LG 40002 User Manual

Get it fixed, at your home or ours!

Your Home

In USA for repair–in your home–of all major brand appliances, lawn and garden equipment, or heating and cooling systems, no matter who made it, no matter who sold it!

In Canada, for repair in your home of all major brand appliances, no matter who made it, no matter who sold it!

For Sears professional installation of home appliances and items like garage door openers and water heaters.

1-800-4-MY-HOME R (1-800-469-4663)

Call anytime, day or night (U.S.A. and Canada)

www.sears.com www.sears.ca

Our Home

For repair of carry-in items like vacuums, lawn equipment, and electronics, call or go on-line for the location of your nearest

Sears Parts & Repair Center.

1-800-469-4663 Call anytime, day or night (Sears Canada)

www.sears.com www.sears.ca

To purchase a protection agreement (U.S.A.)

or maintenance agreement (Canada) on a product serviced by Sears:

1-800-827-6655 (U.S.A.)

1-800-361-6665 (Canada)

Au Canada pour service en français:

1-800-LE-FOYERMC

(1-800-533-6937)

www.sears.ca

Sears, Canada Inc.

MFL31245115

P roduct Feature

Direct Drive System

The advanced Brushless DC motor directly drives the drum without a belt or pulley.

Built-in Heater

The internal heater automatically heats the water to the best temperature for the selected cycles.

Child Lock

The Child lock prevents children from pressing any buttons to change the settings during operation.

More Economical By Intelligent Wash System

Intelligent Wash System detects the amount of load and water temperature, and then determines the optimum water level and washing time to minimize energy and water consumption.

Low Noise Speed Control System

By sensing the amount of load and balance,it evenly distributes load to minimize the spinning noise level.

C ontents
Warranty ...............................................................................................	3
Important Safety Information.................................................................	4
Specification..........................................................................................	5
Installation.............................................................................................	6
Preparation Before Washing...............................................................	11
Adding Detergent ................................................................................	12
Cycles ..............................................................................................	13
How to Use Washer ............................................................................	14
Maintenance .......................................................................................	17
Troubleshooting Guide........................................................................	20

2

W arranty

Kenmore Appliance Warranty - Canada

One Year Limited Warranty

When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair. If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.

This warranty covers only defects in material and workmanship. Sears will NOT pay for:

1.Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.

2.A service technician to instruct the user in correct product installation, operation or maintenance.

3.A service technician to clean or maintain this product.

4.Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.

5.Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.

6.Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.

7.Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.

Disclaimer of implied warranties; limitations of remedies

Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in Canada.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2B8

In the space below, record your complete model number, serial number and purchase date. You can find this information on the model and serial number label.

Have this information available to help you quickly obtain assistance or service when you contact Sears concerning your appliance.

Model Number:

Serial Number:

Purchase Date:

Save these instructions and your sales receipt for future reference.

3

I mportant Safety Information

READ ALL INSTRUCTIONS BEFORE USE

	WARNING!	For your safety, the information in this manual must be followed to minimize the risk of fire
		or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

IMPORTANT SAFETY INSTRUCTIONS

! WARNING : To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

•Read all instructions before using the washer.

•Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

•Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

•Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

•Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.

•Before the washer is removed from service or discarded, remove the door to prevent children from hiding inside.

•Do not install or store the washer where it will be exposed to the weather.

•Do not tamper with controls.

•Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the user-maintenance instructions or published user-repair instructions that you understand and have the skills to carry out.

•See Installation Instructions for grounding requirements.

•Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.

•Interior of washer and condensing duct should be cleaned periodically by qualified service personnel.

•ALWAYS follow the fabric care instructions supplied by the garment manufacturer.

•Do not place items exposed to cooking oil in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.

•Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

•Do not use an adapter or extension cord.

•Do not remove ground prong.

•If you don’t have the proper outlet, consult an electrician.

! WARNING : Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a proper outlet installed by a qualified electrician.

4

S pecification

Shipping Bolts

Power Plug

Dispenser

Control Panel

Drain Hose

Drum

Lower Cover Cap

Door

Drain Plug

Lower Cover

Drain Pump Filter

Adjustable Feet

Name:	Front-loading Washing Machine
Power supply:	120V~, 60Hz
Size:	233/	5	”	213/	5	” 331/	2	”, 401/	4	” (D, door open)
	600 mm			550 mm 850 mm, 1022 mm (D, door open)
Weight:	128 lbs. (58 kg)
Spin speed:	1300 rpm max.
Permissible water pressure: 4.5 ~ 145 PSI						(30 ~ 1000 kPa)

Specifications subject to change by manufacturer.

Accessories

for removing shipping bolts And leveling the washer

5

I nstallation

Install or store unit where it will not be exposed to temperatures below freezing or exposed to outside weather conditions.

Properly ground washer to conform with all governing codes and ordinances. To reduce the risk of electric shock, do not install the washer in humid spaces.

The base opening must not be obstructed by carpeting when the washer is installed on a carpeted floor.

