LG 40121 Owner’s Manual

Front-Loading Automatic Washer

Use & Care Guide

Lavadora automática de carga frontal

Manual de uso y cuidado

Laveuse automatique à chargement frontal

Guide d’utilisation et d’entretien

Models/Modelos/Modèles 796.4012#

# = color number, número de color, numéro de couleur

Designed to use only HE

High Efficiency detergent

Diseñado para utilizar solamente detergente de alta eficacia

Conçu pour l'utilisation d'un détergent haute efficacité seulement

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MFL62526826	Sears Brands Management Corporation, Hoffman Estates, IL 60179	www.sears.com
	Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8	www.sears.ca

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TABLE OF CONTENTS
SAFETY MESSAGES ...........................................................................	3
IMPORTANT SAFETY INSTRUCTIONS ...........................................	3-5
GROUNDING REQUIREMENTS...........................................................	5
FEATURES AND BENEFITS
Key Parts and Components ................................................................	6
Included Accessories ..........................................................................	6
Optional Accessories ..........................................................................	6
INSTALLATION REQUIREMENTS
Key Dimensions and Specifications....................................................	7
Choose the Proper Location ...............................................................	7
Flooring ...............................................................................................	7
Clearances..........................................................................................	7
INSTALLATION INSTRUCTIONS
Unpacking and Removing Shipping Bolts...........................................	8
Connecting the Water Lines................................................................	9
Connecting the Drain Hose...............................................................	10
Connect to the Power Supply ...........................................................	10
Leveling the Washer .........................................................................	11
Installation of non-skid pads (optional) .............................................	11
HOW TO USE
Control Panel Features .....................................................................	12
Operating the Washer.......................................................................	13
Cycle Guide ......................................................................................	14
Sorting Wash Loads..........................................................................	15
About the Dispenser .........................................................................	16
Detergent and Dispenser Use...........................................................	17
The Time and Status Display............................................................	18
Cycle Modifier Buttons ......................................................................	19
Cycle Options Buttons .................................................................	20-21
TUB CLEAN...................................................................................	20
DELAY WASH ...............................................................................	20
RINSE+SPIN..................................................................................	20
PRE-WASH....................................................................................	21
EXTRA RINSE ...............................................................................	21
STAIN CYCLE ...............................................................................	21
Special Functions..............................................................................	21
SPINSENSE™ ...............................................................................	21
CHILD LOCK .................................................................................	21
HAND WASH/WOOL .....................................................................	21
CARE AND CLEANING
Regular Cleaning .........................................................................	22-23
Cleaning the Exterior .....................................................................	22
Care and Cleaning of the Interior...................................................	22
Door Seal and Glass Cleaning.......................................................	22
Removing Mineral Buildup .............................................................	22
Storing the Washer ........................................................................	22
Cleaning the Dispenser..................................................................	23
Maintenance ................................................................................	24-25
Cleaning the Water Inlet Filters......................................................	24
Cleaning the Drain Pump Filter......................................................	25
TROUBLESHOOTING GUIDE
Normal Sounds You May Hear .........................................................	26
Before Calling for Service ............................................................	26-29
WARRANTY ........................................................................................	30

PRODUCT RECORD

In the space below, record the date of purchase, model, and serial number of your product. You will find the model and serial number printed on an identification plate located inside the washer door. Have these items of information available whenever you contact Sears concerning your product.

Model No.

Date of Purchase

Serial No.

Save these instructions and your sales receipt for future reference.

PROTECTION AGREEMENTS

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save your money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement* includes:

•Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductible, no functional failure excluded from coverage – real protection.

•Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.

•Unlimited service calls and nationwide service, as often as you want us, whenever you want us.

•"No-lemon" guarantee – replacement of your covered product if four or more product failures occur within twelve months.

•Product replacement if your covered product can't be fixed.

•Annual Preventive Maintenance Check at your request – no extra charge.

•Fast help by phone – we call it Rapid Resolution.

Phone support from a Sears representative on all products. Think of us as a "talking owner's manual."

•Power surge protection against electrical damage due to power fluctuations.

•$250 food loss protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.

•Rental reimbursement if repair of your covered product takes longer than promised.

•10% discount off the regular price of any non-covered repair service and related installed parts

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night or schedule a service appointment online.

The Master Protection Agreement is a risk-free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund, or a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply.

For prices and additional information in the U.S.A. call 1-800-827-6655.

*Coverage in Canada varies on some items.

For full details call Sears Canada at 1-800-361-6665. Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME®.

2

SAFETY MESSAGES

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can result in property damage and/or serious bodily harm or death.

All safety messages will follow the safety alert symbol and either the word DANGER or WARNING. These words mean:

DANGER

WARNING

Failure to follow these safety instructions may result in property damage and/or serious bodily harm or death.

Failure to follow these safety instructions may result in property damage and/or serious bodily harm or death.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following.

•Before use, the washer must be properly installed as described in this manual.

•Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

•Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

•Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washer, turn ON all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

•Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.

•Before the washer is removed from service or discarded, remove the door to prevent children from climbing inside.

•Do not install or store the washer where it will be exposed to the weather or freezing temperatures.

•Do not tamper with controls.

•Do not repair or replace any part of the washer or attempt any servicing other than as described in this manual. We strongly recommend that any service be performed by a qualified individual.

•See Installation Instructions for grounding requirements.

•ALWAYS follow the fabric care instructions supplied by the garment manufacturer.

•Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.

•Use fabric softeners or products to eliminate static only as recommended by the manufacturer.

•This washer is not designed for maritime use or for mobile installations such as in RVs, aircraft, etc.

•Turn OFF the water taps and unplug the washer if the machine is to be left tor an extended period of time, such as during vacations.

•Packaging material can be dangerous for children. There is a risk of suffocation! Keep all packaging from children.

•Always check the inside of the washer for foreign objects before loading laundry. Keep the door closed when not in use.

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IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following.

•Unplug the washer before cleaning to avoid the risk of electric shock.

•Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.

•Do not put oily or greasy rags or clothing on top of the washer. These substances give off vapors that could ignite the materials.

