LG 49LV570H INSTALLATION MANUAL

32LV570H
49LV570H 40LV570H 43LV570H
Lodging Guest Interactive Pro:Centric ® TVs
55LV570H
65LV570H
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
EXPERIENCED INSTALLER
Preliminary
© Copyright 2017 LG Electronics U.S.A., Inc.
EZ-Manager Wizard pages 12 – 19
Custom Master TV Setup pages 33 – 35
Cloning Procedures pages 36 – 39
P/N: 206-4317 (Draft A.2)
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
For Customer Support/Service, please call:
1-888-865-3026
The latest product information and documentation is available online at:
www.lg.com/us/business
MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here:
Model No._________________ Serial No._______________
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER­SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code (U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000
2
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
© Copyright 2017 LG Electronics U.S.A., Inc.
206-4317 Draft A.2
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor­dance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination in order to avoid injury from tip-over.
PORTABLE CART WARNING
13.
Refer all servicing to qualifi ed service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
15. Do not apply pressure on or scratch the TV panel during handling. Do not press against the TV panel with your hand or a sharp object such as a nail, pencil, or pen.
16. Power Cord Caution: Check the TV specifications in the Owner’s
Manual to determine power requirements.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer. Protect the power cord from physical or mechanical abuse, such as twisting, kinking, or pinching or being closed in a door or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.
Do not stick metal objects or any other conductive material
into the power cord. Do not touch the end of the power cord while it is plugged in.
17. Overloading Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in fi re or electric shock.
18. Outdoor Use/Wet Location Warning: To reduce the risk of fi re or electrical shock, do not expose this product to rain, moisture or other liquids.
Do not touch the TV with wet hands. Do not install this product
near fl ammable objects such as gasoline or candles or expose the TV to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects fi lled with liquids, such as vases, cups, etc., on or over the apparatus (e.g., on shelves above the unit).
19. Grounding
(Except for devices that are not grounded) Ensure that you
connect the earth ground wire to prevent possible electric shock (i.e., a TV with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet). If grounding methods are not possible, have a qualifi ed electrician install a separate circuit breaker. Do not try to ground the unit by connecting it to telephone wires, lightning rods, or gas pipes.
20. Disconnect Device
The power plug is the disconnecting device. The power plug
must remain readily accessible.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if the unit is turned off.
(Continued on next page)
206-4317 Draft A.2
3
IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
21. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the
product, follow the precautions below.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power lines or circuits as death or serious injury can occur.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
Ground Clamp
Electric Service
Equipment
Antenna Lead in Wire
Antenna Discharge Unit (NEC Section 810-20)
Grounding Conductor (NEC Section 810-21)
Ground Clamps
Power Service Grounding Electrode System (NEC Art 250, Part H)
22. Cleaning When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other liquids directly on the TV as electric shock may occur. Do not clean with chemicals such as alcohol, thinners or benzene.
23. Transporting Product Make sure the TV is turned off and unplugged and that all
cables have been removed. It may take two or more people to carry larger TVs. Do not press against or put stress on the front panel of the TV.
24. Ventilation Install the TV where there is proper ventilation. Do not install
in a confi ned space such as a bookcase. Do not cover the TV with cloth or other materials (e.g., plastic) while it is plugged in. Do not install in excessively dusty places.
25. If you smell smoke or other odors coming from the TV or
hear strange sounds, unplug the power cord, and contact an authorized service center.
26. Keep the product away from direct sunlight.
27. When mounting a TV on the wall, make sure that none of the
electrical cabling bears any of the weight of the TV. Install in accordance with the manufacturer’s instructions.
28. Do not install this product on a wall if it could be exposed to
oil or oil mist. This may damage the product and cause it to fall.
29. Do not allow an impact shock or any objects to fall into the
product, and do not drop objects onto the screen.
30. Do not touch the ventilation openings, as they may become
hot while the TV is operating. This does not affect the perfor­mance of the product or cause defects in the product.
31. Do not use high voltage electrical equipment near the TV
(e.g., a bug zapper). This may result in product malfunction.
32. Dot Defect
This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fi ne dots on the screen while you are viewing the TV. Those dots are deacti­vated pixels and do not affect the performance and reliability of the TV.
33. Generated Sound
“Cracking”: A cracking noise that occurs while the TV is on or when it is turned off is generated by plastic thermal contraction due to temperature and humidity. This noise is common for products where thermal deformation is required.
Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.
34. If the TV feels cold to the touch, there may be a small “fl icker”
when it is turned on. This is normal; there is nothing wrong with the TV. Some minute dot defects may be visible on the screen, appearing as tiny red, green, or blue spots. However, they have no adverse effect on the TV’s performance. Avoid touching the screen or holding your fi nger(s) against it for long periods of time. Doing so may produce some temporary distortion effects on the screen.
35. Displaying a still image for a prolonged period of time may
cause image burn-in. Avoid displaying a fi xed image on the TV screen for an extended length of time.