In areas where there are areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in clean condition at all times. Damage caused by cockroaches or other vermin will not be covered by the appliance warranty.

Shipping bolts

The appliance is fitted with shipping bolts to prevent internal damage during transport.

Removing shipping bolts

1.To prevent internal damage during transport, 4 locking bolts are installed. Before operating the washer, remove the bolts.

•If they are not removed, it may cause severe vibration, noise, and malfunction.

3.Take out the 4 bolts by twisting the braces slightly. Keep the 4 bolts and the wrench for future use.

•Whenever the appliance is transported, the shipping bolts must be replaced.

2.Unscrew the 4 bolts with the wrench supplied.

cap

4. Close the holes with the caps supplied.

6

I nstallation

Installation clearances

The location must be large enough to fully open the washer door.

Washer dimensions

			"
	40	1/4
			cm)
	.2
(102

33 1/2"

(85 cm)

/5" cm)

	(60	5"
		cm)

•Most installations require a minimum 4 in. (10 cm) clearance behind the washer.

Minimum installation spacing for recessed area installation.

The following dimensions shown are for the minimum spacing allowed.

Additional spacing should be considered for installation and servicing.

•Additional clearances might be required for wall, door and floor moldings.

•Additional spacing of 1 in. (2.5 cm) on all sides of the washer is recommended to reduce noise transfer.

Companion appliance spacing should also be considered.

		[Side view]
	21 3/5"	4"
	(55 cm)	(10 cm)
		[Front view]
1"	23 3/5"	1"
(2.5 cm)	(60 cm)	(2.5 cm)

Level floor

•Allowable slope under entire washer is 1°.

•To minimize noise and vibration, the washer MUST be installed on a solidly constructed floor.

•Carpeting and soft tile surfaces are not recommended.

•Never install the washer on a platform or weakly supported structure.

A firm, solid floor is even more critical to a front-loading washer than to a top-loader. If your floor is wood and/or frame construction, you may need to reinforce it. Front-loaders use substantially faster spin speeds than top-loaders, causing greater vibration. If the floor is not solid, your washer will vibrate. You will hear and feel the vibration throughout your house.

Power outlet

•Must be within 60 in. (1.5 m) of either side of the washer. Do not overload the outlet with more than one appliance.

•Time-delay fuse or circuit breaker is recommended.

It is the personal responsibility and obligation of the customer to have a proper outlet installed by a qualified electrician.

7

I nstallation

Electrical connection

•Do not use an extension cord or double adapter.

•If the supply cord is damaged, it must be replaced by a qualified person in order to avoid a hazard.

•If the machine will not be used for an extended time, unplug it and shut off the water supply.

•Connect the machine to a grounded outlet in accordance with current wiring regulations.

•The appliance must be positioned so that the plug is easily accessible.

•Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service center.

•Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

•If the appliance is delivered in the winter months and temperatures are below freezing, store the washing machine at room temperature for a few hours before putting it into operation.

Use new hoses to connect a new washing machine. Old hoses should not be re-used.

Connecting water supply hose

•Water supply pressure must be between 4.5 and 145 PSI (30~1000 kPa).

• Do not crossthread when connecting the inlet hose to the valve.

• If the water supply pressure is more than 145 PSI, a pressure reducing device should be installed.

• Two sealing washers are supplied with the water inlet hoses to prevent water leaks.

• Check for leakage of washing machine connections by turning the tap completely on.

• Periodically check the condition of the hoses and replace the hose if necessary.

• Make sure the hose is not kinked or crushed.

• Be sure that the two water input ports are connected to the correct water faucets. The connector for hot water is colored red.

8

I nstallation

Installation of drain hose

		about 79"
		about 72"
	47"	about 41"
	max.
		min. 24"

about 79"
about 72"
about 41"	47"
min. 24"	max.

•When installing the drain hose at a sink, secure it so it cannot break away and cause flooding and damage.

•Properly securing the drain hose will protect the floor from damage due to water leakage.

	Laundry tub
		Hose
		Retainer
		Tie	max. 47"
			min. 24"
	max. 47"	strap
	min. 24"

•The drain hose should not be placed higher than 47” above the floor.

•Properly securing the drain hose will protect the floor from damage due to water leakage.

This washer is not designed for maritime use or for mobile installations such as in RVs, aircraft, etc.

Turn off the faucet if the machine is to be left for an extended period of time (e.g. vacation).

When disposing of the appliance, cut off the power cable and destroy the plug. Disable the door lock to prevent young children being trapped inside.

Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all packaging from children.

9

I nstallation

Level adjustment

1. Adjusting the washing machine level properly prevents excessive noise and vibration.

Install the appliance on a solid and level floor surface, preferably in a corner of the room.

Timber or suspended type flooring may contribute to excessive vibration and unbalance errors.

