LG 49XF2B, 49XS2B, 55XF2B, 55XS2B User Guide

OWNER’S MANUAL

LG Digital Signage

(MONITOR SIGNAGE)

Please read this manual carefully before operating your set and retain it for future reference.

49XF2B 49XS2B 55XF2B 55XS2B

www.lg.com

ENGLISH

TABLE OF CONTENTS

3 IMPORTANT PRECAUTIONS

3 Electrical Power Related Precautions

4 Precautions in installing the Product

4 Precautions in Moving the Product

5 Precautions in Using/Cleaning the

Product

5 On Disposal (Only, Hg lamp used LCD

Monitor)

6 LICENSES

7 ASSEMBLY AND PREPARATION

7 Optional Accessories

8 Parts and Buttons

9 Portrait Layout

10 Attaching and removing the LG Logo

Bracket

11 Installing on a Wall

13 REMOTE CONTROL

15 MAKING CONNECTIONS

15 Connecting to a PC

15 External Device Connection

16 Daisy Chain Monitors

17 Using the Input List

17 ENTERTAINMENT

17 Using My Media

17 - Connecting USB Storage Devices 19 - Files Supported by My Media

22 - Viewing Videos 23 - Viewing Photos 23 - Listening to Music 23 - Settings

24 SuperSign Contents

24 Information

24 File Manager

25 PICTURE ID Settings

26 USER SETTINGS

26 Main Menu Settings

26 - Quick Settings 27 - Picture Settings 31 - Sound Settings 32 - Network Settings 34 - General Settings

36 TROUBLESHOOTING

39 PRODUCT SPECIFICATIONS

43 IR CODES

45 TO CONTROL MULTIPLE

PRODUCTS

45 Connecting the Cable

45 RS-232C Configurations

45 Communication Parameter

46 Command Reference List

48 Transmission/Reception Protocol

Important Precautions

Please read these safety precautions carefully before using the product.

WARNING

Failure to follow those warnings may result in death, serious injury or damage to the product or other property.

Electrical Power Related Precautions

WARNING

• Use only the power cord supplied with the unit or another

manufacturer's authorized cord.

► Failure to do so may result in fire or electrical shock or damage to

the product.

• Use only a properly grounded plug and receptacle.

► If you do not you may be electrocuted or injured. Or the product

might be damaged.

• Do not use a damaged or loose plug.

► This may cause electrical shock or fire.

• Operate the display only from a power source (i.e. voltage)

indicated in the product specification.

► Otherwise the product can be damaged, fire can occur or you may be

electrocuted. If you are not sure what type of power supply you have, consult a certified electrician.

• In the presence of thunder and lightning, never touch the power

cord and signal cable because it can be very dangerous.

► It can cause electric shock.

• Do not connect several extension cords, electrical appliances

or electrical heaters to a single outlet. Use a power strip with a grounding terminal designed for exclusive use with the computer.

► A fire can break out due to overheating

• Do not touch the power plug with wet hands. Additionally, if

the cord pin is wet or covered with dust, dry the power plug completely or wipe dust off before plugging in the cord.

► You may be electrocuted due to excess moisture.

• If you don’t intend to use the product for a long time, unplug the

power cable from the product.

► Covering dust can cause a fire, or insulation deterioration can cause

electric leakage, electric shock or fire.

• Insert the power plug firmly so it cannot come loose.

► A loose connection can cause fire.

• Hold the plug when pulling out the power cable. Do not pull the

plug out by the wire. Do not bend the power cord with excessive force or put heavy objects on the power cord.

► The power line can be damaged, which may cause electric shock

or fire.

• Do not insert metal or other conduc tive materials into the product

openings. Additionally, do not touch the power cable right after plugging into the wall input terminal.

► You may be electrocuted.

• The appliance coupler is used as the disconnect device.

• Please make sure the device is installed near the wall outlet to

which it is connected and that the outlet is easily accessible.

• Do not unplug the power cord while the product is in use.

► Electrical shock can damage the product

• As long as this unit is connected to the AC wall outlet, it is not

disconnected from the AC power source even if the unit is turned off.

ENGLISH

Precautions in installing the Product

ENGLISH

WARNING

• Keep away from heat sources like heaters or open flames.

► Electrical shock, fire, malfunction or deformation may occur.

• Keep the packing anti-moisture material or vinyl packing out of

the reach of children.