•Do not wash items that are soiled with vegetable or cooking oil. These items may contain some oil after laundering and may catch fire.

•Disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this

appliance from the power supply. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•Do not combine detergents, fabric softeners, and other laundry products from different manufacturers for use in one load unless specified on the label.

•Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.

•Do not reach into the washer while parts are moving. Before loading, unloading, or adding items, push in the cycle selector knob and allow the drum to coast to a complete stop before reaching inside.

Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

WARNING

•Refer to INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed in the washer for installer's reference. If the washer is moved to a new location, have it checked and reinstalled by a qualified service person. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•For personal safety, this appliance must be properly grounded. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•The power cord of this appliance is equipped with a 3- prong (grounding) plug which mates with a standard 3- prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.

•This washer must be plugged into a 120VAC, 60Hz grounded outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.

Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•Do not install on carpet. Install washer on a solid floor.

Failure to follow this warning can cause serious leak damage.

•Do not remove grounding prong. Do not use an adapter or extension cord. Plug into a grounded 3- prong outlet. Failure to follow these warnings can cause serious injury, fire, electrical shock, or death.

•The washer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.

•Never unplug your washer by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•Immediately repair or replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. Consult with a qualified service person. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•When installing or moving the washer, be careful not to pinch, crush, or damage the power cord. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•The washer must be installed and electrically grounded by a qualified service person in accordance with local codes to prevent shock hazard and assure stability during operation.

•Washer is heavy. Two or more people may be needed to install and move the appliance. Failure to do so can result in back or other injury.

•Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause serious leak damage.

•To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

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IMPORTANT SAFETY INSTRUCTIONS

WARNING: RISK TO CHILDREN

•Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances.

Failure to comply with these warnings could result in serious personal injuries.

•Destroy the carton, plastic bag, and other packing materials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. Failure to comply with these warnings could result in serious personal injuries.

•Keep laundry products out of children's reach. To prevent personal injury, observe all warnings on product labels. Failure to comply with these warnings could result in serious personal injuries.

•Remove the door to the washing compartment to avoid the danger of children or small animals getting trapped inside before your washer is removed from service or discarded. Failure to do so can result in serious personal injury or death.

GROUNDING REQUIREMENTS

IMPORTANT: Please read carefully. TO CONNECT ELECTRICITY

WARNING

Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Failure to follow these warnings can cause serious injury, fire, electrical shock, or death.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

3-prong grounding type wall receptacle

Ensure proper

ground exists

before use.

3-prong grounding plug

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FEATURES AND BENEFITS

KEY PARTS AND COMPONENTS

A DETERGENT DISPENSER

There are four compartments, one each for prewash (not used on this model) main wash, liquid bleach, and liquid fabric softener.

B CONTROL PANEL WITH LED DISPLAY

The easy-to-read LED display shows cycle options, settings, cycle status, and estimated time remaining during operation.

NOTE: Sensors in the washer automatically detect the size of the wash load to optimize washing time, based on the selected cycle and options.

C DIRECT-DRIVE MOTOR

The direct-drive motor provides improved performance and reliability while increasing energy efficiency. (Motor is not visible.)

D LARGE-CAPACITY STAINLESS STEEL DRUM

The ultra-large stainless steel drum offers extreme durability and is tilted to improve efficiency and allow easier access for large items.

E EASY-ACCESS LOCKING DOOR

	The extra-large door locks during operation and has a	Power
	delay feature to prevent the door from being opened until
		Cord
	it is safe to do so.
	F FILTER ACCESS PANEL
	Provides easy access to the drain pump filter, which	Drain
	allows you to clean the filter or retrieve lost items without
		Hose
	a service call.
	G LEVELING FEET
	Four leveling feet (two in the front and two in the back)
	adjust to improve washer stability on uneven floors. Feet
	are adjusted and locked in place using the adjusting
	wrench included with the washer.

Hot and Cold

Water Inlets

Included Accessories	Rear of Washer
	Shipping Bolts/Retainers (4)
	NOTE: Bolts/retainers MUST be removed prior
	to operation. Keep for future use. See page 8.

Hot and Cold	Non-skid pads	Caps (4)	Optional Accessories
Water Hoses		(for covering
		shipping bolt holes)	Drain Hose Extension	Stacking kit (For dryer)

	Wrench	Tie Strap	Elbow Bracket	P/N 5215ER2002K	D26 17002	(White)
	(for removing
		(for securing	(for securing		D26 17008	(Ginger)
	shipping bolts and
		drain hose)	drain hose)		D26 17009	(Chili Pepper)
	adjusting leveling feet)

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			INSTALLATION REQUIREMENTS
		KEY DIMENSIONS AND SPECIFICATIONS
	Description		Front-Loading Washer
	Rated Voltage/Frequency		120VAC, 60Hz
	Dimensions		27" (W) X 293/4" (D) X 3811/16" (H), 51" (D, door open)
			68.6 cm (W) X 75.6 cm(D) X 98.3 cm(H), 129.5 cm (D, door open)
	Net Weight		179 lb. (81 kg)

CHOOSE THE PROPER LOCATION

WARNING

•Washer is heavy! Two or more people are required when moving and unpacking the washer. Failure to do so may result in damage to property or serious bodily harm.

•Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•Properly ground washer to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•The base opening must not be obstructed by carpeting when the washer is installed on a carpeted floor.

•Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet.

Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

Power Outlet

•The power outlet must be within 60 in. (1.5 m) of either side of the washer.

•The appliance and outlet must be positioned so that the plug is easily accessible.

•Do not overload the outlet with more than one appliance.

•The outlet must be grounded in accordance with current wiring codes and regulations.

•Time-delay fuse or circuit breaker is recommended.

NOTE: It is the personal responsibility and obligation of the product owner to have a proper outlet installed by a qualified service person.

CLEARANCES
211/4"
(54 cm)
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(75.6 cm)	(10 cm)
51"
(129.5 cm)

To ensure sufficient clearance for water lines and airflow, allow minimum clearances of at least 1 in. (2.5 cm) at the sides and 4 in. (10 cm) behind the unit. Be sure to allow for wall, door, or floor moldings that may increase the required clearances.

