LG 300 User Manual

LG-Nortel Aria 300 Series

Product Overview

Grow your business with the LG-Nortel Aria 300 Series Solutions

A complete business communications solution, designed to help simplify and satisfy the needs of dynamic businesses requiring up to 500 extensions.

Key Features

Increases staff’s efﬁ ciency - Imagine a phone system that improves your staff’s efﬁ ciency in the way they handle

calls, including making, answering and transferring.

Control Costs - Reducing unnecessary call costs greatly improves the proﬁ tability of your organisation. Least cost routing allows your business to automatically take advantage of the cheapest call rates made available by network carriers.

Reliable Mobility Solutions - Locate staff wherever they are within your premises. Staff may be paged via handsets and alerted to important calls, or may be contacted on their own DECT wireless phone.

Future-Friendly - Not only do the Aria IP enabled PBX’s provide you with a solution to your communication needs today, inherent in their design is the ability to migrate to new technologies as they are introduced.

Modular, scalable design – Aria systems offers solutions for a business’ needs today, as well as a migration path to meet the needs as a business grows.

Features and Beneﬁ ts

Tailor Aria 300 series to help meet your business needs with some of the features below.

Networking and Voice over IP (VoIP) Multi-site businesses can seamlessly share common functions such as voicemail and centralised receptionist over their IP data network

Integrated Voice Messaging Remote Ofﬁ ce Solution The remote Service Gateway (RSG) can be viewed as an extention of the Aria system into a remote location. It offers two extensions, features such as alarm relay, paging from the main ofﬁ ce system and in the case of power outages or ADSL disruptions, a PSTN back-up is available for emergency calls.

IP Phone or your Laptop Travelling, working from home or even just a different location in the ofﬁ ce, Aria’s IP soft phone allows you to remain an integral part of your ofﬁ ce’s phone system.

Computer Telephony Integration (CTI) Dial customer numbers using details from your computer. Use Caller ID from incoming calls to display customer details before you answer the call (Not available for ID-blocked calls)

Integrated DECT Mobility Supports up to 192 DECT handsets. Staff are given the freedom to move around the ofﬁ ce / warehouse and carry their fully featured extension, improving customer service and satisfaction, as more customer calls are answered ﬁ rst time

Conferencing Options Allow a user to link in other parties onto the same telephone call

PC Attendant Console The Aria’s PC based attendant console with point and click operation can help

process calls quickly and accurately in high call volume environments.

Link your extension to your mobile or home phone There are times when you are not able to be in the ofﬁ ce, traveling interstate or perhaps working from home. Being able to receive calls and make outbound calls from your ofﬁ ce extension would mean you could continue working wherever you may be, transparent to your clients and colleagues.

Auto Attendant The multi-layered Auto Attendant offers callers a number of options, so they may select the one that best suits them. By pressing a single digit they can transfer to reception, off-net to a mobile or another site, choose to leave a message or activate a page.

Night messaging also allows you to offer your callers real live options outside of your normal business trading hours.

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