4
206-4317 Draft A.2
Table of Contents
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Commercial Mode Overview . . . . . . . . . . . . . . . . . . . . . 6
Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Pass-through Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
FTG Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Determining the TV Operating Mode . . . . . . . . . . . . . . . . 9
Pro:Centric Operation . . . . . . . . . . . . . . . . . . . . . . . . 10
Pro:Centric Interactive Menu Features . . . . . . . . . . . . . . 10
Pro:Centric Interactive Menu Navigation . . . . . . . . . . . . 10
Pro:Centric Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
EZ-Manager Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Initiate Configuration or Exit the EZ-Manager Wizard . . 12
TV Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . 13
Zone and Room Number Assignments . . . . . . . . . . . . . . 14
Configure Pro:Centric Settings . . . . . . . . . . . . . . . . . . . . 15
USB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Ez Download Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Accessing and Using the Ez Download Utility . . . . . . . . 20
Installer Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accessing the Installer Menu . . . . . . . . . . . . . . . . . . . . . 23
Using the Installer Menu . . . . . . . . . . . . . . . . . . . . . . . . . 24
Exiting the Installer Menu and Activating Settings . . . . . 24
Detailed Descriptions of Installer Menu Items . . . . . . . . 27
Custom Master TV Setup. . . . . . . . . . . . . . . . . . . . . . 34
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Clonable TV Setup Menu Features . . . . . . . . . . . . . . . . 34
Custom Master TV Setup Procedure . . . . . . . . . . . . . . . 35
Cloning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Exporting a Clone File . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Importing a Clone File. . . . . . . . . . . . . . . . . . . . . . . . . . . 38
FTG File Manager Utilities Overview . . . . . . . . . . . . 41
Creating an FTG Configuration File . . . . . . . . . . . . . . . . 41
FTG File Manager Main Screen . . . . . . . . . . . . . . . . . . . 43
– 19
– 22
– 36
11
33
40
46
FTG Channel Map Configuration Utility . . . . . . . . . . . . . 44
FTG Channel Map Editor . . . . . . . . . . . . . . . . . . . . . . . . 45
FTG Installer Menu Configuration Utility. . . . . . . . . . . . . 46
IP Environment Setup . . . . . . . . . . . . . . . . . . . . . . . . 47
9
Accessing the IP Environment Menu . . . . . . . . . . . . . . . 47
Configuring the Network Connection . . . . . . . . . . . . . . . 47
Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Pro:Centric Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
References
Remote Jack Pack / TV Connections & Setup . . . . . . . . . 51
Updating TV/PTC Software using a USB Memory
Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Downloading a Splash Screen Image using a USB
Memory Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Power Consumption Settings . . . . . . . . . . . . . . . . . . . . 54
TV Aux Input Configuration . . . . . . . . . . . . . . . . . . . . . . . . 56
b-LAN Setup & Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 57
FTG Mode via EBL (Local Configuration) . . . . . . . . . . . . . 58
Auto Input(s) Sensing Feature . . . . . . . . . . . . . . . . . . . 59
RJP Model List & Input Auto-sensing Hierarchy . . . . . . . . 61
Restoring Factory Defaults on the TV(s) . . . . . . . . . . . . . . 62
Using the TV Zoning Feature . . . . . . . . . . . . . . . . . . . . 63
LV570H Rear and Side Jack Panels . . . . . . . . . . . . . . . . . 66
External Stereo Speaker Specifications. . . . . . . . . . . . . . . 67
Installer Remote Control Typical Key Functions . . . . . . . . 68
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
General Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . 69
Commercial Mode Check / FTG Operation
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Document Revision History / Open Source Software
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Back Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
50
55
60
– 65
– 70
70
Notes
Installer Menu content is intended for use primarily by qualifi ed TV electronics technicians.
Refer to the applicable Owner’s Manual and/or Easy Setup Guide for additional information on TV installation, specifi cations, maintenance,
and safety instructions.
Design and specifi cations subject to change without prior notice. This document provides examples of typical TV displays. Your displays
may vary from those shown in this document.
206-4317 Draft A.2
5
Commercial Mode Overview
This document describes how to set up LV570H Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides
in the TV’s CPU, Protocol Translator Card (PTC), or the embedded b-LAN™ (EBL) module, or it resides
externally from the TV (i.e., in a device from the solution provider).
These TV models are capable of Free-To-Guest (FTG) Mode operation via the TV CPU. Alternatively, the EBL module can be configured either for Pass-through Mode (default) or FTG Mode. When neither the CPU nor EBL is in FTG Mode, these TV models also allow external control via the TV’s MPI port.
Setup Checklist
Note: This document provides information specific to Commercial Mode operation. Refer to the Owner’s
Manual and/or Easy Setup Guide for information on TV installation and hardware and cable connections.
Installation
__ Unpack TV and all accessories. __ Install batteries in the Installer Remote. __ Install TV on VESA mount or stand. Note: It may be advisable to make all cable
connections before installing on VESA mount or stand, as appropriate.
Hardware Connections
__ Install any additional hardware as
appropriate to your institution, LAN, etc.
Cable Connections
__ Make all rear jack panel connections, as
appropriate.
Commercial Mode Setup
__ Complete appropriate procedures as described
in this document for Commercial Mode operation.
Pass-through Mode
This mode allows you to configure individual TVs for Pro:Centric and/or FTG Mode via CPU operation. This mode also allows external control via the GAME CONTROL/MPI port on the TV rear jack panel.
There are two methods for configuring individual TVs that are currently in Pass-through Mode: either using the EZ-Manager Wizard or the Custom Master TV Setup procedure as described in this document.
EZ-Manager Wizard
When the TV is in a factory default state, the EZ-Manager Wizard provides automated or manual options for confi guring essential items for Pro:Centric operation and also provides an option for using a USB memory device to confi gure the TV. Use the Installer Remote to make selections and complete each step. See “EZ-Manager Wizard” on pages 12 to 19 for detailed information.
Custom Master TV Setup
The Custom Master TV Setup procedure enables you to create a customized Master TV Setup for Pass-through Mode or FTG Mode via CPU configuration purposes. Use the Installer Remote to confi gure Installer Menu items as required for TV operation and set up TV features (Channel, Picture, Audio, etc.). See “Custom Master TV Setup” on pages 34 to 36 for detailed information.
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206-4317 Draft A.2
Commercial Mode Overview (Cont.)
Installer Menu
To create a Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes. Refer to pages 23 to 33 for information on accessing the Installer Menu and for detailed descriptions of the Installer Menu items.
PTC INSTALLER MENU
xxLV570H CPU
-
CTV
000 INSTALLER SEQ 000
TV Setup Menus
On-screen setup menus control the features of the TV. Use the Installer Remote to access the TV setup menus, and set the TV features to the desired configuration for the end user.