1"	27"	1"
(2.5 cm)	(68.6 cm)	(2.5 cm)

Allow at least 24 in. (61.2 cm) in front of the washer to open the door.

FLOORING

•To minimize noise and vibration, the washer MUST be installed on a solidly constructed floor. See the NOTE at right.

•Allowable slope under the entire washer is a maximum 1" difference from side to side or from front to back.

•Carpeting and soft tile surfaces are not recommended.

•Never install the washer on a platform or weakly supported structure.

NOTE: Please note that the floor must be strong and rigid enough to support the weight of the washer, when fully loaded, without flexing or bouncing. If your floor has too much flex in it, you may need to reinforce it to make it more rigid. A floor that is adequate for a top-loading washer may not be rigid enough for a front loading washer, due to the difference in the spin speed and direction. If the floor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your house.

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INSTALLATION INSTRUCTIONS

UNPACKING AND REMOVING SHIPPING BOLTS

When removing the washer from the carton base, be sure to remove the foam tub support in the middle of the carton base. See drawing below.

If you must lay the washer down to remove the base packaging materials, always protect the side of the washer and lay it carefully on its side. DO NOT lay the washer on its front or back.

To prevent internal damage during transport, the washer is equipped with 4 shipping bolts and plastic retainers.

IMPORTANT:

•These shipping bolts and retainers MUST NOT be removed until just before moving the washer into its final position.

•These bolts and retainers MUST be removed before operating the washer.

•Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer.

NOTE: The power cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.

Shipping

Bolts

Power

Cord

1.Starting with the bottom 2 shipping bolts, use the included wrench to fully loosen all 4 shipping bolts by turning them counterclockwise.

Carton

Base

Foam Tub

Support

Shipping bolts

Hole Cap

2.Remove the bolt assemblies by wiggling them slightly while pulling.

3.Locate the four hole caps included in the accessory pack and install them in the shipping bolt holes.

NOTE: Save the bolt assemblies for future use. To prevent damage to internal components, the bolt assemblies must be installed when transporting the washer.

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INSTALLATION INSTRUCTIONS

CONNECTING THE WATER LINES

•IMPORTANT: Use new hoses when installing the washer. Do NOT reuse old hoses.

•IMPORTANT: Use ONLY the inlet hoses provided with this laundry product. Aftermarket hoses are not guaranteed to fit or function correctly. Other hoses may not tighten correctly and could cause leaks. Subsequent damage to product or property will not be covered under the terms of the product warranty.

•Water supply pressure must be between 14.5 psi and 116 psi (100~800 kPa). If the water supply pressure is more than 116 psi, a pressure reducing valve must be installed.

•Periodically check the hose for cracks, leaks, and wear, and replace the hose if necessary.

•Make sure that the water lines are not stretched, pinched, crushed, or kinked.

•The washer should never be installed or stored in a location subject to freezing temperatures. Damage to the water lines and internal mechanisms of the washer can result. If the washer was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use and check for leaks prior to operation.

Water Hose	Rubber Seal
(to water inlet
on washer)

For cold water For hot water

Water Inlets

2.Attach the back of the

cold water inlet on the back of the washer. Tighten the fittings securely.

NOTE: Be careful not to cross-thread the hose fittings since this will damage the valve and could result in property damage from leaks.

Water Tap

Rubber Seal	Water Hose
	(to tap)

1.Inspect the threaded fitting on each hose and make sure there is a rubber seal in place in both ends.

3.Connect the water supply hoses to the HOT and COLD water faucets tightly by hand and then tighten another 2/3 turn with pliers. Turn ON the water faucets and check for leaks.

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INSTALLATION INSTRUCTIONS

CONNECTING THE DRAIN HOSE

•The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage.

•Do not install the end of the drain hose higher than 96 in. (243.8 cm) above the bottom of the washer.

•The drain must be installed in accordance with any applicable local codes and regulations.

•Make sure that the drain hose is not stretched, pinched, crushed, or kinked.

NOTE:

A drain hose extension kit is available if the drain hose is not long enough. Do not extend drain hose more than 6 feet, as this will cause poor draining resulting in poor wash and spin performance.

Drain Hose Extension

P/N 5215ER2002K

Option 1: Standpipe

Elbow Bracket

Option 2: Laundry Tub

Elbow Bracket

Laundry Tub

Tie Strap

Drain Hose

The elbow bracket should be installed near the end of the drain hose. Hang the end of the drain hose over the side of the laundry tub. Use tie strap to secure the drain hose in place.

Tie

Strap

Drain Hose

Install the end of the drain hose into the elbow bracket. Do not extend the drain hose more than 4 inches past the end of the elbow bracket. Use tie strap to secure the drain hose in place.

NOTE:

•Total height of the hose end should not exceed 96 in. (243.8 cm) from the bottom of the washer.

•The drain hose should be inserted no more than 8–12 inches into the standpipe.

•Extending the drain hose more than 4 inches past the end of the elbow bracket can cause mold or microorganisms to spread to the inside of the washer.

Option 3: Floor Drain

Drain Hose

Floor Drain

Insert the end of the drain hose into the floor drain.

If possible, secure the hose to prevent it from moving or coming out of the drain.

CONNECT TO THE POWER SUPPLY

Washer should be plugged into a 120-VAC, 60-Hz grounded 3-prong outlet.

Plug in the washer.

10

INSTALLATION INSTRUCTIONS

LEVELING THE WASHER

The drum of your new washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a level, solid surface.

NOTE: Adjust the leveling feet only as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate.

NOTE: Before installing the washer, make sure the floor is clean, dry and free of dust, dirt, water and oils so the washer feet can not slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor. See INSTALLATION OF NON-SKID PADS below for more

information.

NOTE: If a drip pan must be used, take extra care to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation.

•All four leveling feet must rest solidly on the floor. Attempt to rock the washer from corner to corner to make sure that all four leveling feet are in firm contact with the floor.

Level

Leveling

Feet

Leveling Feet

Raise

Lower

2.Loosen the locknuts on all 4 leveling feet with the wrench until you can adjust the feet. Use the wrench to turn the feet clockwise to raise the washer and counterclockwise to lower the washer. Using a level, adjust the feet until the washer is level from side to side and front to back. Make sure all 4 feet are in firm contact with the floor.