► Anti-moisture material is harmful if swallowed. If swallowed by

mistake, force the patient to vomit and visit the nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.

• Do not put heavy objects on the product on sit upon it.

► If the product collapses or is dropped, you may be injured. Children

must pay particular attention.

• Do not leave the power or signal cable where someone can trip

over it.

► The passerby can falter, which can cause electrical shock, fire, product

breakdown, or injury.

• Install the product in a neat and dry place. Do not use near water.

► Dust or moisture can cause electrical shock, fire, or product damage.

• Do not add accessories that have not been designed for this

display.

• If you smell smoke or other odors or hear a strange sound from the

product unplug the power cord and contact LG Customer Service.

► If you continue to use without taking proper measures, electrical

shock or fire can occur.

• If you dropped the product or the case is broken, turn off the

product and unplug the power cord.

► If you continue to use without taking proper measures, electrical

shock or fire can occur. Contact LG Customer Service.

• Do not drop an object on or apply impact to the product. Do not

throw any toys or objects at the product.

► It can cause injury to humans, problems to the product and damage

the display.

• Keep out of reach of children and do not place toys near the

product.

• Make sure the product ventilation hole is not blocked. Install the

product more than 10 cm (3.93 inches) from the wall.

► If you install the product too close to the wall, it may be deformed or

fire can break out due to internal heat build-up.

• Do not cover the product with cloth or other material (e.g., plastic)

while plugged in.

► The product can be deformed or fire can break out due to internal

overheating.

• Place the product on a flat and stable surface that is large enough

to support the product.

► If the product is dropped, you may be injured or the product may

be broken.

• Install the product where no electromagnetic interference occurs.

• Keep the product away from direct sunlight.

► The product can be damaged.

• Do not place the product on the floor.

► Small children and others may trip over it.

• Do not install this product on a wall if it could be exposed to oil

or oil mist.

► This may damage the product and cause it to fall.

• For displays with glossy bezels the user should consider the

placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.

Precautions in Moving the Product

WARNING

• Make sure to turn off the product.

► You may be electrocuted or the product can be damaged.

• Make sure to remove all cables before moving the product.

► You may be electrocuted or the product can be damaged.

• When lifting or moving the product, do not hold it upside down

while holding only the stand.

► This may cause the product to fall resulting in damage or injury.

• Do not shock the product when moving it.

► You may be electrocuted or the product can be damaged.

• Make sure the panel faces forward and hold it with both hands

to move.

► If you drop the product, the damaged product can cause electric

shock or fire.

• Do not place the product face down.

► This may damage the TFT-LCD screen.

Precautions in Using/Cleaning the Product

WARNING

• Do not attempt to disassemble, repair or modify the product

yourself.

► Fire or electric shock can occur. ► Contact LG Customer Service for repair.

• When cleaning the product, unplug the power cord and scrub

gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not use chemicals such as benzene, paint thinners, or alcohol.)

• Keep the product away from water.

► Fire or electric shock accident can occur.

• Avoid high temperatures and humidity.

• Do not put or store flammable substances near the product.

► There is a danger of explosion or fire.

• Keep the product clean at all times.

• Take a comfortable and natural position when working with the

product.

• Take a regular break when working with the product for a long

time.

• Do not press on the panel with a hand or sharp object such as nail,

pencil or pen, or make a scratch on it.

• Keep proper distance from the product and rest from time-to-time.

► Your vision may be impaired if you look at the product too closely

or for too long.

• Set the appropriate resolution by referring to the User’s Guide.

• Keep small accessories out of the reach of children.

• Displaying a still image for long time on the monitor may leave

persistent image or stain on the monitor screen. To avoid this problem, use a screen saver and power off when this product is not used. Persistent image or screen burn caused by long time usage are not covered by the warranty on this product.

• Do not use products using high voltage around the Monitor. (e.g.,

a bug zapper.)

► Monitor may have malfunction as its electrical shock.

• Spray water onto a soft cloth 2 to 4 times, and use it to clean the

front frame; wipe in one direction only. Too much moisture may cause staining.

On Disposal (Only, Hg lamp used LCD Monitor)

• The fluorescent lamp used in this product contains a small amount

of mercury.

• Do not dispose of this product with general household waste.

• Disposal of this product must be carried out in accordance to the

regulations of your local authority.

ENGLISH

LICENSES

Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

This DivX Certified device has passed rigorous testing to ensure it plays DivX video. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu.