Cloning
Cloning refers to the process of using a Master TV Setup to configure a Target TV. The Master TV’s clonable setup menu features should be configured as part of the Master TV Setup. If there are features in the Master TV’s setup—channel icons or labels, digital font options, etc.—that are not set or that are set incorrectly, those features also will not be set or will be set incorrectly in the Target TVs. Refer to pages 37 to 40 for detailed information on cloning requirements and procedures.
External MPI Control
To control the TV using an external MPI control device, you must use the TV’s GAME CONTROL/MPI port for communication purposes. In these TVs, Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded
b-LAN module and the GAME CONTROL/MPI port; therefore, to
ensure that the GAME CONTROL/MPI port circuitry is powered, thus enabling MPI communication, Installer Menu item 118 POWER SAVINGS must be set appropriately. See Installer Menu
item descriptions as well as Reference section, “b-LAN Setup &
Overview,” for further information.
Note: These TV models are not equipped with MPI card slots.
UPN 000-000-000-000 ASIC D279
PTC V#.##.### CPU V#.##.##.##
Typical Installer Menu
PICTURE
LOCK
AUDIO
OPTION
TV Setup Menus
CHANNEL
INPUT
TIME
MY MEDIA
FTG Mode
In this mode, an FTG Channel Map enables the decryption of each Pro:Idiom ® encrypted channel. The FTG Channel Map also provides logical channel mapping of physical RF channels (analog and digital) and Aux inputs. The method for creating the FTG Channel Map is ultimately determined by which element of the TV will “own” the FTG Channel Map—the CPU or the EBL.
For these TV models, there are two FTG Modes—FTG Mode via CPU and FTG Mode via EBL—which are separate and distinct FTG Modes of operation, each with its own unique advantages and requirements, as outlined on the following page.
206-4317 Draft A.2
7
Commercial Mode Overview (Cont.)
When the TV CPU is configured with an FTG Channel Map, the CPU controls and restricts the tuning operation of the TV, and when the EBL is configured with an FTG Channel Map, the EBL controls and restricts the tuning operation of the TV. In these models, FTG Mode via CPU also provides the option to select either logical or physical tuning (see note below) during configuration. You must determine which element of the TV will own the FTG Channel Map before you can begin configuration.
Note: Logical channel mapping of physical RF channels eliminates dash tuning; for example, physical 19-3 can be mapped to logical channel 9. It also allows physical RF channels and Aux inputs to be listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that you include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0 through 137-0).
FTG Mode via CPU
This mode provides the following features:
• Logical or physical tuning of physical RF channels and Aux inputs.
• Mapping of RF channels with minor (program) numbers up to 999.
• FTG Channel Map of up to 600 channels.
• Start Channel set for RF or Aux input delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning option for location-specifi c confi guration.
LG’s FTG File Manager PC software enables you to create an FTG Confi guration (.tlx) fi le, which may be used to confi gure the CPU for FTG Mode. You can also create a Clone (.tlx) fi le from a Master TV Setup that may be used to confi gure the CPU for FTG Mode. In this mode, the CPU is the owner of the FTG Channel Map and must be confi gured with an FTG Channel Map and FTG Installer Menu settings using one of the following processes:
• Local: Configure an individual LV570H TV via its USB port using a USB memory device / “.tlx” le. The le may be either a Clone le (see “Cloning Procedures” on pages 37 to 40) or an FTG Configuration file (see “FTG File Manager Utilities Overview” on pages 41 to 46).
• Remote: Confi gure all LV570H TVs at the site using a Pro:Centric server head end device (Example:
PCS200S). Refer to the Pro:Centric Server Admin Client User Guide for further information.
FTG Mode via EBL
This mode provides the following features:
• Logical tuning of physical RF channels and Aux inputs.
• Mapping of RF channels with minor (program) numbers up to 255.
• FTG Channel Map of up to 141 logical channels.
• Start Channel set for RF or Aux input delivered content.
• Pro:Centric data delivery over RF.
LG’s FTG Device Confi guration Application PC software is required to confi gure the EBL. In this mode, the EBL is the owner of the FTG Channel Map and must be confi gured with an FTG Channel Map and FTG Installer Menu settings using one of the following processes:
• Local: Confi gure an individual LV570H TV’s EBL via its TV-LINK CFG jack using a direct PC-to-TV (EBL) connection and the FTG Device Confi guration Application. See Reference section, “FTG Mode via EBL (Local Confi guration),” for information on the “Write” process for an FTG Channel Map and FTG Installer Menu settings.
• Remote: Confi gure all LV570H TV EBLs at the site using a Free-To-Guest Management Appliance (FMA) head end device (Example: FMA-LG102). Refer to
the Free-To-Guest (FTG) Device Configuration Application User Guide and/or the Installation &
Confi guration Guide for the FMA device for further information.
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206-4317 Draft A.2
Commercial Mode Overview (Cont.)
While the TV is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only.
• FTG Mode via CPU confi guration changes must be made using a “.tlx” fi le (typically edited in the FTG File Manager), while FTG Mode via EBL confi guration changes must be made using the FTG Device Confi guration Application. FTG Channel Map Confi guration and FTG Installer Menu Confi guration utilities in both PC applications enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary. Based on the initial method used to confi gure the TV for FTG Mode operation (via CPU or EBL), all subsequent changes must be transferred to either the TV CPU or the EBL via a process that is in accordance or compatible with that method (see information on local confi guration in this document or refer to documentation for the head end device/server for information on remote management).
• If it becomes necessary to restore the TV to Pass-through Mode, there are several options that will enable you to do so. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
Pages 41 to 46 provide overviews of the utilities that comprise the FTG File Manager. Refer to the
Free-To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager. Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide for information on the FTG
Device Configuration Application.
