send the current job prior to any jobs reserved in
memory.

Resend

has not been deleted.

Displays the menu to set up or modify the ITU-T mailbox

Used to resend a job that exceeded the redialing count and

Mailbox

functions for communication to any compatible machine
using ITU-T standards for mailboxing.

Prints out a menu listing with the menu address numbers.

Menu Map

3-12 WorkCentre Pro 665/685/765/785

Machine Overview

Tones

The WorkCentre generates tones to indicate the operational status of
the machine.

• Single short tone — A confirmation tone. A short tone sounds

when a key is pressed or when an action completes successfully.

• Extended tone — Signifies an unsuccessful operation. An

extended tone (two to five seconds) occurs when a transaction
does not complete normally. The user must perform an action to
continue a process. Refer to the display messages in the System
Administrator’s Guide.

WorkCentre Pro 665/685/765/785 3-13

Machine Overview

Operation Modes

Standby Mode

When the machine is in the Standby Mode, the display indicates the
machine status, a prompt for the next operation, or an error message.
The following information is displa yed:

• Date and time — The year, month, day and time (hour and

minute) are displayed. Use the Menu Mode to set the date
display sequence and the time format.

• Standby Mode Status — The Standby Mode Status indicates

the machine activity. If “Ready” is displayed, the machine has
completed the previous task and is ready to fax or copy. If the
Paper Tray becomes empty or open, the Standby Mode Status is
replaced with the Paper Tray status.

• Free Memory — The percentage of remaining memory available

for storing documents is displayed. If no memory is used, 100% is
displayed.

• Load document — Prompts you to load your document. If a

document is loaded in the ADF, this text prompts you to “dial or
press copy”.

• Enter Depart. code — if dept. code feature is enabled.

Communication Mode

• Memory Send — Memory send communications are performed

in the background.

• Direct Send — The status of a Direct Send operation is

displayed.

• Communication results — Results of a communication can be

printed. (Refer to the System Administrator’s Guide.)

• Communication error code — The result of an error in a

communication. (Refer to the System Administrator’s Guide.)

3-14 WorkCentre Pro 665/685/765/785

Machine Overview

Copy Mode

When the machine is in the Copy Mode, the display informs about the
machine status as the machine prints single or multiple copies of the
document. When in the copy mode, the following information is
displayed:

• The displays indicates Copying.

• Paper size — Auto/LT/LG/A4

• Collate Feature — Collate On/Off

• Copies

Menu Mode

When the machine is in the Menu Mode, the display indi cat es each
programmable feature, and the settings selected. As you scroll
through the menu, the machine prompts you for the information
necessary to program each feature.

Several of the features accessed through the Direct Access Function
Keys also use menu access.

For a complete overview of the programmable features, refer to the
Menu Flow Map in the System Administrator’s Guide. o.n your

CD-ROM

PC Printing Mode

Using the ControlCentre software and appropriate printer drivers, the
WorkCentre can communicate with your PC to allow PC printing and
programming of features.

DocuLAN Fax Mode

When the optional DocuLAN Fax software is installed, the LAN Mode
is available through the connected PC.

WorkCentre Pro 665/685/765/785 3-15

Machine Overview

Types of Communications

Transmissions

• Memory Send — The job is first scanned into memory, then sent

to the remote party. Using this method, multiple jobs can be
stored and the machine transmits each job as the line becomes
available.

• Direct Send — The job is transmitted, page by page, without

being stored in memory. Using this method you can observe the
transmission procedure, one page at a time.

• Speed Dialing — This dialing method allows you to send a job to

a programmed destination by entering the 3 digit Speed Dial
number.

• Alpha Dialing — This dialing method allows you to send a job to

a programmed destination by alphabetically searching the
phonebooks for the remote name.

• One Touch Dialing — This dialing method allows you to send a

job to a prog ramm ed d est ina tion b y si mpl y pres sing a One Touch
key.

• Keypad Dialing — This dialing method allows you to initiate a

job by dialing the remote number on the numeric keypad.

• On-hook Dialing/Manual Dial — This method allows you to

initiate a job without picking up the handset*. You can choose
Alpha, Speed, One Touch, or Keypad dialing operations.

• Off-hook Dialing /Manual Dial — This method allows you to

initiate a job with the handset* held in your hand. Y ou can choose
Alpha, Speed, One Touch, or Keypad dialing operations.

• Delayed Start — The transmission is programmed to be sent at

a later designated time. This feature permits cost savings by
scheduling transmissions during periods when telephone rates
are lower.

• Priority Transmission — A priority send transmission is

performed prior to any other job reserved in memory.

*Not available in all markets.

3-16 WorkCentre Pro 665/685/765/785

Machine Overview

• Resend — Normally, document data (stored in memory for

transmissio n) is clear ed if the tran smission fails to reac h a remote
facsimile. This function enables the machine to save the stored
document and allows you to re-schedule the transmission.

• Group Transmission — Sends the same document to more

than one location via multiple, sequential transmissions.
Sometimes referred to as broadcast.

• Relay Transmission — Sends a document to a relay station.

The relay station then sends the document to another relay
station or to the final receiving stations. The origination and relay
stations must be ITU-T relay communication compatible units.

• Mailbox Communications — The Mailbox feature allows you to

store documents in memory on your machine, or that of a remote
machine, with a Mailbox number. Other remote parties can then
access the document using the assigned Mailbox number.

The WorkCentre provides. ITU-T - the standard mailbox system
is used with compatible ITU-T machines.

• Polling Transmission — This feature allows you to load a

document in your machine to be polled or “received” by a remote
machine. The remote party places the call.

• Secure Send — This feature enables your machine to send the

document only when the number dialled matches with the remote
machines ID telephone number.

• Sub address ITU-T — This feature allows you to communicate

(poll or send) to a specified sub address on a network. The
WorkCentre uses the ITU-T Mailbox number for the sub address.

WorkCentre Pro 665/685/765/785 3-17

Machine Overview

Receptions

• Auto Reception — When this mode is active, your machine

automatically answers all incoming calls, and automatically
completes the communicati on.

• Manual Reception — This mode allows you to answer all

incoming calls manually. If the incoming call is a fax, you can
receive the incoming fax by pressing

Start

.

• Memory Reception — When the feature is enabled and your

machine runs out of paper, toner, or has a paper jam, and cannot
print the received documents, the data is stored in memory. As
soon as the problem is corrected, the documents are printed
automatically.

• Polling Reception — Allows your machine to retrieve a

document set up on a remote machine, even when the remote
machine is unattended.

• Refuse Junk Mail — This function prevents your machine from

receiving documents from unknown parties. Documents are only
received from parties whose fax numbers are assigned Speed
Dial or One Touch dialing numbers on your machine.

• Collated Printing — Incoming documents are stored in memory

as they are received. The documents are then printed, last page
to first page in order.

• Reduce Receive — When a document is received and it is

longer th an th e copy pape r, this feat ure s elect s whe ther to red uce
the document or divide the document into multiple pages.

• Secure Receive — When enabled, the machine receives all

documents into memory during the specified time. The
documents automatically print at the end of the specified time.

Multi Access Communications

Using the built-in memory, as many as 100 operations can be
programmed whilst other operations are being carried out, for
maximum equipment utilization and efficiency. For example, you can
store a document to memory while the machine is receiving a
document. Refer to the Multi Access Function Tables that follow.

“X” indicates that the functions can be performed at the same time.