NOTE: If you are installing the washer on the optional pedestal, the washer leveling feet should be fully retracted. Use the leveling feet on the pedestal to level the washer.

Tighten all 4 lock nuts securely using the wrench.

3.Once the washer is level from side to side and front to back, use the adjusting wrench to tighten all four lock nuts securely to prevent the legs from getting out of adjustment during operation.

Make sure that all 4 leveling feet are in firm contact with the floor.

NOTE: To make sure that the washer is properly level, run the washer with a test load: place a medium-sized load of laundry in the machine. Then press POWER, select RINSE+SPIN, and then press the START/PAUSE button. See the following sections for additional information on cycle selection and operation. Verify that the washer does not rock or vibrate excessively during the spin cycle. If the

the leveling feet, while the are reduced to a

NON-SKID PADS

to prevent the washer heavily unbalanced loads.

load to be out of can result from the

these conditions are below for installation of

will help prevent the washer balance conditions thereby

reducing noise and vibration.

Non-skid pads

This side up

Stick adhesive side to floor

Remove backing

Place the pads under both front feet.

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HOW TO USE

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire Use & Care Guide, including the Important Safety Instructions, before operating this washer.

CONTROL PANEL FEATURES

5

6

3

6

4

1 POWER ON/OFF BUTTON		4 CYCLE MODIFIER BUTTONS
Press to turn the washer ON. Press again to turn the		Use these buttons to adjust the desired cycle options
washer OFF.		for the selected cycle. See page 19 for a complete
NOTE: Pressing the ON/OFF button during a cycle will		description.
cancel that cycle and any load settings will be lost.		NOTE : Not all settings are available on all cycle
		selections. See chart on page 14 for details.
2 CYCLE SELECTOR KNOB
Turn this knob to select the desired cycle. Once the		The display shows the selected settings and options,
desired cycle has been	standard presets
will be shown in the display.	settings can be	as well as the estimated time remaining in the cycle.
adjusted using the cycle	buttons anytime before
starting the cycle. (See the	guide on page 14 for	6 OPTION BUTTON
allowable settings. To protect	fabrics, not all	The option buttons allow you to select additional cycle
settings are allowed in all
		options and will light when selected. Certain buttons
		also allow you to activate special functions by pressing
3 START/PAUSE BUTTON		and holding the button for 3 seconds.
Press this button to START the selected cycle.		For detailed information about the individual options,
If the washer is running, use	button to PAUSE the	please see the following pages.
cycle without losing the current	.

NOTE: If you do not press the START/PAUSE button within 4 minutes of selecting a cycle, the washer automatically turns off.

12

HOW TO USE

OPERATING THE WASHER

1 SORT LAUNDRY AND LOAD WASHER

Refer to page 15.

DETERGENT AND OTHER PRODUCTS

dispenser drawer and add detergent to the main wash

in the dispenser drawer. Add bleach and fabric softener as See pages 16 and 17 for important information on detergents and use.

TURN ON THE WASHER

Press the POWER button to turn ON the washer. The lights around the Cycle

Selector Knob will illuminate and a chime will sound. Refer to page 12.

SELECT A CYCLE

Turn the Cycle Selector Knob either direction to select the desired cycle. The preset Wash/Rinse Temperature, Spin Speed, Soil Level, and Option settings for that cycle will be shown. Refer to page 12.

SELECT CYCLE MODIFIERS

Default settings for the selected cycle can now be changed if desired. This can be done using the cycle modifier buttons as shown on page 19 (Wash/Rinse, Spin Speed, Soil Level, and Beeper).

NOTE: To protect your fabrics, not all modifiers are available on all cycles.

SELECT CYCLE OPTIONS

Cycle options can also be added using the option buttons as shown on page 20 and 21.

NOTE: Not all options are available on all cycles.

BEGIN CYCLE

Press the START/PAUSE button to begin the cycle. Once the cycle has been started, pressing the START/PAUSE again will pause the washer and retain the existing settings for up to 4 minutes.

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HOW TO USE

CYCLE GUIDE

The cycle guide below shows the default settings, available options and recommended fabric types for each cycle. Allowable modifier adjustments are shown below the default setting for each cycle.

= Default setting

Cycle

Fabric type

Soil Level

Wash/Rinse

Spin

PreWash

Extra Rinse

Stain Cycle

Temp.

speed

Normal

Warm/Cold

Extra High

Cotton/

Cotton, linen,

Heavy

Warm/Warm

No Spin

towels, shirts,

Light

Hot/Cold

Low

Towels

sheets

Tap Cold/Cold

Medium

Cold/Cold

High

Mixed loads,

Normal

Warm/Cold

High

Heavy

Warm/Warm

Extra High

Normal

work clothes,

Light

Hot/Cold

No Spin

jeans, shirts

Tap Cold/Cold

Low

Cold/Cold

Medium

Dress shirts/

Normal

Warm/Cold

Medium

Perm. Press

pants, wrinkle free

Heavy

Warm/Warm

High

clothing, poly/

Light

Hot/Cold

No Spin

cotton blend

Tap Cold/Cold

Low

clothing, table cloths

Cold/Cold

Dress shirts/

Normal

Cold/Cold

Medium

Delicates

Heavy

Warm/Cold

No Spin

blouses, nylons,

Light

Warm/Warm

Low

sheer or lacy garment

Tap Cold/Cold

Normal

Warm/Cold

Medium

Hand Wash/

Items labeled

Light

Warm/Warm

No Spin

Wool

“hand washable”

Tap Cold/Cold

Low

Cold/Cold

14

HOW TO USE

SORTING WASH LOADS

Fabric Care Labels

Loading the Washer

Many articles of clothing include a fabric care label. Using

• Check all pockets to make sure that they are empty.

the chart below, adjust the cycle and options selections to

Items such as clips, matches, pens, coins, and keys can

care for your clothing according to the manufacturer’s

damage both your washer and your clothes.

recommendations.