Remote Management in FTG Mode
When the TV is configured for FTG Mode via CPU, remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pro:Centric server, via a Clone/Confi guration (.tlx) file loaded on the
Pro:Centric Admin Client. Refer to the Pro:Centric Server Admin Client User Guide for further information. When the TV is configured for FTG Mode via EBL, the b-LAN module, which is internal to the TV, allows
hotel/institution head end equipment (for example, an FMA-LG101) with b-LAN technology to provide remote management of the FTG Channel Map and FTG Installer Menu settings. See Reference section, “b-LAN
Setup & Overview,” for further information.
Determining the TV Operating Mode
To determine the operating mode of the TV, press MENU SETTINGS on the Installer Remote. The menu displayed depends on the operating mode. If the Function Menu (see example below) appears, the TV is in a mode (FTG, PPV, etc.) that does not allow the end user to change the fundamental TV setup. If the TV setup menus (see example on page 7) appear, the TV is in Pass-through Mode.
ASPECT RATIO
16:9
ABC
Just Scan
Set By Program
4:3
Zoom
Move
OK
Function Menu
Indicates the TV is not in Pass­through Mode . While the TV is in this mode, Installer Menu settings can be accessed as read-only.
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Pro:Centric Operation
Pro:Centric Interactive Menu Features
LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and points-of-interest maps.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions and businesses, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program guide (EPG) is an optional feature that displays up to three days of programming information viewable by channel and time.
• Video spooling that enables the hotel to deliver a video fi le to guest TVs for promotion and information purposes.
The Pro:Centric server Admin Client web editor/content wizard is provided for customer confi guration of portal messages and billboards/maps.
Note: Customized content is typically defi ned by the service integrator and/or hotel administrators. LG does not provide hotel-specifi c content.
Pro:Centric Interactive Menu Navigation
An LG Pro:Centric-capable TV remote control provides access to both interactive menus and regular TV features. Press PORTAL on the remote to access the interactive menus.
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The following are default interactive menus.
Channel Guide
Shows available TV networks and logical channels. When available, EPG data provides additional channel and program information.
Information
Typically displays information on hotel amenities, for example, restaurants, in-room dining, business centers, facilities, etc., as well as information on local weather and attractions.
Help
Provides help for navigating the interactive menus.
Watch TV
Removes the interactive menu from the screen and returns to the previously tuned TV channel.
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Pro:Centric Operation (Cont.)
Pro:Centric Setup
Administration and management options for the Pro:Centric server are described in detail in the
Pro:Centric Server Admin Client User Guide. This document describes only those settings that must
be specifi ed on the TVs to enable Pro:Centric remote management and/or the Pro:Centric application.
• Remote management (TV E-Z Installation): The Pro:Centric Admin Client provides remote management facilities for downloading splash screen image and software/firmware updates as well as facilities for downloading a Clone/Configuration (.tlx) file for FTG Mode via CPU configuration.
• Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes, comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric application settings are managed via the Pro:Centric Admin Client.
The Pro:Centric server settings can be confi gured using one of the methods described below.
TV in Factory Default State
When the TV is in a factory default state, the EZ-Manager Wizard provides automated or manual options for confi guring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB confi guration option that enables you to confi gure a TV for FTG Mode via CPU using a Clone/Configuration (.tlx) fi le stored on a USB memory device. The “.tlx” fi le incorporates FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL, which are used to set up the TV’s Pro:Centric feature.
Refer to “EZ-Manager Wizard” on pages 12 to 19 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a Domain Name System (DNS) server at the site, you can create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated Pro:Centric IP confi guration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually enter the Pro:Centric server IP address and port number during confi guration.
TV in Pass-through Mode
If the TV is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values. See Installer Menu information on pages 23 to 33 for further details. Also, as necessary, refer to “Custom Master TV Setup” on pages 34 to 36 and/or cloning information on pages 37 to 40.
• Confi gure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You must use this option, in particular, if you wish to confi gure IP settings for the Pro:Centric server. See “Accessing the IP Environment Menu” on page 47 and “Pro:Centric Setup” on pages 49 to 50 for further information.
Note: When the TV is in either Pass-through Mode or FTG Mode via CPU, you can also leave Installer Menu item 119 DATA CHANNEL set to its default value (255) to enable the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value. See item 119 description on page 32 for additional information.
TV in FTG Mode
If the TV is in FTG Mode (via CPU or EBL), use the appropriate FTG application software to update Installer Menu items #98 Pro:Centric and #119 Data Channel (along with their afliated elds). Then, transfer the FTG Installer Menu settings to the TV in accordance with the FTG Mode of conguration. Refer to the FTG Mode overview on pages 7 to 9 for further information on FTG Mode operation and conguration. Also—for FTG Mode via CPU only—see note above regarding the option to use the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value.
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EZ-Manager Wizard
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard will appear on the screen each time the TV is turned ON, until one of its configuration methods has been completed or the wizard is exited. Use the Installer Remote to make selections and complete each wizard step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related confi guration, the wizard also offers Zoning as well as USB confi guration options.
• LV570H TVs support the TV Zoning feature, which enables location-specifi c settings (see Reference section, “Using the TV Zoning Feature,” for further information). The EZ-Manager Wizard enables you to set the TV Zone # in the TV as part of the confi guration process.
• The EZ-Manager Wizard also enables you to access the TV’s standard TV Manager / USB Download Menu as part of the confi guration process, if desired, to perform USB confi guration and/or update functions.
Caution: Do NOT unplug the TV power cord or remove the antenna cable or, if applicable, the LAN cable during the confi guration process, as doing so will interrupt the current step and may corrupt the confi guration data.