3-18 WorkCentre Pro 665/685/765/785

Multi Access Function Table - Local

2nd Access

Machine Overview

Local

1st Access

Single Copy
Multi Copy Scan
Multi Copy Print
Print Report (Manual)
Print Report (Auto) X

Local

Print Transmission Report X
Mailbox Input X X X* X X
Mailbox Output X*
Print Received File (Manual) X
Print Received File (Auto) X
Direct Send XXX XXX
Delayed Start XXX XX
Memory Send XXXXXXXXX
Print Memory Transmission

Comm

Report
Receive to Printer X

Single

Copy

Multi

Copy

Print Report

(man.)

Print Report

(auto)

Print Transmission

Report

Mailbox

Input

Mailbox

Output

Print Received

File (Man.)

XXXXXXXXX

Print Received

File (auto)

Receive to Memory XXXXXX*X*XX
Data from PC XXXXXXXXX
Data to PC XXXXXXXXX

PC

PC Printing X
PC Scanning XXX XXX

* Not available when box type and number are the same

WorkCentre Pro 665/685/765/785 3-19

Machine Overview

Multi Access Function Table - Fax Communication

Fax Communication

2nd Access

1st Access

Single Copy X X X
Multi Copy Scan X X X
Multi Copy Print X X X X
Print Report (Manual) X X X X
Print Report (Auto) X X X X

Local

Print Transmission Report X X X X
Mailbox Input X X X X*
Mailbox Output X X X X X*
Print Received File (Manual) X X X X X
Print Received File (Auto) X X X X X
Direct Send XXXX
Delayed Start X X X X
Memory Send XXXXXX
Print Memory Transmission

Comm

Report
Receive to Printer X X X X X

Direct

Send

Transmit

Reservation

Memory

Send

Print Memory

Transm ission

Report

Receive

to Printer

Receive

XXXXXX

to Memory

Receive to Memory XXXXXX
Data from PC XXXXXX
Data to PC XXXXXX

PC

PC Printing X X X X X
PC Scanning X X X X

* Not available when box type and number are the same

3-20 WorkCentre Pro 665/685/765/785

Multi Access Function Table - PC

2nd Access

Machine Overview

PC

1st Access

Single Copy X X
Multi Copy Scan X X
Multi Copy Print X X
Print Report (Manual) X X X
Print Report (Auto) X X X

Local

Print Transmission Report X X X
Mailbox Input X X X
Mailbox Output X X X
Print Received File (Manual) X X X
Print Received File (Auto) X X X
Direct Send X X X
Delayed Start X X X
Memory Send XXXX
Print Memory Transmission

Comm

Report
Receive to Printer X X X

Data from PC

XXXX

Data to PC

PC Printing

PC Scanning

Receive to Memory XXXX
Data from PC
Data to PC

PC

PC Printing
PC Scanning

* Not available when box type and number are the same

WorkCentre Pro 665/685/765/785 3-21

Machine Overview

3-22 WorkCentre Pro 665/685/765/785

4 Getting Started

This chapter contains step-by-step procedures to program the basic
machine settings and set up the most commonly used facsimile
features. T o get you started quickly, basic steps to send, receive, and
copy a document are also provided.

For additional setup functions, refer to the appropriate SAG chapter.

Printing your Menu Map

The Menu Map is a list of all machine features in a flow chart format.

Refer to System Administrator’s Guide.
To print the Menu Map:

1. Press:

Menu
Map

Getting Started

The Menu Map prints, then the machine returns to the Standby mode.

Setting the Machine Language

The WorkCentre is capable of displaying and printing in various
languages.

Note: Available Languages may vary depending on your

location. If not available, “Not Allowed Now” will display.

To change the machine language:

1. Press:

Menu

*** Please refer to your Menu Map

WorkCentre Pro 665/685/765/785 4-1

***

Getting Started

1. XXXXX

2. XXXXX

3. XXXXX

4. XXXXX

2. Use the Numeric Keypad to select the desired language, then

Enter

press

.

The menu selectio n screen redi splays. Pr ess

Standby Mode.

Stop

to return to the

Setting the Date and Time

The WorkCentre shows the date and time in the display when in the
Standby Mode. The date and time information is used by the internal
clock to start delayed jobs and record data on faxes and reports. In
addition, you can program the WorkCentre to print the date and time
on documents that you send and receive.

For more information on printing the date and time on your

documents see “Setting the Send Header” and “Setting the Receive
Footer” later in this chapter.

To set the Date & Time:

1. Press:

Menu

***

Time format

1. 24 hour

2. 12 hour

2. Select the Time format: To select 24 hour format, press .

To select 12 hour format, press .

*** Please refer to your Menu Map.

4-2 WorkCentre Pro 665/685/765/785

Date & time

Getting Started

DD-MM-YYYY DAY
00-00-0000

3. Using the Numeric Keypad and the arrow keys, enter the date,

Enter

then press

4. Using the Numeric Keypad and arrow keys, enter the time, (if
necessary, use the arrow key to set AM/PM), then press

.

Date & time

HH-MM
00:00

Date format

1. MM-DD-YYYY

2. DD-MM-YYYY

3. YYYY-MM-DD

4. MM-DD-YY

5. DD-MM-YY

6. YY-MM-DD

Enter

.

5. Select the Date format. To display the date in the order of Month/Day/Year (4-digit), press .

To display the date in the order of Day/Month/Year (4-digit),
press .

To display the date in the order of Year (4-digit)/Month/Day,
press .

To display the date in the order of Month/Day/Year (2-digit),
press .

WorkCentre Pro 665/685/765/785 4-3

Getting Started

To display the date in the order of Day/Month/Year (2-digit),
press .

To display the date in the order of Year (2-digit)/Month/Day,
press .

6. Select the Month format. To display the Month number, press .

To display the abbreviated Month name, press .
The menu selection screen redisplays. Press

return to the Standby Mode.

Month format

1. Numeric

2. Name

Exit or Stop

to

4-4 WorkCentre Pro 665/685/765/785

Setting your Machine ID*

The Machine ID identifies your machine to the remote machine when
they communicate. The Machine ID must identify the person or
company that sends the documents and appear on each transmitted
page.

Note: For assistance entering alpha or Special Characters, refer

Note: U.S. Regulations require that your fax transmittals include

To set your Machine ID:

1. Press:

Getting Started

to the System Administrator’s Guide.

your name (business or individual), telephone number,
date, and time.

Menu

After 2 seconds...

* In some markets, this feature must be set by your Xerox service representative.
*** Please refer to your Menu Map.

***

Machine ID

Name (40 max):

Enter name

Name (40 max):

WorkCentre Pro 665/685/765/785 4-5

Getting Started

2. Using the Keyboard and Numeric Keypad, enter your

Enter

identification name and press

.

Country code?

1. Yes

2. No

Note: If 1 is selected, the “+” symbol is automatically displayed

at the beginning of the fax telephone number indicating a
Country Code can be entered. If 2 is selected, international
communication can be entered manually when dialing.

3. Select the Country Code option: To enter a Country Code, press . To skip entering a Country Code, press .

Machine ID

Fax number (20 max):

4. Using the Numeric Keypad, enter the machine telephone number
then press

Enter

.

Note: Press the Right arrow key to insert a space.

The menu selection screen redisplays. Press
return to the Standby Mode.

4-6 WorkCentre Pro 665/685/765/785

Exit or Stop

to

Setting the Dial Mode*

Your machine must be set to the dialing mode compatible with your
telephone line requirements. The Dial Modes supported are tone and
pulse. Pulse is sometimes referred to as rotary dial.