• Close zippers, hooks, and drawstrings to prevent these

items

wash

be

bulky

for

small items.

NOTE: Make sure the door seal area is clear when closing the door. Overloading the washer can cause items to get caught between the door and the seal. This can damage both the items and the seal.

.

• DO NOT OVERLOAD THE DRUM

• MAKE SURE CLOTHING IS NOT CAUGHT IN THE DOOR GASKET

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	Sort Laundry...
	by Colors		by Soil		by Fabric		by Lint
	Whites		Heavy		Delicates		Lint Producer
	Lights		Normal		Easy Care		Lint Collector
	Darks		Light		Sturdy

15

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HOW TO USE

ABOUT THE DISPENSER

The automatic dispenser consists of four compartments which hold:

•Liquid chlorine bleach.

•Liquid fabric softener.

•Liquid or powdered detergent for prewash. (This compartment is not used on this model.)

•Liquid or powdered detergent and color-safe bleach for main wash.

	Main Wash	Liquid Chlorine
	Compartment
		Bleach
		Compartment

Liquid Fabric

Softener

Compartment

Prewash Compartment

(This compartment is not used on this model.)

Pre-Wash Detergent Compartment

The dispenser drawer has a compartment that is labeled "Prewash". However, this model does not include a prewash option. Do not put detergent in this compartment. Detergent in this compartment will not be dispensed and will need to be manually cleaned out.

Main Wash Detergent Compartment

This compartment holds laundry detergent for the main wash cycle; this detergent is added to the load at the beginning of the cycle. Always use HE (High-Efficiency) detergent with your washing machine. Either powdered or liquid detergent may be used.

Never exceed the manufacturer's recommendations when adding detergent. Using too much detergent can result in detergent buildup in clothing and the washer.

NOTE: Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type. DO NOT add liquid or powdered color-safe bleach to the bleach dispenser. DO NOT mix liquid and powdered cleaning agents within the same compartment.

Liquid Bleach Compartment

This compartment holds liquid chlorine bleach, which will be dispensed automatically at the proper time during the wash cycle.

•Do not add powdered or liquid color-safe bleach to this compartment. The bleach compartment is designed to dispense liquid chlorine bleach only. Powdered or liquid color-safe bleach will not dispense properly.

•Always follow the manufacturer's recommendations when adding bleach. Do not exceed the maximum fill line since this can cause the bleach to be dispensed immediately causing damage to fabrics. Using too much bleach can damage fabrics.

•Never pour undiluted liquid chlorine bleach directly onto the load or into the drum. Fabric damage can occur.

Fabric Softener Compartment

This compartment holds liquid fabric softener, which will be automatically dispensed during the final rinse cycle.

Never exceed the manufacturer's recommendations when adding softener. Using too much fabric softener can result in buildup in clothing and the washer. Either powdered or liquid fabric softener may be used.

•Always follow the manufacturer's recommendations when adding fabric softener. Do not exceed the maximum fill line. Using too much fabric softener may stain clothes.

•Dilute concentrated fabric softeners with warm water. Do not exceed the maximum fill line.

•Never pour fabric softener directly onto the load or into the drum.

16

HOW TO USE

DETERGENT AND DISPENSER USE

A Word About Detergents

HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of your washer clean.

Using non-HE detergent may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and machine damage.

MAXIMUM

Normal load amount

LIQUID	POWDERED
DETERGENT	DETERGENT

For proper wash performance, always measure the detergent using the measure provided with the detergent by the manufacturer.

The normal amount needed for average loads is less than 1/2 of the recommended maximum. Use less detergent for soft water, light soil or smaller loads. Never use more than the maximum amount recommended by the detergent manufacturer.

Filling the Dispenser

To add detergent, bleach, and fabric softener to the automatic dispenser:

1 Open the dispenser drawer.

2Load the laundry products into the appropriate compartments.

3 Close the drawer before starting the cycle.

NOTE: It is normal for a small amount of water to remain in bleach and softener compartments at the end of the

.

IMPORTANT: Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer or dryer. Wipe up any spills immediately. These products can damage the finish and controls.

NOTE: Do not put detergent or other laundry products in the Prewash compartment. This compartment is not used on this model

Designed to use only

HE (High-Efficiency) detergent

IMPORTANT: Your washing machine is designed for use with only High-Efficiency (HE) detergents. HE detergents are formulated specifically for front-load washers and contain suds-reducing agents. Always look for the HE symbol when purchasing detergent.

IMPORTANT: Not all detergents are the same. Careful attention must be paid to the amount of detergent used to avoid overusing, poor rinsing and detergent buildup in clothing, and residue buildup that can contribute to odors in the machine. NEVER use a cup or scoop other than that supplied by the manufacturer of the detergent you are using. Never use more than the maximum amount recommended by the manufacturer of the detergent.

While HE detergents are designed for this type of washing machine, care must be used when measuring the detergent. For most normal loads, no more than 1/2 to 3/4 of a cup or scoop of HE detergent should be used.

NOTE: Extra care must be exercised when using 2X and 3X concentrated detergents because even a little bit extra can contribute to the problems mentioned above.

NOTE: Detergents designated as HE-COMPATIBLE may not provide optimal results.

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HOW TO USE

THE TIME AND STATUS DISPLAY

The time and status display shows the cycle progress and estimated time remaining, cycle options, and other status messages for your washer.

1

2

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1 DOOR LOCK INDICATOR		2 ESTIMATED TIME REMAINING
Indicates that the door is locked. The washer	will lock	When the START/PAUSE button is pressed, the washer
while the washer is operating. The door can	unlocked	automatically detects the wash load (weight) and
by pressing the START/PAUSE button to	washer.	optimizes the washing time, based on the selected cycle
NOTE: If the temperature in the washer is	the	and options. The display will then indicate the estimated
door cannot be unlocked until the washer	. If	time remaining for the selected wash cycle.
the water level is too high, select the DRAIN	cycle	NOTE: The cycle time displayed may appear much
to drain excess water. Do not try to force	door.	longer than that of a top-loading washer. The displayed
		time is for the complete cycle, rather than just the
		agitation portion of the cycle, as is typically shown on a
		top-loading washer.

