LG 24QP500-B Owner’s Manual

* LG LED Monitor applies LCD screen with LED backlights.

Please read this manual carefully before operating your set and retain it for future reference.

24QP500

24QP550

OWNER’S MANUAL

LED LCD MONITOR

(LED Monitor*)

www.lg.com

TABLE OF CONTENTS

ENGLISH

LICENSE ...................................................... 2

LICENSE

Each model has different licenses. Visit www.lg.com for more information on the license.

ASSEMBLING AND PREPARING .................. 3

USING THE MONITOR ................................11

USER SETTINGS ........................................ 13

TROUBLESHOOTING .................................24

PRODUCT SPECIFICATION ......................... 26

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

ASSEMBLING AND PREPARING

CAUTION

• Always use genuine LG components to ensure safety and product per formance.

• The product warranty will not cover damage or injury caused by the use of unauthorized components.

• It is recommended that use the supplied components.

• If you use generic cables not certified by LG, the screen may not display or there may be image noises.

• Illustrations in this document represent typical procedures, so they may look different from the actual product.

• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing

so may damage the product.)

• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this

way will not be covered by the product warranty.

• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand

and could result in personal injury.

• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen

may cause damage to it.

NOTE

• The components may look different from those illustrated here.

• Without prior notice, all product information and specifications contained in this manual are subject to change

to improve the performance of the product.

• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer

from which you purchased the product.

• The power cord provided may differ depending upon the region.

Supported Drivers and Software

You can download and install the latest version from the LGE website (www.lg.com).

Drivers and Software Installation Priority

Monitor Driver Recommended

OnScreen Control Recommended

Dual Controller Optional

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Product and Button Description

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Joystick Button

How to Use the Joystick Button

You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/ down with your finger.

Basic Functions

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

• Place the monitor in the original box or packing material before attempting to move it.

• Before moving or lifting the monitor, disconnect the power cord and all other cables.

• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.

• When holding the monitor, the screen should face away from you to prevent it from being scratched.

• When transporting the monitor, do not expose the monitor to shock or excessive vibration.

• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

24QP500

24QP550

/ Volume control

NOTE

• The joystick button is located at the bottom of the monitor.

Power on

Power off

Press the joystick button once with your finger to turn on the monitor.

Press and hold the joystick button once more than 3 seconds with your finger to turn off the monitor.

You can control the volume by moving the joystick button left/right.

CAUTION

• Avoid touching the monitor screen as much as possible.

- This may result in damage to the screen or some of the pixels used to create images.

• If you use the monitor panel without the stand base, its joystick button may cause the monitor to become

unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Installing on a Table

• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100mm away from

the wall to ensure sufficient ventilation.

24QP500

24QP550

Adjusting the Stand Height (24QP550)

1 Handle the monitor with both hands for safety.

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100 mm

CAUTION

• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.

• Make sure to use the power cord that is provided in the product package and connect it to a grounded power

outlet.

• If you need another power cord, please contact your local dealer or the nearest retail store.

100 mm

2 The height can be adjusted up to 130.0 mm.

130.0 mm

WARNING

• Do not put your fingers or hand between the screen and the base (chassis) when adjusting the screen's height.

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24QP500

Adjusting the Angle

1 Place the monitor mounted on the stand base in an upright position. 2 Adjust the angle of the screen.

The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfor table viewing experience. (24QP500)

The angle of the screen can be adjusted forward or backward from -5° to 35° for a comfor table viewing

experience. (24QP550)

WARNING

• To avoid injur y to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as

illustrated below.

• Be careful not to touch or press the screen area when adjusting the angle of the monitor.

24QP550

Pivot Feature (24QP550)

The pivot feature allows the monitor to rotate 90° clockwise and -90° counter clockwise.

1 Raise the monitor to the maximum height.

2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.

3 Rotate the monitor 90° clockwise and -90° counter clockwise as shown in the figure.

4 Complete the installation by rotating the monitor 90° clockwise and -90° counter clockwise as shown below.

NOTE

• Auto Pivot feature of the display is not supported.

• The screen can be rotated easily using the screenpivot shortcut key provided with your Windows operating

system. Note that some Windows versions and some graphics card drivers may use different settings for the screen pivot key or may not support the pivot key at all.

• Windows screen pivot shortcut keys

- 0°: Ctrl + Alt + Up arrow key (↑)

- 90°: Ctrl + Alt + Left arrow key (←)

- 180°: Ctrl + Alt + Down arrow key (↓)

- 270°: Ctrl + Alt + Right arrow key (→)

Head

Stand

Head

Stand

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WARNING

• To avoid scratching the stand base, make sure that when rotating the monitor using the pivot feature, the stand

does not make contact with the monitor.

WARNING

• Take care when rotating the monitor if the cable is connected.

• To avoid injur y when rotating the display, do not place your fingers between the display and the stand base.

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Using the Kensington Lock

The connector for the Kensington security system is located at the back of the monitor. For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website

at http://www.kensington.com. Connect the monitor to a table using the Kensington security system cable.

24QP500

24QP550

NOTE

• The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

Installing the Wall Mount Plate

This monitor meets the specifications for the wall mount plate or other compatible devices.

NOTE

• The wall mount plate is sold separately.

• For more information on installation, refer to the wall mount plate’s installation guide.

• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the

screen.

• Remove the stand before installing the monitor on a wall mount by performing the stand attachment in

reverse.

Installing on the Wall

Install the monitor at least 100mm away from the wall and leave about 100mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

100 mm

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

Wall Mount (mm) 100 x 100

Standard screw M4 x L10

Number of screws 4

Wall Mount Plate (Optional) LSW 149

NOTE

• A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable

for any accidents relating to the use of non-standard screws.

• The wall mount kit includes the installation guide and all necessary parts.

• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.

• The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard

length, it may damage the inside of the product.

• For more information, please refer to the user manual for the wall mounting bracket.

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CAUTION

• Unplug the power cord before moving or installing the monitor to avoid electric shock.

• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead

to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.

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• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this

way will not be covered by the product warranty.

• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or

misuse of inappropriate components will not be covered by the product warranty.

• When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.

Wall Mount Plate

Back of the Monitor

Wall Mount Plate

Back of the Monitor

Standard screw:

M4 x L10

Max. 8 mm

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