publication are trademarks of Xerox Corporation and Xerox Limited.
Products and trademarks of other companies are also acknowledged.
Copyright protection claimed includes all forms and matters of
copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed
on the screen such as icons, screen display looks, etc.
Changes are periodically made to the document. Revisions, changes,
any technical inaccuracies, and typographical errors will be corrected
in any subsequent editions
Data Coupler Information.........................................................A-11
Canadian Certification.................. ...................................................A-13
* Not available in all markets.
WorkCentre Pro 665/685/765/785iii
ivWorkCentre Pro 665/685/765/785
1Introduction
Thank you for purchasing the Xerox Workcentre Pro. The
WorkCentre is designed for ease of use, but to use your machine to
its fullest potential, take some time to read the User Documentation.
You will be ready to send and receive faxes and make copies with
your machine as soon as you have read chapters 1 through 4. You
can then refer to topics in the remaining documentation as needed.
Finding Information in the User’s Guide
The User’s Guide contains the following sections:
Table of Contents
Use the Table of Contents to find topics easily.
Introduction - Chapter 1
Introduction
Describes the information in this User’s Guide and System
Administrator’s Guide.
Machine Requirements - Chapter 2
Describes the system and space requirements.
Machine Overview - Chapter 3
Describes the system and hardware features of the machine and
provides an overview of how the machine operates. Each key on the
Control Panel is described.
Getting Started - Chapter 4
Includes the procedures for setting up the basic machine information
such as date, time, language, machine ID, send header and receive
footer. Simple instructions to send, receive, print, and copy are also
provided.
WorkCentre Pro 665/685/765/7851-1
Introduction
Basic Troubleshooting - Chapter 5
Guides the user through problem solving, and recommended
corrective actions.
Environment Specifications - A
Provides the safety, data coupler, and Canadian certification
information.
Index
Refer to the Index to locate specific information.
Information provided by the System Administrator’s Guide (SAG)
In addition, the System Administrator’s Guide contains the following
sections:
Table of Contents
Use the Table of Contents to find topics easily.
Introduction - Chapter 1
Describes the information in this User’s Guide and System
Administrator’s Guide.
Programming the Machine - Chapter 2
Describes Menu Mode operation and the steps requi red to enter
information when programming the machine. Instructions for storing
frequently dialed numbers are also provided.
Receiving Documents - Chapter 3
Describes the Receive functions and instructs how to perform each
function.
Dialing Methods - Chapter 4
Describes the Dialing methods and instructs how to use each
method.
Transmitting Document s - Chapter 5
Describes the Transmit functions and instructs how to perform each
function.
Cancelling Jobs - Chapter 6
Provides the instructions for cancelling the various types of jobs.
1-2WorkCentre Pro 665/685/765/785
Introduction
Polling - Chapter 7
Describes the Polling functions and instructs how to perform each
function.
Mailbox Communications - Chapter 8
Describes both the Xerox Mailbox system and the standard ITU-T
Mailbox system and instructs how to use the mailbox functions for
each system.
Reports - Chapter 9
Describes the reports and lists and instructs how to setup or print
each report.
Copying Documents - Chapter 10
Describes the Copy functions and instructs how to perform each
function.
Scan Functionality - Chapter 11
Describes the TWAIN settings.
PCL Printing Functionality - Chapter 12
This option will be made available soon.
Network Functionality - Chapter 13
This option will be made available soon.
Internet FAX Functionality - Chapter 14
This option will be made available soon.
Control Centre and Web Control Centre - Chapter 15
Describes how to use Control Centre and Web Control Centre
software to set up the WorkCentre
Problem Solving - Chapter 16
Guides the user through problem solving and provides a list of error
codes, messages, and recommended corrective actions.
Ordering Supplies - Appendix A
Provides contact addresses and telephone numbers for ordering
consumable supplies.
WorkCentre Pro 665/685/765/7851-3
Introduction
Maintaining the Product - Appendix B
Provides procedures to clean and maintain the machine. Includes
detailed procedures for replacing the consumables.
Product Data Sheet - Appendix C
Environmental Specifications - Appendix D
Provides the safety, data coupler, and Canadian certification
information.