18

HOW TO USE

CYCLE MODIFIER BUTTONS

Each cycle has default settings that are selected automatically. You may also customize these settings using the cycle modifier buttons. Press the button for the desired modifier until the indicator light for the desired value is lit. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. Due to the high-efficiency nature of this product, water levels may be much lower than expected.

This is normal operation and cleaning/rinsing performance will not be compromised.

NOTE: To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle. A beeper will sound and the LED will not light if a selection is not allowed. See the Cycle Guide on page 14 for details.

1 2

1 SOIL LEVEL

Adjusts the selected cycle to allow more time for heavily soiled clothes or less time for lightly soiled clothes. Press the SOIL LEVEL button until the indicator light for the desired setting is lit.

2 WASH/RINSE

Selects the wash and rinse temperature combination for the selected cycle. Press the WASH/RINSE button until the indicator light for the desired setting is lit.

•Select the water temperature suitable for the type of load you are washing. Follow the fabric care label for best results.

•Warm rinses leave the loads drier than cold rinses. Warm rinses can increase wrinkling.

•In cold climates, a warm rinse makes the load more comfortable to handle.

•Cold rinses use less energy, and the rinse temperature depends on the cold water at the faucet.

4

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3

SPEED

The washer drum spins at up to 1,050 RPM. This extracts more water from clothes, reducing drying time and saving

energy.

Press the SPIN SPEED button until the indicator light for the desired setting is lit.

fabrics, such as delicates, require a slower spin

.

Drain & Spin cycle:

Spin Speed button also activates the Drain & Spin cycle drain the tub and spin clothes; for example, if you want to

remove clothes before the cycle has ended. activate the DRAIN & SPIN cycle:

Press the ON/OFF button to turn on the washer. Press the SPIN SPEED button.

Select the desired spin speed.

NOTE: If NO SPIN is selected, the washer will drain only. Press the START/PAUSE button.

4 BEEPER

Adjusts the end-of-cycle beeper volume or turns it off.

19

HOW TO USE

CYCLE OPTIONS BUTTONS

Your washing machine features several additional cycle options to customize cycles to meet your individual needs. Certain buttons also feature a special function (see the following page for details) that can be activated by pressing and holding that button for 3 seconds.

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TO ADD CYCLE OPTIONS TO A CYCLE:

1

2Use the cycle settings buttons to adjust the settings for that cycle.

3Press the cycle option button(s) for the option you would like to add. The cycle option buttons will light when selected.

4Press the START/PAUSE button to start the cycle. The washer will start automatically.

NOTE: To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle. See the Cycle Guide for details.

DELAY WASH

Once you have selected the cycle and other settings, press this button to delay the start of the wash cycle.

Each press of the button increases the delay time by one hour, up to 9 hours.

RINSE+SPIN

Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing

stains from setting in fabrics.

A buildup of detergent residue can

occur in the wash tub over time and can lead to a mildewy or musty

smell. The TUB CLEAN cycle is specially designed to remove this buildup. Add liquid chlorine bleach to the bleach Compartment. After the cycle has ended, open the door and allow the drum interior to dry completely.

NOTE: Do NOT use this cycle with clothes, and do NOT add detergent or fabric softener.

NOTE: If you use the TUB CLEAN cycle on a monthly basis, the wash drum will be kept clean.

activate the Rinse+Spin cycle:

1 Press the ON/OFF button to turn on the washer.

2 Press the RINSE+SPIN button.

3 Press the START/PAUSE button.

20

	HOW TO USE
	CYCLE OPTIONS BUTTONS (cont.)		SPECIAL FUNCTIONS

Selecting Cycle Options with the OPTION Button

Press the OPTION button to add one of the following options to a cycle. Pressing the button repeatedly will cycle through the options.

NOTE: Only one of the following options can be selected at a time.

PRE-WASH

Press the OPTION button to select this option to add a 16minute prewash and spin

cycle to the chosen cycle. This is especially useful for heavily soiled items.

EXTRA RINSE

This option will add an extra rinse cycle to the selected cycle. Use this option to help

ensure the removal of detergent or bleach residue from fabrics.

STAIN CYCLE

Select this option for heavily stained clothes, such as play clothes or work clothes. Stain

Cycle will add extra wash time to the selected cycle, as well as an additional rinse cycle.

Certain buttons also activate special functions, including CHILD LOCK and SPINSENSE™. Press and hold the button marked with the special function for 3 seconds to activate.

SPINSENSE™

SPINSENSE™ can be used to help reduce or eliminate vibrations, especially on wood floor installations.

To activate SPINSENSE™:

While the washing machine is running in any cycle, press and hold the TUB

CLEAN button for 3 seconds.

The SPIN SPEED light will blink while the washer is running to show that SPINSENSE™ is active. The SPINSENSE™ function will remain active for every cycle, even after a power failure.

To cancel SPINSENSE™:

Press and hold the TUB CLEAN button for 3 seconds to turn off the SPINSENSE™ function.

CHILD LOCK

Use this option to prevent unwanted use of the washer or to keep cycle settings from being changed while the washer is

operating. Press and hold the OPTION

button for 3 seconds to activate or deactivate CHILD LOCK.

The lock icon will be shown in the display, and all controls are disabled. The washer can be locked during a cycle. Once CHILD LOCK is selected, the display will alternate between CL and the time remaining.

HAND WASH/WOOL

•Only woolen items that are designated as “MachineWashable” should be washed in this washing machine

•Wash only small loads for optimum fabric care (less than 8 lbs.)

•Only neutral (wool safe) detergents should be used (Only a small quantity of detergent is needed due to the small load size and low volume of water in the cycle.)

•The HAND WASH/WOOL cycle uses a gentle tumble action and low speed spin for ultimate fabric care

The wool wash cycle of this machine has been approved by Woolmark for the washing of machine washable Woolmark products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine, M0807

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21

Plug the power cord into a properly grounded electrical outlet.

wash drum.

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CARE AND CLEANING

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire manual, including the Important Safety Instructions, before operating this washer.

•Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electrical shock, or death.

•Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.

REGULAR CLEANING

Cleaning the Exterior

Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent.