DivX Certified to play DivX video up to HD 1080p, including premium content.

DivX , DivX Certified and associated logos are trademarks of DivX, LLC and are used under license.

Covered by DivX Patents 7,295,673; 7,515,710; RE45,052; and others available at [www.divx.com/patents]

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

NOTE

• The warranty will not cover any damage caused by using the product in an excessively dusty environment.

CAUTION

• Always use genuine components to ensure safety and product performance.

• The product warranty will not cover damage or injury caused by the use of unauthorized components.

NOTE

• The accessories provided with your product may vary depending on the model or region.

• Product specifications or contents in this manual may be changed without prior notice due to upgrade of

product functions.

• SuperSign Software and Manual

- Downloading from the LG Electronics website.

- Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model.

Optional Accessories

Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories.

ENGLISH

AN-WF500

Wi-Fi Dongle kit

(It may not be supported depending on the model.)

NOTE

• Optional accessories are available for some models. If necessary, please purchase them separately.

Parts and Buttons

ENGLISH

55XF2B

55XS2B

49XS2B

(Illuminance sensor /

IR Receiver)

(Power Indicator)

49XF2B

(Illuminance sensor /

IR Receiver)

(Power Indicator)

Screen Buttons

(Illuminance sensor / IR Receiver)

(Power Indicator)

• 1 Illuminance sensor: Adjusts the screen brightness by measuring the amount of light.

IR Receiver: This is where the unit receives signals from the remote control.

• 2 Power Indicator: This Indicator lights up red when the display operates normally (on mode). If the display

is in sleep mode (in Power Saving mode), this indicator changes color to amber.

• 3: Adjusts up and down.

• 4: Moves left and right.

• 5: Displays the current signal and mode.

• 6: Accesses the main menus, or saves your input and exits the menus.

• 7:Change the input signal.

• 8: Turns the power on or off.

NOTE

• You can set the status of the power indicator in Installation -> Signage Setup.

• You can adjust the volume by using the remote control.

Portrait Layout

When installing in a portrait layout, rotate the monitor clockwise 90 degrees (when facing the screen).

ENGLISH

Attaching and removing the LG Logo Bracket

ENGLISH

(Only for **XS2B model)

Removing the LG Logo Attaching the LG Logo on the right side

1 Lay a clean cloth on the floor, and then put the

monitor on it with the screen face down. Using a screwdriver, remove the screw that secures the LG Logo Bracket to the bottom rear of the monitor.

LG Logo Bracket

After removing the screw, remove the LG Logo. When re-attaching the LG Logo, repeat the process in reverse order.

1 Lay a clean cloth on the floor, and then put the

monitor on it with the screen face down. Using a screwdriver, remove the screw that secures the LG Logo Bracket to the bottom rear of the monitor.

After removing the screw, remove the LG Logo. Align with the hole on the left side to attach the LG Logo Bracket with a screw.

Installing on a Wall

(Only for **XS2B model)

For proper ventilation, allow a clearance of 100 mm (3.93 inches) on each side and from the wall. Detailed installation instructions are available from your dealer, see the optional Tilt Wall Mounting Bracket Installation and Setup Guide.

100 mm

(3.93 inches)

100 mm

To install your monitor on a wall, attach a wall mounting bracket (optional part) to the back of the monitor.

Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

1 Use only screws and wall mounting brackets

that conform to VESA standards.

2 Screws which are longer than standard length

may damage the inside of the monitor.

3 A non-VESA standard screw may damage

the product and cause the monitor to fall. LG Electronics is not liable for any accidents related to the use of non-standard screws.

4 Please use VESA standard as below.

• 785 mm (30.9 inches) and above

* Fixing screws: Diameter 8.0 mm (0.31 inches)

x Pitch 1.25 mm (0.04 inches) x Length 12 mm (0.47 inches) (55XS2B)

* Fixing screws: Diameter 6.0 mm (0.23 inches)

x Pitch 1.0 mm (0.03 inches) x Length 12 mm (0.47 inches) (49XS2B)

ENGLISH

785 mm

(30.9 inches)

CAUTION

• Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock.

• If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall

mount and contact your local dealer or qualified personnel to assist with the installation.

• Do not over tighten the screws as this may damage the monitor and void your warranty.

• Use only screws and wall mounting brackets that meet the VESA standard. Any damage or injuries caused by

misuse or use of improper accessories are not covered by the warranty.