Index
Refer to the Index to locate specific information.
1-4WorkCentre Pro 665/685/765/785
Document Conventions
A document convention is simply a way of presenting information.
This section explains the conventions used in the Workcentre Pro
User’s Guide.
Many procedures require you to press a key to perform a function;
these keys appear in bo ldface type.
For example:
When you use the Menu Mode, you may have to press a series of
keys before arriving at the desired menu. The resulting screen
message for each step appears next to the series of keys pressed.
For example:
appear as follows:
To enable the send header:
1. Press:
Menu
Introduction
Press
The procedure to enable the Send Header would
Start
to send a fax.
Send header
1. Inside
2. Outside
3. Off
2. Select where you want the fax header to be printed:
To print the header in the document area, press .
To print the header above the document area, press .
To not print a header, press .
3. The menu selection screen redisplays. Press
the Standby Mode.
WorkCentre Pro 665/685/765/7851-5
Stop
to return to
Introduction
Notes, Cautions, and Warnings
This manual uses notes, cautions, and warnings to emphasize
information the reader needs. Notes contain information that
supplements the text. Notes are emphasized with italics. The
following is an example of a note:
Note:Notes are provided as additional information.
The following are examples of a caution and a warning:
CAUTION
Do not touch the green drum surface. Touching the
drum could reduce the print quality.
WARNING
Do not touch the heater unit inside the machine.
The heater unit is hot while the machine is
operating.
1-6WorkCentre Pro 665/685/765/785
2Machine Requirements
This chapter provides information on the system requirements and
the space requirements.
System Requirements
When choosing an installation location, follow these guidelines:
•Avoid dusty locations, extreme heat, humidity, direct sunlight, or
areas subject to heavy vibration.
•Avoid areas where interference from other electrical devices may
be present.
•Avoid using an AC outlet that shares the same circuit as an
electrical device, which may create interference.
•Locate the machine within reach of a telephone outlet. Use a
dedicated single line telephone connection.
Machine Requirements
•Place the machine on a level surface. An uneven surface can
cause performance problems such as poor copy quality and
paper jams.
WorkCentre Pro 665/685/765/7852-1
Machine Requirements
Space Requirements
Adequate space is required for ventilation, ease of operation,
maintenance, and replacement of consumables. Provide the
minimum space as shown in the following figure.
This chapter provides an overview of the WorkCentre’s hardware
features and operation. The Control Panel is discussed and each key
is defined.
System Overview
The WorkCentre allows the user to send, receive, copy, and print
documents. The ControlCentre software allows you to program the
Fax settings on a PC and write the settings to the WorkCentre.
When you switch on the power and the system has warmed up, the
machine is in the standby, or idle mode and is ready to use. When an
action completes successfully, the machine returns to the Standby
Mode and displays the following information:
Through the Menu mode, you can configure the standard machine
settings or customize your machine. Refer to Chapter 4 “Getting
Started” for basic programming instructions and procedures for
setting the standard machine settings.
For optimum performance, the machine should be left on 24 hours a
day. While the machine is powered on, the internal batteries are
charged.
The primary battery retains the programmed data for up to 5 years if
the machine loses power. Document data stored in a machine with
standard memory is retained for up to 72 hours during a power failure
or power off, where the image battery is fully charged for more than 8
hours prior to power off.
WorkCentre Pro 665/685/765/7853-1
Machine Overview
System Features
FeatureDescription
Copying on Plain PaperPlain paper is used for printer output thereby allowing the use
The following table describes many of the WorkCentre features.
Refer to the Table of Contents or Index to locate detailed information.
of standard forms, labels, etc.
Dual Line Simultaneous
Communications*
Alpha Dialing
(418 numbers)
One Touch Dialing
(68 Keys)
Speed Dialing
(300 Numbers)
Direct Access Function Keys
(14 Keys)
Multi Access Communications Utilizing the built-in memory, as many as 100 operations can
High ResolutionWith a maximum resolution of 406 dots/inch x 391 dots/inch
Enriched System FunctionsVarious types of communications are available through
This machine enables the operation of two real time
communication jobs at one time.