Immediately wipe off any spills with a soft, damp cloth.

IMPORTANT: Do not use methylated spirits, solvents, or similar products. Never use steel wool or abrasive cleaners because they can damage the surface.

Care and Cleaning of the Interior

Use a towel or soft cloth to wipe around the washer door opening, door seal, and door glass. These areas should be kept clean to ensure a watertight seal. Be sure to wipe under the inside rubber seal to remove any moisture or soil.

Always remove items from the washer as soon as the cycle is completed. Leaving damp items in the washer can cause wrinkling, color transfer, and odor.

Run the TUB CLEAN cycle once a month, or more often if needed, to remove detergent buildup and other residue.

Read these instructions carefully before beginning the TUB CLEAN cycle.

1

2 Open the dispenser drawer.

3Add liquid chlorine bleach or tub cleaner.

Some powder or tablet tub cleaners which are manufactured for this purpose can be used.

(NOTE : Do not add any laundry detergent or fabric softener to the drawer when using TUB CLEAN.)

-If using liquid chlorine bleach

Add liquid chlorine bleach to the bleach compartment of the drawer. (NOTE : Do not exceed the maximum fill line and do not pour undiluted liquid bleach directly into the wash drum.)

-If using powder cleaner

Remove the liquid detergent cup and add powder cleaner to the main wash compartment of the dispenser drawer.

-If using tablet cleaner

Add tablet cleaner to the wash drum directly.

(NOTE : Do not add tablet cleaner to the dispenser drawer.)

4 Close the drawer and washer door.

5 Select TUB CLEAN and press START/PAUSE.

NOTE: It is recommended that TUB CLEAN should be repeated monthly. If mildew or musty smell already exists, run TUB CLEAN for 3 consecutive weeks. After TUB CLEAN is complete or when the washer is not used, leave the washer door open for better ventilation and drying inside of the washer.

Door Seal and Glass Cleaning

Due to the location and nature of the door seal, some detergent and soil residue may build up on the door glass and seal.

Periodic cleaning with a bleach solution can help remove
buildup and stains and can help sanitize the seal to prevent	22
odors.

NOTE: Wear rubber gloves and eye protection while performing the following procedure:

1	liquid chlorine bleach with 1 gallon
	water.
2	Use this solution to wipe down all
	surfaces of the gasket and glass
	gasket to remove any deposits
	left there. (The gasket is stiff. Be
	sure to fold back the lip of the
	gasket to get under the edge
	where residue can build up.)

3 Wipe the gasket and glass with a dry cloth.

4 Leave the door open to allow the gasket to dry completely.

NOTE:

•Follow the manufacturer's instructions for proper use of bleach.

•Do not use undiluted bleach as this will damage the gasket.

Removing Mineral Buildup

live in an area with hard water, lime scale can form on components of the washer. Use of a water softener is

in areas with hard water.

a descaler, such as Washer Magic®, and run the TUB cycle before washing clothing.

use steel wool or abrasive cleaners; they can damage surface.

Storing the Washer

If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures:

1

2 Disconnect hoses from water supply and drain water from hoses.

3

4Add 1 gallon of nontoxic recreational vehicle (RV)antifreeze to the empty wash drum. Close door.

5Select the spin cycle and let washer spin for 1 minute to drain out all the water.

NOTE: Not all of the RV antifreeze will be expelled.

6Unplug the power cord, dry the drum interior with a soft cloth, and close the door.

7Remove the inserts from the dispenser. Drain any water in compartments and dry the compartments.

8 Store the washer in an upright position.

9To remove the antifreeze from the washer after storage, run washer through a complete cycle using a small amount of detergent. Do not add laundry!

CARE AND CLEANING

REGULAR CLEANING (cont.)

Cleaning the Dispenser

The dispenser should be cleaned periodically to remove buildup of detergent and other laundry products that can cause the dispenser not to dispense the laundry product properly.

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3. Remove the liquid detergent box, softener and bleach inserts from their compartments.

4. Clean the dispenser compartments with warm soapy water.

23

CARE AND CLEANING

MAINTENANCE

Cleaning the Water Inlet Filters

If the washer detects that water is not entering the dispenser, an error message will show on the display. Inlet valve filter screens could be plugged by hard water scale, sediment in the water supply, plumbing scale, etc.

NOTE: The inlet screens protect the delicate parts of the fill valve from being damaged by particles that may get into the valves with the water supply. Operating the washer with the filters removed could cause a valve to fail to open resulting in flooding and/or property damage.

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1.Turn OFF both water taps completely. Unscrew the hot and cold water lines from the back of the washer.

IMPORTANT: Use ONLY the inlet hoses provided with this laundry product. Aftermarket hoses are not guaranteed to fit or function correctly. Other hoses may not tighten correctly and could cause leaks. Subsequent damage to product or property will not be covered under the terms of the product warranty.

2.Carefully remove the filters from the water valves and soak them in white vinegar or a lime scale remover, following the manufacturer's instructions. Rinse thoroughly before reinstalling.

Press the filters back into place and reattach the water lines.

24

CARE AND CLEANING

MAINTENANCE (cont.)

Cleaning the Drain Pump Filter

Your Washer is equipped with a filter that helps prevent excess lint and foreign objects like buttons, keys, and coins from causing damage to the pump. If the washer fails to drain properly, unplug the washer and allow the water to cool, if necessary, before proceeding.

Plug

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1. Open the drain pump filter access panel.

Drain Hose

2.Unclip the drain hose and pull it out. Place the end of the drain hose into a shallow pan or a floor drain. Use care not to pull the hose out too far or it may not drain properly.

4.Twist the pump filter counterclockwise to remove. Remove any lint and foreign objects from the pump filter.

Reverse the procedures described in the steps above to reinstall the filter and drain plug. Be sure to close the cover.

25

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TROUBLESHOOTING GUIDE

NORMAL SOUNDS YOU MAY HEAR

The following sounds may be heard while the washer is operating. They are normal.

Clicking:

Door lock relay when the door locks and unlocks.

Spraying or hissing:

Water spraying or circulating during the cycle.