NOTE

• The wall mount kit includes the installation guide and all necessary parts.

• The wall mounting bracket is optional. You can obtain additional accessories from your local dealer.

• The length of screws required may differ depending on the wall mount. Be sure to use the correct length.

• For more information, please refer to the guide provided with the wall mount.

Securing the monitor to a wall (optional)

ENGLISH

(Only for **XS2B model)

1 Insert and tighten the eyebolts, or brackets and

bolts on the back of the monitor.

- If there are already bolts inserted in the

eyebolts’ position, remove the other bolts first.

2 Mount the wall brackets with the bolts to the

wall. Match the location of the wall bracket and the eyebolts on the rear of the monitor.

3 Connect the eyebolts and wall brackets tightly

with a sturdy cord. Make sure the securing cord is horizontal with the flat surface.

WARNING

• If the monitor is not positioned in a sufficiently stable location, there is a danger that it will fall. Many injuries,

particularly to children, can be avoided by taking simple precautions such as:

» Using cabinets or stands recommended by the manufacturer. » Only using furniture that can safely support the monitor. » Ensuring the monitor is not overhanging the edge of the supporting furniture. » Not placing the monitor on tall furniture (for example, cupboards or bookcases) without anchoring both

the furniture and the monitor to a suitable support.

» Not placing cloth or other materials between the monitor and supporting furniture. » Educating children about the dangers of climbing on furniture to reach the monitor or its controls.

CAUTION

• Make sure that children do not climb on or hang from the monitor.

NOTE

• Use a platform or cabinet that is large and strong enough to support the monitor securely.

• Brackets, bolts, and cords are sold separately. You can obtain additional accessories from your local retail

store.

• The illustration shows a general example of installation and may look different from the actual product.

REMOTE CONTROL

The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly.

To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the compartment, and close the battery cover.

To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual accessories.

CAUTION

• Do not mix old and new batteries, as this may

damage the remote control.

• Be sure to point the remote control toward the

remote control sensor on the monitor.

(POWER) Turns the monitor on or off.

Turns the monitor on.

Turns the monitor off.

Reduces power consumption by adjusting peak screen

brightness.

Selects the input mode.

This model does not support this.

ENGLISH

Toggles between numerical and alphabet ical.

(Depending upon the model, this feature may not be supported.)

Number and Alphabet buttons

Enters numerical or alphabetical characters depending upon the setting. (Depending upon the model, this feature may not be supported.)

Deletes the entered numerical or alphabetical character.

(Depending upon the model, this feature may not be supported.)

Volume Up/Down Button Adjusts the volume.

Selects the Aspect Ratio mode.

Automatically adjusts picture position and minimizes image

instability (available for RGB input only). (Depending upon the model, this feature may not be supported.)

Mutes all sounds.

Adjusts the brightness of the display. PAGE function is not

supported in the this model. (Depending upon the model, this feature may not be supported.)

ENGLISH

Selects the Picture Mode.

Activates the Launcher.

This model does not support this.

Accesses the main menus or saves your input and exit menus.

SuperSign menu key (Depending upon the model, this feature

may not be supported.)

Navigation Buttons Scrolls through menus or options.

Selects menus or options and confirms your input.

Allows you to move back one step in the user interaction function.

Quit all OSD tasks and applications.

Allows you to control various multimedia devices to enjoy

multimedia simply by using the remote control through the SimpLink menu. (Depending upon the model, this feature

may not be supported.)

TILE Selects the TILE Mode.

When the Picture ID number matches the Set ID

number, you can control whichever monitor you want in multi-display format.

USB Menu Control Buttons Controls media playback.

MAKING CONNECTIONS

You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect.

For more information about external device connections, see the user manual provided with each device.

Connecting to a PC

Some of the cables are not provided.

This monitor supports the Plug & Play* feature.

* Plug & Play: a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up.

External Device Connection

Connect a HD receiver, DVD, or VCR player to the monitor and select an appropriate input mode.

Some of the cables are not provided. For the best picture and sound quality, connecting external devices to your monitor using HDMI cables is recommended.

NOTE

• For the best image quality, using the monitor with HDMI connection is recommended.

• To comply with the standard specifications of the product, use a shielded interface cable with a ferrite core,

such as a DVI-D cable.

• If you turn the monitor on when the set is cold, the screen may flicker. This is normal.