2. If the floor is uneven, adjust the adjustable feet as required. (Do not insert pieces of wood etc. under the feet)

Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level. (Use a spirit level)

After the washer is level, tighten the lock nuts towards of the base of the washer. All lock nuts must be tightened.

Diagonal Check

When pushing down the edges of the washing machine top plate diagonally, the machine should not move up and down at all. (Check in both directions)

If the machine rocks when pushing the machine top plate diagonally, adjust the feet again.

Concrete floors

•The installation surface must be clean, dry and level.

•Install washer on a flat, hard floor.

Tile floors (Slippery floors)

•Position each foot on the Tread Mat and level the machine to suit (Cut the Tread Mat into 2 3/4 inch squares and stick the pieces to the dry tile where machine is to be placed).

Tread Mat is a self adhesive material used on ladders & steps to prevent slipping.

Wooden floors

•Wooden floors are particularly susceptible to vibration.

•If possible install the washer in one of the corners of the room, where the floor is more stable.

•If your floor has too much flex in it, you may need to reinforce it to make it more rigid.

Important!

•Proper placement and levelling of the washer ensure long,regular and reliable operation.

•The washer must be absolutely horizontal and stand firmly in position.

•It must not move when any corner is pressed.

•The installation surface must be clean, free from floor wax and other lubricant coatings.

•Do not let the feet of the washer get wet. If the washer feet get wet, slipping may occur.

10

P reparation Before Washing

! WARNING - To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

Before the first washing

Select the Normal cycle, add about 1/2 the recommended amount of detergent in the dispenser, and allow the unit to wash without clothing. This will remove any residue from the drum that may remain after manufacturing.

Remember to use only HE (High Efficiency) detergent in this machine.

1. Fabric Care Labels

Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed.

2. Sorting

To get the best results, sort clothes into loads that can be washed with the same wash cycle. Different fabrics need to be washed in different ways.

Always sort dark colors from light colors and whites. Wash separately as dye and lint transfer can occur causing discoloration of white clothing. If possible, do not wash heavily soiled items with lightly soiled ones.

Soil (Heavy, Normal, Light)	Separate clothes according to amount of soil.
Color (White, Lights, Darks)	Separate white fabrics from colored fabrics.
Lint (Lint Producers, Collectors)	Wash lint producers and lint collectors separately.

3. Check before loading

• Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load.

• Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.

• Check all pockets to make sure that they are empty. Things such as nails, hair clips, matches, pens, coins and keys can damage both your washer and your clothes.

• Secure zippers, hooks, and strings to make sure that these items don’t snag on other clothes.

• Pre-treat dirt and stains by brushing a little detergent dissolved in water onto stains like collars and cuffs to help shift dirt.

Do not wash or spin water-proof clothes.

11

A dding Detergent

Adding detergent and fabric softener

1. The Dispenser Drawer

max

2.Adding Fabric Softener

•Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener which could stain clothes.

•Do not leave the fabric softener in the detergent drawer for more than 2 days. (Fabric softener could harden)

•Softener will automatically be added during last rinse cycle.

•Do not open the drawer when water is supplied.

•Solvents (benzene, etc.) should not be used.

Do not pour fabric softener directly on the clothes

3. The liquid bleach dispenser

•Do not open the dispenser drawer during water fill cycle.

•Bleach will be dispensed automatically after the detergent has had time to work.

•Do not exceed the maximum fill line.

4. Detergent usage

Your washer is designed to use only High Efficiency (HE) detergents.

HE detergents are formulated specifically for front load washers and contain suds-reducing components.

HE detergents make less suds, improve washing and rinsing performance, and help to keep the interior of your washer clean.

If a regular detergent is used, it may cause oversudsing and unsatisfactory performance. For the best washing and rinsing performance, low-sudsing HE detergents required.

•Because reducing the amount of detergent may reduce cleaning, it is important to pretreat stains, sort carefully by color and soil level, and avoid overloading.

•Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid using too much detergent.

•Detergent is dispensed at the beginning of the cycle.

Designed specially to use only

HE (High Efficiency) detergent

12

C ycles

Select cycles designed for different types of fabric and soil levels.

	Stain	Quick	Soak	Extra	Warm
	Cycle	Cycle		Rinse	Rinse

																	Extra Hot	1000
																		1300
																		No Spin
																		900
																	Hot	1000
																	Warm	1300
																	Cold	No Spin
																		900
																	Hot	1000
																	Warm	1300
																	Cold	No Spin
																		900
																	Hot	800
																	Warm	1000
																	Cold	No Spin
																		400
																		600
																	Warm	600
																	Cold	800
																		No Spin
																		400
																	Warm	400
																	Cold	600
																		800
																		No Spin
																	Warm	400
																	Cold	600
																		800
																		No Spin
																	Warm	900
																		1000
																		1300
																		No Spin
	Rinse+						Rinse and spin											1000
																		1300
	Spin
																		No Spin
																		900
	Drain+						Drain/Spin only											1300
																		No Spin
	Spin
																		900
																		1000

13