Humming or gurgling:

Drain pump pumping water from the washer at the end of a cycle.

Splashing:

Clothes tumbling in the drum during the wash and rinse cycles.

BEFORE CALLING FOR SERVICE

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service.

Rattling and clanking noise

Check if...	Then...
Foreign objects, such as keys, coins, or safety pins, may be	Stop washer and check drum and drain filter for foreign objects. If
in drum or pump.	noise continues after washer is restarted, call for service.

Thumping sound

Check if...	Then...
Heavy wash loads may produce a thumping sound.	This is normal. If sound continues, washer is probably out of
	balance. Stop and redistribute wash load.
Washer load may be out of balance.	Pause the cycle and redistribute the load after the door unlocks.
Washing shoes or tightly tangled clothes.

Vibrating noise

Check if...	Then...
Shipping bolts and/or packaging materials not removed.	See Unpacking and Removing Shipping Bolts in the Installation
	Requirements on page 8.
Wash load may be unevenly distributed in the drum.	Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the	See Leveling the Washer in the Installation Instructions on page 11.
floor.
Floor not rigid enough.	Make sure that the floor is solid and does not flex.
	See Flooring in the Installation Requirements on page 7.

Water leaking around washer

Check if...	Then...
Fill hose connection is loose at tap or washer.	Check hoses. Check and tighten hose connections.
House drain pipes are clogged.	Unclog drain pipe. Contact a plumber if necessary.
Drain hose has come out of drain.	Tie drain hose to inlet hose or standpipe to prevent it from coming
Drain hose is not inserted far enough.	out during drain. It should be inserted about 8-12 inches into the
	standpipe.

Excessive sudsing

Check if...	Then...
Too much detergent or incorrect detergent.			Only use detergent with the HE (High-Efficiency) logo.
			See Detergent Use in the How to Use section on page
			16-17.

26

TROUBLESHOOTING GUIDE

BEFORE CALLING FOR SERVICE (cont.)

Staining

Check if...	Then...
Were bleach or softener added directly to the wash load in	Laundry chemicals must be loaded into the dispenser.
the drum?
Washer not unloaded promptly.	Always remove items from the washer as soon as possible after the
	cycle is complete.
Clothes not properly sorted.	Always wash dark colors separately from light colors and whites to
	prevent discoloration. If possible, do not wash heavily soiled items
	with lightly soiled ones.

Water in the washer drains slowly or not at all, or the display shows:

Check if...	Then...
Drain hose is kinked, pinched, or clogged.	Make sure the drain hose is free of clogs, kinks, etc., and is not
	pinched behind or under the washer.
The drain pump filter is clogged.	Clean the drain pump filter. See Maintenance in the Care and
	Cleaning section on page 25.
Drain discharge is more than 96" above bottom of washer.	Adjust or repair drain.

Washer fills with water slowly or not at all, or the display shows:

Check if...	Then...
Water supply taps are not open fully.	Make sure that the water taps are open fully.
Water line hoses are kinked, pinched, or crushed.	Make sure the hoses are not kinked or pinched.
	Be careful when moving the washer.
Water inlet filters are clogged.	Clean the inlet filters. See Maintenanse in the Care and Cleaning
	section on page 24.
Water pressure to tap or house is too low.	Check another faucet in the house to make sure that household
	water pressure is adequate.
Water supply connected with leak-limiting hoses.	Hoses designed to limit leaks can trip falsely and prevent washer
	from filling.

Washer will not turn ON

Check if...	Then...
Power cord is not properly plugged in.	Make sure that the plug is plugged securely into a grounded,
	3-prong, 120-VAC, 60-Hz outlet.
House fuse is blown, circuit breaker has tripped, or power	Reset circuit breaker or replace fuse. Do not increase fuse capacity.
outage has occurred.	If the problem is a circuit overload, have it corrected by a qualified
	electrician.

Cycle won't start, or the display shows:

Check if...	Then...
The door is not closed properly.	Make sure that the door is closed properly and press the
	START/PAUSE button. After starting a cycle, it may take a few
	moments before the drum begins to turn or spin. The washer will not
	operate unless the door is locked.
	If the door is closed and locked and the open door error message is
	displayed, call for service.

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TROUBLESHOOTING GUIDE

BEFORE CALLING FOR SERVICE (cont.)

Door will not unlock when cycle is stopped or paused

Check if...	Then...
Interior temperature of washer is too high.	The washer door has a safety feature to prevent burns.
	For example, if the washer is paused during the hot wash portion of
	a sanitize cycle, the interior temperature of the drum will be very hot,
	so the door will not unlock. This is normal. Allow the washer to cool
	until the DOOR LOCK indicator turns OFF on the display.
Water level in washer is too high.	To drain the water, press POWER, then press the SPIN SPEED
	button without selecting a cycle.

Wash cycle time is longer than usual

Check if...	Then...
The washer automatically adjusts the wash time for the	This is normal. The washer adjusts cycle time automatically to
amount of laundry, water pressure, water heating time and	provide optimal results for the selected cycle. The time remaining
other operating conditions.	shown in the display is only an estimate. Actual time may vary.

Musty or mildewy odor in washer

Check if...	Then...
Incorrect or too much detergent has been used.	Use only HE (High-Efficiency) detergent in accordance with the
	manufacturer's instructions.
Inside of tub not cleaned properly.	Run the TUB CLEAN cycle regularly. Be sure to wipe around and
	under the door seal frequently. See Care and Cleaning of the Interior
	on page 22.
	Clean around door seal/glass to prevent odor or mildew:
	1.	Wipe dry the door seal/glass and the door opening area.
	2.	Wipe around the inner drum/door seal and the lower door seal.
	3.	For difficult-to-remove odors, use Affresh available at your local
		Sears store or online at www.partsdirect.com.

Wrinkling

Check if...	Then...
Washer not unloaded promptly.	Always remove items from the washer as soon as the cycle is
	complete.
Washer overloaded.	The washer can be fully loaded but the drum should not be tightly
	packed, and the door should close easily.
Hot and cold water inlet hoses are reversed.	Hot water rinse can set wrinkles in garments. Check the inlet hose
	connections.

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