Before You Begin
• If you plan to create a Master TV Setup using the procedure described on pages 34 to 36, be sure to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom setup procedure. See also “Initiate Conguration or Exit the EZ-Manager Wizard” below.
• If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be reactivated; however, this requires that you restore the TV to a factory default condition. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
• Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If the Pro:Centric server is confi gured on the system and if no location-specifi c settings are required in the TV, for example, TV Zone, Label, and/or Room Number settings, you can simply turn ON the TV, and once initiated, the wizard will proceed through each of the confi guration steps with no further user interaction.
• If any of the confi guration steps fails, you will see a “Diagnostics” screen with an indication of the failure. You will then have the opportunity to reinitiate the confi guration process from the previous screen or exit the EZ-Manager Wizard.
Initiate Confi guration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.
EZ-Manager Wizard
Welcome to LG’s EZ-Manager Wizard
• Use the EZ-Manager Wizard to confi gure the TV for Pro:Centric operation or to confi gure the TV using a USB memory device.
Select ‘Next’ to continue.
• If a Pro:Centric server will not be installed and/or you do not wish to use the EZ-Manager Wizard to confi gure this TV, you may exit the wizard.
Select ‘No Pro:Centric’ to disable the Pro:Centric feature of this TV, or select ‘Exit’ to quit.
This setup wizard will start automatically in 10 seconds.
No Pro:Centric
Exit
Next
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the fi rst confi guration step. Once the wizard has proceeded, it is not possible to return to the Welcome screen; however, if you simply wish to exit the wizard, you can do so by selecting the “Exit” option from the subsequent screen(s).
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EZ-Manager Wizard (Cont.)
From the Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight Next, and then press OK. Then, continue to the “TV Confi guration Options” section below.
• To exit the wizard, but retain the use of the Pro:Centric remote management feature on this TV (i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys on the Installer Remote to select/highlight Exit, and then press OK. In the confi rmation pop-up window, select OK, and then press OK once more on the Installer Remote.
• If you do not intend to install a Pro:Centric server on this system and you do not wish to use the wizard’s Zoning or USB confi guration options, exit the wizard as follows: Use the arrow keys on the Installer Remote to select/highlight No Pro:Centric, and then press OK. This will disable the Pro:Centric feature of this TV (i.e., Installer Menu item 119 DATA CHANNEL will be set to 0). In the confi rmation pop-up window, select OK, and then press OK once more on the Installer Remote.
TV Confi guration Options
From the TV Confi guration Options screen, you can choose how to proceed with the confi guration of this TV (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature on the TV for location-specifi c confi guration purposes, select the “Zone & Room Number” option from this screen and assign the appropriate TV Zone # in the TV BEFORE you continue with additional confi guration.
Z
EZ-Manager Wizard
4
3
2
1
• To confi gure the TV for Pro:Centric operation, select ‘Next’.
• To set the optional Zoning feature, select ‘Zone & Room Number’.
• To confi gure the TV using a USB memory device, select ‘USB Confi guration’.
Exit
TV Configuration Options
This setup wizard will continue automatically in 60 seconds.
USB Configuration
Zone & Room Number
Next
Note: If there is no user action in this screen within one minute, the wizard will automatically continue to the next confi guration step.
Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen. Each time you select/highlight one of the following options, the screen text and fi elds will change in accordance with your selection.
• To continue with Pro:Centric confi guration, select Next (default) and press OK on the Installer Remote. Refer to “Confi gure Pro:Centric Settings” on pages 15 to 18 for additional information.
• To set the Zoning feature on this TV, select Zone & Room Number. See “Zone and Room Number Assignments” on the following page for further information.
• To access the TV Manager / USB download options, select USB Con guration. See “USB Confi guration” on pages 18 to 19 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to save any settings made by selecting Save and Exit in the exit confi rmation pop-up window. Or, you can exit the wizard without saving any settings by simply selecting OK in the confi rmation pop-up window.
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EZ-Manager Wizard (Cont.)
Zone and Room Number Assignments
You may complete one or more of the fi elds in the Zone, Label, and Room Number screen or leave them at their default settings (Zone) or blank (Label and Room Number), as desired; however, if you intend to use the Zoning feature on this TV, you MUST specify the appropriate value in the Zone eld as described below. See also Reference section, “Using the TV Zoning Feature,” for further information.
Note: The Zoning feature is only applicable for TVs that will be confi gured using a “.tlx” fi le (local or remote confi guration).
Z
EZ-Manager Wizard
4
3
2
1
If creating Zones for Installer Menu settings and/or Channel Mapping, select the appropriate Zone # (0-8) based on the Zone in which this TV is installed. (See Commercial Mode Setup Guide for more information.)
• Select a Label and/or use the alphanumeric keypad on the remote to input the Room Number.
• When done, select ‘Next’ to continue.
Zone
0
Exit
Zone, Label, and Room Number
-----
USB Configuration
Room NumberLabel
Zone & Room Number
Q.MENU
INPUT
2
1
3
TV
DVD
56 8
9
DEL
0
Next
MARK
CC
P A
TIMER
G
CHVOL
E
DELETE
MUTE
PORTAL
INFO
GUIDE
4 7
CHAR/
NUM
1. Complete the appropriate fi eld(s) as described below. Use the Left/Right arrow keys on the
Installer Remote to navigate between each of the fi elds.
• Zone: Enables you to set a TV Zone # so that the TV can be confi gured with Installer Menu and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/ or Setup Menu settings may be provided in a Clone/Confi guration (.tlx) fi le. If the TV is being confi gured for FTG Mode via CPU, the TV Zone # setting also allows the TV to omit channels that have been restricted in the FTG Channel Map.
To change the TV Zone from its default value (0), navigate to the Zone fi eld at the left of the screen, and use the Up/Down arrow keys to specify the desired TV Zone # (1–8).