Dial the desired location by searching for the name in the
Speed Dial, One Touch, and Group phonebooks.
With one key stroke, the number of the assigned location(s)
is dialed and the document is sent.
In addition to the 68 One Touch keys, 300 3-digit speed dial
numbers can be assigned to frequently called locations.
Fourteen of the most frequently used functions are assigned
to keys located on the Access Panel.
be programmed for maximum equipment utilization and
efficiency. For example, you can store a document to
memory while the machine is receiving a document.
(16 dots/mm x 15.4 lines/mm) and 256 levels of halftone
expression, precision drawings, small-size characters, or
photographs are copied, sent, and received clearly.
enriched system functions such as Relay, Group, and
Mailbox Communications.
Mailbox SystemsFeatures ITU-T industry standards mailbox communications.
Group Communications
(50 groups)
* Not available on all models.
This feature allows the transmission of a document to as
many as 368 different remote locations with one operation
sequence.
3-2WorkCentre Pro 665/685/765/785
Machine Overview
FeatureDescription
Manual GroupThis feature allows the user to send a document to multiple
remote machines by simply pressing the Manual Group key
and entering the telephone numbers.
BatchingThis feature automatically performs transmissions of multiple
documents going to the same phone number. Documents
sent to the sa me loc ation are transm itted with one ph one cal l,
thus saving time and call connecting costs.
Refuse Junk mailWith this feature selected, your WorkCentre only receives
from those remote units with phone numbers assigned to
your Speed Dial or One Touch phonebooks.
Receive to MemoryAutomatically stores up to 100 received documents to
available memory if the paper runs out or if a paper jam
occurs.
Collated FaxWith this feature selected, incoming docume nts are received
to memory and then printed “last page first”.
This feature stacks the document with page 1 on top.
Super Power-Saver ModeThis feature turns off areas of the machine, which have a
high power consumption.
Printer Power Saver ModeThis feature turns off the printer fuser unit to reduce the
power consumption.
Optional AccessoriesThe WorkCentre can be optioned with up to two additional
paper trays, a bypass tray, a handset*, PCL Printing Card
and Network card.
ControlCentre
PC PrintingWith the Windows Printer Driver installed on your PC and
DocuLAN FaxUsing the optional DocuLAN Fax kit, the Workcentre may be
Additional In-box SoftwarePlease refer to the individual software packages for
ControlCentre is software package that can be loaded on a
PC. The ControlCentre s oftware al lows y ou to pro gram m ost
of the machine settings using the PC, then write the settings
to the WorkCentre.
the parallel print cable attached to the parallel port, the
WorkCentre can be used to print from the PC. Network
printing is supported by installing an optional Network card.
used on a Local Area Network.
information regarding installation and usage.
WorkCentre Pro 665/685/765/7853-3
Machine Overview
Hardware Features
FeatureDescription
Document Output Tray Collects the document pages following a
Control PanelContains the keys to program system features or
Document GuidesGuides the document pages into the scanner.
transmission or copy operation. Contains an
extension to support larger documents.
operate the machine.
Transmission Cover Open
Button
Document TraySupports the documents to be copied or transmitted.
Handset Connector*Provides a jack for connecting the optional handset.
Telephone Connector Provides a standard modular jack for connecting a
Line Connector
(Lines 1 & 2**)
Right Side CoverAllows access for clearing paper jams.
Top Cover Open LeverReleases the Top Cover for accessing consumables
Paper TraySupplies t he cut sheet paper to the WorkCentre. A
Copy Output TrayCollects printed documents.
Power SwitchSwitches the WorkCentre power On/Off.
Power CordSupplies power to the machine.
Bi-directional Parallel
Connector (IEEE 1284
compliant)
Releases the Transmission Cover to clear a
document jam.
telephone.
A standard modular jack for connecting the phone
line to line 1 or line 2 for fax communications.
or clearing a paper jam.
paper size sensor is located in the paper tray
assembly to automatically detect and use the proper
paper size when in the receive mod e.
Connects the WorkCentre to a PC.
* Not available in all markets.