If your machine is connected to a PBX system, you may need to enter
a number to access the outside telephone line.

To set the Dial Mode:

1. Press:

Getting Started

Menu

Dial mode

1. Tone

2. Pulse

2. Select the Dial Mode. To select tone, press .

To select pulse, press .

***

Note: If you have the 2nd line hardware installed, you will be

prompted to select the Dial Mode for Line 2.

3.

Enter outside number

Call number (10 max):

The menu selection screen redisplays. Press
return to the Standby Mode.*

* This feature not allowed in all markets.
*** Please refer to your Menu Map.

WorkCentre Pro 665/685/765/785 4-7

Exit or Stop

to

Getting Started

Setting the Send Header

With this feature enabled, your Send Header information is printed at
the top of each page you send. When enabling the Send Header

feature, you can specify where the header is to be printed “inside” or
“outside” the document data area. If “Inside” is selected and sending
data exists near the top edge of the paper, the header information
and data may overlap. If “Outside” is selected, the header information
is printed at the top of the page and the document is printed below to
avoid overlapping.

The following information is printed on the Send Header:

• Date

• Start Time

• Transmitting Station ID (department, name & telephone number)

• Transmission Serial Number - The machine automatically

assigns a three digit number. This number is used on
confirmation reports or error reports.

• Page Number/Total Number of Pages

• Job or File Number

To enable the Send Header:

1. Press:

Menu

Send header

1. Inside

2. Outside

3. Off

2. Select where you want the fax header to be printed. To print the header in the document area, press .

To print the header above the document area, press .
To not print a header, press .
The menu selection screen redisplays. Press

return to the Standby Mode.

*** Please refer to your Menu Map.

4-8 WorkCentre Pro 665/685/765/785

***

Exit or Stop

to

Setting the Receive Footer

A Receive Footer option is available which enables the WorkCentre
to print a receive footer on each received page.

The Receive Footer displays the following information:

• Footer Message

• Date

• Start Time

• Transmitting Station ID

• Receiving Station ID

• Page Number

To set the Receive Footer:

1. Press:

Getting Started

Menu

Receive footer

1. On

2. Off

2. Select the Receive Footer option: To set the Receive Footer On, press .

To set the Receive Footer Off, press .

The menu selection screen redisplays. Press
return to the Standby Mode.

*** Please refer to your Menu Map.

***

Exit or Stop

to

WorkCentre Pro 665/685/765/785 4-9

Getting Started

Loading Documents

The Document Tray holds up to 50 documents for transmitting or
copying. Refer to the following size specifications for the range of
documents that can reliably scan through the machine. If a document
does not meet these specifications, make a copy on a copier using an
accepted paper size, then insert the copied image in the Document
Tray.

Document Specifications

The following table lists the sizes, types, and quantities of paper that
can be loaded into the Document Feeder for copying or faxing.

Single Sheet Multiple Sheets

Max. Document
Size

Min. Document
Size

Effective
Scanning Width

Max. capacity of
the Document
Feeder

Weight of Paper
Stock

8.5 in. (W) x 16.5 in. (L)

[216mm (W) x 420mm (L)]

5.8 in. (W) x 3.9 in. (L)

[148mm (W) x 100mm (L)]

8.5 inches
[216 mm]

N/A 50 sheets (Letter/A4 size)

2

45 g/m

to 120 g/m

(14 lbs to 32 lbs)

2

8.5 in. (W) x 16.5 in. (L)

[216mm (W) x 420mm (L)]

Same as single sheet.

Same as single sheet.

20 sheets (Legal size)

2

50 g/m

to 100 g/m

(14 lbs to 28 lbs)

Avoid the following types of documents which can cause jams:

• Torn, wrinkled, curled, or folded sheets

• Sheets with punched holes

• Transparencies

• Sheets with paper notes attached

• Coated or shiny sheets

• Carbon or carbon backed sheets

2

4-10 WorkCentre Pro 665/685/765/785

Getting Started

To load documents:
Load the document face down in the document tray. Adjust the

document guide to fit the width of the document. Angle the stack to
optimize feeding performance. To cancel a document in the ADF,

Stop

press

.

Document

062

WorkCentre Pro 665/685/765/785 4-11

Getting Started

Selecting the Scan Resolution

The

Resolution

or storing a document in memory. The scan resolution can be set to
one of five settings based on the type of image you are scanning.

To select the Scan Resolution:
Press the

indicated by the Resolution LED.

Note: When the resolution LED is not illuminated, the Resolution

The default resolution setting is standard only on the base machine.
The machine returns to the default setting after each transaction.

Refer to the
default setting for resolution.

The following table describes the available resolution selections:

Resolution

selection Description

Standard Use for sending normal text and graphics.

key selects the scan mode for copying, transmitting,

Resolution

key until the required resolution mode is

setting is Standard.

System Administrator’s Guide for details about changing the

Selected when the Resolution LED is off.

Fine Use for documents with small characters

(newspaper print, etc.) .
Superfine Use for documents containing very detailed print.
Photo Fine Use for photos or documents with colors or shading

with low contrast images.
Photo Superfine Use for very detailed photos or documents with

colors or shading with high contrast images.

If you choose a resolution and the receiving machine does not have
an equivalent, the WorkCentre chooses the next highest resolution
compatible with the remote machine. If you do not know the remote
machines resolution capability, it is recommended that you use the
Direct Send mode when Superfine Photo is selected. In Direct Send
mode, the WorkCentre determines the receive resolution prior to
scanning the document. The document is then scanned at the
compatible receiver resolution resulting in better print quality.

4-12 WorkCentre Pro 665/685/765/785

Getting Started

Selecting the Scan Contrast

To select the Scan Contrast:
Press the

Contrast

by a Contrast LED

Note: When a Contrast LED is not illuminated, the Contrast

setting is Normal.

The Contrast setting adjusts the print darkness of the copy or
transmitted document. The default contrast setting is normal on base
machine. The machine returns to the default setting after each
transmission.

Refer to the

System Administrator’s Guide for details about changing the

default setting for contrast.
The following table describes the available contrast selections

Contrast selection Description

Normal For documents printed with ordinary image density.

key until the required contrast mode is indicated

Selected when the Contrast LED is off.

Lighten For documents with dark print that need to be

adjusted to print lighter.

Darken For documents with light or faint prin t that nee d to be

adjusted to print darker.

WorkCentre Pro 665/685/765/785 4-13

Getting Started

Quick St a rt

To Receive

The default answer mode is Auto answer. When the remote party
calls to send you a document, your WorkCentre automatically
receives and prints the document.

To Send

1. Load a document face down in the Document Tray.

2. Using the Numeric Keypad, enter the telephone number of the remote fax.

3. Press

Start

.

To Copy

1. Load a document face down in the Document Tray.

2. Press

3. Enter the number of copies.

4. Press

Copy

Start

.

.

To Print

From your PC application, please refer to the printer setting in your

System Administrator’s Guide.

4-14 WorkCentre Pro 665/685/765/785

Getting Started

Menu Map

The Menu Map is a list of all machine features in a flow chart format.

Refer to System Administrator’s Guide.
To print the Menu Map:

1. Press:

Menu

or

Menu
Map

2. The Menu Map prints, then the machine returns to the Standby mode.

*** Please refer to your Menu Map.

***

WorkCentre Pro 665/685/765/785 4-15

Getting Started

Phonebook Reports

Individual Phonebook reports can be printed for Alphabet, Speed
Dial, One Touch and Group stored in the WorkCentre. You can also
print Speed Dial, One Touch and Group Phonebooks in a single
operation by selecting All reports.