• Label: Allows you to select a North, South, East, or West text label for this TV. In the Label eld, use the Up/Down arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room—up to 16 characters—in which the TV is located. In the Room Number fi eld, you can use the number keys on the Installer Remote to direct enter a room number. Use the Dash key on the Installer Remote as necessary to toggle between number and letter characters in the Room Number fi eld. Also, you can use the Flashback key on the Installer Remote to delete characters in this fi eld.
2. When you are ready to continue, select the appropriate option, as follows:
• To proceed to the next EZ-Manager screen, use the arrow keys to select Next, and then press OK on the Installer Remote. Continue to the “Confi gure Pro:Centric Settings” section on the following page.
• To use a USB memory device to complete the confi guration, select USB Con guration. See “USB Confi guration” on pages 18 to 19 for further information
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EZ-Manager Wizard (Cont.)
Confi gure Pro:Centric Settings
Once you select “Next” from the TV Confi guration Options screen, the Searching for Pro:Centric Server screen is displayed.
Note: Select the “Back” button, where available, to check previous settings, as necessary.
Z
EZ-Manager Wizard
4
3
1
2
Searching for Pro:Centric Server...
It may take 1 min 32 second(s).
This step automatically searches for the Pro:Centric server.
If there is no Pro:Centric Server installed, you do not need to continue with this procedure. Please select either ‘Exit’ or ‘Manual Pro:Centric’.
Status : Tuning channel 49
TV is now searching all of the channels for the data channel...
Back
Exit
Manual Pro:Centric
You have the following options:
• You can allow the EZ-Manager Wizard to proceed with a series of automated steps to confi gure the TV for Pro:Centric operation and then to look for the Pro:Centric application and maintenance (E-Z Installation) fi les to download. In this case, the wizard uses a search algorithm to determine the Data Channel and the Pro:Centric Application Mode to set in the TV.
Continue with the “Automated Pro:Centric Confi guration” subsection below.
• If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need to be confi gured in order for the TV to connect to the Pro:Centric server and/or if the Pro:Centric server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Confi guration” subsection on the following page.
Automated Pro:Centric Confi guration
Note: If the server is not yet con gured on the system, use the manual con guration option to con g-
ure the Pro:Centric operation. See also note below.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can create a “procentric.local” DNS entry for the Pro:Centric server that will enable automated Pro:Centric IP confi guration via the EZ-Manager. If there is no DNS entry for procentric.local, you must use the manual confi guration option to confi gure the Pro:Centric IP operation.
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the Processing the Pro:Centric Confi guration screen, which shows the progress of the data downloads (see example on following page). Note that some steps may require a few minutes.
If the process is successful, no further user interaction is required, though, in some instances, where the option (for example “Next”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process.
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15
EZ-Manager Wizard (Cont.)
(Continued from previous page)
EZ-Manager Wizard
4
2
1
3
Processing the Pro:Centric Configuration...
Downloading the maintenance files takes several minutes.
Application files
Maintenance files
Updating Configuration File
Warning - Do not remove AC power or the signal cables during these steps
Note: If, after completing the search, the TV is unable to fi nd the Pro:Centric data channel (while the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the confi guration) or exit the wizard.
When the Pro:Centric Confi guration is complete, an EZ-Manager Confi guration Complete screen is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
Please wait...
Retrieving files from data channel 75
GEM app downloaded
20%
In progress...
EZ-Manager Wizard
3
2
1
4
EZ-Manager Configuration Complete
The TV will turn off in 3 second(s).
Installed Components
Pro:Centric Application Maintenance Files
Reboot
GEM application downloaded
LV570H_Config.tlx
Turn Off
Note: With the EZ-Manager Confi guration Complete screen on display, you can also manually turn off or reboot the TV. If desired, select Turn Off or Reboot, respectively, and then press OK on the Installer Remote.
Manual Pro:Centric Confi guration
1. With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on
the Installer Remote to select Manual Pro:Centric at the bottom right of the screen, and then press OK.
In the Pro:Centric Manual Confi guration screen (see examples on following page), you will be
able to confi gure the appropriate Pro:Centric settings in the TV. Use the Up/Down arrow keys on the Installer Remote to navigate between fi elds.
2. In the Pro:Centric Mode fi eld, use the Left/Right arrow keys to select the appropriate Pro:Centric
Application Mode—FLASH, GEM, or Confi guration Only.
16
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
Note: For remote management only, select Con guration Only. The TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.
EZ-Manager Wizard
4
3
1
2
EZ-Manager Wizard
1
2
Pro:Centric Manual Configuration
Pro:Centric Mode
Media Type
Data Channel
Signal Strength Signal Quality
Back
4
3
<
Exit
Pro:Centric Manual Configuration
Pro:Centric Mode
Media Type
Address
Port
Configuration Only
< >
    Configuration Only    
RF
1
No signal
 IP 
255
0
>
Next
255255255
Pro:Centric Manual Configuration Screen with RF Media Fields
0%
0%
Note: By default, the Pro:Centric Manual Confi guration screen initially shows RF confi guration fi elds.
Pro:Centric Manual Configuration Screen with IP Media Fields
Back
Exit
Next
3. Refer to the appropriate subsection below, depending on the Pro:Centric server confi guration,
to complete the remaining fi elds.
RF Confi guration
a) In the Media Type fi eld, use the Left/Right arrow keys to select RF.
b) In the Data Channel fi eld, either key in or use the Left/Right arrow keys to select the RF
channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135. *
IP Confi guration
a) In the Media Type eld, use the Left/Right arrow keys to select IP.
Note: When you select “IP” as the Media Type, the default Data Channel and Signal
Strength/Quality fi elds are replaced with (IP) Address and Port fi elds.
b) In the Address and Port fi elds, either key in or use the Left/Right arrow keys to select the
appropriate values for the Pro:Centric server IP address and port number. The IP address must match the IPv4 multicast address and the port number must match the port number that is set in the Pro:Centric server.