** Not available on some models.
3-4WorkCentre Pro 665/685/765/785
Workcentre Hardware Features
Machine Overview
Document Guides
Document
Output Tray
Printed Output
Tray
Control
Panel
Paper Tray
001
Transmission Cover
Open Button
Top Cover
Open Lever
Document
Tray
*
Bi-directional
Parallel Connector
**
**
Right Side Cover
Power Cord
Connector
056
* Not available in all markets.
** Not available on some models.
WorkCentre Pro 665/685/765/7853-5
Machine Overview
Control Panel
059
060-1
060-2
3-6WorkCentre Pro 665/685/765/785
Machine Overview
Control Panel Components and Function Keys
The Control Panel is used to program the features and to initiate
communications. The following figures and tables illustrate the
Control Panel and describe each compon ent.
ItemDescriptionFunction
1DisplayDisplays the machine status and messages. The display provides
information about the current operation mode. The machine has the
following operating modes: Standby Mode, Communication Mode,
Menu Mode, Copy Mode, PC Printing Mode, (see “Operation
Modes” later in this Chapter).
2PC LEDIlluminates when a PC communication is in progress.
3Line 1 LEDIlluminates when a fax communication is in progress on line 1.
4Line 2 LEDIlluminates when a fax communication is in progress on line 2.
5The
6Deletes the character at the position of the cursor.
7Used to
8
9
10
Menu
Delete or *
Exit or *
Menu
key is used to access menu items listed in the menu
map which are not available from the direct access keys. The
Menu key is also used as a navigation key for scrolling up a
menu list.
* Used on International machines.
Exit
a menu list.
Left
or Back navigation key used for going back to a previous
menu list. Also used for positioning the cursor for character
delete or insert when you enter names.
Down
navigation key used for scrolling down a menu list.
Right
navigation key used fo r going to the next l evel o f menu s of
the highlighted item. Also used when you enter names for
positioning the cursor for character delete or insert.
WorkCentre Pro 665/685/765/7853-7
Machine Overview
ItemDescriptionFunction
11Used to se lect the displaye d menu item, to s tart
Enter
a communication, or to accept name and
number entries.
12Sets the in sert mode allowing a ch arac ter to b e
Insert
*
inserted at the position of the cursor instead of
overwriting the character in the current position.
*Used on International machines.
13Alarm LEDIlluminates when an error occurs, or when the
machine is out of paper, toner or drum.
14Numeric
Keypad
Used for numeric, alphabetical or special
character input for direct dialing, directory
dialing, and menu item input.
15During on-hook or off-hook dialing, this key is
Redial
used to redial the last number dialed. Pressing
Redial/Pause displays the jobs waiting to be
Pause
redialed. Pressing the
immediate redial.
Enter
key forces an
When entering a telephone number, pressing
this key enters a p ause in the telephone nu mber
sequence.
16Used to access programmed Speed Dial,
Phonebook
Alpha, and/or Groups. Pressing this key initially
displays the phonebook menu.
17Starts a job that is ready for transmitting,
Start
18Stops a Direct Send job and ejects the
Stop
scanning, or copying.
document from the scanner. Also used to clear
an error message displayed on the display.
3-8WorkCentre Pro 665/685/765/785
Machine Overview
ItemDescriptionFunction
19
Manual
Dial
Used for interactive dialing. Digits are dialed as
the key is pressed. The line monitor
automatically turns on.
20Used to copy documents.
Copy
21Used to create a one time group of phone
Manual
Group
numbers, for Group Sending or Polling. Speed
dial and one touch numbers can be used.
22Used to set the copy reduction. The following
Reduce Copies
settings are available:
100%, Auto Fit, 86%, 75%, 50%
23Used to set the resolution for copying,
Resolution
scanning, or faxing. The following settings are
available: Standard (no LED lit, fax only), Fine,
Superfine, Photo Fine and Photo Superfine.
24Sets the contrast of the printout to Normal (no
Contrast
LED lit), Lighten, or Darken. This is a scanner
setting affecting send and copy.