Note: Refer to the individual report printing procedures for the

report contents tables.

To print all Speed Dial, One Touch and Group Phonebooks Reports:

1. Press:

Phonebook

Phonebook

1. By name

2. Speed dials

3. Groups

4. One touch keys

5. All reports

The Phonebook Report prints, then the machine returns to the
Standby Mode.

4-16 WorkCentre Pro 665/685/765/785

Getting Started

By Name Phonebook

The Alphabet Phonebook Reports prints a list of all Remote Station
names assigned to Speed Dial numbers, One Touch Keys, and
Groups in alphabetical order.

The following information is printed on the Alphabet Phonebook
Report.

Item Description

Name Names assigned to Speed Dial numbers, One Touch

Keys, or Groups.

Location Numbers of Speed Dial numbers, One Touch Keys,

or Groups.

Fax Number

Fax numbers assigned to Speed Dial numbers, One

Touch Keys, or Groups. (“u” indicates an alternate
number, SUB, SEP, PWD indicates a type of sub
address).

To print the Alphabet Phonebook Report:

1. Press:

Phonebook

The Alphabet Phonebook Report: prints then the machine returns to
the Standby Mode.

WorkCentre Pro 665/685/765/785 4-17

Getting Started

Speed Dial Phonebook

The Speed Dial Phonebook Report prints a list of all Remote Station
dialing numbers assigned to Speed Dial numbers.

The following information is printed on the Speed Dial Phonebook
Report.

Item Description

S.D. nbr Speed Dial number.
Name Remote ID.
Fax Number The number of the remote unit (

number. SUB, SEP, PWD indicates a type of sub address).
Time Delay Start time.
MON Line monitoring On/Off status.
BPS Communication speed (x 1000).
Report Confirmation report On/Off status.
Line Line to be used (1 or 2).

“u” indicates an altern ate

To print the Speed Dial Phonebook Report:

1. Press:

Phonebook

The Speed Dial Phonebook Report prints, then the machine returns
to the Standby Mode.

4-18 WorkCentre Pro 665/685/765/785

Getting Started

Group Phonebook

The Group Phonebook Report prints a list of all One Touch or Speed
dial numbers registered as Group Numbers.

The following information is printed on the Group Phonebook Report.

Item Description

Group
number

Name Group name.
One Touch/

Speed Dial
Number

Group number.

One Touch or Speed Dial numbers assigned to the group.

OT – One Touch Keys
SD – Speed Dial numbers

To print the Group Phonebook Report:

1. Press:

Phonebook

The Group Phonebook Report prints, then the machine returns to the
Standby Mode.

For more information on other reports available, please refer to your

System Administrator’s Guide.

WorkCentre Pro 665/685/765/785 4-19

Getting Started

One Touch Phonebook

The One Touch Phonebook Report prints a list of all Remote Station
dialing numbers assigned to One Touch Keys.

The following information is printed on the One Touch Phonebook
Report.

Item Description

One Touch
number

Name/
Operation

Speed Dial/
Group/
Fax number

Time Delay Start time.
MON Line monitoring On/Off status.
BPS Communication speed (x 1000).
Report Confirmation report On/Off status.
Line Line to be used (1 or 2).

One Touch key num be r.

The remote name, or the Spee d Dial o r Gr oup nam e
assigned to a One Touch Key.

Speed Dial/Group or Fax number ass igned to a O ne
Touch key (
SUB, SEP, or PWD indicates type of sub address).

“u” indicates an alternate number.

To print the One Touch Phonebook Report:

1. Press:

Phonebook

The One Touch Phonebook Report prints, then the machine returns
to the Standby Mode.

4-20 WorkCentre Pro 665/685/765/785

5 Basic Troubleshooting

Calling for Service

If you have an error with the machine which you are unable correct
using this troubleshooting section here or using System

Administrator’s Guide on the CD-ROM, please contact the customer
Support Center. Before calling, please have the serial number of the
machine available and any messages that are displayed.

Contact the support centre at the following telephone number:

USA - 1-800-821-2797
Canada - 1-800-939-3768
Europe - Refer to the Warranty Pack provided with your machine for

your support centre telephone number.
South America and the rest of the world - Please contact your

local service provider.

Basic Troubleshooting

Paper Jam

If a paper jam occurs during a reception or copying operation, the
message “PAPER JAM XX” is displayed. If this occurs, follow the
procedure below.

The code number "XX" indicates the location where the paper jam
has occurred as shown in the table below.

Code Location

10 In the 1st Paper Tray
20 In the Optional 2nd Paper Tray
30 In the Optional 3rd Paper Tray
50 In the Optional Bypass Tray
80 In the paper feed area
90 In the paper exit area

WorkCentre Pro 665/685/765/785 5-1

Basic Troubleshooting

If a paper jam occurs du ring a recept i on, t he re ce iv ed d oc ume nts are
automatically stored in memory. Once the paper jam is corrected, the
machine automatically prints the contents that were in memory.

See Chapter 4, “Loading Documents” for document specifications
and recommendations which can help avoid paper jams.

1. Remove any documents from the Document Tray.

Note: The power can be left ON when clearing a paper jam.

Remove
Documents

071

5-2 WorkCentre Pro 665/685/765/785

Basic Troubleshooting

2. Grasp the Top Cover Open Lever to open the Top Cover.

Top Cover
Open Lever

Top Cover

3. Open the Right Side C over and remove any jammed paper.

Right Side Cover

023

064

WorkCentre Pro 665/685/765/785 5-3

Basic Troubleshooting

4. Remove the Developer Assembly with the Drum Unit.

CAUTION

Always hold the Developer Assembly by the green
handles. Do not expose the green drum to light for
more than 3 minutes. Never expose it to direct
sunlight or touch the green drum. Damage or poor
print quality may result.

Developer
Assembly

Drum Unit

065

5-4 WorkCentre Pro 665/685/765/785

Basic Troubleshooting

5. Pull up on the green Paper Feed Release Lever and remove jammed paper. Avoid tearing the paper.

Paper

Paper Feed
Release Lever

067

WorkCentre Pro 665/685/765/785 5-5

Basic Troubleshooting

6. If the paper is jammed partway through the Fuser Unit (black

WARNING
The black colored fuser housing may be hot if the

machine was in use prior to this paper jam.

colored housing), remove the jammed paper in the direction of
the arrow. Avoid tearing the paper.

Fuser Unit

Paper

068

Paper

069

5-6 WorkCentre Pro 665/685/765/785

Basic Troubleshooting

7. Install the Developer Assembly with the Drum Unit. Place it in the
machine, press firmly on the green squares on the Drum Unit
until the Drum Unit clicks into place.

8. Close the Right Side Cover, then close the Top Cover.

9. Press down on the Top Cover until a “click” is heard to ensure the

latches engage.

Top Cover

070

Right Side
Cover

WorkCentre Pro 665/685/765/785 5-7

Basic Troubleshooting

Document Jam

If a document jam occurs during a transmission, the message

“DOCUMENT JAM” is displayed. If this occurs, follow the procedure
below.

It is recommended that a duplicate from a copier, of the jammed
document be used to reduce the chance of a jam when resending the
document.

See Chapter 4, “Loading Documents” for document specifications
and recommendations which may help avoid paper jams.

Note: The power can be left ON when clearing a paper jam.

Typical Causes of
Document Jams

The document is fed at an
angle.

The document p aper is to o
thin or too thick.

Document has tape or
pieces of paper taped to it.