(Continued on next page)
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
4. Once all fi elds are completed as required, you have two options:
• To save the data entered and exit the wizard, use the arrow keys to select Exit and then press OK. In the subsequent pop-up confi rmation window, select Save and Exit, and then press OK once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to the TV at a later time. This option is useful, in particular, if the Pro:Centric server has not yet been confi gured.
• To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the arrow keys to select Next, and then press OK (see also note below).
Note: With RF confi guration, Pro:Centric server data must be present on the RF channel selected as the TV’s Data Channel in order for you to select “Next” (you will see a “Data channel found” message below the Signal Quality indicator). With IP confi guration, Pro:Centric server data must be present via the wired LAN cable connection in order for you to select “Next” (you will see a “IP server found” message below the Port fi eld).
If you opt to initiate a real-time download in the last step, the EZ-Manager Wizard will proceed with the Pro:Centric application and/or E-Z Installation data downloads (see Processing the Pro:Centric Confi guration screen example on page 16). When the Pro:Centric confi guration is complete, an EZ-Manager Confi guration Complete screen (see example on page 16) is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
Note: With the EZ-Manager Confi guration Complete screen on display, you also have the option to manually turn off or reboot the TV. If desired, select Turn Off or Reboot, respectively, and then press OK on the Installer Remote.
USB Confi guration
TV Manager / USB download options enable you to download confi guration or software fi les individually from a USB memory device to the TV. You can also use the Ez Download utility available from the menu to select one of each type of fi le to be downloaded at one time using one process.
Each of the USB download functions requires that you have the appropriate fi le(s) loaded on a USB memory device. If you wish to perform a software update or download a splash screen image, the software/image fi le(s) must be stored in a folder named “LG_DTV” in the root directory of the USB device. Clone/Confi guration (.tlx) fi les should simply be stored in the root directory of the USB device.
The procedure below assumes that the desired fi le(s) is/are already loaded onto the USB device. For further information on TV Manager / USB download options and fi le requirements, and/or for information on creating Clone/Confi guration (.tlx) fi les, refer to the appropriate section(s) in this document.
Before You Begin
• If you intend to use the Zoning feature on this TV, make sure to assign the appropriate TV Zone # in the EZ-Manager’s Zone, Label, and Room Number screen BEFORE continuing with USB Confi guration. See “TV Confi guration Options” on page 13 for further information.
(Continued on next page)
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
• Ensure the USB device to be used has been formatted with FAT format.
• When creating fi les to be downloaded, avoid using special characters (?, &, @, etc.) in fi lenames.
• Refer to “Ez Download Utility” on pages 20 to 22 for further information on the Ez Download utility.
• Refer to “Custom Master TV Setup” on pages 34 to 36 for information on creating a Clone (.tlx) file, and/or refer to “Creating an FTG Conguration File” on pages 41 to 46 for information on creating an FTG Conguration (.tlx) le for FTG Mode via CPU conguration.
• See Reference section, “Downloading a Splash Screen Image using a USB Memory Device,” for splash screen image guidelines.
• See Reference section, “Updating TV/PTC Software using a USB Memory Device,” for further information on software updates.
USB Confi guration via EZ-Manager Wizard
With either the TV Confi guration Options or the Zone, Label, and Room Number screen on display, proceed as follows to confi gure the TV using the USB memory device.
1. Insert the USB memory device with the appropriate fi le(s) into the TV’s USB port.
2. Use the arrow keys on the Installer Remote to select USB Con guration, and then press OK.
You will be redirected to the TV Manager / USB download options.
TV Manager
USB
Diagnostics
Previous
Ez Download
Logo Image Download
Update TV Software
Update PTC Software
Import Clone File
OK
Note: You can press on the Installer Remote at any time to return to the EZ-Manager Wizard.
3. Select the appropriate option from the TV Manager, and initiate the desired download(s).
Update progress will be displayed on the screen. Do NOT remove the USB device while updates are in progress. When the update process is complete, the TV will reboot. Upon restart, depending on the type of update(s) completed, either the EZ-Manager TV Configuration Options screen will be redisplayed (software and/or splash screen image updates only) or the TV will tune according to the Start Channel setting in the Installer Menu (TV configured with Clone/Configuration file).
Note: If the TV Configuration Options screen is redisplayed (software and/or splash screen image updates only), you can either proceed with configuration via the EZ-Manager Wizard or exit the EZ-Manager Wizard, as required.
4. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/
are resident on the TV.
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Ez Download Utility
The Ez Download utility, available from the TV Manager, enables you to select multiple fi les at one time from the fi les loaded on a USB memory device. You may use this utility to download any one or all of the following to a TV:
• One Clone or FTG Confi guration (.tlx) fi le
• One TV CPU software update
• One PTC software update
• One splash screen image
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• Software update and splash screen image fi les must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. Clone/Confi guration (.tlx) fi les should simply be stored in the root directory of the USB device.
• If the EZ-Manager Wizard appears on the screen when you turn ON the TV, you can use the wizard’s “USB Confi guration” option to access the Ez Download utility (see “TV Confi guration Options” and/or “USB Confi guration” on pages 13 and 18, respectively, as necessary).
• If the TV is currently in Pass-through Mode and you intend to use the TV Zoning feature for location-specifi c confi guration purposes, make sure to assign the appropriate TV Zone # in the TV when directed to do so in the procedure below.
• When creating fi les to be downloaded, avoid using special characters (?, &, @, etc.) in fi lenames.
• Refer to “Custom Master TV Setup” on pages 34 to 36 for information on creating a Clone (.tlx) file, and/or refer to “Creating an FTG Conguration File” on pages 41 to 46 for information on creating an FTG Conguration (.tlx) le for FTG Mode via CPU conguration.