• Sometimes red, green, or blue spots may appear on the screen. This is normal.

• Use a High Speed HDMI /TM cable.

• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may

not display or a connection error may occur.

• Recommended HDMI Cable Types

- High-Speed HDMI /TM Cable

- High-Speed HDMI /TM Cable with Ethernet

• If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to

manually change the default audio output to HDMI.

• If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode.

• You may experience compatibility issues if you use HDMI-PC mode.

• Make sure the power cable is disconnected.

• If you connect a gaming device to the monitor, use the cable provided with the gaming device.

• It is recommended to use the speakers that are provided as optional accessories.

• High Speed HDMI /TM cables transmit a HD signal up to 1080p and higher.

ENGLISH

CAUTION

• Connect the signal input cable and tighten it by turning the screws clockwise.

• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on

the screen.

• Avoid displaying static images on the screen for a long period of time to prevent image burn. Use a

screensaver if possible.

• A wireless communication device near your monitor can affect the image.

ENGLISH

Daisy Chain Monitors

To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product.

Monitor 1 Monitor 2 Monitor 3 Monitor 4

NOTE

• If you set the tile mode using DVI-D or HDMI, you will not be able to watch HDCP-encrypted content.

• If the signal cable between the product and your PC is too long, make sure to use the Booster or optical

cable.

• DP Cable - Use a DP cable that is certified to DP 1.1a standard or higher.

Using the Input List

y HDMI1 -> HDMI2 -> DISPLAYPORT -> DVI-D

ENTERTAINMENT

Using My Media

Connecting USB Storage Devices

Connect a USB storage device such as a USB flash memory or an external hard drive to the display and use multimedia features.

CAUTION

• Do not turn off the monitor or remove a USB storage device when the My Media screen is activated. This

could result in loss of files or damage to the USB storage device.

• Back up files you have saved on a USB storage device frequently, as loss or damage to the files may be not

covered by the warranty.

ENGLISH

Tips for using USB storage devices

ENGLISH

• Only a USB storage device can be recognized.

• A USB device does not work effectively when it is connected via a USB hub.

• A USB storage device using an automatic recognition program may not be recognized.

• A USB storage device using its own driver may not be recognized.

• The recognition speed of a USB storage device may depend on each device.

• Please do not turn off the display or unplug the USB storage device when the connected device is working. If

the USB storage device is suddenly disconnected, the stored files or the device itself may be damaged.

• Please do not connect a USB storage device which was modified to work on a PC. The device may cause the

monitor to malfunction or the content to fail to be played. Use only a USB storage device which contains normal music, image, or video files.

• A USB storage device formatted as a utility program not supported by Windows may not be recognized.

• A USB storage device (over 0.5 A) which requires an external power supply must be connected to a power

supply separately. If it is not, the device may not be recognized.

• Please connect the USB storage device using the cable provided by the device manufacturer.

• Some USB storage devices may not be supported or operate smoothly.

• File alignment method of USB storage devices is similar to that of Window XP and filenames can recognize

up to 100 English characters.

• Back up important files regularly as data stored on a USB storage device may be damaged. We will not be

responsible for any data loss.

• If the USB HDD does not have an external power source, the USB device may not be detected. To ensure the

device is detected, connect the external power source.

- Use a power adapter for an external power source. We do not provide a USB cable for an external power source.

• If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to

four partitions or USB storage devices.

• If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected.

• If the USB storage device does not work properly, disconnect and reconnect it.

• Detection speed differs from device to device.

• If the USB storage device is connected in Standby Mode, the specific hard disk will automatically be loaded

when the display is turned on.

• The recommended capacity is 1 TB or less for a USB external hard drive and 32 GB or less for USB memory

stick.

• Any device with more than the recommended capacity may not work properly.

• If a USB external hard drive with an Energy Saving function does not work, try turning the hard drive off and

on again.

• USB storage devices below USB 2.0 are also supported but may not function correctly in the videos.

• A maximum of 999 sub-folders or files can be recognized under one folder.

Files Supported by My Media

Supported External Subtitle Format

• *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer), *.psb (PowerDivX), *.dcs (DLP

Cinema

To use Select Play,

Photos/ Videos/ Music

• Play Selection: plays back selected content.

To set Device Selection,

Photos/ Videos/ Music

• Device Selection: import contents from the selected device.

ENGLISH

+ 42 hidden pages