The Transm ission Cover i s
not fully closed.

The document is stapled. Remove the staple(s), or make a duplicate using a

Recommended Procedure

Adjust the Document Guides to the edges of the
document.

Make a duplicate using a copier and use the copy
as the sending document.

Remove the tape or make a duplicate using a
copier and use the copy as the sending document.

Close the Transmission Cover fully.

copier and use the copy as the sending document.

5-8 WorkCentre Pro 665/685/765/785

Basic Troubleshooting

1. Remove all documents from the Document Tray.

Remove
Documents

2. Press the Transmission Cover Release Button to open the Transmission Cover.

071

Transmission
Cover

Control Panel
Release Button

072

WorkCentre Pro 665/685/765/785 5-9

Basic Troubleshooting

3. Remove the document jam. Remove any pieces of paper, paper

4. Close the Transmission Cover. Ensure the latch engages.

clips, or staples that may have caused the jam.

Remove Paper

073

Push here to close
the Transmission Cover

074

5. Verify the display has returned to the Standby Mode.

5-10 WorkCentre Pro 665/685/765/785

Bypass Tray Limitation

Y ou can load up to 100 sheets of paper (80gsm/20 lbs.) in the Bypass
Tray.

You can print the following paper sizes from the Bypass Tray.

PC Print: You can select any size of paper within the specification.
Copy: You can select A4, Letter, or Legal size paper.
Fax Reception and Report Print: You cannot select the Bypass

Tray.

Basic Troubleshooting

WorkCentre Pro 665/685/765/785 5-11

Basic Troubleshooting

5-12 WorkCentre Pro 665/685/765/785

Safety Certification and Environmental Compliance

A Safety Certification and Environmental Compliance

Your Xerox product and supplies have been designed and tested to
meet strict safety requirements. These include safety agency
examination and approval, and compliance to established
environmental standards. Please read the following instructions
carefully before operating the equipment and refer to them as needed
to ensure the continued safe operation of your machine. The safety

testing and performance of this product have been verified
using Xerox materials only.

Follow all warnings and instructions marked on or supplied with the
product.

* Symbology: = General warning alerts user to the risk of

= Warning Heated Surface

!

personal damage. Example of specific
warning

Unplug this equipment from the wall outlet before cleaning. Always
use materials specifically designated for this product. Use of other
materials may result in poor performance and could create a
hazardous situation.

Do not use aerosol cleaners. Follow the instructions in this User
Guide for proper cleaning methods.

Never use supplies or cleaning materials for purposes other than
what they were intended. Keep all supplies and materials out of reach
of children.

Do not use this product near water, wet locations, or outdoors.
Do not place this product on an unstable cart, stand or table. The

product may fall, causing personal injury or serious damage to the
copier

WorkCentre Pro 665/685/765/785 A-1

Safety Certification and Environmental Compliance

WARNING
This product must be earthed

This product is equipped with a 3-wire grounding type plug (e.g., a

plug having a third grounding pin). This plug will fit only into a
grounding-type power outlet. This is a safety feature. To avoid risk of
electric shock, contact your electrician to replace the receptacle if you
are unable to insert the plug into the outlet. Never us a grounding
adapter plug to connect the copier to a power source receptacle that
lacks a ground connection terminal.

This product should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of power
available, consult your local power company.

Do not allow anything to rest on the power cord. Do not locate the
product where persons will step or trip on the cord.

Your equipment is equipped with an energy saving device to
conserve power when the machine is not in use. The machine may
be left on continuously.

Slots and Openings in the cabinet and in the back and sides of the
product are provided for ventilation. To ensure reliable operation of
the product and to protect it from overheating, these openings must
not be blocked or covered. The product should never be located near
or over a radiator or heat register. This product should not be placed
in a built-in installation unless proper ventilation is provided.

Never push objects of any kind into the slots of the product as they
may touch dangerous voltage points or short out parts which could
result in a fire or electric shock.

Never spill liquid of any kind on the product.
Never remove covers or guards that require a tool for removal, unless

directed to do so in a Xerox approved maintenance kit.
Never defeat interlock switches. Machines are designed to restrict

operator access to unsafe areas. Covers, guards and interlock
switches are provided to ensure that the machine will not operate with
covers opened.

Use of an extension cord with this product is not recommended
or authorized. Users should check building codes and insurance

requirements if a properly earthed extension cord is to be used.
Ensure that the total ampere ratings of the products plugged into the

A-2 WorkCentre Pro 665/685/765/785

Safety Certification and Environmental Compliance

extension cord do not exceed the extension cord ampere rating. Also,
make sure that the total amperage of all products plugged into the
wall outlets does not exceed the outlet rating.

Do not put your hands into the fuser area, located just inside the exit
tray area, as you may be burned.

Ozone: This product produces ozone during normal operation. The
ozone produced is dependent on copy volume and is heavier than air.
Providing the correct environmental parameter, as specified in the
Xerox installation procedures, ensure that concentration levels meet
safe limits.

If you need additional safety information concerning the copier or
Xerox supplied materials you may call the following number:

Europe: [phone]
USA: 1800 928 6571

Laser Safety Information

This equipment is certified as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for Health
and Safety Act of 1968. This means that the equipment does not
produce hazardous laser radiation.

All laser light emitted inside the equipment is completely confined
within protective housings when any part of the facsimile is opened.
This means that the facsimile is safe to use during normal operation
and maintenance.

WARNING
Adjustment or performance of procedures other

than those specified herein may result in
hazardous laser exposure. Only trained and
qualified personnel may open covers or remove
parts that are not explicitly shown and described

in the WorkCentre Pro 635, 645, 657 User’s Guide
as being accessible to the operator.

The Center for Devices and Radiological Health (CDRH) of the U.S.
Food and Drug Administration implemented regulations for laser
products in 1976. These regulations apply to laser products

WorkCentre Pro 665/685/765/785 A-3

Safety Certification and Environmental Compliance

manufactured from August 1, 1976. Compliance is mandatory for
products marketed in the United States. The Workcentre Pro is in
compliance with the CDRH regulation.

Third Party Certification

The Xerox WorkCentre Pro 665/685/765/785 is certified by vario us
bodies in compliance with national and international safety standards.

120v 60Hz Nominal Markets:

Underwriter Laboratories Inc., UL 1950, Third Party Edition.
Within reciprocity agreements which include requirements for Canada

230v, 50 Hz Nominal Markets:

EN60950/IEC60950: 1991 including amendments A1, A2, A3 and A4.
Quality Standards: The product is manufactured under a registered

ISO9002 quality system.

Radio Frequency Emissions USA

This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when this equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

Changes or modifications to this equipment not specifically approved
by the Xerox Corporation may void the users authority to operate this
equipment.

Shielded cables must be used with this equipment to maintain
compliance with FCC regulations.

WARNING
Shielded cables must be used with this equipment to maintain

compliance with FCC regulations

A-4 WorkCentre Pro 665/685/765/785

Safety Certification and Environmental Compliance

Unique European Certification

Approvals and Certification

The CE marking applied to this product symbolizes Xerox Limited
Declaration of Conformity with the following applicable Directives of
the European Union as of the dates indicated:

January 1, 1995: Council Directive 73/23/EEC amended by Council
Directive 93/68/EEC, approximation of the laws of the member states
related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC, approximation of
the laws of the member states related to electromagnetic
compatibility.

March 9, 2000: Council Directive 99/5/EEC approximation of the laws
of the member states related to R&TTE.