• See Reference section, “Downloading a Splash Screen Image using a USB Memory Device,” for splash screen image guidelines.
• See Reference section, “Updating TV/PTC Software using a USB Memory Device,” for further information on software updates.
Caution: Do not unplug the TV power cord or remove the USB memory device during a data download, as doing so may cause the TV to malfunction or harm the USB device, respectively.
Accessing and Using the Ez Download Utility
1. If it is not ON already, turn ON the TV.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the TV:
• If the wizard is displayed, you can access the Ez Download utility via the wizard, as indicated above (see “Before You Begin”). However, to continue with this procedure and access the Ez Download utility from the TV menus, exit the EZ-Manager Wizard. Then, continue with step 3.
• If the wizard is not displayed, go directly to step 3.
20
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3. If the TV is currently in Pass-through Mode, you would like to transfer (import) a “.tlx” fi le to the TV via the Ez Download utility, and you intend to use the TV Zoning feature, assign the appropriate TV Zone # in the TV at this time. See Reference section, “Using the TV Zoning Feature,” for further information.
Note: In order for the proper location-specifi c TV Zone profi le data to be applied, the Zone designation must be assigned in the Target TV(s) BEFORE you continue with the Ez Download utility.
4. Insert the USB memory device with the appropriate fi le(s) into the TV’s USB port.
5. To access the TV Manager from the TV menus:
• Press MENU SETTINGS on the Installer Remote to display the TV
setup menus (TV is in Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
• Use the arrow navigation keys to select/highlight either the Option
menu icon from the TV setup menus or the Lock menu icon from the Function Menu. Then, press the number “7” key a total of seven times.
6. With the TV Manager / USB download options on display, use the Up/ Down arrow keys to select Ez Download, and then press OK.
The Ez Download utility screen contains a listing of the CPU (EPK),
PTC, and LOGO (splash screen image) fi les stored in the LG_DTV folder and the TLX (Clone/Confi guration) fi les stored in the root directory on the USB device.
Note: Press on the Installer Remote, as necessary, to exit the Ez Download utility and/or the TV Manager. If you accessed the TV Manager via the EZ-Manager Wizard, you will be returned to the last screen on display before you selected the “USB Confi guration” option. If you accessed the TV Manager via the TV menus, you will be returned to program viewing.
7. To select or de-select a fi le, respectively, use the Up/Down arrows on the Installer Remote to highlight the fi lename, and press OK to add or remove the checkmark at the left of the fi lename.
Note: The utility will only allow you to select one of each fi le type for
downloading. For example, if there are two TLX fi les in the Ez Download list, you can only select one or the other of those two fi les.
Note: After the Ez Download utility is run, a fi le is automatically created
and stored on the USB device that was used. The fi le, which will have a “.dzm” extension, maintains a history of the fi le(s) previously used with the Ez Download utility. The next time(s) you use this USB device with the Ez Download utility, the fi le(s) selected for the last download will be pre-selected for the current download, thus facilitating the process of confi guring additional TVs of this model using the same USB device.
Ez Download Utility (Cont.)
TV Manager
USB
Diagnostics
Previous
Note: TV Manager / Diagnostics
Ez Download
[TLX] xxLV570H-UA00001.TLX
[LOGO] Splash Image 1920 X 1080
[EPK] xxLV570H_CPU_SW.epk
Previous
Updating EPK File... 50 %
Do not remove the USB from the port! Do not unplug!
xxLV570H-UA00001.tlx Splash Image 1920 x 1080 ProC.jpg
xxLV570H_CPU_SW.epk
Ez Download
Logo Image Download
Update TV Software
Update PTC Software
Import Clone File
OK
is for service use only.
[ TV Software Version ] Current : ##.##.##.## (CPU) #.##.### (PTC) EPK : ##.##.##.##
[ Forced Update Option ] SPI Boot LG Boot Logo
OK
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Apply
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Ez Download Utility (Cont.)
(Continued from previous page)
8. The fi elds at the right of the screen will change depending on the currently highlighted fi le. Select the appropriate option(s) for each fi le, as applicable.
• For software and splash screen image fi les: The fi elds at the right of the screen show the TV software versions and any available Forced Update options. Do not select any Forced Update options unless you have been specifi cally instructed to do so or have previous experience with Expert Software Updates.
• For Clone/Confi guration (.tlx) fi les: If an FTG Channel Map is included in the selected Clone/ Confi guration (.tlx) fi le, a Channel Tuning / Channel Banner Display fi eld at the right of the screen enables you to choose the format for the channel tuning/banner display. Press the green button on the Installer Remote to select Logical tuning, or press the yellow button on the Installer Remote to select Physical tuning. A checkmark will appear at the left of the selected option. Logical tuning is selected by default.
Note: If the selected “.tlx” fi le does not include an FTG Channel Map, the message, “No Channel Map in TLX fi le,” will be displayed at the right of the screen.
9. When you are ready to continue, use the arrow keys on the Installer Remote to select Apply, and then press OK.
Update progress will be shown in a new window. Do NOT remove the USB device while updates are in progress. When the Ez Download process is complete, an overview of the results will briefl y be displayed and then, the TV will reboot.
10. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are resident on the TV.
Note: If you updated the TV configuration with a Clone/Confi guration file, upon restart, the TV tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is specifi ed, the TV will tune to that channel, though in the case of FTG Mode via CPU confi guration, a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map (depending on your selection in step 8, the channel banner will display either the Start Channel’s logical channel number or physical RF channel number). Otherwise, the TV will either return to the last channel tuned (TV in Pass-through Mode) or tune to the fi rst channel in the FTG Channel Map (TV in FTG Mode via CPU). In the latter case, remember that the channels in the FTG Channel Map are always arranged in logical order, regardless of your selection in step 8.
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