25Deletes pending and active jobs. You must
Cancel
Job
select the appropriate job type to display the
desired job for cancellation. Once the job is
displayed, pressing Cancel Job again displays
the Cancel Job Confirmation screen.
When used in conjunction with the Job Status
key, active jobs can be canceled quickly by
pressing this key then confirming the
cancellation.
26This feature turns power off to minimize power
Power Save
*
consumption, if th e m ac hin e ha s n ot b een us ed
for a period of time.
* Used on International machines.
WorkCentre Pro 665/685/765/7853-9
Machine Overview
ItemDescriptionFunction
27Displays the active job if a communication is in
Job Status
*
progress. I f there are no communications in
progress, a summary of the Pending Jobs is
displayed.
*Used on International machines.
28One Touch
Keys
Used to select phone numbers that have been
stored in memory.
29Flip DoorOpening the flip door to the right enables to use
the control panel as a keyboard to program the
machine ID, ID na mes for the p honebook, Email
addresses for Internet FAX
30Used to select one t ouch nu mbers f orm 35 to 68
Shift
†
, etc.
and for case character changes on the letter
keyboard.
31Used to program the Email addresses when
Email
†
programming the phonebook. Pressing this key
32Alphabetic
Keypad
at transmission, the Email address can be
entered for Internet FAX
Used to enter alphabetic characters while
programming the phonebooks, etc. More
†
transmission.
information can be f ound in the Ch apter 2 of t he
System Administrator’s Guide on your
CD-ROM.
33Used to enter alphabetic characters while
Int’l or
programming the phonebooks, etc. More
information can be f ound in the Ch apter 2 of t he
System Administrator’s Guide on your
CD-ROM.
†
Available as an optional upgrade.
3-10WorkCentre Pro 665/685/765/785
Machine Overview
Direct Access Function Keys
The following table lists the Workcentre’s Direct Access Function Keys
which are located in the left of the Control Panel. The Direct Access
Function Keys automate 14 of the most frequently used WorkCentre
features.
Direct Access Function Keys
060-3
Refer to the Table of Contents to locate specific function information.
DescriptionFunction
Activity
Phonebook
Confirm.
Tone
Dial
Prints a list of Transmission Communications, Receive
Communications, or both.
Prints a lis t of telephone/facsimile numbers st ored in
memory. Available reports include Alphabet, Speed Dialing,
One Touch, and Group Dialing numbers.
Sets the Confirmatio n report o ptions for t he curre nt job b eing
Faxed, Polled, or Broadcast.
Option to temporarily switch from pulse to tone dial (DTMF).
WorkCentre Pro 665/685/765/7853-11
Machine Overview
DescriptionFunction
Charge
Code
Allows entry of a Charge Code at the time of dial ing or during
phonebook programming. Digits entered after this selection
are concealed.
Chain
Dial
Delay
Start
Line
Select
Cover
Sheet
Direct
Send
Priority
Allows entries of manual, One Touch, and Speed Dial
numbers to be chained together for sequential dialing
operations.
Allows a job to begin at a later time (up to one month).
Allows you to select Line 1 or Line 2 for a communication.
Enables or disables the cover sheet option if the main menu
cover sheet option is On. If O n is sel ected, the To: and From:
input is required.
Transmits the document directly from the scanner instead of
scanning it into memory first.
Used to send the current job prior to any jobs reserved in
memory.
Resend
has not been deleted.
Displays the menu to set up or modify the ITU-T mailbox
Used to resend a job that exceeded the redialing count and
Mailbox
functions for communication to any compatible machine
using ITU-T standards for mailboxing.
Prints out a menu listing with the menu address numbers.
Menu Map
3-12WorkCentre Pro 665/685/765/785
Machine Overview
Tones
The WorkCentre generates tones to indicate the operational status of
the machine.
•Single short tone — A confirmation tone. A short tone sounds
when a key is pressed or when an action completes successfully.
•Extended tone — Signifies an unsuccessful operation. An
extended tone (two to five seconds) occurs when a transaction
does not complete normally. The user must perform an action to
continue a process. Refer to the display messages in the System
Administrator’s Guide.
WorkCentre Pro 665/685/765/7853-13
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