A full declaration, defining the relevant directives and referenced
standards can be obtained from your Xerox Limited representative or
by contacting:

Xerox Limited Environment Health and Safety,
Xerox Limited Technical Centre,
PO Box 17,
Bessemer Road,
Welwyn Garden City,
Herts AL7 1HE, England

Tel Number + 44(0) 1707 353434

WARNING
This product is certified manufactured and tested in compliance

with strict safety and radio frequency interference regulations.
Any unauthorized alteration which includes the addition of new
functions or the connection of external devices may impact this
certification. Please contact your local Xerox Limited
representative for a list of approved accessories.

WorkCentre Pro 665/685/765/785 A-5

Safety Certification and Environmental Compliance

WARNING
In order to allow this product to operate in proximity to

industrial, Scientific and medical (ISM) equipment, the external
radiation from the ISM equipment may have to be limited or
special mitigation measures taken.

WARNING
This is a Class A product in a domestic environment this

product may cause radio frequency interference in which case
the user may be required to take adequate measures.

UK Electricity at Work Regulation

The Electricity at Work Regulation 1989 came into force in England
and Wales on the 1 April 1990. This 1989 Regulation places a duty on
all employers and self-employed persons to ensure the electrical
system in their premises are constructed, maintained and operated in
such a manner as to prevent, so far as reasonably practical, danger.
This includes ensuring all electrical equipment connected to such
electrical systems are sa fel y con struc te d, main tained and ope ra ted.

All Xerox equipment have been designed to exacting safety
standards. They have all undergone a variety of stringent safety tests
including earth bond, insulation resistance and electrical strength
tests. Xerox Limited manufacturing plants have been awarded ISO
9000 quality certification and are subject to regular audits by the
British Standards Institution or equivalent national standards body.

Xerox equipment which has been properly and regularly serviced and
maintained should not have to undergo additional specific safety tests
pursuant to the 1989 Regulation. Customers wishing to complete
safety testing should contact Xerox Limited Technical Centre (see
page 1) for advice prior to any test implementation.

Xerox equipment should, however, be properly and regularly serviced
and maintained at all times.

QUESTION: What is the Electricity at Work Regulation?
ANSWER: The Electricity at Work Regulation 1989 came into force in

England and Wales on the 1 April 1990. This 1989 Regulation places
a duty on all employers and self-employed persons to ensure the
electrical systems in their premises are constructed, maintained and
operated in such a manner as to prevent, so far as reasonably

A-6 WorkCentre Pro 665/685/765/785

Safety Certification and Environmental Compliance

practicable, danger. This includes ensuring all electrical products
connected to such electrical systems are safely constructed,
maintained and operated.

QUESTION: Does Xerox Limited comply with the Electricity at
Work Regulation?

ANSWER: The regulation places a duty on all employers and

self-employed persons to ensure the electrical systems in their
premises are, effectively safe.

The regulation does not impose on, amongst others, manufacturers
or suppliers of such electrical systems. However, rest assured that all
Xerox equipment which Xerox Limited and its authorized distributors
supplies to customers, conform with all the relevant safety legislation
and standards.

QUESTION: Is Xerox equipment safe?
ANSWER: All Xerox equipment supplied by Xerox Limited and their

authorized distributors conform to all relevant safety legislation and
standards.

QUESTION: Is the Xerox equipment in my premises safe?
ANSWER: All Xerox equipment supplied by Xerox Limited and their

authorized distributors conform to all relevant safety legislation and
standards. However, like all electrical equipment, they have to be
regularly serviced and maintained by competent persons.

Xerox Limited Customer Service Engineers ensure Xerox equipment
is serviced and maintained to exacting Xerox safety standards. If you
would like your Xerox equipment to be serviced and maintained to
such high standards, please contact your local Xerox Limited
Customer Service Organization. They will be pleased to assist you.

QUESTION: Does the Xerox equipment in my premises comply
with the Electricity at Work Regulations?

ANSWER: All employers and self-employed persons must ensure

that the electrical systems in their premises are safe. This will include
ensuring Xerox equipment in such premises is safe.

Xerox Limited’s Product Safety function has prepared a guide which
contains a list of tests which may be completed by your Xerox Limited
Customer Service Organization. THESE TESTS MUST BE

CARRIED OUT ONLY BY PERSONS WHO POSSESS THE
RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY
OUT SUCH TESTS.

Please contact the Xerox Limited Customer Service Organization for
further information.

WorkCentre Pro 665/685/765/785 A-7

Safety Certification and Environmental Compliance

THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST
EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY
CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO
PROPERTY.

QUESTION: I would like to carry out my own safety tests on the
Xerox equipment in my premises.

ANSWER: Y ou may, of course, request such tests as you deem

necessary to satisfy yourself that your Xerox equipment is safe. Your
Xerox Limited Customer Support will be pleased to advise you on
such testing.

QUESTION: I require records of all tests
ANSWER: After safety testing, your Xerox Limited Customer Service

Engineer will provide you with a certificate which details the results of
all tests completed.

In the event of any defect being noted, the Xerox equipment will be
switched off and disconnected from the supply until the defect has
been corrected. You will be advised of such action to enable such
defects to be corrected.

PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX
EQUIPMENT IS SAFE AT ALL TIMES

Please contact us if you have any queries regarding the information
provided in this document.

Xerox Limited Product Safety,
Xerox Limited Technical Centre,
PO Box 17,
Bessemer Road,
Welwyn Garden City,
Herts AL7 1HE, England

Tel + 44 (0) 1707 353434

A-8 WorkCentre Pro 665/685/765/785

Safety Certification and Environmental Compliance

Environmental Compliance

ENERGY STAR

Xerox Corporation designed this product to
comply with the guidelines of the ENERGY

®

STAR
Protection Agency. As an ENERGY STAR
Partner, Xerox has determined that this product
meets the ENERGY STAR
energy efficiency.

Low Power and Sleep Mode
The Workcentre Pro 665/685/765/785 switch to a

standby mode of operation when each task has
been completed.

In this mode of operation the power consumption is

less than the ’Sleep Mode’ energy efficiency limit
required to satisfy energy start requirements.

The machine recov ers from stand by mode whe n any
task is initiated within 20 seconds.

program of the Environmental

®

®

®

guidelines for

Environmental ChoiceM

120v, 60Hz products for Canada.

Terra Choice Environmental Services Inc, of
Canada has verified that this Xerox product
conforms to all applicable Environmental
Choice EcoLogo requirements for minimized
impact on the environment.

SWISS ENERGY 2000

230V, 50Hz
Xerox Corporation has designed and tested this product to meet the

energy restrictions required by Swiss Energy 2000 compliance has
been notified to the registration authorities.

WorkCentre Pro 665/685/765/785 A-9

Safety Certification and Environmental Compliance

Telecommunications Requirements

European Fax Approvals and Certification

This Xerox product has been self-certified by Xerox for pan-European
single terminal connection to the analogue public switched telephone
network (PSTN) in accordance Directive 1999/5/EC.

The product has been designed to work with the national PSTNs and
compatible PBXs of the following countries:

Austria Germany Luxembourg Sweden
Belgium Greece Netherlands Switzerland
Denmark Iceland Norway United Kingdom
France Ireland Portugal
Finland Italy Spain
In the event of problems, you should contact your local Xerox

representative in the first instance .
The product has been tested against TBR21. To assist in the use and

application of terminal equipment which complies with this standard,
the European Telecommunication Standards Institute (ETSI) has
issued an advisory document (EG 201 121) which contains notes and
additional requirements to ensure network compatibility of TBR21
terminals. The product has been designed against, and is fully
compliant with, all of the relevant advisory notes contained in this
document.

The product may be configured to be compatible with other country
networks. Please contact your Xerox representative if it needs to be
reconnected to another country’s network. There are no
user-adjustable settings on this product.

NOTE: Although this product can use either loop disconnect (pulse)
or DTMF (tone) signalling it is recommended that it is set to use
DTMF signalling. DTMF signalling provides reliable and faster call
set-up.

Modification, connection to external control software or to external
control apparatus not authorised by Xerox, will invalidate its
certification.

A-10 WorkCentre Pro 665/685/765/785

Safety Certification and Environmental Compliance

FCC Regulations

Send Header Requirements

Federal Communications Commission (FCC) regulations require all
persons within the United States who send any message via a
facsimile machine to include an identifying message in the
transmission. The message must clearly contain an identifier and
telephone number for the entity (business or individual) sending the
message.

This facsimile machine provides the local ID and name features
required for the FCC regulation. To satisfy the FCC regulation, the
telephone number and name must be included with the printed
document. To comply with the FCC rules, carefully read and follow
the instructions listed in this document to program the local ID and
name.

Data Coupler Information

This Xerox WorkCentre Pro 665/685/765/785 machine contains an
internal data coupler. Its use is restricted by the FCC (Federal
Communications Commission). To comply with the FCC rules, you
must carefully read and follow the instructi ons listed bel ow.

This equipment complies with Part 68 of the FCC rules. On the rear of
this equipment is a label that contains, among other inf ormati on , the
FCC registration number and Ringer Equivalence Number (REN). If
requested, provide this information to your telephone company.

The REN is useful to determine the quantity of devices you may
connect to your telephone line and still have all of those devices ring
when your number is called. In most, but not all areas, the sum of the
RENs of all devices should not exceed five (5.0). To be certain of the
number of devices you may connect to your line, as determined by
the REN, you should call your local telephone company to determine
the maximum REN for your calling area.

WARNING
Ask your local telephone company for the

modular jack type installed on your line.
Connecting this machine to an unauthorized jack
can severely damage telephone company
equipment. You, not Xerox, assume all

WorkCentre Pro 665/685/765/785 A-11

Safety Certification and Environmental Compliance

responsibility and/or liability for any damage
caused by the connection of this machine to an
unauthorized jack.

You may safely connect the machine to the following standard
modular jack: USOC RJ-11C. Use the standard line cord (with
modular plugs) provided with the installation kit to connect it.

An FCC compliant telephone cord and modular plug is provided with
this equipment. This equipment is designed to be connected to the
telephone network or premises wiring using a compatible modular
jack which is Part 68 compliant.

Do not connect this machine to a party or coin operated phone line.
Repairs to the machine should be made only by a Xerox

representative or an authorized Xerox service agency. This applies at
any time during or after the service warranty period. If unauthorized
repair is performed, the remainder of the warranty period is null and
void.

If you find the telephone line is damaged or the telephone company
notifies you that your machine is causing damage, disconnect the
machine from the telephone line and call for service. Do not
reconnect the machine until necessary repairs are made.

The telephone company will, where practical, notify you when they
need to temporarily disconnect service. However, if action is
reasonable and necessary, but prior notice is not practical, they may
still temporarily disconnect your service. In such cases they must:

Immediately notify you of their temporary action.
Reconnect service when the source of damage is removed.
Inform you of your rights to bring a complaint to the FCC under FCC

rules.
The telephone company may make changes to its communications

facilities, equipment, operations, or procedures. Such action must be
reasonable, required in the operation of their business, and
consistent with FCC rules. They must give you prior written
notification if the changes can:

Make your machine incompatible with their equipment.
Require modification or alteration of the machine.
Otherwise physically affect performance of the machine.

A-12 WorkCentre Pro 665/685/765/785

Safety Certification and Environmental Compliance

WARNING
When programming emergency numbers and/or

making test calls to emergency numbers:
Remain on the line and briefly explain to the dispatcher

the reason for the call before hanging up.
Perform such activities in the off-peak hours, such as

early morning hours or late evenings.

Canadian Certification

Notice: The Industry Canada Label on the machine identifies certified

equipment. This certification means that the equipment meets certain
telecommunications networks protective, operational and safety
requirements. Industry Canada does not guarantee the equipment
will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the
company’s inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly
(telephone extensio n cord) .

The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.

Users should ensure for their own protection the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make s uch connections
themselves, but should contact the appropriate
electric inspection authority or electrician, as
appropriate.

WorkCentre Pro 665/685/765/785 A-13

Safety Certification and Environmental Compliance

Notice: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not exceed 5.

This digital apparatus does not exceed the Class A limits for radio
noise emissions from digital apparatus set out in the Radio
Interference Regulations of Industry Canada.

Cet appareil numérique est conforme aux limites d'émission de bruits
radioélectriques pour les appareils de classe A stipulées dans le
Règlement sur le brouillage radioélectrique du ministère des
Industries du Canada.

A-14 WorkCentre Pro 665/685/765/785

Index

A

accessories

see also

Activity Key

described

ADF

see also

document size
document specifications
document tray, described
loading documents
maximum documents

alarms

lights, described

alpha dialing

key

alphabet dialing

described

automatic document feeder

see also

document size
document specifications
loading documents
maximum documents

automatic receive mode

described

avoiding document jams

options, supplies

3-11

document feeder

4-10

4-10–4-11

4-10

3-8

3-8

3-16

document feeder

4-10

4-10–4-11

4-10

3-18

5-8

B

batching

described

battery

3-1

3-3

4-10

3-4

4-10

C

calendar

setting the date and time

Cancel Job Key

described

cassette

see

causes of document jams
Chain Dial Key

described

Charge Code Key

described

clearing

document jams
paper jams

collating

collate fax, described

communication lights

described
communication mode
communications

communication lights

communication modes

group dialing, described

multi-access

receptions, described

transmissions, described

types
components

control panel, listed
Confirmation Key

described
confirmation tone
contrast

see also

3-9

paper cassette

3-12
3-12

5-8

5-2

3-7

3-14

3-18–3-21

3-16–3-18

3-7

3-11

3-13

resolution

4-2

5-8

3-18

3-7

3-14

3-2

3-18

3-16

WorkCentre Pro 665/685/765/785 INDEX-1

changing

Contrast Key

described

control panel

components, listed
cover open buttons, described
described
direct access function keys, described

document jams
function keys, described
illustrated

Copy Key

described
copy mode
copying

preventing document jams
Cover Sheet Key

described
covers

right side cover, described

4-13

3-9

3-6–3-12

3-7

3-4

3-11–3-12

5-8

3-7–3-12

3-6

3-9

3-15

4-14

5-8

3-12

3-4

D

darken contrast 4-13
date

setting
Delay Start Key

described
delayed operations

delayed start
Delete Key

described
dial directory

see also

dial mode

setting
Direct Access Function Keys

described
Direct Send Key

described
disabling

receive footer

4-2

3-12

3-16

3-7

one touch directory, speed dial

numbers

4-7

3-11–3-12
3-12

4-9

3-4

send header

display

see also

document feeder

document specifications
document tray, described
loading documents

document guides

described

document jams

causes
clearing
paper types to avoid

document out tray

described
document size
document tray

described

loading documents

maximum documents
documents

document jams

loading

specifications

types to avoid
Down Arrow Key

described
drum assembly

see also

4-8

LCD

4-10

3-4

4-10

3-4

5-8

5-8

5-8

4-10

3-4

4-10

3-4

4-10

4-10

5-8

4-10–4-11

4-10

4-10

3-7

drum kit

E

enabling

receive footer

send header
enriched system functions

described
Enter Key

described
environmental compliance

ENERGY STAR

Environmental Choice

SWISS ENERGY 2000
extended tone

4-9

4-8
3-2
3-8

A-1–A-14

A-9

A-9

A-9

3-13

INDEX-2 WorkCentre Pro 665/685/765/785

F

fax communications

see

receiving documents, retrieving doc-

uments, transmitting

fax headers

setting

4-8

features

hardware features, listed

system features, listed
fine resolution
footer

enabling
function keys

described
fuser cleaner

see also

4-12

4-9

3-7–3-12

process unit

G

group dialing

described

group phonebook

Manual Group Key
Group Phonebook

3-2, 3-17

4-19

H

halftone

see

photographs, reso luti on

hardware features

listed

3-4

header

enabling

3-4

4-8

I

ID

setting the machine ID
idle mode

Insert Key
installation instructions

3-1

see also

described

space requirements

system requirements

standby mode

3-8

4-19

3-9

2-2

3-4

3-2–3-3

4-5

2-1

J

Job Status Key

described

junk mail

described

3-10
3-3, 3-18

K

keypad dialing

described

keys

direct access function keys
function keys

3-16

3-7–3-12

L

language

setting

4-1

laser safety
LCD

communication mode
described
menu mode
standby mode

LEDs

alarm lights, described
communications lights, described

Left Arrow Key

described
lighten contrast
liquid crystal display

see also

lists

see also

group numbers

phonebook reports
loading documents

A-3

3-14

3-7

3-15

3-14

3-8

3-7

4-13

LCD
reports

4-19

4-16–4-19

4-10–4-11

M

machine

hardware features

overview

system features

tones

3-1

3-13

3-4–3-5

3-2–3-3

3-11–3-12

3-7

WorkCentre Pro 665/685/765/785 INDEX-3

machine ID

setting

machine language

setting

mail

refuse junk mail, described

mailbox communications

described

Mailbox ITU-T Key

described

Manual Dial Key

described

Manual Group Key

described

manual receive mode

described
maximum document size
memory

paper jams
memory send

described
Menu Key

described
menu mode
menus

see also

minimum document size
modes of operation

communication modes

copy mode

menu mode

PC printing mode

standby mode
multi access

described
multi access communications

4-5
4-1

3-2, 3-17
3-12
3-9
3-9
3-18

4-10

5-2
3-16
3-7

3-1, 3-15

menu map

4-10

3-14–3-15

3-14

3-15

3-15

3-15

3-14

3-2

N

normal contrast 4-13
Numeric Keypad

described

3-8

3-3

3-18

O

off-hook dialing

described

one touch dialing

see also

described
One Touch Phonebook

one touch directory

see also

one touch keys

see also

described
One Touch Phonebook
on-hook dialing

described
operation modes

communication mode

copy mode

menu mode

standby mode
operator control panel

see also

original documents

see

output tray

document out tray, described
overview
ozone filter

see also

3-16

one touch keys

3-2, 3-16

one touch keys
one touch dialing, speed dialing

3-10

4-20

3-16

3-14–3-15

3-15

3-15

3-14

3-6–3-12

control panel

documents

3-1

process unit

P

page numbers

receive footer

send header
paper

document specifications

paper jams
paper cassette

described
paper jams
paper quality

avoiding document jams

4-9

4-8

5-1–5-7

3-4

5-1–5-7

4-20

3-14

3-4

4-10

5-8

INDEX-4 WorkCentre Pro 665/685/765/785

Pause Key
PC printing mode
pending jobs

see also

Phonebook Key

described
used

phonebook reports

group
one touch
speed dial

polling

polling reception, descr ibed
polling transmission, described

power saver mode

described

print darkness

setting the contrast

printing

from a PC
phonebook reports

Priority Key

described

priority send

described

programming

date and time
dial mode
language
machine ID

pulse dial mode

see also

3-8

3-15

delayed operations

3-11

4-16

4-16–4-19

4-19

4-20

4-18

3-3

4-13

3-1

4-16–4-19
3-12
3-16

4-2

4-7

4-1

4-5

4-7

dial mode

Q

quick start 4-14

R

receive footer

enabling

receiving documents

paper jams
polling reception, descr ibed

4-9

4-14

5-2

3-18

3-18

3-17

receptions

types, described

recording

on plain paper

Redial/Pause Key

described

refuse junk mail

described

relay operations

described

reports

see also

Group Phonebook
One Touch Phonebook
Speed Dial Phonebook

requirements

space
system

Resend Key

described

reserved operations

see also

resolution

see also

changing
high resolution, described
for scanning
selections

Resolution Key

described
selecting the scan resolution

retrieving documents

polling

Right Arrow Key

described

right side cover

described

individual report names

2-2

2-1

delayed operations
contrast

4-12

3-17

3-18

3-2
3-8
3-3, 3-18
3-17

4-19

3-12

4-12

4-12

3-9

3-7
3-4

S

safety certification A-1–A-14

Canada
CE marking
European certification

A-13

A-5

A-5

4-20

4-18

3-2

4-12

WorkCentre Pro 665/685/765/785 INDEX-5

fax approvals
FCC regulations

safety requirements

ampere ratings
building codes
cleaning
covers
data coupler
earthing
energy saving
extension cord
fuser area
grounding
guards
insurance requirements
interlock switches
laser safety
location
ozone

A-3

power source
radio frequency emissions
send header
telecommunications requirements

UK electricity at work regulation
ventilation
warnings

scan resolution

changing

scanning

setting the contrast
setting the resolution

secured send

see also

described

send header

enabling

sending documents

see also

sequential transmiss io ns

see

batching

setting

contrast

A-10

A-11

A-2

A-2

A-1

A-2

A-11

A-2

A-2

A-2
A-3
A-2

A-2

A-2

A-2

A-3

A-2

A-2

A-11

A-10–A-14

A-2

A-1
4-12

4-13

4-12

security

3-17

4-8

4-14

faxing, transmitting

4-13

A-4

A-6

date and time
dial mode
language
machine ID
receive footer
resolution

send header
single tone
space requirements
specifications

documents
speed dial keys

see

speed dial numbers, speed dialing

speed dial numbers

phonebook
Speed Dial Phonebook
Speed Dial/Alpha/Group Key

described
speed dialing

described

Speed Dial Phonebook
standard resolution
standby mode
Start Key

described
stations

see also

Stop Key

described
store for resending

described
super fine resolution
supplies

see also

system features

listed

3-2–3-3

requirements
system menu

system password

4-2

4-7

4-1

4-5

4-9

4-12

4-8

3-13

2-2

4-10

4-18

4-18
3-8
3-2, 3-16

4-12

3-1, 3-14

3-8

relay stations, remote stations

3-8
3-17

4-12

accessories

3-2–3-3

2-1

4-5

T

time

setting

4-2

4-18

INDEX-6 WorkCentre Pro 665/685/765/785

Tone Dial Key

described

tone dial mode

see also

tones

3-13

top cover

open button, described

transmission features

see

transmitting

see also

transmission types, described

tray

described

troubleshooting

document jams
paper jams

types of communications

3-11

4-7

dial mode

transmitting

dialing, transmission features

3-4

5-1–5-11

5-8

5-1–5-7

3-4

3-16–3-18

3-16–3-18

WorkCentre Pro 665/685/765/785 INDEX-7